Service Associate Jobs in Coolbaugh, PA

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  • Client Success Representative

    Capstan Tax Strategies

    Service Associate Job In Dreher, PA

    Capstan is a specialty tax solutions firm that is currently looking for a full time Client Success Representative to join our team. Our firm helps organizations maximize the valuable tax benefits of real estate holdings. By complementing and collaborating with accounting firms, we arm commercial real estate owners, executives, and tenants with the data and analysis required to accelerate depreciation, maximize deductions, and capture tax credits. Through engineering-driven specialty tax solutions we provide an experienced team, exceptional quality, and an efficient back-office. The ideal candidate will: Like working on a cross-functional energetic team. Be organized and enjoy making things run smoothly in the back office. Be flexible to go from working quietly on projects to calling a client to get more information, helping a team member with an issue, pitching in to answer phones, do what it takes to get the job done. Want to work in a fast-paced atmosphere where they are recognized for their contribution to the team. Responsibilities: Support sales team with proposal preparation, comprehensive Salesforce interaction, report generation and task management, client follow-ups on missing data. Schedule appointments and make travel arrangements for partners on an as-needed basis. Provide administrative support for partners and staff Set up new projects once awarded and transition to engineering team Support digital marketing efforts Projects as assigned. Skills needed for this position: Strong computer skills - We rely heavily on the Microsoft Office Suite and Salesforce Impeccable communications skills Must be organized and focused More details about Client Success Representative position: Full-time in office opportunity in Dresher, PA Core hours are 9AM - 5PM EST, Monday-Friday with some flexibility needed to work a later shift to support our west coast sales team We offer a competitive benefits package No travel
    $43k-71k yearly est. 3d ago
  • Customer Service Specialist

    LHH 4.3company rating

    Service Associate Job In Newton, NJ

    We're seeking an experienced Customer Service Specialist to join our team and provide top-tier support to customers in a manufacturing setting. Key Responsibilities: Assist customers with product information, pricing, availability, and order status Process orders, quotes, returns, and exchanges with accuracy and efficiency Communicate with customers via phone, email, and chat, ensuring timely and professional responses Troubleshoot and resolve customer concerns with a proactive and solution-oriented approach Collaborate with purchasing and production teams to track order progress and address potential delays Maintain accurate records in the ERP system, including customer interactions, sales transactions, and required documentation Work closely with the sales team to identify upselling and cross-selling opportunities Ensure all necessary approvals and documentation are completed before processing orders Prepare reports and assist with inventory tracking to support business operations Stay informed on product specifications and industry trends to provide knowledgeable assistance Qualifications: 5+ years of customer service experience, preferably in a manufacturing environment involving customized products Familiarity with ERP systems (Syteline experience is a plus) Strong technical aptitude and ability to work with product data Excellent communication, problem-solving, and analytical skills Ability to multitask and thrive in a fast-paced setting Proficiency in Microsoft Office and strong attention to detail in data entry Background in biopharma or other highly regulated industries (ISO experience is a plus) If you're passionate about delivering exceptional customer experiences and enjoy working in a collaborative, detail-driven environment, we'd love to hear from you!
    $32k-40k yearly est. 1d ago
  • Customer Service Representative

    E.S. Kluft & Company

    Service Associate Job In Hazleton, PA

    E.S. Kluft & Company The Standard of Luxury and Comfort We're seeking a highly qualified, collaborative, professional, knowledgeable, and results-driven Customer Service Representative to support our growing mattress manufacturing company. Future employees will have the opportunity to join Health, Vision, Dental, and Life Insurance on the first of the month following the date of hire. We offer 10 holidays, vacation, sick pay, and 401k employer match E.S. Kluft & Company is known for a long story of building only the best mattress in the U.S.! We are the company of choice for luxurious high-quality mattresses and want to be the employer of choice for your next career employment opportunity. JOB PURPOSE The Customer Service Representative is responsible for providing effective customer service for all customers and assist in processing orders, RGA's, warranty claims and respond to product related questions. Works with Production, Sales and Accounting personnel to provide excellent customer service and resolve customer issues. MAIN DUTIES & RESPONSIBILITIES Provides excellent quality service that meets or exceeds the needs of our customers by timely responding to customer questions and resolving issues that may develop. Responds to customer inquiries in a positive manner. Researches customer issues and interfaces with Production, Sales and Accounting personnel to resolve any and all problems that may occur. Tracks all issue, errors and returns and ensures all issues, errors, and returns are completely closed or resolved. Processes Electronic Data Interchange (EDI) orders from customers. Assists with Returns and Warranty processes as required. Assists with answering incoming calls within the company as may be required. Assists Customer Service Manager with special projects as required. KPIs Maintain excellent customer relations and timely resolve issues. DIRECT REPORTS None QUALIFICATIONS At least 3 years Customer Service experience preferably within an order entry or order fulfillment role in the manufacturing industry. Experience with Customer Returns and Warranty Professional and effective communication skills (verbal and written). Ability to organize work and achieve daily tasks High school graduate Computer literate (Microsoft Office: Word, Excel, Email, etc.) Ability to perform general math calculations Self-motivated and able to work with little supervision.
    $28k-36k yearly est. 3d ago
  • Customer Service Representative

    Leuchtturm Gruppe USA

    Service Associate Job In Brookfield, NJ

    Job Title: Customer Service Representative Lighthouse Publications Inc., the U.S. subsidiary of Leuchtturm Gruppe, offers premium products from brands like Lighthouse, Leuchtturm1917, and Semikolon. We're seeking a professional Customer Service Representative to help deliver outstanding service to our retail and wholesale customers. Job Summary In this role, you will handle customer inquiries, process orders, manage backorders, and ensure a seamless experience across all communication channels. Your focus will be on providing exceptional service and maintaining accurate product information. Key Responsibilities Assist customers via phone and email, offering product knowledge and resolving issues. Process and enter orders (from phone-calls, mail, etc). Manage and track backorders, providing timely updates to customers on open tickets. Collaborate with internal teams to ensure smooth order fulfillment. Qualifications 2+ years of customer service experience, ideally in retail or e-commerce. Proficient in Microsoft Office. Strong communication and problem-solving skills. Detail-oriented and able to multitask in a fast-paced environment. A passion for premium stationery and organizing products is a plus. What We Offer Onsite training. Competitive salary and benefits. A dynamic, collaborative in-office environment. Opportunities for career growth. Employee discounts on our premium products. Lighthouse Publications Inc. is an equal-opportunity employer. We celebrate diversity and foster an inclusive workplace.
    $30k-39k yearly est. 3d ago
  • Customer Service Rep weekend shift

    Id Logistics 4.0company rating

    Service Associate Job In Scranton, PA

    Weekend Shift: Friday Saturday Sunday 6 AM-6:30 PM $18/hour plus $1.50 shift differential Carries out all customer service activities such as responding to inquiries, processing orders and works closely with customers and on-site management to handle various product inquiries, special requests, or discrepancies, shipping and receiving as well as billing and invoicing. The position requires positive interpersonal skills including effective verbal and written communication skills. Responsibilities: • Manage shipping and receiving within our system in partnership with Distribution Center Manager and Supervisors. • Processing billing and invoicing with tight turnaround times and attention to detail. • Resolve any issues with billing, invoicing, shipping and/or receiving with customers and internal management. • Daily effective communication (email, phone, or in-person) with customers and internal team members and management. • Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes. • Follow corporate and site-specific Good Manufacturing Practices and assist in enforcing them when necessary. • Observe all company safety rules and assist in enforcement as appropriate. • Other duties as assigned. #IND123 Requirements: • High School Diploma or GED; or equivalent combination of experience and education; Bachelor's degree in business or similar discipline preferred. • 3 years verifiable customer service experience • Strong written and verbal communication skills • Outstanding computer and data entry skills • Proficient in Microsoft Office suite #IND123 Req Benefits: Medical, Dental, Vision-FSA/HSA programs available-401K with matching program-Vacation and sick time-Friendly and Open-Door culture
    $18 hourly 4h ago
  • Onsite Customer Service Healthcare Pharmacy Trainee

    Chewycom

    Service Associate Job In Pittston, PA

    Chewy, America's #1 pet pharmacy, is seeking a Customer Service Healthcare Pharmacy Trainee to join our amazing team! You will be part of a team that is made up of strong, passionate team members dedicated to delivering an exceptional, memorable, and reliable experience for pet parents, every time! There are several reasons why people choose to work and stay at Chewy - competitive pay, great perks, a supportive culture, and, oh yeah, the ability to make pets, pet parents, and pet partners super happy! For these reasons and many more, we would love for you to consider applying so we can share more about the great opportunities we have for you! Why you'll love working here: Competitive pay and benefits You will focus on excellence and take pride and great care in everything you do We have a culture of belonging where you will feel valued for your skills and contributions, and be recognized for your commitment and hard work. You will be part of a team that is committed to providing outstanding care and wellness services, and your success will be driven by your ability to lead and foster a culture of continuous improvement, quality, and service We'll empower you to build, grow, and unleash your full potential! What You'll Do: Engage directly with pharmacy customers who contact Chewy for a variety of topics. This will primarily be via inbound calls and other communication platforms. Research and problem-solve to determine appropriate solutions for the customer and follow up as needed to resolve issues. Go above and beyond to “wow” our customers. We aren't looking for order-takers or script-readers - we're searching for those who can engage with our customers and think critically to help our customers and provide solutions while adhering to high safety and regulatory standards. What You'll Need 1-2 years working in a customer-focused environment Excellent communication skills Ability to multi-task and think critically Flexibility to shift schedule and work overtime as needed Show up committed to be your best! Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact **************. If you have a question regarding your application, please contact ************. To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
    $46k-95k yearly est. Easy Apply 3d ago
  • Service Consultant

    Hyundai Motor America 4.5company rating

    Service Associate Job In Palmer, PA

    As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 1-3 years Additional Information Brown Daub Hyundai is seeking a highly motivated service consultant to join our fast-growing dealership, prior Hyundai or Kia experience preferred but not required. No nights and every third Saturday only. For immediate, confidential consideration, please forward your resume to ************************ or call/text Dawn at **************. Why work for us? We are a family owned organization, doing business in the Lehigh Valley for over 88 years. We value our customers, our community and of course our employees! If you are even considering a move, reach out, we would love to chat with you! Employment Position: Full Time Salary: $70,000.00 - $95,000.00 Yearly Salary is negotiable. Zip Code: 18045
    $70k-95k yearly Easy Apply 7d ago
  • Collision Center Customer Service

    Toyota of Hollywood 4.3company rating

    Service Associate Job In Scranton, PA

    Welcome to Toyota of Scranton, where excellence isn't just a goal, but a way of life. Our foundation is built on a set of core values that guide everything we do. If you share our commitment to integrity, service, and community, then you're in the right place. Join us in upholding these principles as we strive for excellence together. Honesty Ethical, take responsibility, be accountable to yourself and your team, build trust through transparency and open communication Willingness to Help Others Help others without expecting anything in return, be empathetic, dedicated to serving something besides ourselves, driven by the belief that everyone can grow Always Does the Right Thing Customer first attitude, when no one is watching, willing to sacrifice for the best outcome, no amount of money is worth betraying someone's trust in your or in the dealership Passion for Excellence Commit to being great at the things we do, inspire excellence in others, integrity, learn continuously Commitment to Customer, Team and Community We take care of the community we live in, empower others to achieve their goals, you represent the team well at work and in the community, show up ready to give your best effort for those who rely on you We currently offer: Health Insurance Dental Insurance Vision Insurance Disability Insurance Life Insurance Supplemental Insurances 401K Paid Time Off The Customer Service Representative in the Collision Repair Department serves as the first point of contact for clients picking up their repaired vehicles. This role involves meeting and greeting customers, ensuring they have an excellent experience, and providing support by answering phones, coordinating with department managers, and managing administrative tasks at the front desk.In addition to customer service duties, the representative will be trained to become a licensed collision estimator, gaining valuable skills and industry certification. Key Responsibilities: Welcome and greet clients arriving at the Collision Repair Department. Assist customers with questions about their repairs and vehicle status. Facilitate the vehicle pick-up process, ensuring all necessary paperwork is completed. Communicate any additional information regarding repair status, costs, and vehicle warranties to clients. Phone and Front Desk Support: Answer incoming calls and provide information regarding collision repair services, vehicle status, and appointment scheduling. Transfer calls to the appropriate personnel and take detailed messages when necessary. Maintain a neat and organized front desk area to ensure a professional environment. Update and maintain client records, service history, and documentation related to vehicle repairs. Schedule and confirm appointments for drop-offs, pick-ups, and consultations with collision repair specialists. Customer Service Excellence: Address and resolve client concerns or complaints in a timely and courteous manner. Gather client feedback to improve service quality and overall customer satisfaction. Provide follow-up calls to clients to ensure they are satisfied with the repair service. Compensation and Benefits: Competitive hourly wage. Comprehensive benefits package, including health insurance, paid time off, and employee discounts. Full-time position with regular business hours. Mon-Fri 8am-5pm Join our team and be a vital part of providing exceptional service in our Collision Repair Department! Qualifications: High School Diploma or equivalent required. Previous customer service experience in an automotive dealership, repair shop, or related field preferred. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Ability to work in a fast-paced environment and handle high volumes of customer interactions.
    $29k-37k yearly est. 28d ago
  • Retirement Service Consultant

    Ascensus 4.3company rating

    Service Associate Job In Dreher, PA

    ALL LEVELS WELCOME TO APPLY (ENTRY THROUGH SENIOR LEVEL) This position is responsible for providing client service to our partners, intermediaries and plan sponsors. The Retirement Services Consultant will develop and maintain a detailed understanding of retirement plans and Ascensus products and services with the goal of helping our clients manage their retirement plans appropriately. The Retirement Service Consultant works with the Relationship Manager to deliver client satisfaction by providing retirement plan and operational expertise, proactively identifying, owning and resolving client issues and engaging clients with value added consulting. **We are hiring entry level through senior level associates so all experience levels are encouraged to apply.** **Essential Duties and Responsibilities:** -Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients. -The I-Client philosophy and the Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day to day basis showing your support of our organizational culture. -Maintain and continue to grow detailed knowledge and understanding of retirement plan rules and Ascensus business and product offerings -Consistently provide a high level of consultative proactive client service in a professional manner. -Develop effective working relationships with team and internal departments in order to provide effective service for our clients. Successfully identify record and monitor assigned items; includes determining required action for resolution of client issues. -Ensure inquires and issues are resolved and service levels are met. -Provide thorough, high quality research, problem solving and issue resolution -Provide clients and advisors clear and concise communication regarding services, execution and resolution throughout the service cycle. -Participates in creating a strategy with Relationship manger to ensure client retention. -Identify, document and address risks through superior client service. Communicate with team in order to keep all informed and support current client strategy. -Assist in the management of vendor relationships on behalf of clients and partner. -Deliver client retention by anticipating client's needs, recommending changes or actions, in conjunction with the Relationship manager. -Achieve individual and team goals for service levels, growth and retention for assigned book of business. -Identify and document systematically "opportunity plans" working with Relationship Manager on a strategy to mitigate risk. -Achieve individual and team goals, for service levels, growth and retention risks through servicing your clients. -Proactively communicate with the client and partners regarding all components of service delivery. Solicit and share feedback with appropriate internal resources in order to improve the client experience. -Prioritize activities and manage time to effectively and efficiently provide quality client service to our partners and clients. -Ensure that our commitments to our clients are met by proactively reviewing the status of assigned plans' periodic activity (compliance testing, 5500, quarterly statements, RMDs, etc.). -Assess client objectives, needs and behaviors to suggest plan, product or functionality changes to improve results for our clients. -Educate client regarding plan features, product capabilities or Ascensus functionality and process. -Develop ideas for improvement and provide feedback/solutions to plan sponsor and financial professional to minimize risk and improve process. -Act in the role as the subject matter expert on specific topics for initiatives with responsibility for training and assisting others across departments in area of expertise. -Provide training to members of team as opportunities arise. -Perform other duties and participate in or lead special projects as assigned. **Minimum Requirements:** · Bachelor's degree or equivalent work experience. · Direct client experience and Retirement Services industry experience or thorough knowledge preferred · Certification or working towards certification (ASPPA, CEBS, etc.) in industry-related studies program preferred. · Excellent written and verbal communication skills. The ability to communicate effectively (clear, concise and professionally) with all levels within the Ascensus organization, as well as with our client base. · Excellent presentation skills, business etiquette, client service skills and time management. · Demonstrated professionalism in all aspects of the role. · Experience with financial services systems (i.e. recordkeeping, trust, trading); and experience with plan recordkeeping and trust reconciliation. · Proficiency in Microsoft Office software applications, specifically Word and Excel required, Access and PowerPoint preferred. · Excellent analytical and problem resolution skills. · Knowledge of retirement plans, ERISA, DOL and IRS regulations, and plan documents (individually designed and prototype). · Ability to work in a team environment to ensure common goal of providing exceptional client service. · Ability to work well under pressure with multiple priorities and deadlines in a demanding environment. · Ability to make sound business judgments concerning issues which, if mishandled, have the potential to create substantial financial and client relations liabilities for the company. · Ability to work extended hours to meet business needs as required. · Quality focus with attention to detail. · Handle other essential tasks as assigned. The national average salary range for this role is $40K-80K in base pay, exclusive of any bonuses and benefits. This base salary range represents the low and high end of the salary range for this position. Actual salary offered will vary and may be above or below the range based on various factors including but not limited to location, experience, performance, and internal pay alignment. We do not anticipate that candidates hired will begin at the top of the range however, from time to time, it may occur on a case-by-case basis. Other rewards and benefits may include: 401(k) match, Medical, Dental, Vision, Paid-Time-Off, etc. For more information, please visit careers.ascensus.com/#Benefits _._ _Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ****************** ****************** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website._ Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws ("Protected Status").
    $40k-80k yearly 60d+ ago
  • Bilingual Caregiver Service Specialist (HR/Compliance)

    Help at Home

    Service Associate Job In Scranton, PA

    _Help at Home is the leading national provider of in-home personal care services, where our mission is to enable individuals to live with independence and dignity at home. Our team supports 66,000 clients monthly with the help of 53,000 compassionate caregivers across 12 states. We're looking for people who care about others, who are willing to listen, lean in and make impactful change. Each role at Help at Home can have a positive impact in supporting our caregivers and clients. If you are someone who leads with passion and integrity and are looking to join a rapidly growing, industry leading team, Help at Home may be a good fit for you._ **Help at Home is hiring a Bilingual (English/Spanish) Caregiver Service Specialist!** **This is a hybrid role. Must be able to commute to the office 4 days per week.** **_Job Summary:_** The Caregiver Service Specialist will be focused on ensuring our caregivers have everything they need to provide amazing service to our clients. They will be instrumental in helping Help at Home retain caregivers through engagement, support and issue resolution. The Specialist will also ensure compliance with state requirements as well as ongoing caregiver roster management. **_Essential Duties/Responsibilities:_** + Caregiver roster management - maintain preferences and desired hours and ensures information is accurate and up to date in all systems. + Monitors the performance of assigned caregivers who provide and support patients with personal care to ensure quality service. + Ensures ongoing Caregiver compliance according to state requirements that may include in-service trainings, additional background checks, etc. + Proactively reaches out to new caregivers to welcome and support them. + Communicates with caregivers through regular touchpoints and provides recognition and engagement opportunities. + Reviews caregiver satisfaction surveys and takes action where needed. + Appropriately handles caregiver questions and issues. + Performs other related duties as assigned. _This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above._ **_Education and Experience:_** + At least 18 years of age. + High school diploma or GED required. Bachelor's degree preferred. + Bilingual in English and Spanish (read, write, speak) + One (1) to two (2) years of customer service or related experience required. + Other requirements pursuant to state or local rules as applicable. **_Required Skills and Abilities:_** + Excellent organizational skills; ability to multitask and manage multiple responsibilities. + Able to supervise staff and provide necessary feedback to improve overall services. Identifies and progresses toward meeting personal and professional goals. + Strong problem-solving skills; ability to deal with conflict in a professional manner. + Ability to multitask and manage multiple responsibilities. + Basic computer literacy and typing skills. + Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner. **_Travel Requirements:_** + Little to no travel required - ability to commute to the office is required **_Physical Requirements:_** + Ability to move or traverse about in offices, including ascending and descending stairs. + Ability to communicate effectively and clearly with others to exchange information.
    $47k-88k yearly est. 26d ago
  • Customer Consultant I

    Ion Bank 3.7company rating

    Service Associate Job In Brookfield, NJ

    Job Type: Hourly, Full Time Schedule: Monday -Friday 8:30a - 5p Who We are: At Ion Bank, we pride ourselves on providing exemplary customer service and building lifetime relationships by partnering with our customers to identify and achieve their financial goals. We are passionate about our Service Standards and live by them every day. As a result of Ion's continued growth, the bank consistently provides robust and diverse development programs for its employees with a goal of personal expansion. Not only does Ion prioritize its internal team, but additionally values the communities that the employees serve. The bank consistently encourages volunteerism from its employees to support customers and beyond. Apply now to join the Ion community! Who we are seeking for this role: The ideal candidate will demonstrate and encourage high standards of behavior that is consistent with Ion's service Philosophy of Safety & Security, Accuracy, Responsiveness, Friendly, Personalized Service. Consistently demonstrates a strong commitment to Ion, willing to go “above and beyond” whenever necessary. This individual thrives in an environment that encourage teamwork and promotes inclusion by working with a variety of people. As a Customer Consultant 1 you are responsible for: The delivery, via alternative delivery systems, the Bank's products, and services to potential and existing customers to maximize profitability, competitiveness, and growth of the company by effectively implementing the company service standards. Perform financial transactions accurately and effectively while adhering to set policies and procedures. Maintain and apply a working knowledge of all applicable banking regulations. Responsibilities: Employee is required to attend work. Ensure company service standards are continually achieved in area of responsibility. Project a positive and highly professional image of the Bank by providing high quality customer service. Recognize and assume responsibility for contributing to the Bank's strategic growth and service goals through excellent customer service, product knowledge and product referrals. Stays current on policies and procedures to limit the number of times customers are transferred to another department and to perform transactions accurately. Keeps current on changes in technology and alternative delivery methods. Achieve established goals for the department. Analyze the best product to meet the needs of the customer, explains, and offers the product to the customer. Respond to customer inquiries for information and help to resolve customer questions/issues in a courteous and timely manner. Conduct installment and secured loan interviews. Completes phone application with caller. Process application on computer. Assist customers in their financial planning by making referrals to our business partners, including but not limited to our Investment, Insurance and Lending teams. Maintain a daily record of all customer contact, sales and other necessary data for report generation and follow-up. Receive, verify, and process through the PC customer transactions. Recognize and properly report all fraudulent, counterfeit, or suspicious activity by customers or employees to the security department. Verify specific customer information to ensure accurate processing and to prevent misuse or intentional fraud. Balance daily work. Maintain 20 customers per hour average volume while adhering to industry standards as it relates to specific goals. Ensure activities within assigned functional area of responsibility follow Bank policy, and State and Federal Regulations Education and Qualifications: High School diploma required, plus additional college or bank related courses. A minimum of two years sales and customer service experience, or some comparable combination of education and experience. Benefits: Health Insurance (Medical, Dental Vision) 401k and Employer Match Life Insurance Disability HSA FSA Educational Assistance Wellness Programs Employee Assistance Program 15 Paid Time Off Days (Will be tailored to level) 12 Paid Holidays Job Shadowing Volunteer Opportunities Ion Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or veteran status.
    $44k-64k yearly est. 2d ago
  • Customer Service Clerk Needed

    Onesource Staffing Solutions

    Service Associate Job In East Stroudsburg, PA

    Great Employment Opportunity for a Customer Service Clerk! Do you have an energetic personality? Are you an EXPERIENCED Customer Service Clerk? Are you proficient in Microsoft Word & Excel? Do you have good phone skills? If you answered “Yes” to all of the questions above please APPLY ONLINE to www.onesourcestaffing.com and/or forward resume or call us at OneSource Staffing at (570) 629-1914 QUALIFIED CANDIDATES ONLY NEED TO APPLY
    $28k-36k yearly est. 8d ago
  • Service Desk Representative

    Active Wellness 4.2company rating

    Service Associate Job In Kingston, PA

    Job Details VIVE Health & Fitness - Kingston, PA Part Time $11.00 - $12.00 Hourly NoneDescription Pay Transparency: $11 - $12/hour Role and Responsibilities The Service Desk Representative is a high profile customer service position delivering beyond our member's expectations. They contribute to member retention, as well as new membership sales. This person has the responsibility of being responsive to members; checking members in and acting as a resource for members' needs of goods and services while in the club facilities. The Service Desk Representative acts as the clubs first line of communication with members and creates a friendly and welcoming environment. Specific Responsibilities Essential Functions Greet members/guests enthusiastically and efficiently handle the check-in process Answer telephone and field calls Schedule services appointments and take reservations either in person or by phone Assist members with purchases of retail goods and club services Present membership information to prospective members, as well as refer them to Member Sales Department Be knowledgeable about all programs and activities offered throughout the center Promote club services and activities Assist with keeping the club well stocked and clean Inventory of food items as well as locker and laundry service Maintain communication log and lost & found ledger Handle member injury and illness incident reporting Administer emergency care to members and guests in need of assistance Work as a TEAM with all other departments Other duties and responsibilities as assigned by supervisor Other Functions Promote club services and activities Assist with keeping the club well stocked and clean Attend Active Wellness site meetings and trainings Handle injury and illness and security incident reporting Qualifications Qualifications and Education Requirements Previous health club personal training experience is a plus. Previous experience with Member Management Systems is a plus. Basic accounting skills, customer service skills, results oriented, basic computer skills, ability to multitask, and commitment to the fitness industry Minimum GED/High School Diploma or equivalent Must be detail oriented, organized and highly responsive with a commitment to customer service Strong verbal communication skills Basic computer skills, customer service skills, results oriented, ability to multitask, and commitment to the fitness industry AED/CPR/First Aid Certified Proof of citizenship or legal status Physical and Working Conditions Ability to take the responsibility for the health and safety of others Ability to stand for several hours in a same shift; ability to lift 25 lbs Fitness club environment Must follow OSHA and Active Wellness safety standards This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. Active Wellness LLC is an equal opportunity employer.
    $11-12 hourly 46d ago
  • Blood Collection Staff - Customer Service - Ashley, PA

    Msccn

    Service Associate Job In Ashley, PA

    ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers . If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post. Why Choose Us? As one of the nation's premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women's Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW (Job Overview): When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals. The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation's top humanitarian organization. WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): Take the time to personally connect with donors - listen to their stories and help them understand how impactful their donation is. Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again. Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Position may require minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. Standard Schedule (Ashley, Pennsylvania): Variable hours with a Monday-Friday schedule To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends and holidays. Overnight travel may be required in some locations. Schedule is provided two to three weeks in advance Pay Information: Starting rate $17.34/hr Additional Qualifications/Responsibilities WHAT YOU NEED TO SUCCEED (Minimum Qualifications): High school diploma or equivalent required Customer service experience and effective verbal communication skills are required A current, valid driver's license with good driving record is required. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Position may require minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. Basic computer skills are required. Must be proficient with Microsoft office applications. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): Prior healthcare or phlebotomy experience (CNA, MA, EMT etc.) Prior leadership experience
    $17.3 hourly 9d ago
  • Reservations Agent

    Mount Airy Casino Resort 3.8company rating

    Service Associate Job In Mount Pocono, PA

    Job Details Main Location - Mount Pocono, PA Full Time SwingDescription The Reservations agent is responsible for answering guest calls, making reservations accommodations for the hotel and its amenities, promotions and events, ensuring superior service to all guests and patrons of the Hotel/Casino. All duties are to be performed within the guidelines of the Mount Airy Casino Resort policies and procedures, Internal Control standards and Pennsylvania Gaming Control Board regulations. Essential Job Functions: Responsible for answering guest calls and making reservations for the hotel and its amenities, promotions and events, including entering guest responses to direct mail offers. Responsible for entering reservations received from Marketing Ops Representatives. Responsible for servicing all incoming calls through the Communications Center System, including routing calls, taking messages, paging guests and making announcements. Adheres to established call scripts and service standards and ensures strict adherence to telephone etiquette. Obtains all pertinent information to handle calls accurately and ensures the accuracy of reservations and responses made. Adheres to the current status and/or sell rate when making reservations. Routinely provides alternatives dates and cross sell dates to guests. Maintains knowledge of property, hotel, events and promotions to assist with guest inquiries. Provides wake-up calls appropriately and timely upon request. Adheres to non-registered guest policies. Ability to issue complimentaries in accordance with the approved comp matrix. Proficient in using the LMS, ARTS and ACSC systems to enter reservations and provide confirmations. Performs telemarketing functions when assigned. Ensures guest/customer needs are met and service is provided in a quick and efficient manner. Promotes positive guest, employee and public relations at all times. Responsible for the quality, consistency and presentation of all products and services delivered to guests. Must be able to handle multiple tasks. Assists in the training of new hires. Assists in other projects and handles job tasks as deemed appropriate; Attends meetings as necessary. Meets attendance guidelines and adheres to regulatory, departmental and company policies. Qualifications Essential Requirements: Must be able to perform each of the essential functions and responsibilities satisfactorily. Must be a minimum 18 years of age or older upon employment. High School Diploma or equivalent required. One to three years of Reservations/ Call Center experience preferred. Proficient computer/PC skills, including Microsoft Office, LMS, ARTS and ACSC systems. Strong knowledge of property management, reservations and player tracking systems preferred. Possesses excellent customer service, organizational, communication and multi-tasking skills. Strong interpersonal qualities. Flexible to work any scheduled shifts and/or days, including weekends and holidays. Ability to perform basic calculations. Must be able to be approved for and maintain a valid Pennsylvania Gaming License, if necessary. ADA Requirements: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described are representative of those an employee encounters while performing the essentials functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. Must be able to stand, walk and move through all property areas. Must be able to stand or sit for long periods. Maintain physical stamina and proper mental state of mind to work under pressure in a fast paced environment and effectively deal with guests, management, employees and members of the business community. Adequate manual dexterity to operate office equipment and engage in light lifting. Other Skills/Abilities: Must be able to handle exposure to areas where smoking is permitted. Must be able to speak, read, write and understand English. Must have oral and aural acuity and ability to respond to cues. Employment is contingent upon a favorable outcome of a background investigation and drug screening. The Mount Airy Casino Resort is committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation. Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing need of the organization.
    $26k-29k yearly est. 25d ago
  • Service Writer

    Rosado Group

    Service Associate Job In Scranton, PA

    Dickson City Hyundai is looking for a highly motivated, driven individual who can be a personable Service Consultant to act as the liaison between our clients and our service technicians in a high functioning growing store. The Service Consultant's responsibilities include greeting clients, listening to clients requests, scheduling clients appointments, estimating clients costs, verifying clients insurance, and conducting pre-write up vehicle inspections. The Service Consultant will ensure our clients service by working with our clients to determine their vehicle issues and concerns, determining the repair timeline, and working with technicians to convey the clients' concerns with accurate repair descriptions. To be a successful Service Consultant, you should have excellent client service, interpersonal, and communication skills. You should also have a strong understanding of automotive technology and of the automotive industry. Service Consultant Responsibilities: Greeting Clients. Consulting with technicians regarding necessary repairs and possible alternatives to expensive repairs. Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to clients. Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up. Providing clients with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car. Managing and overseeing the dealership's workflow and schedule when needed in conjunction with Service Manager Calling, texting, or emailing clients to advise them about service changes or car pick-up times. Maintaining positive client relationships to ensure repeat business. Ensuring all details on services rendered and costs are related to clients and processing their payments. Liaising with service technicians about parts ordering and ensuring parts are available when needed. Service Consultant Requirements: An Associate's degree in Mechanics or a related field may be advantageous. Experience in the automotive field may be advantageous. A strong understanding of automotive technology and the automotive industry. Proficiency with industry-specific software. ( We are on Dealertrack & Xtime) Excellent client service, interpersonal, and communication skills. Strong organizational, decision making, and problem-solving skills. The ability to communicate with technicians, clients, and management. Calm attitude under all circumstances. AAP/EEO Statement Dickson City Hyundai provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Dickson City Hyundai complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Dickson City Hyundai expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Dickson City Hyundai employees to perform their job duties may result in discipline up to and including discharge.
    $31k-52k yearly est. 11d ago
  • Seasonal Repair Service Specialist

    Jobs for Humanity

    Service Associate Job In Hazleton, PA

    Company DescriptionJobs for Humanity is collaborating with Safelite to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: Safelite Job Description Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. The Repair Specialist, which we hire year-round and seasonally, performs vehicle glass repairs whenever a glass replacement is not required. Our paid, formal training program teaches everything needed to complete these specialized repairs, regardless of any prior mechanical experience. What You'll Get Competitive weekly base pay starting at $16.30/hour. Paid training and all the tools and resources you'll need to be successful. What You'll Do Learn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders. Repair chips, cracks and other auto glass related issues on customer vehicles. Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology. Clean customer vehicle during wait/idle time during the repair process as well as perform additional housekeeping tasks in company vehicle and shop. Safely and professionally operate a company fleet vehicle to and from customer locations. All other duties as assigned. What You'll Need Education: High School Diploma/GED/Equivalent required. Valid state-issued driver's license required. On-the-job training/completion of Safelite SafeTech™ certification. The ability to operate a Safelite van, following all safety, cleanliness policies, traffic laws, and maintain a safe driving record. Flexibility with hours and days trained/worked, as workloads fluctuate. Comfort working outside in a variety of weather conditions. Present a professional appearance and wear personal protective equipment. Physical requirements: lifting and carrying up to 25 lbs. for short periods, assist an associate with lifting windshields weighing 26 lbs. to 50 lbs., safely operate various equipment including hand and power tools, working at elevated heights, remaining on your feet for extended periods. #LI-LP1 -- Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'. Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at Safelite.com/Careers. Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices. --
    $16.3 hourly 21d ago
  • Relationship Banking Representative

    Community Bank System, Inc. 4.6company rating

    Service Associate Job In Clarks Summit, PA

    Overview At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N. A. , operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration. Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day. To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities. Responsibilities A Relationship Banking Representative is responsible to deliver a positive customer experience to current and prospective bank customers. The person in this position will routinely move between the customer service desk and teller area, as needed. A Relationship Banking Representative must be able to adapt well in the workplace to service the varying customer needs while adhering to bank policies and procedures. It requires someone who will maintain the security of customer information, prioritize items of significance, and be a team player. Routinely provide quality customer service and a positive banking experience by handling financial transactions (i. e. , opening of accounts, cashing checks, etc. ) with professionalism Determine customer needs, explain and sell products and services Actively participate in lobby management, greeting customers and proactively taking ownership of the customer's in-branch experience Telephone customers to schedule sales appointments and promote products suitable to the customer's needs Participate in branch prospecting efforts and sales initiatives Assist customers with requests such as stop payments, wire transfers, balance discrepancies, loan information, etc. Serve as a liaison between customer and operational areas Conduct customer transactions with accuracy and prepare daily cash balancing within established guidelines Ability to understand directions and adhere to established policy and procedures Able to remain focused and organized to successfully complete responsibilities Actively participate in branch meetings and training to enhance knowledge and development of skills Other related duties as assigned or directed Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures and internal controls, and meet all training requirements in a timely manner May be called upon to travel to other branches in the area to provide support as needed and to ensure proper staffing levels. Qualifications Education, Training and Skills Requirements: High School Diploma or GED required Excellent interpersonal and communication skills Accurate and proficient math skills Documentation skills with attention to detail Clear thinking and ability to remain focused Must be able to consistently demonstrate the Company's core values: Integrity, Humility, Teamwork, and Excellence Internal product knowledge and teller training (provided after hire) Experience/Other: Two (2) years of customer service and/or banking normally required All applicants must be 18 years of age or older. Other Job Information Hours: 37. 5 hours/week Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on! Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus. The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law. The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department. Minimum USD $18. 25/Hr. Maximum USD $24. 71/Hr.
    $32k-39k yearly est. 12d ago
  • Retirement Service Consultant

    Ascensus 4.3company rating

    Service Associate Job In Dreher, PA

    ALL LEVELS WELCOME TO APPLY (ENTRY THROUGH SENIOR LEVEL) This position is responsible for providing client service to our partners, intermediaries and plan sponsors. The Retirement Services Consultant will develop and maintain a detailed understanding of retirement plans and Ascensus products and services with the goal of helping our clients manage their retirement plans appropriately. The Retirement Service Consultant works with the Relationship Manager to deliver client satisfaction by providing retirement plan and operational expertise, proactively identifying, owning and resolving client issues and engaging clients with value added consulting. We are hiring entry level through senior level associates so all experience levels are encouraged to apply. Essential Duties and Responsibilities: * Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients. * The I-Client philosophy and the Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day to day basis showing your support of our organizational culture. * Maintain and continue to grow detailed knowledge and understanding of retirement plan rules and Ascensus business and product offerings * Consistently provide a high level of consultative proactive client service in a professional manner. * Develop effective working relationships with team and internal departments in order to provide effective service for our clients. Successfully identify record and monitor assigned items; includes determining required action for resolution of client issues. * Ensure inquires and issues are resolved and service levels are met. * Provide thorough, high quality research, problem solving and issue resolution * Provide clients and advisors clear and concise communication regarding services, execution and resolution throughout the service cycle. * Participates in creating a strategy with Relationship manger to ensure client retention. * Identify, document and address risks through superior client service. Communicate with team in order to keep all informed and support current client strategy. * Assist in the management of vendor relationships on behalf of clients and partner. * Deliver client retention by anticipating client's needs, recommending changes or actions, in conjunction with the Relationship manager. * Achieve individual and team goals for service levels, growth and retention for assigned book of business. * Identify and document systematically "opportunity plans" working with Relationship Manager on a strategy to mitigate risk. * Achieve individual and team goals, for service levels, growth and retention risks through servicing your clients. * Proactively communicate with the client and partners regarding all components of service delivery. Solicit and share feedback with appropriate internal resources in order to improve the client experience. * Prioritize activities and manage time to effectively and efficiently provide quality client service to our partners and clients. * Ensure that our commitments to our clients are met by proactively reviewing the status of assigned plans' periodic activity (compliance testing, 5500, quarterly statements, RMDs, etc.). * Assess client objectives, needs and behaviors to suggest plan, product or functionality changes to improve results for our clients. * Educate client regarding plan features, product capabilities or Ascensus functionality and process. * Develop ideas for improvement and provide feedback/solutions to plan sponsor and financial professional to minimize risk and improve process. * Act in the role as the subject matter expert on specific topics for initiatives with responsibility for training and assisting others across departments in area of expertise. * Provide training to members of team as opportunities arise. * Perform other duties and participate in or lead special projects as assigned. Minimum Requirements: * Bachelor's degree or equivalent work experience. * Direct client experience and Retirement Services industry experience or thorough knowledge preferred * Certification or working towards certification (ASPPA, CEBS, etc.) in industry-related studies program preferred. * Excellent written and verbal communication skills. The ability to communicate effectively (clear, concise and professionally) with all levels within the Ascensus organization, as well as with our client base. * Excellent presentation skills, business etiquette, client service skills and time management. * Demonstrated professionalism in all aspects of the role. * Experience with financial services systems (i.e. recordkeeping, trust, trading); and experience with plan recordkeeping and trust reconciliation. * Proficiency in Microsoft Office software applications, specifically Word and Excel required, Access and PowerPoint preferred. * Excellent analytical and problem resolution skills. * Knowledge of retirement plans, ERISA, DOL and IRS regulations, and plan documents (individually designed and prototype). * Ability to work in a team environment to ensure common goal of providing exceptional client service. * Ability to work well under pressure with multiple priorities and deadlines in a demanding environment. * Ability to make sound business judgments concerning issues which, if mishandled, have the potential to create substantial financial and client relations liabilities for the company. * Ability to work extended hours to meet business needs as required. * Quality focus with attention to detail. * Handle other essential tasks as assigned. The national average salary range for this role is $40K-80K in base pay, exclusive of any bonuses and benefits. This base salary range represents the low and high end of the salary range for this position. Actual salary offered will vary and may be above or below the range based on various factors including but not limited to location, experience, performance, and internal pay alignment. We do not anticipate that candidates hired will begin at the top of the range however, from time to time, it may occur on a case-by-case basis. Other rewards and benefits may include: 401(k) match, Medical, Dental, Vision, Paid-Time-Off, etc. For more information, please visit careers.ascensus.com/#Benefits. Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ****************** ****************** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website. For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying. At Ascensus, we aspire to make a difference for others. We are a technology-enabled services company that helps people save for a better future through our network of institutional, financial advisor, and state partners. Our culture is guided by sound principles, is committed to high standards, operates with transparency, and welcomes diversity-housed within our Core Values: People Matter. Quality First. Integrity Always. Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws ("Protected Status").
    $40k-80k yearly 34d ago
  • Service Communication Center Representitive

    Toyota of Scranton 4.3company rating

    Service Associate Job In Scranton, PA

    Job Details SCRANTON, PADescription Toyota of Scranton is growing!!! We are now hiring dynamic, service-oriented individuals. Our employees enjoy a culture of respect and integrity, and we provide a rewarding, respectful and energizing environment. It is an inclusive culture based on trust, integrity, humility, and passion. Our employees are creative, anticipatory, and have a tremendous sense of urgency. We are looking for hard working and dedicated individuals join our Service Team. This position will require great communication skills and a want to learn. If you are ready to join an organization that values its customers and employees, we want to talk to you! We Currently Offer: Health Insurance Dental Insurance Vision Insurance Disability Insurance Life Insurance Supplemental Insurances 401K with company match On the Job Training Responsibilities: Inbound and Outbound phone calls with intent to inform customers and schedule appointments for the service department. Internet Service Leads. Retention and Recall Campaigns. Re-Marketing Declined Operations. Toyota Care Plus Marketing. Pre-Write ROs. Daily set up for the ASMs. Print and review national service history. Toyota Express Maintenance Write-Up. Basic Warranty Assistance for Customer Concerns. Basic understanding of Mechanical Operations and Recall Campaigns. Assist the ASMs in updating customers throughout the day. Identify potential customers for sales opportunities. Requirements: High School diploma or equivalent required
    $30k-36k yearly est. 60d+ ago

Learn More About Service Associate Jobs

How much does a Service Associate earn in Coolbaugh, PA?

The average service associate in Coolbaugh, PA earns between $28,000 and $96,000 annually. This compares to the national average service associate range of $23,000 to $63,000.

Average Service Associate Salary In Coolbaugh, PA

$52,000

What are the biggest employers of Service Associates in Coolbaugh, PA?

The biggest employers of Service Associates in Coolbaugh, PA are:
  1. Lowe's Companies
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