Service Associate Jobs in Colonia, NJ

Our client, a well known beauty brand, is seeking a LTT Customer Service Representative II for their Berkeley Height, NJ team. This role is on a hybrid schedule and the role will last for at least one year with the potential to extend to 2 years total. The role guarantees a 40 hour work week and pays up to $29.30/hr. Responsibilities: Serve as a Digital Beauty Advisor across all social platforms by reactively engaging with fans and followers on a timely manner (TikTok, Facebook, Instagram, Twitter) * Support le Care public channels (social, R&R, Q&A) by providing insight, strategy recommendations and engagement as needed * Attend brand and Care trainings, work sessions and meetings to stay up to date with social strategies and best practices * Follow Brand and Care provided social FAQ documents for launches and key social moments * Able to compose custom responses that clearly address the issue in a way that is understandable by the consumer * Recognizes and recommends new ways to influence consumers in their purchase decision * Alert critical customer complaints to internal Care and Brand teams and assist with problem solving * Provide social content and engagement recommendations based on consumer feedback and trends * Stay up to date on new social media platforms, tools and best practices * Live in the social ecosystem, stay on top of emerging trends in the landscape Responsiveness * Maintain 100% Reply Rate and established Response Time goals across social channels * Maintain consumer satisfaction and sentiment scores as established by the group * Monitor personal social KPI's using Sprinklr * Offers schedule flexibility to support the needs of the business which included weekends * Meets established quality standards in all contacts across all channels * Responsible for recognizing opportunities for improvement in our policies or processes and leading the initiative to reduce disruptions in service or detract from customer satisfaction. * Documents product issues in a way that the information can be used for product improvement or development * Accurately enters required information in the CRM and surveys to ensure data integrity Job Qualifications * Bachelor's Degree * 1-2 years' social media engagement experience * Customer Service experience desired * Customer obsessed mindset * Knowledge and experience with major social media platforms required * Able to work in a fast-paced, dynamic environment, both independently and as part of a cross-functional team * Must have a sense of urgency with a high degree of flexibility, adaptability, resourcefulness, and responsiveness; willingness to work outside standard hours which includes weekends * Report back to internal team to funnel insights into product / experience / content creation strategy * High level of organization, attention to detail and positive attitude * Interest in beauty, fashion and/or lifestyle brands * Exceptional writing skills * Excellent problem-solving ability * Proficient in Microsoft applications including PowerPoint, Word and Excel. Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)

Responsibilities Answer heavy call volume in a professional and friendly manner providing exceptional customer service in a call center environment. Analyze and resolve or triage application support incidents/requests. Facilitate product builds and maintain product SLAs. Log and track incidents / requests from identification through resolution in incident management software. Communicate with resources involved in resolution to ensure incidents are resolved, requests are fulfilled, and the customer communication is complete. Collaborate with application development and/or infrastructure resources to resolve incidents/requests. Document resolutions and internal procedures and update knowledgebase articles. Create a positive customer support experience and build strong relationships through engaged listening and understanding, problem solving, ensuring timely resolution or escalation, communicating promptly on progress, and maintaining a consummately professional attitude. Maintain and protect confidentiality with regards to all aspects of client and company information. Document, analyze, discuss, and review customer service-related matters resulting from calls answered. Ability to review products and information with a desire to learn and become a subject matter expert in order to answer customer questions and resolve concerns. Analyze information, process documents, and communicate payment information in an attempt to resolve customer issues prior to escalation. Provide after hours and on-call support as needed. Performs general administrative tasks as needed. Performs other duties will be at the discretion of management. Required Skills Excellent communication skills. Excellent interpersonal and customer service skills. Strong analytical and problem-solving skills. Must have superior technology skills with proficiency in Microsoft Office 365. Ability to build rapport with clients. Ability to multitask and remain professional at all times. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Self-starter with the ability to work independently. Ability to speak Spanish helpful but not required.

Nasco Stone & Tile is currently seeking an exceptional Senior Client Services Representative to join our Port Reading, NJ onsite team! As a Customer Service Representative, we need someone who is ready to provide a variety of support to our sales team and clients. Responsibilities ● Provides customer account management which may include, but is not limited to, order entry, order inquiry, product information, order status, pricing, stock check, and transportation management in a call center environment. ● Address customer inquiries and order issues from order entry to order delivery. ● Participates in special projects and performs additional duties as required. Qualifications ● 3 years of customer service experience preferred. ● Focus on customer account management preferred. Competencies ● Excellent oral and written communication skills with a demonstrated ability to interact effectively with individuals at all levels in the organization required. ● Ability to demonstrate strong organizational and problem-solving skills required. ● Ability to demonstrate strong interpersonal relationship-building skills. ● Must have a moderate level of computer skills in Word and Excel. ● Must be detail-oriented with the ability to multitask, manage priorities, and manage time effectively. ● Ability to work in a fast-paced environment. Benefits ● 401K with company Match ● Health Insurance ● Paid Vacation Company Nasco is a multi-generational family owned and operated business importing and supplying natural stone from all over the world for over 50 years. We specialize in supplying directly to large-scale commercial as well distributors around the country through our architectural and design community. We have a NYC Flagship Showroom as well as a Corporate Headquarters and showroom in New Jersey where we stock 5,000,000 SF of stone and tile. **********************

Robert Half is looking for a Customer Service Specialist with 2+ years of experience! If you are local to Bridgewater, NJ please apply directly! Responsibilities: Answer and respond to customer inquiries via phone and email in a professional and timely manner. Build and maintain strong relationships with clients by providing exceptional service. Assist with invoicing clients and resolving billing-related inquiries. Track Orders Enter Orders Develop in-depth product knowledge to effectively assist customers and provide solutions. Work collaboratively with internal teams to ensure a seamless customer experience. What We're Looking For: Experience in A/P or A/R (a huge plus!) A proactive and versatile team player who can assist in other departments as needed Strong organizational skills and attention to detail What is offered: Competitive Salary Medical Insurance Dental Insurance PTO A supportive and dynamic work environment

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries. As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture. Fund Services This wholly owned subsidiary of Morgan Stanley administers over $600 billion of hedge fund assets. Using the Firm's proprietary, globally accessible technology platform, the business provides a full range of fund administration services, including daily accounting and financial reporting; transfer agency and investor services; middle and back-office support; and integrated portfolio analytics. Morgan Stanley Fund Services is supported by more than 1,300 professionals based in New York, London, Hong Kong, Dublin, Glasgow, Mumbai, and Bangalore. The global Investor Services (“IS”) team is responsible for delivery of transfer agency services and interactions with our clients' investors. IS work staff distributes offering materials to investors, collects completed subscription documents, accepts subscription funding and moves it as directed by clients to custody, prime brokerage and trading accounts, processes the distribution of monthly statements, handles redemption processing, and performs various other functions to support the Fund/Investor relationship. Staff for this function are in Manhattan and Purchase New York, Dublin, Mumbai and Bangalore. We are seeking an Investment Services Professional in Purchase and New York City. Responsibilities of an Investor Services (IS) Professional: Providing day-to-day Investor services to both the Fund Manager and the investors in the fund Providing oversight and guidance to other members on the team Keeping line management appraised of operational issues in a timely manner Principle Accountabilities: Service Delivery Act as a primary contact point for fund investors Act as a primary contact point to the Fund Manager for investor related information Provide authorized parties with copies of fund investment documentation Open new investor accounts ensuring compliance with the fund documentation, anti- money laundering requirements, statutory regulations and company policies and procedures Process investor transactions in line with the fund documentation, anti-money laundering requirements, statutory regulations and company policies and procedures Process the cash movements associated with investor activity Provide investors and their nominees with statements, contract notes and other documentation Handle queries from investors and fund managers in a professional and prompt manner, escalating where appropriate Ensuring that the records of the fund are maintained in a complete and organized manner Produce Management Information Systems (MIS) and other internal operational reports that assist in the effective operation of the team This role has particular responsibility for the second level review of activity entered by fellow team members All of the above should be carried out in compliance with the Service Level Agreements agreed with each client Skills Required Team Leadership: An IS Professional in Investor Services plays a key role in the day-to-day operation of our team Key responsibilities: Training and mentoring of some individual team members Ensure that individual team members are aware of the polices, controls and procedures that apply to their role Providing an escalation point for team members Ensuring that line management are made aware of any issues in a timely manner Highlighting resource constraints to line management Compliance: Investor servicing requires compliance with a range of policies. Key responsibilities: A detailed knowledge of the offering documentation for the funds being serviced A thorough knowledge of the regulations that pertain to the domicile of the fund being serviced A thorough knowledge of our internal policies and procedures. Particular emphasis is required on all matters relating to Anti-Money laundering controls Projects: The IS Professional plays an important role in various IT and Operational Projects. Key responsibilities: Identifying system enhancements that reduce operational risk, create operational efficiency or improve customer service Participating in the key elements of the project life cycle (Specification, Testing and Operational Implementation) Participating in the in conversion of records from other administrators WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 85 years. At our foundation are five core values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - that guide our more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find trusted colleagues, committed mentors and a culture that values diverse perspectives, individual intellect and cross-collaboration. We Firm is differentiated by the caliber of our diverse team. While our company culture and commitment to inclusion define our legacy and shape our future, helping to strengthen our business and bring value to clients around the world. Learn more about how we put this commitment to action: morganstanley.com/diversity. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. We're committed to bringing passion and customer focus to the business. Expected base pay rate for the role will be between $90,000 to $115,000 for an Associate, and $120,000 to $140,000 for a Director, per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

Exciting Employment Opportunity at NutraBio Labs: Customer Service Representative We are pleased to present an exciting employment opportunity at NutraBio Labs for the position of Customer Service Representative. This role offers a chance to thrive within a professional, team-oriented, and dynamic work environment in the esteemed sports nutrition industry. NutraBio Labs, an FDA-registered and inspected sports nutrition manufacturer located in Middlesex, NJ, is actively seeking individuals who are detail-oriented and possess a positive, can-do attitude. We welcome applications from candidates with a strong interest in sports nutrition, training, and athletics. If you aspire to contribute to a fast-paced company and align with our values, we encourage you to apply. Position: Customer Service Representative Location: Middlesex, NJ 08846 Status: Full-Time (In-Office) Hours: Monday to Thursday: 9:00 AM to 5:30 PM Friday: 9:00 AM to 4:00 PM (early departure) 40 hours paid Job Responsibilities: Engage with customers through inbound and outbound calls. Process orders, coordinate deliveries, and provide timely updates on order statuses. Resolve customer inquiries promptly and accurately, fostering customer loyalty. Document all details of inquiries, comments/complaints, and actions taken. Consistently deliver high levels of professional service and assistance. Job Qualifications: Strong team player with experience in order entry and customer service; bilingual in Spanish/English is a plus. High school diploma or GED. Proficient in computer skills. Dependable with excellent attention to detail. Strong problem-solving skills, along with excellent communication and interpersonal abilities. Professional demeanor, appearance, and attitude. Excellent typing, spelling, and grammar skills. Demonstrated customer service skills and a positive team-oriented attitude. Benefits: Prompt weekly pay. 401(k) with company match. Medical coverage. Direct deposit. Vacation, personal days, and holiday pay. Growth opportunities within the company. How to Apply: If you are excited about this opportunity, please send your resume to ***********************.

Grignard Company is a leading producer of specialty chemical products, serving customers worldwide in the Industrial, Entertainment, and Consumer Products sectors. Our high-quality products are developed by our in-house R&D team and manufactured in the USA. **************** Key Responsibilities: This is an in-office position. Customer Support (Lead Customer Satisfaction Team Member): Adhere to all SOPs for Customer Support. Handle incoming and outgoing customer calls to ensure timely communication and support. Provide shipping rates for customer inquiries and prospects to ensure the best value. Communicate new orders to the appropriate Business Development/Account Management representative in the system. Maintain and update customer profiles in the accounting system. Maintain the Sample Request process, including tracking numbers and shipment dates for all customers/vendors. Office Administration: Adhere to all SOPs for Office Administration. Maintain all supplies necessary to support office operations. Handle invoice processing, including scanning to DCP. Create SOPs for Office Administration to standardize repetitive job functions as needed. Qualifications: Bachelor's Degree or 4 years of work experience in Customer Service. Strong communication and interpersonal skills. Ability to manage time effectively and prioritize tasks in a fast-paced environment. Detail-oriented with strong organizational skills. Proficient in Microsoft Office. Proficient in using Zoho CRM software or similar CRM software. Proficient in using Sage accounting software or similar accounting software. What We Offer: Base Salary Comprehensive benefits package, including health, dental, and vision insurance. 401(k) plan Opportunities for professional development and career advancement. A collaborative and supportive work environment. Grignard Company, LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join Grignard Company and be part of a team that is driving innovation and excellence in the chemical solutions industry!

Source One is a consulting services company and we're currently looking for the following individual to work as a consultant with our direct client, a global financial media publication company in Princeton, NJ. This is a Hybrid role see details below. Candidates must be local to New Jersey with the ability to work onsite in Princeton 1-3 days per week. Title: Customer Service Representative Location: Princeton, NJ Hybrid (Wednesday On-Site) see details below. Contract Duration: 6 months, with likely extension W2 Rate: $22.00 hourly KEY RESPONSIBILITIES: Provide high-level telephone, email, and web chat support for the clients suite of B2B products; including Factiva, Risk & Compliance, and Newswires. Answer global customer queries concerning content/data, product navigation, billing/account administration, and more. Provide professional-level support to retain client customers and increase customer loyalty. Strong ability to multitask, prioritize, and enthusiastically resolve customers' concerns while consistently providing superior levels of customer service. Ensure all relevant procedures are followed from beginning to resolution. Ensure all key performance indicators and service levels are met. Actively seek out opportunities for self-improvement, and participate in new product and procedural training. Work with other client departments to ensure escalated issues are handled efficiently and correctly. Qualifications **This position is currently Hybrid with one day a week (Wednesday) in the Princeton office, which can increase with business needs. **Once candidate can work independently, shifts can vary: 8-4, 9-5, 11-7, and 12-8 (7 hour shifts/35 hours per week) **There is a 4 week training 9:00 AM - 5:00 PM The position resides in the Customer Service Team, reporting to the Customer Service Supervisor. We are currently looking for a Customer Service Associate. Someone who has a passion for helping people and truly has a can-do attitude. We are offering a career with a recognized leader in the world of global news and business information. This is an opportunity to be a part of a multinational organization that focuses on its people. *** is searching for candidates who want to work within our Global Customer Service team to learn and grow from this position. REQUIRED QUALIFICATIONS: Fluent in English, for both written and verbal communication Commitment to customer satisfaction with the ability to build and develop relationships to identify problems, assess needs, and find solutions Ability to listen, empathize, and effectively handle challenging customer inquiries in a professional and pleasant manner Ability to maintain a positive attitude in an often busy and stressful environment Ability to understand new technical systems and applications quickly Attention to detail and the ability to multitask, prioritize, and meet deadlines Positive outlook on change and flexible approach to team-based work environment and structure Ability to follow a large set of procedural guidelines and to be independently resourceful when investigating/researching complex customer queries PREFERRED QUALIFICATIONS: Experience in a contact center and/or customer service environment DESIRED QUALIFICATIONS: Salesforce experience a plus Desire to grow within the company College degree desired Previous research experience desired

This is an On-Site role in our Piscataway, NJ location. About Us: Team Beans/Forever Collectibles, LLC (FOCO) is a worldwide leading manufacturer of sports and entertainment merchandise, including products ranging from collectibles and novelty items to promotional memorabilia. With all the major sports licenses at our fingertips, along with a powerful infrastructure and broad variety of products, our company is reaching new heights every day. The success of FOCO's expansion is directly related to our ability to bring fresh designs and manufacturing techniques to categories in need of innovation. We are constantly searching for dedicated and driven professionals to join and help grow our team! Job Summary: We are seeking an passionate sports fan and motivated Onsite Customer Service Representative to join the FOCO team and provide an unforgettable experience for all our customers. In this role, you will provide outstanding support to fans around the world, ensuring their inquiries and issues are resolved promptly and effectively. Your ability to connect with customers and represent our brand values will play a crucial role in maintaining our reputation for excellence. Key Responsibilities: Customer Support: Assist customers with inquiries via chat, email, and phone, addressing questions about products, orders, and policies via Zendesk and ensure tickets are answered on-time and with excellent customer service. Problem Resolution: Handle customer complaints and issues with empathy, working to resolve them swiftly and efficiently to ensure customer satisfaction. Product Knowledge: Maintain a strong understanding of our product line to provide accurate information and recommendations to customers. Order Management: Process orders, returns, and exchanges in a timely manner, ensuring all transactions are accurately recorded and communicated to the customer. Feedback Collection: Gather customer feedback to help improve our services and product offerings and communicate insights to the management team. Team Collaboration: Work closely with other departments, such as sales and logistics, to ensure a seamless customer experience. Brand Representation: Uphold the company's values and mission in every customer interaction, promoting a positive and professional image of the brand. Qualifications: 2+ years of customer service experience Experience with Zendesk and Shopify is REQUIRED. High school diploma or equivalent Fluency in English Strong communication skills, both verbal and written. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Proficient in using customer service software and Microsoft Office Suite. Passion for sports and a good understanding of our product offerings is a plus. Must be able to pass a background check. Flexibility to work various shifts, including weekends and holidays. Show up for work! Come on time and be committed to be your best. What We Offer: Competitive salary and benefits package. Opportunity to work in a vibrant, sports-focused environment. Climate Controlled office setting. Career growth and development opportunities. Employee discounts on our products. A supportive team culture that values collaboration and innovation. Tryouts are open at FOCO! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.

About the Company A leading institutional asset management firm located in Livingston, NJ, is seeking a highly motivated and detail-oriented professional to join their Client Service and Business Development team. About the Role In this role, you will be responsible for preparing a variety of client-facing documents and reports, supporting RFP processes, and assisting with the development of materials for client meetings. Responsibilities Create and maintain reports for clients, consultants, and prospective clients Assist in the preparation of RFP responses and questionnaires, including drafting content, gathering data, and compiling detailed support materials Contribute to the development and execution of email campaigns Manage and update consultant databases Utilize third-party portfolio analysis tools to gather insights and generate reports Help prepare presentations and meeting materials for clients and consultants Qualifications Bachelor's degree in Finance, Economics, Business, Math, or a related field Required Skills At least 3 years of experience in a professional office setting, preferably within the finance industry Previous exposure to RFPs and related processes preferred Experience with portfolio analysis and performance data is a plus Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint, Access, and Outlook Strong organizational and time management skills Ability to work collaboratively in a team-oriented environment Preferred Skills The ability to work effectively in a fast-paced environment is essential. Pay range and compensation package The firm offers a supportive, intellectually stimulating work environment, competitive compensation, and a healthy work/life balance. Equal Opportunity Statement Include a statement on commitment to diversity and inclusivity.

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for assisting customers with all issues with their online sports betting and iCasino accounts: Applicants must be available to work any 8 hour shift between the hours of 10am -12am any day of the week. Agents are required to work in office 3 days per week. Responsibilities Communicate with customers via phone, email and live chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work Sports interest and knowledge

Bilingual Customer Service Representative (Part-time, Spanish-English) 📅 Schedule: Monday, Tuesday, Friday, and Saturday | 12:00 PM - 8:30 AM Responsibilities: Handle a high volume of client inquiries in both English and Spanish Research and resolve customer issues efficiently Provide accurate, valid, and complete information to customers Multitask effectively while maintaining excellent service Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution Assist with client reporting as needed Required Skills: Bilingual: Fluent in English and Spanish (both verbal and written) Proven experience in customer support or as a customer service representative Strong contact handling skills and active listening Proficiency in Microsoft Outlook, Word, and Excel Excellent communication and problem-solving skills Ability to adapt to different personality types and customer needs Strong multitasking, prioritization, and time management skills Compensation: Pay: $16.00 - $19.00 per hour Flexible schedule On-the-job training provided Location: Newark, NJ 07102 (In-person) Must be able to reliably commute or plan to relocate before starting work

We are looking for a Customer Account Specialist to manage and support customers who are not assigned to a sales manager, as well as assist selected customers alongside a sales manager. This role will also support the Head of Customer Service in optimizing daily processes and ensuring a seamless customer experience. The ideal candidate will be highly organized, customer-focused, and proactive in driving efficiency and satisfaction. Key Responsibilities Manage the end-to-end order process, from purchase order receipt to delivery and invoicing. Serve as the primary point of contact for customers, handling inquiries, requests, and complaints. Process and coordinate customer sample requests and shipments. Oversee and coordinate customer complaints, working closely with Quality Assurance (QA). Collaborate with the technical team to manage questionnaires and technical documentation. Execute customer communication activities, including change notifications and updates. Continuously assess and improve daily work processes to enhance efficiency and customer service. Ensure high levels of customer satisfaction through proactive communication and problem-solving. Monitor and follow up on customer contracts, agreements, and blanket orders. Maintain close coordination with supply chain, warehouse, and forwarders to minimize delivery delays. Qualifications & Experience Business or commercial education background. Up to 3 years of international work experience, ideally in a value-added solutions environment. Strong analytical mindset with a proactive approach to problem-solving. Comfortable working in an international and multicultural environment. Experience using CRM/ERP systems. Excellent communication and relationship-building skills. Confidence in initiating customer interactions and maintaining professional engagement.

A leading AI-driven technology company is seeking a Customer Service Representative to join its growing Customer Success team. This company is transforming content integrity and AI detection by providing innovative solutions to educators, businesses, and publishers worldwide. About the Role As a Customer Service Representative, you'll be the first point of contact for both B2B and B2C customers, ensuring they receive timely and effective support. You'll play a key role in troubleshooting issues, guiding customers on product use, and collaborating with internal teams to enhance the overall customer experience. Key Responsibilities Provide professional and timely support to customers via various channels. Assist users in understanding and utilizing AI-powered tools. Troubleshoot technical and account-related issues, escalating when necessary. Gather customer feedback to improve products and services. Monitor and report on customer trends using CRM systems (Salesforce preferred). Work closely with Marketing, Product, and Sales teams to optimize the customer journey. Who You Are A customer-first problem solver with strong communication skills. Detail-oriented, highly organized, and able to manage multiple inquiries effectively. Comfortable learning and working with new technology and support tools. Passionate about education, AI, or tech-driven industries. Requirements 5+ years of experience in customer service or support (SaaS experience is a plus). Strong verbal and written communication skills for both B2C and B2B interactions. Familiarity with customer support platforms (Zendesk, Salesforce, etc.). Ability to work independently while collaborating across teams. Additional language proficiency is a plus. Why Join? Work in a fast-growing, innovative company at the forefront of AI technology. Career growth opportunities in customer success, technical support, or leadership roles. Collaborative and supportive work culture. Competitive salary and benefits package. If you're looking to advance your career in customer success within a cutting-edge AI environment, apply today!

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work

FinPro, Inc is a management consulting firm that specializes in financial institutions, with a growing suite of digital analytics products. We are a recognized thought leader in the industry, regularly helping to set national policy and introduce new, ground-breaking changes to how the industry functions. We are the go-to firm for starting new banks, and have a wholly owned broker-dealer. We are always evolving, and always looking for a better way to do something. Our clients hire us on the expectation that we are the best, so we demand the best from everyone that works here. Our open position is for a Customer Service Representative on our Digital team. You will be expected to learn our digital systems and basic banking concepts, and provide customer service on those digital products. There is potential for future advancement here as we build out the Customer Service team over time. You will have the ability to potentially take on leadership of the team as it grows. We care about personality and culture. We don't care what your education background is, whether you went to college, or what "experience" you have in your prior positions. If you have the right attitude and drive to be the best, you will be far more successful than someone with years of experience who never does more than is necessary. Own everything you do. If you have not been scared away, then Hi, I'm Bob Musso. I would love to get to know you more so please apply if you are interested, and in your application message, tell me about yourself, and why you think this is the right fit for you. Some quick insights: Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Management of HubSpot customer service platform Documentation and management of end user knowledge base

CUSTOMER SERVICE REP(ASSOC DEGREE) SALARY 60-70K MANUFACTURING EXPERIENCE PREFERRED Growing Manufacturer needs someone to handle customer purchase order entries, following up on a large amount of emails on a daily basis, direct customer inquiries and complaints to the right contact, work with accounting to invoice customers, set up and maintain accurate records and files, and scan and file documents. Should have experience in Microsoft Office Suite/Outlook and the ability to multitask and follow through on tasks consistently. Position will require 4-6 years experience in customer service preferably with a manufacturing organization. Please email **********************

Job Responsibilities Review loan application and servicing requests to ensure appropriate information has been provided to conduct a review within service level agreements. Communicate all missing information needed to progress the loans in the pipeline. Reconcile and process monetary transactions as needed, including the review of daily reports. Cross-train and be willing to learn new functions outside of the immediate scope to provide coverage as needed. Train new team members once proficient in role responsibilities. Accomplish shared goals of the department and the bank. Perform other related duties as assigned by management.

About the job Begin a career that allows you to leverage your personal drive, your people skills, and your commitment to helping others. As a Financial Services Representative with Barnum Financial Group, you'll develop the knowledge and skills needed to provide important financial guidance to people looking to protect and build their wealth. We provide a powerful combination of support including: our extensive training program, Advisor Pro. personal coaching from proven winners customized marketing support to help you acquire clients and build your brand access to a broad range of products to meet client needs tools to manage your practice and support the sales process Duties and responsibilities: Prospecting, networking and obtaining clients through various methods and strategies. Participate in our state of the art Advisor Pro Training program. Developing and maintaining long-term relationships with clients. Providing financial solutions for clients through fact gathering and needs analyses. Expanding personal knowledge and skills through ongoing professional development and joint work with fellow associates. Qualifications Strong interpersonal, organizational and communication skills. Self-starter who is goal oriented Team player with a hearty work ethic BA, BS, and/or Graduate Degree or equivalent work experience