Onsite Customer Support Representative - TTEC Malta, NY
Service Associate Job 12 miles from Cohoes
Customer Service Representative
Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Customer Service Representative working onsite in Malta, NY, you'll be a part of bringing humanity to business. #experience TTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all!
This position would require you to work at 101 State Farm Place, Malta, NY 12020, Suite 200.
What You'll be Doing
Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You'll
Answer incoming communications from customers
Conduct research to provide answers for customers to resolve their issues
What You Bring to the Role
At least 1 year of customer service experience
High school diploma or equivalent
Recognize, apply and explain your product or service knowledge
Computer experience
What You Can Expect
Supportive of your career and professional development
An inclusive culture and community minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
Base wage starting at $18.92 plus performance bonus opportunities
And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives.
Visit ************************* for more information.
A Bit More About Your Role
We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
You'll report to a Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
Primary Location US-NY-MaltaJob _Customer Care Representative
Client Service Specialist
Service Associate Job 9 miles from Cohoes
Albany, NY
Full Time
M-F
9:30 AM - 5:30 PM
We are looking for a candidate with prior corporate and customer service knowledge to join our team and experience the support, camaraderie and satisfaction that comes from working with a family-oriented professional company. Applicants should be computer-knowledgeable, show a strong proficiency in verbal and written communication and be organized and detail-oriented.
Our NO LAYOFF strategy, commitment to integrity, fairness and fun and strong financial performance make us an ideal alternative to the traditional “all business” organization. For consideration, please send us your resume and salary requirements.
Essential Duties and Responsibilities:
· You will be in direct contact with clients- processing orders, resolving any issues, request for assistance
· Ability to respond promptly to client questions and concerns
· Helping clients to use COGENCY GLOBAL's proprietary applications (training provided)
· Guiding clients through the process of working with state and local public offices
· Working with public offices and commercial agents on the client's behalf
· Reviewing legal documentation -attention to detail is a must.
· Multi-tasking effectively
· Excellent customer service skills
· Proficient in Microsoft Office programs (especially Word, Excel, and Outlook software)
· Team player
· Great written and verbal communication
· Bachelor's degree
· Prior Corporate knowledge and paralegal experience is preferred (Other duties may be assigned to meet business needs)
Together, we live our Core Values
Integrity: Doing the Right thing even when no one will know and walking the talk
Fairness: We have an open-door policy with access to all including the CEO at any time in a friendly & collaborative environment.
Fun: We believe in a fun work environment & have many team events that support the ‘fun' culture
No Lay off strategy: We believe loyalty must go first from management to staff and we are proud of this unique strategy
...and to further support our staff, we offer:
· 35-hour work week
· Relaxed and Casual dress code for Summer months & Fridays
· Educational assistance program for all of our eligible staff members
· Continuous Learning is encouraged through our Quarterly New Hire Seminars & Knowledge Sharing sessions
· An Organization that gives back to Society - We offer Paid community service days to all our eligible staff members and NYC Headquarters participates in number of charity drives throughout the year
· A commitment to diversity & inclusion
· 401k up to 5% price match, Access to FSA, Pre-Tax Transit benefit
· 80% covered Medical Insurance & 80% covered Dental & Vision insurance
Client Service Associate
Service Associate Job 37 miles from Cohoes
Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through regular interactions with clients, individuals in this role build trusted relationships. Leading with a client first mindset, a successful candidate for this role will have strong interpersonal skills and will be able to assist clients with their everyday needs.
DUTIES and RESPONSIBILITIES:
CLIENT SUPPORT
Provide service coverage for a FA/PWA/team including:
Supporting the FA/PWA/team in cultivating and enhancing new and existing client relationships
Executing money movement transactions at the request of the client and/or FA/PWA
Answering general non-investment related questions concerning client accounts, including relaying stock positions and providing account balances (e.g., funds due and margin debit)
Enter profile information or pre-fill account documentation on client accounts and/or documents in a clerical capacity at the direction of the client and/or FA/PWA
Educating or enrolling clients in digital tools (e.g. MSOnline, eSign, eAuthorization)
Supporting the FAs/PWAs/teams' marketing strategy (e.g., website maintenance)
Assist FAs/PWAs/teams in delivering against their business plan and client service model
Remaining current on all policies, procedures and new platforms
Participating in firm initiatives (e.g., training or education programs), special projects and/or other duties directed by local management
ADMINISTRATIVE SUPPORT:
Answering inbound phone calls or making outbound calls (e.g., scheduling follow-up calls with FAs/PWAs/teams as needed)
Managing the calendar including coordinating meetings or events with logistics such as material prep (e.g., maintaining agendas, sending calendar invites with Zoom credentials)
Maintaining travel itineraries, preparing expense reports and managing the reimbursement process
Assisting with general in-office support functions such as copying, filing and scanning documentation
Preparing and submitting expense reports for processing at the direction of the FA/PWA
Qualifications - External
EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS:
Education and/or Experience
High School Diploma/Equivalency
College degree preferred
Industry experience is a plus
Willingness to obtain Series 7 (GS), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA)
Knowledge/Skills
Detail orientated with superior organizational skills and ability to prioritize
Advanced Microsoft Office skills (Word, Excel, Outlook and PowerPoint)
Exceptional writing, interpersonal and client service skills
Strong time management skills
Team player with the ability to collaborate with others
Ability to work in a fast-paced, evolving environment
Adaptable and ability to multi-task
Goal oriented, self-motivated and results driven
Reports to:
Business Service Officer
Morgan Stanley
EOE committed to diversifying its workforce.
M/F/D/V
Version: 7/10/2024
Expected base pay rates for the role will be between $33,280 and $85,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.
Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.
It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
Customer Service Representative
Service Associate Job 22 miles from Cohoes
Prime Group Holdings, LLC is a vertically-integrated private equity real estate firm focused on self-storage and other alternative real estate asset classes.
With $6.6 billion in assets under management, Prime Group is one of the largest private owners and operators of self-storage properties in the world, owning and operating over 310 self-storage assets in 28 states, two Canadian provinces and the U.S. Virgin Islands containing over 23 million rentable square feet. The firm manages three flagship funds on behalf of a global investor base, including the largest self-storage dedicated fund ever raised, Prime Storage Fund III.
Headquartered in Saratoga Springs, NY, Prime Group has more than 700 employees. The firm has a regional office in Jupiter, FL and investment originations offices in Denver, CO, Hackensack, NJ, Yorktown, VA and Calgary, Alberta. Prime Group's 21-person senior leadership team is supported by teams including sourcing and acquisitions, asset and portfolio management, compliance/legal, property management, information technology, transactions/financing, marketing, accounting and training, among others.
Prime Group's success is built on a culture of respect, teamwork, business ethics, accountability and persistence. The company deeply values the strong relationships it has built with its customers, employees, investors and stakeholders. Pitchbook, a leading resource for comprehensive data, research and insights spanning the global capital markets, named Prime Group as one of the top 10 real estate value-add fund managers in Pitchbook's 2023 Global Manager Performance Score League Tables.
About the Role
At the Prime Customer Service Center, we believe in taking pride in our work, leading with empathy, guiding customers confidently, and always seeking the best solutions for their needs. In this dynamic role with exciting growth potential, you'll handle inbound calls related to our storage facilities and campgrounds-whether you're providing service-focused support to existing customers or engaging in sales-focused conversations with potential guests. We'll give you the tools, training, and support to become a true expert in storage, so you can proactively identify customer needs, stay current on evolving services, and guide guests through a variety of processes. You don't need to know everything upfront-we'll teach you, and you'll become part of an industry-leading service experience.
Prime Offers
Medical, Dental, Vision insurance
Flexible schedule
On-the-job training
Pad time off
Referral program
401(k) matching
Monthly performance-based, incentive programs
Key Responsibilities
Confidently highlight the value of our services to new customers as a key part of delivering an outstanding hospitality experience.
Communicate clearly and professionally to ensure every guest feels valued and understood
Embody company values by providing friendly, efficient support and contributing to a positive team culture
Collaborate with team members and share insights to continuously improve our service offerings
Respond promptly to every inbound call, treating each customer with equal importance and urgency
Listen actively to understand customer needs, taking ownership to resolve concerns effectively and ensure a positive experience
Offer knowledgeable assistance regarding services, policies, and procedures
Troubleshoot and resolve customer issues, escalating complex cases as needed
Maintain accurate records of customer interactions and follow-up actions
Qualifications
A genuine passion for hospitality and customer care
Strong attention to detail with the ability to meet expectations and deadlines
Ability to manage multiple tasks effectively
Experience in inbound phone sales is a plus when assisting our new customer calls and for highlighting value to our existing guests.
Capability to handle sensitive and confidential information with discretion
Proficiency in Microsoft Office applications and web-based tools
Excellent written and verbal communication skills
Comfort working both independently and as part of a team
Strong problem-solving skills for handling challenging customer situations and gathering feedback for continuous improvement
A desire to grow within the company, taking pride in serving our guests
Bilingual Preferred
We're especially seeking individuals able to work from 1:30 pm - 10:00 pm, with opportunities to move into other shift patterns over time based on seniority and performance.
Along with a competitive base salary, we offer a monthly performance-based incentive program that rewards you for delivering exceptional customer experiences.
Pay Range: $18.50 - $22.00 per hour + Incentives
Equal Opportunity Employer Statement
Prime Group Holdings is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
Sales and Service Representative
Service Associate Job 9 miles from Cohoes
Crystal Clean (CC) is one of the nation's leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement. We are willing to provide complete training for this opportunity!
Specific Duties:
Responsible for engaging in and promoting safe work behaviors in a manner that is consistent with all CC safety guidelines
Responsible for customer service and new business development in a certain geographic area as assigned by the Company
Aligns work orders to minimize mileage and travel time
Inspects vehicle and equipment for safe operation
Services existing customers by exchanging solvent or aqueous fluids along with removal of drum wastes, servicing parts washers and other equipment
Pursues additional services with existing accounts
Assesses potential customer needs, presents CC products and services to customers, and develops new customers
Develops sales leads for Data-Marketing
Complete all required paperwork accurately and neatly
Maintains compliance with all applicable Department of Transportation (DOT) requirements
Achieve sales quotas for total revenue and new customer development
Adhere to all corporate policies and standards including but not limited to environmental, health, & safety (EHS), human resources, facility, equipment, operations and maintenance
Performing a variety of administrative tasks as required and directed, encompassing responsibilities such as document management, maintaining office cleanliness, data entry, and other duties as assigned.
Position Qualification Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The following requirements are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Core Competencies and Specific Skills:
Strong communication skills and attention to detail
Ability to interact with customers, sales branch employees, and other corporate departments
Ability to operate equipment such as electronic mobile devices, computers, hoses, all truck equipment, etc.
Work Experience:
Route sales experience preferred
Education, Certificates, Licenses, or Designations:
High School diploma or equivalent required
Must have or be qualified to obtain and maintain a Class B Commercial Driver's License (CDL) and Med Card with Airbrake and HAZMAT
Motor vehicle record (MVR) that meets or exceeds CC's published standards including, but not limited to the following;
Seat belt and cell phone violations
Excessive speeding
DUI, suspension and/or multiple vehicle collisions
Personal Protective Equipment :
Ability to wear personal protective equipment, which may include a respirator, steel toe boots, gloves, uniform, safety glasses, reflective vest, and hard hats
Physical Requirements :
Frequent lifting of materials that typically weigh 54-80lbs
Frequent pushing/pulling of 16-55 gallon drums of waste/product using CC-approved equipment for safe material handling. Drum weight varies based on material type and size, weight may exceed 400lbs.
All applicants must pass the pre-employment physical including drug & alcohol screening
Work Environment :
While performing essential duties of this position an individual regularly works in a variety of environments, and is required to see, talk, hear, reach, stand, walk, drive frequently, and comfortably use electronic devices and other office equipment. Essential duties require bending, squatting, climbing, lifting and twisting frequently. Noise level in the workplace can vary based upon the work environment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.
Please refer to "Sales and Service Representative - Addendum" for physical requirements and work conditions.
Crystal Clean LLC is an Equal Opportunity Employer.
Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve.
Average Annual Earnings: $50,000-$75,000/year
The compensation for this role is comprised of a weekly base salary plus uncapped commission. Actual total earnings will vary based on performance and location and may fall outside of the range shown.
• Health, Dental and Vision insurance
• Wellness Program
• Flexible Spending Accounts
• Life Insurance
• Long-Term Disability
• Employee Assistance Program
• Tuition Reimbursement
Customer Service Representative
Service Associate Job 9 miles from Cohoes
Company Description: Enlightened, Inc. is an award-winning Information Technology (IT) Consulting firm that helps clients solve complex business problems by leveraging technology. Committed to industry leadership, we prioritize professionalism and always put our clients' interests first. Our goal is to ensure that our solutions and services have a measurable impact on our clients' investments.
Job Summary:
As a Call Center Representative at Enlightened, Inc., you will be the first point of contact for customers seeking assistance over the phone. You will handle inbound promptly and professionally, addressing customer inquiries, resolving issues, and providing exceptional service to enhance customer satisfaction. This role requires excellent communication skills, a customer-focused mindset, and the ability to thrive in a fast-paced environment.
Monday - Friday 8:30am - 4:30pm (during 3-week training program)
Monday - Friday 8:00am - 7:00pm (8 hours shift -full-time work schedule)
Occasional overtime may be required, including working the Saturday before any Monday that is observed as a holiday (e.g., Memorial Day and Labor Day).
Bilingual candidates and recent college grads are strongly encouraged to apply...
This is a great opportunity for individuals who thrive in a fast-paced environment and enjoy helping others. If you are enthusiastic about providing exceptional customer service and have the skills required for this position, you are ready to become Enlightened!
Duties:
Follow call center scripts and guidelines to ensure consistent service delivery
Meet or exceed individual performance goals and targets
Resolve customer complaints or concerns with patience and empathy
Utilize phone etiquette to ensure positive customer interactions
Analyze customer needs and recommend appropriate solutions
Perform data entry tasks accurately and efficiently
Communicate effectively with customers to ensure clarity and understanding
Skills:
Excellent customer service skills
Proficiency in English
Strong phone etiquette and communication abilities
Experience with outbound calling and upselling techniques
Ability to analyze customer requirements and provide suitable solutions
Service-oriented mindset with a focus on achieving targets
Proficient in data entry with high accuracy
Why Enlightened? Join our team at Enlightened, Inc. as a Call Center Representative and play a crucial role in delivering exceptional service to our valued customers. If you are passionate about customer satisfaction and possess the required skills, we welcome you to apply for this exciting opportunity.
Equal Opportunity Employer: As an equal opportunity employer, we value diversity and inclusion in the workplace. Join us at Enlightened where your skills and passion for recruitment can make a real difference.
Expert Consultant, Customer Insights
Service Associate Job 40 miles from Cohoes
Locations: Dallas | Denver | Chicago | Boston | New York | Brooklyn | Summit | Washington | Detroit | Minneapolis | Atlanta | Austin | Miami | Durham | Houston | San Francisco | Seattle | Los Angeles | San Diego Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
What You'll Do
Thanks to digital advances, companies know more about the intentions of their customers than ever before. CCI Experts help our clients capitalize on this opportunity by utilizing customer data to unlock differentiated insight, and leveraging it to drive business strategy, operational improvements and product & service innovations.
Customer Insight Experts work seamlessly with clients and consulting team members to discover unique sources of value and translate project findings into actionable recommendations. In this role, you will conduct consumer research and synthesize insights to help clients address their biggest challenges and execute their business in new ways that deliver competitive advantage and bottom-line results.
CCI experts play a critical role in helping insight projects succeed, managing consumer research efforts and communicating findings to clients. Assignments vary greatly-ranging from drafting surveys to inform the investment thesis for a corporate client looking at an acquisition in a new market, to developing, executing and analyzing qualitative and quantitative research to inform a Brand Repositioning or Innovation effort.
Select responsibilities include:
* Direct Client Engagement and Support
You will use a wide range of qualitative and quantitative research techniques to drive business impact with our clients. You will lead the research from design to analysis. Together with the project team, you will always translate research findings into actionable business recommendations for the client.
* Proposal Development Support
You will drive the client proposal development by assisting in the creation of materials and participating in the selling process. As an Expert, you will lead research plans and outline BCG's capabilities in the Consumer Insight domain.
* Intellectual Capital Development
You will contribute to broaden and deepen the knowledge base of the firm: improving BCG's proprietary frameworks, methodologies & tools and developing knowledge of generalist consultants. You will develop state of the art tools, working hand in hand with BCG's Consumer Knowledge Team staff. You will play a role in the growth of CCI through case execution, client development, and intellectual property & product creation.
* Vendor Management
You will advise BCG's project teams on how to best select and manage external research vendors and help the broader CCI Operations team continuously validate/improve external relationships.
Our Expert Consulting Track
The Expert Consulting Track (ECT) is vital to BCG's ability to successfully meet our clients' demand for deep expertise and advanced technical capabilities. Experts deliver next-level impact for BCG's most complex and cutting-edge client challenges. Experts focus on developing BCG's thought leadership, commercial capabilities, and intellectual property assets; and their work is essential to our delivery model. Working as part of a multidisciplinary team to bring the 'best of BCG' to our clients, Experts come from diverse backgrounds, with expertise often gained outside of BCG in industry, academia, or specialized consulting.
What You'll Bring
* 5+ years of industry and/or consulting experience, with a focus on consumer research, product management, or quantitative analytics and insight generation (ideally in a marketing or consumer experience organization)
* Demonstrated experience using quantitative and analytical skills to generate insights that inform business strategy. Mastery of Excel required; familiarity with tools such as Alteryx and Tableau a plus
* Familiarity with performing data analysis, producing quantitative modeling, and interpreting data through a business and economic lens to create commercial recommendations
Ideal candidates may have the following experience, but it is not required:
* Working in Consumer Insight at the brand or category level for a global, blue-chip Consumer Goods/Services company (e.g., Procter & Gamble, Unilever)
* Operating in a research/analytics/insights role for a major custom research firm (e.g., Ipsos, TNS), or in an analytics/research role for a major syndicated data company (e.g., Nielsen, IRI, GFK)
* Working as a junior consultant or consumer research/insight specialist for one of the large/global or premium/specialized consulting firm
* Demonstrated expertise across a wide range of research topics (e.g., pricing, branding, growth), survey data analysis, and quantitative methodologies (e.g., conjoint analysis, segmentation techniques, drivers analyses)
* Experience with customer journey mapping (including pain point identification), particularly as it relates to journey improvement or digitization
* Mastery of statistical analysis concepts and techniques
* Sufficient knowledge and experience with qualitative research, an understanding of customer pathways, and knowledge of digital platforms is a plus
* Previous consulting experience, including slide writing and analytics
* Bilingual in Spanish and English preferred
Who You'll Work With
At the core of BCG's Center for Customer Insight is a group of expert consultants and knowledge team members who specialize in the design, execution, interpretation, utilization, and application of consumer and customer insight research to business problems.
As part of our consulting cohort, CCI Experts work alongside our generalist and specialty consultants to form "one BCG team," capable of delivering deep strategy and technical expertise.
CCI Experts are energized by the "detective work" of finding the opportunity hidden inside each new business challenge. They bring knowledge on key trends and marketing topics due to their specialization across various industry sectors and markets. At BCG, we measure our success by our clients' success, and Consumer & Customer Insight is an integral part of our work as strategy advisors. By translating and amplifying the voice of the consumer, we provide recommendations that directly lead to clients taking action to advance their goals and create meaningful, enduring impact.
Additional info
You'll be based in:
Location is flexible to any U.S. city where BCG currently has an office (Boston, New York, Brooklyn, New Jersey, Philadelphia, Washington DC, Detroit, Chicago, Minneapolis, Atlanta, Austin, Miami, Raleigh-Durham, Houston, Dallas, Seattle, San Francisco, Los Angeles, San Diego).
You'll be traveling:
Travel is anticipated (30-50%) and will vary based on specific project locations.
For U.S. applicants:
BCG is an Equal Employment Opportunity employer and is committed to a policy of administering all employment decisions and actions without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
The first year base compensation for this role is:
Consultant: $190,000 USD
In addition to your base salary, you will also be eligible for an annual discretionary performance bonus and BCG's Profit Sharing and Retirement Fund (PSRF) contribution. BCG also provides a market leading benefits package described below.
At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members.* That's zero dollars in premiums taken from employee paychecks. All our plans provide best in class coverage:
* Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
* Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
* Dental coverage, including up to $5,000 (USD) in orthodontia benefits
* Vision insurance with coverage for both glasses and contact lenses annually
* Reimbursement for gym memberships and other fitness activities
* Fully vested retirement contributions made annually, whether you contribute or not
* Generous paid time off including vacation, holidays, and annual office closure between Christmas and New Years
* Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
* *Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage.
* To learn more about our employee benefit please check our BCG Benefits page.
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E - Verify Employer. Click here for more information on E-Verify.
Lead Services Specialist - Training
Service Associate Job 12 miles from Cohoes
The Technical Instructor is part of the GE Renewable Energy Learning Center team, based in Niskayuna, NY. However, the instructors are responsible for providing training in the classroom at the center, from home virtually and at wind farms in North America. The training includes technical engineering courses to technicians and engineers of renewable energy farms who will be performing installation, commissioning, servicing and repair of the wind turbines.
Job Description
Essential Responsibilities
* Uses learner-centered approaches
* Builds rapport with learners
* Facilitates active learner-centric activities
* Helps learners meet their intended outcomes
* Embeds assessment throughout every learning experience to increase learning effectiveness
* Inventories and monitors collective needs
* Helps synthesize a clear set of outcomes
* Focuses on process rather than content
* Shares ownership in making decisions
* Constantly strives for improved quality by strengthening the process.
* Clearly defines desired results of a training by doing an analysis of performance expectations to produce the level of professional that the company needs for that defined position and then provides ongoing professional development to supports their career development that includes design functions at the program, course and activity levels
* Constantly monitors state-of-the-art technologies to include VR experience
* Learns quickly, selects appropriate tools
* Increases performance by creatively applying technology in innovative ways
* Uses a variety of software effectively for organizing materials, providing 24/7 learning and assist in building communication practices between instructors and students
* Looks for ways to improve the look and feel of the presentations and learning objects or create new ones to support changing learning objectives
Qualifications/Requirements
* Bachelor's Degree in Electrical, Mechanical, IT, Computer Science, or any other technical program from an accredited college or university with a minimum of 3 years of experience in power generation operation, maintenance, and troubleshooting
* OR Associate's Degree in Electrical, Mechanical, IT, Computer Science, or any other technical program from an accredited college or university with a minimum of 4 years of experience in power generation operation, maintenance, and troubleshooting
* OR High School Diploma / GED and minimum of 6 years of experience in power generation operation, maintenance, and troubleshooting
ELIGIBILITY REQUIREMENTS
* Ability and willingness to travel 15%
* Ability and willingness to obtain a valid Driver's License
* Ability and willingness to obtain a valid Passport and eligible for international travel
* Ability and willingness to work swing shift on occasion
Desired Characteristics
* Demonstrated experience collaborating in virtual environment
* Experience as a classroom instructor or demonstrated ability to coherently present information from detailed technical level to executive or management overview
* Experience with the 1.x turbine platform
* Experience with the 2.x turbine platform
* Wind farm site experience
* Experience with VR technology and teaching through VR
* Willingness and ability to climb wind turbines and work at height when necessary
* Understanding of the electric utility industry
* Strong analytical capabilities and ability to lead in cross-functional and global team environments
* Ability to quickly establish credibility with internal and end-user customers
* Dynamic personality with the energy and passion to teach
* English fluency and proficient in additional languages, particularly with technical explanations
* Strong computer skills including all MS Office 365 products, MS Teams, photo and video editing, audio and video equipment usage.
The base pay range for this position is $78,800 - $131,200 USD Annual. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for variable incentive compensation of 10%. This posting is expected to close no earlier than March 13, 2025.
* The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas.
Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.
General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.
GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: Yes
Lead Services Specialist - Training
Service Associate Job 12 miles from Cohoes
SummaryThe Technical Instructor is part of the GE Renewable Energy Learning Center team, based in Niskayuna, NY. However, the instructors are responsible for providing training in the classroom at the center, from home virtually and at wind farms in North America. The training includes technical engineering courses to technicians and engineers of renewable energy farms who will be performing installation, commissioning, servicing and repair of the wind turbines.Job Description
Essential Responsibilities
Uses learner-centered approaches
Builds rapport with learners
Facilitates active learner-centric activities
Helps learners meet their intended outcomes
Embeds assessment throughout every learning experience to increase learning effectiveness
Inventories and monitors collective needs
Helps synthesize a clear set of outcomes
Focuses on process rather than content
Shares ownership in making decisions
Constantly strives for improved quality by strengthening the process.
Clearly defines desired results of a training by doing an analysis of performance expectations to produce the level of professional that the company needs for that defined position and then provides ongoing professional development to supports their career development that includes design functions at the program, course and activity levels
Constantly monitors state-of-the-art technologies to include VR experience
Learns quickly, selects appropriate tools
Increases performance by creatively applying technology in innovative ways
Uses a variety of software effectively for organizing materials, providing 24/7 learning and assist in building communication practices between instructors and students
Looks for ways to improve the look and feel of the presentations and learning objects or create new ones to support changing learning objectives
Qualifications/Requirements
Bachelor's Degree in Electrical, Mechanical, IT, Computer Science, or any other technical program from an accredited college or university with a minimum of 3 years of experience in power generation operation, maintenance, and troubleshooting
OR Associate's Degree in Electrical, Mechanical, IT, Computer Science, or any other technical program from an accredited college or university with a minimum of 4 years of experience in power generation operation, maintenance, and troubleshooting
OR High School Diploma / GED and minimum of 6 years of experience in power generation operation, maintenance, and troubleshooting
ELIGIBILITY REQUIREMENTS
Ability and willingness to travel 15%
Ability and willingness to obtain a valid Driver's License
Ability and willingness to obtain a valid Passport and eligible for international travel
Ability and willingness to work swing shift on occasion
Desired Characteristics
Demonstrated experience collaborating in virtual environment
Experience as a classroom instructor or demonstrated ability to coherently present information from detailed technical level to executive or management overview
Experience with the 1.x turbine platform
Experience with the 2.x turbine platform
Wind farm site experience
Experience with VR technology and teaching through VR
Willingness and ability to climb wind turbines and work at height when necessary
Understanding of the electric utility industry
Strong analytical capabilities and ability to lead in cross-functional and global team environments
Ability to quickly establish credibility with internal and end-user customers
Dynamic personality with the energy and passion to teach
English fluency and proficient in additional languages, particularly with technical explanations
Strong computer skills including all MS Office 365 products, MS Teams, photo and video editing, audio and video equipment usage.
The base pay range for this position is $78,800 - $131,200 USD Annual. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for variable incentive compensation of 10%. This posting is expected to close no earlier than March 13, 2025.
*The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas.
Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.
General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.
GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: Yes
HEDIS Service Associate II
Service Associate Job 9 miles from Cohoes
Hedis experience is must. would like to hire at least one temp who is bilingual in Chinese/Cantonese. Candidates should have customer service experience and be comfortable making outbound phone calls to provider offices. A clear speaking voice and attention to detail is required.
Candidate should be proficient with Microsoft Outlook, Microsoft Word, and EXCEL. Telecommuting may be an option.
Candidates must have basic Excel skills and must have the ability to type 30-40 WPM. Needs reliable transportation.
Work Schedule
Anticipated work schedule
is M-F 8:00 AM - 4:30 PM EST.
No overtime is allowed. Martin Luther King Day is a holiday.
Additional Information
Thanks & Regards
NItisha Prasad
************
Asset & Wealth Management, Alternative Capital Markets, Client Solutions, AYCO, Associate - ALBANY
Service Associate Job 9 miles from Cohoes
YOUR IMPACT
The group is seeking a highly motivated junior team member to join this fast growing segment with GS Wealth, who can develop into a trusted subject-matter expert across alternative investments. This role is in Albany, New York.
OUR IMPACT
Wealth Management
Across Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our consumer business provides digital solutions for customers to better spend, borrow, invest, and save. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data and design.
Alternative Capital Markets (ACM)
Alternative Capital Markets is a global team with 60+ alternative investment professionals across eight offices (New York, Albany, Dallas, London, Zurich, Hong Kong, Singapore, and Shenzhen), responsible for over $120B+ in AUS, serving institutions, foundations, family offices, high net worth and ultra-high net worth individuals. ACM is the architect of the Wealth Alternatives platform including private equity, growth / venture capital, private credit, private real estate, hedge funds, co-investments and impact private investing. These offerings include AM Private, XIG, and third-party external investment strategies, as well as differentiated private company access via both internal and external referrals. ACM's full-service capital markets business covers the entire lifecycle of an alternative investment, from investment sourcing to client solutions, as well as a new discretionary offering enabling programmatic platform access, an in-house liquidity platform for clients (qualified matching service, or QMS), and dedicated platform management and strategy.
Client Solutions
The Client Solutions team within ACM is the relationship management & strategy team for the GS Wealth Alternatives platform. The team is the primary point of contact for GS advisors, responsible for marketing & fundraising across the alternative investment platform, while providing holistic support to advisors & clients, including asset class & strategy education, portfolio construction guidance, and ongoing relationship management. The group is seeking a highly motivated junior team member to join this fast growing segment with GS Wealth, who can develop into a trusted subject-matter expert across alternative investments.
You will support the Goldman Sachs Ayco business, the fastest growing alternatives segment within GS wealth, which currently supports over 300 advisor teams in 11 offices, with over $127b in assets under supervision. Goldman Sachs Ayco is an industry pioneer and preeminent leader of company-sponsored financial planning benefits. For over 50 years, Ayco has aspired to deliver a more productive and engaged workforce to clients by providing their employees a path to financial well-being through holistic and personalized services tailored for each stage of the career cycle - from entry-level to C-suite.
HOW YOU WILL FULFILL YOUR POTENTIAL
Key liaison for GS Ayco advisor teams to provide support and drive growth across the GS Wealth alternatives business
Serve as an alternative investment strategist & relationship manager for the ACM platform, providing key information, and driving education & adoption across alternative investments within the Ayco channel
Help lead marketing & fundraising campaigns, including managing overall fund raising activity, developing marketing collateral / strategy pitch and engaging advisors / clients by organizing road shows / events / campaigns
Help provide input on ACM sales strategy across client segments, advising on growth strategies for new offerings / solutions, and develop segment specific fundraising strategies
Provide support for client portfolio reviews, including performance updates, and fund commentary
Prepare and update materials for internal & external presentations, in partnership with the ACM investor relations, and legal/compliance teams
Develop into a trusted subject matter expert, providing advisors guidance on portfolio construction & joining client & prospect discussions
Help drive education of alternative investment themes and portfolio implementation for all GS client segments and regions by coordinating across ACM, GS CIO, GS investment teams and external managers to Develop & communicate best-in-class thought leadership & market commentary across alternative asset classes
SKILLS & EXPERIENCE WE'RE LOOKING FOR
Bachelors Degree or Higher
1-3+ years experience in wealth/asset management, banking, markets or private investing
Understanding of financial markets and investment instruments - experience with alternative investments preferred
Strong quantitative, analytical and problem-solving skills
Team player, with excellent communication and interpersonal skills
Strong ability to multi-task, with an ability to manage multiple projects with different deadlines
Self-starter, with ability to work both independently and in a team-oriented environment and across group functions
Solid work ethic, motivation level, and strong attention to detail
SIE, Series 7, and Series 63 (must be obtained within 3 months)
ABOUT GOLDMAN SACHS
At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.
We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.
We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: *********************************************************************
© The Goldman Sachs Group, Inc., 2021. All rights reserved.
Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
Salary Range
The expected base salary for this Albany, New York, United States-based position is $60000-$100,000. In addition, you may be eligible for a discretionary bonus if you are an active employee as of fiscal year-end.
Benefits
Goldman Sachs is committed to providing our people with valuable and competitive benefits and wellness offerings, as it is a core part of providing a strong overall employee experience. A summary of these offerings, which are generally available to active, non-temporary, full-time and part-time US employees who work at least 20 hours per week, can be found here.
PFS Customer Service Associate
Service Associate Job 22 miles from Cohoes
Summary of position: Responsible for customer service duties including greeting customers, answering and directing incoming calls as well as performing skip tracing and insurance information follow-up.# Assists and resolves customers within department guidelines and policy. #Duties will also including compiling reports and preparing FINNOT (Final Notice) for mailing, financial assistance renewal letters and applications, collecting and posting payments from customers as well as from the mail.# Applies self-pay discounts according to our policy.# Also responsible for processing self-pay refunds, including all documentation necessary for refunds.# Works different reports out of Meditech, screens patients for Medicaid eligibility by looking on EPACES.# Distributes mail, and works returned mail and attorney requests.# Also responsible for office supply inventory. Assists with other tasks assigned by management or financial counselors. # Qualifications: High School Grad or GED required. #At least 1 year office experience and at least 6 months handling high volume phone calls is strongly preferred. Medical Office background preferred.# Medical terminology certificate preferred. Ability to organize and establish day-to-day priorities while utilizing critical thinking skills in all aspects of the job.# Posts payments using KeyBank Back Office Familiar with payers and billing guidelines Working knowledge of Passport and patient eligibility verification. Working knowledge of explanation of benefits, CPT-4/HCPCS codes, and ICD 10 diagnosis codes Must be able to multitask while remaining professional, focused, composed and positive.# Excellent customer service skills and must display integrity, friendliness and compassion. Must have proficient computer skills. # Salary Range: $18.00 - $27.45 Pay Grade: 17 Compensation may vary based upon, but not limited to: overall experience and qualifications, shift, and location.
Summary of position:
Responsible for customer service duties including greeting customers, answering and directing incoming calls as well as performing skip tracing and insurance information follow-up. Assists and resolves customers within department guidelines and policy. Duties will also including compiling reports and preparing FINNOT (Final Notice) for mailing, financial assistance renewal letters and applications, collecting and posting payments from customers as well as from the mail. Applies self-pay discounts according to our policy. Also responsible for processing self-pay refunds, including all documentation necessary for refunds. Works different reports out of Meditech, screens patients for Medicaid eligibility by looking on EPACES. Distributes mail, and works returned mail and attorney requests. Also responsible for office supply inventory. Assists with other tasks assigned by management or financial counselors.
Qualifications: High School Grad or GED required. At least 1 year office experience and at least 6 months handling high volume phone calls is strongly preferred.
Medical Office background preferred. Medical terminology certificate preferred.
* Ability to organize and establish day-to-day priorities while utilizing critical thinking skills in all aspects of the job.
* Posts payments using KeyBank Back Office
* Familiar with payers and billing guidelines
* Working knowledge of Passport and patient eligibility verification.
* Working knowledge of explanation of benefits, CPT-4/HCPCS codes, and ICD 10 diagnosis codes
* Must be able to multitask while remaining professional, focused, composed and positive.
* Excellent customer service skills and must display integrity, friendliness and compassion.
* Must have proficient computer skills.
Salary Range: $18.00 - $27.45
Pay Grade: 17
Compensation may vary based upon, but not limited to: overall experience and qualifications, shift, and location.
Customer Service-Eligibility Navigator
Service Associate Job 9 miles from Cohoes
Full-time Description Are you passionate about supporting individuals and families by connecting them to much-needed services and resources?
At ACAP, we've been empowering individuals and families by expanding opportunities and breaking down barriers to success for nearly 60 years. As a Customer Service-Eligibility Navigator, you will collaborate with individuals and families to enroll them in ACAP programs and connect them to other needed resources through our community partners.
ACAP is hiring full-time Customer Service-Eligibility Navigators to join our team in-person at our main office in Albany, New York.
Benefits Include:
Paid Time Off Benefits: Sick and Personal Leave, 12 paid holidays, 403(b) with employer contribution; Insurance Benefits: Health, Dental & Vision Insurance, Employer-paid life/AD&D Insurance, Short-term/Long-term Insurance; Additional Benefits: Tuition Assistance, Employee Assistance Program (EAP), and Opportunity for Advancement!
Pay starts at $20.45 per hour; Monday - Friday; 37.5 hours per week
Qualifications:
A high school diploma or equivalent is required, along with at least one year of experience in customer service and data entry within a human services organization, nonprofit agency, or community-based organization is required. An associate's degree in human services, social work, psychology, or a related field is preferred. Call Center experience is a PLUS! Basic PC skills including database entry, word processing, and spreadsheet skills is required. Bi- or Multi-lingual skills are a plus.
Responsibilities:
Engage with customers through phone, email, and in-person meetings to foster positive relationships and provide excellent customer service;
Complete customer intakes and assessments by gathering required documentation to determine eligibility for ACAP programs and services;
Coordinate seamless program enrollment by connecting customers to ACAP's services and other community resources, ensuring a smooth transition for those seeking assistance; and
Collect and manage data while maintaining accurate and up-to-date records.
ABOUT ALBANY COMMUNITY ACTION PARTNERSHIP
Be a part of an organization that values the growth of both its customers and its staff. Albany Community Action Partnership (ACAP) is a community action agency serving individuals and families living in poverty for nearly 60 years. Our services are administered through three departments: Career and Community Services, Early Childhood Education, and Energy Services. Each year, ACAP fosters opportunities for self-empowerment and enrichment in the lives of thousands of young children and families. Our mission is to partner with families and communities to expand opportunities and build stronger networks to foster upward economic mobility.
No phone calls, please.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace.
Salary Description Starts at $20.45/hour
Associate, Private Debt Product Strategy - Investor Services
Service Associate Job 36 miles from Cohoes
About this role
Background
BlackRock is a premier provider of global investment management services, managing USD 10.5 trillion across equity, fixed income, alternatives, multi-asset, and cash management strategies for institutional and retail clients worldwide.
BlackRock's Private Debt Platform consists of 200+ investment professionals located in 19 BlackRock offices, managing over $65bn of AUM, across a broad range of asset classes, including:
Direct Lending;
Growth Debt;
Opportunistic Debt;
Real Estate Debt; and
Multi-Debt Solutions
BlackRock's Global Private Debt Product Strategy team is responsible for representing BlackRock's range of private debt investment strategies to external clients and internal partners worldwide.
The team is seeking an experienced Product Strategist to support our Private Debt platform, focusing on our Opportunistic Debt strategy, based in New York, to assist with investor services and relations, and driving business growth.
Product Strategists are seasoned professionals that partner with our Investment Professionals and act as the link between investment teams and our client business, playing a central role in facilitating connectivity between investors and distribution. Product Strategists are an integral part of the Private Debt team, acting as commercial partners with their respective investment teams to both internal and external clients, as a specialized source of product, investments, and market knowledge.
Position Overview
Working closely with members of the Product Strategy globally, this individual will support the Opportunistic Debt strategy of the Private Debt platform in a broad range of aspects of investor servicing, marketing, investor relations and business development.
They will be expected to become an expert in Private Debt demonstrating an ability to understand and effectively communicate detailed investment content in the funds' marketing materials and investor reporting.
With its strong emphasis on project management, learning and development, the role provides a strong foundation for a professional seeking to build a career in a range of aspects of fund marketing and investor relations, including at a later stage in a client-facing capacity.
Responsibilities
Investor servicing/marketing: Providing day-to-day support to assist in the creation of marketing and reporting materials for the Private Debt platform's Opportunistic Debt strategy, including:
content to be used in client and prospect due diligence (for example, RFPs and DDQs)
fund presentations and fact sheets
thought leadership pieces to assist in investor relations and external engagement
Project Management: Drive project management for a broad range of projects to deliver successful fundraises, with support from senior team members, to ensure that they are delivered to a high standard and on a timely basis
Platform development: Partnering with other teams as required to design and implement processes to improve the team's effectiveness and efficiency on an ongoing basis
Fundraising strategy: Assisting in developing the firm's narrative for its products and ensuring this narrative is effectively communicated in all marketing collateral
Client engagement: Partnering with members of the Product Strategy and Investment teams globally to understand and communicate topics including current market conditions, portfolio performance and the opportunities arising for clients in written materials
This individual will have an important role to play not only in ensuring the quality of the team's deliverables but also developing the knowledge, understanding and skill sets of other members of the team.
Skills/Experience
Bachelor's degree from top undergraduate institutions; CFA/CAIA/MBA a plus
Minimum 2-3 years professional work experience in the financial services sector (investment bank, asset management, hedge fund, private credit/equity or placement agent)
Private Debt and/or Opportunistic Debt specific knowledge a plus
Ability to develop strong and trusting relationships with both internal and external clients swiftly and effectively
Team approach - able to coordinate between various groups within a firm
Very strong written, verbal and interpersonal communication skills to understand and clearly articulate sophisticated concepts, ideas, and processes
Strong organisational skills, with the ability to effectively prioritise and manage multiple projects within agreed timelines
Strong analytical skills
Results driven individual with a high level of attention to detail
Must have experience in creating marketing materials
Strong knowledge of Word, Excel and PowerPoint are essential
Fluent in English, other languages an advantage
For NY7 - 50 Hudson Yards, New York Only the salary range for this position is USD$116,000.00 - USD$155,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including heath care, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: **********************************
BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC's Know Your Rights poster and its supplement and the pay transparency statement.
BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com. All requests are treated in line with our .
BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.
Customer Service Sales Associate- Wilton
Service Associate Job 22 miles from Cohoes
Join Our Team at Benson's Pet Center!
Love pets and passionate about customer service? Benson's Pet Center is looking for dedicated and enthusiastic Customer Service Sales Associate to join our team. We value honesty, integrity, and exceptional customer experiences. work closely with our team to ensure top-notch service, inspire others, and make a positive impact every day. This role involves engaging with customers, providing product recommendations, and ensuring a positive shopping experience.
Salary: Starting at $17/hr. After 30 days, you have the opportunity to earn an additional $2.00 per hour for punctuality and perfect attendance. Plus, we offer a perfect attendance bonus.
Key Responsibilities:
Greet customers warmly and provide prompt assistance.
Identify customer needs and recommend suitable products and services.
Answer customer inquiries and resolve any issues or concerns.
Maintain a clean, organized, and visually appealing sales floor.
Operate the cash register, process transactions, and handle returns.
Restock shelves and ensure products are properly labeled.
Stay informed about new products, services, and promotions.
Assist with inventory management and stock control.
Collaborate with team members to achieve sales targets and store goals.
Uphold Benson's Pet Center's standards for honesty, integrity, and customer satisfaction.
Qualifications:
High school diploma or equivalent.
Previous retail or customer service experience is preferred.
Strong communication and interpersonal skills.
Ability to work in a fast-paced environment and handle multiple tasks.
Basic math skills for handling cash transactions.
Passion for pets and a desire to provide top-notch customer service.
Availability to work a varied schedule, including days, evenings, weekends, and holidays.
Join us in making a difference for pets and their owners!
How to Apply: If you are passionate about pets and providing exceptional customer service, we would love to hear from you! Please visit our website at ****************** and click the Careers link to apply.
Benson's Pet Center is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Salary Description $17/hr
Customer Success / Client Services
Service Associate Job 3 miles from Cohoes
Web Scribble is the market leader in job board software for associations. The company is in a high-growth phase with expansion plans that make this opportunity very attractive to high performing professionals who want to contribute to our growth.
Job Description
The Customer Success team is responsible for creating deep and meaning relationships with their customers, identifying their business needs and coming up with solutions that meet their challenges. This is a critical role at Web Scribble, since it influences the overall customer experience and is responsible for retaining and expanding existing clients.
Key Responsibilities:
Deliver value to our customers by building trust and maintaining strong relationships, learning about their business priorities, and guiding them on how to best leverage the Web Scribble platform
Discover and evangelize new use cases for the customer, helping them to deepen and expand their usage of the product
Identify customer challenges and proactively suggest better solutions and strategies.
Onboard and assist new customers with multiple stakeholders
Simultaneously manage multiple customers who are at different points on the account lifecycle
Identify opportunities to develop new training materials designed to ensure successful customer onboarding, support business-wide adoption, and deepe proficiency
Engage in internal product discussions, translating customer usage and feedback into actionable insights and feature ideas
You Will Be Measured On:
Onboarding time
Net revenue retention
Customer satisfaction scores
Account expansion
Benefits:
Opportunity to be a part of a fast growing technology company with award winning solutions
Clearly laid out and communicated progression and promotion plan
Competitive salary + medical/dental/vision benefits
401(k)
Tons of drinks and snacks in the office
Our fancy espresso machine that makes everything from lattes to cappuccinos to irish coffees at the click of a button
Qualifications
Bachelor's degree required
2+ years experience in customer service, client services, consultative sales, account management, or related field
Excellent interpersonal skills coupled with effective communication skills
Self-confident, self-directed, forward thinking, detailed-oriented
Experience with salesforce.com CRM system a plus
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Attendant, Skidmore Shop (on call)
Service Associate Job 22 miles from Cohoes
is on-call.
The Skidmore Shop cashier is expected to conduct sales, returns, refunds, exchanges, dept charges, sales of gift cards, and issuing credits. Greeting and assisting customers in finding and suggesting items helping students with book and supply lists. Acting as a role model for student workers during each semester. Recognizing and reporting on limited stock and other stock issues. This position interacts with Shop staff as well as members of the Skidmore Faculty, Skidmore Staff, students, prospective students and their families, Alumni and board members as well as external visitors and must demonstrate a high level of professionalism as a Skidmore Community member.
This role assists all areas of the Skidmore Shop where needed and will become familiar with all aspects of retail. In this position, this person will interact with customers daily as well as campus partners and is expected to demonstrate professionalism as a representative of the College and the Skidmore Shop.
Responsibilities include, but are not limited to:
Operate cash register and assist customers throughout each day
Maintaining organized and cleanly sales floor, assisting with receiving items to be folded, tagged, and displayed
Assisting in merchandising table displays and dressing mannequins in the window displays
Interact and provide customer service to the College community and the general public
Collaborate with Shop staff including student workers as well as external vendors
Assist other staff members with various tasks such as receiving books and processing web orders, calling publishers, entering data into the Point of Sale system for existing and incoming products
Assist with events such as sales, pop-ups, promotions, etc., and other miscellaneous projects with textbooks, inventory, shipping out batch items such as Celebration Boxes or Admissions tee shirts
Aid in managing student workers
Ability to prioritize workload, multitask, possess organizational skills and flexibility with strong communications skills as this is a customer-facing role. This position will primarily be operating on the sales floor involving a face-paced environment at times and prolonged periods of standing or sitting with times of repetitive bending and lifting. Varied hours may include evenings and weekends.
Must be:
Organized
Attention to detail
Provide excellent customer service
Must be punctual
Must have a team-player attitude
Solution-oriented
Ability and willingness to learn
Pay range: $15.00 - $15.49 per hour
Required documents needed to apply:
On-line application
Cover Letter
Resume
List of Three References
EEO STATEMENT
Skidmore College is committed to being an inclusive campus community and, as an Equal Opportunity Employer, does not discriminate in its hiring or employment practices on the basis of race, color, creed, religion, gender, age, national or ethnic origin, physical or mental disability, military or veteran status, marital status, sex, sexual orientation, gender identity or expression, genetic information, predisposition or carrier status, domestic violence victim status, familial status, dating violence, or stalking, or any other category protected by applicable federal, state or local laws.
Employment at Skidmore College is contingent upon an acceptable background check result.
CREATIVE THOUGHT MATTERS.
Service Writer
Service Associate Job 22 miles from Cohoes
Full-time Description
New York Bus Sales, the largest authorized Blue Bird School Bus dealership in New York State currently has an immediate opening for a Service Writer in our Ravena, NY location. Do you have what it takes to be part of the best school bus service team in NY?
New York Bus Sales is a full-service dealership offering sales, service, parts, and graphics. We provide safe, dependable buses for our customers and professional services to meet their needs.
JOB SUMMARY
The primary function of the Service Writer is to encode work orders with labor times and work performed as described by the technician. Proper completion and record keeping of work orders including copying, collating, and filing must be performed daily.
Close Supervision - indicates the employee is assigned duties according to specific procedures. Work is checked frequently, and in addition there may be formal training.
PRIMARY DUTIES and RESPONSIBILITIES
Utilize electronic dealer management system and manufacturer's web-based software for inputting and recordkeeping.
Transcribe and input all notes and descriptions of work performed on work orders.
Input corresponding labor operation times from manufacturer supplied guides.
Make and collate any required copies of paperwork.
File all work orders using existing records keeping standards.
Follow all prescribed safety methods and perform work safely.
Aid in deliveries as need as a Chase Driver.
Perform other duties as assigned.
Requirements
EDUCATION / REQUIRED EXPERIENCE
High School Diploma or equivalent preferred
Minimum of NYS Class D license with clean driving record
NYS CDL, Class B driver license with passenger endorsement. No, N, N1, or N2 restriction a plus.
REQUIRED KNOWLEDGE / QUALIFICATION / SKILLS / ABILITIES
Working knowledge of mechanical systems included on a medium/heavy duty bus.
Working knowledge of electronic dealer management system and web-based management systems
Ability to make good business decisions in accordance with established procedures and policies.
Ability to understand oral and written instructions sufficiently, manager proper paperwork and answer customer inquiries.
Ability to write and type sufficiently as required for all paperwork and record keeping tasks.
Adequate and appropriate communication skills as required by customers, management, staff, and general public.
Be safety conscious and demonstrate the ability to follow prescribed safety practices so as to prevent injuries to self and other employees.
ESSENTIAL PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Manual dexterity as it corresponds to the needs of the job.
Frequently lift and carry up to 25lbs.
Frequently sit, stand and walk distances exceeding 100 yards.
Occasionally bend/stoop, push/pull, twist, climb, balance, crouch, kneel, crawl, and reach to sufficiently inspect service vehicles.
Repetitive Motion is required.
This is not all inclusive. Other duties and responsibilities may be required from time to time. New York Bus Sales LLC. has the right to revise this at any time. This is not a contract for employment.
In support of the Americans with Disabilities Act, this lists only those responsibilities and qualifications deemed essential to the position.
We reserve the right to revise this at any time. This job description is not a contract for employment.
Full-time, Monday thru Friday, Day shift.
BENEFITS INCLUDE:
Medical, Dental and Vision Insurance
Company Paid Life Insurance $50,000
Voluntary Life Insurance
Supplemental AFLAC Benefits
Flexible Spending Account
Health Savings Account with Company Contribution
401(k) Retirement Savings Plan with Company Match
Paid Time Off (PTO)
10 Paid Holidays
JOIN THE NEW YORK BUS SALES TEAM, WHERE IT'S NOT JUST A JOB, IT'S A CAREER!
Salary Description $24.00 - $30.00 per hour
Patron Services Associate
Service Associate Job 47 miles from Cohoes
div name="main"div class="cl HeadSecondary"h2Job Details/h2/divdiv aria-label="Job Details" class="row" name="local_row"div class="col-md-6 local-tax-col local-ee" id="job DetailsLeftColumn" name="local_left"div class="row form RowStandard" id="Job Location-row" div class="form Line"div aria-label="Job Location" name="Job Location"span aria-label="Job Location" class="" name="level"Becket, MA/span/div/div/divdiv class="row form RowStandard" id="Position Type-row" div class="form Line"div aria-label="Position Type" name="Position Type"span aria-label="Position Type" class="" name="level"Part Time/span/div/div/div/divdiv class="col-md-6 local-tax-col local-client" name="local_right"/div/divdiv class="cl HeadSecondary"h2Description/h2/divdiv aria-label="Description" class="row" name="description" style="word-wrap: break-word;"div class="row form RowStandard" id="job Desc-row" div class="form Line"span class="fb Text ignore-global-css" name="job Desc"divspan style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"strong TITLE/strong/span/span/spanspan style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;": Patron Services Associate/span/span/spanbr/
span style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"strong STATUS/strong/span/span/spanspan style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;": Seasonal, Part-time/span/span/span/div
divspan style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Full-Time, On-site: May 20, 2025 - August 28, 2025/span/span/span/div
divspan style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"strong COMPENSATION/strong/span/span/spanspan style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;": $ 18 per hour, approximately 15-30 hours per week/span/span/span/div
divspan style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"strong Benefits (Summer only)/strong/span/span/spanspan style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;": three meals a day, free access to classes, performances, talks, and studio usage./span/span/span/div
divspan style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"strong SCHEDULE/strong/span/span/spanspan style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;": Work days are from Tuesday to Sunday, from 10:45 AM to 8:00 PM, subject to changes according to the schedule. Work on weekends is required and may involve rotation./span/span/spanbr/
span style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"strong REPORTS TO/strong/span/span/spanspan style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;": Box Office Manager/span/span/spanbr/
span style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"strong DEPARTMENT/strong/span/span/spanspan style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;": Patron Services/span/span/spanbr/
span style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"strong WORKS WITH/strong/span/span/spanspan style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;": Theatre Manager, Box Office Manager, Retail Manager, Volunteers /span/span/span/div
div /div
divspan style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"We are hiring multiple /span/span/spanspan style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"strong Patron Services Associates/strong/span/span/spanspan style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;" to help create a welcoming and seamless experience for visitors and Patrons at Jacob's Pillow during the summer season. As a front-facing team member, you will play a vital role in engaging with patrons, assisting with ticketing and seating, and providing information about performances and events to enhance their overall experience./span/span/span/div
div /div
divspan style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"This role is an excellent opportunity for individuals interested in gaining hands-on experience in arts administration, audience engagement, and event operations while being immersed in a dynamic performing arts environment./span/span/span/div
div /div
divspan style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"strong KEY RESPONSIBILITIES/strong/span/span/span/div
ul
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divspan style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Provide excellent service to patrons, ensuring a welcoming and informative experience./span/span/span/div
/li
li
divspan style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Assist visitors with inquiries related to performances and events./span/span/span/div
/li
li
divspan style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Scan tickets and assist patrons to their seats./span/span/span/div
/li
li
divspan style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Distribute programs and help maintain tidy theater spaces./span/span/span/div
/li
li
divspan style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Occasionally transport patrons using a golf cart. /span/span/span/div
/li
li
divspan style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Process ticket sales, exchanges, and refunds efficiently./span/span/span/div
/li
li
divspan style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Working in the will call for ticket pick up. /span/span/span/div
/li
/ul
/span/div/div/divdiv class="cl HeadSecondary"h2Qualifications/h2/divdiv aria-label="Qualifications" class="row" name="qualifications" style="word-wrap: break-word;"div class="row form RowStandard" id="job Qualifications-row" div class="form Line"span class="fb Text ignore-global-css" name="job Qualifications"divspan style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"strong REQUIRED QUALIFICATIONS/strong/span/span/span/div
ul
li
divspan style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Previous experience in retail, customer service, or box office settings./span/span/span/div
/li
li
divspan style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Ability to work in a fast-paced environment and handle multiple tasks simultaneously./span/span/span/div
/li
li
divspan style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"A passion for the arts and commitment to the mission of Jacob's Pillow./span/span/span/div
/li
/ul
div /div
divspan style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"strong PREFERRED QUALIFICATIONS:/strong/span/span/span/div
ul
li
divspan style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Proficiency in using point-of-sale systems and ticketing software is preferred./span/span/span/div
/li
li
divspan style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Drivers License preferred./span/span/span/div
/li
li
divspan style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Bilingual is a plus./span/span/span/div
/li
/ul
div /div
divspan style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"strong SKILLS amp; QUALITIES/strong/span/span/span/div
ul
li
divspan style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Active commitment to continuous learning as well as Inclusion, Diversity, Equity, and Accessibility./span/span/span/div
/li
li
divspan style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Ability to work proactively, kindly, creatively, flexibly, and collaboratively./span/span/span/div
/li
li
divspan style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Excellent interpersonal, communication, critical thinking, and organizational skills./span/span/span/div
/li
/ul
div /div
divspan style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"strong WORKING CONDITIONS/PHYSICAL DEMANDS /strong/span/span/span/div
ul
li
divspan style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Working regularly in wooded areas and uneven terrain with exposure to native wildlife, including, but not limited to, rodents, ticks, and mosquitos./span/span/span/div
/li
li
divspan style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Working regularly outdoors in all weather conditions, including inclement weather./span/span/span/div
/li
li
divspan style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Moving through and between multiple locations throughout the entire campus./span/span/span/div
/li
li
divspan style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Remaining in a stationary position for extended periods of time./span/span/span/div
/li
/ul
div /div
divspan style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"strong Not sure you meet 100% of the qualifications?/strong/span/span/spanspan style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;" Research shows that men apply for jobs when they fulfill an average of 60% of the criteria, but women tend to apply only if they meet 100% of them. Yet, people who are systematically marginalized tend only to apply if they meet every requirement. We encourage you to apply if you believe you could excel in this role. Please use your cover letter to tell us about what you hope to bring to this role. We are dedicated to considering a broad array of candidates, including those with diverse workplace experiences and backgrounds. So, whether you're returning to work after a gap in employment, simply looking to transition, or taking the next step in your career path, we will be glad to have you on our radar./span/span/span/div
div /div
divspan style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"strong APPLICATION PROCESS/strong/span/span/span/div
divspan style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"strong Video and/or audio applications/strong/span/span/spanspan style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;" /span/span/spanspan style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"strongare welcome/strong/span/span/spanspan style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;" (though not required), in addition to written expressions of interest./span/span/span/div
divspan style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"strong Interview Stages:/strong/span/span/spanspan style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;" Candidates can expect to engage in up to two rounds of interviews./span/span/span/div
divspan style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"strong Additional Documents:/strong/span/span/spanspan style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;" We may ask for a writing sample or a sample spreadsheet to better understand your expertise and fit for the role./span/span/span/div
divspan style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"strong Accessibility Accommodations/strong/span/span/spanspan style="font-size:10pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;": Should you require any accommodations to facilitate your application, please don't hesitate to reach out to us at *******************. We are committed to providing support throughout the application journey, whether that's through email, a phone conversation, or a video call./span/span/span/div
p /p/span/div/div/div/div
Associate, Dental & FSA Services
Service Associate Job 12 miles from Cohoes
At MVP Health Care, we're on a mission to create a healthier future for everyone - which requires innovative thinking and continuous improvement. To achieve this, we're looking for an Associate, Dental & FSA Services HRA Flexible Services to join #TeamMVP. If you have a passion for problem-solving, customer service and independent decision making, this is the opportunity for you.
What's in it for you:
Growth opportunities to uplevel your career
A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team
Competitive compensation and comprehensive benefits focused on well-being
An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work for and one of the Best Companies to Work for in New York
Qualifications you'll bring:
A High School diploma or equivalent combination of education and related experience in Medical/Hospital field
The availability to work Full-time, Virtual within New York State
Solid computer skills. Strong knowledge of Facets and Macess preferred.
Extensive understanding of the laws/rules that govern the administration of HDHP, FSA/HRA/HSA helpful.
Strong relationship and communications skills are required; neat, well-
groomed and professional appearance
Two years customer service in health care/health insurance.
Curiosity to foster innovation and pave the way for growth
Humility to play as a team
Commitment to being the difference for our customers in every interaction
Your key responsibilities:
Inbound/Outbound Phones
Processing member reimbursement claims
Processing debit card substantiation
Problem solving member issues
Multi-tasking between phones and resources
Processing FSA/HRA enrollments
Understanding of HRA, FSA, HSA
Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer.
Where you'll be:
Virtual within New York State
Pay Transparency
At MVP, we are committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. Specific employment offers and associated compensation will be made individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role.
Affirmative Action
MVP is an Affirmative Action/ Equal Employment Opportunity (PDF). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, genetic information, veteran status, or any other basis, e.g., Pay Transparency (PDF), and the Know your Rights protected by applicable federal, state or local law. Any person with a disability needing special accommodations to the application process, please contact Human Resources at ********************.
Other details
Job Family Claims/Operations
Pay Type Hourly
Min Hiring Rate $20.00
Max Hiring Rate $25.00