How long does it take to become a Service Advisor?

It takes 6 years of professional experience to become a service advisor. That is the time it takes to learn specific service advisor skills, but does not account for time spent in formal education.

Can you make good money as a service advisor?

Yes, you can make good money as a service advisor. However, factors like location, industry, and experience can determine your exact pay. On average, a service advisor earns $40,000 yearly (about $3,400 monthly or $20 hourly). On the lower end of the salary range, they might only make around $19,000, typically for entry-level positions. However, on the higher end, they can earn about $85,000.

Is being a service advisor a stressful job?

No, being a service advisor is not a stressful job if you enjoy interacting with people and using your expertise to help solve their issues. In general, service advisors specialize in customer service in a car dealership or automotive shop.

What skills do you need to be a service advisor?

The skills you need to be a service advisor are communication, customer service, and product knowledge. In general, service advisors specialize in customer service in a car dealership or automotive shop.

How To Become A Service Advisor: What It Is and Career Path

What is a service advisor and how to become one

Updated January 8, 2025

4 min read

A service advisor works in the automotive industry as a liaison between customers and technicians. They assess the customer's needs, explain repair options, and provide estimates for services. A service advisor also schedules appointments, manages work orders, and ensures customer satisfaction. The role requires communication and organizational skills and an understanding of vehicle maintenance and repairs. A service advisor plays a critical role in maintaining customer trust, ensuring vehicle safety, and promoting business growth.

ScoreService AdvisorUS Average

Salary

3.6

Avg. Salary $46,308

Avg. Salary $59,228

Stability Level

5.9

Growth Rate -4%

Growth Rate 0.3%

Diversity

9.2

Race

American Indian and Alaska Native 0.71%

Asian 6.13%

Black or African American 10.78%

Hispanic or Latino 21.08%

Unknown 5.31%

White 55.99%

Gender

female 30.64%

male 69.36%

Age - 39

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 39

Stress Level

5.9

Stress level is manageable

7.1 - high

Complexity Level

6.6

Complexity Level is challenging

7 - challenging

Work Life Balance

6.5

Work Life balance is good

6.4 - fair

What are the pros and cons of being a Service Advisor?

Pros

Potential for high earnings through commission and bonuses
Opportunities for career advancement within the dealership
Access to company benefits such as healthcare and retirement plans
Opportunity to work in a fast-paced environment with diverse tasks
Possibility for flexible scheduling or part-time hours

Cons

Commission-based pay structure can lead to inconsistent income
High-pressure sales tactics may be required to meet quotas
Long hours, including weekends and holidays
Limited opportunities for creativity or independent work
High turnover rate in the industry can lead to instability in employment

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Key steps to become a service advisor

Explore service advisor education requirements

Most common service advisor degrees

Bachelor's

33.4 %

High School Diploma

26.8 %

Associate

25.3 %

Start to develop specific service advisor skills

Skills	Percentages
Customer Service	7.82%
Product Knowledge	7.75%
Basic Math	7.31%
Commercial Vehicles	4.99%
Work Ethic	4.52%

Complete relevant service advisor training and internships

Accountants spend an average of 6-12 months on post-employment, on-the-job training. New service advisors learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a service advisor based on U.S. Bureau of Labor Statistics data and data from real service advisor resumes.

Research service advisor duties and responsibilities

Manage refurbishment of used vehicles and writing orders.
Manage the refurbishment of used vehicles, writing repair orders.
Used SQL queries to report, analyze, and manage the ongoing Y2K research progress.
Start as a certify Mazda technician performing routine maintenance services and repairs.

Prepare your service advisor resume

When your background is strong enough, you can start writing your service advisor resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a service advisor resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose From 10+ Customizable Service Advisor Resume templates

Build a professional Service Advisor resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Service Advisor resume.

Apply for service advisor jobs

Now it's time to start searching for a service advisor job. Consider the tips below for a successful job search:

Browse job boards for relevant postings
Consult your professional network
Reach out to companies you're interested in working for directly
Watch out for job scams

How do service advisors rate their job?

4/5

Based On 1 Ratings

5 Stars

4 Stars

3 Stars

2 Stars

1 Star

Service Advisor reviews

4.0

A zippia user wrote a review on Sep 2019

Pros

Helping people understand that they are not alone and to be able to help rebuild them inside and out.. It starts with understanding and compassion to let the victim/ survivor to know they have someone to reach out to.

Cons

Sometime me having to remember my trauma

A zippia user wrote a review on Aug 2019