Service Advisor Jobs in Georgia

Senior Lead - Client Operations & Services Hybrid work model Infosys McCamish Systems is a growing and thriving fully owned subsidiary of Infosys BPM Ltd in Atlanta. We are looking to hire a talented Retirement Services Domain Expert to manage and support a number of client engagements In this role, you will be accountable to plan, organize, review and develop the capabilities of the Infosys McCamish RS TPA unit with the objectives to ensuring sustainable and scalable business relationship with clients; meeting financial, customer, quality, process improvement and people objectives within the guidelines, policies and norms of Infosys McCamish. This would include Business Planning & Review, Solution Design, Business Development, Transition Coordination: Resource planning (incl. Infra), process definition & documentation, SOW / Metric Determination, Process Training & Certification, Resource planning, Manpower Training, governance Planning, Performance Planning, SLA Compliance, Customer Interaction, Financial Review, Governance compliance, Knowledge Management, Automation and Transformation. Job Responsibilities: • Clients: Through successful service delivery and SLA management, ensure client satisfaction and retention. Partner with various support departments to facilitate client growth and expansion. Able to develop business cases and lead credible discussions with clients to articulate the company values and strategy. Ensure high degree of customer delight evidenced in client references and Infosys CVS scores • Business: Ensure the financials of the unit are monitored, displayed and inculcate a P&L mindset within the organization and continuously meet or exceed the expectations on key metrics such as revenue and margin. Oversee organizational adherence with processes, policies, and best practices. Challenge the status quo and identify opportunities to improve quality, efficiency, and results. Manage thru leveraging expertise, knowledge, tools, and balanced scorecards. • Employees: Lead by example to foster a positive work environment in which employees professionally develop, grow, and contribute. Responsible for the ongoing professional development / evaluation of direct reports, accountability, and succession planning. Drive team members effectively towards the shared objectives of customer service and orientation. • Leadership: Able to inspire and rally a team to quickly resolve challenges. Build leadership bench strength through individual self-accountability, training, and coaching. Develop a culture of continuous improvement. Identify opportunities for improvement, determines the root-cause of problem areas, analyze data, and solutions. • TPA Strategy: Design and drive the strategy for the TPA team in line with the business objectives and achieve and exceed unit goals. Contribute to the overall McCamish strategy formulation and execution by ensuring an integrated approach. • Cross Functional: Support other departments in the organization by providing insight, data analysis, and operational expertise. Qualifications: Basic: • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education • At least 12 years of relevant work experience in the job description Preferred: • Proven leader in the Services sector with relevant experience in the retirement services domain. Managing global operations at multiple locations in a complex setup. • Experience handling profit and loss responsibility for a business unit. • Experience in supporting the sales process including face to face in critical pursuit effort • Ability to identify and implement automation and process transformation. • Will help to have worked with admin platforms to direct platform efficiencies, straight through processes, AI, etc. • Communication Skills and ability to coordinate with various internal and external divisions for work. • Analytical and Leadership skills Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise). The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Work Model: This role is based out of Atlanta, GA and is on a hybrid work schedule with a minimum of three days required in office. About Us Infosys McCamish Systems,(****************************************** located in Atlanta, Georgia, is the Life Insurance and Retirement Services subsidiary of Infosys BPO Limited. (**************************** Infosys McCamish was started in 1985 as a virtual insurance company and went to market as a commercial services provider in 1995.It has an outstanding business perspective and an exemplary track record that no other outsourcer of business solutions can claim - generating US$16 billion of recurring premium in less than five years as a virtual insurance company. Infosys McCamish has expert technology and outsourcing credentials, along with a proven business model for re-engineering systems and performing back-office services at a reduced cost, while reinforcing accuracy, speed and security. Seven of the top ten US insurers are among Infosys McCamish's many BPM clients. Infosys McCamish has its operations spread across Atlanta GA and Des Moines IA in USA. EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

Answering phones and greeting customers as they come in for purchases. Sales knowledge in automotive parts and service necessary. Service adviser or managment experience a plus. Must have general knowledge of basic mechanical components of automobile. 5 years minimum of sales experience. Email Resume to **************

Client Service Administrator J. L. Perkins Wealth Management is a forward-thinking financial advisory firm committed to providing personalized financial planning services. We are driven by a commitment to client success, innovative strategies, and exceptional service. As we continue to grow, we are looking for a versatile and dynamic person to join our growing firm. We are not replacing anyone, so we are looking for someone who wants to grow with us. We are looking for A players, so B and C players won't be a good fit. Job Description: Client Service Administrator We are seeking a motivated and adaptable individual to support both our client care team and marketing team. The ideal candidate will be comfortable wearing multiple hats and will thrive in a fast-paced environment. As a new team member, you will play a crucial role in streamlining our internal processes while supporting our marketing efforts. Key Responsibilities: • Assist with day-to-day administrative tasks to ensure smooth business operations. • Maintain and update CRM software with client information and interactions. Experience in Wealth box is preferred but not required. • Utilize artificial intelligence (AI) to better improve our internal processes and our client experience. • Coordinate with various departments to ensure timely and accurate data reporting and analysis. • Provide excellent client service through phone and email communication. • Collaborate with the marketing team to develop and execute strategies that drive client engagement and business growth. • Assist in the creation of marketing materials, including newsletters, social media posts, and email campaigns. • Monitor and analyze marketing campaign performance, providing insights and recommendations for improvement. • Help plan and coordinate events, webinars, and other marketing initiatives. Qualifications: • Strong organizational and multitasking skills, with a keen attention to detail. • Excellent written and verbal communication skills. • Ability to work independently and as part of a team. • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM software. • Experience in marketing, social media, and content creation is a plus. • Previous experience in a financial services firm is beneficial but not required. Salary: $40,000-$48,000 Benefits: Money for Nothing Three weeks of paid time off each year for the first 2 years, four weeks of PTO in years 3-5, and FIVE weeks of PTO after 5 years of service. Of course, we are off a lot of other holidays as well! Retirement- It's What We Do! We offer Traditional and Roth 401(k)s with our company matching up to 5%. Employees under 50 years of age can contribute $23,500 per year in addition to the 5% company contribution. Employees 50-59 years of age can contribute $31,000 each year in addition to the company contribution. If you are 60-63, you can contribute $34,750 in addition to the company match. We can also show you how to fund a Traditional IRA or Roth IRA at $7,000 per year if under 50 and $8,000 if 50+. We know a lot about money, and it's what we do for our clients! Let's Stay Healthy AETNA group health insurance plan with a great provider network. This is the same health insurance that Lee has for himself and his family. Our company offers 4 different plans to choose from, including an HSA. We will pay for a part of your health insurance and provide a life insurance policy for FREE. You can purchase additional group life insurance as well. You have access to group dental and vision insurance too! Paid time off to go to the doctor, dentist, etc. Thirsty? Free coffee, sodas, water, and hot chocolate - all on-site! How Do I Get There? Our office is located at the corner of Forest Hill and Northside Drive in Macon, GA. Our address is 200 Northside Crossing and we are the second building on the left if you come in the Forest Hill entrance. Let's have fun! Quarterly team lunches and team-building events off-site. Annual Team Christmas Party. Paid-for Annual Trips Company hits our goals, let's all travel together! All team members plus one guest can come for free! Hours: Monday-Thursday: 8:00 am -5:00 pm Friday: 8:00 am - 3:00 pm Some seminar attendance Presented by Advisor Employee Services Thank you for your interest in the Client Service Administrator role. Advisor Employee Services, a consulting firm located in Lenexa, Kansas, represents the top 1% of financial advisors in all 50 states in their hiring needs. Please take a moment to explore our website and the services provided ************************** We are not a staffing firm, but together have built a reputable and continuously expanding business model which allows us to pinpoint the exact personnel needs of these established financial advisors. If you feel that you have the skills it takes for the position responsibilities listed, please apply today!

Our client is seeking a Customer Service Professional to join their team! This role is located in Alpharetta, GA. Support all functions handled in the Business Finance Operations Team (BFO), including RYLs and Retail RYLs and Profile Creation/Updates Complete various transactions utilizing systems including EWI/ECPD, Work Flow Manager (WFM), ACSS, and OneSource Research issues to analyze business situations and provide recommendations incorporating both customer and compliance point of view Navigate in Work Flow Manager (WFM) in relation to all functions of the Business Finance Operations (BFO) Troubleshoot and cross-reference WFM requests based on information provided to ensure resolution Adapt to performance measurements for functions being handled in Business Finance Operations (BFO) Place outbound calls to internal and external customers as required to obtain immediate resolution and/or completion of tasks, providing additional guidance and education on processes as needed Review, research and take action on customer inquiries related to their employer discount program; resolving automation errors, escalation support and auditing functions Interface with BGCO, Sales Team, Information Systems, Marketing, Legal and other Business Partners to ensure compliance with process/procedures Review, research and take action in response to customer inquiries related to employer discount program; which includes resolving automation errors, escalation support, and auditing functions Desired Skills/Experience: Bachelor's degree or 3+ years of customer service experience required Multiple systems knowledge (ECPD, ACSS, WFM) Excellent analytical & problem solving skills Strong interpersonal skills Excellent organizational and time management skills Professional verbal and written communication skills Strong commitment of Quality Assurance Ability to handle multiple tasks Proficient in Microsoft Office products (Excel, Word, and PowerPoint) Knowledge/Experience in a high volume, production environment Excellent customer focus skills Benefits: Medical, Dental, & Vision Insurance Plans 401K offered $16.00 - $24.00 (est. hourly rate)

Service Specialists are primarily responsible for various service and support functions around the clock across multiple client accounts. This role typically involves implementation, maintenance, and enhancement of control systems. A secondary responsibility is to support project teams designing and implementing customer building automation projects. Responsibilities: Service and Support Perform regular inspections, maintenance, and software updates of control systems Identify and address system malfunctions or inefficiencies promptly Implement system upgrades and enhancements to improve efficiency and performance Continuously monitor service and support channels, including phone lines, email, chat, and ticketing systems Track service metrics, performance indicators, and key performance indicators (KPIs) to identify issues and trends Respond to incidents, outages, and service disruptions promptly Manage shift schedules and workload distribution to meet service demands and effectively ensure 24/7 coverage Act as a point of contact for escalated issues and complex customer inquiries Collaborate with technical teams to resolve critical incidents quickly and efficiently Develop incident response protocols and ensure they are followed Instrumentation & Electrical Design Create instrument lists by examining P&ID drawings Compile submittal and procurement documentation for controls and instrument hardware Provide technical support for panel fabrication technicians Inspect completed control enclosures System Design and Configuration Participate in customer design review meetings Assemble development system using project hardware and computers Configure user interface and HMI screens Configure DDC, PLC and/or DCS control algorithms-Draft system documentation from templates Assist is customer demonstrations and acceptance testing Configure networks to interface with equipment. Onsite System Startup Works in a supervised role and/or with a team at a customer site Install project software and configuration onto site systems Participate in point-to-point loop checks Perform instrumentation and software calibration and tuning Participate in functional tests of all systems Troubleshoot installation discrepancies Program field modifications as required Assist with developing commissioning test plans and documentation updates/redlines Assist with developing training documentation/presentation on operations and maintenance of system Working Conditions The role requires travel to different facilities for installation, maintenance, or troubleshooting. May include working in shifts, including nights, weekends, and holidays to ensure 24/7 coverage. Qualifications: Proven track record as a Service Specialist and experience in service and support operations Associate's degree in approved mechanical or electrical program, or proper background as determined by interview Technical Experience (One or more of the following technologies) Controls Experience: Tridium: Niagara N4 Distech: Experience with BACnet and LON Distech controllers, Eclypse Controllers Johnson Controls: Facility Explorer or Metasys controllers Siemens: Experienced with Apogee (PXC), Talon Controllers, DXR controllers, Desigo CC or Insight Rockwell: FactoryTalk Suite, RS Logix/Studio 5000, familiarity with PlantPAx DCS Other useful technologies include: Scripting languages (VBA, Python, etc.) Knowledge of Kepware OPC server, ThinManager, VMware is preferred. HVAC Experience Preferred: Basic understanding of HVAC systems in large building automation systems. Understanding of sequence of operations and P&IDs for HVAC and plant utilities. Experience with functional testing, including the ability to create, maintain, and execute test plans. Experience with specifying instrumentation and control valves for HVAC systems

Pay from $25 to $28 per hour with significant growth and earning potential! Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, you'll dig into order details to deliver an exceptional experience our customers love. Our company continues to grow, creating new career opportunities and job stability you can count on. Hours: Various on-site shifts available. Position Responsibilities Process customer orders and inquiries in a collaborative call center using world-class technology. Communicate with customers over phone, email and chat. Help customers navigate Uline's website and online ordering. Become a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently. Minimum Requirements High school diploma or equivalent. Bachelor's degree preferred. Prior customer service experience is a plus, but we'll train you to provide legendary service for our customers! Bilingual (English / Spanish) - fluent in both verbal and written forms. Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks Best-in-class, clean, modern facilities. First-class fitness center. Beautifully maintained walking trails. About Uline Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations. Uline is a drug-free workplace. EEO/AA Employer/Vet/Disabled #LI-JW2 #LI-GA001 (#IN-GACS) Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore **************************************************** to learn more!

Non-Exempt Oldcastle Infrastructure™, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're more than just a manufacturer of precast concrete, polymer concrete, or plastic products. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, and more. With our network of more than 80 manufacturing facilities and more than 4,000 employees, we're leading the industry with innovation and a safety-first mindset. Job Summary This person will be responsible for promptly addressing customer inquiries, providing feedback to business units, data entry, and answering questions/concerns in a timely and professional manner. This is an entry level position (1+ years' minimum experience) that will be responsible for managing customer relationships in a specified market base as outlined in Oldcastle's SOPs. Job Location This position will be located at our Corporate office in the Perimeter area of Atlanta, GA. Job Responsibilities Process and support customers' inquiries related to their dedicated market Answer calls and handle email inquiries; providing courteous, timely, and effective customer service Inform customers of the status of their orders, advising them of any changes Comply with company attendance standards Coordinate effectively with transportation, planning, engineering, and sales. Follow up on inquiries for customer issue resolution and product design; process escalations when needed Coordinate with different departments to resolve customer's requests in an effective manner Job Requirements 1+ years Customer Service in an office environment Experience working in manufacturing or logistics is preferred Excellent interpersonal and oral/written communication Comfortable user of Microsoft Excel Detail oriented, with the ability to multi-task Demonstrated ability to work calmly in a fast-paced team environment Willing to be adaptable & flexible in our ever-changing work environment Ability to work hybrid: part-time remote and part-time in office What CRH Offers You Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs A diverse and inclusive culture that values opportunity for growth, development, and internal promotion About CRH CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization. If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! Oldcastle Enclosure Solutions (OES), a CRH Company, is an Affirmative Action and Equal Opportunity Employer. EOE/Vet/Disability

Customer Success Specialist Contacting business clients proactively to build relationships and walk them through the process of using the company's products or services Maximizing value for customers by ensuring they have the tools and resources they need Developing and improving customer onboarding processes and customer service policies Creating resources for customers that help them fully understand and utilize the products and services Monitoring contract renewal dates and persuading clients to renew those contracts Upselling and cross-selling by recommending additional products or services Gathering data on improving products and services to share with upper management Providing high-level technical and product support

We are actively hiring for a Retail Customer Service Representative position and looking for candidates who can join our team soon! As a Retail Customer Service Representative, you will be the first point of contact between our clients and their target market. In this role, you'll help strengthen customer relationships through outstanding service and face-to-face customer service and sales interactions. Responsibilities: Represent our established clients and their brands with professionalism and top-tier customer service. Engage with existing and potential customers to understand their needs and recommend the best products/services. Maintain in-depth knowledge of company products, promotions, and competitors to assist customers in making informed decisions. Verify customer eligibility for ongoing promotions and services offered by our retail partners. Ensure accuracy in customer information and order processing. Thrive in a fast-paced environment while maintaining a positive and proactive attitude. Requirements: Must be at least 18 years old with a high school diploma or GED (College degree preferred). Current college students pursuing a degree are also welcome to apply if able to work full-time hours. Must be available to work on-site in Atlanta. Basic technical proficiency. Excellent written and verbal communication skills. Highly motivated team player with a strong work ethic. Submit your application today and take the next step in your career with us!

Business Service Officers (BSO) are responsible for shaping the future of service by modernizing our client experience through an elevated standard of care. The Business Service Officer (BSO) will report directly to the Complex Business Service Officer (CBSO) and is responsible for the supervision, management of Support Professionals and execution of all business and service functions within the assigned branches. Additional job responsibilities include facilitating communication and training for Service Professionals, partner with Complex Sales and Risk teams to ensure execution in all aspects of the business and further support the CBSO with delivering on service initiatives. DUTIES and RESPONSIBILITIES People Management and Communication Lead the Branch in executing the organization's strategic priorities by influencing and coaching behavioral change with a focus on consistency, quality, and compliance with Firm policies and procedures Lead, mentor, and supervise a team of Support and Service Professionals Promote cross-training, learning, development and recognition of Service and Support Professionals within the Complex Facilitate the interviewing, selection and onboarding of new hires, including newly recruited Financial Advisors and their Support Professionals Partner with CBSO and Human Resources regarding all aspects of people management, including annual performance reviews, performance management and conflict resolution Maintain strong relationships with key partners within the Branch, Complex, Region and Home Office including participation in team meetings, regional and national calls Consistently conduct Support Professional one-on-one meetings for coaching opportunities, career goal setting, job related activities, firm opportunities and team building; this includes meeting with Advisor teams to address service needs Manage and oversee Support Professionals coverage for Financial Advisors in the Branch Identify Support Professional recognition opportunities within the complex through sharing of best practices, success stories and achievements Promote a branch culture that's consistent with the Firm's core values, including championing diversity and inclusion Operational Oversight Manages travel and entertainment expenses for Advisors as well as other firm programs to manage budget tracking and forecasting with adherence to Firm policies Facilitate and manage resolution of client inquiries/requests Participate in national calls to lean about new platform changes, policy and procedure updates, share best practices and learn about other timely updates Identify and implement process improvements to ensure teams are maximizing productivity and driving efficiencies Additional operational oversight may be required Administer other duties as delegates by the Complex Business Service Officer EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS Education and/or Experience Bachelor's degree required or equivalent education Previous industry experience Active Series 7, 8 (or 9 and 10), and 66 (or 63 and 65) Other licenses as required for the role or by management Knowledge/Skills Effective written and verbal communication skills Strong attention to detail Ability to prioritize and resolve complex needs and escalate as necessary Ability to identify issues and trends in order to anticipate change and provide comprehensive solutions and remedies Evidence of strong leadership and talent development capabilities Previous supervisory experience preferred Exceptional organizational and time management skills Exceptional conflict resolution skills Ability to manage relationships, motivate and lead groups of people at various levels throughout the Complex Knowledge of Firm's Risk & Compliance policies Ability to think strategically Reports to Complex Business Service Officer Direct reports Support Professionals WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 85 years. At our foundation are five core values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - that guide our more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find trusted colleagues, committed mentors and a culture that values diverse perspectives, individual intellect and cross-collaboration. We Firm is differentiated by the caliber of our diverse team. While our company culture and commitment to inclusion define our legacy and shape our future, helping to strengthen our business and bring value to clients around the world. Learn more about how we put this commitment to action: morganstanley.com/diversity. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. We're committed to bringing passion and customer focus to the business. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

About Us Caldwell Tree Care specializes in comprehensive tree care services, including pruning, removal, fertilization, and pest management. We are committed to providing exceptional service to our clients while promoting healthy and beautiful landscapes. Our team of certified arborists and experienced technicians are dedicated to safety, quality, and customer satisfaction. Job Summary The Customer Service and Marketing Specialist plays a key role in enhancing customer satisfaction while supporting marketing initiatives. This individual will manage customer inquiries, resolve issues, and ensure a positive customer experience. Additionally, they will assist in executing marketing campaigns, managing social media, tracking data, and analyzing trends to strengthen brand awareness and drive sales. The role also involves maintaining and optimizing the CRM system to improve customer relationship management and marketing effectiveness. Key Responsibilities Customer Service Provide exceptional customer support via phone, email, chat, and social media. Handle and resolve customer inquiries, complaints, and service requests promptly and professionally. Maintain detailed records of customer interactions and transactions. Collaborate with internal teams to resolve complex customer issues and improve service quality. Assist customers with product selection, order processing, and troubleshooting. Monitor customer satisfaction and provide suggestions for improving the customer experience. Serve as the primary contact for client inquiries, ensuring a professional and friendly approach. Marketing & CRM Management Maintain and optimize the CRM system to ensure accurate and up-to-date customer data. Track customer interactions and marketing campaign performance within the CRM system. Analyze CRM data to identify customer trends, preferences, and opportunities for targeted marketing. Assist in executing digital, social media, and email marketing campaigns. Monitor market trends, customer needs, and competitor activity to refine marketing strategies. Support the planning and execution of events, promotions, and product launches. Generate reports on customer behavior, campaign effectiveness, and key performance metrics. Scheduling & Coordination Schedule and coordinate tree care services to ensure timely and efficient job completion. Communicate with field teams to relay job details and special instructions. Monitor the progress of scheduled services and provide updates to clients. Administrative Support Assist in preparing quotes, invoices, and other client-related documents. Maintain accurate and organized records of customer interactions and transactions. Provide general administrative support to the office team as needed. Problem Resolution Address customer concerns and complaints promptly, escalating issues when necessary. Work closely with the management team to improve customer satisfaction and resolve service-related challenges. Qualifications High school diploma or equivalent (additional education or certifications in customer service or administration is a plus). 2+ years of experience in customer service, administrative support, or a similar role, preferably in the service industry. Strong verbal and written communication skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ability to learn new software. Excellent organizational skills and attention to detail. Ability to multitask and thrive in a fast-paced environment. Problem-solving abilities with a customer-first mindset. Experience with CRM software (preferred). Knowledge of or interest in arboriculture or landscaping is a plus but not required.

*Date Posted*: 03/13/2025 *Hiring Organization:* Rose International * 479625 *Job Title: *Customer Service Representative - Bilingual Spanish *Work Model: *Hybrid *Shift:* Training Hours: 8:00 AM-4:30 PM MT Nesting Hours: 10:00 AM-6:30 PM EST The Member Service Contact Center (MSCC) operates Monday-Friday 7:00AM-9:00 PM and Saturday and Sunday 8:00AM-7:00PM. *Employment Type: *Temporary *Estimated Duration (In months): *7 *Min Hourly Rate($): *18.00 *Max Hourly Rate($)*: 18.00 *Must Have Skills/Attributes: *Billing, Call Center, Customer Service, Health Insurance, Spanish - Bilingual *Job Description* *Required Education:* • High School Diploma or General Education Development (GED) *Required Qualifications:* • Must be local to the Duluth, GA area • Must be able to pick up equipment from Duluth, GA on 04/30 • Must be Bilingual (Spanish speaking) • Candidate must have call center specific experience, not retail • Minimum two (2) years of customer service experience or member-interacting experience required • Must pass knowledge checks while in training • Strong knowledge of systems used within the MSCC *Preferred Experience:* • Health insurance and Call center experience preferred with Strong Bilingual (Spanish) experience *Schedule Requirements:* • Must be flexible to work weekends and late shift • Must be flexible to work within the hours of operations which are: Monday - Friday 7:00AM - 9:00 PM EST • No time off during first 90 days (training) • Time off after and during holidays is discouraged. *Assessments Required:* • Must pass CSR 1 Assessment *Soft Skills Required:* • Excellent written and verbal communication skills • Demonstrated analytical and problem-solving skills • Ability to read and respond briefly, clearly and effectively • Ability to think critically and problem solve • Manage own work with minimal direction *Major Responsibilities/Essential Functions:* • Available to handle member inquiries regarding: Member Core: Facility Inquiry, Web Support, Promote Client, Order ID Card, Complaint, ID Card Inquiry, Service Review. • Member Advance: Eligibility Inquiry, Benefit Inquiry, General, Complaint, Correspondence Inquiry, Add/Remove Dependent, Service Review, New Member Exp, Internal Regional Request, IVR Defaults. • Medicare (For up to two (2) regions). • Premium Billing Enterprise: Billing Inquiry, Make Payment, Complaint, EFT Inquiry, General, Reinstatement Request, Service Review. • Billing, 1095 Tax Form, SLP\* (escalations to Tier 3). • Represents Health Plan by answering and documenting all incoming contacts to determine their nature and to respond to complex calls related to specialized product lines or queues. • Responds professionally to inquiries from internal/external customers. • Promotes, ensures and provides customer service to internal/external customers by demonstrating skills which are consistent with the organization''s philosophy of providing extraordinary customer relations and quality service. • Initiates contact with the appropriate Health Plan, medical group and facility personnel to obtain information relevant to the concern or inquiry as needed. Evaluates data to determine and implement the appropriate course of action to resolve the complaint and/or coordinate service recovery. • Develop a full awareness of the way performance and actions affect members and Member Service. Contact Centers''s (MSCC) performance guarantees (call handling, first call resolution, complaint resolution compliance, member retention, and return contact as warranted). • Consistently supports compliance and the Principles of Responsibility (Client Code of Conduct) by maintains the privacy and confidentiality of information and protects the assets of the organization. • Performs other relevant duties as required. Documents conversations with members according to procedure. • Follows established procedures to meet customer/member needs. • Required to effectively interact with diverse work units and relevant organizational departments. • Has substantial understanding of the assigned skills and applies knowledge and skills to complete a wide range of tasks. • Ability to understand relevant policies, processes and customers. • Assist the department in meeting customer needs and reaching department expectations. • Completes required training and understand how to use tools available to recall necessary information. Additional Schedule Details: • Training: 8:00 AM - 4:30 PM EST • Nesting: 11:30 AM - 8:00 PM EST \* The Member Service Contact Center (MSCC) operates Monday - Friday 7:00AM - 9:00 PM and Saturday and Sunday 8:00AM to 7:00PM. \*\* Candidates must be available to work until 9:30PM and weekends. *\*\*Only those lawfully authorized to work in the designated country associated with the position will be considered.\*\** *\*\*Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.\*\** *Benefits:* *For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.* *California Pay Equity:* *For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.* *Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.* *If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.* *Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).* #UNI Job Types: Full-time, Temporary Pay: $18.00 per hour Benefits: * 401(k) matching * Dental insurance * Health insurance * Vision insurance Shift: * Day shift Application Question(s): * Do you have Call center/Customer service background? * Do you have Healthcare background? * Are you living within 30 miles of Duluth GA? * Are you authorized to work on Rose International's W2 without sponsorship? Education: * High school or equivalent (Required) Experience: * call center: 2 years (Required) * customer service: 2 years (Required) Language: * Spanish (Required) * Bilingual (Required) Ability to Commute: * Duluth, GA 30096 (Required) Work Location: In person

The Customer Service Representative is a key role for Guardian Access Solutions as they are the first point of contact all customers. This role is responsible for delivering exceptional customer support by handling inbound calls, assisting with service ticket entry, and providing support for Accounts Payable and Accounts Receivable tasks. The ideal candidate will have strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. ESSENTIAL JOB FUNCTIONS: Answer and manage inbound phone calls from customers in a prompt, courteous and professional manners; making all phone calls the primary priority Document required service needs information in a clear and concise manner on the service ticket Engage in active listening with every customer, asking relevant questions to accurately identify their needs, concerns, or issues. Diagnose and resolve basic service inquiries while assisting with work order modifications as needed. Maintain complete and accurate information from the customer and document into the service ticket for the Service Department Manager Address customer complaints with professionalism, assess the need for de-escalation, and resolve issues effectively to ensure customer satisfaction Responsible for assisting with Accounts Payable; processing invoices, verifying accuracy, purchase orders, ensuring timely payments to vendors, and maintaining proper documentation and compliance Responsible for assisting with Accounts Receivable; generating and issuing invoices, tracking outstanding balances, following up on payments, and managing collections efficiently Consistently provide professional, empathetic, and positive customer interactions to ensure exceptional service. Foster effective teamwork and collaboration, while serving as a liaison between internal technicians and customers Adherence to safety guidelines and policies Exhibits regular and punctual attendance at work and provides appropriate flexibility Other job-related duties as assigned QUALIFICATIONS: 2 - 3 years customer service experience, including inbound and outbound call experience, is required Prior experience in accounting, with a focus on Accounts Receivable and/or Accounts Payable, is required Experience working with general office equipment and a multi-line phone system is required Experience with Microsoft Office Suite and Sage is preferred Previous experience working as a service advisor or in a call center with high call volume is preferred As a condition of employment, employer will conduct a background check and drug screen prior to hire Valid Driver's License with a clean driving record Ability to understand, speak and write English EDUCATION AND CERTIFICATIONS: High School diploma, GED or equivalent BENEFITS: Full Time employees eligible to participate in benefit programs including medical, dental, vision, and voluntary life insurance options. Basic Life/AD&D, Short Term Disability, and Long Term Disability available at no cost to Full Time employees after the benefit waiting period. ADDITIONAL INFORMATION: Compensation Range: hourly, based on experience Position is fully onsite in our Marietta office, with fulltime hours from 7:30am-4:30pm PTO and Holiday pay provided + weekly payroll every Friday PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk, hear, and interpret directions. The employee frequently is required to use hands or fingers with appropriate dexterity. The employee is required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. WORK ENVIRONMENT: Work is performed in a fast-paced office, attached to a warehouse setting with frequent interruptions. Occasional need to travel to other locations as necessary. OTHER: This in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. GUARDIAN ACCESS SOLUTIONS WILL NOT SPONSOR APPLICANTS FOR WORK VISAS FOR THIS ROLE. This job description is not intended to be a comprehensive list of duties or standards of the position. Additional tasks may be assigned and the scope of the job may change as necessitated by business demands. Applicants are advised that false statements or omission of information on any application materials may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed. Guardian Access Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Exciting Associate Account Services Coordinator opportunity with an established firm! must be be able to work onsite as needed in the Alpharetta, GA office Job Title: Associate Account Services Coordinator Job Description: • This position is responsible for providing clerical support to Sales Team as well as our external customers including brokers, consultants, union trusts, health partnerships and clients. • Reviews and responds to member inquiries to determine coverage • Answers basic questions from members or determines route of assistance • Routes proposals to Account Executives; enters data into various databases and logs including ONYX Develops presentations proposals, benefit highlights, contact sheet creation, report generation • Answer questions from brokers, groups, employees. • Light Telephone support. • Open enrollment determination reviews Skills/Experience: • High school diploma or GED Secretarial experience Insurance/dental experience preferred • Detail oriented with problem-solving abilities • Excellent phone skills and customer service skills knowledge and Application of English grammar including composition, editing and proofreading • Ability to type 50 wpm Strong organization, time management and multi-tasking Required Skills: • Has worked in a role that requires high attention to detail • Will determine if a member has coverage or not - a very cut and dry project • Great proofreading skills • Ability to interpret and respond to customer emails • Great organization and communication skills • Strong Microsoft Word, Excel, and PowerPoint skills • Salesforce experience preferred • Medical or Dental Benefits experience preferred.

Hiring up to $14 per hour for talented Service Champions! You enjoy serving others with a “Here to Serve” attitude. You enjoy being around people and providing friendly, accurate service to customers, fellow team members and leaders. Key responsibilities include working the restaurant drive-thru, taking and ringing up customer orders, and handling multiple payment methods. You'll also prepare and store food ingredients and beverage orders, check to make sure they're correct, package products, and maintain a clean, safe work and dining environment. Key Behaviors - Being friendly and helpful to customers and co-workers - Meeting customer needs and taking steps to solve food or service issues - Working well with other team members and accepting coaching from the leadership team - Having a clean and tidy appearance and good work habits - Communicating with customers, fellow team members, and leaders in a positive manner

Job Details Stonecrest Honda - Stonecrest, GA DayDescription $80k-$140k+ Yearly Earning Potential for Top Performers Yearly Accrued PTO Flexible Schedule Internal Advancement Opportunities Cash spiffs - based on performance Stonecrest Honda, a Hudson Automotive Company, is actively seeking Service Advisors to join our award-winning, high-volume service team. Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 50 dealerships and more than 4,000 employees throughout 8 States concentrated in the Southeast. Why choose Stonecrest Honda and Hudson Automotive Group? Competitive Compensation ($80k-$140k+ Yearly Potential for Top Performers) Additional Manufacture Incentives/Bonuses Company Provided Training and Career Development Internal Advancement Opportunities Cash spiffs - based on performance Flexible Work Schedule (5-day Work Week, Alternating Saturdays) Previous Customer Service Experience Required Previous Service/Sales Experience Preferred Other Benefits we offer: Medical, Dental, Vision Insurance Life Insurance 401k with match Paid Vacation/Holidays Accrued PTO Employee development through training and advancement opportunities Employee discounts on products & services Balanced work schedule Qualifications: Proven experience delivering a strong customer experience. Ability to successfully guide customers throughout the service process. Customer Relationship Management (CRM) Software Experience. Excellent communication skills. Strong amount of emotional intelligence. Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

ALL LEVELS WELCOME TO APPLY (ENTRY THROUGH SENIOR LEVEL) This position is responsible for providing client service to our partners, intermediaries and plan sponsors. The Retirement Services Consultant will develop and maintain a detailed understanding of retirement plans and Ascensus products and services with the goal of helping our clients manage their retirement plans appropriately. The Retirement Service Consultant works with the Relationship Manager to deliver client satisfaction by providing retirement plan and operational expertise, proactively identifying, owning and resolving client issues and engaging clients with value added consulting. **We are hiring entry level through senior level associates so all experience levels are encouraged to apply.** **Essential Duties and Responsibilities:** -Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients. -The I-Client philosophy and the Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day to day basis showing your support of our organizational culture. -Maintain and continue to grow detailed knowledge and understanding of retirement plan rules and Ascensus business and product offerings -Consistently provide a high level of consultative proactive client service in a professional manner. -Develop effective working relationships with team and internal departments in order to provide effective service for our clients. Successfully identify record and monitor assigned items; includes determining required action for resolution of client issues. -Ensure inquires and issues are resolved and service levels are met. -Provide thorough, high quality research, problem solving and issue resolution -Provide clients and advisors clear and concise communication regarding services, execution and resolution throughout the service cycle. -Participates in creating a strategy with Relationship manger to ensure client retention. -Identify, document and address risks through superior client service. Communicate with team in order to keep all informed and support current client strategy. -Assist in the management of vendor relationships on behalf of clients and partner. -Deliver client retention by anticipating client's needs, recommending changes or actions, in conjunction with the Relationship manager. -Achieve individual and team goals for service levels, growth and retention for assigned book of business. -Identify and document systematically "opportunity plans" working with Relationship Manager on a strategy to mitigate risk. -Achieve individual and team goals, for service levels, growth and retention risks through servicing your clients. -Proactively communicate with the client and partners regarding all components of service delivery. Solicit and share feedback with appropriate internal resources in order to improve the client experience. -Prioritize activities and manage time to effectively and efficiently provide quality client service to our partners and clients. -Ensure that our commitments to our clients are met by proactively reviewing the status of assigned plans' periodic activity (compliance testing, 5500, quarterly statements, RMDs, etc.). -Assess client objectives, needs and behaviors to suggest plan, product or functionality changes to improve results for our clients. -Educate client regarding plan features, product capabilities or Ascensus functionality and process. -Develop ideas for improvement and provide feedback/solutions to plan sponsor and financial professional to minimize risk and improve process. -Act in the role as the subject matter expert on specific topics for initiatives with responsibility for training and assisting others across departments in area of expertise. -Provide training to members of team as opportunities arise. -Perform other duties and participate in or lead special projects as assigned. **Minimum Requirements:** · Bachelor's degree or equivalent work experience. · Direct client experience and Retirement Services industry experience or thorough knowledge preferred · Certification or working towards certification (ASPPA, CEBS, etc.) in industry-related studies program preferred. · Excellent written and verbal communication skills. The ability to communicate effectively (clear, concise and professionally) with all levels within the Ascensus organization, as well as with our client base. · Excellent presentation skills, business etiquette, client service skills and time management. · Demonstrated professionalism in all aspects of the role. · Experience with financial services systems (i.e. recordkeeping, trust, trading); and experience with plan recordkeeping and trust reconciliation. · Proficiency in Microsoft Office software applications, specifically Word and Excel required, Access and PowerPoint preferred. · Excellent analytical and problem resolution skills. · Knowledge of retirement plans, ERISA, DOL and IRS regulations, and plan documents (individually designed and prototype). · Ability to work in a team environment to ensure common goal of providing exceptional client service. · Ability to work well under pressure with multiple priorities and deadlines in a demanding environment. · Ability to make sound business judgments concerning issues which, if mishandled, have the potential to create substantial financial and client relations liabilities for the company. · Ability to work extended hours to meet business needs as required. · Quality focus with attention to detail. · Handle other essential tasks as assigned. The national average salary range for this role is $40K-80K in base pay, exclusive of any bonuses and benefits. This base salary range represents the low and high end of the salary range for this position. Actual salary offered will vary and may be above or below the range based on various factors including but not limited to location, experience, performance, and internal pay alignment. We do not anticipate that candidates hired will begin at the top of the range however, from time to time, it may occur on a case-by-case basis. Other rewards and benefits may include: 401(k) match, Medical, Dental, Vision, Paid-Time-Off, etc. For more information, please visit careers.ascensus.com/#Benefits _._ _Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ****************** ****************** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website._ Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws ("Protected Status").

Factory Direct Marine & RV is seeking a Service Writer and Warranty Advisor. Job Function: Full-time position responsible for successful operation and accountability for scheduling and managing Factory Direct Marine & RV Service Department customers, and managing Warranty tasks. Qualifications: 3 to 5 years service writer experience and/or customer service experience. Customer relations ability, ability to plan and control, product knowledge, administrative skills including computers, problem solving ability, multitasking, sales and up-selling of RV products and service packages. Duties and Responsibilities: •Answer telephones and assist customers with service and technical questions as needed •Properly schedule appointments and check-in customers following Standard Operating Procedures •Manage work orders on a daily basis through proper Work Order Management •Process the customer's work order efficiently through the Shop, Warranty, and Parts •Monitor customer satisfaction with a minimum of 95% CSI Rating •Develop and maintain high morale with team members throughout all departments •Read and understand all manufacturer policies and procedures as it pertains to the customer's manufacturer and aftermarket warranties •Schedule work orders to technicians ensuring that by 8:30 a.m. daily, all work is properly routed and staged for each technician •Improve efficiency of technicians by pre-planning all work and monitoring daily productivity levels •Up-sell service to customers through menu selling and accessory sales •Follow up with technicians to ensure all warranty parts are tagged and returned •Keep and maintain a safe work environment and ensure compliance of all OSHA regulations •Check all work to ensure that the quality of work performed is satisfactory and signed off •Close all work orders immediately after inspection of the completed work and all retail money is collected prior to customer taking vehicle •Ensure that all service customers are called and updated every 2-3 days while their vehicle is in service •Obtain customer signatures on all repair orders and warranty claim forms when applicable •Work a minimum of 45 hours during each pay period, less any approved and/or paid time off •Additional responsibilities as needed or directed We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. At Factory Direct Marine & RV we take security and protection of your personal information very seriously. Please be aware of individuals that might approach you by falsely presenting themselves as our employees or representatives. Under this false pretense, they might try to gain access to your personal information or to acquire money from you by offering fictitious employment opportunities on our behalf. Factory Direct Marine & RV will never ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. If you are being asked to pay for equipment fees or some other deposit or application processing fee, even if claimed you will be reimbursed, this is not Factory Direct Marine & RV . These claims are fraudulent, and you are strongly advised to exercise caution when you receive such an offer of employment. The offer or claim will probably be in the form of an email sent from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Factory Direct Marine & RV rise email address = (@FDMRV.COM). Please take extra caution while examining such an email address, as the scammers may misspell an official Factory Direct Marine & RV email address and use a slightly modified version duplicating letters. Factory Direct Marine & RV will not be held liable or responsible for any claims, losses, damages or expenses resulting from the scammers. If you suspect a position is fraudulent, please contact Factory Direct Marine & RV Talent Acquisition aT ****************. If you believe you are the victim of fraud resulting from a job listing, please contact your local authorities. NEVER: Never provide personal or bank information over email or phone Never take cashier's checks or money orders as a form of payment, as your bank will hold you accountable for any bounced checks. Never wire funds to an employer. Any employer who requests wire funds is a scam. Never apply for a job listed by someone from another country. Never apply for a job with someone who indicates they are away on business or out of the country and need someone to begin with right away. Never agree to a background check unless you have met employer in person, and do not provide your personal information over email or phone. Never apply to a position that is emailed to you unsolicited.

• Initiates automotive services and repairs by ascertaining performance problems and services requested; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer rapport and records Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules. • Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions. • Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles. • Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system. • Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation. • Maintains automotive records by recording problems and corrective actions planned. • Updates job knowledge by participating in educational opportunities; reading manufacturers' publications. • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. • Other duties as assigned.