Senior Technician Specialist Jobs in Rowlett, TX

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  • Senior BDR - SaaS

    3Search

    Senior Technician Specialist Job 16 miles from Rowlett

    Job Title: Senior BDR Salary: up to $75,000 base salary + Uncapped OTE Industry: SaaS The company: We are partnered with a really exciting Healthtech start up based in Dallas. The client sells an AI SaaS work optimisation platform - the software helps healthcare organisations thrive by ensuring revenue generation, cost savings and exceptional patient experience. The automation platform connects the marketing, growth, access, operational, clinical, and financial pathways to attract, guide, and retain patients. The Role: The role would be a hunter role where you are responsible for new logo acquisition. You would be responsible for lead generation, cold outreach,and running discovery calls to then handing over the opportunity to an Account Executive to close - if your performance is strong, you can be promoted to an Account Executive in 6 months at this business! Key Responsibilities: Oversee the initial sales cycle of cold outreach and running discovery calls Develop and execute strategic territory plans to identify new prospects and maximise opportunities Update and manage all sales activities, opportunities, and account information in the CRM Collaborate with other members in the team and with senior leadership Consistently achieve monthly quota of qualified opportunities Requirements: Bachelor's degree in Business or a related field Excellent customer facing and communication skills Articulate, charismatic and confident in a customer-facing role Demonstrate an ability to work directly with senior managers and C-level executives At least 1 - 2 years' of lead generation experience with a SaaS product My client offers a base salary of up to $75k and uncapped OTE - if this role sounds of interest, please do either apply here or send your resume directly across to *******************
    $75k yearly 26d ago
  • Senior ServiceNow CMDB specialist

    Euclid Innovations 4.3company rating

    Senior Technician Specialist Job 16 miles from Rowlett

    The ServiceNow CMDB Specialist will be responsible for the implementation, configuration, and ongoing management of the Configuration Management Database (CMDB) within the ServiceNow platform. This role ensures the integrity and accuracy of the CMDB, providing a reliable source of information for IT assets and their relationships. Experience with Business Continuity Management (BCM) within ServiceNow is preferred, providing an added advantage in integrating BCM strategies with CMDB data. **Qualifications:** - with 12+ Years of total IT experience, Bachelor's degree in Information Technology, Computer Science, or a related field. - 7+ years of experience in configuration management or a related discipline. - Proficiency with the ServiceNow platform, specifically the CMDB module. - Experience with Business Continuity Management (BCM) within ServiceNow is preferred. - Strong data management and analytical skills. - Excellent problem-solving and decision-making skills. - Effective communication and interpersonal skills, with the ability to collaborate with stakeholders at all levels. - Knowledge of ITIL practices and standards. **Key Responsibilities:** 1. **CMDB Implementation and Configuration:** - Lead the implementation and configuration of the ServiceNow CMDB module to align with organizational requirements. - Customize and configure workflows, notifications, and dashboards within ServiceNow to support CMDB processes. 2. **Data Management:** - Ensure the integrity and accuracy of the CMDB by regularly auditing and updating data. - Develop and maintain processes for data collection, validation, and reconciliation. 3. **Relationship Mapping:** - Map relationships between CIs to provide a clear understanding of dependencies and impact. - Support impact analysis for changes, incidents, and problem management. 4. **Integration and Automation:** - Integrate CMDB with other ServiceNow modules and external systems to enhance data accuracy and usability. - Implement automation scripts and workflows to streamline CMDB processes. 5. **Reporting and Documentation:** - Generate and maintain reports on CMDB data, health, and activities. - Ensure all CMDB documentation is up-to-date and accessible. 6. **Incident and Change Management Support:** - Collaborate with incident and change management teams to provide accurate CI data. - Support incident resolution and change implementation by providing CMDB insights. 7. **BCM Integration (Preferred):** - Assist in integrating BCM strategies with CMDB data to enhance business continuity planning and response. - Support the development and maintenance of BCM plans using CMDB data. 8. **Continuous Improvement:** - Identify opportunities for process improvements within the CMDB program. - Stay updated on industry best practices and emerging trends in configuration management and BCM. Euclid Innovations is an Equal Opportunity Employer We do not discriminate against any applicant or employee based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic. At Euclid Innovations, we embrace individuals of all abilities and strive to ensure that our hiring and interview processes are accessible and accommodating to meet the needs of all applicants.
    $66k-109k yearly est. 18d ago
  • SAP - EPM - Technical Specialist - Senior - Consulting - Location OPEN

    EY 4.7company rating

    Senior Technician Specialist Job 16 miles from Rowlett

    At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself, and a better working world for all. The exceptional EY experience. It's yours to build. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Our objective is to provide clients with a unique business perspective on how to leverage SAP technology to improve their operations. This is rooted in EY's SAP service line capabilities (Supply Chain, FICO, BPC, Data & Analytics, Customer, Tech/Arch and SuccessFactors) that are focused on helping clients improve performance and increase productivity. The opportunity We are seeking a forward-thinking SAP professional to join our Technical Consulting team. Collaborating with external clients and internal teams, you will use your strong proficiency in SAP technology to help clients achieve improved outcomes and lasting results. Harnessing our expertise in tax, assurance, transaction and risk, and by utilizing your capabilities to implement SAP, you will pave the way for innovative solutions. As a Senior in Technology Business Analysis, you will be instrumental in connecting business needs with technical solutions. You will play a pivotal role in evaluating business models, eliciting requirements, and ensuring the technical teams deliver solutions that are in perfect harmony with business objectives. Your key responsibilities As a key member of our team, you will be responsible for delivering top-notch business analysis and system configuration. Your day-to-day will involve: Assisting with the execution of comprehensive transformation programs, ranging from strategy formulation to operational implementation Shaping the design of Finance operating models, introducing finance processes, and cutting-edge digital finance capabilities - with a focus on Financial Planning & Analysis (FP&A) Ensuring successful project outcomes using state-of-the-art project management methodologies Delivering expert product training sessions and presenting product demonstrations to clients Guiding the finance organization, particularly FP&A areas, on the digitization of finance processes - overseeing strategy development, concept formulation, process design, optimization, and implementation Overseeing software evaluation and implementation within the EPM (Enterprise Performance Management) practice and advising on replacement strategies for outdated legacy solutions Illustrating the impact of digitalization on Finance and FP&A function, and demonstrating how digital technologies can extract long-term value Collaborating with international teams on multi-disciplinary global business transformations Leveraging knowledge acquired through daily consulting practices to consistently refine our consulting methodologies, and contributing to the publication of professional articles and conference presentations Consistently delivering high-quality client services, monitoring progress, managing risks and keeping key stakeholders abreast of progress and anticipated outcomes Translating complex business requirements into detailed technical specifications Configuring and implementing solutions that align with business needs Identifying opportunities for service expansion and contributing to sales through RFP responses Expect to travel regularly and lead project streams while actively engaging with clients. Skills and attributes for success To thrive in this role, you should be action-oriented and adept at delivering processes, solutions, and projects. Your influence will extend beyond project delivery, impacting sales and service offerings. Key skills include: Initiating the requirement gathering, begin architecting solutions, blueprinting, testing, completing the workflow and documentation, as well as the functional design of the solution. Liaise with the stakeholders and technical team to translate needs into business solutions and complete the configurations and/or integrations with SAP and non-SAP systems. Analytical prowess and decision-making based on a broad understanding of policies Ability to guide and develop junior team members Proven track record of complex problem-solving and relationship management To qualify for the role, you must have A Bachelor's degree 2 to 4 years of relevant experience 2 years of experience in consulting within FP&A, EPM (Enterprise Performance Management)/CPM (Corporate Performance Management), financial consolidations Strong communication, presentation, client service and technical writing skills Experience in one or more of the following EPM/CPM solutions: SAP SAC/BPC/Group Reporting Experience with solution architecture, data modelling and implementation of EPM/CPM An understanding of digitalization in financial processes and current leading tools and enablers A flexibility and willingness to travel to meet client needs; travel is estimated at 40-60% Ideally, you'll also have SAP Analytics certification Experience in at least two full-cycle core module implementations Hands on technical experience in configuring SAP Analytics solutions, including data modeling, script logic/data actions, complex forms/reports (such as BW BEX queries and SAC stories), and other relevant objects Working knowledge of connecting data models to various data sources, including S/4 HANA, BW/Datasphere, Snowflake and others What we look for We seek individuals who demonstrate leadership, the ability to work independently, and a passion for making an impact. Top performers in our team are those who show a relentless drive for excellence, a collaborative spirit, and the ability to navigate complex challenges with innovative solutions. #FY25SAP What we offer We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $101,500 to $186,000. The salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $121,700 to $211,300. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. EY accepts applications for this position on an on-going basis. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. For those living in California, please click here for additional information. EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************
    $66k-97k yearly est. 35d ago
  • Sr. SWET

    Fidelity Talentsource

    Senior Technician Specialist Job 37 miles from Rowlett

    The Team Fidelity Investments has an exciting Senior Software Engineer in Test opportunity on Digital Experience Platform responsible for building and supporting the web user experience and the underlying platforms needed to support our digital presence. You'll work on building and testing end to end features as part of our autonomous, cross functional teams. As a Senior SET you will be applying your strong test automation skills to design, develop, test, deploy, maintain and improve the customer-facing software solutions. You will also be supporting your team in adopting test automation frameworks and best practices to ensure we are building the right product and we are building it right. The Expertise You Have · A Bachelor's or Master's degree in Computer Science, Software engineering or related field · 5-7 years of experience with building, debugging, testing and supporting web application · Strong expertise in software testing and test automation with experience with test automation frameworks like cypress, puppeteer or Playwright. · Strong web application development background with AngularJS/ReactJS, NodeJS, HTML5, GraphQL · Devops- Experience using Jenkins, Jira, Stash, etc · Experience in delivering software in the Agile environment The Skills You Bring · Use your knowledge of testing and testability to influence better software design, promote proper software engineering and bug prevention strategies, testability and security · Actively participate in the development process through writing and maintain application features and automated tests including unit tests, component tests, integration tests, functional tests, performance tests, scenario tests and interoperability tests · Support the team in designing reliable, accurate tests, and in integrating them into CI/CD pipelines · Collaborate with team members on improving team's test coverage, release velocity and production health · Enable the team in designing and developing automation harnesses using Selenium, Protractor or Robot Framework The Value You Deliver · Obsessed with creating the best end-to-end customer experience · Owns the outcome by taking personal accountability for delivering strong results · Full-stack engineer with knowledge in a breadth of technologies and test automation frameworks · Self-directed, willing to take initiative, pragmatic and results-oriented · Has keen attention to detail and wants to solve really hard problems, not just detect them · Able to learn large software systems end-to-end quickly · Keenly interested in learning new technologies and their adoption Company Overview At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit Fidelitycareers.com Fidelity Investments is an equal opportunity employer. Company Overview Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity's U.S.-based regional and investor center locations. If you would like to experience Fidelity's supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at FTSJobs.com. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at ***************. Information about Fidelity investments At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.
    $65k-110k yearly est. 60d+ ago
  • Observability Technical Lead

    Pyramid Consulting, Inc. 4.1company rating

    Senior Technician Specialist Job 11 miles from Rowlett

    Immediate need for a talented Observability Technical Lead. This is a Fulltime opportunity with long-term potential and is located in Plano, TX (Onsite). Please review the job description below and contact me ASAP if you are interested. Pay Range: $100000 - $160000/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Design, configure and sets up observability platform tools (Client and Dynatrace), both on-premises and cloud, to guide application development efficiencies and improve operational stability of the applications Work with Observability Manager and Architect to develop Monitoring capabilities strategy and Roadmaps and accomplish agreed upon priorities Develop tooling and processes to increase automation of monitoring and adherence to security and audit systems and controls Integrate and configure additional tools/frameworks to support and enable automation of various monitoring activities across the enterprise Perform analytics on incidents and usage patterns to better predict issues and take proactive actions Collaborate across the departments to gauge the effectiveness and efficiency of existing systems Foster the adoption of Observability tools and capabilities across Technology groups Partner with Service owners to implement Service Level Metrics & Service Level Objectives that act as service level health indicators Measure, communicate and deliver on enterprise platforms stability, scalability and technology organizations maturity in DevOps Resolve issues, alerts, and incidents based on predefined service level agreements regarding system availability, performance, and service levels Analyze the monitoring requirements in close collaboration with the architect and translate them into tasks for engineers to develop. Deliver presentations to managers and other technology and business partners Be a mentor to engineers, providing assistance, guidance and training Key Requirements and Technology Experience: 10+ years overall experience in application engineering. 7+ years of SRE experience (architect or engineer) with SRE/Observability toolsets like Dynatrace/ AppDynamics/ New Relic, Client/Elastic. 3+ years' experience monitoring applications using various SDLC methodologies preferably Agile. 3+ years of technology design expertise which includes Performance, Security, Availability, as well as Operations, Monitoring and Support. 2+ years of experience in Relational database management skills like MSSQL, MySQL, SQL, PostgreSQL or MongoDB. 2+ years of experience in any of the scripting languages like Unix Shell Scripting, Python, or PowerShell 2+ years of experience in technology design which includes Containerization, Performance, Security, Availability, Operations, Monitoring, and Support. Experience in Systems Architecture, in-depth knowledge on SRE, IT Operations, Cloud, Coding and Scripting experience with Java, JavaScript, python and .NET, and understanding of AI/ML. Experience in a regulated industry; financial services experience ideal. Bachelor's degree in MIS, computer science, math, or other science field required, advanced degree in a related field. Our client is a leading Banking Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
    $100k-160k yearly 6d ago
  • Supervision Specialist

    Cetera Financial Group 4.8company rating

    Senior Technician Specialist Job 16 miles from Rowlett

    Due to the growth of our region, Cetera Wealth Partners; a region of Cetera Advisor Networks LLC, is seeking to expand its sales supervision team. The Supervision Specialist position offers a unique opportunity for a seasoned industry professional to apply their knowledge and experience while performing various business review functions in their capacity as a firm principal. This will require a self-motivated individual with strong critical-thinking and communication skills, who has the ability to work within a fast paced, time sensitive environment. Further, this individual must possess a deep understanding of the industry and the related financial products and service. What you will do: The Supervision Specialist will focus primarily on principal review, business oversight and other related tasks including but not limited to: Report directly to the Supervision Team Manager Perform principal review and supervision of securities transactions Provide principal review and supervision of direct business transactions Provide support and guidance to Financial Representatives and their staff as it relates to the business review and approval process Communicate and respond to Financial Representatives regarding supervision issues, compliance, industry rules, firm policies and procedures, etc. Work closely with other team members, departments, home office staff and field personnel to promote the overall objectives of the Firm What you need to have: Bachelor's degree FINRA Series 7, Series 24, Series 63 license required. Series 65/66 required within the first 6 months. Series 53/52 required within on year of hire. 2+ years supervisory and/or sales experience within the brokerage industry and securities industry experience Strong working knowledge of industry products and services (stocks, bonds, mutual funds, UITs, ETFs, REITs, annuities, alternative investments, etc.) Deep understanding of industry rules governing transactions and suitability Excellent technology and communication skills The desire to be an enthusiastic and cooperative team player willing to contribute as necessary to promote the success of the department and the Firm as a whole Great customer service and communication skills Previous compliance, supervisory and/or sales experience within the industry In-depth knowledge of financial products and services Ability to effectively work and thrive in a fast-paced environment where prioritizing or multi-tasking may be required What is nice to have: Other industry certifications • Prior experience with Pershing, Smarsh, Albridge, Protegent, Docupace Independent broker-dealer experience Compensation: The base annual salary range for this role is $70,000 to $85,000, plus a competitive performance-based bonus. Base annual salary depends on a wide array of factors, including but not limited to skill set, years and depth of experience, certifications, and location. Base annual salary may also differ significantly due to geography and cost of labor considerations. About Us What we give you in return: Not many teams can say that they support people's dreams coming to life… We happen to do that every day. And as important as we know your career is, we recognize that there's a whole lot more to life. To ensure that our Employees can make the most of their time outside of working hours, we offer a competitive salary and for full-time roles, a benefits package including: Inclusive health, dental, vision and life insurance plans built to support diverse lifestyles, offer preventative care, and protect against hardship. Easy access to mental health benefits to meet our team members and their families where they are. 20+ days of paid time off (PTO), paid holidays, 1 paid wellness day and 1 day of paid volunteer time off (VTO) to give our employees the time they need to stay close with their loved ones, recharge, and give back to their communities. 401(k) Savings plan with a generous company contribution (up to 5%), and access to a financial professional to offer our employees the opportunity to plan-ahead for a strong financial future well beyond their working years. Paid parental leave to support all team members with birth, adoption, and foster. Health Savings and Flexible Spending Account options to help you save money on healthcare, daycare, commuting, and more. Employee Assistance Program (EAP), LifeLock, Pet Insurance and more. About Cetera Financial Group: Cetera Financial Group ("Cetera") is a leading network of independent retail broker-dealers empowering the delivery of objective financial advice to individuals, families and company retirement plans across the country through trusted financial advisors and financial institutions. Cetera is an independent financial advisor network and a leading provider of retail services to the investment programs of banks and credit unions. Through its multiple distinct firms, Cetera offers independent and institutions-based advisors the benefits of a large, established broker-dealer and registered investment adviser, while serving advisors and institutions in a way that is customized to their needs and aspirations. Advisor support resources offered through Cetera include award-winning wealth management and advisory platforms, comprehensive broker-dealer and registered investment adviser services, practice management support and innovative technology. "Cetera Financial Group" refers to the network of retail independent broker-dealers encompassing, among others, Cetera Advisors, Cetera Advisor Networks, Cetera Financial Institutions,and Cetera Financial Specialists. Cetera Financial Group is committed to providing an equal employment opportunity for all applicants and employees. For us, this is the only acceptable way to do business. Accordingly, all employment decisions at the Cetera Financial Group, including those relating to hiring, promotion, transfers, benefits, compensation, and placement, will be made without regard to race, color, ancestry, national origin, citizenship, age, physical and/or mental disability, medical condition, pregnancy, genetic characteristics, religion, religious dress and/or grooming, gender, gender identity, gender expression, sexual orientation, marital status, U.S. military status, political affiliation, or any other class protected by state and/or federal law. Agencies please note : this recruitment assignment is being managed directly by Cetera's Talent Acquisition team. We will reach out to our preferred agency partners in the rare instance we require additional talent options. Your respect for this process is appreciated. Please review our Workforce Privacy Policy for further details on what information we collect and the purposes for collection.
    $70k-85k yearly 1d ago
  • Financial Training Specialist- CFA Prep

    Uworld 3.9company rating

    Senior Technician Specialist Job 16 miles from Rowlett

    UWorld is seeking a full-time CFA Content Specialist to write and edit content for our web-based products. The CFA Content Specialist will work on-site and collaborate with a team of fellow finance professionals, editors, and illustrators to produce high-quality content for our Chartered Financial Analyst Questions Bank and additional prep resources. Ideal candidates have an unending passion for education and will use their practical experience to develop an exceptional product that will educate tomorrow's CFA via our innovative and interactive online platform. Candidates will partner with some of the brightest minds in education and become a part of UWorld's success story. If you are looking for a company that is passionate about finance education and provides growth opportunity with a healthy work/life balance, then UWorld is right for you. Minimum Education Required: Master of Finance or MBA preferred Undergraduate/Graduate GPA of 3.6 or higher preferred Minimum Experience Required: Minimum 3-5 years of experience in an investment or academic setting Proven ability to write high-quality CFA questions and rationales preferred CFA charter required Required Skills: Strong understanding of the CFA charter curriculum blueprint in relation to the following topic areas: ethical and professional standards, quantitative methods, economics, financial reporting and analysis, corporate finance, equity investments, fixed income investments, derivatives, alternative investments, and portfolio management and wealth planning. Ability to think strategically, analytically, and collaboratively Ability to be adaptable and flexible Proficiency in MS Office/Working knowledge of IT and marketing software (e.g. CRM) Solid organizational, prioritization, and motivation skills to successfully meet deadlines required Excellent interpersonal skills Willingness to relocate to the Dallas/Fort Worth Area Job Responsibilities: Reports to the Manager of CFA product development. New content production Creates content for testing materials for CFA question bank and participates in product development. Applies knowledge that reflects the CFA blueprint and practices for generation of question bank items Assists other content team members during peak periods of new content production to ensure that all deadlines are met Content revision and quality control Works closely with editing and illustration teams to create exceptional content that adheres to UWorld standards Responds quickly to user feedback and makes necessary edits to question bank content Works collaboratively with team members to provide and receive feedback with tact and diplomacy Compensation and Benefits: Stable and growing work environment that prioritizes a quality work/life balance Competitive salary based on experience with annual bonus eligibility Paid time off (based on sliding scale according to hire date and work hours) Onsite and relaxed work environment with with flexibility to work 1 day remotely each week Generous paid holiday schedule that includes the entire week of the year off Comprehensive benefits package (medical, vision, dental, life, disability, etc.) 401(k) plan for retirement with 5% employer matching (eligibility after 90 days of employment) On-site group fitness classes that are held twice daily At UWorld, we believe strength is derived from the talents, ideas, and experiences of a diverse workforce. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other protected class. UWorld is proud to be an equal opportunity employer providing a drug-free workplace. If you have a disability or special need that requires accommodation, please let us know
    $47k-73k yearly est. 28d ago
  • Guidewire Config Tech Lead

    Tata Consultancy Services 4.3company rating

    Senior Technician Specialist Job 11 miles from Rowlett

    Job Title Guidewire Config Tech Lead Relevant Experience(in yrs)10+ Years Technical/Functional Skills Must have extensive knowledge as a Guidewire Configuration Tech lead, having knowledge on Guidewire Core configurations ACE Certified in Guidewire PolicyCenter Configuration. Experience in implementing Guidewire PolicyCenter for a Tier 1 Insurer in US. A minimum of 2 full life cycle Guidewire PolicyCenter implementation in Personal Lines or Commercial Lines. Hands on experience in either implementing a new PolicyCenter V10 in SaaS model or migrating an on-prem / self-managed Guidewire PolicyCenter implementation to SaaS model. Experience in design and development of PCFs , Business rules, Data models and Gunits Experience in integrating Guidewire PolicyCenter with external custom portals Experience in Guidewire's Cloud Data Access platform Experience in GOSU, REST services, message queues and batch process. Must have a strong P&C domain knowledge and experience in implementing various integration and digital technology implementation in multiple places. Roles & Responsibilities He/She will be responsible for implementing Guidewire PolicyCenter for Tier 1 Insurers in US. Will be responsible to perform configuration-changes related to any integrations of Guidewire PolicyCenter with external custom portals. Will be responsible for either implementing a new PolicyCenter V10 in SaaS model or migrating an on-prem / self-managed Guidewire PolicyCenter implementation to SaaS model Will be responsible for implementing all the configuration changes related to various integration and digital technology implementation in multiple places. Works closely with customers, Solution Engineers and architects to provide an opinion based enterprise solution that is flexible, scalable and capable of synchronizing with continuously changing business requirements Direct/indirect participation in developing policies, guidelines and standards that steer the development, selection, application and utilization of IT within an organization Will be responsible to design, coding, integration and testing the end to end solution to meet the customer expectation and should deliver the product in an agile manner, hence should possess good skills in Agile way of working Others: will be responsible to handle any other on demand work-tasks assigned by the customers on a need basis in the area of overall Guidewire-Integration and solutioning Salary range$100,000- $130000 a year
    $100k-130k yearly 13d ago
  • Account Development Specialist

    Barentz

    Senior Technician Specialist Job 11 miles from Rowlett

    Barentz is a leading global life science and specialty performance ingredients distributor. We source branded specialty ingredients from leading manufacturers worldwide and our ingredient experts provide value-added technical support which includes pre-mixing, blending, ingredient formulation, and ingredient testing from our state-of-the-art, customized formulation centers and application laboratories. Established in 1953, Barentz has operations in more than 70 countries with a strong presence in Europe and North America and a rapidly growing network in Latin America and Asia-Pacific. With a turnover of $2.5 billion, the company employs over 2,600 people worldwide and serves more than 25,000 customers. For more information, visit: **************** About this role What will you do? The Account Development Specialist plays a fundamental role in achieving customer acquisition and revenue growth objectives by sourcing new sales opportunities through inbound lead follow-up and outbound calls and e-mails. They will build relationships and understand customer business in order to provide appropriate products or solutions. Critical Results Develop and implement individualized and detailed sales strategies to maintain and grow Barentz' market presence and gross profit Prompt follow-up on company and principal supplied leads Move prospects through the sales process to secure new business, utilizing CRM software to monitor progress and document interactions Collaborate with Management and outside sales as needed on specific accounts within their territory Incorporate appropriate sales techniques when prospecting new customers, ensuring effective communication of Barentz' brand and market presence Utilize product knowledge and sales experience to clearly deliver the value proposition to customers, existing and new Sustain and improve upon the level of service offered to our customers via unique and new service initiatives to ensure we are Creating Customer Success at all times Responsibilities Represent Barentz as a leader in the industry through conferences, industry events, social media platforms, networking events, etc. Build and maintain relationships with customers, creating a network of resources for the future Prepare and deliver sales presentations and product demonstrations, where applicable, either in person or virtually Serve as a liaison with Principal Management and Key Supplier(s) on specific accounts within the assigned territory Address customer questions, concerns and inquiries with a sense of urgency and accuracy Send quotes to new/existing customer and sample requests, etc., as required Participate in new product introductions, training, joint sales calls, and testing Support and lead by example, Barentz' culture, values and fundamentals Foster an inclusive and diverse workplace where every team member feels valued and respected Participate in ongoing personal development opportunities including, but not limited to, product and sales training Issue timely reporting of customer issues and opportunities through call reports, emails, phone calls, and other means of communication Other duties as requested About You Education / Experience Bachelor's degree in Chemistry, Biology or Engineering preferred Technical Training for assigned industry required (i.e., Food Technology, Animal Science, Regulatory, formulations, end user applications, certifications, etc.) Minimum of 3 years sales, tech services and/or lab experience preferred Demonstrated sales success Skills Professional sales management discipline including the use of CRM, documentation of sales activities (call reports, account plans, customer/prospect profiles, itineraries, account profitability review) and development of a territory plan Exceptional interpersonal and communication skills, as they will be responsible for interacting with customers, suppliers, colleagues and the management group on a daily basis Ability to quickly comprehend and understand formulations and end user applications Self-motivated, high energy, and engaging level of enthusiasm and positive outlook Effective written and verbal communication skills and the ability to adapt communication style to the audience as needed Software knowledge of Microsoft Office including Outlook, Teams, Word, Excel and PowerPoint
    $43k-75k yearly est. 26d ago
  • Sr. Facilitator

    Lennar 4.5company rating

    Senior Technician Specialist Job 16 miles from Rowlett

    We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States. A Career that Empowers You to Build Your Future The Sr. Facilitator will join a committed and collaborative team of learning specialists passionate about the Lennar Associate experience. This role requires a highly skilled individual capable of effectively engaging diverse audiences, creating an inclusive learning environment, and delivering high-quality programs. As a Senior Facilitator, you will take on a leadership role in piloting, executing, and evaluating programs, while also mentoring other facilitators and providing strategic input to improve organizational learning and development initiatives. A career with purpose. A career built on making dreams come true. A career built on building zero defect homes, cost management, and adherence to schedules. Your Responsibilities on the Team Facilitation Excellence: Lead and facilitate workshops (both in-person and virtually), meetings, classes, and events, employing a variety of techniques to engage a diverse group of participants and achieve desired business outcomes and behavior change. Stay current on industry best practices, emerging trends, and new technologies in leadership and facilitation, incorporating relevant insights into the facilitation process. Ensure that training is tailored to the specific needs of different teams, levels of leadership or business units within Lennar. Conduct all facilitator prep work, including the timely distribution of materials; communicate with learners to ensure they know dates, times, locations, and pre-work expectations; arrange room and prep any documentation/handouts. Cultivate a deep understanding of Lennar's business model, systems, goals, and challenges in order to deliver training that is aligned with business priorities and reinforces Lennar's leadership expectations. Demonstrate a commitment to creating memorable and impactful learning experiences (WOW moments) for Associates and business partners in multiple locations across the country. Provide Self and Peer Feedback: Regularly assess personal performance and actively seek opportunities for self-improvement through reflection and feedback. Provide constructive and actionable feedback to peers, fostering a culture of continuous learning and development. Engage in open, honest, and respectful feedback exchanges, ensuring both personal growth and team development. Use feedback as a tool to enhance individual and team performance, supporting a collaborative and high-performing work environment. Stakeholder & Business Partner Engagement: Build relationships with key stakeholders to ensure facilitation efforts meet the expectations of the business and target audience. Enthusiastically collaborate and brainstorm with fellow Learning and Development (L&D) team members to increase team knowledge of training products and tools as well as to grow peer relationships and effectively work together as a whole. Remain current on relevant policies and procedures and other internal documentation in the Learning Center and Learning Management System (this includes attending key meetings and collaborating with stakeholders in various areas of the business). Share field insights with the broader L&D team to ensure that training content remains relevant and effective. Provide regular updates and reports on training delivery, progress, and outcomes to senior leadership. Your Toolbox Bachelor's degree or equivalent combination of education and experience. 5+ years' experience in facilitation. Strong executive presence and ability to engage effectively with diverse stakeholders. Excellent interpersonal and communications skills, both written and verbal. Strong experience and ability to facilitate in-person training. Strong problem-solving and conflict resolution abilities. Highly organized with exceptional time management skills. Flexible and adaptable to changes in environment, processes, or group dynamics. Demonstrated experience in mentoring and coaching other facilitators or team members. Ability to adapt content and facilitation style to suit different audience needs. Must have technical systems knowledge (Microsoft, etc.). Physical & Office/Site Presence Requirements: This is primarily a sedentary office position which requires the incumbent to have the ability to operate computer equipment, speak, hear, bend, stoop, reach, lift, and move and carry up to 25 lbs. Finger dexterity is necessary. This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities and activities may change at any time with or without notice.
    $37k-54k yearly est. 7d ago
  • Lead Technical Designer

    24 Seven Talent 4.5company rating

    Senior Technician Specialist Job 46 miles from Rowlett

    A Western Apparel and Accessories Company looking to hire a Lead Technical Designer for a role fully onsite in Fort Worth Texas. Role: Lead Technical Designer Rate: $90K- $100K (based on experience) Location: Forth Worth, Texas (25 mins from DFW Airport Fully Onsite- 5 Days a week Must be able to travel 2-3 times a year to China, India and Mexico Start/End: 3-4 Interviews Job Description: Bring your expertise in apparel manufacturing processes, patternmaking, and fit, to ensure flawless execution. This is your opportunity to elevate and grow your career. You will be pivotal in bringing innovative apparel designs to life. Senior Technical Designer / Technical Design Manager - What You Will Do *You will oversee a Team of 5-6 Associates • Conduct fit sessions to assess fit, proportion, and silhouette to ensure technical fit across all product categories • Mentor and guide technical designers in pattern development, construction, and specifications • Manage the entire product development lifecycle, from concept to production • Drive cross-functional problem-solving to address sizing, construction, quality, and fit challenges • Guide the development and implementation of fit blocks via traditional patternmaking as well as 3D prototyping • Develop and oversee accurate specification packages aligned with fit and construction standards • Travel domestically and internationally to evaluate production and mentor suppliers (less than 15% travel) Senior Technical Designer / Technical Design Manager - Required Skills, Experience & Personality Fit • You understand apparel manufacturing processes and quality control • You have comprehensive knowledge of production patternmaking, pattern evaluation, technical fit, and construction standards • You are tech-savvy and very experienced using Adobe Illustrator, Photoshop, and Gerber PDS • You take pride in your strong work ethic, and enjoy mentoring others in a collaborative environment • Can provide an updated professional portfolio of your past work, including original designs, technical specifications, and technical communication • You have a Bachelor's degree in Apparel Design, Technical Design, Apparel Manufacturing or related field of study You Might Have • Prior experience with denim development • Experience with PLM and 3D sampling software such as CLO If you are interested, please respond with your updated resume and portfolio.
    $90k-100k yearly 25d ago
  • Senior Specialist - Technical Staff

    Att

    Senior Technician Specialist Job 11 miles from Rowlett

    Join AT&T and reimagine the communications and technologies that connect the world. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won't just imagine the future-you'll create it. Overall Purpose: The Member of Technical Staff job family is part of a technical career program designed for employees who are working on new and emerging technologies. Participants in this program apply advanced engineering and scientific expertise to architect, design and develop innovative technologies and solutions in a Research and Development environment for high-value technology and solutions from inception to implementation status that are tied to the strategic direction of the company. Key Roles and Responsibilities: • Research, Development and Collaboration: Drive Research and Development initiatives, integrate emerging technologies, and collaborate with cross-functional teams to align technical solutions with business needs. • Strategic Technical Leadership/Communication: Provide strategic direction and leadership to develop and implement innovative, scalable, and robust systems aligning with organizational goals. Serve as subject matter expert during the continuous integration/continuous deployment cycle in a production environment focused on complex design, engineering and development. • Project and Team Management: Lead complex projects from inception to implementation and foster a collaborative team environment. Effectively communicate project progress and technical concepts to stakeholders. • Analytics: Conduct quantitative, algorithmic and theory-based analysis for addressing business issues in information extraction and synthesis, data mining, data visualization, network design and optimization, market and financial analysis, operations research, and decision support systems. • Qualifying Areas of Technical Expertise: Product/Technology Developer/Engineer, Systems/Platform Architect/Engineer, Hardware/Software Product Engineer, Product QA Certification Designer/Engineer, Technical/Cybersecurity Designer/Engineer, and Open Radio Access Network (ORAN). Job Contribution: An experienced professional with in-depth knowledge, applying organizational practices to resolve moderately difficult problems. Works with independent judgement on expansive projects with minimal supervision, implementing policy changes to improve functions. Actions impact efficiency costs, schedules and client relationships. Interacts primarily within the department and with General Managers and above across various teams. Supervisor: No Work Location: Plano, TX Work Schedule: This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered Our Sr Specialist Member of Technical Staff earn between $122,000 - $183,000 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone A career with us, a global leader in communications and technology, comes with big rewards. As part of our team, you'll lead transformation surrounded by trailblazing industry leaders like you. You'll be empowered to go above and beyond - making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups. And regardless of where you're at in your career trajectory, you'll be rewarded by the impact that comes with making a difference in the lives of millions. With AT&T, you'll be a part of something greater, do incredible things and be rewarded with a chance to change the world. AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, State, and local laws. Ready to close the deal on a career with AT&T? Apply today. Weekly Hours: 40 Time Type: Regular Location: Plano, Texas Salary Range: $122,000.00 - $183,000.00 It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
    $122k-183k yearly 1d ago
  • General Liability Senior Technical Specialist

    Travelers Indemnity Co

    Senior Technician Specialist Job 16 miles from Rowlett

    Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job CategoryClaimCompensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range$91,800.00 - $151,600.00Target Openings1What Is the Opportunity?Under general supervision, this position is responsible for investigating, evaluating, reserving, negotiating and resolving assigned General Liability Bodily Injury and Property Damage claims. Provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, litigation management, negotiation and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations. Provides consulting and training resources, and serves as a contact and technical resource to the field and our business partners. This job does not manage staff. This position may be based 100% remotely or in one of our offices. What Will You Do? Directly handles assigned severity claims. Provides quality customer service and ensures file quality and timely coverage analysis and communication with insured based on application of policy information to facts or allegations of each case. Consults with Manager on use of Claim Coverage Counsel as needed. Directly investigates each claim through prompt and strategically-appropriate contact with appropriate parties such as policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts to determine the extent of liability, damages, and contribution potential. Interview witnesses and stakeholders; take necessary statements, as strategically appropriate. Complete outside investigation as needed per case specifics. Actively engages in the identification, selection and direction of appropriate internal and/or external resources for specific activities required to effectively evaluate claims, such as Subrogation, Risk Control, nurse consultants, and fire or fraud investigators, and other experts. Verifies the nature and extent of injury or property damage by obtaining and reviewing appropriate records and damage documentation. Maintains claim files and documents claim file activities in accordance with established procedures. Utilizes evaluation documentation tools in accordance with department guidelines. Proactively reviews Claim File Analysis (CFA) for adherence to quality standards and trend analysis. Utilizes diary management system to ensure that all claims are handled timely. Establishes and maintains proper indemnity and expense reserves. Recommends appropriate cases for discussion at roundtable. Attends and/or present at roundtables/ authority discussions for collaboration of technical expertise resulting in improved payout on indemnity and expense. Actively and enthusiastically shares experience and knowledge of creative resolution techniques to improve the claim results of others. Applies the Company's claim quality management protocols and Best Practices to all claims; documents the rationale for any departure from applicable protocols with or without assistance. Develops and employ creative resolution strategies. Responsible for prompt and proper disposition of all claims within delegated authority. Negotiates disposition of claims with insureds and claimants or their legal representatives. Recognizes and implements alternate means of resolution. Manages litigated claims. Develops litigation plan with staff or panel counsel, including discovery and legal expenses, to assure effective resolution and to satisfy customers. Applies litigation management through the selection of counsel, evaluation and direction of claim and litigation strategy, Tracks and controls legal expenses to assure cost-effective resolution. Effectively and efficiently manages both allocated and unallocated loss adjustment expenses. Attends depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed. Updates appropriate parties as needed, providing new facts as they become available, and their impact upon the liability analysis and settlement options. Recognizes cases, based on severity/complexity protocols that should be transferred to another level of claim professional and refers on a timely basis. Appropriately deals with information that is considered personal and confidential. Fulfills specific service commitments made to certain accounts, as outlined in Special Account Communication (SAC) instructions and inquiries from agents and brokers. Represents the company as a technical resource, attends legal proceedings as needed, acts within established professional guidelines as well as applicable state laws. Actively provides mentoring and coaching to less experienced claim professionals to increase the technical expertise and improve bench strength. Shares accountability with business partners to achieve and sustain quality results. Evaluates all claims for recovery potential; directly handles recovery efforts and/or engages and directs Company resources for recovery efforts. In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated. Perform other duties as assigned. What Will Our Ideal Candidate Have? Bachelor's Degree preferred. 4 years bodily injury litigation claim handling experience preferred. Advanced level knowledge in coverage, liability and damages analysis and has a thorough understanding of the litigation process, relevant case and statutory law and expert litigation management skills preferred. Extensive claim and/or legal experience and technical expertise to evaluate severe and complex claims preferred. Able to make independent decisions on most assigned cases without involvement of supervisor preferred. Thorough understanding of business line products, policy language, exclusions, ISO forms, and effective claims handling practices preferred. Openness to the ideas and expertise of others actively solicits input and shares ideas. Strong customer service skills. - Intermediate Demonstrated coaching, influence and persuasion skills.- Intermediate Strong written and verbal communication skills are required so as to understand, synthesize, interpret and convey, in a simplified manner, complex data and information to audiences with varying levels of expertise.- Intermediate Strong technology aptitude; ability to use business technology tools to effectively research, track, and communicate information. - Intermediate Attention to detail ensuring accuracy -Intermediate Job Specific Technical Competencies: Analytical Thinking - Intermediate Judgment/Decision Making - Intermediate Communication - Intermediate Negotiation -Advanced Insurance Contract Knowledge - Advanced Principles of Investigation - Advanced Value Determination - Advanced Settlement Techniques - Intermediate Legal Knowledge - Intermediate Medical Knowledge - Intermediate What is a Must Have? High School Degree or GED required with a minimum of 3 years bodily injury litigation claim handling or comparable claim litigation experience. What Is in It for You? Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit *********************************************************
    $91.8k-151.6k yearly 5d ago
  • General Liability Senior Technical Specialist

    The Travelers Companies 4.4company rating

    Senior Technician Specialist Job 10 miles from Rowlett

    Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $91,800.00 - $151,600.00 Target Openings 1 What Is the Opportunity? Under general supervision, this position is responsible for investigating, evaluating, reserving, negotiating and resolving assigned General Liability Bodily Injury and Property Damage claims. Provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, litigation management, negotiation and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations. Provides consulting and training resources, and serves as a contact and technical resource to the field and our business partners. This job does not manage staff. Travelers offers a hybrid work location model that is designed to support flexibility. What Will You Do? * Directly handles assigned severity claims. * Provides quality customer service and ensures file quality and timely coverage analysis and communication with insured based on application of policy information to facts or allegations of each case. * Consults with Manager on use of Claim Coverage Counsel as needed. * Directly investigates each claim through prompt and strategically-appropriate contact with appropriate parties such as policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts to determine the extent of liability, damages, and contribution potential. Interview witnesses and stakeholders; take necessary statements, as strategically appropriate. * Complete outside investigation as needed per case specifics. * Actively engages in the identification, selection and direction of appropriate internal and/or external resources for specific activities required to effectively evaluate claims, such as Subrogation, Risk Control, nurse consultants, and fire or fraud investigators, and other experts. * Verifies the nature and extent of injury or property damage by obtaining and reviewing appropriate records and damage documentation. * Maintains claim files and documents claim file activities in accordance with established procedures. * Utilizes evaluation documentation tools in accordance with department guidelines. * Proactively reviews Claim File Analysis (CFA) for adherence to quality standards and trend analysis. * Utilizes diary management system to ensure that all claims are handled timely. * Establishes and maintains proper indemnity and expense reserves. * Recommends appropriate cases for discussion at roundtable. * Attends and/or present at roundtables/ authority discussions for collaboration of technical expertise resulting in improved payout on indemnity and expense. * Actively and enthusiastically shares experience and knowledge of creative resolution techniques to improve the claim results of others. * Applies the Company's claim quality management protocols and Best Practices to all claims; documents the rationale for any departure from applicable protocols with or without assistance. * Develops and employ creative resolution strategies. * Responsible for prompt and proper disposition of all claims within delegated authority. * Negotiates disposition of claims with insureds and claimants or their legal representatives. * Recognizes and implements alternate means of resolution. * Manages litigated claims. Develops litigation plan with staff or panel counsel, including discovery and legal expenses, to assure effective resolution and to satisfy customers. * Applies litigation management through the selection of counsel, evaluation and direction of claim and litigation strategy, * Tracks and controls legal expenses to assure cost-effective resolution. * Effectively and efficiently manages both allocated and unallocated loss adjustment expenses. * Attends depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed. * Updates appropriate parties as needed, providing new facts as they become available, and their impact upon the liability analysis and settlement options. * Recognizes cases, based on severity/complexity protocols that should be transferred to another level of claim professional and refers on a timely basis. * Appropriately deals with information that is considered personal and confidential. * Fulfills specific service commitments made to certain accounts, as outlined in Special Account Communication (SAC) instructions and inquiries from agents and brokers. * Represents the company as a technical resource, attends legal proceedings as needed, acts within established professional guidelines as well as applicable state laws. * Actively provides mentoring and coaching to less experienced claim professionals to increase the technical expertise and improve bench strength. * Shares accountability with business partners to achieve and sustain quality results. * Evaluates all claims for recovery potential; directly handles recovery efforts and/or engages and directs Company resources for recovery efforts. * In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated. * Perform other duties as assigned. What Will Our Ideal Candidate Have? * Bachelor's Degree preferred. * 4 years bodily injury litigation claim handling experience preferred. * Advanced level knowledge in coverage, liability and damages analysis and has a thorough * understanding of the litigation process, relevant case and statutory law and expert * litigation management skills preferred. * Extensive claim and/or legal experience and technical expertise to evaluate severe and * complex claims preferred. * Able to make independent decisions on most assigned cases without involvement of supervisor * preferred. * Thorough understanding of business line products, policy language, exclusions, ISO forms, * and effective claims handling practices preferred. * Openness to the ideas and expertise of others actively solicits input and shares ideas. * Strong customer service skills. - Intermediate * Demonstrated coaching, influence and persuasion skills.- Intermediate * Strong written and verbal communication skills are required so as to understand, synthesize, interpret and convey, in a simplified manner, complex data and information to audiences with varying levels of expertise.- Intermediate * Strong technology aptitude; ability to use business technology tools to effectively research, track, and communicate information. - Intermediate * Attention to detail ensuring accuracy -Intermediate * Job Specific Technical Competencies: * Analytical Thinking - Intermediate * Judgment/Decision Making - Intermediate * Communication - Intermediate * Negotiation -Advanced * Insurance Contract * Knowledge - Advanced * Principles of Investigation - Advanced * Value Determination - Advanced * Settlement Techniques - Intermediate * Legal Knowledge - Intermediate * Medical Knowledge - Intermediate What is a Must Have? * High School Degree or GED required with a minimum of 3 years bodily injury litigation claim handling or comparable claim litigation experience. What Is in It for You? * Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. * Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. * Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. * Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. * Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit *********************************************************
    $91.8k-151.6k yearly 7d ago
  • Senior Technical Claims Specialist, Excess Coverage & Specialized Claims

    Unavailable

    Senior Technician Specialist Job 11 miles from Rowlett

    Pay Philosophy The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. Description Liberty Mutual has an immediate opening for an Excess and Coverage Senior Technical Claims Specialist as part of our Excess, Coverage and Specialized Claims Unit. In this role, under moderate direction, you will handle a book of Commercial Casualty Excess/Umbrella and Specialized claims, throughout the entire claims life cycle. Excess claim types include, but are not limited to, premises liability, auto, products, mass torts, employers liability, environmental, and specialty claim across the United States for both Coverage A and Coverage B claims on admitted and non-admitted paper. Complex Excess claims experience needed to evaluate claims with significant financial exposure. Additionally, you will be responsible for conducting investigations, recommending adequate reserves, monitoring, documenting, assessing any risk transfer potential, and settling/closing claims in an expeditious and economical manner within prescribed authority limits for the line of business. Please note, you will be required to go into the office twice a month if you reside within 50 miles of one of the following offices: Bala Cynwyd, PA; Boston, MA; Westborough, MA; Hoffman Estates, IL; Indianapolis, IN; Lake Oswego, OR; Las Vegas, NV; Plano, TX; Suwanee, GA; Syracuse, NY; Tampa, FL; or Weatogue, CT. Please note this policy is subject to change. The salary range posted reflects various geographic remote locations, and the typical salary will be between $105,000-$125,000. Senior Technical Claims Specialist II Salary: 91,800-171,100 (based on candidate location and experience) Annual FTO Days Accrual: 2 days per month, up to 20 days per year Responsibilities: As the claims owner, determines coverage, investigates the claims, determines liability, sets and adjusts reserves, evaluates the claim, negotiates a settlement, authorizes and pays the claim; may deny claims. Review lawsuit documentation and supporting documents, claims file, investigation, etc. Establish actions to be taken to resolve lawsuit. Includes determining loss coverage, amounts owed, discovery plans, setting reserves and negotiations. Establish appropriate working team (Home Office Legal, Defense Counsel and Home Office Claims) based on allegations established in suit. Responsible for managing the practices and billing activities of outside counsel. Accountable for security of financial processing of claims, as well as security information contained in claims files. Trains and mentors staff as appropriate; manages relationships and acts as liaison with various business partners (e.g., Underwriting, Reinsurance, Etc.). Keeps abreast of existing and proposed legislation, court decisions and trends and experience pertaining to specialty coverage issues. May analyze the impact upon claims policies and procedures and advises Claims Management so appropriate action can be taken where required. Leads and participates in special projects and performs other duties as assigned. We are focusing on candidates who have: Experience with Commercial Excess and Umbrella claims averaging $1-3 million or more required. Excess claims experience with premises liability, employer's liability, environmental, auto, products liability, mass torts and other Commercial Casualty Claims experience. Qualifications Advanced to expert knowledge of commercial casualty claims investigation, coverage, reserving, expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the insurance legal and regulatory environment. Advanced to expert level of skill in the area of customer focus, gaining support, teamwork, and adaptability. Expert ability to identify and solve problems, achieve results and execute thoroughly. Demonstrated ability to work independently, mentor other employees, and serves as a subject matter expert as normally acquired through 7 or more years of experience. Ability to adapt to work in multiple claim systems. Experience with Commercial Excess and Umbrella claims averaging $1-3 million or more required. Excess claims experience with premises liability, employers liability, environmental, auto, products liability, mass torts and other Commercial Casualty Claims experience. About Us As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally. At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow. We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco
    $105k-125k yearly 16d ago
  • Senior Relativity SME

    Contact Government Services

    Senior Technician Specialist Job 11 miles from Rowlett

    Employment Type: Full-Time, Experienced Department: eDiscovery CGS is seeking a Senior Relativity SME to join our team, you will join an experienced team and work directly with Relativity's staff as needed to resolve software-specific issues. You will also play a key role in testing Relativity software releases as well as setting up and establishing templates, views, scripts, or workflows used across all workspaces or the workspaces of an entire division. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: * Provide advanced-level support and guidance in the use of Relativity to attorneys, investigators, and the Litigation Support Specialists * Perform specialized data culling and identification in Relativity for search terms, date ranges, folder paths, and domain types using complex searches and custom indices (i.e. privilege screens, data prioritization) for matters involving litigation holds, and other DOE/OGC/OIG matters * Work with the C FTC's technical support group to resolve user issues with access, slowness, freezing, and viewer installation * Work directly with Relativity's staff as needed to resolve software-specific issues * Play a key role in testing Relativity software releases as well as setting up and establishing templates, views, scripts, or workflows used across all workspaces or the workspaces of an entire division * Remain proficient in Relativity and all its analytics tools by keeping abreast of all changes to or upcoming changes to the software including any software integrations and plugins, being an active member of the Relativity User Portal, reading the Relativity Blog and Relativity Ideas Digest * As CFTC staff members identify new features they would like to be included in Relativity, the Relativity SME shall be the C FTC's advocate by submitting ideas through the Relativity User Portal and requesting other members of eLaw to promote it, and by promoting the idea to other industry professionals or the software engineers at Relativity * Perform Relativity demos, conduct training, and create user documentation for various workflows Qualifications: * At least ten (10) years of litigation support experience including preferably four (4) years of progressively more advanced Relativity experience. * Master's degree or J.D., a Bachelor's degree plus an additional three (3) years of experience (for a total of 13 years of experience) may be substituted for the Master's degree * Relativity RCA certification * Experience in managing multiple tasks such as those defined in the scope of work must be demonstrated * Excellent oral and written communication skills required. * Must be a U.S. citizen * Must be able to obtain a Public Trust clearance Ideally, you will also have * Two (2) Relativity certifications, preferably, including the RCA * A Relativity Master certification, ideal * Experience using LAW Prediscovery and Conformity Engine preferred * Experience using Microsoft SQL Server, helpful but not required * Current or active clearance, preferred Our commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package: * Health, Dental, and Vision * Life Insurance * 401k * Flexible Spending Account (Health, Dependent Care, and Commuter) * Paid Time Off and Observance of State/Federal Holidays Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: ************************************* For more information about CGS please visit ************************** or contact: Email: ******************* $179,275.20 - $258,953.07 a year
    $65k-110k yearly est. Easy Apply 60d+ ago
  • Senior HRBP

    Cyrusone 4.6company rating

    Senior Technician Specialist Job 16 miles from Rowlett

    The Senior HR Business Partner will support various groups in the organization. The Sr. HRBP is a consultant to management on HR-related issues such as employee relations, performance management, and talent management. The Senior HRBP acts as an employee champion and change agent while participating in initiatives supporting the overall strategic direction of CyrusOne. The Senior HRBP will be a part of and work closely with the HR Leadership Team (HRLT) and other leaders in the organization. The Senior HRBP will be a champion of culture of engagement, foster talent development, and implement effective HR solutions that enhance organizational performance. **Essential Functions** **:** + Subject matter expert and resource for the business unit team providing both strategic and hands-on expertise with HR policy and practice; + Partners with management teams and employees to coach and facilitate problem-solving and develop, implement, and administer employee relations programs that will contribute to a positive and progressive work environment. Provide counsel and ensure prompt investigation for all legal-related matters; ensure that appropriate legal counsel is brought into these matters; + Provides HR policy guidance and interpretation; + Coordinates and monitors company performance management program by ensuring performance expectations and policy guidelines are being met, and are conducted effectively and in a timely manner; + Proactively seek knowledge of both industry and functional specialty researching best practices, legal developments, emerging trends, technological advancements, and benchmark comparisons to create HR practices that are best in class; + Drive organizational development efforts to improve processes, team dynamics, and overall effectiveness; + Design, administer, and analyze employee engagement surveys, translating results into actionable insights and initiatives to improve the workplace environment; + Develop and execute strategies to enhance employee engagement and retention; + Design and implement leadership development initiatives to build leadership competencies and prepare high-potential employees for future roles + Provides guidance and input on business unit restructures, workforce planning, and succession planning; Partner with Talent Acquisition team as needed on staffing strategies; + Identifies training needs for business units and individual executive coaching needs; + Provides guidance on pay decisions, policy and guideline interpretation, and job evaluation; + Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions); + Stay abreast of changing business needs and anticipate human resources issues and opportunities that will have both internal and external impacts + Develop company programs to increase employee engagement, provide change leadership, talent development, career & succession planning, retention and supporting process improvements; + Other duties as assigned. **Minimum Requirements:** + Ability to manage several complex projects simultaneously while working under pressure to meet deadlines; + Exceptional analytical skills and ability to understand, evaluate, and make judgment calls on various HR-related activities; + Knowledge of all federal and state regulations, filing, and compliance requirements both adopted and pending; + High level of interpersonal and customer service skills and ability to maintain confidentiality; + Leadership ability to select, lead, evaluate, and develop employees; + Adaptable to changing work environment and shifting priorities; + Strong proficiency in the use of Microsoft Office software including Outlook, Excel, PowerPoint and Word, and HRIS (Workday) + Ability to effectively engage employees and build relationships across the organization with all levels of employees; + Strong analytical and problem-solving skills with the ability to interpret HR data and metrics; + Deep understanding of HR best practices, employment law, and organizational behavior; + Ability to work on both strategic and tactical responsibilities in a fast-paced environment **Experience/Skills:** This position requires at least 10 years of progressive Human Resources experience with an emphasis in leadership development, talent management, HR Strategy and process improvement. **Education:** This position requires a Bachelor's Degree in Human Resources or related field. Master's degree preferred. **Certifications:** SPHR certification preferred. **Work environment:** Mostly office work with some travel as necessary. CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume. Welcome to the CyrusOne Career Portal! A great opportunity awaits you so don't delay, apply today! CyrusOne is proud to be recognized as a Top Work Place by USA Today. Celebrated for our company culture, CyrusOne stands out for its commitment to core values such as community, agility, respect, an enjoyable workplace, ethics, and exceptional service. This accolade reflects CyrusOne's dedication to creating an engaging, respectful, and growth-oriented environment, underpinned by integrity, which not only enhances customer satisfaction but also contributes to the company's overall success. CyrusOne is a leading global data center developer and operator specializing in delivering state-of-the-art digital infrastructure solutions. With more than 50 high-performance mission-critical facilities worldwide, the Company ensures the continued operation of digital infrastructure for nearly 1,000 customers, including approximately 200 Fortune 1000 companies. CyrusOne's leading global platform of hybrid-cloud and multi-cloud deployments offers customers colocation, hyperscale, and build-to-suit environments, which help enhance the strategic connections of their essential data infrastructures and support the achievement of sustainability goals. CyrusOne data centers offer world-class flexibility, enabling clients to modernize, simplify, and rapidly respond to changing demands. Combining exceptional financial strength, a broad global footprint, and continued investment in key digital gateway markets, CyrusOne provides the world's largest companies with long-term stability and strategic advantage at scale. For more information, please visit cyrusone.com (****************************************************************************** .
    $99k-126k yearly est. 60d+ ago
  • Senior Systems Consultant (Commercial Lending)

    Dev 4.2company rating

    Senior Technician Specialist Job 16 miles from Rowlett

    Company DescriptionJobs for Humanity is partnering with FIS to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: FIS Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 15 - 25% Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity, giving a voice to everyone on the team. And we celebrate our success together. If you want to make an impact in fintech, we'd like to know: Are you FIS? About the team Join our Professional Services organization today! You'll have the chance to collaborate with project managers, delivery managers, and other consultants on the team. Our entire Commercial Loan Servicing (CLS) Consulting Services team worldwide has over 70 team members! Our Commercial Lending team is very collaborative and supportive of each other. You'll have the chance to engage in weekly team meetings where you'll be supported by your leader and peers. We're a professional group that expects and delivers high quality work. What you will be doing Our Senior Systems Consultant is the face of FIS to our clients. You'll be a system expert working with our clients to setup tables and parameters and explaining how they impact the client's business. You'll be the liaison between CLS developers and client business teams, like commercial loan operations. Our consultant also supports our clients during test script writing, test planning, test execution and is heavily involved in issue tracking, issue testing and resolution. Facilitates weekly status meetings working through issue management and resolution. Maintains status reports, issue and action logs, project plans and documentation. Processes change requests, i.e., enable firewalls, sub applications, etc. Sets up security and product parameters, third party integration requirements, etc. Facilitates technical questionnaire, manages challenges and issues. Facilitates technical call, managing all LAN, hardware peripherals supporting product. Tests all authoring modification, including third-party integration. Ensures all database distribution is facilitated and validated with every activity during the implementation-conversion process. Product definition, gathers business requirements and translates to configuration development and scope. Trains the trainers - facilitates product specific training and ensures trainers incorporate processes and procedures as designated. Develops and facilitates execution of configured software with production data to include transaction processing and balancing. Provides implementation-conversion support - develops and manages master conversion plan for implementation from a readiness to full production environment. What you bring: Commercial Lending experience on ACBS or CLS for 5 years or more Communicates both verbally and in written form in a clear, concise and professional manner Ability to work on site in Dallas to support our client Experience with API's Requires good working knowledge of FIS systems as well as the industries in which FIS competes for business Ability to understand and apply concepts Ability to handle project commensurate with job expectations Ability to analyze and solve problems using learned techniques and tools Requires human relations, negotiation and documentation skills Team skills, including the ability to establish and maintain effective working relationships both internally as well as externally What we offer you: At FIS, you can grow your career as far as you want to take it. Here's what else we offer: Opportunities to make an impact in fintech Personal and professional learning Inclusive, diverse work environment Resources to give back to your community Competitive salary and benefits #LI-MA1 Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
    $81k-118k yearly est. 60d+ ago
  • Level 2 Technical Specialist

    Datamax Inc. 3.9company rating

    Senior Technician Specialist Job 26 miles from Rowlett

    There are two important characteristics possessed by Datamax Technical Specialists: people skills and technical competence. People Skills Technical Specialists are responsible for providing technical support for Datamax-managed network service clients. The ideal candidate must be technically savvy, detail oriented, and able to work well with a diversity of personality types in various business and technical settings. The ideal candidate will have a “can do” attitude, exhibit a positive manner when working with clients, and be committed to being a team player. Technical Competence Support Desk Technical Specialists are responsible for using tools like ConnectWise to remotely support, proactively manage, and otherwise engage Datamax clients in a positive and productive manner. Strong problem-solving skills are required. Essential Activities: Manage our TechCare IT service accounts and perform maintenance Implement IT projects, such as server/email migrations and other configurations under the direction of project management Respond to calls and/or escalated ticket needs of the managed service accounts Thorough documentation of knowledgebase entries, all technical tasks, time tracking, client information, etc. Education: High school or equivalent (Required) Experience/Qualifications: Help desk or technical support: 2 years required; 3+ years preferred Windows 10+ support: 1 year required; 2+ years preferred Microsoft Office and O365 support: 1 year required Basic network troubleshooting: 1 year required; 1+ year preferred Windows Server 2016+: 1+ year preferred MCSA, MCSE, and/or other certifications preferred Must be able to pass criminal background check and drug screen Job Type: Full-time Schedule: 8 hour shifts Monday to Friday Some work outside normal business hours may be required On call rotation, including some weekends and holidays Salary: $48,000.00 - $52,500.00 per year Benefits: Medical / Dental / Vision Insurance 401k / Profit Sharing Short-Term and Long-Term Disability FMLA Group Life Insurance PTO / Paid Holidays Educational Assistance Employee Assistance Program Compensation for on call rotation Work Location: In-office full time unless on client site
    $48k-52.5k yearly 24d ago
  • General Liability Senior Technical Specialist

    Travelers Insurance Company 4.4company rating

    Senior Technician Specialist Job 10 miles from Rowlett

    **Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Claim **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $91,800.00 - $151,600.00 **Target Openings** 1 **What Is the Opportunity?** Under general supervision, this position is responsible for investigating, evaluating, reserving, negotiating and resolving assigned General Liability Bodily Injury and Property Damage claims. Provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, litigation management, negotiation and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations. Provides consulting and training resources, and serves as a contact and technical resource to the field and our business partners. This job does not manage staff. Travelers offers a hybrid work location model that is designed to support flexibility. **What Will You Do?** + Directly handles assigned severity claims. + Provides quality customer service and ensures file quality and timely coverage analysis and communication with insured based on application of policy information to facts or allegations of each case. + Consults with Manager on use of Claim Coverage Counsel as needed. + Directly investigates each claim through prompt and strategically-appropriate contact with appropriate parties such as policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts to determine the extent of liability, damages, and contribution potential. Interview witnesses and stakeholders; take necessary statements, as strategically appropriate. + Complete outside investigation as needed per case specifics. + Actively engages in the identification, selection and direction of appropriate internal and/or external resources for specific activities required to effectively evaluate claims, such as Subrogation, Risk Control, nurse consultants, and fire or fraud investigators, and other experts. + Verifies the nature and extent of injury or property damage by obtaining and reviewing appropriate records and damage documentation. + Maintains claim files and documents claim file activities in accordance with established procedures. + Utilizes evaluation documentation tools in accordance with department guidelines. + Proactively reviews Claim File Analysis (CFA) for adherence to quality standards and trend analysis. + Utilizes diary management system to ensure that all claims are handled timely. + Establishes and maintains proper indemnity and expense reserves. + Recommends appropriate cases for discussion at roundtable. + Attends and/or present at roundtables/ authority discussions for collaboration of technical expertise resulting in improved payout on indemnity and expense. + Actively and enthusiastically shares experience and knowledge of creative resolution techniques to improve the claim results of others. + Applies the Company's claim quality management protocols and Best Practices to all claims; documents the rationale for any departure from applicable protocols with or without assistance. + Develops and employ creative resolution strategies. + Responsible for prompt and proper disposition of all claims within delegated authority. + Negotiates disposition of claims with insureds and claimants or their legal representatives. + Recognizes and implements alternate means of resolution. + Manages litigated claims. Develops litigation plan with staff or panel counsel, including discovery and legal expenses, to assure effective resolution and to satisfy customers. + Applies litigation management through the selection of counsel, evaluation and direction of claim and litigation strategy, + Tracks and controls legal expenses to assure cost-effective resolution. + Effectively and efficiently manages both allocated and unallocated loss adjustment expenses. + Attends depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed. + Updates appropriate parties as needed, providing new facts as they become available, and their impact upon the liability analysis and settlement options. + Recognizes cases, based on severity/complexity protocols that should be transferred to another level of claim professional and refers on a timely basis. + Appropriately deals with information that is considered personal and confidential. + Fulfills specific service commitments made to certain accounts, as outlined in Special Account Communication (SAC) instructions and inquiries from agents and brokers. + Represents the company as a technical resource, attends legal proceedings as needed, acts within established professional guidelines as well as applicable state laws. + Actively provides mentoring and coaching to less experienced claim professionals to increase the technical expertise and improve bench strength. + Shares accountability with business partners to achieve and sustain quality results. + Evaluates all claims for recovery potential; directly handles recovery efforts and/or engages and directs Company resources for recovery efforts. + In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Bachelor's Degree preferred. + 4 years bodily injury litigation claim handling experience preferred. + Advanced level knowledge in coverage, liability and damages analysis and has a thorough + understanding of the litigation process, relevant case and statutory law and expert + litigation management skills preferred. + Extensive claim and/or legal experience and technical expertise to evaluate severe and + complex claims preferred. + Able to make independent decisions on most assigned cases without involvement of supervisor + preferred. + Thorough understanding of business line products, policy language, exclusions, ISO forms, + and effective claims handling practices preferred. + Openness to the ideas and expertise of others actively solicits input and shares ideas. + Strong customer service skills. - Intermediate + Demonstrated coaching, influence and persuasion skills.- Intermediate + Strong written and verbal communication skills are required so as to understand, synthesize, interpret and convey, in a simplified manner, complex data and information to audiences with varying levels of expertise.- Intermediate + Strong technology aptitude; ability to use business technology tools to effectively research, track, and communicate information. - Intermediate + Attention to detail ensuring accuracy -Intermediate + Job Specific Technical Competencies: + Analytical Thinking - Intermediate + Judgment/Decision Making - Intermediate + Communication - Intermediate + Negotiation -Advanced + Insurance Contract + Knowledge - Advanced + Principles of Investigation - Advanced + Value Determination - Advanced + Settlement Techniques - Intermediate + Legal Knowledge - Intermediate + Medical Knowledge - Intermediate **What is a Must Have?** + High School Degree or GED required with a minimum of 3 years bodily injury litigation claim handling or comparable claim litigation experience. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .
    $91.8k-151.6k yearly 8d ago

Learn More About Senior Technician Specialist Jobs

How much does a Senior Technician Specialist earn in Rowlett, TX?

The average senior technician specialist in Rowlett, TX earns between $51,000 and $139,000 annually. This compares to the national average senior technician specialist range of $68,000 to $136,000.

Average Senior Technician Specialist Salary In Rowlett, TX

$85,000
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