Senior Technician Specialist Jobs in Niskayuna, NY

- 83 Jobs
All
Senior Technician Specialist
Senior Specialist
Job Training Specialist
Learning Specialist
Epic Credentialed Trainer
Lead Technician
  • Senior Relativity SME

    Contact Government Services, LLC

    Senior Technician Specialist Job In Albany, NY

    Employment Type: Full-Time, Experienced Department: eDiscovery CGS is seeking a Senior Relativity SME to join our team, you will join an experienced team and work directly with Relativity's staff as needed to resolve software-specific issues. You will also play a key role in testing Relativity software releases as well as setting up and establishing templates, views, scripts, or workflows used across all workspaces or the workspaces of an entire division. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: - Provide advanced-level support and guidance in the use of Relativity to attorneys, investigators, and the Litigation Support Specialists - Perform specialized data culling and identification in Relativity for search terms, date ranges, folder paths, and domain types using complex searches and custom indices (i.e. privilege screens, data prioritization) for matters involving litigation holds, and other DOE/OGC/OIG matters - Work with the C FTC's technical support group to resolve user issues with access, slowness, freezing, and viewer installation - Work directly with Relativity's staff as needed to resolve software-specific issues - Play a key role in testing Relativity software releases as well as setting up and establishing templates, views, scripts, or workflows used across all workspaces or the workspaces of an entire division - Remain proficient in Relativity and all its analytics tools by keeping abreast of all changes to or upcoming changes to the software including any software integrations and plugins, being an active member of the Relativity User Portal, reading the Relativity Blog and Relativity Ideas Digest - As CFTC staff members identify new features they would like to be included in Relativity, the Relativity SME shall be the C FTC's advocate by submitting ideas through the Relativity User Portal and requesting other members of eLaw to promote it, and by promoting the idea to other industry professionals or the software engineers at Relativity - Perform Relativity demos, conduct training, and create user documentation for various workflows Qualifications: - At least ten (10) years of litigation support experience including preferably four (4) years of progressively more advanced Relativity experience. - Master's degree or J.D., a Bachelor's degree plus an additional three (3) years of experience (for a total of 13 years of experience) may be substituted for the Master's degree - Relativity RCA certification - Experience in managing multiple tasks such as those defined in the scope of work must be demonstrated - Excellent oral and written communication skills required. - Must be a U.S. citizen - Must be able to obtain a Public Trust clearance Ideally, you will also have - Two (2) Relativity certifications, preferably, including the RCA - A Relativity Master certification, ideal - Experience using LAW Prediscovery and Conformity Engine preferred - Experience using Microsoft SQL Server, helpful but not required - Current or active clearance, preferred Our commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package: - Health, Dental, and Vision - Life Insurance - 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) - Paid Time Off and Observance of State/Federal Holidays Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: ************************************* For more information about CGS please visit ************************** or contact: Email: ******************* $179,275.20 - $258,953.07 a year
    $83k-116k yearly est. Easy Apply 23d ago
  • Sr Technical Specialist, Equipment Breakdown

    Travelers Insurance Company 4.4company rating

    Senior Technician Specialist Job In Albany, NY

    **Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Claim **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $87,400.00 - $144,400.00 **Target Openings** 1 **What Is the Opportunity?** Under general supervision, this position is responsible for investigating, evaluating, reserving, negotiating and resolving assigned Specialty Property Damage claims. Provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, litigation management, negotiation and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations. Provides consulting and training resources, and serves as a contact and technical resource to the field and our business partners. This job does not manage staff. **What Will You Do?** + Directly handles assigned severity claims. + Provides quality customer service and ensures quality and timely coverage analysis and communication with insured based on application of policy information to facts or allegations of each case. + Consults with Manager on use of Claim Coverage Counsel as needed. + Directly investigates each claim through prompt and strategically-appropriate contact with appropriate parties such as policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, forensic accountants, Engineers and technical experts to determine the extent of liability, damages, and contribution potential. Interview witnesses and stakeholders; take necessary statements, as strategically appropriate. + Actively engages in the identification, selection and direction of appropriate internal and/or external resources for specific activities required to effectively evaluate claims, such as Subrogation, Risk Control, Accounting Services, and fire or fraud investigators, and other experts. + Verifies the nature and extent of property damage by obtaining and reviewing appropriate records and damage documentation. + Maintains claim files and documents claim file activities in accordance with established procedures. + Utilizes evaluation documentation tools in accordance with department guidelines. + Proactively creates Claim File Analysis (CFA) to adhere to quality standards. + Utilizes diary management system to ensure that all claims are handled timely. + At required time intervals, evaluate liability & damages exposure. + Establishes and maintains proper indemnity and expense reserves. + Attends and/or present at roundtables/ authority discussions for collaboration of technical expertise resulting in accurate payout on indemnity and expense. + Applies the Company's claim quality management protocols and Best Practices to all claims; documents the rationale for any departure from applicable protocols with or without assistance. + Develops and employ creative resolution strategies. + Responsible for prompt and proper disposition of all claims within delegated authority. + Negotiates disposition of claims with insureds and claimants or their legal representatives. + Recognizes and implements alternate means of resolution. + Actively and enthusiastically shares experience and knowledge of creative resolution techniques to improve the claim results of others. + Effectively and efficiently manages both allocated and unallocated loss adjustment expenses. + Attends depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed. + Updates appropriate parties as needed, providing new facts as they become available, and their impact upon the liability analysis and settlement options. + Appropriately deals with information that is considered personal and confidential. + Fulfills specific service commitments made to certain accounts, as outlined in Special Account Communication (SAC), or Claim Service Plans (CSP), instructions and inquiries from agents and brokers when applicable. + Represents the company as a technical resource, attends legal proceedings as needed, acts within established professional guidelines as well as applicable state laws. + Actively provides mentoring and coaching to less experienced claim professionals to increase the technical expertise and improve bench strength. + Shares accountability with business partners to achieve and sustain quality results. + Evaluates all claims for recovery potential; directly handles recovery efforts and/or engages and directs Company resources for recovery efforts. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Bachelors Degree preferred. + 5 years equivalent business experience preferred. + Minimum of 3 years line specific claim handling experience. + Advanced level knowledge and skill in claim and Investigation techniques. + Basic working level knowledge and skill in various business line products. + Strong negotiation and customer service skills. + Skilled in coverage, liability and damages analysis. + Extensive claim experience and technical expertise to evaluate severe and complex claims. + Able to make independent decisions on most assigned cases without involvement of Claim Manager. + Openness to the ideas and expertise of others actively solicits input and shares ideas. + Thorough understanding of commercial lines products, policy language, exclusions, ISO forms, and effective claims handling practices. + Demonstrated coaching, influence and persuasion skills. + Advanced written and verbal communication skills are required so as to understand, synthesize, interpret and convey, in a simplified manner, complex data and information to audiences with varying levels of expertise. + Can adapt to and support cultural change. + Strong technology aptitude; ability to use business technology tools to effectively research, track, and communicate information. + Analytical Thinking - Advanced + Judgment/Decision Making - Advanced + Communication - Advanced + Negotiation - Advanced + Insurance Contract Knowledge - Advanced + Principles of Investigation - Advanced + Value Determination - Advanced + Settlement Techniques - Advanced + Legal Knowledge - Basic + Property Technical - Advanced **What is a Must Have?** + High School Diploma or GED required; A minimum of 5 years Personal Lines or Commercial Lines Property claim handling experience required. + In order to perform the essential job functions of this job, acquisition and maintenance of Insurance License(s) are required to comply with state and Travelers requirements. Generally, License(s) are required to be obtained within three months of starting the job. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .
    $87.4k-144.4k yearly 29d ago
  • Manufacturing Technical Training Specialist

    General Dynamics Mission Systems 4.9company rating

    Senior Technician Specialist Job In Pittsfield, MA

    Basic Qualifications Bachelor's degree or equivalent is required plus a minimum of 2 years of relevant experience; or Master's degree. CLEARANCE REQUIREMENTS: Department of Defense Secret security clearance is required within a reasonable period of time. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. Responsibilities for this Position Ready to be a leader with the company that is committed to pushing the limits of truly advanced technologies? At General Dynamics Mission Systems, we create the products and services that help our service members, intelligence analysts and first responders keep our nation safe. The work we do is so advanced, it's often classified. If you want to put your talent in the spotlight, it's waiting for you right now, right here. We apply advanced technologies such as Artificial Intelligence, Blockchain, AR/VR, Cloud Native and Quantum Physics to solve our customers' missions in cyber, RF, undersea, interstellar and everything in between. As the Manufacturing Technical Training Specialist, you'll build productive relationships by developing specifications in order to conduct technical training courses, in both classroom lectures and laboratory sessions, for employees in the use of complex situations for multiple products. You'll work with engineering, technical support and manufacturing to ensure that course material reflects current product features, as well as develop criteria for evaluating effectiveness of training activities. This position has daily interface with employees, co-workers, managers, and Sr. Leadership customers as needed and will require strong problem solving and communication skills. General Dynamics Mission Systems employees work closely with esteemed customers to develop solutions that allow them to carry out high-stakes national security missions. Duties and Tasks: Support technical and core process training for Manufacturing Utilize technical knowledge and performance based instructional skills in areas such as Hand Soldering, Electrical and Electronic Assemblies, Acceptance of Printed Circuit Boards, Harness and Cable Assemblies, Use of Torque and Precision Measurement Tools, and other related courses as required to meet functional/program training certification needs. Update training processes in conjunction with Manufacturing Engineers and Shop Floor supervisors Ensure that all employee training is current and maintain training database. Interact daily with employees, co-workers, managers, and customers as required. Create, review, and update online training with specific process information and other process direction; review and assign course frequency Establish training sessions including assigning individuals to the course as needed, setting up classroom, and scheduling trainings Conduct IPC and Initial Hands-on training as required; requires becoming certified Work with new operators on a regular basis to ensure they are building to requirements Ensuring the training classroom is re-stocked as required for each training session Communicate to supervisors regularly on aptitude of new operators to ensure performance concerns are dealt with immediately Conduct regularly scheduled cell/program refresher or corrective action training based on defects or challenges identified. Assist in implementation of assembly aides, workbook improvements, or new build guidance. In addition, may perform and/or contribute to the following tasks: Defines specific parameters for tooling, fixtures or equipment required considering interface requirements Prepares complex departmental reports, purchases, requests, and training and development plans and other data as required Works the application of standard engineering principles and methods to the solution of process/production problems Coordinates designs with manufacturing engineering to ensure the practicality of the design and assists in the solution of production difficulties encountered in manufacturing Directs work and offers technical direction and mentoring to lower level specialists and technicians Assists engineering in the evaluation of new manufacturing systems Interfaces with engineering departments, quality control, manufacturing, purchasing or other groups as required in order to complete project plans Works independently in following general outlines of assignments Requires only minimal supervision and very little technical assistance Normally works under the guidance of an operations manager, senior engineer or project Leader Knowledge, Skills and Abilities: Experience with Formal Instructional Facilitation and Technical Training Delivery Knowledge of training core processes Experience with training management systems and performing training related activities Experience working with customers/teammates on training development projects Strong project management and organizational skills Excellent communication with good interpersonal skills Experience delivering and evaluating training effectiveness and employee performance Experience Training Soldering Electrical and Electronic Assemblies to IPC/EIA J-STD 001 Experience Training Harness and Cable Assembly Fabrication to IPC/WHMA-A-620 Requires intense concentration to assure accurate completion of technical assignments Supports concurrent engineering to approve complex design Requires the ability to plan, schedule and execute work Shows initiative on assignments, and professionally executes projects with little direction Proficient mechanical and electrical aptitude Proficient ability to present technical information to peers using written and verbal approaches Proficient computer skills What you'll experience: Technologies that aren't just top-notch, they're often top-secret A team of bold thinkers committed to exploring what's next Opportunities to gain new knowledge - as it's discovered What you bring to the table: A Bachelor's degree or equivalent plus a minimum of 2 years of relevant experience; or Master's degree Solid knowledge of applicable subjects and equipment assemblages being trained and of applicable laboratory training aids, interactive multi-media training technologies and other tools and devices used to conduct training Ability to use various software applications including Word, Excel, and PowerPoint to produce training materials Solid analytical thinking and problem-solving skills What sets you apart: Ability to install and maintain hardware and software associated with this position Outstanding communication skills Strong initiative on assignments and ability to exercise independent judgment and professionally executes projects Ability to think creatively and multi-task Commitment to ongoing professional development Team player who thrives in collaborative environments and revels in team success Workplace Options: This position is fully on-site where you will be part of the Pittsfield, Massachusetts Manufacturing team. Salary Note This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled. Combined Salary Range USD $72,059.00 - USD $77,970.00 /Yr. Company Overview General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team! Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
    $72.1k-78k yearly 60d+ ago
  • Sr. Dev

    Vanta Partners

    Senior Technician Specialist Job In Saratoga Springs, NY

    TITLE - Senior Developer THE OPPORTUNITY: The Senior Software Engineer / Developer is responsible for handling a wide variety of programming and design projects related to an internal web-based application, that are requested by the VP and Project Manager. He/she frequently handles complex or large-scale web development projects, handling all stages of development from start to finish including programming and design. He/she also assists the VP and Project Manager in generating new ideas relating to the appearance and functionality of our websites. *This is an onsite role* Qualifications and Skills 4 Year College Degree in Computer Science or IT related field Minimum 6 years working in web-based applications PHP, MySQL, Javascript/AJAX, CSS, SASS, HTML(5), XML, and JSON Experience with GIT or other version control systems System administrator experience is a plus Strong communication skills both written and verbal (able to present new features to users) LARAVEL experience is a HUGE PLUS Benefits 12 Paid Holidays per year (+ your birthday!) Health Insurance through CDPHP 60% paid by COMPANY (Family plan available) Dental Insurance through Guardian 100% paid by COMPANY (Family plan available) Vision Insurance through Guardian 100% paid by COMPANY (Family plan available) Tuition Reimbursement Program (up to $2500.00 per year) Paid Time Off after 3 months Gas Mileage Reimbursement after 3 months COMPANY 401k Plan with a 4% match after one (1) year of employment Onsite Fitness Center
    $83k-115k yearly est. 60d+ ago
  • Learning Specialist(s) - Part-Time - SUNY Schenectady County Community College

    Schenectady County Community 3.7company rating

    Senior Technician Specialist Job In Schenectady, NY

    About SUNY Schenectady County Community College: SUNY Schenectady County Community College (SUNY Schenectady) one of the State University of New York's finest two-year colleges located in upstate New York's vibrant and growing Capital Region, with easy access to Boston, NYC, the Adirondack and Catskill Mountains, Montreal and scenic Hudson Valley, all of which are just a few hours away. SUNY Schenectady is a premier college that provides quality, comprehensive education for transfer, career, training and workforce development to a diverse population in a student centered environment. The College offers more than 50 transfer and career programs in science, aviation, culinary, music, and liberal arts, and serves more than 5,000 students. We take pride in being an urban campus with a small town feel. SUNY Schenectady is dedicated to cultivating an environment that celebrates diversity, prioritizes inclusion, and insists on equitable access. Diversity, equity, and inclusion are central to our vision and mission; we know that to foster a sense of belonging and preserve connectedness, we must create and maintain working and learning spaces that welcome, respect, and appreciate difference. SUNY Schenectady provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. We encourage applications from members of historically underrepresented groups, women, veterans, and persons with disabilities. Job Description: Reporting to the Director of Academic Services, the part-time Learning Specialist position provides academic support to students in specific content area(s). Special consideration will be given to candidates who have a background that includes previous tutoring and/or teaching experience, as well as experience implementing student-centered instructional strategies. We encourage applications from candidates committed to supporting a diverse student population and those who will contribute to an inclusive culture and ethos on campus. Work schedule is flexible with options for days/evenings and/or weekends. The incumbent does not have supervisory responsibility. SUNY Schenectady continuously recruits for part-time Learning Specialists in the following areas of study: Accounting American Sign Language Business/Management Business Law/Paralegal Computer Science Criminal Justice Culinary Arts Early Childhood/Education Economics English Composition ELL Support French History Hospitality and Tourism Literature Mathematics (All Levels) Music Political Science Psychology Science (All) Sociology Spanish Statistics Requirements: Minimum Qualifications: Associate's degree Previous tutoring experience a plus Preferred Qualifications: Bachelor's degree Special Information: VISA sponsorship is not available for this position Offers of employment will be conditional based on the successful completion of a background check and verification of official college transcripts Additional Information: Salary: $16.38/hr. - $18.20/hr. At SUNY Schenectady, salary is only one aspect of your compensation package. Benefits and perks: As a part-time team member here, you'll enjoy: A choice of retirement systems A deferred compensation program Professional development opportunities Two on-site childcare providers (depending on availability) Plus additional savings programs and perks! Application Instructions: Applicants must submit the following documents to be considered for this position: Cover letter Resume Completed SUNY Schenectady Employment Application References Unofficial transcripts (Official transcripts will be requested at time of hire) CAMPUS SAFETY REPORT The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the College's crime statistics for the past three years; and the availability regarding the College's current campus security policies. SUNY Schenectady County Community College's Annual Security Report is available here . SUNY Schenectady is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United Stated and to complete the required employment eligibility verification form upon hire.
    $16.4-18.2 hourly 12d ago
  • Training Specialist Manager

    Wilson Language Training 4.5company rating

    Senior Technician Specialist Job In Albany, NY

    **Department:** Acadience Professional Development We strive to reflect this belief in our work and the success of our team members is no less paramount. We-re dedicated to ensuring that every employee experiences truly satisfying professional development while feeling inspired to bring their authentic selves to work. Are you ready to be a changemaker? We are growing and looking to hire a Training Specialist Manager. The Acadience Training Specialist Manager is a full-time, remote or hybrid role responsible for leading and growing a team of highly skilled Acadience Training Specialists. This includes recruitment, onboarding, professional development, and continuous support to ensure the team delivers exceptional training and support services to educators. As a key leader, the ATS Manager will oversee hiring processes, design tailored onboarding plans, and foster a collaborative team culture. By providing personalized coaching, maintaining training standards, and encouraging professional growth, the manager ensures the team remains at the forefront of educational best practices. This role plays a pivotal part in supporting educators to improve student outcomes through effective use of Acadience assessments and data-driven practices. **Essential Job Functions:** + Lead recruitment, hiring, and onboarding of new Acadience Training Specialists, including designing experiential assignments and making hiring recommendations. + Develop tailored onboarding plans that align with individual expertise to ensure timely contributions from new hires. + Provide continuous supervision, guidance, and mentorship to Training Specialists, fostering professional growth and ensuring alignment with training standards. + Monitor and support training fidelity by observing and offering remote and in-person feedback. + Oversee the scheduling and deployment of Training Specialists to meet diverse client needs while promoting equitable workload distribution. + Facilitate regular 1:1 and team meetings to promote collaboration, address challenges, and share updates. + Evaluate Training Specialists' performance, including annual reviews, goal setting, and credential maintenance. + Collaborate with the Customer Experience team and other departments to troubleshoot training challenges and provide strategic insights for continuous improvement. + Stay informed about trends in structured literacy, math, related legislation, and implementation sciences, sharing insights to support team development. + Oversees the professional learning eligibility and credentials of Specialist team members to ensure Specialists are maintaining their status and reinstating eligibility/credentialing as needed including state/district background clearances where required. + Maintains close and effective working relationships with the Acadience Division - the Professional Learning & Research departments. + Serves as a resource to the others in the Customer Experience Department by sourcing answers to questions related to Acadience assessments and the broader fields of structured literacy, and the sciences of reading, math, and implementation + Participates in ongoing professional development to set and/or maintain own eligibility to conduct all Acadience professional learning offerings. + Keeps abreast of educational research and trends in literacy and math education, particularly as it relates to learners with dyslexia, dysgraphia, dyscalculia, dyslexia resources, and dyslexia legislation. + Attends conferences, seminars, and other events as assigned and shares learning with Fidelity and other teams as appropriate + Understands and displays Wilson-s values + Other duties as assigned **Minimum Requirements/Skills:** + Able to manage educational professionals + Able to travel as assigned to conduct limited professional learning and support new Specialists + Able to handle multiple assignments and projects while making good decisions + Able to work individually and as a team member + Technological aptitude and eagerness to increase technological skill level with front-end applications as they relate to Acadience professional learning and other assignments including but not limited to NetSuite + Strong problem-solving, organizational, and written and verbal communication skills + Able to take initiative, prioritize tasks, seek input, and communicate progress, as appropriate + Able to prioritize, track, and manage workload efficiently + Displays excellent organizational skills + Able to facilitate meetings effectively + Able to triage client and employee concerns + Strong oral and written communication skills + Able to instruct, guide, and manage educational professionals including the ability to provide + Receives and delivers constructive feedback + Attends to details and pursues high-quality professional learning outcomes + Proven ability to host effective online meetings: + Intuitive knowledge of technology tools for video presentation + Ability to make participants feel comfortable with technology in a virtual environment + including the ability to problem-solve and troubleshoot technical issues + Ability to establish credibility with program knowledge and technical skills + Ability to demonstrate genuine energy while building a rapport/establishing a community and engaging with remote participants + Flexibility and the ability to remain calm under pressure/technical malfunctions + Ability to maintain remote participant-s attention through effective use of voice, tone, volume, and pitch **Education or Certification:** + Master-s Degree in Education or a related field + Acadience Mentor, current credential is a plus **Experience:** + Knowledge of and experience with Acadience Learning assessments + 5+ years of experience in using and training others on Acadience assessments as a mentor, a plus + Experience with system-wide implementation (e.g., state initiatives, district initiatives, or related experience) + Experience managing individuals in a team in a business and/or educational training settings + Able to use tools and established systems to successfully work with internal staff and + Specialists and members of the Customer Experience Department + Experience and proficiency in learning and using online meeting software + Extensive experience teaching/coaching using Acadience assessments in a variety of educational settings + Able to travel to support team members in the field, attend conferences as assigned, and attend company meetings. + Substantial background and experience in structured literacy and the sciences of reading, math, and implementation. Wilson has identified the anticipated pay range for this role based on the many factors that we consider in defining compensation levels for our roles, including market data, and internal equity considerations. Actual pay, and allocation between base and any target discretionary bonus, will vary based on geographic location, education, work experience, skills, market data, and internal equity considerations. Wilson offers competitive benefits, including: + Medical, dental, vision, and Life & Disability Insurance + 401k plan with partial employer match + Paid Time Off + Paid holidays + Tuition reimbursement + -O-Connor days,- which refers to a company-wide office closure between Christmas and New Year-s Eve, as well as other perks. + Tuition reimbursement Anticipated Salary Range: $88,400 - $117,100. Wilson Language Training is an Equal Opportunity, Drug-Free Employer Committed to Diversity in the Workplace. M/W/D/V
    $88.4k-117.1k yearly 54d ago
  • EPIC Principal Trainer- Physician Billing

    Albany Med Health System 4.4company rating

    Senior Technician Specialist Job In Albany, NY

    Department/Unit: Patient Engagement Center Work Shift: Day (United States of America) Salary Range: $71,612.39 - $110,999.20Principal trainers work with the training managers, analysts, and operational leadership to develop and maintain the training program for the roles in their application (BILLING- PB) within the Epic healthcare record platform, via the AMHS Revenue Cycle Academy Training Program for hospital and practice employees across all campus sites within Albany Med Health System. Duties encompass developing training curriculum, maintaining training system environment, and development and updating library of resources. Direct instruction to end users to manage training tickets individually or in group settings is required, to provide technical support and workflow education to AMHS staff. Epic Principal trainers are responsible for implementing system maintenance and upgrades, testing, and troubleshooting issues as needed. Principal trainers are responsible for the onboarding and development of training coordinators in the credentialing process. This role's primary goal is to ensure that employees have the skills that they need to optimize system utilization: working closely with Training staff, Epic, and Operations to ensure the delivery of high quality end-user training. You will be responsible for the development of curriculum and materials that will support the successful education of staff across the health system. NOTE: THIS IS NOT A REMOTE POSITION, THIS IS ON-SITE. · Designs, develops, and maintains instructional materials. · Building and testing of training environments, providing support, and troubleshooting issues. · LMS (Healthstream) curriculum development and maintenance. · Job Aid design and development. · Learning Home resource library maintenance and updates. · Quarterly system upgrade education- design and delivery. · Presentation to leadership on system functionality in workflow design, development of supporting training materials for end users based on operational decisions made. · Prompt response to security access requests requiring training review, and end user training tickets (with 1:1 instruction when required) · Collaboration with clinical PTs where workflows cross applications, training of clinical end users in CADENCE/PRELUDE functionality as necessary. · Training and credentialing additional classroom trainers as needed. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
    $71.6k-111k yearly 11d ago
  • Learning Specialist

    Burr and Burton Academy 3.9company rating

    Senior Technician Specialist Job In Manchester, VT

    Burr and Burton Academy seeks a full-time special educator, beginning August 2025. Candidates must have experience supporting students with social cognition, behavioral, and social emotional needs, and experience in planning, leading, and managing IEP meetings. Necessary qualities include a strong instructional background in basic skill areas, effective communication, initiative, knowledge of special education regulations, and the ability to complete and interpret evaluations and IEPs. Responsibilities include collaborating with agencies that prepare students to pursue independent living and work opportunities, and facilitating related transition activities. A calm, supportive demeanor and willingness to work as a collaborative team member with educators, families, and outside agencies is required, as is current Vermont certification in special education. Preferred candidates have a familiarity with MTSS (Multi-tiered System of Supports), are competent in data collection, technology integration and progress monitoring, and have the ability to motivate and engage students. Applicants should submit a personal statement, resume and references (preferably in a single pdf document) to Robin Urbanski, Assistant to the Headmaster, at ************************. Candidates will be considered on a rolling basis. The posting will be removed from the school's website once the position is filled.
    $48k-57k yearly est. 18d ago
  • Office Experience Senior Specialist

    The Boston Consulting Group 4.8company rating

    Senior Technician Specialist Job In Washington, MA

    Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do We are looking for a dynamic and driven, team-centric individual who thrives in a fast-paced and challenging environment. The WAS Office Experience Senior Specialist will coordinate, implement, and contribute to a variety of operational and people-based initiatives in support of the WAS office working closely with the Operations Director. This role is essential to the culture of the WAS office and is based in-office Monday through Friday. Key responsibilities of this role include: * Working in collaboration with the Office Experience Team to ensure the smooth day-to-day operation and consistently high level of customer experience and support services for the WAS office * Working with the Operations Director to develop, implement, and project manage initiatives that improve the office experience for all staff * Creating processes to capture, document, and maintain information relevant to OE projects including internal initiatives (eg, staff engagement), vendor partners (eg, caterers, property management) and processes (eg, safety & security and workplace technology) * Analyzing data to determine trends and potential areas for improvement to inform recommendations to Operations Director * Driving content creation for internal staff communication and distribution, ensuring information is accurate, current, and aligned with BCG regional and global guidance (eg Marketing, Legal, Risk) * Managing Digital Tools for the team, such as SharePoint sites and Slack workspaces * Partnering with Concierge team for coordinating in-office and offsite meetings, collaborating with the OE Team to ensure a high level of customer service and seamless logistical support for every detail including catering, room reservation, room set-up, coordination of AV needs with the IT Team, meeting needs of visitors * Serving on office's Incidence Response Team; supporting regular reviews of safety and security plans and related preparations alongside Operations Director and Business Management Senior Director * Providing backup to the other members of the Office Experience Team as necessary, including Concierge and Events teammates, especially on days with multiple internal events * Other duties and projects as assigned by the Operations Director and Office Leadership team You're Good At: * Making judgment calls - you're highly professional and diplomatic, you know when to ask for help or advice, and you are perceptive and practical * Building strong working relationships with a broad and diverse set of stakeholders - both senior and junior. You are continually looking outwards, and you have a client service mentality that drives your behavior * High degree of flexibility in a fast-paced environment. You manage and balance changing priorities seamlessly and are levelheaded under stress * Creatively finding solutions and innovative approaches to solve problems. You proactively identify issues and independently solve difficult problems by applying broad knowledge and experience. You have a strong intellectual curiosity and you're a creative thinker interested in the bigger picture * Leading by example and influence. You are an excellent partner and coach to your teammates * Driving culture and positive and supportive team dynamics * Driving the business forward by connecting the dots * Organization - excellent at time and project management, has clear systems and composure to deal with multiple tasks at once and ensures everything gets done in a timely manner * Committing to improving the status quo - we respect and hire people who are willing to ask questions or make suggestions, even if it is turned down * Being Self-motivated - a "can-do" attitude with an entrepreneurial spirit and a desire to take on an increasing level of responsibilities What You'll Bring * A Bachelor's degree with a minimum of 3 years' experience in a fast-paced environment, ideally within a professional services context * Strong service orientation and hospitality mindset, sensitivity to responding to customer needs * Strong attention to detail and accuracy, particularly when under pressure * Excellent communication, analytical, and stakeholder engagement skills * An "up for anything" attitude and willingness to go above and beyond what is written in this job description * High degree of integrity, a positive attitude, and the ability to maintain absolute confidentiality * A strong work ethic and positive attitude. You exude calm under pressure and drive consensus in tough moments * Proficiency in Windows, Word, Excel, PowerPoint, Outlook, and ability to quickly learn new applications and technology tools Who You'll Work With The WAS Office Experience Team is the backbone of the Washington and FED offices, providing support through Concierge, Meeting Support, Affiliation and Facilities roles. This role reports to the Operations Director. Additional info Total compensation for this role includes base salary, annual discretionary performance bonus, contributions to BCG's Profit Sharing and Retirement Fund (PSRF), and a market leading benefits package described below. We expect total annualized compensation for Washington DC-based employees to be approximately the following: * Base salary between $74,000-$90,000 placement within this range will vary based on experience and skill level * Annual discretionary performance bonus between 0-12% * 5% Profit Sharing Retirement Fund (PSRF) contribution, increasing to 10% after two years of service. Contributions are vested immediately and there is no waiting period * First year annualized target total compensation: $87,024 - $105,840 (USD) At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members.* That's zero dollars in premiums taken from employee paychecks. All of our plans provide best in class coverage: * Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children * Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs * Dental coverage, including up to $5,000 in orthodontia benefits * Vision insurance with coverage for both glasses and contact lenses annually * Reimbursement for gym memberships and other fitness activities * Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan * Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement * Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) * Paid sick time on an as needed basis * Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
    $87k-105.8k yearly 34d ago
  • Training Specialist

    Youth Research

    Senior Technician Specialist Job In Albany, NY

    Full-time Description Training Specialist - Child Protective Services or Child Welfare Casework- multiple positions Rensselaer, NY Youth Research, Inc (YRI) assists the New York State Office of Children and Family Services (OCFS) and its' state and local partners in developing, administering, and delivering training and learning opportunities and related activities for the full range of services for which OCFS is responsible, such as child welfare, juvenile justice, childcare, adoption and foster care, youth development, and child and adult protective services. Duties Under the supervision of a Training Supervisor the Training Specialist will be responsible for planning and carrying out foundational casework training to all Child Protective Services (CPS) caseworkers or Child Welfare (CW) caseworkers and supervisors in classroom and synchronous on-line settings. The Training Specialist will be responsible for the duties listed below. Present training courses by personally conducting classroom training, synchronous on-line training, coaching, facilitation and simulation training for caseworkers and supervisors assigned to Child Protective Services or Child Welfare caseloads. Courses to be delivered include the Child Protective Response Training, Supervising CPS, Family Assessment Response, CPS in-service training, advanced functional area training, Child Welfare Foundations Program, and special topics as assigned. Prepare lesson plans for classroom delivery, synchronous on-line delivery, mock interviews, facilitated group discussions and simulations that will help address areas of need and provide valuable lessons that the trainees can take with them into the field. Review local district and volunteer agency programs training needs through formal needs assessments. Analyze needs assessment data to develop course delivery schedules and proposals to address unmet needs. Collaborate with OCFS CPS & Child Welfare program staff to identify future needs based upon information from the field, changes to policy and/or regulation and current models of best practice in Child Protective Services. Participate in and provide subject matter expertise for curriculum development and review as directed. Evaluate training courses using Kirkpatrick 1, 2, and 3 evaluation instruments. Review and analyze training evaluation data to identify trends and areas for course/delivery improvement. Other duties as assigned. Requirements Minimum Qualifications Undergraduate degree from an accredited college or university preferably in social work, public policy, or similar. Two+ years of experience working in Child Protective Services or Child Welfare Casework Strong organizational skills and an ability to handle multiple projects and deadlines. Ability to effectively establish rapport and maintain appropriate boundaries with YRI colleagues and OCFS employees. Proficient in written and verbal communication. Commitment to teamwork and proactively fostering a collegial work environment. Basic computer skills required - Word, Excel, PowerPoint. Experience working with diverse groups and populations. Supervision experience desirable but not required. Additional Information A valid NYS Driver's license is required. Candidates from diverse backgrounds are encouraged to apply. YRI is an Equal Opportunity/Affirmative Action Employer. YRI is committed to ensuring equal opportunity for persons with disabilities and workplace diversity. It is the policy of YRI to provide reasonable accommodations to qualified applicants and employees with disabilities to enable them to perform the essential functions of the position for which they are applying or for which they are employed. YRI does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under title I of the ADA. Salary Description $32.02/hour
    $32 hourly 60d+ ago
  • Residential Training Specialist

    Living Resources Career Opportunties

    Senior Technician Specialist Job In Albany, NY

    Full-time Description Living Resources is a non-profit human services agency. Our core purpose is to support and empower individuals with disabilities or other life-challenging conditions to live with dignity, independence, and happiness. Living Resources works with, and for, families by providing peace of mind. All employees are to be respectful and supportive of families. We are working with them as partners, providing care and services. To work for Living Resources is to make a difference in the lives of others. Living Resources provides individuals with disabilities and special needs the support they need to thrive and lead active, full lives. For many Living Resources employees, their work becomes an experience where they find fulfillment and develop both personally and professionally. The Residential Training Specialist is responsible for completing training with newly hired DSP's and current DSP's to help staff learn the skills required to become competent in their position. Training will be held in one of our many residential sites (1:1 or in small groups) or held at the main office in a classroom environment (1:1, small or large groups). Topics will include assisting managers with In-house Orientation, Person-Centered supports (boundaries/personal care), Life Skills (cooking/cleaning), along with Professional Development (working with co-workers/ time management). Trainer will work closely with the Training Dept. in creating, researching, and implementing new training programs. Successful candidate will be required to present in a group setting. Training classes will include CPR/AED/First Aid, SCIP-R, incident reporting etc. (current certification is not required). Salary: $50,000 annually Local Travel required Requirements Associates degree in human services, preferred but not required Valid NYS driver's license Minimum 2 years of experience supporting individuals with Developmental Disabilities in a residential setting Teaching/coaching/training experience- experience does not need to be in a professional setting. Must be comfortable teaching in small and large groups and be comfortable with training classes being recorded. Strong Communication and leadership skills. Must be adaptable/flexible since assignments may change frequently during workforce shortages. Must be comfortable with the physicality of teaching a range of SCIP-R physical interventions (from grasps to restraints) Must have planning skills - ability to identify needs/priorities, plan and implement new and existing training Must offer flexible hours (day/evening/weekend) to accommodate the training needs of all staff. Proficiency with Microsoft Power Point, Excel, and Word, a plus. Benefits We offer great benefits including Paid Training, Health, Dental & Vision Insurance, Health Reimbursement Accounts, Payment in Lieu of Health Insurance, Tuition Assistance, Retirement Programs and we have a Free On-Site Fitness Center in our main office in Albany! There are also opportunities to advance within our agency! Salary Description $50,000 annually
    $50k yearly 60d+ ago
  • Early Learning Specialist--Northern Berkshires

    Child Care of The Berkshires 3.1company rating

    Senior Technician Specialist Job In North Adams, MA

    Part-time Description SEEKING: We are seeking an Early Learning Specialist for our Northern Berkshires location PROGRAM DESCRIPTION: The ParentChild+ Program at Child Care of the Berkshires is a home visiting program. Early Learning Specialists bring books and toys to read, play and do fun activities for parents and their toddlers/preschoolers, to promote school-readiness skills. Early Learning Specialists make a difference by building the parent-child bond, helping children learn through play, and connecting families with community supports to help them thrive. RESPONSIBILITIES: The Early Learning Specialist has an assigned caseload of families with young children, ages 18 months-4 years old. S/he will promote early literacy in the families' homes by modeling and encouraging nurturing conversation, reading and learning through play. S/he will plan activities using books and toys as the curriculum. S/he will travel to families' homes to provide the program. S/he will document all home visits. S/he will be supported at weekly staff meetings and monthly supervision. Requirements QUALIFICATIONS: · A high school diploma/GED and experience working with families. · Ability to establish supportive, non-judgmental rapport with others; must demonstrate good listening and speaking skills. · Parenting or childcare experience and understanding of child development strongly preferred. · Positive attitude, understanding and commitment to “Strengthening Families” philosophy and family support principles · Ability to create activities to extend learning using provided books and toys. · Ability to structure time and responsibilities independently. · Ability to work with families from a variety of backgrounds. · Must successfully complete the CORI process SCHEDULE: This is a part-time position. Based on the number of assigned families, we anticipate this position being a 20-26 hours per week position. SALARY RANGE: $18.00/hour. Benefits include vision and dental insurance, sick and vacation time as well as paid holidays, paid closure days, and retirement plan. CHILD CARE OF THE BERKSHIRES IS AN EQUAL OPPORTUNITY, AFFIRMATIVE ACTION EMPLOYER, WITH A LONGSTANDING COMMITMENT TO INCREASING THE DIVERSITY OF THE EMPLOYEE COMMUNITY Salary Description $18.00/hour with benefits
    $18 hourly 42d ago
  • Senior Specialist - Architecture

    Ltimindtree

    Senior Technician Specialist Job In Day, NY

    UI Developer< < At least 8 years experience with complex Angular applications using Typescript< Proficient in creating responsive layouts with CSS and HTML< 8 years and above in Enterprise software development< Strong understanding of serverside CSS preprocessors like Stylus and Less< Familiarity with UX and design principles< Experience with databases such as MySQL Oracle MongoDB< Skilled in writing crossbrowser compatible code< Expertise in version control with GIT< Proficiency in Java and JavaScript workflow and decision engines< Bachelors degree in computer science engineering or related field or equivalent training work experience New York - New York - USA7 - 12 Years10R New York - New York - USA06-Feb-2025NACTIVE1355151 Mandatory Skills : Angular, Azure Cosmos DB, Cassandra, Dynamo DB, Java, MongoDB
    $82k-121k yearly est. 47d ago
  • Technology Lead - .Net/AngularJS

    Avance Consulting Services 4.4company rating

    Senior Technician Specialist Job In Saratoga Springs, NY

    Warm Greetings! My name is Srinath and I am a Sr. Technical Recruiter with Avance Consulting. We are a leading consulting company and have been in consulting business for last 10 years. We are primary vendors to several Fortune 1000, Investment Banks and Financial companies. I found your resume on one of the job boards and it looks to be a good fit for an open position we have. Please review the listed below. If you are interested, please respond with your updated resume or give me a call on ************ Ext 238 at your earliest convenience. If you are not looking for new roles, please forward this email to someone either from your professional network or friends who are looking for new opportunities since we have an excellent referral program. Hi, I have Opportunity with one of my client, please find below Job Description for your review. If you are interested please forward me your updated resume along with your contact details to discuss further. Role: Technology Lead - .Net/AngularJS Duration: Full Time / Permanent Location: Saratoga Springs, NY Qualifications Basic • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. • At least 4 years of experience with Information Technology. Preferred • At least 4 years of experience in C# programming. • At least 4 years of experience in web technologies (HTML5, CSS3, JavaScript). • At least 4 years of experience in common JavaScript libraries (JQuery). • At least 4 years of experience in MVC oriented JavaScript Frameworks (AngularJS preferred). • At least 4 years of experience in Server Side JavaScript Frameworks (NodeJS) • At least 4 years of experience in software development life cycle. • At least 4 years of experience in Project life cycle activities on development and maintenance projects. • At least 2 years of experience in SQL (SQL Server preferred) NoSQL (MongoDB preferred). • Ability to work in team environment and client interfacing skills. • Analytical skills • Ability to work in team in diverse/ multiple stakeholder environment • Experience and desire to work in a Global delivery environment Qualifications • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. Additional Information All your information will be kept confidential according to EEO guidelines.
    $92k-127k yearly est. 60d+ ago
  • Senior Specialist, Planning & Management

    Successacademies

    Senior Technician Specialist Job In Day, NY

    Thanks for your interest in Success Academy! Running the largest, fastest-growing, and highest-performing network of public charter schools in New York City takes a village - families, children, teachers, staff and faculty, advocates and supporters alike. We would love to welcome you to our community! We work tirelessly every day to ensure each child in NYC has access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through the doors of one of our 57 schools in NYC a fair shot at reaching his or her potential. Job Description As the fastest-growing, highest-performing charter school network in New York State, Success Academy is reimagining K-12 public education. Nationally recognized for our innovative, whole-child school model and outstanding academic results, Success Academy educators are empowering children from all backgrounds with the knowledge, skills, and self-belief to succeed in college and in life. We now need a results-driven Senior Specialist, Planning & Management to join our Schooling Team. The Senior Specialist, Planning & Management touches all aspect of schooling, including the planning function within the Schooling Team which ensures SA proactively approaches opening our network of schools each year. This role has the opportunity to analyze, diagnose, and implement scaled service processes which serve our 57+ schools (and growing). This will require building high leverage relationships within schooling and cross-functionally Think of this as an incredible opportunity to go wide & deep at SA and to interact & collaborate directly with our most senior Network and School-based Leaders. Key responsibilities include: Deeply understand and document the pain points of process owners, end users, and the intended outcomes and goals/KPIs SA and Schooling are looking to achieve. Leverage stakeholders to drive towards and implement against detailed and clear requirements Conduct detailed and data driven product deep dives. Leverage data-first approach to analyzing problems and proposing solutions Become both a technical and process expert in the areas you are shaping. Support the launch and project management of each year's planning cycles by facilitating leadership's ranking of company-wide priorities, the associated achievable scopes of work, and all requisite workstreams and milestones. Continually Identify, assess, and mitigate project risks. Address issues promptly and proactively, escalating when necessary through defined verbal and written channels Within your active scope, driving standard reporting cadence, and memorialize critical decision, risk, and process documentation Lead post-project evaluations to gather insights and incorporate lessons learned into future planning cycles and overall process improvement approaches. Recommend best practices and contribute to a culture of continuous improvement A successful applicant will have the following experiences and education: Required Qualifications Bachelor's degree in Business, Project Management or a related field Strong interest in Project Management Takes a data-centric approach in driving discussions and decision making 3+ years of proven experience managing complex projects with multiple stakeholders Ability to work effectively under pressure and handle multiple projects simultaneously in a fast-paced environment Strong organizational skills with a keen attention to detail Excellent communication and cross-functional skills - you know how to tailor messaging to audiences Required Traits Data-driven and comfortable translating business requirements into actionable insights via milestone mapping and measurable analytics. Experience with leading project management tools Experience with process improvement, documentation, and reporting To join our team, please upload a cover letter and resume that outlines your candidacy. Your cover letter should explain in detail your qualifications for the position. Resumes without cover letters will not be reviewed. ( Note: While completing the online application your cover letter may be uploaded to the same screen where you will find the resume you uploaded earlier in the process.) Success Academy Charter Schools is an equal-opportunity employer and actively encourages applications from people of all backgrounds. Compensation is competitive and commensurate with experience. Success Academy offers a full benefits program and opportunities for professional growth. Compensation Range Annual Salary: $80,000.00 - $90,000.00 Exact compensation may vary based on skills and experience. Already an employee of Success Academies? Please go to your Okta Dashboard> Workday> Applications> Career to apply via our Internal Careers page. We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth.Learn more about our philosophy, benefits, and team at ************************************************ Success Academy Charter Schools does not offer employment-based immigration sponsorship.
    $80k-90k yearly 6d ago
  • Fleet Lead Technician - Johnstown, NY

    Transport Refrigeration

    Senior Technician Specialist Job In Johnstown, NY

    Job Details TRS JOHNSTOWN - JOHNSTOWN, NY $35.00 - $39.00 Hourly AnyDescription *$5,000 Sign-on Bonus - expires 4/30/25* *Possible Relocation Assistance* Transport Refrigeration Services, Inc. is seeking a reliable, hard-working and experienced Lead Technician to join our fleet service team. We Offer: Flexible schedules with 3/12 hour days or 4/10 hour days $2.00/hour shift differential pay for 2nd and 3rd shift Extra pay per hour for ASE certifications in Brakes, Suspension, and PM's PTO accrual that begins day one of employment Medical, Dental, and Vision Employer Health Savings Account Bi-Weekly Contributions Employer Paid Basic Life and Long-Term Disability Employer 401(k) Match after one-year of employment Job Requirements & Qualifications: The successful candidate must pass a pre-employment drug screen and background check Must have experience in the field as a technician and/or supervisor Completion of a high school education or equivalent Must hold a clean and valid driver's license Must possess a toolbox and required tools As a Lead Tech you will: Manage the shift which includes - standard repair times being met, scheduling of work, quality of work performed by technicians, meeting customers repair or install deadlines, communicating work completed or not completed with next shift Assign work to technicians Answer phones for service department and assist customer with needs Creating work orders Ensure associates are working safely and policies and procedures are followed Repair minor and major issues of refrigeration units and the ability to diagnose problems with the units which included but not limited to: o Use of OEM software to diagnose issues, read codes, clear codes, download o Ability to read refrigerant unit wiring diagrams and wiring schematics o Ability to use multi-meter to perform electrical diagnostics o Ability to program microprocessor o Proper use of reclaiming machine to recover and recycle refrigerant o Proficient in soldering all types of joints and tubes General repairs on trucks - coolant system, fuel system, electrical system, drive train, brakes, and suspension. Perform cab air conditioning maintenance and repairs, which includes proper use of air conditioning recovery machine Perform PM services on trailers, refrigeration units, and APU units FHWA/DOT inspections on trucks and trailers Perform brake replacement on trucks and trailers Repair trailer ABS brake system Perform tire repairs and replacement on trucks and trailers Perform body, structural, rear door and electrical repairs on trailers Perform interior and exterior trailer washes Perform APU repair Meet standard repair times for jobs performed Performs road service work Service and repair of company vehicles Operates company and customer vehicles, fork lifts, hoists and tools Maintains a clean shop and work area Maintains confidentiality of all company information Maintains Transport and Customer standards and policies Additional duties and responsibilities as assigned Interested in learning more? Check out our video: **************************** Transport Refrigeration Services, Inc. is an equal opportunity employer. *Applicants must apply directly, no recruiting agencies please.
    $35-39 hourly 11d ago
  • Technical Lead

    Care Design New York 3.9company rating

    Senior Technician Specialist Job In Albany, NY

    The Technical Lead manages the development of software applications and data processes to support the organization's goals and operations. They are also responsible for managing the Software Development team and performing the duties of Scrum Master across the department. At Partnership Solutions, our work is performed in support of, and on behalf of, Care Design NY and Partners Health Plan. As their administrative arm, we share in a unified organizational culture, and the work we do is in furtherance of our collective ability to achieve our shared organizational mission, vision, and values as stated below: Purpose - Connecting people to their chosen support to live a healthy and meaningful life. Vision - We envision a world that is accepting, inclusive, and promotes positive health for all individuals with intellectual and /or developmental Disabilities (I/DD). Mission-Our mission is twofold: to provide compassionate, skilled, person-centered care planning that includes a holistic approach to health and wellness and to advocate for a disability-inclusive world. Values - Committed-We are committed to developing successful employees across the organization so members and families can receive high-quality support. Compassionate - We are compassionate about creating open, honest relationships through collaboration, active listening, and showing empathy for others. Connected-We are connected to each other through a sense of belonging that enriches the work environment and shapes a positive experience for members and their families. All full-time positions come with generous benefits including $3000 tuition reimbursement per calendar year, and up to $250 of professional development courses! Click here to view the current benefits summary. Responsibilities Facilitate Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives across multiple teams. Identify and remove impediments to ensure smooth team progress. Promote a culture of continuous improvement, fostering collaboration, innovation, and transparency within and outside the team. Track and manage team metrics to improve performance and delivery timelines. Lead the design, development, and deployment of the data platform and business applications to ensure they support the operational and strategic utilization of enterprise and departmental data. Manage all software development activities, including technical design, development, implementation, system integration, and deployment. Continually evaluate new technologies and software development methodologies for improvements in the efficiency and delivery of business solutions. Participate in the development of the technical roadmap for the organization. Manage the maintenance and support of all current systems to ensure they continue to meet the needs of business operations. Lead code reviews and other quality improvement processes for the team. Demonstrated ability in software development, data architecture, and people management. Full understanding of software development lifecycle best practices. Knowledge of both theoretical and practical aspects of software development. Ability to independently manage technical initiatives and liaise between business stakeholders and the technical team. Qualifications An associate's degree in computer science or a related field, along with 5 years of experience or 8 years of relevant work experience. 3 years of technical leadership experience with progressively increasing responsibilities. 3 years of experience managing enterprise software development and deployment projects. 3 years of experience overseeing software development teams. 2 years of experience serving as a Scrum Master. Expertise in all software development life cycle phases, including database and application design, development, testing, deployment, and support. Experience with various software development and design methodologies, preferably Agile and Scrum. Intermediate to advanced knowledge and demonstrated experience in at least three object-oriented programming languages, such as C#, Python, JavaScript, or similar. At least 3 years of demonstrated work experience in DevOps, including Azure DevOps, GitHub, and CI/CD processes. Intermediate to advanced knowledge and demonstrated experience with database platforms, particularly SQL Server. Experience with Python technologies and libraries such as Pandas, SQL Alchemy, and Jupyter Notebooks. Demonstrated work experience in building and consuming REST APIs. Expertise in data protection and privacy laws and practices, specifically HIPAA. Salary starting at $100,000 / year Salary up to $115,000 / year
    $100k-115k yearly 17d ago
  • EPIC Principal Trainer- Physician Billing

    Albany Medical Health System 4.4company rating

    Senior Technician Specialist Job In Albany, NY

    Department/Unit: Patient Engagement Center Work Shift: Day (United States of America) Salary Range: $71,612.39 - $110,999.20 Principal trainers work with the training managers, analysts, and operational leadership to develop and maintain the training program for the roles in their application (BILLING- PB) within the Epic healthcare record platform, via the AMHS Revenue Cycle Academy Training Program for hospital and practice employees across all campus sites within Albany Med Health System. Duties encompass developing training curriculum, maintaining training system environment, and development and updating library of resources. Direct instruction to end users to manage training tickets individually or in group settings is required, to provide technical support and workflow education to AMHS staff. Epic Principal trainers are responsible for implementing system maintenance and upgrades, testing, and troubleshooting issues as needed. Principal trainers are responsible for the onboarding and development of training coordinators in the credentialing process. This role's primary goal is to ensure that employees have the skills that they need to optimize system utilization: working closely with Training staff, Epic, and Operations to ensure the delivery of high quality end-user training. You will be responsible for the development of curriculum and materials that will support the successful education of staff across the health system. NOTE: THIS IS NOT A REMOTE POSITION, THIS IS ON-SITE. * Designs, develops, and maintains instructional materials. * Building and testing of training environments, providing support, and troubleshooting issues. * LMS (Healthstream) curriculum development and maintenance. * Job Aid design and development. * Learning Home resource library maintenance and updates. * Quarterly system upgrade education- design and delivery. * Presentation to leadership on system functionality in workflow design, development of supporting training materials for end users based on operational decisions made. * Prompt response to security access requests requiring training review, and end user training tickets (with 1:1 instruction when required) * Collaboration with clinical PTs where workflows cross applications, training of clinical end users in CADENCE/PRELUDE functionality as necessary. * Training and credentialing additional classroom trainers as needed. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
    $71.6k-111k yearly 11d ago
  • Training Specialist: Instructional Design and Development

    Youth Research

    Senior Technician Specialist Job In Rensselaer, NY

    Full-time Description Training Specialist: Instructional Design and Development Rensselaer, NY Youth Research, Inc (YRI) assists the New York State Office of Children and Family Services (OCFS) and its' state and local partners in developing, administering, and delivering training and learning opportunities and related activities for the full range of services for which OCFS is responsible, such as child welfare, juvenile justice, childcare, adoption and foster care, youth development, and child and adult protective services. Duties The Training Specialist, under the direction of the YRI Training Supervisor and a designee of the Office of Children and Family Services (OCFS) Bureau of Training and Development, Instructional Design and Development Unit (IDD), is responsible for designing and developing instructionally sound learning solutions using industry standard methods to support training products as identified by OCFS. The Training Specialist will be responsible for writing learning objectives, performance outcomes, skill assessments and evaluations that support training projects. The Training Specialist will develop training materials including trainer guides, participant workbooks, PowerPoint presentations and posters and other materials that support a wide variety of delivery modalities including simulations, classroom, eLearning, and virtual classroom training. that support training projects. They will be responsible for ensuring that all materials are formatted correctly following established guidelines for copyright policy, branding, and other considerations. The Training Specialist will carry out all duties and responsibilities listed in detail below. Develop on-the-job learning aids and quick guides that enhance participant learning and transfer of learning to the workplace and develop curriculum using a performance-based instructional design and training model (e.g. ADDIE/ISD) to design, develop, and implement training programs. Work collaboratively with OCFS and YRI staff to support training. Support train-the-trainer or new trainer development opportunities. This may include managing logistics, or co-training, and/or being the onsite expert on the curriculum and trainer guidance for facilitating curriculum. Research current trends in curriculum development and implement innovative and effective solutions to improve trainee outcomes. Research programmatic best practices to inform program areas. Communicate effectively both verbally and in writing with internal and external partners. Other duties as assigned. Requirements Minimum Qualifications Bachelor's degree from an accredited college or university preferably in Instructional Design, Curriculum Development, Adult Education, Communication, or related field. A minimum of one year of experience in designing/developing adult training curriculum and implementing adult training programs (in person, online/virtual and eLearning). Demonstrated proficiencies using Adobe Acrobat Professional, Microsoft Office products (including Outlook, Word, PowerPoint) and document and presentation templates. Excellent writing, speaking, and interpersonal skills. Working knowledge of adult learning principles, in-person and virtual classroom adult training methods, and instructional design and development methods. Preferred Qualifications A proven track record of high performance managing multiple tasks and deadlines simultaneously and enhance the spirit of teamwork through effective role modeling. Strong commitment to Diversity, Equity and Inclusion within the YRI culture. Additional Information Candidates from diverse backgrounds are encouraged to apply. YRI is an Equal Opportunity/Affirmative Action Employer. YRI is committed to ensuring equal opportunity for persons with disabilities and workplace diversity. It is the policy of YRI to provide reasonable accommodations to qualified applicants and employees with disabilities to enable them to perform the essential functions of the position for which they are applying or for which they are employed. YRI does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under title I of the ADA. Salary Description $32.66/Hour
    $32.7 hourly 60d+ ago
  • Senior Specialist - Architecture

    Ltimindtree

    Senior Technician Specialist Job In Day, NY

    Job Title: Senior Specialist - Architecture (Java Back End Developer)< < Bachelor's degree in computer science engineering or a related discipline, or equivalent work experience required< Experience in software development required - proficiency in Java 8 or higher Experience in Spring Framework and proficiency with Spring Boot Solid coding and troubleshooting experience on Web Services and RESTful API Strong experience in messaging (IBM MQ preferred)< Strong SQL skills to work on Relational databases< Strong experience in SDLC, DevOps processes - CI/CD tools, Git, etc.< Good understanding of monitoring tools such as AppDynamics, Splunk, Moog soft< Knowledge of Scrum and ability to work in a fast-paced environment< Strong analytical skills and attention to detail< Ability to learn and pick up new skills and to perform with minimal management supervision< Strong verbal and written communication skills< Knowledge in data warehousing / data lakes / pipelines is a plus Knowledge in cloud technologies is preferred Experience in the securities or financial services industry is a big plus New York - New York - USA8 - 12 Years10H New York - New York - USA07-Feb-2025YACTIVE1355322Mandatory Skills : Angular, Java
    $82k-121k yearly est. 17d ago

Learn More About Senior Technician Specialist Jobs

How much does a Senior Technician Specialist earn in Niskayuna, NY?

The average senior technician specialist in Niskayuna, NY earns between $71,000 and $134,000 annually. This compares to the national average senior technician specialist range of $68,000 to $136,000.

Average Senior Technician Specialist Salary In Niskayuna, NY

$98,000
Job type you want
Full Time
Part Time
Internship
Temporary