Senior Technician Specialist Jobs in Kansas City, MO

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  • Sr. Complaint Handling Unit Specialist

    Quest Diagnostics 4.4company rating

    Senior Technician Specialist Job 19 miles from Kansas City

    The Sr. Complaint Handling Unit Specialist conducts complaint handling activities associated with product complaints including managing end-to-end process of customer complaints, medical device reports (MDRs), maintenance of complaint files, risk management files, and responses to customers. Responsibilities Adhere to procedures to ensure timely and accurate receipt, logging, analysis and response to customer complaints. Reviews all customer complaints for validity and assures complaints are processed in compliance with policies and procedures. Manage day-to-day complaint assignment; support management in day-to-day operations in a fast-paced work environment Assign proper coding of complaints and reportable events Evaluates event(s) to determine if it qualifies as a complaint and requires a product investigation. Assesses complaint information provided, gather any missing information for complainant file, and escalates complaint for corrective action as needed. Generates MDR reports in accordance with Quest procedures and applicable regulations/standards. Reviews potential reportable events to determine if regulatory filings are required. Perform, monitor, and communicate significant complaint trends, adverse events and other pertinent reports Partners with other quality professionals and cross-functional teams to address recurring issues identified throughout the organization. Completes product complaint investigations and risk assessment activities with applicable subject matter experts. Manages customer relationship and expectations during course of complaint investigation and resolution process. Ensures compliance with all federal and international regulations/standards. Identify and implement appropriate corrective actions based on complaint analysis to prevent recurrence of issues. Monitor the effectiveness of corrective actions and adjust as needed. Conduct complaint risk assessment and generate/maintain risk management files. Required Work Experience: A minimum of 5 years of complaint handling in a GxP environment in the Pharmaceutical, Medical Device or Biotech Industry. Strong understanding and application experience of medical device regulations (FDA 21 CFR Part 803, 21 CFR Part 806, 21 CFR Part 820, ISO 13485, ISO 15189, CAP, CLIA). Excellent analytical and problem-solving skills. Strong communication and interpersonal skills to effectively interact with internal and external customers. Proficiency in complaint management software and data analysis tools. Physical and Mental Requirements: Capability to move around the lab space and various environments including warehouse, laboratory, office. Strong attention to detail for thorough analysis of quality data and documentation. Excellent problem-solving skits to identify and address quality issues effectively. Ability to work under pressure and meet deadlines, maintaining accuracy. Strong communication skills to collaborate with various teams and present finding effectively. Knowledge: Broad based technical knowledge and skills in diverse areas of business such as Quality Engineering, Quality Assurance, Quality Systems, GMP Operations as well as a good working knowledge of related functions such as operations, supplier management, laboratory operations and product development. Working knowledge of both FDA 21CFR Part 820 Quality Systems Regulations, ISO13485 standards, and CLIA, CAP, FDA requirements Demonstrated knowledge of business impact of compliance issues and risk management. Skills: Strong working relationships with Operations, Procurement, R&D, Regulatory Affairs, and the broader Enterprise Quality & Compliance organization are necessary to drive effective prioritization and collaboration to meet the needs of the business. Possesses strong conflict resolution, change management, communication (written and verbal), organizational management, business ethics and analytical reasoning skills and demonstrates the ability to work in a diverse cross-functional environment. Ability and willingness to roll up sleeves and engage to resolve day-to-day issues. Education Bachelor's Degree (Required)
    $65k-102k yearly est. 12d ago
  • Onsite Endoscopic Specialist III, Adv

    Karl Storz Endoscopy-America 4.8company rating

    Senior Technician Specialist Job In Kansas City, KS

    At KARL STORZ, we are driven by a mission to enhance global health through innovative technology designed to tackle the most complex surgical procedures and medical challenges. One of the most rewarding ways to launch your career with us is by joining our Onsite Endoscopic Specialist (OES) team. In this role, you will be at the forefront of healthcare innovation, providing hands-on support for KARL STORZ advanced medical devices-ranging from hand instruments to state-of-the-art video equipment-within your assigned hospital. As an OES, you will collaborate closely with the Sterile Processing Departments and Operating Room teams, playing a critical role in ensuring the success of surgical procedures. This position is more than just a job-it is a gateway to an exciting and diverse career path. Whether you aspire to transition into medical device sales, advance into leadership, share your knowledge as an educator, or specialize in marketing, the opportunities for growth within KARL STORZ are limitless. With a commitment to internal development, we empower you to explore your passions, develop your skills, and propel your career to new heights. Join us and be part of a team dedicated to making a tangible impact on global health! What you will be doing: Clinical Support: Provide direct, on-site assistance in the Operating Room, Sterile Processing, and Biomed departments at your assigned hospital. Technical and Equipment Management: Set up and maintain KARL STORZ video systems. Inspect, troubleshoot, and repair medical devices. Oversee repair and equipment exchange processes. Transport, clean, and sterilize instruments after use. Training and Education: Train O.R. staff and support departments on the use and maintenance of KARL STORZ devices. Physical Requirements: Ability to lift, push, and pull up to 25 lbs. Key attributes of an exceptional OES: Collaboration: Build strong, respectful relationships with team members, fostering an inclusive work environment and driving process improvements. Critical Thinking & Problem Solving: Analyze situations to understand the "why" and "how," delivering solutions with professionalism. Communication: Engage in clear, concise interactions with customers and colleagues, effectively conveying ideas and information. Customer Service: Create an environment where customers feel valued, respected, and understood, building lasting business relationships. Technical Proficiency: Utilize email, calendars, virtual collaboration tools, and spreadsheets to manage tasks, analyze data, and support business decisions. What is in it for you: Relocation Support: Enjoy generous relocation reimbursement packages to ease your transition. Professional Growth & Development: Receive financial support to obtain industry certifications (e.g., CST, CRCST). Get reimbursed for certification exam fees and study materials. Take advantage of ongoing training and educational opportunities to advance your career. Collaborative & Dynamic Work Environment: Engage in cross-functional collaboration and knowledge sharing. Benefit from regular feedback, recognition, and support for your growth and development. Be part of a team that celebrates successes together. Access to Cutting-Edge Medical Technologies: Work with state-of-the-art medical equipment. Collaborate with leading medical professionals. Contribute to innovative solutions that improve patient care. Who we are: KARL STORZ is an independent, family-owned company headquartered in Germany's renowned MedTech manufacturing region. For 80 years, we've pioneered the most groundbreaking innovations in endoscopic surgery, video imaging, and OR integration to benefit patients and healthcare providers alike. With more than 9,000 associates worldwide and 2,600 in the US, we pride ourselves on harnessing cutting-edge technology, precise workmanship, and unrivaled customer support to help healthcare facilities succeed. With onsite locations and field opportunities across the country, we attract a diverse and talented staff. It's not just about the tools we create-it's about the lives we change, together.
    $63k-92k yearly est. 8d ago
  • Docketing Specialist

    Shook, Hardy & Bacon 4.9company rating

    Senior Technician Specialist Job In Kansas City, MO

    The Docketing Specialist is responsible for providing multi-jurisdictional litigation calendaring and docketing services to litigation teams in the firm's docketing management software. This position requires an in-depth understanding of federal, state, and local rules as well as practices and procedures for multiple practice areas. Strong data management skills required with prior hands-on working experience with BEC Docket Enterprise preferred. * Reviews documents for relevant dates and enters deadlines into the firm's docketing/calendaring system, BEC (or similar docketing software), following docketing policies and procedures. * Creates, reviews and distributes calendar and case reports. * Responds to requests from litigation team members regarding docketed events and deadlines, court procedures and rules. * Works independently to recognize docketing anomalies and conducts appropriate research to resolve same. * Assists in the investigation of docket issues and implementing solutions to mitigate future issues, if needed. * Creates and maintains documentation for docketing processes, procedures, guidelines and practices. * Provides back-up support to Client Service Specialists and Legal Operations Specialists. * Stays abreast of industry best practices, docketing system(s) and technical considerations to present options to enhance the practice, increase efficiencies, and meet client needs. * Assists with ad hoc projects, as needed.
    $80k-136k yearly est. 3d ago
  • Deposit Team Training Specialist

    Lead Bank 3.8company rating

    Senior Technician Specialist Job In Kansas City, MO

    Lead is a fintech building banking infrastructure for embedded financial products and services. We operate an FDIC-insured bank headquartered in Kansas City, Missouri. Additionally, we have offices in San Francisco, Sunnyvale, and New York City, where our technical, product, design, and legal teams operate. We are built for a constantly evolving financial landscape, where new ventures and technological advancements emerge daily. Guided by a team of entrepreneurs and technologists with decades of experience navigating intricate banking and payments regulations, Lead blends regulatory and technological expertise to help our fintech partners scale their operations with compliance and creativity. Simply put, Lead offers the essential attributes that every fintech seeks in a partner bank. First, unparalleled technical expertise from a distinguished team of developers with an extensive understanding of the banking and payments systems. Second, oversight expertise, automated compliance systems, and bespoke program management to navigate the ever shifting regulatory landscape. Finally, a commitment to transparency and operational rigor to ensure everyone's money does what it's supposed to do. As a Community Bank, we provide personalized banking services and solutions to support the businesses, individuals, and charitable organizations of the Kansas City Metropolitan Area, both in branch and online. We are committed to fostering strong relationships, supporting local economic growth, and we believe in the power of being an integral part of the community we serve. Role Description: The Deposit Team Training Specialist is responsible for providing hands-on training, coaching, and development support for the Deposit Team beyond initial onboarding. This role focuses on reinforcing operational knowledge, enhancing the client experience, and delivering structured refresher trainings on a regular cadence. This is an individual contributor role. In this role you will: Conduct engaging hands-on training sessions, including mock transactions, system walkthroughs, and real-time troubleshooting to reinforce learning. Deliver ongoing refresher and ad hoc training sessions for the broader Deposit Team on a scheduled basis. Proactively coach teams and support the implementation of client experience training initiatives to enhance service quality and operational efficiency. Work closely with the Deposit Team Training Manager to keep training materials relevant, accurate, and aligned with evolving policies, procedures, and systems. Assist with in-branch coaching and provide structured, real-time development support across the Deposit Team to ensure consistency in knowledge and performance. Be cross-trained on training materials and serve as a backup for the Deposit Team Training Manager during absences, ensuring seamless training continuity. Monitor and assess trainee progress, providing feedback and adjustments to training approaches as needed. Support flexible onboarding timelines to accommodate new team members with varying levels of experience, customizing training approaches to individual needs. Provide onsite, hands-on coaching, in-branch support, and live training, exceeding the standard hybrid policy of two days per week. When in-person training is not required, work from home flexibility may be available for administrative tasks, training material updates, and preparation with preapproval. Perform all other duties as assigned. Qualifications: A minimum of 2 years' of banking experience Experience working in a deadline oriented, fast-paced environment strongly preferred Prior training, coaching, or mentorship experience preferred Strong organizational skills with experience in managing multiple time-sensitive projects simultaneously Natural leadership ability with a track record of keeping teams on track, engaged, and productive Excellent verbal and written communication skills with confidence in leading presentations and live training sessions Display initiative and be proactive in identifying and acting on opportunities for improvements Attention to detail and strong analytical skills to assess training effectiveness and identify gaps Self-starter, engaged, proactive, and ready to roll up your sleeves What we offer: At Lead, we design our benefits to support company culture and principles, to foster an efficient and inspiring work environment, and to create the conditions for our team to give their best in both work and life Competitive compensation based on experience, geographic location, and role Medical, Dental, Vision, Life, 401k Matching, and other wellness benefits, including FSA, HSA and HRA Paid parental leave Flexible vacation policy, including PTO and paid holidays A fun and challenging team environment in a dynamic industry with ample opportunities for career growth *Lead Bank is proud to have an inclusive culture committed to ensuring equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. *Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. #LI-BC1
    $46k-68k yearly est. 5d ago
  • Sr. Systems Analys

    Right Talent Right Now

    Senior Technician Specialist Job 17 miles from Kansas City

    Sr. Systems Analyst 1 Year contract Kansas City MO. Primary Job Responsibilities • Identify & evaluate technology/infrastructure project (server hardware & software upgrades, application migrations, application retirements, platform changes, user workstation hardware & software deployments) impacts through a variety of techniques including technology research, interviews, document and system analysis, workshops, surveys, user shadowing, business process descriptions, use cases, scenarios, business analysis, and/or task and workflow analysis. • Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs. • Utilize prior experience with enterprise-wide requirements definition and management systems and methodologies required. • Successfully support multiple project initiatives simultaneously. Along with business case evaluation and creation for upcoming projects. • Strong analytical skills required, including a thorough understanding of how to interpret project scope and translate them into application and operational requirements . • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts within both business and technical teams. • Develop requirements specifications according to standard templates, using natural language. • Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs . • Be the liaison between the business units, technology teams and support teams. • Strong knowledge of systems, interfaces and environments. • Ability to assess and understand technology changes. - Planning and Monitoring (10%) - Effectively apply methodologies and enforce project process and standards. Responsible for meeting project deadlines for planned analysis activities. Effectively communicate relevant project information to project team and superiors. - Elicitation (20%) - Elicit and define requirements (Functional Specifications) using standard analysis techniques. Conduct interviews with users to identify possible business impacts of upgrade, analyze existing procedures and application/interface/environment documentation, and evaluate possible interface and environment impacts of change. - Analysis (50%) - Act as business and technical representative for requirements while leading discovery sessions with technical (development and testing) teams. Document requirements for use by technical teams for creating design documentation and test cases. Consult with business on project scope and requirements as needed. - Communication and Management (20%) - Act as a liaison between the business and technical IT teams. Translate information from IT to the business in easily understood terms. Partner with IT to accomplish goals and provide ongoing communication to various business stakeholders on project status and issues. Qualifications • 6+ years experience with technology/infrastructure projects • 4+ years experience documenting or consuming technical project requirements • High School degree required • This position requires incumbents to regularly sit at a desk and operation standard office equipment, such as a computer and phone • Employee is regularly required to move equipment, up to 10 pounds, to facilitate in-person meetings from computer and/or phone • Specific vision abilities required by this job include close vision and the ability to adjust focus • Must be able to talk and hear • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Preferred Experience • Bachelors degree in Computer Information Systems or Computer Sciences • Excellent verbal and written communication skills • Excellent listener • Solid analytical skills required, including a thorough understanding of how to interpret needs and translate them into technical requirements • Extensive experience with corporate technology and infrastructure • Effectively and efficiently plan and lead meetings and complete necessary follow-up • Ability to understand and manage to approved project scope • Critical thinking skills - using logic and reason to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems • Independent Thinker - requires guiding oneself with little direct supervision and depending on oneself to get things done • Experience working in a matrix organization for successful project delivery • Experience working projects with integrated systems and the related complexity of requirements traceability between systems • ITIL and SDLC knowledge. Additional Information All your information will be kept confidential according to EEO guidelines.
    $66k-106k yearly est. 60d+ ago
  • SR Devops

    Insight Global

    Senior Technician Specialist Job 23 miles from Kansas City

    We are looking for a Sr. SRE / DevOps that can assist a team for a year. It is part of a Surge program for Hospice and Palliative solution under our HHH business unit. * Onshore (since this individual will need to access prod) * Kubernetes/Docker * GCP * Infra as code / terraform We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ******************** . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** . Skills and Requirements Preference for experience in Ruby, but solid back-end or full-stack experience with another framework/language combination (Django/Python as a random example) would be a good substitute. null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to ********************.
    $62k-100k yearly est. 60d+ ago
  • Sr Applications Development Analyst (1974)

    Honeywell 4.5company rating

    Senior Technician Specialist Job In Kansas City, MO

    Join the industry leader to design the next generation of breakthroughs. Innovate to solve the world's most important challenges. Honeywell is a Fortune 100 company that invents and manufactures technologies to address critical challenges linked to global macrotrends such as safety, security, productivity, global urbanization and energy. With approximately 129,000 employees worldwide, including more than 19,000 engineers and scientists, Honeywell has an unrelenting focus on quality, delivery, value, and technology in everything they make and do. Honeywell has been named a Top 100 Global Innovator for seven years in a row, recognizing the company's global reach of portfolio and invention influence. In Kansas City, Honeywell Federal Manufacturing & Technologies (FM&T) manages and operates the U.S. Department of Energy/National Nuclear Security Administration's (NNSA) Kansas City National Security Campus. This state-of-the-art engineering, manufacturing and sourcing facility produces a wide array of intricate components to deliver trusted national security products and government services primarily for the NNSA. Honeywell FM&T's culture of integrity, commitment and continuous improvement enables them to deliver responsive, collaborative and innovative management and technology services and products that translate into cutting edge solutions to complex national security issues. Summary The Sr App Development Analyst will lead highly complex or enterprise critical projects that require a diverse array of programming expertise. This role is responsible for leading application analysis, design, development, integration, and enhancement, while leading multiple, concurrent projects and/or support efforts. Application Sustainment and User Support. This position is a Business Administrator for Windchill. Duties and Responsibilities Supporting Digital Transformation Effort. Windchill Application Sustainment and User Support. Windchill Business Administrator Need knowledge and experience in Windchill or the ability and desire to be trained in this skill Drives communications with business customers and technical team. Leads the implementation strategy discussion for testing to ensure functionality supports business processes. Writes clean, efficient, and well-documented code which may include Commercial Off the Shelf (COTS) configurations. Mentors technical team to improve product's functionality including developing standards and best practices. Accountable for conducting code reviews, quality assurance activities, and practice fundamental Information Technology Infrastructure Library (ITIL) processes. Stays up to date with application releases, adjacent relevant technology, and industry best practices. Authors knowledge sharing documentation. Leads application tasks specific to multiple medium to complex cross functional level projects. Provides value added coding based on understanding business process. Leads application patches activities by mentoring team members to apply patches and/or collaborate with other IT teams to ensure application stack is patched against known vulnerabilities. Leads appropriate level of team interactions including delegation to teammates to drive issue resolution and facilitate effective collaboration and meetings. Drives solutions to technical problems and effectively communicates the problems to vendors, customers, and team members. You Must Have Five or more years of direct work experience Bachelors degree, certification or two additional years of direct work experience in lieu of a Bachelors degree and certification Ability to travel up to 10% of the time Ability to work remote, hybrid, or on-site as directed by management and is determined by the needs of the business Regular and reliable attendance is an essential function of this job United States Citizenship Ability to obtain and maintain, if required for position, a U.S. Department of Energy (DOE) security clearance (some positions require additional DOE designations) We Value Knowledge of our internal KCP Processes Dedicated specific experience in the following languages and applications (i.e., SQL, Python, HTML, JAVA, GitLab). Industry knowledge of manufacturing, government, and U.S. Department of Energy (DOE). Demonstrated initiative to maintain technical currency through outside studies and training. FMT2021 This job description/job posting is not all inclusive and other duties may be assigned. Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. If you require a reasonable accommodation to submit an application, please send an email to our Reasonable Accommodation Support Team at **********************. For additional information on the below fields, please view the below information on our KCNSC job board. Additional Information: Job ID: 1974 Category: Engineering Level of Experience: Experienced Professional Posting Location: KCNSC North 9221 Ward Parkway Kansas City, MO, 64114 Remote Eligibility: Hybrid Travel Required: 0-10% Approved Work States: MO Hourly/Salary: Salary
    $77k-109k yearly est. 60d+ ago
  • Sr Corporate Training Specialist

    Lumos Networks Corp

    Senior Technician Specialist Job In Kansas City, MO

    Title: Sr Corporate Training Specialist The Senior Corporate Training Specialist is responsible for the effective development, coordination, and implementation of all employee training programs. This role supports multiple departments and groups, both individual contributors and people leaders. The specialist acts as a resource for the corporate training team, providing support and leading assigned training projects. They are expected to manage training programs, assignments, and tasks, ensuring completion and creating a positive environment for training collaboration. Duties & Responsibilities * 60%: * Develops training courses/programs to achieve company/departmental goals. * Facilitates assigned training tasks and programs. * Acts as Subject Matter Expert (SME) for facilitation and course development. * Works directly with departmental leaders to ensure training needs are met. * Mentors clients and peers on system and process training. * Leads training projects. * Facilitates both face-to-face and virtual training programs for new employee onboarding and existing employee continuation training. * Manages enablement tools to ensure utilization rates. * Maintains a positive learning environment. * 25%: * Leads the development of remote and face-to-face training programs for multiple departments. * Works with the training team to fulfill complex training requests. * Manages the Learning Management System (LMS). * Ensures LMS updates accurately reflect employee participation. * Brainstorms ways to improve ROI on training programs. * 15%: * Handles administrative tasks and special projects. Qualifications * Education: Bachelor's degree or equivilant work experience * Location: Preferred location in Kansas City or Charlotte Metro. * Experience: * 5-7 years of relevant experience. * Preferred experience with DISC and Gallup StrengthsFinder. * Proficient in presentation, coaching, and process development. * Extensive experience in areas such as sales training, trouble ticketing systems, project management, and more. * Technical Skills: * Proficient in Microsoft Office and virtual training platforms (Zoom, Microsoft Teams, Webex). * Experience with CRM systems (HubSpot, ServiceNow, Solarwinds, Salesforce, Dynamics). * Online content development with Articulate 360 tools (Rise, Replay, Storyline). * Experience with LinkedIn platforms (LinkedIn Learning, LinkedIn Sales Navigator). * Experience with ZoomInfo, Reonomy, and Demand Science. * Experience with Adobe Suite and Learning Management Systems (LMS). * Moderate experience with video development. * Key Competencies: * Passion for learning and training. * Ability to lead team projects. * Critical thinking skills. * Good organizational and time management skills. * Excellent written and verbal communication skills. * Detail-oriented. * Ability to work autonomously and with multiple departments. * Ability to manage multiple projects in a fast-paced environment. * Excellent team player. * Travel: Moderate travel required. SEGRA is committed to being an equal opportunity employer. The company does not discriminate on the basis of sex, race, color, creed, national origin, age, religion, sexual orientation, gender identity, gender expression, pregnancy, genetic information, veteran status, disability, or any other characteristic protected by applicable federal, state, or local laws in employment with or treatment once employed in the company. No question on this application is used for the purpose of limiting or eliminating any applicant from consideration for employment on any basis prohibited by applicable local, state or federal law. Individuals with disabilities may be entitled to a reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform SEGRA's personnel if you need assistance completing this application or to otherwise participate in the application process. NOTHING IN THIS APPLICATION FOR EMPLOYMENT SHALL CREATE AN EXPRESS OR IMPLIED CONTRACT OF EMPLOYMENT. Other details * Job Family Training * Pay Type Salary Apply Now * Charlotte, NC, USA * Kansas City, MO, USA * Virtual
    $52k-80k yearly est. 41d ago
  • Senior Relativity SME

    Contact Government Services, LLC

    Senior Technician Specialist Job In Kansas City, MO

    Employment Type: Full-Time, Experienced Department: eDiscovery CGS is seeking a Senior Relativity SME to join our team, you will join an experienced team and work directly with Relativity's staff as needed to resolve software-specific issues. You will also play a key role in testing Relativity software releases as well as setting up and establishing templates, views, scripts, or workflows used across all workspaces or the workspaces of an entire division. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: - Provide advanced-level support and guidance in the use of Relativity to attorneys, investigators, and the Litigation Support Specialists - Perform specialized data culling and identification in Relativity for search terms, date ranges, folder paths, and domain types using complex searches and custom indices (i.e. privilege screens, data prioritization) for matters involving litigation holds, and other DOE/OGC/OIG matters - Work with the C FTC's technical support group to resolve user issues with access, slowness, freezing, and viewer installation - Work directly with Relativity's staff as needed to resolve software-specific issues - Play a key role in testing Relativity software releases as well as setting up and establishing templates, views, scripts, or workflows used across all workspaces or the workspaces of an entire division - Remain proficient in Relativity and all its analytics tools by keeping abreast of all changes to or upcoming changes to the software including any software integrations and plugins, being an active member of the Relativity User Portal, reading the Relativity Blog and Relativity Ideas Digest - As CFTC staff members identify new features they would like to be included in Relativity, the Relativity SME shall be the C FTC's advocate by submitting ideas through the Relativity User Portal and requesting other members of eLaw to promote it, and by promoting the idea to other industry professionals or the software engineers at Relativity - Perform Relativity demos, conduct training, and create user documentation for various workflows Qualifications: - At least ten (10) years of litigation support experience including preferably four (4) years of progressively more advanced Relativity experience. - Master's degree or J.D., a Bachelor's degree plus an additional three (3) years of experience (for a total of 13 years of experience) may be substituted for the Master's degree - Relativity RCA certification - Experience in managing multiple tasks such as those defined in the scope of work must be demonstrated - Excellent oral and written communication skills required. - Must be a U.S. citizen - Must be able to obtain a Public Trust clearance Ideally, you will also have - Two (2) Relativity certifications, preferably, including the RCA - A Relativity Master certification, ideal - Experience using LAW Prediscovery and Conformity Engine preferred - Experience using Microsoft SQL Server, helpful but not required - Current or active clearance, preferred Our commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package: - Health, Dental, and Vision - Life Insurance - 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) - Paid Time Off and Observance of State/Federal Holidays Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: ************************************* For more information about CGS please visit ************************** or contact: Email: ******************* $179,275.20 - $258,953.07 a year
    $66k-106k yearly est. Easy Apply 14d ago
  • Specialist/Sr. Specialist, MES - Production Execution Systems (19439)

    Boehringer Ingelheim 4.6company rating

    Senior Technician Specialist Job 40 miles from Kansas City

    As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development, and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in several ways to foster a healthy working environment, meaningful work, diversity and inclusion, mobility, networking, and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees. The Specialist, Production Execution Systems works daily with the core data, monitoring and execution systems for Production (SAP and MES). This role interacts with and maintains master data both in the ERP system (SAP) and the Manufacturing Execution System (PAS-X). The incumbent supports production departments with process support and improvement, thereby impacting economic growth potential by reducing market risk and supporting departmental throughput, outcome and results. Duties & Responsibilities Reviews master recipes in SAP and MES including XSteps, operations, resources, BOMs and planning recipes. Monitors relevant data in SAP and MES and communicates with end user groups as appropriate. Assists in maintenance of MES MBR and ESP elements. Implements MBR updates due to CAPAs, floor requests or other initiatives. Participates in meetings to review changes with stakeholders and complete assigned CAPAs or action items where applicable. Creates, maintains and reviews XSteps MBRs (master batch records) for Packaging as needed. As needed, assists with batch record evaluation and template implementation across production departments. Provides floor level support for SAP and MES system use with end user training and qualification programs or OJT training. Assists with planning, scheduling, documenting and performance of end user training. Mentors end users through learning of necessary behaviors for system interaction. Assists in day-to-day troubleshooting of SAP and MES systems and/or processes as deemed appropriate. Provides support to end user groups as required. Actively communicates with end user groups regarding best practices, system updates or other information as appropriate. Supports functional area and/or cross functional process improvement initiatives and projects. Actively participates on project teams. Responsible for completing action items as assigned to support implementation of the identified improvements. Actively applies BPE and AAI principles in working through identified improvement initiatives. Supports new product launches and revision of printed components, maintains master recipes to update XSteps, authors and revises MES MBRs (Master Batch Records) and reviews all other relevant information within recipe. When necessary for product launches, completes change control action items. Requirements for Specialist Production Execution Systems Bachelor's Degree in Computer Science, Engineering, Biology or related field and a completed relevant internship or a minimum two (2) years' experience in cGMP Aseptic production, Bio manufacturing, pharmaceutical or similar manufacturing environment. In lieu of a degree, six (6) years' experience supporting relevant production processes in a cGMP manufacturing facility or similar environment. Must be proficient in MS office applications including Word, Excel, Outlook, etc. Demonstrated proficiency in applicable software applications utilized in production, packaging and/or quality. Ability to follow systematic continuous improvement methodologies and the willingness to identify, define, and implement process improvements. Experience in ERP inventory control system(s) is preferred. Experience with MES system is preferred. Qualified Trainer (QT) certification is preferred. SAP key user certification and MES key user certification is preferred. Demonstrated knowledge of relevant production and/or packaging, techniques and equipment is preferred. Working knowledge of cGMP, EU and OSHA guidelines as they pertain to implementing process improvements to production and/or packaging equipment is preferred. Demonstrated ability to train others and complete OJT/training assessments is preferred. Requirements for Sr. Specialist Production Executions Systems: Bachelor's Degree in Computer Science, Engineering, Biology or related field and a minimum four (4) years' experience in cGMP Aseptic production, Bio manufacturing, pharmaceutical or similar manufacturing environment. In lieu of a degree, eight (8) years' experience supporting relevant production processes in a cGMP manufacturing facility or similar environment. Must be proficient in MS office applications including Word, Excel, Outlook, etc. Demonstrated proficiency in applicable software applications utilized in production and/or packaging. Ability to follow systematic continuous improvement methodologies and the willingness to identify, define, and implement process improvements. SAP and MES Key User Certification is required at time of hire or within 6 months of hire. One (1) year prior experience in ERP inventory control system(s)is preferred. One (1) year prior experience with MES system preferred. Qualified Trainer (QT) certification is preferred. Demonstrated knowledge of relevant production and/or packaging, techniques and equipment is preferred. Working knowledge of cGMP, EU and OSHA guidelines as they pertain to implementing process improvements to production and/or packaging equipment. Demonstrated ability to train others and complete OJT/training assessments is preferred. Eligibility Criteria: Must be legally authorized to work in the United States without restriction. Must be willing to take a drug test and post-offer physical (if required). Must be 18 years of age or older. LI-MS1
    $81k-104k yearly est. 51d ago
  • Olathe Hire Our Own - Senior Class '25

    Unified School District #233 Johnson County State of Kansas

    Senior Technician Specialist Job 25 miles from Kansas City

    Olathe Hire Our Own Program - Senior Class '25 Olathe Public Schools sees the value in preparing students for their future and began securing highly qualified teacher candidates from our very own Future Educators Academy through the launch of the Hire Our Own Program in 2021. Students involved in the Future Educators academy spend four years of high school learning from the best educators in our school district. This preparatory program prepares students to enter the field of education directly upon graduation as a paraprofessional or as a certified educator upon completing a college teacher preparation program. It is the academy's job to train our students to become passionate educators and groom them to become candidates for this new initiative while they are in high school. Qualifications: Olathe Public Schools Future Educator Academy students in the class of 2025 are invited to apply to this year's program. District Overview: The Olathe School District is the largest school district in the Kansas City metropolitan area and is located southwest of Kansas City, in Johnson County, Kansas. Home to more than 30,000 students and 4,500 staff members, the district's vision is Preparing Students for Their Future. Olathe Public Schools is committed to building a diverse and passionate team of educators and support staff as well as fostering an inclusive community. The district has been named as a top five employer in the state of Kansas by Forbes, ranking at #4 on the list of the top 30 Kansas employers. For application assistance, please contact HR Recruiters Jennifer Bodenmiller, ******************************** OR Hayden Cain, ************************
    $62k-100k yearly est. Easy Apply 11d ago
  • Olathe Hire Our Own - Senior Class '25

    Olathe Public Schools 3.9company rating

    Senior Technician Specialist Job 25 miles from Kansas City

    Olathe Hire Our Own Program - Senior Class '25 Olathe Public Schools sees the value in preparing students for their future and began securing highly qualified teacher candidates from our very own Future Educators Academy through the launch of the Hire Our Own Program in 2021. Students involved in the Future Educators academy spend four years of high school learning from the best educators in our school district. This preparatory program prepares students to enter the field of education directly upon graduation as a paraprofessional or as a certified educator upon completing a college teacher preparation program. It is the academy's job to train our students to become passionate educators and groom them to become candidates for this new initiative while they are in high school. Qualifications: Olathe Public Schools Future Educator Academy students in the class of 2025 are invited to apply to this year's program. District Overview: The Olathe School District is the largest school district in the Kansas City metropolitan area and is located southwest of Kansas City, in Johnson County, Kansas. Home to more than 30,000 students and 4,500 staff members, the district's vision is Preparing Students for Their Future. Olathe Public Schools is committed to building a diverse and passionate team of educators and support staff as well as fostering an inclusive community. The district has been named as a top five employer in the state of Kansas by Forbes, ranking at #4 on the list of the top 30 Kansas employers. For application assistance, please contact HR Recruiters Jennifer Bodenmiller, ******************************** OR Hayden Cain, ************************
    $51k-86k yearly est. Easy Apply 8d ago
  • Senior Specialist, Digital Print & Mail Fulfillment

    Sun Life Financial 4.6company rating

    Senior Technician Specialist Job In Kansas City, MO

    You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world. Job Description: Location: This role is based in our Kansas City, KS location and is a requirement to be in the office daily. At Sun Life, we look for optimistic people who want to make life brighter for our Clients. We understand the value of diverse cultures, perspectives, and identities, and want you to bring your full and authentic self to work. Every day, you'll be empowered and challenged by working with dynamic colleagues to find new and innovative ways to make Sun Life the best benefits company in America. The opportunity: We are looking for a candidate who thrives on variety. Our Print and Mail Specialists perform a number of different duties each day, using a variety of software and equipment. The candidate must have a quick eye for details and an understanding of the deadline-oriented environment with multiple priorities we operate within to always make life brighter for our clients. What you will bring with you: Experience using production level, high speed scanners, printers, and mailing machines. Comfortable using laptops and computerized equipment. Demonstrated familiarity with Microsoft Outlook and Office products as well as Zoom and Teams meeting platforms. Demonstrated ability working within a team, as well as independently with minimal Supervision. Demonstrated ability to make production decisions to meet deadlines. Demonstrated communications with team members, senior leaders, internal and external clients. Strong customer service skills. Understanding overtime may be required on short notice to ensure we meet our clients expectations. Physical Demands: Ability to work in either a seated or standing position for extended amounts of time. Manual dexterity is required in carrying out responsibilities. Ability to lift 30lbs on own and heavier items using available equipment such as carts or lifts. Ability to work in a shared office/production environment. Life is brighter when you work at Sun Life Excellent benefits and wellness programs to support the three pillars of your well-being - mental, physical, and financial - including generous vacation and sick time, market-leading paid family, parental and adoption leave, a partially-paid sabbatical program, medical plans, company paid life and AD&D insurance as well as disability programs and more Retirement and Stock Purchase programs to help build and enhance your future financial security including a 401(k) plan with an employer-paid match as well as an employer-funded retirement account A flexible work environment with a friendly, caring, collaborative and inclusive culture Great Place to Work Certified in Canada and the U.S. Named as a “Top 10” employer by the Boston Globe's “Top Places to Work” two years running All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We consider various factors in determining actual pay including your skills, qualifications, and experience. In addition to salary, this position is eligible for incentive awards based on individual and business performance as well as a broad range of competitive benefits. Sun Life Financial is a leading provider of group insurance benefits in the U.S., helping people protect what they love about their lives. More than just a name, Sun Life symbolizes our brand promise of making life brighter -for our customers, partners, and communities. Join our talented, diverse workforce and launch a rewarding career. Visit us at ****************** to learn more. At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs. Our Affirmative Action Program affirms our commitment to make reasonable accommodation to the known physical or mental limitation of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email ************************* to request an accommodation. At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs. For applicants residing in California, please read our employee California Privacy Policy and Notice. Job Category: Office Administration Posting End Date: 28/03/2025 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $54k-90k yearly est. 23d ago
  • Commissioning Senior Specialist - Data Center (Travel Required)

    Olsson Associates 4.7company rating

    Senior Technician Specialist Job In Kansas City, MO

    Join Olsson and work directly with the world's leading tech giants! We are seeking a talented individual for a pivotal commissioning role, where you will ensure state-of-the-art facilities and buildings operate seamlessly. You will oversee and monitor daily commissioning processes, conduct thorough pre-functional and functional testing, and lead initiatives to secure repeat business from satisfied clients. Additionally, you will support marketing and business development efforts to forge new client relationships. We are looking for someone with extensive commissioning expertise, particularly within large-scale facilities such as data centers, who has a proactive approach to problem-solving, a keen eye for detail, and strong leadership skills. At Olsson, you'll be part of a team that drives innovation and excellence in the tech industry. You are passionate about: * Working collaboratively with others * Having ownership in the work you do * Using your talents to positively affect communities * Traveling to different job sites You bring to the team: * Strong communication skills * Ability to contribute and work well on a team * 5+ years of experience in commissioning * Strong Knowledge base of Pre Functional and Functional Commissioning * Ability to lead projects and self-starter to take on a variety of tasks to best serve the client and their project work * Ability to work with marketing and business development to gain new clients * Investigation and troubleshooting of problems to find solutions * Construction experience Olsson is a nationally recognized, employee-owned firm specializing in planning and design, engineering, field services, environmental, and technology. Founded in 1956 on the very mindset that drives us today, we're here to improve communities by making them more sustainable, better connected, and more efficient. Simply put, we work to leave the world better than we found it. As an Olsson employee, you'll receive our traditional benefits package (health care, vision, dental, paid time off, etc.), plus you'll: * Become an owner in the company after your first year through our Employee Stock Ownership Plan (ESOP) * Engage in work that has a positive impact in communities * Receive an excellent 401(k) match * Participate in a wellness program promoting balanced lifestyles * Benefit from a bonus system that rewards performance * Have the possibility for flexible work arrangements Olsson is an EEO employer. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment, or any employee because of race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender, disability, age, or military status. #LI-MP1
    $63k-89k yearly est. 60d+ ago
  • Manager In Training MUST LIVE IN THE KANSAS CITY, MISSOURI AREA

    RNR Tire Express

    Senior Technician Specialist Job In Kansas City, MO

    Full-time Description RNR Tire Express is a national franchise retailer that provides safe, quality tires and wheels with affordable payment options. At RNR we have built a culture around “SERVING our customer and not just providing them customer service”. We support and empower our employees with excellent training and tools which enable them to provide our customers with a unique and exceptional experience. RNR Tire Express started as a family business over 20 years ago in a small shop located in Tampa, Florida. Since then, we have grown to over 160 stores across 26 states, and continue to open more locations across the country each year. While we have expanded far beyond that little shop in Tampa, we have never lost our core value of FAMILY. At RNR, we believe having a healthy work / life balance is critical to the success of our team. That is why we offer flexible schedules and are closed every Sunday to make sure you don't miss out on the most important moments in life. We also believe in rewarding our team for their hard work, which is why our hourly pay and commission structure is one of the best in the business. *MUST LIVE IN THE KANSAS CITY, MISSOURI AREA* JOB SUMMARY: The Manager In Training (MIT) will be trained extensively to be ready for store management placing. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Cross train in each department: Sales, Accounts, and Shop. Shadow Sales Directors, Account Directors, Home Office, and Marketing/Internet Sales department. Learn and become proficient in the policies, processes, and workings of each department. Learn and become proficient in proper file completion as well as filing and tracking protection claims. Learn and become proficient in placing orders, contacting operations for issues needing to be fixed, holding Friday morning meetings, and knowing which forms are required by the corporate office. Learn and understand the monthly P&Ls. Responsible for learning how to drive sales with outbound lead calls, marketing using flyers, goal setting and tracking, and the art of creating excitement in the store. Other duties as assigned. SUPERVISORY RESPONSIBILITIES: None. Requirements COMPETENCIES: To perform this job successfully, an individual should demonstrate the following competencies: Leadership Communication Judgment and Integrity Organizational Skills Analytical Interpersonal Skills Action Management QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: High school diploma or equivalent. Two to four years of supervisory/management experience. Previous Rent to Own and/or wheel and tire experience is desirable but not necessary. CERTIFICATES, LICENSES, REGISTRATIONS: None. LANGUAGE SKILLS: Ability to read, analyze, and interpret general business periodicals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from upper management, employees, vendors, customers, and the general public. MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations. Ability to manage a diverse group of employees and form a producing/functioning team. COMPUTER SKILLS: To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Inventory software; Payroll systems; Internet software; and Database software. OTHER QUALIFICATIONS: Must have a valid driver license and have a clean driving record. PHYSICAL DEMANDS: Prolonged periods of standing, walking, grasping with hands, and working on a computer. Must be able to lift to 30 lbs. WORK ENVIRONMENT: The duties of this position are performed in an office environment under temperature-controlled conditions. The noise level in the work environment is usually moderate. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
    $27k-42k yearly est. 60d+ ago
  • Adaptive Program Specialist

    YMCA Kansas City 3.8company rating

    Senior Technician Specialist Job In Kansas City, MO

    The Y Challenger program for children and young adults with special needs shines as an example of how participating in healthy activities can result in not only improved physical fitness but also personal growth, fun and friendships. Individuals 4-30+ years of age with physical, developmental and intellectual disabilities have the opportunity to learn, grow and thrive through recreational and social opportunities. Learn more about this amazing program by clicking here. The Adaptive Program Specialist is responsible and accountable for overseeing the Challenger program activities and events within an assigned area. This position must emphasize customer service, the mission statement and work with program retention and promotion. Benefits Include * Free YMCA Membership * Leadership Development Opportunities and Professional Development OUR CULTURE: The YMCA of Greater Kansas City's mission and core values are brought to life by our culture. It's who we are, who we aspire to be and how we show up every day. We are cause-driven. We don't just show up, we show up with purpose. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you. Responsibilities * Assist Sr. Program Director in marketing and promoting adaptive programs to athletes, families, volunteers and donors by attending resource fairs and speaking engagements as well as social media, website and in house marketing tools. * Provide assistance and support to athletes who have varying needs during programs and events. Coach, demonstrate and guide volunteer buddies to provide same support. * Supervise and lead practices, guiding volunteer coaches and buddies on the activity, best practices for adaptations and safety procedures. * Responsible for equipment, field/court set up , safety, and a fun, controlled session/event atmosphere for all Challenger activities. * Responsible for managing Challenger volunteers including recruitment, on boarding, tracking, communication and retention. * General filing and other administrative duties. * Maintain knowledge of risk management policies and procedures, including Emergency Action Plans. Qualifications * Associates' degree in related field or equivalent combination of education and experience. * Minimum one year experience in adaptive programming. * Certifications: * Current First Aid. * Current CPR/AED for the Professional Rescuer OR Adult/Child/Infant CPR and AED. * Current Administering Emergency Oxygen. * Works effectively with people of different backgrounds, abilities, opinions and perceptions. * Able to make independent and sound decisions in a fast-paced environment. * Skills in recreation for all ages and abilities in all areas of youth sports. * Ability to work a flexible schedule, including 2-3 weeknight evenings and some weekend hours. * Ability to travel within the Greater Kansas City area and transport program equipment. * Must maintain a current motor vehicle license and acceptable driving record that meets YMCA standards.
    $41k-64k yearly est. 16d ago
  • Salesforce Commerce for B2B Technical Lead

    Slalom 4.6company rating

    Senior Technician Specialist Job In Kansas City, MO

    Who You'll Work With In our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members who are celebrated for bringing their authentic selves to their work build solutions that reach more diverse populations in innovative and impactful ways. Our team is comprised of customer strategy experts, Salesforce-certified experts across all Salesforce capabilities, industry experts, organizational and cultural change consultants, and project delivery leaders. As the 3rd largest Salesforce partner globally and in North America, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities, and exposing our people to meaningful work that aligns to their personal and professional goals. As the Salesforce Commerce for B2B Technical Lead, you will help Slalom in leading multiple projects as well as participate in delivery leadership. You will work with the team to provide high quality code solutions to meet client needs in the implementation, enhancement and support of the ecommerce platforms. You should have Commerce Business to Business (B2B) experience developing as well as using the platform to perform configuration and data changes. What You'll Do * You will be responsible for understanding requirements, reading tasks, following estimates, and assist in developing the code / configuration for projects you are assigned to. * You will provide guidance and oversight to development teams to ensure that both the process is followed and the solution that is delivered is consistent with architecture development policies and standards. You will contribute to the rest of the team and help share knowledge of both platforms. * You will work closely with the solution owner, technical architect, and client to understand the business needs and objectives, using your knowledge of the commerce platforms. As part of a project team, you will work with a solution owner, functional architect, and technical architect to turn client requirements into use cases and tasks following technical specifications. * You will work with the project team to assign those tasks out to the developers on the team, assist in running sprint planning meetings, and participate in the project scrum meetings. * You will be the commerce subject matter expert beyond the basic commerce developer certifications, and share knowledge with the team and help mentor newer developers. What You'll Bring 3+ years of Salesforce Platform Development * Experience in a hands-on technical leadership position * Experience with Salesforce Development frameworks (LWC, Aura, Apex Controllers, Apex Triggers, etc.) * Experience with clicks-not-code development (Screen Flows, Record Launched Flows, etc.) * Experience with routine Salesforce administration (Object Model, Sharing Rules, Validation Rules, etc.) * Experience working with code in a Source Control system (Git, SVN, etc.) * Experience working with SFDX project structures including creating and managing scratch orgs, pulling code, and managing code conflicts * Experience writing and troubleshooting apex test classes * Experience connecting to external systems via API's (REST, SOAP, etc.) * Experience with CI/CD as well as managing Salesforce Deployments between environments in both the SFDX and traditional org model * Experience with performing code reviews and working with developers to adhere to coding best practices as well as ensuring that all code written will be able to scale appropriately * Must hold at least one of the following Salesforce Certifications (Platform App Builder, Platform Developer 1, JavaScript Developer 1) * The ability to understand the overall scope of the project, interpret and follow technical specifications, and complete tasks in a timely fashion within estimate time * Be willing to learn and grow with new certifications * Demonstrated experience collaborating and communicating with a diverse set of people across groups and organizational levels * Enthusiastic, professional, and confident team player with a strong focus on client success who can present effectively even under adverse conditions About Us Slalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In eight countries and 45 markets, we deeply understand our customers-and their customers-to deliver practical, end-to-end solutions that drive meaningful impact. Backed by close partnerships with over 400 leading technology providers, our 13,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all. We're honored to be consistently recognized as a great place to work, including being one of Fortune's 100 Best Companies to Work For seven years running. Learn more at slalom.com. Compensation and Benefits Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance. Slalom is committed to fair and equitable compensation practices. For this position, the base salary pay range for a Principal is $155,000 to $205,000. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time. EEO and Accommodations Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process. We will accept applications until March 31st, 2025
    $155k-205k yearly 26d ago
  • Battery Specialist - Kansas City, MO

    Vertiv Holdings, LLC 4.5company rating

    Senior Technician Specialist Job In Kansas City, MO

    A Battery Specialist is responsible for startups, certifications, preventative maintenance and scheduled maintenance for battery systems. The Battery Specialist (BS) is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The BS is also required to maintain continuous communication with CRC, Area/District Offices, and direct manager. At Vertiv, we design, manufacture, and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted Service Provider for 70%+ of Fortune 500 companies, including industry-leading data centers and providers of colocation and cloud service. Why Vertiv is the best company for Field Service professionals: * Vertiv is an industry leader in Technology and Services with a best-in-class Customer Service and Safety culture * Company leaders have many years of hands-on Field Service experience in this industry and many others * Tremendous focus is placed on employee technical and leadership development * Technical Training takes place in our state of the art Training Academy or Regional Training Center with a strong focus on immersive, hands-on learning * Competitive benefits include: Company vehicle, smartphone, laptop, personal protective equipment (PPE), other tools-of-the-trade, 401k, Profit Sharing, & Generous PTO/Vacation Plan, Medical, Vision & Dental & more * Abundant technical resources including 24/7 Technical/Factory Support and technical online libraries of product documentation, work instructions, and self-help troubleshooting guides * Company-wide commitment to promoting a strong work/life balance * An employer-of-choice for Veterans with technical backgrounds DUTIES & RESPONSIBILITIES: ROLE * Rely on direction to accomplish goals * Perform a number of work related tasks * Capable of working under direct supervision or independently based upon training TECHNICAL * Communicate with National Technical Support on issues * Perform work related tasks according to company guidelines for scheduled maintenance * Inspection of UPS Battery systems to identify problems * Maintain customer's UPS battery system in proper condition * Install battery systems according to the manufacturers specifications * Implement Field Change Notices according to published guidelines * Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips * Render on site and phone assistance to customers. SAFETY * Operate in a safe manner in accordance with published safety guidelines * Must wear appropriate PPE as per company guidelines and accordance with job duties * Adhere to work hours policy guidelines - "14 hours rule" * Report all work related accidents or injuries within 24 hours to the appropriate personnel. ADMINISTRATION * Provide accurate and timely reporting according to company guidelines * Time cards, expense reports, mileage reports, ticket closure, forms et al. * Maintain individual inventory in accordance with company policy * Provide estimated time of arrival to the Customer Response Center where applicable * Maintain company property according to company policies * Vehicle, credit cards, PPE, test equipment, laptop, pager, et al. CUSTOMER SATISFACTION * Provide proper and adequate communication to internal and external customers * Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each designated assignment * Provide estimated time of arrival to the customer for where applicable * Strive to provide all customers a "first time fix" for their equipment * Maintain customer satisfaction rates according to company guidelines * Attend Customer Meetings as required PERFORMANCE * Maximize productivity by combining service opportunities * Complete all work in an efficient and timely manner * Capable of making technical and commercial decisions under pressure * Properly evaluate site and equipment for appropriate billing status * Maintain productive utilization rate according to company guidelines * Adhere to company dress code and safety regulations * Meet or exceed on-site response time requirements for each customer * Understand and comply with company startup/escalation processes and procedures * Maintain proper and adequate level of internal communications * Managers, co-workers, Support Services, electronic communications, et al. KNOWLEDGE, SKILLS & ABILITIES: * Required experience (one or more of the following) * Excellent working knowledge of electricity and the electro-chemical theory of batteries * Strong Mechanical aptitude * Equivalent industry experience * Interpersonal Skills * Professional * Reliable * Team Player * Must be able to read and interpret electrical line diagrams and blueprints * Working knowledge of OHM's law and electronic theory * Technical skills * Ability to make basic site evaluation skills to include: environmental temperature, and general operating conditions * Elementary fix/repair techniques based on directed supervision * Capable of completing tasks and return unit to full operating conditions based upon directed supervision * Ability to summarize and report all work related tasks performed * Strong skill sets: * Communication skills * Customer service skills * Troubleshooting skills * Safety procedures * Organizational and planning skills * Computer skills * Mechanical aptitude WORKING CONDITIONS: * Travel is required * Flexible schedules (weekends, evenings, and holidays) * Valid driver's license * Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check and a motor vehicle records check. PHYSICAL REQUIREMENTS: While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds. Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship. The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES * Customer Focus * Operational Excellence * High-Performance Culture * Innovation * Financial Strength OUR BEHAVIORS * Own It * Act With Urgency * Foster a Customer-First Mindset * Think Big and Execute * Lead by Example * Drive Continuous Improvement * Learn and Seek Out Development At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. The anticipated salary range for this role in the NYC locality is between $47,565 to $59,483 per year - salary ranges for other geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, PTO, holiday pay, and 401k. Additional details about total compensation and benefits will be provided during the hiring process. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to **********************. If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. Same Posting Description for Internal and External Candidates
    $47.6k-59.5k yearly Easy Apply 60d+ ago
  • HCV Program Specialist

    Housing Authority of Kansas City 4.2company rating

    Senior Technician Specialist Job In Kansas City, MO

    The Housing Authority of Kansas City, Missouri is seeking qualified applicants for the position on Housing Choice Voucher (HCV) Program Specialist. Our HCV Program Specialist are responsible for performing general clerical work and assigned duties pertaining to, and in accordance with, the Authority's Public Housing leasing and occupancy policies and procedures and in accordance with HUD, federal, local, and other applicable laws, rules, policies, and procedures. They perform a variety of client-service tasks in the development, implementation, and delivery of housing services to new and continuing assisted housing program participants. (A full job description can be found on the agency website.) EXAMPLES OF ESSENTIAL FUNCTIONS Answers inquiries concerning policies and practices associated with the application and/or re-examination processes in a courteous and professional manner or routes/directs inquiries to appropriate staff. Schedules appointments and assists in explaining programs and eligibility requirements to applicants. Counsels participants on unit affordability. Assists in coordinating background information checks of tenants to be recertified. Assists in performing final eligibility verifications. Contacts eligible applicants to offer available units in accordance with Authority policies and procedures. Reviews, verifies, and determines participant eligibility for continued assistance including unit and owner eligibility for participation. Performs annual and interim eligibility determinations based on changes in participant income, assets, expenses, family composition, and approved rental increases or decreases. Interviews current program participants annually or in the interim to determine family composition, household income and expenses. Provides recertification packet to participants. Periodically reviews applicant files and updates information on prospective tenants and places non-respondents in inactive files. Contributes to the preparation of lease-up packets and briefs new tenants on occupancy and lease requirements Processes contracts and reviews leases for completeness and accuracy. Assists in accurate and timely preparation of Form HUD-50058. EDUCATION AND EXPERIENCE High school diploma/GED supplemented by college level courses and two (2) years' work experience in public or private housing management operations. The Housing Authority of Kansas City, Missouri is an Equal Opportunity Employer. Salary Description $16.58 hourly
    $16.6 hourly 17d ago
  • Sr Applications Development Analyst

    Honeywell 4.5company rating

    Senior Technician Specialist Job In Kansas City, MO

    The Sr App Development Analyst will lead highly complex or enterprise critical projects that require a diverse array of programming expertise. This role is responsible for leading application analysis, design, development, integration, and enhancement, while leading multiple, concurrent projects and/or support efforts. Application Sustainment and User Support. This position is a Business Administrator for Windchill. Duties and Responsibilities + Supporting Digital Transformation Effort. + Windchill Application Sustainment and User Support. + Windchill Business Administrator + Need knowledge and experience in Windchill or the ability and desire to be trained in this skill + Drives communications with business customers and technical team. + Leads the implementation strategy discussion for testing to ensure functionality supports business processes. + Writes clean, efficient, and well-documented code which may include Commercial Off the Shelf (COTS) configurations. + Mentors technical team to improve product's functionality including developing standards and best practices. + Accountable for conducting code reviews, quality assurance activities, and practice fundamental Information Technology Infrastructure Library (ITIL) processes. + Stays up to date with application releases, adjacent relevant technology, and industry best practices. + Authors knowledge sharing documentation. + Leads application tasks specific to multiple medium to complex cross functional level projects. + Provides value added coding based on understanding business process. + Leads application patches activities by mentoring team members to apply patches and/or collaborate with other IT teams to ensure application stack is patched against known vulnerabilities. + Leads appropriate level of team interactions including delegation to teammates to drive issue resolution and facilitate effective collaboration and meetings. + Drives solutions to technical problems and effectively communicates the problems to vendors, customers, and team members. You Must Have + Five or more years of direct work experience + Bachelors degree, certification or two additional years of direct work experience in lieu of a Bachelors degree and certification + Ability to travel up to 10% of the time + Ability to work remote, hybrid, or on-site as directed by management and is determined by the needs of the business + Regular and reliable attendance is an essential function of this job + United States Citizenship + Ability to obtain and maintain, if required for position, a U.S. Department of Energy (DOE) security clearance (some positions require additional DOE designations) We Value + Knowledge of our internal KCP Processes + Dedicated specific experience in the following languages and applications (i.e., SQL, Python, HTML, JAVA, GitLab). + Industry knowledge of manufacturing, government, and U.S. Department of Energy (DOE). + Demonstrated initiative to maintain technical currency through outside studies and training. FMT2021 Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
    $77k-109k yearly est. 60d+ ago

Learn More About Senior Technician Specialist Jobs

How much does a Senior Technician Specialist earn in Kansas City, MO?

The average senior technician specialist in Kansas City, MO earns between $53,000 and $131,000 annually. This compares to the national average senior technician specialist range of $68,000 to $136,000.

Average Senior Technician Specialist Salary In Kansas City, MO

$83,000

What are the biggest employers of Senior Technician Specialists in Kansas City, MO?

The biggest employers of Senior Technician Specialists in Kansas City, MO are:
  1. Honeywell
  2. Contact Government Services, LLC
  3. Contact Government Services
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