Certified Personal Training Specialist
Senior Technician Specialist Job 30 miles from Joliet
Certified Personal Trainer
FLSA STATUS: Hourly
COMPENSATION: Base pay is $15.00 per hour. Average pay is $20.00 per hour!
Client Training Session Range: $22.00-$33.00 per hour!
Semi-private Training Session Range $44.00-$66.00 per hour!
JOIN OUR TEAM
At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend fitness. The foundation of our brand is rooted in a culture centered on unity, passion, love, integrity, fun, and trust. Because our culture is alive--embodied by members and team members alike--VASA is a place where lives are changed because of authentic connections made within our supportive community.
Our people BELIEVE in our brand, are HARD WORKING, have HIGH STANDARDS, and GIVE ENERGY to others.
BENEFITS
We offer a competitive, all-encompassing benefits package which includes healthcare benefits for employees who work 20+ hours per week. All employees receive two complimentary gym memberships--one for themselves and another to give away--plus 401k options.
30+ hours per week employees:
Paid Time Off
(hourly),
Health, Dental, Vision Benefits and Paid Parental Leave (in addition to above)
40 hours per week employees:
Flexible Vacation Plan
(salary)
& Paid Holidays (in addition to above)
Come join VASA Fitness a passionate, fun, and united team!
We are proud to be a 'Great Place to Work' certified company!
Less than 1-year of personal training or coaching experience? No problem! We would love to teach the way VASA Personal Training Coaches help our members get healthy, feel strong and be happy!
PURPOSE
The personal trainer is a trusted team member who guides clients to success on their health and fitness journey. They do this through providing a world class training experience through our UPLIFT values and a caring and connected approach in every session. The Personal Trainer will prioritize, plan, and execute tactics to acquire new and retain existing clients.
DELIVERABLES
The Personal Trainer will meet on a regular basis with the PTL to plan, prioritize and execute tactics to ensure success on the deliverables, which include but are not limited to, the following:
Acquisition of new and retention of existing clientele. The Personal Trainer is responsible for performing all activities relative to the acquisition and retention of personal training clients.
Schedule and deliver complimentary PT sessions. Personal Trainers schedule then deliver personal training sessions for existing VASA members and execute on all processes and procedures for the success of each client.
Personal Trainers are agile in their training approach. This includes facilitating & adjusting exercise programming to fit the exact needs of each client. The Personal Trainer will demonstrate care & create connection throughout the duration of the client journey.
Create an approachable environment in and around the Personal Training Cage. This includes interacting with members, clients & guests in a friendly, fun, energetic & inclusive way. Personal Trainers will also demonstrate consistency in appearance, safety protocols, and cleaning activities.
Create a supportive, connected community for all clients. This includes utilizing the VASA programs, tools & resources, to deliver meaningful personal trainer check-ins, coaching and encouragement in the on-going success of each client.
Sr Ops Training Instructor
Senior Technician Specialist Job 35 miles from Joliet
WHO WE ARE
As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute.
Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things and help fight climate change. Join us to lead the clean energy future.
TOTAL REWARDS
Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program comprehensive medical, dental and vision benefits, including a robust wellness program paid time off for vacation, holidays, and sick days and much more.
Expected salary range of $135,000 to $150,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).
PRIMARY PURPOSE OF POSITION
Demonstrates mastery of skills and extensive subject matter knowledge in carrying out assignments associated with the analysis, design, development, implementation, evaluation, and proposed modification of plant specific nuclear licensed Operations training programs.
PRIMARY DUTIES AND ACCOUNTABILITIES
Drives station and personnel performance improvement through the use of training. Coordinates, and conducts performance-based licensed or non-licensed training programs as required by user community in accordance with Constellation's TSD model, department procedures, and with proper application of the analysis, design, development, implementation, and evaluation phases.
Assures the training programs are maintained current and incorporate information gained from INPO Significant Operating Experience Reports and Constellation NERs, NRC Circulars, Bulletins, and Information Notices, plant design change and backfit information, plant procedure changes and revisions, new regulations, and training effectiveness reports.
Prepares trainee examination and conducts trainee evaluations for classroom, laboratory, OJT, and simulator environments, as appropriate and conducts counseling sessions for trainees, evaluates the results, and recommends/develops individualized training programs.
Support station and fleet in the areas of business initiatives, project management, refuel outage support, EP duties, and special projects.
Participates in NRC, INPO and management audits, and prepares responses to audit findings.
Maintains knowledge of plant operations, disciplinary skills and techniques, commensurate with the responsibility to develop and conduct effective, high quality training.
Supervises the collection and maintenance of auditable training records and reports required to document training program activities.
MINIMUM QUALIFICATIONS
Previous or current senior reactor operator license
OR
Previous Reactor Operator (RO) WITH 4+ years of related industry experience (must achieve SRO certification within 18 months.)
OR
An SRO Certification WITH 4+ years of related industry experience AND 6 months of proven teaching in Licensed Operator Requal Training (LORT) or Initial License Trainee (ILT).
Effective written and oral communication skills
PREFERRED QUALIFICATIONS
Bachelor's degree in science/engineering or education/training
Previous or current senior reactor operator license OR
An SRO Certification WITH 6+ years of related industry experience AND 6 months of proven teaching in Licensed Operator Requal Training (LORT) or Initial License Trainee (ILT).
Sr. FP&A
Senior Technician Specialist Job 35 miles from Joliet
📍 Hybrid | Schaumburg, IL
About the Role
Are you ready to make a direct impact on a high-growth company's financial future? Our client, a rapidly expanding organization backed by private equity, is seeking a Strategic Finance Analyst to drive financial planning, analytics, and reporting. This role is pivotal in optimizing financial strategies, identifying cost efficiencies, and enhancing decision-making to support an ambitious five-year expansion plan.
The ideal candidate is a proactive, analytically minded finance professional who thrives in a fast-paced environment and is eager to shape the future of a scaling business. This is a high-visibility role with direct exposure to senior leadership and opportunities for career advancement.
What You'll Do
Conduct financial forecasting, budgeting, and variance analysis to provide actionable insights for leadership.
Develop robust financial models to support strategic decision-making and long-term planning.
Create and refine key performance indicators (KPIs) to track financial and operational performance.
Analyze cost structures, margins, and profitability, identifying areas for efficiency improvements.
Partner with cross-functional teams to drive data-driven decisions across sales, procurement, and operations.
Provide executive-level financial reporting and presentations, translating complex data into clear recommendations.
Implement and improve financial reporting systems and tools, including Jet Reports, Salesforce, and Business Central.
What You Bring
5+ years of experience in financial planning, analysis, and reporting.
Expertise in financial modeling, budgeting, and forecasting.
Advanced proficiency in Microsoft Excel and financial analytics tools.
Experience with ERP and reporting systems (Jet Reports, Business Central, Salesforce).
Strong analytical mindset with the ability to interpret financial data and drive business decisions.
Excellent communication skills, capable of presenting insights to both finance and non-finance stakeholders.
Ability to work independently and in a fast-paced, evolving environment.
Why Join?
✅ Be part of a rapidly growing company on track to triple revenue in five years.
✅ Work directly with leadership and influence financial strategy.
✅ Enjoy a flexible hybrid schedule in a brand-new office.
✅ Future career growth as the company scales its finance team.
This is your chance to be a key player in a dynamic, fast-scaling organization. If you are a finance professional with a strategic mindset and a passion for analytics, we want to hear from you!
About Blue Signal:
Blue Signal is an award-winning, executive search firm specializing in finance & accounting recruiting. We have a strong reputation for finding top talent in private equity, asset management, financial services, FinTech, and accounting leadership. Learn more at bit.ly/3IKiOzm Bottom of Form
Cloud Modernization Technical Lead
Senior Technician Specialist Job 30 miles from Joliet
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
The Boeing Company's Information Technology & Data Analytics (IT&DA) organization is currently seeking a Cloud Modernization Technical Lead to join the Software Chapter team in either Seattle, WA; Arlington, VA; Berkeley, MO; Chantilly, VA; Chicago, IL; El Segundo, CA; Englewood, CO; Fairfax, VA; Hazelwood, MO; Huntington Beach, CA; Kent, WA; Long Beach, CA; Miami, FL; North Charleston, SC; Oklahoma City, OK; Plano, TX; Portland, OR; Renton, WA; Ridley Park, PA; Saint Charles, MO; Salt Lake City, UT; or Seal Beach, CA.
Join the Software Chapter at Boeing, where our mission is to transform our IT&DA Software Development into the best in the aerospace and defense industry. We're focused on enhancing the digital experience, fostering a product-centric culture, and implementing top-tier tools and processes. By optimizing automation and supporting our developers' growth, we aim to deliver value faster to Boeing, our customers, and partners.
As a Cloud Modernization Technical Lead, you'll drive initiatives in standards and governance, automation, and developer productivity. You'll empower developers to embrace modern tools and build cloud-native applications, ensuring efficient delivery of products to our business customers. Your efforts will enhance software development speed, quality, and security.
We're seeking an experienced software architect/engineer with a strong track record in large-scale software development and measurable improvements. You should have in-depth knowledge of toolchains, industry trends, and best practices for cloud-native applications. Join us in shaping the future of software development at Boeing!
Position Responsibilities:
Participate in application development and deployment, utilizing Infrastructure as Code (IaC) to automate processes
Leverage hybrid cloud expertise to plan and execute modernization strategies, integrating legacy systems effectively
Design and implement scalable architectures that support the transition of on-premises applications to cloud environments
Collaborate with development teams to identify workflow pain points and implement solutions that enhance productivity
Integrate zero trust technologies and application security measures into the architecture and development process
Establish software quality frameworks and testing methodologies to maintain high development standards
Build and manage developer platforms that facilitate efficient workflows and enhance productivity
Analyze software development metrics to identify improvement areas and implement performance enhancements
Provide hands-on mentorship and training to developers, fostering a culture of continuous learning
Advocate for and implement best practices in software development and architecture
Organize knowledge-sharing sessions and workshops to promote collaboration and innovation among developers
Basic Qualifications (Required Skills/Experience):
10+ years of experience with hands on secure software development methodologies and security-first mindset
5+ years of experience in hands on development of large-scale distributed software systems and cloud service deployment
5+ years of experience as an AWS developer or technologies related to Infrastructure as Code and Configuration as Code
5+ years of experience with information technology architecture including cloud and data architecture in a large-scale, hybrid cloud and on-prem environment
5+ years of experience as an Agile software development team lead
5+ years of experience with modern software development methodologies
Preferred Qualifications (Desired Skills/Experience):
Experience in minimizing developer toil within cloud environments through the implementation of Infrastructure as Code (IaC), Platform as a Service (PaaS), and platform engineering practice
Experience with one or more cloud providers (e.g. AWS, Azure, GCP)
Experience with on-prem/edge cloud solutions (e.g. Red Hat OpenShift or VMware Tanzu)
Experience with zero trust technologies in the realm of application security, including but not limited to JSON Web Tokens, OAuth/OAuth2/SAML, X.509 certificates/mTLS, application reverse proxies, API security, cloud-native security solutions, and similar technologies
Experience with software quality frameworks and methodologies, including unit testing, integration testing, system testing, acceptance testing, contract testing (e.g. Pact), and end-to-end testing (e.g., Cucumber with Cypress)
Experience in building and managing a developer platform
Experience in implementing and utilizing software development metrics dashboards
Experience in software talent development and mentorship programs.
Experience with software development at a company(s) respected for high maturity in cloud modernization
Experience across companies and vendors with software development best practices
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Pay & Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range: $135,150 - $209,300
Applications for this position will be accepted until Mar. 17, 2025
Export Control Requirements: This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.
Export Control Details: US based job, US Person required
Relocation
Relocation assistance is not a negotiable benefit for this position.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for 1st shift
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Training Specialist
Senior Technician Specialist Job 23 miles from Joliet
The Training Specialist will facilitate technology-based learning solutions on-site to a diverse audience using technical labs, videoconferencing, and other tools. The Training Specialist will apply adult learning principles, performance management methodologies, effective facilitation concepts, and successful classroom management skills to assess and improve learners' performance. This person will collaborate daily with instructional designers, subject matter experts, administrators, coordinators, and others on learning solutions and learner support mechanisms. This role reports to the Senior Director, Learning and Development Strategy, and will take daily project direction from the Senior Instructional Designer or the project lead.
Responsibilities:
Deliver technology-based training programs and individual courses via instructor-led in-person or virtual instructor-led sessions centering on hardware, digital capabilities, software, workflows, standards, and processes.
Collaborate with instructional designers and subject matter experts to inform on instructional readiness and continuous improvement opportunities.
Collaborate with team members to set up labs, training environments, and software applications to effectively deliver content.
Work with the lead, administrator, and coordinator to define and execute key learning processes related to training registration, session availability, seat management, and custom learning requests.
Administer learning evaluations and assessments as defined by the curriculum; furthermore, extract, compile, and clean associated data for analysis.
Collaborate with technology teams to exhibit foundational knowledge of upcoming technology upgrades, innovations, and enhancements while partnering with subject matter experts for advanced information and assist learners with technical questions.
Stay up-to-date with industry-related technology.
Support media elements of delivery.
Qualifications:
Bachelor's degree; preferred in adult learning, communications, or related area of study; or equivalent work experience
3-5 years of in-person and virtual instructional training or facilitation
Proven experience with adult learning principles
Excellent written and oral communication skills, including instructional and presentation skills
Excellent interpersonal skills and an ability to motivate others
Ability to present ideas, manage a classroom, and meet learners where they are
Ability to absorb new ideas and concepts quickly
Good analytical and problem-solving abilities
Ability to effectively prioritize and execute tasks in a high-pressure environment
Proven track record of incorporating the following key behaviors into day-to-day work: one-team mentality, effective listening, developing credibility, building trust, demonstrating reliability, being client-driven, future-focused, innovating daily, and being curious
Expert proficiency in MS Word, MS PowerPoint, MS Excel, and virtual media platforms, such as WebEx, MS Teams, etc.
True Group is a transformative solutions provider. At True, we offer our employees a rewarding culture, professional growth, upward mobility, and the opportunity to maintain strong earning potential.
For additional information regarding salary range for this position, as well as company benefits, please click here.
Technology Leader
Senior Technician Specialist Job 30 miles from Joliet
Be a part of our success story. Launch offers talented and motivated people the opportunity to do the best work of their lives in a dynamic and growing company. Through competitive salaries, outstanding benefits, internal advancement opportunities, and recognized community involvement, you will have the chance to create a career you can be proud of. Your new trajectory starts here at Launch!
The Role:
Launch is actively seeking a passionate and highly skilled Technology Leader who possesses a rich background in spearheading technology initiatives for organizations in a consulting capacity. In this pivotal role at Launch, this individual will be at the forefront of researching and shaping technology roadmaps and offerings across our business units. They will be instrumental in driving sales engineering and client qualification from a technical standpoint, taking charge of technical risk management during project delivery, crafting robust solutions encompassing a wide spectrum of frameworks and technologies within a dynamic landscape, and serving as mentors and advocates within the organization. These responsibilities are extensive, and accomplished Technology Leaders will employ their expertise and experience to influence outcomes through effective delegation and leadership. We are in search of a seasoned candidate who possesses a blend of technical prowess and consultative skills. The ideal candidate will have a well-established track record as a trusted senior advisor, capable of fostering relationships with both customers and internal team members across all organizational levels.
Responsibilities:
Guide customer conversations, generally related to technical solutioning
Lead discovery analysis, architecture, design, and development of world-class solutions across a broad spectrum of technologies and design patterns
Analyze complex business and technical problems related to the implementation of new technology and/or the customization of existing technologies and processes
Collaborate with clients and business analysts to translate business requirements into technical requirements
Estimate work efforts and define resourcing required for each phase of a project
Develop proposals, statements of work, technology strategies, and roadmaps
Partner with other technology teams to work with business executives and end-users to conceptualize new projects/programs/products, recommend technologies and implementation strategies, and architect/design for requirements of the project within financial and timeline guidelines
Author and/or review architecture/design and other technical documents ensuring high-quality deliverables and systems development across tech stacks and applications teams
Establish and/or apply effective software development practices
Attend regular project meetings, report on progress and setbacks, and participate in both planning and retrospective exercises
Provide program-level technology leadership with support of peers and/or principal level stakeholders
Consults with and for peers and solution architects to validate designs, provide recommendations for improvement or addressing gaps, etc.
Driving development of case studies, whitepapers, and other technology-oriented evangelism
Effectively communicate with internal and external stakeholders across all levels and disciplines, e.g., from a junior member of an engineering team up to the board of a strategic customer
Providing technical leadership and consultancy for and in support of other people in the solution architecture discipline.
Required Qualifications:
12+ years of relevant work experience is preferred
Clear and demonstrated extensive experience driving technology strategy on key accounts
Strong cloud delivery experience, including in at least one of the top three public cloud providers - AWS, Azure, GCP; two or more preferred
Able to drive effective customer conversations across many potential customer profiles, especially in at least one of tech, finance, energy, healthcare, etc. industries
Able to develop, write, and defend business case analyses to justify propositions to clients and partners
Acumen to understand end-to-end strategic business models
Ability to communicate complex technical and operational solutions, or translate complex topics into a simple business language to drive value alignment for technical or non-technical audiences of varying skillset and seniority
Ability to self-manage time and priorities in a complex multi-team matrix environment while maintaining high-quality deliverables for oneself as well as your tech teams
Comfortable actively participating in design and architectural discussions
Ability to document technical design and approach of software produced
Work effectively in a fast-paced and constantly changing environment
Excellent verbal and written communications skills
Deep experience in at least two of the following technologies/languages/frameworks: .NET, Java, go, node.js, Angular, React
A strong and varied technical skillset with the ability to compare and identify the tradeoffs of various technologies
Proven track record of establishing trusted advisor relationships with customers at all levels
Experience with architecting/implementing solutions leveraging appropriate technical stack
Knowledge of code coverage, unit/integration tests, TDD/BDD
Knowledge of CI/CD concepts
Knowledge and experience with version control systems, e.g., git or others
Knowledge and experience with software engineering life cycle and best practices
Knowledge of Scrum software development methodologies
Web service and application design experience
Experience in database design and modeling, including relational and non-relational
Experience with containerized workloads
Experience designing for secure infrastructure and applications, including topics like Web service security, application security, code scanning, server and/or container security
Experience in implementing observability and application monitoring topics
Preferred Qualifications:
Strong preference for experience in multi-cloud design and delivery
Strong preference for familiarity with capabilities of emerging Generative AI solutions
Experience in topics like federation, single sign-on, platform integration strongly preferred.
Experience in communicating concepts, programs, projects to a large non-technical audience such as a public speaking engagement, e.g. community meetup, summit, company event, etc. strongly preferred
Event-based architecture strongly preferred, Kafka experience is a plus.
Kubernetes experience
Experience in a technology evangelist role
Experience in a startup environment as a technology leader
Experience in a Fortune 100 environment as a technology leader
Application monitoring and lifecycle experience strongly preferred
Experience designing and implementing CI/CD and IaC strongly preferred
Serverless cloud experience strongly recommended
Experience with confidential computing is a plus
Familiarity with Cloud Data Platforms a plus
Familiarity with AI/ML concepts a plus
Education and Certifications:
BA/BS Computer Science, Computer Engineering, or related discipline is preferred.
Certifications are not mandatory, but valuable ones to consider include AWS, Azure, and GCP cloud certifications, particularly those related to roles like Cloud Solution Architect.
Benefits & Compensation:
As an employee at Launch, you will grow your skills and experience through a variety of exciting project work (across industries and technologies) with some of the top companies in the world! Our employees receive full benefits-medical, dental, vision, short-term disability, long-term disability, life insurance, and matched 401k. We also have an uncapped, take-what-you-need PTO policy. The anticipated base wage range for this role is $190,000-$230,000. Education and experience will be highly considered, and we are happy to discuss your wage expectations in more detail throughout our internal interview process.
Level III Technician, Tower
Senior Technician Specialist Job 30 miles from Joliet
Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.
Responsibilities
We are seeking a skilled and motivated Top Hand / Tech III to join our team and work on AT&T COWs and temporary towers. This is a unique opportunity to specialize in a niche area of the telecommunications industry, offering a chance to work on innovative projects that are anything but typical.
The ideal candidate will have a strong background in tower work, including mounting and plumbing antennas and radios, terminating power and fiber in squids, and routing, supporting, and connecting to radios. You'll need to be a team player, able to follow directions from the foreman, and think creatively to solve problems. Bilingual abilities are a plus!
Travel Requirements:
Travel is required on a site-by-site basis.
Work is generally Monday through Friday, with occasional weekend work as needed.
Certifications:
OSHA 10 or 30
Rigging
CPR
Bloodborne Pathogens (BBP)
Certified Climber/Rescue
Additional transferable certifications from previous roles are a plus.
Driver's License Requirements:
Class C
Class B
Class A
A valid driver's license is a must.
What We're Looking For:
A team player who is willing to learn and adapt to our way of doing things.
Someone who is flexible, thinks outside the box, and thrives in a non-traditional climbing role.
A proactive individual who takes pride in their work and is committed to safety and quality.
Why Join Us?
This is not your typical climbing position - it's an opportunity to work on specialized projects that set you apart in the industry. You'll be part of a supportive team, working on cutting-edge technology and making a real impact. If you're ready to take on a new challenge and grow your career in a unique way, we'd love to hear from you!
Learning And Development Specialist
Senior Technician Specialist Job 30 miles from Joliet
ABOUT WORLD'S FINEST CHOCOLATE: World's Finest Chocolate does more than make delicious chocolate. Since 1949, we've helped our fundraising customers raise over $4,600,000,000! These funds are used to buy playgrounds, pay for reading specialists, purchase musical instruments, fund field trips, and more. Our employees work as a team to support our company's mission: To Deliver Extraordinary Value with Fun & Purpose.
POSITION OVERVIEW: The Learning and Development Specialist will be integral in advancing employee performance and engagement by designing, implementing, and assessing learning programs focused on onboarding, compliance, functional skills, and leadership development. Collaborating closely with HR colleagues and departments across corporate, sales, and manufacturing environments, this position will help cultivate a culture of learning that supports business objectives and enables employees at all levels to excel in their roles.
KEY RESPONSIBILITIES:
Develop and manage learning initiatives from start to finish. This includes assessing learning needs to identify skill or knowledge gaps, designing and facilitating in-person and virtual sessions, scheduling and tracking participation, and evaluating their impact on performance and business outcomes.
Create, implement, and evaluate learning programs and processes in the following areas:
Functional Skills: Determine key functional skills, provide training, assess proficiency, and recognize advancement to enable employee development.
Onboarding: Enhance onboarding programs by equipping managers with tools and guidance to onboard employees effectively. Collaborate with HR colleagues to develop and execute organization-wide onboarding initiatives.
Compliance: Manage compliance training, such as harassment prevention. Ensure adherence to legal and organizational standards.
Assist in creating, implementing, and evaluating Engagement, Core Leadership, People Leadership, and Talent Development programs and strategies.
As needed or requested, create, implement, and evaluate additional learning experiences for various employee populations and take on additional responsibilities outside of the day-to-day duties of this role. We strive to be an agile, dynamic team and are sometimes called to work in areas outside of our comfort zone.
KEY COMPETENCIES
Nimble Learning: You actively learn through experimentation when tackling new problems, using both successes and failures as learning fodder.
Collaborates: You build strong partnerships and make productive contributions to achieve shared objectives.
Ensure Accountability: You hold yourself and others accountable to meet commitments.
Customer Focus: You seek to understand customers' needs and feedback to deliver customer-centric solutions
Compensation
Base Salary: $75,000 - 85,000/year
Annual Bonus: % of base salary, based on company and/or individual performance
Medical insurance
Dental insurance
Vision insurance
Wellness Program
401k Matching
HSA/FSA
LifeLock Identity Theft Protection
STD/LTD
Life Insurance
Tuition Reimbursement
REQUIRED EXPERIENCE AND QUALIFICATIONS
Bachelor's degree in human resources, organizational psychology, education, business, or a related field, or equivalent experience.
3+ years of experience creating, implementing, and evaluating learning programs and processes.
Experience in a manufacturing, sales, or similar environment.
PREFERRED EXPERIENCE AND QUALIFICATIONS
Relevant certifications in learning and development and/or instructional design.
Created or helped to develop large-scale training programs for a manufacturing facility, sales team, or similar environment.
Equal Opportunity Employer:
World's Finest Chocolate is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. We celebrate diversity and are dedicated to providing an environment of respect and inclusivity for all employees.
Sales Development Specialist
Senior Technician Specialist Job 30 miles from Joliet
Sales Development Representative (Chicago)
Our SDRs have an incredible opportunity to evangelize ThoughtSpot and deliver qualified opportunities to the sales team. SDRs have the unique opportunity to build a strong foundation of software sales skills, while having a direct impact on pipeline and revenue generation. The SDR team is the first point of contact for many ThoughtSpot customers, so the right candidate will be passionate about our mission to make the world more fact driven, AND be motivated by achieving sales goals. SDRs work cross functionally with ThoughtSpot's marketing and sales departments in alignment with our Go To Market strategy. Join us and help us achieve our growth and expansion goals!
What you'll do:
Qualify inbound leads and generate meetings for Sales Leaders
Research Fortune companies to identify current and future BI/Analytics trends/initiatives
Effectively communicate with individuals at all levels in the organization, discussing the value of ThoughtSpot to both technical and non-technical audiences
Work with both field sales and marketing to convert leads into qualified meetings
Design and execute creative sales/marketing campaigns
LinkedIn - social selling and lead gen activity
Salesforce - manage, organize and update contacts database
Consistently work to deadlines and targets
What you bring:
Articulate with strong business acumen
Professional, creative and a dynamic presence
Demonstrated high degree of success at university and/or enterprise inside sales
The ability to work independently in an environment that changes rapidly (we're a startup)
A positive attitude and a desire to build a world-class company, as well as willingness to work closely with other functions within ThoughtSpot
Beneficial if experience with Business Intelligence, Data Warehousing, or Analytics A strong focus on customer success
Strong time management skills with the ability to handle multiple priorities Excellent written and verbal communication in both
#LI-REMOTE
Adobe Experience Platform Specialist
Senior Technician Specialist Job 12 miles from Joliet
The Lead IT Engineer is responsible for implementing, managing, and optimizing Adobe Experience Cloud solutions, including Adobe Experience Platform (AEP), Adobe Target, Adobe Customer Journey Analytics (CJA), and Adobe Journey Optimizer (AJO). This position requires an experienced and technically-oriented Adobe Experience Platform expert who plays a key role in establishing and executing on the corporate strategy for delivering data-driven, personalized customer experiences across digital channels. The Lead IT Engineer collaborates with cross-functional teams to integrate Adobe solutions within the enterprise ecosystem, ensuring seamless data flows, customer identity resolution, and advanced customer journey orchestration.
CORE JOB RESPONSIBILITIES:
Systems Design: Reviews system designs to ensure appropriate selection of Adobe solutions for personalized customer experiences, resource efficiency, and seamless integration with external systems. Conducts impact analysis and manages associated risks.
System Installation & Decommissioning: Manages implementation projects for Adobe Experience Cloud, ensuring effective leadership, smooth data ingestion, transformation, and activation within AEP. Develops and monitors quality plans to recommend optimizations.
Testing: Reviews and contributes to integration, regression, acceptance, performance and security test planning within the Marketing Technology landscape. Takes responsibility for integrity of testing and acceptance activities and contributes to the execution of these activities.
Change Management: Evaluates risks to service integrity, including availability, performance, security, and compliance, when implementing Adobe-powered business services. Leads the assessment, analysis, development, documentation, and execution of change requests.
IT Infrastructure: Provides technical expertise to ensure the correct execution of operational procedures within the Adobe stack. Leads the implementation of enterprise changes and maintenance routines across AEP, Target, CJA, and AJO, providing reports and proposals for improvement.
Incident Management: Leads the investigation of escalated incidents related to Adobe Experience Cloud solutions, including Adobe Experience Platform (AEP), Adobe Target, Adobe Customer Journey Analytics (CJA), and Adobe Journey Optimizer (AJO). Manages recovery, ensures proper documentation, and oversees resolution.
Sourcing: Investigates suppliers and markets, and maintains a broad understanding of the commercial environment, to inform and develop commercial strategies and sourcing plans. Reviews business cases for alternative sourcing models, and on policy and procedures covering the selection of suppliers, tendering, and procurement.
ADDITIONAL RESPONSIBILITIES:
Implements and manages data ingestion, transformation, and activation within AEP. Designs and builds Real-Time Customer Profiles and audience segmentation while ensuring seamless data flows with external systems.
Configures and deploys A/B tests, multivariate tests, and personalization campaigns in Adobe Target. Works with stakeholders to identify optimization opportunities and deliver measurable results.
Sets up data sources, workspaces, and visualizations for customer journey analysis in Adobe Customer Journey Analytics (CJA). Collaborates with business teams to derive actionable insights from multi-channel data.
Develops and manages customer journeys in Adobe Journey Optimizer (AJO) to deliver real-time personalized experiences. Monitors and optimizes performance for campaigns and workflows.
Collaborates with marketing, analytics, and IT teams to align Adobe solutions with business goals. Stays updated on Adobe Experience Cloud advancements and industry best practices. Provides technical leadership and mentorship to junior team members.
REQUIREMENTS FOR CONSIDERATION:
Bachelor's degree in Computer Science, a related field, or applicable work experience
5+ years of progressive IT engineering experience, including expertise in Adobe Experience Cloud solutions.
3+ years of hands-on experience with Adobe Experience Platform (AEP), Adobe Target, Adobe Customer Journey Analytics (CJA), and Adobe Journey Optimizer (AJO).
Proficient in JavaScript, HTML, CSS, REST APIs, data modeling, schema creation, and integrations within AEP.
Strong understanding of analytics tools and customer data insights methodologies.
Excellent problem-solving skills, strong communication skills, and ability to translate technical concepts for non-technical stakeholders.
Knowledge of commonplace and emerging data privacy and governance standards.
Skilled and comfortable with tackling complex challenges, either in leading the troubleshooting effort or advising/leading others
Experience working with production support and project consultants in an onshore / offshore model
Able to prioritize and execute tasks in a high-pressure environment
Minimal off-Hours support including 24x7 on-call required
Minimal travel required (training/conferences)
Experience with Google Cloud Platform is preferred
Adobe Certified Expert in AEP, Target, AJO, or CJA preferred
Building Enclosure Specialist
Senior Technician Specialist Job 30 miles from Joliet
About Us
Lamar Johnson Collaborative (LJC) is a team of high-energy professionals. We share a passion for design, a collaborative approach, and a casual culture. We solve challenges by leveraging the collective expertise and ingenuity of the best and brightest minds across development, design, and construction. Lamar Johnson Collaborative attracts a dynamic and diverse group of people who work together to realize our clients' vision. LJC is a growing firm and is recruiting top Building Enclosure talent to join our Technical Assurance Group (TAG) team. TAG is a group of design professionals who work on all aspects of LJC projects. They create and test design solutions to ensure the quality of the design and construction process. TAG also consults with project teams to apply lessons from previous projects to new ones.
The Role We Want You For
As a Building Enclosure Specialist with design and field knowledge, you will play a critical role in evaluating enclosure systems and details as well as review installations in the field and perform or observe field testing. Your in-depth understanding of construction processes, industry standards, and practical experience in the field will be instrumental in ensuring design intent is translated accurately into built form. Exceptional communication, attention to detail, and ability to collaborate effectively are critical attributes needed for this role to successfully work alongside architects, contractors, and project stakeholders.
The Specifics of the Role
Review drawings, specifications, and submittals to assess compliance with the contract documents, best practices, industry standards, codes and regulations.
Provide technical guidance and support to the construction team during the bidding process, including reviewing contractor proposals, conducting pre-bid meetings, and clarifying design intent.
Conduct detailed assessments and evaluations of building envelope systems, including roofing, facade, waterproofing, insulation, and fenestration.
Collaborate with project teams, architects, engineers, and contractors to develop effective strategies for building envelope design, construction, and maintenance.
Conduct regular site visits to review construction progress, quality, and adherence to the contract documents.
Perform on-site field observation and testing to identify potential deficiencies or air/moisture/vapor intrusion leak sources thru building envelopes.
Provide recommendations and solutions to address identified issues, ensuring the longevity and performance of building envelope systems.
Prepare detailed reports and documentation, outlining findings and recommendations.
Coordinate with project teams to resolve design conflicts, change orders, and field-related challenges promptly and effectively.
Communicate effectively with clients, explaining complex concepts in a clear and concise manner, and building strong relationships based on trust and expertise.
Stay up to date with industry advancements, new materials, and emerging technologies related to building envelope systems.
Be familiar with building codes at the national, state, and local levels.
Offer training and guidance to junior staff members, sharing your knowledge and fostering their professional growth.
Requirements
Proven experience as a building enclosure consultant or in a related role within the commercial construction industry.
Willingness to travel to project sites as needed.
In-depth knowledge of different building enclosure systems, construction methods, materials, and industry best practices.
Knowledge of building codes, regulations, and standards related to building enclosure design, construction, and performance.
Strong understanding of construction processes, sequencing, and building systems.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with clients, contractors, and project teams.
Attention to detail, problem-solving abilities, and the capacity to work under pressure and meet project deadlines.
Demonstrated ability to translate design concepts into practical, well-coordinated construction documentation.
Working knowledge of AutoCAD, Revit, and/or other relevant architectural software.
Bachelor's degree in Architecture or similar field from an accredited institution.
Professional licensure as an Architect preferred.
Why LJC and Clayco?
2024 Best Places to Work - Crain's Chicago Business, St. Louis Business Journal, Los Angeles Business Journal, and Phoenix Business Journal.
2024 ENR Midwest - Midwest Contractor (#1).
2024 ENR Top 100 Design-Build Firms - Design-Build Contractor (Top 5).
2024 ENR Top 100 Green Contractors - Green Contractor (Top 5).
Benefits
Discretionary Annual Bonus: Subject to company and individual performance.
Comprehensive Benefits Package Including: Medical, dental and vision plans, 401k, generous PTO and paid company holidays, employee assistance program, flexible spending accounts, life insurance, disability coverage, learning & development programs and more!
Compensation
The salary range for this position considers a wide range of factors in making compensation decisions including but not limited to: Education, qualifications, skills, training, experience, certifications, internal equity, and location. It is not typical for an individual to be hired at or near the top of the range for the role and compensation decisions are dependent on the facts and circumstances of each case. The LJC Nationwide salary range for this position is approximately $100,000 - $150,000 +/- annually (not adjusted for location).
.Net Tech Lead
Senior Technician Specialist Job 30 miles from Joliet
Following are the skills needed.
Technical Skills:
o .NET C# Core: Proficiency in developing applications using .NET C# Core.
o SQL Server: Experience in designing, implementing, and optimizing databases with SQL
Server.
· Programming Methodologies:
o Extreme Programming: A strong background in extreme programming methodologies,
with a specific focus on test-driven development (TDD).
o SOLID Principles: Deep understanding and experience implementing SOLID principles to
ensure the development of software that is easy to maintain and extend.
· Design and Architecture:
o Decoupling: Knowledgeable in the strategies for decoupling components to reduce
dependencies and improve modularity.
o Abstraction and Interfaces: Proficient in using abstraction and interfaces effectively to
design flexible and scalable systems.
o Design Patterns: Experienced in utilizing design patterns to solve common design issues
and enhance code readability and efficiency.
o Service-Oriented Architecture (SOA): Experienced in developing and integrating software
solutions using service-oriented architecture principles.
· Application Security:
o Security Frameworks: Understanding and experience implementing security frameworks
such as OpenID, OAuth, OpenID Connect, and the .NET Identity library.
o Security Best Practices: Capability to integrate comprehensive security measures into
software designs, ensuring robust protection against various security threats.
Technical Lead
Senior Technician Specialist Job 30 miles from Joliet
Job Description:-
Role: Technical Lead: React
Required Skills
Lead Developer, who can do hands on along with Lead experience.
Need Strong React experience and with Storybook
Note: Please share your updated resume if you like to submit your profile.
Thanks and Regards,
Akash Sharma
Technical Recruiter
Email:
Phone : **************
LinkedIn: ************************************************
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit ******************* to learn more.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Full Stack Technical Lead
Senior Technician Specialist Job 30 miles from Joliet
Roles and Responsibilities :-
•Ownership of technical designs, code development, and component test execution to demonstrate alignment to the functional specification.
•Proficiency in one or more frontend framework (HTML5 / Angular / React [Native/JS])•Good understanding of Middleware platforms for connecting various backend platforms using different mechanisms SOAP, REST, File based, etc.
•Should have strong knowledge on any of the cloud solutions such as Oracle, AWS, Azureetc.
•Expert understanding of Oracle PaaS products (VBCS and OIC- integrations)
•Excellent understanding of Oracle PaaS4SaaS extension patterns
•Understanding of Oracle Cloud SaaS and OCI application and integration data security.
•Should be able to create and present technical solutions to project stakeholders
•Work with business analysts/consultants and other necessary teams to create a strong solution
•Hands-on experience in developing APIs using Java, Nodejs, etc.
•Ability to work in Agile methodology
•Experience in working with projects where Azure DevOps (CI/CD) is adopted.
•Deep understanding of technology and architecture concepts.
Must have:-
-Proficiency in one or more frontend framework (HTML5 / Angular / React JS)
-Good understanding of Middleware platforms for connecting various backend platforms
using different mechanisms SOAP, REST, File based, etc.
-Excellent understanding of Oracle PaaS4SaaS extension patterns
-Have worked with Azure Platform and ASP.NET applications
-Practical experience with Microservices and API Management.
Good to have :-
•Hands-on experience in developing APIs using Java, Nodejs, etc.,
•Ability to work in Agile methodology.
Technical Trainer
Senior Technician Specialist Job 30 miles from Joliet
Technical Trainer - (Full-Time, Direct Hire)
Join Our Team!
Our client is seeking an enthusiastic and dynamic Technical Trainer to join their growing team in the Midwest. If you have a passion for educating others and enjoy delivering engaging training sessions on IP Network Cameras and related technologies, this role is for you!
Why You'll Love This Role
You enjoy creating excitement around cutting-edge security technology.
You thrive in delivering engaging educational experiences through in-person training, webinars, and podcasts.
You're eager to stay up to date with industry trends and evolving customer needs.
What You'll Do
Conduct in-person and remote training sessions, courses, and webinars.
Develop and update training materials based on industry needs and technology advancements.
Maintain and manage the training center and equipment.
Perform needs assessments to enhance course content.
Evaluate training effectiveness through participant feedback.
Act as a brand ambassador for training and new product launches.
Travel nationally and internationally on short notice as needed.
Support additional training-related tasks as assigned.
What We're Looking For
Strong public speaking and presentation skills.
Ability to adapt and adjust teaching methods in a dynamic setting.
Self-motivated team player with excellent relationship-building abilities.
Professional demeanor and exceptional communication skills.
Detail-oriented, resourceful, and flexible.
Qualifications You'll Need
Bachelor's degree in a relevant field.
4+ years of experience in technical training or education.
IP technology background with a solid understanding of industry trends.
Preferred but Not Required
Experience with Network Surveillance/CCTV technology.
Background in technical support or technical sales.
Familiarity with industries such as banking, retail, or government.
Industry certifications (PSP, A+, CISCO, etc.).
Master's degree in a related field.
If you're a tech-savvy educator who enjoys delivering impactful training, we'd love to hear from you! Let's connect to discuss this exciting opportunity.
IP (Trademark) Docketing Specialist
Senior Technician Specialist Job 30 miles from Joliet
Beacon Hill Legal is seeking a Trademark Docketing Specialist to join a national law firm's IP practice group. This is a full time, permanent position, 35 hour work week, HYBRID schedule (in office 3 days a week), full benefits, and competitive compensation up to $85,000.
Skills required and Job Duties include the following:
At least three (3+) years of IP docketing experience, strong preference in TRADEMARKS, Patents is a PLUS
This role involves working closely with attorneys and paralegals to handle trademark correspondence and generate reports, while also training others on established procedures
Docket incoming postal and electronic correspondence from foreign associates and from the USPTO for trademark matters
Prepare new trademark, domain and copyright applications and other trademark prosecution documents for filing at appropriate trademark offices, including gathering all necessary information from clients regarding same; monitoring and maintaining applications through issuance
Prepare and record documents affecting the chain of title for U.S. and International trademarks
*Only qualified candidates will be contacted* The firm is actively interviewing candidates, APPLY TODAY!*
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: *****************************************
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting *************
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill. Employing the Future (TM)
Docket Specialist
Senior Technician Specialist Job 30 miles from Joliet
Riley Safer Holmes & Cancila LLP (RSHC) is a diverse, service‐oriented, and technologically sophisticated firm that is committed to providing legal and client service at the highest levels. We have a national litigation and transactional practice with more than 90 lawyers in offices located in Chicago, San Francisco, Irvine, Ann Arbor, and New York. Founded March 1, 2016, our partnership features leaders in many fields of litigation and transactions including class actions, white collar, product liability, real estate, intellectual property, mergers & acquisitions, and general litigation.
Job Summary:
The Docketing Specialist is primarily responsible for performing regular court runs and meeting docket support requirements for attorneys practicing in multiple courts and jurisdictions. Position will review legal documents in order to calculate, record and disseminate timely response dates pursuant to court rules and civil procedure. In addition, the Docket Specialist will be responsible for docketing in-person and electronic case document filings, have comprehensive knowledge of State and Federal court rules and court procedures, and provide timely reports of response dates on a regular basis. Candidate will also work independently on specific projects and research assignments.
Essential Duties and Responsibilities:
Calculate and docket all court appearances, documents, and statutes of limitations in accordance with local, state, federal and administrative rules.
Retrieve calendar dates from each attorney's calendar and input into database. Identify and revise deadlines and events in CompuLaw/Milana or any other docketing platforms when they are updated or concluded.
Receive and review all incoming emails/mail to ensure all dates are being calendared. Process any calendar requests given by attorney and secretaries.
Print calendar reports for attorneys and support staff. Send reminders to attorneys about upcoming deadlines, prepare docket reports for attorneys and staff, and assist on other necessary tasks.
E-File and obtain documents using Pohlman, File&Serve Xpress and other court resources.
* This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.
Education and/or Experience
Equivalent to high school diploma
Proven experience as office clerk or similar position
Preferred:
College level training or paralegal certificate preferred but not required.
Required Skills/Abilities:
Working knowledge of MS Office, including Outlook, Word, and Excel, required.
Detail-oriented, motivated, creative, and capable of managing multiple tasks with conflicting deadlines in a demanding, but rewarding, environment.
A strong team player, as well as the ability to work on independent projects.
The ability to adapt to change; work independently with minimal supervision; and work under strict deadlines.
Self-motivated, exercising sound judgment, demonstrating good time-management and teamwork skills.
A commitment to providing excellent client service, and effectively interacting with clients as well as staff at all levels.
The flexibility to work overtime as needed to meet deadlines.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
Salary Range:
$55,000-$65,000
*Salary will be determined based on the candidate's experience and skillset.
The position is full-time non-exempt and requires standard employment screens, including a background check of educational, employment, and criminal histories. RSHC offers a comprehensive benefit package which includes medical, dental, vision, life insurance, short- term and long-term disability, and 401k.
RSHC is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. RSHC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
No calls or solicitations from recruiters accepted
.
Onboarding Specialist
Senior Technician Specialist Job 30 miles from Joliet
*If the application for this position prompts you to respond to a question with number of years, e.g., your number of years of relevant work experience, please enter ‘30' if your answer is 30 years or more. Please be aware that we are acting as a recruitment partner for one of our clients in this search.*
We are seeking a dynamic and customer-focused Junior Onboarding Manager to join our client's growing team. In this hybrid role, you will be instrumental in ensuring a seamless onboarding experience for their new customers. You will provide expert guidance, training, and support, fostering strong customer relationships from the outset.
Key Responsibilities:
Customer Onboarding:
Guide new customers through the onboarding process for our client's product/service.
Deliver comprehensive support to ensure successful product adoption.
Relationship Management:
Build and maintain strong relationships with new customers, serving as their primary point of contact during onboarding.
Act as a customer advocate, ensuring their needs are met.
Training and Presentations:
Conduct engaging project kick-off meetings and presentations (both in-person and virtual).
Project and Data Management:
Manage onboarding projects, ensuring timely completion of milestones.
Accurately record customer data and onboarding progress in the client's ERP system.
Generate reports on onboarding metrics and customer feedback.
Issue Resolution:
Identify and resolve customer issues promptly.
Escalate complex issues to senior team members as needed.
Collaborate with sales, support, and product teams to ensure a cohesive customer experience.
Hybrid Work: Perform duties both remotely and in-office as required.
Qualifications:
Minimum 2 years of customer service experience, ideally in onboarding or customer success.
Proven ability to deliver effective presentations to diverse audiences.
Strong project management and organizational skills.
Proficiency in data entry and ERP software (e.g., SAP).
Excellent written and verbal communication skills.
Ability to work independently and collaboratively.
Strong problem-solving and analytical skills.
Customer-centric mindset with a passion for exceptional service.
Ability to adapt to a fast-paced environment.
Reliable internet access and suitable home office setup.
Preferred Qualifications:
Experience with telecom services or similar.
Bachelor's degree in business, communications, or a related field
CME Specialist
Senior Technician Specialist Job 30 miles from Joliet
This role is predominately remote however some in-office presence is required (2 days per month).
The Continuing Medical Education (CME) Specialist works with the Education Team to administer the AOA's Continuing Medical Education (CME) Program and accreditation services. They will support administration and evaluation of internal, external, live, and online CME activities to ensure compliance with accreditation criteria. The CME Specialist will establish a strong rapport with activity participants and providers to advise, educate and coach them through CME processes. In addition, this individual will operationally and administratively support Education staff leadership.
Successful execution of responsibilities will require an individual professionally capable of facilitating and tabling, or triaging as appropriate, new issues or circumstances on behalf of Education leadership. They must be willing to take initiative, pay close attention to detail, manage multiple priorities simultaneously, and collaborate effectively across internal and external stakeholder groups. Excellent organizational, time management, and oral/written communication skills are imperative. Strong technical acumen with proficiency in MS Office (Word, Excel, PowerPoint, Outlook, and SharePoint) required.
KEY RESPONSIBILITIES INCLUDE:
Develop a thorough knowledge of CME accreditation and activity types
Learn and be proficient in using CME tracking and learning management systems
Assist with CME administrative processes and routine provider inquiries
Provide LMS administration support, including maintenance of online courses, evaluations, certificates, routine reporting, and learner technical support
Provide logistical support for virtual and live events as scheduled (registration, speakers, CME monitoring, set up)
Organize program materials to include presentations, handouts, evaluation reports, and other educational materials as needed
Support accreditation processes to maintain compliance with CME requirements (AOA and ACCME)
Assist with content/data entry and CME system testing
Performs routine administrative duties, such as filing, tabulating, compiling and/or posting records, creating spreadsheets, reports, etc.
Update databases and learning management system as directed
Effectively communicate with CME providers to obtain relevant information
Participate in staff meetings to facilitate quality improvements and efficiencies
Work with internal contacts to ensure communications reflect accurate CME information
Manage annual invoicing of accreditation fees
Monitor department's CME emails and department general phone line, triaging communications to appropriate staff member as needed
MINIMUM QUALIFICATIONS
Education: High school graduate/GED required, bachelor's degree preferred
Experience:
Minimum of two years' experience in an office setting with a customer service focus.
Experience in continuing medical education (CME), continuing professional development (CPD), health care meeting planning, or general knowledge of CME accreditation criteria are preferred.
Licensure or Certification: N/A
Special Skills:
Project and time management are essential, as well as exceptional technological aptitude.
Proficient with Microsoft Office Suite (Word, Excel, Outlook, SharePoint Access).
Must be a team player.
Detail oriented, have strong organizational skills and can prioritize and multi-task.
Excellent interpersonal skills.
Exceptional oral and written communication skills required.
Frequent interaction with other departments and accredited providers.
WORK HOURS AND TRAVEL
Ability to work at meetings on weekends and in the evenings, as needed.
Potential travel; approximately once per year
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
American Osteopathic Association is unable to sponsor work visas at this time.
Conflicts Specialist
Senior Technician Specialist Job 30 miles from Joliet
Trustpoint is excited to partner with a nationally respected law firm in their search of a Conflicts Specialist on a direct hire basis. This flexible, hybrid role will open new clients and matters, conduct conflicts checks and lateral hire conflicts checks for the firm locally and nationwide. Successful candidates will have 2+ years of experience with conflicts clearance and new client/matter intake. This is a wonderful opportunity to join a collegial firm with a comprehensive benefits package. This position is available in the firm's Los Angeles, Irvine CA, or Chicago offices.
Responsibilities:
Initial review of intake forms, confirming they comply with the firm's policies and procedures
Conduct formal conflicts searches using standard Boolean logic; performing corporate research, escalating to attorneys as needed
Ensure requests contain all necessary clearances and approvals
Review of the engagement letter to ensure accuracy with regard to parties, rates, standard language, and format
Ensure all client/matter information recorded is accurate
Maintain all electronic client matter records
Respond to inquiries in regards to the intake process
Conduct conflicts clearance checks on lateral hires (associates, summer associates and firmwide staff)
Identify potential conflicts of interest and provide summary of analysis to stakeholders
Other duties and special projects as needed
Requirements:
Bachelor's degree (preferred); Associates degree required
2+ years' experience within conflicts clearance and new client intake at a law firm; large law firm experience is preferred
Experience with Aderant or Intapp conflicts software
Exceptional analytical skills
Proficiency in MS Office Suite, especially Word, Excel and Outlook.
Excellent interpersonal communication skills; highly organized and detail-oriented
All candidates must be able to work at a computer screen for a sustained amount of time.
Repetitive movement (i.e. heavy computer/keyboard use)
May require occasional light lifting (files, copy paper, etc.)
Qualified and interested candidates are encouraged to submit a resume for immediate consideration.
Trustpoint.One provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.