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Senior Medical Assistant skills for your resume and career

Updated January 8, 2025

4 min read

Quoted Experts

Jamie Myers,

Jamie Myers

Below we've compiled a list of the most critical senior medical assistant skills. We ranked the top skills for senior medical assistants based on the percentage of resumes they appeared on. For example, 13.5% of senior medical assistant resumes contained patients as a skill. Continue reading to find out what skills a senior medical assistant needs to be successful in the workplace.

15 senior medical assistant skills for your resume and career

1. Patients

Here's how senior medical assistants use patients:

Screened incoming patients, performed patient examinations, assisted in routine medical problems and assisted in administering medications.
Prioritized data entry daily to ensure patients labs and procedure results were immediately available for access.

2. Vital Signs

Vital signs are a set of values indicating different body systems' performance. They are measurements of the body's most basic functions. The four major vital signs used in medicine to assess a patient are body temperature, pulse rate, respiration rate, and blood pressure.

Here's how senior medical assistants use vital signs:

Performed vital signs and recorded in electronic medical records.
Monitored patient vital signs after procedures.

3. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how senior medical assistants use patient care:

Provided clinical office support to all physicians & surgeons and administrative duties necessary to deliver quality patient care.
Administered emergency medical treatment to battlefield casualties and assisted with outpatient and inpatient care and treatment.

4. Exam Rooms

An exam room in a hospital is a place where patients are examined by medical representatives. In several cases, the exam room distinguishes the doctor-patient relationship and is a critical component of the overall care process.

Here's how senior medical assistants use exam rooms:

Ensured exam rooms are prepared for patient visits, scheduled laboratory tests and complete necessary forms for physician referrals and hospitalizations.
Ordered and/or stocked exam rooms, managed inventory, ordered medical, pharmaceutical, and cosmetic supplies as needed for clinic.

5. CPR

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Here's how senior medical assistants use cpr:

Required to deliver daily lecture & clinical, teach CPR, typing, and hands-on lab.
Conducted training for 2000 service members in advanced life saving techniques, first-aid and CPR.

6. Phlebotomy

Here's how senior medical assistants use phlebotomy:

Performed phlebotomy procedures and administered immunizations.
Demonstrated proficiency in triage, phlebotomy, injections and various diagnostic procedures and ancillary tests.

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7. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how senior medical assistants use customer service:

Provided exceptional customer service via inbound/outbound calls to seniors & customers nationwide while maintaining a kind, professional phone presentation.
Provided Interpreting services as needed, respected client's rights to privacy and confidentiality, reinforcing excellent customer service and empathy.

Select Skills To Add To Your Resume

Patients

Vital Signs

Patient Care

Exam Rooms

CPR

Phlebotomy

8. Medical Assistants

Medical assistants are healthcare professionals whose job is to assist physicians in hospitals, clinics, and health care facilities. Medical assistants offer both clinical duties -- taking and recording vital signs and medical histories of patients, etc, and administrative duties -- telephone calls, schedule appointments, billing, etc.

Here's how senior medical assistants use medical assistants:

Provided leadership and training to medical assistants to ensure patient satisfaction goals were exceeded.
Provide guidance and support to other Medical Assistants in situations requiring immediate solutions.

9. Blood Pressure

Here's how senior medical assistants use blood pressure:

Performed and recorded patients weight weekly/monthly while also monitoring temperature, blood pressure, pulse, and continence care.
Obtained vital statistics/information, including weight, blood pressure, and pulse readings in preparation for examinations.

10. Medical Terminology

Here's how senior medical assistants use medical terminology:

Provided one and one or group tutoring for medical terminology, Anatomy and Physiology on slow performing students.
Have the requirements of medical terminology and ICD-9 and CPT codes.

11. EMR

Here's how senior medical assistants use emr:

Upload daily procedure pictures to shared drive and converted them to web based EMR system.
Communicate with peers regarding EMR protocols/functions as dedicated office EPIC Super User.

12. EKG

Here's how senior medical assistants use ekg:

Perform procedures and use equipment as delegated by a licensed professional including blood draws and EKG s.
Operate x-ray, electrocardiogram(EKG), and other equipment to administer routine diagnostic tests.

13. Venipuncture

Venipuncture, or also known as venapuncture, venepuncture, or venupuncture, is collecting blood directly from a vein, which is done mainly for laboratory purposes. It is typically performed by a phlebotomist.

Here's how senior medical assistants use venipuncture:

Front and back office skills that included venipuncture, specimen processing, handling and injections.
Skilled in venipuncture and vaccine counseling * Educate clients about birth control options.

14. Surgical Procedures

Surgical procedures include the list of tasks that are done while doing surgery. Usually, a surgical procedure involves an incision with instruments, performed to repair damage or heal the disease in a living body. Surgical procedures are performed by trained individuals such as surgeons, doctors, and nurses.

Here's how senior medical assistants use surgical procedures:

Coordinated all patient appointments and surgical procedures for the Oncology Department.
Assisted providers during minor surgical procedures.

15. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how senior medical assistants use data entry:

Performed clerical duties such as filing, answering phones and data entry.
General office duties: data entry, filing and faxing.

5 Senior Medical Assistant Resume Examples

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Philip Ramos Senior Medical Assistant Contact Information New York, NY (260) 555-3970 pramos@example.com Skills • Patient Rooms • Patient Care • Telephone Calls • Physician Orders • RMA • Patient Procedures • RN • CNA • Fluid Intake • Pre-Hospital Setting Employment History Senior Medical Assistant 2019 - Present United Staffing Solutions New York, NY • Performed nursing functions ranging from starting IVs and dispensing medications to splinting and providing CPR. • Improved communication efficiency as primary liaison between departments and customers. • Prepare & stock exam rooms, ordered medical supplies. Medic 2018 - 2019 Securitas Services New York, NY • Educated on use of portable ventilators, IV pumps, cardiac monitors, and cardiac balloon pump. • Participate in emergency drills and respond to incipient or actual emergencies. • Operated radio, computer and communication systems and trained others in their use. Paramedic 2016 - 2018 Securitas Services New York, NY • Coordinated communication on the project between medical director and EMS director. • Administer life support care to sick and injured persons in prehospital settings. • Worked with Civil Defense as EMT and taught CPR for the Red Cross • Follow policies, procedures, and protocols while maintaining advance life support to patients during transports that could last for hours. Hospital Corpsman (Part-Time) 2016 - 2016 METRO CHRYSLER CENT Washington, MI • Administered immunizations for over 500 marines and sailors, insured medical readiness, and proper documentation are complete. • Maintained accurate records of patient care, condition, progress and concerns. • Place IV's as needed for treatment. Education Some College Courses Medical Assisting Services 2016 - 2016 Baker College Washington, MI


Jerry Franklin Senior Medical Assistant Contact Info Miami, FL (800) 555-9087 jfranklin@example.com Skills EKGCPRCPTEthicsInternal MedicineIVSurgical ProceduresExam RoomsSpecimen CollectionDaily Operations Employment History Senior Medical Assistant 2020 - Present D-R SERVICES Miami, FL • Medical Assistant Instructor 2018 - 2020 D-R SERVICES Hughesville, PA • Input information and updated patient electronic medical records. • Perform X-Rays, EKG's, Phlebotomy, Injections, Holter Monitor Medical Administrative Office Procedures • Scheduled patient diagnostic test appointments as well as referral appointment to other physicians to further patient care. • Ensured cleanliness, and maintenance of facility, exam rooms, laboratory, and equipment. • License number 127904 (NAHP) CPR Healthcare Provider Certified 8/2015 Registered Medical Assistant 2013 - 2018 Henrich Carter F MD New York, NY • Measured urine and performed urinalysis in lab. • Performed v.s., EKG's, aided physician in stress test administration • Ensured exam rooms, and equipment were sanitized and in working order daily. Student Medical Assistant 2011 - 2013 Henrich Carter F MD New York, NY • Assisted 3 Medical Doctors and support staff to ensure patient care. • Verify patient medications, patient relations, CPR and AED certified. • Prepare and release medical records to patients. • Managed patient intake, by greeting patient and verifying demographics. Education Some College Courses Medical Assisting Services 2011 - 2011 University of Pennsylvania Philadelphia, PA


Philip Ramos Senior Medical Assistant New York, NY pramos@example.com (260) 555-3970 Experience Senior Medical Assistant 2019 - Present United Staffing SolutionsNew York, NY • Performed nursing functions ranging from starting IVs and dispensing medications to splinting and providing CPR. • Improved communication efficiency as primary liaison between departments and customers. • Prepare & stock exam rooms, ordered medical supplies. Medic 2018 - 2019 Securitas ServicesNew York, NY • Educated on use of portable ventilators, IV pumps, cardiac monitors, and cardiac balloon pump. • Participate in emergency drills and respond to incipient or actual emergencies. • Operated radio, computer and communication systems and trained others in their use. Paramedic 2016 - 2018 Securitas ServicesNew York, NY • Coordinated communication on the project between medical director and EMS director. • Administer life support care to sick and injured persons in prehospital settings. • Worked with Civil Defense as EMT and taught CPR for the Red Cross • Follow policies, procedures, and protocols while maintaining advance life support to patients during transports that could last for hours. Hospital Corpsman (Part-Time) 2016 - 2016 METRO CHRYSLER CENTWashington, MI • Administered immunizations for over 500 marines and sailors, insured medical readiness, and proper documentation are complete. • Maintained accurate records of patient care, condition, progress and concerns. • Place IV's as needed for treatment. Skills Patient Rooms Patient Care Telephone Calls Physician Orders RMA Patient Procedures RN CNA Fluid Intake Pre-Hospital Setting Education Some College Courses Medical Assisting Services 2016 - 2016 Baker CollegeWashington, MI


Diana King Senior Medical Assistant Employment History Senior Medical Assistant 2016 - Present D-R SERVICESSmyrna, TN • Help with office tasks and in office procedures. • Assisted 2 primary care doctors with patient care. • Scheduled Appointments ?Data entry ?Translate ?Handled multiple phone lines ?Filing/ Faxing medical records Medical Assistant 2015 - 2016 CareSpotSmyrna, TN • Perform quality radiographs Deliver great patient care • Complete diagnostic radiographic procedures while adhering to ALARA principles. • Can autoclave and sanitize exam rooms, waiting rooms, and bathrooms. Student Medical Assistant 2009 - 2015 Henrich Carter F MDSmyrna, TN • Prepared lab specimens and assisted with minor office procedures • Assisted 3 Medical Doctors and support staff to ensure patient care. • Perform venipuncture and finger sticks on 25 -35 patients per day. • Order Supplies Assist with other departments such as Pediatrics, and urgent care as needed. Education Some College Courses Medical Assisting Services 2009 - 2009 Remington CollegeColorado Springs, CO Contact Information Smyrna, TN (830) 555-7150 dking@example.com Skills Appropriate Forms Specimen Collection Medical Records RN Externship QC Exam Rooms CPR Powerpoint Medical Facilities


Paul Wagner Senior Medical Assistant Rockville, MD (880) 555-0216 pwagner@example.com Skills DR Company Policies Conference Calls Communication Insurance Companies CSR Sales Floor Bilingual Customer Patient Care Process Orders Employment History Senior Medical Assistant 2017 - Present Kaiser PermanenteRockville, MD • Worked 2 years in internal medicine and 2 years in orthopedics/podiatry. • Determine specimen requirements and collect patient sample using appropriate process of venipuncture or capillary collection based on patient age and/or condition. • Administered patient care per acuity and schedule procedures. • Use Electronic Medical Records (Epic) 10. • Assisted number of Ophthalmologists with patient care Designed guidelines for clinical documentation for provider and medical assistants Medical Assistant 2013 - 2017 Sykes EnterprisesSumter, SC • Assisted with taking inbound calls for an Emergency Roadside Assistance company. • Coordinated with local major hospitals and interdisciplinary teams to discuss overall health care services. • Call Veterans to schedule consultations, and appointments. • Back office medical assistance, Patient care, Data entry, EKG, Basic office laboratory test, Room preparation Customer Service Representative 2010 - 2013 Sykes EnterprisesSumter, SC • Self-motivated with exceptional communication and computer capabilities. • Developed highly empathetic client relationships and earned reputation for exceeding sales goals.Resolved product issues and shared benefits of new technology. • Provided professional customer service to Bank of America clients. • Provide callers with accurate information and excellent customer service. • Researched, located, and communicated accurate information in a way the customer could best understand it. • Received customer service calls for Bank of America. Front Desk Administration (Part-Time) 2008 - 2010 D-R SERVICESPhiladelphia, PA • Faxed referrals and medical records to other providers and insurance companies. • Applied proper ICD-9 and CPT coding to patient invoices and submitted claims to insurance companies for proper reimbursement. • make sure they paid copay Accomplishments Meeting others, better communication. • Provide customer service to client -greeter Schedule appointments Insurance certification Volunteer Services Education Bachelor's Degree Medical Assisting Services 2007 - 2010 University of PennsylvaniaPhiladelphia, PA

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What skills help Senior Medical Assistants find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on Senior Medical Assistant resumes?

Jamie Myers

Education Program Associate, Allied Health Coordinator, Pennsylvania State University - Hazleton

Bilingual, Phlebotomy, EKGs.

What soft skills should all Senior Medical Assistants possess?

Jamie Myers

Education Program Associate, Allied Health Coordinator, Pennsylvania State University - Hazleton

Critical thinking, problem-solving, dependability.

What hard/technical skills are most important for Senior Medical Assistants?

Jamie Myers

Education Program Associate, Allied Health Coordinator, Pennsylvania State University - Hazleton

Computer skills.

What Senior Medical Assistant skills would you recommend for someone trying to advance their career?

Janice Noteboom, MHA/Ed., CMA (AAMA)

Faculty Coordinator of Allied Health/Medical Assistant Program Director, Midstate College

duties vary, depending on the medical office/hospital/urgent/specialty clinics
where they are employed. Below are some specific job duties that are very
common in the day-in-the-life of a Medical Assistant (these duties include, but
are not limited to the following):
 Greeting patients and checking them in at the Waiting room window
 Collecting vital signs from patients
 Answer phones as needed
 Assist with scheduling patient appointments
 Data entry of patient information in an electronic medical record (EMR)
 Using various computer applications
 Transmitting prescription refills
 Insurance coding & billing
 Obtain or completing procedures for preauthorizations/hospital
admissions/outside testing/etc.
 Collecting specimens for Point-of-Care testing or send outs to reference
labs
 Venipuncture/Examination Assistance to provider/other duties as needed

Do you want to know more?

List of senior medical assistant skills to add to your resume

The most important skills for a senior medical assistant resume and required skills for a senior medical assistant to have include:

Patients
Vital Signs
Patient Care
Exam Rooms
CPR
Phlebotomy
Customer Service
Medical Assistants
Blood Pressure
Medical Terminology
EMR
EKG
Venipuncture
Surgical Procedures
Data Entry
Urinalysis
Cleanliness

Medical History
Internal Medicine
Allergies
Prescription Refills
Emergency Situations
Test Results
Triage
Treatment Rooms
Telephone Calls
Medical Equipment
HIPAA
Home Health
Patient History
Rapid Strep
Lab Specimens
Patient Flow
CPT

Compassion
Suture Removal
OSHA
Patient Charts
Immunization
Rehabilitation
CLIA
Surgery
Patient Education
Lab Results
Patient Appointments
Office Procedures
ICD-9
Hippa
Insurance Verification
PAP Smears

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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