Configuration and CDRL Data Manager
Senior Information Technology Manager Job In San Antonio, TX
About us
At our company you are more than an employee, you are a Team Member Business Athlete. As a Team Member, you will be given transparent access to all company decisions and finally feel as though you have the freedom to make decisions about your work-life balance. We believe that the happiest Team Members are those that are given ownership of decisions and processes in both their personal and professional lives.
We have a never-ending stream of open positions and are growing fast. Please reach out and we will show you the difference and why our company is most assuredly the company you will want to be an integral part of for many years to come.
Position Summary
We are seeking a talented and experienced Configuration and CDRL Manager to join our team. In this role, you will be responsible for managing configuration management and CDRL (Contract Data Requirements List) activities for complex defense projects. This is an exciting opportunity to play a key role in ensuring the success of critical defense programs and delivering high-quality solutions to our clients.
Essential Duties and Responsibilities
Develop and maintain configuration management plans and processes in accordance with industry standards and best practices.
Manage the configuration control process, including configuration identification, change control, status accounting, and auditing.
Lead and coordinate configuration control boards (CCBs) and technical review boards (TRBs) and ensure proper documentation and tracking of board decisions.
Review and analyze proposed changes to ensure they comply with project requirements and contractual obligations.
Support the development and maintenance of CDRL packages, including identifying data requirements, tracking deliverables, and ensuring compliance with contractual requirements.
Coordinate with project teams, subcontractors, and stakeholders to ensure timely and accurate delivery of CDRL data.
Conduct audits and assessments of configuration management and CDRL processes and identify areas for improvement and optimization.
Provide guidance and support to project teams and stakeholders on configuration management and CDRL requirements and processes.
Collaborate with quality assurance and project management teams to ensure compliance with project requirements and quality standards.
Maintain accurate records and documentation of configuration and CDRL activities, including configuration baselines, change histories, and audit findings.
Knowledge, Skills and Abilities
Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.
Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines.
SECRET or higher clearance level
Familiarity with DoD acquisition processes and regulations, including DoDI 5000.02 and FAR Part 45.
Knowledge of ISO 9001 quality management system requirements.
Education & Experience
Bachelor's degree in engineering, Computer Science, or related field.
Minimum of 5 years of experience in configuration management and CDRL management, preferably in a defense or aerospace environment.
Experience with CDRL development, management, and compliance, and familiarity with DFARS ************.
Certification in configuration management or related field (e.g., CMII certification).
Experience with Earned Value Management (EVM) and other project management methodologies.
Experience with database management and data analysis tools.
Sr. Manager, Incident Management
Senior Information Technology Manager Job In San Antonio, TX
FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world.
Job Summary
Responsible for ensuring the overall performance of financial operations by achieving operational compliance, adherence to budgets and reinforcing enterprise-wide strategic direction in daily operations. Ensures compliance with industry and Company technical requirements, standards, policies and procedures. Promotes a customer-driven service culture. Acts as a champion through continued focus on proactively identifying and addressing processes impacting engineering. Develops financial and operational objectives. Ensures operational plans are aligned with business objectives. Contributes to functional strategy development. Has a greater degree of impact on business results and typically manages one or more groups of professional employees. This position is not eligible for visa sponsorship. Applicants must be authorized to work for Comcast in the United States without a current or potential future need for sponsorship.
Job Description
Core Responsibilities
FreeWheel Incident Management experience is required.
Monitors technical and engineering progress to ensure strategies, goals and objectives are met. Aligns operational plans with business objectives. Communicates changes to all affected personnel.
Ensures effective implementation of the department budget. Prepares financial statements and monthly forecasts and reports them to management.
Prepares and analyzes monthly financial performances and makes budget and new technology recommendations.
Monitors capital and operating expenditures and makes recommendations as necessary.
Manages and forecasts resource needs to meet departmental objectives. Recommends action plans or solutions to management.
Ensures that all regional technical performance complies with industry and Company technical requirements.
Applies industry standards in daily operations and ensures that they are consistently met and that technical operations comply with system, region and OSHA safety programs.
Develops, trains, mentors and motivates staff members in accordance with best practices and procedures developed by management.
Makes business-impacting decisions on the ground floor of department operations.
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Other duties and responsibilities as assigned.
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Respect and promote inclusion & diversity.
Do what's right for each other, our customers, investors and our communities.
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Strategic Objectives; Customer Service Operations; People Management
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
7-10 Years
Senior Project Manager - Public Infrastructure
Senior Information Technology Manager Job In San Antonio, TX
WGA is an award-winning Texas-based professional engineering and consulting firm founded in 2007, and has experienced steady growth in a competitive market. This expansion is a result of our strong commitment to our clients providing them with the highest quality of work and service. We built our practice on the foundational beliefs that creative design drives successful projects, and that collaborative working relationships with municipalities, permitting authorities and local and state agencies yielding tangible results throughout the development process. Our extensive range of experience includes industrial, commercial, large mixed-use, hospitality, healthcare, education, municipal and multi- and single-family residential projects. From large-scale industrial projects to preliminary feasibility studies, our goal is to provide value through creative and cost-effective design solutions. We currently have 4 locations across Texas and growing: Houston, The Woodlands, Austin and San Antonio.
Responsibilities
The Senior Project Manager will be a proven leader with demonstrated supervisory or management experience leading and developing a team. These activities include supervising and monitoring projects in progress in the department to ensure that work is executed on time and in accordance with the client's requirements and within company policies, procedures, and standards. If you're looking for the right opportunity to take the next step, this is the right growth opportunity.
Responsibilities:
Oversee and guide a team of 2-3 Project Managers, ensuring alignment with company objectives and project success.
Collaborate with your team to establish a culture of continuous improvement, striving to have all staff answer 10 critical questions for project success.
Conduct Individual Development Plans (IDPs) and regular performance reviews with staff members, including input from the Practice Leader and Department Manager.
Identify and develop team-specific training needs and requirements to enhance the skills and capabilities of your team members.
Review and analyze time and expenses for all staff in the team, collaborating with Project Managers to ensure accurate project billings.
Ensure that all invoices are reviewed within established timeframes, guaranteeing accuracy and compliance with billing protocols.
Monitor project schedules for the entire team, ensuring that projects are on track and meeting client expectations.
Optimize team utilization, assigning resources effectively to meet project demands and maintain high productivity.
Develop and maintain a task/project list for the team, fostering clear communication, goal-setting, and accountability.
Qualifications:
Bachelor's or Master's degree in Civil Engineering or a related field.
Professional Engineer (PE) license is required.
Extensive civil engineering experience with a minimum of 10 years in roles of increasing responsibility.
Strong leadership skills and a proven track record in managing project teams.
Exceptional interpersonal and communication abilities.
Proficiency in financial analysis, budget management, and project billing.
Knowledge of industry standards, regulations, and best practices.
EEO STATEMENT:
WGA LLC is committed to providing equal opportunity to all qualified applicants and its employees. The Company strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, protected activity or any other status or classification protected by applicable federal, state, and/or local laws.
NOTICE TO THIRD PARTY AGENCIES: Please note that WGA LLC does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, WGA LLC will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, WGA LLC explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of WGA LLC.
Senior Project Manager
Senior Information Technology Manager Job In San Antonio, TX
The ideal candidate will have experience in managing a project from start to finish in Heavy Highway/ Bridge Construction. This candidate will be able to create a plan of action which will consider a fixed timeline and evaluate risks. This individual should also have experience managing people and be an effective communicator.
Responsibilities
Direct and oversee completion of project
Develop plan of action including schedule, resources and work plan
Assess risks and establish contingency plans
Manage work and inputs from variety of stakeholders
Qualifications
Bachelor's degree
5+ years of experience in project management or relevant fields
Demonstrated ability to deliver a completed project
Strong communication skills
Experience leading a team
This position is with a growing Contractor and has the potential to advance to a Leadership role within the company after the completion of the initial project.
Sr. Project Manager
Senior Information Technology Manager Job In San Antonio, TX
Title:
Sr. Project Manager
The next generation of ADT Commercial is here. At Everon, we truly believe that our people are the difference - for our organization, the customers we serve and the communities we protect. When you're a part of Everon, you'll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit *********************** or follow us on LinkedIn.
Position Summary:
Provide operational project management for the National Accounts Installation Division through planning, execution, monitoring and controlling, and closing aspects of projects. Manage small to very large, typically more complex projects for various system types include Fire systems. Projects may include Integrated Systems and Enterprise-level projects of long duration and high dollar value. The Sr. Project Manager is responsible during the project timeframe for determining needs and scheduling people and resources effectively. The Sr. Project Manager will appropriately plan and schedule work and manage projects to ensure completion of projects scope on-time, within budget, and with quality. The Sr. Project Manager will engage in the appropriate customer interactions and engage other stakeholders as needed for customer interactions and provide appropriate project communications. The Sr. Project Manager will be required to handle multiple projects at any given time, all with varying schedules, scopes of work, staffing levels, and requirements.
This position will work closely with other groups such as the Field Delivery organization, Account Managers, Engineering, Subcontractor Management, Technical Solutions Group, General Contractors, and other groups as needed.
Duties:
May supervise other PM's as needed on projects.
Provide coaching/mentoring for other PM's within the group.
Effectively plan, execute, monitor, and control, and close projects using principles, methods, and standard techniques that are appropriate for the specific project.
Proactively communicates project requirements to project team and wider stakeholders as and when required and maintains accurate and up to date records of job status, job changes, material flow and other control records necessary for processing of internal and external reports.
Proactively communicates project schedules, project change proposals and related project activities on a regular basis with customer and seek to continuously improve customer satisfaction.
Develop appropriate planning documents including project plans, scope documents, SOW's, charters, Execution Playbooks, etc. Reviews requirements to determine scope, effort, schedule, time frame, funding requirements, staffing requirements, allotment of available resources to various phases of the projects, and metrics.
Develop appropriate sub-plans such as a communications plan, quality assurance plan, resource plan, procurement plan, deployment plan, etc.
Identifies potential project risks and develops/implements strategies to minimize impact and control deviations from estimated costs and project deadlines.
Coordinates the procurement of materials, supplies, services, and controls necessary for timely and cost-effective completion of project within budget.
Establish pricing agreements with subcontractors.
Review and manage contracts with General Contractors or Customer.
Establish project milestones and analyze costs; utilizes financial systems to review actual versus estimated job cost and to provide timely and accurate project cost reports; identify reasons for low job site productivity and determine impact on the project; adjusts or corrects project plan and/or project cost estimates as necessary to meet financial goals.
Manage the Monitoring and Controlling aspects of a project including issue/risk identification and resolution, change management, reporting and internal/external communication, financial management, metrics, etc.
Identify, document, and prioritize project change requests and facilitate approval process. Re-plan as necessary based on changes.
Set and manage expectations with resource manager(s) and team member(s) regarding allocation to the project and performance expectations.
Ensure effective Quality Assurance/Quality Control mechanisms are in place and adhered to.
Execute project closeout activities including turnover to appropriate operations teams.
Manage project resources effectively.
Follow-up and report on key metrics including customer satisfaction.
Leads the definition, execution, and delivery of project deliverables.
Strong financial analytical skills including cost control
Generate new techniques, ideas and solutions that can improve delivery quality, increase efficiency, and reduce costs. Identifies lessons learned and shares with organization.
Support other groups as needs arise.
Performs other duties as assigned.
High-level Domain knowledge/expertise in the commercial security industry
Knowledge/Skills/Abilities:
Demonstrated highly proficient level of history of Project Management leadership including leading multiple simultaneous projects, large complex projects, long-duration and high dollar value projects.
Strong technical understanding of electronic security industry.
Supervisory responsibility of other PM's on large projects.
Ability to organize, plan, and set priorities and work in a highly deadline-oriented environment.
Excellent organization and matrix management skills.
Excellent interpersonal skills and ability to work in a team environment and build relationships.
Excellent communication (verbal, written, presentation) and negotiation skills.
Excellent analytical skills necessary to resolve problems and look for solutions. Solid conflict resolution skills
Strong knowledge of sales, installation, billing, and monitoring systems which assist managing National Accounts.
High-level skills in the application of Project Management fundamentals, methodologies, and tools.
Intermediate MS Office and Project skills.
Maintain knowledge of industry and company operations.
Upgrade and/or enhance supervisory skills by participating in available classes, training, and seminars continuously.
Ability to travel as required.
Minimum Qualifications:
Bachelor's degree preferred with 5+ years experience in the alarm industry and 5+ years of demonstrated project management experience.
Alternative combination of education and experience.
Advanced electronic security industry knowledge
Construction experience preferred
CSPM or PMP certification preferred
The ideal candidate will have experience in managing a project from start to finish. This candidate will be able to create a plan of action which will consider a fixed timeline and evaluate risks. This individual should also have experience managing people and be an effective communicator.
Responsibilities
Direct and oversee completion of project
Develop plan of action including schedule, resources and work plan
Assess risks and establish contingency plans
Manage work and inputs from variety of stakeholders
Qualifications
Bachelor's degree
5+ years of experience in project management or relevant fields
Demonstrated ability to deliver a completed project
Strong communication skills
Experience working with a team
Reservations and Engagement Manager
Senior Information Technology Manager Job In San Antonio, TX
What is Carriqui?
Carriqui is a place where hospitality meets culture. We're proud to offer an unforgettable dining experience that highlights the flavors and history of South Texas, all within the walls of a stunning historic building in the Pearl District. Our team is dedicated to providing exceptional service and a unique atmosphere that celebrates the vibrant region we call home.
The Team
At Carriqui, every team member is integral to our success. We believe in personal growth, fostering a strong team spirit, and pushing the boundaries of what hospitality can be. If you're passionate about delivering outstanding service and contributing to a dynamic and innovative environment, we want to meet you.
Position Summary: The Reservations and Engagement Manager will be responsible for managing guest reservations and creating memorable experiences from first contact through to departure. This role involves overseeing greeter team, guest interactions, large party coordination, and ensuring seamless communication between guests, the front of house, and other operational teams. Additionally, the manager will support social media and marketing coordination while maintaining high standards of service and guest satisfaction.
Essential Functions:
Reservations & Guest Communication:
Answer phone calls and emails in a timely and professional manner.
Assist guests with making reservations via phone and email.
Confirm reservations via phone calls or text messages.
Manage large party reservations, including creating BEOs (Banquet Event Orders) and preparing menus.
Upsell event packages and services to enhance guest experiences.
Guest Engagement & Satisfaction:
Provide property tours to guests, showcasing historical features and art pieces.
Respond to guest reviews on platforms such as Yelp, OpenTable, Google, TripAdvisor, and Ovation.
Address guest concerns, improving perception, and triaging poor experiences.
Surprise and delight guests on special occasions to elevate their experience.
Event & Social Media Coordination:
Coordinate social media collaborations and content with the Social Media Manager.
Ensure social media inquiries are addressed promptly and appropriately.
Track overall guest satisfaction and develop strategies for improvement.
Operational Support:
Train new greeters and employees on using reservation systems (OpenTable).
Oversee the greeter team and enhance level of service to be best in class.
Open and close shifts as scheduled, ensuring all operational tasks are completed.
Code, scan, and save invoices, ensuring financial accuracy and organization.
Print and update various restaurant menus, including custom event menus.
Maintain inventory and ensure all reservation-related requirements are met.
Process & Systems Improvement:
Create and streamline processes for administration, guest interaction, and reservations.
Work closely with other departments to ensure smooth execution of events and guest needs.
Required Skills and Abilities:
Excellent verbal and written communication skills with a strong positive work ethic.
Strategic thinker with strong analytical skills and a detail-oriented approach.
Confident decision-maker who embraces change and adapts quickly to new circumstances.
Pioneering spirit with a strong cultural focus.
Ability to work effectively under pressure while maintaining high standards of service.
High standards of personal hygiene and professional appearance.
Required Education and Experience:
At least 2 years of experience in hospitality, reservations, or guest engagement.
Prior supervisory or management experience preferred.
Familiarity with reservation systems such as OpenTable or similar.
Experience with social media engagement and content collaboration.
Ability to multitask and thrive in a fast-paced environment.
Bachelor's degree preferred, but not required.
TABC & ServeSafe certifications preferred, but not required.
Physical Requirements:
Prolonged periods of standing and working for up to 12 hours.
Must be able to lift up to 50 pounds occasionally.
Ability to perform repetitive movements for extended periods.
KPIs:
Engagement survey results
Net Promoter Score (NPS)
Guest satisfaction ratings across review platforms
Efficiency of reservations and event execution
Join Us at Carriqui!
IT Operations Manager
Senior Information Technology Manager Job In San Antonio, TX
Job Details 933 Pleasanton Rd - San Antonio, TX Full Time ITDescription
General Summary: Reports to the Director of Information Technology, who provides objectives, timelines, resources, and responsibilities to support the current and future needs of Gonzaba Medical Group. This position is responsible for the design, organization, implementation, and maintenance of information technology infrastructure to execute operational goals and objectives and works collaboratively with other team members and stakeholders to plan and implement information technology projects. This position is challenged to establish and improve information technology operational functionality, and is responsible for the development, coaching, and mentoring of IT support staff.
Supervisory Responsibilities: This position is responsible for managing employees and contracted vendors.
General Requirements: All duties performed will be done accurately and in a timely manner.
In collaboration with the Director, Information Technology and Executive Director, Business Operations and through subordinate organizations, staff, and consultants, or personally:
Provides strategy and direction and leads operational planning for the Department including fostering innovation, technology direction, planning projects and services, stakeholder management, and organizing and overseeing the planning and allocation of resources.
Benchmarks, analyzes, documents, and recommends improvements for the growth of technology infrastructure and associated systems.
Anticipates, assesses, and oversees Departmental projects and project portfolio.
Works with IT support team, both internal and contracted, to manage the deployment, monitoring, maintenance, upgrade, and support of all company systems, including servers, databases, storage solutions, network devices, operating systems, hardware, software, and peripherals.
Aligns with department leaders and other stakeholders to define Technology operations requirements for new technology implementations.
Develops business case justifications and cost/benefit analyses for departmental spending and initiatives.
Supports established service and department metrics and ensures documentation of service data, including staff hours-to-uptime and incident responses. On regular and incidental basis, reviews and assesses service, including readiness for and responses of support.
Manages an enterprise-wide technology business continuity and disaster recovery plan along with the Director of Information Technology. Performs and reviews the results of system tests, system failures, and system failure analyses. Identifies any maintenance or repair practices or procedures that potentially compromise or degrade subsystems. Responsible for the integrity and performance of the backup systems and disaster recovery availability.
Responsible for the training, development, and mentoring of direct reports and support staff; provides opportunities for skills expansion and career development.
Maintains strict confidentiality.
Other duties as assigned.
Essential Job Responsibilities:
Knowledge of public procurement and contracting processes.
Skill in defining and organizing work requirements, and in assessing operations and services provided by contractors.
Skill in problem solving to select, organize and logically process relevant information to solve a problem including the ability to recognize subtle aspects of problems and identify relevant information.
Skill in written and oral communication to express complicated technical content and ideas to non-technical people.
Interpersonal skills to interact effectively with business contacts in a business like, customer service-oriented manner.
Languages: Required - Advanced PowerShell
Operating Systems: Required - Advanced Windows Desktop and Servers, Intermediate Linux
Applications: Required - Active Directory, GPO, Azure (including DR), VMware, vSphere, Okta, Veeam, Event Collection, Remote Desktop Services, Citrix, Bitlocker, Unifi. Optional - RIS, PACS, Mirth, Qvera, MEDQ
Network: Required - Domain Management, Firewall/Switch/Router configuration, DHCP, DNS, VLANs, IP Networking, VPN, MFA, Certificate Services, Wireless Networking
Hardware: Required - servers, workstations, virtual machine hosts, NAS/SAN, UPS
This position will require driving a company vehicle or a personal vehicle; therefore, employees must successfully complete a motor vehicle history check, possess, and maintain a current valid Texas Driver License, and proof of current insurance to be subject for mileage reimbursement.
Education and Training: Minimum high school education or equivalent. A bachelor's degree in computer science or management information systems (MIS) preferred. Any equivalent combination of education, experience and training that provides the required knowledge, skills and abilities to effectively perform all duties and responsibilities.
Experience: Minimum of four (4) years of experience implementing and supporting large networks and virtual infrastructure required.
Work Environment: Works primarily in an office setting and periodically in a clinical environment. Exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment.
Mental / Physical Requirements: Requires manual dexterity, sitting, standing, stooping, reaching, kneeling, crouching, bending, walking, lifting up to 25 lbs. without assistance. Close vision and ability to adjust focus. Must be able to work efficiently under pressure.
Additional Information: Gonzaba Medical Group is seeking team members who contribute as A-Players, demonstrate a strong work ethic, are commit to the culture and our core values.
Other Duties As Assigned: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Team members will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Responsibilities, knowledge, skills, abilities, and work environments may change as needs evolve.
Sr. Manager, Contact Center Technology
Senior Information Technology Manager Job In San Antonio, TX
DTC offers premium streaming services with Hulu, a premium streaming service that offers originals, current season TV, a massive library of hit series and movies, and live television. It also offers Disney+, the Disney-branded streaming service featuring an incomparable collection of content from its brands and franchises recognized and respected all over the world including Star Wars, Marvel, Pixar, Disney, and NatGeo. Our DTC team is looking for impactful team-players to join the Viewer Experience (VX) team, who will thrive upon the legacy of Disney and Hulu, embrace unconventional thinking, and who are passionate about contributing to The Walt Disney Company's Direct-to-Consumer (DTC) experience through strategic hard work and determination.
Job Summary:
The DTC - Viewer Experience (VX) team is seeking a Sr Manager, Contact Center Technology to lead the strategic development and management of the NICE CCaaS technology tooling stack. This role will also explore and implement Gen AI assisted service technology offerings.
In this role you will lead a team of CCaaS professionals to achieve impactful and strategic product support goals in service of our viewers for Disney+ and Hulu. This will include day-to-day support of NICE tools, developing optimized end-to-end customer journeys, ensuring alignment of all NICE tools, creating and maintaining 3rd party tool integrations, and advocating for the long term NICE tooling product strategy. You will manage NICE product releases, and you will act as a technical advisor for the NICE tooling stack. You will provide vendor management for our NICE suite of products, including NICE CXone Omnichannel (including telephony and live chat), and NICE IEX.
You will collaborate with Viewer Experience Operations, BPO Vendor Management, Program Management, Business Operations, Self-Service, the Hulu and Disney+ Product & Engineering Teams, Legal, Finance, and other key partners to strategize, design, and scale product launches and projects ensuring Viewer Experience's growing workforce has the tools and resources to be efficient and effective.
If you are someone who can think strategically, build a link between operations and technology, and meet our viewers' needs across multiple channels, global geographies, and contact offerings, then this is an excellent role for you!
Responsibilities and Duties of the Role:
Provide strategic vision, leadership, and a prioritized roadmap for the development, integration, and management of NICE CCaaS tools, ensuring optimized customer end-to-end journeys in partnership with Self-Service. This includes support for the NICE CXone Omnichannel & NICE IEX tools.
Ensure day-to-day support, break-fix & outage support, upgrades, and optimization of NICE CXone and NICE IEX tools, including cross functional support partnership with stakeholders for product launches.
Manage NICE product releases, while ensuring business continuity.
Ensure optimal administration and configuration of the NICE systems by your CCaaS team, while acting as their technical advisor, but also performing administration and configuration work as necessary, coding with Studio Scripting Snippets, and coding for API connections within REST architecture.
Partner with Operational leadership stakeholders as a technical advisor to ensure the NICE tools support business goals, operational data trends, and meet legal compliance needs.
Explore and implement effective, new Assisted Service tools, including Gen AI.
Lead, manage and develop a team of CCaaS professionals to achieve our strategic vision, tactical support, and career development. This includes leadership for design, optimization, and operation of the NICE tool suite.
Engage in commercial vendor management for the NICE tool suite, and other assorted Assisted Service tools, ensuring cost efficiency and optimal contract terms in partnership with Sourcing, Legal, and Finance.
Required Education, Experience/Skills/Training:
Bachelor's degree or equivalent experience. An undergraduate degree in computer science, engineering, or related disciplines is a plus.
8+ years experience managing, integrating, or implementing contact center systems.
5+ years experience in people leadership, including promoting professional development, personal accountability, innovation, professional curiosity, communications, and self-motivation.
2+ years experience with supporting NICE CCaaS tools.
Experience with related coding languages such as Studio Scripting Snippets and coding APIs within REST architecture
Experience collaborating with stakeholders to drive the support structure for contact center software tools
Ability to develop and lead a strategic vision, influence, and partner cross-functionally at multiple levels of an organization ensuring quality results are reached within given timeframes
Ability to rigorously prioritize based on analysis of operational data trends, business priorities, and legal compliance while articulating your product roadmap across business teams and geographies
Strong skills in communicating information to stakeholders across organizational levels, up to and including senior executive leadership - both written and verbal
Experience in influencing software tools vendors, including experience with contracts
Ability to make decisions and build consensus under minimal direction on sophisticated multi-team efforts
Ability to travel within the US and globally, and flex to the needs of the business
Nice to Haves:
Experience exploring and implementing Gen AI tools
Scrum and/or Agile certification
Experience coding with Javascript and/or Python
Experience working with international Business Process Outsourcers
Experience negotiating contracts and pricing.
Experience with vendor billing
Disability accommodation for employment applications
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.
The hiring range for this remote position is $120,400.00 to $161,400.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Job Posting Segment:
Direct to Consumer
Job Posting Primary Business:
Viewer Experience
Primary Job Posting Category:
Technical Support
Employment Type:
Full time
Primary City, State, Region, Postal Code:
San Antonio, TX, USA
Alternate City, State, Region, Postal Code:
USA - CA - 2500 Broadway Street
Date Posted:
2025-02-04
Manager, Clinical Information Systems
Senior Information Technology Manager Job In San Antonio, TX
Reporting to the Director of Clinical Information Systems, this position hires, manages, coaches, and motivates staff to achieve positive outcomes and continuously add value to the Information Technology collaborative at UT Health San Antonio. This work entails managing projects, prioritizing work, providing feedback, managing performance, identifying and mitigating risks, and ensuring high quality service to internal and external stakeholders. This position also includes performing the job functions of a Clinical Information Systems Analyst. The Manager, Clinical Information Systems will continually assess and make improvements to systems and processes to increase efficiency while judiciously managing the resources of UT Health San Antonio. This role requires an individual who is a subject matter expert and is well versed in all software applications for which they are responsible. This position will supervise the daily activities of assigned personnel who support the use of Epic's applications and module
which include OpTime, Anesthesia, Lumens, ASAP, Clindoc, Case Management, Cupid and Willow
. Responsible for ensuring the integrity of the clinical information system and quality assurance.
Responsibilities
Defines, configures, and administers application controls; to include interacting and working closely with application development teams.
Works closely with and meets regularly with business units to understand the operational needs of the organization.
Works with leadership, key stakeholders, and their team to identify, document, and implement potential process and workflow improvements.
Assists project managers in identifying system capabilities and designing and executing project plans.
Collaborates with the human resources department to identify, interview, and hire employees. Has termination authority.
Determines staffing requirements and makes hiring, merit and promotion decisions for team members.
Designs and scopes complex projects and statements of work, including deliverables, timeline, milestones, and resource estimations.
Make decisions, set goals and oversee the success of the team.
Consults with departmental stakeholders to plan and coordinate Clinical Information System analysis, design, procedures, enhancements, and implementation projects.
Recommends and develops solutions focused on improving internal business understanding, ensuring that the design and integration of proposed systems, software and hardware solutions leads to the successful development and growth of the business through effective use of technology.
Manages and coordinates the overall operations of Clinical Information Systems technical project activities.
Seeks to understand untapped functionality and make end-users aware of future opportunities.
Assists with the development of metrics, both within the technology and institutional departments.
Identifies, proposes, and influences business solutions, negotiates deliverables and requirements across multiple departments or organizations.
Provides guidance, training, and leadership support to staff.
May manage vendor engagements for products and supplemental support agreements/consultants.
Coordinate as needed with other IT areas needed to support products.
Prepares activity and progress reports regarding the activities of the applications systems and programming section.
Evaluates employee performance and sets goals for employees and give feedback regularly on their performance.
Communicates department information to employees via one-on-one and team meetings.
Performs other duties as assigned.
Qualifications
Ability to work with clinical and business personnel at all levels employing a comprehensive understanding of operational principals.
Ability to lead, organize and manage multiple concurrent tasks related to Clinical Information Systems projects.
Competent to lead systems analysis teams at the highest technical level, while balancing the business implications of the application of technology to the current and future business environment.
Manages competing demands in a changing work environment; able to anticipate and work around delays or unexpected events.
Ability to learn new technologies and work with teams to provide input on improvements to existing systems.
Ability to collaborate and gain cooperation in team-oriented environment.
Ability to work on projects or work groups, creating a collaborative and respectful team environment and improving workflows
Strong analytical skills to resolve complex issues.
Able to develop and interpret technical documentation for training and end user procedures.
Ability to identify and analyze business problems, find opportunities, and offer solutions.
Ability to clearly articulate and effectively write business requirements.
Result-oriented attitude and strong interpersonal skills
Strong verbal, written and interpersonal communication skills.
EDUCATION:
Bachelor's degree in Management Information Systems, Data Analytics, Business, Economics, or related discipline is required.
Expereince:
Minimum seven (7) years of experience in field required; five (5) years of supervisory experience or leadership role highly preferred.
LICENSE AND CERTIFICATION:
Certification(s) in Epic applications or willingness to attain Epic certification(s) as required within specified timeframe.
Certification(s) in Inpatient Epic application(s) preferred
IT Director - Data Engineering & Analytics Platforms
Senior Information Technology Manager Job In San Antonio, TX
An exciting career awaits you
At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment.
At Marathon, we are trailblazers in the Oil and Gas industry, driving innovation and creating value through cutting edge data and analytics solutions. Our Analytics and Innovation group serves as the central Data and Analytics Office for the entire organization, acting as an internal center of excellence and innovation beacon. We pride ourselves on our competitiveness to deliver top notch services and transformative value.
We continue to build a world-class data ecosystem, anchored by our flagship Insights and Discovery Platform, built on Microsoft Azure and augmented by best-in-class tools such as Databricks, Profisee MDM, Purview, Qlik, Synapse pipelines, and Power BI. We organize data products, ensuring governance, stewardship, and ownership while delivering measurable business value across the enterprise.
As we continue to grow and push the boundaries of what's possible with data, we are seeking a dynamic and visionary Director of Data Engineering and Analytics Platforms to lead our data engineering, architecture, and platform teams, and to elevate our data maturity to new heights.
The Data Engineering & Analytics Platforms Director is a highly visible, cross-functional leadership role reporting to the Sr. Director of Analytics & Innovation. You will be the driving force behind our advanced analytics, architecture and engineering initiatives, leading a team of professionals. Your mission is to empower our organization with robust, scalable, and insightful data solutions, supporting advanced analytics, AI, and data product development. You will elevate our DataOps maturity and ensure tight FinOps control, while championing the adoption of our Unified Data Models (UDM) and KPI Store, and leading the charge in expanding our data contextualization and knowledge graph capabilities.
As the Director of Data Engineering & Analytics Solutions, you will play a pivotal role in shaping the future of our data ecosystem, working cross-functionally with peers, business IT, and business partners to deliver innovative data solutions and value-driven data products.
Key Responsibilities
Oversees the planning, design, implementation, and measurement of IT systems and ensures a balance between growing the agility required to achieve business objectives and ensuring core IT functions are reliable, stable, secure and efficient.
Provides guidance on the implementation of large or complex projects and oversees progression while ensuring the department program portfolio is managed effectively through governance and planning processes. Engages in initiatives as needed to facilitate the realization of value and work with sponsorship to evaluate the achievement of value.
Manages the department budget and financial resources including but not limited to technology services, software, hardware, and expense tracking ensuring the most effective use to maximize outcomes.
Stays abreast of emerging technologies, industry trends, and regulatory changes, and provides direction on which emerging technologies should be introduced, integrated, and assimilated to improve operational effectiveness and manage risk.
Participate in the evaluation and selection of vendors, review of contracts and management of vendor relationships to ensure cost-effective and reliable IT services and solutions.
Collaborates with internal and external stakeholders on the development of the technology capability roadmap.
Collaborates on the development of IT policies, procedures, and standards, ensuring they are up to date and in line with area of responsibility and industry standards. Ensures compliance with established policies, procedures, and standards.
Collaborate with management on the design of an organizational structure and operating model to meet business objectives. Leads the organizational change initiatives, ensuring smooth transition with minimal disruption.
Responsible for recruitment, development, retention, performance management, and succession planning that will lead to a strong talent pipeline.
Develop and implement strategic plans for data engineering, architecture, and platform management, aligning them with business objectives and the data product vision.
Lead, manage, and mentor the Data Engineering, Architecture, and Platforms teams, translating the organizational vision into team goals while fostering a culture of innovation, learning, and continuous improvement.
Oversee the Insights and Discovery Platform, ensuring its reliability, scalability, and cost-effectiveness, while advancing the use of data architecture best practices, data governance models, and Medallion Architecture for improved scalability and governance.
Drive the adoption of advanced analytics, knowledge graphs, and data contextualization; optimize data pipelines, ETL frameworks, and models to support growth while enforcing tight FinOps control to optimize cloud costs.
Define and measure KPIs and OKRs to track platform performance, user adoption, and cost optimization, ensuring platform uptime and data product delivery.
Serve as a trusted advisor to senior executives on data engineering best practices and platform capabilities, translating complex technical concepts into clear business narratives.
Manage the delivery of data solutions, ensuring spending aligns with business priorities and resources are allocated effectively.
Education and Experience
Bachelor's degree in Computer Science, Information Technology, Management Information Systems, Engineering, Business, or other computer-related degree required.
12+ years of diversified IT experience required.
5+ years managing high-level professional staff required
Deep expertise in data engineering, modern cloud-based data platforms (Azure preferred), data warehousing, ETL/ELT, and data modeling.
Strong expertise in Azure data stack (Databricks, Synapse, Purview, Profisee, Power BI, Qlik).
Knowledge of data modeling principles, medallion architecture, Unified Data Models (UDM), and analytical models.
Experience with tools like Power BI, Databricks, Synapse, Purview, Profisee, and Qlik.
Experience in data contextualization, knowledge graphs, and DataOps is a plus.
Demonstrated success in managing budgets, driving financial discipline, and delivering innovative solutions.
Skill
Strategic Outlook - Examines issues, generates ideas, creates future scenarios, and develops plans with a long-term perspective. Ensures short-term goals support long-term strategy and that organizational/functional strategy aligns with and supports MPC's overall business strategy.
Business Acumen - Applies knowledge of MPC's business, industry, and the marketplace to advance the organization's goals. Makes decisions and recommendations clearly linked to MPC's strategy.
Results Driven - Drives operational and process excellence and innovative behavior by empowering others, collaborating, taking appropriate risks, making timely decisions, and holding people accountable for results.
Authentic Communicator - Expresses ideas and information, both verbally and in writing, clearly and credibly. Listens to understand and fosters constructive dialogue.
Continuous Improvement Mindset - Identifies and leads opportunities for continuous improvement and value creation, both incremental and large-scale.
Energizing the Organization - Creates a purposeful, engaged, optimistic workforce.
Ongoing Learning & Self-Development - Regularly determines new areas for learning and acquires strategies and best practices for gaining/improving knowledge, behaviors, and skills.
Selecting and Developing People - Recognizes and selects high caliber talent, accurately assesses abilities and potential, coaches to develop capabilities and builds high- performing teams.
MINIMUM QUALIFICATIONS:
• Bachelor's degree in Computer Science, Information Technology, Management Information Systems, Engineering, Business, or other computer-related degree required
• 12+ years of diversified IT experience
• 5+ years managing high-level professional staff require
As an energy industry leader, our career opportunities fuel personal and professional growth.
Location:
San Antonio, Texas
Additional locations:
Findlay, Ohio
Job Requisition ID:
00015544
Location Address:
19100 Ridgewood Pkwy
Education:
Bachelors: Information Technology (Required)
Employee Group:
Full time
Employee Subgroup:
Regular
Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here.
If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at ***************************************. Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at ***************************** hired candidate will also be eligible for a discretionary company-sponsored annual bonus program.
Equal Opportunity Employer: Veteran / Disability
We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role.
Infrastructure as Code SME GITI
Senior Information Technology Manager Job In San Antonio, TX
Clearance Level: TS/SCI eligible
US Citizenship: Required
Job Classification: Full Time
Years of Experience: 5-7 years
Education Level: Bachelor of Science Degree
Required Skills:
A deep understanding for agile and DevSecOps methodologies.
Creating and maintaining documentation for implementations.
Experience in developing, testing, and maintaining containerized applications.
Working knowledge of source version control, build/release tools and methodologies, and CI/CD pipelines.
Capable of building and maintaining CI/CD pipelines for a large enterprise that consists of hundreds of applications.
Experience with cloud systems and architectures (Amazon AWS, Google Cloud or Microsoft Azure).
Familiarity with Linux and scripting (Bash and Python, etc).
Extensive experience developing Infrastructure as Code (IaC) and Configuration as Code (CaC) using tools like Jenkins, Packer, Terraform, and Ansible.
Development experience with Kubernetes, Docker, and Helm.
Experience configuring and using CI/CD automated pipelines, such as Jenkins
Desired Skills:
Familiar with microservice architectures (REST, JMS, AMQP).
Strong oral and written communication skills.
Experience with Istio.
Ability to work on high performing teams supporting multiple projects and personnel
Global InfoTek, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or based on disability.
About Global InfoTek, Inc. Global InfoTek Inc. has an award-winning track record of designing, developing, and deploying best-of-breed technologies that address the nation's pressing cyber and advanced technology needs. GITI has rapidly merged pioneering technologies, operational effectiveness, and best business practices for over two decades.
IT Manager - ERP
Senior Information Technology Manager Job In San Antonio, TX
Skanska is searching for a dynamic ERP Manager and values its team. We are proud to share our culture of diversity and inclusion. Our work makes a clear contribution to society and the environment around us. We build in many different verticals. (******************************************************** Whether we are building schools to provide inspiring spaces for learning, roads to connect communities, or hospitals to care for patients, it all contributes to our purpose - we build for a better society.
Skanska's values -Be Better Together, Act Ethically and Transparently, Commit to Customer, and Care for Life-are deeply engrained in how we work, which is why our values support and drive our D&I efforts.
As the Manager of ERP Systems, you lead a team of technical workers who operate and run the ERP technologies. The ERP manager acts as a subject matter expert for the team providing guidance for all team projects, serving as an internal escalation path for the team's high-impact escalations, continuously improving the team's operations, and ensuring consistent progress toward the team's long-term objectives. This is a working management role, must be willing to help support ERP systems. The ERP Manager is responsible for presenting clear guidance and strategy to executives and steering committees while maintaining and strengthening the relationships with IT stakeholders and business leaders. Other key responsibilities are managing relationships with the team's vendors and overseeing the team's budget.
**ERP Manager Required Qualifications:**
+ 10+ years of experience managing support or IT teams
+ 10+ years of experience supporting and continuously improving an organization's ERP Systems
+ 2+ years of experience negotiating with vendors and ensuring we are maximizing the work and quality received
+ 2+ years of experience with Oracle JD Edwards financials, including accounts payable, accounts receivable, general ledger accounting, expenses, fixed assets, equipment management, real estate, and associated system configurations.
+ 2+ years of experience working with job cost in construction and development, including knowledge of time and materials billing, change management, and forecasting.
+ 2+ years of experience working with Hyland OnBase, Prophix, Hyperion, QSoftware, and Data Access Studio (DAS).
+ Understanding of HR, benefits, compliance, and payroll practices, processes, and technologies.
+ Bachelor's Degree - or 8 years equivalent experience plus a minimum of 7 years prior relevant experience.
**Our** Investment (************************************************ **in you:**
+ We believe that Benefits (********************************************************************** should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options (including medical, dental, and vision insurance plans), expert guidance, and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially, and emotionally through the big milestones and in your everyday life. Please visit the compensation and Benefits (********************************************************************** summary on our careers site for more details.
+ As a Skanska community, our values ground us, and our diversity of experience propels us forward. No matter what your career stage, there's a place for you to thrive here and partner with us in shaping how our world lives, moves, and connects.
+ At Skanska, we Care for Life. And we're committed to supporting your whole health and peace of mind through inclusive and personalized total rewards.
+ We're committed to your success by developing you in your role and supporting your career growth
+ Compensation and financial well-being (********************************************************************** - Competitive base salary, excellent bonus program, 401k, & Employee ownership program.
**Come work with us and join a winning team!**
**Salary Low**
USD $128,200.00/Yr.
**Salary High**
USD $175,000.00/Yr.
**Background Check Required**
Skanska is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, sexual orientation, gender identity, national origin or citizenship status, disability, status as a protected veteran, or any other protected characteristics under federal, state, or local law.
Skanska Equal Employment Opportunity
Skanska uses knowledge & foresight to shape the way people live, work, and connect. More than 135 years in the making, we're one of the world's largest development and construction companies. We operate in select markets throughout the Nordics, Europe and the United States. Skanska in the U.S. is headquartered in New York City with 29 offices around the country. In 2022, construction in the U.S. generated $6.9 billion in revenue, and as a developer in the U.S., Skanska has invested a total of $3.5 billion in commercial and multi-family projects. Together with our customers and the collective expertise of our 6,500+ teammates in the U.S. and 27,000+ globally, we create innovative and sustainable solutions that support healthy living beyond our lifetime.
Skanska's Applicant Privacy Policy for California Residents (******************************************************************************************************************
**Search Firm and Employment Agency Disclaimer**
_Search Firm and Employment Agency Disclaimer Skanska USA Human Resources ("Skanska HR") provides HR services to the Skanska business units within the U.S.A. including Skanska USA Civil Inc., Skanska USA Building Inc., Skanska USA Commercial Development Inc. and Skanska Infrastructure Development Inc. (collectively "Skanska USA"). As such, Skanska HR is the sole authorized representative of Skanska USA to execute any agreements with search firms, employment agencies or any employment vendor ("Vendor"). As a condition precedent to any entitlement for payment, a Vendor shall have both (1) Skanska USA Placement Agreement, and (2) an Engagement Job Order executed by an authorized Skanska HR representative. Absent the properly executed documents, Skanska HR shall have no obligation to make payment to the Vendor. Verbal or written communications from any employee of Skanska USA business units shall not be considered binding obligations. All resumes whether unsolicited or solicited shall be considered property of Skanska HR._
Senior Manager, IT-Applications
Senior Information Technology Manager Job In San Antonio, TX
RESPONSIBILITIES / RESPONSABILIDADES - List the essential functions (i.e. key responsibilities with expected end results), which must be accomplished in order to fulfill the purpose of your position as described above
Lead the technology roadmap for ERP application & third-party connectivity solutions
Deploy new artificial intelligence & automation software solutions to deliver manufacturing efficiencies
Manage outsourcing of internal .NET applications & EDI third-party professional services
Build out a cohesive Electronic Data Interchange (EDI) program to be adaptable & flexible to customer requirements
Support Industry 4.0 of automation, digitization, & computer connectivity of manufacturing-based systems
Deliver Human Resource application support solutions to best meet the needs of the HR organization
Responsible for managing capital & operational budgets to best support business & user-defined application solutions
Continuously analyze existing environments and recommend related modifications and/or new integrations as needed to meet customer & organizational needs
Communicate with business leaders, deliver upon expectations, & drive decision making to achieve results
Closely align to IT Operations & Infrastructure teams to deliver comprehensive applications strategy
Develop & maintain critical business & manufacturing customer relationships
Coach & mentor team members to increase capability & required technical knowledge to best support the customer
KNOWLEDGE / CONOCIMIENTO- Describe any knowledge or skill (eg, technical, scientific, administrative, managerial) which the position requires.
Education and Experience:
BS Computer Science, Business Systems Analysis or equivalent experience.
10 - 15 years plus experience with ERP systems, preferably Plex.
Skill/ knowledge requirements:
Deep technical knowledge of manufacturing systems & processes
Strong analytical & problem-solving skills
IT Project management with strong understanding of formal methodologies.
Strong understanding of key EDI transactions (planning schedules & shipping schedules)
Ability to communicate effectively at all levels while driving teamwork and balance between stakeholders.
Strong understanding of Supply Chain, Engineering, and Sales processes in a manufacturing environment.
Demonstrated success in leading and managing projects on time, on budget, and within scope.
Experienced in building out high performing teams within a manufacturing environment
Working Conditions:
Ability to travel up to 25% of the time, domestically & internationally.
Ability to work in an office & manufacturing environment.
In-person requirement at the office.
Spanish speaking preferred
Competencies:
Enterprise Application Oversight & Engagement
ERP Strategy & Roadmap Planning
Technical Insight of Manufacturing Software Integrations & Processes
Highly Customer Focused
Effective Communication Downstream & Upstream within a Corporate Environment
What we offer.
The position is a regular active, full time role with competitive total rewards.
We are an EOE Minorities/Women/Disabled/Vets/VEVRAA Federal contractor.
Chief Technology Officer (CTO)
Senior Information Technology Manager Job In San Antonio, TX
Position Type: Full-Time
Reports to: CEO
Direct Reports: Data Engineering, Soil Science, Product (PastureMap), MRV Team (Measurement, Reporting, & Verification) and with the ability to make strategic hires as needed once fully onboarded into the role
Primary Focus: Strategic technology leadership, product innovation, data architecture, modeling, MRV optimization, external partnerships
CTO Job Description:
Grassroots Carbon is at the forefront of regenerative ranching and soil carbon storage, delivering nature-based climate solutions that drive meaningful environmental and business impact. Through a data-driven approach, we integrate soil sampling, land management practices, and ecological modeling to deliver trusted, verified carbon removal credits that are valued by global corporate buyers.
As Chief Technology Officer (CTO), you will lead the development and execution of our technology strategy, ensuring that our digital infrastructure-from modeling to software development-supports the seamless, scalable generation of high-integrity carbon credits. You will oversee the development and automation of the entire MRV (Monitoring, Reporting, and Verification) pipeline of ranch screening & eligibility assessment, data collection, soil carbon stock quantification, and underwriting of carbon storage potential.
This role is an opportunity to shape the future of soil carbon markets through the development of cutting-edge technology in data collection, continuous innovation in carbon quantification, delivery of insights that drive regenerative practice implementation, and increased efficiencies in third-party verification for credit generation. Additionally, you will spearhead Grassroots Carbon's industry leadership efforts to calibrate, validate, and advance soil carbon and ecosystem modeling -ensuring that our quantification processes meet and exceed the highest standards of scientific rigor and market credibility.
Your leadership will drive the scalability of our carbon credit generation capabilities, optimize PastureMap, and enhance data integrity, enabling Grassroots Carbon to remain at the forefront of climate tech innovation.
If you are a bold, entrepreneurial technology leader passionate about leveraging innovation for sustainability and high-growth impact, we want you on our team.
Key Responsibilities:
Technology Strategy & Leadership
Define and execute a long-term technology roadmap that enhances Grassroots Carbon's ability to scale, innovate, and drive efficiencies in our ability to deliver high-quality soil carbon removal credits and verified ecological outcomes
Lead the integration of soil, ecological, and land management data into a trusted, validated quantification system that meets the highest standards of carbon crediting and verification.
Develop and drive a data architecture strategy that ensures robust data quality, security, and compliance.
Soil Carbon & Ecosystem Modeling
Use the latest data science techniques to drive continuous advancement of soil sampling strategies, laboratory analyses, and Earth-observation capabilities to improve carbon quantification accuracy and efficiency.
Lead efforts to validate, calibrate, and advance predictive soil carbon and ecosystem models for more accurate and scientifically rigorous carbon quantification.
Oversee continuous enhancements to carbon quantification methodologies, ensuring Grassroots Carbon remains at the cutting edge of nature-based carbon solutions.
Product & Data Innovation
Oversee the development and optimization of PastureMap alongside the Director of Product, ensuring it serves as an intuitive, indispensable tool for ranchers to manage their herds while also capturing the data necessary to generate carbon credits.
Drive efficiencies in PastureMap's role in supporting third-party verification of carbon quantification methodologies and ensure seamless alignment with evolving regulatory and voluntary carbon markets.
Establish robust data ingestion and processing pipelines to feed Grassroots Carbon's modeling and insight platforms.
Carbon Credit Generation & Compliance
Enhance ranch screening and eligibility processes using advanced modeling and data analytics to streamline landowner enrollment.
Oversee baseline soil carbon stock quantification and underwriting of carbon storage potential based on ranching management history and projected future practices/grazing programs.
Ensure compliance with global carbon crediting standards while optimizing the MRV process for transparency and efficiency.
Team Leadership & Growth
Build, lead, and scale a high-performing technology team, including data/software engineers, data scientists, soil scientists, product developers, and MRV specialists.
Foster a culture of innovation, collaboration, and continuous improvement, ensuring that Grassroots Carbon remains at the forefront of climate tech.
Cross-Functional Collaboration
Align technology development with business strategy, carbon solutions, rancher success, and marketing to ensure seamless execution.
Work closely with stakeholders across the company to identify and implement data-driven insights that drive value for both ranchers and corporate buyers.
External Partnerships & Industry Engagement
Serve as the company's technology ambassador, forging strategic partnerships with scientific institutions, industry leaders, technology providers, and regulatory bodies
Collaborate with leading research institutions and universities, regulatory bodies, and carbon credit registries and rating agencies to to advance rangeland research and ensure high-integrity carbon credits are commercially scalable
Stay ahead of emerging carbon credit methodologies, climate tech innovations, and market trends, ensuring Grassroots Carbon remains an industry leader.
Represent Grassroots Carbon in industry working groups, conferences, and regulatory discussions to shape the future of soil carbon crediting.
Requirements
Bachelor's degree in Business, Engineering, Information Technology, Computer Science or related field preferred. Master's or Ph.D. desired
High level of expertise in Big Data and Machine Learning
Leadership, drive, passion, and relentless optimism with 10+ years of experience in technology development and/or product management with 5+ years in a leadership role.
Track record for successfully launching and scaling software and/or data products with a deep understanding of machine learning, user experience design principles, and customer-centric development.
Creative problem solver, self-motivated, and proactive.
Excellent leadership, organizational and time management skills.
Exceptional communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
Capable of managing multiple tasks in a fast-paced environment.
Collaborative team player willing to go the extra mile.
Passion for being at the forefront of the regenerative movement.
Basic understanding of soils, carbon credit markets, and/or regenerative land management practices is helpful
Previous startup experience is preferred but not required. Understanding that this is a fast-paced and high-growth company is required
Benefits
Equity participation
Health Insurance plan with $0 deductible and $0 co-pay
Dental, and vision insurance plans
Flexible spending account option.
Open Paid Time Off Policy, plus 9 paid holidays per year as listed in our Company Handbook
Participation in our 401(k) savings plan
Company-paid Life and AD&D coverage
Why Join Grassroots Carbon?
High-Growth Opportunity: Join a rapidly scaling company at the intersection of technology, sustainability, regenerative agriculture and climate impact.
Tangible Impact: Lead innovations that directly contribute to carbon reduction and regenerative land management at scale.
Industry Leadership: Work with a mission-driven, high-performing team that is shaping the future of soil carbon markets.
Entrepreneurial Culture: Have the autonomy to build, innovate, and lead within a fast-paced, results-driven organization.
About Grassroots Carbon:
Grassroots Carbon is the leading grasslands restoration and soil carbon storage company based in San Antonio, TX focused on empowering U.S. ranchers to implement regenerative land management practices on grasslands across the U.S. In addition to enhancing soil health and promoting biodiversity, these regenerative practices have tremendous potential to combat climate change by drawing down and removing large quantities of atmospheric carbon dioxide into the soil. By partnering with Grassroots Carbon, ranchers have access to additional revenue opportunities via our carbon credit program. More than 41 percent of U.S. grasslands are used for grazing, accounting for over 350 million acres, but less than 5 percent of that land is managed regeneratively. These lands hold the potential to remove at least 500 million metric tons of carbon dioxide a year. We are on a mission to convert millions of acres of degraded grasslands into healthy, thriving ecosystems that sequester massive amounts of carbon, working alongside strong partnerships spanning Audubon Conservation Ranching to Understanding Ag. Grassroots Carbon has built a foundation of scientific rigor, quality, and transparency to advance this mission and has secured long-term contracts with leading companies including Microsoft, Shell, Marathon Oil, HEB, Shopify, and Nestle to reduce their carbon impact and reach their sustainability goals.
*Grassroots Carbon is proud to be a portfolio company of Soilworks Natural Capital*
About Soilworks Natural Capital:
Grassroots Carbon is proud to be a portfolio company of Soilworks Natural Capital which provides shared services to our fast-growing company. Soilworks is a private equity fund that invests in, incubates, and acquires companies to help accelerate the Regenerative Agriculture movement and is on a mission to prove Regenerative grazing is the most profitable way to ranch. Soilworks principles include better and healthier food, restoring plant and animal diversity, regenerating soil to store water and carbon, and creating more profitable family farms. Soilworks was launched by the co-founders of Scaleworks, a technology venture equity fund based in San Antonio, TX.
We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background leads to a better environment for our employees and a better experience for our users and our customers. We are an equal-opportunity employer and do not discriminate against protected characteristics. All candidates will be given the same consideration.
*No visa sponsorship is available for this position*
Business Engagement Manager
Senior Information Technology Manager Job In San Antonio, TX
Business Development (new logo attainment) for Ryder's FMS contractual sales products (Choicelease / SelectCare). Deploy a Go-To-Market strategy for new logo attainment, utilizing Ryder's CRM (SalesForce) as the foundation and structure, to ensure consistent market engagement. Strong emphasis on digital/tele-marketing sales efforts, along with strategic in-person meetings and proposals when necessary. It is the responsibility of the incumbent to educate and develop the prospects' value perception of Ryder's services by using the Ryder Sales Process. Territories will consist of either remote territories (not in geographic proximity to Ryder office) and/or markets within geographic proximity to Ryder office location. BEM's can work in Protected, Open or Shared territories. This is not a remote position and must be based at a Ryder Location(s).
Essential Functions
Prospecting and Sales Market Engagement utilizing all modes (tele/digital/direct mail/in-person). Develop pre-sales strategy for the target accounts. Develop a sales activity pipeline sufficient to meet and exceed required quota revenues. Respond pro-actively to leads furnished. Represent full spectrum of Ryder services. Work with CEMs and CDMs to transition accounts and increase sales opportunities as required. Work with National/DTS/SCS Sales DBD's to develop and/or assist in generating sales opportunities within assigned territory. Ensure that new customer orientation is completed.
CRM / Seismic related tasks to keep a structured, organized and consistent go-to-market plan (prospect tier management, prospecting report management, collaboration leads, mailings, follow-up tasks, opportunity and proposal management)
Admin functions related to the role (Ratesheets, Vehicle Specifications, Package Processing) as well as training and improvement of sales skills, industry knowledge and personal growth needs
Additional Responsibilities
Performs other duties as assigned.
Skills and Abilities
Strong verbal and written communication skills, Required
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)., Required
Possesses a high degree of initiative, Required
Ability to work independently and as a member of a team, Required
Possesses flexibility to work in a fast paced, dynamic environment, Required
Capable of multi-tasking, highly organized, with excellent time management skills, Required
Qualifications
Bachelor's Degree in Business and/or Marketing Administration or equivalent field, Preferred
H.S. Diploma/GED, Required
2 years or more in Demonstrated consecutive Sales
excellence (quota achievement) in
prior sales responsibilities, Required
Good understanding of Ryder's product offerings. Represent the full spectrum of Ryder's services to new and potential customers Advanced, Required
Ability to interpret financial data Advanced, Required
Travel
No
#FB #INDexempt #LI-LT
Job Category
Outside Sales
Compensation Information:
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type:
Salaried
Minimum Pay Range:
$50,000
Maximum Pay Range:
$60,000
Benefits Information:
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through **********************
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at ***************** or ************.
Current Employees:
If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.
Job Seekers can review the Job Applicant Privacy Policy by clicking here.
IT Director
Senior Information Technology Manager Job 9 miles from San Antonio
Full-time Description
Job Title: IT Director Department: Information Technology Reports to: City Manager Salary: $100,000 - $125,000 per year (DOQ)
Benefits Information
Comprehensive Health Coverage
Three medical plan options, including two fully covered by the City for employees
Vision and dental coverage for employees and their families
Paid Time Off
14 Paid holidays (as established by City Council)
Vacation leave accrues from the date of hire
Sick leave accrues from the date of hire
Retirement & Financial Benefits
Texas Municipal Retirement System (TMRS): 7% employee contribution with a 2-to-1 City match
Voluntary supplemental retirement plans
Voluntary flexible spending accounts (FSA) & health savings accounts (HSA) for health and dependent care
Insurance & Disability Coverage
Employer-sponsored long-term disability
Employer-sponsored life insurance for employees, spouses, and children
Voluntary short-term disability
Voluntary additional term & permanent life insurance for employees, spouses, and children
Professional Development & Additional Benefits
Tuition reimbursement for continued education
Certification pay for eligible employees
Longevity Pay
Safety Bonus
General Description:
The IT Director is responsible for overseeing the City of Converse's information technology strategy, infrastructure, security, and operations. This role ensures data integrity, cybersecurity, cloud storage management, and IT service delivery for municipal operations. The IT Director provides leadership in developing technology policies, planning system enhancements, and maintaining compliance with local, state, and federal regulations. This position reports to the City Manager and collaborates closely with all city departments. The IT Director also manages external vendors for IT services and projects.
Essential Job Duties:
Develops and implements an IT strategic plan, aligning technology initiatives with city goals.
Manages all IT operations, including cybersecurity, data management, cloud storage, network security, and software systems.
Leads IT risk management efforts, ensuring compliance with cybersecurity regulations (e.g., CJIS, HIPAA, NIST).
Oversees IT budgets, procurement, and vendor contracts, ensuring cost-effective technology solutions.
Develops and enforces IT policies, including access control, disaster recovery, and system usage.
Ensures effective IT support services, troubleshooting system issues, and optimizing technology resources.
Collaborates with public safety, finance, public works, and other departments to enhance IT service delivery.
Evaluate emerging technologies and recommend system improvements.
Leads cybersecurity initiatives to protect city data and prevent unauthorized access or breaches.
Manages operational and capital IT budgets across all city departments.
Oversees audio-visual equipment, security cameras, access control, telecommunications, and mobile computing.
Develops and tracks IT budgets, manages the Technology Services Fund, and secures City Council approvals for major expenditures.
Writes or reviews RFPs and purchase specifications for capital projects and outsourcing contracts.
Manages relationships with external vendors and contractors to ensure service quality and efficiency.
Acts as the final escalation point for after-hours technical support.
Knowledge, Skills, and Abilities (KSA's):
Strong knowledge of municipal IT infrastructure, cloud computing, network security, and data protection.
Familiarity with public sector IT compliance standards (CJIS, NIST, HIPAA, PCI-DSS, etc.).
Proficiency in Microsoft 365, cloud-based storage, cybersecurity tools, and ERP systems.
Experience with disaster recovery planning and business continuity strategies.
Strong leadership, budget management, and project management skills.
Ability to analyze IT trends and recommend cost-effective technology improvements.
Excellent communication and problem-solving abilities.
Requirements
Minimum Qualifications:
Bachelor's degree in Information Technology, Computer Science, or related field; or equivalent experience.
Seven (7) years of progressive IT management experience, including at least three (3) years in a senior leadership role, preferably in municipal government.
Certifications such as CISSP, CISM, PMP, or Microsoft Azure certifications are preferred.
Valid Texas Driver's License.
Physical and Mental Requirements:
In order to successfully achieve the goals of the department, the IT Director must meet the following physical and mental requirements with or without reasonable accommodations:
The ability to understand, learn, remember, and communicate information about the job.
The ability to understand the meaning of and use and speak words understandably and effectively in the English language.
Good hearing and listening abilities to hear spoken words from coworkers, supervisors, and others.
Good motor coordination skills to coordinate eyes, hands, and fingers rapidly and accurately in order to handle precise movements such as typing.
Ability to make and/or use repetitive hand motions over an extended period, such as when typing or operating a motor vehicle.
Sit, stand, move around, bend, twist, reach, stretch, grasp, push and pull and remain upright for extended periods. Must be able to lift or move objects weighing as much as 50 pounds. Estimated daily activity requirements:
Sitting: 20% - 65%
Standing: 5% - 75%
Moving around: 5% - 65%
Lifting or moving objects of 50 pounds or less: 5% - 65%
Pushing or pulling: 5% - 65%
Reaching: 5% - 65%
May work offsite in environments that are cold, hot, dusty, and/or damp.
Walk up and down stairs.
Work under pressure and deadlines in order to respond to coworkers and the public.
Punctual, regular, on-site, in-person attendance is a requirement.
Dress appropriately and in compliance with City Policy.
Safeguard City property and recognize and report needed repairs.
Work safely, follow safety rules and training, and maintain a clean, safe work environment.
Safely operate a motor vehicle to travel between worksites as required.
Salary Description $100,000 - $125,000 per year (DOQ)
IT Operations Senior Systems Analyst
Senior Information Technology Manager Job In San Antonio, TX
Type: Full Time Salary: $82,117.10
We are seeking a Senior Systems Analyst to oversee the administration of core systems, Data Center infrastructure, and server integration to ensure seamless operations and system availability. The role also involves managing disaster recovery, business continuity, and automation processes.
Key Responsibilities:
Configure and maintain hardware and operating systems for core production and backup systems.
Administer AIX, Linux, and Windows systems for optimal performance.
Serve as SME for server integration with core systems.
Analyze and enhance Core Infrastructure processes for efficiency.
Manage batch job scheduling and business process automation.
Required Qualifications:
Experience with virtual environments, server maintenance, and configuration.
Strong analytical, troubleshooting, and problem-solving skills.
Proficiency in scripting (PowerShell, VBScript) and understanding of Active Directory.
High School Diploma or equivalent (Bachelor's in IT preferred).
Preferred:
Familiarity with Episys Jack Henry, ITIL certification, and WLA/RPA experience.
IT Product Analyst II (UX)
Senior Information Technology Manager Job In San Antonio, TX
Under general supervision, is responsible for helping business partnersimplement technology solutions by determining the requirements of aproduct, project, or program. Provides general analytical support acrossproducts and the entire organization. Exercises functional supervisionover assigned staff.
Work Location
City Tower, 100 W Houston Street, San Antonio, TX 78205
Work Hours
7:45 a.m. - 4:30 p.m., Monday - Friday
Essential Job Functions
* Aligns technology solutions with business strategies across a product group or platform comprised of complex business processes.
* Works with client departments to analyze, identify, and capture business problems and then design and determine acceptable solutions.
* Participates in complex planning efforts and assists in translating business requirements into functionality and features across a product group or platform.
* Provides business partners with an accurate and view of challenges to end-user buy-in and then designs and monitors change management activities. .
* Communicates business needs of the client department to the technical product team.
* Coaches and may review and edit communications of more junior analysts.
* May identify opportunities for business-led delivery.
* May educate Engineers on a project or product's context, and effectively collaborate with geographically distributed teams.
* May oversee projects.
* Performs related duties and fulfills responsibilities as required.
Job Requirements
* Bachelor's degree from an accredited college or university.
* Four (4) years of relevant technical and business work experience.
Preferred Qualifications
* Experience leading agile efforts.
* Bachelor's degree in HCD (Human-Centered Design), HCI (Human-computer interaction), Information Sciences, Communication, Psychology or related subjects Ora combination of education and experience that demonstrates a thorough understanding of contemporary user-centered design, methodologies, quantitative and qualitative research, problem definition, ideation, interaction design documentation, and user testing.
* Human Factors International Certified Usability Analyst or equivalent.
* Facilitate effective, inclusive, and actionable conversations and share data with cross-functional teams and stakeholders.
* Creating user personas, user journey maps, usability tests, surveys/questionnaires, mockups, prototypes, wireframes, interaction diagrams, and other common methods. Provides actionable insight based on the data.
* Audit and review of user experience, usability and accessibility.
Applicant Information
* Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.
* Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.
* Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
* If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.
Knowledge, Skills, and Abilities
* Knowledge of agile processes, tools, and frameworks.
* Knowledge of information gathering, planning, and organizing methods and principles.
* Skill in coaching others on new technology.
* Skill in obtaining requirements and performing testing.
* Skill in interpersonal communications.
* Skill in using data visualization techniques and tools.
* Skill in fundamental analytical and conceptual thinking.
* Skill in technical writing.
* Ability to conduct research.
* Ability to perform all the essential functions of the position, with or without accommodations.
* Ability to work in an office environment.
Vice President - Data-Tech-AI Partner
Senior Information Technology Manager Job In San Antonio, TX
Vice President - Data-Tech-AI Partner-INS026462 Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Vice President - Data-Tech-AI Partner
In this role, you will be responsible for identifying transformation opportunities within large organizations and driving that transformation through our Digital, Analytics and Consultative capabilities with our industry leading methodologies.
Responsibilities
· Establish strong relationships in key & prospective accounts to understand their priorities and state of their business; use that knowledge to provide strategic recommendations that enable the overall success of their business
· Bring strong advisory experience to elevate point of views, offerings, and outcomes specific and relevant for clients
· Drive relationship development and stakeholder management at CXO level across buying centers
· Responsible driving growth within a regional or global portfolio ranging from $10m to $35m through partnership with enterprise sales and mining of existing relationships; identify/close/deliver consulting opportunities as well as larger transformation opportunities including managed services
· Build vision for portfolio and enable vision through strategic roadmap including the creation and implementation of growth plans for key/strategic accounts.
· Research industry and domain best practices and trends to improve internal offerings and solutions to our clients
· Keep teams and services apprised of relevant trends and opportunities that can add value to our clients and accelerate our growth
· Constantly build and maintain subject matter expertise
· Identify opportunities for expanding Genpact services to drive business value across client engagement
· Build industry relevant digital offerings that can be standardized, repeated and scaled
· Invest in the Genpact brand by developing and publishing industry relevant white papers
· Evaluate the structure, policies, operations, current tech stack, people and ways of working of a client and recommend a transformation vision including process, products, and data, that enable the client to achieve its goals
· Translate recommended transformation vision into a set of requirements and customer roadmap
· Leverage our standard methodologies in the delivery and implementation of project/program scope to drive business value for our clients
· Responsible for the full end to end lifecycle of entire team including hiring, onboarding, assessing, and evaluating performance and firing team members.
· Provide leadership to the team through coaching, mentoring and development of staff
· Consults with leadership and HR on sensitive and difficult employee situations and issues
· Builds meaningful relationships and community within the team
· Ensure new staff are trained in an efficient and effective way
Qualifications we seek in you!
Minimum Qualifications
· Bachelor's degree or Masters/MBA in the either of the following disciplines: business, finance, supply chain, accounting, analytics, engineering, or data management
· Relevant years of experience driving transformation for large organizations
· Demonstrable expertise in relevant industry and applicable domains
· Thorough understanding of digital and analytical trends within industry
· Project management experience and exposure to Agile/Scrum methodologies is an advantage
· Experience with global clients and stakeholders
· Experience with collaboration and facilitation techniques
· Knowledge of project planning techniques
· Experience leading cross-functional teams
· Experience with effectively influencing C-level customer and internal stakeholders
· Experience with contract negotiation and drafting
· Proficient in Microsoft Office - Excel, PowerPoint, Word
· Excellent problem solver, hyper logical and goal-oriented thinker
· Excellent communication & interpersonal skills - verbal and written
· Excellent presentation skills - in person & virtually
· Ability to work effectively in team environments
· Able to create & maintain relationship easily
· Ability to thrive in ambiguity
Preferred Qualifications/ Skills
· Masters/MBA in the either of the following disciplines: business, finance, supply chain, accounting, analytics, engineering, or data management Experience with MIRO, MS Visio, and various project management applications
· Well-connected in the market to generate new leaders for the business
· Lean Six Sigma Certified (Green or Black belt)
· Work-from-Anywhere Roles - “Los Angeles California-based candidates are not eligible for this role”
· Location-based Roles (e.g., Richardson roles - metro area can be adjusted by role location) - “Los Angeles, California based candidates are not eligible for this role. area candidates are eligible for this role only.”
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Vice PresidentPrimary Location USA-San AntonioJob Posting Feb 26, 2025, 11:36:39 AMUnposting Date Apr 27, 2025, 6:29:00 PM
IT Senior GIS Analyst
Senior Information Technology Manager Job 22 miles from San Antonio
Technician/GIS Analyst
IT SENIOR GIS ANALYST *********************************************** Pay Group 18
SUMMARY OF POSITION:
Under the general direction of the GIS Manager, the Senior GIS Analyst will assist in the design, data management, application development and maintenance of the City of Seguin Geographic Information System (GIS). Provides assistance and coordination of drafting, mapping, graphic illustrations, and related report preparation for the city. Assist in coordinating GIS activities among all city departments.
EXAMPLES OF WORK:
Assist as administrator, coordinates, and manages GIS activities among all city departments.
Provides GIS technical assistance to all departments.
Assist in establishing and managing GIS database structure, tables, forms, and reports for GIS data for all departments.
Assist in the integration of GIS databases, tables, maps, overlays.
Assist in designing and managing city departmental GIS training procedures.
Works with city Departments to develop standards, protocols, and conventions; reviews completed work to ensure compliance.
Assist in coordinating and preparing general plans for the GIS System.
Provides leadership and direction within the organization.
Provides technical assistance in database planning, and in creating and improving digital GIS data, drawings, and graphic illustrations.Provides application support for web maps, dashboards, and analytic solutions, which may include issue resolution, training, and/or issue escalation.
Understands and is proficient in the use of ArcGIS, ArcGIS Server, and SQL Server.
Assist in the developing/managing the GIS Enterprise architecture within the city's infrastructure including Assessment and Planning, Infrastructure design, Data Management, and Monitoring resources.
Installs and maintains GIS related software, to include ArcGIS Desktop and ArcGIS Pro, ArcGIS Server.
Assists in network planning activities for connecting GIS users.
Assist in developing underlying database schema for support of Tyler Technologies products.
Assist in updating the Police Dispatch GIS data and maintaining data accuracy.
Works with object-oriented programming languages, overseeing development of applications for GIS desktop, etcetera.
Assist in coordinating maintenance of GIS hardware.
Keeps records of and writes reports on GIS status and progress.
Assists in identifying Utility Infrastructure which will include collection of data, visual inspections of utility assets, and creating work orders on assets to obtain additional verification from Utility Crew.
Utility Data Collections is a crew task and will be completed with 2+ individuals.
Operates equipment used in gathering data for GIS maps (i.e., Breaker Bars, Shovel, Hooks, Hammers to gain access to water / sewer assets).
Performs related duties as required.
Other Important Duties*
Observes all safety rules and procedures.
Oversight of city owned knowledge base and IT documentation as related to GIS.
Performs such other duties as may be assigned.
ACCEPTABLE EXPERIENCE AND TRAINING:
Bachelor's Degree in Geography, Computer Information Systems, Database Administration, or related field, and/or a minimum of five (5) years ArcGIS desktop, ArcServer, Python, SQL, and Microsoft Office Products; or equivalent combination of education and experience. Must pass a pre-employment drug screening and/or post-offer physical exam.
CERTIFICATES AND LICENSES REQUIRED:
Valid Texas Driver's License.
-Starting Pay: $32.68/hour (Salary may be dependent upon experience)
-Position Will Remain Open Until Filled
-The City of Seguin is an "Equal Employment Opportunity Employer" (AA/EOE)