Senior Information Technology Manager Jobs in Jacksonville, FL

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Manager, Systems And Technology
  • Senior Project Manager (Architecture)

    LHH 4.3company rating

    Senior Information Technology Manager Job In Jacksonville, FL

    Senior Project Manager Salary: $110,000 - $135,000 + Bonus and Incentives Our client, a well-established architecture firm with over 50 years of experience in public sector projects is expanding into Jacksonville. We are seeking their Senior Project Manager to lead and grow their new office, backed by a strong reputation in public, educational, and municipal projects. Role Overview Establish a presence in Jacksonville and lead the local office. Manage public sector projects, including K-12 schools, libraries, and municipal buildings. Oversee project schedules, budgets, and construction administration. Develop business opportunities and maintain client relationships. Collaborate with teams in other locations and grow the local team. Qualifications Registered Architect in Florida (preferred). 10+ years of experience in public sector architecture. Strong leadership, communication, and business development skills. Proficiency in Revit and AutoCAD (expert-level not required). Experience in healthcare, urban planning, or hospitality is a plus. If you are looking for a leadership role with significant impact, we would love to hear from you. Apply now.
    $80k-105k yearly est. 28d ago
  • IT Service Delivery Manager

    Year Up 3.8company rating

    Senior Information Technology Manager Job In Jacksonville, FL

    The IT Service Delivery Manager plays a vital role by acting as the subject matter expert for Year Up United's ServiceNow environment. By working with internal and external resources, this position will administer the ServiceNow environment and develop and maintain a ServiceNow product delivery roadmap to drive service delivery improvements, including automations, across all areas of the organization. This position will also work closely with Operations teams to assist in managing the lifecycle of endpoint devices and laptops at Year Up United, ensuring seamless operations for both staff and students. This role is responsible for overseeing the procurement, preparation, distribution, and retrieval of laptops for students at scale, guaranteeing devices are configured and distributed before program start dates. For staff, the IT Service Delivery Manager ensures accurate inventory management and timely procurement of laptops, maintaining readiness to meet organizational needs. This position involves close collaboration with program managers, IT Asset Management, and the Endpoint Engineering team to align laptop solutions with the unique requirements of each Career Pathway. The manager also leverages the ServiceNow Hardware Asset Module to maintain precise tracking and inventory records, ensuring stockroom data accurately reflects physical inventory. Additionally, the role involves coordinating with operational teams to streamline large-scale inventory management processes. This position will involve independent decision-making in regard to matters of significance. The ideal candidate thrives in structured, iterative environments and excels in cross-functional collaboration, strategic planning, and operational clarity. Additionally, this role offers opportunities to mentor students, contributing to a positive and inclusive educational environment. This is a hybrid role with location flexible for East Coast time zones. Salary Range: $85,000-$110,000 KEY RESPONSIBILITIES: ServiceNow Product Management and Administration * Build and maintain product roadmaps that reflect defined business goals, user feedback, development complexity, change management, and communication planning * Ensure appropriate structures are put in place to regularly elicit user feedback and synthesize results for prioritization * Oversee software development resources to establish and maintain successful patching and maintenance schedules * Own and maintain product backlog by evaluating regular inputs from key stakeholders * Define asset types, attributes, locations, and workflows in the HAM module. * Import and manage hardware asset data, ensuring CMDB accuracy. * Create and manage asset lifecycle workflows for acquisition, deployment, maintenance, and disposal. * Collaborate with stakeholders to align HAM configurations with business requirements. * Generate detailed reports on asset utilization, inventory levels, depreciation, and potential risks. * Stay on top of ticket and queue performance via reporting and dashboards for the service desk and IT Infrastructure and Service Delivery queues. Student Laptop Lifecycle Management * Collaborate with Career Pathway program managers to define hardware needs. * Lead the planning of long- and short-term device needs, forecasting and budgeting for student laptops in collaboration with finance and procurement. * Procure and distribute laptops, ensuring readiness before program start dates. * Maintain accurate inventory records in ServiceNow HAM. * Develop and manage hub-and-spoke distribution models for efficiency. * Track laptop depreciation, coordinate e-waste processes, and cycle out obsolete devices. * Negotiate and manage vendor relationships for device procurement, distribution, retrieval, and disposal, with authority to bind and finalize agreements. * Develop and communicate policies for device usage and distribution. Staff Laptop Lifecycle Management * Oversee the procurement and decommissioning of staff laptops. * Initiate replacement processes for end-of-life devices. * Lead the planning of long and short-term device needs, forecasting and budgeting for staff laptops in collaboration with finance and procurement. * Record laptop details in the ServiceNow HAM module upon acquisition. * Manage vendors for procurement and decommissioning processes. * Negotiate and manage vendor relationships for device procurement, distribution, retrieval, and disposal, with authority to bind and finalize agreements. * Develop and communicate policies for device usage and distribution. QUALIFICATIONS: * 4-7 years of experience in IT operations, project management, or business system analysis. * 2+ years of experience in ServiceNow administration. ServiceNow Mainline Certifications preferred (IT Product line) * Proficiency with ServiceNow HAM and CMDB. Certifications preferred. * Agile product management and Jira software usage. * Strong vendor relationship management skills. * Experience working in cross-functional, geographically dispersed, and matrixed teams. * Exceptional organizational skills with attention to detail. * Excellent communication and interpersonal skills for technical and non-technical stakeholders. * Proactive problem-solving and critical-thinking capabilities. * Ability to manage multiple priorities and meet deadlines. * Familiarity with IT asset management and ITSM processes. * Willingness to learn and adapt to new technologies and methodologies. #LI-Hybrid COMPENSATION & BENEFITS: * Year Up United has established salary ranges for each of our sites, which allows us to pay employees competitively, equitably and consistently in different geographic markets. For roles in which the location is listed as flexible, the range displayed reflects the minimum and maximum target for new hire salaries for the position across all US locations. Salary offers take into account a candidate's skills, experience, and location. Your recruiter can share more about the specific salary range for your location during the hiring process. * Benefits: Comprehensive healthcare options and dental coverage; 401(k) match for eligible participants. * Vacation: Earn three weeks paid vacation in first year of employment; four weeks after initial year. * Professional Development: Funds available to support staff in achieving career objectives ($2,500 per year) This is an exempt role (paid on a salaried basis). ORGANIZATION DESCRIPTION: Year Up United is a national 501(c)3 workforce development organization committed to ensuring equitable access to economic opportunity, education, and justice for all young adults-no matter their background, income, or zip code. Employers face a growing need for talent while millions of talented young adults lack access to meaningful careers. These inequities only further perpetuate the opportunity gap that exists in our country-a gap that Year Up United is determined and positioned to close through three interconnected strategies: providing targeted skills training and connections to livable-wage employment for students and alumni; empowering others to serve and support young adults, and changing systems that perpetuate the opportunity gap. Year Up United's intensive training program utilizes a high expectations, high support model where students learn in-demand technical and professional skills and apply them during a corporate internship. Year Up United has directly served more than 40,000 young adults since its founding in 2000. Year Up United's nationwide presence includes Arizona, Austin, Bay Area, Charlotte, Chicago, Dallas/Fort Worth, Greater Atlanta, Greater Boston, Greater Philadelphia, Jacksonville, Los Angeles, the National Capital Region, New York City/Jersey City, Pittsburgh, Puget Sound, Rhode Island, South Florida, Tampa Bay, and Wilmington. Voted one of the Best Nonprofits to Work For in the country by The NonProfit Times, Year Up United is a rewarding and impactful place to work. Our staff is passionate, supportive, mission-driven, and committed to positive change and continuous learning. We set high standards for both ourselves and our students and live by a set of core values that reflect an unshakable belief in the talent and potential of our young people. The work we do is life-changing, and we know that our team is the greatest asset in achieving our mission. COMMITMENT TO DIVERSITY: Year Up United embraces diversity and equal opportunity in a serious way. All aspects of employment, including the decision to hire, promote, discharge, or discipline, are based on meritocracy. We do not permit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state, or local laws. Learn more about our commitment to diversity: *************************************************************** Year Up United is also committed to working with and providing reasonable accommodations to individuals with disabilities. Your recruiter can provide details regarding the expected work environment and any physical requirements. Please let our hiring team know if you need an accommodation at any point during the interview process. Information received relating to accommodation will be addressed confidentially. TO APPLY: Please submit a thoughtful cover letter and resume through our website. Note that applications without a cover letter will not be considered. We respectfully request no phone calls.
    $37k-47k yearly est. 46d ago
  • Consumer Engagement Manager

    Monster 4.7company rating

    Senior Information Technology Manager Job In Jacksonville, FL

    Responsible for the management and execution of Monster Energy's brand portfolio sampling and local marketing initiatives within a defined market. Accountable for growing brand awareness and consumer loyalty. Manage a schedule of part time Ambassadors and a Sr. Ambassador (not applicable in all geographies). Primary Responsibilities: Collaborate with Brand Managers, local sales team, and Field Marketing Managers (FMM) to customize and execute events/programs aligned with the brands' sampling platforms Provide consistent direction, coaching, and communication to maintain brand accuracy in the Monster brand experiences and sampling Recruit, hire, train, and manage part time Ambassadors Research, secure, and manage execution of local events and partnerships Plan and manage all aspects of the event planning process: pre, during, and post duties including: personnel, product delivery/distribution, transportation, supplies, contracts, insurance, permits Increase market knowledge and identify various groups and organizations with the targeted demographic in which to partner Diligently prepares ambassadors for superior customer interactions and flawless event executions Adhere to deadlines for administrative tasks including, but not limited to, reporting and recapping data for the region Respond in a timely manner to Director and Regional Field Manager Maintaining company assets (Storage Facilities, Inventory, Vehicles, Equipment) Job Specifications: Prefer a Bachelor's Degree in the field of ‐‐Marketing or other related fields Between 1‐3 years of experience in Event Marketing/Grassroots/Special Event/Promotions Between 1‐3 years of experience in team management experience Computer Skills: Proficient in Word, PowerPoint, Outlook & Excel, in addition to internet usage Certifications & Licenses: N/A Additional Preferred Knowledge, Skills, or Abilities to be successful in this role: Ability to learn and use new technology that is associated with the job Base Pay Range: USD $52,800 - USD $70,400 (+)
    $52.8k-70.4k yearly 21d ago
  • Work and Family Life Service Delivery Operations Manager

    Embracehomehealthcare

    Senior Information Technology Manager Job In Jacksonville, FL

    International SOS delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS Government Medical Services (GMS), headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. To protect your workforce, we are at your fingertips: internationalsos.com Job Description This position is still at the proposal stage and is awaiting award. International SOS is looking for qualified individuals to be Work and Family Life (WFL) Service Delivery Operations Manager for The Navy Fleet and Family Support Program (FFSP). The FFSP serves active duty members of the Navy, Marine Corps, Army, and Air Force plus their eligible family members; active duty members of foreign military services who are stationed in the area; reserve military personnel and their family members when they are eligible for military medical care, military members designated as severely wounded, ill and injured and their identified caretakers and, on a space available basis, military retirees and their family members and widows, eligible family members of military decedents and other groups as directed and authorized by higher authorities in response to special circumstances. Key Responsibilities Continually research and analyze new or best management practices for application to programs or operations, providing timely information on status and trends. Identify best practices for program delivery and develop curriculum and program implementation guidance to keep the program current and relevant. Plan, coordinate, organize, and develop new curriculum and program implementation guidance for FFSP WFL programs designed to enhance the effective use of total resources in the operation of FFSP activities. Assess the effectiveness of FFSP WFL programs execution. Identify procedural problems in program operations using quantitative or qualitative methods. Recommend adjustments to programs or changes to increase efficiency and effectiveness of FFSP WFL programs to the FFSP WFL Programs Manager. Coordinate with CNIC Headquarters Program Managers on the development of marketing plans and campaigns. This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above. Qualifications Required Skills and Knowledge Education qualifications include a master's degree in adult education, social science, or related field, a combination of graduate education and experience equivalent to a master's degree, OR six years equivalent experience in adult education, social science, or related field. Knowledge of relevant federal and state laws and regulations; pertinent laws, regulations, and relevant policies related to FFSP WFL programs, operations and service delivery. Knowledge of qualitative and quantitative techniques for measuring assigned programs' effectiveness, efficiency, and productivity. Skill in applying analytical and evaluative methods and techniques in developing new procedures and approaches to identify and resolve significant issues and problems. WFL Service Delivery Operations Manager must demonstrate skills in making presentations and facilitating training for groups. Must be able to prepare and conduct management briefings to communicate recommendations to the supervisory authority as identified in contract WFL Specialists must possess professional knowledge of social services and/or education delivery systems. Required Work Experience Demonstrated experience providing operations management. Demonstrated experience collaborating with internal and outside resources. WFL Service Delivery Operations Manager shall possess a broad range of specialized work experience including working with family programs, military or civilian social service agencies, and/or is a military family member with full understanding of the military lifestyle. Strong oral and written communication, assessment, and advocacy skills are required. Possess advocacy knowledge, skills, and abilities such as: working knowledge of state, federal, and local resources, as well as understanding, sensitivity, and empathy for sailors and family members from diverse racial, ethnic and socioeconomic backgrounds. Agree to operate within established guidelines of the Navy FFSP Program. Knowledge of the FFSMIS system is desired but not required. Working knowledge of Microsoft 365. Additional Information Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant's background, experience, skills, internal equity, and alignment with geographical market data. Compensation| Min: $46k Max: $120k Benefits - Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International SOS complies with all federal, state, and local minimum wage laws. International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with the applicable federal, state and local laws. International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.
    $46k-120k yearly 12d ago
  • IT Contract Manager - Senior

    Citizens Property Insurance 4.5company rating

    Senior Information Technology Manager Job In Jacksonville, FL

    Citizens is pleased to offer this opportunity in the Jacksonville, FL area. At Citizens, we're building a workforce of top achievers committed to our company's mission and vision. Our company values the knowledge that comes from experienced and dedicated individuals with a variety of backgrounds, in or out of insurance. Citizens' Mission is to provide property insurance protection in Florida to those who are, in good faith, unable to obtain coverage through the private market while also providing the utmost in customer service. Our Values are public service, integrity, respect, responsiveness and sound judgment. We strive to not only provide affordable insurance products and services but also to provide sound financial responsibility to the citizens of Florida. At Citizens, we are a team of dedicated, service-minded professionals committed to our policyholders. Come achieve and maximize your potential with us! Job Description This position is responsible for managing all operational aspects of a portfolio of contracted vendors. Duties include the management of contracts, communications, performance, competitive solicitations, and project management for vendors. Job Duties: Models' ethical behavior and executes job responsibilities in accordance with Citizen's core values, ethics, and information protection policies. Manage a portfolio of contracted vendors, which may include oversight of up to one hundred firms. Develop annual strategic plans and goals for vendor categories within managed portfolio. Responsible for oversight of multiple firms for licensing, contracts, credentials, and performance management. Serve as project lead coordinating program implementation and implementation of operational enhancements. Visit select vendors' corporate locations for relations, business development, and audit purposes. Analyze vendor performance to evaluate compliance with contractual obligations, quality assurance and service levels provided to Citizens. Facilitate monthly operational conference and web calls and quarterly performance reviews. Conduct operational roundtables and performance reviews with vendors and Citizens' staff to document and communicate opportunities for improvement to senior management team. Responsible for performance management related communications and implementation of corrective actions, as necessary. Utilize Citizens' systems for reporting and monitoring performance measures and communicating trends, as well as alerts to Citizens' management and vendors. Serve as project lead in coordinating competitive solicitation projects for vendor categories within managed portfolio. Handle Request for Proposal (RFP) collaborating with procurement until completion of review process. Partner with internal departments to produce training materials and programs to facilitate the delivery of training both internal and external, as related to vendor responsibilities and expectations. Manage communications involving support requests, program announcements, and operational questions from vendors. May coach, counsel, or train less-experienced staff, may also direct the work of others, may provide input in the performance management, goal setting and review processes. Knowledge Required: Knowledge of negotiation ploys and tactics that meet organizational needs. Knowledge of solving complex problems through analytical approaches. Knowledge of web conferencing tools. Proficiency in MS Office. Knowledge of principles, practices, and procedures for the unit. Qualifications Skills & Abilities Required: Excellent oral and written communication skills. Ability to make presentations to groups of twenty-five or more. Relationship development skills in the area of vendor management, sales, or customer service. Relevant Experience Required: 5 or more years of contract or vendor management experience (a master's degree and three years of vendor management experience may substitute for the five or more years) 2 or more years of project management experience. Education Required: High School Diploma | GED Bachelor's Degree OR 3 years relevant experience, OR a combination of college education and relevant experience equivalent to 3 years. Other Certifications | Licenses Required: Subject to value of contracts under management, must attend State of Florida Department of Financial Services training and / or must obtain Florida Certified Contract Manager designation; and (2) subject to the assigned functions of the position, must obtain Florida Certified Contract Negotiator designation. Preferred Experience: • Seven or more years of contract or vendor management experience • Four or more years of project management experience • Formal training in project management principles and practices • Related professional work experience within the property and casualty insurance industry • Business unit specific experience (e.g., underwriting, claims, information technology) • For insurance operations roles, experience managing independent adjusting firms, appraisal firms, insurance restoration firms, or expert services • For information technology roles, experience managing contracted firms, business process outsourcing service providers, software service providers, or information services firms. Understanding of the ITIL foundation principles and COBIT processes. • Knowledge of State of Florida procurement laws and contract monitoring requirements • Experience working in an iterative service delivery environment, including Agile, Scrum, Kanban, and Lean • Relevant procurement or contract management certification such as Certified Professional in Supply Management, Certified Purchasing Manager, Certified Commercial Contract Manager, Certified Professional Contract Manager, Certified Public Procurement Officer, or Certified Professional Public Buyer What percentage of time is accountable for short-term operational goals? 40% What percentage of time is accountable for transactional, day-to-day operational support? 60% What percentage of time is accountable for long-term strategic planning? 0% Physical Requirements: Occasional - Move, Traverse, Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position, Ascend/Descend, Work Atop, Transport, Position, Put, Install, Remove, Travel Frequent: Stationary position, Position self (to), Move Continuous : Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information, Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess Relocation Assistance is available for this position. Visa sponsorship is not available for this position. Selected candidates must live within a commutable distance (approximately 50 miles) to Citizens Jacksonville or Tallahassee Office Talent Acquisition Partner - Tammie Moore #LI-TM1 #LI-Onsite Additional Information We offer unlimited career potential, excellent training and development opportunities, and a structured Career Development program to explore future roles of interest while growing and developing in your existing role. Citizens offers a competitive compensation and benefits package that includes comprehensive medical/dental, Retirement Savings Plan, Vacation and Sick Time, EAP, Tuition Reimbursement, Community Service and much more! Retirement savings plan with a generous company match Medical, dental and vision coverage Company Paid employee basic life insurance and short-term disability Generous paid time off: vacation, sick and holiday leave Employee Assistance and Wellness Programs Tuition reimbursement Professional and leadership development opportunities Company Paid Parking Employee recognition programs Relocation assistance (where applicable) Community and volunteering opportunities Casual dress Citizens is proud to be an Equal Opportunity Employer. Visa sponsorship is not available for this position.
    $106k-132k yearly est. 3h ago
  • Manager, Community Engagement- Area 4

    Special Olympics Florida 3.9company rating

    Senior Information Technology Manager Job In Jacksonville, FL

    JOB DESCRIPTION Position: Manager, Community Engagement Area 4 Department: Field Services Location : Jacksonville, FL Supervisor: NE Regional Director Job Role: Manager, Community Engagement is responsible for supporting all competitive and non-competitive program development. The responsibilities of the job include but are not limited to: athlete recruitment, volunteer recruitment, family engagement, new business development, volunteer management, developing strategic partnerships and individual donor stewardship. This position will also have oversight of the Athlete Leadership Program in assigned area. Qualifications: BS/BA degree preferred in business, sports management, or related field Understand and embrace the mission and philosophy of Special Olympics and our athletes. Sports knowledge desired Experience in budget management Experience in marketing Excellent written and presentation skills Excellent communication and organizational skills Detail oriented with the ability to manage multiple projects at a time. Experience in recruiting, motivating, supervising and delegating tasks to volunteers Ability to take initiative and work independently Ability to work collaboratively as part of a team Strong interpersonal skills Proficient computer skills including knowledge of Outlook, Word, Excel and PowerPoint Possess a working knowledge of Facebook, Instagram, Twitter and Constant Contact Regular attendance required Responsibilities: Conduct robust community outreach to families, businesses, elected officials, and other local and regional stakeholders to build relationships that help to further Special Olympics Florida's objectives Work collaboratively with Special Olympics Florida staff on Area, Regional & State Games Supports sports and non-competitive staff in development of strategy to expand programming in assigned area to include marketing plan to recruit athletes, unified partners, volunteers and new donors to support programs. Maintain current knowledge of Special Olympics Florida policies and procedures. Assists in the development of an annual budget that supports community outreach activities for revenue growth and sustainability of program Work collaboratively with program staff to ensure the proper management of volunteers with an appropriate recognition program Maintain and expand community partnerships to support Special Olympics Florida programming Assist in the coordination of special events, including donor/volunteer appreciation events or fundraising initiatives. Organize public outreach events including community meetings and open houses to introduce Special Olympics Florida to external stakeholders Develop and maintain a comprehensive volunteer computer database. Work with Director, Resource Development to cultivate corporate partnerships and steward individual donors Ensure promotional activities are in place for county and local programs year round Represent the organization externally in community engagement program related activities and events Oversight of Special Olympics Florida annual campaigns and peer-to-peer events in assigned area including but not limited to: TD Bank, Publix Torch Campaign, Polar Plunge, Plane Pull and Law Enforcement Torch Run Assist with the production of a bi-monthly newsletter Promote Athlete Leadership opportunities in assigned area Identify and recruit athletes appropriate for Athlete Leadership Recruit mentors and Athlete Input Council facilitators Attend Athlete Input Council meetings Work collaboratively with state office on development of training opportunities in assigned area or region Other duties as assigned Special Requirements: Must be able to travel and complete weekend and evening duties as assigned Must be able to lift 25 lbs. Status: Full-time exempt position Salary: Based on experience
    $83k-104k yearly est. 24d ago
  • Delivery Manager - Back Office

    Dev 4.2company rating

    Senior Information Technology Manager Job In Jacksonville, FL

    Company DescriptionJobs for Humanity is partnering with FIS to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: FIS Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 10 - 15% As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we'd like to ask you: Are you FIS? About the Role: Our Delivery Manager is responsible for managing the delivery, quality, and metrics on agreed-upon targets to ensure successful execution of clients' escalations and Get-to-Green plans. You'll have the chance to identify process improvements while running the Strategic Improvement Plans, oversight or SLA's and other non-contractual risk credits. What you'll be doing: KPIs, OLAs and OKR Management Ensure business priorities and OKRs are defined and followed in coordination with the Functions Identify delivery quality KPIs and OLAs at the L7 level and key clients for CM Services (PS, CX, MS) and CIO ensuring alignment with and expanding upon FIS Corporate metrics (i.e., Client Excellence metrics) Define targets for each metric and interlock targets with Functions Track metrics and targets using the available Dashboards (Business Health, Management Pack, PS, Credit Risk and SLA) and FIS Corporate reporting Support new Dashboards implementation liaising with the Capital Markets Intelligence Hub and Business Operations teams Run L7 metrics review and interlock meetings with Function Managers on a monthly or more frequent basis Continuously refine metrics to reflect changes in business direction, operating model and corporate goals Client Escalations Remediation Support Oversight clients' escalations with the escalation owners to confirm accuracy, especially on FIS and Client impacts and escalation root causes Validate Escalation Get-to-Green plans and hold periodic reviews of the actions with the Escalation owners to ensure steady progress Ensure the proper communication plan is in place with the client, including progress review meetings Attend client meetings as required by the escalation level, severity and impact Elevate escalation level engaging with Senior and Executive Leadership when required Ensure proper and timely escalation resolution and closure, including review of “Lessons learned” N.B. Execution responsibility of the remediation plan is owned by the respective functions as per remediation plan, while the escalation owner remains accountable for the overall escalation Strategic Improvement Plans (SIP) Identify functional and cross-functional issues via the analysis of client feedbacks, NPS reviews where applicable, functional metrics, escalations and internal assessments Engage with the Function Leadership to analyze the root causes of the identified gaps and define the resolution plan Agreed on metrics target improvements as a result of the SIP implementation Track the SIP on the FIS SIP Tracker, assigning actions to the respective Functional owners Hold Functions accountable on the delivery of the agreed action plan SLA's and Non-contractual Risks Management Work with Functions and Business to actively maintain a view of SLAs and non-contractual credits risks Credit forecasting and active budget management and review with Finance Business validation and approval of credits and attribution of the credit amount to Functions Identify patterns and causes of re-occurring credits and work with the Functions and Business to address the underlying issues Hold Functions and Business partners accountable for their credit impact Review of non-standard contractual SLA during contract negotiations What you bring: 5-10 years of experience, specifically within the capital markets and financial industry Strong understanding of Capital Markets client needs, business models, services, and CIO organizations and their processes Ability to communicate effectively with all levels of management in an organized, professional manner Ability to utilize judgment in decision making process and decisions related to job tasks Excellent skills in communicating ideas both verbally and in written form in a clear, concise and professional manner Requires leadership and negotiation skills with the ability to influence others Team skills, including ability to establish and maintain effective working relationships with all levels within organization, internally and externally What we offer you: A career at FIS is more than just a job. It's the chance to shape the future of fintech. At FIS, we offer you: A voice in the future of fintech Always-on learning and development Collaborative work environment Opportunities to give back Competitive salary and benefits #LI-MA1 FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $164,490.00 - $276,340.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
    $79k-119k yearly est. 60d+ ago
  • Demountable Delivery Manager

    1915 South/Ashley

    Senior Information Technology Manager Job In Jacksonville, FL

    DEMOUNTABLE MANAGER Join our winning team, 1915 South, as a Demountable Manager. 1915 South owns and operates 28 Ashley stores and 3 distribution centers across the southeast. If you want to take your career to a new level of professional success with the #1 Furniture Brand in the world, complete an application with us today! Job Duties: · Manage our demountable delivery teams in our Jacksonville, Florida distribution market · Train all new delivery team members on use of 26 ft box truck as well as product handling procedures · Conduct ride-behind evaluations of employees to determine skill levels and developmental opportunities · Coordinate with the delivery teams to ensure the highest level of customer service standards are executed for in-home deliveries · Ensure proper execution of best practices related to delivery preparation and process · Report truck maintenance and/or safety issues to Distribution Center Management · Conduct regular safety meetings and maintain a culture of safety · Monitor staffing and work with HR to interview/hire new staff · Other duties as assigned Job Requirements: · Two or more years of warehouse, delivery, or distribution management experience · Strong leadership skills · Great problem-solving skills · Ability to coach and develop others to higher levels of performance · Availability to work a Tuesday through Saturday schedule with some travel · Candidate must pass a credit & background check, motor vehicle records, DOT physical, and a drug test Why 1915 South? · Compensation: Competitive pay and bonus plan · Benefits: Provide for yourself and your family with our competitive benefit programs. We offer health, dental, vision, disability, and life insurance. · Paid Time Off: Paid vacation and sick leave · Retirement: 401K retirement savings plan with a company match · Tuition: College tuition assistance at Thomas University · Employee Discounts: Employees are provided with generous furniture discounts! · Long-Term Career Opportunities: Many of our company leaders at 1915 South were promoted from within our own company. When you start at 1915 South, you are not just starting your next job but beginning your new career.
    $85k-121k yearly est. 9d ago
  • Chief Information Officer

    Fleet Landing 4.1company rating

    Senior Information Technology Manager Job 22 miles from Jacksonville

    Make Fleet Landing the next chapter in your story. Filled with great stories and storytellers, Fleet Landing can change the story of your life. Find a career here, and you can add depth and meaning to your story beyond what you can imagine. Our Story Integrity and passion drive us to be extraordinary. Since our beginnings in 1990, our dynamic and purpose-driven community has become a place where excellence abounds. No one offers a senior living community quite like Fleet Landing. From pristine campus to luxury healthcare environments, to extraordinary dining experiences, our commitment to excellence in hospitality is found in every detail. There's nothing we won't do to support the successful aging of those who live here. Your Opportunity We are seeking a dynamic leader who is responsible for developing and executing IT strategies that align technology with the organization's mission and goals. The CIO provides visionary leadership, fosters innovation, and champions the adoption of modern technologies to enhance operation efficiency, improve service delivery, and drive organizational growth. WELL Inspired ™ - Benefits Our Residents deserve the best, and so do you. We offer generous benefits in addition to meaningful work, enriching community and a competitive salary. Full-time benefits include a generous 401k match, 90% of medical premium costs employer paid, uncapped PTO accrual from day 1, and extraordinary scholarship and continuing education opportunities. DUTIES: Strategic Leadership: Design and implement a comprehensive IT strategy that aligns with the organization's business objectives and supports the unique needs of senior living services Partner with organizational leaders to leverage technology for service improvement, cost reduction and enhanced efficiency. Identify and implement technologies that improve Resident care, enhance daily living, and foster Resident engagement. Technology Management: Oversees the design, development, and maintenance of the IT infrastructure. Oversee the adoption and integration of assistive technologies, such as wearable devices, fall detection systems, and AI based health monitoring tools. Ensure IT infrastructure supports emerging technologies, including IoT and smart-home systems tailored for senior residents Strengthen cybersecurity protocols to protect resident data and privacy against breaches Team Leadership: Inspire and lead a high=performing IT team by promoting innovation, professional growth, and a collaborative culture Budget and Vendor Management: Develop and manage the IT budget Negotiate and manage relationships with the external vendors and service providers Track ROI and ensure accountability for IT investments Operational Excellence: Ensure seamless IT operations and support for all organizational functions Establish policies, procedures, and governance frameworks for IT systems and operations Lead disaster recovery planning and execution to maintain business continuity Compliance and Risk Management: Maintain alignment with industry regulations and standards related to IT and data management Ensure IT systems comply with healthcare regulations, including HIPAA, HITECH, and data privacy standards Implement and/or maintain systems for electronic health records (EHRs), care management platforms, and secure data sharing Strengthen cybersecurity protocols to protect resident data and privacy against breaches QUALIFICATIONS: Minimum Education Required: Bachelor's degree in Computer Science, Information Technology, Business Administration or a related field. A Master's degree is preferred Experience: Demonstrated experience in leading IT operations and strategy, particularly with technologies that enhance the human experience, such as resident care platforms, healthcare technologies, or service focused systems Proven ability to optimize technology solutions that directly improve end-user outcomes, engagement, and satisfaction Hands-on experience with current and emerging technologies, including cloud computing, cybersecurity frameworks, and IoT solutions, data analytics, and AI-driven tools Experience in environments that prioritize data privacy, compliance, and systems security We invite you to make Fleet Landing the next chapter in your story - and give your life new meaning. Tell us why Fleet Landing is where you want to write the next chapter in your life!
    $99k-192k yearly est. 60d+ ago
  • Electrical Tools and Systems Manager

    The New Iem, LLC

    Senior Information Technology Manager Job In Jacksonville, FL

    IEM is the largest independent full-line manufacturer of electrical distribution and control systems in North America. The Company has developed one of the most sophisticated electrical product manufacturing systems in the world and has cultivated partnerships with leading component suppliers resulting in optimal solutions to customer problems. IEM has offices in California, Florida, Canada and Belgium.
    $66k-97k yearly est. 8h ago
  • PE/Project Manager, Land Development & Public Works

    Halff 4.3company rating

    Senior Information Technology Manager Job In Jacksonville, FL

    Professional Civil Engineer / Project Manager, Public Works - Jacksonville Halff has an immediate opening in our Jacksonville office for a Professional Civil Engineer with approximately 5 or more years of experience in serving on Public Works Civil Engineering Design and infrastructure projects. This position requires strong client communication skills, solid background in public sector infrastructure design projects, and skilled in project management of consultant design projects. Candidates must have: Florida Professional Engineer (PE) License - Civil Project Management experience with proven ability to lead projects that are on schedule, on budget, and high quality Proven business development and client management experience Strong communication skills, both written and verbal A servant leader with positive attitude, be self-directed yet a team player, and have a focus on quality, integrity and success Proven ability to be a Lead Designer on infrastructure (Roadway, trails, drainage, water / sewer, or land development) projects. Company Overview: Halff is a mid-sized, employee-owned, diverse and multi-disciplined professional services firm designed, engineered, planned, constructed - and purposed - for people. Since 1950, we've been creating smart solutions that improve lives and communities by turning ideas into reality. Halff was founded on a core tenet: Focus on people, treat them well, and success will follow. It's no wonder, then, that our employees and the culture they create result in our firm consistently being named a Top Workplace in America. Our industry-leading professionals collaborate to meet tough challenges in creative ways. Our services include: Construction Services, Energy, Environmental, Geographic Information Systems, Intelligent Transportation Systems, Land and Site Development, Planning and Landscape Architecture, MEP Engineering, Public Works, Right of Way, Structural Engineering, Subsurface Utility Engineering/Utility Coordination, Surveying, Transportation, Water Resources and Water/Wastewater. Halff has offices in the following locations: Arkansas: Bentonville, Fort Smith, Little Rock and North Little Rock Florida: Chipley, Crestview, Jacksonville, Orlando, Panama City Beach, Tallahassee, Tampa, Tavares and Temple Terrace and Windermere Louisiana: Baton Rouge and Shreveport Oklahoma: Norman and Oklahoma City Texas: Austin, Brownsville, Conroe, Corpus Christi, Flower Mound, Fort Worth, Frisco, Houston, Lubbock, McAllen, Midland, Richardson, San Antonio and Tyler We offer excellent benefits including medical, dental, prescription, life insurance, long-term and short-term disability insurance, paid time off and holiday pay, Traditional and Roth 401(k) plans, Employee Stock Ownership Plan, Health Savings Account, 529 College Savings Plan, Flexible Spending, an Employee Assistance Plan and more. Salary is competitive and commensurate with experience. Halff is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. Halff is a drug-free workplace. This offer of employment is contingent upon the receipt of a clear drug screen and background check prior to your first day of employment. This position may be subject to random drug testing pursuant to federal regulations. #LI-GN1
    $70k-96k yearly est. 14d ago
  • Manager, Learning Systems

    Maximus 4.3company rating

    Senior Information Technology Manager Job In Jacksonville, FL

    Description & Requirements The Manager of Learning Systems at Maximus will be responsible for the overall architecture and technical strategy of our Learning Management System (LMS), my Learning, built on the Cornerstone on Demand (CSOD) platform. This role involves collaborating with cross-functional teams to ensure the system meets business requirements, is scalable, and integrates seamlessly with other enterprise systems. Essential Duties and Responsibilities: - Ensure that learning management systems are configured to meet the needs of the global organization. - Manage administrative and technical aspects of learning systems including testing, deployment, maintenance, and reporting. - Upload, organize and manage learning content. - Monitor system updates and changes, as well as troubleshoot issues. - Work with system vendors and help desks to resolve issues that require escalation. - Communicate important information related to system updates, changes and issues that impact the business. - Partner with team members, content owners, and department leaders on how to utilize and conduct key features of the systems. - Create, maintain, and enforce documentation related to learning systems. - Promote system security and data integrity through the management of user permissions. - Stay updated on learning system technologies and implement functionality as it becomes available to enhance the user experience. Design and develop the architecture for the Cornerstone OnDemand LMS, ensuring alignment with business goals and technical standards. Lead the configuration of the LMS, including customizations and integrations with other systems. Collaborate with stakeholders to gather requirements and translate them into technical specifications. Ensure the LMS is scalable, secure, and efficient to use. Provide technical leadership and guidance to development teams and other IT professionals. Analyze release notes and educate the user base about upcoming changes to ensure that the organization is prepared. Stay updated with the latest trends and best practices in LMS architecture. Troubleshoot and resolve technical issues related to the LMS. Develop and maintain documentation for system architecture, configurations, and processes. Work with LMS vendor to resolve technical issues and implement new features. Upload, organize, and manage eLearning courses, training materials, and assessments. Ensure SCORM, xAPI, or other eLearning standards compatibility Coordinate with HR, IT, and Learning & Development teams to align training initiatives with business goals Minimum Requirements - Bachelor's Degree or equivalent experience - 5+ Years Administrator experience with Cornerstone On-Demand (CSOD) is required; experience with global users is preferred. Ability to effectively communicate and comfortable interacting with senior leaders and executives. Strong understanding of LMS architecture, design principles, and best practices. Experience working in a large/global organization. Excellent problem-solving skills and attention to detail. Ability to work independently and as part of a team. Advanced proficiency and experience using Microsoft Office Suite & Outlook, especially Excel (e.g. VLOOKUPs, pivot tables, charts/graphs). Experience with government contracting preferred. Relevant certifications (e.g., Cornerstone OnDemand certifications) are a plus. #LI-JH1 #max Corp #Manager #LearningSystems #LearningSystemsManager EEO Statement Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Minimum Salary $ 90,780.00 Maximum Salary $ 122,820.00
    $62k-88k yearly est. 8d ago
  • Enterprise Project Manager, Full-time

    Brooks Rehabilitation 4.6company rating

    Senior Information Technology Manager Job In Jacksonville, FL

    Under the direction of the Director, Enterprise Project Management this position is responsible and accountable for the coordinated management of multiple related projects across our corporate and operational teams. Serve as a consultant to the business units by understanding the business needs, processes, integration, nomenclature and concepts resulting in clear and thorough project plans and project follow up. Lead project teams and ensure that standard EPMO tools are utilized to track and report on all aspects of project implementation. Responsibilities: Establish plans and initiate projects to assist team leads in managing cost, schedule, and performance of project components, while working to ensure the ultimate success and acceptance of the program Ensure established EPMO Project Management standards and disciplines are implemented through all department projects by teaching and assisting others in implementing projects. Manage a portfolio of enterprise projects concurrently which may span multiple business units Work with Project Sponsors\stakeholders to set deadlines, assign resources and tasks, and build those items into the projects plans for monitoring and progress reporting Demonstrate and apply extensive understanding of project management tools, techniques, concepts, practices and procedures to build and drive assigned projects Prepare concise reports regarding status of projects and communicate changes to project team members to ensure proper execution and escalation Demonstrate flexibility in project management methodologies based on the size and scope of the project Maintain all business unit projects, so that they are included in the organization's portfolio of projects to ensure transparency through effective communication, project reporting, and documentation Maintain continuous alignment of project scope with strategic project objectives and budget, and make recommendations to modify the project to enhance effectiveness toward the business result or strategic intent Proactively assess and manage risk for projects and determine appropriate actions to mitigate them, including resource utilization and budget constraints Meet with decision makers, stakeholders, and end users to collect, review and compile requirements, specifications, business processes and recommendations related to proposed solution Draft RFPs to include all operational and technical requirements, manage vendor communications and assist the business through contracting phase Build credibility, establish rapport, and maintain communication with stakeholders at multiple levels, including those external to the organization where applicable Responsible for communication to steering committee and project team regarding timeline, budget, scope changes and issues Qualifications: Bachelor's degree in Business Administration, Management, Computer Science or a related field Project Management Professional (PMP) Certification or Certified Associate in Project Management (CAPM) preferred or willingness to obtain within one year CompTIA Project+ certification highly desirable Minimum 5 years of experience in project management required Experience within healthcare industry preferred Strong leadership and collaboration skills Excellent communication and relationship management skills to effectively partner with key stakeholders throughout the organization Ability to identify issues, analyze problems, and develop effective solutions Strong organizational and time management skills to effectively manage multiple, diverse projects simultaneously and ensure timely delivery Demonstrated negotiation, influencing and conflict resolution skills Location: Onsite at Brooks Inpatient Hospital, 3599 University Blvd South, Jacksonville, FL 32216. Please note that it is required to be onsite the first 6 months with opportunity for hybrid based on performance. Hours: Monday - Friday, 40 hours per week Compensation: Experience, education and tenure may be considered along with internal equity when job offers are extended. Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following: Competitive Pay Comprehensive Benefits package Vacation/Paid Time Off Retirement Plan Employee Discounts Clinical Education and Professional Development Programs
    $84k-116k yearly est. 51d ago
  • Consumer Engagement Manager

    Monster Beverage 1990 Corporation 4.1company rating

    Senior Information Technology Manager Job In Jacksonville, FL

    Responsible for the management and execution of Monster Energy's brand portfolio sampling and local marketing initiatives within a defined market. Accountable for growing brand awareness and consumer loyalty. Manage a schedule of part time Ambassadors and a Sr. Ambassador (not applicable in all geographies). Primary Responsibilities: * Collaborate with Brand Managers, local sales team, and Field Marketing Managers (FMM) to customize and execute events/programs aligned with the brands' sampling platforms * Provide consistent direction, coaching, and communication to maintain brand accuracy in the Monster brand experiences and sampling * Recruit, hire, train, and manage part time Ambassadors * Research, secure, and manage execution of local events and partnerships * Plan and manage all aspects of the event planning process: pre, during, and post duties including: personnel, product delivery/distribution, transportation, supplies, contracts, insurance, permits * Increase market knowledge and identify various groups and organizations with the targeted demographic in which to partner * Diligently prepares ambassadors for superior customer interactions and flawless event executions * Adhere to deadlines for administrative tasks including, but not limited to, reporting and recapping data for the region * Respond in a timely manner to Director and Regional Field Manager * Maintaining company assets (Storage Facilities, Inventory, Vehicles, Equipment) Job Specifications: * Prefer a Bachelor's Degree in the field of ‐‐Marketing or other related fields * Between 1‐3 years of experience in Event Marketing/Grassroots/Special Event/Promotions * Between 1‐3 years of experience in team management experience * Computer Skills: Proficient in Word, PowerPoint, Outlook & Excel, in addition to internet usage * Certifications & Licenses: N/A * Additional Preferred Knowledge, Skills, or Abilities to be successful in this role: Ability to learn and use new technology that is associated with the job Base Pay Range: USD $52,800 - USD $70,400 (+)
    $52.8k-70.4k yearly 26d ago
  • Applications Manager

    Robert Half 4.5company rating

    Senior Information Technology Manager Job In Jacksonville, FL

    We're thrilled to announce an incredible employment opportunity as an Applications Manager in sunny Jacksonville, Florida! ✨ This is your chance to shine in the IT industry, leading groundbreaking projects while driving innovation and team success! If you thrive on challenges and dream of making a difference, this role is for YOU! As our Applications Manager, you'll orchestrate the implementation of enterprise solutions with a sharp focus on Azure and micro-services patterns. You'll oversee IT operations, push tech boundaries, and deliver top-tier solutions with seamless business integrations. Ready to make an impact? Here's your chance! What You'll Accomplish + Lead like a Rockstar! Steer the charge for enterprise solutions using Azure and micro-services patterns, transforming IT landscapes. + Own IT Delivery: Manage systems from definition to operation, ensuring smooth functionality with zero downtime. + Shape Strategies: Lead the charge to craft next-gen strategies for operational and advanced analytics, driving innovation within your team's value stream. + Drive Integration Needs: Oversee a dynamic portfolio of products, projects, and enhancements, always staying two steps ahead. + Be the Problem Solver! Handle escalations like a pro, master risk management, and navigate solutions to success. + Control Costs: Keep IT spending in check for maximum efficiency and profitability. + Plan and Prioritize: Master demand management, resource allocation, and capacity planning to deliver excellence every step of the way. + ️ ♀️ Investigate & Resolve: Root cause analysis? Solved. Outages? Minimized. Communication? Crystal clear! + Lead the Dream Team: Inspire your team to conquer Production Operation challenges, lifecycle management, prioritization, and resolution! Location: Jacksonville, Florida Category: IT Industry This is YOUR chance to lead, inspire, and elevate your career while leading high-impact tech projects! Let's make history together! APPLY NOW Requirements + Outstanding Communication Skills: Simplify complex technical concepts effortlessly for non-technical stakeholders. + ⚙️ Proven IT Operations Mastery: Shine with expertise in maintaining and enhancing diverse systems and networks. + ️ Strategic Project Planning Guru: Develop and execute powerful IT strategies with precision and impact. + Analytical Powerhouse: Use analytics to evaluate system performance and implement game-changing enhancements. + Optimization Extraordinaire: Consistently review and fine-tune systems and networks for peak performance. + ️ Database Wizardry: Master advanced database design, management, and maintenance. + Enterprise-Level IT Designer: Deploy cutting-edge enterprise solutions with confidence and excellence. + Project Management Rockstar: Juggle multiple initiatives and lead from the front with proven project management expertise. + Inspiring Team Leader: Guide and empower IT teams, overseeing diverse projects with leadership expertise. + Presentation Prodigy: Create clear, impactful presentations that captivate any audience. + ⚡ Agile & Scrum Expert: Possess a solid understanding of Agile and Scrum frameworks to drive fast, efficient results. + Prioritization Ninja: Tackle tasks with laser-sharp focus, aligned with organizational goals. + IT Security & Risk Management Specialist: Elevate systems with advanced IT security and data protection expertise. + Supply Chain Enhancer: Enhance supply chain logistics by leveraging IT knowledge and innovation. + Teamwork Champion: Collaborate seamlessly across departments to achieve IT objectives. + ️ Deployment Dynamo: Manage large-scale hardware and software solutions with hands-on expertise. + Decisive Strategist: Make bold, informed decisions to drive IT initiatives forward. + ☁️ Cloud Innovator: Excel in Microsoft Azure and other cloud solutions to streamline operations. + ERP Maestro: Successfully implement and maintain ERP systems to optimize enterprise functionality. This is everything you need to own the IT space with vision, strategy, and passion. Unleash your potential today! Technology Doesn't Change the World, People Do. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
    $86k-118k yearly est. 21d ago
  • IT Sr Analyst -Business Intelligence / Data Warehouse Analys

    Integrated Resources 4.5company rating

    Senior Information Technology Manager Job In Jacksonville, FL

    A Few Words About Us Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing. Job Description Summary: The IT Sr Analyst position will be responsible for providing technical and functional support to the Business Intelligence / Data Analytics team. The IT Sr Analyst will work under minimal direction and must be competent to work on all phases of business and data analysis to provide technical solutions to complex business and systems opportunities, enhancements and issues. Working as part of a wider global team composed of business users, business analysts, consultants, developers, and project managers, the IT Sr Analyst will drive solutions within cross functional teams. This role has both internal and external facing components. The ability to analyze, organize, and model data is a must. The IT Sr Analyst will facilitate the development and maintenance of various data models, data warehouses and repositories on both legacy and emerging technologies. Role and Responsibilities: Gather requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis. Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs. Proactively communicate and collaborate with external and internal customers to analyze information needs and both technical and functional requirements to deliver the following artifacts as needed: (Technical Requirements, Data Models, Data Interface Diagrams, ETL Logic, and Functional requirements (Business Requirements Document), Use Cases, GUI, Screen and Interface designs) Successfully engage in multiple initiatives simultaneously across multiple business domains and technologies Work independently with users to define concepts and under direction of project managers Drive and challenge business units on their assumptions of how they will successfully execute their plans Serve as the conduit between the customer community (internal and external customers) and the software development and support teams both internally and externally developed solutions. Develop requirements specifications according to standard templates, using natural language. Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs. Conduct appropriate training / demonstrations as necessary. Qualifications: A minimum BA/BS degree and 6 years of IT professional experience A minimum of 3 years business analysis experience A minimum of 3 years data analysis, modeling experience, and ETL A minimum of 3 years System Administration experience ( Windows Server, RedHat, UNIX) A minimum of 3 years Database Administration experience ( MS SQL Server, Oracle) Recent hands-on experience in delivery, integration, configuration and documentation of BI solutions Experience with a systems development lifecycle methodology Experience producing technical and architecture artifacts including business process, application, data, integration, and infrastructure diagrams Oracle, SQL Server, ETL, Data Warehouse, Emerging Technologies experience required Experience with project deployments using Amazon Web Services (AWS) including S3, EMR, RDS, Redshift, etc. Experience with Hadoop, R, Big Data, and programming preferred SAP BW, Cognos & Oracle experience preferred Knowledge of GxP and SOX regulations are preferred Soft Skills: Strong, professional bearing a must Ability to multi-task with minimal supervision and achieve results Ability to excel in a team environment Ability to work with and influence a contracted labor force Qualifications Qualifications: A minimum BA/BS degree and 6 years of IT professional experience A minimum of 3 years business analysis experience A minimum of 3 years data analysis, modeling experience, and ETL A minimum of 3 years System Administration experience ( Windows Server, RedHat, UNIX) A minimum of 3 years Database Administration experience ( MS SQL Server, Oracle) Recent hands-on experience in delivery, integration, configuration and documentation of BI solutions Experience with a systems development lifecycle methodology Experience producing technical and architecture artifacts including business process, application, data, integration, and infrastructure diagrams Oracle, SQL Server, ETL, Data Warehouse, Emerging Technologies experience required Experience with project deployments using Amazon Web Services (AWS) including S3, EMR, RDS, Redshift, etc. Experience with Hadoop, R, Big Data, and programming preferred SAP BW, Cognos & Oracle experience preferred Knowledge of GxP and SOX regulations are preferred Additional Information Archana Melwani Clinical Recruiter Integrated Resources, Inc IT REHAB CLINICAL NURSING Inc. 5000 - 2007-2014 (8th Year) Certified MBE I GSA - Schedule 66 I GSA - Schedule 621I I GSA - Schedule 70 Tel: 732-549-2030 x130 Direct: 732-429-1853 Fax: 732-549-5549
    $88k-110k yearly est. 60d+ ago
  • Security Systems Project Manager

    Sciens Building Solutions

    Senior Information Technology Manager Job In Jacksonville, FL

    IN A NUTSHELL Sciens Building Solutions seeks an experienced Security Systems Project Manager (PM) responsible for the execution of low voltage system projects in accordance with project budgets, code compliance, and managing the field operations team's work quality and work output. This position will work closely with our sales team, installation team, and clients to ensure a sound design, seamless installation, and professional commissioning of our projects. The PM is a key position for our growing team and requires attention to detail in all aspects of planning and executing projects. Customer interface and management of staff requires a high degree of effective human relations. Communication skills, both verbal and written, are important aspects of the PM position. WHAT YOU'LL BE DOING (and doing well!) * Oversight for all project phases, including coordinating workers, materials, and equipment, ensuring that specifications are being followed and work is proceeding on schedule and within budget. * Review design drawings for conformance with regulations, project specifications, and local and national standards. * Provide support, guidance, and expertise to the field operations and engineering teams. * Manage project schedules and manpower planning forecasts. * Interface with customers including contractors, end users, and fire marshals. * Project manage, and coordinate installations and commissioning for assigned projects. * Perform field surveys. * Read and interpret system designs on blueprints. * Read and interpret project specifications. * Ability to estimate and propose change orders on projects. * Provide monthly updates to project budgets including cost to completes. * Responsible for project financials including job costs, billing and executing to estimated gross margins. * Able to work in a team environment and display leadership qualities. WHAT WE LIKE ABOUT YOU * Two to five years of experience with commercial security and low voltage systems. * Two to five years of experience as a project manager in the security industry. * Technical skills, including an in-depth understanding of Access Control, Intrusion, CCTV, and structured cabling. * BICSI RCDD preferred. * Customer-focused, skilled in project and people management. * Ability to manage job scheduling and job progress in an efficient and cost-effective manner, with a strong focus on quality. * Proficient in issue resolution. * Excellent organizational, decision-making, and communication skills. * Strong working knowledge of the security industry. * Knowledge of OSHA safety standards. WHAT WE'RE BRINGING TO THE TABLE * Competitive salary based on qualifications. * Paid time off plan and holidays. * Company cell phone and laptop * Company vehicle * 401(k) matching. * Short term and long-term disability. * Medical, dental, and vision plans with options. * Life insurance. * Professional career development opportunities.
    $74k-103k yearly est. 60d+ ago
  • Security Systems Project Manager

    Join The Fun Today

    Senior Information Technology Manager Job In Jacksonville, FL

    IN A NUTSHELL Sciens Building Solutions seeks an experienced Security Systems Project Manager (PM) responsible for the execution of low voltage system projects in accordance with project budgets, code compliance, and managing the field operations team's work quality and work output. This position will work closely with our sales team, installation team, and clients to ensure a sound design, seamless installation, and professional commissioning of our projects. The PM is a key position for our growing team and requires attention to detail in all aspects of planning and executing projects. Customer interface and management of staff requires a high degree of effective human relations. Communication skills, both verbal and written, are important aspects of the PM position. WHAT YOU'LL BE DOING (and doing well!) Oversight for all project phases, including coordinating workers, materials, and equipment, ensuring that specifications are being followed and work is proceeding on schedule and within budget. Review design drawings for conformance with regulations, project specifications, and local and national standards. Provide support, guidance, and expertise to the field operations and engineering teams. Manage project schedules and manpower planning forecasts. Interface with customers including contractors, end users, and fire marshals. Project manage, and coordinate installations and commissioning for assigned projects. Perform field surveys. Read and interpret system designs on blueprints. Read and interpret project specifications. Ability to estimate and propose change orders on projects. Provide monthly updates to project budgets including cost to completes. Responsible for project financials including job costs, billing and executing to estimated gross margins. Able to work in a team environment and display leadership qualities. WHAT WE LIKE ABOUT YOU Two to five years of experience with commercial security and low voltage systems. Two to five years of experience as a project manager in the security industry. Technical skills, including an in-depth understanding of Access Control, Intrusion, CCTV, and structured cabling. BICSI RCDD preferred. Customer-focused, skilled in project and people management. Ability to manage job scheduling and job progress in an efficient and cost-effective manner, with a strong focus on quality. Proficient in issue resolution. Excellent organizational, decision-making, and communication skills. Strong working knowledge of the security industry. Knowledge of OSHA safety standards. WHAT WE'RE BRINGING TO THE TABLE Competitive salary based on qualifications. Paid time off plan and holidays. Company cell phone and laptop Company vehicle 401(k) matching. Short term and long-term disability. Medical, dental, and vision plans with options. Life insurance. Professional career development opportunities.
    $74k-103k yearly est. 60d+ ago
  • SR Service Manager

    Conlan Tire Co

    Senior Information Technology Manager Job In Jacksonville, FL

    It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Looking to take the next step in your career with an expanding top Commercial Tire company? Conlan Tire is an emerging, privately owned truck tire retreading and re-manufacturing operation that specializes in tire maintenance practices, casing management, warranty claims, fuel testing, alignments, sales, tire retreading, tire repair, production and quality control. Conlan Tire is committed to producing a balanced, aesthetically appealing and fuel efficient tire. We strive to provide the most fuel efficient re-manufactured tires in the market! Conlan Tire is actively looking for a Service Manager for the Jacksonville, FL area. The ideal candidate will possess the following: 3-5 years' experience selling commercial tires Knowledge of commercial tires and retreading Ability to multitask and continually prioritize a changing workload Strong organizational skills and attention to detail An aggressive and competitive nature to drive service goals The confidence to close a sale Superior communication skills - including listening and speaking/writing College degree preferred but not required Duties Include, but not limited: Managing of tire technicians as well as working with sales to increase accounts Creating work orders Dropping off new inventory to customers and picking up tires that will be retreaded (larger inventory levels will be coordinated with a company driver) Company vehicle and fuel reimbursement provided This position offers a competitive salary and benefits package, in addition to a performance-based incentive plan. If you want to be part of a growing and innovative group, driven to be a leading tire service provider, reply today! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
    $89k-125k yearly est. 6d ago
  • Sr. Capacity Manager

    Bluestone 4.1company rating

    Senior Information Technology Manager Job In Jacksonville, FL

    With a long history deeply rooted in the financial services sector, this company serves more than 14,000 institutions in over 100 countries. Headquartered in Jacksonville, they employ more than 35,000 people worldwide and hold leadership positions in payment processing and banking solutions, providing software, services and outsourcing of the technology that drives financial institutions. Job Description Seeking an Enterprise Capacity Management Sr. Manager with experience running a Capacity Management Program within a large Enterprise IT environment. Identify, capture, and report on the hardware and software capacity as it relates to the Enterprise IT Infrastructure Demonstrate working knowledge of the following and how capacity and performance is determined: Enterprise network infrastructure Enterprise platform infrastructure (physical and virtual) Windows and Linux operating systems VMware and Hyper-V virtualization platforms and management tools Create executive and operational dashboards for capacity and performance reporting Present capacity and performance dashboards to executive leadership and make recommendations Work with Enterprise Architecture and Operational Teams to utilize capacity and performance results for the purpose of project planning and environment tuning Manage and prioritize multiple efforts as it relates to capacity, performance, and enterprise initiatives Provide customer-focused support to other teams within the technology group and our business partners as needed Maintain documentation for IT processes, standards, and procedures as it relates to infrastructure capacity and performance Qualifications Experience working in a large, Enterprise IT environment 7+ years' work experience in the IT field or related discipline 5+ years leading and developing a small-to-medium sized team Bachelor's degree or equivalent work experience Certification in enterprise capacity planning preferred Utilize effective verbal and written communication skills Work off-hours when required Be motivated and work productively Work well in a team environment Maintain professional and technical skills Promote quality and demonstrate professional behavior Be willing to travel on company business as required by position and as directed In addition, perform any other job-specific duties as required
    $73k-107k yearly est. 60d+ ago

Learn More About Senior Information Technology Manager Jobs

How much does a Senior Information Technology Manager earn in Jacksonville, FL?

The average senior information technology manager in Jacksonville, FL earns between $90,000 and $151,000 annually. This compares to the national average senior information technology manager range of $98,000 to $179,000.

Average Senior Information Technology Manager Salary In Jacksonville, FL

$116,000

What are the biggest employers of Senior Information Technology Managers in Jacksonville, FL?

The biggest employers of Senior Information Technology Managers in Jacksonville, FL are:
  1. Bank of America
  2. Deloitte
  3. Citizens Property Insurance
  4. Ernst & Young
  5. Pwc
  6. Sedgwick LLP
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