Senior Business Analyst Jobs in Southfield, MI

Blue Chip Talent is an award-winning, woman-owned staffing company that works hard to “Advance Careers Daily”. We pride ourselves on building lasting relationships. We do this through our unique ongoing touchpoint program, personalized orientation, bi-yearly appreciation lunches, company-sponsored charitable events, and our flagship family Woodward Dream Cruise event. We also offer industry-leading benefit options: Four (4) healthcare plans to choose from PTO & Paid Holidays Dental & Vision insurance Company-paid life insurance Long and short-term disability 401k with yearly arbitrary match You can count on Blue Chip Talent to be your reliable career coach and advocate. We look forward to connecting with you and guiding you on your career goals. What you'll be doing: Collaborate with Business and IT stakeholders to analyze and break down current processes and system landscapes, including external supplier integration points. Drive value throughout the entire development lifecycle, from project inception through requirements gathering, design, development, testing, and deployment. Elicit and document business requirements in a clear, structured format to support developers and test analysts effectively. Document current and desired processes, ensuring all documentation is kept up-to-date and communicated to the relevant stakeholders on a timely basis Create processes, models, specifications, diagrams, and charts to be used by the Technology team in developing technology solutions Need to have: Over 5 years of experience as a Business Analyst in legal or compliance domains. Skilled in collaborating with business stakeholders to document requirements and working closely with developers to ensure proper testing. Experience working with AzueDevOps and Jira Extensive experience in business and technical requirements analysis, as well as business process modeling and mapping. Adept at serving as a liaison between business users and technical teams. Strong expertise in various software development methodologies, including Agile, Scrum, and Waterfall. **This position is hybrid** *Blue Chip Talent will not be sponsoring visas or accepting C2C for this position at this time. Blue Chip Talent is an Equal Opportunity Employer (EOE) that values merit-based recruitment centered around technical ability, skillset, and personality/cultural fit with our employing partners. *Include at least 3 screening questions that LinkedIn provides: Skill Experience, Location, Visa Status, Work Authorization, etc.

The Technical Business Analyst Reviews, analyzes and evaluates existing client systems, business processes and user needs. Documents requirements, specifications, process improvements and solutions to meet stated business objectives. Relies on experience and expert judgment to plan project work and accomplish goals. The Technical Business Analyst is a primary interface between the client and the project team and must demonstrate strong leadership and interpersonal skills with a particular focus on software implementation of our Pension Administration Software, Arrivos. Major Job Functions: Understands the complex business issues and data challenges of client's organization and pension system Documents requirements, specifications, business processes and recommendations related to the proposed solution Develops functional specifications and system design specifications to meet business objectives. Facilitates team and client meetings, along with the Project Manager to ensure successful software implementation Works with Development and Quality Assurance teams to complete deliverables, test solutions, record issues and implement changes, as needed Works with Project Managers to develop Statements of Work (SOW) to document project scope, schedule, and cost along with related assumptions and risks Collaborates with Product Development team to analyze, design and communicate business and functional requirements for product enhancements Communicates effectively with clients to identify needs and evaluate alternative business solutions Manages client expectations Travels to client sites (up to 50%) for on-site planning, requirements, training, testing and status meetings Qualifications: Bachelor's Degree (or equivalent work experience) in a technical or business management discipline 3+ years of experience as an analyst in a software implementation environment Experience with SQL for data analysis and reporting High attention to detail, multi-tasking, prioritization and organizational skills Demonstrated client service skills Excellent verbal and written communication skills; ability to solve problems, make sound decisions and resolve conflicts Ability to resolve conflict and negotiate solutions where necessary Ability to prioritize multiple complex projects and meet deadlines Additional Desired Qualifications: Public sector retirement experience Software development experience, ability to read code in C#

FP&A Analyst l Corporate FP&A II is a critical function for Shift Digital, sitting at the center of the broader finance team to help the CFO, Shift Digital's executive leadership and board gain financial visibility and insights on the business. The Financial Planning and Analysis team runs Shift Digital's financial processes, including annual budgeting and planning, annual (updated monthly) forecasts, contract related financial modeling, and helps architect the financial information flow across the business needed for dynamic business partnerships. Corporate FP&A sets the parameters and forecast/budget processes for the finance team, partners closely with operations to set guidance and help tell the Shift Digital story through the numbers, and partners with all departments on generating needed decision support data to fully understand what drives financial performance. As a member of the FP&A team, you will report directly to the FP&A Senior Analyst - Performance, working with partners across the finance team and company leadership to meet and exceed established goals. JOB RESPONSIBILITIES Support various financial processes including; forecasting, budget planning, performance reporting, contract financial modeling, and others Support Collaboration across all levels of the company, and assist in managing and developing metrics to track company-wide trends Support ad hoc projects and help define business system improvements to support Shift's growth Assist in gathering information support for financial analysis and commentary to key partners including Shift's board, CEO, CFO, executive leadership, and program managers Understand how to operate and work within Shift's various financial systems Support FP&A team members in monthly forecast updates Assist in gathering information to complete monthly variance analysis at the consolidated company, entity, revenue stream, department, customer, and product levels Dive deeply into financial data and become a product/service level expert to provide additional insights to the broader FP&A team KNOWLEDGE AND REQUIRED SKILLS 3-5 years' experience in FP&A or similar position, with emphasis on forecasting, financial analysis, and financial modeling Experience in various finance systems including, Excel, Word, PowerPoint, NetSuite, PBCS, Power BI, and Salesforce A Bachelors Degree is required Excellent verbal and written communication skills and ability to create strong relationships across the organization Comfortable in a fast pace, entrepreneurial driven, growth oriented, dynamic company environment Ability to manage multiple deadlines Strong analytical skills with the ability to collect, manipulate, analyze, and disseminate significant amounts of information with attention to detail and accuracy Strong interpersonal skills, and the ability to work well with partners at all levels of the company Work product requires a high degree of accuracy and attention to detail Persistence and strong problem-solving skills

SDV Lead Strategy Analyst, Software Defined Vehicle Platform Functional General Responsibilities: As the Lead Strategy Analyst for the Software Defined Vehicle (SDV) Platform Strategy Group at Hitachi Astemo Americas, you will be responsible for shaping and executing the strategic vision for high-performance central compute modules, automated driving, AI and machine learning, perception modules, connected mobility, MLOps, and over-the-air (OTA) updates. You will play a pivotal role in driving innovation and ensuring our software solutions meet the demands of the rapidly evolving automotive industry. Job Responsibilities: Strategic Planning: Develop and refine the software strategy for SDV, aligning it with the company's overall objectives and market trends. Identify opportunities for innovation and differentiation in high-performance central compute modules, automated driving, AI, machine learning, perception modules, connected mobility, MLOps, and OTA. Cross-functional Collaboration: Work closely with cross-functional teams including engineering, product management, research, and marketing to translate strategic initiatives into actionable plans. Collaborate with internal stakeholders to ensure alignment and support for software development initiatives. Market Analysis: Conduct market research and analysis to identify emerging trends, competitive threats, and opportunities for growth. Stay abreast of industry developments related to software-defined vehicles, automated driving, AI, machine learning, and connected mobility. Product Roadmap Development: Drive the development of product roadmaps for SDV software solutions, prioritizing features and capabilities based on customer needs, technological feasibility, and business objectives. Ensure that product roadmaps are aligned with the overall software strategy. Technology Evaluation: Evaluate new technologies, tools, and platforms related to high-performance central compute modules, automated driving, AI, machine learning, perception modules, connected mobility, MLOps, and OTA updates. Make recommendations for adoption based on technical merit and strategic fit. Partnership Management: Identify and cultivate strategic partnerships with technology vendors, startups, research institutions, and other key players in the automotive ecosystem. Collaborate with partners to accelerate innovation and drive mutual business success. Risk Management: Assess risks and uncertainties associated with software development initiatives, proactively identifying potential roadblocks and developing mitigation strategies. Ensure compliance with regulatory requirements and industry standards. Team Leadership: Lead a team of software strategy professionals, providing guidance, mentorship, and support to foster a culture of excellence and continuous improvement. Encourage collaboration, creativity, and innovation within the team. Knowledge skills and abilities: Deep understanding of high-performance central compute modules, automated driving, AI, machine learning, perception modules, connected mobility, MLOps, and OTA updates. Strong analytical skills with the ability to translate complex data into actionable insights. Excellent communication and presentation skills, with the ability to influence and persuade stakeholders at all levels of the organization. Strong leadership skills with a track record of building and leading high-performing teams. Strategic thinker with a passion for innovation and technology-driven solutions. Technical experience with SoC architecture: Qualcom SA8650, Renesas RCAR Gen 4 or 5, Nvidia Orin. SoC Hardware: Ethernet, UFS, Display Port, PCIe, QUP(Qualcomm Universal Peripheral), UART, SPI, I2C, Inter Core Communication, Camera, CPU Kryo, ARM Cortex R-52, Hexagon Tensor Processor, Server, Accelerators. Software: POSIX OS, Board support packages, middleware, hypervisor, and AD/ADAS technology stacks V-Model, ASPICE, MISRA, ISO26262 Familiar with crypto algorithms, and cryptographic authentication method Ability to read schematics, electrical block diagrams, and IC datasheets Good verbal and written English skills Additionally, the ability to work independently with minimal direction is required as are strong verbal and written communication skills. Experience with PCs and application software, such as MS Office tools is also required. Education: BS/MS Degree in Computer Science or Electrical Engineering Experience: Must have a minimum of 7 - 10 years applicable experience in ADAS software strategy, product management, or related roles within the automotive industry. Job level determined by various factors such as organization size, responsibility, career stage, and capabilities. Supervisory Responsibilities: leading and mentoring the efforts of engineers who are responsible for sub-project activities. Working conditions: Physical Demands: Required to sit or stand for long periods of time. The employee may occasionally lift and/or move up to 25 pounds. Travel: Domestic and international may be required as needed. The candidate will occasionally need to travel to multiple global locations to support project development.

The Warranty Analyst will be responsible for diagnosing and troubleshooting functional issues on the returned warranty and plant rejects from OEMs. KEY RESPONSIBILITIES: Conduct detailed failure analysis investigations on the returned products from OEM or Casco entities (tear down analysis with measurements of component, analysis electrical schematic on PCBA). Develop and implement plans for addressing root causes of failures. Prepare accurate and timely reports / presentations for internal and external stakeholders from failure analysis and warranty data analysis. Ensure all issues are properly recorded in the internal database with detailed analysis results. Create, update and actively improve documents related to instruments, test stands (designing of equipment) and workflows in the laboratory. Collaborate with cross-functional teams (engineering, plant entities and suppliers) to identify and resolve failure trends and improved product or equipment used by Quality. Perform risk assessments to prevent future failures. Provide prompt and accurate feedback to customers, asking customers targeted questions to quickly understand the root of the problem. Properly escalate unresolved issues to appropriate internal teams (e.g. Hardware, Software Developers). Prioritize and manage several open issues at one time. EDUCATION AND EXPERIENCE REQUIREMENTS: Associate's degree in electrical engineering technology or equivalent experience required. Bachelor's degree preferred. At least 3-5 years of proven work experience as warranty analyst/technical engineer or similar role in automotive industry or similar electrotechnical industry. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Experience in the use of standard electronic lab test equipment (i.e., oscilloscopes, multimeters, etc.). Experience with IPC standards for PCB, PCBA, and RFPC fabrication, assembly, and test. Experience and knowledge of relevant automotive norms and standards (e.g. IATF, APQP, PPAP/ISIR/PSR, FMEA, Control plans, 8D, SPC) preferred. Strong interpersonal and collaborative skills, enthusiasm for the team's spirit of innovation and mission of improving quality. Analytical and strategic thinking. High level of attention to detail. MS Office proficiency. WORK ENVIRONMENT: While performing the duties of this job, the employee regularly works in an office and laboratory setting. Occasional travel may be required (international and domestic). SAFETY: Complies with all safety requirements. Maintains a high standard of housekeeping.

The Clinical & Revenue Cycle IT (CRC) Division of Health Information Technology & Services (HITS) Department of Michigan Medicine (MM) seeks an experienced Senior Epic Application Coordinator to work with our MiChart (Epic) Unified Clinical Communications and Devices team (M-UCCD). The CRC Division is responsible for more than 350 clinical and revenue cycle applications which clinicians, staff and patients rely upon daily. This position is to support all aspects of the Clinical Documentation and Obstetric application for MM instance of Epic. Division Overview The HITS Clinical & Revenue Cycle IT (CRC) division is responsible for more than 350 clinical and revenue cycle applications that clinicians, staff, and patients rely upon every day. The CRC team has subdivisions that support inpatient, ambulatory, departmental, and revenue cycle areas across Michigan Medicine (MM). CRC also oversees many of the major IT platforms and applications such as the electronic health record, virtual care, pharmacy, radiology, radiation oncology, registration, document management, billing, and much more. The CRC team is highly relied upon across the healthcare system and collaborates with operational partners to provide excellent service to the MM staff. Staff within CRC often interact with customers on a regular basis by implementing and configuring workflows, enhancements, optimizations, and new modules or software while also ensuring adequate change control and testing processes occur. Team members work on a vast array of projects that propel MM into the future. Responsibilities: The Senior Epic UCCD Business Systems Analyst will need to be proficient with EPIC configuration and be certified or proficient in one of the Clinical Applications. Necessary skills and qualities for successful Senior Business Systems Analyst include: Under supervision, is responsible for the planning, design, development, implementation, maintenance, and evaluation of clinical system(s) to support communications and patient care delivery. Significant experience with leading meetings, prioritizing, resolving conflicts, maintaining issues lists, and managing a project plan. Performs in-depth analysis of department and end user business needs, documentation of requirements, and translation of requirements into proper system specifications. The ability to probe for information about the underlying needs of the organization and user community, which directly influences how the system will be built. Familiarity with HIPAA, and privacy rules as they relate to user data integrity. Develop solutions for Data Requests based on new regulatory requirements, operational improvement efforts. Effectively collaborates with nurses, physicians, and other clinician users to ensure enterprise, organization and project goals are met. Strong communication and follow-up skills. Participates in all activities with interrelated teams including project management, testing, support, training, technical, and interface teams. Under supervision, participates in system upgrades. Serves as a liaison to the vendor. Manages and prioritizes requests for customer support, prepares, and maintains documentation in compliance with HITS tools and defined processes. Mentors less experienced Business Systems Analyst. Competent to work at the highest technical level for most aspects of the clinical systems but also considers the business implications of the application of technology to the current and future business environment. Employees in this classification typically analyze, compare and evaluate various courses of action and have the authority to make independent decisions on matters of significance, free from immediate direction, within the scope of their responsibilities. Primary activities and decision-making authority are predominantly performed independently affecting business operations to a substantial degree. Capable of working remotely. Participate in on-call including off hours and weekend rotation. Required Qualifications: Bachelor's degree or equivalent combination of education and experience 5+ years of IT related experience Desired Qualifications: Epic Certification or Proficiency in a clinical application Bachelor's degree or better in a medical discipline or other IT related specialty Ability to work collaboratively with teams of all sizes Ability to multitask complex work assignments Underfill Statement This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

Local Candidates Only Summary: The main function of a business analyst is to maintain vendor relationships, acting as an analyst for non-IT projects or filling organizational roles above an administrative level, but below a management level. Other responsibilities may include maintaining all project management processes, including project goals, deadlines, metrics and budget. The business operations specialist usually reports to a project manager or director. Job Responsibilities: • Establish and maintain communication services across business units or from the project team to the organization. • Maintain the storage and retrieval of all project communications data and business metrics. • Review contracts, cost proposals and contract supplements. • Set up project and work breakdown structures. • Establish and document business processes. • Track project budgets and expenditures, monitor transaction controls and costs against budgets. Skills: • Verbal and written communication skills, attention to detail, customer service and interpersonal skills. • Ability to work independently and manage one's time. • Knowledge of business and management principles involved in strategic planning, resource allocation, and production methods. • Ability to apply accounting and mathematical principles to work as needed. • Ability to analyze business trends and project future revenues and expenses. • Previous experience with computer applications such as Microsoft Word and Excel. Education/Experience: • Bachelor's degree in business management, economics, finance, human resources or relevant field required. • 0-2 years related experience required. Help manage the implementation of all change requests and enhancements to the Global Warranty Management System (GWM) Managed the sustainability of GWM system Maintain Tables/Data in SAP Learn the SAP and manage daily work tasks Raise/track/escalate IT tickets to correct identified issues, or implement enhancements Performs other related duties and assignments as required Global Focus #u-ad1

A Few Words About Us Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing. Duration: 6+ months (with possible extension) Job Description: • The Business Analyst will play a pivotal role within the Business Systems Development Team which focuses on optimizing technology and maximizing our return-on-investment, while continuing to build on the foundation that will drive business transformation. • Primary responsibilities will include working with Business stakeholders to capture and document business requirements, methodically understand process and systems landscape; including external supplier integration points and configure business rules and workflow as necessary. • The Business Analyst will document, and execute test cases and define implementation strategies from a business perspective together with driving value throughout the entire development lifecycle from project inception, requirements, design, construct, testing, and deployment. • The ideal candidate must be passionate about delivering results, can learn quickly, is self-motivated, and detail oriented. • The Business Analyst will need a blend of business skills and experience in leading cross-functional initiatives that enable them to facilitate sessions with multiple stakeholders to drive measurable results. • This role will require outstanding organizational, time management, and communication skills, and must work well in a matrix organization. Job Responsibilities: • Gather and document requirements in multiple process areas and disciplines in the Consumer Auto Finance arena including business process, controls, analytics and reporting • Work collaboratively with Business and IT stakeholders to prioritize application defects and enhancements • Identify opportunities to simplify and streamline existing processes and controls, leveraging applicable software • Manage and maintain business rules & system configurations • Maintain detailed documentation on system configurations; including business rules, controls, and process workflows • Ensure controls in place to manage business rules, including version controls & change controls • Work with various internal and external IT partners to define best solutions for future-state Operations, ensuring solution is flexible and accommodating to future innovation and growth strategies • Ensure communication and collaboration with stakeholders for system outages/deployments • Develop and execute thorough project, change management, and test plans and aid in the closure of gaps and defects • Aid in change management and acceptance, including communication and training • Facilitate or aid in user access reviews and annual Enterprise Access Certification validation • Translate business requirements into process designs and/or application configuration. Develop and execute appropriate testing and document results. • Provide support for IT releases: lead post implementation verification and report out in Go/No Go meetings • Participate in joint application design sessions. Review designs with stakeholders as needed. • Collaborate with Learning & Development team on training curriculums, training materials, and job aids • Provide support for monthly account rebalance events • Assist and collaborate with Operations partners in developing requirements for technical solutions that enable to meet business objectives. Maintain change controls documentation to align with governance and prioritization routines. • Manage various IT environments as needed: DEV, SIT, UAT, Prod Support, and Production. Publish regular schedule of environment updates/file copies/configuration migration. • Assist Project Manager and manager work efforts with preferred project management methodology and rigor; APEX, Agile/Waterfall, SRUM, and the application of project management concepts/methodologies • Assist with Organization Readiness/Change Management for projects assigned: Communications, Training, org preparedness exercises, etc. • Assist and contribute to team training and talent development needs • Manage various IT environments as needed: DEV, SIT, UAT, Prod Support, Production. Publish regular schedule of environment updates/file copies/configuration migration. • Serve as SME for respective areas of expertise • Miscellaneous duties as assigned Qualification Requirements: • Bachelor's degree preferred. 4-6 years in customer service or financial services industry is preferred. 1-2 years of system configuration experience preferred. • Highly organized with a controls mindset • Strong time management, analytical & problem solving skills • Proficient project management skills • Experience in one or more of the following areas for the Consumer Auto Finance program is preferred: o Customer Service (CRM, Salesforce, Lead Management, Campaign Management) o Account Maintenance and Payments o End of Term / Remarketing o Collections and Loss Mitigation o Data and Reporting o Business and Change Delivery o Core Receivables System o Integration Delivery o System Conversion o Platform Development o Solution Integration • Accomplished at facilitating sessions with cross-functional groups to gather appropriate inputs required to define several key items including, but, not limited to processes flows, controls, requirements, technical specifications, test cases, and training materials • Ability to identify & apply business needs to technical applications • Excellent written and verbal communication skills • Establish clearly documented business & system requirements • Ability to effectively work with employee and external partner resources, both on-shore and off-shore • Skilled with Microsoft products, in particular MS Excel, MS Access, MS PowerPoint • Demonstrated experience and working knowledge of web-based applications desired but not required • Able to prioritize efforts based on program objectives and timeline • Capable of working with stakeholders to define reporting and analytics needs • Ability to travel as needed • Ability to work outside of normal business hours to support system, including deployments and outages Qualifications • Bachelor's degree preferred. 4-6 years in customer service or financial services industry is preferred. 1-2 years of system configuration experience preferred. Additional Information Ankita Teja Technical Recruiter Integrated Resources Inc. IT REHAB CLINICAL NURSING Inc. 5000 - 2007-2014 (8th Year) Certified MBE I GSA - Schedule 66 I GSA - Schedule 621I I GSA - Schedule 70 (Direct) 732-429-1919 | (W) 732-549-2030 x 239 | (F) 732-549-5549

Grey Street Consulting, LLC (Grey Street), a leading small business provider of operational support services to Federal and State civilian and defense agencies, is seeking to hire a Business Analyst to support our clients within Macomb Community College (MCC). MCC is located in Warren, MI. Essential Duties and Responsibilities Support the college's Application Development Department by developing and modifying SAP Business Intelligence reports and Power BI reports and dashboards. Act as liaison between the end user departments and Programmer/Analysts by identifying data elements, developing requirements, test plans, documentation and coordinating the implementation of business solutions. Exhibit extensive Subject Matter Expertise when utilizing Colleague and SAP BI data elements. Thorough understanding of Colleague and SAP Business Intelligence data elements including knowledge of Colleague functionality to the extent of understanding how business processes affect timing and accuracy of data for reporting. Develop or modify Business Intelligence and Power BI reports, data extracts or system interfaces. Thorough understanding of how to validate data presented in these deliverables. Develop or modify Microsoft Power BI reports. Support Programmer/Analysts with data element analysis and data used in API's or batch interfaces. Work as a liaison between the programmer/analysts and the end user departments to define business solutions and requirements, identify the pertinent data elements, develop process flows, specifications, test plans, and coordinate the implementation of the solution. Troubleshoot technical or data issues with business intelligence reports or interfaces. Participate and/or lead technical projects using formal project management methodologies. Projects may include internal staff, end users, and external vendors/consultants. Advanced knowledge of Microsoft products such as Word, Excel, Outlook, Visio and PowerPoint. Create and update tickets in the college's ticket system (TeamDynamix) adhering to procedures for incidents, service requests, SLA's and change management. Maintain currency with technological changes/advancements related to discipline and recommend ways to take advantage of them. Follow Macomb security policies and procedures. Effectively communicate to end user departments as well as the IT Department and vendors. Performs related duties as assigned. Capability of learning additional software that may be required for the position. Requirements Job Requirements and Experience Bachelor's degree or equivalent work experience. Minimum of 7years' experience as a Business Analyst with a strong understanding of data element analysis and business intelligence report generation. At least 4 years of direct experience with SAP BI data structures and table relationships with Ellucian Colleague. Proven ability to collaborate with end users, map data elements, define business requirements, and deliver solutions on schedule. The contractor needs to be available via online chat between 8am and 5pm Monday through Friday. Weekly status reports will be supplied by the vendor identifying total hours, hours expended to date, and status of current tasks. ADA Requirements Operate a PC and phone in an office environment. Work in a primarily sedentary position. Perform some bending, light lifting, and carrying of equipment may be required. Any additional office equipment that is required by the position. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected Veteran status. About Macomb Community College (MCC) Macomb started to offer courses in 1954 in response to the community's need for advanced educational opportunities. Eighty-four students attended rented classrooms in Lincoln High School and the curriculum was developed with help from the University of Michigan and Michigan State and Wayne State universities. By 1962, enrollment reached more than 3,000 and voters approved the forming of the Community College District of the County of Macomb and a one-mill property tax to support its operation. Since then, the college has kept pace with the community's growing needs, gaining national prominence for its comprehensiveness and innovation. Macomb Community College (MCC) is the largest community college in Michigan serving more than 38,000 degree-credit students. MCC also offers pre-college programs, continuing and professional education programs, customized workforce training and many cultural and community service programs. About Grey Street Consulting, LLC Grey Street is a small, state and federal contracting firm. Founded in 2015, Grey Street has already established itself as a leading small business provider of federal human resources (HR) services. Grey Street provides staff augmentation support to numerous federal agencies including but not limited to the U.S. Departments of Transportation (DOT), Health and Human Services (HHS), Energy (DOE), Labor (DOL), Department of Justice (DOJ), and Homeland Security (DHS) just to name a few. Our approach to the delivery of professional services is rooted in our deep subject matter expertise and supported by our ability to effectively manage our client's needs and expectations while delivering measurable results. Grey Street offers a robust benefit package which includes comprehensive medical, dental, and 401k with a guaranteed match!! To learn more about Grey Street click here: **********************************

360 IT Professionals is leading name in the software development industry, bring innovative business solutions to clients in Silicon Valley. We are always looking forward to bring aboard IT professionals and help them build a career in the IT Industry by providing the opportunity to work with our top clients in US. Job Description Job Summary: Technical Business Analyst acts as the liaison between the business and technology development teams. He/she works closely with technology manager to insure timely execution of project milestones. This position identifies, interprets and documents technical and business needs. Essential Job Functions: • Define and document business and technical requirements • Heavy participation in architecting the logical design of the system with the architects and developers, including screen design and specifications, data modeling, and documentation of logical processing flows. • Develops and maintains relevant system and process documentation for existing and proposed processes. • Facilitate JAD sessions. • Review and analyze data in support of existing and new initiatives. • Proactively monitor and manage key performance indicators • Execute root cause analysis of systems and data issues. • Collaborates with Testing/QA team in the execution of User Acceptance Testing (UAT) • Coordinates and performs tests, including end-user reviews, for modified and new processes/systems, and other post implementation support. Other Responsibilities: 1. Adhere to the company's compliance program. 2. Maintain comprehensive knowledge of industry standards, methodologies, processes, and best practices. 3. Maintain a focus on customer-service, efficiency, quality, and growth. 4. Performs other duties as needed Plus Hadoop knowledge/ experience Qualifications Bachelor's degree with at least three to five years related experience Additional Information All your information will be kept confidential according to EEO guidelines.

Eaton's Corporate Sector division is currently seeking a Sales & Enablement Lead Business Analyst. The expected annual salary range for this role is $93750.03 - $137500.04 a year. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations. **What you'll do:** **Job Summary** The Sales & Enablement Business Analyst serves as the primary liaison between business stakeholders and the IT function, leveraging business analysis tools and techniques used to understand the structure, policies and operations of an organization, and to recommend solutions that enable the organization to achieve its goals. The ideal candidates will have knowledge in business analysis tools and techniques in enterprise-wide process, technology transformations and Salesforce.com implementations. The idea candidate has experience with Customer Relationship Management platforms. The candidate ideally will hold one or more Salesforce certifications and has delivered projects in an agile/scrum methodology. The Business Analyst is responsible for business analysis planning; requirements elicitation; requirements management and communication; requirements analysis and validation for medium and large projects; estimation of BA work and meeting estimates; testing scenarios and script development; and guiding customers through user acceptance testing. All of this work is expected to be performed in alignment with the Eaton PROLaunch project management process standards. * _This Hybrid role requires working on-site 3 days a week._ **Job Responsibilities:** Will serve as the primary liaison between business stakeholders and the IT function to evaluate existing business processes within an organization. Leveraging expertise in business analysis, they identify bottlenecks, inefficiencies and areas for improvement that enable the organization to achieve its goals. The Business Analyst will evaluate, design and implement Salesforce.com solutions based on business processes and desired capabilities Will work closely with Business Owners, Developers, Architects and Salesforce.com End Users. The project/ initiatives could consist of Salesforce Sales Cloud, Experience Cloud, Partner Relationship Management, Manufacturing Cloud and/or overall Customer Relationship Management. **The ideal candidate has experience with Salesforce implementations including:** A. Business Analysis Planning: Assist in planning the business analysis approach, deliverables, and planning estimates for medium projects (runners, minor and major repeaters) B. Requirements Elicitation: Conduct requirements gathering activities (brainstorming, focus groups, interviews, observation, prototyping, workshops), with guidance as needed, and document the results requirements for small or runner projects. C. Requirements Management & Communication: Assist in ensuring that requirements meet the business objectives and solution design; and ensure requirements are communicated and presented in a format that are understandable to stakeholders, including solutions designers and developers. D. Requirements Analysis: Assist in analyzing, prioritizing and organizing requirements to ensure efforts focus on the most critical needs, and model requirements to demonstrate process and/or solution function. E. Validation: Coordinate the approach and development of use cases and test scenarios with the customer to ensure user acceptance testing is complete and validates that project requirements have been achieved. F. The Business Analyst is self-managed and has the ability to estimate project work, define business requirements planning & approach, plan, facilitate requirement education workshops, interviews, able to prepare and lead UAT, scripts and testing. G. Solution Assessment: Review and evaluate IT solution designs to ensure the proposed solution meets the business requirements. **Qualifications:** **Basic Qualifications:** - Bachelor's Degree from an accredited institution. - Minimum 3+ years of experience as a Business Analyst supporting Corporate IT projects. - 3+ years of experience with Salesforce projects. - Must have at least one of the following completed/ valid Salesforce certification(s) : Salesforce Certified Business Analyst ; Salesforce Certified Administrator ; Salesforce Certified AI ; Salesforce Certified Data Architect ; Salesforce Sharing and Visibility Architect . - Only candidates currently living within a 50-mile radius of posted geographical areas will be considered for this role . - Must be legally authorized to work in the United States without corporate sponsorship now or in the future. **Preferred Qualifications:** - Assist in planning the business analysis approach, deliverables, and planning estimates for medium projects. - Assist in ensuring that requirements meet the business objectives and solution design; and ensure requirements are communicated and presented in a format that are understandable to stakeholders, including solutions designers and developers. - Assist in analyzing, prioritizing and organizing requirements to ensure efforts focus on the most critical needs, and model requirements to demonstrate process and/or solution function. - Excellent communication skills, both written and verbal. This position will often work with other business analysts, project managers and business teams on a regular basis. - Good team-oriented interpersonal skills. Assists with facilitation sessions, may require some coaching on how to lead and influence others, and to effectively interface and work with a wide variety of people. - Good team player, self-motivated and committed with an ability to work under pressure and to tight deadlines. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws. You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at ************** to discuss your specific need. Only accommodation requests will be accepted by this phone number. We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

The Business Systems Analyst role will serve as a member of the IT team and work on enhancements and fixes to existing systems as assigned. The Business Systems Analyst will support escalated helpdesk ticket of TSAC Business Systems and Applications. Responsible for documenting and resolving assigned service tickets in a timely manner. Work directly with members of other business departments to provide day to day support to the company's business systems. The employee in this role will act as a change catalyst and integrator to improve the usage of the company's applications throughout the enterprise. They will work closely with operational champions to establish common business processes, applications and data standards within the company applications. Key Areas of Responsibility: Tier 2 support for TSAC application systems. Prioritize incidents, and applies solutions where applicable Troubleshoot and provide resolution of any software user access or other security issues Assist with development and implementation of system initiatives Assist end users with training and technical knowledge Develop a deeper understanding of capabilities and limitations of the PLEX ERP software to properly and creatively utilize existing features / functions to meet the needs of customers Ability to develop and read Visionplex reporting to develop business metrics for operations. Coordinate with external trading partners to onboard new partners, manage EDI testing, and resolve any issues related to data exchange. Create and maintain documentation related to EDI processes and procedures, including mapping specifications, data interchange agreements, and trading partner profiles. Assist and support the day to day business operations and high priority/urgent items Participates in and supports team projects, and on-call rotation for technical support Create and maintain documentation of IT policies and procedures Coordinate with business units and IT teams Performs other duties as assigned Minimum Requirements: Skills Individual must possess the knowledge and the following skills and abilities or be able to perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. BS or BA degree preferred, Associate Degree or equivalent experience is required 3-5 years' computer related experience in operations, maintenance and troubleshooting 3-5 years' experience with Plex ERP systems 3-5 years' experience with Microsoft Office Products Ability to read and write basic SQL queries Ability to manage frequent and changing customer requirements Understanding of manufacturing operations Proven ability to effectively manage multiple priorities and meet deadlines Evidence of flexibility and problem-solving skills Demonstrated ability to excel both independently and as a team member in a lively, collaborative environment Effectively communicate with both technical and non-technical staff Ability to quickly respond to issues in a calm and professional manner

Working closely with operational process owners and subject matter experts, our Business Systems Analyst is responsible for gathering use case process details within process definition documents (PDD) for the team to build automation solutions. Listening skills and meeting facilitation skills are essential to gather and document details to define scope and ensure overall implementation success. Based upon user needs, and a sound understanding of applicable business or clinical systems and industry requirements, formulates and defines average to large project scopes and objectives. Devises or modifies procedures to solve problems, considering software applications capacity, resource availability, operating time, and form of desired results. Includes analysis of business and user needs, documentation of requirements and translation into proper system requirement specifications. Participates in project leadership by documenting scope and defining implementation procedures. Provides technical project management, often leading work on new implementations and upgrades of related systems and handling multiple projects simultaneously. Documents and drives best practices throughout the system. Staff members in this position are effective and self-sufficient in working within a diverse technology. Regularly provides guidance and training to less experienced Business Systems Analysts. Essential Functions * Aware of the implications of applying new/differing technology to the current business or clinical environment, utilizes research and analysis, along with an understanding of relevant business or clinical systems and industry requirements, to define medium-to large sized systems scopes and objectives, for developing new, or improving existing, information systems. * Performs business analysis, working with users to define their needs and then documenting those requirements. * Collaborates with others to troubleshoot issues with existing systems. * Remains current with business or clinical requirements and needs, based upon future industry trends and changes, and understands the implications for existing technology. * Provides mentorship to less senior team members and is accountable as a role model for customer service excellence. Qualifications Required * Bachelor's Degree or equivalent * 5 years of relevant experience in the field * Experience completing intakes, evaluating, and building out processes (POD's) * Hold a technical background that can turn documented processes into solutions * Ability to communicate effectively to different groups * Exhibit a kindness that shows intentionality towards our stakeholders * Must be able to work an on-call rotation outside of regular business hours once every two months Preferred * Master's Degree or equivalent * 7 years of relevant experience including experience formulating and defining systems scopes and objectives * Experience in systems development lifecycle including, requirements gathering and design * Participant in multiple phases of an integrated system implementation * Background in health care, sciences or information systems About Corewell Health As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence. How Corewell Health cares for you * Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. * On-demand pay program powered by Payactiv * Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! * Optional identity theft protection, home and auto insurance, pet insurance * Traditional and Roth retirement options with service contribution and match savings * Eligibility for benefits is determined by employment type and status Primary Location SITE - Corewell Health Place - 100 Corewell Drive NW - Grand Rapids Department Name Enterprise Digital Automation Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work 8:00 a.m. to 5:00 p.m. Days Worked Monday to Friday Weekend Frequency Variable weekends CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling ************.

Hyundai America Technical Center Inc. (HATCI) is looking for a Business Data Analyst to join the R&D Strategy Team at our Superior Township, MI location. HATCI, as a research and development organization, supports future product-related initiatives for the Hyundai, Genesis, and Kia brands in the North American market. HATCI's R&D Strategy Team is the binding, collaborative force for supporting HATCI within Hyundai Motor Group's industry-leading market position. Hyundai Motor Group (HMG) has emerged as a leader in the global auto industry with Top 3 worldwide and Top 4 U.S. OEM positions. HATCI is the primary North and Central America R&D division within HMG and is expanding capability to support this leadership position. The recently formed HATCI R&D Strategy Team is at the center of this expansion, targeting best-in-industry engineering, research and testing roles. The newly created Business Data Analyst position has a significant role in supporting the President of HATCI R&D in enhancing the strategic effectiveness of the company. The role of the Business Data Analyst is to enhance business planning and support to enable HATCI's growth and business initiatives. The candidate is expected to have a team-oriented approach, be detail-oriented, and maintain a strategic mindset on all projects. WHAT YOU WILL DO Responsibilities include, but not limited to, support on the following: * Coordination of R&D Business Strategy Development & Management * Support Business Analysis & Planning Activities * Prepare Analysis and Communication at the Request of and for Distribution to Internal Stakeholders * Implement Strategic Planning Portfolio * Develop Processes for Gathering and Tracking Business Data * Year-End Reporting Support * Development of Strategic Roadmaps * Occasional overtime is required dependent on workload and project deadlines * Occasional domestic/overseas travel is possible up to 20% of the time This position will also support various administrative activities, including communication and collaboration with Engineering, HR, and Finance teams to support project execution and tracking, budget development and resource planning, as well as preparation and presentation of business analyses and recommendations. HOW WILL YOU MAKE AN IMPACT Candidates considered will have: * Analytical, project management, and problem-solving skills * Experience with data analysis * Excellent communication skills, creative mindset, and problem-solving ability * An ability to turn information into action * Enthusiasm for proactively creating structure out of broad directives * Proficient with MS Office - Word, Excel, PowerPoint, Outlook * Advanced Skills with Data Analytics and Tracking Software preferred * Proficient skills in virtual conferencing, e.g. WebEx, MS Teams, or similar * Comfortable working with multiple levels, from Freshman Engineers and Senior Management to Executive Leadership * Demonstrated ability to work collaboratively under tight deadlines and ability to adapt to changing business requirements * A willingness to embrace multi-cultural working environments and perform additional projects as assigned. WHAT YOU WILL BRING TO THE ROLE * Bachelor's degree in a business or engineering discipline. * ~1-10 years' experience in auto or other industry in Strategy, Project Management, or Technical Administration roles * Candidates applying for positions with Hyundai-Kia must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. * HATCI is an Equal Opportunity Employer. Minority/Female/Disabled/Veteran While not a requirement, candidates with English/Korean language skills should note that on their application (speaking, listening, reading, and writing). WHAT HYUNDAI CAN OFFER YOU * Zero-dollar employee premiums on Medical, dental, and vision for you and your family * 100% employer-paid disability and Life insurance * Generous paid Time Off including vacation, sick, and abundant holidays. * A Global Environment that fosters diversity * Competitive Salaries * Retirement savings and planning benefits * Flexible work hours, and hybrid work schedule options * Access to Health savings accounts and flexible spending accounts STILL INTERESTED? WHY NOT APPLY?

Job Information Technology Schedule Full-time Job is only avaialble in the above locations There may be a hiring bonus which may be used for relocation expenses There is no remote/virtual work scenario Job Title Intermediate/Senior/Lead Business Systems Analyst Responsibilities: General Provide leadership to project teams to lead external vendors on projects Provide organizational leadership to project team members Act as the technical leader for requirements, facilitating requirements and ensuring a quality on time delivery to the business customer Intermediate BA: Under minimal supervision, facilitate the business analysis process to identify business requirements for system solutions or improved processes that will increase efficiency and overall productivity. Work cohesively with developers, business units, external vendors, and other test team members. Responsible for the coordination of test planning for various types of projects. Works on project teams that are developing or modifying moderately complex information systems. Includes analysis and documentation of business and system requirement and coordinating testing. Analyzes business unit requests and understands business requirements, works with various technical staff members to determine possible solutions and communicate business and system impacts to IT and Operations staff. Responsible for all artifacts and tasks produced in the Requirements and Testing disciplines of the Rational Unified Process (RUP), including Stakeholder Requests, current and future state models, Use Cases, Business Rules, User Interface requirements, Mapping documents, Supplementary Specifications and associated diagrams also includes Test Plans and test cases. Senior / Lead BA: Provides leadership to project teams and external vendors and works with the business to facilitate on time delivery of projects Provide mentoring to fellow team members in all areas including vendor management, artifact management, and all related tools. Lead the business analysis and testing processes and collaborate with project teams and external vendors in the delivery of software solutions for TCM Technology Services and our trading partners. Translate stakeholder needs into system requirements. Works closely with and provides leadership to other project team members and vendors that are developing or modifying complex information systems. Maintains positive working relationships between Annuity Services, Technology Services and our Trading Partners. Facilitates the elicitation and documentation of business and functional requirements and Testing disciplines of the Rational Unified Process (RUP), including Stakeholder requests, current and future state models, Use Cases, Business Rules, User Interface requirements, Mapping documents, Supplementary Specifications and associated diagrams; also includes Test Plans and test cases. Qualifications: General Experience leading structured projects in a complex technical environment Proven ability to lead external vendors Ability to provide, receive, and act on critical feedback Proven ability to work within a structured team environment and assist with successful delivery of projects Intermediate BSA: Bachelor's degree or equivalent education/experience, preferably in IT or a business area discipline. Minimum of 2-4 years experience in business analysis. 2-4 years of industry experience preferred. Senior BA: Bachelor's degree or equivalent education/experience, preferably in IT or a business area discipline (i.e. accounting, investments, or marketing). Minimum of 5 or more years of experience in business systems analysis. 2-4 years of industry experience also preferred. Two years of experience managing technical projects in a complex environment. Lead BA: Bachelor's degree, preferably in IT or a business area discipline (i.e. accounting, investments, or marketing) or equivalent education/experience. Minimum of 8 or more years of experience in business systems analysis. 2-4 years of industry experience also preferred. Two years of experience managing technical projects in a complex environment. Additional Information All your information will be kept confidential according to EEO guidelines.

This role is with RippleMatch's partner companies. RippleMatch partners with hundreds of companies looking to hire top talent. About RippleMatch RippleMatch is your AI-powered job matchmaker. Our platform brings opportunities directly to you by matching you with top employers and jobs you are qualified for. Tell us about your strengths and goals - we'll get you interviews! Leading employers such as eBay and Teach For America leverage RippleMatch to build diverse, high-performing teams and Gen Z job seekers across the country trust RippleMatch to launch and grow their careers. Requirements for the role: A Bachelor's degree in Finance, General Business, or Business Analytics Strong financial and analytical skills Proven ability to organize and interpret large amounts of data Meticulous, organized and proficient at managing multiple workstreams simultaneously Excellent written and verbal communication skills needed to interact with internal team members and external client personnel. Dedicated, result oriented and ability to learn quickly in a fast-paced, dynamic work environment under tight deadlines Highly proficient in Excel; SQL and Tableau experience preferred Proficiency in the English language, including the ability to listen, understand, read and communicate effectively both in writing and verbally in a professional environment.

The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We're united by our culture - a drive to find a better way that fuels our commitment to our clients, our community and our team members. We believe in and build inclusive workplaces, where every voice is heard and diverse perspectives are welcomed. Working for a company in the Family is about more than just a job - it's about having the opportunity to become the best version of yourself. As a Senior Human Resource Information System (HRIS) Analyst, you'll lead the overall configuration, maintenance and performance management of all Human Resources Information Systems related to payroll, time off, employee records, benefits and more. You'll champion the technical partnership with supported business areas to create new system workflow, create the expectations for maintaining information security and develop your own strategies for improving the system, while mentoring and developing your peers. About the Role Develop and configure responsive workflows and future state strategies to efficiently and accurately drive HR business processes Provide clear direction, create and share templates and deliver relevant communication regarding business workflows to team members across different functions, business areas and levels of the organization Evaluate systems and processes holistically to identify areas of improvement and configure/implement solutions Outline and build appropriate solutions as well as deliver and communicate results by testing, creating technical documentation and hosting functional demos for business area acceptance criteria Develop, test and configure for all use cases while facilitating user acceptance testing Proactively monitor and manage system updates/outages/maintenance, ongoing improvements and configurations and communicate with impacted business areas Provide internal and external technical support to ensure adequate functioning of the HR systems and interfaces while serving as the initial contact for troubleshooting system errors Function as the technical expert in partnering with HR business areas and outside vendors Apply sophisticated quantitative and qualitative analyses to produce actionable insights Take big-picture ideas, break them into actionable steps and execute on change and share this skill with others on the team Drive multiple initiatives simultaneously Provide accurate and timely updates for status of tasks and projects Seek out opportunities to share best practices Excel at leading multiple initiatives simultaneously Lead cross-team and stream initiatives Set the example for the team of living our culture About You 5 years of related experience Bachelor's degree in human resources or technology Strong organizational, communication and client service skills Strong interpersonal relationship skills Exceptional analytical and problem-solving skills Ability to drive analytical projects to completion with minimal direction Ability to think creatively, deal with ambiguity and manage changing priorities Strong computer and technical skills, experience with Workday and/or object-oriented programming or application engineering preferred Process experience and/or project experience Solution-focused mindset Ability to make decisions independently Experience interacting with several of the following: payroll, compensation, recruiting, onboarding, time tracking, leave of absence and/or benefit teams What You'll Get Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks. About Us We're a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage , which was founded in 1985. Today, we're a publicly traded company involved in many different industries, including mortgages, fintech, real estate and more. We're insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals. This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the Company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team at ************************** . The Company is an Equal Employment Opportunity employer, and does not discriminate in any hiring or employment practices. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law. Applicants requiring reasonable accommodation in completing the application and/or participating in the employment application process should notify a representative of the Human Resources Team, The Pulse, at **************************.

Why work at OpTech? OpTech is a woman-owned company that values your ideas, encourages your growth, and always has your back. When you work at OpTech, not only do you get health and dental benefits on the first day of employment, but you also have training opportunities, flexible/remote work options, growth opportunities, 401K and competitive pay. Apply today! OpTech is an EOE, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. ************************************************* Duties: * Lead the configuration effort of new interfaces and enhancements to existing interfaces for Epic applications and their corresponding ancillary systems. * Troubleshoot technical problems and conducts analyses for efficient program/application solutions (in both Cloverleaf and Epic Bridges) which support client business processes, functional and technical requirements. * Assists with activities to monitor and maintain a complex interface environment for efficient program/application operations (including functional and technical system balancing efforts) * Consultant for integration solutions and architecture. * Coordinate solutions and planning with other IT teams. Collaborate with Application Analysts, IT and Operational areas to identify and resolve workflow impacts. * Direct and plan relevant workflow/dataflow sessions and manage resulting requirements changes with senior business sponsors. * Perform occasional training of end users for Bridges end user tools. * Collaborate with work teams, departments, system leadership, clinicians, staff, other IT groups, and technology vendors to define needs and facilitate solutions. * Provides input to estimate work effort and resource requirements for SOWs. * Manages medium-to-complex Epic and circle of support integration issues and critical support/enhancements issues in the HELIOS (Epic) systems. * Performs maintenance (routine requests), incidents resolution, testing activities and assists teammates. * Works closely with Ancillary Departments, HELIOS Application Analysts, Operations, Epic, other technology vendors, and other IT groups to triage, diagnosis and resolve all interface production support issues to the satisfaction of our customers. * May supervise the activities and efforts of 1-2 other Interface Analysts, providing leadership, mentoring and coaching on interface activities. Skills: * 7 years of applicable work experience required (in addition to the degree substitution experience if applicable); * 5 years applicable experience in a Healthcare setting preferred (in addition to the degree substitution experience if applicable). Preferred technical experience includes strong knowledge of state-of-the-art software engineering approaches in design, build, test, debugging problems, and ongoing technical support, and ability to articulate examples of workflows and processes associated with that experience. * Expertise with healthcare industry standard messaging formats (e.g., HL7, XML, ANSI x12) * Experience/exposure to the System Development Life Cycle (SDLC) * Current Certification on Epic Bridges (May hire into position without certification, but must attain certification within the first 6 months of hire to continue employment) * Certification on Cloverleaf interface engine (version 20.1 or higher) (May hire into position without certification, but must attain certification within the first 6 months of hire to continue employment) * Experience on at least two (2) major system implementations * Excellent communication and interpersonal skills * Demonstrated working knowledge of medical terminology Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in the Customer Service Policy and summarized below: * Communication * Ownership * Understanding * Motivation * Sensitivity * Excellence * Teamwork * Respect Must practice the customer skills as provided through on-going training and in-services Must possess the following personal qualities: * Be self-directed * Be flexible and committed to the team concept * Demonstrate teamwork, initiative and willingness to learn * Be open to new learning experiences * Accepts and respects diversity without judgment * Demonstrates customer service values Education: * Bachelor's degree in Information Systems related area required or 5 years of additional full-time experience (in addition to years of experience below) of related application maintenance/development of system integration in a healthcare environment (in lieu of the degree requirement). Certifications & Licenses: * Certification on Cloverleaf interface engine (version 20.1 or higher) (May hire into position * Current Certification on Epic Bridges (May hire into position without certification, but must attain * EPIC certification * Medical terminology 118162

Our Mission: At Esperion, we are working tirelessly to deliver innovative medicines that help patients reach their goals today, tomorrow, and into the future. Esperion is a fully remote based company with a corporate headquarters located in Ann Arbor, MI. The Company offers a competitive salary including a performance-based bonus program and stock-based compensation, a comprehensive benefits package including a 401(k) matching plan and health insurance, and paid time off and holidays. Position Title: Senior IT Analyst This position reports to the IT Sr Manager - Collaboration. Preferred Location: Remote - US Essential Duties and Responsibilities* * Provide day to day administration of existing SharePoint sites and Microsoft Teams workspaces including permissions and access management, site configuration, list/library/page creation, issue resolution, and end user support. * Provide excellent customer service to business partners and end users and build a deep knowledge of core business functions. * Create and maintain functional specifications for new or modified business systems including detailed systems documentation, release notes, user instructions, and procedures * Stay current with Microsoft365 and third-party roadmaps, new technology releases, changes, and updates with attention to their effects in our environment. * Work with the help desk and IT teammates to support IT tasks within the onboarding/offboarding process including account management and hardware inventory and retrieval. * Work with the IT Service Delivery Manager and provide endpoint support to all company devices (laptops, iOS devices) including software distribution, security maintenance, patch management, and daily monitoring to ensure availability and integrity of resources. * Administer the managed file transfers (MFT) platform by working with stakeholders and IT teammates to design data exchange processes, troubleshoot transfer issues, and provide end user support. * Support the Zoom platform and Zoom usage (meetings, calls, SMS) on all devices by providing end user support, staying currently on Zoom changes and releases, and daily monitoring. * Support the planning, deploying, executing, and managing of all Microsoft services and the Microsoft365 tenant, including installation, configuration, maintenance, and troubleshooting. * Work with IT teammates to ensure email security by monitoring and analyzing email traffic for potential threats, investigating and responding to incidents, and implementing and managing email security policies. * Provide Level 2 support to end users by troubleshooting and resolving complex hardware and software issues, identifying workarounds and improvements. You will interface directly with the Level 1 help desk and escalate to Level 3 support when appropriate. * Conduct research, testing, documentation, and implementation of new technical solutions or enhancements. * Respond to emergency situations as needed to resolve issues. * additional duties and responsibilities as assigned Qualifications (Education & Experience) * A minimum of 5 years of work experience made up of: * Supporting Office365 * Supporting Microsoft technologies. * Supporting endpoints (Laptops/Desktops) * Associates degree or Industry certifications required * Experience in the Pharmaceutical Industry preferred * Knowledge of technology trends, with attention to collaboration tools and Microsoft services. * Strong knowledge and experience in the following are required: * Azure AD and identity and access management within O365 * Desktop patching * Exchange Online * Microsoft Teams * OneDrive for Business * SharePoint Online * Knowledge and experience in the following are a plus: * Microsoft Power Platform (Flow, PowerApps, Power Automate) * PowerShell * Skill in the following areas: * IT change management lifecycle * Technical documentation * Ability to: * Analyze, identify, and solve technical problems * Establish and maintain effective working relationships * Facilitate group training * Organize and prioritize work * Write and revise standards and procedures