How To Become A Senior Agent: What It Is and Career Path

What is a senior agent and how to become one

Updated January 8, 2025

3 min read

A senior agent is the rank given to employees who have displayed satisfactory job performance over a certain number of years. They work in different kinds of industries such as real estate and other customer service companies. With enough experience and expertise in their line of work, they usually handle major accounts or important clients. They also assume the roles of mentors to recruits and trainees. They eventually climb up to a management position if they maintain adequate and excellent work habits and results.

Being in a position of seniority, they must have expert skills in using their tools of trade. They must also be patient and competent leaders to guide the junior agents in developing the necessary work ethics and habits.

Becoming a senior agent requires at least a high school diploma. Relevant work experience is also essential to grab this position. On average, a senior agent earns $32.62 an hour, which amounts to $67,853 in a year.

ScoreSenior AgentUS Average

Salary

3.9

Avg. Salary $49,785

Avg. Salary $59,228

Stability Level

7.9

Growth Rate 6%

Growth Rate 0.3%

Diversity

4.3

Race

American Indian and Alaska Native 0.78%

Asian 7.50%

Black or African American 9.00%

Hispanic or Latino 12.36%

Unknown 4.40%

White 65.96%

Gender

female 46.08%

male 53.92%

Age - 49

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 49

Stress Level

7.9

Stress level is high

7.1 - high

Complexity Level

8.9

Complexity Level is advanced

7 - challenging

Work Life Balance

4.1

Work Life balance is poor

6.4 - fair

Key steps to become a senior agent

Explore senior agent education requirements

Most common senior agent degrees

Bachelor's

54.4 %

Associate

21.0 %

High School Diploma

11.9 %

Start to develop specific senior agent skills

Skills	Percentages
Right-of-Way	13.19%
Real Estate	10.30%
SR	9.98%
Work Ethic	7.67%
PowerPoint	6.00%

Complete relevant senior agent training and internships

Accountants spend an average of Less than 1 month on post-employment, on-the-job training. New senior agents learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a senior agent based on U.S. Bureau of Labor Statistics data and data from real senior agent resumes.

Research senior agent duties and responsibilities

Manage and supervise a daily safe operation on compliance with FAA regulations and airport guidelines.
Manage for multiple medical clients performing tasks such as medical billing, submitting insurance and verifying insurance including Medicare and Medicaid.
Prepare and submit RFP's, RFQ's, RFI's and RFX's to prospective vendors/contractors for complex projects.
Improve company operations as a lead agent working cooperatively with management, subordinates, TSA and FAA ;.

Get senior agent experience

Generally, it takes 4-6 years to become a senior agent. The most common roles before becoming a senior agent include agent, customer service representative team lead and cashier.

Prepare your senior agent resume

When your background is strong enough, you can start writing your senior agent resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a senior agent resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose From 10+ Customizable Senior Agent Resume templates

Build a professional Senior Agent resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Senior Agent resume.

Apply for senior agent jobs

Now it's time to start searching for a senior agent job. Consider the tips below for a successful job search:

Browse job boards for relevant postings
Consult your professional network
Reach out to companies you're interested in working for directly
Watch out for job scams

How do senior agents rate their job?

-/5

5 Stars

4 Stars

3 Stars

2 Stars

1 Star

Senior Agent reviews

A zippia user wrote a review on Aug 2021

Pros

Freedom to work and find answers and be successful in any project no matter how difficult.

Cons

Form has become more important than accurate results. Good for people who are trying to be relevant.