Security Service Federal Credit Union Jobs

The intern will be focusing primarily on data analysis, visualization and reporting to support decision making. Primary goal will be to overhaul our existing reporting dashboards, by documenting sources, business rules and validating for accuracy and consistency across the various data sources and reports. Assist on building new dashboards and visuals as well as improving automation and efficiency of recurring reports and workflows to improve storage and retreival efficiency and timeliness. Spending time with business users to learn and understand our products and services along with gathering any new requirements for needed recurring reports to drive better decisions.Pursuing a Bachelor's degree in Business, Information Systems, Computer Science or data and analytics related field.Passion for data and turning raw data into visually stimulating easy to follow stories. Superb organizational skills along with excellent written and verbal communication. Any programming or data visualization expertience is preferred (JAVA, Python, SQL, R, Tableau, Looker, PowerBI) along with a level of proficiency in Excel (pivot, VLOOKUP) We are also seeking someone who is curious and has the aptitude to learn as well as perform independent research or self-taught courses to apply new techniques. Strong attention to detail to help faciliate report requirements and data management organization. Ability to work collaboratively with team members and stakeholders. Experience with SQL for data extraction. Knowledge of Python or R as well as familiarity with data visualization tools (Tableau, Power BI, Looker) and proficiency with EXCEL such as pivot tables and VLOOKUP Ability to manage multiple tasks and projects with attention to detail. Ability to work collaboratively with team members and stakeholders.Security Service Federal Credit Union is an industry leader who has built a reputation of innovation, strength, and stability. We pride ourselves on discovering and developing employees who have exceptional character and a genuine passion for helping others. In return, we deliver a comprehensive total rewards package that supports the financial, physical, and emotional wellbeing of our employees.All employees should demonstrate our SSFCU core values -- Caring, Innovative, Honest, Fair and Dedicated -- while providing enthusiastic, professional, and courteous service to SSFCU members and employees.SSFCU offers a comprehensive total rewards package. Benefit options include medical, dental and vision insurance; health savings and flexible spending accounts; company paid employee life insurance; supplemental life insurance plans; supplemental insurance plans for hospital and critical accident; short term disability; company paid long term disability; paid sick and safe leave, paid vacation, 401K match with immediate vesting, tuition reimbursement, employee tenure and award programs, access to an on-site fitness center or gym membership reimbursement program. Employees can participate in our award-winning Total Wellbeing program focusing on physical, financial and emotional wellbeing. We invest in our communities through our Volunteer Corps and in you, through ongoing growth and development opportunities.We are an EEO Employer that provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.

Job Description and Requirements Be part of Randolph-Brooks Federal Credit Union Summer Intern Class of 2025! RBFCU is seeking talented and motivated students for our Summer 2025 Internship Program located at our Live Oak Administrative Service Center. This year's 12-week program will run from May 19th - August 8th and is an excellent opportunity for students to gain knowledge within their field of study and to immerse themselves into our credit union philosophy of "people helping people." The intern selected for this position will be introduced to the daily business and membership needs supported by our back-office Branch Operations Department. In addition, the intern will complete competitive product and market research, assist with department projects and support the needs of the RBFCU branches in the San Antonio Region. Within the duration of the internship, each student will meet regularly with their RBFCU mentor to receive guidance, support, and feedback. Each intern will receive a final evaluation to assess their performance, review goals, and discuss developmental needs. In addition to practical on-the-job training, interns will be challenged with assignments relevant to credit union business needs. Based on several key factors, interns may be considered for program extensions or offered full-time employment upon graduation. If you are interested in learning more about RBFCU and how we impact, support, and champion the needs of our membership, please consider this internship. RBFCU College Internship Benefits include: * Paid internship ($20 per hour) * Enhanced customer / member service skills * In-depth working knowledge of a financial services industry leader * Work in a collaborative team environment * Strengthened written and oral communication skills * Supporting credit union and community initiatives * Increased experience and value added to your resume Minimum Requirements: * Students should be currently enrolled at an accredited university in an undergraduate or graduate degree program (Business Administration degree preferred). * Cover letter indicating your position(s) of interest and resume * Strong academic record (3.0 GPA preferred) * Strong customer / member service skills * Ability to work in a supportive team environment * Strong written and verbal communication skills * Ability to work in a dynamic, fast-paced environment * Attention to detail and accuracy All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

As a Private Bankers (PB), you are responsible for business development of professional associations with target industries of Attorney/Law Firm Practices and Healthcare Practices. The PB Relationship Manager will provide business depository, treasury management, and business lending solutions to those organizations. In addition, you are responsible for advising high net worth individuals on building, preserving, and managing their wealth. You will utilize our financial planning strategy to advise prospects on all aspects of their balance sheet to generate new client acquisition. You will be part of a local team and supported by a platform that has the resources, specialists, and intellectual capital to help you advise clients on achieving their desired goals. ESSENTIAL DUTIES AND RESPONSIBILITIES * Bring in new relationships with clients by earning trust, thoroughly understanding client needs, providing targeted advice, developing thoughtful solutions and delivering an exceptional client experience * Generate business results and acquire new assets, both from new client acquisition * Advise clients on their overall balance sheet, including asset allocation, investment management, wealth planning, credit and banking needs * Partner with internal specialists to provide interdisciplinary expertise to clients when needed * Connect your clients across all lines of business * Ensure that proposed solutions fulfill clients' needs and objectives in the short, medium and long term through a holistic goals based planning approach * Strictly adhere to all risk and control policies, regulatory guidelines and security measures * Performs all other duties as assigned. QUALIFICATIONS * Ten plus years of work experience in Private Banking or Financial Services * Bachelor's Degree required * Proven sales success and strong business acumen * Strong community presence with an established network * Experience or demonstrated understanding of investments, wealth planning, credit and banking concepts * Focuses on the client experience and works tirelessly on the client's behalf PREFERRED QUALIFICATIONS * MBA, JD, CFA, or CFP preferred * Series 7, 66 and Insurance licenses preferred * Proactive, takes initiative, and uses critical thinking to solve problems * Dynamic and credible professional who communicates with clarity and has exceptional presentation skills * Demonstrates strong organizational skills and applies a disciplined and organized approach throughout their business As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements. About Us First Horizon Corp. (NYSE: FHN), with $82.6 billion in assets as of September 30, 2024, is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Corporate Diversity Commitment: We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do. Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Job Description and Requirements Be part of Randolph-Brooks Federal Credit Union Summer Intern Class of 2025! RBFCU is seeking talented and motivated students for our Summer 2025 Internship Program located at our Live Oak Administrative Service Center. This year's 12-week program will run from May 19th - August 8th and is an excellent opportunity for students to gain knowledge within their field of study and to immerse themselves into our credit union philosophy of “people helping people.” The intern selected for this position will work with the Web Development team within the IT Web Development Department. The selected intern will gain exposure to: Develop and maintain stored procedures, functions, and other SQL scripts Write and optimize SQL queries to support business operations and reporting needs Collaborate with business and technical teams to understand requirements and translate them into database solutions Troubleshoot and resolve database performance issues, ensuring system efficiency and data accuracy Assist in database design and schema management to support evolving business needs Contribute to best practices for SQL development Within the duration of the internship, each student will meet regularly with their RBFCU mentor to receive guidance, support, and feedback. Each intern will receive a final evaluation to assess their performance, review goals, and discuss developmental needs. In addition to practical on-the-job training, interns will be challenged with assignments relevant to credit union business needs. Based on several key factors, interns may be considered for program extensions or offered full-time employment upon graduation. If you are interested in learning more about RBFCU and how we impact, support, and champion the needs of our membership please consider an internship with RBFCU. RBFCU College Internship Benefits include: Paid internship ($20/hour) Enhanced knowledge of Web development skills In-depth working knowledge of a financial services industry leader Work in a collaborative team environment Strengthened written and oral communication skills Supporting credit union and community initiatives Increased experience and value added to your resume Minimum Requirements: Students should be currently enrolled at an accredited university; in an undergraduate or graduate degree program Cover letter indicating your position(s) of interest and resume Strong foundational skills in database is required Basic to intermediate knowledge of SQL, including writing queries, stored procedures, packages, and functions Understanding of relational database concepts and data modeling Strong academic record (3.0 GPA preferred) Ability to work in a supportive team environment Strong written and verbal communication skills Ability to work in a dynamic, fast-paced environment Attention to detail and accuracy Strong foundational skills in Java and Object-Oriented Programming Familiarity with Microsoft SQL Server (able to write ad-hoc queries) a plus Knowledge of version control systems such as Git a plus All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

The Mortgage Loan Processor reviews and gathers documentation, verifies information, and orders loan-related documents to submit for underwriting of mortgage loans within UFCU and industry guidelines. This role assumes primary responsibility for the loan file and loan documentation from the receipt of the contract through closing/funding. The Mortgage Loan Processor reports to the Senior Manager, Mortgage Loan Operations. About UFCU Our Credit Union was founded in 1936 and has grown to serve members throughout Texas and beyond. At UFCU, we are more than just a financial institution, and our people are more than just employees. We are dedicated to our purpose of empowering our Members to achieve financial success and build brighter futures. In pursuit of our aspiration that UFCU is loved by millions of Members and built to thrive for generations, we are guided by our values: Purposefully Member-Obsessed We are driven by a profound sense of empathy to deeply understand our Members' needs and preferences, what brighter futures means to them, and the obstacles in their way. We act in our Members' best interests, forever seeking to empower their financial success. Possibilities Reimagined We are inspired to courageously experiment, learn, and iterate in pursuit of positive impact for our Members, UFCU, and coworkers. We challenge assumptions, embrace diverse perspectives, and make use of data and insights. Performance Excellence Rooted in Unwavering Integrity We do the right thing, always. We champion teamwork, accountability, continuous improvement, and celebrate successful outcomes of others, fostering an inclusive environment of excellence and collaboration. Essential Functions Loan File Evaluation and Documentation Evaluates loan applications and accompanying documents to determine compliance with Automated Underwriting System (AUS) results and guidelines; conducts further due diligence and re-evaluates based on AUS as needed Performs thorough review of credit report Reviews employment information and collects necessary supporting documentation Reviews asset statements and financial information and collects necessary supporting documentation Communicates with members and maintains effective follow-up to ensure receipt of documents necessary for loan processing Evaluates appraisals for accuracy, making sure any corrections, adjustments, and repairs are completed prior to underwriting submission Orders property information including title, flood certification, and homeowner's insurance documents Reviews title documents for valid ownership, chain of title, taxes, subordinate liens, liens and judgments, and current mortgage holder Performs due diligence on loan package to ensure it is complete and thorough before submitting for underwriting approval Verifies that Underwriter receives and clears all underwriting conditions and prepares the file for submission to the Closing Department Stays current on all underwriting guidelines and quality control policies Communication Performs timely follow up with key individuals to resolve problems and/or responds to inquiries Works collaboratively with Loan Officers, Underwriters, and Closers to resolve problems. Works collaboratively with Loan Processing Assistant to timely prepare all files for underwriting review. Other Adheres to all company policies, procedures and business ethics codes Completes required regulatory training as assigned. Maintain strict adherence and compliance to all laws, rules, regulations and internal controls specific to your role, including but not limited to Bank Secrecy Act, Anti-Money Laundering, USA Patriot Act, OFAC and Fair Lending regulations. Knowledge/Skills/Abilities Knowledge Strong knowledge of current mortgage lending laws and regulations for Fannie Mae, FHA, VA, USDA Knowledgeable of all aspects of the federal and state regulations dealing with Home Equity lending Strong knowledge of the mortgage process, documentation, requirements, and terminology Proficient in use of computers and MS Office software suite (e.g., Outlook, Word, Excel) Skills Excellent analytic skills, attention to detail, and ability to work within time constraints Excellent interpersonal, written and verbal communication skills Abilities Demonstrated ability to use loan origination and underwriting software to efficiently perform job functions Well-developed ability to manage multiple tasks/projects and deadlines simultaneously Ability to quickly build rapport and establish credibility with members and co-workers. Ability to manage multiple projects, under tight deadlines while maintaining the accuracy and integrity of loan documentation. Ability to efficiently work both independently and in a team environment Strong ability to effectively manage daily workload to meet or exceed service levels Ability to exhibit adaptability to effectively adjust to frequent changes Ability to consistently and effectively make evaluative judgments Competencies Demonstrating Member Obsession Puts themselves in the Member's shoes Looks for friction points Makes it personalized and easy Demonstrating Performance Excellence Sets standards for elevating excellence Ensures elevated quality Takes responsibility Conducts continuous improvement Demonstrating Innovation Challenges current thinking Approaches change with a positive mindset Experience Minimum Requirements High School Diploma or equivalent Minimum two (2) years of experience in mortgage loan processing Experience with Encompass or other loan origination platforms Must be bondable Preferred Requirements Bachelor's degree or related college coursework Prior financial institution experience Bilingual in English/Spanish Physical Demands The physical demands described are representative of those that must be met by an employee, with or without accommodation, in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and ability to adjust focus. Employee will make extensive use of the telephone and virtual communications requiring the ability to explain complex information effectively and accurately. Work Environment The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. This position requires frequently working onsite at UFCU Plaza in Austin, Texas. This position may involve periodic stressful conditions. May occasionally require an adjusted work schedule, overtime, and evening/weekend hours. Frequent computer use at a workstation up to two hours at a time. The noise level in the work environment is usually moderate

divp style="text-align:inherit"/pp style="text-align:left"span style="font-size:13px"bJob Description and Requirements/b/span/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/pp The bRecords amp; Research Specialist/b provides quality service to members, non-members, vendors and credit union employees by phone, email and mail. Processes a variety of transactions, inquiries and research requests in accordance with policies, procedures, and regulatory laws. Conducts all duties with integrity and in a manner intended to enhance the image and growth of the Credit Union. /pp/ppb Essential Functions amp; Responsibilities:/b/pullip Process or research standard inquiries and transactions as directed or authorized by properly identified members utilizing basic fraud detection techniques. /p/lilip Maintain accurate and applicable software applications to access resources as needed to effectively and efficiently assist members. /p/lilip Prepare documents received for imaging, scan, validate and QC teller work and basic consumer documents, utilize quality control measures to ensure proper retention. /p/lilip Complete advanced research for member requests or to comply with court ordered subpoenas, process verification requests from 3rd party and government agencies. /p/lilip Handle inbound and outbound RBFCU departments, branches, 3rd party and member calls with regards to any Records amp; Research processes and inquiries. /p/lilip Use cognitive thinking abilities to identify trends and improvement opportunities communicating and/or escalating unresolved issues to Senior Specialist, Team Lead, Assistant Manager or Manager for further action. /p/lilip Utilize effective time management to complete tasks and follow through on commitments. /p/lilip Comply with applicable regulatory laws pertaining to the credit union and internal policies and procedures. /p/lilip Demonstrate teamwork and dedication by developing strong relationships with coworkers. /p/lilip Other duties as assigned (note: essential functions and responsibilities may change or new one may be assigned at any time with or without notice). /p/lilip This job may be eligible for work from home- bhybrid schedule/reporting to the San Antonio ASC/b (please refer to the Remote Work Capability and Work From Home section of the Employee Handbook). /p/li/ulp/ppb Requirements:/b/pullip High School Diploma or GED/p/lilip Less than one year of previous job-related work experience/p/lilipb Must be able to work a Monday-Saturday schedule/b/p/lilip Type and 10-key by touch/p/lilip Proficient in utilizing PC, software, and other office equipment/p/lilip Must have excellent communication and interpersonal skills/p/lilip Good attendance and promptness is pertinent/p/li/ulp/ppbispan All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. /span/i/b/pp/pp/p/div

Responsible for prospecting, quoting, and selling Personal Lines insurance products to SSFCU members and non-members by interacting professionally and communicating in a positive manner at all times while exceeding expectations. Must meet and/or exceed individual sales goals established by leadership on a consistent basis. Must meets call volume standards, timeliness, and adherence metrics. Every day job functions must be met with quality and integrity at all levels. Manage multiple inbound and outbound lead opportunities on a regular basis and holds themselves accountable for timely interaction with members without close supervision. Prequalifies prospects for insurability and quality of risks. Recommends coverages, completes and submits applications and related documentation to appropriate markets. Executes follow-up as appropriate. Prepare insurance proposals from multiple carriers using an automated rating system and interacts with members in answering questions while ensuring appropriate coverage is offered so the insured's needs are adequately protected. Develop relationships with members by reviewing missed opportunities on unsold leads to completing the sales process with accuracy. Completes any other job related duties needed to help drive to our Vision, fulfill our Purpose, and abide by our Organization's Values. High school diploma or equivalent. Minimum of three (3) year of insurance sales experience. Property & Casualty License. Experience using Vertafore/AMS360 Agency Management System. Knowledge of Microsoft Word and Excel. Able to communicate verbally and in writing to explain complex issues and interpret complex information, and respond appropriately. Able to perform a large number of steps in complex system with accuracy and speed. Bachelor degree or equivalent education. Experience with financial software and hardware (e. g. , Bloomberg) is helpful. Thorough knowledge and understanding of federal, state and NCUA regulations. Ability to perform a large number of steps in complex system with accuracy and speed. Able to read, write and speak Spanish. Security Service Federal Credit Union is an industry leader who has built a reputation of innovation, strength, and stability. We pride ourselves on discovering and developing employees who have exceptional character and a genuine passion for helping others. In return, we deliver a comprehensive total rewards package that supports the financial, physical, and emotional wellbeing of our employees. All employees should demonstrate our SSFCU core values -- Caring, Innovative, Honest, Fair and Dedicated -- while providing enthusiastic, professional, and courteous service to SSFCU members and employees. SSFCU offers a comprehensive total rewards package. Benefit options include medical, dental and vision insurance; health savings and flexible spending accounts; company paid employee life insurance; supplemental life insurance plans; supplemental insurance plans for hospital and critical accident; short term disability; company paid long term disability; paid sick and safe leave, paid vacation, 401K match with immediate vesting, tuition reimbursement, employee tenure and award programs, access to an on-site fitness center or gym membership reimbursement program. Employees can participate in our award-winning Total Wellbeing program focusing on physical, financial and emotional wellbeing. We invest in our communities through our Volunteer Corps and in you, through ongoing growth and development opportunities. We are an EEO Employer that provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.

Assists in the execution of test plans and procedures to identify defects and ensure product/process compliance with quality standards. Conduct visual inspections and basic functional tests, documenting results accurately. Assists in the creation and maintenance of quality control documentation, including test reports, checklists, and defect logs. Contribute to the analysis of test data and generate reports to communicate findings to the QA/QC team. Supports the QA/QC team in identifying areas for process improvement and participate in the implementation of corrective and preventive actions. Assist in the development of standard operating procedures (SOPs) and quality control guidelines. Assists in the validation and verification of data to ensure accuracy and consistency. Help identify and resolve data discrepancies. Support the team in maintaining data integrity within quality management systems. Pursuing a Bachelor's degree in Accounting, Business Administration, Finance, or related field. Strong communication, attention to detail and organizational skills. Security Service Federal Credit Union is an industry leader who has built a reputation of innovation, strength, and stability. We pride ourselves on discovering and developing employees who have exceptional character and a genuine passion for helping others. In return, we deliver a comprehensive total rewards package that supports the financial, physical, and emotional wellbeing of our employees. All employees should demonstrate our SSFCU core values -- Caring, Innovative, Honest, Fair and Dedicated -- while providing enthusiastic, professional, and courteous service to SSFCU members and employees. SSFCU offers a comprehensive total rewards package. Benefit options include medical, dental and vision insurance; health savings and flexible spending accounts; company paid employee life insurance; supplemental life insurance plans; supplemental insurance plans for hospital and critical accident; short term disability; company paid long term disability; paid sick and safe leave, paid vacation, 401K match with immediate vesting, tuition reimbursement, employee tenure and award programs, access to an on-site fitness center or gym membership reimbursement program. Employees can participate in our award-winning Total Wellbeing program focusing on physical, financial and emotional wellbeing. We invest in our communities through our Volunteer Corps and in you, through ongoing growth and development opportunities. We are an EEO Employer that provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.

Leads campaign idea development, concepting for ad executions and tactics, copywriting for digital assets as well as printed materials and social media. Active contributor in the development of creative messaging strategies and all advertising/marketing tactics that support and promote the Security Service Brand, products, services, and initiatives. Serves as a product specialist who creates targeted compelling content and copy that displays strong product knowledge and is focused on business growth. Develops, writes, edits, and proofs for a broad range of marketing materials, including, but not limited to: website content, digital experiences, marketing campaign updates, email, social, print, OOH, in-store collateral, video, radio, and direct mail. Ensures all marketing efforts are consistent with the brand voice, key messages, and the brand look, tone, and feel. Acts as a writing, editorial, and proofing resource to Marketing staff to ensure highest quality and accuracy of materials produced. Reviews content proposed by other lines of business to ensure accuracy, spelling, grammar, and adherence to compliance prior to publishing. Collaborates on content development and editing for high-profile projects, such as the Annual Report. Completes any other job-related duties needed to help drive our Vision, fulfill our Purpose, and abide by our Organization's Values. Bachelor degree in Advertising, Marketing, Journalism, Communications, or related field or equivalent combination of education and experience. Minimum of ten (10) years of experience as a copywriter for Advertising and Marketing or the equivalent, working in collaboration with art directors and designers. Minimum of five (5) years of experience in the financial industry with well-rounded knowledge of common products, services, compliance, and regulations. Minimum of five (5) years of experience in digital, online, social, and email communication. Financial industry experience. Knowledge and adherence to corporate requirements in the use of logos, trademarks, and required product content and disclosures for advertisements. Highly motivated and capable of researching to gain complete understanding of credit union products and services. Able to prioritize and complete numerous projects and tasks with optimum efficiency and productivity. Security Service Federal Credit Union is an industry leader who has built a reputation of innovation, strength, and stability. We pride ourselves on discovering and developing employees who have exceptional character and a genuine passion for helping others. In return, we deliver a comprehensive total rewards package that supports the financial, physical, and emotional wellbeing of our employees. All employees should demonstrate our SSFCU core values -- Caring, Innovative, Honest, Fair and Dedicated -- while providing enthusiastic, professional, and courteous service to SSFCU members and employees. SSFCU offers a comprehensive total rewards package. Benefit options include medical, dental and vision insurance; health savings and flexible spending accounts; company paid employee life insurance; supplemental life insurance plans; supplemental insurance plans for hospital and critical accident; short term disability; company paid long term disability; paid sick and safe leave, paid vacation, 401K match with immediate vesting, tuition reimbursement, employee tenure and award programs, access to an on-site fitness center or gym membership reimbursement program. Employees can participate in our award-winning Total Wellbeing program focusing on physical, financial and emotional wellbeing. We invest in our communities through our Volunteer Corps and in you, through ongoing growth and development opportunities. We are an EEO Employer that provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.

As a Teller/Banker, you will often deliver the very first impression of the credit union to our members (credit union lingo for customers). You will become an expert and champion of Security Service products and services to help our members reach their financial goals. You will build and nurture long-lasting relationships by promoting our checking and savings accounts, loans, credit cards, and insurance services, to name a few. You will only offer products and services that meet our member's needs and contribute to their financial success. You will be a team player and support the credit union in becoming America's Best by meeting sales goals, proactively identifying cross-sell opportunities, and educating members on digital services available to them. You will provide "universal" service and will be cross-trained in both teller and banker functions to better serve our members. This means additional learning and growth opportunities for you! Completes any other job-related duties needed to help drive to our Vision, fulfill our Purpose, and abide by our Organization's Values.At Security Service, we champion career growth and development. As such, our member service roles have a defined career path to support this. Most of our branch managers and assistant branch managers started in a Teller/Banker role! Member Consultant I: High school diploma or equivalent. Minimum of two (2) years of retail banking, cash handling, customer service and sales, or comparable experience. A customer-centric attitude focused on delivering great experiences to our members while maintaining strict confidentiality. Excellent interpersonal and communication skills with a goal-driven mindset. Proficiency in computer software including Excel, Word, and Outlook. Strong attention to detail, strong organizational skills and the ability to focus in a fast-paced environment. Able to maintain a flexible work schedule during normal business hours--never work another Sunday! May be required to travel to and from other branch locations for work and/or training. At management discretion employee may be required to complete, within 180 days of request, federal registration as a Mortgage Loan Originator (MLO) as required by the Secure and Fair Enforcement of Mortgage Licensing Act of 2008 (S.A.F.E. Act). If registered, must maintain active registration, and comply with all requirements of the S.A.F.E. Act, including but not limited to, providing their unique identifier, and ensuring the Registry is updated with significant changes (i.e., name changes and reportable changes to legal or regulatory actions) within 30 days and must update employment and personal information in the Registry as required. If required to register as an MLO, will successfully pass a background check against the U.S. General Services Administration (GSA) Excluded Parties List (EPL), the HUD Limited Denial of Participation List (LDP List), and the Federal Housing Finance Agency's (FHFA) Suspended Counterparty Program (SCP) list as required by secondary market investors. Must maintain ability to pass any subsequent background checks against these lists and comply with all their requirements.A desire to learn and grow within the credit union. Prior experience with banking or financial institution core systems and platforms. Experience with recommending products and service that meet customer's needs. Our most successful Teller/Bankers are able to ask appropriate high-impact questions in order to discover needs that our members didn't even know they had. Our ultimate goal is to ensure our members are aware of what we offer so we are able to save them time and money.Security Service Federal Credit Union is an industry leader who has built a reputation of innovation, strength, and stability. We pride ourselves on discovering and developing employees who have exceptional character and a genuine passion for helping others. In return, we deliver a comprehensive total rewards package that supports the financial, physical, and emotional wellbeing of our employees.All employees should demonstrate our SSFCU core values -- Caring, Innovative, Honest, Fair and Dedicated -- while providing enthusiastic, professional, and courteous service to SSFCU members and employees.SSFCU offers a comprehensive total rewards package. Benefit options include medical, dental and vision insurance; health savings and flexible spending accounts; company paid employee life insurance; supplemental life insurance plans; supplemental insurance plans for hospital and critical accident; short term disability; company paid long term disability; paid sick and safe leave, paid vacation, 401K match with immediate vesting, tuition reimbursement, employee tenure and award programs, access to an on-site fitness center or gym membership reimbursement program. Employees can participate in our award-winning Total Wellbeing program focusing on physical, financial and emotional wellbeing. We invest in our communities through our Volunteer Corps and in you, through ongoing growth and development opportunities.We are an EEO Employer that provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.

The Portfolio Manager - PRO CRE will be responsible for preparing comprehensive credit analysis on commercial real estate loans. In addition, the Portfolio Manager will be responsible for monitoring the real estate portfolio including, but not limited to, periodic review and analysis of financial information, local market dynamics and identification of negative trends, and preparation of covenant checks and annual reviews. The Portfolio Manager should have a thorough understanding of various types of lending facilities as well as commercial real estate product types (i.e. retail, office, multi-family, industrial, senior housing, student housing, etc.). ROLES AND RESPONSIBILITIES - Prepare credit analysis including review/analysis of real estate specific and market information and financial statements for commercial real estate borrowers, guarantors and prospects. Real estate and market-specific analysis will include review, analysis and summary of leases, appraisals, construction budgets, proformas, etc. Financial statement analysis will include analysis and presentation of borrower and guarantor balance sheets, income statements, tax returns, global real estate schedules, cash flows, financial ratios, trends and debt repayment capacity. PM is expected to use analytical tools to best suit the specific project/borrower and exercise sound judgement in determining appropriate depth and sources of analysis including conducting additional due diligence when deemed necessary. PM will exercise discretion and utilize their experience in determining the best approach to performing and presenting complex analysis in an effective, concise, and thorough manner. Analyze and prepare credit approval documentation in the Bank's approval system. Credit Approval Documentation includes loan terms, collateral, entering covenants, determining bank's credit exposure, and loan grade inputs. PM is responsible not only for accurate calculations and inputs, but also for thoughtful implementation of PRO CRE policies, procedures, guidelines and conventions. Monitor and manage assigned commercial real estate loan portfolio. This responsibility includes tracking covenants, recording financial statements, and monitoring company performance against expectations. Work with the Client Specialist to ensure systems of record are accurate for the loan portfolio; ensures that management information is reported timely and accurately; obtains satisfactory loan reviews and ensures that regular reviews of borrowers and real estate projects are performed. Participate in internal credit conversations with RM's, Credit Risk Managers and senior management and in external meetings with clients and prospects. Participate in special projects and assignments and performs other duties assigned. Demonstrate consistently high level of ownership in line of business and team initiatives, flexibility in responding to RM/senior management and client deadlines, extreme level of detail and follow-through, and independence within the framework of the role in assisting in achieving business goals All other duties as assigned EDUCATION AND/OR EXPERIENCE Bachelor's degree (B.A.), preferably in Accounting, Finance or Business from four-year university Five-ten years of related experience in the Financial Services, Banking Industry, Credit Analysis, Loan Review or similar background preferred Familiarity with financial instruments and the processes used to analyze financial data Good fundamental understanding of general bank operations and the lending process Strong computer skills required with the following programs: Access, Word, PowerPoint and Outlook and proficient skills with Excel Ability to read and listen, understand and communicate information and ideas in a clear and understandable manner, both orally and in writing with senior executives, business unit management and staff, and significant business partners Ability to read, analyze and interpret financial reports and legal documents; performs simple to complex calculations; effectively researches, analyzes and evaluates information to make decisions, solve problems and achieve goals LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. COMPUTER AND OFFICE EQUIPMENT SKILLS Microsoft Office Suite (including MS Excel and MS Word), facsimile machine, Copier, Scanner, Hewlett Packard 12 C Calculator (or equivalent), Financial Spreading Software. CERTIFICATES, LICENSES, REGISTRATIONS None About Us First Horizon Corp. (NYSE: FHN), with $82.6 billion in assets as of September 30, 2024, is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Corporate Diversity Commitment: We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do. Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Job Description and Requirements The Business Continuity Analyst supports the efforts of the Business Continuity Program at RBFCU. The analyst assists all business units in developing plans to keep servicing our members in the event of system outages or a disaster. The analyst will also coordinate testing of all business continuity test plans annually. Essential Functions and Responsibilities: * Reports to the Process Improvement Director or Manager. * Works with all business units in developing tactics and procedures that can be deployed in the event of system outages or disasters, natural or man made. * Assists with annual testing of all business continuity plans that requires gaining resource commitments from the business units. * Assist with Table Top testing for various scenarios with all business process owners at least once a year. * Must coordinate business continuity testing with security and IT departments. * As systems and processes change in the enterprise, the analyst must update and test all related business continuity plans. * Must be able to maintain all business continuity plans in OpsPlanner. * Must be able to extract relevant data from OpsPlanner for reporting. * Manage interfaces from Workday and Active Directory to OpsPlanner. * Ability to lead projects independently. * All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice). Requirements: * HS Diploma or GED * Less than one year project experience * Excellent communication skills, includes oral, written and listening * Proficient in MS Office Suite of products (Word, Excel, PowerPoint) * Must be comfortable with public speaking and making presentations to stakeholders Preferred: * Bachelor's Degree in Business Administration, Accounting, Finance, or Information Technology * Business Continuity Certification * 2 years project experience All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Responsible for maintaining new and existing software/web application programs in an SOA environment supporting user and management needs. Performs programming efforts for application software and ensures successful implementation of application enhancements, conversions and system installations. Designs, develops, tests, implements, documents, and supports those programs. Collaborates with leadership and analysts across multiple teams, to design, modify, and explain program changes or to provide technical support. Supports production environments and resolves problems when they occur. Responsible for providing Credit Union integration to vendor applications including debit and credit card processing. Designs the most efficient and cost effective solution through research and evaluation of options. Works with analysts to ensure accuracy and completeness of requirements documentation for assigned projects. Develops technical solutions through collaboration with senior team members ensuring a full understanding of the requirements. Confirms program operation by performing functional unit tests to ensure application meets requirements, and it is free of errors. Creates technical design, and application functionality documents. Participates in technical design and code reviews to ensure smooth daily operations and accurate planning. Completes any other job related duties needed to help drive to our Vision, fulfill our Purpose, and abide by our Organization's Values.Bachelor's degree in Management Information Systems, Computer Science, Engineering, or comparable education and/or experience. Minimum of six (6) years of experience implementing and managing software. Minimum of four (4) years designing, developing, enhancing and implementing mainframe technical solutions experience. Minimum of two (2) years of programming experience (e.g., CICS online transaction processing and COBOL mainframe environment) utilizing the project life cycle methodology and phased approach. Experience and proficiency with mainframe skills, languages and concepts within the IBM z/OS environment including, COBOL, CICS, Assembler, Easytrieve, ISPF, VSAM, Endeavor, TSO, JCL, Mainframe change control processes and tools and IBM Utilities. Experience and/or training as a member in the Software Development Life Cycle process performing, among others, the following activities: (a) Requirements gathering, (b) Generation and documentation of both Functional and Technical Design documents for use by self and other programming staff. Ability to grasp business processes, technologies, applications and concepts quickly and apply them as required. Technical Analysis experience. Must remain current with the latest industry best practices and programming competencies. Works under general direction on multiple complex projects usually on specific assigned problems. Able to work in a team environment and meet deadlines. Strong interpersonal, presentation, analytical, written, and verbal communication skills.Exposure to and an understanding of the overall Service-Oriented Architecture (SOA) approach, including business process automation, shared object model, system adapters, and publish/subscribe architecture. At least two (2) years of system design experience in the financial or insurance industry.Security Service Federal Credit Union is an industry leader who has built a reputation of innovation, strength, and stability. We pride ourselves on discovering and developing employees who have exceptional character and a genuine passion for helping others. In return, we deliver a comprehensive total rewards package that supports the financial, physical, and emotional wellbeing of our employees.

Job Description and Requirements The Senior Credit Risk Modeling Analyst will develop, validate, and enhance credit risk models to support decision-making, profitability, and compliance. The Analyst will analyze complex datasets, assess portfolio performance, and forecast credit risks to optimize lending and institution strategies. Essential Functions and Responsibilities: Utilize risk modeling techniques to identify, quantify, and forecast potential credit risk and opportunities for the institution. Develop and maintain expertise in the fields of risk quantification and modeling to support both internal and external stakeholders. Collaborate with stakeholders to understand product characteristics used for modeling while assisting in communication and education of current and expected risk exposures. Make recommendations to management on current and future strategies and profitability projections. Perform other quantitative analysis for institution stakeholders as needed. Leverage expertise to foster and expand collective knowledge within the team. Gather and analyze pertinent data to create or strengthen models that forecast risk exposure and help make informed business decisions. Continuously monitor the economic and business environments to update models as new data becomes available. Define, document, and summarize methodologies, assumptions, and results of risk models and prepare reports for management. Act as a liaison between lending and IT to assist in the aggregation and organization of institutional data for the use in models and reporting. All other duties as assigned (note: essential functions and responsibilities may change, or new ones may be assigned at any time with or without notice). Requirements: Master's degree in finance, statistics or other quantitative field Minimum 3 years of job-related experience or 6+ years of job-related experience in lieu of Master's degree Strong analytical, mathematics, organizational, and planning skills Ability to articulate complex theories, concepts, methodologies, and findings in a non-technical manner to a non-technical audience Innovative self-starter with ability to meet deadlines, work independently, and think outside the box Excellent interpersonal skills, with a desire to pursue best practices in a challenging team environment Proficient to advanced knowledge of statistical modeling and other quantitative techniques including, but not limited to, linear & non-linear regression, optimization, simulation, time-series analysis, probability theory, survival analysis, and value-at-risk Knowledgeable of modeling systems and/or computer programming languages used for modeling (e.g. python & R) Ability to complete multiple projects and meet deadlines Capable of working on assignments with minimal assistance All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

The Collector 1 is part of a highly performing Collections team with principal responsibility for servicing members with past due consumer, commercial, or real estate loans. This role requires supportive, constructive, and empathetic communication with members through a variety of channels, seeking to understand the circumstances resulting in a member's past due condition. The Collector 1 works with members to find solutions that resolve delinquent loan status. This role performs independent research and other follow up tasks to assist in delinquency resolution, including validation of financial responsibility for a loan, searching for valid member location and contact information, and completion of documents required for delinquency resolution. The Collector 1 finds the best balance between the needs of individual members and those of UFCU membership while complying with UFCU's policies and procedures and applicable laws and regulations. The Collector 1 reports to Assistant Manager - Collections. About UFCU Our Credit Union was founded in 1936 and has grown to serve members throughout Texas and beyond. At UFCU, we are more than just a financial institution, and our people are more than just employees. We are dedicated to our purpose of empowering our Members to achieve financial success and build brighter futures. In pursuit of our aspiration that UFCU is loved by millions of Members and built to thrive for generations, we are guided by our values: Purposefully Member-Obsessed We are driven by a profound sense of empathy to deeply understand our Members' needs and preferences, what brighter futures means to them, and the obstacles in their way. We act in our Members' best interests, forever seeking to empower their financial success. Possibilities Reimagined We are inspired to courageously experiment, learn, and iterate in pursuit of positive impact for our Members, UFCU, and coworkers. We challenge assumptions, embrace diverse perspectives, and make use of data and insights. Performance Excellence Rooted in Unwavering Integrity We do the right thing, always. We champion teamwork, accountability, continuous improvement, and celebrate successful outcomes of others, fostering an inclusive environment of excellence and collaboration. Essential Functions Member Communications Validates identity of members and third parties. Interacts with members and third parties through a variety of communication channels (telephone calls, email, text, chat, and letters) to develop contact with members responsible for past due loan balances. Develops professional, courteous, and empathetic relationships with members to facilitate effective oral and written member communications consistent with UFCU Core Competencies. Informs members of past due loan status, develops dialogue with members to discover credible reasons for delinquency, the member's capacity and willingness to resolve the past due loan status, and provides a call to action by the member to resolve the loan delinquency. Develops and proposes resolutions to members that will resolve past due loan status. Confirms member understanding of commitment to a given resolution and follows up in a timely manner with any task activities necessary to execute upon the agreed upon resolution. Provides member service to resolve any barriers preventing members from making timely loan payments. Service tasks include validating: debt responsibility, loan balances, loan terms, and other items; providing copies of loan documents to members; setting up/editing/terminating automated payments; advising members about UFCU's practices that may be of immediate interest or concern for a given member; producing and publishing loss mitigation program documentation. Produces written communications, delivered through multiple channels in response to member requests or to initiate member communication. Provides accurate and timely information to members regarding UFCU services, including restrictions on services as appropriate. Systems, Policies, and Procedures Utilization Develops proficiency in use of the various system tools available to Collectors including in collections management, billing, telephone, member relationship management, and UFCU's intranet (UFCU Connect). Proficiency is demonstrated by consistently, appropriately and accurately finding data, entering data, extracting data, using appropriate information or system functionality for a given need and providing accurate values to be communicated to a member or used in the normal course of past due loan resolution. Utilizes Collections systems in compliance with applicable laws and regulations and UFCU policies and procedures, including documentation of collection activities in a manner that fairly represents those activities. Becomes familiar with systems and processes used by non-collections functions within UFCU in the servicing of loans. Develops proficient understanding and skillful use of and compliance with UFCU's Policies and Procedures in the service of past due loan resolution. Contributes ideas for improvements in systems, processes, and procedures. Participates in work to develop and publish such improvements. Participates in projects to develop, implement, upgrade, and replace UFCU systems. Other Adheres to all company policies, procedures, and business ethics codes. Completes required regulatory training as assigned. Maintains strict adherence to and compliance with all laws, rules, regulations, and internal controls specific to the role, including but not limited to Bank Secrecy Act, Anti-Money Laundering, USA Patriot Act, OFAC and Fair Lending regulations. Knowledge/Skills/Abilities Knowledge Basic, operational understanding of financial institutions, including differentiation between banks and credit unions. Basic knowledge of UFCU products and services. Basic understanding of financial terms including principal, collateral, interest, finance charge, late fees, payment schedules, payment due dates, loan maturity, delinquency, and default. Basic understanding of bankruptcy. Proficient understanding with compliance requirements of debt collection laws. Basic understanding of technologies commonly used in debt collection: telephone systems, computer-based software applications, payments platforms, email, text, chat, and popular social media platforms. Basic understanding of call center operations. Proficiency with customer service principles: Active listening Acknowledging customer needs Expressing empathy Finding mutually beneficial solutions Prompt responsiveness Professional courtesy Basic knowledge of MS Office tools including Outlook, Excel, and Word. Skills Excellent oral and written communication skills. Strong critical thinking skills. Proficiency with arithmetic operations; calculates principal and interest payments given loan terms. Telephone skills to include: Determination of appropriate communication style Projection of professionalism, courtesy, and empathy Asks probing questions to locate responsible members and discover responsible members' reasons for delinquency; employment; and sources of funds Actively listens; does not talk over other parties Confirms understanding Directs collections activities by keeping member dialogue constructive and focused on acknowledging the debt, providing reason(s) for delinquency, identifying sources of funds for payment arrangements, overcoming objections, asking for payment and confirming arrangements. Negotiation skills to include: Overcomes gatekeepers Clearly conveys member obligation under loan agreement and gets members' acknowledgement of that obligation Identifies and overcomes objections Solves problems Proposes mutually beneficial solutions Calls members to action Gains acknowledgement of commitments made by member Abilities Strong ability to balance the needs of individual members with those of the entire membership. Knowing when to say yes, and when to say no to a member. Thrives in dynamic, high-volume environment where change, growth, and development are constant. Demonstrates consistent attendance - punctual and adheres to schedule. Talks and types simultaneously. Thinks quickly. Locates possible points of member contact using generally accepted tools. Stays self-motivated. Treats each member with highest standards of professionalism, courtesy, and empathy. Competencies Demonstrating Member Obsession Puts themselves in the Member's shoes Looks for friction points Makes it personalized and easy Demonstrating Performance Excellence Sets standards for elevating excellence Ensures elevated quality Takes responsibility Conducts continuous improvement Demonstrating Innovation Challenges current thinking Approaches change with a positive mindset Experience Minimum Requirements High School Diploma or Equivalent. Minimum of one (1) year of experience collecting secured or unsecured consumer loans. Minimum of one (1) year of experience with personal computer and word processing/spreadsheet software (MS Office Suite). Must be bondable. Preferred Requirements Two or four-year degree from an accredited college or university. Two (2) years' experience collecting auto and or real estate collateralized consumer loans. Six (6) months of banking and/or financial institution experience. Experience with loan modifications. Bilingual in English and Spanish. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus. Employee will make extensive use of the telephone and virtual communications requiring the ability to effectively and accurately explain complex information. Work Environment The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Collectors are expected to work 50% of hours onsite at UFCU Plaza in Austin, Texas and 50% of hours remotely. Collectors are expected to work 5 - 6 days per week. Collectors work some weekend days, some evening hours (until 9 pm), and occasionally overtime. Collectors occasionally experience stressful interactions with UFCU members. Frequent computer use at a workstation up to two hours at a time. Background noise level when working in UFCU Plaza is occasionally high and may require Collectors to adjust volume when speaking with members. #INDUFCU

At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone's ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time. Summary: The Business System Manager (BSM) has responsibility for managing the workflow system and backs up the other lending system BSMs. On the workflow system, the BSM is accountable to all system stakeholders that use or are affected by the use of the system. The BSM manages the daily functions of the lending workflow system to include oversight of business requirements, defects, communications, system access, user-acceptance testing, and production certification. The BSM plays a key role in defining solutions for production problems, conversions, de-conversions, new products, enhancements, and regulatory changes. The BSM is the primary contact for issues or changes related to business functions supported by the system. The BSM partners with business unit managers in Operations to deliver agreed upon business objectives. The BSM analyzes those objectives, translates them into system requirements and needs with the Technology BA, designs business processes and drives initiatives to support these processes. The BSM also analyzes, measures and reports on the status of implementation efforts. The ideal candidate also possesses impeccable customer service skills, excellent problem-solving skills, project management skills, and the ability to maintain poise under pressure. Essential Duties and Responsibilities: Consultation and Analysis * Drives initiatives and has primary responsibility for approving business requirements * Manages definition of business case and approves business requirements and functional designs for system enhancements * Considers impact to vendor, workflow of existing processes and other related systems * Uses analytical skills to streamline business processes * Understands and applies limitations and unique advantages of existing enterprise capabilities * Analyzes marketplace, industry, company and technology trends and best practices * Influences external business partners and service providers regarding priorities, software selection, vendor selection, etc. * Designs and documents business processes to improve efficiency * Actively listens and interprets requirements and specifications to ensure optimal functional designs and identify potential issues and shortfalls * Develops solutions to business problems or new business requirements * Creates maps of current and future processes * Manages system SLAs, Disaster Recovery and Business Continuity, and user access * Serves as primary subject matter expert contact for the system * Defines and drives system strategy to align with organizational strategies * Researches and analyzes the root cause of system issues Execution * Manages multiple initiatives effectively * Interfaces with technical and non-technical contributors to ensure that deliverables accurately meet business line's goals * Develops detailed plans and timelines * Produces system-related job aids and provides training content for training facilitators * Performs and coordinates User Acceptance Testing * Reviews and approves Quality Assurance test plans * Performs or scheduled production certification Communication * Relates well with all levels of the organization and builds appropriate rapport * Builds positive relationships with external business partners through personal integrity and through added value as evidenced in project outcomes * Manages end-user system communications * Communicates with manager proactively regarding any capacity issues or opportunities Knowledge * Knowledge of loan operations, loan origination and servicing systems including consumer, commercial and credit cards * Understanding of business processes and functions for the lifecycle of consumer and commercial loans to include loan origination, loan closing and loan servicing processes * Awareness of regulatory environment and implications Education and/or Work Experience Requirements: * Excellent computer proficiency (MS Office - Word, Excel, and Outlook) * Must be able to work under pressure and meet deadlines, while maintaining a commitment to quality and providing exemplary service * Excellent organizational, analytical, and customer service skills * Bachelor's degree or related experience * 5 or more years system implementation and/or operations experience * System implementation and/or loan operations experience preferred Skills: * Ability to establish a mutual understanding with team members * Can decide and act without having the total picture * Can easily pose future scenarios * Can present the unvarnished truth in an appropriate and helpful manner * Excellent verbal and written skills * Project Management or Business Analyst experience beneficial Abilities: * Ability to read situations quickly * Ability to decompose a problem into detail * Ability to influence business partners without formal reporting relationships * Ability to travel as necessary * Ability to monitor and communicate detailed findings * Ability to communicate ideas, concepts, and positions Physical Requirements: * Basic keyboarding or other repetitive motions * Lifting/pushing objects * Must be able to talk, listen and speak clearly on telephone * Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards * Ability to safely and successfully perform the essential job functions consistent with or without the ADA, FMLA and other federal, state and local standard, including meeting qualitative and/or quantitative productivity standards Hours: * Monday- Friday * 8:00 AM - 5:00 PM * Nights and weekends hours, as needed About Us: First Horizon Corp. (NYSE: FHN), with $82.6 billion in assets as of September 30, 2024, is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights: * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Corporate Diversity Commitment: We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do. Follow Us: Facebook X formerly Twitter LinkedIn Instagram YouTube

Risk Management role within IT. ESSENTIAL DUTIES AND RESPONSIBILITIES * Performs risk management functions in IT including facilitating risk assessments, control design reviews, remediation and strategic planning, and executive reporting. * Maintains existing risk management programs including quantifying inherent and residual risk and managing key risk indicators. * Consult during technology implementation projects applying risk/control methodology. * Collaborates with other resources as needed to resolve issues. * Performs all other duties as assigned SUPERVISORY RESPONSIBILITIES * No supervisory responsibilities QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: Bachelor (4-year college) degree and 5+ years of experience in an IT risk or control role COMPUTER AND OFFICE EQUIPMENT SKILLS * Advanced use of Microsoft Office suite required * Experience with GRC and cloud security governance tools preferred * Experience with Power BI, Lucid, and Jira is a plus CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc) Professional certification in Risk Management, Systems Auditing, or Cloud Security is preferred About Us First Horizon Corp. (NYSE: FHN), with $82.6 billion in assets as of September 30, 2024, is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Corporate Diversity Commitment: We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do. Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

The Senior Mortgage Loan Underwriter performs appropriate and complex mortgage loan risk assessments to ultimately ensure the origination of an investment quality loan product. This role conducts a thorough evaluation of loan files to ensure they meet minimum requirements of the loan program, laws, regulations, policies, and procedures. The Senior Mortgage Underwriter reports to the Manager, Mortgage Underwriting. About UFCU Our Credit Union was founded in 1936 and has grown to serve members throughout Texas and beyond. At UFCU, we are more than just a financial institution, and our people are more than just employees. We are dedicated to our purpose of empowering our Members to achieve financial success and build brighter futures. In pursuit of our aspiration that UFCU is loved by millions of Members and built to thrive for generations, we are guided by our values: Purposefully Member-Obsessed We are driven by a profound sense of empathy to deeply understand our Members' needs and preferences, what brighter futures means to them, and the obstacles in their way. We act in our Members' best interests, forever seeking to empower their financial success. Possibilities Reimagined We are inspired to courageously experiment, learn, and iterate in pursuit of positive impact for our Members, UFCU, and coworkers. We challenge assumptions, embrace diverse perspectives, and make use of data and insights. Performance Excellence Rooted in Unwavering Integrity We do the right thing, always. We champion teamwork, accountability, continuous improvement, and celebrate successful outcomes of others, fostering an inclusive environment of excellence and collaboration. Essential Functions Manages mortgage loan pipeline in accordance with departmental processes and expectations Evaluates and determines compliance with: Loan program guidelines Federal, state, or local government guidelines, and regulations Internal policies and procedures Department compliance and quality control monitoring Assists mortgage production and origination team in qualifying loans and answering questions Maintains collaborative working relationships with all partners throughout the loan process Determines and recommends alternative loan terms or products as appropriate Keeps current on all internal policies and procedures, state and federal regulations, and coordinates with management to address any changes as needed Responds timely to all post funding audits, investor suspense, and other quality issues Assists with timely and accurate regulatory reporting requirements Supports all departmental areas and actively participates in departmental and organizational meetings Other Adheres to all company policies, procedures and business ethics codes Completes required regulatory training as assigned. Maintain strict adherence and compliance to all laws, rules, regulations and internal controls specific to your role, including but not limited to Bank Secrecy Act, Anti-Money Laundering, USA Patriot Act, OFAC and Fair Lending regulations. Knowledge/Skills/Abilities Knowledge Thorough knowledge and experience in underwriting conforming loan products Extensive knowledge of primary Automated Underwriting Systems Strong knowledge of mortgage lending compliance and regulations Skills Strong analytical, documentation, organizational and time management skills with ability to multi-task in a deadline-driven environment Excellent interpersonal, written and verbal communication skills Abilities Ability to efficiently work both independently and in a team environment Strong ability to effectively manage daily workload to meet or exceed service levels Ability to exhibit adaptability to effectively adjust to frequent changes Ability to be solution-oriented and an innovative problem solver Competencies Demonstrating Member Obsession Puts themselves in the Member's shoes Looks for friction points Makes it personalized and easy Demonstrating Performance Excellence Sets standards for elevating excellence Ensures elevated quality Takes responsibility Conducts continuous improvement Demonstrating Innovation Challenges current thinking Approaches change with a positive mindset Experience Minimum Requirements Five (5) years in mortgage lending operations underwriting loans Strong experience analyzing and evaluating documentation provided to ensure quality, completeness, qualifying eligibility, and compliance. This includes thorough analysis of: Credit history Qualifying income Assets Collateral, including property-type requirements (e.g. condominium, PUD) Title and Survey Insurance Disclosures Specific program requirements Experience in reviewing complex income scenarios for self-employed borrowers Experience in working with Encompass LOS Underwriting experience or designations for: Direct Endorsement / FHA loans VA SAR / LAPP / Veterans Administration loans USDA Non-conforming products Non-QM products Renovation and Construction Lending MCC, DPA, Bond programs Must be bondable Physical Demands The physical demands described are representative of those that must be met by an employee, with or without accommodation, to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Frequent While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and ability to adjust focus. Employee will make extensive use of the telephone and virtual communications requiring the ability to explain complex information effectively and accurately. Work Environment The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. This position requires frequently working onsite at UFCU Plaza in Austin, Texas. This position may involve periodic stressful conditions. May occasionally require an adjusted work schedule, overtime, and evening/weekend hours. Frequent computer use at a workstation up to two hours at a time. The noise level in the work environment is usually moderate INDUFCU

Location: Onsite in Birmingham, AL; Memphis TN, Lafayette, LA; New Orleans, LA; Dallas Texas; Miami, FL; or Dallas, TX. This position is responsible for the management of the digital experience for the credit card and lending products that reside on First Horizon's Treasury Management digital platform. ESSENTIAL DUTIES AND RESPONSIBILITIES * Develop a clear product vision and digital roadmap aligned with business goals * Routinely conduct market research to identify user needs and understand the competitive landscape. * Define product features and prioritize functionalities based on user value and business impact. * Gather product feedback from internal and external sources. * Provide product support to the Treasury Management Sales and Service partners. * Work with project teams and vendors to drive product enhancements. * Support other activities such as operations, customer communication, legal/regulatory research, and product pricing * Demonstrates knowledge of competitive market, operations and products and services that are included in support of Treasury Management product lines * Supports regional branches, sales and marketing in developing and providing product definitions in response to customer needs and market opportunities * Provides customer training and support on the use of Treasury Management products * Serves as a Treasury Management SME by participating in sales situations for key products (namely credit card and loans) * Collects and prepares financial, schedule, and sales information for products * Performs all other duties as assigned SUPERVISORY RESPONSIBILITIES * No supervisory responsibilities QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: * Bachelor (4-year college) degree and 5-7 years of experience or equivalent combination of education and experience COMPUTER AND OFFICE EQUIPMENT SKILLS * Microsoft Office suite CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc) * None required Hours * Monday- Friday * 9:00 AM - 5:00 PM About Us: First Horizon Corp. (NYSE: FHN), with $82.6 billion in assets as of September 30, 2024, is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights: * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Corporate Diversity Commitment: We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do. Follow Us: Facebook X formerly Twitter LinkedIn Instagram YouTube