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A secretary manages administrative tasks and supports executives or departments within an organization. They answer calls, schedule appointments, organize files, manage correspondence, and maintain office supplies. They also coordinate meetings, take minutes, and prepare reports for other executives or stakeholders. Secretaries are skilled in multitasking, communication, and time management. They often act as the first point of contact for clients and visitors and ensure the smooth functioning of any organization.
Anne McConnell Ph.D.
Professor, West Virginia State University
Avg. Salary $36,442
Avg. Salary $59,228
Growth Rate -8%
Growth Rate 0.3%
American Indian and Alaska Native 0.73%
Asian 3.85%
Black or African American 9.42%
Hispanic or Latino 16.47%
Unknown 3.88%
White 65.65%
Genderfemale 89.87%
male 10.13%
Age - 52American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 52Stress level is manageable
7.1 - high
Complexity Level is basic
7 - challenging
Work Life balance is good
6.4 - fair
Pros
Possibility of flexible hours
Can gain valuable experience in office administration
Opportunities for advancement within the company
Job can be relatively stable and secure
May have access to benefits such as health insurance and retirement plans
Cons
Could face high stress or pressure situations
May have to deal with difficult or demanding people
The job can be isolating, with limited social interaction or teamwork opportunities
Could face job insecurity due to automation and outsourcing
Salary may not be commensurate with education or experience level
Skills![]() ![]() | Percentages![]() ![]() |
---|---|
Customer Service | 14.85% |
Telephone Calls | 11.49% |
Payroll | 8.64% |
Scheduling Appointments | 8.60% |
Word Processing | 5.43% |
Secretary certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific secretary certification, having one may help you stand out relative to other applicants.
The most common certifications for secretaries include Word 2010 Certification and Certified Medical Administrative Assistant (CMAA).
When your background is strong enough, you can start writing your secretary resume.
You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a secretary resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.
Now it's time to start searching for a secretary job. Consider the tips below for a successful job search:
Are you a Secretary?
Share your story for a free salary report.
The average Secretary salary in the United States is $36,442 per year or $18 per hour. Secretary salaries range between $26,000 and $51,000 per year.
What Am I Worth?
Writing a message,Organizing receipts and expenses and sending them out when needed
Failure to comply with working hours, theft and fraud,
It my passion to help people in need. It makes me feel good to see people the Youth do well in the life
I don't like to see anyone stuck in between and not being helped.
everything except phones : Meeting,greeting, customer service, interviewing, on boarding, recruiting, presenting, etc.
phones - because of my accent