What is a secretary and how to become one

Updated January 8, 2025
4 min read
Quoted Expert
Anne McConnell Ph.D.
introduction image

A secretary manages administrative tasks and supports executives or departments within an organization. They answer calls, schedule appointments, organize files, manage correspondence, and maintain office supplies. They also coordinate meetings, take minutes, and prepare reports for other executives or stakeholders. Secretaries are skilled in multitasking, communication, and time management. They often act as the first point of contact for clients and visitors and ensure the smooth functioning of any organization.

What general advice would you give to a Secretary?

A

Anne McConnell Ph.D.

Professor, West Virginia State University

I would say it's important to be very attentive to the way you communicate with your employers, managers, and co-workers. Even sending an e-mail can be an opportunity to demonstrate your professionalism and communication skills. Some people think that no one knows how to write anymore, or how to communicate in a professional way. I don't think that's true. But we don't always think about how our writing can be a tool to communicate our competence and seriousness. If you know how to write and communicate professionally-which college grads do-then make sure to demonstrate that in the workplace.
ScoreSecretaryUS Average
Salary
2.8

Avg. Salary $36,442

Avg. Salary $59,228

Stability Level
6.0

Growth Rate -8%

Growth Rate 0.3%

Diversity
3.1
Race

American Indian and Alaska Native 0.73%

Asian 3.85%

Black or African American 9.42%

Hispanic or Latino 16.47%

Unknown 3.88%

White 65.65%

Gender

female 89.87%

male 10.13%

Age - 52
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 52
Stress Level
6.0

Stress level is manageable

7.1 - high

Complexity Level
4.4

Complexity Level is basic

7 - challenging

Work Life Balance
7.6

Work Life balance is good

6.4 - fair

What are the pros and cons of being a Secretary?

Pros

  • Possibility of flexible hours

  • Can gain valuable experience in office administration

  • Opportunities for advancement within the company

  • Job can be relatively stable and secure

  • May have access to benefits such as health insurance and retirement plans

Cons

  • Could face high stress or pressure situations

  • May have to deal with difficult or demanding people

  • The job can be isolating, with limited social interaction or teamwork opportunities

  • Could face job insecurity due to automation and outsourcing

  • Salary may not be commensurate with education or experience level

Secretary career paths

Key steps to become a secretary

  1. Explore secretary education requirements

    Most common secretary degrees

    Bachelor's

    38.2 %

    Associate

    23.5 %

    High School Diploma

    23.1 %
  2. Start to develop specific secretary skills

    Skills
    ascdesc
    Percentages
    ascdesc
    Customer Service14.85%
    Telephone Calls11.49%
    Payroll8.64%
    Scheduling Appointments8.60%
    Word Processing5.43%
  3. Complete relevant secretary training and internships

    Accountants spend an average of Less than 1 month on post-employment, on-the-job training. New secretaries learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a secretary based on U.S. Bureau of Labor Statistics data and data from real secretary resumes.
  4. Gain additional secretary certifications

    Secretary certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific secretary certification, having one may help you stand out relative to other applicants.

    The most common certifications for secretaries include Word 2010 Certification and Certified Medical Administrative Assistant (CMAA).

    More About Certifications
  5. Research secretary duties and responsibilities

    • Manage and oversee all STO relate actions task to OSD impacting future and current operations in STO.
    • Manage financial bookkeeping efficiently for the company using QuickBooks.
    • Lead DoD team that assist Pakistan in gaining military capabilities to conduct counter-terrorism operations against the Taliban.
    • Present information orally, using Microsoft PowerPoint to military officials on various office and personnel administrative functions.
  6. Prepare your secretary resume

    When your background is strong enough, you can start writing your secretary resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a secretary resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose From 10+ Customizable Secretary Resume templates

    Build a professional Secretary resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Secretary resume.
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  7. Apply for secretary jobs

    Now it's time to start searching for a secretary job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How Did You Land Your First Secretary Job

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Average secretary salary

The average Secretary salary in the United States is $36,442 per year or $18 per hour. Secretary salaries range between $26,000 and $51,000 per year.

Average Secretary Salary
$36,442 Yearly
$17.52 hourly

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How do secretaries rate their job?

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Secretary reviews

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A zippia user wrote a review on Dec 2022
Pros

Writing a message,Organizing receipts and expenses and sending them out when needed

Cons

Failure to comply with working hours, theft and fraud,


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A zippia user wrote a review on Aug 2020
Pros

It my passion to help people in need. It makes me feel good to see people the Youth do well in the life

Cons

I don't like to see anyone stuck in between and not being helped.


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A zippia user wrote a review on Jul 2020
Pros

everything except phones : Meeting,greeting, customer service, interviewing, on boarding, recruiting, presenting, etc.

Cons

phones - because of my accent


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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