Seafood Clerk job description

Plum Market - 3675 West Maple, Bloomfield Township Mi 48301

Full Time & Part Time positions available starting at $15/hr.

Plum Market is an emerging leader in the Grocery Retail industry. We are committed to stocking the very best selections of All Natural, Organic, Local, and Specialty Grocery items.

Our Team Members are passionate about delivering the highest quality food, beverage, and grocery essentials to our Customers, helping them achieve a better lifestyle. We make our Team Members and our Customers our top priority by delivering the best possible Customer retail experience.

Our Plum Market Grocery Stores are a reflection of the very communities we serve. From our Team Members to our Customers, local vendors and product selection, we are proud of the inclusive culture in which we thrive, and strive to promote at Plum Market. If you share our enthusiasm, please apply to see how you may fit in.

Benefits of working at Plum Market:

Full time & Part time positions available.

We can offer a variety of retail shifts to work with your schedule.

You can learn about great food and grow your passion at the same time.

We provide exceptional training to help you grow your knowledge.

Paid time and a half for working any of these five federally recognized holidays: New Year's Day, Labor Day, Fourth of July, Memorial Day and Thanksgiving.

Promotional opportunities. We are a growing company and you can grow with us!

Variety of medical, dental, and vision benefits to cover you and/or your family.

401k with company match after a 6 month waiting period.

20% off Team Member Discount.

50% off Team Member Lunch Discount.

Plum Market offers a desirable and rewarding place to work.

Must be over the age of 18 to apply.

Description:

The Meat & Seafood Clerk is responsible for providing exceptional Customer Service. They will make sure the Meat & Seafood Department is well stocked for our Customers. They will assist in receiving, store and stocking of merchandise while ensuring proper rotation and quality. They will build displays, process damaged produce and maintain proper fronting of the Meat & Seafood Department.

Who you are:

You are passionate and wish to continuously learn and grow your capabilities.

You model and provide exceptional Customer Service.

You value inclusion and work to create an environment where everyone feels welcomed and every voice is heard.

You love a challenge and the satisfaction that comes from meeting it.

You inspire people to want to be their best selves.

You have a love for all natural, organic and specialty products.

You have an eye for detail and enjoy merchandising.

What you will bring:

Passion for Customer Service.

Self-motivation.

Detail oriented nature.

Able to work a variety of shifts including nights, weekends and holidays.

Excellent verbal and written communication skills.

Able to stand and walk for up to 4 hours without a break.

Ability to bend and stoop to grasp objects, climb ladders, lift loads, up to 50 lbs. unassisted, push and pull carts weighing up to 100 lbs. unassisted.

What you will do:

Give exceptional Service to our Customers.

Create.

Execute.

Teach.

Learn.

Follow up.

Help other Team Members in the Meat & Seafood Department.

Communicate effectively with Customers, Team Members, Store Leadership and Director Group.

Adhere to all Plum Market policies and standard operating procedures.

PI194571406

• High school diploma or equivalency degree.
• Preferred 1 -2 years grocery retail experience in Meat department processes and procedures.
• Previous experience in a natural foods industry is a plus.

Knowledge, Skills, and Abilities

• Must maintain the highest level of customer service at all times.
• Ability to adapt to the ever-changing high volume retail while working in a cross-functional team environment.
• Must have the capacity to take initiative when problems arise.
• Flexibility to adapt in a variety of situations.
• Must have advanced attention to detail with the capability to prioritize and meet deadlines.
• Excellent verbal communication and interpersonal skills for dealing cross functionally with peers and senior management.
• Ability to multitask and have excellent organizational skills is essential.

· Must be able to support and contribute to team goals

· Ability to work varied hours/days as business dictates.

· Must be familiar with Health Department guidelines and regulations as they pertain to a grocery retail environment.

· Must have basic knowledge of math, weights, and measures.

· Must have skills working with knives, tenderizers, grinders, and general meat machinery.

· Must have expert packaging and wrapping skills.

· Ability to cut and weigh various amounts of meat and seafood.

· Understands COOL compliance for seafood products; what country the various products are coming from.

Job Function Analysis

Physical Demands

· Sit Rarely 1–2 hours

· Stand Continuously 1–8 hours

· Walk Continuously 2–8 hours

· Drive Frequently 2-4 hours

· Balance Frequently 34–66%

· Bend Occasionally 1–33%

· Climb (2–6 ft) Occasionally 1–33%

· Crawl Occasionally 1–33%

· Crouch/Squat Occasionally 1–33%

· Kneel Occasionally 1–33%

· Reach (forward & overhead) Frequently 34–66%

· Twist (45 degrees at waist) Occasionally 1–33%

Lifting/Carrying

· 0–10 lbs. Occasionally 1–33%

· 11–25 lbs. Occasionally 1–33%

· 26–50 lbs. Occasionally 1–33%

· 51–100 lbs. Never 0%

Repetitive Motion

Right & Left Grasping Frequently 34–66%

Fine Manipulation Occasionally 1–33%

Pushing and Pulling Occasionally 1–33%

Lower extremities Never 0%

Environmental Conditions :

Some extreme temperatures are possible. Some ventilation and exhaust fans.

REQUIREMENTS

• Stocks meat and seafood cases; includes presentation of product, facing, filling, and organization of all product items as set by the Meat Department schematics as well as ensuring tag and pricing accuracy.
• Responds positively to customer’s inquiries and assists customers with purchases, information and product selection; requires selling and cross selling of products.
• Ensures cleanliness of meat and seafood cases, storage area, and work area for sanitation and safety; includes cleaning of shelves and products, keeping floors free of liquid spills or water, removing hazardous debris from floor and sweeping.
• Must be at least 18 years old.

ABOUT THE COMPANY

We hire friendly, knowledgeable people who are enthusiastic about healthy lifestyles. Our team members are encouraged to be themselves. Instead of memorizing scripts, they're authentic, friendly and fun. Happy team members naturally provide better service.

Job Brief

Working behind a seafood display case, a clerk will greet guests and help them select the best seafood product for their needs. After selection, the clerk will weigh, wrap, and price the item.

Do you have a friendly personality; enjoy meeting and interacting with people and love seafood?

We are currently looking for Seafood Clerks to join our team at our cafe in the city of Santa Monica, working behind our seafood counter. We are looking for highly energetic, motivated individuals that will provide efficient and courteous service. Our Seafood Clerks should be able to demonstrate excellent customer service skills since working the customer counter is a primary responsibility!

Your duties as a Seafood Clerk will include:

Helping our customers in selecting the best seafood products

Help maintain an attractive seafood display case

Select, wrap, weigh, and price items

Encourage customers to sample our products

Discuss our other line of products (sauces, marinades, etc.) in an effort to upsell

Advise customers on seafood safety handling

Follow all department procedures

Job Requirements:

Previous customer service experience in a grocery/retail environment a plus

Excellent communication skills with the ability to effectively communicate with customers

General seafood knowledge is preferred but we are always willing to train the right candidate

Willingness to work as part of a team

Highly motivated with the ability to work in a fast-paced environment

Excellent time management skills

Ability to work a flexible schedule (nights, weekends, holidays.)

Serve Safe Certified (preferred but may be obtained after employment)

Our customers come back to us time and again not only to get the freshest and highest quality seafood but for the experience. If you feel you can help our customers have a positive and wonderful experience every time they step into our stores then we encourage you to apply.

Santa Monica Seafood Co. offers great Compensation/Benefits, (Medical, Dental, Vision, Life, 401K plan with match). Paid holidays and vacation. Employee discount, including at our company retail stores/cafes. Employee referral bonus program and much more!

IND123