Scheduler Jobs in Worth, IL

at Amada Senior Care, we believe caregiving is a calling - and it takes a village to make it work. Our caregivers are superheroes, and we're looking for a Scheduler Extraordinaire to keep their days running smoothly and our clients smiling. If you're a master of matching, juggling schedules like a pro, and love helping people, we'd love to meet you! 💛 Who You Are: You believe compassion comes first, always. You're a problem-solving ninja who can think fast and act faster. You've got A+ communication skills - you're clear, calm, and kind, even under pressure. You have the character to do the right thing, even when no one is watching. You're committed to building relationships and going the extra mile for both clients and caregivers. 🛠️ What You'll Do: Match caregivers with clients like a professional care matchmaker Build schedules that balance client needs and caregiver preferences Respond to call-offs and fill open shifts without breaking a sweat Keep everything up-to-date in our system (AxisCare experience = a gold star 🌟) Work closely with our care team to deliver exceptional service Help create a culture where caregivers feel supported and valued 🎯 What You'll Need: Scheduling or staffing experience in home care, healthcare, or a fast-paced people-focused environment A cool head, a warm heart, and a sense of humor Strong computer skills and super-sharp attention to detail A love for seniors and the people who care for them Willingness to share in our on-call schedule (we've got your back!) 💥 Why Amada? We live our core values - and we mean it We support each other like family We work hard, laugh often, and celebrate wins You'll have a direct impact on the lives of clients and caregivers Competitive pay, opportunity to grow, and a team that truly cares Ready to make schedules that make a difference? Come join a company that leads with heart, rewards hustle, and believes in doing the right thing. 🎉 Apply now - and let's do something amazing together! 🎉

Senior Mechanical Construction Scheduler & Claims Avoidance Specialist Are you a dedicated construction scheduling professional that is looking to advance their career with Helm? We are looking for an innovative scheduling professional to establish and lead a new Scheduling & Claims Mitigation Department. This role demands expertise in critical path method (CPM) scheduling, mechanical system installation sequences, and proactive schedule risk analysis to minimize disputes. The successful candidate will initially provide centralized scheduling support across multiple large projects while developing protocols to prevent claims through schedule integrity - ultimately building a team to serve 80% of our $200M+ annual project portfolio. This position will initially be housed in our national mechanical division which is responsible for the HVAC, Plumbing, and Piping scopes of work for new construction projects as well as remodel work in buildings such as mission critical facilities, hospitals and associated healthcare buildings, high-rise buildings, athletic stadiums, and other commercial building types located throughout the Midwest. This role will be based in our Westmont, IL office. Skills / Responsibilities: Critical path schedule development and maintenance - using Primavera P6 scheduling software you will create resource-loaded critical path method (CPM) schedules for complex mechanical projects including HVAC, process piping, and industrial systems which includes: Conducting constructability reviews of mechanical sequences with Foremen and engineers to validate activity durations Analyzing schedules provided to us by clients and/or General Contractors for viability of sequencing operations in the goal of identifying errors and bottlenecks Modeling parallel workstreams for sheet metal, plumbing, and equipment installation while respecting union jurisdictional boundaries Integrating procurement timelines for specialty valves, chillers, and other equipment into the P6 schedule Integrating Building Information Modeling (BIM) workflows as well as prefabrication processes into the P6 schedule Developing standardized WBS templates for mechanical projects Establishing earned value metrics to track piping spool installation rates against labor hours Claims avoidance through schedule analysis - you will implement proactive measures to prevent disputes by: Performing weekly schedule variance analyses comparing planned vs. actual mechanical completion percentages Documenting root causes of delays using time impact analysis (TIA) methodologies for RFI responses and change orders Maintaining a risk register tracking latent conditions like delayed equipment deliveries or design conflicts in mechanical rooms Conducting monthly schedule audits to ensure compliance with ASTM E2691-22 Standards for construction schedules Implement schedule risk assessment toolkits using Monte Carlo simulations Cross functional collaboration - serve as a scheduling liaison between: Project Managers to align mechanical milestones with other trades VDC Managers to align required BIM work on projects Prefabrication shops to synchronize ductwork/piping/module production with field needs and delivery requirements Union dispatchers to forecast pipefitter/plumber/sheet metal manpower requirements Owner Representatives during schedule review meetings Develop training modules for superintendents on schedule compliance Requirements: Bachelor's degree in engineering, construction management, finance, or other related degrees Minimum of at least 7+ years scheduling mechanical construction projects exceeding $10 million in value Expert proficiency in Primavera P6 software with a portfolio demonstrating: Working knowledge of: Professional certification(s) such as PMP, PSP, or CCM preferred Salary & Benefits Range: $115,000-$140,000 Final determination of a successful candidate's pay is based on job-related knowledge, skills, education, and experience. Helm provides a competitive compensation package that recognizes an individual's experience and qualifications combined with a benefits package to meet your needs. As a valued member of the Helm team, your benefits package will include: 401K plan with matching contributions Health, Vision, and Dental Insurance Paid Time Off Company annual bonus program Health Savings Account, Health Reimbursement Account and Flexible Spending Accounts Health Wellness Programs Ongoing education stipend for AACE/ASTM certifications Possibility of hybrid work environment (3 days onsite, 2 days remote) Join Helm and become part of our supportive, family-like culture where hard work is recognized and rewarded. Your contributions will make a meaningful impact on our projects, ensuring every day you go home knowing you've played a vital role in our success. If you're ready to embark on a fulfilling career journey, apply now to join our dedicated team at Helm.

PLEASE ONLY APPLY IF YOU HAVE DENTAL SCHEDULING EXPERIENCE. We are seeking a highly organized and detail-oriented Dental Scheduler to join our team. The ideal candidate will play a crucial role in managing appointments, coordinating schedules, for our dentists, dental assistants and hygienists within our nursing home setting. This position would be the centralized scheduler for different states and nursing homes. This position requires strong administrative skills, communication skills, a solid understanding of dental scheduling, and the ability to handle verification processes while adhering to HIPAA regulations. Responsibilities Must have dental scheduling experience or a dental assistant/hygienist background Manage patient scheduling for appointments, ensuring optimal use of time and resources. Verify insurance information through our dental software. Utilize computer systems to input and update patient information accurately. Operate phone systems to communicate effectively with patients, staff, and external providers. Verify insurance benefits and coverage. Maintain compliance with HIPAA regulations while handling sensitive patient information. Collaborate with dental staff to optimize scheduling efficiency and patient flow. Support administrative tasks that contribute to the overall functionality of the office. Experience A minimum of three years as a dental scheduler Must be comfortable on the phone and possess strong customer service skills. Proficiency in dental terminology and health information management. Knowledge of insurance verification processes. Proficient in using computer systems for scheduling and administrative tasks. Excellent communication skills, both verbal and written, with the ability to manage multiple tasks simultaneously. Ability to work independently as well as part of a team in a fast-paced environment. Benefits Full time position Monday - Friday Health Insurance after 90 days of employment 7 paid holidays Paid PTO after 6 months of employment Join our team as a Scheduler where your organizational skills will contribute significantly to the overall efficiency of our healthcare services. We look forward to welcoming a dedicated professional who is committed to providing exceptional support in a fast-paced environment. Job Type: Full-time Pay: From $20.00 per hour Expected hours: 40 per week in person in Joliet headquarters office Benefits: Health insurance On-the-job training Paid time off Paid training Medical Specialty: Geriatrics Schedule: Monday to Friday No weekends Experience: Customer service: 3 years (Preferred) dental Scheduling: 3 years (Required) Computer skills: 3 years (Required)

Nippon Paint Automotive Americas Inc. (NPAA) offers employees a generous earned bonus structure including monthly hourly attendance bonuses, merit increases and an annual bonus incentive plan. Employees receive 11 paid holidays per year, earn paid time off, can enroll in comprehensive health and welfare plans and a 401K plan with an exceptional company match. We provide employee recognition programs, tuition reimbursement and much more. When you join our team, you are part of our NPAA family. We hold several events throughout the year for our employees to show our appreciation for their hard work and dedication. Come join a great team! POSITION SUMMARY: The Senior Scheduler will be responsible for developing and maintaining production schedules to ensure seamless operations and on-time delivery. This role includes collaboration with Demand Analysts, production teams, and other stakeholders to manage inventory levels, resolve manufacturing challenges, and optimize scheduling processes. Success in this role requires a strong combination of organizational, analytical, and communication skills to align scheduling activities with business goals and improve efficiency. POSTION RESPONSIBILITIES: Schedule Development and Management: Create, initiate, and maintain production schedules using SAP and other tools. Generate process orders and ensure materials and resources are prepared for each stage of production. Use plant lead times, historical data, and performance metrics to develop accurate and optimized schedules. Project Leadership and Strategic Planning: Lead scheduling-related projects, ensuring timely completion and alignment with strategic objectives. Apply a strategic mindset to identify and implement innovative scheduling and process improvements. Oversee cross-functional initiatives that impact production planning, resource allocation, and operational efficiency. Customer and Commercial Collaboration: Partner with commercial teams and customers to align production schedules with demand forecasts and delivery expectations. Act as a liaison to address customer concerns related to timing, status updates, and potential scheduling conflicts. Build and maintain strong relationships with stakeholders to ensure transparency and trust. Production Coordination: Provide forward guidance on materials and processes to ensure seamless production flow. Adjust schedules proactively to address unexpected changes, delays, or challenges in the manufacturing process. Communicate schedules to relevant teams, ensuring all stakeholders are informed of updates or changes. Inventory and Material Management: Monitor inventory levels to ensure materials are available for production without overstocking. Compute material requirements and coordinate internal transfers between warehouses and facilities to meet production demands. Cross-Functional Collaboration: Work closely with Demand Analysts, Customer Service, Quality, and Purchasing to align schedules with customer demands and material availability. Provide regular updates to stakeholders on potential risks, and mitigation plans. Issue Resolution and Continuous Improvement: Identify and resolve scheduling conflicts, bottlenecks, or inefficiencies to minimize disruptions. Assist in implementing best scheduling practices and refining processes to improve productivity. Data and Systems Analysis: Analyze production schedules, resource utilization, and critical path activities to identify areas for improvement. Use tools like flowcharts, spreadsheets, and databases to model complex scheduling scenarios. POSITION QUALIFICATIONS: Bachelor's degree in supply chain, Business Administration, Operations Management, or a related field. Minimum of 5 years of experience in manufacturing operations or production scheduling. Proficient in ERP systems, especially SAP (highly preferred). Advanced Excel skills, with the ability to analyze and manage complex datasets. Familiarity with scheduling software and tools for production planning. Understanding production workflows, lean manufacturing principles, and capacity planning. Nippon Paint Automotive Americas Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Our client is seeking a temporary Front Desk Coordinator to support their team for the next six months. This highly administrative role will play a pivotal role in the success of a high-energy, fast-paced finance unit. You'll oversee the front desk operations and provide white glove service to employees and visitors. You'll also work alongside other administrative personnel to ensure seamless coordination and communication between the unit and the rest of the company. This is the perfect opportunity for an independent, proactive individual with a polished, professional presence. The ideal candidate has previous experience in office coordination or executive assistance and the ability to creatively problem-solve in a fast-moving environment. Flexibility is a must, as well as the ability to work onsite in downtown Chicago five days per week. Please note that this is strictly a temporary position. Responsibilities: Act as the team's primary point of contact and ensure smooth daily operations by greet in a fast-paced, startup-like environment Provide daily support to the trading team, working closely alongside their dedicated EA and travel team to ensure seamless coordination and communication Ensure catering, facility issues, and vendor coordination is handled efficiently Maintain awareness of floor activity, manage logistics, and ensure everything runs smoothly Light reception work, mostly focused on physical space management Liaise with tech, talent, recruiting, and facilities teams via Jira and other platforms Maintain communication with the workplace services team to stay aligned on building operations Provide a polished, professional presence while remaining flexible and quick-thinking in a dynamic environment Requirements: 2+ years of experience in office administration Bachelor's degree required Strong organizational abilities, including attention to detail and time management Proficiency in MS Office, Slack, Zoom, and Teams required; Jira preferred Professional, polished presence with the confidence to interact with executives and senior leadership Ability to creatively problem-solve in a fast-paced, high-energy environment Availability to work in-office five days a week

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together. Description There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose - Connecting People, Uniting the World - is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we're growing - in the years ahead, we'll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world? Key Responsibilities: * Responsible for leading and transforming all aspects of pilot crew scheduling and coordination for the worldwide pilot population * Serves as a resource for and represents Flight Operations on the company's negotiating team when require * Directs the management of daily and short-range pilot schedules, the reassignment of pilots on a system basis, and coverage to ensure customer-focused, cost-effective, and consistent administration of schedules * Directs communication and coordination with System Operations Control to minimize recovery from schedule disruptions * Ensure pilot crew schedulers are trained and proficient in the application of the pilot contract, FARs and associated systems used in the daily operation * Identify and implement process enhancements and scheduling efficiencies United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the "desired" qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table! Qualifications What's needed to succeed (Minimum Qualifications): * Bachelor's Degree in Logistics, Operations Research, Transportation, or related area * 10+ years of relevant experience * 5+ years of operational experience * 2+ years of leadership experience * Problem solving, continuous improvement, and strong communication skills * Must be legally authorized to work in the United States for any employer without sponsorship * Successful completion of interview required to meet job qualification * Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): * Advanced Degree in Logistics, Operations Research, Transportation, or related area * 5+ years of operational experience in Crew Scheduling or similar area United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation. The base pay range for this role is $155,895.00 to $212,410.00. The base salary range/hourly rate listed is dependent on job-related, non-discriminatory factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

About ECC: Elgin Community College serves over 9,000 students at every stage of their educational journeys, including university transfer programs, career and technical education, continuing education classes, and adult basic education. As a community, we pride ourselves on nurturing a welcoming campus where every person-students, staff members, faculty members, and campus visitors-feels valued. The work of each ECC employee is central to the college's mission, and as an employer, the college fosters a positive environment through professional challenges, excellent benefits, and opportunities for recognition and camaraderie. Work Schedule: Flexible schedule to meet the needs of the department Rate of Pay: $17.00/hr FLSA Status: Non-exempt Grant Funded: No Job Summary: This temporary position requires extensive data entry, demanding critical thinking and an understanding of its impact on students and various college departments. The projects associated with this role are crucial to the daily operations of admissions, First Stop, registration, and records. Required Knowledge, Skills & Abilities: High school diploma or GED. Ability to work independently with limited supervision. Excellent communication skills. Ability to follow directions. Ability to understand the application and impact of data entry. Experience in college records and registration departments, preferred Strong critical thinking skills. Attention to detail. Desired Knowledge, Skills & Abilities: Essential Duties: Registration: Process batch registrations. Verify residency status. Administer placement tests. Answer general email and chat inquiries. Records: Build prerequisites for AP, CLEP, and transfer credit courses. Conduct graduation evaluations. Answer general email and chat inquiries. Admissions: Enter high school transcripts. Perform scanning tasks. Answer general email and chat inquiries. First Stop: Assist students with registration and payment plans during new student orientation (NSO). Enter and evaluate college transcripts for minimum competencies. Answer general email and chat inquiries. Other Duties: Physical Demands: Sedentary (up to 10 lbs occasionally, sitting most of the time) Visual Acuity: Close visual acuity (e.g. computer, assembly) Work Environment: Moderate noise Environmental Conditions: Typical office or administrative Equal Employment Opportunity Statement: Elgin Community College does not discriminate, or tolerate discrimination, against any member of its community on the basis of race, color, national origin, ancestry, sex/gender/gender identity, age, religion, disability, pregnancy, veteran status, marital status, sexual orientation, or any other status protected by applicable federal, state or local law in matters of admissions, employment, or in any aspect of the educational programs or activities it offers. In addition, Elgin Community College provides reasonable accommodations to qualified individuals with disabilities to ensure equal access and equal opportunities with regard to employment practices, educational opportunities, and programs and services. If you need a reasonable accommodation for any part of the application and hiring process, please notify the College's EEO/AA Officer. Determinations on request for a reasonable accommodation will be made on a case-by-case basis.

Company Overview: Modern Pain Consultants is a renowned Interventional Pain Practice committed to providing exceptional patient care and innovative pain management solutions. We are a well-established, higher volume Interventional Pain Practice seeking a seasoned, talented full-time surgery scheduler with a can-do attitude and strong professionalism. You must be computer savvy for this position. We are EMR - based, using EMA; Experience with EMA is very beneficial, but not required. Looking for candidates who want a long-term, stable position with opportunity for advancement. As a Surgery Scheduler, you will be responsible for providing concierge level surgery scheduling support to our patients. This includes one on one consultation, an explanation of how the procedures may be covered and follow up as necessary. Essential Functions/Duties/Responsibilities: Coordinates and schedules surgeries, follow-up appointments as designated by physicians. Interacts with patients', physicians, and other staff both within the Clinic and at outside facilities providing accurate, timely and responsive information. Processes and routes all surgery scheduling paperwork to meet physician and clinic requirements. Ensures efficient telephone communication. Follows all written protocols and procedures of the clinic. Demonstrates courtesy and helpfulness toward patients and their families. Must be able to recognize and respond appropriately to urgent/emergent situations per clinic protocols. Establish and maintain effective working relationships with physicians, staff, and management. Identifies scheduling barriers and implements solutions to improve scheduling results based on predetermined goals. Qualifications & Skills: High school diploma or GED required. 1+ years surgery scheduling or related experience. Must be able to communicate effectively with physicians and patients. Must be capable of establishing good working relationships internally and externally. Strong knowledge of clinical / medical practice operations, procedures, terminology, and administrative procedures. Must be flexible and can effectively multitask. Proficient in computers and relevant software applications and practice management technology. Ability to collaborate across departments and build effective relationships with internal and external customers to achieve goals Experience in Pain Specialty is Preferred American Family Care is the leading provider of urgent care with more than 200 centers nationally and ranked by Inc. Magazine as one of the fastest-growing companies in the U.S. We offer a fast-paced, collaborative environment with health benefits and opportunities for advancement within a growing organization. We have locations in Willowbrook, IL and coming soon in Naperville, IL.

Title: Program / Project Scheduler Hire Type: Long Term Contract Embedded Sterling has helped build careers for thousands of professionals like yourself. Our expert recruiters support you at every step in the process, and as a Best of Staffing company, Sterling provides exciting work with exceptional employers across the U.S. As a contract employee of Sterling, you are eligible to receive a Full Employee Benefits Package that includes paid time off, paid holidays, three medical plans to choose from, dental & vision plans, 401(k), and an Employee Stock Ownership (ESOP) plan. Job Summary: Seeking a Program / Project Scheduler for Energy projects in the Warrenville, IL area (30 miles west of Chicago). The successful candidate will be responsible for developing and managing project schedules while ensuring alignment with the scope of work for Energy & Utility projects. This role requires experience with scheduling software and the ability to analyze project timelines, track progress, and coordinate with key stakeholders to ensure timely completion of deliverables. Job Duties: Create Work Breakdown Structures (WBS) and develop schedules based on project WBS. Develop and update summary-level and detailed schedules based on communication with project stakeholders. Incorporate logic into schedules and define critical paths. Evaluate critical and near-critical activity sequences. Integrate resources and budgets into project schedules. Manage schedule baselines and develop milestone reporting, including tracking long-lead procurement items. Perform monthly progress updates and validate completion percentages against weighted milestones. Review and validate subcontractor schedules, ensuring proper integration into the master schedule. Reforecast completion dates and suggest corrective actions when delays occur. Develop recovery plans as necessary. Forecast future resource requirements and develop look-ahead reports. Support cash flow forecasting with schedule reports and projected completion dates. Qualifications: Education: BA/BS in Engineering, Construction Management, or related field. Equivalent industry experience will be considered. Required Experience: At least 1-5 years of project scheduling experience. Proficiency with Primavera P6 and/or Microsoft Project. Experience working on Energy & Utility projects. Desired Experience: Proficient in Earned Value Management, including the development of rules of credit. Experience conducting risk assessments using Monte Carlo simulations. Skills: Strong ability to work within cross-functional teams and facilitate communication across various stakeholders. Continuous improvement mindset, identifying innovative ways to enhance scheduling processes. Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.

The ABA Scheduler for In2Great! Pediatric Therapy Services is responsible for managing the scheduling of clients for therapy services, ensuring efficient communication between therapists and clients, scheduling ABA appointments, resolving conflicts, scheduling makeup sessions and handle cancellations. The scheduler will also answer calls, direct messages, and audit schedules. This full-time role is a critical part of ensuring that our family and client centered environment is maintained through providing timely communication and friendly customer service daily. Responsibilities: Building daily/weekly schedule for clients based on their team of R(BT)s Adjust daily/weekly schedule according to planned and/or unplanned staff/client schedule changes Communicate with R(BT)s when daily/weekly changes have occurred Maintain communication with families to ensure communication of department schedule changes Collaborating with BCBAs to ensure appropriateness of staff/client teams matching Collaborating with the billing team to ensure accuracy with all appointments Collaborating with related services to ensure no gaps in daily coverage Monitoring and document staff/client cancellations Providing excellent customer service to clients in a professional manner Office Setting, sitting for long periods of time and viewing computer screens Performing RBT duties when needed Maintaining patient confidentiality Computer skills: Microsoft Teams, Outlook, Excel Requirements: Registered Behavior Technician (RBT) Certification Previous experience working in Applied Behavior Analysis (ABA) Strong communication skills Experience with developing and maintaining ABA Scheduling for clients and their R(BT) teams

Salary: $880 / Week Amergis Healthcare is actively looking for Bilingual Behavioral Health Schedulers that would be interested in a 13 Week, Hybrid Full-Time Contract at a Facility in Berwyn, IL. Additional details of the contract are below: Bilingual Behavioral Health Scheduler Location: Berwyn, IL (Hybrid) Pay Rate: $22 per hour Schedule: + Hybrid - The position requires 3 days on-site at the office each week in Berwyn, IL. Additional on-site hours as needed. + Weekly Schedule: Tuesdays-Fridays: 9:30-7; Saturdays: 9am-1pm. + On-site workdays: Tuesday, Wednesday, and Thursday + Remote optional days: Friday and Saturday Duration: + 13 Weeks (Potential for Temp to Perm) Essential Duties and Responsibilities: 1) Maintains the schedules of the behavioral health direct service staff in the Electronic Health Record, including maintaining the blocks of time for clinical and administrative time. Updates schedules in the system as staff availability changes. 2) Schedules appointments for clients of Pillars Community Health. 3) Provides outreach to people seeking behavioral health services; explains assessment process, including information on consents, items to bring in, and what to expect during the initial appointment. 4) Maintains call list, documents number of outreach attempts and follows department procedures for engagement and discharge based on call response. 5) Provides clear and professional communication and excellent customer service. 6) Cancels and/or reschedules BH direct service staff absences, assists with permanent schedule changes, or changes to appointment details. 7) Follows up with clients who missed their appointment to reschedule or facilitate discharge from services. 8) Monitors schedules for accuracy, cancellations, and back fill openings. 9) Other duties as assigned. Requirements: + High School Diploma or GED required. + At least 2 years of experience required where one has worked in a centralized healthcare scheduling system, where the primary responsibility is to maintain staff schedules, schedule appointments for healthcare professionals, and follow up with patients/clients + Bilingual in Spanish and English required. + Strong customer service skills. + Excellent organizational, time management, and written and verbal communication skills. + Ability to work on multiple tasks simultaneously meets required timelines and performs in a fast-paced, complex organization. Benefits At Amergis, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits: + Competitive pay & weekly paychecks + Health, dental, vision, and life insurance + 401(k) savings plan + Awards and recognition programs *Benefit eligibility is dependent on employment status. About Amergis Amergis, formerly known as Maxim Healthcare Staffing, has served our clients and communities by connecting people to the work that matters since 1988. We provide meaningful opportunities to our extensive network of healthcare and school-based professionals, ready to work in any hospital, government facility, or school. Through partnership and innovation, Amergis creates unmatched staffing experiences to deliver the best workforce solutions. Amergis is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

About Your Future with TruTeam Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a "Great Place to Work" of value to you? Look no further! At TruTeam, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career. Job Description Your Responsibilities Searching for an energetic operational support professional who enjoys wearing multiple hats to manage our busy branch office! If you are a reliable, well-organized person who can handle day-to-day operations with a focus on efficiency and time management, we want to talk to you! You will be responsible for a variety of tasks from the compliance of purchasing, accounting, credit/collections, IT and overall administrative requirements. In addition, you will be responsible for effectively handling Human Resources administration and employee relations programs. * Manage records and information. * Perform accounting and/or financial analysis. * Monitor credit and collections activities. * Manage daily conversion of quotes to work orders. * Review and approve vendor invoices. * Provide HR administrative assistance to management teams. * Encourage and improve cross-department internal communication. * Perform general office tasks (replenish office supplies, distribute mail, custodial duties, etc.). * Any other duty, task, or responsibilities as assigned. Your Qualifications * Minimum of 18 years of age. * If operating a Company Vehicle, a valid driver's license will be required. * Previous experience in administrative services or other related fields. * Detail-oriented with the ability to prioritize and manage a variety of tasks. * Strong leadership qualities. * Bi-lingual English/Spanish (preferred). Travel Requirements Type of Travel Required: Local Amount of Travel Required: Physical Requirements Work is performed in a typical office environment and may require standing, bending, lifting boxes or packages under 10 lbs., and remaining in a stationary position for long periods of time. Work requires regularly inputting/retrieving words or data into or from an automated/computer system. Your Benefits We care about the health and safety of all employees and provide a range of benefits to assist in prioritizing your wellbeing. Listed below are a few of our available benefits: * Competitive Compensation * Medical, Dental and Vision * Strive Wellness Program * 401(k) Matching * Paid Holiday and Paid Time Off (PTO) for all positions * AssuredExcellence: minimal to no cost medical care and prescription drugs * Flexible Spending Accounts (FSA): Healthcare and Dependent care * Health Spending Account (HSA): with employer contribution * Life & Disability Insurance * Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues, etc. * Employee Referral Bonus * Paid Military Leave * Tuition Reimbursement * Length of Service Award Compensation Range Hourly: $22.00 - $27.00 TopBuild Corp. (NYSE: BLD) is the leading installer and distributor of insulation and building material services nationwide. TruTeam is part of the TopBuild family of companies, which comprises of approximately over 450 branch locations across the United States and Canada. As a company, we actively engage in corporate social responsibility through our commitment to Environmental, Social, and Governance (ESG) practices. Additionally, we prioritize diversity and inclusion in our organization. If this interests you, we encourage you to join our company and find a variety of career opportunities awaiting you! TopBuild Corp. is an equal opportunity employer (EOE), this includes protected Veterans/Disability. The employee must be able to perform the essential functions of the position. Upon request and absent undue hardship, reasonable accommodation will be offered to enable employees with disabilities to perform the essential functions of the job.

We are looking for a Patient Scheduler to join our pediatric therapy team at our Naperville, IL center. We are looking for someone who is available Monday, Wednesday, Friday from 8:00am-4:30pm, Tuesday and Thursday from 7:00am-3:30pm, and one Saturday a quarter from 7:00 am until 3:00 pm. As a Patient Scheduler, your role is pivotal in creating a great end-to-end client experience. You'll learn to understand client needs and how you-along with our teams-can harness our multidisciplinary environment to ensure client satisfaction. Our benefits: Support and learning: We offer comprehensive training and support. In your first 90 days, you'll learn about our systems and services and have all the tools you need to create a great client experience. Health, Dental, and Vision Insurance: Enjoy comprehensive coverage for your health and wellness. 401(k) with Company Match: Plan for your future with our 401(k) program. Time Off: Benefit from flexible scheduling and paid time off for full-time employees to achieve a healthy work-life balance. Team Building: Join a culture of collaboration and camaraderie. Participate in monthly social events with your team to build strong professional relationships. Teladoc subscription (for full and part time employees, available day 1) Calm app membership: Available for free to all employees and up to 5 friends/family. We don't just encourage our teams to speak openly to management, make suggestions, and leave feedback, we empower them to do so. Join one or more of our committees to get involved in organizational initiatives. Be a part of our Experience Team, DEI Committee, Brand Ambassadors, and more! Does this sound like you? You have at least 1 year of experience in a customer-facing, customer-service role. You've previously managed appointment scheduling for a medical office, coordinating with professionals and clients. You have excellent oral, listening, communication and self-awareness skills. Those who know you describe you as having unflappable patience and compassion. Autism affects each person in diverse ways, and you will need to provide consistent, calm care and follow-up. You have the ability to work in a fast-paced environment with changing circumstances while maintaining a positive attitude. You are committed to ongoing learning and professional development. Your role as a Patient Scheduler: As a member of our team, you will: Coordinate the therapists' schedule at the beginning of each week based on clients' needs and the therapists' productivity requirements Send welcome email packets to new client families Review client's account to accuracy and document all client communication Maintain daily volume of phone calls and emails Attends weekly huddle meetings in center Ensure that any service inquiries are answered and that follow-up is made as needed Physical demands: The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required to sit, stand, bend and walk regularly; lift and/or move up to 45lbs pounds. Visual and auditory ability enough for written and verbal communication. The noise level in the work environment is usually moderate. Our interview process: We care deeply about our teams and the people who make them up. Our interview process is designed to make you feel like you know us and will be happy and fulfilled as a member of our team. We have a three-step interview process: Video Interview: Get to know us, and let us get to know you! Our Recruiting team will dive into discussions about compensation, benefits, culture, and more. We want you to feel confident and informed about who we are. In-Person Interview: Experience our environment firsthand! You'll head to the center, meet your future co-workers in the clinical team, and explore our facility. We want you to see the space and meet some of the people you'll be working with. Virtual Leadership Interview: You'll connect with our Area Director and discuss hypothetical cases, your previous experience, and the growth you are looking to achieve. We want you to understand the support you'll receive while working with us! Per hour$18—$22 USD

About Your Future with TruTeam Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a “Great Place to Work” of value to you? Look no further! At TruTeam, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career. Job Description Your Responsibilities Searching for an energetic operational support professional who enjoys wearing multiple hats to manage our busy branch office! If you are a reliable, well-organized person who can handle day-to-day operations with a focus on efficiency and time management, we want to talk to you! You will be responsible for a variety of tasks from the compliance of purchasing, accounting, credit/collections, IT and overall administrative requirements. In addition, you will be responsible for effectively handling Human Resources administration and employee relations programs. Manage records and information. Perform accounting and/or financial analysis. Monitor credit and collections activities. Manage daily conversion of quotes to work orders. Review and approve vendor invoices. Provide HR administrative assistance to management teams. Encourage and improve cross-department internal communication. Perform general office tasks (replenish office supplies, distribute mail, custodial duties, etc.). Any other duty, task, or responsibilities as assigned. Your Qualifications Minimum of 18 years of age. If operating a Company Vehicle, a valid driver's license will be required. Previous experience in administrative services or other related fields. Detail-oriented with the ability to prioritize and manage a variety of tasks. Strong leadership qualities. Bi-lingual English/Spanish (preferred). Travel Requirements Type of Travel Required: Local Amount of Travel Required: Physical Requirements Work is performed in a typical office environment and may require standing, bending, lifting boxes or packages under 10 lbs., and remaining in a stationary position for long periods of time. Work requires regularly inputting/retrieving words or data into or from an automated/computer system. Your Benefits We care about the health and safety of all employees and provide a range of benefits to assist in prioritizing your wellbeing. Listed below are a few of our available benefits: Competitive Compensation Medical, Dental and Vision Strive Wellness Program 401(k) Matching Paid Holiday and Paid Time Off (PTO) for all positions AssuredExcellence : minimal to no cost medical care and prescription drugs Flexible Spending Accounts (FSA): Healthcare and Dependent care Health Spending Account (HSA): with employer contribution Life & Disability Insurance Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues, etc. Employee Referral Bonus Paid Military Leave Tuition Reimbursement Length of Service Award Compensation Range Hourly: $22.00 - $27.00 TopBuild Corp. (NYSE: BLD) is the leading installer and distributor of insulation and building material services nationwide. TruTeam is part of the TopBuild family of companies, which comprises of approximately over 450 branch locations across the United States and Canada. As a company, we actively engage in corporate social responsibility through our commitment to Environmental, Social, and Governance (ESG) practices. Additionally, we prioritize diversity and inclusion in our organization. If this interests you, we encourage you to join our company and find a variety of career opportunities awaiting you! TopBuild Corp. is an equal opportunity employer (EOE), this includes protected Veterans/Disability. The employee must be able to perform the essential functions of the position. Upon request and absent undue hardship, reasonable accommodation will be offered to enable employees with disabilities to perform the essential functions of the job.

Department: 02300 AMG Libertyville 890 Garfield Rd - Pain Medicine Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Monday and Tuesday 7:45am-5pm Wednesday through Friday 8am-4pm. Scheduling and Maintenance of Patient Surgeries Contacts Surgical location (ASC, RC or PMMC) to coordinate surgery time and surgical request Contacts equipment reps as appropriate to order surgical equipment, devices, grafts, and other things needed for surgery Completes Pre-op surgical forms and appropriate consents accurately Completes all pre-op teaching, and assures patient understanding Schedules surgical cases in IDX system Edits and updates surgical schedule and notifies appropriate staff of changes Keeps surgical scheduling book current and legible Notifies physician/office staff of any problems concerning scheduling of cases Consistently encourages questions from patients and family and offers supervised guidance that fosters compliance guided by the department protocols or provider/nurse instructions. Dreyer Experience Service Accountabilities: Understands and practices the Dreyer Standards of Service Gives undivided attention to customers' needs Provides accurate and timely information Offers alternatives to allow for the customer's choice in care and service Takes a positive can-do approach to find answers Follows through on issues raised Compliments and acknowledges others within department and organization Participates actively in department meetings and huddles. A minimum of 50% attendance at department meetings is required for all associates. Indirect Nursing Care: Consistently orders tests and assists the nurse or provider in communicating results according to department protocol or as ordered by physician. Reports abnormal findings, patient complaints, or concerns, to physician or supervisor or nurse when appropriate. Triages, prioritizes and completes messages as needed, communicating information to patients in a timely manner. Explains procedures and test results using language appropriate to patient's level of understanding guided by department protocols or physician/nurse instructions. Serves as an advocate and liaison between patients, staff, physicians and external customers by sharing necessary information to ensure continuity of care. Assists in backing up telephone coverage for clinical staff in the absence of the unit assistant Documentation: Provides consistent and accurate documentation of patient information, care and concerns in the EMR according to the guidelines provided in the Documentation Policy and as otherwise instructed. Consistently completes referrals and requisitions with all appropriate information including medical record number and services codes or using EMR. Consistently completes documentation of pre-certification process and approval of surgical procedure Time Management: Consistently manages daily work flow completing surgical requests within 24 - 48 hours of provider request Demonstrates flexibility by performing additional duties under the direction of licensed nursing staff or the provider. Telephone Communication: Answers the telephone promptly within three rings. Utilizes outlined departmental and clinic scripting. Displays a courteous, alert and pleasant tone of voice, speaking clearly and in a relaxed manner. Restates information to ensure clarity and accuracy. Transfers calls when appropriate, staying on the line and announcing where and why call was transferred. Exceptions to announcing the call would include when transferring to an ACD agent. Communicates effectively with internal and external customers. Adheres to clinic and department philosophy, policies, procedures, and work rules Consistently follows absent/tardy clinic policy. Follows clinic dress code policy. Demonstrates knowledge of own duties for code blue and emergency procedures as well as location of the manuals, fire extinguishers and evacuation routes. Consistently follows clinic and department policies and procedures and will seek clarification if unsure. Education/Experience Required: High school diploma or equivalent. Knowledge, Skills & Abilities Required: Good communication skills. Ability to type a minimum of 30 wpm preferred. Physical Requirements and Working Conditions: Must be able to successfully complete clinic-based training for all associates. Ability to work with all levels of personnel. Ability to work under stressful situations. Frequent periods of extended standing and sitting. Possible lifting and assisting of patients. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Pay Range $21.45 - $32.20 Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Ann & Robert H. Lurie Children's Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children's Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report. Location Ann & Robert H. Lurie Children's Hospital of Chicago Job Description Essential Job Functions: Area Specific Job Accountabilities: ED/Admitting Services Registrar: Obtains all demographic and financial information by interviewing families face-to-face or via telephone to create and complete the registration process. Accurately creates and updates registration data for patients. Schedule patients for office visit and may need to complete the check-in/check-out process. Prompts patients for front-end collections payments and reconciling payments via Epic. Verifies benefit coverage and eligibility via on-line resources, fax, or telephone. Initiates and completes the pre-certification process including the forwarding of any supportive clinical documentation. Calculate and validate estimated patient balances and identifies those patient requiring financial assistance. Guide patients through the financial assistance process, assist with payment plans, apply for state insurance, and assist with Medi-Redetermination. Assist patients with understanding their bill and financial obligations. Document all encounters in Epic account notes. Performs other related duties as assigned. Maintains knowledge of managed care/insurance requirements by attending educational sessions. Call Center Registrar: Answers all incoming calls into the registration call flow. Complete all registrations during calls with patients/families on inbound and outbound assignments. Monitors the Avaya call back assist function in the call center. Completes all online registrations submitted by families. Mange the interpreting services for non-English speaking patients. Ensure all demographic, insurance, emergency contact and appointment information is updated and verified with caller. Merges guarantors, corrects duplicate patient records and initiates name corrections and DOB corrections with HIM. Verify parental consent details and verify legal custody documents with callers to ensure patient records are up to date. Navigates patients through managed care enrollment process for commercial, marketplace and government based insurance options. Email and text patient's appointment reminders at their request. Communicate rescheduling details back to the division offices and send out of network and self-pay notices to the divisions. Insurance Verification Registrar: Runs eligibility queries for upcoming patient appointments. Assists with registration calls. Collaborate with the call center registrars to verify eligibility on appointments that cannot be E-verified in Epic. Entering in insurance referrals into Epic. Create and register all Tele-echo patients and create early intervention authorizations. Contact insurance companies as needed to verify patient's active coverage and benefits. Takes calls from division staff and patients needing additional details on insurances Lurie accepts, referral requirements and out of network benefit options. Send out of network and self-pay notices to the divisions. Outreach/HL7 Registrar: Complete all of the patient creation and patient registration details for Outreach hospitals. Manage the baby names process for Outreach hospitals that see newborns. Coordinate with outreach hospitals on capture of final names for new born babies. Coordinate with Outreach hospitals on demographic issues related to incomplete information received in registration batches. Manages the CIN registration process. Basic Qualifications 1. High school diploma required. Some college preferred. 2. Some knowledge of medical terminology, third party billing, and managed care requirements strongly preferred. 3. Some knowledge of electronic medical record. 4. Proficient in Microsoft Word applications such as Outlook and other computer skills preferred. 5. Demonstrates a high level of customer service and interpersonal skills to effectively work with pediatric patients, families, physicians, nursing and other allied health and medical center personnel. Excellent communication/listening skills needed. 6. Problem solving skills and ability to handle multiple priorities in fast paced environment. 7. Ability to manage stressful situations appropriately. Education High School Diploma/GED (Required) Pay Range $19.00-$28.50 Hourly At Lurie Children's, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions. In addition to base salary, Lurie Children's offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the following link to learn more about our benefits. Benefit Statement For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes: Medical, dental and vision insurance Employer paid group term life and disability Employer contribution toward Health Savings Account Flexible Spending Accounts Paid Time Off (PTO), Paid Holidays and Paid Parental Leave 403(b) with a 5% employer match Various voluntary benefits: Supplemental Life, AD&D and Disability Critical Illness, Accident and Hospital Indemnity coverage Tuition assistance Student loan servicing and support Adoption benefits Backup Childcare and Eldercare Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members Discount on services at Lurie Children's facilities Discount purchasing program There's a Place for You with Us At Lurie Children's we embrace and celebrate diversity and equity in a serious way. We are committed to building a team with a variety of backgrounds, skills, and viewpoints - recognizing that diverse identities strengthen our workplace and the care we can provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging and allyship. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care. Lurie Children's and its affiliates are equal employment opportunity employers. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law. Support email: ***********************************

! Must be within driving distance of Lombard, IL QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S., with over 150 locations across 17 states. Our goal is to educate, protect, and care for your skin while providing the highest quality dermatological services. We are dedicated to making skin health accessible to all by offering comprehensive care and fostering a rewarding work environment for both our patients and our employees. Position Summary As a Central Scheduling Specialist, you will play a key role in managing the administrative duties associated with scheduling and patient registration. You will handle a significant volume of inbound calls, guiding patients through the appointment scheduling process for our various practice locations. Your exemplary customer service and attentive listening skills will ensure that patients feel valued and understood right from their first interaction. Requirements High School Diploma required; Associate's Degree preferred. 1 year of customer service experience in healthcare settings preferred. Strong communication skills and the ability to manage multiple tasks efficiently. Proficiency in using scheduling software and general computer applications. Benefits Competitive Pay Medical, dental, and vision 401(k) - The company match is 100% of the first 3%; and 50% of the next 2%; immediately vested Paid Time Off - accrual starts upon hire, plus 6 Paid Holidays and 2 floating days Company paid life insurance and additional coverage available Short-term and long-term disability, accident and critical illness, and identity theft protection plans Employee Assistance Program (EAP) Employee Discounts Employee Referral Bonus Program QualDerm Partners, LLC is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

McGrath Honda of Elgin Elgin, IL. Scheduling Coordinator - Service Department We are seeking Service Business Development employees at McGrath Honda of Elgin to join our team! With rapid growth of our service department there is a need for a Scheduling Coordinator to help assist in scheduling and managing customer's service appointments. Essential Duties: (other duties may be assigned) Deliver high levels of customer service Understanding of new software Track and evaluate progress through reports Create and maintain customer account database Data reporting and analysis of customer service history Maintaining high volume of inbound customer traffic flow Professional follow up Create service appointments both over the phone & in person

Status: Full-Time (40 Hours/Week) Days/hours: Monday - Friday Pay Rates (depending on experience): From $19.00/Hour This position is responsible for providing the highest level of customer service to all callers by addressing callers questions, triaging calls, and scheduling appointments. This position will also act as a liaison between Fox Valley Orthopedic and current and future patients. Essential Duties and Responsibilities The essential duties and responsibilities include the following. Other duties may be assigned. Obtain patient information by answering telephone calls, interviewing patients Input patient information into computer system ensuring accuracy and clarity Triage calls and direct to appropriate department Informs patient by explaining procedures, answering questions, providing information Determine insurance eligibility requirements Inform patients of available appointments Schedule patient appointments Communicate with patients and families regarding processes and procedures Monitor/complete web requests, secure messages Address overnight voice messages Monitor/complete Ortho First voice messages Maintains and improves quality results by adhering to standards and guidelines, recommending improved procedures Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and quantitative goals Managing large amounts of inbound and outbound calls in a timely manner Follow communication scripts when handling different topics. Accept ownership for effectively communicating customer issues, complaints and inquires keeping customer satisfaction at the core of every decision and behavior. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience Required: A High school diploma or equivalent. A minimum of two (2) years of call center experience in a healthcare setting Preferred: Previous work experience in an Orthopedic practice. Bilingual is a plus Benefits BCBS Medical Dental & Vision Insurance Paid Time Off (PTO) Holiday Pay 401k/Profit Sharing Short-Term Disability Insurance Life Insurance Various voluntary benefits