Call Center Scheduler (ONSITE - DALLAS, TX)
Scheduler Job In University Park, FL
Job Title: Call Center Scheduler Compensation: $18+/hr (DOE) | Temp-to-Hire Schedule: Full-Time | Monday-Thursday (8:00 AM - 5:30 PM) & Friday (8:00 AM - 12:00 PM)
Our client, a reputable healthcare organization, is seeking a Call Center Scheduler to join their team. This role requires a detail-oriented and customer-focused individual with experience in high-volume medical scheduling. If you thrive in a fast-paced environment and have excellent organizational skills, we encourage you to apply!
Key Responsibilities:
Schedule Office Visits, Diagnostic Exams, and Procedures in a high-volume setting
Answer and manage multiple phone lines efficiently
Maintain and update physicians' schedules with accuracy
Ensure patient data is entered correctly into the system
Provide exceptional customer service and assist patients with scheduling needs
Perform other administrative duties as assigned
Qualifications & Requirements:
Minimum 2 years of experience in high-volume medical scheduling
Prior experience in a medical office or healthcare call center setting
Strong ability to handle a heavy patient volume while maintaining accuracy
Proficiency with Electronic Health Records (EHR) systems; eClinicalWorks experience is a plus
Strong computer skills and familiarity with scheduling software
Bilingual (Spanish/English) is a plus, but not required
Excellent communication, multitasking, and customer service skills
This is an excellent opportunity to grow within the healthcare industry while working in a dynamic and supportive environment. If you meet the qualifications and are ready to take on this rewarding role, apply today!
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: *****************************************
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting *************
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill. Employing the Future (TM)
Scheduling Coordinator
Scheduler Job In Miami, FL
We are an elite oral surgery practice that is committed to exceptional care for our patients and first-class service to our referring doctors. We are looking for a fun, hardworking, compassionate, team player to help us grow the practice and continue to serve our community with all of their oral surgery needs. Previous oral surgery experience is a plus but not required.
The role of the Scheduling Coordinator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients.
Role and Responsibilities
The Scheduling Coordinator will greet patients, answer phones, schedule appointments, collect patient financial responsibility and prepare patient charts.
Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.
Greets patients and visitors immediately upon arrival with a friendly demeanor.
Answers the phone promptly with a smile.
Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms.
Prepares a daily schedule for each provider.
Prepares patient charts.
Manages patient flow to reduce patient wait time.
Assists patients as necessary.
Maintains reception area in a neat and orderly condition.
Maintains professional relationship with referring offices.
Maintains confidentiality of all information in accordance with HIPAA.
Performs other related duties as assigned.
Education and Experience
High school diploma or equivalent required.
One year of customer service experience required.
Skills and Abilities
Understanding of dental terminology.
Friendly, inviting, and professional personality and presence.
Basic office skills such as typing and filing.
Good organizational skills.
Attention to detail.
Core Benefits & Wellness
Medical (including Virtual Care), Dental, and Vision Coverage
Employee Assistance Program (EAP)
Uniforms/Scrubs provided
Financial Well-Being
Competitive pay, Bonus potential, and annual merit reviews
401(k) Plan w/Company Match
Health Savings Account (HSA) with HDHP health plans
Life Insurance
Basic and Supplemental Life Insurance
Spouse and Child Life Insurance
Time Off, Disability And Leave Of Absence
Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays
Long and Short Term Disability Plans
PI332f4435d4b4-26***********0
Scheduler
Scheduler Job In Miami, FL
Role: Senior Scheduler - [Commercial Construction]
Compensation Package: $120-150k + Excellent Benefits
We're Seeking Primavera P6 Experts!
Are you a highly experienced Construction Scheduler seeking a challenging and rewarding opportunity? A well-known general contractor in Miami is looking for a seasoned professional to manage complex project schedules and ensure timely, within-budget, and high-quality project completion.
About the Role:
As the lead Scheduler, you will be crucial to the success of multiple construction projects. Leveraging your Primavera P6 expertise, you will develop and manage intricate project timelines, optimize resource allocation, and drive seamless project execution.
Responsibilities:
Develop and maintain detailed project schedules in Primavera P6, incorporating all tasks, dependencies, and deadlines.
Effectively allocate and manage resources (personnel, equipment, and materials).
Proactively manage schedule changes using Primavera P6, maintaining project momentum.
Communicate project schedules and updates effectively to all stakeholders.
Ensure schedule accuracy, completeness, and adherence to project requirements.
Qualifications:
10+ years of experience as a Construction Scheduler, with a proven track record of managing complex projects using relevant scheduling software.
Advanced proficiency in Primavera P6 (schedule development, resource management, and change management).
Strong understanding of project management principles and risk mitigation.
Excellent communication and interpersonal skills.
Adaptability and problem-solving abilities.
Compensation & Benefits:
Competitive salary and comprehensive benefits package (health, dental, vision, life insurance).
Opportunities for professional development, training, mentorship, and career advancement.
Chance to contribute to significant construction projects and make a real impact.
#BuildingGreatTeamsTogether
Patient Care Concierge
Scheduler Job In Hialeah, FL
At Claremedica, exceptional is the standard. Driven by our purpose to enhance the lives of the seniors in the communities where we have the privilege to work, live, and play, the Claremedica team is comprised of the brightest and best in their fields of expertise. From clinical excellence to unparalleled administrative support and beyond, were working together to help seniors live happier, healthier, fuller lives.
That kind of teamwork and passion for excelling can only exist in a workplace that fosters employees growth and wellness and where their full potential and value are realized. At Claremedica, were excited about great people like you. Were even more excited to support you with the resources, training, benefits, competitive compensation, and more to help you thrive and succeed in our communities.
Opportunity awaits welcome to Claremedica.
Essential Functions
The Patient Care Concierge is the first point of contact for patients at Claremedica and a key member of our healthcare team. Serving as a patient advocate, this role is crucial in providing exceptional customer service. Responsibilities include managing patient interactions, ensuring the smooth operation of the front office, greeting and assisting patients, scheduling appointments, checking patients in and out, managing patient records and phone calls, and coordinating with medical staff to deliver excellent patient care. The Patient Care Concierge builds strong relationships with patients, ensuring they feel that their health is our top priority while providing vital administrative support.
Duties And Responsibilities
Interact with patients and visitors in a polite and friendly manner.
Enthusiastically greet every guest that enters our center.
Responsible for preparing new patient registration, patient check-in, and patient check-out.
Answer all phone calls professionally and courteously, taking detailed and accurate messages.
Maintain and organize the Providers schedule by scheduling, rescheduling, and confirming appointments for patients.
Responsible for verifying patient demographic-related data and materials from patients and/or their representatives.
Obtains insurance information (ID card, member/group #s, etc.). Verify patient insurance and collect any necessary copays for services and collect any outstanding balances before visits.
Verify each patient is scheduled for the proper appointment types.
Run your end-of-day financial reconciliation report and provide it to your Leader with any cash collected.
Send detailed Telephone Encounters to the corresponding parties.
Scan all necessary documents (insurance cards, lab requisitions, etc.) into our EMR system.
Monitor and process incoming faxes.
Restock office supplies as needed and maintain inventory log.
Maintain cleanliness of space by keeping front office and lobby area neat and tidy.
Maintains the confidentiality of patients personal information and medical records.
Participates in daily/weekly huddles.
Presents patients with customer service survey during check out and escalates if needed for immediate service recovery.
Performs other duties as assigned and modified at managers discretion.
Supervisory Responsibilities
This position does not have supervisory responsibilities.
QUALIFICATIONS/REQUIREMENTS
A minimum of 1 year of work experience in a medical clinic desired or prior customer service experience.
BLS preferred.
Exceptional oral and written communication skills, time management skills and organizational skills.
Ability to communicate with employees, patients, and other individuals in a professional and courteous manner.
Mindset focused on resolving problems for patients and achieving team goals.
Knowledge of medical products, terminology, services, standards, policies, and procedures.
Ability to act calmly in busy or stressful situations.
Demonstrated strong listening skills.
Ability and willingness to travel locally and/or regionally up to 10% of the time to assist in covering other centers, as needed.
Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook, and Excel plus a variety of other word-processing, spreadsheet, database, e-mail, and presentation software. Must be able to type at least 40 WPM.
Skilled in basic phone and computer operation.
Ability to work effectively within role independently and with other team members.
Ability to organize and complete work in a timely manner.
Detail-oriented to ensure accuracy of reports and data.
Proficiency with the ability to problem solve, multitask, and carry out instructions.
Ability to read, write and effectively communicate in English. Bilingual is a plus.
HIPAA and AHCA experience preferred.
Healthcare experience preferred.
EMR system experience preferred.
WORKING CONDITIONS
General office working conditions.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function.
While performing the duties of this job, the employee will be required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs, balance; stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift and or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust your focus. Manual dexterity is required to use desktop computers and peripherals.
WORK ENVIRONMENT
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of his job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
TRAVEL
Local travel between care centers may be required for coverage.
SAFETY HAZARD OF THE JOB
Minimal Hazards
PI8d28e2a9aa54-29***********6
RequiredPreferredJob Industries
Other
Scheduling Coordinator
Scheduler Job In Miami, FL
Field Service (Scheduling) Coordinator
Full-time Direct Placement
Miami, FL (Doral)
Miami Office
Hours: Monday through Friday, 8:00 am - 5:00 pm.
As a Field Service Coordinator for our Electrical Equipment Supplier Client, you'll play a pivotal role in managing a designated territory of Field Service Engineers. Your responsibilities will include coordinating all maintenance visits, emergencies, and installations within your territory. You'll handle crucial logistics such as travel coordination, part/equipment tracking, and addressing emergency maintenance requests. Additionally, you'll provide essential support to clients, handle challenging requests or escalations, and collaborate with various departments to ensure project completion. This role requires exceptional customer service skills, proficiency in administrative tasks, and the ability to thrive in a fast-paced environment.
Responsibilities:
· Manage a designated territory of Field Service Engineers, overseeing maintenance visits, emergencies, and installations.
· Coordinate logistics, including travel arrangements, part/equipment tracking, and emergency maintenance requests.
· Address challenging client requests or escalate issues as necessary.
· Collaborate with other departments to ensure project completion.
· Provide phone and email support to clients.
· Generate quotes for customers based on Field Service Recommendations.
· Prepare Field Service Reports based on data entered by Field Engineers.
Requirements:
· Associate's degree or equivalent.
· Minimum three years of experience in an office environment, with previous data entry experience required.
· Demonstrated history of administrative responsibilities.
· Excellent customer service, communication, writing, negotiation, and time-management skills.
· Proficiency in Microsoft 365 applications and advanced PC skills.
· Positive attitude, professionalism, and ability to work independently in a challenging environment.
· Proficiency in Adobe Acrobat and Microsoft Office applications (Word, Excel, Outlook).
· Strong attention to detail, confidentiality, reliability, and professionalism.
· Flexibility to adapt to evolving company needs.
Benefits:
· Paid time off
· 401K matching
· Medical, dental, and vision insurance
· Professional development assistance
· Referral program
· Paid holidays
· Short-term/long-term disability
· Life insurance
· Growth opportunities
· Up to $300/month non-taxed incentive for after-hours phone service (emergency only)
Front Desk Coordinator - Miami Design District Dermatology - Baumann
Scheduler Job In Miami, FL
Platinum Dermatology Partners - *Miami, FL * *Who We Are:* *Platinum Dermatology Partners* is a network of high-quality dermatology clinics that focus on collaborative and innovative ideas to drive growth. We offer general dermatology, cosmetic, medical, plastic surgery, and cancer screening treatments. We have over 145 clinics, over 350 providers, and more than 2300 employees in clinics across Texas, Arizona, California, Nevada, and Florida. We are a rapidly growing company that allows our doctors to focus on providing exceptional care without worrying about the operational side of the business. Our core values focus on collaboration, ownership, respect, excellence, authenticity, and integrity. Our purpose is to empower the practice of exceptional dermatology.
*Company Conformance Statements:*
In the performance of their respective tasks and duties, all employees are expected to conform to the following:
* Perform quality work within deadlines with or without direct supervision.
* Interact professionally with other employees, customers, and suppliers.
* Work effectively as a team contributor on all assignments.
* Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
The ideal *Front Desk Coordinator* views themselves as a _*“Director of First Impressions”*_. The successful candidate is friendly, and professional and has a natural talent to always put our patients first in delivering unparalleled customer service in a thriving fast-paced clinic.
*Duties and Responsibilities:*
* Responsible for accurately and professionally handling front desk operations including answering phones, greeting patients, scheduling all appointments, addressing routine inquiries, and forwarding non-routine requests to appropriate personnel.
* Prepares necessary patient paperwork before the patient's appointment.
* Review EMA for information that needs to be updated. Works with patients to obtain updated information and accurately enters information in EMA.
* Identifies payer sources, verifies insurance eligibility, and verifies prior authorization.
* Recording and collecting patient copays and/or balances at check-in/out.
*Education:*
* High School Diploma required or GED is required.
*Qualifications:*
* Minimum 1-2 years experience in a doctor's office.
* Nextech experience is required.
* Prior dermatology or cosmetic office experience is preferred.
* Knowledgeable of medical dermatology terms/CPT, ICD-10.
* Quality written and verbal communication skills.
* Quality mathematics skills.
* Professional in appearance and mannerisms.
* Able to work efficiently in a fast-paced environment
* Able to demonstrate compassion and caring when dealing with others, patients, and co-workers.
* Able to prioritize tasks, understand the provider's instructions, and know when to seek information or advice.
* Experience using EMR systems is a plus.
* Bilingual in Spanish is a plus.
*Our competitive benefits package includes the following:*
* Medical, Dental, and Vision insurance
* Short-term/Long-term disability
* Life and other voluntary plans
* 401(k) plan
* Employee Referral Program
* Paid Time-Off
* Company-Paid Holidays
*Equipment Operated:* Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.
*Physical Requirements: *Must possess manual dexterity to operate office machines including computer and calculator; stooping and bending to handle files and supplies; and mobility to complete errands or deliveries. Includes handling of sharps and chemicals.
*Equal Employment Opportunity:*
*Platinum Dermatology Partners* is committed to a policy of equal employment opportunities for applicants and Employees. Employment decisions will comply with all applicable laws prohibiting discrimination in employment, including Title VII of the Civil Rights Act of 1964, The Age Discrimination in Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, the California Fair Employment and Housing Act, and all other applicable state and federal laws.
*Platinum Dermatology Partners* does not permit discrimination of any type against an employee because of any of the following legally protected characteristics: gender, race, color, religion, country of origin, mental disability, physical disability, marital status, gender identity, gender expression, ancestry, genetic information, medical condition, age, sexual orientation, or pregnancy.
_*Please note, that any offer of employment is contingent on the successful completion of pre-employment background checks.*_
_*No phone calls or agencies, please.*_
_*INDHP2*_
Job Type: Full-time
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Disability insurance
* Employee assistance program
* Employee discount
* Flexible spending account
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Medical Specialty:
* Dermatology
Schedule:
* Monday to Friday
Experience:
* Insurance verification: 2 years (Required)
* Medical scheduling: 2 years (Required)
* EMR systems: 2 years (Required)
* Medical clinic: 2 years (Required)
* Dermatology office: 2 years (Preferred)
* Cosmetic surgery: 1 year (Preferred)
* Nextech: 2 years (Preferred)
* Medical receptionist: 2 years (Required)
Work Location: In person
Front Office Coordinator/Medical Receptionist
Scheduler Job In Coral Springs, FL
Exciting opportunity to get your foot in the door of rapidly expanding organization in it's early stages that specializes in medical infusions and Rheumatology. Opportunities for growth and amazing leadership and culture that stems from the top. They have an immediate need for a Front Office Coordinator/Medical Receptionist at their Coral Springs location. Ideal candidate has non-clinical healthcare and insurance verification experience with a personable, empathetic, and ambitious attitude geared towards relationship building. Bilingual in Spanish is a MUST!!
Responsibilities
Serves as the initial point of contact and "face" of the organization for patients, prospective patients, and offices of referring physicians.
Answering phones, patient check in, reconfirming demographic and insurance information, scheduling appointments, authorizations, and billing
Other administrative tasks as needed to support office operations, including ordering office supplies, receiving deliveries and preparing outgoing mail and shipments.
Qualifications
1-3 years of experience within a healthcare organization
Bachelor's Degree a MUST
MA background (knows insurances, medical terminology) - Prior rheumatology experience preferred but not critical.
Excellent organizational and scheduling skills with ability to prioritize
Proficient in Word, Excel, Outlook, and EHR/EMR systems
If you are interested in the position mentioned, please apply above or email your resume (in Word) to or apply online www.ultimatestaffing.com Should you meet the qualifications of the above position you will be contacted for interview.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Construction Scheduler
Scheduler Job In Miami, FL
Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex challenges and deliver more impact together.
Role description:
Arcadis has an immediate opportunity for a Construction Scheduler for our team in Miami. In this role, you will use your scheduling expertise for large airport/transportation infrastructure projects.
Role accountabilities:
* Independently review, analyze and report on baseline schedules submitted by contractors
* Independently review and analyze monthly schedule updates and complete reporting requirements
* Coordinate review of the project schedule updates with the appropriate staff
* Review and analyze contractors submitted Time Impact (Entitlement) Analysis, report on findings and assist the client in the negotiation of time extensions
* Scheduling including related cost loading, cost status reporting, cash flow projections, task/confirmation lists, claims analysis, overall assessment of the program status and periodic reports for oversight management and field coordination
* Follow appropriate internal control safeguards to ensure consistent reporting of accurate information
Required Qualifications:
* Bachelor's in Civil Engineering, Architecture or Construction Management
* 7+ years of project scheduling experience in construction
* Advanced or Proficient experience with Primavera P6
Key Skills and Abilities:
* Specialized skills and proficiency with project/program controls software and web-based program management systems; proficient in P6 and MS Project
* Ability to produce quality materials within tight time frames and simultaneously manage several assignments
* Ability to participate in and facilitate group meetings
* Excellent professional written and verbal communication and interpersonal skill
* Experience in project schedules related to construction
Why Arcadis?
We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It's why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.
You'll do meaningful work, and no matter what role, you'll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.
Together, we can create a lasting legacy.
Our Commitment to Equality, Diversity, Inclusion & Belonging
We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or any other basis prohibited by law.
Arcadis offers benefits for full time and part time positions. These benefits include medical, dental, and vision, EAP, 401K, STD, LTD, AD&D, life insurance, paid parental leave, reward & recognition program and optional benefits including wellbeing benefits, adoption assistance and tuition reimbursement. We offer nine paid holidays and 15 days PTO that accrue per year. The salary range for this position is $100,000 - $120,000. Actual salaries will vary and are based on several factors, such as experience, education, budget, internal equity, project and location.
Join Arcadis. Create a Legacy.
#LI-BB1 #LI-ONSITE #ANA-Mobility-Jobs #ANA-Construction
Lead Scheduler
Scheduler Job In Miami, FL
The Vertex Companies, LLC (VERTEX) is a global $150M professional services firm that offers integrated forensic consulting, expert witness services, construction project advisory, and compliance and regulatory consulting to a myriad of markets and industries. Our brand purpose is to better outcomes for our clients, colleagues, and communities. Join us if you are looking for a career that offers you a chance to love what you do, continuously learn, and take pride in your work.
Job Description
We're pipelining skilled Schedulers in anticipation of winning the future work in coming months. We are looking for a Lead Scheduler with 5+ years of experience in CPM Scheduling and/or construction field experience to join our team.
This is an interesting and rewarding position working with our senior staff and interfacing with clients, developing and maintaining project schedules using Primavera P6 and reporting progress and any potential issues to the client. Additional tasks include analysis of construction claims issues, schedule delay analysis, and assistance with the preparation of expert reports and graphics.
Work closely with the Client Project Team to develop, maintain and manage multiple project schedules; to include periodic tracking and status updates
Reviewing project documents including drawings and specifications
Assist in the creation of comprehensive schedules, utilizing Critical Path Methodology (CPM), resource and cost loading as necessary
Review critical path, cost loading, schedule content, use of relationships and lag, constraints and milestones
Construction claims analysis including as-built schedule preparation, schedule analysis, document review and organization, key issue analysis, graphic exhibits and input to expert reports
Qualifications
BS in Engineering, Building Construction, Technology or Science related field preferred
Detailed understanding of CPM (Critical Path Method) concepts
Proficiency with Primavera P6 required
Strong computer skills, including Microsoft Office applications
Excellent quantitative, analytical, and communication skills
Field construction experience is a must
Committed to quality, integrity and an ability to work both independently and with teams
Travel as required to fulfill position and project responsibilities
Able to communicate effectively (written and verbal) with superiors, co-workers, clients, and subcontractors
Ability to work in a consultant setting - tracking your time and monitoring activities against a budget
Must be able to perform complex tasks and handle multiple priorities and can perform exceptionally under tight deadlines.
Additional Information
All your information will be kept confidential according to EEO guidelines.
VERTEX offers a solid total compensation package including base salary and discretionary bonus plan. We also offer a robust benefits package including, healthcare (with multiple plan options) and dental; Company-paid Life Insurance, Short Term Disability, and Long-Term Disability. We offer a 401k plan with immediate match and vesting, Flex Spending Account, Employee Assistance Program, and other perks. We provide a generous paid time off plan for eligible employees including 15 days of vacation, 64 hours of sick time, and 9.5 paid holidays (prorated for eligible part-time employees). Our “Lifetime of Learning” program also offers tuition reimbursement and additional support for pursuing advanced education, to help employees grow their skills and careers.
VERTEX is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you require assistance to complete any part of the application process, please contact our Recruiting team at [email protected].
NOTICE TO THIRD PARTY AGENCIES:
Please note that VERTEX does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, VERTEX will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, VERTEX explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of VERTEX.
Senior Scheduler
Scheduler Job In Miami, FL
At Shawmut Design and Construction, we're proud that the culture we've built as a 100% employee-owned company as we have been recognized with over 83 Best Place to Work awards. Including Best Workplace by Fortune Magazine, Fortune Best Workplace for Women, Fortune Best Workplace for Millennials, Great Place to Work's Best Workplace for Parents, and one of America's Best Employers by Forbes.
Here's a glimpse into what we are offering:
Health, Dental and Vision Insurance.
Employee Stock Ownership Plan (ESOP) - be an employee owner!
401K with Match - receive company match up to 4% of your eligible pay.
Generous Paid Time Off policy - including vacation, summer Fridays, holidays, personal sick and a volunteer day.
The Extras: cell phone, laptop, tuition reimbursement, pet insurance, financial planning services and many more.
Responsibilities
We are looking for an experienced Senior Scheduler who will be responsible for a comprehensive schedule control system, including day-to-day planning activities and the integration of contractor schedules into the overall project schedule ranging from $40M to $100M++
Project Preparation
Partner with Project Team to serve as a resource to help develop comprehensive understanding of project strategy and deploy throughout preconstruction
Ensure proper set-up of and adherence to established best practices/processes.
Verifies that projects are set up in compliance with published guidelines
Partner with estimating, project management and other key team members
Project Scheduling
Works with project teams to ensure that the project is set up with a viable schedule, including procurement.
Works directly with project teams to troubleshoot schedule challenges and develop recovery plans.
Ability to create P6 schedules for projects ranging from $40M to $100M+
Use data analytics to report on schedule impacts to executive leadership.
Create summary narratives for owner monthly reports.
Verifies that teams are inputting issues into the schedule real-time to verify impact to project critical path.
Leverages available software to mitigate risks and increase visibility, communication and accountability for all keeping up to date with industry and software advancements.
People Development/Manage Resources
Manage and develop early in career junior schedulers
Coach and fill in gaps for construction operations staff who need scheduling support
Oversee work product of 3rd party scheduling firms under contract
Qualifications
10-15 years industry experience and at least 5+ years scheduling experience
Lean construction experience a plus
Bachelor's Degree (relevant to construction is a major plus)
Complete understanding of construction principles, practices, procedures, and means
Excellent verbal and written communication skills
Strong working knowledge of MS Office (MS Word, Excel, PowerPoint) - P6 proficiency is required
Must be commutable distance to Miami
Limited limited business travel from time to time to provide regional support to New York, Miami, Chicago, D.C. and New Jersey
Additional Information
Shawmut prohibits discrimination against any staff member or applicant on the basis of race, color, sex, sexual orientation, gender identity/expression, age, religion, national origin, marital status, veteran status, pregnancy, physical or mental disability, genetic information, disability, creed, citizenship status, or any other legally protected characteristic.
NYC Base Salary Range: $122,000 - $190,000 The range stated is specific to New York City. Placement within the listed range depends on many factors including, but not limited to years of experience, project size capability (for Construction & Field roles) and internal company equity.
Home Solutions Scheduling Specialist No Sales Required $45K-$75K
Scheduler Job In Miami Lakes, FL
Company: Premier Home Improvements a family owned and operated provider of hurricane impact windows, doors, flooring, and roofing products to Homeowners.
Join Our Team and Help Homeowners!
As a Home Solutions Scheduling Specialist, your role will be to canvass neighborhoods, provide information about windows, doors, and roofing, and schedule in-home presentations. No sales involved-just setting appointments for our expert team to take over!
What You'll Do:
Engage homeowners through door-to-door canvassing.
Educate them about our products and services.
Schedule in-home appointments for consultations.
We Offer:
Competitive hourly salary plus commission.
Earnings potential of $45K-$75K annually.
Career growth opportunities in a stable environment.
Apply Today!
Send your resume and a brief introduction explaining why you'd be a good fit. We'll get in touch to schedule an interview.
Appointment Scheduling Specialist
Scheduler Job In Fort Lauderdale, FL
Are you a dynamic and driven individual looking to join a reputable company in the home improvement industry?Reece Windows and Doors, based in Ft. Lauderdale, FL, is seeking an Appointment Setter for our Call Center to help us spread the word about our high-quality products and services. We are looking for individuals who bring the following to join our team:
Exceptional attendance and punctuality, both are essential for maintaining a smooth workflow.
A positive and motivated "can do" attitude to the team.
A clear and confident speaking voice, coupled with excellent communication skills.
The ability to work independently and take initiative.
Proficiency in following a proven and simple script. Crucial for effective customer interactions.
The desire to overachieve and willingness to learn.
Basic computer skills
The desire and drive to make MONEY....
Key Responsibilities:
Handle outbound and inbound calls to prospective customers, effectively communicating the benefits of our products and services and setting appointments.
Respond to inbound leads from prospective customers with a high sense of urgency.
Follow a detailed script to qualify each lead accurately, gathering relevant information and identifying their specific needs.
Meet or exceed the daily goals established by leadership, consistently delivering exceptional results and contributing to the team's success
In return we offer:
Full Time
Unlimited potential for uncapped bonuses and spiffs!
Comprehensive paid training to kickstart your success!
401(K) and full health benefits!
Exciting growth opportunities to advance your career!
As a family-owned business, we take pride in offering top-notch products, expert installation services, and exceptional customer care. Our team is dedicated to helping homeowners enhance the beauty, comfort, and value of their properties through our extensive selection of windows and doors.
Job Type: Full Time
Benefits: Health, Vision, and Dental Insurance, 401k
Opportunities for advancement
Compensation Package:
Hourly pay plus commission
Weekly Pay (Friday)
Receptionist Medical Clerk
Scheduler Job In Miami, FL
The Receptionist/Medical Clerk is primarily responsible for front desk operations, administrative support and client reception. JOB RESPONSIBILITIES * Routes clients/patients to the appropriate areas within the agency. * Answers phones, checks and returns voice messages in a timely basis.
* Assists with front desk duties as required (i.e. Telehealth, phone, or in person appointment scheduling. Patient reminder calls).
* Responsible for following up with no show/cancellation appointments.
* Checks patients in for their appointment in a timely manner using the correct events in Electronic Health Record (EHR)
* Updates patient's demographic in agency's data systems (NextGen, Casewatch, Provide - as appropriate).
* Ensures photo ID and insurance card are scanned for all patients.
* Collects co-payments, deductibles, and balances at time of check in.
* Ensures that all consent forms are signed and scanned into electronic health record.
* Checks patients out at the end of their appointment including giving follow up appointments
* Provides a Clinical Visit Summary to all patients
* Provides access to the Patient Portal (using patient portal pin letter) and instructs the patients to enroll for their benefit.
* Prints and provides information for referrals issued by providers
* Ensures patient documentation is fully completed and recorded in agency's database.
* Verifies patient insurance carrier/coverage prior to visit to ensure accurate billing based on Insurance Verification report or through insurance provider portal/availability.
* Responds to correspondences and tasks in a timely manner via patient portal.
* Records and maintains patient's health records in agency's database (i.e. NextGen, Provide) and other data system and/or patient's records as required.
* Ensures external 3rd party documentation (i.e. labs, consultations, reports etc) is collected and entered in the patient's electronic health records (EHR) via scanning and tasking the provider or resulting the order in the EHR.
* Comforts patients by anticipating patients' anxieties, answering patients' questions, and maintaining the reception area.
* Conducts inventory of all office supplies (i.e. business/appointment cards, toner, paper) and ensures office is fully
Fiscal Duties:
* Collects co-payments, deductibles, and balances at time of check in.
* Assist supervisor in following up on denials and/or pending claims with 3rd party payors.
* Addresses and problem-solve patient billing issues when presented.
Quality Assurance/Compliance:
Ensures online trainings are current as required
Ensures that medical operations fully comply with agency and HIPAA requirements.
Participates in agency developmental activities as required.
Other duties as assigned.
Culture of Service: 3 C's
Compassion
* Greets internal or external customers (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone and nonverbal language.
* Listens to the internal or external customer (i.e. patient, client, staff, vendor) attentively, reassuring and understanding of the request and providing appropriate options or resolutions.
Competency
* Provides services required by following established protocols and when needed, procure additional help to answer questions to ensure appropriate services are delivered
Commitment
* Takes initiative and anticipates internal or external customer needs by engaging them in the process and following up as needed
* Prioritize internal or external customer (i.e. patient, client, staff, vendor) requests to ensure the prompt and effective response is provided
Safety
Ensures proper handwashing according to the Centers for Disease Control and Prevention guidelines.
Understands and appropriately acts upon the assigned role in Emergency Code System.
Understands and performs assigned roles in the organization's Continuity of Operations Plan (COOP).
Contact Responsibility
The responsibility for external contacts is constant and critical.
Physical Requirements
This work requires the following physical and sensory activities: constant sitting, hearing/ visual acuity, talking in person and on the phone. Frequent, walking, standing, sitting and bending. Work is performed in office and laboratory setting.
Other
Participates in health center developmental activities as requested.
Other duties as assigned.
Service Appointment Scheduler / BDC- EC
Scheduler Job In Delray Beach, FL
Accelerate your career with Ed Morse Automotive Group! With 75+ years of industry experience, we provide excellent service to our customers and team members. Our expanding automotive group spans across FL, TX, OK, MO, IL, IA, and CO with over 50 locations, representing 30+ automotive, powersports, and motorcycle brands. Join a family-oriented company that values personal and professional growth.
Ed Morse is currently seeking a Service Appointment Scheduler / BDC East Coast to join our Delray Toyota team. Hourly Rate + Commission paid weekly!!
We are looking for reliable, friendly, and professional individuals to join our team. If you are motivated to work in a fast-paced, call-center environment and enjoy interacting with customers, apply now for one of the largest family-owned auto dealer groups in the U.S.
Responsibilities
Ensure all inbound service inquiries are answered promptly, professionally, and according to script
Make outbound calls to follow up with customers
Respond to customer emails and chats
Confirm appointments and reschedule missed appointments
Log customer information and purify CRM
Responsible for helping to drive traffic to our dealerships
Qualifications
Call Center and/or automotive experience preferred
Bilingual English and Spanish preferred
Strong written and verbal communication
Energetic, well-spoken and have a passion for delivering excellent customer service
Confident and go-getter personality
Must be dependable and punctual
Must be process-driven, coachable, and trainable
Strong computer and Internet skills
Must be able to commit 40-hour weekly with rotating Saturdays
Must be able to pass a background check, drug test
Must be motivated by reaching and exceeding goals
Why Ed Morse?
In addition to a rewarding career, Ed Morse offers our employees the following:
Weekly Pay
Uncapped earning potential! -Bonuses, Commissions, etc.
401K with company match
Competitive Health Benefits including: Medical, Dental, Vision
Supplemental Insurance options, Life Insurance, Short-Team Disability & Long-Term Disability
Employee Assistance Program
Quarterly Wellness Program
Vacation Pay
Six Paid Holidays each calendar year
Fantastic Employee Purchase Program - Discounts on vehicles, parts & service
Employee Referral Program - Get rewarded for working with friends
Become involved in our community with Ed Morse Cares
Unlimited career potential - opportunities in multiple states with over 24 brands
Ongoing Education - receive manufacturer and product knowledge training
Front Office Coordinator - Bilingual
Scheduler Job In Miami, FL
Full-time Description
Job Title: Front Office Coordinator - Bilingual
Employment Classification: Non-exempt, Hourly
Status: Full Time
Travel Required: Yes - occasionally to:
Homestead
W. Kendall
Bird Rd
C. Gables
Position Summary
The Front Office/Patient Access Coordinator is responsible for demonstrating knowledge and application of job duties and functions under the direction of his/her manager(s) and/or Director(s); respectfully interacts with all levels of staff; provides assistance, as needed, during assigned duty hours; participates in department activities; promotes independence; adherence to the attendance policy; encourages socialization; advocates for the quality of life of our patients while maintaining compliance with all applicable laws, regulatory and organizational standards; supports the company's core values.
Summary of Duties and Responsibilities
Check patients in and out
Copy/scan insurance cards
Take patient photo
Collect co-pays and deductibles
Post payments to patient account
Encourage portal utilization
Ensure that all required consent forms are signed
Balance all money collected at the end of day and prepare deposit
Answer telephone, handle all calls appropriately, and schedule appointments for new and existing patients
Enter patient demographics, insurance, and referral information into IMS
Prepare front desk prior to the start of clinic: confirm benefits on all testing patients, print schedules, unroll phones (if applicable), prepare all paperwork, and check messages
Scan testing sheets and all other paperwork as needed
Cancel and reschedule appointments as needed
Keep up with medical records requests, medical records phone messages and reminders, chart views, and scan old charts into IMS as requested
Process Allergy Zone purchases
Responsible for individually assigned front office tasks; reminders and cancellations, failed faxes, send online survey, DOMA calls, returned mail, website appointment requests, insurance needed reminders, night calls, recall cards, adding new referring providers to IMS, recall report, and patient portal responses
Maintain and follow HIPAA policies and procedures
Travel to satellite clinics as scheduled
Requirements
Abilities, Knowledge and Skills
Effective communication skills to include:
Ability to fluently speak and read English and Spanish
Ability to read and interpret documents such as safety rules, handbooks, policies, and procedure manuals
Ability to communicate effectively, verbally and written, with all levels of staff and patients
Education, Prior Work Experience, Special Skill And Knowledge Requirements
High school diploma or GED required
Prior medical office experience, preferred
Strong computer skills
Must be a quick learner, organized, and team oriented
Excellent communication and customer service skills
Previous customer service experience
Valid Driver's License required
Acceptable results on Office of Inspector General, State Medicaid Exclusions, Abuse Registry Checks, Background Screenings, Drug Screen, and Sanction Checks
Ability to travel to satellite offices, as needed
Must be at least 18 years of age
Ability to work with patients directly and pleasantly
Ability to work independently
Physical Demands and Work Environment
Physical Demands
The physical demands described, here, are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the physical demands.
While performing the duties of this job, the employee is regularly required to use hands to handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear.
The employee frequently is required to stand, walk, stoop, kneel, crouch, reach, push, pull, bend and sit. On average, front office staff may be sitting 80% of their shift.
The employee must occasionally lift and/or move up to 30 pounds.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
Specific communication abilities required by this job include the ability to talk and hear in order to converse with others, discern, convey, express oneself, and exchange information.
Work Environment
The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job.
The noise level in the work environment is usually moderate; lighting is in the standard range.
The employee is subject to diseases and conditions that exist in a healthcare setting.
EEOC Compliance
Family Allergy & Asthma provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Please use link to complete this survey to be considered: ********************************* M7SYDhF
Admissions & Registration Specialist, Veteran & Military Services
Scheduler Job In Miami, FL
Job Details Job FamilySTAFF - Support Non-Exempt (SNE) Grade11Salary$20.35 - $25.27DepartmentVeteran & Military Services / School Certifying OfficialReports ToDirector of Veteran & Military ServicesClosing DateMay 12, 2025FLSA StatusNon-ExemptFirst Review DateMarch 20, 2025
Job Summary
The position performs clerical duties for an administrative department and provides guidance to clerical staff. The admissions and registration specialist also provides advanced support to the administration in the delivery of admissions, registration, and records functions with the student information system.
Duties & Responsibilities
* Provides guidance and trains full and part-time personnel, as well as student assistants, in the delivery of Admissions & Registration Services
* Assists students and public in the interpretation and explanation of college policy, procedures, state rules, and statutes
* Handles all transactions related to academic records management including quality control, problem solving, research, and audit
* Meets with students, customers, or co-workers referred from subordinate or other areas that are experiencing problems or need to express complaints; works towards problem solving and customer satisfaction/understanding in a professional, friendly manner
* Troubleshoots and assists students with problems or questions about online admission, web registration, MyMDC Account management, Internet resources for student information, and printing of their schedules
* Processes and has oversight responsibilities for the dual enrollment process
* Processes and has oversight responsibilities for the transient student admissions process
* Reviews the authenticity of documentation and equivalency into credit programs. This includes immigration documents, foreign and domestic credentials, and documents to support residency-for-tuition-purposes
* Oversees and certifies student eligibility for Florida Residency classification based on Florida State laws
* Performs other duties as assigned
Minimum Requirements
* Associates of Arts degree in related field from a two-year College or technical school and three to four (3-4) years of experience in related clerical work; or equivalent combination of experience and education
* Required to work overtime during peak registration period, which will include evenings and/or weekends.
* All degrees must be from a regionally accredited institution
* Knowledge of the principles of office management, practices, procedures, equipment, and operational requirements of the department
* Knowledge of college procedures including student admissions and registration
* Knowledge of word processing and computer software including: Excel, Microsoft Word, and Windows
* Knowledge of business English, spelling, accounting, record keeping and organizational responsibilities.
* Excellent computer skills
* Excellent communication and customer service skills
* Ability to speak effectively before groups of customers or employees of the organization
* Ability to plan, assign, and supervise the work of subordinates
* Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
* Ability to write routine reports and correspondence
* Ability to work with mathematical concepts such as probability and statistical inference, and apply concepts such as fractions, percentages, ratios, and proportions to practical situations
* Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form
* Ability to deal with problems involving several concrete variables in standardized situations
* Ability to work with user communities of diverse backgrounds and skill levels
* Ability to work in a multi-ethnic and multi-cultural environment with students, faculty and staff
Preferences
Certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, will receive preference and priority for this job vacancy. In addition, certain servicemembers may be eligible to receive waivers for postsecondary educational requirements outlined in this job vacancy and are encouraged to apply for the positions being filled.
Additional Requirements
The final candidate is to successfully complete a background screening and reference check process.
EQUAL ACCESS/EQUAL OPPORTUNITY
Miami Dade College is an equal access/equal opportunity institution which does not discriminate on the basis of sex, race, color, marital status, age, religion, national origin, disability, veteran's status, ethnicity, pregnancy, sexual orientation or genetic information.
To obtain more information about the College's equal access and equal opportunity policies, procedures and practices, please contact the College's Civil Rights Compliance Officer: Cindy Lau Evans, Director, Equal Opportunity Programs/ ADA Coordinator/ Title IX Coordinator, at ************** (Voice) or 711 (Relay Service). 11011 SW 104 St., Room 1102-01; Miami, FL 33176. *********************
Scheduling Coordinator
Scheduler Job In Miami, FL
*Field Service (Scheduling) Coordinator* *Full-time Direct Placement* *Miami, FL (Doral)* *Miami Office (8782 NW 18th Terrace, Miami, FL 33172).* *Hours: Monday through Friday, 8:00 am - 5:00 pm.* As a Field Service Coordinator for our Electrical Equipment Supplier Client, you'll play a pivotal role in managing a designated territory of Field Service Engineers. Your responsibilities will include coordinating all maintenance visits, emergencies, and installations within your territory. You'll handle crucial logistics such as travel coordination, part/equipment tracking, and addressing emergency maintenance requests. Additionally, you'll provide essential support to clients, handle challenging requests or escalations, and collaborate with various departments to ensure project completion. This role requires exceptional customer service skills, proficiency in administrative tasks, and the ability to thrive in a fast-paced environment.
*Responsibilities:*
• Manage a designated territory of Field Service Engineers, overseeing maintenance visits, emergencies, and installations.
• Coordinate logistics, including travel arrangements, part/equipment tracking, and emergency maintenance requests.
• Address challenging client requests or escalate issues as necessary.
• Collaborate with other departments to ensure project completion.
• Provide phone and email support to clients.
• Generate quotes for customers based on Field Service Recommendations.
• Prepare Field Service Reports based on data entered by Field Engineers.
*Requirements*:
• Associate's degree or equivalent.
• Minimum three years of experience in an office environment, with previous data entry experience required.
• Demonstrated history of administrative responsibilities.
• Excellent customer service, communication, writing, negotiation, and time-management skills.
• Proficiency in Microsoft 365 applications and advanced PC skills.
• Positive attitude, professionalism, and ability to work independently in a challenging environment.
• Proficiency in Adobe Acrobat and Microsoft Office applications (Word, Excel, Outlook).
• Strong attention to detail, confidentiality, reliability, and professionalism.
• Flexibility to adapt to evolving company needs.
*Compensation and Benefits:*
• Base salary: $60,000 - $70,000 annually
• Paid time off
• 401K matching
• Medical, dental, and vision insurance
• Professional development assistance
• Referral program
• Paid holidays
• Short-term/long-term disability
• Life insurance
• Growth opportunities
• Up to $300/month non-taxed incentive for after-hours phone service (emergency only)
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Schedule:
* Monday to Friday
Ability to Commute:
* Miami, FL 33172 (Required)
Ability to Relocate:
* Miami, FL 33172: Relocate before starting work (Required)
Work Location: In person
Home Solutions Scheduling Specialist No Selling
Scheduler Job In Opa-locka, FL
Company: Premier Home Improvements a family-owned and operated provider of hurricane impact windows, doors, flooring, and roofing products to Homeowners.
Home Solutions Scheduling Specialist $45K-$75K - Schedule FREE window door and roofing estimates for homeowners - No Selling!
Responsibilities:
• Connect with homeowners and build rapport
• Schedule FREE estimate appointments for windows and doors
• Work outdoors and engage directly with potential clients
Requirements:
• Outgoing personality with strong communication skills
• Motivated to earn and hit goals
Offer:
• Competitive earnings: commission $45K-$75K per year
• 5-day schedule, field-based work
• Great opportunities for career advancement
To Apply:
All applicants must submit their updated resume along with their contact phone number. Once qualified, selected candidates will be contacted for a phone interview.
Service Appointment Scheduler / BDC- EC
Scheduler Job In Delray Beach, FL
Accelerate your career with Ed Morse Automotive Group! With 75+ years of industry experience, we provide excellent service to our customers and team members. Our expanding automotive group spans across FL, TX, OK, MO, IL, IA, and CO with over 50 locations, representing 30+ automotive, powersports, and motorcycle brands. Join a family-oriented company that values personal and professional growth.
Ed Morse is currently seeking a Service Appointment Scheduler / BDC East Coast to join our Delray Toyota team. Hourly Rate + Commission paid weekly!!
We are looking for reliable, friendly, and professional individuals to join our team. If you are motivated to work in a fast-paced, call-center environment and enjoy interacting with customers, apply now for one of the largest family-owned auto dealer groups in the U.S.
Responsibilities
Ensure all inbound service inquiries are answered promptly, professionally, and according to script
Make outbound calls to follow up with customers
Respond to customer emails and chats
Confirm appointments and reschedule missed appointments
Log customer information and purify CRM
Responsible for helping to drive traffic to our dealerships
Qualifications
Call Center and/or automotive experience preferred
Bilingual English and Spanish preferred
Strong written and verbal communication
Energetic, well-spoken and have a passion for delivering excellent customer service
Confident and go-getter personality
Must be dependable and punctual
Must be process-driven, coachable, and trainable
Strong computer and Internet skills
Must be able to commit 40-hour weekly with rotating Saturdays
Must be able to pass a background check, drug test
Must be motivated by reaching and exceeding goals
Why Ed Morse?
In addition to a rewarding career, Ed Morse offers our employees the following:
Weekly Pay
Uncapped earning potential! -Bonuses, Commissions, etc.
401K with company match
Competitive Health Benefits including: Medical, Dental, Vision
Supplemental Insurance options, Life Insurance, Short-Team Disability & Long-Term Disability
Employee Assistance Program
Quarterly Wellness Program
Vacation Pay
Six Paid Holidays each calendar year
Fantastic Employee Purchase Program - Discounts on vehicles, parts & service
Employee Referral Program - Get rewarded for working with friends
Become involved in our community with Ed Morse Cares
Unlimited career potential - opportunities in multiple states with over 24 brands
Ongoing Education - receive manufacturer and product knowledge training
Not ready to apply? Connect with us for general consideration.
Receptionist Medical Clerk - (Bilingual English /Spanish) Preferred
Scheduler Job In Miami Beach, FL
Routes clients/patients to the appropriate areas within the agency. Answers phones, checks and returns voice messages in a timely basis. Assists with front desk duties as required (i.e. telephone appointment scheduling and/or patient reminder calls).
Checks patients in for their appointment in a timely manner using the correct events in the schedule.
Updates patient's demographic in agency's data systems (NextGen, Casewatch, Provide - as appropriate).
Ensures photo ID and insurance card are scanned for all patients.
Collects co-payments, deductibles, and balances at time of check in.
Ensures that all forms are signed and scanned into electronic health record.
Checks patients out at the end of their appointment including giving follow up appointments
Verifies eligibility and coverage for services provided.
Provides access to the Patient Portal and instructs the patients to enroll for their benefit.
Prints and provides information for referrals issued by providers
Ensures patient documentation is fully completed and recorded in agency's database (i.e. NextGen).
Ensures documentation for new patients (registration packet) are collected and recorded in patient's electronic health records (EHR). Also provides patient with Patient Handbook upon completion of registration.
Verifies patient insurance carrier/coverage prior to visit to ensure accurate billing based on insurance verification report or through insruance provider portal/Availity.
Responds to correspondences and tasks (via letter, email, faxes) in a timely manner
Records and maintains patient's health records in agency's database (i.e. NextGen, Provide) and other datasystem and/or patient's records as required.
Ensures external 3rd party documentation (i.e. labs, consultations reports etc.) is collected and entered in the patient's electronic health records (EHR) via scanning and tasking the provider or resulting the order in the EHR.
Assists in ensuring that the medical office (front desk and waiting area) is kept clean and tidy at all times.
Fiscal Duties:
Collects co-payments, deductibles, and balances at time of check in and/or check-out.
Assist supervisor in following up on denials and/or pending claims with 3rd party payors.
Addresses and problem-solve patient billing issues when presented.
Quality Assurance/Compliance:
Ensures online trainings are current as required.
Ensures that medical operations fully comply with agency and HIPAA requirements.
Participates in agency developmental activities as required.
Other duties as assigned.
Culture of Service: 3 C's
Compassion
* Greets internal or external customers (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone and nonverbal language.
* Listens to the internal or external customer (i.e. patient, client, staff, vendor) attentively, reassuring and understanding of the request and providing appropriate options or resolutions.
Competency
* Provides services required by following established protocols and when needed, procure additional help to answer questions to ensure appropriate services are delivered
Commitment
* Takes initiative and anticipates internal or external customer needs by engaging them in the process and following up as needed
* Prioritize internal or external customer (i.e. patient, client, staff, vendor) requests to ensure the prompt and effective response is provided
Safety
Ensures proper hand washing according to the Centers for Disease Control and Prevention guidelines.
Understands and appropriately acts upon the assigned role in Emergency Code System.
Understands and performs assigned roles in the organization's Continuity of Operations Plan (COOP).
Contact Responsibility
The responsibility for external contacts is constant and critical.
Physical Requirements
This work requires the following physical and sensory activities: constant sitting, hearing/ visual acuity, talking in person and on the phone. Frequent, walking, standing, sitting and bending. Work is performed in office and laboratory setting.
Other
Participates in health center developmental activities as requested.
Other duties as assigned.