Bilingual Call Center Scheduler
Scheduler Job 8 miles from Apopka
Why Transtreme?
Working at Transtreme provides a unique opportunity to make a meaningful impact in the lives of our patients and their families. Our CEO and Founder is a Nurse Practitioner and is committed to ensuring our patients receive the highest quality of care. Our collaborative and supportive work environment fosters a culture of growth and development, allowing our employees to continually learn and improve.
Just A Few Of The Benefits
Health, Dental, and Vision Insurance Coverage Options
Vacation Pay
Advancement Opportunities
Responsibilities
Contacting and helping geriatric patients, by scheduling a visit with our Nurse Practitioners for a clinic appointment, home visit, or video appointment.
Assist with our translation line, for patients who are not fluent in the English language to ensure we provide the best care.
Qualifications
3 years of Telephone Experience (Call Center preferred)
3+ years of Customer service experience
Medical scheduling experience is a plus.
Proficiency in Data Entry and Microsoft Office
Excellent Verbal Communication and Active Listening Skills
Strong work ethic
Team-oriented
Bilingual in Spanish, Mandarin, or Cantonese (Required)
Work Environment and Hours:
On-site in Maitland, FL Call Center
Full-time position.
The hours of work and days may vary, with a designated lunch and rest periods as per State laws
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Surgery Scheduler
Scheduler Job 23 miles from Apopka
Our Mission is to deliver best-in-class ophthalmic and optometric care.
Team members are hired to assist the organization in building a differentiated integrated eye care platform focused on superior patient care delivered through our network of optometrists and ophthalmologists. Team members are expected to a behavior of professionalism, which includes but is not limited to, acting with integrity and accountability, support our clinicians in all aspects of patient care delivery, support a culture of respect, diversity and inclusion in our organization, and enhance the patient access to primary and specialty eye care. Our vision is to create an admired healthcare company dedicated to delivering personalized eye care with outstanding patient outcomes.
The Surgery Scheduler is responsible to provide the highest quality patient care in scheduling all surgical procedures, obtaining referrals and medical clearances, and computer task management. A strong communication skill set is required for communications between staff, management and patients served. Though the days may be long and busy, they find the results to be well worth the effort.
Essential Duties & Responsibilities:
Obtains demographic information, including insurance and running for verification
Schedules all ophthalmic surgical procedures per physician direction.
Obtains referrals for procedure and required medical clearances.
Explains consent forms and obtain patient signatures
Collects co-pays, and upcoming payments as necessary.
Processes incoming faxes, scan documents into patient charts, and send for medical review.
Sends office notes/scheduling updates to referring physicians
Communicates frequently with clinical/optical teams
Other duties as assigned
Requirements:
Education & Experience:
High School Graduate, or equivalent education
Minimum of two (2) years' of surgery scheduling or related experience, ophthalmology experience preferred.
Certified Patient Service Specialist (CPSS) Certification, preferred.
Core Competencies:
Demonstrated effectiveness showing courtesy, diligence, integrity, and teamwork
Strong interpersonal skills (effective listening, clear communication, effective customer problem resolution, warm demeanor)
Ability to master ophthalmology terminology Understand HIPAA and can maintain confidentiality
Obvious enthusiasm and interest in required
Have an outgoing personality with professional demeanor
Have a true desire to learn and the ability to think critically
The ability to communicate effectively to employees and patients
Can make independent and accurate decisions
Have an attitude that reflects a desire to go beyond the minimum required duties
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Crew Scheduler
Scheduler Job 23 miles from Apopka
National Airlines, based in Orlando, FL, operates passenger charter service as well as customized military and commercial air cargo carriages worldwide. National Airlines specializes in over-sized, time sensitive, and special handling requirements, utilizing 757-200, 747-400 and A-330 aircraft to accomplish its missions.
Job Title: Crew Scheduler
Location: Orlando, FL
Department: Crew Resourcing
Reports To: Director of Crew Resourcing
FLSA Status: Non-Exempt
Summary: The Crew Scheduler ensures the proper, efficient, safe, and economical assignments of crews using company guidelines and Federal Aviation Regulations (FARs).
Essential Functions:
Schedules all flight crew members in accordance with company policies and FARs to ensure proper staffing for all operating flights.
Monitors flight and duty time limitations, rest requirements, and qualification statuses for all crew members, taking appropriate action to maintain legal operation of all flights and to prevent or mitigate any crew-related delays.
Arranges deadhead air travel, ground transportation and hotel accommodation as needed.
Ensures crewmembers have all required documentation for entry/exit at scheduled destination(s)
Coordinates with Training and update schedules as needed to ensure crew members remain current, legal, and available to operate.
Effectively communicates with crewmembers, other departments, company leadership, third-party vendors, and business partners.
Performs other duties as assigned.
Supervisor Responsibility: No
Qualifications & Experience:
High School Diploma or General Education Development (GED) Diploma
Proficient user of Microsoft Office applications
One (1) year customer service experience (preferred)
One (1) year resource/manpower planning experience (preferred)
One (1) year airline crew scheduling and/or aviation experience (preferred)
Must pass a background check which could include fingerprinting, a pre-employment drug test, and criminal history records check (CHRC)
Must be legally authorized to work in the country in which the position is located.
Skills Required:
A high level of attention to detail and problem-solving skills
Ability to understand and evaluate complex processes.
Ability to work efficiently while under pressure and with minimal supervision.
Ability to effectively communicate important information and intricate plans.
Ability to work with people of different backgrounds and personalities.
Empathetic and caring; customer service-minded
Mission-driven with a positive mindset
The duties listed above are intended only as illustrations of various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
National Air Cargo is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, Protected Veteran status, genetic information, pregnancy, or any other legally protected status. We prohibit discrimination in all aspects of employment, including recruitment, hiring, compensation, benefits, training, termination, promotions or other conditions of employment or career development. We take affirmative steps to hire and advance females, racial minorities, Protected Veterans, and Individuals with Disabilities. We offer Reasonable Accommodations where necessary to candidates for employment and to our qualified employees with disabilities.
National Airlines also expects all our employees to support and promote our Safety Management System (SMS) Safety Policy and Safety Objectives. Employees at all levels of the organization are encouraged to report safety concerns or hazards without fear of reprisal.
National Airlines requires all team members to complete a record in National's Vaccination Tracking Tool. Team Members may opt to provide records documenting their fully vaccinated status or agree to comply with weekly COVID-19 testing and reporting. Requests for medical and religious exemptions for those who cannot be vaccinated will be considered with substantiating documentation.
Patient Access Specialist - 239776
Scheduler Job 23 miles from Apopka
Essential Functions
Provide accurate information of department/procedure specific scheduling criteria to expedite patient preparation, arrival location, and time.
Be proactive with all customers by actively listening, showing a caring attitude, and offering alternatives when necessary.
Demonstrate superb telephone etiquette, team player attitude, and professional communication skills at all times.
Exhibits working knowledge in the use of all registration, scheduling systems, and Web-based resources.
Knowledge of computer applications, multi-line telephone system, printers, copy fax machines, which may include required data entry.
Maintains a basic understanding of the medical needs during the screening process for scheduling an appointment.
Consistently reviews the schedules daily and communicates all changes to appropriate staff.
Consistently meets departmental goals for productivity, quality, and customer service standards set.
Maintains a working knowledge of ICD-9 (ICD-10) and CPT codes, as deemed necessary.
Identifies customer service issues and resolves or initiates necessary follow-up.
Adheres to all portions of the Professional Appearance Policy at all times.
Maintains regular, punctual attendance consistent with company policies, the ADA, FMLA, and other federal, state, and local regulations.
Overview
Location: Onsite 5X a week
Schedule: 8:00am-4:30pm
Dress Code: Business Casual
Schedule Engineer / Scheduler
Scheduler Job 23 miles from Apopka
The Schedule Engineer assists the management team in the preparation of the project cash flow as well as assists the estimators in planning the resources required for the project, verify objectives, and sets up the WBS structure.
Responsibilities:
Provide support to the field construction operations through the development of CPM schedules, in conjunction with jobsite personnel
Provide Primavera P6 software training to field locations, as needed
Provide ongoing technical support for software and scheduling issues to jobsite personnel
Assist with the development and/or review of both pre-bid and post-award CPM schedules, per owner requirements
Provide assistance to the jobsite personnel whenever major changes need to be incorporated into a CPM schedule throughout the schedule updating time-frame
Periodic travel to the jobsite locations is for developing schedules, to assist with schedule modifications, and to provide Primavera P6 training for jobsite and regional office personnel
Coordinate the Primavera P6 license purchases and distribution
Provide continual Administrative support (in conjunction with the IT department) to the P6 end-users, corporate-wide, by providing or reconfiguring the P6 access information for either individual or shared P6 licenses
Carry out job duties while maintaining Company values
And other duties, as assigned
Qualifications:
· BS in Civil Engineering or Construction Management
· 5+ years of experience in scheduling
· Proficient in Primavera P6 Scheduling Software
· Familiar with a variety of construction concepts, practices and procedures applicable in the construction of major infrastructure projects
· Strong problem solving and interpersonal skills
Our client offers a comprehensive benefits package with an excellent opportunity to grow and be part of one of the most respected names in the construction industry. Women and minorities are encouraged to apply. Our client is an Equal Opportunity Employer M/F/D/V.
Scheduler
Scheduler Job 12 miles from Apopka
STV is seeking a Scheduler to support a $3-$5 billion dollar project in overseeing project controls functions for high-quality infrastructure projects.
Responsibilities:
Develop and maintain project schedules using industry-standard scheduling software.
Perform schedule analysis, critical path method (CPM) assessments, and progress tracking.
Coordinate with project managers, engineers, and contractors to update and adjust schedules as needed.
Identify potential scheduling risks and provide recommendations for mitigation.
Prepare reports and presentations on project schedule performance and forecasts.
Ensure compliance with scheduling requirements and standards.
Support claims analysis and forensic schedule evaluations as necessary.
Assist in resource planning and allocation to optimize project timelines.
Qualifications:
Bachelor's degree in engineering, construction management, or a related field preferred.
Minimum of 5 years of experience in project scheduling, preferably on transportation or infrastructure projects.
Proficiency in Primavera P6 and other scheduling software.
Strong understanding of CPM scheduling, earned value management, and schedule risk analysis.
Experience working on projects and familiarity with scheduling standards preferred.
Excellent communication and coordination skills to collaborate with multidisciplinary teams.
Ability to analyze complex scheduling data and provide actionable insights.
Certification such as PSP (Planning & Scheduling Professional) or PMP (Project Management Professional) is a plus.
Why Join STV?
Work alongside top industry professionals on high-impact infrastructure projects.
Hands-on experience with project controls operations and processes.
A collaborative environment that fosters professional growth and career advancement.
Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At STV, we are fully committed to expanding our culture of diversity and inclusion, one that will reflect the clients we serve and the communities we work in, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description we encourage you to apply anyways. You may be just the right candidate for this or other roles.
STV offers the following benefits • Health insurance, including an option with a Health Savings Account • Dental insurance • Vision insurance • Flexible Spending Accounts (Healthcare, Dependent Care and Transit and Parking where applicable) • Disability insurance • Life Insurance and Accidental Death & Dismemberment • 401(k) Plan • Retirement Counseling • Employee Assistance Program • Paid Time Off (16 days) • Paid Holidays (8 days) • Back-Up Dependent Care (up to 10 days per year) • Parental Leave (up to 80 hours) • Continuing Education Program • Professional Licensure and Society Memberships
STV is committed to paying all of its employees in a fair, equitable, and transparent manner. The listed pay range is STV's good-faith salary estimate for this position. Please note that the final salary offered for this position may be outside of this published range based on many factors, including but not limited to geography, education, experience, and/or certifications.
Scheduler
Scheduler Job 12 miles from Apopka
STV is seeking a Scheduler to support a $3-$5 billion dollar project in overseeing project controls functions for high-quality infrastructure projects.
Responsibilities:
Develop and maintain project schedules using industry-standard scheduling software.
Perform schedule analysis, critical path method (CPM) assessments, and progress tracking.
Coordinate with project managers, engineers, and contractors to update and adjust schedules as needed.
Identify potential scheduling risks and provide recommendations for mitigation.
Prepare reports and presentations on project schedule performance and forecasts.
Ensure compliance with scheduling requirements and standards.
Support claims analysis and forensic schedule evaluations as necessary.
Assist in resource planning and allocation to optimize project timelines.
Qualifications:
Bachelor's degree in engineering, construction management, or a related field preferred.
Minimum of 5 years of experience in project scheduling, preferably on transportation or infrastructure projects.
Proficiency in Primavera P6 and other scheduling software.
Strong understanding of CPM scheduling, earned value management, and schedule risk analysis.
Experience working on projects and familiarity with scheduling standards preferred.
Excellent communication and coordination skills to collaborate with multidisciplinary teams.
Ability to analyze complex scheduling data and provide actionable insights.
Certification such as PSP (Planning & Scheduling Professional) or PMP (Project Management Professional) is a plus.
Why Join STV?
Work alongside top industry professionals on high-impact infrastructure projects.
Hands-on experience with project controls operations and processes.
A collaborative environment that fosters professional growth and career advancement.
Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At STV, we are fully committed to expanding our culture of diversity and inclusion, one that will reflect the clients we serve and the communities we work in, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description we encourage you to apply anyways. You may be just the right candidate for this or other roles.
STV offers the following benefits • Health insurance, including an option with a Health Savings Account • Dental insurance • Vision insurance • Flexible Spending Accounts (Healthcare, Dependent Care and Transit and Parking where applicable) • Disability insurance • Life Insurance and Accidental Death & Dismemberment • 401(k) Plan • Retirement Counseling • Employee Assistance Program • Paid Time Off (16 days) • Paid Holidays (8 days) • Back-Up Dependent Care (up to 10 days per year) • Parental Leave (up to 80 hours) • Continuing Education Program • Professional Licensure and Society Memberships
STV is committed to paying all of its employees in a fair, equitable, and transparent manner. The listed pay range is STV's good-faith salary estimate for this position. Please note that the final salary offered for this position may be outside of this published range based on many factors, including but not limited to geography, education, experience, and/or certifications.
Construction Scheduler
Scheduler Job 23 miles from Apopka
Job Description: As a Scheduler, you will be reporting to the Schedule Manager. You will be responsible for creating, overseeing and maintaining different project schedules. You will also prepare schedules during the bidding phase, assist on-going projects, and provide detailed time analysis to the Project Team.
Key Responsibilities:
Utilize earned value management principles and experience to facilitate development of the project schedule, develop work breakdown structures (WBS), evaluate the performance of the project, and analyze budget and/or resource variances from the baseline plan.
Engage with trade partners for development of baseline schedule, monthly updates and recovery schedules.
Communicate effectively with all field staff members, scheduling consultant (if applicable) and the client to ensure efficient and accurate schedule development and updates.
Produce reports required by the contract specifications and project management team.
Identify and communicate significant schedule risks to staff and appropriate division personnel. Take necessary actions to mitigate possible risk.
Forecast impacts of variances to aid in the management of the schedule and implement controls to avoid claims.
Analyze delivery impacts, time extensions, claims, etc. using schedule fragments.
Perform workforce projections and analysis.
Train and lead classes and facilitate learning of the scheduling systems amongst the project staff.
Prepare schedule activity status, reporting and narrative for project management and owner. This includes verifying and managing project log schedule information. Perform schedule analytics such as:
Basic schedule quality
Schedule performance as compared to monthly baseline
“What if” scenarios
Impacts and delays
Transmittal and delivery coordination
Coordinate with field supervision of weekly trade partner schedule meeting to discuss changes, upcoming work and progress.
Qualifications
Basic Requirements:
Bachelor's degree in Business Administration, Engineering, or Construction Management preferred.
5+ years of relevant experience in scheduling and planning.
Proficient in Microsoft Suite (Excel, PowerPoint, Outlook, Word, etc.), and reading plans and specifications.
Preferred Qualifications:
Experience in Construction Management or related field a plus.
Ability to make decisions, work independently and coordinate estimating colleagues.
Ability to meet critical project deadline, willingness to coordinate and work as a team member
Experience with cost management systems, cost analysis, forecasting, and change management on alternative delivery projects.
Experience with risk logs a plus.
Skills & Competencies:
High level proficiency with Primavera (P6), required. Knowledge of MS Project a plus.
Certifications (one or more): CST, CCT, CMIT, CDT, PSP, EVP, PMI-SP, PMP, CCM, EIT, or PE.
Scheduler
Scheduler Job 23 miles from Apopka
Job Title: Scheduler
will report directly to the Clinic Manager.
To perform a variety of patient care activities to assist physicians and nursing personnel.
Patients Administrative functions
Schedules patient appointments via phone call, online appointment request and reschedules appointments due to template changes.
Registers patient appointments and verifies insurance. Obtains insurance information does not verify insurance.
Refers or triages patients to appropriate nursing staff.
Adheres to HIPAA guidelines/regulations/annual HIPAA training.
Receives communication from patients via the patient portal regarding appointment changes that are needed and to update demographic information.
Schedules patients for testing procedures.
Determines appropriate time/types of appointments and procedures.
Assists with internal referrals to schedule appointment.
Sends documentation to appropriate parties regarding patient care.
Maintains effective business relations with patients, physicians, vendors, and other business professionals.
Resolves or appropriately refers questions, requests, and issues.
Obtains and conveys information as needed.
Performs other job-related duties as assigned.
Attends required staff meetings and in-services.
Adheres to HIPAA guidelines/regulations/annual HIPAA training and other required training.
Education
A high school education or GED.
Work Experience
One to three years of similar or related experience
Knowledge
Knowledge of word processing and spreadsheet applications.
Skills/Abilities
High call volume medical scheduling
Proficient computer skills.
Excellent communication skills
Solid analytical, creative, and problem-solving abilities.
Well organized.
Able to work well independently.
Able to assist, direct, and coordinate others.
Attention to detail.
Physical Requirements
Frequent sitting, standing, walking, grasping, carrying, and speaking; Occasional reaching, bending, and stooping; Frequent use of computer, keyboard, copier, and phone.
Interpersonal Skills
Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.
Work Environment
Environmentally controlled medical office environment: Work hours subject to office needs to ensure coverage during all hours of operation; Frequent interaction with a diverse population including team members, providers, patients, insurance companies and other members of the public.
Benefits: Benefits Eligible
For more information on UCF Health benefits including cost go to: ******************************
Scheduler
Scheduler Job 23 miles from Apopka
Job Title: Program Scheduler / Program Management Specialist
About the Role
Are you a detail-oriented scheduler with a passion for driving program success? We're looking for an experienced professional to join our Client as a Program Scheduler / Program Management Specialist. In this dynamic role, you'll be responsible for creating and managing comprehensive project schedules, ensuring alignment with program objectives, and expanding your skills within program management. If you have a strong background in scheduling, Earned Value Management Systems (EVMS), and Agile frameworks-and you're eager to take on more responsibility-this opportunity is for you.
Key Responsibilities
Integrated Master Schedule (IMS) Development:
Create and manage a detailed, integrated project schedule that incorporates all program activities, dependencies, milestones, and resource requirements, ensuring alignment with overall program objectives.
EVM Implementation:
Apply Earned Value Management principles to monitor project performance against the baseline schedule, conduct program validity checks, and identify schedule variances and milestone statuses.
Critical Path Analysis:
Utilize critical path methodology to pinpoint critical tasks and identify areas where delays could significantly impact project completion.
Schedule Baseline Management:
Establish and maintain a baseline schedule, managing any changes through a formal change control process.
Reporting and Analysis:
Generate regular schedule status reports-including performance metrics, trend analyses, and risk assessments-to effectively communicate project health to stakeholders.
Qualifications
Bachelor's degree in Management, Engineering, Business, or a related field.
Minimum of 3 years of experience using Microsoft Project in program scheduling, with at least 2 years in an EVMS environment.
Expert proficiency in Microsoft Project, Excel, and PowerPoint.
Hands-on experience with Deltek Costpoint and Deltek Cobra software.
Deep understanding of schedule development, maintenance, and analysis within EVMS.
Excellent analytical, communication, and presentation skills.
Active security clearance is preferred, or the ability to obtain one.
Why Join Us?
Be part of a forward-thinking organization where your expertise in scheduling and program management will drive the success of dynamic projects. We offer a collaborative work environment, opportunities for professional growth, and the chance to make a meaningful impact on our organization's goals.
How to Apply:
If you're ready to contribute your skills and take the next step in your career, we'd love to hear from you. Please apply through LinkedIn with your resume and a brief cover letter outlining your relevant experience.
Engenium is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.
Bilingual Procedure Scheduler
Scheduler Job 23 miles from Apopka
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
Process inbox - Daily
Process voicemail & return calls - Daily
Q-lines
Appointments
Schedule & Re-Procedures
Schedule Diagnostics
Answer and return patient calls in a timely manner
Documentation
Constant communication with physician, medical assistant and staff
Review doctors schedule weekly and daily and make/update changes for physicians schedule
Follow up protocol - calls to patient on a weekly/bi-weekly basis
Clearance prior to procedure processing
Sending letters to patients
Pull charts as needed
Recall
Qualifications
Must be bilingual
Willing to travel to satellite offices, depending on docs schedules
A Hard-worker - will be working over 8 hours at times.
At least 1yr experience in Scheduling (medical field) /PROCEDURE SCHEDULING EXP specifically
Must have hospital scheduling experience
Willing to work closely with physician (cannot be shy)
Must have Teamwork skills
Must be a multi-tasker
Must be able to get along with co-workers
Must have 100% Customer service skills - our patients are #1
Must have patience to handle difficult patients
Must be professional in appearance and speaking
Must be Organized and be able to problem solve
Must know and understand that we document whenever we speak to patients
Must be thorough & detailed in work
MUST be courteous, nice, friendly, be great with customers/patients.
MUST be organized and be a MULTI tasker - we are extremely busy!
Additional Information
Advantages of this Opportunity:
$13-$14 (based on experience)
• Open to fluctuating hours - sometimes it will be 8-430 sometimes 10-630 and anywhere in the middle. If someone calls out, you may have to work 8-630 and need to be okay doing so
• Excellent benefits offered
• Right to Hire!
Scheduler
Scheduler Job 47 miles from Apopka
Job Title: Full-Time Scheduler - Outpatient Imaging Center
About Radiology Associates: Radiology Associates is a leader in patient care and medical imaging in the Eastern Central Florida area. We are dedicated to providing our patients with the highest quality imaging services, using state-of-the-art technology in a comfortable and professional environment. At Radiology Associates, we understand that our employees are the key to creating an exceptional patient experience and fostering a positive, purposeful work environment.
As a part of our team, you will be joining an elite group working in a facility recognized as a Breast Imaging Center of Excellence by the American College of Radiology. If you're seeking growth, stability, or simply want to join an exceptional team, this is the perfect opportunity for you. We are committed to building a diverse and inclusive community where employee contributions are recognized, valued, and appreciated.
Position Overview:
Radiology Associates is seeking a Full-Time Scheduler for a fast-paced outpatient imaging center. This position involves providing excellent customer service while obtaining and entering accurate demographic and insurance information into our RIS (Radiology Information System). The Scheduler will ensure patients are scheduled for their exams in a timely and efficient manner.
Key Responsibilities:
Receive inbound calls from patients and physician offices to schedule requested exams.
Make outgoing calls to patients to schedule exams based on orders received via fax or electronic requisition.
Provide exceptional customer service, addressing inquiries and resolving any scheduling issues.
Handle non-routine calls that may require deviation from standard procedures.
Accurately enter and update patient demographic and insurance information into the RIS system.
Perform other related duties as assigned.
Qualifications:
High School Diploma or GED required.
A minimum of one year of related medical office experience is preferred.
Knowledge of medical terminology is a plus.
Previous call center experience is advantageous.
Intermediate computer skills and excellent customer service skills are essential.
Strong organizational skills with the ability to multitask effectively.
Excellent written and verbal communication skills.
Understanding of Medicare, Medicaid, private insurance, HMOs, and PPOs is a plus.
What We Offer:
Affordable Benefits: Medical, Dental, and Vision.
Employee Assistance Program (EAP).
Paid Time Off and Paid Holidays.
Paid Life and AD&D Insurance.
Travel Assistance and Identity Theft Assistance.
Employee Recognition Program.
401K Program.
Employee Referral Bonus Program.
Equal Opportunity Employer:
We are an Equal Opportunity Employer and comply with all federal, state, and local anti-discrimination laws, regulations, and ordinances. We are a Drug-Free and Tobacco-Free Workplace and participate in E-Verify.
Medical Scheduler (Part-Time)
Scheduler Job 16 miles from Apopka
Responsible for scheduling patient appointments by telephone within the guidelines set by True Health.
PRIMARY FUNCTIONS
Answer incoming calls from patients who are requesting appointments.
Schedule appointments on the computer within the guidelines set by True Health.
Answer patient questions as needed and within the scope of responsibilities.
Follow Customer Service guidelines as set forth by the company.
Other responsibilities as assigned
EDUCATION AND EXPERIENCE
High School Diploma or equivalent
Minimum 1 year of telephone or customer service experience
Minimum 1 year of medical experience
KNOWLEDGE, SKILLS AND ABILITIES
Typing/keyboarding 35 wpm
10-key adding machine
Computer literacy
Effective verbal and listening communication skills
Ability to manage heavy call volumes
Ability to work well independently and with others
ADDITIONAL QUALIFICATIONS
1. Bilingual a plus, but not required
RELATIONSHIP REPORTING
1. Reports to the Medical Scheduling Manager
PHYSICAL REQUIREMENTS
Ability to see and read computer screen and printed materials with or without vision aids
Ability to sit, stand, or view a computer screen for extended periods of time
Ability to perform repetitive hand and wrist motions for extended periods of time
Sales Appointment Scheduler
Scheduler Job 36 miles from Apopka
Full-time Description
UTD NRG is dedicated to promoting sustainability by helping homeowners and businesses harness solar energy, reducing their carbon footprint. As a Solar Salesperson, you will be instrumental in advancing our mission to make clean, green energy accessible to all.
Job Overview: We are looking for a motivated Solar Sales Appointment Setter to join our dynamic team. This role involves driving sales and promoting our solar panel systems to residential and commercial clients, playing a key part in our mission to expand the adoption of solar energy. Hourly + commission based role. $100,000+ commission earning opportunity!
Key Responsibilities:
• Drive sales growth by identifying and targeting potential customers through designated retail channel.
• Build and maintain strong relationships with customers, understanding their needs and offering tailored solutions to meet their energy and storage requirements.
• Present and demonstrate product features, benefits, and pricing to prospective customers, effectively conveying the value of the company's offerings.
• Achieve and exceed individual and team sales targets, contributing to the overall success of the sales department.
• Responsible for scheduling appointments and expanding the UTD NRG customer base.
• Maintain accurate records of sales activities, customer interactions, and sales pipeline.
Requirements
• Strong understanding of solar panel technology and energy efficiency.
• Effective verbal and written communication skills to convey complex information clearly.
• Dedication to providing outstanding customer service and building strong relationships. • Highly motivated and capable of working independently to meet and exceed sales targets.
• Relevant sales training or certifications is a plus. • Flexibility to work a retail schedule, including weekends, evenings, and some holidays, optimized for sales success and earning potential.
• Reliable transportation to manage a multi-store territory within a 25-50 mile radius.
• A minimum of two years of relevant work experience.
• Proficient in using technology, including iPads/computers and multiple software applications.
• Competitive sales commissions, paid monthly, for securing new solar appointments and contracts resulting from your efforts.
• Ability to stand and move for extended periods during the entire shift. Comfortable engaging with customers, speaking clearly, and maintaining professional communication for long durations. Strong interpersonal skills with a customer-first attitude. Ability to work in a fast-paced environment while remaining focused and energetic. Experience in a retail or sales setting is preferred.
UTD NRD LLC
is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Medical Scheduler
Scheduler Job 48 miles from Apopka
We are seeking a tech-savvy and customer-focused Medical Scheduler to join our Otolaryngology practice and help us streamline our appointment scheduling process! As a Medical Scheduler, you will be responsible for managing our online appointment system, answering patient inquiries, and assisting with patient check-in and registration.
Your primary responsibilities will include scheduling and confirming patient appointments, collecting patient information, and ensuring accurate and up-to-date patient records. You will also be responsible for responding to patient inquiries via phone and email and providing exceptional customer service to ensure a positive patient experience.
To be successful in this role, you should have excellent communication skills, strong attention to detail, and experience using electronic medical records and scheduling software. You should also possess a friendly and professional demeanor, as well as a passion for delivering exceptional patient care.
We value our team members and are committed to providing a positive work environment where everyone can thrive. We offer competitive compensation packages, excellent benefits, and opportunities for professional growth and advancement. If you are a dedicated and compassionate Scheduler with a passion for Otolaryngology, we encourage you to review the requirements below and apply for this exciting opportunity today!
Required Education and Experience
High school graduate or equivalent
One year of related experience
AAP/EEO Statement
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on qualifications and job-related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.
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Centralized Scheduler I
Scheduler Job 48 miles from Apopka
Join the Premier Team - Where Passion Meets Purpose!
Premier Community HealthCare is a nonprofit Federally Qualified Health Center (FQHC) dedicated to serving Pasco and Hernando Counties. We offer a wide range of high-quality services, including Family Medicine, Pediatrics, Women's Health, Dental, Behavioral Health, and more. Our team is focused on improving access to healthcare services and providing high quality and compassionate care to our community.
We're looking for a Centralized Scheduler to join our team in Dade City, Florida. In this role, you will be responsible for coordinating patient appointments across multiple departments, ensuring that patients receive timely access to care. If you're passionate about delivering exceptional service and want to make a difference in our community, we'd love to hear from you!
✅ Why Join Premier?
Full-Time Position - Standard work hours with a consistent schedule
Supportive Work Environment - Work with a mission-driven team dedicated to providing quality healthcare
Impactful Work - Provide excellent customer service when assisting patients with their scheduling needs
Growth Opportunities - Be part of an organization that values your professional development
General Description:
The Centralized Scheduler is vital in orchestrating the smooth operation of patient scheduling and call management, ensuring every interaction is handled with professionalism and care. Our Centralized Schedulers are key players of our healthcare delivery system, which plays an integral role in enhancing patient experiences, reinforcing the high standards of service.
In this position, you are the first point of contact for our patients. Your responsibilities will not only involve scheduling and administrative tasks to multiple service lines but also require a keen ability to navigate the complexities of patient needs with empathy and efficiency. The role demands a unique blend of precision, excellent communication skills, and a passion for making a difference in the lives of those we serve, aligning with Premier Community HealthCare's vision of operational excellence and community commitment.
Essential Duties and Responsibilities:
Answer multiple phone lines promptly and courteously, assessing and addressing patient needs.
Register new patients or update existing patient details in the Practice Management System.
Schedule patient appointments using the Practice Management System, explaining necessary documents and fees
Maintain patient confidentiality and ensure the Electronic Health Record (EHR) is kept up to date and with the upmost security
Verify and accurately document patient demographics
Verify or reschedule upcoming appointments and remind patients of required forms or fees
Accurately transfer calls in accordance with Premier Community HealthCare Group guidelines and protocols
Direct clinical calls and billing inquiries to the appropriate departments or sites. Submit follow-up phone messages as appropriate
Assist callers with general site information and nonclinical issues.
Actively participate in and adhere to patient care expectations to support clinical goals and quality improvement initiatives.
Ensure confidentiality and HIPAA compliance at all times.
Keep other care team members informed when situations occur that disrupts timely patient flow through site.
Contribute to community give back initiatives and be an advocate for Premier's mission.
Adhere to patient care needs and the core values of Premier Community HealthCare to a provide best-in-class patient experience.
Work towards attaining department goals and drive Quality Improvement / Quality Assurance (QI/QA).
Other duties as assigned.
Supervisory responsibilities: None
Knowledge, Skills and Abilities:
Proficiency with Computer/Software: Demonstrates skill in adapting to new technologies, with a focus on EHR systems like EPIC.
Organizational Skills: Efficiently manages multiple tasks, excelling in call handling, appointment scheduling, and data management.
Communication: Possesses strong verbal and written communication skills, maintain professionalism with patients and care team members.
Attention to Detail: Maintains precision in managing patient information and scheduling, with the ability to perform repetitive tasks accurately.
Problem-Solving: Quickly identifies and resolves scheduling conflicts and patient inquiries.
Patient Focus: Committed to providing a compassionate and empathetic approach in every interaction, enhancing patient experience and comfort.
Integrity: Exhibits honesty and ethical conduct, maintaining confidentiality and upholding Premier Community HealthCare's values in all interactions.
Regulatory Knowledge: Familiar with healthcare privacy and security regulations, including HIPAA.
Adaptability: Shows flexibility in adapting to changes and operational challenges.
Team Collaboration: Works effectively with healthcare team members in a collaborative environment.
Medical and Mathematical Proficiency: Basic understanding of medical terminology and proficient in mathematical skills.
Customer Service: Exceptional customer service skills, effectively communicating across various levels of the organization.
Community Engagement: Ability to effectively engage with a diverse patient population, showing cultural sensitivity and awareness. Actively supports and promotes Premier Community HealthCare's campaigns and initiatives, such as giving campaigns, contributing to the organization's community-oriented goals.
Qualifications:
High School Diploma or GED
Obtain and maintain Epic certification / annual compliance throughout employment.
Working conditions and physical requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to lift 20 lbs. regularly and 30 lbs.-50 lbs. occasionally
Ability to sit for long periods of time
Direct exposure to computer screen
May be exposed to contagious/infectious diseases
SCHEDULER
Scheduler Job 54 miles from Apopka
Job Title: Scheduler Location: Radiology Associates of Ocala Position: Full-Time
Job Summary: Radiology Associates of Ocala is seeking a full-time Scheduler to join our dynamic team. In this role, you will coordinate imaging appointments for referring physicians and patients, ensuring a professional and friendly experience. You will be responsible for gathering and inputting patient demographics and insurance data, as well as delivering exceptional customer service while creating a welcoming first impression for our patients.
Key Responsibilities:
Answer multi-line phone system courteously and professionally, routing calls as needed.
Schedule imaging appointments across multiple clinical sites, ensuring exams are appropriate for the ordered diagnosis in accordance with established protocols and guidelines.
Accurately enter patient demographic and insurance information into our RIS system.
Provide quality customer service by assisting patients with scheduling, answering inquiries, and ensuring a positive experience.
Resolve any conflicting or missing orders by coordinating with referring physicians, supervisors, or lead technicians.
What You'll Need to Be Successful:
High school diploma or GED required.
Minimum of one year of experience, preferably in a medical office setting.
Knowledge of radiologic procedures and medical terminology is desirable.
Strong computer and customer service skills.
Why Join Us? At Radiology Associates of Ocala, we're committed to providing high-quality imaging services in a caring, comfortable, and professional environment. Our employees are key to creating an outstanding patient experience, and we strive to build a supportive and inclusive team culture.
Employee Benefits:
Paid Time Off
Paid Holidays
Affordable Medical, Dental, and Vision Plans
Paid Life and AD&D Insurance
Employee Assistance Program (EAP)
Employee Recognition Program
Corporate Discounts
401K Program
Employee Referral Bonus Program
This is a great opportunity for someone looking to grow their career or join an exceptional team. We value diversity and are committed to fostering a community where all employees feel valued and supported.
Procedure Scheduler
Scheduler Job 23 miles from Apopka
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
Daily Responsibilities:
Schedule and re-schedule procedures and appointments
Schedule Diagnostics
Answer and return patient calls
Process inbox, voicemail, and return calls daily
Q-lines
Documentation and constant communication with Physician, Medical assistant, and staff
Coordinate doctors schedule and make/update changes
Follow up protocol - calls to patients weekly/bi-weekly basis
Clearance prior to procedure processing
Sending letters to patients
Pull charts as needed
Recall
Hours for this position:
Monday - Friday 8am-4:30pm sometimes 10am - 6:30pm (must be okay with both or anywhere in the middle)
Qualifications
Requirements:
Willing to travel to satellite offices, depending on docs schedules
At least 1yr experience in Scheduling (medical field) /PROCEDURE SCHEDULING EXP specifically
Must have hospital scheduling experience
Willing to work closely with physician
Must have Teamwork skills and multi-tasker and very organized (very busy practice)
Have great customer service skills and be able to handle difficult patients
Must be professional in appearance and speaking
Must be thorough & detailed in work
Bilingual (preferred)
Additional Information
Are you an experienced Medical Procedure Scheduler looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered yes to these questions- this is the position for you!
Advantages of this opportunity:
Competitive Salary $13-$14 per hour (based on experience)
Fun and positive work environment
If you are not looking, but know someone who is interested and we place that person in this position, I will gladly pay a $25 referral bonus.
Centralized Scheduler I
Scheduler Job 48 miles from Apopka
Join the Premier Team - Where Passion Meets Purpose!
Premier Community HealthCare is a nonprofit Federally Qualified Health Center (FQHC) dedicated to serving Pasco and Hernando Counties. We offer a wide range of high-quality services, including Family Medicine, Pediatrics, Women's Health, Dental, Behavioral Health, and more. Our team is focused on improving access to healthcare services and providing high quality and compassionate care to our community.
We're looking for a Centralized Scheduler to join our team in Dade City, Florida . In this role, you will be responsible for coordinating patient appointments across multiple departments, ensuring that patients receive timely access to care. If you're passionate about delivering exceptional service and want to make a difference in our community, we'd love to hear from you!
✅ Why Join Premier?
Full-Time Position - Standard work hours with a consistent schedule
Supportive Work Environment - Work with a mission-driven team dedicated to providing quality healthcare
Impactful Work - Provide excellent customer service when assisting patients with their scheduling needs
Growth Opportunities - Be part of an organization that values your professional development
General Description:
The Centralized Scheduler is vital in orchestrating the smooth operation of patient scheduling and call management, ensuring every interaction is handled with professionalism and care. Our Centralized Schedulers are key players of our healthcare delivery system, which plays an integral role in enhancing patient experiences, reinforcing the high standards of service.
In this position, you are the first point of contact for our patients. Your responsibilities will not only involve scheduling and administrative tasks to multiple service lines but also require a keen ability to navigate the complexities of patient needs with empathy and efficiency. The role demands a unique blend of precision, excellent communication skills, and a passion for making a difference in the lives of those we serve, aligning with Premier Community HealthCare's vision of operational excellence and community commitment.
Essential Duties and Responsibilities:
Answer multiple phone lines promptly and courteously, assessing and addressing patient needs.
Register new patients or update existing patient details in the Practice Management System.
Schedule patient appointments using the Practice Management System, explaining necessary documents and fees
Maintain patient confidentiality and ensure the Electronic Health Record (EHR) is kept up to date and with the upmost security
Verify and accurately document patient demographics
Verify or reschedule upcoming appointments and remind patients of required forms or fees
Accurately transfer calls in accordance with Premier Community HealthCare Group guidelines and protocols
Direct clinical calls and billing inquiries to the appropriate departments or sites. Submit follow-up phone messages as appropriate
Assist callers with general site information and nonclinical issues.
Actively participate in and adhere to patient care expectations to support clinical goals and quality improvement initiatives.
Ensure confidentiality and HIPAA compliance at all times.
Keep other care team members informed when situations occur that disrupts timely patient flow through site.
Contribute to community give back initiatives and be an advocate for Premier's mission.
Adhere to patient care needs and the core values of Premier Community HealthCare to a provide best-in-class patient experience.
Work towards attaining department goals and drive Quality Improvement / Quality Assurance (QI/QA).
Other duties as assigned.
Supervisory responsibilities: None
Knowledge, Skills and Abilities:
Proficiency with Computer/Software: Demonstrates skill in adapting to new technologies, with a focus on EHR systems like EPIC.
Organizational Skills : Efficiently manages multiple tasks, excelling in call handling, appointment scheduling, and data management.
Communication : Possesses strong verbal and written communication skills, maintain professionalism with patients and care team members.
Attention to Detail : Maintains precision in managing patient information and scheduling, with the ability to perform repetitive tasks accurately.
Problem-Solving : Quickly identifies and resolves scheduling conflicts and patient inquiries.
Patient Focus : Committed to providing a compassionate and empathetic approach in every interaction, enhancing patient experience and comfort.
Integrity : Exhibits honesty and ethical conduct, maintaining confidentiality and upholding Premier Community HealthCare's values in all interactions.
Regulatory Knowledge : Familiar with healthcare privacy and security regulations, including HIPAA.
Adaptability : Shows flexibility in adapting to changes and operational challenges.
Team Collaboration : Works effectively with healthcare team members in a collaborative environment.
Medical and Mathematical Proficiency : Basic understanding of medical terminology and proficient in mathematical skills.
Customer Service : Exceptional customer service skills, effectively communicating across various levels of the organization.
Community Engagement: Ability to effectively engage with a diverse patient population, showing cultural sensitivity and awareness. Actively supports and promotes Premier Community HealthCare's campaigns and initiatives, such as giving campaigns, contributing to the organization's community-oriented goals.
Qualifications:
High School Diploma or GED
Obtain and maintain Epic certification / annual compliance throughout employment.
Working conditions and physical requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to lift 20 lbs. regularly and 30 lbs.-50 lbs. occasionally
Ability to sit for long periods of time
Direct exposure to computer screen
May be exposed to contagious/infectious diseases
Sales Appointment Scheduler
Scheduler Job 32 miles from Apopka
Full-time Description
UTD NRG is dedicated to promoting sustainability by helping homeowners and businesses harness solar energy, reducing their carbon footprint. As a Solar Salesperson, you will be instrumental in advancing our mission to make clean, green energy accessible to all.
Job Overview: We are looking for a motivated Solar Sales Appointment Setter to join our dynamic team. This role involves driving sales and promoting our solar panel systems to residential and commercial clients, playing a key part in our mission to expand the adoption of solar energy. Hourly + commission based role. $100,000+ commission earning opportunity!
Key Responsibilities:
• Drive sales growth by identifying and targeting potential customers through designated retail channel.
• Build and maintain strong relationships with customers, understanding their needs and offering tailored solutions to meet their energy and storage requirements.
• Present and demonstrate product features, benefits, and pricing to prospective customers, effectively conveying the value of the company's offerings.
• Achieve and exceed individual and team sales targets, contributing to the overall success of the sales department.
• Responsible for scheduling appointments and expanding the UTD NRG customer base.
• Maintain accurate records of sales activities, customer interactions, and sales pipeline.
Requirements
• Strong understanding of solar panel technology and energy efficiency.
• Effective verbal and written communication skills to convey complex information clearly.
• Dedication to providing outstanding customer service and building strong relationships. • Highly motivated and capable of working independently to meet and exceed sales targets.
• Relevant sales training or certifications is a plus. • Flexibility to work a retail schedule, including weekends, evenings, and some holidays, optimized for sales success and earning potential.
• Reliable transportation to manage a multi-store territory within a 25-50 mile radius.
• A minimum of two years of relevant work experience.
• Proficient in using technology, including iPads/computers and multiple software applications.
• Competitive sales commissions, paid monthly, for securing new solar appointments and contracts resulting from your efforts.
• Ability to stand and move for extended periods during the entire shift. Comfortable engaging with customers, speaking clearly, and maintaining professional communication for long durations. Strong interpersonal skills with a customer-first attitude. Ability to work in a fast-paced environment while remaining focused and energetic. Experience in a retail or sales setting is preferred.
UTD NRD LLC
is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.