Salon assistant job description

We are looking for a friendly, outgoing individual to work in our salon. The days needed are variable during the week but you
MUST be available Fridays, Saturdays, Sundays (when the salon reopens on that day), weekday holidays when school is out, Spring Break, Fall Break, Winter Break, etc. You will have ample notice of when you will be needed in addition to the weekend shifts. Average workload will be 20-30 hours.

The ideal candidate is someone who has excellent customer service skills as well as previous experience working as a receptionist.

Responsibilities include greeting guests as they enter, checking clients in for appointments, scheduling appointments, checking out customers, and assisting in various salon duties with an emphasis on cleaning and sanitization. You will also host birthday parties that take place in our salon as well as get the party set up and coordinate the activities so that everything stays on track.

Compensation: $10.00 per hour

Pigtails & Crewcuts is a high-quality children's salon dedicated to providing a fun and comfortable experience for everyone. Mom & dad can rest easy in our clean, safe, and professional facilities designed to fit the individual needs of each child. Our stylists are trained to work with children and specialize in haircuts for boys & girls of all ages, trend-setting hair fashions, themed parties, and retail product-lines specifically created for kids. Each salon is designed with our most important customer in mind. We have themed & adult styling chairs, "mom chairs" at each styling station, age appropriate movies playing throughout the day, video game consoles, party room, a train table, toys, and retail offerings including hair accessories & hair care products.

Each salon is locally owned & operated, and our family approach has made us one of the most respected children's hair salon franchises in the country.

Do you love kids? Do you love cutting and styling hair? Then we would love to meet you! We have over 50 salons across the country, and we're always on the lookout for talented stylists with a knack for kids cuts.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to Pigtails & Crewcuts Corporate.

The Salon Assistant/Attendant is responsible for providing professional and courteous Five Star service to each and every guest. They will be responsible for exceeding guest expectations through positive interactive skills.

* Responsible for maintaining the Wynn standards as well as Forbes 5 Star Standards of service to guests and coworkers at all times.

* Provides excellent hair care services for guests by exceeding both customer service & technical skill expectations

* Responsible for assisting all Hair Stylists, Manicurists, Make-up artists, and Barbers in providing guests an exceptional experience by offering a warm greeting, shampooing, offering beverages and assisting in the cleanup of all services. On occasion you will be asked to provide a hair service or apply a treatment.

* Responsible for taking the towel bins down to the dock as well as ensuring that the Salon is properly stocked with the necessary amount of towels. Additionally responsible for taking a towel inventory count monthly.

* Communicates all treatments and services for the Salon to the guest and ensuring acknowledgements needed.

* Ensures the Wynn standards of cleanliness and appearance for all areas, as well as maintaining a safe and pristine work environment that is in compliance with The State Board of Cosmetology standards.

* Responsible for restocking all necessary supplies including both not limited to: hair products, towels, capes, robes, beverages, kitchen supplies etc.

* Knows and adheres to Wynn policies and procedures, embrace company culture and take pride in the resort and amenities.

* Understands and well versed in the resort, hotel features and services including all outlets, hours of operation, activities and events available to guests.

* Awareness of guest experience at all times, smiles and makes eye contact, communicates professionally.
* Offers and escort to and from the salon and spa when necessary
* Attends required training classes and incorporates new standards, service knowledge and safety into daily work practices.
* Look for opportunities to assist peers, guests, other departments or leaders at all times. Solution oriented, avoiding conflict and gossip, stays on task and promotes teamwork.
* May have to walk between and work at sister Salon, Encore, as needed.

Job Requirements

* Experience working in a demanding high volume Salon with an emphasis on Hairy Styling is preferred.
* Ability to stand for long periods of time.
* Good dexterity in fingers, wrists and hands.
* In-depth knowledge of the latest hair industry techniques.
* Ability to perform services in salon.
* Must possess outstanding organizational, interpersonal skills, as well as excellent attention to detail.
* Combination of education equivalent to graduation from high school (High School diploma) or any other combination of education, training and experience that provides the required knowledge, skills and abilities.
* Must be able to communicate fluently in English, both verbal and non-written, additional foreign language a plus.
* Must possess problem solving and decision making skills in a fast paced environment.
* Weekend availability. Schedule for this position is not set. Must be available to work all shifts and be able to flex schedule based on business demands.
* Must be able to work efficiently within a team environment.
* Must possess a positive, "whatever it takes" attitude.
* Must have an open mind and willingness to learn new processes, concepts and ways of approaching guest and coworkers.
* Must possess excellent communication skills.
* Candidate must be well groomed and professional.
* Must have an open mind and willingness to learn new processes, concepts and ways of approaching guests, coworkers, and techniques.
* Candidate must maintain the highest level of confidentiality regarding guests and staff. *Must have strong customer service skills.
* Ability to deal with problems involving guests and operational issues maintaining a positive attitude.
* Must be 21 years or older

Work Card Requirements

* Must possess a current Nevada State Board of Cosmetology License or Hair Design License
* Must possess a current Food Handler's Card
* Must possess a current Alcohol Awareness Card

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

The Groomery by PetSmart is a new approach to make our clients' pets look ready for the runway. A stand-alone salon with a spa-inspired design, the Groomery will provide upscale and innovative grooming services to the city's most stylish pets. We are looking for a dedicated and passionate team of associates to create a personalized salon experience that is as unique as the pet itself. Join us for this new and exciting opportunity!
Join our team as a Receptionist / Salon Assistant

As a Receptionist/ Salon Assistant, you will warmly welcome pets and pet parents into the salon. You'll build trust with our clients by providing exceptional customer service throughout their visit, ensuring that they-and their pets! -have a great experience while at the Groomery.

As the Receptionist / Salon Assistant, you will:

+ Perform check in and out procedures for grooming appointments, process applicable paperwork, manage the cash register and schedule grooming appointments.

+ Merchandise and restock the pet products, assisting clients with purchasing the right product

+ Maintain a clean and safe salon environment for humans and pets

+ Collaborate with leadership on other duties as needed

We look forward to seeing your application to join our Groomery Team!

This job summary is intended to describe the general nature and level of work associates assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided a copy of a job description for the actual position you are hired in to.

PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, genetics, and protected veteran status, as well as any other characteristic protected by federal, state or local law.

The employer will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring. Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law)

Competencies

The following knowledge, skills, abilities are necessary to be successful in this job:

+ Knowledge of customer service principles.

+ Knowledge of basic business math.

+ Knowledge of safety policies, laws and regulations.

+ Knowledge of cash handling.

+ Ability to build and maintain professional relationships with superiors and coworkers.

+ Ability to use registers, phones, computers, and scheduling software to assist Pet Parents.

+ Ability to read, write, speak and understand English.

Education and Experience

Demonstrated competencies required for this job are most often acquired through the following practical experience and level of academic education and/or training as suggested below.

Education/Training: High school diploma or GED is preferred.

Experience : Some prior customer service experience.

Certifications and Licenses

Must possess or be able to acquire the following certification(s) and/or licenses:

+ None.

This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided a copy of a job description for the actual position you are hired in to.

PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disabilty, as well as any other characteristic protected by federal, provincal or local law.

Applicants must be over the age of 18.

The employer will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.