How To Become A Sales Support Assistant: What It Is and Career Path

What is a sales support assistant and how to become one

Updated January 8, 2025

4 min read

Sales support assistants take care of administrative duties to help the work of the sales team. They respond to customers' questions, resolve their complaints, and make sure their orders are processed on time. They take care of every piece of equipment, document, and provides information the sales group might need, and ensure they are all available and ready to use when necessary.

You will attend meetings regularly with the sales manager and sales representatives to get up to speed about sales strategies and necessary preparations. You will generate sales leads, keep records of sales information, and collect customer feedback. Making travel arrangements for business trips will also be your responsibility.

You can get on board with a high school diploma, but a bachelor's in marketing or business administration will surely make you stand out from the crowd. In any case, you will need to have experience in dealing with administrative tasks. You can expect a heavy workload, so make sure you are able to keep up. Multitasking and interpersonal skills will get you a long way and earn you around $37,995 a year.

ScoreSales Support AssistantUS Average

Salary

2.8

Avg. Salary $36,416

Avg. Salary $59,228

Stability Level

6.0

Growth Rate -8%

Growth Rate 0.3%

Diversity

3.0

Race

American Indian and Alaska Native 0.73%

Asian 3.80%

Black or African American 9.08%

Hispanic or Latino 15.91%

Unknown 3.87%

White 66.62%

Gender

female 79.54%

male 20.46%

Age - 52

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 52

Stress Level

6.0

Stress level is manageable

7.1 - high

Complexity Level

4.4

Complexity Level is basic

7 - challenging

Work Life Balance

7.6

Work Life balance is good

6.4 - fair

Key steps to become a sales support assistant

Explore sales support assistant education requirements

Most common sales support assistant degrees

Bachelor's

57.0 %

Associate

21.4 %

High School Diploma

11.3 %

Start to develop specific sales support assistant skills

Skills	Percentages
Customer Service	26.97%
PowerPoint	11.93%
Sales Support	8.05%
Client Relationships	5.84%
Data Entry	4.43%

Complete relevant sales support assistant training and internships

Accountants spend an average of Less than 1 month on post-employment, on-the-job training. New sales support assistants learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a sales support assistant based on U.S. Bureau of Labor Statistics data and data from real sales support assistant resumes.

Research sales support assistant duties and responsibilities

Optimize operational and financial performance and efficiency by strategically overseeing and managing reports and tracking payroll for the sales staff.
Develop and maintain various spreadsheets, databases and PowerPoint presentations.
Create client budgeting proposals using PowerPoint and organize validation meetings.
Optimize operational and financial performance and efficiency by strategically overseeing and managing reports and tracking payroll for the sales staff.

Prepare your sales support assistant resume

When your background is strong enough, you can start writing your sales support assistant resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a sales support assistant resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose From 10+ Customizable Sales Support Assistant Resume templates

Build a professional Sales Support Assistant resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Sales Support Assistant resume.

Apply for sales support assistant jobs

Now it's time to start searching for a sales support assistant job. Consider the tips below for a successful job search:

Browse job boards for relevant postings
Consult your professional network
Reach out to companies you're interested in working for directly
Watch out for job scams

How do sales support assistants rate their job?

-/5

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1 Star

Sales Support Assistant reviews

A zippia user wrote a review on Oct 2019

Pros

The flexibility to make decisions and multitask