Sales Clerk Jobs in Youngstown, OH

Are you ready to ignite your career in sales with passion and professionalism? We are on the hunt for a dynamic and motivated Outside Sales Representative to join our vibrant team and propel the growth of our life insurance products. As a key player in our sales force, you will forge strong client relationships, uncover customer needs, and offer tailored life insurance solutions. This thrilling role lets you work independently, meet potential clients in various settings, and hit your sales targets in a rewarding and supportive environment. Key Responsibilities: Prospecting and Lead Generation: Leverage our unique platform that targets qualified candidates seeking our diverse life insurance products, allowing you to focus more on client interactions and less on lead hunting. Client Consultation: Perform comprehensive needs assessments to understand clients' financial goals and insurance needs, presenting and explaining life insurance options to help clients make informed decisions. Sales Presentation: Deliver captivating sales presentations to individuals and groups, showcasing the benefits and features of our life insurance products. Tailor presentations to address specific client concerns and preferences. Relationship Management: Cultivate and maintain long-term relationships with clients, offering continuous support and service. Conduct regular follow-ups to ensure customer satisfaction and policy retention. Market Research: Stay abreast of industry trends, competitive products, and market conditions. Utilize this knowledge to position our life insurance products effectively and provide clients with pertinent information. Sales Reporting: Keep precise and up-to-date records of sales activities, client interactions, and progress toward sales targets. Prepare regular reports for management review. Compliance: Ensure all sales activities adhere to regulatory requirements and company policies, maintain confidentiality of client information, and uphold ethical standards. Qualifications: Proven experience in sales, preferably within the insurance or financial services industry. Exceptional communication and interpersonal skills, with the ability to build rapport and trust with clients. Outstanding presentation and negotiation skills. Self-motivated with a results-driven mindset and the ability to work independently. Willingness to travel within the assigned territory and manage a flexible schedule. Valid driver's license and reliable transportation. High school diploma or equivalent; a bachelor's degree in business, finance, or a related field is a plus. You must have a life insurance license or be able to obtain one (we will assist you in acquiring your license if you are not currently licensed). Benefits: Competitive compensation with the most attractive commission and bonus structure in the industry. Comprehensive training and continuous professional development. A supportive team environment with access to seasoned mentors. Opportunities for career advancement within the company. Compensation: The range is based on the average rep in current markets Bonuses are performance-based and paid every month on the 15th Residuals are paid on the anniversary date of the client's sale.

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for those who want to engage with customers and help them solve their home improvement challenges. How We Support You Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules. Make your well-being a priority with multiple top-tier health insurance options. Explore educational opportunities with Lowe's tuition assistance program. Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program. Gain extra savings with a 10% Associate Discount. Learn new trade skills with our Track to the Trades program. For information about our benefit programs and eligibility, please visit **************************************** Your Day at Lowe's As a Customer Service Associate, you will welcome customers to Lowe's and help them find the right products and services for their home improvement needs. You will interact with customers throughout the day, help them find and select products, occasionally load merchandise, and ensure all customer needs are met. While you will spend most of your time listening to customers, answering questions, and organizing merchandise, your daily responsibilities may vary by department. Customer Service Associates work in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Key Responsibilities Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service. Assist customers with locating and handling merchandise Down stock merchandise by looking for empty areas on shelves and replenishing supplies Process orders and deliveries accurately so customers receive merchandise as expected and on time Cross-functionally train in other areas of the store to help deliver the best customer service Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds) Guide customers through shopping or checkout Complete other duties as assigned Minimum Qualifications 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information 6 Months Experience using common retail technology, such as smart phones and tablets Reading, writing, and performing basic arithmetic (addition and subtraction) Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation Preferred Qualifications 6 months of Retail and/or customer service experience Bi-lingual skills Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials) Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team. Travel Requirements This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores. Working Conditions Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment. Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker. About Lowe's Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit **************************************** Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.

SUMMARY - Responsible for providing proactive sales coordination to an established account portfolio by responding to existing customer needs, independently managing the sales process, and assisting in securing new business. Aligns, communicates with, and continuously supports sales leaders (VP, Director of Sales, or National Sales Manager) by remaining goal oriented and actioning their assigned accounts. The global sales specialist creates value in the selling lifecycle by pre-emptively overseeing the buyer/planner relationship and ensuring a smooth pre- to post-sale operation. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned. Deliver best in class, proactive execution on assigned account portfolio including: Ownership of customer portals for item setup & maintenance Item and category list management; line lists & uploads Pricing, costing Forecasts, projections - including Dummy Order process Customer reporting Presentations Download/upload POS (Point-of-sale) Design, create POG (Plan-o-gram) Creation of SOPs, documentation, and intra-team training for backups. Manage and oversee internal processes from product presentation through shipment, including replenishment Provide guidance on customer orders, account statuses and relevant problem-solving support Collaborate with IT/Business System to provide sales data in a professional presentation format, such as POS data, sales reports, dashboards, trackers, etc. Liaise with cross-functional teams to deliver solutions that support sales strategies for new products, discontinuations, excess stock, brand assets, and spearhead corrective action on process breakdowns Develop and monitor performance indicators for the region/portfolio, identify and communicate key trends based on business analytics; prepare portfolio forecasts/projections and update as needed Prepare for market visits, line reviews, trade shows. Create plan-o-grams and sales presentations; attend key retailer meetings and customer visits, as required Stay current with new product and feature launches and ensure materials and samples are distributed as needed Manage retailer compliance including value added services, importation documentation, product-labeling requirements etc. Manage customer requests including samples, catalogs, sales sheet, price verification and stock Analyze line form requests, ensure completion and portal upload or submission. QUALIFICATIONS - The requirements listed below are representative of the knowledge, skill, and/or ability required. Undergraduate degree. 2 to 3 years' experience in a sales support function preferably within the consumer-packaged goods industry and OMNI-channel mass-merchandising background. Experience in customer portals that is definitely a plus Demonstrates computer capabilities with advanced proficiency in Microsoft Office Suite specifically Excel, PowerPoint, Word & Outlook. Good problem-solving capability is essential. Must be an analytical thinker, proactive and detail oriented with the ability to multi-task Superior verbal and written communication abilities Ability to function as a member of the sales team Ability to work independently Appropriate interpersonal skills and attitudes to promote and support productive working relationships Ability to travel - up to 15%.

Team Member Opportunity Awaits! Carrols owns and operates more than 1,000 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-paced team that serves up the best burgers around and has a great time doing it! At Burger King you are not only making food, but also making friends that work together to help customers have it their way. What Does a TEAM MEMBER do? Serves our sizzling burgers to hungry customers Welcomes the customer, takes accurate orders and manages their payments operating a cash register Restrooms, dining area and kitchen all need to be kept clean and meet safety and health standards Our stores get flaming busy! Our Team Members need be able to work as a team in a fast paced environment to keep our guests happy and full. Your part of the team effort includes packaging food and drinks, and making sure the restaurant is clean and maintains health and safety standards. We always want our customers to be happy, so you may have to answer a question or two, or resolve issues every once in a while. Our People are Made To Order We are looking for awesome people to be on our team! You must be at least 16 years old You must be able to work in a fast-paced environment with your team Working Hard! The Team Member Position requires several physical demands including: Remaining on your feet for several hours at a time Lifting and carrying up to 25 pounds Manual dexterity as it pertains to pressing and grabbing Ability to communicate and read Frequent bending, kneeling, stooping and reaching Carrols Cares We start our Team Members with competitive pay. Have it your way and enjoy flexible scheduling and sizzling benefits! Carrols participates in the BKC student scholarship program started by the founder, Jim McLamore. Jim believed in higher education and so do we! By awarding over $7 million in scholarships to over 24,000 students each year, BKC plays a big part in making students dreams of going to college a reality! Real Good Food Carrols is committed upholding the Burger King Brand and to serving our customers the exact sandwich they want, made to order and delivered quickly by a friendly team member! Success never tasted so good! If you want to unwrap your new career in a business that sizzles with potential, and have a great time doing it, click APPLY to submit your application today!

Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Company Overview Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************ Job Details GENERAL SUMMARY: The Lead Sales Associate helps maintain a clean, well-organized store with a customer-first focus. The duties of the Lead Sales Associate include assisting customers in locating and purchasing merchandise, operating a cash register, stocking and recovering merchandise, cleaning the store, and performing other duties as assigned by the Store Manager to maximize store profitability and customer satisfaction while protecting company assets. Lead Sales Associates perform the duties of a Sales Associate and act in a lead capacity in the absence of the Store Manager or Assistant Store Manager. DUTIES and ESSENTIAL JOB FUNCTIONS: Provide superior customer service leadership; greet and assist customers. Operate cash register and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary. Follow company work processes to receive, open and unpack boxes, cartons and totes of merchandise; stock merchandise, restock and rotate merchandise on shelves, and build merchandise displays. Clean the store; take out trash; dust and mop store floors; clean restroom and stockroom; and help set up sidewalk displays. Assist in implementation and maintenance of planograms. Open and close the store under specific direction of the Store Manager. Perform additional duties typically performed by the Store Manager or Assistant Store Manager, in their absence. Qualifications KNOWLEDGE and SKILLS: Effective interpersonal and oral communication skills. Understanding of safety policies and practices. Ability to read and follow planogram and merchandise presentation guides. Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages. Ability to perform cash register functions. Knowledge of cash, facility, and safety control policies and practices. Knowledge of cash handling procedures including cashier accountability and deposit control. Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred. WORKING CONDITIONS: Frequent walking and standing Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds Occasional climbing (using step ladder) up to heights of six feet Fast-paced environment; moderate noise level Occasional exposure to outside weather conditions Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores. Dollar General Corporation is an equal opportunity employer. #Max7#

About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family. About the Role In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity. What You'll Do * All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience. * Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately * Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration * Promote loyalty by educating customers about our loyalty programs * Leverage omni channel offerings to deliver a frictionless customer experience * Support sales floor, fitting room, check out, and back of house processes, as required * Courteous and responsive to internal/external request * Exchange and verifies job related information to provide support Who You Are * Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals * Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required * Able to handle customer interactions and potential issues/concerns courteously and professionally * Use basic information-gathering skills to solve problems * Ability to learn procedural knowledge acquired through on- the-job training Benefits at Old Navy * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

We are seeking a part-time Retail Clerk for our outlet store. Responsibilities: Greet customers, maintain knowledge of products, and help with the selection of merchandise. Communicate information regarding product availability, ingredients and nutritional information. Answer the telephone in a pleasant manner. Handle cash and credit card transactions effectively. Maintain appearance of the store by cleaning, arranging merchandise, and restocking shelves when needed. Participate in counting store's inventory. Organize merchandise pricing, signage, and coding. Ensure stock levels on the sale floors are maintained continually. Uphold predefined customer service standards. React to all concerns of customers quickly and with a sense of importance

Bear Builder associates are fun, easy-going, team-oriented individuals who engage with guests, to create a unique and memorable experience. Responsibilities: Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience Actively engage with guests demonstrating genuine enthusiasm for our brand Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests Strong team commitment; be dependable, engaged, and helpful Required Qualifications: High school diploma or GED equivalent P referred Qualifications: Associate's (or higher) degree in business, management, or a related field Behavioral Traits for Success: Possesses a “How Can I Help” attitude Enjoys meeting and interacting with new people Dependable and flexible Models personal and professional integrity Naturally warm and fun-loving Ability to remain calm under challenging circumstances Working Environment: Active retail store leadership requires the ability to sit, stand, and move around for duration of shift Work environments include indoor/outdoor malls, strip centers, and other retail locations Lift > 25 pounds Your Performance Will Be Measured On: Your performance will be measured by your ability to achieve annual department objectives and corporate goals which include but are not limited to the following. Decision-making, judgment, and execution Ability to create an Experience First culture for guests and associates Achievement of assigned goals Consistent execution of operational standards Stakeholder feedback This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, as may deem appropriate.

Job Type: Regular Full-Time Retail Sales - Immediate Hire - First Sale Bonus - Paid Training On behalf of our client, NRG, we are looking for Retail Sales Associates with enthusiastic personalities to join our team of Energy Pros. Bring your potential, and we will maximize it. Promote services that everyone needs. As an Energy Pro, You Will: Work within your local retailer Engage with consumers about NRG electricity and gas Help customers in your community by lowering their energy costs Learn how to uncover consumer desires and overcome objections Foster professional relationships with customers and fellow employees Welcome customers and politely offer solutions Collaborate with your team to accomplish goals and celebrate success No door-to-door, cold calling, or telemarketing What's in it For You? Average sales reps expected to earn between $800 - $1,000 weekly First sale bonus Career growth and advancement opportunities Enhanced work life balance with early release incentives Paid training course Base + uncapped commission Next day pay on-demand with DailyPay Base pay raise opportunity every 6 months Premier retail locations Health benefits, paid time off, and 401k w/ company match About 2020 Companies 2020 Companies is an outsourced Sales & Marketing company representing NRG. We hire Sales Representatives and other types of brand advocates to fortune 200 companies. Let us help you find a fun job in retail sales or events! 2020 Companies recruits, hires, trains, and cultivates Sales Representatives, Brand Ambassadors, Merchandisers, and casted-talent, to tailor a full-package solution to clients wanting to grow their market share, build brand awareness, expand distribution channels, and connect people with consumers. CLICK "APPLY" NOW FOR IMMEDIATE CONSIDERATION We are committed to maintaining a diverse and inclusive environment offering an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. #SalesAssociate #Sales #Retail #Job #Career Job Description: Sell products and services in a retail store, kiosk, and/or event environments Maintain professional interaction with both customers and fellow employees Meet or exceed personal sales goals on a monthly basis Courteously welcome customers and offer assistance Direct customers by escorting them to displays; assess needs and suggests products to fit those needs Advise customers by providing information on products and services Help customers make selections by building customer confidence Accurately document and report sales Contribute to team effort by accomplishing related results as needed Responsible for accurately tracking and communicating all activity to Retail Operations Ensure work station/kiosk is clean, well-organized, functional and presentable at all times Responsible for submitting all paperwork completely and accurately Performance Measurements: Regular and prompt attendance Meet established monthly/weekly sales quota/goals Customer/client satisfaction based on rejection percentage and substantiated complaints Qualifications: High school diploma or equivalent required Six (6) months prior sales, retail, telecom or marketing experience Demonstrated knowledge of products and services Excellent communications, presentation, interpersonal and problem-solving skills Impeccable integrity and commitment to customer satisfaction Ability to multi-task in a fast-paced, team environment Must be available to work evenings, weekends and holidays as needed Ability to maintain customer confidentiality What You Can Expect From 2020 Companies We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you. 2020's Commitment We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

Brand Overview:As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our success is deeply rooted in our commitment to our values.Ready to apply? We currently have an opportunity for a Retail Sales Associate - Part-Time to join our team located at our Store 2189-Southern Park Mall-maurices-Youngstown, OH 44512. Ready to help bring feel good fashion for real life™ to hometowns across North America? We're looking for individuals with a passion for fashion that have what it takes to give the kind of exceptional service our customers know, love and deserve from us. Since 1931, we've helped women look and feel their best every day - making maurices not only a special place to shop, but a great place to work and connect. Apply today! Position Overview: maurices is a world-class specialty retailer that caters to young-at heart fashionistas in small towns. We pride ourselves on our excellent training programs and the consistent feedback we get from our associates who love to work here. We genuinely care about our customers, our communities, our associates, our business partners, and our results. We value the unique strengths and diversity of each individual, which makes us a better place to work, a better store to shop, and a better member of our communities. Associates in all positions play an integral role in our business. What you'll do Our Part-Time Retail Sales Associates (Stylists) create an unforgettable shopping experience that leaves our customers inspired and feeling their best. While the primary responsibility of a Part-Time Retail Sales Associate is to deliver excellent customer service and build wardrobes; sales associates will also participate in visual merchandising and maintaining store presentation, while focusing on the customers' needs to achieve sales goals. What you'll get in return: · A flexible work schedule · A ‘Work Smart, Have Fun' working environment, grounded in teamwork · A growth-minded atmosphere, positive and supported environment · A 40% discount · Well-rounded benefits offerings, including mental and physical health resources General Work Expectations: · Guide the Customer through our award-winning BRAND EXPERIENCE to make authentic connections · Customer-obsessed, leading with loyalty, confidence and product knowledge to advise style and fit, influence with moments that matter · Cash Wrap/Cashier: use our modern store technology (ie: POS, payment systems, tablets, headsets for communication) to be well-informed on company priorities and promotions in-store and online; deliver a seamless, omni-channel shopping experience; promote our loyalty programs and credit services · Maintain maurices' visual and operational standards while keeping the focus on the customer · Product Flow/Shipping and Receiving: support the shipment process to gain awareness of product, what's new and what's already on the floor; contribute to the completion of omni order fulfilment processes including in-store and curbside pick-up Position Requirements: · at least 16 years of age · a willingness to relate to customers of all ages and backgrounds · Goal/Achievement oriented · Some technical aptitude · Ability to follow directions and work with a sense of urgency in a fast-paced environment, while working through competing priorities · Ability to work a flexible schedule The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. All replies confidential - maurices is an equal opportunity employer. Location: Store 2189-Southern Park Mall-maurices-Youngstown, OH 44512 Position Type:Regular/Part time Benefits Overview: ********************************* Equal Employment Opportunity The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business. The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process. Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.

**About Old Navy** Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family. **About the Role** In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity. **What You'll Do** + All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience. + Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately + Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration + Promote loyalty by educating customers about our loyalty programs + Leverage omni channel offerings to deliver a frictionless customer experience + Support sales floor, fitting room, check out, and back of house processes, as required + Courteous and responsive to internal/external request + Exchange and verifies job related information to provide support **Who You Are** + Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals + Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required + Able to handle customer interactions and potential issues/concerns courteously and professionally + Use basic information-gathering skills to solve problems + Ability to learn procedural knowledge acquired through on- the-job training **Benefits at Old Navy** + Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. + One of the most competitive Paid Time Off plans in the industry.* + Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* + Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* + Employee stock purchase plan.* + Medical, dental, vision and life insurance.* + See more (**************************************************************************** of the benefits we offer. _*For eligible employees_ Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

About Us Cherry Hill Programs brings the magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions and destinations across North America, Cherry Hill Programs contributes millions of holiday and souvenir experiences for children and families, year after year. As a Sales Associate, you'll create the magic by providing our customers with world class guest service while creating a memorable photo experience. Join the team today and enjoy your new office view at one of our unique holiday locations! Our Sales Associates Will Also Take photos and provide guests with memorable souvenirs to take home Photography experience not required Provide excellent guest service throughout the experience Participate as a team member, ensuring photo operations run smoothly and effectively Engage in a friendly manner with all guests, staff, and coworkers Operate POS system and photography equipment Maintain a safe and clean working environment All other tasks as assigned What We're Looking For Positive attitude and strong work ethic Team player who can work independently Comfortable greeting and working with families and children Good interpersonal and communication skills Ability to process sales transactions and comfortable with cash handling Professional attire and good hygiene are a must Available to attend training meetings and complete required courses Flexibility to work during “peak” retail hours, such as evenings, weekends, and holidays Available to work a minimum of 20 hours a week or as needed Knowledge, Experience & Skill Previous retail, service industry, or cashier experience preferred but not required At least 16 years of age Ability to lift and carry equipment up to 10-25 pounds and stand for prolonged periods of time What Else Can You Expect A fun, fast paced, and passionate environment Career advancement opportunities Referral program One free photo package for friends and family per staff member Must be used 2 weeks before the close of each season ** All Sales Associates/Photographers, who are at least 18 years of age, will have the opportunity to work as Bunny Character for an additional $2/hour. If working as a Bunny Character, you will be responsible for the following tasks: Engage with guests in positive, energetic, and professional manner Pose for photos with children and families Always remain in character, wearing supplied costume, while on location and within public view Drive positive customer experiences Ability to stand and walk independently Strong stamina and physically able to handle the demands of a full body costume, including limited visibility/mobility and high temperature We Work Together to Win Together Our mission is simple: to bring magic to every experience by capturing moments that last a lifetime. We believe that building a diverse team, with a variety of backgrounds and experiences, is the best way to bring our mission to life. Cherry Hill Programs strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment. Every employee plays a part in our Company's success and makes this a great place to work. Our people are the heart of our organization and the foundation of our success. Driven by our core values of safety, diversity, integrity, and collaboration, we strive to promote a culture that supports and encourages creativity, fairness, and inclusion.

Brand Overview:As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our success is deeply rooted in our commitment to our values.Ready to apply? We currently have an opportunity for a Retail Sales Associate - Part-Time to join our team located at our Store 2189-Southern Park Mall-maurices-Youngstown, OH 44512. Ready to help bring feel good fashion for real life™ to hometowns across North America? We're looking for individuals with a passion for fashion that have what it takes to give the kind of exceptional service our customers know, love and deserve from us. Since 1931, we've helped women look and feel their best every day - making maurices not only a special place to shop, but a great place to work and connect. Apply today! Position Overview: maurices is a world-class specialty retailer that caters to young-at heart fashionistas in small towns. We pride ourselves on our excellent training programs and the consistent feedback we get from our associates who love to work here. We genuinely care about our customers, our communities, our associates, our business partners, and our results. We value the unique strengths and diversity of each individual, which makes us a better place to work, a better store to shop, and a better member of our communities. Associates in all positions play an integral role in our business. What you'll do Our Part-Time Retail Sales Associates (Stylists) create an unforgettable shopping experience that leaves our customers inspired and feeling their best. While the primary responsibility of a Part-Time Retail Sales Associate is to deliver excellent customer service and build wardrobes; sales associates will also participate in visual merchandising and maintaining store presentation, while focusing on the customers' needs to achieve sales goals. What you'll get in return: · A flexible work schedule · A ‘Work Smart, Have Fun' working environment, grounded in teamwork · A growth-minded atmosphere, positive and supported environment · A 40% discount · Well-rounded benefits offerings, including mental and physical health resources General Work Expectations: · Guide the Customer through our award-winning BRAND EXPERIENCE to make authentic connections · Customer-obsessed, leading with loyalty, confidence and product knowledge to advise style and fit, influence with moments that matter · Cash Wrap/Cashier: use our modern store technology (ie: POS, payment systems, tablets, headsets for communication) to be well-informed on company priorities and promotions in-store and online; deliver a seamless, omni-channel shopping experience; promote our loyalty programs and credit services · Maintain maurices' visual and operational standards while keeping the focus on the customer · Product Flow/Shipping and Receiving: support the shipment process to gain awareness of product, what's new and what's already on the floor; contribute to the completion of omni order fulfilment processes including in-store and curbside pick-up Position Requirements: · at least 16 years of age · a willingness to relate to customers of all ages and backgrounds · Goal/Achievement oriented · Some technical aptitude · Ability to follow directions and work with a sense of urgency in a fast-paced environment, while working through competing priorities · Ability to work a flexible schedule The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. All replies confidential - maurices is an equal opportunity employer. Location: Store 2189-Southern Park Mall-maurices-Youngstown, OH 44512 Position Type:Regular/Part time Benefits Overview: ********************************* Equal Employment Opportunity The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business. The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process. Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.

SALES ASSOCIATE - Part-Time We are looking for part-time sales associates who are enthusiastic, energetic, friendly, and hard-working! The Sales Associate is responsible for providing exemplary selling and customer service that is designed to improve the productivity and profitability of the store. The Sales Associate provides the customer with product recommendations and solutions by working proactively with them and serves as a role model of best practice retail execution. The Sales Associate's overall focus is on sales, service, and relationship-building at all times. Additionally, inventory management procedures, conducting product sets, stocking product, housekeeping and assisting with stockroom duties are accomplished as identified or assigned. The Sales Associate also works closely with the corporate store team and reports directly to the Store Manager. ESSENTIAL JOB FUNCTIONS include, but are not limited to: Creating and maintaining a warm, inviting, easy-to-navigate shopping environment. Building and sharing expertise on products, promotions, services, and brand rewards programs - relevant and customized to the unique and wide range of shopper needs, relationships, and occasions. Helping and affirming customers in finding the perfect card and gift solutions to fulfill their missions of caring and connecting. Sharing and showcasing stories and communities of caring to reinforce the cycle of kindness. Making the interaction easy and convenient for shoppers by effectively handling store operations -- product replenishment & merchandising, ringing sales, processing shipments, managing inventory, fulfilling Hallmark.com orders, doing curbside deliveries, etc. Delivering an exceptional consumer shopping experience that leaves guests feeling inspired, enabled, affirmed, and eager to return. Working as a team to help meet the sales goals for the store by ensuring each customer leaves with everything they needed and a few things they didn't know they needed! Upholds all company policies and practices. Performs all housekeeping of store including backroom, front of store, bathroom, etc. Performs/completes other duties or special projects as assigned Requirements REQUIRED QUALIFICATIONS (required for candidates to be considered) If under 18, must have ability to meet work permit requirements, if applicable. Ability to work a flexible schedule that meets the needs of the business, including but not limited to events, holidays, evenings and weekends. Ability to provide proof of eligibility to work legally in the United States PREFERRED QUALIFICATIONS High school diploma or equivalent. One or more years of previous experience in (specialty) retail, sales, or customer service. KNOWLEDGE, SKILLS, & ABILITIES Strong customer-focused engagement and consultative selling skills. Ability to communicate effectively with customers and employees. Strong sense of urgency, flexibility and willingness to adapt to change. Ability to receive feedback and take action when appropriate. Proficiency and comfort using a computer and other technology. Desire and ability to learn the business. WORKING CONDITIONS & PHYSICAL DEMANDS Must be able to continuously to stand/walk, push/pull, lift/carry up to 10 pounds, utilize fine finger movement (i.e. keyboard operating, writing, etc.) and tactile/touch to assist with products/customers/registers/equipment/etc., and grasping/gripping/holding with hands and/or fingers. Must be able to frequently bend at the waist, climb/work at heights (i.e. step ladders, ladders, etc.), kneel and squat, lift and/or carry up to 40 pounds, and reach overhead with arms raised above shoulder height/forward reaching. Must be able to occasionally balance on uneven surfaces/ground, lift and/or carry up to 50 pounds. Must be able to rarely/infrequently drive or travel, lift and/or carry up to 75 pounds, or sit/remain in a seated position during job performance. Must be able to continuously communicate with customers, co-workers, vendors, either in-person or over the phone, including speaking, hearing, and sight in order to assist customers. While working, this position may be exposed to dust, cleaning agents, truck exhaust when receiving deliveries, inadequate lighting at close of business, tolerance of noise from products and customers, tolerance of smells/scents of products (i.e. candles, potpourri, lotions, etc.), work outside (i.e. taking out trash, assisting with deliveries, etc.), and work at heights in the stockroom or on the product floor. EMPLOYMENT STATUS This is a regular, part-time, hourly position that is deemed “non-exempt” by the Fair Labor Standards Act (FLSA), and will typically work between 6-20 hours per week, not to exceed an average of 28 hours per week. GENERAL REQUIREMENTS & DISCLAIMERS The above statements are intended to describe the general nature and level of work being performed by people in this position. They are not intended to be construed as an exhaustive list of all responsibilities and duties of an employee, so classified. Employees must be physically able to perform the essential functions of the position, with or without reasonable accommodation. LGA Retail, Inc. (d.b.a. Little Green Apple) does not discriminate in its employment, or any other programs or activities, on the basis of race, religion, color, creed, national origin, ancestry, ethnicity, gender, economic status, age, marital status, sexual orientation or disability. We provide reasonable accommodation for qualified individuals with a disability, if requested.

DIVE IN TO A NEW CAREER WITH LESLIE'S: Leslie's pool supplies is the "World's Largest Retailer of Swimming Pool Supplies." With over 1,000 retail stores in 39 states plus Pro, Service, E-Commerce, Production, and Distribution divisions, there are many career opportunities at Leslie's. With over 60 years of providing the best-in-class products and solutions to our customers, there is nothing that we value more than the development and growth of our team. We strive to create a positive and fun atmosphere where our team members feel valued and are enthusiastic about the contributions they make to the success of Leslie's. Job Overview: The Sales Associate will provide superior customer service to our customers and support the Store Manager in all facets of the retail operations to ensure the store is operating at optimal performance Responsibilities: * Greet and assist customers with their pool and spa care needs. * Accurately and timely complete sales transactions using POS system. * Maintain a welcoming, clean and safe store environment. * Assist with merchandising and inventory control. Qualifications: * High School Diploma or Equivalent, or currently attending High School * Must be at least 16 years of age. * Ability to complete required training. * Provide exceptional customer service. * Ability to lift 50 lbs. Pay: $11.00 - $13.00 / hour Leslie's recognizes a critical component to our continued success is our people. Leslie's is committed to developing and fostering a culture of diversity and inclusion within our company and the communities we serve. A key aspect of building a great team is valuing ideas from many viewpoints, which is why we place a priority on identifying and hiring talented individuals from all backgrounds and perspectives.

01432 Youngstown, OHLE_301 Hibbett Retail, Inc. Hourly: $10.45 - $12.54 Job Title: Sales Associate Department: Operations FLSA Status: Non-Exempt Reports To: Store Manager The Sales Associate is responsible for assisting the store's management staff with providing quality customer service. The Sales Associate is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of Hibbett I City Gear creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding customer service and promoting the merchandise in stores. ESSENTIAL DUTIES AND RESPONSIBILITIES Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods. Promote and sell services and merchandise provided by Hibbett I City Gear. Consistently set goals to grow and improve selling skills and track overall sales. Practice and uphold all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction. Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance. Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual. Consistently achieve and/or exceed sales targets and goals. Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff. Attend all staff meetings and tech clinics for the store. Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk. SUPERVISORY RESPONSIBILITIES There are no supervisory responsibilities for this role. QUALIFICATIONS 0-2 years of customer service experience. Excellent interpersonal and communication skills Ability to work in a fast-paced environment. Is a self-starter, has initiative to take on important tasks without being asked. Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision. Is a team-player, passionate about outstanding customer service and selling merchandise. Hibbett's Privacy Policy Candidates will have an option during the application process to withdraw their application prior to completion of the application. Throughout this online job application process, you will be asked to provide personal information about yourself. Please review Hibbett's Privacy Policy to understand how the information you provide will be utilized and safeguarded. By clicking the Apply button, I acknowledge that I have read and understand the Hibbett's Privacy Policy. Further, I consent to the use of the same as my Electronic Agreement for purposes hereof. I acknowledge that I have a right to withdraw such consent at any time by contacting Hibbett.

Retail Sales Associate Supervisor Direct Reports: None Indirect Reports: None Retail Sales Associate and Responsibilities Offer suggestions and other alternatives to the customers to increase sales Perform register duties, cash, credit, and debit cards Stocking counters Maintain a clean and safe shopping environment Make sure pricing is accurate and current on all product Ensure in stock status Assist with conducting inventory Assist Loss Prevention and report concerns Implement sales and marketing campaigns as per company guidelines Completed daily paperwork accurately and in a timely manner Follow all company policies and procedures Maintain appropriate appearance and hygiene with satisfactory/required attendance, punctuality, and the ability to work a flexible schedule Report any issues to your Supervisor This is not designed to provide a comprehensive list and duties may change within timeframe of the job description. Requirements Retail Sales Associate Requirements and Qualifications High school diploma or equivalent. Regular routine attendance is required Prior experience retail customer service roles, sales Proficient with computers; Microsoft office, Excel, word Adept at mathematics Ability to multitask effectively Able to work well individually or within team setting Above average communication and problem-solving skills Goal-oriented with proven ability to get results Ability to lift to 50 LBS. Salary Description $11.50 Per Hour starting wage

**The Rochester Goodwill store will be conducting open interviews on Thursday, February 27th from 11am-3pm. Please stop by to learn more! Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as one, and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes' list of America's “Most Inspiring Companies”. We offer a wide range of career opportunities from entry-level to management in retail, human services, and administrative fields. Learn more about working at Goodwill. You can help. We can show you how. POSITION SUMMARY: As a Retail Associate at Goodwill, you will work with a team to maintain a clean and safe shopping experience for our customers. This position will meet production standards to deliver quality customer service. The Retail Associate will learn the daily operations of a retail/ store outlet, gaining skills for a career in retail. This position is a vital part of our organization and can lead to future career opportunities. Duties will also include but are not limited to: Cashiering and Sales Floor Support. Processing and pricing donations in both soft lines (clothing and linens) and hardlines (housewares items). Assisting customers at the Donation Door with material handling, pre-sorting, and movement of donated goods. External Hiring Range: $13.00/hour Travel: None required. QUALIFICATIONS: High school diploma or equivalent preferred. No experience required, will train the right person for the job. REQUIRED CLEARANCES, LICENSES, AND CERTIFICATIONS: Candidates are expected to provide current, valid Child Abuse clearance.

Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Company Overview Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************ Job Details GENERAL SUMMARY: Function as a Cashier and/or Stocker and act in a lead capacity in the absence of the Store Manager or Assistant Store Manager. Assist in setting and maintaining plan-o-grams and programs. Provide exemplary customer service. Perform other duties as necessary to maximize profitability, customer satisfaction, and teamwork, while protecting company assets and reducing losses. DUTIES and ESSENTIAL JOB FUNCTIONS: Unload trucks according to the prescribed process for the store. Follow company work processes to receive, open and unpack cartons and totes. Stock merchandise; rotate and face merchandise on shelves and build merchandise displays. Restock returned and recovered merchandise. Order zones and drop shipment categories, following prescribed ordering practices, as assigned by the Store Manager. Assist in plan-o-gram implementation and maintenance. Assist customers by locating merchandise. Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom. Greet customers as they enter the store. Maintain register countertops and bags; implement register countertop plan-o-grams. Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise. Collect payment from customer and make change. Clean front end of store and help set up sidewalk displays. Help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment. Provide superior customer service leadership. Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications. Open and/or close the store under specific direction of the Area Manager. In the Absence of the Store Manager or Assistant Store Manager: Authorize and sign for refunds and overrides; count register; make bank deposits. Assist in maintaining strict cashier accountability, key control, and adherence to company security practices and cash control procedures. Monitor cash levels and make appropriate drawer pulls as directed by the Store Manager. Monitor cameras for unusual activities (customers and employees), if applicable. Supply cashiers with change when needed. Complete all required paperwork and documentation according to guidelines and deadlines as assigned. Qualifications KNOWLEDGE and SKILLS: Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages. Knowledge of cash handling procedures including cashier accountability and deposit control. Ability to perform IBM cash register functions. Knowledge of cash, facility and safety control policies and practices. Effective interpersonal and oral & written communication skills. Understanding of safety policies and practices. Ability to read and follow plan-o-gram and merchandise presentation guidance. WORK EXPERIENCE and/or EDUCATION: High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred. Relocation assistance is not available for this position. Dollar General Corporation is an equal opportunity employer.