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Sales Associate skills for your resume and career

Q: What are prospects in sales?

Prospects in sales are leads who fit your buyer profile and are interested in hearing your sales pitch. It is important to note that a lead and a prospect are not the same things. A lead is a potential customer who's shown interest in your product; for example, they might have signed up for your newsletter, downloaded an ebook, or read your latest blog post. But they may or may not actually be a good candidate for your product. Every prospect is a lead, but not every lead is a prospect.

Q: What are soft skills in sales?

Soft skills in sales include adaptability, communication, and resilience. Adaptability Adaptability is a skill that a person in sales must develop. Being able to obtain feedback and use that to make changes for potential growth is important. Adaptability requires you to be open-minded even when you don't like constructive criticism. Also, being able to change quickly with shifts in the market or changes to requirements is important. Communication Anyone in sales must be able to communicate. You spend hours talking in person, on the phone, sending emails, or responding to text messages. At least 90% of the day is spent communicating. You must be able to speak clearly, and often be persuasive to get your point across. It's also important to keep in mind who your audience is. Speak to the needs of your prospective client, not at them. Resilience Salespeople must be resilient. Sales is not always a walk in the park. You often face tough situations, rejections, and negativity. Resiliency involves processing the situation and feeling involved, then using them to create a positive outcome. This resilience allows you to move on to the next step or client without carrying any weight of the previous situation.

Updated January 8, 2025

6 min read

Quoted Experts

Meegan Feori Ph.D.,

Travis Kurowski Ph.D.

To juggle the responsibilities of a sales associate job, you'll need to possess certain hard and soft skills. Customer service is the most important hard skill to focus on, as this will likely be the most important aspect of your job. Prior experience working in retail sales, especially working directly on the sales floor, is obviously a big plus.

As far as soft skills go, communication is one of the most important for sales associates. Not only in being able to communicate with customers who may be pleasant or difficult, but in communicating work needs to other team members.

Below we've compiled a list of the most critical sales associate skills. We ranked the top skills for sales associates based on the percentage of resumes they appeared on. For example, 14.5% of sales associate resumes contained customer service as a skill. Continue reading to find out what skills a sales associate needs to be successful in the workplace.

15 sales associate skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how sales associates use customer service:

Implemented daily activities that provided a level of efficiency needed to ensure excellence in customer service and customer experiences.
Assisted military consumers with purchasing various electronics, providing excellent knowledgeable customer service and satisfaction.

2. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how sales associates use sales floor:

Assisted in execution of merchandising and operational functions to company standards within sales floor areas where assigned
Assisted customers with merchandise stock and organize products on sales floor, provided great customer service, aware of sales & promotions

3. Cash Handling

Here's how sales associates use cash handling:

Cashier-Received and disbursed money, assisted customers with their purchases, ability to multitask, cash handling experience preferred
Cultivated positive and enduring relationships with customers while ensuring all cash handling and safety policies were followed.

4. Retail Sales

Retail sales are the method to track consumer demand for finished goods by assessing the purchases of durable and non-durable products over a definite period. Data on retail sales is accumulated monthly by the U.S. Bureau of the Census.

Here's how sales associates use retail sales:

Answered questions about merchandise and provided product information to enhance retail sales and ensure ongoing customer satisfaction.
Assisted manager in revamping store focused on Business to Business retail sales

5. Loss Prevention

The steps taken by a business to prevent theft is called loss prevention. There are multiple methods for loss prevention for example usage of automated cash handling, secure physical location, product security staff buy-in, and attentive customer service.

Here's how sales associates use loss prevention:

Cleaned and inspected customers high-value possessions and followed loss prevention and security procedure for customer pieces and store-owned jewelry.
Worked toward optimizing store operations for loss prevention, merchandise display and inventory management.

6. Basic Math

Here's how sales associates use basic math:

Cashier experience; basic math skills, finalizing sales, handling money and credit card transactions.
Use basic math skills to compute tax in different cities for various items on the spot.

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7. Cleanliness

Here's how sales associates use cleanliness:

Prepared quality food products, processed accurate register transactions, maintained general appearance and cleanliness of store premises.
Attained Cashier experience Provided great customer service skills in fast paced environment Ensure cleanliness of food preparation area

Select Skills To Add To Your Resume

Customer Service

Sales Floor

Cash Handling

Retail Sales

Loss Prevention

Basic Math

8. Customer Satisfaction

Here's how sales associates use customer satisfaction:

Processed customer transactions and generated sales through personalized assistance to maximize customer satisfaction during the holiday season.
Provided excellent customer service focusing on customer satisfaction Introduced items to customers Helped customers find what they wanted

9. Math

Here's how sales associates use math:

Exhibited rudimentary math skills and advanced communication skills when efficiently cashiering in a fast paced environment.
Advanced math Organization and filing Customer service Problem solving

10. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how sales associates use pos:

Serviced retail customers by processing purchase orders/request and deliveries; displaying specific POS materials for advertisement and product announcement.
Operated POS register and balanced corresponding drawer.

11. Ladders

Here's how sales associates use ladders:

Recognized for excellent customer relationship and sales by reaching 1st and 2nd place on top seller list for Little Giant Ladders.
Certified on, forklifts, reach truck, electric pallet jack, slip truck, and electric ladders and order pickers.

12. Stock Shelves

To "stock shelves" is referred as the process of putting the supplies on the shelves in the store. It is important to stock the shelves timely as empty shelves can cost a business too much.

Here's how sales associates use stock shelves:

Processed shipments and sales transactions accurately and maintained organized stock shelves.
Stock shelves Journey's prefers to hire motivated, energetic, knowledgeable, and courteous individuals to fill sales associate jobs.

13. Retail Store

Here's how sales associates use retail store:

Major Responsibilities Included: Utilizing proprietary rewards and Point-of-Sale System to assist retail store customers in purchasing goods.
Encountered domestic and non-domestic customers in a friendly and inviting manner in this extremely fast-paced flagship retail store.

14. Retail Environment

A retail environment can be defined as the environment in which things are sold on a commercial scale. It is the sum of the variables and forces inside and outside the company that can influence retail decisions. Businesses in this sector sell a wide range of products to consumers and companies, ranging from groceries, clothing, hardware, household items, and office supplies.

Here's how sales associates use retail environment:

Assisted customers in a retail environment during the holiday shopping season -Neatened and arranged product displays for a more positive shopping experience
Fast paced retail environment located at Miami International Airport where I facilitated sales of the latest electronic merchandise.

15. Sales Transactions

Sales transaction is defined as the completed agreement between two or more parties involved in selling and payment of goods or services in exchange for money. The steps or procedure done is called sales transaction, which may include negotiation or bargaining, settlement of agreement including the agreement on the price, discount, and payment method whether this will be on cash basis or installment. The buyer may inquire about the product or services during the sales transaction and making the necessary adjustment with the seller until they come up with a specific agreement.

Here's how sales associates use sales transactions:

Balanced providing customer with creating high-quality products - Performed sales transactions and cash management duties - Managed salesroom displays and backroom inventories
Completed sales transactions by accepting payments following established procedures for different types of transactions and calculating discounts when appropriate.

12 Sales Associate Resume Examples

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Richard Daniels Sales Associate Contact Information New York, NY (320) 555-1777 rdaniels@example.com Skills • Company Policies • Corporate Accounts • Repeat Business • Verizon • Stock Shelves • Stock Room • Seat Belts • Customer Relations • Customer Service • Business Development Employment History Sales Associate 2020 - Present Old Navy New York, NY • Maintain neat, clean and organized sales floor through organizing, hanging and folding merchandise. • Worked during the Holiday season assisting with organization, stocking, and customer service. • Exceeded team sales goal 200%or above everyday Maintain product knowledge. Sales Team Leader Representative 2018 - 2020 Macy's New York, NY • Shoe stock room support and inventory. • Assisted customers with product knowledge instruction. • Assist customers with replacing internet orders all while providing superior customer service. • Maintained established merchandising standards, including window, sales floor and promotional displays. • Answered customer complaints and inquiries. • Mark of Excellence 5 years Gm certified but can sell all brands including new or used. Ride Operator 2014 - 2018 AT&T Middletown, NJ • Enabled communication between hospital personnel, patients, and visitors at Yale New Haven. • Executed daily operations of a 411 Operator. Education High School Diploma 2014 - 2014


Bradley Rice Sales Associate Contact Info Philadelphia, PA (500) 555-0733 brice@example.com Skills Customer ServiceSales FloorHard-WorkingCommunicationLoss PreventionSales GoalsNew ThingsSales TransactionsQuality ProductsFood Preparation Employment History Sales Associate 2020 - Present The Home Depot Philadelphia, PA • Compile and maintain non-monetary reports and records Stock shelves, and mark prices on shelves and items. • Provided customer service and assist customers with their kitchen and plumbing needs. • Paint Dept Cashier Stocking Shelves Mixing Paint Inventory Customer Service • Peer training included sales and customer service coaching with peers and colleagues. Hourly Sales Staff 2017 - 2020 Verizon New York, NY • Provided a high level of customer service by greeting prospective and returning Verizon Wireless customers. • Act as consultants for the customers. • provide superior customer service Assist with customer transactions Initiate customer refunds.make sales of items. • Consolidated bills enabling customers to understand and save while enjoying Verizon Wireless Services. • Identified and qualified sales leads and submitted to Business Development Manager for premise visits. Mcdonalds Crew Member 2011 - 2017 McDonald's Milwaukee, WI • Trained in all front counter and customer service positions. • Prepared food, waited on customers, handled money, strived to deliver excellent customer service, • Performed drive-thru and in store orders. Education High School Diploma 2011 - 2011


Terry Hudson Sales Associate Bentonville, AR thudson@example.com (530) 555-5718 Experience Sales Associate 2018 - Present WalmartBentonville, AR • Provided exceptional customer service for repeat business. • Set Up Prepaid Cell Phones Set up Contract Cell Phones Give Customer Service. • Processed sales transactions and handled returns, damages and layaway items. Seasonal Associate 2017 - 2018 WalmartBentonville, AR • Assisted on sales floor as needed to maintain service standards. • stock merchandise, cash register, sales floor, load and unload trucks • Communicate closely with Management and Team Members during team meetings to provide quality customer service. • Assisted customers, organized fitting rooms, loss prevention, and greeted customers as they came in. Food Prep 2014 - 2017 McDonald'sMemphis, TN • filled orders through both drive thru and front counter. • Worked there for over a year, and the job taught me great customer services acts • Provide customer service, follow recipes and prepare and cook food according to instructions. • Manage money, assist customers, greet customers, take orders, clean lobby, stock • Take orders, Prepare the food, serve customers, washed dishes etc. Skills Customer Service Product Knowledge Quality Standards Store Management Communication Company Policies Sales Floor Food Service New Associates Sanitation Guidelines Education High School Diploma 2014 - 2014


Diana Rose Sales Associate Employment History Sales Associate 2018 - Present WalmartColumbia, SC • Support weekend/day time shift assist store manager in areas of sales, customer service, store appreance and operation. • Provide excellent customer service at all times. • Cashier, retail sales associate. • Know and monitor departmental sales budgets and develop strategies to ensure achievement of weekly, monthly and yearly sales goals. Front Counter Attendant 2008 - 2018 McDonald'sAtlanta, GA • Collect customer orders, issue receipts, and resolve customer complaints • Experienced in working a cash register Experienced in food preparation in merchandizing. • Experience with Front Counter, Front/Back Drive customer service. Ride Operator 2007 - 2008 Georgia-Pacific ChemicalsVienna, GA • Provide world class customer service. • Explained safety procedures and enforced standards to patrons. • Follow safety procedures when operating ride. Education High School Diploma 2007 - 2007 Contact Information Columbia, SC (980) 555-7111 drose@example.com Skills Guest Service Product Knowledge Current Sales Company Policies CDL Stock Shelves Sales Transactions Counter Service Customers Needs Delivery Orders


Doris Lewis Sales Associate Knoxville, TN (850) 555-4810 dlewis@example.com Skills Current Promotions Service Stations Positive Attitude Timely Fashion Company Policies Menu Items Food Service Guest Service Daily Specials Stock Room Employment History Sales Associate 2015 - Present BelkKnoxville, TN • Back stock Applying Sensors Greeting customers • service and demostrate superior product knowledge to customers. Senior Retail Sales Representative 2013 - 2015 Texas RoadhouseKnoxville, TN • Trained new Retail Sales Rep. • Managed direct & indirect sales of entire Nestle portfolio to grocery retail accounts. • Managed 30 employees to control productivity and overtime Managed shipping and receiving Managed product rotation Meeting sales goals Managed route drivers Food Runner 2011 - 2013 Texas RoadhouseKnoxville, TN • Greet customers and led them to their seats while engaging them in conversation • Open /close restaurant, greet and seat guest , upsell menu items , inventory, making sure guest had great dinning experience • Obtain service area assignments at the beginning of each shift. Education High School Diploma 2011 - 2011


Dylan Lewis Sales Associate Omaha, NE (350) 555-4931 dlewis@example.com Experience: Sales Associate Walmart Omaha, NE 2019 - Present • Ensured great customer service Ordered merchandise and kept track of inventory. • Set goals and educated teammates about a personal product category that I was assigned. • Asisted back room associates with auditing and binning items. • Provide outstanding Customer Service by Practicing a 10 Foot Rule. Retail Clerk Forever 21 Omaha, NE 2017 - 2019 • Created a Customer First environment through proper sales floor and backroom presentation standards. • Work POS system, commission based selling woman's shoes. Baby Sitter KIDS CAN GIVE TOO Omaha, NE 2015 - 2017 • United States-Provide child care for several families whenever I am needed. • Exhibited the BETA culture elements of acceptance, patience, and tolerance; demonstrate a non-judgmental attitude. Skills • Nutritious Meals • Product Information • Communication • Sales Floor • Personal Care • Efficient Responses • Stock Room • Customer Service • Homework Assignments • Customer Complaints Education: High School Diploma 2015 - 2015


Terry Garcia Sales Associate New York, NY (630) 555-4326 tgarcia@example.com Experience: 2020 - Present Sales Associate / Macy's / New York, NY • Assist customers on sales floor. • Inspected departments and consulted with associates daily to identify opportunities, develop and prioritize action plans with timely follow up. • Greet and welcome customers Clearing fitting rooms Maintaining sales floor Be knowledgeable of and perform sales support functions related to POS procedures • Receive, open, unpack and issue sales floor merchandise. 2014 - 2020 Hardware Sales Associate / Nordstrom / Chicago, IL • Direct sales of costume and fine jewelry. • Replenish products from stockroom to sales floor. • Provided customer service by responding to phone inquiries and completing phone sales. • experience Coordinating merchandise price adjustments Directing merchandise presentation Coordinating merchandise returns Customer Service • Administered great guest service-satisfying the guest by effectively listening and communicating to their wants and needs. 2013 - 2014 Food Service/Cashier / Dunkin' Donuts Northeast Distribution Center / Chicago, IL • Prepared hot and cold beverages with legendary customer service. • Prepared and served customer orders. Skills: Company Policies, Brew, Clean Kitchen, SAM, Customer Service, Sales Floor, Loss Prevention, Customer Relations, Food Products, Communication Education: 2013 - 2013 High School Diploma /


Terry Fields Sales Associate College Station, TX \| (900) 555-5199 \| tfields@example.com Work Experience Sales Associate, Mental Health & Mental Retardation Treatment Ctr - College Station, TX 2018 - Present Research and acquire product knowledge in order to determine fair market values, create ads and sales strategies. Assist customers on sales floor with exceptional customer service. Associate Retailer, Mental Health & Mental Retardation Treatment Ctr - College Station, TX 2012 - 2018 Maintain an awareness of fashion trends and product expertise to help customers with purchases, restock sales floor. Processed shipments; stocked merchandise; managed inventory Responsible for opening/closing of the store, bank deposits, and paperwork. Cashier, customer service, stock shelves, price tag merchandise, set up displays, unload truck. Complete multiple tasks while also serving multiple customers in a short period. Student Worker, Mental Health & Mental Retardation Treatment Ctr - College Station, TX 2010 - 2012 Answered telephone calls, which included transferring calls, answering department based questions and saving messages. Trained in areas of conflict resolution, task completion, and customer service. Collaborated with administrative personnel to complete research projects pertaining to the growth and furthering of the Conservatory. Created various marketing materials and educational resources for students via Windows Publisher. Skills Food Service, Retail Sales, Retail Environment, Code Data, Sales Transactions, Sales Goals, Powerpoint, Security Practices, Confidential Information, Customer Service Education Bachelor's Degree Computer Science 2007 - 2010 Texas A&M University - College Station, TX


Bruce Arnold Sales Associate Tampa, FL (970) 555-4888 barnold@example.com Experience Sales Associate, Aeropostale, Tampa, FL 2020 - Present • Provided friendly and helpful customer service, organized and restocked store displays, effectively communicated promotions and offers. • Cashier, bagging, stocking shelves, cleaning, customer service Register Clerk, Publix, Tampa, FL 2019 - 2020 • Greet customers, bag groceries, take out service, provide outstanding customer service. • Greet customers when leaving or entering my line. • Monitored sales transactions to ensure that customers received satisfactory service and quality merchandise. • Assist customers with any questions that may have about company policies and or merchandise products. Sales/Stock Associate, Walmart, Indianapolis, IN 2018 - 2019 • Handle returns and exchanges by coordinating efforts with the customer service department. • Provided strong customer service Maintained inventory continuity and perpetual accuracy • Run register, clean store, stock, lift up to 35 lbs, customer service, open/close store • Full time 40 hours a week Covering manager breaks, Receiving and processing shipments to the sales floor. Skills • Customer Orders • New Merchandise • Stock Items • Utility Payments • Customer Service • Store Products • Positive Attitude • Customer Relations • Safety Procedures • Loss Prevention Education 2018 - 2018 High School Diploma


Peter Harrison Sales Associate New York, NY \| (870) 555-2703 \| pharrison@example.com Employment History: Marshall's - New York, NY 2020 - Present Sales Associate • Process merchandise and prepare feature presentations on sales floor. • Help customers find merchandise Answer customers questions Use cash register Unpacked boxes in stock room Refilled shelves Straightened up departments • Assisted with exceptional customer service, as well as merchandising the sales floor. • Greet customers in a welcoming fashion Maintain safe and sanitary standards in deli Tempus Resorts International - Orlando, FL 2010 - 2020 Hourly Sales Staff • Negotiated sales and facilitated relationships among buyers and sellers, attorney, inspectors and developers. • Supported a strong working relationship with store management. • Process and prepare merchandise for the sales floor. • Acquire problem solving strategies, job and product knowledge, integrity, adaptability, and leadership. • Resolved and/or responded to customer complaints both in person and over the phone. Forever 21 - Orlando, FL 2009 - 2010 Sales/Stock Associate • Assist Store Management with training and education of processing merchandise. • Processed store merchandise in stock room Put out and displayed merchandise out on the sales floor Assisted customers on the sales floor • Prepared new merchandise for the sales floor by unloading, stocking merchandise and responding to team member requests quickly. • Merchandised and organized sales floor Handled and maintained various produce Customer Service Skills: Communication, Sales Goals, New Merchandise, Customer Service, Positive Attitude, Current Promotions, New Customers, Sales Transactions, Stock Room, Sales Floor Education: High School Diploma 2009 - 2009


Joshua Lawrence Sales Associate phone(260) 555-2349 addressChicago, IL emailjlawrence@example.com Experience 2020 - Present Sales Associate Walmart · Chicago, IL • Promoted customer satisfaction through clear concise communication. • Utilized communication in assisting a broad range of customers. • Provide excellent customer service Manage stock of clothing on the sales floor • Reduced loss prevention by maintaining visibility of exit doors and dressing rooms. 2019 - 2020 Beauty Advisor/Sales Associate Macy's · New York, NY • Provide product knowledge in Cosmetics/Fragrance brands. • Maintained beauty product knowledge to educate and assist customers in making the best choices. • Started off as a seasonal sales associate in the men and women fragrance department. 2018 - 2019 Food Service/Cashier Burger King · Philadelphia, PA • Filled orders and offered customer service to all customers. • Cashier for front counter and Drive-Thru and fill in for Cooks when needed. • Resolved customer questions and complaints while providing quality customer service. Skills • Product Knowledge • Sales Transactions • Appropriate Equipment • Kitchen Equipment • Customer Orders • Sale System • Customer Relations • Stock Room • Customer Service • Loss Prevention Education 2018 - 2018 High School Diploma


Ronald Myers Sales Associate phone:(960) 555-9631 email:rmyers@example.com address:Phoenix, AZ Employment History Sales Associate 2017 - Present Walmart · Phoenix, AZ • Inventory and manage merchandise on sales floor as well as Customer Service and support. • Lead receiving associate, in charge of binning and picking merchandise from the warehouse to the sales floor. • Stocked merchandise to shelves Inventory management associate Inventory all merchandise in the warehouse Sales floor associate • Introduce new food products to customers Hand out free samples Hourly Sales Staff 2016 - 2017 Taco Bell · Phoenix, AZ • Exceeded sales goals by 12%, gaining recognition as one of the key sales consultants. • Exceed sale goals by utilizing interpersonal communication and genuine customer service. • Shift Leader Dunkin Donuts, South Amboy, NJ Cashier & Order Preparation Customer Service Sales Associate & Inventory Specialist Mcdonalds Crew Member 2015 - 2016 Taco Bell · Phoenix, AZ • Placed customers' orders/ handled customer complaints * Counted down registers/ assigned registers/bank deposits * Prepared food • Provided excellent customer service and fostered guest satisfaction in fast-paced food service chain. • Maintained customer service during high-volume, fast-paced operation, and followed procedures for safe food preparation, assembly, and presentation. Skills Customer Complaints Customer Accounts Food Service Sales Floor Annual Sales Trade Shows Product Selection General Maintenance Food Products Front Counter Education High School Diploma 2015 - 2015

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What skills help Sales Associates find jobs?

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What Sales Associate skills would you recommend for someone trying to advance their career?

Meegan Feori Ph.D.

Associate Professor, San Diego Mesa College

My recommendation is to combine your interests and career goals. For example, if you are an avid rock climber, you could apply for an internship with the North Face or start a retail position at an REI near Red Rock, Nevada, a place known for excellent rock climbing. If relocating for your gap year is not possible, then seek out a local option such as working at the nearby climbing gym. Customers are crucial to the fashion industry, enhancing your customer service skills during your gap year will benefit you. You could apply to be a Stitch Fix stylist, a boutique, or a non-profit resale salesperson. Even customer service jobs outside of the fashion industry will build experiences that will enhance your abilities to design, produce, or sell amazing products. Another option is to pursue an entrepreneurial venture. Dedicating yourself to creating an influential Instagram account, podcast, or YouTube channel could showcase your skills and build your network. Opening a Poshmark, Depop, Teespring, Etsy, or another digital retail store could let you apply your skills. Finally, keep investing in yourself through learning. There are many massive open online courses and community college offerings that could further your career.

What technical skills for a Sales Associate stand out to employers?

Travis Kurowski Ph.D.

Assistant Professor of Creative Writing, Writing Program Lead, York College of Pennsylvania

Honestly, good writing skills are always in high demand. You'll see this in almost every field because at every level of business-from information management to internal communication to engaging customers, clients, and partners-clear, effective communication is critical. Other writing graduate skills that stand out to employers are project management skills, editing; quantitative and qualitative research; and practical design. It's not a technical skill, perhaps, but I can't help note that high up on the lists for almost all employers is creativity, a skill interlaced through many courses in quality writing programs.

What soft skills should all Sales Associates possess?

Alexander Nagel Ph.D.

Assistant Professor, Assistant Chair, Art History and Museum Professions, Fashion Institute of Technology

Soft skills needed are flexibilities to adapt quickly to new opportunities, to be open to non-traditional career paths. Being organized and responsive to email correspondence, being friendly and kind, having empathy are values that will never be out of fashion. FIT is known for being home to "unconventional minds," and our students are super creative, engaged, and ready to take on challenges.

Do you want to know more?

List of sales associate skills to add to your resume

The most important skills for a sales associate resume and required skills for a sales associate to have include:

Customer Service
Sales Floor
Cash Handling
Retail Sales
Loss Prevention
Basic Math
Cleanliness
Customer Satisfaction
Math
POS
Ladders
Stock Shelves
Retail Store
Retail Environment
Sales Transactions
Store Appearance
Stock Room

Customer Complaints
Inventory Control
Customer Transactions
Customer Issues
Cash Registers
Stock Merchandise
Quality Customer Service
Sales Techniques
Customer Inquiries
Floor Stock
Cash Control
Clean Store
Demonstrated Time Management
Security Practices
Bank Deposits
Store Merchandise
Security Risks

Excellent Guest
Brand Positioning
Merchandise Displays
Develop Proficiency
Customer Relations
Inventory Management
Develop Long Term
PowerPoint
Good Planning
Repeat Business
Dollies
Various Maintenance
Alertness
Cash Drawers
Store Displays
Product Selection

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Sales Associate skills FAQs

What are prospects in sales?

What are soft skills in sales?

Have more questions? See all answers to common sales questions.

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Updated January 8, 2025

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