Sales Associate And Customer Service Jobs in Willowbrook, CA

Salary: $54000.0 - $75000.0/year Experience: 1 Year(s) Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Insurance experience is preferred; we will train the right person with the right skill set. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. This is an in-office position. Please only apply if you can make the commute to our agency located at: 1275 E Route 66, Glendora, CA 91740. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Hourly wage plus competitive commission structure Paid time off (after 90-day probation period) Retirement plan Valuable experience Growth potential/Opportunity for advancement within my office Requirements: Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent State of California Property & Casualty license State of California Life and Health license Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. PM24 PIa105cb00f852-26***********1

We are hiring a customer support representative to assist with customer queries and complaints. You will be asked to process orders and escalate various customer matters through several communication channels. Other duties include participating in meetings with the customer service team to discover new communication tactics, as well as maintaining expert knowledge about company products/services to best help customers. Job Description: Provide timely and accurate resolution of customer inquiries and issues via Zendesk ticket system, phone, chat, and email. Assist in maintaining new customer accounts in Insite, OTS Database, and KCGN. Work with internal departments to ensure operational and product quality consistency. Assist in mass emailing tournament stores product and event information. Communicate with the warehouses to manage store tracking information, order cancellations, and return authorizations. Other projects as needed Requirements: High School Diploma Has strong computer and Excel skills Must be detail-oriented Must have excellent verbal and written communication skills Must be able to problem-solve Must be currently authorized to work in the U.S. Computer / Technical Skills / Job Specific Skills: Knowledge of console hardware a plus Zendesk experience a plus In Site experience a plus Internet and Social Media savvy Passionate about videogames or Yu-Gi-Oh! Cards a plus Worked or studied in a multi-cultural company / environment is a plus

We suggest you enter details here. Role Description This is a full-time, on-site role located in Thousand Oaks, CA for a Gun Store Employee/ Sales Person at Praxis Tactical & Hunting Gun Shop. The Gun Store Employee/ Sales Person will be responsible for providing excellent customer service, assisting customers with firearm selection, managing inventory, processing transactions, ensuring compliance with all firearms laws and regulations, and maintaining the overall cleanliness and organization of the store. Qualifications Knowledge of firearms, ammunition, and related accessories Customer service and sales skills Inventory management and organizational skills Transaction processing and cash handling skills Ability to ensure compliance with federal, state, and local firearms laws and regulations Excellent interpersonal and communication skills Ability to work full-time on-site in Thousand Oaks, CA Previous experience in retail or sales is a plus CEO Licensed preferred

About the Company: Northwestern Mutual is a 166-year-old, Fortune 90 financial institution that manages over 340 billion dollars' worth of assets. Today, we're focused on working with families, individuals, and small business owners on their long-term financial goals. We tackle big life problems with our clients by providing solutions for wealth management, risk management, retirement planning, estate planning, and tax efficient strategies. About the Role: As a Financial Advisor, you will build long-lasting relationships, offer guidance in the field of finance, and provide solutions to help clients meet their financial goals and objectives. A career with Northwestern Mutual will afford you the unique opportunity to create your own financial practice and destiny, while receiving support from our firm's exceptional network of financial specialists, training and educational programs, and mentoring opportunities. Our award-winning, interactive training programs and development coaches allow our team to specialize in working with career changers that often times do not have previous financial experience or in-depth knowledge. Instead, our team prioritizes the transferable skillsets that we know make successful advisors--communication and listening skills, trustworthiness, and above all integrity. Qualifications: Bachelor's degree four-year institution (required) Client facing experience (preferred) Craving autonomy in their career Goal-oriented, driven, self-motivated, financially motivated Strong interpersonal skills

About Us: Vasco Assets is a firm specializing in luxury assets, based in Newport Beach, CA. We seek a motivated Customer Engagement & Luxury Asset Acquisition Specialist with a strong focus on evaluating and acquiring high-value items such as jewelry, watches, and other luxury assets from the public. This role involves working closely with the Senior Buyer, engaging directly with customers looking to sell their assets, and ensuring a seamless and trustworthy acquisition process. While digital outreach and brand engagement support lead generation, the primary focus is on building relationships, assessing value, and negotiating purchases. We are open to training on aspects of industry knowledge relating to luxury asset valuation to support your growth and success in this role. Key Responsibilities: Luxury Asset Acquisition: Evaluate, authenticate, and negotiate the purchase of jewelry, watches, Diamonds, Precious Metals and other high-value assets from customers. Customer Engagement: Build relationships with clients looking to sell their luxury assets and guide them through the acquisition process. Jewelry & Watch Evaluation: Assess quality, authenticity, and market value while staying updated on industry trends. Negotiation & Pricing: Educate customers on resale values, present competitive offers, and facilitate transactions. Account Management: Track client interactions, manage follow-ups, and maintain customer trust. Email & Digital Outreach: Engage with leads via email and online platforms to generate acquisition opportunities. Social Media & Content Support: Contribute to brand presence by coordinating product visuals and customer-oriented content. Qualifications: Must-Haves: Proven ability to engage customers through personalized communication and follow-up strategies. Strong interpersonal skills with a talent for building rapport and maintaining relationships with clients and partners. Experience in managing customer accounts and providing exceptional customer service. Familiarity with CRM systems to track customer interactions and manage leads. Excellent verbal and written communication skills. Proficiency in Microsoft Office and Google Suite. Bachelor's degree. Valid driver's license. Ability to commute to Newport Beach, CA. Nice-to-Haves: Familiarity with Watches, Coins, Diamonds, Precious Metals. GIA Gemologist Graduate certification. Strong organizational skills and ability to manage multiple tasks. Analytical skills to assess customer needs, preferences, and feedback to enhance acquisition strategies. Passion or Experience in the luxury industry Experience with online marketing, SEO, and content creation is a plus. Additional Skills: Leadership and initiative. Attention to detail and ability to meet deadlines. Compensation & Benefits: Hourly Pay: $22-$28 Medical, vacation, sick time, and holidays. Employee discounts and yearly bonuses. Schedule: Full-time: Monday to Friday On-site in Newport Beach, CA Join our team and play a pivotal role in driving the success of Vasco Assets!

*** LOOKING TO HIRE ASAP! *** Description: Detail-oriented, dedicated customer service coordinator to support our operations & marketing team. In this role, you'll be the point of contact for customer service inquiries, provide a seamless customer experience, and assist with order management. Monitor reviews for store Manage shipping and customer confirmations Monitor shipping, communicate with accounts and internal parties of changes needed to orders and subscriptions Assist in customer communications, escalations, and response times Act as a liaison with our fulfillment centers and stores in tracking and monitoring shipments Manage the refund process on exception transactions across departments Assist with managing delayed or undeliverable customer shipments Assist with maintaining updated policies and procedures for the Sales Team Reporting/document recurring issues and escalate them to the appropriate teams Share customer feedback to contribute to product, service, and process improvements Helping the influencer / marketing team Requirements: Experience with Gorgias and Shopify is a must Passionate about customer service and helping others Great communication skills Highly organized Strong attention to detail is a must

PADI, the global leader in Ocean Exploration, is searching for a full-time, experienced TECHNICAL CUSTOMER SUPPORT REPRESENTATIVE II in our Rancho Santa Margarita CA offices. PADI offers its employees a unique culture centered around an active lifestyle, fun and hardworking colleagues, interesting work, competitive salary and outstanding benefits. We are an amazing company searching for amazing people to join our team! Hybrid work schedule in Rancho Santa Margarita CA. The Technical Customer Support Representative provides basic technical support and assistance to customers via e-mail, phone, or chat. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and maintenance. Being a Technical Customer Support Representative II provides customers with preventive maintenance and configuration recommendations to improve product usability, performance, and customer satisfaction. Documents support interactions, including details of inquiries, complaints and comments, and actions taken. Additionally, Technical Customer Support Representative possesses a strong understanding of the organization's products and services and escalates more complex inquiries to a higher-level support team. The Technical Customer Support Rep works under moderate supervision and is gaining or has attained full proficiency in a specific area of discipline. What You Get To Do Technical Expertise: Discover the root cause of the problem and the action required to solve it, whenever possible, using company databases, customer information and collaboration with other departments Engage in real-time troubleshooting while customer is on the telephone and submit a service request to Product & Technology. Follow up call appointment with the customer if the problem cannot be resolved. Negotiate follow up time with the customer and educate the customer if there are other options that can be utilized while we work with our Product & Technology team to address the request. Provide total customer service by answering basic questions about programming over the phone and partnering with Production Excellence point person(s) to resolve the issue as quickly as possible. Partner with Product Teams to complete User SQA testing feedback for product and project development. Promote Quality Customer Experience Provide customer support by asking questions and listening to customers in order to understand needs, requests or problems. Build customer loyalty by placing follow-up calls to internal and external customers after receiving acknowledgment of action taken by other departments to resolve request or issue Keep customers informed about progress through checking status of service requests in customer record system (Zendesk/Salesforce) Provide seamless customer experience through documenting call/email details into the computer system and completing any forms required to request action by other departments Respond to members'/consumers' inquiries concerning eLearning, eCard, online accounts and application status/service Promptly review and coordinate processing of all service requests for all membership levels. Participate in reviewing assigned tasks and apply training in needed areas as it relates to resolution to issues. Implement and maintain appropriate customer service levels by managing assigned workflow, membership/student accounts and handling general consumer issues. Provide prompt follow-up on customer service issues received by phone, email, written and other communication methods. Advise senior personnel or other departments and team members as an advocate for the membership on issues that pertain to Customer Relations when applicable. Assist with work overflow within the Customer Relations Department including processing, filing, image verification, and emails/tickets, etc. Provide daily reports on processes and pledge goals to department management as directed. Must maintain complete confidentiality with regard to information received or heard about former or present employees. What You Will Need To Be Successful: High school diploma or general education degree (GED). Fluency (write, read, speak) French, Spanish or Portuguese a plus. Minimum two to five years customer service and tech support experience Analytical mindset- will need to diagnose problems and consult with Product Team point person to ascertain where problems lie Ability to document issues clearly- reporting bugs, defining resolutions, etc. Ability to use internal and/or external tools to assist with troubleshooting devices compatible with our digital product line PC literacy; working knowledge of word processing and spreadsheet software including MS Word and Excel and PowerPoint (preferred) Knowledge of and sensitivity to multi-cultural issues relating to customer service. Type 75 words per minute. Excellent writing and verbal skills. Excellent organization skills; ability to prioritize work. Detail orientation. Professional attitude and telephone manner. Politically astute. Dedication to customer service and satisfaction. Multitask Listening Skills Phone Skills People Oriented Adaptability Ability to Work Under Pressure Computer Skills Patience Negotiation Positive Attitude Product Knowledge Customer Service Resolving Conflict Founded in 1966, PADI has grown consistently through our 59 years in business, continually raising the bar for the industry we are all so passionate about. We know who we are as a company but never let that hold us back from reinventing ourselves and keeping our mission modern and relevant. One thing that stays consistent is our mission to be “The Way the World Learns to Dive”. PADI has certified over 30 million divers during our history, an achievement no other scuba diving agency can claim. We are committed to our purpose to Seek Adventure-Save The Ocean. PADI strives to create a work environment that respects individual contribution while maintaining a strong team approach for successful execution of business objectives. The executive team believes in a work-life balance that enables employees to meet their personal and family needs with flexible hours and a robust benefits plan. If this job sounds interesting to you and you meet these requirements described above, we'd like to get to know you! To learn more about our company visit us at ************ Applicants must possess the permanent right to work in the United States. PADI/Seek Adventure Save the Ocean California Applicants please note that PADI collects personal information relating to its candidates for employment to manage the recruitment process. The organization is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations. To view PADI's CCPA Notice please go to https://************/ccpa-notice

Job Responsibilities: 1. Answer calls from customers and answer their questions and solve problems; 2. Provide detailed explanations of products, services and policies so that customers can make informed decisions; 3. Handle customer complaints and find appropriate solutions; 4. Record customer complaints, questions and suggestions for follow-up and service improvement; 5. Provide after-sales service, such as product repair, return and exchange, and product warranty; 6. Assist customers in solving problems in product use and provide technical support; 7. Report and coordinate with relevant departments or superiors as needed. Job Requirements: 1. Experience in call center and telephone customer service, and experience in technical troubleshooting is preferred; 2. Have strong project promotion ability, service awareness, teamwork spirit, responsibility and execution; 3. Able to withstand pressure and passionate about customer service; 4. English is the working language and fluent in English. Location:3610 Placentia Ct. Chino, CA 91710,USA Pay: $3,000.00 - $3,500.00 per month

Job Title: Customer Sales Representative On-site | Immediate Start Victory Branding is a dynamic, customer-focused company located specializing in providing exceptional service and building lasting relationships with our customers. As we continue to grow, we are seeking enthusiastic and dedicated individuals to join our team as Customer Sales Representatives. This is an excellent opportunity to kickstart your career in a vibrant and fast-paced retail environment. Position Overview As a Customer Sales Representative, you will be at the heart of our business, delivering outstanding customer service while creating a welcoming and engaging shopping experience. You'll be the go-to person for our customers, helping them find exactly what they need, ensuring they leave with a positive impression, and building long-term loyalty. Daily Responsibilities: Provide fantastic customer care by actively listening to customers and offering solutions to their needs. Help customers find the perfect products, recommend items, and assist with in-store promotions. Maintain excellent product knowledge to confidently assist customers and answer questions. Ensure the store is clean, tidy, and well-organized to create a pleasant shopping experience. Promote in-store promotions and schemes to provide customers with the best offers available. Foster strong communication with team members to maintain a cohesive and productive environment. Support the team with customer interactions, always providing a friendly and helpful attitude. What You Need: Previous experience in customer service is a plus but not required. Personality and passion for people are what truly matters! Excellent communication and people skills - you enjoy engaging with customers and making them feel valued. Strong organizational skills with the ability to handle multiple tasks at once. A positive, energetic attitude with a willingness to learn and grow. A caring and considerate approach to both customers and team members. A resourceful mindset, always looking for opportunities to improve and enhance the customer experience. Why Join Us? Competitive weekly pay, starting at $1,200 USD. Work in a supportive, fast-paced environment with opportunities for career growth. Full training and ongoing development to help you succeed in your role. Be part of a friendly team that values customer their team and fosters a positive workplace culture. Ready to Apply? If you're excited about delivering great service and making a difference in our customers' shopping experience, we'd love to hear from you! Submit your resume and a brief cover letter explaining why you're the perfect fit for this role. Victory Branding is an equal-opportunity employer. We encourage applicants from all backgrounds to apply.

Induce Biologics is commercializing a family of bioimplants that includes Natural Matrix Protein (NMP™), which replicates the body's native healing capabilities in order to create natural bone regeneration. The NMP™ proprietary process unlocks the growth factors naturally found in bone, making them bioavailable. As a Customer Service Representative, you will be responsible for receiving, processing and recording customer orders. The Customer Service Representative also handles customer inquiries and resolves issues. The individual will work closely with various teams to ensure prompt and effective resolution of customer issues and provide excellent support to enhance the overall customer experience. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Provide outstanding customer support by processing and responding to customer and sales team needs. Process orders & inquiries received via phone, fax, email and eCommerce platform. Maintain customer account information, ensuring maintenance of all related paperwork. Assist with customer onboarding, including navigating the website, placing orders, and resolving issues related to ordering. Gather customer feedback and share insights with the team to improve processes and enhance the overall customer experience. Handle customer complaints and inquiries in a timely manner. Collaborate with customers and QA to provide information requested by QA to facilitate investigation and closure of product complaints. Advise customer on product availability and inventory status; assist with ordering problems involving delivery, pricing and billing. Promote our products through effective support and ongoing relationships with all customers, internal and external. EDUCATION/EXPERIENCE High School Diploma or equivalent Minimum of two (2) years' experience in customer service, preferably in a similar industry. Preferred experience with a small company and/or start-up environment in the medical device, biologics, or pharma/biotech industry. SKILLS, KNOWLEDGE AND/OR ABILITIES Strong customer service focus and customer relations skills. Must be able to work in a collaborative team environment as well as independently Proficient in MS Office (Outlook, Word, Excel, PowerPoint, Teams) Flexibility and strong organizational skills with ability to prioritize multiple tasks and meet daily order deadlines Must have excellent communication and interpersonal relationship skills. Available to work Monday - Friday Must be local and able to work on-site in Irvine, CA. For California, the base pay range for this position is $23.00 to $27.00 / hour. The pay for the successful candidate will depend on various factors (e.g., qualifications, skills, education, prior experience). Equal Employment Opportunity Statement Induce Biologics is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Third-Party Recruiters Please note that Induce Biologics does not accept unsolicited resumes or inquiries from third-party recruiters or staffing agencies. Any resumes submitted to our team without a prior agreement will be considered the property of Induce Biologics, and we will not be obligated to pay any fees related to unsolicited submissions.

The Customer Service Representative (CSR) functions as the liaison between Mauser Corporation and its customers. Handles all customer orders from order entry through shipment of orders. The CSR acts as the first point of contact for the customer at their respective plant and helps customers with all questions and concerns that arise. Description for Internal Candidates Responsibilities: Establish relationships with customers by communicating and resolving issues. Responsible for order entry and/or maintenance for assigned accounts. Review plant delivery schedules versus requested dates and resolves any conflicts. Tracks and communicates any changes and potential service issues to the customer. Communicate order confirmations, changes and cancellations to both customers and internal Mauser team members. Inform sales and operations of any unresolved service issues; Recommends corrective action to customer issues as necessary. Reviews orders after shipment for billing accuracy and any quantity item errors. Manages the issuing of credits, return authorizations and pallet returns. Reviews inventory usage on stocked items, identifies and communicates items that have not tracked to plan. Ensures that any customer complaints have been resolved in a satisfactory manner obtaining guidance/approval from supervisor when necessary. Communicates with Planners, Sales Representatives, Pricing team and Plant Management as needed. Prepares necessary reports for Plant Management and customers such as inventory and open order reports and tracks shipments associated with invoices Processes plant claims which include any deductions for shortages, quality issues and any miscellaneous items. Files any customer paperwork such as shipping documentation or customer orders in a timely fashion. Performs other duties as assigned. Requirements: Associate or bachelor's degree preferred but not required Manufacturing experience strongly preferred 1+ years customer service experience required Microsoft Office Suite - basic to above-average computer skills including Excel CRM experience preferred Ability to perform basic quantitative skills required, Ability to work with all areas of the business including plant and sales personnel. Professional verbal and written communication Strong customer service advocacy and problem-solving skills

$21/hr + benefits on W2 12+ month contract with likely extension/conversion Onsite in Brea, CA. The Brea, CA team is seeking a Customer Service Representative (CSR) with strong customer service soft skills, routine orders entry skill, order tracking, and problem resolution. You will be responsible for all customer types of inquiry and products, and you will be working closely with customer and internal teams to provide exceptional customer service in a fast-paced environment. The CSR will ensure customer satisfaction by way of processing orders, answering phones promptly, finishing delivery information and providing field sales/service support, all with accuracy and efficiency. Key Responsibilities: Build relationships with customers via phone and email communication and resolve customer issues to ensure a high level of customer satisfaction. Answer phones in a timely and efficient manner in a high call volume support setting. Process customer orders via phone, standing orders, field service orders, and replacement orders, fax orders, electronic data interchange (EDI). Effectively support both sales and service field representatives by responding to inquiries, placing orders, and providing proof of delivery as needed. Maintain a level of accuracy and efficiency both as a department and individually. Knowledgeable on our products and special projects as deemed vital by the manager. Must communicate timely and accurately and establish and maintain good working relationships with upper management and internal departments such as Field Service, Sales, Finance, Bids and Contracts, HR and IT. Position Requirements: Must have basic computers skills including MS office 2000 or later including Word, Excel and Outlook. Basic math skills and statistical knowledge. Proficient at keyboard entry; prior experience entering orders while on the phone a plus; multitasking and problem solving. Enjoys working with people. One to three years customer service experience required. High school graduate required. Associates degree preferred. Primary language English. Little to no travel required. Personal Trait Profile: Must be self-motivated with a positive outlook and focus on quality work. Demonstrates personal sense of urgency, attention to detail, and an aspiration for continuous professional development. Exhibits a need to succeed by setting personal goals to outperform company metrics. Able to maintain a positive attitude and work constructively in a team environment. Able to handle multiple tasks and key deliverables while performing under time constraints. Excellent time management and organizational skill Interested? Apply today!

MIRON Violetglass USA is the North American distributor of MIRON Violetglass, offering a wide selection of Miron Glass jars & bottles and corresponding closures to preserve and enhance high-quality natural products. MIRON glass offers protection from the destructive spectrum of light and acts as a barrier to prevent the biophotons from natural products from migrating out of the glass. MIRON offers wholesale customers a wide assortment of bottles and jars with accompanying closures and accessories. MIRON glass is ideal for packaging natural cosmetics, esoteric oils, olive oil, honey, tea, spices, water, flower essences, superfoods, vitamin supplements, homeopathic medications, and many other natural products. We are looking for a customer-oriented Sales and Customer Service Representative who will join our team in Carson California. The right candidate will act as a liaison, provide product and service information, process order inquiries, and resolve any emerging problems our customer accounts might face accurately and efficiently. We want someone who can put themselves in our customers' shoes and advocate for them when needed. The ideal candidate possesses patience, empathy, excellent communication skills, and proactivity. As a Sales and Customer Service Representative, your main goal is to ensure that customer service standards are met and exceeded, respond promptly and efficiently to customer inquiries, and maintain high levels of customer satisfaction. If you are genuinely excited about helping customers, problem-solving comes naturally to you, are confident in troubleshooting, and enjoy investigating to resolve customer complaints, then this role is perfect for you. Responsibilities Manage large amounts of incoming calls Manage and effectively convert inbound leads into new customers Build trust and a sustainable relationship with customer accounts through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Meet personal and team sales and customer service targets Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure the resolution Keep records of customer interactions, process customer accounts, and file documents precisely Follow communication procedures, guidelines, and policies Go the extra mile to engage customers Prepare sample orders for potential new customers Skills Proactivity Strong phone contact handling skills and active listening Strong writing communication by E-mail Familiarity with CRM and ERP systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively Ability to work well in a team environment Strong problem-solving abilities 3+ years in a sales and customer service role is preferred. Bachelor's degree in business administration or related field Job Type: Full-time Salary: $52k - 62k + 5% bonus per year Benefits: Health insurance 401(k) matching Paid time off Schedule: Monday to Friday - 8 hours/day (8 am-5 pm PT) Work Location: Carson, CA Work setting: In-person Performance Areas Communication Skills Demonstrates clear and professional verbal and written communication. Actively listens to understand customer inquiries and concerns. Effectively communicates solutions and information to customers. Customer Relations Provides excellent customer service to foster strong relationships. Engages with customers to identify their needs and provide tailored solutions. Handles customer feedback and challenges with a positive, solutions-oriented approach. Sales and Product Knowledge Maintains a strong understanding of the company's products and services. Explains product features and benefits effectively to customers. Identifies opportunities for upselling or cross-selling based on customer needs. System Navigation Proficient in using the company's CRM and ERP systems to manage customer interactions. Accurately enters and updates customer data and order information. Efficiently navigates systems to ensure smooth customer experiences. Team Collaboration Works closely with co-workers and supervisors to meet team goals. Shares ideas and feedback to improve processes and customer satisfaction. Adapts quickly to changes and supports team members as needed. Problem-Solving and Proactivity Confidently troubleshoots and resolves customer complaints with a solutions-oriented approach. Investigates customer issues thoroughly and identifies effective resolutions. Takes initiative to engage with customers and provide additional support when necessary. Confidently troubleshoots and resolves customer complaints with a solutions-oriented approach. Investigates customer issues thoroughly and identifies effective resolutions. Takes initiative to engage with customers and provide additional support when necessary. Maintains consistent attendance and punctuality. Demonstrates professionalism in all interactions. Manages time effectively to balance customer needs and daily responsibilities. Responsibilities Manage large amounts of incoming calls and effectively convert inbound leads into new customers. Build trust and sustainable relationships with customer accounts through open and interactive communication. Provide accurate, valid, and complete information using appropriate methods and tools. Meet personal and team sales and customer service targets. Handle customer complaints, provide appropriate solutions within time limits, and follow up to ensure resolution. Keep records of customer interactions, process accounts, and file documents within Salesforce. Prepare sample orders for potential new customers. Follow communication procedures, guidelines, and policies. Skills Proactivity and strong problem-solving abilities. Strong phone contact handling skills and active listening. Strong written communication skills for email correspondence. Familiarity with CRM and ERP systems and practices. Ability to adapt/respond to different types of characters. Excellent communication and presentation skills. Ability to multi-task, prioritize, and manage time effectively. Ability to work well in a team environment. Previous experience in sales or customer service. Bachelor's degree in business administration or a related field. *No third-party agencies or recruiters. Direct applicants only*

We are seeking a detail-oriented and customer-focused Customer Service Representative to join our client's team in Irvine, CA. In this role, you will be responsible for processing customer orders, preparing shipping labels, answering phone calls, and communicating with vendors to ensure smooth operations. The ideal candidate will have strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Key Responsibilities: Process customer orders accurately and efficiently Prepare and print shipping labels Answer and direct phone calls, providing excellent customer service Communicate with vendors to resolve any order or shipping issues Manage and update customer information in the system Handle customer inquiries and complaints professionally and promptly Collaborate with internal teams to ensure timely order fulfillment Qualifications: Previous experience in customer service, order processing, or a related role preferred Strong communication and problem-solving skills Proficient in Microsoft Office (Excel, Word, Outlook) Ability to work in a fast-paced environment and manage multiple tasks Detail-oriented with strong organizational skills

BABYGOLD is a jewelry brand based in Los Angeles, California, known for creating personalized and high-quality fine jewelry pieces. They offer 14K gold jewelry, diamonds, and exceptional quality without traditional markups. Each piece comes with free shipping and a lifetime guarantee, catering to the everyday woman and her tribe. Role Description This is a Fulltime position for a Customer Service Representative at BABYGOLD. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience. This role is based in our offices in Downtown Los Angeles, CA Qualifications Customer Service Representatives and Customer Support skills Customer Satisfaction and Customer Experience skills Previous experience in a customer-facing role Communication Via Chat Phone and Email Excellent communication and interpersonal skills Ability to handle customer inquiries and resolve issues efficiently Experience in the jewelry or fashion industry is a plus High school diploma or equivalent required

For those who want to keep growing, learning and evolving. We at KellyConnect hear you, and we're here for you! We're seeking a customer service representative to work at a premier employer centrally located in Irvine, California. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity. Responsibilities: What's a typical day as a Customer Service Representative? You'll be: Processing product complaints through ques and other communication channels. Maintaining a positive experience while investigating complaints in a timely and courteous manner. Accurately updating databases with pertinent details & product information. Escalating issues based on severity to appropriate levels as needed. Ensuring confidentiality of caller and proprietary information by following procedures set forth for handling complaints. Qualifications: This job might be an outstanding fit if you: Have a high school diploma or equivalent. Have at least 6 months of customer service experience Have strong problem- solving and organizational skills. Are able to work in a fast-paced environment. Are able to work a hybrid work schedule comprised of weekly office & remote requirements. What happens next: Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Customer Service Representative today. Why Join Us? At KellyConnect, we value a collaborative working environment that fosters growth and efficiency. If you are detail-oriented, proactive, and ready to contribute to our team's success, we encourage you to apply! Get a complete career fit with Kelly . You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. About Kelly Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Acerca de kelly El trabajo lo cambia todo. Y en Kelly, estamos obsesionados con dónde te puede llevar. Para nosotros, se trata de algo más que simplemente aceptar su próxima oportunidad laboral. Es el combustible que impulsa cada próximo paso de tu vida. Es el efecto dominó que cambia y mejora todo para su familia, su comunidad y el mundo. Es por eso que, aquí en Kelly, estamos dedicados a brindarle oportunidades ilimitadas para enriquecer su vida; solo pregúntele a las 300,000 personas que empleamos cada año. Kelly Services se enorgullece de ser un empleador que ofrece igualdad de oportunidades de empleo y acción afirmativa. Damos la bienvenida, valoramos y aceptamos la diversidad en todos los niveles y estamos comprometidos a construir un equipo que incluya una variedad de orígenes, comunidades, perspectivas y habilidades. En Kelly, creemos que cuanto más inclusivos seamos, mejores servicios podemos brindar. Las solicitudes de adaptaciones relacionadas con nuestro proceso de solicitud pueden dirigirse al Centro de conocimiento de recursos humanos de Kelly. Kelly cumple con los requisitos de las leyes locales y estatales de Oportunidad Justa de California. Una condena no excluye automáticamente a las personas del empleo.

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists. PRINCIPAL RESPONSIBILITIES: The CSR will act as a liaison, provide product/services information, answer questions, and resolve any issues that our customer accounts might face with accuracy and efficiency. ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following. Other duties may be assigned. Excellent communication skills Ability to multi-task, prioritize, and manage time effectively Maintaining a positive, empathetic, and professional attitude toward customers Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Ensure customer satisfaction and provide professional customer support. QUALIFICATIONS: High school diploma or general education degree (GED) High school math or better is required for addition, subtraction, multiplication and division One to three years related experience and/or training. Typing and basic computer skills necessary. Must be able to prioritize daily tasks and perform in consistent and reliable manner. Must be able to read and comprehend written materials. Must have good verbal and written communication skills. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands and fingers, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Spigen's Sales Specialist is responsible for managing distribution channels in US/Canada/Latin America and working closely with business partners to achieve sales and profitability. Write accurate estimates of quarterly sales goals for each account based on previous performance and industry knowledge Generate new business by conducting searches through search engines, LinkedIn, and networking at trade shows Initiate introduction calls with potential customers to gather information about their needs, shipping/payment terms, and how Spigen products fit into their assortment Secure distribution agreements and payment information from potential customers before providing quotes and SKU setups Maintain close communication with important accounts to ensure a steady flow of orders, understand customer needs, anticipate demand, and pitch new SKU offerings Analyze sell-through reports provided by customers to track product performance, identify buying patterns, and monitor on-hand stock levels Coordinate the timely dissemination of product information, including SKU details, designs, dimensions, and prices to distributors and retailers Collect initial order quantities (IOQs) and forecasts from customers and collaborate with Account Operations Management and Channel Data Management teams to relay the information Stay updated on consumer technology trends, market changes, and competitors' products to identify opportunities and gaps in the market Represent the company physically by attending trade shows, hosting in-person meetings, and building stronger connections with buyers Skills Ability to multi-task in a high-paced environment Time management skills with a proven ability to meet deadlines Working knowledge of SAP software in inventory management module preferred Intermediate knowledge and skill in Microsoft Office, Google Suite, or related software Requirements Bachelor's degree required Korean preferred Spanish preferred Entry-level with 0-3 years of professional experience in B2B business enterprise or related field preferred U.S. work authorization required New employees to Spigen Inc, will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov Work Hours 8 AM - 5 PM Monday - Friday Benefits Health Insurance: 100% employer contribution (Medical, Dental, Vision, and Life) 401(k): 100% employer match up to 6% Monthly Team Budget Paid Holidays Paid Vacation (PTO): up to 10 days Paid Sick Leave: 10 days Family Event PTO & Monetary Compensation Spigen Day: Half days on Fridays Lunch provided Employee discount etc.

Title: Retail Sales Associate Schedule: Full Time (40 hours/week) / Wednesday - Sunday (~9am - 5pm) Retail Sales Associate We are seeking a Retail Sales & Customer Service Associate to provide exceptional customer support and drive sales in a fast-paced retail environment. In this role, you will be the face of our brand, assisting customers with Murf product inquiries, guiding them through the purchasing process, and ensuring a seamless shopping experience. You will also handle customer service interactions across multiple channels, including phone, email, text, and live chat. Key Responsibilities:Retail Sales & Product Knowledge Engage customers in the retail space, helping them find the right products based on their needs. Open/Close Sales area. Re-Stock inventory as needed. Guide customers through the company's various electric bike models/accessories. Promote the company's offerings and maintain detailed knowledge of all offerings. Clearly and accurately answer customer questions. Accept and process orders at Point-of-Sale. Convert inquiries into sales by providing personalized recommendations and product demonstrations. Maintain a well-organized and visually appealing sales floor. Stay up to date on new products, promotions, and sales strategies. Achieve retail sales goals through direct to consumer sales. Customer Service & Support Provide outstanding customer support through in-person interactions, phone, email, text. Address customer inquiries, troubleshoot product issues, and provide solutions to enhance their experience. Maintain a strong understanding of our products and services to offer expert guidance. Qualifications & Skills: Willingness to work flexible hours, including weekends and holidays. Must be available weekdays and weekends. This job requires work on both Saturday and Sunday.. Excellent customer service and communication skills. Detail Oriented, multi-tasker and Go Getter. Friendly and energetic personality that easily relates to customers. Problem solver. Able to think on feet to resolve customer complaints or issues that arise. Be a team player that is honest, reliable, responsible and has a strong work ethic. Previous experience in retail sales and/or customer service preferred. Strong communication and interpersonal skills. Ability to multitask in a fast-paced environment while maintaining attention to detail. A customer-first mindset with a proactive approach to problem-solving. Must be able to stand for extended periods, perform occasional lifting, and assist customers with electric bike demos and test rides. A collaborative mindset with a strong ability to troubleshoot and find solutions. Honest, reliable, and committed to delivering excellent service with a strong work ethic. Working knowledge of Shopify POS including hands on experience with POS transactions a plus. Comfortable on a computer with a general knowledge of Microsoft Excel/Google Sheets. Passion for life on two wheels and unleashing fun! Benefits: PTO, Health Care, Murf bike discounts. Incredible team environment. Pay: Hourly + Bonus Potential on Sales How to Apply: If this sounds like it interests you, please email a cover letter and resume with contact information and references. YOU MUST SUBMIT A RESUME FOR CONSIDERATION!