Customer Success Specialist
Sales Associate And Customer Service Job 22 miles from The Colony
Full time remote position based in Dallas, TX. This person will work with the Customer Success team to ensure customer satisfaction and platform utilization within assigned accounts. They will be tasked with post-sale activities, driving platform adoption, and building a robust collaboration network. Position is mostly remote but will require some local travel.
Responsibilities
:
Guide customers proactively through the implementation process of the VitalEngine platform, ensuring its successful adoption.
Onboard and train end-users to utilize VitalEngine.
Assist in implementations of VitalEngine as needed onsite.
Analyze existing workflows and collaborate with customers to optimize the utilization of the VitalEngine platform.
Strategically build and grow community networks (spokes)
Offer technical guidance on device configuration, provision user management, and advise network/connectivity optimization.
Train customer admin users, enabling customers to train end-users within their organizations effectively.
Monitor and optimize post-implementation utilization to deliver desired outcomes.
Identify expansion opportunities and facilitate integration within the organization through effective communication and stakeholder engagement.
Advocate for VitalEngine value propositions across diverse healthcare service lines.
Conduct business reviews to engage stakeholders and address inquiries at various levels, including system/facility.
Personally visit clients or stakeholders on-site to address issues, build relationships, and find solutions when remote communication is insufficient.
Provide Tier 1 remote support (onsite as needed)
Who Would Thrive in This Role
We welcome candidates who possess a combination of education and/or work experience, with a preference for the following skills and personal attributes:
Bachelor's degree
4+ years of experience in customer success/account management.
4+ years of experience in healthcare.
4+ years experience utilizing and learning new technology systems.
Technology Skills:
Proficiency in general business technology with a knack for quickly mastering new applications, including Google Docs, Google Sheets, Google Slides, Microsoft Office/Windows, CRM (SalesForce), Zendesk and Tableau.
Understanding of industry compliance standards, particularly HIPAA privacy and security understanding.
Personal Attributes:
Results-oriented mindset with a proven track record of exceeding goals.
Exceptional written, verbal, interpersonal communication, and public speaking skills.
Ability to thrive independently while remotely collaborating with a high-functioning, geographically distributed team.
Exhibits excellent time management skills and thrives in fast-paced, dynamic environments, quickly adjusting to new priorities and demands.
Travel
The position requires up to 25% travel within the designated territory or with implementations.
Must have a valid driver's license and insured, dependable transportation.
Food Manufacturing Customer Service Coordinator, Bilingual
Sales Associate And Customer Service Job 22 miles from The Colony
FOOD MANUFACTURING CUSTOMER SERVICE COORDINATOR, BI-LINGUAL
Cacique is the #1 brand of authentic Mexican-style cheeses, cremas, chorizos and salsas in the United States. With a leadership position among the Hispanic population nationwide and over 13 years of consecutive revenue growth, Cacique is poised for continued growth and expansion.
Cacique was founded in 1973 upon the four core values of Family, Quality, Integrity, and Authenticity, and these values continue to provide the foundation for our success and how we work. We look to hire future teammates who embody these values, and who are innovative, resourceful, determined, and catalysts of change. As a dedicated, family-owned company, Cacique offers a rewarding environment in which to thrive and grow your career.
SUMMARY:
The Customer Service Coordinator role is part of the logistics team and will be responsible for working with customers and carriers on ensuring proper delivery of product and answering and questions or concerns from customers, vendors, and consumers. The role requires attention to detail and being able to problem solve with different Departments to ensure customer satisfaction.
DUTIES AND RESPONSIBILITIES:
Processing Orders/ Order Revisions: Managing and processing customer orders accurately and timely. Coordinating with the cross-functional teams to ensure customer requirements are met.
Daily Customer Interactions- Resolving Inquiries around orders and product availability: Addressing customer inquiries and concerns via phone, email, or chat, and providing information about products, services, and company policies.
Handling Complaints: Managing and resolving customer complaints efficiently, including product issues, delivery problems, and service discrepancies.
Sales Support: Assisting the sales team by providing customer feedback, managing accounts, and supporting promotional activities.
Logistics Coordination: Working with the logistics team to ensure the timely and accurate delivery of products and communicating any delays or issues to customers.
Documentation and Reporting: Maintaining detailed records of customer interactions, orders, and complaints, and generating reports to help improve customer service processes.
Quality Assurance: Coordinating with the quality assurance team to address any product quality issues reported by customers.
Cross Function Collaboration: Working with various departments such as production, logistics, and quality control to ensure customer satisfaction and address any issues that may arise.
QUALIFICATIONS:
Bi-Lingual (Spanish) Required
Food Manufacturing Required
Bachelor's Degree Preferred
5 + years of Customer Service experience
Experience as a customer Account Manager
Experiencer supporting and communicating cross-functionally.
Experienced in documentation of all customer interactions but especially complaints.
Experience with PO's & invoicing PO's.
Proficient in excel, ERP's, and complaints platform, D365 preferred
Experience with B2B or B2B & B2C clients preferred
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.
P&C Insurance Service Specialist
Sales Associate And Customer Service Job 22 miles from The Colony
Our client is a high-volume, fast-paced insurance office that needs a Customer Success Representative who values attention to detail, analysis, follow-through and keeping a well-oiled machine running. This Customer Success Representative position requires an analytical, straightforward person who enjoys technical work and can communicate with different types of people. This is a long-term career position with opportunities for growth within the company.
Customer Success Representative Job Responsibilities:
• Answers a high volume of phone calls daily.
• Processes changes to active policies.
• Provides efficient and effective 5-star customer service.
• Enters client data into insurance quoting systems, keeping data accurate.
• Obtains underwriting approval by completing insurance applications for coverage and gathering required documentation.
Ideal candidates will possess the following:
• 3+ years of Customer Service Experience in the Insurance Industry, preferably in an independent agency.
• Property and Casualty license
• Meticulous and able to carefully review insurance policies and contracts to ensure accuracy and compliance with established processes.
• Capable of analyzing insurance data, identifying potential risks, and providing appropriate solutions
• Customer-focused and able to address client concerns, answer questions, and provide insight and solutions effectively.
• Processed-oriented and able to follow established workflows while also contributing to process improvements when necessary.
• Excellent communication skills
• Well-organized with good follow-through to completion
• Proficient in Microsoft Outlook, Excel, and Word. Proficient in Adobe Reader/Acrobat. Able to adapt and learn new, web-based, computer software programs.
Customer Service Representative
Sales Associate And Customer Service Job 22 miles from The Colony
We are hiring a Customer Service Specialist in Dallas, TX. The Customer Service Specialist is primarily tasked with the essential function of delivering exceptional customer service to our valued clients. This is an exciting opportunity to work in a dynamic and fast-paced environment, interacting with customers and ensuring their needs are met with efficiency, respect, and professionalism.
Customer Service Specialist Qualifications:
· Superior verbal & written communication skill-sets
· Work with a sense of urgency; demonstrate timely and thoroughly execution
· Upbeat & outgoing mindset with positive energy
· Interacts successfully with individuals and also teams
· Maintains fruitful customer connections
· Prior customer service or sales experience
· Interacts successfully along with all amounts of management as well as staff members
· Ability to work effectively independently and within a team to perform all tasks as assigned
· High school diploma or equivalent
· 1 year prior sales coordination or customer support experience
· Prior SAP experience is a plus
· Flexible with an ability to handle multiple tasks when priorities shift
· Must be available to work on-site in Dallas, TX
Customer Service Specialist Tasks & Duties
· Processes new orders based on customer requests.
· Tracks open orders to ensure completeness in a prompt manner. Checks pricing and verifies availability.
· Reviews and troubleshoots customer problems and initiates standard action for repair, replacement, return or field service as guided by customer service policies.
· Provide sales support
· Demonstrate solid troubleshooting skills when issues arise
· Respond to customer questions
· Maintain a reliable working knowledge of customer information
· Effectively handle a number of competing priorities.
· Handle customer inquiries, complaints, and escalations in a professional manner
· Maintain accurate and detailed records of customer interactions
· Other duties as assigned to meet operational needs
Benefits:
· Standard starting compensation is commensurate with experience
· Regular performance reviews
· Training, networking and development opportunities
· Flexible scheduling
To begin the application process, please submit your resumé.
Customer Service Representative
Sales Associate And Customer Service Job 22 miles from The Colony
In this role you will provide support to customers while delivering excellent Customer Service to promote long-term customer retention. The Customer Service Representative will answer customer questions, explain product and service options, and assist customers with any existing problems. You will also maintain accurate customer records, notating any incidents or upgrades as needed, and provide customer solutions. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.
Tasks and Responsibilities:
● Support the Customer Service Center by performing tasks assigned by the Customer Success Manager
● Provide first level support to customers
● Resolve issues effectively, escalating as needed
● Greet customers with a professional and welcoming manner
● Speak to as many customers as possible daily
● Monitor and track recurring customer issues
● Update customer accounts
● Offer upgrade paths or new services to new and existing customers
● Support the Customer Success Manager as needed
Requirements:
● Demonstrate experience utilising computers
● Ability to troubleshoot and effectively
● Clear communication with peers
● Must think independently with an attention to detail
● Track and monitor tasks to completion
● Must be team oriented and maintain a professional demeanour at all times
● Enjoy helping and speaking with customers
● Excellent customer service and communication skills
● Must have a collaborative approach and positive attitude
Please submit your to apply!
Customer Service Specialist
Sales Associate And Customer Service Job 22 miles from The Colony
Elevate Customer Satisfaction: Customer Service Specialist Wanted!
Are you an experienced customer service professional seeking a new challenge?
We are looking for a Customer Service Specialist to join our team and provide exceptional service to our clients. This role offers the opportunity to make a significant impact and grow your career.
Responsibilities
Provide expert assistance to customers with complex inquiries
Troubleshoot and resolve customer issues efficiently
Maintain detailed records of customer interactions
Develop and update customer service and sales protocols
Train and mentor junior customer service staff
Coordinate with teams across the US to ensure consistent service
Participate in workshops and career development initiatives
Qualifications
Proven experience in customer service roles
Excellent communication and problem-solving skills
Proficiency with customer service software and CRM systems
Ability to handle challenging situations with professionalism
High school diploma; bachelor's degree preferred
Leadership skills and experience training others are a plus
Benefits
Opportunities to work with clients nationwide
Career advancement and leadership development programs
Collaborative team environment focused on excellence
Access to professional workshops and continuous learning
Ready to take your customer service career to the next level? Apply today!
Customer Service Representative (Inbound Team)
Sales Associate And Customer Service Job 22 miles from The Colony
About Us:
Loloi Rugs is a leading textile brand that designs and crafts rugs, pillows, and throws for the thoughtfully layered home. Family-owned and led since 2004, Loloi is growing more quickly than ever. To date, we've expanded our diverse team to hundreds of employees, invested in multiple distribution facilities, introduced thousands of products, and earned the respect and business of retailers and designers worldwide. A testament to our products and our team, Loloi has earned the ARTS Award for “Best Rug Manufacturer” in 2010, 2011, 2015, 2016, 2018, and 2023.
Security Advisory: Beware of Frauds
Protect yourself from potential fraud and verify the authenticity of any job offer you receive from Loloi. Rest assured that we never request payment or demand any sensitive personal information, such as bank details or social security numbers, at any stage of the recruiting process. To ensure genuine communication, our recruiters will solely reach out to applicants using an
@loloirugs.com
email address. Your security is of paramount importance to us at Loloi, and we are committed to maintaining a safe and trustworthy hiring experience for all candidates.
Loloi Rugs is seeking a highly motivated and enthusiastic Customer Service Representative for our inbound team based full-time in Dallas, TX. The ideal candidate should have excellent customer service skills, be able to multitask and manage time effectively and exhibit a high degree of professionalism.
If you have prior customer service experience and enjoy a fast-paced, entrepreneurial, creative environment with a growing company, then we'd like to hear from you.
How to Apply
Please submit a resume and cover letter when applying. Within your cover letter, please specify your preferred salary as well as your available start.
Responsibilities:
Receive incoming calls and make outbound calls
Maintain company standards to ensure high-quality service
Build relationships with customers to ensure satisfaction and repeat purchasing
Provide website login and order information to Customers and Sales Representatives
Navigate proprietary software to process faxed, emailed and web submitted orders
Analyze back-order reports, fill backorders, and process payment information
Complete new account setups using our proprietary software
Identify, assess, and maintain a follow-up on the customer, whose query you have solved, ensuring they are satisfied with the outcome
Payment processing via multiple processing platforms
Issue return authorizations and process credits, along with rebills to resolve shipping discrepancies
Generate and effectively communicate Reports to provide to the customer or representative
Attend required departmental meetings
Coordinate with internal departments to find solutions and resolve matters
Provide customers/ Reps with accurate shipping quotes and services
Possess the ability to organize and maintain a positive & productive work environment as well as an organized and clean work area
Qualifications:
Excellent organization skills
Must be able to multi-task, prioritize and manage time effectively
Excellent verbal and written communication skills
Proficiency in administrative and documentation procedures
Ability to always remain professional and courteous with customers
Requirements:
High School Diploma or equivalent; college degree preferred
2+ years of related work experience in a customer-oriented environment
What We Offer
Health, dental, and vision benefits
Paid parental leave
401(k) with employer match
A culture of meritocracy that fosters ongoing growth opportunities
A stable, growing family-owned company that looks after its employees
Loloi Rugs does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. We seek a diverse pool of applicants and consider all qualified candidates regardless of race, ancestry, color, gender identity or expression, sexual orientation, religion, national origin, citizenship, disability, Veteran status, marital status, or any other protected status. If you have a special need or disability that requires accommodation, please let us know.
Customer Service Representative
Sales Associate And Customer Service Job 17 miles from The Colony
FlexTek has partnered with a Waste & Recycling company in McKinney, TX that is hiring a Customer Service Representative! Great career opportunity with a growing company!
Contract-to-Hire
Up to $18/hr
Bilingual in English & Spanish preferred (not required)
Monday - Friday, 8-5, Working 100% on-site
Must pass a drug and background check
Responsibilities
Communicate with customers via phone, email and chat
High volume of inbound & outbound calls (50+ per day)
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms
Qualifications
True professionalism
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
Process Associate/Customer Service Representative! (Local Only)
Sales Associate And Customer Service Job 13 miles from The Colony
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Title: Process Associate/Customer Service Representative!
Location: Richardson, TX (onsite/Local Only)
Duration: Fulltime/Permanent (Day shift)
Normal Shift: Mon-Fri (Sat/Sun Off)
The primary responsibility of an SDR is to research leads, qualify leads and book meetings and hand over to the Account Manager/sales team for further engagement and conversion to build sales pipeline. The job involves proactive research, outreach, and communication to identify potential customers and initiate the sales process.
Responsibilities
Conduct outbound prospecting activities to qualify new leads, book meetings and expand the sales pipeline.
• Use various channels such as cold calling, email campaigns, social media, and networking to reach out to potential customers.
• Conduct initial discovery calls or with leads/prospects to assess their suitability and interest in the company's products or services and book meeting for Account Managers.
• Meet and exceed weekly and monthly meeting booking targets set by Team Lead and perform other peripheral admin activities as required.
• Collaborate with the sales team to transfer qualified leads and provide them with relevant information and context for follow-up.
• Maintain accurate and up-to-date records of lead interactions and customer information in the CRM system.
• Participate in regular sales meetings, training sessions, and professional development activities to enhance skills and knowledge.
Qualifications we seek in you!
Minimum Qualifications
•Bachelor's degree in sales, marketing or another related area of study.
•Strong interest in meeting with clients daily and taking virtual meetings to help them grow their businesses.
•Ability to perform well in a highly dynamic, rapidly changing environment.
•Expert knowledge of Ads manager on any social media platform.
•This job will require working in a normal shift, Monday to Friday.
Preferred Qualifications/ Skills
•Experience working in a sales or account management role with mid/large-size businesses.
•Proven track record of reaching and exceeding sales goals.
•Own a sales and customer care mindset to assure the best client experience.
•Strong knowledge of Ad Sales and the digital advertising ecosystem.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit *************** . Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Customer Service Representative
Sales Associate And Customer Service Job 36 miles from The Colony
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Responsibilities
Communicate with customers via phone, email and chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms
Qualifications
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
Customer Service Sales Representative
Sales Associate And Customer Service Job 37 miles from The Colony
Swan Transportation Services is a full-service freight broker based in Kennedale, TX. We are dedicated logistics professionals who provide unique solutions for our clients' shipping needs, goals, and challenges. With advanced technologies and proactive communication, we strive to be the premier supply chain partner for businesses.
Swan Offers:
Competitive Salary
Paid Training
Comprehensive Benefits Package (health, life, dental, ect)
Advancement
Travel Opportunities
PRIMARY FUNCTION: The primary function of this position is maintaining solid relationships with existing and new customers while also providing our Sales Team with new prospects for our freight solutions. This individual will be responsible for a high volume of customer interactions, including prospecting, maintaining relationships, and account management.
DUTIES AND RESPONSIBILITIES include the following:
Initiate sales and marketing calls to prospective or current clients
Build and maintain relationships with existing and potential clients
Use and update our CRM platform daily
Manage accounts to retain existing relationships
Prospect for leads to build a pipeline, using the phone, emails and social media
Be available to attend company events
MINIMUM QUALIFICATIONS/EXPERIENCE:
Proven successful sales experience in telephone sales, personal selling, and customer service is a must
Upbeat and energetic attitude
Strong communication and interpersonal skills
Ability to prioritize and multi-task in a fast-paced environment
Proficiency with MS Office software; experience with Sales Automation, Customer Relationship Management or web-based software programs
Ability to execute a vision, manages multiple priorities, and achieves results
Outgoing personality with expertise at developing relationships
Adaptable and coachable
Pay: $45,000.00 - $55,000.00 per year plus commissions and bonuses
Benefits:
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Customer Service Representative
Sales Associate And Customer Service Job 43 miles from The Colony
Whitmore Manufacturing, an CSW Industrials affiliated business, is a global provider of innovative products and services that increase the reliability, performance, and lifespan of industrial assets. We manufacture high performance lubricants, friction modifiers, application equipment, lubrication management systems, desiccant breathers and cleaners designed to meet the specific needs of each industry and application. Industrial customers worldwide rely on Whitmore to deliver the performance engineered solutions industry counts on even in the most adverse conditions and demanding environments.
Whitmore is currently seeking a customer service representative to join our team at the Terrell, Texas facility. A great opportunity for a recent graduate!
Position Purpose:
Ensure fulfillment of orders through effective information exchange and daily interface (as appropriate and required) with customers, distributors, commercial team, operations planners, world-wide site shipping and supply chain contacts.
Job Responsibilities:
Maintain ownership of all details and communication throughout the order to cash process.
Improve customer satisfaction and loyalty by building strong relationships with customer accounts.
Negotiate commitment dates and enforcement of business rules with customers for all sales orders.
Manage the entry, routing, and fulfillment of customer requests for information relating to order fulfillment such as requests for pricing, product availability, MSDS, COA, product specification sheets, shipment tracking, etc.
Manage customer emergency requirements that may require “after-hours” support.
Adhere to all order fulfillment and ISO procedures and any applicable cross functional process to ensure orders are processed first time right.
Carry out P.O. review throughout the entire order processing cycle ensuring pricing accuracy per documented price deviations and communications.
Perform any required credit/debit memo adjustments / return of material as per global guidelines, obtaining and documenting all necessary approvals and doing any necessary follow up with internal/external customers as needed.
Follow all environmental and safety regulations, related to the business sector, and act in compliance with all US laws.
Manage or participate in special projects as required.
Ensure appropriate monthly reconciliation activities are completed on a timely basis to positively impact monthly sales reporting for all consignment accounts;
Build and maintain good relationships with internal customers.
Other duties as assigned by your supervisor.
Essential Skills, Education & Experience:
Associate's or Bachelor's degree in a relevant field.
Experience with JDE or SAP preferred, but not required
Proficiency in MS Office - Word, Excel, PowerPoint.
General understanding of Supply Chain Management and the impact that different order activities and changes have upon the different points of the chain;
Ability to acquire detailed knowledge of specific customers, products, product lines, and packing & shipping standards;
Understands freight terms, payment terms, and pricing terms;
Ability to liaison with other cross functional employees within Supply Chain and work with multiple processes and procedures;
Highly self-motivated and capable of working independently
Ability to recognize, analyze, and offer solutions to customer problems or involve the necessary people to ensure the problem is properly resolved;
Ability to analyze customer order patterns to enable continuous improvement of order fulfillment process;
Quick learner and have the ability to keep an open mind to changes that may impact daily activities.
Whitmore offers excellent competitive wages, Performance and Attendance Bonus programs, world-class benefits, and unparalleled opportunities for development - all to create an invigorating and satisfying environment.
Benefits:
Medical, Dental, Vision insurance
Disability insurance
Life insurance
Flexible Spending Account & Health Savings Account
Paid time off (PTO)
Maternity & Paternity leave
Employee Assistance Program
Tuition reimbursement
401(k) $1-$1 match, up to 6% - vest immediately
401(k) additional profit sharing - up to 3%
Employee Stock Ownership Plan (ESOP)
Whitmore is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, familial status, family responsibilities, matriculation, political affiliation, genetic information, veteran status, disability, source of income, status as a victim of an intra-family offense, and place of residence or business
We support and care for our employees by providing them with development opportunities that enhance their career fulfillment; meaningful compensation & benefits that help them care for their family; and opportunities to contribute to the community and enhance the lives of others through Whitmore Cares.
Salesperson
Sales Associate And Customer Service Job 28 miles from The Colony
Are you ready to ignite your career in sales with passion and professionalism? We are on the hunt for a dynamic and motivated Outside Sales Representative to join our vibrant team and propel the growth of our life insurance products. As a key player in our sales force, you will forge strong client relationships, uncover customer needs, and offer tailored life insurance solutions. This thrilling role lets you work independently, meet potential clients in various settings, and hit your sales targets in a rewarding and supportive environment.
Key Responsibilities:
Prospecting and Lead Generation: Leverage our unique platform that targets qualified candidates seeking our diverse life insurance products, allowing you to focus more on client interactions and less on lead hunting.
Client Consultation: Perform comprehensive needs assessments to understand clients' financial goals and insurance needs, presenting and explaining life insurance options to help clients make informed decisions.
Sales Presentation: Deliver captivating sales presentations to individuals and groups, showcasing the benefits and features of our life insurance products. Tailor presentations to address specific client concerns and preferences.
Relationship Management: Cultivate and maintain long-term relationships with clients, offering continuous support and service. Conduct regular follow-ups to ensure customer satisfaction and policy retention.
Market Research: Stay abreast of industry trends, competitive products, and market conditions. Utilize this knowledge to position our life insurance products effectively and provide clients with pertinent information.
Sales Reporting: Keep precise and up-to-date records of sales activities, client interactions, and progress toward sales targets. Prepare regular reports for management review.
Compliance: Ensure all sales activities adhere to regulatory requirements and company policies, maintaining confidentiality of client information and upholding ethical standards.
Qualifications:
Proven experience in sales, preferably within the insurance or financial services industry.
Exceptional communication and interpersonal skills, with the ability to build rapport and trust with clients.
Outstanding presentation and negotiation skills.
Self-motivated with a results-driven mindset and the ability to work independently.
Willingness to travel within the assigned territory and manage a flexible schedule.
Valid driver's license and reliable transportation.
High school diploma or equivalent; a bachelor's degree in business, finance, or a related field is a plus.
Life insurance license or the ability to obtain one (we will assist you in acquiring your license if you are not currently licensed).
Benefits:
Competitive compensation with the most attractive commission and bonus structure in the industry.
Comprehensive training and continuous professional development.
A supportive team environment with access to seasoned mentors.
Opportunities for career advancement within the company.
Compensation:
Range is based on the average rep in current markets
Bonuses, are performance based and paid every month on the 15th
Residuals are paid on the anniversary date of the clients sale.
Customer Service Representative
Sales Associate And Customer Service Job 28 miles from The Colony
The Customer Service Representative is responsible for providing exceptional phone-based support to insured customers, agents, and internal company personnel. This role involves processing policy-level transactions (such as cancellations and policy changes) within the assigned authority and ensuring a first-class customer service experience. The representative will also participate in team projects as needed.
Key Responsibilities:
Process customer requests accurately and efficiently in accordance with company policies.
Identify situations that require escalation or transfer to another department.
Provide knowledgeable responses to customer inquiries regarding products, policies, and procedures.
Actively listen to customer concerns, demonstrating empathy and professionalism.
Read, analyze, and interpret policies, procedures, and other relevant documents.
Stay updated on marketing campaigns to address related inquiries effectively.
Identify and report discrepancies in procedures and policy details to management.
Solve practical problems and adapt to various situations.
Follow written, oral, or diagram-based instructions as required.
Perform additional duties as assigned.
Qualifications & Skills:
High school diploma or equivalent; some college coursework in business or insurance is preferred.
1+ years of related customer service experience, preferably in an insurance agency.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Strong attention to detail and problem-solving skills.
Excellent communication, organizational, and teamwork skills.
Ability to adapt to a changing business environment with minimal supervision.
Flexibility to work various shifts supporting multiple time zones.
Licensing & Certifications:
Preferred: Property & Casualty (P&C) insurance license.
Boutique Sales Associate
Sales Associate And Customer Service Job 12 miles from The Colony
Job Title: Boutique Sales Associate - Flagship Retail Store
Employment Type: Part-time or Full-Time
About Us
Brianna Cannon is a bold, colorful, and feminine fashion brand known for high-quality products that inspire and empower. Our flagship retail store is the heart of the brand, offering a personalized and elevated shopping experience that reflects our unique aesthetic and customer-first approach.
We are looking for part-time or full-time Sales Associates who are passionate about fashion, love connecting with people, and enjoy creating stylish looks that make customers feel confident and excited.
What You'll Do
As a Sales Associate, you'll play an important role in delivering an exceptional in-store experience and driving customer engagement.
Customer Experience & Sales
Provide excellent customer service with a friendly, energetic attitude
Help style and outfit customers in ways that reflect their personal style and our brand's aesthetic
Meet and exceed individual and store sales goals through product knowledge and enthusiastic service
Build relationships with customers to drive brand loyalty and encourage repeat visits
Store Presentation & Operations
Maintain a clean, organized, and visually appealing store environment
Assist with merchandising, restocking, and maintaining visual standards
Support with opening and closing duties, as needed
Operate the point-of-sale (POS) system accurately and efficiently
Teamwork & Brand Representation
Collaborate with team members to create a positive and uplifting store atmosphere
Act as a brand ambassador by demonstrating knowledge of our products and company values
Participate in in-store events, product launches, and community engagements
What You Bring
We're looking for enthusiastic, reliable, and fashion-forward individuals with:
A genuine love for our brand and products
Previous retail or customer service experience preferred
Strong interpersonal and communication skills
A sense of style and interest in helping others feel confident in what they wear
The ability to multitask and work in a fast-paced environment
Availability to work at least 2 Saturdays per month preferred (store is closed on Sunday)
Compensation & Perks
Hourly pay + potential sales incentives
Employee discount on all products
Opportunity to grow with a creative and supportive brand team
Fun, inspiring, and fashion-forward work environment
How to Apply
If you're ready to bring your style and enthusiasm to our flagship store, we'd love to meet you!
📩 Email your resume and a short note about why you'd be a great fit to **********************
Let's make fashion fun together!
Sales Associate - High-Value Retail & Luxury Goods
Sales Associate And Customer Service Job 22 miles from The Colony
About Us:
An American landmark since 1991, Pawn Superstore is recognized as the largest pawn store in the United States. Our mission is to provide short-term loan solutions while offering a one-of-a-kind shopping experience. Known for our history of innovation and leadership, we attract customers from around the world with our exceptional collection of luxury goods, rare collectibles, and high-value items-from designer handbags to classic vehicles.
As we continue to grow, we're looking for motivated and customer-focused Sales Associates to join our in-store team and deliver an exceptional experience to every guest who walks through our doors.
Position Overview:
As a Sales Associate, you'll be the face of our retail store-interacting directly with customers, showcasing high-end merchandise, and helping individuals find everything from fine jewelry and watches to firearms, tools, and luxury items. Your ability to provide top-tier service and drive in-store sales plays a critical role in our brand's success.
Key Responsibilities
Deliver an exceptional customer experience through product knowledge, relationship building, and high-level service.
Educate customers on products including jewelry, watches, handbags, firearms, and tools.
Assist customers with loan transactions, negotiations, and product trade-ins.
Maintain the visual presentation and cleanliness of the showroom.
Process transactions, returns, and inventory restocks accurately and efficiently.
Support cross-functional collaboration with e-commerce and inventory teams.
Stay updated on product knowledge, pricing trends, and promotions.
Handle high-value merchandise with care, discretion, and professionalism.
Qualifications
2+ years of retail or sales experience, preferably in luxury goods, pawn, jewelry, or high-ticket items.
Strong interpersonal and negotiation skills.
Ability to build rapport and trust with a diverse customer base.
Comfortable working in a fast-paced, commission-driven environment.
Familiarity with POS systems and inventory tools.
Interest in luxury goods, collectibles, and rare items is a plus.
Bilingual (Spanish) is a strong advantage.
What We Offer
Competitive Base Pay + Commission Bonuses
Exclusive Training in Luxury Product Sales
Growth Opportunities in Retail & Leadership
Medical, Dental, & Vision Benefits
Paid Time Off
401K Retirement Plan & Life Insurance
Additional Information:
American Pawn & Jewelry, Inc. is a privately owned company, our values form the foundation of everything we do. We believe in creating an environment where people can perform at their best and feel fulfilled in their work.
We foster a culture of collaboration, integrity, and innovation, where individuals are encouraged to grow both personally and professionally. By understanding and embodying our brand, our team members help us unlock new opportunities for success and build lasting relationships with our customers.
At Pawn Superstore, you're not just part of a team-you're part of a legacy and a future built on excellence, trust, and innovation. As we expand, you're part of a vision that continues to redefine customer experience in the pawn and luxury retail industry.
Customer Service Rep
Sales Associate And Customer Service Job 22 miles from The Colony
Job Title: Customer Service Representative (B2B & Data Entry - SAP)
HYBRID - Temp To Hire
We are seeking a detail-oriented Customer Service Representative with experience in B2B customer support, data entry, and SAP to join our team. In this role, you will handle business-to-business interactions, process orders, manage customer accounts, and ensure accurate data entry in SAP. The ideal candidate is highly organized, proactive, and able to provide excellent customer service while maintaining data accuracy.
Key Responsibilities
Serve as the primary point of contact for B2B clients, addressing inquiries, orders, and account-related concerns.
Accurately enter, update, and maintain customer data, sales orders, and invoices in SAP.
Process customer orders, track shipments, and coordinate with internal departments to ensure timely delivery.
Resolve customer issues, discrepancies, and complaints efficiently while maintaining a high level of professionalism.
Generate reports and analyze data to assist in improving customer service and operational processes.
Maintain accurate records of customer interactions and transactions in company databases.
Collaborate with sales, logistics, and finance teams to ensure smooth business operations.
Follow company policies and procedures to ensure compliance with industry standards and data security.
Qualifications & Skills
Experience: 2+ years in customer service, B2B support, or data entry, preferably using SAP.
Technical Skills: Proficiency in SAP, Microsoft Office (Excel, Word, Outlook), and CRM systems.
Communication Skills: Strong verbal and written communication skills for professional client interactions.
Attention to Detail: Ability to accurately input and review data, ensuring order and account information is correct.
Problem-Solving: Proactive approach to troubleshooting and resolving customer concerns.
Team Player: Ability to collaborate with cross-functional teams in a fast-paced environment.
Preferred Qualifications
Experience in supply chain, manufacturing, or a similar industry.
Knowledge of ERP systems and order processing.
Benefits (If applicable)
Competitive salary
Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Opportunities for career growth
Apply Now! If you are a motivated customer service professional with SAP experience, we'd love to hear from you!
Would you like any modifications based on specific company needs?
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Direct Sales Associate
Sales Associate And Customer Service Job 22 miles from The Colony
If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are currently available and apply online.
Job Description
Overview:
TXU, a subsidiary of Vistra Energy, delivers more than just power to residential, municipal, commercial, and industrial customers across several states.
The Business Field Sales Executive provides competitive F2F sales offers to ACQ customers as well as current Customers. The primary purposes of the Business Field Sales Representative is to acquire commercial customers through F2F sales interaction
in and around Houston, TX.
The Business Field Sales Executive serves as an ambassador for the Vistra Energy brand in pursuit of providing commercial prospects with affordable and competitive energy solutions.
Competitive base salary and uncapped commission, comprehensive benefits, profit sharing, car allowance, and cell phone reimbursement.
Responsibilities
Contact commercial customers
in/around Houston, TX
from a defined prospecting list.
Present competitive business solutions that meet customers' needs.
Meet and exceed sales quotas.
Effectively manage prospects in their assigned sales territory.
Maintain records and timely complete all required reports to build a pipeline of customers for future prospecting.
Collect customer, market, and competitor information during the sales process to improve channel success.
Maintain high level of open communication and morale within the group and among supporting work groups.
Assist in presenting results/implications and recommendations to management.
Requirements
Bachelor's degree preferred or equivalency.
Bilingual is a plus (preferable Spanish Speaking)
Demonstrate proficiency in computer skills, word processing, software, email, Excel, CRM system & Web-based tools.
Demonstrate sales ability to present a sales pitch & close customer.
Ability to negotiate in a sale environment and overcome customers resistance to sales calls and procedure a customer win or retention.
Ability to interface with all internal and external levels of management, employees, vendors and customers.
Ability to follow through to completion on the customer issue and problem as detailed oriented as possible.
Candidate MUST reside in or near the Houston, TX area or its suburbs. This is NOT a remote position.
Base plus uncapped commission. First year estimated income
without
energy experience is $59,000- $75,000/year. Comprehensive benefits, base + uncapped commission, profit sharing, car allowance, cell phone reimbursement, and more.
We are a company of people committed to: Exceeding Customer Expectations, Great People, Teamwork, Competitive Spirit and Effective Communication. If this describes you, then apply today!
If you currently work for Vistra or its subsidiaries, please apply via the internal career site.
It is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, military service, protected veteran status, or any other consideration protected by federal, state or local laws.
If you are an individual with a disability and need assistance submitting an application or would like to request an accommodation, please email us at assistance@vistraenergy.com to make a request.
COD Sales Specialist
Sales Associate And Customer Service Job 22 miles from The Colony
COD Sales Specialist - Dallas, TX
Alchemy Global Talent Solutions is looking for a dedicated COD Sales Specialist to join a top moving and relocation company in Dallas, TX. This is an excellent opportunity for a results-driven salesperson who enjoys working in a fast-paced workplace and excels at customer interactions. If you have a good understanding of the moving and relocation industry and a love for sales, we want to hear from you.
What You'll Be Doing:
Identify and explore new business possibilities to increase revenue in the moving and relocation industry.
Establish and maintain excellent relationships with current and prospective consumers in order to build a loyal clientele.
Customers should be educated about the company's services, such as COD choices and specialised migration solutions.
Collaborate with internal teams to achieve a smooth service delivery.
Create and deliver accurate sales quotations and proposals to clients.
Meet or exceed sales targets to help achieve overall revenue goals.
Manage the whole sales process, from lead creation to closing transactions.
Respond to client enquiries, issues, and special requests to deliver exceptional service.
Keep customer and sales records up to date using CRM software.
Collaborate with management to create innovative tactics for gaining market share.
What We're Looking For:
Proven sales experience, within the moving and relocation industries.
Strong understanding of the COD payment and sales processes.
Excellent negotiating and communication skills.
Ability to achieve sales goals both independently and as part of a team.
Strong organisational skills, including the ability to manage many clients and responsibilities at once.
Valid driver's license and reliable transportation.
Interested? Reach out to Alchemy Global Talent Solutions today.
Sales Associate
Sales Associate And Customer Service Job 34 miles from The Colony
LIVE THE ISLAND LIFE
Tommy Bahama is more than just an island inspired brand, it's a lifestyle! Live the Island Life as an ambassador of our brand, representing the season's stylish trends. We look for those who are passionate about growth as we offer a variety of rewarding positions, from sales to management. You will play an important role in our store leadership, inspiring your team to work together to achieve our goals, create an environment of aloha fun, while exceeding guest expectations - taking them someplace great. Come join us, share knowledge on latest designs and provide guest with world class service!
BE THE ISLAND GUIDE
Create a relaxed destination - Genuinely greet all guests with a friendly smile, select and help locate or obtain merchandise based on guest needs and desires
Set the course - Learn, reference, and share current product knowledge with our guest; providing prompt recommendations and professional service to enhance their shopping experience (e.g. fit , fashion wardrobing advice and suggesting add-ons)
Build the perfect oasis - Emphasize brand direction and seek opportunities to informing guest of current marketing programs and upcoming events
Onboard your crew - Actively participate in all store-related meetings, working towards exceeding sales and service performance goals set by store management
ESSENTIALS FOR LIFE IN PARADISE
You have 2+ years of Guest and Sales experience
You have a “get things done” mindset
You are a natural collaborator and are able to identify opportunities and take initiative
You have a High School diploma or GED
Willingness to perform other duties as required that are necessary to support the business.
ESSENTIAL PHYSICAL REQUIREMENTS
Lift and/or move up to approximately 50 pounds frequently
Bending/stooping/kneeling required - frequently
Climbing ladders - occasionally
Routine standing for duration of shift (up to 8 hours)
Ability to work varied hours and days including nights, weekends and holidays as needed
Tommy Bahama is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making or any other characteristic protected by law. If you need an accommodation to complete an online application, please contact the location you are applying to or send an email to our recruiting team at *************************.
Mahalo (thank you) for your interest in Tommy Bahama!