Sales Associate And Customer Service Jobs in Norwood, MA

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  • Retail Sales Associate

    TCC, Verizon Authorized Retailer

    Sales Associate And Customer Service Job 31 miles from Norwood

    TCC, Verizon Authorized Retailer - Sales Associate At TCC, we believe our communities need more than just a wireless retailer and our employees want more than just a job. We are committed to making a positive and sustainable impact in the lives of our employees, customers, and communities. How do we make our customers better? Our Sales Associates utilize their passion, high energy, and knowledge to provide a unique sales experience that meets the need of our customers in the ever-changing world of wireless. How do we make our communities better? Our Sales Associates support their local communities through the TCC Gives program. In support of this initiative, TCC gives 16 paid volunteer hours/year, the opportunity to submit grant request up to $10,000/quarter, and the opportunity to get involved in company supported quarterly community initiatives including: School Rocks Backpack Giveaway, Teachers Rock, Rescues Rock (pet adoption), and Rock the Pantry (food drive). How do we make our employees better? We create a culture that inspires and motivates our Sales Associates to not only reach their performance goals, but to exceed expectations. Performance and growth are important, but more than that we embrace and celebrate our differences. At TCC, equity, diversity, and inclusion are not just words. They are our guiding principles as we build our teams, cultivate leaders, and create a work environment that reflects the customers and communities in which we live and serve. TCC is a top Verizon Authorized Retailer with locations nationwide. We have been named the Verizon Agent of the Year, Glassdoor Best Place to Work, and a Top Workplace USA. Benefits Average Salary: $60,000 per year Salary Includes: Competitive Hourly Rate, Uncapped Commission, Bonuses and Profit Sharing Hourly Guaranteed Pay Same Day Pay Options Career Development Paid Time Off Paid Community Time Paid Employee Matter Day Generous Community Grant Opportunities Medical, Dental, Vision 401K with Company Match Long-Term and Short-Term Disability Critical and Accident Benefits Family Related Time Off Employee Assistance Program Employee Referral Program Verizon Wireless Discount Options Rewards and Recognition Responsibilities Passionate customer advocate with the desire to assist, advise and educate our customers on wireless products and services. Drive sales and customer satisfaction, with focus on the value to all customers. Conduct calls to our customers who are seeking to learn more about our products and services. Excellent communication skills and the ability to stay connected through Company resources. Able to perform operational procedures including store opening and closing responsibilities. Ambitious, self-driven individuals who are motivated by the pursuit of retail sales milestone goals. Effective at balancing customer experience and performance goals. Attend and complete all required training and meetings for development. Engage in community giveback through volunteer events, donations, grants and more. Maintain a positive attitude, engage with energy, and participate/contribute equally. Qualifications At least a high school diploma. Ability to work guaranteed full-time hours. Ability to work a flexible schedule including nights, weekends, and holidays. Reliable transportation. This position requires the ability to work in multiple locations. Requires frequent standing and the ability to stand, sit, walk, and bend for extended periods of time. Ability to lift 10 pounds as needed. Ability to travel approximately 10%, based on the needs of the business. Legally authorized to work in the U.S. Equal Employment Opportunity: We're proud to be an equal opportunity employer and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and veteran status. Preferred Backgrounds Sales - Sales Associate - Sales Consultant - Sales Representative Retail - Retail Sales - Sales Manager - Account Manager IND123 RXA Other details Pay Type Hourly
    $60k yearly 54d ago
  • Customer Service Administrator

    Beacon Hill 3.9company rating

    Sales Associate And Customer Service Job 26 miles from Norwood

    Our client, a robotics and automation company located in Wilmington, MA, is seeking a Customer Service Administrator to manage customer inquiries, process orders, handle complaints, and provide administrative support. This is a hybrid role, 3 days in office and 2 from home, with the hours 8:00am-4:30pm. This is a 6-month contract with potential to extend. The compensation from this role ranges from $30 per hour depending on level of experience. Qualified candidates are encouraged to apply today for immediate consideration. Responsibilities Interact with customers, providing information and addressing inquiries about products and services. Resolve customer complaints effectively. Process customer orders, returns, and exchanges accurately and efficiently, focusing on warranty and spare parts orders. Handle warranty claims from initiation to resolution, including verifying claim eligibility, coordinating repairs or replacements, and maintaining warranty records. Work closely with the supply chain team to ensure the timely availability and delivery of spare parts. Assist in managing inventory levels to prevent shortages and delays. Oversee the distribution of spare parts to customers, ensuring accuracy and timeliness. Coordinate with logistics providers to track shipments and resolve any delivery issues. Provide administrative support to the customer service team, including preparing reports and maintaining documentation related to warranties, supply chain activities, and spare parts. Maintain and update customer records in the database, including information on warranties and spare parts transactions. Coordinate with other departments to ensure seamless service delivery and resolve any customer issues. Monitor and track customer service metrics related to warranties, supply chain, and spare parts, identifying areas for improvement. Assist in developing and implementing customer service policies and procedures, particularly those related to warranty and spare parts management. Participate in training sessions to stay updated on products, services, and customer service best practices, with a focus on warranty processes and supply chain operations. Qualifications: Associate's or Bachelor's degree preferred in business administration, supply chain management, or related degree. Proven experience in a customer service or administrative role, with experience in warranty management, supply chain, or spare parts distribution being a plus. Excellent verbal and written communication skills. Strong problem-solving skills and attention to detail. Proficient in Microsoft Office Suite and customer service software (e.g., CRM systems). Familiarity with supply chain and inventory management software is a plus. Ability to handle multiple tasks and prioritize effectively. A positive attitude and a strong commitment to providing outstanding customer service. Ability to work independently and as part of a team. Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you! Beacon Hill. Employing the Future (TM)
    $30 hourly 3d ago
  • Customer Service Representative

    Innova Solutions 4.3company rating

    Sales Associate And Customer Service Job 22 miles from Norwood

    Innova Solutions is immediately hiring for a Customer Service Representative Fulltime/Contract Duration : 12 Months (Temp to Perm) As a Customer Service Representative you will: · Provides complex analytics and reporting services, working to improve and automate Client Processing systems. Manages moderate to complex external client issues. · Directly advises other organizational units/teams to ensure timely delivery of service, or resolution of issue. Meets with organizational units/teams to ensure problems and issues are being addressed appropriately and that they are resolved in a timely manner. · Participates in product development, product enhancement, and system testing to ensure that products continue to accurately and efficiently process high value transactions. · Solves complex problems based on an understanding and knowledge of the intricacies of the system. Integrates in-depth area knowledge with a solid understanding of industry standards and practices to provide solutions to internal and external clients. · Provides support to lower level client processing roles. May be responsible for allocating and checking work of other team members. · May be responsible for specific supervisory review, training and approval actions. · Contributes to the achievement of related teams' objectives Bachelor's degree or the equivalent combination of education and experience is required.5-7 years of total work experience is preferred. · Experience in brokerage processing is preferred. Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW. Thank you! Abhishek Tiwari Team Lead - Recruitment *********************************** (+1)************ PAY RANGE AND BENEFITS: Pay Range*: $23.00 - $25 per hour *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields. Recent Recognitions: Named One of America's Best Employers for New Grads by Forbes 2024 Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025) One of the Largest IT Staffing Firms in the US - Ranked #3 by Staffing Industry Analysts (SIA, 2024) One of the Largest Staffing Firms in the US - Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics) Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023) One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024) AWS Advanced Tier Services Partner with 100+ certifications Website: ******************************** Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any otherstatus protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at ********************** or **************. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
    $23-25 hourly 3d ago
  • Salesperson

    Patello Insurance Group

    Sales Associate And Customer Service Job 14 miles from Norwood

    Are you ready to ignite your career in sales with passion and professionalism? We are on the hunt for a dynamic and motivated Outside Sales Representative to join our vibrant team and propel the growth of our life insurance products. As a key player in our sales force, you will forge strong client relationships, uncover customer needs, and offer tailored life insurance solutions. This thrilling role lets you work independently, meet potential clients in various settings, and hit your sales targets in a rewarding and supportive environment. Key Responsibilities: Prospecting and Lead Generation: Leverage our unique platform that targets qualified candidates seeking our diverse life insurance products, allowing you to focus more on client interactions and less on lead hunting. Client Consultation: Perform comprehensive needs assessments to understand clients' financial goals and insurance needs, presenting and explaining life insurance options to help clients make informed decisions. Sales Presentation: Deliver captivating sales presentations to individuals and groups, showcasing the benefits and features of our life insurance products. Tailor presentations to address specific client concerns and preferences. Relationship Management: Cultivate and maintain long-term relationships with clients, offering continuous support and service. Conduct regular follow-ups to ensure customer satisfaction and policy retention. Market Research: Stay abreast of industry trends, competitive products, and market conditions. Utilize this knowledge to position our life insurance products effectively and provide clients with pertinent information. Sales Reporting: Keep precise and up-to-date records of sales activities, client interactions, and progress toward sales targets. Prepare regular reports for management review. Compliance: Ensure all sales activities adhere to regulatory requirements and company policies, maintain confidentiality of client information, and uphold ethical standards. Qualifications: Proven experience in sales, preferably within the insurance or financial services industry. Exceptional communication and interpersonal skills, with the ability to build rapport and trust with clients. Outstanding presentation and negotiation skills. Self-motivated with a results-driven mindset and the ability to work independently. Willingness to travel within the assigned territory and manage a flexible schedule. Valid driver's license and reliable transportation. High school diploma or equivalent; a bachelor's degree in business, finance, or a related field is a plus. You must have a life insurance license or be able to obtain one (we will assist you in acquiring your license if you are not currently licensed). Benefits: Competitive compensation with the most attractive commission and bonus structure in the industry. Comprehensive training and continuous professional development. A supportive team environment with access to seasoned mentors. Opportunities for career advancement within the company. Compensation: The range is based on the average rep in current markets Bonuses are performance-based and paid every month on the 15th Residuals are paid on the anniversary date of the client's sale.
    $31k-104k yearly est. 28d ago
  • Head of Customer Administration

    Entyre Care

    Sales Associate And Customer Service Job 14 miles from Norwood

    Would you like to become part of a modern care organization? Then come and join us. Who We Are At Entyre Care, we believe that everyone deserves to live a dignified and independent life at home. To that end, we support friends and families in providing home care for their beloved ones with professional training and fair compensation. Our mission is to ensure that no caregivers feel overwhelmed or unsupported. Learn more about us at ****************** Your Role: Head of Customer Administration We are looking for a dynamic and detail-oriented Head of Customer Administration to lead and optimize Entyre Care's customer onboarding and support operations. This role is critical in managing two-thirds of the customer journey, acting as the bridge between the Clinical Team and Sales & Customer Success Team to ensure a seamless, efficient, and high-quality service experience. The ideal candidate is a pragmatic thinker with a strong execution mindset, excelling in customer operations, process optimization, and cross-functional collaboration. You should be data-driven, solutions-oriented, and capable of leading teams through complex challenges in a fast-paced environment. Your ability to identify inefficiencies and implement structured process improvements will be key to success in this role. Key Responsibilities Oversee and continuously improve the end-to-end customer journey to enhance efficiency, satisfaction, and scalability. Leverage data insights to optimize performance, identify bottlenecks, and drive strategic decision-making. Implement structured process improvements, such as DMAIC, to streamline workflows and increase productivity. Ensure high attention to detail in customer administration processes to minimize errors and improve accuracy. Act as a key liaison between the Clinical Team and Sales & Customer Success Team to align objectives and enhance inter-team communication. Job requirements Qualifications Required: 5+ years of experience in customer administration, business operations, or a related leadership role in a high-growth, service-heavy environment. Proven leadership experience, including hiring, structuring, and managing high-performing teams. Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions. Expertise in process design, automation, and operational efficiency improvements (e.g., DMAIC methodology, Lean principles). Exceptional attention to detail, ensuring accuracy and consistency in operational processes. Excellent communication, stakeholder management, and cross-functional collaboration skills. Results-driven and execution-focused, with the ability to manage competing priorities effectively. Preferred: Experience with CRM systems (HubSpot preferred), customer service platforms, and workflow automation tools. Proven ability to manage multiple priorities, meet deadlines, and drive measurable outcomes. Why Join Us? Lead high-impact initiatives in a fast-growing company with ample career growth opportunities. Drive cross-functional projects that enhance operational efficiency and customer experience. Be part of a collaborative, close-knit team that values innovation and results. Enjoy a competitive benefits package and a culture that rewards excellence. Entyre Care is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, or veteran status.
    $33k-43k yearly est. 14d ago
  • Appliance Service Specialist

    George Washington Toma TV and Appliance

    Sales Associate And Customer Service Job 16 miles from Norwood

    : Established in 1953, George Washington Toma is a family-owned appliance sales & service company located in East Weymouth & Brockton, MA that continues to grow and expand year-over-year! - We are proud to be a member of a billion-dollar appliance warehousing and buying group, which affords us the ability to provide extremely competitive pricing & massive inventory selection to our customers. We pride ourselves on providing not only the best pricing and selection, but also top-notch customer service. Our company culture is one you won't find anywhere else; we are truly a family. Our ideal candidate is one who will enjoy & excel in a family-owned small business environment. Overview: If you're looking for a new career, enjoy being on-the-go, learning new things, and are mechanically inclined, we want you! This role is a "tech trainee" role, with the goal of advancing to a full Service Technician. Salary Range: $40,000 to $60,000+. The Appliance Service Specialist will report directly to the Operations Manager, and is a very important role that supports sales, service, and delivery departments. In this position, the team member will perform PM checks, handle small repair requests (see list below), handle one-man deliveries, and will work with a qualified technician performing miscellaneous repair service orders (as part on their on-going training). This position requires that the team member take the required courses (or plans to take) at appliance repair school, and attend all manufacturer and support trainings that are offered. What You'll Do: 1) Perform all required assignments as scheduled by the dispatcher. This assignments will include: Preventative maintenance checks. Door reversals Installation of coin chutes. Installation of icemakers. Handling all requests from the sales staff, i.e. sales measurements. Correcting errors made by the delivery staff. Assist other technicians as the second person in two men jobs. Assist delivery as a third person in three men jobs. Air Conditioner installations. TV/VCR service road service. Perform shop work, as needed, i.e. air conditioners, microwaves, RA's, etc. TV hook-ups. Surround sound installs. PIP installs. Handle one-man delivery calls. Assemble tv stands and grilles, etc. Assist with floor set-ups. 2) The dispatcher will schedule the specialist to work with another technician as part of their training. All appliances will be worked on. 3) All paperwork will be properly completed and returned at the end of the shift or at the start of the shift the following day. 4) The progress of the appliance service specialist will be reviewed on a timely basis to assure progress and to determine which appliances they are capable on handling on their own. 5) All service calls will be handled in a professional manner with emphasis on customer relations, i.e. fully satisfying the customer and leaving the work area clean and neat. 6) As needed, work as a delivery driver or helper. 7) All tools used for the position, service van, cell phone, etc., must be managed and controlled. 8) The progress of the appliance service specialist will be reviewed every 30 days. At that time, adjustments to their training program will be made. The Specialist is responsible for communications with management for training and support. 9) Perform all other tasks/special projects as needed. 10) Fill-in as needed on days/hours that are not the normal schedule. 11) All team members are expected to do whatever is needed to take care of our customers and team members at all times. 12) Keep the playing field clean and safe at all times. 13) Must pass drug test, background check, and have a clean valid Driver's License. What We're Looking For: A proactive and results-driven mindset. Ability to adapt and problem-solve in a dynamic setting. Enjoys learning new things, being on-the-go, and is mechanically inclined. What We Offer: Healthcare and dental plans (company pays up to 50% of premium). Paid personal and vacation time. Paid holidays. Paid BJ's membership. Generous employee discount with a payroll deduction option. 401K plan. A supportive and energetic team environment. Ongoing training and professional development. Career growth opportunities. & more! Are you ready to take your Career to the next level? Apply today and become part of a company that values growth, innovation, and teamwork.
    $40k-60k yearly 10d ago
  • Care Coordinator ESP

    Harbor Health Services, Inc.

    Sales Associate And Customer Service Job 14 miles from Norwood

    Harbor Health Services is seeking a talented Care Coordinator to join our Care Team at the Elder Service Plan in Mattapan (Home base could also be in Brockton location, flexible) Harbor Health operates two Elder Service Plan - Programs of All-Inclusive Care for the Elderly (PACE), a program that allows frail elders to live in their homes and communities. Our Elder Service Plan has two medical and day centers in Mattapan and Brockton, MA and cares for more than 580 participants. Hours are Monday through Friday, 8:00 AM to 4:30 PM and is hybrid, after orientation/training, with minimum of 2 days on site at our Brockton location. Harbor Health offers a GREAT benefits package including Health, Dental, Vision, Life, & Disability insurance, 403b Savings Plan, Generous Paid Time Off plus 11 additional Holidays and much more! Role: The Care Coordinator is responsible for acting in a supportive role for the Interdisciplinary Team (IDT), focusing on the administrative functions that the Interdisciplinary team (MD's, NP's, Nursing, Social Workers, Nutritionists etc.) must carry out to maintain compliance, improve quality patient care, and avoid hospital/emergency room utilization for our Elder Service Plan participants. Responsibilities: In collaboration with the Utilization Management RN, coordinates all phases of the admission or discharge of patients from the hospital or ER and communicates critical information to IDT to ensure appropriate care takes place. In collaboration with the Utilization Management RN, coordinates participant admissions/discharges to/from short term rehab or long-term care including making referrals to LTC facility, arranging transportation, and providing any necessary paperwork. Ensures specialty appointments have appropriate referral and authorization documented and coordinates follow up studies/appointments resulting from outside care. Responsible for documentation of all outside encounters (ED, Hospitalization, Nursing care) to support accurate fiscal performance analysis. Ensures all participants receive Care Plan and associated assessments every six months, utilizing reports and Electronic Health Record investigation to ensure CMS compliance. Prepares for and facilitates morning IDT meeting to include chart review, external record review and histories, service delivery requests, long term care tools, special team projects and takes disparate information, summarizes, and engages team to support real-time decision-making. Tightly manages follow up action items from meeting to ensure critical tasks are completed in a timely way. In collaboration with IDT, ensures new participant experience is seamless by coordinating multiple services are in place for first day in the program; ensures critical tasks are completed for patient safety and satisfaction. Facilitates critical clinical meetings involving IDT, outside facilities, vendors, and patients/caregivers, often requiring complex decision-making and conflicting opinions. Communicates with Home Care Manager and Rehab Manager regarding any support services as needs arise. Coordinates multiple treatment providers for participants with multiple comorbidities and complex care needs. Serves as point of contact for IDT, participants, families/caregivers, nursing facilities and outside vendors. Serves as point person for IDT when out in field needing troubleshooting and/or information sharing between team members, serves as intermediary between Participant and Clinician, call screener and communicates detailed information to clinician. Manages multiple responsibilities with frequent daily interruptions. Requirements: Bachelor's Degree in healthcare or related field May substitute clinical certification (CNA or Medical Assistant) with 4 years of related experience or Associates' Degree in healthcare or related field with 2 years of experience, for the Bachelor's degree One year of experience working in a health care environment performing care coordination, case management, medical office management or other related duties Experience working with an elderly population preferred Intermediate skill level with Microsoft Office 365 including Word, Outlook, Excel and Microsoft Teams Proven ability to resolve problems creatively Excellent verbal and written communication and organizational skills Ability to work independently and as a member of a Team Adept at time management, excellent multi-tasking skills, experience working with competing priorities, fielding & follow up of phone calls while maintaining focus throughout the day Ability to be flexible and creative as role grows and adapt to new changes Must be able to utilize critical thinking skills independently to problem solve complex situations. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
    $41k-62k yearly est. 2d ago
  • Customer Service Representative

    Atlantic Group 4.3company rating

    Sales Associate And Customer Service Job 23 miles from Norwood

    The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists This is a contract to hire role. Responsibilities Communicate with customers via phone, email and chat Handle inbound and outbound calls from external and internal clients Provide excellent customer service to all callers and maintain adequate call times Input documentation on all calls and follow-up with callers as needed Escalate calls as necessary to the appropriate lead or department Resolve customer support related issues and provide callers with proper solutions to their concerns Qualifications Experience: Open to various backgrounds including call centers, retail, hospitality, or banking. Prior customer-facing roles are a plus. Problem-Solving Skills: Strong critical thinking ability to assess and resolve customer concerns efficiently. Communication Skills: Excellent verbal and written communication skills to provide clear and professional service. Call Volume Handling: Ability to manage 60-70 calls per day while maintaining quality interactions. Customer Service Orientation: A strong commitment to delivering exceptional service to internal and external clients. Adaptability & Multitasking: Capable of handling a fast-paced environment with changing priorities. Technical Proficiency: Comfortable using computer systems for documentation and call logging. Team Player: Willingness to collaborate and escalate issues when needed for resolution. #43583
    $30k-36k yearly est. 21d ago
  • Customer Service Representative

    Planet Professional

    Sales Associate And Customer Service Job 42 miles from Norwood

    Title: Customer Service Representative Pay: $22-$24/hr Schedule: Full-time Industry: Consumer goods Must-Haves: Customer service experience Strong communication skills MS Office proficiency Interest in golf Preferred: Experience with apparel, embroidery, or logo customization Background in manufacturing Key Responsibilities: Process and manage custom orders for customers and sales reps Ensure logo details, application fees, and discounts are correctly applied Collaborate with graphic designers, vendors, and the operations team Monitor order progress and obtain artwork approvals Identify process improvements and assist in training new team members
    $22-24 hourly 14d ago
  • Educational Salesperson

    The Pathway Initiative Inc.

    Sales Associate And Customer Service Job 14 miles from Norwood

    The Pathway Initiative Inc. is a 501(c)(3) non-profit community-based educational organization registered in Boston, MA, with its head office in downtown Boston. We aim to increase access to careers in the medicine, health sciences, life sciences and engineering and as well as address the shortage of clinicians in disadvantaged communities, and tackle healthcare disparities in underserved communities. We provide end-to-end STEM education support through mentorship, leadership training from middle, high school to college, graduate and medical school. Role Description This is a part-time in-person Sales Associate for our STEM Afterschool Program. The Sales Associate will be responsible for identifying potential clients, conducting differenting main types of guerrilla marketing such as outdoor, indoor, and event sales. As well as through calls and emails, presenting our STEM programs to public and private schools and at community organizations events, and maintaining client relationships. Other responsibilities include collaborating with the marketing team to develop sales materials, managing sales databases, and reporting on sales activities. The specialist will work closely with the program directors to align sales efforts with program objectives. Qualifications Experience in sales, client outreach, and relationship management Proficiency in using CRM software and managing sales databases Strong communication skills, both verbal and written Ability to establish relation with local private and public schools to increase program visibility. Knowledge of STEM education and students recruitment into summer camaps and other activities. Bachelor's degree in Business, Marketing, Sales, Education, or related field preferred. Pay: $30hrs plus sales bonus and commission
    $30 hourly 7d ago
  • Customer Service Representative

    Monument Staffing

    Sales Associate And Customer Service Job 14 miles from Norwood

    My client, an established and growing family-owned Insurance Firm in Boston, is seeking an experienced Customer Service Representative. The ideal candidate will have at least 1 year of experience as a CSR for Personal Lines Insurance clients and be able to commute to Boston, 5 days onsite (free onsite parking and public transportation accessible!). Position Highlights: Providing customer service support to Personal Lines clients Advising appropriate coverages, preparing quotes, and providing underwriting requirements Communicating effectively with clients to ensure full understanding of coverage options and policy limitations Reviewing monthly reports and ensuring policies are renewed on time Processing personal lines endorsements and ensuring policy changes are made accurately and on a timely basis Coordinating claims, working directly with clients and insurance carriers to ensure accurate resolution of claims Obtaining an in depth understanding of various insurance carriers' policies and processes and developing rapport with company underwriters Assisting with various projects and assignments as needed Qualifications: Minimum 1 year of CSR experience specifically in Personal Lines Insurance (Auto, Homeowners, Casualty, Jewelry, Marine, etc.) Outstanding written and verbal communication skills and strong attention to detail Ability to work independently with minimal direction as well as collaboratively Strong computer skills and proficiency with software systems including Microsoft Office, Special Agent, and Singlepoint Rating Software Ability to build relationships and emphasize clients' needs Bilingual (English/Spanish) preferred but not required What's in it for you: Competitive compensation and benefits Retirement plan with company contribution Supportive leadership Training, development, and growth opportunities **Full Job Description to be shared prior to an interview with my client **To be considered, please apply or email along with a copy of your resume to creid@monumentstaffing.net
    $32k-41k yearly est. 21d ago
  • Wide Format Sales Specialist - New England

    Lindenmeyr Munroe 4.2company rating

    Sales Associate And Customer Service Job 14 miles from Norwood

    Lindenmeyr Munroe is the leading independent paper, packaging, wide format and facility solutions provider in the US. With a rich history dating back to 1859, Lindenmeyr Munroe has continuously invested in its people, products, and technology to provide innovative solutions to businesses nationwide. Role Description This is a full-time hybrid role at Lindenmeyr Munroe, providing sales support to our sales force in our New England region, as well as prospecting for new business, selling wide format printing equipment and supplies. As a Sales Specialist, you will be responsible for day-to-day sales activities, including customer communication, service, and sales management. This position will be based out of our Bellingham, MA branch, requiring travel to customers within the New England region (Maine, New Hampshire, Massachusetts, Rhode Island, Vermont, Connecticut, and Upstate New York). Qualifications Knowledge of wide format printing products and applications is REQUIRED. Must have experience selling printing equipment and supplies. Excellent verbal and written communication skills Strong customer service and sales skills Experience in training or sales management Ability to work independently and remotely Attention to detail and organizational skills Experience in the print or packaging industry is a plus Bachelor's degree in Business or related field
    $51k-65k yearly est. 28d ago
  • Sales Specialist (Life Sciences)

    Cube Biotech

    Sales Associate And Customer Service Job 14 miles from Norwood

    We are seeking two Sales Talents (m/f/d) with expertise in Protein Science to strengthen our presence in the US market, specifically located on the East Coast (Boston, MA). Cube Biotech is a biotechnology company located in Monheim, Germany, and Wayne, PA. We are manufacturer of high-quality products for purification and stabilization of proteins. Customers of our products are university laboratories, the research-based pharmaceutical industry and biotechnology companies. We are looking for communication, openness, and, above all, reliability. In return, we offer an interesting and diversified job with the perspectives of a fast-growing company. In order to be able to supply customers all over the world with our products, we are looking for you to support our team. Your Responsibilities Responsible for the sales of Cube Biotech‘s products and services within a defined territory Building customer relationships by understanding both short-term and long-term needs/goals to best position Cube Biotech‘s products and services Be the point of contact for our product customers and provide scientific support for inquiries via email, chat, and phone Meet and exceed territory sales goals Expand customer base within the assigned territory Maintain and develop a strong relationship with customers through regular interactions Perform sales calls with all customers and potential customers in the assigned territory Proactively address customer inquiries and make our best efforts to resolve their problems Stay informed about competitors' activities and gather relevant information about competing products Represent Cube Biotech at trade fairs (internationally) Work closely with the full Commercial Team to ensure we provide a coordinated approach to customers and promote all the solutions Cube Biotech can provide. Field sales located in the assigned territory and visiting customers 75% of the time Your Profile You are highly motivated and have an interest in Sales An Associate or Bachelor's Degree is desired, preferably in biology or life sciences or related fields Proven sales experience in the Bio industry and understanding of the sales process is a plus. You have practical and theoretical knowledge in the field of protein science and have, ideally, worked with membrane proteins before Ideal candidates will have 5+ years of sales experience in the Life Science tools space and with 2+ years selling in related market and space. Ability to interface with customers and possess strong relationship-building skills. Self-motivated with the ability to work independently and as part of a team. You have an independent and solution-oriented work ethic Proficiency in executing value-based sales techniques, including prospecting, building relationships, and presenting tailored solutions. Strong negotiation and closing skills with a focus on understanding buyer needs and delivering customer-centric solutions. Knowledge of MS Office, PowerPoint and HubSpot a plus We offer A full-time position (40 hours per week) with regular working hours Working 100% remotely with base in Boston or surrounding areas Extensive initial training Responsible and interesting work Cooperation in a motivated team with short decision-making processes, flat hierarchies and open communication We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table. If you are interested in becoming a part of our dedicated and friendly team, please email your application in PDF format to: ************************
    $53k-106k yearly est. 18d ago
  • Weekend Sales Specialist (Hybrid)

    Roguesearch

    Sales Associate And Customer Service Job 22 miles from Norwood

    Online Sales Specialist (Friday - Monday) Westborough, MA (Hybrid role) Highlights: 2024 Fortune 100 Best Companies to Work For by Great Place to Work and Fortune top 50 Flexibility: Hybrid 4 day work schedule Compensation: Typical first year income is $80K+ and earnings can exceed $100K Responsibilities: Responsible for managing online sales and marketing initiatives, with primary responsibility for qualifying and managing leads and customer requests for new homes. What you will do: Respond to all email, phone and chat leads. Qualify each lead based on needs. Provide consistent follow-up to online leads with the goal of setting an appointment with the Onsite Sales Agents. Provide information and marketing materials to leads, along with other important selling points of each community. Work with each lead to determine best community and floor plan. Utilize lead management software on a daily basis. Track and report on lead activity and sales conversion ratios. What you will need: Minimum of High School Diploma or equivalent/Bachelors degree preferred. Related Functional Experience: Minimum of 2 years of professional experience in marketing, sales or customer service. Proven email and phone communication skills. Customer-focused and personable. Sales contact/lead management database experience. Solid organizational and planning skills. Maintain focus while working in an unstructured environment with nominal supervision. Ability to multi-task and manage time well. Must be able to learn and follow proven sales process. Experience in homebuilding industry a plus.
    $80k-100k yearly 15d ago
  • Sales Specialist

    Phusion Projects 3.9company rating

    Sales Associate And Customer Service Job 14 miles from Norwood

    PHUSION PROJECTS: Established in 2005, Phusion Projects is a global alcoholic beverage company with presence in over 40 countries, employing 250+ worldwide. Phusion Projects houses a portfolio of brands, including but not limited to, Four Loko, Four Loko PREGAME, Mamitas, Pirate Water, Basic Vodka, Basico Tequila, and Earthquake. CULTURE: Innovation and disruption are in the DNA at Phusion. We understand drinkers as category agnostic and we pursue flavor, brand, and functional benefits above all else. We're always looking to push boundaries within our current product portfolio and partnerships, and that mindset flows through our company culture. SUMMARY: The Sales Specialist will be responsible for building and maintaining relationships with key accounts to influence distribution of Phusion brands. They will also drive new distribution, create displays, and increase brand visibility with focused SKU's, pricing, and program POS in independent and chain outlets. They will manage key accounts through planning, execution and reviews of results against current goals. This role will require weekly travel within an assigned territory and additional travel 3-4 days a month for market-wide crew drives outside of your market or state. To be successful in this role, you must be organized, have strong interpersonal skills, be a problem solver, be comfortable with the use of technology, and be willing to travel.* The Sales Specialist in this role will focus on servicing accounts in Massachusetts, Rhode Island, and Connecticut. DUTIES AND RESPONSIBILITIES: Work closely with various wholesalers to execute all sales and promotional programs. Collaborate with key distributor sales reps to ensure focus on the Phusion portfolio at accounts through regular communication within the account base you and your ASM have aligned on. Leverage selling resources to support accounts, including programming execution, sampling, POS, etc. Partner with internal Phusion team (ASM, RM and KAMs) to ensure alignment and execution at accounts. Fiscally responsible for maintaining your assigned budgets. Ensure proper merchandising standards are executed in the market, including in-store programming, and out-of-store permanent POS. Build relationships with both distributors and retailers to ensure sales goals are met. Attend promotional events, when needed, to generate new sales leads for our products. Educate external partners on product updates, changes and launches. Act as the face of the company at all times, while working with external partners. Perform other related duties, as assigned by management. QUALIFICATIONS: High school diploma or general education degree (GED), or 1-3 years related experience and/or training, or equivalent combination of education and experience. Computer skills required: Microsoft Office Suite. COMPETENCIES: Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. PHYSICAL DEMANDS/WORK ENVIRONMENT: Frequently required to stand Frequently required to walk Frequently required to sit Frequently required to hold computer or tablet Continually required to utilize hand and finger dexterity Continually required to talk or hear The employee must occasionally lift and/or move up to 50 pounds Phusion Projects is an equal opportunity employer. Phusion recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status, as required by applicable law. *This is a hybrid position. Phusion Projects does not have an office in this location, but you will be required to travel in your assigned service area to visit accounts/clients weekly. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $46k-78k yearly est. 10d ago
  • Sales Specialist

    Gibbons Group 4.6company rating

    Sales Associate And Customer Service Job 14 miles from Norwood

    About the Company - Our agents help families all over the country find the Life insurance, Retirement Solutions and Financial Services Solutions they need to protect their futures. About the Role - You would specialize in a revolutionary form of Life insurance called LIVING BENEFIT LIFE INSURANCE, that you don't have to die to collect. We are partnered with over 25 industry leading carriers to bring a portfolio of products that they can be proud to offer your clients. Prospecting and Lead Generation: Leverage our unique platform that targets qualified candidates seeking our diverse life insurance products, allowing you to focus more on client interactions and zero time on lead hunting. Client Consultation: Perform comprehensive needs assessments to understand clients' financial goals and insurance needs, presenting and explaining life insurance options to help clients make informed decisions. Sales Presentation: Deliver captivating sales presentations to individuals and groups, showcasing the benefits and features of our life insurance products. Tailor presentations to address specific client concerns and preferences. Relationship Management: Cultivate and maintain long-term relationships with clients, offering continuous support and service. Conduct regular follow-ups to ensure customer satisfaction and policy retention. Market Research: Stay abreast of industry trends, competitive products, and market conditions. Utilize this knowledge to position our life insurance products effectively and provide clients with pertinent information. Sales Reporting: Keep precise and up-to-date records of sales activities, client interactions, and progress toward sales targets. Prepare regular reports for management review. Compliance: Ensure all sales activities adhere to regulatory requirements and company policies, maintaining confidentiality of client information and upholding ethical standards. Qualifications - Proven experience in sales, preferably within the insurance or financial services industry. Exceptional communication and interpersonal skills, with the ability to build rapport and trust with clients. Outstanding presentation and negotiation skills. Self-motivated with a results-driven mindset and the ability to work independently. Life insurance license or the ability to obtain one (we will assist you in acquiring your license if you are not currently licensed). Pay range and compensation package - Range is based on the average rep in current markets Bonuses, are performance based and paid every month on the 15th Residuals are paid on the anniversary date of the clients sale. Our goal is to offer inclusive and accessible financial protection, helping individuals and families secure their future with confidence.
    $42k-81k yearly est. 28d ago
  • Member Service Representative - Banking

    Ascendo Resources 4.3company rating

    Sales Associate And Customer Service Job 14 miles from Norwood

    Member Service Representative (MSR) plays a crucial role in providing exceptional customer service and financial solutions to clients. This position is responsible for assisting members with banking transactions, account inquiries, and product recommendations while ensuring compliance with banking regulations and policies. Key Responsibilities: Greet members in a professional and friendly manner, ensuring a positive banking experience. Process financial transactions, including deposits, withdrawals, transfers, and loan payments efficiently and accurately. Assist members with opening and closing accounts, issuing debit/credit cards, and resolving account inquiries. Identify customer needs and recommend suitable banking products and services, such as savings accounts, loans, and investment options. Proactively cross-sell and refer customers to appropriate departments (e.g., lending, investments) to enhance financial well-being. Educate members on digital banking services, including mobile apps and online banking. Ensure all transactions and procedures comply with federal regulations and internal policies. Maintain confidentiality and safeguard member information. Identify and report any suspicious activities related to fraud or security risks. Maintain accurate records of transactions and documentation. Assist with branch operational tasks, including balancing cash drawers and ATM management. Participate in training and professional development programs to stay updated on banking regulations and best practices. Qualifications & Requirements: High school diploma or equivalent (Associate's or Bachelor's degree in Business, Finance, or related field preferred). 2 years of experience in customer service, banking, or financial services preferred.
    $29k-33k yearly est. 6d ago
  • Salesperson

    Patello Insurance Group

    Sales Associate And Customer Service Job 27 miles from Norwood

    Are you ready to ignite your career in sales with passion and professionalism? We are on the hunt for a dynamic and motivated Outside Sales Representative to join our vibrant team and propel the growth of our life insurance products. As a key player in our sales force, you will forge strong client relationships, uncover customer needs, and offer tailored life insurance solutions. This thrilling role lets you work independently, meet potential clients in various settings, and hit your sales targets in a rewarding and supportive environment. Key Responsibilities: Prospecting and Lead Generation: Leverage our unique platform that targets qualified candidates seeking our diverse life insurance products, allowing you to focus more on client interactions and less on lead hunting. Client Consultation: Perform comprehensive needs assessments to understand clients' financial goals and insurance needs, presenting and explaining life insurance options to help clients make informed decisions. Sales Presentation: Deliver captivating sales presentations to individuals and groups, showcasing the benefits and features of our life insurance products. Tailor presentations to address specific client concerns and preferences. Relationship Management: Cultivate and maintain long-term relationships with clients, offering continuous support and service. Conduct regular follow-ups to ensure customer satisfaction and policy retention. Market Research: Stay abreast of industry trends, competitive products, and market conditions. Utilize this knowledge to position our life insurance products effectively and provide clients with pertinent information. Sales Reporting: Keep precise and up-to-date records of sales activities, client interactions, and progress toward sales targets. Prepare regular reports for management review. Compliance: Ensure all sales activities adhere to regulatory requirements and company policies, maintain confidentiality of client information, and uphold ethical standards. Qualifications: Proven experience in sales, preferably within the insurance or financial services industry. Exceptional communication and interpersonal skills, with the ability to build rapport and trust with clients. Outstanding presentation and negotiation skills. Self-motivated with a results-driven mindset and the ability to work independently. Willingness to travel within the assigned territory and manage a flexible schedule. Valid driver's license and reliable transportation. High school diploma or equivalent; a bachelor's degree in business, finance, or a related field is a plus. You must have a life insurance license or be able to obtain one (we will assist you in acquiring your license if you are not currently licensed). Benefits: Competitive compensation with the most attractive commission and bonus structure in the industry. Comprehensive training and continuous professional development. A supportive team environment with access to seasoned mentors. Opportunities for career advancement within the company. Compensation: The range is based on the average rep in current markets Bonuses are performance-based and paid every month on the 15th Residuals are paid on the anniversary date of the client's sale.
    $30k-100k yearly est. 28d ago
  • Customer Service Representative

    Planet Professional

    Sales Associate And Customer Service Job 42 miles from Norwood

    ***Local candidates only, this is on-site 5 days a week for training then 2 days per week after that*** Customer Service Rep Contract-to-hire Must haves: -Customer service experience -Strong communication skills -MS Office -Experience working at a golf course or golf pro shop Job Description: The Customer Service Rep assists customers and sales reps by entering/adjusting customized orders and advising them of order status and product availability. Maintain thorough knowledge of sales programs, products and policies relative to the processing of custom orders. Ensure that accurate logo specific detail is applied to all orders as well as appropriate logo application fees, terms and discounts. Color coordinate logo thread colors to products where necessary, and create/maintain logo detail history through entries into database/logo library. Work with the Operations Manager, graphic designers and vendors to ensure accurate and timely artwork creation and order fulfillment. Monitor progress of new artwork orders and obtain necessary artwork approval through verbal/written communications with customers/sales reps. Coordinate special rush requests with other departments to ensure meeting order deadlines. Analyze current processes/procedures and identify/implement ways to improve. Assist in training of new members of the CS department. Recognize trends and call attention to unusual activity.
    $32k-41k yearly est. 10d ago
  • Sales Specialist

    Gibbons Group 4.6company rating

    Sales Associate And Customer Service Job 20 miles from Norwood

    About the Company - Our agents help families all over the country find the Life insurance, Retirement Solutions and Financial Services Solutions they need to protect their futures. About the Role - You would specialize in a revolutionary form of Life insurance called LIVING BENEFIT LIFE INSURANCE, that you don't have to die to collect. We are partnered with over 25 industry leading carriers to bring a portfolio of products that they can be proud to offer your clients. Prospecting and Lead Generation: Leverage our unique platform that targets qualified candidates seeking our diverse life insurance products, allowing you to focus more on client interactions and zero time on lead hunting. Client Consultation: Perform comprehensive needs assessments to understand clients' financial goals and insurance needs, presenting and explaining life insurance options to help clients make informed decisions. Sales Presentation: Deliver captivating sales presentations to individuals and groups, showcasing the benefits and features of our life insurance products. Tailor presentations to address specific client concerns and preferences. Relationship Management: Cultivate and maintain long-term relationships with clients, offering continuous support and service. Conduct regular follow-ups to ensure customer satisfaction and policy retention. Market Research: Stay abreast of industry trends, competitive products, and market conditions. Utilize this knowledge to position our life insurance products effectively and provide clients with pertinent information. Sales Reporting: Keep precise and up-to-date records of sales activities, client interactions, and progress toward sales targets. Prepare regular reports for management review. Compliance: Ensure all sales activities adhere to regulatory requirements and company policies, maintaining confidentiality of client information and upholding ethical standards. Qualifications - Proven experience in sales, preferably within the insurance or financial services industry. Exceptional communication and interpersonal skills, with the ability to build rapport and trust with clients. Outstanding presentation and negotiation skills. Self-motivated with a results-driven mindset and the ability to work independently. Life insurance license or the ability to obtain one (we will assist you in acquiring your license if you are not currently licensed). Pay range and compensation package - Range is based on the average rep in current markets Bonuses, are performance based and paid every month on the 15th Residuals are paid on the anniversary date of the clients sale. Our goal is to offer inclusive and accessible financial protection, helping individuals and families secure their future with confidence.
    $36k-68k yearly est. 2d ago

Learn More About Sales Associate And Customer Service Jobs

How much does a Sales Associate And Customer Service earn in Norwood, MA?

The average sales associate and customer service in Norwood, MA earns between $24,000 and $40,000 annually. This compares to the national average sales associate and customer service range of $21,000 to $38,000.

Average Sales Associate And Customer Service Salary In Norwood, MA

$31,000

What are the biggest employers of Sales Associate And Customer Services in Norwood, MA?

The biggest employers of Sales Associate And Customer Services in Norwood, MA are:
  1. Massage Envy
  2. The Home Depot
  3. Wellbiz Brands
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