Sales Associate And Customer Service Jobs in New Orleans, LA

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Sales Associate And Customer Service
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  • Salesperson

    Patello Insurance Group

    Sales Associate And Customer Service Job In New Orleans, LA

    Are you ready to ignite your career in sales with passion and professionalism? We are on the hunt for a dynamic and motivated Outside Sales Representative to join our vibrant team and propel the growth of our life insurance products. As a key player in our sales force, you will forge strong client relationships, uncover customer needs, and offer tailored life insurance solutions. This thrilling role lets you work independently, meet potential clients in various settings, and hit your sales targets in a rewarding and supportive environment. Key Responsibilities: Prospecting and Lead Generation: Leverage our unique platform that targets qualified candidates seeking our diverse life insurance products, allowing you to focus more on client interactions and less on lead hunting. Client Consultation: Perform comprehensive needs assessments to understand clients' financial goals and insurance needs, presenting and explaining life insurance options to help clients make informed decisions. Sales Presentation: Deliver captivating sales presentations to individuals and groups, showcasing the benefits and features of our life insurance products. Tailor presentations to address specific client concerns and preferences. Relationship Management: Cultivate and maintain long-term relationships with clients, offering continuous support and service. Conduct regular follow-ups to ensure customer satisfaction and policy retention. Market Research: Stay abreast of industry trends, competitive products, and market conditions. Utilize this knowledge to position our life insurance products effectively and provide clients with pertinent information. Sales Reporting: Keep precise and up-to-date records of sales activities, client interactions, and progress toward sales targets. Prepare regular reports for management review. Compliance: Ensure all sales activities adhere to regulatory requirements and company policies, maintain confidentiality of client information, and uphold ethical standards. Qualifications: Proven experience in sales, preferably within the insurance or financial services industry. Exceptional communication and interpersonal skills, with the ability to build rapport and trust with clients. Outstanding presentation and negotiation skills. Self-motivated with a results-driven mindset and the ability to work independently. Willingness to travel within the assigned territory and manage a flexible schedule. Valid driver's license and reliable transportation. High school diploma or equivalent; a bachelor's degree in business, finance, or a related field is a plus. You must have a life insurance license or be able to obtain one (we will assist you in acquiring your license if you are not currently licensed). Benefits: Competitive compensation with the most attractive commission and bonus structure in the industry. Comprehensive training and continuous professional development. A supportive team environment with access to seasoned mentors. Opportunities for career advancement within the company. Compensation: The range is based on the average rep in current markets Bonuses are performance-based and paid every month on the 15th Residuals are paid on the anniversary date of the client's sale.
    $21k-62k yearly est. 27d ago
  • Service Advisor

    Bryan Subaru Careers

    Sales Associate And Customer Service Job 5 miles from New Orleans

    As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality. Bryan Subaru a second generation family-owned dealership, serving the Greater New Orleans community in Louisiana for over 60 years. Our team enjoys training programs, a fantastic culture and opportunities for advancement, which are company-wide focuses to help you grow both personally and professionally. We're interested in helping your career and adding to your resume because we know that happy employees lead to happier customers! *What We Offer* * Medical * Life Insurance * 401K * Paid Training * Paid Vacation * Company Holidays * Saturday Lunches * Employee Discounts * Long-term job security and competitive compensation plans *Responsibilities * * Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. * Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. * Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled * Ensures that the daily inventory of technicians' time is consistently sold to service customers. * Distribute work between technicians efficiently *Qualifications* * Organized and friendly personality * Demonstrated ability to manage others * Time management skills * Fantastic communication skills with your customers * Professional, well-groomed personal appearance. * Clean driving record * Willing to submit to a pre-employment background check & drug screen
    $36k-63k yearly est. 10d ago
  • Customer Service Representative - Continental Underwriters

    CRC Group 4.4company rating

    Sales Associate And Customer Service Job 36 miles from New Orleans

    The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: Invoices policies, coordinate the servicing of new and renewal accounts from the time of binding for Property and Inland Marine Insurance according to Company guidelines and anticipate/prevent issues and problems as necessary. Provides high quality professional service to Agents and Companies. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Underwrite renewal business with minimal supervision of an underwriter. 2. Accurately explain liability and other program coverages to clients and prospective clients. 3. Provide necessary instruction to Underwriting Clerks and Policy Typists. 4. Evaluate policies, endorsements, audits, cancellations, etc., resolve any discrepancies and make changes as needed. 5. Conduct Ratings for new and renewal business. 6. Manage all account documentation. 7. Review and process policy servicing requests (endorsement, audits, Company requests, Certificates, Premium Finance Notices and Cancellations, etc.). 8. Invoice and process new business and renewal binders, premium bearing endorsements, and cancellations according to internal and Company guidelines. 9. Establish New Submissions in the clearance system and handle according to established procedures. 10. Produce cancellation and non-renewal notices according to statutory and contractual requirements. 11. Manage underwriting files on accounts in which policies are not issued and handle according to Company and internal established procedures. 12. Maintain pending/suspense system per established procedures. 13. Maintain account files in accordance with company policy. 14. Perform other duties as assigned. QUALIFICATIONS Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. College degree with a concentration in business or equivalent work experience 2. One year of wholesale insurance experience 3. State specific Insurance License required 4. Underwriting Clerk experience or three years of general insurance experience 5. Must be able to understand and analyze necessary components of insurance policies 6. Must have knowledge of commercial multi-line underwriting and rating 7. Must have ability to use company automation to include Windows, Delphi, Word, DocuCorp, and Rackley ISO Rating Software 8. Ability to develop, foster, and maintain an excellent working relationship with clients 9. Ability to work in a team environment essential 10. Maintain current knowledge of the insurance industry 11. Good written and verbal skills 12. Ability to work extended hours when necessary General Description of Available Benefits for Eligible Employees of TIH Insurance: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of TIH Insurance offering the position. TIH offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on TIH's generous benefit plans, please visit our site. Depending on the position and division, this job may also be eligible for TIH's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. CRC supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC is a Drug Free Workplace. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify
    $25k-31k yearly est. 9d ago
  • Invoicing Customer Service Coordinator

    Total Quality Logistics, Inc. 4.0company rating

    Sales Associate And Customer Service Job In New Orleans, LA

    Country USA State Louisiana City New Orleans Descriptions & requirements About the role: As a part of our Billing team, you will specialize in processing payments and billing customers. You will be responsible for providing unparalleled service to TQL's Sales Teams. This role will manage inbound accounting-related requests via phone, email or in person interaction with a focus on issue resolution, customer satisfaction and relationship development. What's in it for you: * $16.50 - $17.50/hour base pay depending on experience * Health, Dental, and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck + 401(k) with company match * Up to $5,000/year in tuition reimbursement * Employee referral bonus opportunities * We win wherever we go - Voted a Fortune 100 Best Companies to Work For (2023) and Forbes America's Best Employers (2022) What you'll be doing: * Process incoming paperwork for billing and accounts payable * Review all documents for accuracy while ensuring they are filled out completely * Make outbound calls to resolve paperwork issues * Communicate with sales teams and customers to help resolve any billing discrepancies * Answer incoming calls and connect them to the appropriate team * Provide excellent customer service to TQL's internal and external customers through issue resolution regarding billing and payment concerns * Work cross-functionally with other sales support departments to help resolve billing and payment issues * Act as a liaison between Sales and Accounting * Identify billing and/or process issues and escalate accordingly What you need: * Availability to work 8am - 5pm * Ability to take ownership of responsibilities and see tasks through completion * Excellent communication skills with great attention to detail * Proficient with Microsoft Office products * The desire to be a part of TQL while contributing to our continued growth * Demonstrated exceptional punctuality * Exceptional organizational skills with strong attention to detail About Us Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck. What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big. Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you are unable to apply online due to a disability, contact recruiting at ****************** *
    $16.5-17.5 hourly 2d ago
  • Customer Success Consultant - Hybrid in FL

    Cengage Group 4.8company rating

    Sales Associate And Customer Service Job In New Orleans, LA

    **We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values diversity, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** The **Customer Success Consultant** will build relationships in key accounts to ensure they are supported throughout the customer journey. They will support account retention to increase revenue. The customer success specialist will collaborate with internal departments to support top accounts in the United States. They will work closely with the customer and sales representatives to understand customer goals, needs, and best ways to support the account. **What you'll do here:** Consultant + Ability to work as a consultant, project manager, account manager, and data analyst. + Ability to develop strong product knowledge and align product implementation to customer's goals and outcomes. + Ability to clearly communicate with school administrators to understand their greatest needs and expected implementation and adoption outcomes. + Build and maintain relationships, becoming a trusted advisor to partners to ensure customer retention. + Partner with internal teams on professional development and customer support to create customer journey maps and inform product development roadmap. Project Manager + Monitor each step of implementation process and project progress: anticipate potential issues and proactively manage details. + Develop a strategic plan to build customer relationships with key customer roles including technology director, curriculum director, building administration, department chairs, grade level chairs, and coaches. + Proactively establish expectations with customers to ensure successful implementations and outcomes. + Engage colleagues as needed to provide solutions to customers, including onboarding/training, strategic product and content discussions, and customer support needs. + Assist and support sales, marketing, and product teams in handling customer requests and needs in a timely manner. Account Manager + Actively engage customers regarding their product implementation and use. + Monitor and act on account expirations and renewal targets and leverage relationships to achieve customer renewals. + Respond to customer inquiries and resolve any unforeseen issues in a timely manner. + Demonstrate flexibility and be able to shift focus between designated and pooled accounts. + Use appropriate communication methods to engage customers - meetings, webinars, videos, emails, and phone calls. Data Analyst + Use metrics across multiple platforms to document, respond, and improve customer health. + Present and use data to facilitate strategic account meetings during key times in the customer journey. + Create and maintain Pendo guides, surveys, and reports for analysis and customer support. + Work closely with team to position pilots for successful future adoptions. Skills you will need here: + Bachelor's degree preferred + 3-5 years' of customer success, sales or education experience or a combination of education and relevant experience. + Understanding of and experience in implementing successful customer retention and growth strategies. + Strong MS Office skills and Excel experience required. At National Geographic Learning, a part of Cengage Group, we are enabling opportunity, powering progress, and supporting student journeys toward college and career. Using our digital learning programs and classroom learning resources, students experience the excitement and joy of learning that National Geographic explorers, scientists, writers, and photographers experience. Cengage Group does not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at *****************. **About Cengage** **Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $67,000.00 - $107,200.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
    $67k-107.2k yearly 44d ago
  • Customer Sales Scheduler

    OPC Pest Service 4.1company rating

    Sales Associate And Customer Service Job 36 miles from New Orleans

    Overview We're the Industry Leader Because of Leaders Like You. Are you self-motivated? Do you enjoy helping people? Can you work in a fast-paced environment? If you possess these qualities, you will fit right in line with our team! We are seeking a talented Customer Sales Scheduler to join our inside sales team, focusing driving growth and sales. Must have the ability to work a flexible schedule, including days, and weekends. As part of the Orkin sales team, you get the advantage of a highly persuasive pitch: top-notch service from an iconic brand name and the industry leader with almost 125 years of protecting homes and businesses. That's backed by award-winning training that ensures the professionalism and expertise of all Orkin Pros and the Orkin Guarantee that demonstrates our commitment to customer satisfaction. This role combines your competitive drive and your desire to be part of a talented team. You'll have the opportunity to maximize your financial potential with high-performance sales skills and contribute to the overall success of the business. You'll have more than a job-you'll have a career with growth potential and benefits that go beyond the basics. This includes a competitive pay and a 401(k) program. Not to mention, you'll receive opportunities to volunteer and give back so that everyone has a safe place to live, work, and play. Work alongside a team that values safety, professionalism, empathy, integrity and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide. With Orkin's award-winning training program, you'll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if there's one thing we know at Orkin, it's that pests keep coming back, and that makes our industry recession resistant. Ready to start a career with staying power? Apply now! Responsibilities As a Customer Sales Scheduler, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience that's the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers. You will. . . Demonstrate a strong work ethic and capacity to handle high work volume in a great teamwork environment Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on sales appointments. Utilizing prospecting tools to drive new business development. Display and practice a high level of integrity and ethical standards Self-motivated with the ability to work independently Excellent follow-up and quality assurance with each task Proficiently navigate a Windows-based & Web-based system Apply expertise developed in training to schedule appointments for to Sales Team to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate Use your sharp listening skills and probing questions to identify the customer's concern and evaluate their needs Use strong communication skills to communicate/empathize with customers Monitor, update and maintain customer database with accurate customer information including call details, disposition of calls, and other results Participate in quality assurance processes, programs, and initiatives Safeguards customer's privacy and other proprietary information Work well within a team Maintain a thorough knowledge of all company and departmental policies, practices, procedures, programs, and services Monitor, update and maintain customer database with accurate customer information including call details, disposition of calls, payments, and other results Attend regular team meetings to improve skills, share best practices and hear key communications Exercise consistent independent judgment and discretion in matters of significance We Offer. . . Competitive earnings $18. 00 to $22. 00 per hour, with bonus potential Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance 401(k) plan with company match, employee stock purchase plan Paid vacation, holidays, and sick leave Employee discounts, tuition reimbursement, dependent scholarship awards Industry leading, quality, comprehensive training program Why Orkin? Founded in 1901, Orkin Pest Control is a global residential and business service provider Consecutive years of improved earnings with over 2 million customers Orkin is financially stable and growing as the largest subsidiary of Rollins, Inc. (NYSE: ROL), headquartered in Atlanta, GA Qualifications Minimum Requirements: Previous sales experience preferred but not required High School Diploma or equivalent required Excellent interpersonal and communication skills Basic computer skills in various software and web-based applications Proficient in Microsoft Office Strong attention to detail and follow through Demonstrated ability to prioritize tasks and manage time efficiently What will my work environment be like? Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time. Be able to regularly lift and/or move up to 25 pounds. Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer Minimum Requirements: Previous sales experience preferred but not required High School Diploma or equivalent required Excellent interpersonal and communication skills Basic computer skills in various software and web-based applications Proficient in Microsoft Office Strong attention to detail and follow through Demonstrated ability to prioritize tasks and manage time efficiently What will my work environment be like? Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time. Be able to regularly lift and/or move up to 25 pounds. Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer As a Customer Sales Scheduler, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience that's the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers. You will. . . Demonstrate a strong work ethic and capacity to handle high work volume in a great teamwork environment Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on sales appointments. Utilizing prospecting tools to drive new business development. Display and practice a high level of integrity and ethical standards Self-motivated with the ability to work independently Excellent follow-up and quality assurance with each task Proficiently navigate a Windows-based & Web-based system Apply expertise developed in training to schedule appointments for to Sales Team to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate Use your sharp listening skills and probing questions to identify the customer's concern and evaluate their needs Use strong communication skills to communicate/empathize with customers Monitor, update and maintain customer database with accurate customer information including call details, disposition of calls, and other results Participate in quality assurance processes, programs, and initiatives Safeguards customer's privacy and other proprietary information Work well within a team Maintain a thorough knowledge of all company and departmental policies, practices, procedures, programs, and services Monitor, update and maintain customer database with accurate customer information including call details, disposition of calls, payments, and other results Attend regular team meetings to improve skills, share best practices and hear key communications Exercise consistent independent judgment and discretion in matters of significance We Offer. . . Competitive earnings $18. 00 to $22. 00 per hour, with bonus potential Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance 401(k) plan with company match, employee stock purchase plan Paid vacation, holidays, and sick leave Employee discounts, tuition reimbursement, dependent scholarship awards Industry leading, quality, comprehensive training program Why Orkin? Founded in 1901, Orkin Pest Control is a global residential and business service provider Consecutive years of improved earnings with over 2 million customers Orkin is financially stable and growing as the largest subsidiary of Rollins, Inc. (NYSE: ROL), headquartered in Atlanta, GA
    $36k-42k yearly est. 8d ago
  • CSA

    Brown & Root 4.9company rating

    Sales Associate And Customer Service Job 20 miles from New Orleans

    Perform tasks involving physical labor at project sites. Under direct supervision of Site Manager, performs support to field efforts on general construction labor and maintenance tasks. RESPONSIBILITIES * Clean and prepare project sites to eliminate possible hazards. * Operate small hand and power tools, decontamination of equipment. * May be asked to operate on road and off road haul and water trucks. * Handling of hazardous and non hazardous materials. * Firewatch
    $21k-28k yearly est. 60d+ ago
  • Member Relationship Specialist - NOLA

    Credit Human Careers 4.3company rating

    Sales Associate And Customer Service Job In New Orleans, LA

    We are seeking a Member Relationship Specialist for the New Orleans Gentilly Financial Health Center. This level of work uses good, individual judgment, analysis, and decision-making in assessing and overcoming obstacles to produce outputs. Accumulating data from which to draw conclusions, and listening to evaluate and determine needs. It involves dealing one-by-one with concrete situations as they arise and diagnosing a problem from a multi-factor model. Offering an optimal solution taking into consideration multiple variables to enable additional opportunities to be realized while also considering immediate cause and effect impacts and associated impacts of up to 6 to 9 months in length. If you have 3 years of face-to-face interaction experience, you should apply right away! Highlights: Embody sincere empathy for our members and display a deep passion for helping our members achieve financial health Use the appropriate tools and coaching techniques available to develop and propose multiple decision alternatives to address and/or improve members' current financial situation, remedy past missteps, and develop an action plan to help members attain short-range financial goals (up to one year) Maintain systematic, consistent and reliable notes and contact history information on each member Actively leverage multiple established community partner relationships by supporting the partner's values and mission through service, volunteer, or engagement opportunities Actively participate with local community partners to expand Credit Human's reach, discover and nurture SEG opportunities, develop sensibly innovative growth channels, and deliver financial services Ensure full compliance with existing corporate policies and procedures Experience: Required 3 years of face-to-face interaction experience Education: Required High School Diploma or Equivalent Preferred Baccalaureate degree desired Skills & Knowledge: Required Exceptional listening skills Exceptional verbal communication skills Good written communication skills Good problem-solving skills Schedule: Monday-Friday, 8:30 am-5:30 pm Level of Work: 2B Salary Range: $63,167 to $68,507 Annually Flexibility: In office, on site; not remote or hybrid Credit Human provides employees with many benefits from insurance coverage to college tuition reimbursement. To get to know Credit Human and learn more about our benefits, visit our careers page at www.credithuman.com/careers. Credit Human conducts employment background checks that may be used for decisions related to employment with Credit Human. Standard background checks performed on final candidates include NCUA Administrative and Prohibited Orders, ChexSystems, past employment verification, criminal history checks on convictions, and outstanding arrest warrants within the past seven years. Degree verifications are conducted if listed on the employment application. Additional background checks relevant to the role may include a motor vehicle registration check, credit check, and/or fingerprint card. Applicants must be currently authorized to work in the United States on a full-time basis.
    $63.2k-68.5k yearly 35d ago
  • Part Time Sales Person

    Van Houten

    Sales Associate And Customer Service Job In New Orleans, LA

    Company and Culture For more than 60 years, ServiceMaster Clean has taken great pride in exceeding the expectations of our customers. Behind our commitment to excellence are five key attributes that define who we are and what makes us different from any other. We Are Experts and dominate the industry in scale and scope with an adaptable, extensive network that consistently delivers exceptional results We Are Committed to our customers and are guided in all we do by their needs. We Are Complete and seek to provide exceptional service and engage in proactive behavior. We Are Driven to pursue the highest standards and continuously improve in all aspects of our business. We Are Steadfast and here for the long haul with consistent service that ensures ongoing customer satisfaction Paid Training • Competitive Pay • Flexible Schedules • Career Path Opportunities • Positive Atmosphere • Job Position Description: Work noon until 4:00PM generating new janitorial leads, send emails and letters, set appointments to sell janitorial cleaning services. Responsibilities 1-2 years' experience as a custodian, janitor, housekeeper a plus but not required Experience working for a professional janitorial company, office complex, hotel, hospital or school is a plus. Contribute to a positive work climate with a pleasant attitude and contribute to the overall team effort including being in uniform, dependable and on time Has respect and understanding for co-workers and customers Must be able to communicate in English. Bilingual is a plus Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities. Apply and become a part of ServiceMaster, one of the most respected professional cleaning companies in the Country. We pride ourselves on creating cleaner and healthier environments for our customer, their employees and customers. As a ServiceMaster Service Partner you belong to a team that works together to deliver the best solutions and customer service to our clients. We offer paid training, excellent work/life balance and opportunities for advancement and a career path that matches your interests and goals. Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision. Our environment is a diverse community where successful people work together to achieve common goals. This franchise is independently owned and operated by a ServiceMaster Clean franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.
    $21k-62k yearly est. 60d+ ago
  • Reservationist

    Audubon Nature Institute Inc. 3.9company rating

    Sales Associate And Customer Service Job In New Orleans, LA

    General Summary: The Call Center Representative is responsible for answering all incoming and outgoing telephone and email requests related to Audubon and assists in organizing Audubon Birthday Parties when support is required. The Reservationist's role is to provide accurate and relevant information about Audubon's attractions and value-added services, help troubleshoot web sales difficulties, and fulfill guest requests courteously and efficiently. The Call Center Representative must meet the following requirements to deliver on the Audubon mission. Provide a guest experience of outstanding quality. * Demonstrate a proactive and professional customer service attitude, keen attention to detail, excellent follow-through, and an ongoing sense of urgency to the waiting customer. * Demonstrate efficient work habits and follow attendance policy. * Prompt and knowledgeable response to customer email inquiries - forwarding to the appropriate Audubon department when indicated. * Accurately consult with the public on rates, combos, value tickets, transportation, hours of operation, discounts, and membership. Anticipate obstacles and offer knowledgeable solutions. * Assist with booking birthday parties, cabana rental and after hours events. * Provide excellent services for General upgrades. * Assist in rescheduling general admission visits. * Assist with general admission online refunds and searching for web sales. * Assist in rescheduling online sales zoo rain checks. * Maintain a clean and safe working area. Weave quality entertainment through the guest experience. * Utilize all opportunities to update their job knowledge of Audubon attractions, exhibits, and new products. Educate our diverse audience about the natural world •. Assist, refer, and advise callers appropriately. * Assist, refer, and advise callers appropriately concerning injured or nuisance wildlife and unwanted exotic pets. * Communicate information about Audubon's education programs to groups concerning injured or nuisance wildlife and unwanted exotic pets. * Communicate information about Audubon's education programs to groups. Operate a financially self-sufficient collection of museum To deliver on the Audubon service promise, the Call Center Representative will: Welcome * Make eye contact with every customer encounter, smile at every person, and offer friendly phrases and greetings. * Wear an identification badge. * Walk individuals to their destinations instead of pointing; aid people who look confused. * Assume ownership of potential safety hazards (wipe-up spill, pick up trash). Always have a camera-ready look. Share * Maintain a positive attitude and pleasant tone of voice (remember it is not what you say, but how you say it) * Coach coworkers on service expectations. * Utilize the power of teamwork to give excellent service. * Know when to involve management Inspire * Know the answers to questions or seek out the answers * . • Utilize proper phone etiquette (answer the phone within three rings, smile before answering the call, ask for permission, and wait for a response before placing the caller on hold). * Ensure the work area is free of food, drink, socialization, and personal business. * Follow the Dress Code Policy on clothing and grooming. * Keep unpleasant concerns behind closed doors (vent backstage). Experience: Previous customer service experience in customer service, hospitality, tourism, or the retail industry is preferred. Education: 1. High School diploma or equivalent required 2. Some college education is preferred. Software Requirements: proficiency in Microsoft Office Suite and data entry. Machinery/Tools/Equipment Requirements: Must use mobile devices, computer, fax, scanner, phone, and copy machine. Physical Requirements: * Light Work: exerting up to 20 pounds of force occasionally or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. It may involve sitting most of the time but also walking or standing for brief periods. Sitting or standing, bending, stooping, and the ability to carry items weighing up to 20 pounds. * Constant adequate range of motion and mobility required. * Regular near acuity with clarity of vision at 20 inches or less is required. * Typical ability to collect and analyze numerical and written data and verbal information to reach logical conclusions and ability to determine the time, place, and sequence of operations or actions required. * Regular talking and the ability to express and exchange ideas using language are expected. * Regular hearing and the ability to perceive the nature of sounds. * The ability to read, record, or type data quickly and accurately is required. Environmental/Working Conditions: * Working long hours between breaks or meals required. * Ability to work under and handle stress appropriately required. * May be exposed to high, medium, or low noise intensity. * Constant contact with co-workers is required. * Affinity for animals preferred. * Exposure to fluctuations in temperatures may be required. * Exposure to outdoor conditions may be required. * On-call and working unusual times of day (early morning, after hours, holidays, weekends) will be required.
    $25k-28k yearly est. 5d ago
  • Customer Support Assistant

    Signal Tru Brand

    Sales Associate And Customer Service Job In New Orleans, LA

    About Us Signal Tru Brand is a dynamic and customer-focused company dedicated to providing high-quality products and an exceptional shopping experience. We value professionalism, efficiency, and a strong commitment to customer service. Our team thrives on collaboration and growth, offering employees opportunities to develop their skills and advance in their careers. Job Description We are seeking a detail-oriented and customer-focused Customer Support Assistant to join our team in New Orleans, LA. The ideal candidate will assist in resolving customer inquiries, processing orders, and ensuring a smooth customer experience. This role requires excellent communication skills, problem-solving abilities, and a commitment to delivering high-quality service. Responsibilities Handle customer inquiries via phone and email, providing accurate and timely responses. Process orders, returns, and exchanges while maintaining detailed records. Assist in troubleshooting customer issues and escalating cases when necessary. Maintain a high level of product knowledge to effectively address customer concerns. Ensure customer satisfaction by following up on unresolved inquiries. Support internal teams with administrative tasks related to customer service. Adhere to company policies and procedures to maintain service quality. Qualifications Skills and Qualifications Previous experience in customer support or a related field preferred. Strong verbal and written communication skills. Ability to multitask and prioritize in a fast-paced environment. Problem-solving skills with attention to detail. Proficiency in Microsoft Office and CRM software is a plus. Ability to work independently and collaboratively with a team. Additional Information Benefits Competitive salary based on experience. Opportunities for career growth and professional development. Comprehensive training and support. Positive and team-oriented work environment. Join Signal Tru Brand and become part of a company that values customer satisfaction and service excellence. Apply today.
    $22k-27k yearly est. 12d ago
  • Automotive Customer Service Advisor/Store MIT/Metairie & Covington

    Speedee Bonnabel

    Sales Associate And Customer Service Job 5 miles from New Orleans

    Replies within 24 hours Benefits: Bonus based on performance Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Training & development Vision insurance Come be part of a Growing company as a Customer Service Advisor/Manager-In Training! We own 4 SpeeDee Oil Change & Auto Service and Grease Monkey locations in Baton Rouge, Kenner, Metairie and Covington with plans to add more soon. Train to be a store manager. Automotive experience required. We Specialize in: 10 Minute Oil Change Low Price Tire Guarantee Full Mechanical Repair BENEFITS: Salary PLUS Weekly COMMISSION/BONUSES We pay Weekly!!Fantastic Happy TEAM and Environment 5 Day work week. Benefits/Perks: Growth Opportunities Locally Owned and Operated Safety You can Trust Medical/Dental/Vision/Life Training and ASE Certification Competitive salary Excellent work environment Tools Provided Call or Text today! All contacts with us are strictly confidential so you have everything to gain! Company Overview Our first SpeeDee Oil Change opened in December 1980 in Metairie, Louisiana. SpeeDee swiftly grew into a quick lube and automotive tune-up service business, and by the mid-90s, SpeeDee had added complete brake service and grown to a full-service auto maintenance and repair facility.For 40 years, SpeeDee has built trusted customer relationships based on reliability and professional service and grown from a single store to more than 150 locations. Position Overview The Center Manager is responsible for the successful operation and profitability of a Grease Monkey center using customer and employee relations skills, business management techniques, and sound judgment. Responsibilities: Center Sales & Profitability Employee Management Customer Relations Employee Supervision and Management The Center Manager is responsible for the direct supervision of all employees of the center. Duties include: Hire new employees as needed; Evaluate employee performance on a regular basis; Resolve employee complaints; Administer employee discipline as required; Discharge employees as required Provide thorough training to new employees, conduct routine training sessions for all employees (new products, services, skills, procedures, policies) Schedule employees for effective center coverage and efficient use of labor and ensure accurate time-clock use Prepare payroll each pay period Maintain accurate and complete employee files Center Operations Ensure proper execution of all activities in the service bays Print and monitor daily, weekly, and monthly sales and inventory reports Monitor cash register functions and credit card handling Maintain POS computer software and hardware (backups, upgrades, routine maintenance) Make daily bank deposit(s) Perform daily close-out procedure Prepare weekly and monthly paperwork Monitor inventory, place appropriate orders, and perform accurate monthly inventory counts Ensure cleanliness and appeal of entire site Maintain safe working environment Maintain physical plant, tools, equipment, inventory, supplies, and personal property Working Conditions Environment: Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift. Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting. Benefits/Perks Discounted Services for Employees Flexible Hours Opportunities for Advancement Compensation: $35,000.00 - $50,000.00 per year Let's talk about the SpeeDee Service Difference: Local Ownership Most SpeeDee stores are locally owned. They're run by families who service the automotive needs of other families in their communities. Quality Service SpeeDee was built on a solid commitment to customer service. Training and Certification SpeeDee owners hire ASE-certified technicians for tune-ups, mechanical work and other repairs. Advanced training is available through the SpeeDee Performance Certified program. Multi-Point Courtesy Check and Service Review Every time you bring your vehicle in for a 17-Point Oil Change, we'll also give you a multi-point courtesy check and a service presentation as an added bonus. Free Top-Off Service To help keep your car running smoothly and safely, SpeeDee offers a free top-off service for the 3 months or 3,000 miles following any SpeeDee oil change or tune-up service. Maintenance Records If you're not sure which services you need or which services you've already completed, don't worry. We'll keep track of your SpeeDee maintenance history and manufacturer's recommended service schedule. Affordable Rates Looking for an alternative to your dealership? Compare their prices to ours, and you may find that SpeeDee can perform the services you need at a lower cost. You Decide It's our policy to provide you with the information you need to make a decision without pressure or overselling. Visit your local SpeeDee today - no appointment necessary! This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee/franchise location, and not to SpeeDee Worldwide, LLC.
    $35k-50k yearly 60d+ ago
  • Salesperson

    Advance Stores Company

    Sales Associate And Customer Service Job 4 miles from New Orleans

    We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system knowledge and basic part knowledge. The role has the basic ability to source from stores, hubs, pdq, and external suppliers. The role has in-depth knowledge of the store inventory and maintenance processes. Position can be part time or full time. Fleet safety certification preferred. Primary Responsibilities Provide excellent selling experience for DIY customer visits and phone calls Achieve personal sales goal and help store achieve its sales goals Provide DIY services including battery installation, testing, wiper installs, etc. Maintain store product and operational standards Responsible for inventory processes including truck put away, shoot outs, cycle counts, Back stock, etc. Secondary Responsibilities Store Cleanliness including floors, bathrooms, facing, dusting, parking lot General stocking including truck stocking and back stock Safely deliver parts to customers as needed Success Factors Basic driving and navigation ability Ability to use delivery board system Friendly communication Ability to locate and stock parts Safety knowledge and skills Operating inventory systems and store equipment Parts and automotive system knowledge skills Operating POS and Parts lookup systems Expert at testing and diagnostic equipment for DIY service Essential Job Skills Necessary for Success as a Salesperson Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Salesperson up for Success 2-3 years of successful sales experience in a diverse retail environment, providing superior customer experiences Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. California Residents click below for Privacy Notice: ***************************************************
    $21k-62k yearly est. 18d ago
  • Customer Service

    Big Lake Fiserv

    Sales Associate And Customer Service Job In New Orleans, LA

    Wheel Fun Rentals NOLA in New Orleans, LA is looking for part-time people to join our team for the upcoming spring and summer season. MOST OF THESE POSITIONS ARE FOR FRIDAY, SATURDAY AND SUNDAYS AND HOLIDAYS ONLY! THERE ARE VERY LIMITED DAY TIME POSITIONS AVAILABLE. Serious inquiries only. If you are really not interested, please do not apply. The pay is $12 per hour plus tips. Average pay is about $15 per hour with the tips. We are located on Big Lake Trail. Our ideal candidate is a self-starter, motivated, and reliable. Spanish speaking encouraged to apply. Responsibilities Greet customers and make them feel at home Answer any questions the customers may have about our rentals Assist Customers in explaining how our rentals work, including instructions on how to operate the rentals Clean work area as needed to maintain a tidy work environment Respond to all complaints in a friendly and professional manner Qualifications Friendly attitude even when dealing with disgruntled customers Responsible and proven ability to maintain scheduling commitments Ability to problem solve quickly concerns customers may have Good communication skills with customers Bilingual speaking encouraged to apply This is an outside position! Must be able to work outside. We are looking forward to receiving your application. Thank you.
    $12-15 hourly 60d+ ago
  • Project/Customer Service Coordinator

    Maxhome 4.0company rating

    Sales Associate And Customer Service Job In New Orleans, LA

    ←Back to all jobs at MaxHome LLC Project/Customer Service Coordinator MaxHome LLC is an EEO employer - M/F/Vets/Disabled MaxHome is a company founded on the mission statement of “ Everybody Happy â€! We live the mission everyday by truly caring about our teams and our customers happiness. Because of this we are three-time repeat winner of the “ Top Workplace †award and are a 9- time winner of the Inc 500/5000 fastest growing companies. We are more than just a company that specializes in windows, outdoor living, and bath remodeling - we specialize in helping you be the best you can be. And you can tell we mean it - 70% of our executive team began their careers in entry level positions because we believe in recruiting, training and developing individuals with the drive to win. MaxHome, LLC is growing and recruiting intelligent, dedicated, loyal, passionate, and outgoing professionals to join our winning, community supporting - HAPPY team. If this sounds like the place you need to work at, then we would love to interview you for our in-office Customer Service Coordinator Position Position Description: Coordinate and finalize installation dates with our customers Utilize excellent customer service techniques while scheduling installation dates Act as the liaison between our customers and our entire Production Department comprehensive training; you will be taught our time tested methodology excellent income opportunity a career and company that you can be proud to represent Room for Advancement Qualified candidates will have: -- at least 2 years customer service experience/in-office experience -- excellent verbal and organizational skills -- strong desire to succeed -- computer literacy Company Website: *************************** Keywords: Project coordinator, customer service, scheduling coordinator, administrative assistant, admin, construction, Marketing, Sales, Scripts, Brand Ambassador, Product Promoters, Shows, Part Time, Retail, Customer Service, Bonuses, commission, entry level, Cutco, Vector, Rebath, Bath Magic, Door to Door Sales, Canvassing, Promoter, Model, Actors, Acting, Actresses, Redbull, Vodka, Rum, Promotions, Kirby, Magazines, Direct Marketing, Grassroots, sports minded, entertainment, advertisement, promo models, promo, tips, bonuses, hourly, career advancement, opportunity, growth, finance, financial, USIG, US Installer Group, college grad, college graduate, mall, google, amazon, outside sales, inside sales, call center, manager, sales manager, marketing manager, supplemental income, extra money, forty plus, semi retired, consultant, Kenner, Baton Rouge, Harahan, Elmwood, Destrehan, Slidell, Hammond, Mandeville, Covington, Macy, Nordstrom, Walmart, Home Depot, Sams Club, Costco, Best Buy, Bathfitter, Lowes, perfume, Starbucks, B2B, Commission, brand ambassador, personal trainer, advertising, model, sales, entry level, retail, marketing, Statewide, Canvass, Door to door, Grassroots, Vector, Redbull, Vodka, Cutco, Sears, ADT, Window World, Comcast, Auto Sales, Kirby, Vacuum, Real Estate, Insurance Sales, Alarms, Cars, Restaurant, trade show, retired, retirees, campaigns, Rebath Please visit our careers page to see more job opportunities.
    $27k-34k yearly est. 60d+ ago
  • Retail Customer Service Officer

    Australia Post

    Sales Associate And Customer Service Job 5 miles from New Orleans

    General information Press space or enter keys to toggle section visibility Name Retail Customer Service Officer Ref # 12366920 Entity Australia Post Opening Date 04-Mar-2025 Suburb Harvey State Western Australia Work Type Casual Full Time Description & Requirements Press space or enter keys to toggle section visibility Help us deliver like never before Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We're delivering for the environment, for our communities, for our customers and for our people. We're moving forward and we want you to come along for the ride. About the opportunity As our Retail Customer Service Officer, you'll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It's our retail teams who make sure that every experience they have is a great one. And while they do, they're supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities. Role Details: * Casual Position | "On Call" after training your roster will include a mix of both scheduled and unscheduled shifts, Monday to Friday, between 8:45 a.m. and 5:06 p.m. * Extensive, supportive full time (paid) training for 6 weeks on commencement, Monday - Friday, 8:45 am - 5:06 pm * Loaded casual rate $33.66 / hour increases to $35.98 / hour after 3 months, + 12% Superannuation * Junior rates apply for those under 21 during training You'll be: * Performing customer sales and service transactions with customers * Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS) * Conducting and processing a number of identity services transactions, including Australian Passport Interviews * Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities * Assisting customers with mail lodgements and associate costs * Building rewarding relationships with customers by understanding their needs * Assisting with administrative duties such as stocktaking and record maintenance About you You're friendly, enthusiastic and reliable and you love working in a team environment. You're ready to put the customer at the centre of everything you do to help make a difference in the community. You'll also need to: * Have experience in customer service and/or cash handling * Be fit to lift up to 16kgs of mail regularly and stand for your shift How we'll deliver for you: * We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety * Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day * We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more. We're delivering together At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees. We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees. We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace. If you have any questions about accessibility, please contact our Diversity & Inclusion team on ****************************.au See what a day in the life on the Retail Team at Australia Post looks like:
    $23k-35k yearly est. Easy Apply 23d ago
  • Customer Intake Representative I

    Hcd Inc.

    Sales Associate And Customer Service Job 6 miles from New Orleans

    Home Care Delivered (HCD) is a rapidly growing specialty medical supply distributor that partners with physicians, home healthcare providers, and other healthcare practitioners by providing medical products to their patients, delivered directly to their homes anywhere across the U.S. HCD has contracts with hundreds of insurance companies including Medicare, state Medicaid plans and commercial insurance plans throughout the U.S. HCD offers a wide array of name-brand products across multiple chronic care categories, including Incontinence, Diabetes, Ostomy, Urological, Wound Care, Equipment and Oral Nutritional Supplements. These products are instrumental in assisting people to return home from a hospital stay or remain in the home setting. HCD has offices across the US and distribution that enables next-day delivery for 96% of the US population. Founded in 1996, HCD has a successful operating history and today employs over 200 teammates. HCD is guided by the company's purpose statement: To help people live with confidence and dignity. With a 98% customer satisfaction rating, is elevating the industry standard. Due to the success of our organization, we are hiring a Customer Service Intake Representative to work onsite at our Marrero, LA office. The Intake Representative is responsible for managing and following up on all new customer orders. This role involves creating, faxing, mailing, and tracking the necessary medical and/or insurance documentation from physicians' offices, insurance companies, and patients. The representative coordinates every detail of the initial shipment of medical supplies to new customers, ensuring compliance with all regulatory and company policies. Effective communication with healthcare professionals is key, with the ultimate goal of building strong relationships with decision-makers that result in consistent patient referrals. ESSENTIAL DUTIES: Accurately performs each step in the process from order to ship. This includes initial engagement and customer intake, data entry to build the order, insurance verification, prior authorization as needed, gathering, and verifying proper documentation and completing the shipping process. Consistently ensures compliance with established regulatory requirements and department and Company standards and procedures. Effectively communicates with healthcare professionals and customers to provide updates on patient order status with the overall objective of building professional relationships with key decision makers that yield regular referring contacts with a continual stream of patient referrals. In accordance with department policy, thoroughly notes patient accounts when action is required/taken and/or upon each completed or attempted contact with the patient. Expedites service in situations requiring urgent attention as determined by management. Provides patients with a comprehensive explanation of required documents and explains how to complete required documents, as necessary. Identifies opportunities for improvement and contributes to solutions to enhance workflow efficiency and enhance the customer's experience. Maintains appropriate level of communication and confidentiality. Performs all other duties as assigned, which may vary at any time with or without notice. REQUIREMENTS: High School Diploma or GED Call Center experience is required, preferably in a customer service role Medical experience is helpful. Medical office, CNA, etc. MS Office knowledge Preference given to bilingual candidates PHYSICAL REQUIREMENTS: Sitting: Ability to sit for extended periods, typically 6-8 hours a day, while working at a computer station. Manual Dexterity: Proficiency in using a keyboard, mouse, and other computer peripherals for data entry and communication purposes. Visual Acuity: Ability to view a computer screen for prolonged periods, with good visual acuity to read small print and accurately enter data. Hearing: Adequate hearing ability, with or without correction, to understand and respond to customer inquiries via telephone or other audio equipment. Repetitive Movements: Regular use of the hands, wrists, and fingers to perform repetitive tasks such as typing and using a mouse. COMPENSATION: This is a full-time, non-exempt position. BENEFITS: Medical/Dental/Vision Insurance Health Savings Account Life Insurance 401K Plan Paid Holidays Competitive PTO schedule that includes vacation, sick, and personal days Paid training Casual dress code Due to the high volume of applications we receive, we are unable to respond individually to each applicant. Rest assured, if your qualifications align with our needs, we will reach out to you directly to discuss the next steps. We request that you refrain from making phone calls to inquire about the status of your application. Thank you for your understanding and interest in joining our team.
    $29k-47k yearly est. 24d ago
  • Call Center Specialist

    Delricht Research

    Sales Associate And Customer Service Job In New Orleans, LA

    Why DelRicht Research? Would you love to be a part of the cutting edge of healthcare and science innovation? Do you want to be an influential part of a rapidly growing team? Are you looking for a position that has sustainable opportunity for professional growth? If the answer is yes, then DelRicht Research might be the right opportunity for you! We are a clinical research company dedicated to providing an excellent customer experience to all patients that participate in our clinical trials. Our clinical trials provide new treatment options for our patients and, ultimately, our goal is to get new medications and medical devices FDA approved! We hold our team members to a high standard of excellence and are looking for energetic, positive, quick learners to be a part of our team. DelRicht Research has been recognized as one of New Orleans Top Workplaces for 2023 & 2024! This is a testament to our unwavering commitment to creating an exceptional work environment that fosters growth, collaboration, and employee satisfaction. Who We Are DelRicht is a clinical research company dedicated to providing an excellent customer experience to all patients that participate in our clinical trials. Our clinical trials provide new treatment options for our patients and ultimately our goal is to get new medications and medical devices FDA approved! We hold our team members to a high standard of excellence and are looking for energetic, positive, quick learners to be a part of our team. Presently our network stretches across 25 sites throughout the United States in 15 states. Cal Center Specialist's Main Objective: Overall, the Patient Recruitment/Scheduling Coordinator is responsible for contacting patients to provide the patient with more information regarding our clinical trials. They will then see if the patient potentially will qualify for our studies and schedule them for an initial visit at our clinics. Job Description: The Patient Recruitment/Scheduling Coordinator will maintain all activities related to patient contact for new and current clinical trial participants including but not limited to: Receiving daily patient referral information from our Marketing and Outreach efforts and then call patients interested in participating in our studies (No cold calling for us! Our patients already applied for our clinical trials and you are just reaching out to confirm they qualify and schedule their appointment) Review information regarding our current clinical trials with patients including medication, physician procedures, clinic procedures, medical conditions etc (We have great scripts that make this easy) Schedule new patients for their initial clinic visit to see if they are a candidate for our current clinical trials Receive incoming calls regarding re-schedules for patients Perform follow up calls with patients as necessary Receiving incoming calls from our Pharmaceutical Clients and provide them with instructions on how to contact site staff or physicians If you are a social media and marketing wizard, there will also be the opportunity to help drive community engagement while building the company's brand Spanish speakers encouraged to apply The right candidate will: Be self motivated! Energetic! Positive! Focus on providing exceptional patient care and customer service Make sure client satisfaction is a primary focus and that the client is able to achieve and exceed their goals Basic computer skills as all of our systems are online Manage multiple tasks and clinical trials efficiently Accept ownership of tasks from inception through completion and assume responsibility for personal success The company culture you will be part of: DelRicht Research's Core Values: Production, Humility, Consistency Production: We deliver on our promises We have a bias towards action: we value independent problem solving We proactively over deliver: we can act without being told what to do and we always have new ideas that will be heard and will improve the company Humility: We support each other relentlessly We always have enthusiasm: we exhibit passion and excitement about our work which leads to everyone having a ‘can do' attitude We embrace change: we are excited to always be growing and moving the organization forward which means change is the norm for us Coachable: we all love to learn, we are willing to be taught and will adapt quickly Consistency: We always are able to execute: we get it right the first time and promote ‘touch it once' accuracy We have persistence: we demonstrate the tenacity and willingness to go the distance to get something done We are calm under pressure: we can maintain stable performance when under heavy pressure or stress Qualifications: B.S or B.A from any accredited university preferred Previous Research or Clinical and Medical experience is not required Excellent verbal and written communication skills in English and Spanish is not required but a plus A great, coachable attitude and a willingness to learn are more important than experience to us Coffee drinkers preferred. Tea drinkers accepted. Our team comes first so here are some of the perks and benefits at DelRicht Research: Comprehensive Health insurance plan including Dental and Vision insurance available as well Generous Paid Time Off that builds throughout your career with the company 401K (including discretionary match/profit sharing) Exceptional quarterly bonus plan that clearly outlines your bonus potential per quarter and giving the team the visibility and control to maximize earnings by hitting team goals Visit our website linked below to learn about our company and current clinical trials, see patient testimonials, and check out our careers page! Website: ************************ Patient Testimonials: ****************************************** Is this job right for you? Looking to kickstart a career in Healthcare or Marketing? Our Scheduling Coordinator role is a great entry level position that gives you the opportunity to build your resume! No previous experience required. Have you always wanted to help people and give back to your community? Our Scheduling Coordinator role actively helps patients looking for additional treatment options find clinical trials in multiple states We are a fast growing company and opportunities for advancement are always available! Overall this role will allow you to build your resume in the following areas: Healthcare Medical Research Customer Service Marketing Meeting Key Performance Indicators Pay Structure: The total compensation package for the Scheduling Coordinator role includes a Base Salary, plus Commissions paid at each payroll, plus Bonuses opportunities available weekly & monthly and our Benefits package listed above. Base Pay = $33,000+/ year Weekly/Monthly Bonus Opportunities available! Commission and Bonus Opportunities Available Immediately Average Ranging from $10,000-21,000K / year with no cap. DelRicht Research provided the following inclusive hiring information: We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
    $33k yearly 37d ago
  • Inside Sales Associate

    Rustman Agency

    Sales Associate And Customer Service Job In New Orleans, LA

    Join Our Dynamic Team! Are you ready to unlock your potential and make a real impact in people's lives? We're looking for motivated individuals to join our thriving insurance team, where providing exceptional coverage and outstanding service is our passion! NOW HIRING: Licensed Life & Health Agents + Unlicensed Individuals No license? No problem! We'll guide you every step of the way to help you get licensed and start your journey toward success. Who We're Looking For: We want driven individuals ready to build a rewarding career-whether you're looking for a full-time career or a part-time opportunity that fits your lifestyle. Ask yourself: ✅ Are you willing to put in the work and hustle for long-term success? ✅ Do you see the value in personal growth and investing in yourself? ✅ Can you stay motivated and disciplined even when working independently? ✅ Are you eager to learn, open to coaching, and excited to develop new skills? ✅ Do you want to build a business that thrives-even in uncertain times? If you answered YES to any of these, keep reading! Why This Opportunity is Different: A career in financial services offers stability, flexibility, and limitless earning potential. We're not just another insurance company-we're a team dedicated to your success. What's in It for You? ✔ Work remotely - Choose part-time or full-time, set your own schedule ✔ Unlimited earning potential - Build your own agency if that's your goal ✔ No experience required - We provide hands-on training & mentorship ✔ Warm leads provided - Connect with individuals already looking for life insurance ✔ Daily pay - Get paid directly by the insurance carriers ✔ No cold calling - No pressure to sell to friends & family ✔ No hidden fees, quotas, or membership dues - Just genuine support ✔ 80% commission for most carriers + fantastic bonus structure ✔ Health insurance options available Earnings Potential: 💰 Part-Time: $70,000 - $150,000+ per year 💰 Full-Time: $70,000 - $150,000+++ per year If you're ready to take control of your future and build a meaningful career in financial services, we'd love to hear from you! 🚀 Please note that these roles are based for US candidates only.
    $26k-37k yearly est. 12d ago
  • Reservationist

    Audubon Institute 3.9company rating

    Sales Associate And Customer Service Job In New Orleans, LA

    The Call Center Representative is responsible for answering all incoming and outgoing telephone and email requests related to Audubon and assists in organizing Audubon Birthday Parties when support is required. The Reservationist's role is to provide accurate and relevant information about Audubon's attractions and value-added services, help troubleshoot web sales difficulties, and fulfill guest requests courteously and efficiently. The Call Center Representative must meet the following requirements to deliver on the Audubon mission. Provide a guest experience of outstanding quality. Demonstrate a proactive and professional customer service attitude, keen attention to detail, excellent follow-through, and an ongoing sense of urgency to the waiting customer. Demonstrate efficient work habits and follow attendance policy. Prompt and knowledgeable response to customer email inquiries - forwarding to the appropriate Audubon department when indicated. Accurately consult with the public on rates, combos, value tickets, transportation, hours of operation, discounts, and membership. Anticipate obstacles and offer knowledgeable solutions. Assist with booking birthday parties, cabana rental and after hours events. Provide excellent services for General upgrades. Assist in rescheduling general admission visits. Assist with general admission online refunds and searching for web sales. Assist in rescheduling online sales zoo rain checks. Maintain a clean and safe working area. Weave quality entertainment through the guest experience. Utilize all opportunities to update their job knowledge of Audubon attractions, exhibits, and new products. Educate our diverse audience about the natural world •. Assist, refer, and advise callers appropriately. Assist, refer, and advise callers appropriately concerning injured or nuisance wildlife and unwanted exotic pets. Communicate information about Audubon's education programs to groups concerning injured or nuisance wildlife and unwanted exotic pets. Communicate information about Audubon's education programs to groups. Operate a financially self-sufficient collection of museum To deliver on the Audubon service promise, the Call Center Representative will: Welcome Make eye contact with every customer encounter, smile at every person, and offer friendly phrases and greetings. Wear an identification badge. Walk individuals to their destinations instead of pointing; aid people who look confused. Assume ownership of potential safety hazards (wipe-up spill, pick up trash). Always have a camera-ready look. Share Maintain a positive attitude and pleasant tone of voice (remember it is not what you say, but how you say it) Coach coworkers on service expectations. Utilize the power of teamwork to give excellent service. Know when to involve management Inspire Know the answers to questions or seek out the answers . • Utilize proper phone etiquette (answer the phone within three rings, smile before answering the call, ask for permission, and wait for a response before placing the caller on hold). Ensure the work area is free of food, drink, socialization, and personal business. Follow the Dress Code Policy on clothing and grooming. Keep unpleasant concerns behind closed doors (vent backstage). Experience: Previous customer service experience in customer service, hospitality, tourism, or the retail industry is preferred. Education: 1. High School diploma or equivalent required 2. Some college education is preferred. Software Requirements: proficiency in Microsoft Office Suite and data entry. Machinery/Tools/Equipment Requirements: Must use mobile devices, computer, fax, scanner, phone, and copy machine. Physical Requirements: Light Work: exerting up to 20 pounds of force occasionally or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. It may involve sitting most of the time but also walking or standing for brief periods. Sitting or standing, bending, stooping, and the ability to carry items weighing up to 20 pounds. Constant adequate range of motion and mobility required. Regular near acuity with clarity of vision at 20 inches or less is required. Typical ability to collect and analyze numerical and written data and verbal information to reach logical conclusions and ability to determine the time, place, and sequence of operations or actions required. Regular talking and the ability to express and exchange ideas using language are expected. Regular hearing and the ability to perceive the nature of sounds. The ability to read, record, or type data quickly and accurately is required. Environmental/Working Conditions: Working long hours between breaks or meals required. Ability to work under and handle stress appropriately required. May be exposed to high, medium, or low noise intensity. Constant contact with co-workers is required. Affinity for animals preferred. Exposure to fluctuations in temperatures may be required. Exposure to outdoor conditions may be required. On-call and working unusual times of day (early morning, after hours, holidays, weekends) will be required.
    $25k-28k yearly est. 5d ago

Learn More About Sales Associate And Customer Service Jobs

How much does a Sales Associate And Customer Service earn in New Orleans, LA?

The average sales associate and customer service in New Orleans, LA earns between $15,000 and $29,000 annually. This compares to the national average sales associate and customer service range of $21,000 to $38,000.

Average Sales Associate And Customer Service Salary In New Orleans, LA

$21,000

What are the biggest employers of Sales Associate And Customer Services in New Orleans, LA?

The biggest employers of Sales Associate And Customer Services in New Orleans, LA are:
  1. The Home Depot
  2. Primegrow Staffing
  3. Global Elite Group
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