Sales Associate/Cashier
Sales Associate And Customer Service Job 48 miles from Livonia
BROAD FUNCTIONS: To obtain payments for goods while maintaining a high level of customer service. SPECIFIC RESPONSIBILITIES:
Provides fast and friendly customer service
Itemizes and totals purchases
Verifies customer's age on restricted items
Collects payments and/or verifies credit acceptance.
Balances Cash Drawer
Receives Merchandise
Stocks shelves and cooler
Controls Inventory and cash through proper transaction record keeping
Performs light paperwork duties as assigned
Maintains professional appearance and grooming standards as outlined in the employee handbook.
Maintains Safe and Clean working environment
CONTACT WITH OTHERS - Internal:
Will have contact with other store clerks and managers on a daily basis
CONTACT WITH OTHERS - External
CUSTOMERS
Vendors
Requirements
Education:
Some high school or equivalent with the ability to read and perform math.
Ability to read, speak and understand English.
Experience:
Ability to understand and implement written and verbal instruction.
Ability to interact with customers on a friendly basis and work in a fast-paced environment
Availability:
Must be available to work weekends and holiday
Physical:
Must be able to work any area of the store when needed and to operate a computerized Point of Sale system/cash register.
Position requires bending, standing, walking and repetitive use of hands and arms the entire workday.
Must have the ability to lift 10 pounds frequently and up to 50 pounds occasionally.
Position requires the ability to handle exposure to extreme temperatures and cleaning chemicals.
Must be able to work alone
Expert Consultant, Customer Insights
Sales Associate And Customer Service Job 13 miles from Livonia
Locations: Dallas | Denver | Chicago | Boston | New York | Brooklyn | Summit | Washington | Detroit | Minneapolis | Atlanta | Austin | Miami | Durham | Houston | San Francisco | Seattle | Los Angeles | San Diego
Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
What You'll Do
Thanks to digital advances, companies know more about the intentions of their customers than ever before. CCI Experts help our clients capitalize on this opportunity by utilizing customer data to unlock differentiated insight, and leveraging it to drive business strategy, operational improvements and product & service innovations.
Customer Insight Experts work seamlessly with clients and consulting team members to discover unique sources of value and translate project findings into actionable recommendations. In this role, you will conduct consumer research and synthesize insights to help clients address their biggest challenges and execute their business in new ways that deliver competitive advantage and bottom-line results.
CCI experts play a critical role in helping insight projects succeed, managing consumer research efforts and communicating findings to clients. Assignments vary greatly-ranging from drafting surveys to inform the investment thesis for a corporate client looking at an acquisition in a new market, to developing, executing and analyzing qualitative and quantitative research to inform a Brand Repositioning or Innovation effort.
Select responsibilities include:
Direct Client Engagement and Support
You will use a wide range of qualitative and quantitative research techniques to drive business impact with our clients. You will lead the research from design to analysis. Together with the project team, you will always translate research findings into actionable business recommendations for the client.
Proposal Development Support
You will drive the client proposal development by assisting in the creation of materials and participating in the selling process. As an Expert, you will lead research plans and outline BCG's capabilities in the Consumer Insight domain.
Intellectual Capital Development
You will contribute to broaden and deepen the knowledge base of the firm: improving BCG's proprietary frameworks, methodologies & tools and developing knowledge of generalist consultants. You will develop state of the art tools, working hand in hand with BCG's Consumer Knowledge Team staff. You will play a role in the growth of CCI through case execution, client development, and intellectual property & product creation.
Vendor Management
You will advise BCG's project teams on how to best select and manage external research vendors and help the broader CCI Operations team continuously validate/improve external relationships.
Our Expert Consulting Track
The Expert Consulting Track (ECT) is vital to BCG's ability to successfully meet our clients' demand for deep expertise and advanced technical capabilities. Experts deliver next-level impact for BCG's most complex and cutting-edge client challenges. Experts focus on developing BCG's thought leadership, commercial capabilities, and intellectual property assets; and their work is essential to our delivery model. Working as part of a multidisciplinary team to bring the ‘best of BCG' to our clients, Experts come from diverse backgrounds, with expertise often gained outside of BCG in industry, academia, or specialized consulting.
What You'll Bring
5+ years of industry and/or consulting experience, with a focus on consumer research, product management, or quantitative analytics and insight generation (ideally in a marketing or consumer experience organization)
Demonstrated experience using quantitative and analytical skills to generate insights that inform business strategy. Mastery of Excel required; familiarity with tools such as Alteryx and Tableau a plus
Familiarity with performing data analysis, producing quantitative modeling, and interpreting data through a business and economic lens to create commercial recommendations
Ideal candidates may have the following experience, but it is not required:
Working in Consumer Insight at the brand or category level for a global, blue-chip Consumer Goods/Services company (e.g., Procter & Gamble, Unilever)
Operating in a research/analytics/insights role for a major custom research firm (e.g., Ipsos, TNS), or in an analytics/research role for a major syndicated data company (e.g., Nielsen, IRI, GFK)
Working as a junior consultant or consumer research/insight specialist for one of the large/global or premium/specialized consulting firm
Demonstrated expertise across a wide range of research topics (e.g., pricing, branding, growth), survey data analysis, and quantitative methodologies (e.g., conjoint analysis, segmentation techniques, drivers analyses)
Experience with customer journey mapping (including pain point identification), particularly as it relates to journey improvement or digitization
Mastery of statistical analysis concepts and techniques
Sufficient knowledge and experience with qualitative research, an understanding of customer pathways, and knowledge of digital platforms is a plus
Previous consulting experience, including slide writing and analytics
Bilingual in Spanish and English preferred
Who You'll Work With
At the core of BCG's Center for Customer Insight is a group of expert consultants and knowledge team members who specialize in the design, execution, interpretation, utilization, and application of consumer and customer insight research to business problems.
As part of our consulting cohort, CCI Experts work alongside our generalist and specialty consultants to form “one BCG team,” capable of delivering deep strategy and technical expertise.
CCI Experts are energized by the “detective work” of finding the opportunity hidden inside each new business challenge. They bring knowledge on key trends and marketing topics due to their specialization across various industry sectors and markets. At BCG, we measure our success by our clients' success, and Consumer & Customer Insight is an integral part of our work as strategy advisors. By translating and amplifying the voice of the consumer, we provide recommendations that directly lead to clients taking action to advance their goals and create meaningful, enduring impact.
Additional info
You'll be based in:
Location is flexible to any U.S. city where BCG currently has an office (Boston, New York, Brooklyn, New Jersey, Philadelphia, Washington DC, Detroit, Chicago, Minneapolis, Atlanta, Austin, Miami, Raleigh-Durham, Houston, Dallas, Seattle, San Francisco, Los Angeles, San Diego).
You'll be traveling:
Travel is anticipated (~30-50%) and will vary based on specific project locations.
For U.S. applicants:
BCG is an Equal Employment Opportunity employer and is committed to a policy of administering all employment decisions and actions without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
The first year base compensation for this role is:
Consultant: $190,000 USD
In addition to your base salary, you will also be eligible for an annual discretionary performance bonus and BCG's Profit Sharing and Retirement Fund (PSRF) contribution. BCG also provides a market leading benefits package described below.
At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members.* That's zero dollars in premiums taken from employee paychecks. All our plans provide best in class coverage:
Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
Dental coverage, including up to $5,000 (USD) in orthodontia benefits
Vision insurance with coverage for both glasses and contact lenses annually
Reimbursement for gym memberships and other fitness activities
Fully vested retirement contributions made annually, whether you contribute or not
Generous paid time off including vacation, holidays, and annual office closure between Christmas and New Years
Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
*Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage.
To learn more about our employee benefit please check our BCG Benefits page.
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E - Verify Employer. Click here for more information on E-Verify.
Customer Service Agent
Sales Associate And Customer Service Job 21 miles from Livonia
Earn up to $20.50 per hour! PLUS $1.00 shift premium after 6pm!!
We want to train you to become a Successful Customer Service Specialist!
Central Transport, LLC, a leader in LTL (less-than-truckload) transportation for more than 90 years is currently looking to help you grow professionally by becoming a Customer Service Specialist for our Corporate Office in Warren, MI. While this client relations role is a critical position to maintain customer perception within our organization, it is also a great “first office job” to help you get started in your career or continue to grow the skills you already have. Our representatives are provided with in depth training which will develop your professional office skills.
This a tremendous opportunity for college students able to work full time, recent graduates and those ready to get back into the professional workforce!
Skills and duties you will learn and develop:
· You are going to learn how to address customer inquiries via phone and email including tracking/tracing, scheduling pick up requests, process instruction, and rate quotes
· We will teach you how to research issues using available resources.
· You will become proficient in maintaining detailed records and documentation for each customer interaction
· You will become an effective communicator with internal parties as necessary regarding the needs of specific shipments
· You will learn how to handle a variety of scenarios with the ability to think decisively
What you will bring to the table:
· Must be 16 years of age
· Excellent attendance and the ability to work Monday through Friday
· Superior communication skills
· Strong attention to detail and sense of urgency
· Ability to maintain a professional demeanor
· Experience with Microsoft office (Outlook), and willingness to learn company specific systems
· Ability for detailed note taking
· Upbeat personality/positive outlook
What's in it for you?
· Full-Time shifts are available between 10:00am and 9:00pm (Monday-Friday, no weekends! Willing to work around school!)
· Ability to promote and grow within the organization!
· Paying up to $20.50 per hour
· 401(k)
· Shift Premium after 6:00 pm
· For Full-time employees:
Health, dental, vision, and life insurance
PTO
Household Goods Moving Salesperson
Sales Associate And Customer Service Job 13 miles from Livonia
Household Goods Moving Salesperson - Detroit, MI
The moving and relocation industry seeks a Household Goods Moving Salesperson to join a dynamic team in Detroit, MI. This position is ideal for a results-oriented sales professional who thrives in a fast-paced atmosphere and has prior expertise in domestic moving services. If you thrive in building relationships, closing transactions, and providing clients with flawless moving experiences, this is the opportunity for you!
What You'll Be Doing:
Create and manage a pipeline of residential relocation clients through outbound sales efforts.
Conduct in-home and virtual surveys to get precise moving estimates.
Develop relationships with consumers and walk them through the relocation process.
Close sales opportunities by communicating effectively about service options and benefits.
Collaborate closely with the operations team to ensure efficient scheduling and service delivery.
Follow up with clients to ensure their contentment and encourage referrals.
Networking, prospecting, and attending industry events can all help to generate new business.
Create and display custom moving service proposals.
Keep up to date with industry trends and rival services.
Maintain CRM records that include specific customer contacts and sales progress.
Meet and exceed sales and revenue targets.
Handle all client concerns properly and efficiently.
What We're Looking For:
Proven sales expertise in the moving & relocation industries dealing with household good moves.
Strong negotiation and closing skills, with a customer-centric approach.
The ability to conduct accurate in-home or virtual move surveys.
Excellent communication, interpersonal, and organisational abilities.
Self-motivated, with the ability to work autonomously and meet sales goals.
Knowledge of CRM software and Microsoft Office Suite.
Interested? Reach out to Alchemy Global Talent Solutions today.
Customer Service Administrator
Sales Associate And Customer Service Job 10 miles from Livonia
The Customer Service Administrator plays a crucial role in delivering exceptional customer service to both internal teams and external customers. This position provides essential administrative support for Sales and Service activities, ensuring a seamless experience by addressing customer needs, resolving inquiries, and maintaining clear communication. By managing order statuses, repair updates, and service requests, this role ensures that both customers and internal staff receive timely and accurate information, enhancing overall satisfaction and operational efficiency.
Key Responsibilities:
Serve as the primary point of contact for customers, handling non-product related inquiries such as order status, repair updates, quotes, and payments.
Ensure the accuracy of customer quotes, confirming details such as prices, terms, and shipping information.
Convert verified quotes into orders upon receiving and confirming the customer's purchase order.
Generate accurate invoices and ensure they are delivered to customers within the correct timelines.
Proactively communicate with customers regarding delivery updates, purchase order changes, and other relevant information.
Coordinate the processing of service orders for repair shipments and subcontracting, managing incoming repairs and updating databases as needed.
Assist both Inside and Outside Sales Representatives with maintaining and updating the C4C database.
Support quote generation with guidance from Sales teams.
Collaborate with Global Manufacturing Plants to ensure timely product delivery, escalating delays or issues as needed.
Provide Sales Engineers and Managers with requested data and information.
Perform additional tasks as required to support the department and enhance service delivery.
Qualifications:
High school diploma or equivalent.
Two or more years of experience in customer service or a related field.
Familiarity with Export Compliance Procedures.
Ability to interpret shipping manifests, packing sheets, and other documentation related to incoming goods.
Knowledge of transducers and related electronics.
Proficient in Microsoft Office Products.
Strong organizational skills.
Experience with ERP and CRM databases.
Excellent written and verbal communication skills.
Physical requirements: ability to sit at a desk 80% of the workday; ability to use a computer for 80% of the workday; ability to lift 50 lbs.
About Kistler:
Kistler is the global leader in dynamic measurement technology for measuring pressure, force, torque, and acceleration. Our cutting-edge technologies form the foundation of Kistler's modular solutions, enabling customers in industry and science to optimize their products and processes, securing a sustainable competitive edge. As a pioneering Swiss company, we drive the evolution of automobile development, industrial automation, electrified drive technology, automated and connected driving, emission reduction, and smart factories with our unique sensor technology.
Why Kistler?
At Kistler, your expertise is valued and nurtured. We offer exciting career opportunities in a global environment, providing a generous benefits package including medical, dental, vision, life, and disability coverage, a 401k plan with a 4% company match, and generous personal and vacation time allowances. Join us and be part of a team that shapes the future of measurement technology. Kistler Instrument Corporation is an Equal Opportunity Employer.
Salesperson
Sales Associate And Customer Service Job 48 miles from Livonia
The candidate for this position will excel at creating and closing new opportunities. By using a consultative approach to selling, this person will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers.
Responsibilities
Meet and exceed sales targets
Successfully create business from new and existing customer accounts
Manage complex negotiations with senior-level executives
Build rapport and establish long term relationships with customers
Qualifications
2-5 years' quota carrying sales experience
Experience and working knowledge of CRM systems
Demonstrable track record of over-achieving quota
Strong written and verbal communication skills
Salesperson
Sales Associate And Customer Service Job 13 miles from Livonia
Are you ready to ignite your career in sales with passion and professionalism? We are on the hunt for a dynamic and motivated Outside Sales Representative to join our vibrant team and propel the growth of our life insurance products. As a key player in our sales force, you will forge strong client relationships, uncover customer needs, and offer tailored life insurance solutions. This thrilling role lets you work independently, meet potential clients in various settings, and hit your sales targets in a rewarding and supportive environment.
Key Responsibilities:
Prospecting and Lead Generation: Leverage our unique platform that targets qualified candidates seeking our diverse life insurance products, allowing you to focus more on client interactions and less on lead hunting.
Client Consultation: Perform comprehensive needs assessments to understand clients' financial goals and insurance needs, presenting and explaining life insurance options to help clients make informed decisions.
Sales Presentation: Deliver captivating sales presentations to individuals and groups, showcasing the benefits and features of our life insurance products. Tailor presentations to address specific client concerns and preferences.
Relationship Management: Cultivate and maintain long-term relationships with clients, offering continuous support and service. Conduct regular follow-ups to ensure customer satisfaction and policy retention.
Market Research: Stay abreast of industry trends, competitive products, and market conditions. Utilize this knowledge to position our life insurance products effectively and provide clients with pertinent information.
Sales Reporting: Keep precise and up-to-date records of sales activities, client interactions, and progress toward sales targets. Prepare regular reports for management review.
Compliance: Ensure all sales activities adhere to regulatory requirements and company policies, maintain confidentiality of client information, and uphold ethical standards.
Qualifications:
Proven experience in sales, preferably within the insurance or financial services industry.
Exceptional communication and interpersonal skills, with the ability to build rapport and trust with clients.
Outstanding presentation and negotiation skills.
Self-motivated with a results-driven mindset and the ability to work independently.
Willingness to travel within the assigned territory and manage a flexible schedule.
Valid driver's license and reliable transportation.
High school diploma or equivalent; a bachelor's degree in business, finance, or a related field is a plus.
You must have a life insurance license or be able to obtain one (we will assist you in acquiring your license if you are not currently licensed).
Benefits:
Competitive compensation with the most attractive commission and bonus structure in the industry.
Comprehensive training and continuous professional development.
A supportive team environment with access to seasoned mentors.
Opportunities for career advancement within the company.
Compensation:
The range is based on the average rep in current markets
Bonuses are performance-based and paid every month on the 15th
Residuals are paid on the anniversary date of the client's sale.
Customer Service Administrator
Sales Associate And Customer Service Job 10 miles from Livonia
The Customer Service Administrator plays a crucial role in delivering exceptional customer service to both internal teams and external customers. This position provides essential administrative support for Sales and Service activities, ensuring a seamless experience by addressing customer needs, resolving inquiries, and maintaining clear communication. By managing order statuses, repair updates, and service requests, this role ensures that both customers and internal staff receive timely and accurate information, enhancing overall satisfaction and operational efficiency.
Key Responsibilities:
Serve as the primary point of contact for customers, handling non-product related inquiries such as order status, repair updates, quotes, and payments.
Ensure the accuracy of customer quotes, confirming details such as prices, terms, and shipping information.
Convert verified quotes into orders upon receiving and confirming the customer's purchase order.
Generate accurate invoices and ensure they are delivered to customers within the correct timelines.
Proactively communicate with customers regarding delivery updates, purchase order changes, and other relevant information.
Coordinate the processing of service orders for repair shipments and subcontracting, managing incoming repairs and updating databases as needed.
Assist both Inside and Outside Sales Representatives with maintaining and updating the C4C database.
Support quote generation with guidance from Sales teams.
Collaborate with Global Manufacturing Plants to ensure timely product delivery, escalating delays or issues as needed.
Provide Sales Engineers and Managers with requested data and information.
Perform additional tasks as required to support the department and enhance service delivery.
Qualifications:
High school diploma or equivalent.
Two or more years of experience in customer service or a related field.
Familiarity with Export Compliance Procedures.
Ability to interpret shipping manifests, packing sheets, and other documentation related to incoming goods.
Knowledge of transducers and related electronics.
Proficient in Microsoft Office Products.
Strong organizational skills.
Experience with ERP and CRM databases.
Excellent written and verbal communication skills.
Physical requirements: ability to sit at a desk 80% of the workday; ability to use a computer for 80% of the workday; ability to lift 50 lbs.
About Kistler:
Kistler is the global leader in dynamic measurement technology for measuring pressure, force, torque, and acceleration. Our cutting-edge technologies form the foundation of Kistler's modular solutions, enabling customers in industry and science to optimize their products and processes, securing a sustainable competitive edge. As a pioneering Swiss company, we drive the evolution of automobile development, industrial automation, electrified drive technology, automated and connected driving, emission reduction, and smart factories with our unique sensor technology.
Why Kistler?
At Kistler, your expertise is valued and nurtured. We offer exciting career opportunities in a global environment, providing a generous benefits package including medical, dental, vision, life, and disability coverage, a 401k plan with a 4% company match, and generous personal and vacation time allowances. Join us and be part of a team that shapes the future of measurement technology. Kistler Instrument Corporation is an Equal Opportunity Employer.
Automotive Service Advisor
Sales Associate And Customer Service Job 3 miles from Livonia
Are you ready for a change but worry that you will leave where you're at and start working at a place that doesn't care about the employees?Come experience the Gordon Chevrolet Difference! We truly care about our employees and our customers! In fact our customers and employeesjust voted us
Best Auto Dealer Service Department in Metro Detroit 3 years running!
AUTOMOTIVE SERVICE ADVISOR
Would you like to be a member ofa thriving business that is committed to family, values it's staff, has an inspiring company culture, and is actively involved with the community and local charities? If so, this opportunity might be for you!
THE POSITION:The service advisor is responsible for scheduling service work, following up with customers, and for selling additional services to customers.
THE WHY:
Competitive Compensation
Employee Discounts
Benefits (Medical, Dental, Vision,Long term and short term disability insurance, Accident Insurance, Employer paid life insurance, and much more)
401(k) with Employer Match
Paid Time Off
Holiday Pay
Skills & Qualifications:
Problem Solving
Documentation and Repair Order Entry
Solid knowledge of computers and proficient in web navigation
Strong written and verbal communication skills
Customer focused
Ability to overcome objections
Positive Attitude
Team Player
Essential Duties & Responsibilities:
Maintain Customer Satisfaction Index (CSI) rating as set by service manager
Greet customers in a timely, friendly and professional manner. Let customers who are waiting know that they will be helped soon. Communicate with customer to determine the nature of their mechanical problem(s). Obtain accurate customer and vehicle data
Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with the manufacturers' specifications
If additional work is needed, clearly explain the exact repair instructions, making a special note of the main reason(s) the customer brought the vehicle in. Repair orders must be legible
Notify dispatcher of incoming work
Provide estimates for labor and parts. If the cost of service cannot be established during reception, leave open and contact the customer later for approval
Establish each customer's method of payment. Obtain approval of credit, if necessary
Obtain customer's signature on repair order; provide customer with a copy
Follow up progress of each repair order during the day. Contact customer by telephone regarding any changes in the estimate of time promised. Record changes on repair order in the approved manner
Handle telephone inquiries regarding work in process and appointments
Compare final invoice with original repair order
Analyze quality control report to ensure that work is completed as requested to reduce comebacks
Deliver vehicle to customer and answer any questions
Maintain follow up program on additional items found in need of repair
Establish and maintain good working relationships with customers to encourage repeat and referral business
Ensure that work areas and customer waiting areas are kept clean
Come Join Our Team Today!
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Salesperson
Sales Associate And Customer Service Job 21 miles from Livonia
Full job description
We are looking for sales professionals, including life and/or health agents, ready to learn virtual sales & tele sales that would like to earn what they are worth, NO CAP.
The Brooks Agency Powered by Equis Financial, an Integrity Marketing Company, is searching for talented and ambitious individuals who are serious about making a six- seven figure income using a turn-key multifaceted system.
Why Work with TBA?
You will be trained to work with ready-to-purchase clients that provide 1:1 consent and have access to more than 20+ A rated carriers. The markets that we will focus on will be Mortgage Protection/ Life Insurance, Final Expense Whole Life, Index Universal Life, and Fixed Indexed Annuities. These are the 4 quadrants that we've been training agents in for over 20 years and have had tremendous success with.
We offer generous compensation up to 140%
No pressure sales, we use a consultative approach.
We train agents on both tele sales and virtual presentations using Zoom.
Working in middle-class and senior markets where families are UNDER insured.
Lead generation is provided by a myriad of lead systems! NO COLD CALLING!
*** As an Integrity Marketing Partner, we have access to Integrity Lead Center! This has been a complete GAME CHANGER for our agents since the marketing is already done for you! ***
Responsibilities:
Must be willing to work a minimum of 20 hours a week. While we are only looking to work with individuals who want to earn commissions EVERY WEEK, there is NO CAP and how much you earn is up to YOU!
Be willing to learn the TBA system including phone script, "in home" virtual/ tele sales presentation, product placement ect.
Team support environment is required with TBA's Learning Management System.
Must be able to review underwriting guidelines and make product selections based on client age, health, and desired insurance coverage.
Qualifications:
TOP SALES REPS (will train) and/or Licensed Insurance Agents.
Familiarity with the lead-based system is a plus.
Coachable, Patient, Ambitious and a Team Player Mentality!
Must have basic computer skills.
Must have a smart phone and a laptop.
Fulltime/Part Time
Pay: $50,000.00-$150,000.00 per year
Expected hours: 20-40 per week
Monday-Friday Weekends as needed
COMMISSION ONLY PAY
Area Customer Service Associate
Sales Associate And Customer Service Job 12 miles from Livonia
:
Area Customer Service Associate
Ready to grow your career? Empire Today is seeking an Area Customer Service Associate. Area Customer Service Associate serves as the primary point-of-contact for customers within their designated Area that need assistance. The Area Customer Service Associate assists with escalated customer issues and handle administrative concerns. This position reports to the Area Customer Service Manager.
We offer:
Health benefits.
401K plan.
Paid time off and holiday pay.
Wellness program.
Professional development & career advancement opportunities.
Lots of perks.
Responsibilities:
Assist with answering incoming customer service calls.
Review, monitor, and track Service Requests (SRs) report for assignment and resolution on a daily and weekly basis, for their designated area
Ensure that urgent requests are handled promptly (i.e., Hot and Threat service requests).
Export information from database into Excel spreadsheet for assignment and prioritization.
Submit daily prioritized excel report to appropriate personnel.
Track and update changes to the SR report and provide updated report to Area Customer Service Manager.
Assist Area Customer Service Manager with review of letters from Better Business Bureau, Attorney General, and Department of Labor to determine resolution.
Assist in identifying service gap trends in the designated area and provide this data to Area Customer Service Manager.
Monitor area hunt group to respond to customer inquiries.
Create and submit letters to customers.
Assign SRs through Siebel database.
Communicate with customers the dates and times for repairs; schedule services in Precision Order.
Make job related calls to customers and collect feedback from customers to ensure that they are pleased with their purchase.
Request and collect referrals from every satisfied customer during the post installation call process.
Report on negative customer feedback from post calls and collaborate with appropriate manager on remedy determination.
Monitor all SRs assigned to corporate POCs to ensure swift completion.
Utilize aged service request reports to manage service request cycle times.
Keep abreast current product lines and familiarize with new product lines to keep product knowledge current.
Perform other functions as necessary or assigned.
Qualifications:
Minimum one (1) year of customer service experience preferred.
Highschool diploma or equivalent; associate degree preferred.
Flooring or home improvement industry experience preferred.
Proficient in MS Word, Excel, and Outlook.
Excellent oral and written communication skills.
Strong telephone etiquette and professional demeanor.
Problem-solving skills.
Excellent organizational skills.
Team player.
Ability to set priorities and meet deadlines.
Why You'll Love Empire· We empower our employees to strive for their unique goals. Within such an inclusive company with unlimited growth opportunities, how far you go is up to you.· We take care of our people. We start investing in you from day one. The perks and benefits we offer help you live well, both at work and at home.· We have an unmatched company culture. We've won multiple awards for employee and customer satisfaction, and we believe it all comes down to our culture of teamwork, creativity, and growth.· We're one of the nation's most recognizable brands. You'll enjoy the stability that comes with a national company and a sense of pride when you're a part of our team.· Visit *********************************** to learn more
Sales Associate - Part Time - Somerset Collection
Sales Associate And Customer Service Job 19 miles from Livonia
WHAT WE BELIEVE
We believe in inclusion, we believe in self-expression, we believe in no judgement and we believe in individualism.
WHO WE ARE
We are bold, we are tenacious, we are courageous and brave.
We are a cast of characters;
We embrace our differences and we share our likenesses.
Moose Knuckles is looking for sales associates to join our crew. We dare to be different, and you should too. Service for us is about being authentic, irreverent, and honest. We elevate the experience by being ourselves. You have luxury experience, and know the importance of quality craftsmanship, product knowledge, outreach, and genuine connections. You elevate the experience at each step of the customer journey and drive for better results every shift.
Some of What You'll Do:
Selling, clientelling and providing a memorable experience to each customer
Engaging in conversation in a genuine manner
Providing relevant and detailed product knowledge in each customer interaction
Providing speedy service
Completing large transactions with high level of attention to detail
Taking customer information for follow up and email blasts
Keeping the store clean and maintaining strong visual standards
Restocking sales floor and keeping store tidy during downtime
Understanding the importance of diversity and inclusion and how it plays a role in our day to day interactions with each other and with customers
Follow the rules; understand and comply with all company policy, procedures and operations
Some of What You'll Need:
Minimum 2 years of mid-luxury or luxury experience
You call your most valued customers when there is something they'd love
You know all the key performance points around our jackets and deliver them with charm
You know how to elevate an experience for everyone that walks in our door
You always drop what you're doing when customers walk in, offer water, a smile and a joke.
You are honest with the customer.
You know teamwork makes the dream work.
You're not afraid of losing a sale if your co-worker can sell it better.
You know if you can lean, you can clean, and nobody needs to tell you to get a move on.
Sales Associate
Sales Associate And Customer Service Job 12 miles from Livonia
Base salary + commission.
Self-motivated, results-driven, and comfortable in quota bearing environment.
Creative problem solver with the ability to multi-task, stay organized, and communicate effectively, even under pressure.
Customer focused with a proven track record for building and maintaining long-term value-based relationships with busy clients that have high expectations.
Passion for exceeding expectations and delivering exceptional service to a busy and demanding clientele.
Conduct initial client consultation and generate new leads through referrals, networking, and cold calling.
Perform all phases of the sales/design process, including client meetings, site measurements/verification/analysis, cost estimates, proposals, and project presentation.
Ability to organize project materials and site details, while coordinating with clients, production team and subcontractors during regular site visits.
Qualifications:
5+ years of sales, B2B, or business development experience, preferably within the landscape design sales (and snow removal) or related industry
Degree in (landscape) architecture, design, or equivalent
Proficiency in Microsoft Office products; willingness and ability to learn landscape, estimate, and CRM software.
Understanding of landscape plant material, planting techniques appropriate for the Michigan region, construction (including irrigation) products and procedures.
Experience of installing plants and/or hardscaping materials a plus
Valid Michigan driver's license and a good driving record
Why work with Great Lakes Landscape Design?
In addition to offering competitive pay and benefits, we are committed to furthering the career development of our employees. We believe in providing training and career development opportunities for employees who demonstrate a strong work ethic, think creatively, and manage time and projects efficiently and safely.
If you are interested in applying for this position, please complete this brief survey prior to consideration:
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Experience and License Requirements
Landscaping or Horticultural field
General Construction Material/Practices (optional)
General Sales
Valid Driver's License
Degree in landscape architecture or landscape design
Sales Specialist
Sales Associate And Customer Service Job 7 miles from Livonia
Our client, a global tier one automotive supplier, is looking for a Sales Specialist to join their growing team in Farmington Hills and manage Japanese OEM accounts.
Why work here?
This company is a recognized leader in their product space and is experiencing growth in North America. Their product lines are diversified across several verticals providing global strength and stability. This is a full-time, direct-hire position with a base salary, bonus, mileage reimbursement and full benefits package (medical, vision, dental, 401K match).
Responsibilities
The Sales Specialist is responsible for leading & managing the commercial relationship with customer and account activities:
Maintain and expanding customer relationships
Support mid-term planning and KPIs
Assist with global and local sourcing strategies, quotations, and negotiations
Manage VE/VA activities and sourcing results
Oversee pre-production and mass production pricing, approvals, and tracking
Lead APR, pricing maintenance, and customer scorecard management
Handle service parts, quality issues, and end-of-production preparations
Support customer requests and performance reviews
Travel up to 20% as needed
Experience
Bachelor's Degree in Business or Engineering
4+ years in a Sales Account Support or Account Manager role with an Automotive Parts company
Toyota Sales working experience, preferred
If you are interested in learning more, please apply to this posting.
Service Specialist
Sales Associate And Customer Service Job 26 miles from Livonia
Service Specialist - Clarkston, MI
The Service Specialist act as the main point of contact for customers, suppliers, and sales teams regarding orders and shipments. Ensure excellent customer service while managing responsibilities efficiently. Respond to customer inquiries about orders, shipments, inventory availability, and complaints.
SERVICE SPECIALIST RESPONSIBILITIES
Customer Service & Communication
Maintain predictable and dependable attendance.
Serve as a customer advocate to ensure satisfaction.
Follow the 2-hour call-back policy for internal and external inquiries (phone, email, fax).
Provide high-quality customer service in alignment with company core values.
Develop and maintain positive relationships with customers, sales teams, and internal departments.
Order Processing & Inventory Management
Accurately process sales orders for assigned account managers and customers.
Adhere to the Proactive Customer Service Model.
Monitor customer inventory and sales reports to ensure proper stock levels and on-time shipments.
Manage custom stock, blanket purchase orders (POs), and consignment inventory to prevent stock-outs and aged inventory.
Logistics & Freight Management
Coordinate freight consolidation efforts and develop cost-saving strategies with the sales team.
Issue paperwork for returns and credit/debit memos in a timely manner.
Process Bill of Lading requests within a 48-hour receipt goal.
Collaboration & Support
Provide backup support for other customer service team members when needed.
Participate in continuous improvement initiatives, training, and team meetings.
Document customer complaints and forward them to the Customer Service Manager.
Stay knowledgeable about all products, account specifics, and industry trends.
Engage in Lean meetings and contribute to Lean blog discussions.
Travel with account managers when necessary.
SERVICE SPECIALIST REQUIREMENTS
Qualifications
Minimum of 2 years of customer service experience (industry-related experience preferred).
Maintain professionalism, integrity, and a positive attitude.
Skills & Abilities
Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint, Publisher).
Ability to read, interpret, and apply instructions from manuals and documentation.
Strong verbal and written communication skills to interact with various audiences.
Basic math skills (addition, subtraction, multiplication, division, fractions, decimals).
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Salesperson
Sales Associate And Customer Service Job 29 miles from Livonia
Position Overview: Are you ready to ignite your career in sales with passion and professionalism? We are on the hunt for a dynamic and motivated Outside Sales Representative to join our vibrant team and propel the growth of our life insurance products. As a key player in our sales force, you will forge strong client relationships, uncover customer needs, and offer tailored life insurance solutions. This thrilling role lets you work independently, meet potential clients in various settings, and hit your sales targets in a rewarding and supportive environment.
Key Responsibilities:
Prospecting and Lead Generation: Leverage our unique platform that targets qualified candidates seeking our diverse life insurance products, allowing you to focus more on client interactions and less on lead hunting.
Client Consultation: Perform comprehensive needs assessments to understand clients' financial goals and insurance needs, presenting and explaining life insurance options to help clients make informed decisions.
Sales Presentation: Deliver captivating sales presentations to individuals and groups, showcasing the benefits and features of our life insurance products. Tailor presentations to address specific client concerns and preferences.
Relationship Management: Cultivate and maintain long-term relationships with clients, offering continuous support and service. Conduct regular follow-ups to ensure customer satisfaction and policy retention.
Market Research: Stay abreast of industry trends, competitive products, and market conditions. Utilize this knowledge to position our life insurance products effectively and provide clients with pertinent information.
Sales Reporting: Keep precise and up-to-date records of sales activities, client interactions, and progress toward sales targets. Prepare regular reports for management review.
Compliance: Ensure all sales activities adhere to regulatory requirements and company policies, maintaining confidentiality of client information and upholding ethical standards.
Qualifications:
Proven experience in sales, preferably within the insurance or financial services industry.
Exceptional communication and interpersonal skills, with the ability to build rapport and trust with clients.
Outstanding presentation and negotiation skills.
Self-motivated with a results-driven mindset and the ability to work independently.
Willingness to travel within the assigned territory and manage a flexible schedule.
Valid driver's license and reliable transportation.
High school diploma or equivalent; a bachelor's degree in business, finance, or a related field is a plus.
Life insurance license or the ability to obtain one (we will assist you in acquiring your license if you are not currently licensed).
Benefits:
Competitive compensation with the most attractive commission and bonus structure in the industry.
Comprehensive training and continuous professional development.
A supportive team environment with access to seasoned mentors.
Opportunities for career advancement within the company.
Compensation:
Range is based on the average rep in current markets.
Bonuses are performance-based and paid every month on the 15th.
Residuals are paid on the anniversary date of the client's sale.
Broadcast Integration Sales Specialist
Sales Associate And Customer Service Job 17 miles from Livonia
About Us
Summit Technology Group is a leading provider of innovative broadcast engineering solutions. We specialize in designing, integrating, and supporting high-quality broadcast equipment for television, radio, and digital media platforms. Our commitment to excellence and innovation drives us to deliver cutting-edge technology that helps our clients succeed in the fast-paced world of media broadcasting.
Position Overview
We are seeking a Broadcast Integration Sales Specialist to drive sales and business development for our broadcast integration services and technical solutions. The ideal candidate will have a strong understanding of broadcast engineering, studio design, and RF transmission systems, combined with excellent sales and relationship-building skills. This role involves working closely with commercial, public, and non-commercial educational radio and television station owners, engineers, and decision-makers to identify their technical needs and provide customized solutions.
Key Responsibilities
Develop and execute a sales strategy to generate new business opportunities in broadcast integration and technical services.
Identify and engage prospective clients, including radio and TV broadcasters, network operators, and government agencies.
Build and maintain strong relationships with clients, understanding their technical and operational challenges.
Present and promote Summit Technology Group's integration services, equipment offerings, and technical solutions.
Collaborate with our engineering and project management teams to develop tailored proposals and solutions.
Stay updated on industry trends, regulatory changes, and emerging technologies in broadcasting.
Represent the company at industry events, trade shows, and conferences.
Meet and exceed sales targets and revenue goals.
Qualifications & Skills
Experience in broadcast technology sales, integration services, or related fields.
Strong knowledge of radio and television broadcasting equipment, RF transmission systems, and studio automation.
Ability to translate technical concepts into sales opportunities and customer solutions.
Excellent communication, negotiation, and presentation skills.
Self-motivated with the ability to work independently and as part of a team.
Familiarity with broadcast manufacturers and vendors is a plus.
Willingness to travel as needed for client meetings and industry events. International travel ability is a plus.
Proficiency with Google Workspaces (Gmail, Google Drive, etc.), Zoho Books, Zoho Billing, HubSpot CRM, and Microsoft Office tools.
Clean driving record and ability to rent vehicles in all 50 states and Canada.
Interested candidates should submit their resume, a cover letter detailing their relevant experience, and any certifications or portfolio of previous work in broadcast technology sales to ******************************.
P.S. Ideas L.L.C. dba Summit Technology Group affirms its commitment to Equal Opportunity Employment and complies with all applicable laws.
Loan Sales Specialist
Sales Associate And Customer Service Job 26 miles from Livonia
At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.
In the Role
Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options
Requirements:
High School Diploma or GED
Preferred:
Sales, Collections or Customer Service experience
Bilingual - Spanish
Location: On site
The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.
Who we Are
A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)
Paid sick leave as determined by state or local ordinance, prorated based on start date
Paid holidays (7 days per year, based on start date)
Paid volunteer time (3 days per year, prorated based on start date)
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.
At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.
Key Word Tags
Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership
Sales Specialist
Sales Associate And Customer Service Job 12 miles from Livonia
About the Company - Our agents help families all over the country find the Life insurance, Retirement Solutions and Financial Services Solutions they need to protect their futures.
About the Role - You would specialize in a revolutionary form of Life insurance called LIVING BENEFIT LIFE INSURANCE, that you don't have to die to collect. We are partnered with over 25 industry leading carriers to bring a portfolio of products that they can be proud to offer your clients.
Prospecting and Lead Generation: Leverage our unique platform that targets qualified candidates seeking our diverse life insurance products, allowing you to focus more on client interactions and zero time on lead hunting.
Client Consultation: Perform comprehensive needs assessments to understand clients' financial goals and insurance needs, presenting and explaining life insurance options to help clients make informed decisions.
Sales Presentation: Deliver captivating sales presentations to individuals and groups, showcasing the benefits and features of our life insurance products. Tailor presentations to address specific client concerns and preferences.
Relationship Management: Cultivate and maintain long-term relationships with clients, offering continuous support and service. Conduct regular follow-ups to ensure customer satisfaction and policy retention.
Market Research: Stay abreast of industry trends, competitive products, and market conditions. Utilize this knowledge to position our life insurance products effectively and provide clients with pertinent information.
Sales Reporting: Keep precise and up-to-date records of sales activities, client interactions, and progress toward sales targets. Prepare regular reports for management review.
Compliance: Ensure all sales activities adhere to regulatory requirements and company policies, maintaining confidentiality of client information and upholding ethical standards.
Qualifications -
Proven experience in sales, preferably within the insurance or financial services industry.
Exceptional communication and interpersonal skills, with the ability to build rapport and trust with clients.
Outstanding presentation and negotiation skills.
Self-motivated with a results-driven mindset and the ability to work independently.
Life insurance license or the ability to obtain one (we will assist you in acquiring your license if you are not currently licensed).
Pay range and compensation package -
Range is based on the average rep in current markets
Bonuses, are performance based and paid every month on the 15th
Residuals are paid on the anniversary date of the clients sale.
Our goal is to offer inclusive and accessible financial protection, helping individuals and families secure their future with confidence.
Restaurant Team Member
Sales Associate And Customer Service Job 13 miles from Livonia
Team Member
Opportunity Awaits!
Carrols owns and operates more than 1,000 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-paced team that serves up the best burgers around and has a great time doing it! At Burger King you are not only making food, but also making friends that work together to help customers have it their way.
What Does a TEAM MEMBER do?
Serves our sizzling burgers to hungry customers
Welcomes the customer, takes accurate orders and manages their payments operating a cash register
Restrooms, dining area and kitchen all need to be kept clean and meet safety and health standards
Our stores get flaming busy! Our Team Members need be able to work as a team in a fast paced environment to keep our guests happy and full. Your part of the team effort includes packaging food and drinks, and making sure the restaurant is clean and maintains health and safety standards.
We always want our customers to be happy, so you may have to answer a question or two, or resolve issues every once in a while.
Our People are Made To Order
We are looking for awesome people to be on our team!
You must be at least 16 years old
You must be able to work in a fast-paced environment with your team
Working Hard!
The Team Member Position requires several physical demands including:
Remaining on your feet for several hours at a time
Lifting and carrying up to 25 pounds
Manual dexterity as it pertains to pressing and grabbing
Ability to communicate and read
Frequent bending, kneeling, stooping and reaching
Carrols Cares
We start our Team Members with competitive pay. Have it your way and enjoy flexible scheduling and sizzling benefits!
Carrols participates in the BKC student scholarship program started by the founder, Jim McLamore. Jim believed in higher education and so do we! By awarding over $7 million in scholarships to over 24,000 students each year, BKC plays a big part in making students dreams of going to college a reality!
Real Good Food
Carrols is committed upholding the Burger King Brand and to serving our customers the exact sandwich they want, made to order and delivered quickly by a friendly team member!
Success never tasted so good! If you want to unwrap your new career in a business that sizzles with potential, and have a great time doing it, click APPLY to submit your application today!