Customer Experience Associate
Sales Associate And Customer Service Job In Denver, CO
At Paw Prosper, we're dedicated to helping pets stay healthy, recover quickly, and age gracefully. Our mission is to provide pet parents and industry experts with truly effective solutions for injury and aging challenges. We're seeking a passionate and tenacious Customer Experience Associate to be the voice of our company, directly assisting our valued retail customers and veterinary and professional partners through phone calls, emails, chats, and texts across a wide variety of product lines.
In this role, you'll be on the front lines, interacting with customers daily. You'll become an expert in our line of life-changing pet wellness, rehabilitation, and recovery products, guide customers through making the right selection for their furry family members, tackle obstacles to ensure a positive experience, manage and maintain a ticketing pipeline across multiple brands, and contribute to elevating our customer support standards.
If you're ready to change pet lives and help elevate the customer experience for the family of brands under Paw Prosper, we want to meet you!
RESPONSIBILITIES & IMPACT
This role is responsible for but not limited to:
Providing exceptional customer support through phone, email, chat, and SMS channels
Educating customers and wholesale partners on the products' features and how each feature benefits a specific condition or need. This is a critical element of the role, and we will set you up for success with training.
Partnering with internal departments to promptly solve customer and wholesale partner challenges and provide internal feedback to improve the overall customer experience
Partnering with the Head of Customer Experience and team in creating and maintaining team resources and staying up-to-date on changes made to tools and resources
Supporting our sales and ops process with administrative tasks such as inputting and maintaining customer data and orders in Shopify and providing logistics updates on orders
QUALIFICATIONS
Education + Experience
2+ years of experience in an end-to-end customer service role in e-commerce or similar roles
Prior experience with addressing a high and steady volume of customer interactions from multiple channels and brands
Experience using customer communication and/or management platforms, such as Gorgias, Zendesk, or similar tools
Skills + Abilities
Passionate about our mission to provide pets with the lifelong mental, physical, and emotional support they need to stay healthy, recover quickly, and age gracefully
Strong communicator and passionate about building a wonderful customer experience under our brands with customers and wholesale partners alike
Highly empathetic, proactive, self-motivated, and curious by nature
Comfortable with ambiguity and resilient and adaptable to changes as we grow
Operates with an open-mindedness and demonstrates a willingness to continuously learn and adapt to changes
Ability to multi-task with minimal errors
Tech savvy and able to quickly adapt to new software and workflows (Slack, GSuite, Dialpad, Gorgias, and any other customer communication/ticketing software)
Other Requirements
This full-time in-person role is based in Aurora, CO, during our office hours from 9 AM to 5 PM M-F.
BENEFITS
Multiple benefit options partially paid by the employer
401k (employer match 3%)
Wonderful team of passionate professionals and enthusiastic pet lovers
Dog-friendly office
COMPENSATION
Base salary range: $50,000-$60,000
Performance bonus
Financial Customer Service Professional
Sales Associate And Customer Service Job In Greenwood Village, CO
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.
Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.
What you will do
Work in collaboration with a team of associates and launch your financial services career in our call center! New to the industry? No problem. Develop a solid foundation through our paid associate training program and receive continuous coaching for your role and career trajectory. Partner with our team and clients to:
Provide excellent service within our call center for our customers' retirement savings accounts
Educate and empower our customers without having to make cold calls or sales
Communicate critical plan updates and changes
Process contribution changes, loans, and withdrawals
Process general account changes upon direction from the customer
Receive the opportunity to train and study to obtain FINRA Series 6 & 63 licenses
What you will bring
Availability to work a 40-hour work week, outside of traditional business hours, Monday through Friday with an occasional Saturday
Associates degree or higher AND at least one year of customer service experience (including but not limited to food service, retail, hospitality, teaching, military, or banking) OR two or more years of customer service experience
Capability to work overtime as required based on business need
What will set you apart
Fluency in both English and Spanish
Financial Services or call center experience
FINRA series 6 and 63 or higher equivalent licensure
A passion for providing quality customer service
Desire to engage with customers over the phone
Capability to adapt communication style while servicing our diverse customer base
Attention to detail and ability to learn and apply financial industry policies, processes, and procedures
Required Minimum Internet Specifications:
To ensure you are set up for success, you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to attend training and work without interruption. Other necessary computer equipment, headset and training materials will be provided.
Minimum service level of 50Mbps download and 10Mbps upload to ensure the best voice quality
Associates are
required
to connect their computers directly to a modem or router using an Ethernet cable to ensure consistent voice quality.
#PJCS
What we offer you
We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.
Medical, dental, vision and life insurance
Retirement savings - 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
Tuition reimbursement up to $5,250/year
Business-casual environment that includes the option to wear jeans
Generous paid time off upon hire - including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
Paid volunteer time - 16 hours per calendar year
Leave of absence programs - including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
Business Resource Groups (BRGs) - internal networks that rally around common interest, experiences and identities such as race, ethnicity, gender, ability, military status and sexual orientation. BRGs play a vital role in educating and engaging our people and advancing our business priorities.
Base Salary Range
$37,000.00 - $50,950.00
The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.
Equal opportunity employer
•
Drug-free workplace
We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.
***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.***
Job Posting End Date at 12:01 am on:
04-15-2025
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Workplace Flexibility: Remote
Consumer Sales Representative-Retail
Sales Associate And Customer Service Job In Arvada, CO
Type of Position: Full Time - 40 Hours per Week
Hourly Rate: $19.23 with Uncapped Commission!
Hours: Monday - Friday 8:00AM - 5:00 PM (NO WEEKENDS!)
Sign on Bonus: $2,500
The Consumer Sales Representative-Retail is a key contributor in TDS's overall consumer strategy to grow, delight and retain our customers. Our motto is to grow revenue and achieve sales goals by providing exceptional customer service. The Consumer Sales Representative-Retail handles customers that walk-in to our Retail stores as well as handles inbound customer calls when no customers are in the office.
This position is the primary point of contact for consumer customers inquiring about products and services. This position takes ownership of thoroughly understanding the features and benefits of all the consumer products and services we offer. The Consumer Sales Representative-Retail also keeps current on all pricing, procedures, promotions, tools, and systems used to place orders, update billing and maintain record of customer contacts.
In addition to base pay and an excellent benefits package, the Consumer Sales Representative-Retail is assigned monthly sales goals established for key strategic products such as Voice, High Speed Data, TV, Mobile, and Strategic product sales. The Consumer Sales Representative-Retail must meet these goals and maintain customer service quality expectations for additional commission incentive programs.
At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?
Responsibilities:
Deliver Sales & Retention Results through Providing Exceptional Customer Service: Exceed or Meet Monthly Sales Goals of Strategic Products such as but not limited to, Voice, High Speed Data, TV , Mobile, and Internet Content Product Offerings through face to face and over the phone interactions. Exceeds retention goals, by using save techniques that involve negotiation & interpersonal communication skills to prevent customer churn. Works to ask lifestyle questions and promote services to fulfill customer needs. Is also responsible for reselling customers on the benefits of having TDS service, subsequently protecting existing revenue.
Moves/Adds/Changes/Disconnect Inquiries: Delight and retain existing customer base by consistently providing exceptional customer service on all billing inquiries, seasonal service requests, toll inquiries, and other miscellaneous inquiries. The Consumer Sales Representative-Retail will consult with customers on these service calls to identify customer technology needs and offer TDS product solutions they may not currently have and/or we can offer at a better value.
Cash Management Procedures - Consumer Retail must closely follow cash management procedures to assure accuracy in all cash and payment handling from customer to deposit.
Resolves construction related issues in specific markets by creating and completing Triage tickets.
Keeps current with Promotions, Products and Technology necessary to Exceeding or Meeting Sales and Retention Goals. Regular attendance and promptness for work are essential functions of this position because absenteeism and tardiness significantly impact the ability of the Company and coworkers to meet our customers' needs
Handles retail office responsibilities such as restocking supplies, unlocking and locking office, maintaining office cleanliness, participating in community events, and working with other departments to coordinate use of space.
Special Projects as assigned by Supervisor
Qualifications:
Required Qualifications
1+ years' experience in a sales or customer service role
2+ years computer experience (may include order applications, Microsoft Outlook, Word, or Excel).
Must follow the TDS attendance guidelines in order to meet TDS's business needs including but not limited to our obligations to our customers and to our customers' needs.
Other Qualifications
6+ months experience in a fast-paced environment managing multiple tasks 6+ months experience working with detailed data
Ability to meet or exceed sales goals
Demonstrate strong negotiation, selling and closing skills in reselling the service to customers who are requesting to disconnect their service.
Ability to handle a high volume of phone calls in a structured, contact center environment
Understanding of the telecommunication industry
Understanding of telecommunication products and services
Excellent interpersonal communication skills (i.e., verbal, written, listening)
Problem solving skills (i.e. customer complaints, competitive issues)
Successful completion of classroom training will be required
Demonstrated success in a competitive sales environment
Able to Work Overtime with Advance Notice
Ability to Work shift with ending time of 8:00 p.m. CST and a potential Saturday rotation
Experience working with escalated customer issues and problem resolution both over the phone and face to face.
Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what's listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!
Benefits
We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!
Associates scheduled to work 20 or more hours per week have access to:
Medical Coverage
Dental Coverage
Vision Coverage
Life Insurance
401(k) Plan
Generous Vacation & Paid Sick Leave
Seven Paid National Holidays & One Floating Holiday
Paid Parental Leave (6 weeks after 12 months of employment)
Adoption & Surrogacy Assistance
Employee Assistance & Wellness Programs
Associates working 30 or more hours per week additionally have access to:
Short-Term & Long-Term Disability
TDS Service Discounts
Education Assistance
Paid Volunteer Time
In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.
Who is TDS Telecom?
TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit tdstelecom.com to learn more!
At TDS, we are committed to Equal Employment Opportunity (EEO) and value the diversity of our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
Pay Transparency
The listed pay range reflects the minimum and maximum base compensation for this position. The base pay rate offered is expected to be $19.23 per hour. In addition, certain positions may be eligible for additional forms of compensation, such as bonuses, commissions, or equity awards.
Pay Range (Hr./Yr.): $17.66/Hr. - $26.48/Hr.
Customer Service Assistant
Sales Associate And Customer Service Job In Englewood, CO
What would a typical day look like as a Customer Service Administrative Assistant at Digicomm International?
In this role you will maintain fantastic relationships with and provide phenomenal service to Digicomm's internal teams and external customers, the largest cable operators and service providers all over the world. You would ensure that we exceed their expectations throughout the purchasing process all the way through final delivery. When issues (e.g. customs, shipping, etc.) arise, you'd work to propose solutions in partnership with the Customer Service team. And you would leave the office every day knowing that your work enables our customers to seamlessly run their businesses around the world.
Digicomm International is a leading national and international supplier and manufacturer of CATV/FTTx equipment that has experienced year-over-year growth as their product lines have continued to diversify. Known for our exceptional commitment to customer service, Digicomm is a top-rated distributor to many well-known cable and broadband operators across the country including Comcast and Charter as well as many international operators in Mexico, Latin America, and Asia. Digicomm is a privately held company that offers a customer-centric work environment poised for continued growth.
What we'll expect from you and what you'll be doing:
Maintain strong internal and external customer relationships, ensuring updated information is provided in a timely manner
Manage the Customer Service team email queue by converting appropriate emails to cases within our CRM, utilizing team knowledge and critical thinking to discern which team member should be tagged based upon the request, subject, and timing, and marking emails as addressed in the inbox
Accurately categorize case by customer, merging related cases as needed
Assist with CRM data management, including cleanup efforts to eliminate duplicate information and correct inaccurate account information, ensuring data accuracy and consistency
Track orders and ensure successful final delivery, including providing product ETAs, packing lists, and proof of delivery to customers upon request
Provide administrative assistance to our Customer Service leadership and team by managing ad-hoc requests and projects with strong time management, organization, and follow up skills
Assist our quote upload team in all aspects of uploading daily quotes; confirming that all quotes get to our virtual assistant for upload, reconciling daily CS quotes confirming that all quotes are accounted for, resolving questions from the quote upload team, and verifying that all quotes were uploaded to the QDB tool, researching any items that failed
Assist our front desk administrative team in receptionist duties such as using strong interpersonal skills to welcome clients and guests to our office and manage the Digicomm phone line
Utilize strong problem-solving skills and cross-functional collaboration to achieve satisfactory resolutions to issues
Respond to requests with a proactive and adaptable mindset, effectively prioritizing tasks and navigating competing demands to deliver timely and resourceful solutions
Accurately document customer and company files to maintain data integrity
Demonstrate a high sense of urgency and extreme attention to detail in all you do
Other duties as assigned
Digicomm International is committed to the full inclusion of all qualified individuals. As part of this commitment, we ensure that candidates and employees with disabilities are provided reasonable accommodations.
Requirements:
Authorization to work in the U.S.
Associates or Bachelor's degree preferred but not required
2+ years professional business-to-business work experience in administration, customer service, or a related discipline
Demonstrated ability to prioritize tasks effectively in a dynamic environment, balancing competing demands while maintaining a focus on high-quality outcomes
Exceptionally customer-focused with advanced written and verbal communication skills.
Advanced computer skills, specifically Microsoft Excel
Exposure to Microsoft Dynamics, or a similar CRM, preferred but not required
Willingness to remain flexible and adapt to change as we continue to grow as a company.
Digicomm International is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of actual or perceived race, color, creed, religion, ancestry, citizenship status, age, sex, marital status, sexual orientation, national origin, disability or handicap, veteran status, or any other characteristic protected by applicable federal, state or local laws.
What you can expect from us:
This position offers a competitive compensation package including a base salary range of $45,000 - $55,000 per year and the opportunity to earn a quarterly bonus based on personal and team performance. The salary range will be commensurate with experience and qualifications.
Digicomm also offers a comprehensive benefits package that includes:
Employee medical coverage premiums paid in full by Digicomm
Dental and vision plans
401(k) plan with employer match that is fully vested upon enrollment
PTO- Paid time off
Company-paid Life and AD&D insurance
Company-paid Short and Long-term Disability
Flexible Spending Account (FSA)
Health Savings Account (HSA) or Health Reimbursement Arrangement (HRA)
Professional development opportunities and career pathing
Monthly happy hours and teambuilding events
Semi-annual company celebrations
Digicomm International is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of actual or perceived race, color, creed, religion, ancestry, citizenship status, age, sex, marital status, sexual orientation, national origin, disability or handicap, veteran status, or any other characteristic protected by applicable federal, state or local laws.
Sales Associate (Superior/Louisville)
Sales Associate And Customer Service Job In Superior, CO
~*NOW HIRING FOR 6-WEEK MERCHANDISING PROGRAM*~
Job Title: Sales Associate
Pay: $20/hour (starting wage); $20.50-$21/hour (based on experience with InColor)
Status: Seasonal/Temporary (Approximately 6 weeks from mid-April to end of May +/- 2 weeks based on sales volume)
Schedule: Based on store needs. Weekend availability highly preferred. Morning shift must be able to report to stores between 5:30-6:30AM. Closing shifts must have availability until 6:00PM-8:00PM (store dependent)
Interviews: Merchandising Supervisors anticipate contacting candidates between March 20th and April 10th for jobs starting approximately April 15th.
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InColor strives to provide the highest quality product to all of our customers. We are a plant vendor providing annuals, perennials, ground cover, and vegetables to different stores across the Colorado region. As a Sales Associate you will work for our 6-week Spring Vestibule program merchandising flowers and providing customer services to our clientele inside of Costco stores across the Colorado region.
Sales Associates set, organize, care for, and sell product such as annual flowers, perennials, vegetables, herbs, and other plants within different retail stores. This position requires the ability to excel in a fast-paced environment handling a high volume of perishable product. The ideal candidate should be able to work independently with minimum supervision and optimize sales. Previous experience in retail, greenhouse, customer service, sales, or merchandising is helpful but not required.
All Sales Associates are hired as a seasonal, temporary employee to help out with our 6 Week intensive program (approximately April - June). Hours and schedules are not guaranteed and are based on the scheduling and retail needs of Merchandising Supervisors and Account management. Opportunities to work within a different InColor position after season end are based on performance, availability, and district needs.
Essential Functions/Duties:
Merchandising live goods for optimum visibility and sales.
Consolidate product placed on metal racks on wheels. Rotate/cycle stock throughout the shift to encourage sales.
Create signs, set up, and clean/sweep around display areas
Pull in racks of product and remove empty racks
Care for live plant products, clean, and cull dead/wilted product. (e.g. “dead heading”/pinch off old foliage, pruning, cycling product, etc.)
Moisture management / water dry plants per program requirements
Track inventory and change labels on sale items.
Report rack counts via electronic software at stores or via phone/text to a Merchandising Supervisor.
Speak with clients, managers, and customers about inventory within your store, and assist in providing customer service within a client location.
Maintain a positive work atmosphere by acting and communicating to clients, managers, vendors, co-workers, and employees in a respectful manner.
This position works both independently or in a team for various tasks. During open hours, teams should remain in the vestibule as much as possible to assist with customer service.
Report to Merchandising Supervisor for questions, training, and any concerns at the store level. Assist with tasks and reports for Account Management.
In addition to the above responsibilities, Sales Associates may be required to assist with various projects within client locations as needed and directed by a Merchandising Supervisor and Account Management including but not limited to updating inventory using company software, completing inventory counts, and assisting with other nearby stores within the territory.
Requirements:
Must be 17 years of age and eligible to work in the United States. (Visa sponsorship for non-citizens is not available for this position.)
Must be able to understand written and spoken English (conversational fluency required)
Must be able to work as a part of team and communicate in a respectful and timely manner when speaking to clients, customers, managers, and coworkers.
Must be able to reach and regularly lift and/or move 25-50lbs pounds and frequently push and pull racks on wheels of 50-100lbs with or without reasonable accommodation.
Must be able to perform tasks involving stooping, walking, bending, and standing for long periods of time with or without reasonable accommodation.
Must have reliable transportation to retail stores on a daily basis.
To prevent injury, employees must abide by the safety procedures set by Tagawa Greenhouse Enterprises, LLC (dba InColor).
Position requires applicants to pass a Federal & State/County Criminal Background check
To prevent injury, employees must abide by the safety procedures set by Tagawa Greenhouse Enterprises, LLC (dba InColor).
Compensation details: 20-20.5 Hourly Wage
PIb5eac94786cd-26***********3
Customer Service Specialist
Sales Associate And Customer Service Job In Longmont, CO
The Customer Service Specialist is responsive, accurate, and helpful. Providing top-tier localized customer service. Serving as an information hub between manufacturers, customers, service and sales team members. a positive company brand representative and exemplify the Michelli values of integrity, initiative, teamwork, quality, leadership, accountability Performs general clerical and administration activities to support the overall operations of the company.
Responsibilities
Greet walk-in customers with a warm and positive attitude.
Answer all incoming office calls and direct the calls to the appropriate department or person.
Monitor incoming office emails
General clerical activities
Support sales and service field employees with administrative tasks
Create vendor Purchase Orders for product sales from CRM Order Fulfillment Instructions (OFIs)
Create and maintain the order book for product sales
Generate invoices for all product sales and service orders, including all applicable fees
Call customers to collect outstanding accounts receivable
Invoice all work in a timely manner, in the period the work was completed
Ensure company adherence to profit margin expectations
Support new customer setup and credit application process
Organize and maintain file system and other records
Maintain internal documents to facilitate business processes
For service and sales calls, gather information necessary to generate the orders.
Compose and type routine correspondence.
Organize and maintain file system and other records.
Prepare outgoing mail and correspondence, including email and faxes.
Attend training sessions as necessary relating to the job.
Willing to assist other co-workers when available or time permits.
If applicable: dispatch technicians and create work orders from incoming service calls
Ship and receive equipment
Skills
Previous experience in customer support or call center environments is preferred.
Proficient in data entry with attention to detail for accurate record keeping.
Able to meet deadlines.
Excellent verbal and written communication skills to convey information clearly.
Ability to type efficiently while engaging with customers on calls or chats.
Strong problem-solving skills to handle challenging situations effectively.
A positive attitude and willingness to learn in a fast-paced environment.
Join us in delivering outstanding service that makes a difference!
Client Services Representative
Sales Associate And Customer Service Job In Broomfield, CO
Our client is seeking an empathetic and detail-oriented Client Services Representative to support Advisors in delivering comprehensive financial planning services.
This role requires a professional who is decisive, confident, and respected by colleagues and clients alike. The successful candidate will work closely with Advisors to ensure every step of the financial planning process is executed with precision and in accordance with the highest ethical and regulatory standards. This position is based in Broomfield, CO, with a hybrid work schedule of 3 in-office days per week (flexible on which days).
Key Responsibilities:
Collaborate with Advisors by collecting, inputting, and verifying data for financial plans.
Assist in running financial scenarios and finalizing plans, ensuring timely and accurate completion.
Maintain proactive client communication throughout the planning process.
Liaise with investment, insurance, and service delivery teams to gather essential information for developing comprehensive financial plans.
Work alongside Advisors to prepare meeting materials, including compliance-required account advice letters and detailed financial plans.
Update client records and documentation in preparation for review meetings.
Attend client meetings when requested to provide additional support and ensure thorough follow-up on action items.
Prepare, verify, and process client forms, applications, and other documentation with meticulous attention to detail.
Organize and maintain confidential client records in compliance with established records retention policies.
Commit to ongoing learning to stay current with regulatory and Broker Dealer requirements.
Qualifications:
Strong interpersonal and empathetic communication skills, ensuring a client-first approach.
Decisive, confident, and respected in professional settings.
Excellent organizational skills with the ability to manage multiple tasks effectively.
A solid understanding of financial planning processes; familiarity with regulatory compliance is an asset.
Series 7 and Series 66 licenses are highly preferred.
Compensation & Work Arrangement:
Competitive base salary up to $75,000 (negotiable based on experience) plus a 5-10% bonus based on performance.
Full-time position with a hybrid work schedule: 3 days in-office per week in Broomfield, CO, with flexible scheduling.
Customer Service Representative
Sales Associate And Customer Service Job In Denver, CO
A proactive Customer Service Representative eager to assist, support, and resolve customer issues, making informed decisions in a fast-paced team environment.
Never Ordinary. Are you interested in the fast-paced and growing sports gambling industry? We're seeking ambitious Customer Service Representatives to join our US team. This is not just a job; it's a career opportunity where your growth is our priority, supported by our promote-from-within culture. Imagine working in an environment where every day brings new challenges and opportunities to excel, all while being surrounded by a team as passionate about success as you are.
Join our Customer Service team at our new US headquarters in downtown Denver! This full-time position requires flexibility to support our customers across the busy sporting calendar, including evenings, weekends, and federal holidays. We're committed to training and developing our staff, ensuring your success is our success, prioritizing your career growth and our culture of internal mobility.
Starting at $23.07 per hour, with an increase to $23.94 post-training, our benefits package includes Company funded healthcare, a 401(k) with Company match, 32 paid days' off annually, bonus, on-site fitness facilities, and more.
Preferred Skills, Qualifications, and Experience
Strong individual and team collaboration skills.
Exceptional verbal and written communication abilities.
Keen listening skills.
A passion for delivering outstanding customer service.
Eagerness to expand personal knowledge and skills.
Meticulous attention to detail.
Proficiency in multitasking within a fast-paced environment.
Innovative problem-solving capabilities.
Efficient typing, literacy, and numeracy skills.
Maintain compliance with individual licensing requirements according to regulations.
Main Responsibilities
Ensuring a positive experience for our customers.
Utilizing internal tools to investigate customer inquiries, coordinating with various departments, and escalating within the Customer Service team as needed.
Communicating with customers via live chat, telephone, and email effectively and efficiently resolving customer requests and complaints in a timely and polite manner.
Conducting internal tasks to improve customer perception of our platform.
Demonstrating a thorough understanding of policies, procedures, and licensing requirements.
Advocating for responsible gaming.
bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
By applying to us you are agreeing to share your Personal Data in accordance with our Recruitment Privacy Policy - **********************************************
Service Advisor
Sales Associate And Customer Service Job In Denver, CO
Do you have superior customer service skills and a great work ethic that you want to contribute to an established and continually growing office? EA Buck Financial Services in Denver, CO is looking for a strong, detail-oriented Service Advisor to assist with various industry specific tasks to help ensure the office runs efficiently. Our formula for success is to put our customers first. If you're looking for the tools, resources, and freedom to build a great future, please contact us today!
The Service Advisor is responsible for three areas of focus which include 1) managing a personal client base as a private wealth manager providing an EPIC planning experience with the use of all three areas of EPIC products which include the BFS models and approved FIA and Life products via EPIC planning which is supported by numerous software programs and planning tools while maintaining a focus on reaching annual sales goals; 2) processing new business applications for this base of clients and for up to 4 financial advisers and; 3) acting as a client coordinator for your personal client base and the financial advisers assigned to you.
Minimum Requirements:
Bachelor's degree preferred
Previous client interaction in an office environment
5+ years of Financial Industry Experience Preferred
CFP Preferred
Life & Health paired with either a Series 65 or Series 7 & 66 combination
This position requires that you possess the following skills:
Analytical
Self-Motivated
Self-Directed
Strong Interpersonal Communication Skills
Highly Organizational
Advanced Computer Skills
Responsibilities
Private Wealth Manager:
Licenses - Maintain in good standing all required licenses to act as a PWM at E.A. Buck.
Rules - Abide by all required rules/regs of the contracted carrier, RIA, and B/D and regulators.
E&O - Maintain active E&O insurance.
Fiduciary - Act as a fiduciary for all fee-based clients.
Attendance - Attend and participate in all scheduled meetings as requested by management, maintain appointment availability as agreed upon for your office/region. Attend Workshops in your market.
EPIC Planning - Learn and stay abreast of best practices pertaining to EPIC Planning.
EPIC Products - Learn and stay abreast of all products and investments that are core to the EPIC process.
Communication - Aim to return all client emails and calls and internal communication within 2 hours or by EOD.
Tools - Master and use Nitrogen, Retirement Analyzer, Salesforce, and other software as needed to provide an Epic client planning experience.
Tax - Learn to use the EAB tax projection effectively and efficiently for Discovery and review meetings.
Client Meetings - Thoroughly prepare for all client meetings in advance and provide and EPIC planning experience.
Documentation - Document all client communication in SF which includes detailed meeting notes, phone calls, and emails within the same day of the communication.
Goals - Set annual, quarterly, and monthly sales goals and maintain focus on reaching your goals.
Service - WOW the clients, they should feel fortunate to have you and EAB as their planner and planning firm.
Education - Read/listen to at least 4 financial, educational, motivational books annually. Attend co-adviser client meetings regularly.
New Business Processor:
Check and collect incoming requests from the in-tray and the new business tray.
Review Life, Annuity & Security new business applications and servicing requests which include supporting documentation for completeness.
Enter and update new business information into the internal tracking system.
Application preparation and new business processing for your assigned advisors.
Scan & upload documents into client files in Citrix.
Assist Advisors with application preparation and new business processing.
Submit documents in their entirety to the Broker/Dealer for review and approval.
Submit vendor documents to the vendor for review and approval.
Ensure all Broker/Dealer and vendor outstanding requirements are satisfied.
Confirm source of funds are received.
Process urgent client servicing items, ex. Withdrawal requests, rebalancing/ reallocation instructions, account closure, etc.
Salesforce tracking daily on pending new business.
All new business applications accompanied by a check must be processed within 24 hours, check must be placed in the safe.
Client Coordinator:
Participate in daily check-in meetings, HIVE meetings, and WIG meetings.
Aim to return all client calls and e-mails within 2 hours.
Enter and update client and business information into our CRM.
Prepare client review summaries (“recaps”) for upcoming meetings and transfer to Advisor two weeks before their scheduled appointment. Recaps to be prepped based on Advisor planning level (Basic vs Full)
Check in with Advisors daily
Call unbooked clients, with a minimum target of 80% of clients tied to a booked appointment.
Call unbooked members, with a minimum target of 75% of members with their next appointment booked.
Call unbooked DISCOs, with a minimum target of 70% of DISCOs with their next appointment booked.
Assist Advisors with account servicing forms.
Record notes from every Registered Representatives and client conversation in Salesforce.
Act as back up to other administrative staff during lunch hour, vacation, sick days and transition periods.
Salary:
$70K-$80K
Monthly commission (uncapped)
Benefits:
401k with automatic 3% contribution from company
Pre-paid insurance (health, vision, dental, pharmaceutical)
Paid holidays
PTO
Hours:
Monday-Friday, 8am-5pm (in-office)
Presented by Advisor Employee Services Thank you for your interest in the Service Advisor role. Advisor Employee Services, a consulting firm located in Lenexa, Kansas, represents the top 1% of financial advisors in all 50 states in their hiring needs. Please take a moment to explore our website and the services provided ************************** We are not a staffing firm, but together have built a reputable and continuously expanding business model which allows us to pinpoint the exact personnel needs of these established financial advisors. If you feel that you have the skills it takes for the position responsibilities listed, please apply today!
Digital Retention Specialist
Sales Associate And Customer Service Job In Westminster, CO
Our client is an industrial technology company that concentrates on helping the world work better. Their technology enables jobs to be done more precisely and accurately so that people can build, construct, grow, and move the things they need to live and develop future communities.
The Digital Retention Specialist ensures high customer retention and satisfaction levels. This role involves proactively engaging with customers to understand and address their needs, identifying blockers to renewal, and implementing strategies to improve customer loyalty. The ideal candidate will possess excellent communication skills, a customer-centric mindset, and the ability to analyze data to drive retention efforts.
Compensation: $24.50/hr
Availability: Monday - Friday, 8am - 5pm. This role is a contract role set to last 5 months.
Job Duties:
Send outbound messages or calls to understand and address the reasons for the potential discontinuation of services.
Issue Resolution: Take ownership of customer issues, ensuring minimal escalation and high satisfaction.
Independent Decision-Making: Resolve customer needs independently and effectively.
Customer Service Excellence: Communicate with customers, internal teams, and senior management to deliver exceptional service.
Negotiation: Directly negotiate with customers to overcome adoption barriers and develop plans to resolve pain points.
Documentation: Maintain detailed records of customer interactions and activities in Salesforce.
Data Analysis: Analyze data to identify trends and opportunities for improving retention and reducing churn.
Collaboration: Work closely with the Sales and Support Teams to handle escalations and enhance the customer experience.
Content Development: Identify, create, and deliver content to support customer adoption and engagement needs.
System Proficiency: Demonstrated ability to rapidly learn and efficiently navigate multiple business systems, ensuring seamless task completion and operational effectiveness.
Qualifications:
Bilingual English/Spanish skills are a bonus
Customer Focus: Strong customer-centric and growth mindset.
Retention Expertise: Experience in customer service and retention.
Listening Skills: Excellent active listening and empathy to understand customer perspectives.
Problem-solving: Strong analytical skills and a solution-oriented approach.
Negotiation: Skilled in effective negotiation techniques, including identifying customer pain points, proposing solutions, and achieving favorable outcomes to build strong customer relationships.
Time Management: Ability to prioritize tasks and manage time effectively in a fast-paced environment.
Communication: Excellent writing and communication skills, with the ability to convey thoughts clearly and concisely.
Interpersonal Skills: Strong ability to collaborate with stakeholders and customers at various skill levels.
Trustworthiness and Professionalism: Demonstrated ability to handle sensitive information with integrity and maintain a professional demeanor.
CampusPoint is an Equal Opportunity Employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
If you need assistance or an accommodation due to a disability, you may contact us at ****************** or 1+************ (ask to speak with an HR representative). The process is outlined in CampusPoint's ADA Policy .
Entry Level med device rep - capital equipment
Sales Associate And Customer Service Job In Denver, CO
Med Device/Healthcare company looking for a med device sales rep in DENVER, CO
IF you're interested/qualified, please send your resume ******************** - thx!
SALARY - $5K/month Draw + commission and car allowance OTE first year is $100-110K with room for growth
Territory the following --> most of the WEST COAST - 40-50% travel required for this med device job and you must be on board with that part. Candidates must live in greater DENVER for this med position.
The company is looking for candidates that have around 1-2 years of fortune 1000 outside b2b sales experience from companies like ADP, PAYCHEX, CINTAS, XEROX, UNIFIRST, ERAC, BEVERAGE COMPANIES and want to break into med device sales.
they also might look at a recent college grad that displays leadership and looking to break into med device sales.
bachelors degree preferred for this position.
Floating Office Support Representative
Sales Associate And Customer Service Job In Denver, CO
Under direct supervision, the Field Support Representative (FSR) is assigned to a temporary in-house talent pool which provides replacement and/or short-term administrative services in place of Office Service Reps (and others) who are out of the office. The FSR will be assigned a home location but will be scheduled to visit other client sites within the region to provide multiple disciplines (fax, print, mail, reception and other duties, as assigned).
NOTE: This position requires heavy travel (up to 75 %), and requires either reliable public transportation or a clean driving record and a personal vehicle. Business travel expenses will be reimbursed.
Responsibilities
CUSTOMER SERVICE
· Ensures total customer (internal & external) satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships.
MAIL/PACKAGES/POUCHES
· Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames. Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations.
· Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable).
· Package and process outgoing overnight items, i.e. Federal Express, UPS, etc., to meet client and vendor deadlines. Log and deliver incoming overnight packages within established time frames.
· Log outgoing and incoming items as required and review for accuracy/completeness.
· In some locations, may be required to walk and/or deliver by transportation any legal package in a timely and proscribed manner. Secure necessary signatures and documentation to confirm delivery.
SUPPLIES/COPYING/FAXING/ADMINISTRATION
· Organize and distribute supplies to client. Verify and log orders upon delivery. Monitor inventory of copy supplies, stock paper and toner and keep supply area neat (inclusive of convenience copiers).
· Handle items for distribution to a segment of or all of client employees, affiliates, dealers, etc.
· Estimate runtime on the small to medium photocopy jobs. Check all copies produced for quality and accuracy. Produce bound copies of work when requested. Deliver and pick up copy jobs.
· May provide minor maintenance of photocopy machine such as solving paper jams, placing service calls and routine cleanings.
· Operate facsimile machines; send and receive facsimiles. Keep complete and accurate logs of incoming and outgoing facsimiles. Where appropriate, generate activity and confirmation reports, and call the receiver to confirm receipt as necessary.
· Perform other administrative duties from inserting, copying and photocopying to faxing as needed.
· Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, shipping equipment as introduced at the site.
May possibly perform any of the following functions at the direction of the Site Manager:
· Set up and maintain client's kitchen areas and conference rooms, order food and make coffee.
· Provide reception work such as answering telephones, taking messages and greeting visitors.
· Move boxes, supplies or furniture; replace light bulbs.
· May be requested to perform document scanning.
· Prepare outgoing items for shipping.
· Additional responsibilities that other employees at that site do not perform.
May prepare reports in order to measure productivity and prepare billing charges.
Qualifications
• High school diploma or equivalent
• 1-3 years' experience working in a mailroom or professional office environment.
• Capable of performing the basic job functions under general direction.
• Basic knowledge of metering, weighting, logging and other shipping procedures.
• Basic computer skills required.
• Able to perform routine and some more complex functions of various equipment and systems (fax, scanner, metering, stamping, tracking systems, photocopying, color copying, etc.) with general direction.
• General supervision and instructions given for routine work and detailed instructions given for new activities or special assignments.
• Contacts may occasionally be outside own department.
• Contacts involve the exchange of information or data requiring some explanation or interpretation.
• Excellent customer service, professional attitude and appearance are a must
• Ability to work overtime & meet deadlines
• Adherence and support of CBPS Core Values: Focusing on Results & Customers, Be Innovative and Quality Driven and Performing Ethically.
PHYSICAL DEMANDS/ WORKING CONDITIONS
• Physical activity required including bending, reaching, lifting and prolonged periods of sitting or standing.
• May lift and/or move up to 50lbs.
• Mental qualifications include ability to perform mail, delivery, copy and other administrative tasks as requested
• Good organizational skills
What We Offer:
Competitive pay & benefits!
Comprehensive training and development programs that prepare employees to advance from within.
A company focused on creating a positive work and client environment.
Employee discounts on entertainment, products, and services nationwide!
Come Join Our Team!
Sales Associate
Sales Associate And Customer Service Job In Denver, CO
Join Our Team at Artisan Rug Gallery!
Are you passionate about design, craftsmanship, and providing exceptional customer service? Artisan Rug Gallery is looking for a dedicated and detail-oriented team member to join our growing business!
Sales & Showroom Associate
📍 Location: RiNo Denver, Colorado
🕒 Schedule: Full Time
Who We Are:
At Artisan Rug Gallery, we specialize in high-quality, handcrafted rugs sourced from artisan weavers around the world. Our showroom is a hub for interior designers, design enthusiasts and homeowners seeking unique and timeless pieces.
What You'll Do:
Assist customers in selecting the perfect rug for their space
Maintain the showroom's appearance and product displays
Educate customers on rug materials, origins, and craftsmanship
Process sales transactions and manage inventory
Work closely with designers, clients, and team members to create an inviting shopping experience
What We're Looking For:
✅ A passion for home design and textiles
✅ Strong communication and customer service skills
✅ Attention to detail and organizational skills
✅ Ability to lift and move rugs as needed
✅ Previous sales or retail experience (preferred, but not required)
What We Offer:
✨ A creative and inspiring work environment
✨ Competitive pay + commission opportunities
✨ Employee discounts on beautiful artisan rugs
✨ Growth opportunities in a design-focused business that is growing year over year.
Interested? We'd love to hear from you! Send your resume and a short cover letter to ************************** or visit us in-store to apply.
Sales Associate
Sales Associate And Customer Service Job In Denver, CO
The Company
BEAT THE BOMB is the next generation of immersive group entertainment, where customers step into real-life video games. We use an innovative digital, interactive game system to reimagine the intersection of technology and human social connection. In our classic Mission experience, teams wearing hazmat suits go through a series of interactive game rooms, including a laser maze, before facing the World's Largest Paint, Slime, and Foam Bomb! Our original Brooklyn location opened in 2018. We now have locations in Atlanta, Washington D.C., Philadelphia, and Charlotte. We've hosted over 300,000 players including hundreds of corporate team building outings, school groups, and non-profit organizations. Beat The Bomb is one of the highest rated experiences in all 5 markets. We offer a full range of special event services including STEM Camps, Kid and Adult Birthday parties, Corporate Tournaments, and Bachelorette parties. We also have a virtual team building platform called Beat The Bomb Virtual, serving remote teams across the globe. Our #1 goal is to ensure every player has a BLAST!
The Denver Location
Beat The Bomb, The World's Craziest Team Game, is coming to Denver in Spring 2025! Our 7th U.S. location will open in Denver's bustling York Street Yards, bringing the excitement of our one-of-a-kind immersive social gaming experience to the Mile High City. This location features our signature 1-hour Bomb Mission Experience, where teams of 4 to 6 step into a real-life video game and get blasted-in a glass-walled Bomb Room-with paint, foam, or slime if they lose. Additionally, our Arcade Battle Experience offers a competitive team-vs.-team tournament challenge in a 3-walled digital gaming bay, along with access to The Bomb Bar's full-service menu, including draft and local beers, colorful cocktails, and delicious food. With a beer garden, sports viewing areas, and private event spaces for large groups, this location is perfect for bringing friends, family, and colleagues together. We're assembling a world-class team to launch this spot for our rapidly growing brand-so get ready to #GETBLASTED!
Essential Duties & Responsibilities:
BEAT THE BOMB is looking for an awesome Event Sales Coordinator to be the face and voice of our Event Sales team. Our goal is to deliver a premium, fun experience to a wide variety of groups - from Corporate Teams to Tour Groups to Kids STEM Programming (after school, summer camps) to Birthday parties -- and build long-term relationships with our clients. This position will require strong verbal and written communication skills and the ability to use software specific to event execution and guest relations management. This person must be willing to manage the full cycle of sales from managing inquiries, closing sales, executing contracts, and taking payments. This person will report directly to the Regional Event Sales Manager with a dotted line to the Event Sales Director in our HQ office. Core responsibilities include:
Provide excellent customer service to clients, from initial inquiry through menu & event development, and negotiations
Respond to inquiries and leads via phone and email, ensuring all clients receive initial replies in an enthusiastic and timely manner
Maximize revenue for each event by offering comprehensive packages and upsell items in a thoughtful and compelling manner
Work with clients to gather all necessary information to ensure that you sell them on the appropriate experience
Process correspondence (internal & external), proposals, contracts, payments and BEOs accurately and in a timely manner
Other duties as assigned by the Regional Event Sales Manager or General Manager
Attend local networking events, meetings, and conferences for lead generation
Provide tours of the location for potential clients
Support additional local marketing efforts such as local partnerships, influencer marketing, flyering and other 'guerrilla' marketing tactics
Qualifications:
2+ years of experience in a related field - sales, guest relations, retail or hospitality, administrative or executive assistant roles
Highly self-motivated and hardworking with a hunger to learn, grow & win every day
Strong follow through with full ownership of the sales process from start to finish
Comfortable with software platforms
Detail oriented given work involves event planning, contracts and payment processing
Exceptional communication skills - both written and verbal
Believes in and lives by the Beat The Bomb Values: Bring positivity, take responsibility, build the future, create the FUN
Experience with Salesforce, TripleSeat or similar CRM platform a plus
What We Offer
Competitive Pay, Tip Pools and Monthly Bonus Pool
Commission structure tiered at 1%, 3%, and 5% of everything you sell based on goals that are met.
Paid time off: up to 5 days in year 1 and 10 days after 1st year
401k plan
$500 Annual Learning Stipend for professional development [Full-Time Only]
Referral Bonuses
Medical, dental and vision insurance (Full-time Only)
HSA (Full-time only)
Transit Benefits
Life Insurance Benefit Options (Full-Time Only)
Free fountain beverages and discounted meals (free for kitchen staff)
An opportunity to advance or expand your career with company growth
A chance to be a part of an exciting and fast-growing start up team
Friends & family ticket discounts!
Customer Service Representative
Sales Associate And Customer Service Job In Golden, CO
We are partnered with a family-owned business that delivers top-quality plumbing, heating, electrical repairs and upgrades throughout the Denver Metro area. Our client remains committed to a small business approach, treating every customer with the best in customer service. From minor repairs to complex upgrades, they handle all household needs with professionalism and expertise. Their mission is to provide reliable, high-quality home services while maintaining a personal touch.
The Customer Service Representative will serve as an important member of the team- ensuring all customers receive outstanding customer service. This role involves answering inbound calls to assess customer needs, scheduling service jobs, and making outbound calls to expand company membership. This is an in-office role based in Golden, CO.
REWARDS
Competitive hourly pay of $18/hour
Opportunity to work in a dynamic, customer-focused environment
Unlimited earning potential with commission opportunities
Performance-based bonuses that reward top achievers for exceeding goals
REQUIREMENTS
High school diploma or equivalent
Strong written and verbal communication skills
Excellent phone etiquette, active listening, and customer service skills
Ability to multi-task, prioritize, and manage time effectively
Willingness to undergo background and drug tests in accordance with state and federal law
Reliable mode of transportation to commute to the office
RESPONSIBILITIES
Answer inbound calls from prospective and current customers with professionalism and efficiency
Manage and schedule customer appointments accurately and efficiently
Make proactive outbound warm calls to existing customers to schedule services and promote offerings
Educate customers on services, promotions, and options to enhance their experience
Address customer inquiries, provide solutions, and escalate concerns as needed
Emerge is committed to being an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other protected characteristic. In compliance with the Job Application Fairness Act, we ensure a fair and equitable recruitment process and provide necessary and reasonable accommodation. We value diversity and encourage individuals from all backgrounds and experiences to apply
Inside Sales Representative
Sales Associate And Customer Service Job In Denver, CO
Woodgrain is seeking an experienced candidate to join our sales team. With a vast selection of some of the industry's top building products and millwork- including doors, windows, columns, decking, and more- we provide our dealers with top-of-the-line products from the best supplier brands in the country.
The Inside Sales Representative is responsible for supporting the sales efforts of the branch to ensure the successful execution of sales plans. The Inside Sales Representative sells, quotes, and promotes the building materials program in addition to ensuring prompt and accurate communication with customers on their orders and delivery dates.
Compensation and Benefits
Competitive compensation package (base pay & commission)
Career advancement opportunities
Medical, Vision, Dental Insurance
Paid time off (PTO) and company-paid holidays
401(k) Retirement Plan with company match
Essential Duties and Responsibilities
Work with customers to convert inbound inquiries into actual sales.
Overcome technical and business objections for prospective customers.
Emphasize salable features, quote prices, and prepare sales orders for orders obtained.
Make outbound sales calls based on sales activity plans generated by the Sales Manager or General Manager.
Develop and maintain customer relationships.
Estimate date of delivery to customer based on product knowledge, order processing, production, and delivery schedules.
Investigate and resolve customer problems, including warranty service.
Update customers on any changes to the promised delivery date.
Enter new customer data and other sales data for current customers into the computer database.
Comply with required company policies and procedures.
Communicate with buyers on product shortages or quality issues.
Additional duties may be assigned.
Education and Experience
Associate's degree or equivalent from a two-year College or technical school; Bachelor's degree preferred
3-5 years related experience and/or training; or equivalent combination of education and experience
Knowledge, Skills, and Abilities
Proficient computer skills; experience using Microsoft Excel, Word, Outlook, and PowerPoint (intermediate or advanced).
Must exhibit customer service skills and the ability to develop relationships over the phone.
Results-driven and ability to generate innovative and creative solutions to problems.
Ability to develop quick rapport with employees and customers.
Possesses general business acumen.
Ability to manage multiple projects.
Inside Sales Representative - Industrial
Sales Associate And Customer Service Job In Denver, CO
The Inside Sales role at Accu-Tube is responsible for the growth of the Industrial segment of our steel tubing business. Generate new leads, manage customer relationships, and help develop a sales strategy to grow our Industrial business.
PRIMARY JOB RESPONSIBILITIES
Serve as primary contact for Industrial sales segment
Work with our manufacturing team to understand production volume and technical requirements.
Create share of sales pipeline, annual budgets, and monthly forecasts to execute plan.
Proactively identify gaps in sales budget and forecasts and develop an action plan to mitigate gaps.
Proactively communicate business risks at an account by gathering competitive intelligence on products, regulations, technologies, and business in general.
Identify new product/technology needs for key customers.
Utilize CRM for reporting customer-facing activities.
Demonstrate clear product and technology expertise.
Manage a large volume of customer communication: email and phone calls.
Identify customers' needs to achieve satisfaction.
Originate new customer relationships.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Work with internal resources to fulfill customer requests.
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies.
Take the extra mile to engage customers.
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Monitor and analyze customer's usage of our product.
Must be flexible with work schedule.
Other duties as assigned by management.
Travel as required - 10% anticipated.
EDUCATION REQUIREMENTS
Bachelor's Degree in Engineering or related field.
2 years' experience in similar role or customer facing sales role.
Strong written and verbal communication skills
QUALIFICATIONS/CHARACTERISTICS
ERP systems/fundamentals knowledge and understanding.
Experience with Salesforce.com or a CRM system
Strong background in the use of Excel and other “Office” tools
Manufacturing environment experience preferred.
Must work and interact effectively and professionally with and for others throughout various levels of the organization.
Ability to work in collaborative and independent work situations.
Ability to work with minimal supervision.
Maintains professional and technical knowledge through self-directed learning, collaboration with experts and by attending educational workshops.
WORKING CONDITIONS
Indoor production environment, duties performed indoors, adequate lighting and comfortable temperatures. Occasional exposure to moderate noise and machinery with mechanical moving parts. Availability 24/7 to respond as business situations require.
PHYSICAL REQUIREMENTS
Occasionally positions self to move an item
Frequently move about the production floor and office area
Frequently operates a computer, enters data into systems, verifies information, etc.
Travel Sales Specialist: Spain x Portugal
Sales Associate And Customer Service Job In Boulder, CO
Must Haves:
Minimum 2-5 years of experience in Sales
Background in travel-related roles (e.g., travel agent, flight attendant) or personal travel experience, particularly abroad
Experience traveling to multiple locations in Spain or Portugal for at least two weeks or more.
Previous experience and success establishing strong connections with customers
Day to Day:
A growing travel company in Boulder, Colorado is looking to add a Travel Sales Specialist to their team! As a Travel Sales Specialist you will be in charge of helping travelers with personalized itineraries for the desired destination: Spain and/or Portugal and making sense of complex travel products. Your objective is to achieve a high conversion rate and maximize sales volumes but leveraging excellent communication and sales skills, while delivering high-quality customer service. This role is offering a base salary of $56,000 + commission. If this sounds like the role for you, please apply today!
Inside Sales Representative
Sales Associate And Customer Service Job In Longmont, CO
BITS - Bolder IT Solutions, INC is an IT solution provider and a white label Enterprise Service Provider located in the Denver Metropolitan Area. We work with start-ups and Fortune 100 companies to help them grow through IT and technology transitions.
Role Description
This is a full-time hybrid role for a an inside sales professional at BITS. The role is located in the Denver Metropolitan Area with flexibility for some remote work.
Qualifications
Managed Services and IT background
Sales skills
Strong sales and customer relationship management skills
Excellent communication and problem-solving abilities
Sales Specialist
Sales Associate And Customer Service Job In Denver, CO
Ready to apply those retail/bartending skills toward a rewarding and long-term career? We offer a structured 40-hour schedule, full benefits, great starting pay ($50k-$60k based on experience), plus uncapped bonuses averaging $15k-$25k on top! ZERO industry experience required, we'll teach you everything you need to know!
As a sales consultant, you are the face of the property and are responsible for building relationships to drive sales and increase retention.
What you get:
40hrs/week guaranteed - weekend availability required, all major holidays off.
Competitive Base pay determined by skillset and experience, plus an uncapped bonus.
Performance-based career growth, including but not limited to: Sales Manager, General Manager, and Regional Trainer.
Medical, dental, vision, and life insurance - individual medical benefits paid for by the company 100% after 3 years!
401(k) program with company match.
Paid Vacation & Paid Personal/Sick days
$1,000 / year flexible spending account (FSA) - for medical expenses
What we're looking for:
Top performers with a proven track record in selling and exceeding metrics/KPIs.
Someone who enjoys selling and exceeding sales metrics.
2-4 years in retail, restaurant, hospitality, or similar industries.
Open to direct feedback, resilient and solutions-oriented.
Motivated and thrive in a reward and recognition culture.
What you'll do:
Meet and exceed monthly and weekly sales targets, metrics and KPIs
Use our sales process to build rapport to increase retention
Execute Lead generation to convert phone and email leads into in person appointments
Overcome objections to close the sale
Use hard closing, upselling and cross selling techniques to turn a no into a yes
Company Culture - Reward and Recognition:
Wish Lists - Every associate puts together a list of items you want but may not need. Some examples include designer handbags, NFL tickets, all-inclusive vacations, and many more!
Bi-annual awards Ceremonies recognizing top-performing associates across the company, from maintenance to regional managers.
Partnership - Promotions are based on excellence, and earning an equity stake in the business is projected to be worth more than $1 million in 20 years.
careers.connorgroup.com/reward-and-recognition
Since 1992, the company has grown from $0 to $5 billion in assets. This is your opportunity to join a company that rewards hard work and offers career development and a defined career path