Customer Service Specialist
Sales Associate And Customer Service Job 31 miles from Fairfax
Note: All communications with candidates will be kept strictly confidential.
What to expect:
As a Customer Service Specialist, you will manage customer interactions, provide guidance on products and services available, and collaborate with internal teams to deliver exemplary customer experiences. If you are excited to work closely with customers, passionate about customer satisfaction, and are ready to make an impact, we want to hear from you!
Pay Rate: $24.00 - $27.00 / Hour
Job Type: Full-time
Work Location: Laurel, Maryland
What you will get to do:
Serve as the primary contact to assist customers over the phone, in person, and via email with a high volume of customer contacts in peak season
Become knowledgeable in the company's services and products to work confidently and consistently with customers on what best fits their needs
Engage customers with an enthusiastic, interested, courteous, and professional demeanor.
Collaborate effectively with internal teams and coworkers to address inquiries and concerns in a timely manner
Effectively resolve customer issues while also considering the company's policies, profitability, and overall business objectives.
You will bring these qualifications:
Experience Level: Mid-Level
Education: High School Diploma or Equivalent is required
Customer-focused with previous experience delivering top-notch customer service, and passionate about helping people.
Exceptional problem-solving, interpersonal, and professional verbal and written communication skills.
Adaptability and flexibility with a sense of urgency and the ability to thrive in a fast-paced and changing working environment
Proven computer skills with Microsoft Office experience. ERP, CRM experience is preferred.
Shift & Schedule: Monday - Friday, 8:00 am - 4:30 pm
About QSS:
Candidates rely on us for career matching, coaching, and skilled training. Clients know they can count on us to provide their business with a top-notch, customized workforce. We help talented and driven individuals find opportunities that are right for both the individual and client. Quality Staffing Services has served the community with the mission to help great people find great jobs since 1995.
Quality Staffing Services has three Maryland offices: Cambridge, Easton, and Salisbury to service clients and candidates across the entire Delmarva Peninsula (Delaware, Maryland, and Virginia).
Customer Relations Coordinator
Sales Associate And Customer Service Job 13 miles from Fairfax
The National Certification Commission for Acupuncture and Oriental Medicine (NCCAOM) is a non-profit 501(c)(6) organization established in 1982. The NCCAOM is the only national organization that validates entry-level competency in the practice of acupuncture and Oriental medicine (AOM) through professional certification. NCCAOM certification or a passing score on the NCCAOM certification examinations are documentation of competency for licensure as an acupuncturist by 46 states plus the District of Columbia which represents 98% of the states that regulate acupuncture. All NCCAOM certification programs are currently accredited by the National Commission for Certification Agencies (NCCA). All NCCAOM Certification Programs carry the NCCA seal.
Role Description
Job Summary:
The Customer Relations Coordinator is responsible for managing and enhancing customer relationships by serving as the primary point of contact for phone and email inquiries, complaints, and feedback. This role assists customers through the NCCAOM certification and recertification application process, ensuring exceptional customer service, effective communication, and a seamless experience. Additionally, the coordinator collaborates with internal teams to resolve issues and drive customer satisfaction. The ideal candidate should have experience working in a certification or credentialing environment and a solid understanding of certification versus state licensure. At a minimum, they must have experience in a fast-paced setting, serving customers, processing applications, and maintaining accurate records.
Customer Support:
· Respond promptly to customer inquiries via phone, email, chat, or other communication channels.
· Address and resolve customer complaints in a timely and professional manner.
· Provide detailed and accurate information about certification, recertification, or other processes.
Relationship Management:
· Build and maintain strong, long-lasting relationships with applicants and certified Diplomates.
· Actively gather and analyze customer feedback to identify trends and areas for improvement.
· Ensure customer satisfaction through regular follow-ups and proactive communication.
Collaboration:
· Work closely with departments to address applicants/Diplomate/PDA Provider needs.
· Escalate unresolved issues to appropriate departments and follow through until resolution.
· Assist in the development of customer service procedures, policies, and standards.
· Assist with the preparation of conference exhibiting materials.
Data and Reporting:
· Maintain accurate constituent records and document interactions in Zendesk and CRM systems.
· Process certification applications for applicants from ACAOM-accredited programs, matching the documents received, and checking ADA and legal status.
· Approve applicants to sit for NCCAOM exams through a third-party exam administration vendor.
· Assist customers with certification/exam verifications through state medical/acupuncture boards.
· Process recertification applications, auditing professional development coursework and activities, updating personal information, and contacting diplomates regarding any outstanding requirements.
· Identify opportunities for process improvements and contribute to strategy development.
Performance Expectations for All Staff:
· Respect the confidentiality of information learned through employment with the NCCAOM.
· Perform job responsibilities in compliance with the policies and procedures contained in the NCCAOM Employee Handbook.
· Communicate with stakeholders through email or on the telephone, as needed.
· Participate in-office staff meetings.
· Annually read, review, and provide input into the job description and associated training task list during the annual performance development review.
· Assist with maintaining and developing departmental policies and procedures.
· Implement all policies and procedures of the organization in compliance with the internal management system.
· Perform job responsibilities in accordance with NCCA requirements.
· Follow all NCCAOM security policies and procedures.
· Maintain a professional, courteous, and respectful attitude toward fellow employees.
· Support other department activities.
· Maintain a courteous and respectful attitude toward applicants, Diplomates, NCCAOM Board members, or other members of the public.
· Promote positive public relations for the NCCAOM.
· Perform all tasks safely and responsibly.
Required Skills/Abilities:
· Excellent verbal and written communication skills.
· Ability to ensure excellent customer service skills.
· Must exhibit a high attention to detail and the ability to remain efficient and organized at all times.
· Excellent time management skills with a proven ability to meet deadlines while managing several assignments.
· Strong analytical and problem-solving skills.
· Ability to function well in a high-paced and at times stressful environment.
· Proficient with Microsoft Office Suite or related software.
Education and Experience:
· Bachelor's degree in Business Administration, Communications, or a related field preferred.
· 2+ years of related experience, preferably in a certification or credentialing environment.
· Familiarity with CRM tools and customer service software is a must.
· Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is a must.
Key Competencies:
· Empathy and patience in dealing with diverse customer needs.
· Attention to detail to ensure accurate documentation and communication.
· Team-oriented mindset with the ability to collaborate effectively.
Working Conditions:
This is a regular full-time position with working hours from 8/10 a.m. - 4/6 p.m. Monday-Friday. Extended hours may be required during deadline periods or before special external events. Requires frequent sitting, repetitive wrist, hand, and finger movements. Occasional lifting of objects less than 20 pounds.
Client Services Associate
Sales Associate And Customer Service Job In Fairfax, VA
Client Service Operations Associate
Multibillion Independent Wealth Management Firm
Fairfax County, VA
Established and growing 2B+ Independent RIA in Fairfax County, VA serving high net worth and ultra high net worth clientele seeks an Operations Associate to manage backend client service and operational tasks, including client administration and money movements.
The Firm provides sophisticated financial advisory and investment management services to high net worth and ultra high net worth clientele.
Highlights
Provide excellent advisory operations workflow support
Participate in a dynamic and positive team environment
Strong culture of teamwork, integrity, work life balance and personal and professional development in an established and growing firm
Coordinate with Client Service and Investment teams to support reporting, billing, custodial, and compliance activities, while ensuring efficiency
Career track within the firm
Competitive compensation package including benefits and bonuses
Hybrid work schedule
Requirements
Bachelor's Degree
2+ years experience in Operations or Client Services within an RIA, Wealth Management, or related Financial Services firm
Track record of professionalism, adaptability, attention to detail, and time management
Experience with Custodial, CRM, and Portfolio Management systems preferred
Client Success Associate
Sales Associate And Customer Service Job 9 miles from Fairfax
Job Title: Client Success Associate
Position Type: Full Time
Visualis is a creative and marketing agency specializing in branding, digital marketing, content strategy, and web development. We partner with brands to build impactful creative strategies and drive meaningful engagement.
We are looking for a Client Success Associate (CSA) to support client relationships, assist in project coordination, and ensure smooth communication between clients and internal teams. This role is ideal for someone highly organized, proactive, and passionate about delivering exceptional client experiences in a creative agency environment.
Key Responsibilities
Client Support & Relationship Management:
Act as the first point of contact for client inquiries, ensuring timely and professional responses.
Support Client Success Managers in maintaining strong client relationships through regular check-ins and status updates.
Assist in setting clear expectations with clients regarding project timelines, deliverables, and objectives.
Help resolve client concerns promptly and escalate complex issues when necessary.
Project Coordination & Execution:
Assist in managing timelines, deliverables, and workflows across creative, marketing, and development teams.
Track project progress to ensure deadlines are met and expectations are aligned.
Help prepare client reports, presentations, and campaign performance updates.
Collaborate with internal teams to maintain smooth execution of projects, from branding and design to digital marketing campaigns.
Internal Collaboration & Process Improvement:
Work closely with the marketing, creative, and development teams to ensure client objectives are met.
Assist in implementing and maintaining Visualis' Airtable workflow for efficient project tracking.
Gather client feedback and contribute to improving processes, ensuring a streamlined client experience.
Support the integration of tools like HubSpot, Jira, or other marketing automation platforms for efficient workflow management.
Data & Performance Monitoring:
Monitor client campaign performance, gathering insights and recommendations for improvement.
Maintain accurate records of client interactions, deliverables, and key performance indicators.
Qualifications
Required Experience:
3+ years of experience in client success, account coordination, or project management within a marketing, creative, or digital agency.
Exposure to digital marketing, branding, content strategy, or web development is a plus.
Excellent project management and problem-solving skills to optimize workflows across multiple teams.
Skills & Competencies:
Strong communication skills with the ability to maintain professional and positive client relationships.
Highly organized and able to track multiple projects while prioritizing tasks effectively.
Detail-oriented with a focus on accuracy in reporting and project execution.
Proactive, adaptable, and comfortable working in a fast-paced, dynamic environment.
Familiarity with project management tools such as Airtable, Asana, Jira, Trello, or HubSpot is a plus.
Preferred Experience:
Background in marketing, advertising, or creative industries.
Understanding of SEO, social media marketing, content marketing, and paid media.
Experience using CRM tools like HubSpot for client communication and reporting.
Insurance and Financial Services Agent
Sales Associate And Customer Service Job 36 miles from Fairfax
Join the leaders. With the brand recognition of a Fortune 500 company, State Farm agents offer products to help customers meet their insurance and financial service needs.
Run a small business as a State Farm agent. Being a State Farm agent gives you a unique opportunity to develop yourself, your business, and your community.
We are seeking professionals to become a State Farm agent in Dunkirk, Maryland. With diverse backgrounds and experience, State Farm agents serve customers across the United States. From intangible rewards to traditional compensation, every reward you earn as a State Farm agent is based on skill, hard work and hitting the goals you set for yourself as an agent through meeting customer needs. Rewards may include:
· Opportunity to run a business
· Ability to lead and develop your own team
· Prospect to make a difference every day
· Chance to be a leader in your community
Make an impact while you run a business positioned to help others protect their lives and plan ahead. We offer a paid training program with hands-on field development experiences and continued support.
Apply to learn more about State Farm excellent compensation structure and get details on our State Farm Agency Career Track program to learn more about this amazing career opportunity.
State Farm is an equal opportunity employer.
Click the “Apply” button to be connected with a State Farm representative and to learn more about the State Farm agent opportunity. [Note: The “Apply” button is not an application for employment.]
State Farm agents are independent contractors. Compensation is sales and commission based. No base compensation is available with this opportunity. To determine actual compensation, the applicable State Farm Agent's Agreement and corresponding schedule of payments must be used. Information contained herein does not guarantee eligibility to receive compensation or guarantee specific results. Eligibility and actual results will vary.
Contact the job poster
Theresa Brown, CIR
Connecting Entrepreneurs with Small Business Ownership Opportunities
Send InMail
Job Details
Industry
Insurance Financial Services Banking
Employment Type
Full-time
Job Functions
Customer Service Representative
Sales Associate And Customer Service Job 12 miles from Fairfax
This role is responsible for developing and maintaining positive customer relations and coordinates with various functions within the company to ensure customer requests are handled appropriately and in a timely manner. Primary point of contact for SIMCO customers for scheduling and processing equipment for calibration and/or repair service. Works on assignments that are complex in nature where judgment is required in resolving problems and making routine recommendations. Receives no instructions on routine work, may determine methods and procedures on new assignments. Purchases and expedites orders for repair parts, outside services, and supplies necessary for the operation of the organization.
Responsibilities and Duties
1. Serve as an enthusiastic ambassador of SIMCO's Mission in Service.
2. Process customer complaints in the SIMCO online system.
3. Create, process, quote, and approve estimates for in house troubleshooting and outside service.
4. Answer phones and effectively distribute messages to proper personnel.
5. Manage the Delayed Delivery Report (DDR) in an effective and professional manner.
6. Communicate with customers regarding the status of their equipment in a clear and concise fashion.
7. Schedule pick-up request from customers.
8. Create and add customer contact information.
9. Process Work Authorization Forms and credit card payments.
10. Follow up with new customers for feedback on performance and/or recommendations to improve SIMCO services.
11. Make purchase and perform expedites in a timely manner to ensure that required services, parts, and supplies are delivered in the shortest time and at prices consistent with budgetary and quality requirements.
Qualifications
1. Basic knowledge of computers and data entry.
2. Able to successfully multi-task and manage time efficiently.
3. Excellent verbal and written communication skills.
4. Ability to train others in CSR functions.
5. Ability to work with minimum supervision.
6. Friendly, courteous, and professional.
7. AA Degree or equivalent.
8. At least 3-year Customer Service experience
Physical Demands
Requires sitting for extended periods of time.
Must be capable of lifting 45 lbs without assistance. Occasional standing and bending are required as is repetitive computer work.
Working Environment
Work primarily in office, lab environment, and/or in shipping and receiving area.
Travel may be required to other domestic and possibly international locations
What we offer:
1. Full-time, non-exempt position
2. Excellent benefits package Employer paid medical, dental, vision, disability, life insurance, retirement plan, employee funded pre-tax health and tuition reimbursement
3. Paid time off with vacation, sick and holiday leave
SIMCO provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SIMCO complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.
About Us:
SIMCO Electronics is the leading provider of calibration and software services for test and measurement instruments used in technology organizations. To learn more about SIMCO Electronics visit our home page: *********************
Salesperson
Sales Associate And Customer Service Job 5 miles from Fairfax
Agon is a top-performing retail sales and marketing firm, specializing in customer acquisition and face-to-face consulting. Agon dominates the competition due to the mental agility and poise of its incredible staff. At the core of most businesses are shareholders or customers, but for Agon, it's our team. While personalities differ from scholars to athletes to creators, what each member has in common is high character and a strong, competitive attitude. If you want to work in a positive and high-energy environment, you may be exactly who we're looking for!
The job:
Use our step-by-step guide on sales and marketing techniques to achieve company, team, and personal sales goals
Provide customers with an awesome customer experience
Build and maintain a loyal customer base
The perks:
Paid training
Be surrounded by like-minded team members
Opportunities to travel to cool places and meet awesome people
Rapid advancement opportunities for top sales performers
The requirements:
Positive attitude
Great communication skills
Strong work ethic
Eagerness to learn
Sense of professionalism
Ability to work on a team
Plumber Salesperson
Sales Associate And Customer Service Job 36 miles from Fairfax
Job Title: Plumber Salesperson
Company: JPG Services
Are you an experienced plumbing professional with a talent for sales? JPG Services is looking for a driven Plumber Salesperson to join our growing team! This is an exciting opportunity for a plumbing expert who thrives on building relationships, identifying opportunities, and delivering outstanding service solutions to our commercial and residential clients.
About JPG Services:
At JPG Services, we pride ourselves on being a leading provider of plumbing, HVAC, and building automation services. With a focus on innovation and customer satisfaction, we help our clients optimize their building systems, improve efficiency, and save on operational costs. Join us, and you'll be part of a collaborative team that values your expertise and empowers you to make a real impact.
Job Summary:
As a Plumber Salesperson, you'll leverage your plumbing knowledge and sales skills to identify potential clients, assess their needs, and provide tailored solutions. You will play a crucial role in driving new business and maintaining relationships with existing customers, focusing on selling plumbing services, repairs, and maintenance contracts to commercial and residential accounts.
Key Responsibilities:
Business Development: Identify and engage potential customers through networking, cold calling, and industry events. Develop a pipeline of qualified leads within the commercial sectors.
Client Consultation: Meet with clients to assess their plumbing needs and offer customized solutions, including repairs, maintenance contracts, and system upgrades.
Sales Strategy: Prepare and present sales proposals, ensuring that solutions align with customer needs and budgets.
Relationship Management: Build and maintain long-term relationships with clients, acting as a trusted advisor to help them maintain and optimize their plumbing systems.
Collaboration: Work closely with our service teams to ensure smooth project execution and customer satisfaction.
Sales Targets: Meet or exceed sales targets by consistently closing deals and maintaining a steady stream of opportunities.
Reporting: Track and report on sales activities and progress using CRM tools and company reporting systems.
What We're Looking For:
Plumbing Expertise: Hands-on experience in plumbing, with the ability to understand and assess customer needs in both residential and commercial environments (Plumbing, Mechanical, or VAC trades experience preferred).
Minimum 3 years commercial estimating experience
Sales Skills: Proven ability to generate leads, close deals, and deliver exceptional customer service. Prior experience in a sales role is a plus but not required.
Communication: Strong verbal and written communication skills, with the ability to explain technical concepts to clients.
Relationship Building: A passion for creating and nurturing client relationships with a focus on long-term satisfaction.
Self-Motivation: A proactive, results-driven mindset with a desire to succeed and grow in the role.
Tech-Savvy: Familiarity with CRM tools and the ability to use technology to track sales progress and manage client relationships.
What We Offer:
Competitive Compensation: A base salary plus commission structure that rewards your success.
Comprehensive Benefits Package: Including health, dental, and retirement plans.
Career Development: Opportunities for professional growth and advancement within a fast-growing company.
Supportive Team Environment: Join a collaborative, supportive team that values your input and expertise.
Apply Today!
If you're a plumbing expert with a passion for sales and are ready to take the next step in your career, we'd love to hear from you! Join JPG Services and help us deliver top-quality plumbing solutions to our valued clients.
Temporary Customer Service Representative
Sales Associate And Customer Service Job In Fairfax, VA
ABOUT:
Perform research, analysis, and facilitate the timely resolution of customer submitted issues regarding use of and information displayed through our products, including, but not limited to, the Vehicle History Report. Additional product support responsibilities may be required.
RESPONSIBILITIES:
Conduct internal and external research and analysis to ensure requested changes to the data can be supported and/or should be made
Respond to customer inquiries related to their use of products and services
Communicate cordially and professionally with customers through all media (phone, email, chat, etc.)
Excellent listening skills, including the ability to understand the customer's point of view and respond clearly and concisely
Ability to understand complex issues and translate them into easily understood, clear messages for the customer
Defuse potentially volatile situations and bring the discussion to focus on resolution
Work with internal customers and external data providers to verify data, including any and all supporting documentation
Determine accuracy of each issue submitted and assess trends in data quality
Provide timely responses to all inquiries as determined by Team and individual goals
Accurately document and classify all communication with customers
Recommend product improvements based on empirical data
Leverage all available resources to research and resolve customer issues
Provide process feedback to management on issue analysis and research methodology
QUALIFICATIONS:
Research and analytic experience preferred
Excellent communication skills, including the ability to listen, write concisely and summarize events
Sense of urgency and passionate about customer service and satisfaction
Creative thinker who is inquisitive and insists on substantiated conclusions
High level of proficiency in typing
Highly organized and attentive to detail
Ability to work independently and as part of a team
Multitask in a fast paced environment
Comfortable working in a metrics oriented environment
Proficiency in commonly used office technologies (e.g., MS Word, Excel and Outlook)
Salesforce.com experience a plus
Centreville, VA; Onsite
$18-20/hr
Salesperson
Sales Associate And Customer Service Job 16 miles from Fairfax
Trident Contracting, Inc. specializes in home remodels, exterior improvements, and commercial property enhancements. With over two decades of industry experience, our President has been delivering quality results since 2000. We work closely with homeowners, property managers, and business owners to create inspiring, protective, and high-performing spaces. Our commitment to quality and excellence ensures tailored solutions for residential and commercial properties, enhancing beauty, functionality, and value.
Role Description
This is a full-time role for a Salesperson based in the Northern Virginia and commuting area. The Salesperson will be responsible for identifying and pursuing new sales opportunities, maintaining relationships with clients, and meeting sales targets. Day-to-day tasks include conducting market research, preparing and delivering sales presentations, negotiating contracts, and ensuring customer satisfaction. The role also involves collaborating with the project management team to ensure successful project execution.
Qualifications
Sales and Negotiation skills
Client Relationship Management skills
Proficiency in Market Research and Analysis
Strong Communication and Presentation skills
Ability to work independently and as part of a team
Experience in the construction or remodeling industry is a plus
Bachelor's degree in Business, Marketing, or related field
Associate Med device sales rep - Diagnostic sales
Sales Associate And Customer Service Job 15 miles from Fairfax
Med Device/Healthcare company looking for a med device sales rep in BETHESDA, MD
IF you're interested/qualified, please send your resume ******************** - thx!
SALARY - $70K Base plus commission and car allowance OTE first year is $100-110K with room for growth
Territory the following -->Most of the CENTRAL MARYLAND AREA - 10-20% travel required for this med position. Candidates must live in greater CENTRAL MARYLAND --> BETHESDA, COLLEGE PARK, ROCKVILLE, GAITHERSBURG, GERMANTOWN, or FREDERICK for this med position .
The company is looking for candidates that have around 1 year of med device or pharmaceutical sales experience or candidates that have around 2-10 years of fortune 1000 outside b2b sales experience from companies like ADP, PAYCHEX, CINTAS, UNIFIRST, PAYCOM, XEROX, BEVERAGE SALES, ENTERPRISE RENT-A-CAR, etc.
bachelors degree preferred for this position.
Customer Service Representative
Sales Associate And Customer Service Job 19 miles from Fairfax
JOOLA is for looking for an experienced Customer Service Representative with a passion for growth and interest in pickleball and table tennis!
JOOLA was first established in 1952 and built a global reputation as a pioneer in table tennis. In 2022, JOOLA expanded into the rapidly growing pickleball scene and quickly attracted the biggest names in the sport. As an official table tennis sponsor for three Summer Olympic Games and the official sponsor of pickleball's top athletes and the Professional Pickleball Association (PPA), the team at JOOLA combines its storied expertise with fresh perspectives to bring innovation to both sports. JOOLA creates a variety of equipment, apparel, and accessories for both table tennis and pickleball players, professional and recreational. With offices in US, Germany, Brazil, and China, JOOLA has a global presence and wide distributor network.
We are seeking a dynamic and results-driven Executive Sales Representative to join our team. The Sales Representative will be responsible for driving and cultivating new business opportunities in the pickleball space, as well as maintaining relationships with existing clients.
Responsibilities:
Answering calls and emails from customers immediately
Clarifying issues
Determining the cause of the problems
Expediting the corrections or adjustments
Following up to ensure resolution
Document all case activity using the case management system
Record all customer interactions into case management system
Follow up daily with all open cases to reduce aging of open cases
Ensure speedy closure of customer cases
Communicate withe the Customer Service and sales team on order fulfillment and issues
Escalate products with high warranty claim issues to the Customer Service Supervisor
Requirements:
Minimum education requirement: Associate's degree
2-3 years of professional work experience; Consumer products industry preferred
Effective leadership, interpersonal, and problem-solving skills
Strong organization and communication (verbal and written) skills
Ability to work well independently and as part of a team
Ability to learn quickly, and take initiative in a fast-paced environment
Sales Associate Trainee
Sales Associate And Customer Service Job In Fairfax, VA
Inside Sales Associate Training Program - Fairfax, VA
Starting April 14, 2025
Exciting Opportunity Ahead: Launch Your Sales Career with Oxford Global Resources!
Are you looking to start a career in sales? Oxford Global Resources, a global professional services firm, is seeking motivated and results-driven individuals to join our team in Fairfax, VA.
What's in Store?
7-Week Paid Training: Immerse yourself in a dynamic, hands-on experience (32 hours/week) designed to equip you with the skills you need to succeed. This will be at an hourly rate for the first 7 weeks
Career Advancement: If you successfully complete the training program and after being assessed, you'll be given the opportunity step into a full-time Account Manager role, complete with a competitive base salary and uncapped commissions + benefits.
At Oxford Global Resources, we've been transforming careers for 40 years, serving top-tier clients from Amazon to Pfizer and beyond. With 35 offices around the globe, you'll be part of a team that supports Fortune 500 companies and innovative start-ups alike.
Why Join Us? Our commitment to your success means you'll receive thorough training in B2B sales, collaborating with our seasoned Account Managers and Recruiters. This is more than just a job-it's the start of an exciting career path in a thriving industry! You will learn to network utilizing various sales approaches and technology - phone calls, emails, text, Salesforce CRM, ZoomInfo, and LinkedIn - to foster and grow Oxford's relationships within current and new organizations. You will partner with and learn from some of the industry's most talented and passionate sales professionals. Oxford has won numerous awards and accolades over our 40 years - ClearlyRated's Best in Staffing Client and Talent, Top Workplaces, ATD Excellence in Practice, and more.
If you're motivated, results-driven, and ready to take your first step into sales, we can't wait to meet you! Don't miss out on this incredible opportunity-join us and shape your future with Oxford Global Resources.
Member Services Receptionist
Sales Associate And Customer Service Job 13 miles from Fairfax
The Member Services Receptionist is responsible for assisting members, potential members and other employees
with their questions and requests while maintaining the front desk. They need to understand and be able to
explain basic Share, Loan, Mortgage and Visa related products and services, responds to problems, processes
member's requests received in person, as well as via web, e-mail, fax, online/mobile banking, or mail and
processes death claims, POA, and trust accounts. This role does not have remote work capabilities.
Responsibilities
Maintains front desk and assists members in person and assist as needed on Member Services queue calls with Share, Loan, Mortgage and Visa related products and services, including but not limited to chapter accounts' inquiries, open/close of Certificate of Deposits, account/share closure requests, process transfer/ACH/wire requests, check orders, check disbursal, answers basic loan/mortgage/Visa questions, processes Visa card capture/reissues requests, travel notes, basic fraud/dispute questions, Apple Pay/Google Pay Token requests, Stop Payments, and ACH dispute process information. May handle cash transactions. Completes daily work folder requests. Scans account related documents. Assures that appropriate records are maintained.
Processes death claims, power of attorney (POS) trust accounts, account update forms, verification of deposits, certificate disclosures, change of address/contact, Skip-A-Pay/Extension requests, returned mail and other requests via web, e-mail, fax, online/mobile banking, and mail.
Backs up the Poster when needed.
Provide friendly, prompt, accurate and high quality service and support to all members and associates.
Proactively seek opportunities to cross sell products and services for the betterment of our members.
Ensure member's request get updated and scanned into the system on a daily basis.
Ensure cash drawer and checks are balance on a daily basis if applicable.
Qualifications
One year to three years of similar or related experience.
A high school education or GED.
Excellent verbal and written communication skills
Proficient in MS Word, Excel, and Outlook.
Detail Oriented and good with numbers.
Sales Associate
Sales Associate And Customer Service Job 16 miles from Fairfax
e&e is seeking a Sales Associate for an onsite contract opportunity in Washington, D.C.!
We are seeking a driven and detail-oriented Sales Associate to lead retailer recruitment and business development efforts. This role is focused on expanding the network of licensed lottery retailers by identifying and engaging high-potential retail locations. The successful candidate will work extensively in the field, collaborating with internal teams and external stakeholders to drive recruitment, licensing, and onboarding initiatives.
Responsibilities:
Develop and implement a comprehensive retailer recruitment business plan, including objectives, timelines, and strategic outreach efforts.
Conduct territory surveys (e.g., zip codes, wards) to identify prospective retail locations such as liquor stores, grocery stores, convenience stores, gas stations, and other potential outlets.
Maintain and enhance recruitment databases to track activities and outcomes efficiently.
Utilize tools like Sales Wizard to log data, track outreach efforts, and prepare weekly reports and presentations for internal stakeholders.
Generate visual maps displaying existing and potential retailer locations.
Communicate directly with applicants to facilitate the licensing process and provide guidance through onboarding.
Prioritize recruitment within key retail categories while exploring new business opportunities for lottery partnerships.
Collaborate closely with sales coordinators, directors, and other team members throughout the recruitment and licensing lifecycle.
Use Microsoft Office Suite for data analysis, reporting, and tracking; particularly proficient in Excel.
Uphold organizational policies, procedures, and core values in all activities.
Spend at least 90% of work hours in the field engaging with prospective retailers.
Requirements:
Advanced proficiency in Microsoft Office Suite, especially Excel.
Strong verbal and written communication skills; capable of engaging diverse audiences.
Excellent negotiation skills, including in high-pressure or stressful situations.
Exceptional organizational skills with attention to detail, prioritization, and time management.
Ability to work independently for 8-hour field shifts.
Must possess a valid driver's license and access to a reliable vehicle.
Ability to produce and present recruitment activity reports and visual territory maps.
Software Sales Associate, Entry to Mid Level
Sales Associate And Customer Service Job 10 miles from Fairfax
About Us
RoboMQ is a SaaS product company that enables enterprises to automate critical business processes to reduce cost, improve operational effectiveness and provide better customer and employee experience.
RoboMQ offers Hire2Retire , a Lightweight IGA (Identity, Governance and Administration) SaaS product that manages employee lifecycle from HR systems to Active Directory, Azure AD and Google Directory. Hire2Retire manages full employee lifecycle changes of new hire, change of role, terminations, and long-term leave from HR and creates and manages Identity, Access, Privilege and Resource assignments. In effect, it fully automates work typically done by a sysadmin avoiding 90% of the cost while providing superior "First Day at Work" experience and preventing security and compliance risks by ensuring role-based access controls and timely terminations.
As a fast growing tech company we provide an environment of curiosity and learning to design cutting edge cloud & SaaS products coupled with fun and vibrant startup culture that has been providing accelerated growth to our people.
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***This opportunity is for local candidates ONLY. You must reside in Northern Virginia, DC or Maryland (DMV metro area) ***
Before you apply, make sure:
You have minimum 0-4 years of relevant experience in sales or marketing for Software or SaaS products
Ready to learn new things and work in a fast-paced startup-like environment
Hard-working, passionate, result-oriented go-getter
You are a US citizen or a green card holder. No H1B or OPT.
This job is at office, no remote or Hybrid setup.
Here's What You'll Be Doing
This role is a “sales generation and closer” role generating and closing inbound and outbound leads and taking them through the sales opportunity pipeline to close. You will be compensated on the receipt of the sales closed by you in addition to a basic salary that is dependent on your experience and level. At this entry level role, you would be working closely with senior member of the team in an apprenticeship model. As a SaaS software company, we incentivize our sellers on the results delivered via straight percentage-based commission and SPIF with no cliffs and accelerators for overachievers.
In this role, you would primarily be selling our go-to-market (GTM) product, Hire2Retire, a niche no-code business process automation product that integrates more than 16 leading HR systems with identity platforms (AD, Azure AD and Google Identity) to automate employee lifecycle and resource & access provisioning to enterprise systems. In addition to it, you may be upselling our API and data integration platforms, Connect iPaaS and Hybrid Integration Platform (HIP).
Manage and execute high-velocity outbound multi-channel prospecting strategy and inbound sales closure
Plan and prioritize sales activities and customer engagement to exceed assigned sales targets.
Drive opportunity creation, deal progression, and closure of new business within defined account segmentation.
Track activity in CRM, and leverage leading-edge marketing and sales automation products to engage in high-velocity SaaS sales
Own and understand the customers' needs on both a business and technical level to be a trusted advisor solving customer problems
Manage and build long-term account relationship
What Does Success Look Like?
Own and manage sales excellence in outbound lead generation, inbound lead closure, forecasting, pipeline development, and CRM opportunity management
Collaborate cross-functionally to maximize probability within target opportunities while driving relationships and credibility with key decision-makers
Execute and articulate our value proposition through focused meetings, demos, and customer-centric presentations
Laser focus on targets with a drive to overachieve.
Required Experience and Qualifications
1+ years of relevant sales and business development experience
A bachelor's degree in science or humanities
Tech-savvy and able to be naturally fluent and comfortable with technology- we are a leading-edge tech company
Familiarity and ability to learn and work on HubSpot, MS Office, Contact databases, LinkedIn Navigator, and related tools and technology
Proven software sales experience and track record of over-achieving quota
A firm understanding of how to qualify buyer interest and identify target customers
Express complex technology use cases in simple coherent language
A team-player attitude with a strong desire to help improve internal processes beyond just your day-to-day tasks. Aptitude to grasp technology and be comfortable working with technical teams
Strong English language skills in verbal and written communication. You should be a concise and coherent storyteller.
Base-level understanding of software solutions, Data Integration, APIs, Application Integration, Data Management, and Business Process Automation, Effective presentation, customer service, financial & business acumen, and negotiation skills.
Demonstrated industry knowledge and understanding of a customer's decision-making process, goals, strategies, and business objectives
Experience selling within the software sales and SaaS industry including actively partnering with technical sales specialists
Benefits
At RoboMQ, you'll get the opportunity to work in a fast-moving, award-winning high growth SaaS company
Competitive OTE package with experience-based salary and target-based sales commission and incentives
Strong, results-oriented culture
Work Location: McLean, Virginia (At Office, no Hybrid or Remote)
Position type: Full time
Compensation: Combination of salary, benefits, and sales commissions
RoboMQ is an Equal Opportunity Employer. Applicants must be authorized to work in the US.
Salesperson
Sales Associate And Customer Service Job 20 miles from Fairfax
Are you a driven and enthusiastic individual eager to build a fulfilling career in the financial services sector? Flyer Life Group is on the lookout for dedicated Sales Representatives to become part of our vibrant team. Experience the flexibility of full-time or part-time hours while making a positive difference in people's lives.
**Key Responsibilities:**
- Cultivate and maintain strong relationships with potential and existing clients.
- Conduct thorough needs assessments to identify clients' insurance needs.
- Present and clarify insurance policies to prospective clients.
- Benefit from a lead-driven environment with NO COLD CALLING!
**What We're Seeking:**
- Self-starters with a focus on achieving results.
- Excellent time management and the ability to work independently.
- Must be at least 18 years of age.
- Commission-based compensation (1099).
- Access to complimentary training.
If you're passionate about making a difference and ready to advance your career, we want to connect with you! Join Flyer Life Group and elevate your career to new heights.
Sales Specialist
Sales Associate And Customer Service Job 16 miles from Fairfax
Responsibilities:
Develop and implement sales strategies to promote lighting solutions and achieve sales targets.
Identify and cultivate new sales opportunities in commercial, residential, and industrial markets.
Build and maintain strong relationships with existing and prospective customers.
Provide product information, pricing, and technical support to customers as needed.
Collaborate with internal teams to ensure customer satisfaction and project success.
Stay updated on industry trends and market developments to inform sales strategies.
Prepare and present sales reports and forecasts to management.
Qualifications:
In lieu of a Bachelor's degree in Business Administration, Marketing, or a related field, or 10 years of experience in wholesale distribution is acceptable.
Minimum of 3-5 years of experience in outside sales, preferably in the lighting industry.
Proven track record of meeting or exceeding sales targets.
Strong interpersonal and communication skills. Ability to work independently and as part of a team.
Technical knowledge of lighting products and solutions preferred. Familiarity with CRM software and sales tracking tools.
Lighting Sales Specialist
Sales Associate And Customer Service Job 16 miles from Fairfax
Join the excitement at Ideal Electrical Supply Corp!
As a woman-owned and service-disabled veteran-owned business, we've been lighting up the DC trading area, New Jersey, Pennsylvania, Illinois, and other areas since 1991 with our top-notch electrical products and lighting solutions. Specializing in medium and low voltage electrical substation products, we're the go-to choice for commercial, government, and residential construction projects.
As a factory direct distributor of switchgear and lighting systems, we're committed to your success. Our 26,000+ square ft Washington, DC-based facility, warehouse, and trucks are at your service, offering electrical contractors the ultimate support for receiving, storing, staging, and drop-shipping electrical switchgear & lighting products.
Position Overview:
We are seeking a dynamic and experienced Lighting Sales Specialist to join our team. The successful candidate will be responsible for driving sales of lighting solutions in the assigned territory, with a focus on commercial, residential, and industrial markets. This role offers tremendous growth potential and an opportunity to make a significant impact on our company's success.
Responsibilities:
Develop and implement sales strategies to promote lighting solutions and achieve sales targets.
Identify and cultivate new sales opportunities in commercial, residential, and industrial markets.
Build and maintain strong relationships with existing and prospective customers.
Provide product information, pricing, and technical support to customers as needed.
Collaborate with internal teams to ensure customer satisfaction and project success.
Stay updated on industry trends and market developments to inform sales strategies.
Prepare and present sales reports and forecasts to management.
Qualifications:
In lieu of a Bachelor's degree in Business Administration, Marketing, or a related field, or 10 years of experience in wholesale distribution is acceptable.
Minimum of 3-5 years of experience in outside sales, preferably in the lighting industry.
Proven track record of meeting or exceeding sales targets.
Strong interpersonal and communication skills. Ability to work independently and as part of a team.
Technical knowledge of lighting products and solutions preferred. Familiarity with CRM software and sales tracking tools.
Compensation:
With competitive compensation including a base salary, commission structure, and additional benefits as we expand, this role offers tremendous growth potential.
Base Salary: $67,000 - $75,000 with a generous commission plan
How to Apply: If you are passionate about sales and have a proven track record of success, we want to hear from you! Submit your resume through this posting and apply today!
Ideal Electrical Supply Corp is an equal opportunity employer and values diversity in the workplace. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
#LightingSales #SalesSpecialist #SalesJobs #JoinOurTeam #CareerOpportunity
B2B Inside Sales Representative
Sales Associate And Customer Service Job 39 miles from Fairfax
JustTech is actively seeking a highly skilled individual with excellent communication & organizational skills for a Solutions Specialist B2B Inside Sales full-time position. This individual would join our team and provide remote account management and equipment and managed print sales to JustTech's customers and non-customers establishments in the Washington, DC Metropolitan Area (DMV). The position will be located at our Fredericksburg Office.
JustTech is a technology company specializing in providing Print Solutions and Network Solutions to clients.
Through our Print Solutions, we offer sales and support for Xerox multifunction copiers & printers. JustTech provides supplies and ongoing service for these devices. Currently we are managing thousands of copiers & printers making millions of impressions every month.
With our Network Solutions, we provide Managed Network Services & IT Support to hundreds of small businesses, non-profits and religious organizations. We specialize in proactive support and provide onsite & remote assistance.
Job Requirements:
A bachelor's degree or current and relevant experience.
Excellent verbal communication skills.
Knowledge with multifunction copier and printer technology is a plus.
Excellent customer relation skills.
B2B Telesales experience a plus.
Strong time management skills and ability to handle a fast-paced work environment.
Outgoing professional with proven technology capability.
Must possess strong organizational skills.
We offer a robust compensation package with commission and bonus potential.
Just·Tech is an Equal Opportunity Employer Veterans/Disabled.