Sales Associate And Customer Service Jobs in Central Islip, NY

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  • Head of Client Experience

    Career Techniques Inc.

    Sales Associate And Customer Service Job 14 miles from Central Islip

    As the VP of Client Experience, you excel at the below core competencies Relationship Building: Can build immediate rapport, even when facing difficult or tense situations. Adaptability: Skilled in adapting their approach and demeanor in real time to match the shifting demands of different situations. Manages Complexity: Can make sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Accountability: Establishes clear responsibilities and processes for monitoring work and measuring results. The impact you'll make Build and maintain strong strategic relationships with key decision makers and become a trusted advisor to clients by effectively understanding their business needs and advocating for them across our organization. Develop and execute comprehensive strategies to achieve proactive positive client relationships and drive growth. Lead, motivate, and mentor the client success team, fostering a high-performance culture and ensuring individuals exceed client expectations and experience. Drive customer adoption of the company's offerings by providing training, resources, and support to maximize product/service utilization. Conduct regular, timely check-ins with clients to ensure they are satisfied, and their needs are being met. Provide reports and updates to the executive and leadership team, offering insights, recommendations, and opportunities to proactively make changes to improve our client relationships. Ensure alignment between customer success and the broader organizational strategy, driving a customer - centric culture. Collaborate with cross-functional teams, including Product, Project and Development to ensure seamless service delivery, client onboarding, and problem resolution. Collaborate with Sales, Product, Development, etc. on strategic initiatives and client requests, including influencing roadmap for product enhancements. Set clear expectations and objectives for help desk and support managers, aligned with company goals and customer satisfaction. Facilitate collaboration between help desk and support teams, ensuring consistent and cohesive service delivery across all customer touchpoints. What you will bring Bachelor's Degree in Business or a related field preferred 8+ years of relevant leadership experience in customer success or related function 5+ years' experience building relationships with executives with company level decision making authority 5+ years' experience with B2B Software companies Experience working within the retail industry highly preferred Proven problem-solving and decision-making skills, with the ability to think strategically and find innovative solutions. Bias towards action and comfortable with ambiguity; motivated to solve complex problems with a creative, can-do mindset
    $74k-126k yearly est. 16d ago
  • Customer Advisors - Retail (Mandarin Speaking)

    Pyramid Consulting Group, LLC 4.0company rating

    Sales Associate And Customer Service Job 26 miles from Central Islip

    Our client, a luxury fashion brand, is hiring Customer Advisors (Mandarin Speaking) to join the team at their Manhasset location. Candidates must have open availability to work a full-time retail schedule including weekends and holidays as needed. Job Duties Include: Provide memorable customer service experience Network to attract new customers and develop a customer database Consult with customers to identify their needs Promote additional services where appropriate to meet the customer needs Utilize technology to offer a complete and integrated luxury experience Collect accurate customer data and information in accordance with procedures and guidelines Perform after-sales activities to develop customer connections Resolve customer issues or complaints as needed while adhering to relevant customer service policies Perform audits of store physical inventories Develop and maintain brand knowledge to better assist customers Assist with orientation of new staff through coaching as assigned Measure performance using customer service and sales KPIs Job Qualifications Include: Passionate and open-minded Must have retail experience with a luxury or premium brand Mandarin language skills are required A current client book is preferred Made to measure experience is a nice to have Ability to self-learn and self-develop Strong customer service skills Proficient with digital technology Familiar with Apple products is a plus Excellent written and verbal communication skills Ability to stand for extended periods of time and lift up to 50lbs. Salary: $25+/hr based on experience plus commission *While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you! If you believe you are a great candidate for this position, and the salary listed does not meet your expectations, we would still love to speak to you! PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status. Please refer to our website: ***************** for access to our Right to Work and E-Verify Participation Posters.
    $25 hourly 5d ago
  • Retail Cosmetics Sales Associate - Prestige Beauty, Hampton Bays - Part Time

    Macy's 4.5company rating

    Sales Associate And Customer Service Job 36 miles from Central Islip

    Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview As a Cosmetic Sales colleague, also known as a Beauty Advisor, your focus is to support the Beauty needs of our customers to drive sales. Both a product educator and beauty enthusiast, you specialize in making our customers feel beautiful and confident. You are focused on building a client base and nurturing strong client relationships in order to meet sales goals. You embrace innovation by leveraging new selling ideas and are comfortable communicating with customers virtually and via phone. You will provide customer consultations, including applying make-up and products. What we can offer you Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Access the full menu of benefits offerings here. What you will do Greet customers in a friendly and helpful manner Use product knowledge to give expert guidance to each customer based on their wants, features, and choices Build a relationship with customers by introducing them to beauty products and finding out their hidden needs Show and teach the use of all beauty products by applying them on the customer Keep proper display, organization, storage and restocking of inventory Use our clientele program to connect with customers, achieve sales goals, inform about promotions and product launches, and enroll customers in our rewards program Join in pre-selling and sales-boosting events to increase sales and reach personal sales targets Stay current with all training through Macy's educational resources, including attending Vendor trainings and virtual trainings as requested Merchandise new arrivals, process damages, testers and select merchandise to return to vendors Use point of sale technology and applications to help in selling and fulfilling of customer orders Follow hygiene standards and asset protection control and compliance procedures Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities Skills You Will Need Product knowledge: Good understanding of the beauty products you are selling and be able to give expert guidance to customers based on their wants, features, and choices. Communication: Comfortable communicating with customers virtually, via phone, and in person. Sales: Ability to build relationships with customers, achieve sales goals, and participate in pre-selling and sales-boosting events. Technology: Utilize point of sale technology and applications to help in selling and fulfilling customer orders. Continuous learning: Self-driven to keep up with Macy's beauty product knowledge and beauty trends and stay current with all training through Macy's educational resources. Makeup application: Show and teach the use of all beauty products by applying them on the customer. Subject Matter Expertise: Proficiency in vendor line(s) and beauty trends serving as a knowledgeable resource in this area. Interpersonal Skills: Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments. Collaboration: Partnership with the total Beauty team to drive sales and deliver the customer experience Who you are Possess a passion and a business-minded attitude to succeed in a performance-based setting Able to resolve customer problems in a constructive and forward-looking way Strong organizational skills and can manage multiple tasks at once in a fast-paced environment Able to work a flexible schedule including evenings & weekends Enthusiasm for the beauty industry and the skills to provide outstanding customer care Flexible and able to use sound judgment in ambiguous situations Flexible availability, including days, evenings, weekends and holidays, with regular, dependable attendance and punctuality At least 1 year of customer service or selling experience required Previous cosmetic or fragrance sales experience a plus Essential Physical Requirements Prolonged periods (at least two consecutive hours) of standing/walking around the store or department Frequent use of computers and handheld electronic equipment Reaching, including above eye level, crouching, kneeling, stooping and color vision. This position requires lifting, constant moving, standing, reaching with arms and hands, stooping, kneeling, crouching, and climbing ladder. Lifting and moving items weighing up to 25 lbs. About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - Apply Today! This is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. BEAUTY00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macys JOBS.com.
    $32k-37k yearly est. 15d ago
  • Registered Client Service Associate

    Morgan Stanley 4.6company rating

    Sales Associate And Customer Service Job 32 miles from Central Islip

    Registered Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through regular interactions with clients, individuals in this role build trusted relationships. Leading with a client first mindset, a successful candidate for this role will have strong interpersonal skills and will be able to assist clients with their everyday needs. DUTIES and RESPONSIBILITIES: CLIENT SUPPORT Provide service coverage for a FA/PWA/team including: Supporting the FA/PWA/team in cultivating and enhancing new and existing client relationships Executing money movement transactions at the request of the client and/or FA/PWA/team Answering general non-investment related questions concerning client accounts, including relaying stock positions, and providing account balances (e.g., funds due and margin debit) Enter profile information or pre-fill account documentation on client accounts and/or documents in aa clerical capacity at the direction of the client and/or FA/PWA/team Educating or enrolling clients in digital tools (e.g. MSOnline, eSign, eAuthorization) Onboard and maintain client accounts, including collecting client information and required documentation in a clerical capacity at the direction of the client and/or FA/PWA/team Provide existing clients with details around their account information (e.g., investment objectives, risk tolerance) Accept or enter unsolicited orders and/or enter solicited orders in a clerical capacity at the direction of the FA/PWA/team Supporting the FAs / PWAs / teams' marketing strategy (e.g., website maintenance) Assist FAs / PWAs/ teams in delivering against their business plan and client service model Remaining current on all policies, procedures, and new platforms Participating in firm initiatives (e.g., training or education programs), special projects and/or other duties directed by local management ADMINISTRATIVE SUPPORT Answering inbound phone calls or making outbound calls with updates on service requests (e.g., scheduling follow-up calls with FAs / PWAs / teams as needed) Managing the calendar including coordinating meetings or events with logistics such as material prep (e.g., maintaining agendas, sending calendar invites with Zoom credentials) Maintaining travel itineraries, preparing expense reports and managing the reimbursement process Assisting with general in-office support functions such as copying, filing and scanning documentation Preparing and submitting expense reports for processing at the direction of the FA/PWA Qualifications - External EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS: Education and/or Experience High School Diploma/Equivalency College degree preferred Active Series 7 (GS), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA) Two or more years of industry experience preferred Knowledge/Skills Knowledge of financial services products, including but not limited to equities, bonds, options, mutual funds, annuities, insurance, and managed accounts Detail orientated with superior organizational skills and ability to prioritize Advanced Microsoft Office skills (Word, Excel, Outlook and PowerPoint) Exceptional writing, interpersonal and client service skills Strong time management skills Team player with the ability to collaborate with others Ability to work in a fast-paced, evolving environment Adaptable and ability to multitask Goal oriented, self-motivated and results driven Reports To: Business Service Officer Expected base pay rates for the role will be between $35,000 and $85,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
    $35k-85k yearly 19d ago
  • Customer Service/Product Sales Specialist (ID# 4342)

    The Tempositions Group of Companies 4.3company rating

    Sales Associate And Customer Service Job 32 miles from Central Islip

    We are currently seeking a B2B Product Sales Specialist to work within a company located in Westchester, NY. Interested candidate MUST have product sales experience. Responsibilities include: Answer customer service call queue. Open/maintain customer records by adding/updating account information. Respond to order related inquiries and status updates. Use automated information systems to analyze the customer's situation. Attract potential customers by answering product and service questions, suggesting information about other products and services. Provide verbal and/or written quotations to customers. Attract potential customers by answering product and service questions, suggesting information about other products and services. Handle customer escalations. Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Participate in outbound call marketing campaigns as assigned. Required to substitute in the Order Entry Department when needed. Required Education/Experience: Minimum of a 2-Year College Degree with 2 + years relevant experience in product sales 2+ years' experience in b2b product sales (branding, hospitality and promotional advertising industry would be preferable) A background in executing production orders and customer delivery, preferably with domestic and international manufacturers. Communications skills to coordinate and direct scheduling of multiple product orders. Proficient in Excel, Word, and Outlook Able to grasp and pick-up on new proprietary software, CRM, mail-merge procedures, and generally be tech savvy (at least well up-to-date and comfortable with the PC platform). COMPANY OVERVIEW We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.
    $30k-37k yearly est. 9d ago
  • Customer Service Lead - Rug Division

    Thibaut Design 3.8company rating

    Sales Associate And Customer Service Job 25 miles from Central Islip

    🕒 Job Type: Full-time Are you passionate about luxury home textiles/rugs and exceptional customer service? Rosemary Hallgarten LLC, is seeking a Customer Service Lead for our Rug Division! As a leader in handmade, high-end home textiles, Rosemary Hallgarten is dedicated to offering the interior design community exquisite, custom luxury textiles while preserving the artistry of skilled artisans worldwide. We are looking for an experienced customer service professional to elevate our rug division. Key Responsibilities: ✅ Generate quotes for custom rugs, fabric, and accessory orders ✅ Input new custom orders into our ERP system ✅ Develop and maintain strong relationships with showroom partners ✅ Act as the primary contact for inquiries about rug measures, installations, and templates ✅ Review and approve all rug images before shipment from the mill What We're Looking For: ✔️ 3+ years of proven customer service experience in custom rugs ✔️ Highly organized and detail-oriented with the ability to manage multiple projects ✔️ Self-motivated with outstanding communication and problem-solving skills ✔️ Strong prioritization skills and a passion for learning ✔️ Experience with an ERP system is a plus Benefits: 🌟 Competitive salary 🌟 Health, dental, and vision insurance 🌟 401(k) with company match 🌟 Paid time off (PTO) Join our dynamic, fast-growing team and be part of an organization that values passion, authenticity, and innovation. Apply today
    $25k-31k yearly est. 4d ago
  • Customer Service Representative

    TBG | The Bachrach Group

    Sales Associate And Customer Service Job 14 miles from Central Islip

    Hours: Monday - Friday, 9 AM - 6 PM Compensation: Up to $18/hour Job Responsibilities (including but not limited to): Support delivery and installation teams on the road. Manage a high volume of phone inquiries related to home deliveries, services, and installations. Assist showroom staff with processing delivery tickets and troubleshooting. Check in delivery drivers upon their return from routes. Prepare and organize next-day delivery documentation. Reconcile invoices with run sheets to ensure proper merchandise loading.
    $18 hourly 17d ago
  • Jr. Sales and Marketing Associate

    Kovitz

    Sales Associate And Customer Service Job 29 miles from Central Islip

    As a Jr. Sales and Marketing Associate you will play a crucial role in growing our client base, working with pensions, foundations, family offices and financial advisors throughout the United States. The ideal candidate will have strong communication skills and some beginning knowledge of investment sales. The ability to multi-task and a strong desire to support and learn from senior sales staff is a must. This is a growth opportunity position for a candidate in the Greenwich, CT office. KEY RESPONSIBILITIES: Provide sales support to a geographically dispersed team across multiple cities in the United States. Develop and execute strategic business development campaigns targeting potential clients. Collaborate with the department sales manager to enhance CRM processes and optimize operational efficiencies. Collaborate with the marketing team to help design and implement regular communications campaigns. Oversee the compilation of monthly and quarterly performance data into dedicated websites. DESIRED SKILLS & EXPERTISE Previous experience in sales within the financial services sector strongly preferred. Demonstrate excellent communication skills, both written and verbal, to effectively engage with prospects and internal stakeholders. Proficiency in Microsoft Office Suite: Word, Excel, and PowerPoint Exceptional organizational skills, meticulous attention to detail, adept multitasking, and the ability to handle shifting priorities. Upon hiring, willingness to pursue and obtain FINRA Series 65 certification. Bachelor's degree in economics or finance preferred. BENEFITS HIGHLIGHTS Work-Life Balance and Time to Recharge: -We work hard, we play hard: Enjoy 25 days Paid Time Off (PTO) plus 10 days paid holiday vacations annually. Benefits: -Medical, Dental & Vision plans with Health Savings Incentive. -Employer-paid Disability & Life Insurance programs. -401(k) with Profit-Sharing. Growth: -Employee Wellness Reimbursement, covering wellness activities like gym memberships, cycling, and races. -Professional & Personal Development Reimbursement, including training, books, and educational programs. ADDITIONAL ROLE INFORMATION Job Type: Full-Time (5 days per week in office). Compensation Structure: Base Salary + Bonus. Location: Greenwich, CT
    $84k-108k yearly est. 4d ago
  • Customer Service Representative

    RRC-Ruiz Recruiting & Consulting

    Sales Associate And Customer Service Job 24 miles from Central Islip

    RRC - Ruiz Recruiting & Consulting is a specialized recruiting firm dedicated to collaborating with startup to fortune companies nationwide. We're hiring an Insurance CSR to join a growing firm! We're in need of an Insurance CSR! You'll work directly with customers to help manage/service their policies and provide top notch service! We need someone Commercial Lines experience and Personal Lines is a plus! The Insurance CSR Will: Handle the processing of new policies and renewals for customers. Offer quotes and facilitate the sale of new personal lines insurance policies. Assist with the preparation and issuance of personal insurance policies, including endorsements, evidence of insurance, and other related documents. Proactively identify and evaluate customer needs, delivering tailored and effective solutions. Accurately process payments and submit insurance premiums in a timely manner. Provide friendly and efficient support to customers through phone, email, and various communication channels. The Insurance CSR Background: Previous experience Independent Insurance agency experience required 2+ years of Customer Service Representative, Insurance specialist or Jr. Account Manager in Insurance industry Commercial Experience required Experience using ams360, EPIC or similar AMS RRC is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
    $30k-39k yearly est. 7d ago
  • Client Services

    Platinum Filings LLC

    Sales Associate And Customer Service Job 28 miles from Central Islip

    Client Service Representative About Platinum Filings: Platinum Filings is a global leader in due diligence, corporate, and compliance services for industry professionals. Specializing in the searching, filing, and retrieval of public records nationwide and globally, we serve leading law firms, corporations, and financial institutions with disruptive speed and efficiency. At the core of our services are innovation and excellence, backed by proprietary technology that is shaping the future of our industry. Why Join Platinum Filings? Build a career that builds you. With over a decade of fast growth, Platinum Filings is one of the U.S.'s fastest-growing companies. Here, we offer more than jobs; we provide a platform to ignite your passion, build expertise, and chart a path toward professional excellence. Our team-driven culture is founded on collaboration, quality, and innovation, with a high-energy, action-packed, and supportive office environment. We have zero turnover and hire only the best, ensuring a culture where team members thrive and exceed expectations. Your Role as Client Service Representative: As a vital member of our Valley Stream, NY office, you will play a critical role in ensuring a first-class client experience. You'll handle a variety of responsibilities, including: Processing corporate filings, lien research requests, and other orders. Responding to client inquiries via phone and email. Preparing quotes, processing orders, and working with our fulfillment teams. Providing essential support in resolving client issues to maintain exceptional client satisfaction. This role is diverse, challenging, and rewarding, with full training and support to help guarantee your success and growth within Platinum Filings. What We're Looking For: Education & Experience: Bachelor's degree, current college enrollment with evening classes, or equivalent work experience. Skills: Strong writing abilities, command of the English language, and proficiency in Microsoft Office Suite. Attributes: Exceptional multitasking skills, a positive attitude, strong interpersonal skills, and the ability to handle stressful situations with poise, understanding, and tact. What We Offer: Benefits: Comprehensive package including 401(k) matching, health, dental, and life insurance, paid time off, parental leave, Flexible Savings Accounts, volunteer time off, free snacks, and gym membership reimbursement. Work Environment: A collaborative, supportive atmosphere that values work-life balance. Growth Opportunities: Extensive training, mentoring, and clear paths for professional advancement within the company. If you're ready to embark on an exciting career path with one of the industry's top companies, we'd love to hear from you!
    $46k-77k yearly est. 18d ago
  • Front Desk Operations - Customer Service Representative

    Alts (Fka Alteration Specialists

    Sales Associate And Customer Service Job 29 miles from Central Islip

    alts | Alteration Specialists of New York is looking for a Front Desk Operations Professional We are looking for a dynamic professional Front Desk Operations team member, distinguished by their charisma, commitment, and professional integrity. This role will include responding to phone calls and emails, office management and administration, as well as internal/external communication, and creative problem solving. This is a customer facing position, full-time or part-time role in New York City, Brooklyn, NY, Hoboken, NJ & Greenwich, CT, with competitive pay, full benefits, and opportunities for future growth. Compensation FDO earns $18 an hour when you are accompanied by a Studio Experience Coordinator or other FDO. If you are working a shop on your own then you will be paid $20 an hour for that specific shift. $18 an hour is the base compensation for any and all FDO roles. Responsibilities Front Desk - Office Management Maintain a professional, warm, welcoming office environment Greet all clients, manage check-ins, pickups and payment Answer all inbound calls to the Alteration Specialists Studio Manage all client bookings and appointments Process new transactions and ensure internal reporting is correct Responsible for ordering, tracking and managing office inventory, supplies and purchases Ensure all outsourced garments are appropriately tagged, distributed and delivered Manage the flow of fitting room processes and appointments Customer Service Quick, warm, and on-brand customer communication across emails, calls and in-person Thoughtful and authentic recommendations to customers through a deep understanding of their need Thoughtful interaction with each customer Collect, organize, and track consumer feedback, day to day issues and other relevant information and communicate this to the team Contribute ideas to company policies to create an even better customer experience Operations Ensure that all QC checkpoints that live with front operations are consistently met for each garment entering or leaving your studio Ensure all tickets are properly created, and processed throughout the garment's life cycle with Alteration Specialists Properly record and document all RFA's, refunds and other failures of process, and brainstorm written solutions to achieve a higher operational efficiency Attributes You are warm, compassionate, and empathic. You have a calming demeanor and a way of building trusting, caring relationships with ease. You are a skilled communicator. You're both a great listener and an effective speaker and writer. You treat sensitive information with respect and discretion. You are mission driven. You are motivated to help change the fashion industry, and move towards a more sustainable future and serve as an excellent ambassador for a cause you believe in. You are systematic. You derive pleasure from being highly organized, creating order, and checking things off your list. You are detail-oriented. You take pride in a beautifully executed workflow and typos in your emails make you cringe. You are thoughtful. You can anticipate the needs of your tailoring team and clients, and feel committed to proactively creating a supportive environment for all. You are able to recognize how your individual role feeds into the larger organization's objectives. You have great professional integrity. You take ownership over your work, ask for help when you need it, and are committed to your own growth and development. Experience Experience in customer service related roles preferred Prior responsibilities in the fashion industry, and communications management desired. Experience or deep interest in fashion and sustainability desired, with a working knowledge of garment construction desired. *This is an entry-level role.* Why the Role is Compelling As the Front Desk Operations - Customer Service Representative for an alts | Alteration Specialists team, you would play an integral role in creating a welcoming and professional environment that has a profound impact on some of the most important events and days in a client's life. You would establish rewarding relationships with the studio's clientele and partner community, and serve as the first point of contact for people who might benefit from our services. You would have the opportunity to develop your career in an expanding industry. You would feel the support of a tight-knit tailoring and operations team, and the excitement of being part of a growing, multi-studio operation disrupting the fashion industry with many opportunities to grow as quickly in your career as the brand is growing. alts | Alteration Specialists is committed to working with and fairly rewarding the best talent in the industry. We believe in treating people right - through fair compensation and benefits, thoughtful management and specific attention to growth and development of our staff.
    $18-20 hourly 19d ago
  • Sales Associate

    Thom Browne, Inc.

    Sales Associate And Customer Service Job 28 miles from Central Islip

    ABOUT US Thom Browne is widely recognized for challenging and modernizing today's uniform: the suit. By questioning traditional proportions, Browne's designs consistently convey a true American sensibility rooted in quality craftsmanship and precise tailoring. We pride ourselves on our core values of respect and collaboration, challenging ourselves to express creativity and continuously innovate. We attract ambitious individuals who operate in unique ways while upholding exceptional craftsmanship and excellence. THE ROLE Achieve and exceed regular monthly, seasonal, quarterly and annual sales plans Provide best-in-class customer service; building strong client relationships, regularly communicating and providing updates, building a viable, well-organized client network Maintain exceptional product knowledge, brand awareness Support daily shop presentation, ensuring merchandise is properly filled and Brand Presentation Guide standards are strictly upheld Maintain keen awareness of product selections, core/seasonal styles, E-commerce offerings, full-priced merchandise, markdowns best sellers and inventory availability Actively maintain Brand expertise in terms of product, brand history, events and projects, key trends, selling points and featured seasonal products Identify selling opportunities, communicate customer feedback, process shipment/transfers in a timely manner Manage back stock to make sure floor is filled in and stock room is in order; communicate regularly in regards to maintaining stock levels, noting any stock call-outs, selling opportunities based on customer feedback THE IDEAL CANDIDATE Minimum 1-2 years' experience in luxury retail or luxury customer service environment Ability to source prospective clients from existing sphere of influence Demonstrated proficiency in the areas of client relationship management, product knowledge, selling techniques and entrepreneurial Passionate representative of the Thom Browne world Highly organized, self-motivated with strong interpersonal skills Confident, professional, comfortable working autonomously; strong communication both written and verbal WHAT WE OFFER YOU Competitive compensation. Hourly range is between $22.00-$24.00 per hour + commission. Please note that compensation will be offered based on relevant skills and experience Comprehensive benefits package Thom Browne Classic Uniform 401(k) company match Diverse and inclusive working environment
    $22-24 hourly 17d ago
  • Sales Specialist

    Miller Motorcars 4.2company rating

    Sales Associate And Customer Service Job 29 miles from Central Islip

    Job description: Maserati and Alfa Romeo Sales Professional : Miller Motorcars of Greenwich, CT is looking to hire a dedicated, organized, proactive and motivated person with a proven track record in luxury sales and experience dealing with high-net-worth individuals. Luxury sales (preferably Automotive), finance and/or managerial experience is required. All applicants should have tremendous work ethic, charisma, innate customer service skills & rapport building abilities, a consistent sense of urgency, be competitive, confident, aggressive and systematic. This role requires a person that will come to work to work with no agenda other than to join a great team, be a team player, and build their own business within a world-class business. We give you all of the tools, resources, marketing, leads, inventory, support, training, etc. Please do not apply if you are a sales professional that relies on the 'door' or is the consistent 'middle of the pack' performer at your current dealership. We are looking for a top producer that is ready to move on to the very top of the industry at one of the best dealerships in the world! Income Range -$ 80K- $ 150K Job Responsibilities · Sales of New and Pre-Owned Maserati and Alfa Romeo's · Sales of Aftersales products - 100% of commission goes to Salesperson Job Location: Greenwich, CT or Westport, CT Requirements · Luxury Sales Experience is REQUIRED (preferably in the Automotive Field) · Microsoft Office · Utilize a CRM System · Basic Photography Skills · Organized · Persistence · Customer Service Skills · Driver's License & Clean Record · Must live within a 25-mile radius or be willing to relocate Key Competencies · Verbal and Written Communication skills . High moral integrity · Customer Service Skills · Organizing and Planning · Attention to Detail · Initiative · Reliability · Friendly · Well dressed Education and Experience · High School Diploma Required (4-year University degree preferred) · Versed in Microsoft Programs: Outlook, Excel & Word · Knowledge of Customer Service Principles and Practices · Keyboard skills Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Professional development assistance Retirement plan Vision insurance A Great Place to Work Supplemental pay types: · Good Salary plus excellent commission Ability to commute/relocate: Greenwich, CT: Reliably commute or planning to relocate before starting work (Required) Experience: Luxury Sales: 2 years (Required) Work Location: In person Employment Type Full-time
    $80k-150k yearly 19d ago
  • Online Customer Service Representative

    London Jewelers 3.5company rating

    Sales Associate And Customer Service Job 23 miles from Central Islip

    London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a dedicated online customer service, brand relationship representative to manager customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction. Responsibilities: Respond to customer inquiries via phone, email, and chat Track customer inquiries through multiple websites and through entire lifecycle of customer's request Resolve customer complaints in a professional manner Process orders, returns, and exchanges Provide product and service information and guidance Document and update customer records based on interactions Follow up and track with customers and the store to ensure their issues are resolved Maintain a positive and empathetic attitude toward customers Stay updated on product knowledge and company policies Follow daily task check list Participate in testing and quality control of changes on the website Qualifications/Experience: Proven experience as a customer service representative or similar role Excellent communication and interpersonal skills Ability to handle stressful situations and diffuse upset customers Proficient in using ERP software and CRM tools Strong problem-solving skills Ability to multitask and manage time effectively Attention to detail and accuracy High school diploma or equivalent; a degree or equivalent Flexibility to work in shifts if required Good typing skills and computer literacy Preferred Qualifications: Degree in a relevant field Job Type: Full-time In office Salary: $25 an hour Benefits: Health insurance Dental insurance Vision insurance Paid time off 401(k) with employer matching Employee assistance program Employee discount Flexible spending account Health savings account Life insurance We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.
    $25 hourly 18d ago
  • Internal Investment Sales Specialist

    NEOS Investments

    Sales Associate And Customer Service Job 26 miles from Central Islip

    About us: NEOS Investments, LLC is an innovative ETF asset manager based in Westport, CT. The firm utilizes quantitative approaches to deliver yield enhancement and risk mitigation investment solutions. Built on decades of research and experience, NEOS aims to empower investors of all sizes with portfolio building blocks that provide high income, tax efficiency, and diversification through data-driven, options-based ETFs. About the job: NEOS Investments LLC seeks a highly motivated Investment Sales Specialist to serve as a vital part of an experienced team of investment professionals. The Investment Sales Specialist will be responsible for developing and managing lasting relationships with financial advisors at wirehouses, independent broker-dealers, and independent RIAs. Success in the role would be achieved by: Grow and support a client base of financial professionals utilizing NEOS investment products primarily through telephone conversations, email, and web-based presentations. Implement a sales plan and pipeline in collaboration with senior leaders and sales colleagues at NEOS Investments. Execute on a data-driven client segmentation model, including consistently profiling clients within the firm CRM system. Identify and pursue new business opportunities through prospecting, cultivating lead lists, and follow-up activities. Surpass client-focused activity standards, which include calls, emails, and web based presentations. Demonstrate and maintain a deep understanding of NEOS and competitor product knowledge, industry trends, portfolio construction, and capital markets. Partner with colleagues across the firm to deliver an exceptional client experience. This position will require you to be in person in Westport, CT. Desired Skills and Experience: Licenses: Series 7 and 63/66 are required. BA/BS degree required, emphasis on finance or economics is a plus. Possess an understanding of the ETF and/or mutual fund industry, financial concepts, product knowledge, investment management, and client-service strategies. Able to identify and anticipate client needs and make recommendations for implementation of NEOS products. Enthusiastic team player and self-starter who enjoys working in a fast-paced entrepreneurial environment. Coachable, able to incorporate constructive feedback, and willing to continually improve. Exceptional verbal and written communication skills. Technologically proficient and knowledgeable. Strong client relationship management, servicing skills, and internal corporate relationship management capabilities. 2-5 years of experience in the financial industry or sales with a financial services firm is preferred in a business development capacity. What We Offer: Highly competitive compensation Health, dental, vision, and life insurance plans 401(k) Savings Plan Paid time off Equal Employment Opportunity: NEOS Investments is committed to equalemployment opportunity regardless of race, color, ancestry, religion, sex, nationalorigin, sexual orientation, age, citizenship, marital status, disability, gender, genderidentity or expression, or veteran status. We are proud to be an equal opportunityworkplace.
    $48k-95k yearly est. 4d ago
  • Junior Sales Specialist

    Rise Technical

    Sales Associate And Customer Service Job 24 miles from Central Islip

    $100,000+ (OTE) + 401(k) + PTO Hybrid - Roslyn, New York Are you a driven sales professional with a passion for high-tech solutions with the ambition to make a real impact and progress in the managed services industry? This is your chance to thrive in a growing, tech-driven company, where you'll be at the center of cutting-edge client engagement and revenue growth. As a Sales Specialist, you'll be part of the management team driving new business opportunities and help existing clients maximize their technology investments. This will include presenting subscription solutions and generating new leads to both new and existing clients whilst building and developing long term relationships. This is a fantastic opportunity for a proactive sales professional with prior experience working with MSP technology to join a well-established, high-tech company who will support both technical development and career progression. The Role: Proactively follow up on leads, schedule virtual meetings with clients. Review and upgrade client contracts, guiding them through the payment process and offering customized solutions. Work with internal teams to deliver efficient and accurate solutions tailored to client needs. Conduct market-aligned pricing and inventory assessments to provide accurate estimates. Generate new leads with a focus on selling website solutions to new or existing clients. The Person: Experience with direct sales in the U.S. market. Knowledge of Managed Service Provider technology Strong computer technical skills Familiarity with spatial relations, basic architecture, measurement, and data/audio transmission. If you're a motivated sales professional ready to help clients achieve their goals with the right tech solutions, apply today!
    $100k yearly 19d ago
  • Inside Sales Associate

    Abnex

    Sales Associate And Customer Service Job 33 miles from Central Islip

    At Abnex, we believe in No matter how complex or extraordinary the project, we have the tenacity and responsive capabilities to get customers to the right solution. With a full spectrum of locally manufactured cable tray offerings delivered across trusted legacy brands, Abnex is here to help customers achieve the long-lasting success of their projects. Your role and responsibilities In this role, you will have the opportunity to support the organization and customers during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation. You will be mainly accountable for: Offers technical advice and solutions on inquiries from customers and Sales manager about our products and applications. Performs analytic and diagnostic studies to determine the optimal technical solution to meet customer needs and address complex inquiries. Develops and maintains new sales opportunities and resolves specific customer problems. Supports the Sales organization/customers in determining the most technically appropriate and cost-effective solutions and in the preparation of demanding offers. Defines cost for the proposed solution and communicates to the Sales organization. Provides technical support to the Sales team during technical meetings, product presentations, and negotiations with customers and offers product/ solution/service-related training. Prepares/supports the preparation of technical/commercial offers based on customer specification requirements, business unit, and Sales organization directives. Ensures technical and financial aspects of offers, including price and trading conditions, are appropriate. Analyzes customer needs and competitor offers by leveraging general market information and insights provided by the Sales organization. What we are looking for Bachelor's degree or equivalent experience in Business Minimum of 2-5 years of Inside sales experience with engineered products Engineering background is a plus, but not required Strong motivational and communication skills Prior experience with mechanical or electrical contractors, distributors, and engineers/specifiers preferred Ability to multi-task, organize, and prioritize work Candidates will be required to accept a stringent background check Must have skills Communication skill Customer Experience Success Account Management Solution/Application Sales Engineering Our team dynamics You will join a dynamic, talented, high performing team, where you will be able to thrive, bring new ideas to life and built the success of Abnex. With expert focus and dedication, we envision, engineer, and deliver solutions for customers across the industries of infrastructure and transportation, construction, energy, oil and gas, data centers, and beyond. Apply today (************) or visit ************* to read more about us and learn about the impact of our solutions across the globe.
    $37k-56k yearly est. 3d ago
  • Sales Specialist

    Gibbons Group 4.6company rating

    Sales Associate And Customer Service Job 28 miles from Central Islip

    About the Company - Our agents help families all over the country find the Life insurance, Retirement Solutions and Financial Services Solutions they need to protect their futures. About the Role - You would specialize in a revolutionary form of Life insurance called LIVING BENEFIT LIFE INSURANCE, that you don't have to die to collect. We are partnered with over 25 industry leading carriers to bring a portfolio of products that they can be proud to offer your clients. Prospecting and Lead Generation: Leverage our unique platform that targets qualified candidates seeking our diverse life insurance products, allowing you to focus more on client interactions and zero time on lead hunting. Client Consultation: Perform comprehensive needs assessments to understand clients' financial goals and insurance needs, presenting and explaining life insurance options to help clients make informed decisions. Sales Presentation: Deliver captivating sales presentations to individuals and groups, showcasing the benefits and features of our life insurance products. Tailor presentations to address specific client concerns and preferences. Relationship Management: Cultivate and maintain long-term relationships with clients, offering continuous support and service. Conduct regular follow-ups to ensure customer satisfaction and policy retention. Market Research: Stay abreast of industry trends, competitive products, and market conditions. Utilize this knowledge to position our life insurance products effectively and provide clients with pertinent information. Sales Reporting: Keep precise and up-to-date records of sales activities, client interactions, and progress toward sales targets. Prepare regular reports for management review. Compliance: Ensure all sales activities adhere to regulatory requirements and company policies, maintaining confidentiality of client information and upholding ethical standards. Qualifications - Proven experience in sales, preferably within the insurance or financial services industry. Exceptional communication and interpersonal skills, with the ability to build rapport and trust with clients. Outstanding presentation and negotiation skills. Self-motivated with a results-driven mindset and the ability to work independently. Life insurance license or the ability to obtain one (we will assist you in acquiring your license if you are not currently licensed). Pay range and compensation package - Range is based on the average rep in current markets Bonuses, are performance based and paid every month on the 15th Residuals are paid on the anniversary date of the clients sale. Our goal is to offer inclusive and accessible financial protection, helping individuals and families secure their future with confidence.
    $38k-73k yearly est. 16d ago
  • Rare Disease Specialist - RARE DISEASE OPPORTUNITY - Specialty Sales - Great Neck, New York

    Rxsalespros

    Sales Associate And Customer Service Job 28 miles from Central Islip

    **This territory covers Northern New Jersey down to the Jersey shore, Manhattan, Brooklyn, Queens, Staten Island, Long Island as well as southern New York** The Rare Disease Specialist is responsible for representing our clients products in hospital accounts and Oncology clinics. They will be responsible for effectively presenting clinical information and gaining interest from HCPs (physicians, nurses, PA, and NP). They must also appropriately support national and regional account implementation within their geography as needed. The Specialty Account Manager will have a clear understanding of the account and clinic strategy and will provide progress updates to management and field team on a regular basis. Essential Responsibilities Develop and maintains a high level of product and disease area knowledge, demonstrating ability to digest, interpret and share clinical data with customers (face to face or group environment) in a professional way Promotes company products within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines Develops a comprehensive and effective territory plan aimed at achieving and exceeding sales goals within their geography including a plan for time investment and personnel resources to be best deployed. Efficiently and effectively navigate multi-stakeholder clinical customers Gains access to key prescribers (physicians, NP, PA) and generates clinical interest. Support local formulary implementation and ensures product availability while operating within commercial policies. Responsible for understanding potential barriers to account penetration and develop appropriate and effective strategies/tactics to overcome the barriers. Exhibit strong business acumen, judgment and decision making Fluent with market access policies, procedures and terminology Communicates territory activity in an accurate and timely manner as directed by management Adheres to the Company's compliance policies and guidelines as well as any other applicable guidelines, including but not limited to the PhRMA code Successfully completes all Company training classes in a timely fashion Completes administrative duties in an accurate and timely fashion. Maximizes use of approved resources appropriately to achieve regional and account level goals Functions as a contributing member of a high-performance team. Ensure goals and budgets are met Ensure accurate T&E utilization Strives to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices Maintains a positive and professional demeanor toward all customers and coworkers Adheres to all company policies and procedures Ethically performs other duties as assigned Qualifications BS/BA Required (MBA Preferred) Bachelor's degree required, Business or Science discipline preferred Graduate business or healthcare related degree preferred 5-10 Years Sales / Account management experience within the related field Experience working with institutions and integrated delivery networks required Understanding of both the payer and formulary processes and ability to work within both to effectively gain patient access for assigned products Experience working in a team environment which successfully partners with all Commercial Operations functions
    $50k-99k yearly est. 4d ago
  • Primary Care Sales Specialist

    Inizio Engage

    Sales Associate And Customer Service Job 27 miles from Central Islip

    Inizio Engage has partnered with a leading specialty pharmaceutical company to extend its nationwide team of field-based Primary Care Sales Specialists dedicated to delivering impactful healthcare solutions. Our team is focused on educating healthcare professionals, driving product awareness, and ultimately improving patient outcomes. We are seeking a driven Primary Care Sales Specialist who thrives in a fast-paced environment, has a passion for building strong customer relationships, and is eager to contribute to a dynamic and growing team. In this role, you will engage with Primary Care, and as assigned, ENT and Allergy physicians, to provide valuable product knowledge and drive sales performance through strategic execution. If you are a motivated sales professional looking for an opportunity to represent an industry-leading pharmaceutical company and make a difference in patients' lives, this is your chance to join Inizio Engage and take your career to the next level! What's in it for you? Competitive compensation Excellent Benefits - accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and bonding time benefits, employee discounts/promotions, and car allowance Generous performance-driven Incentive Compensation package Competitive environment with company-wide recognition, contests, and coveted awards Exceptional company culture Recognized as a Top Workplace USA 2021 Awarded a "Great Place to Work" award in 2022 and 2023 Fortune Best Workplaces in Biopharma 2022 What will you be doing? Build relationships and educate targeted Physicians and their staff Develop advocacy through impactful engagements with Primary Care Physicians, Allergists, and ENTs Demonstrate passion and compassion for the treatment of patients with the disease state with the goal of helping them overcome challenges faced with existing therapies. Demonstrate deep marketplace, therapeutic, product, and disease expertise based on deep understanding of rigorous scientific principles and data, including mechanism of action, indications, efficacy, safety, etc. Understand and apply knowledge of the healthcare industry, trends, applicable laws and regulations, market conditions, and the market access environment (including pharmacy-economics, payer/reimbursement landscape, and patient flow/influence between institutions and community practices) and analyze these factors in the development of business plans and in daily execution of interactions with the HCPs within compliance guidelines. Build professional relationships with physicians/HCPs, office staff, and others in the patient care continuum. Foster team effectiveness and accomplishment of shared goals by providing knowledge, experience, and information. Demonstrate advanced ability to ask strategic, insightful questions to obtain information on customer needs from all partners in accounts, using the insights to position current promoted brands and collaborate with customers on a customized strategy. What do you need for this position? Bachelor's degree or equivalent work experience 1+ years of experience selling in the pharmaceutical or medical sales industry ENT, Allergy, and/or related respiratory therapeutic experience preferred Launch Sales Experience preferred Some overnight travel will be required Valid driver's license in good standing Must have an automobile with insurance coverage in compliance with company guidelines About Inizio Engage Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need. To learn more about Inizio Engage, visit us at: We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them. Inizio Engage is proud to be an equal opportunity employer. Individuals seeking employment at Inizio are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Inizio will consider for employment qualified applicants with arrest and conviction records. Inizio Engage is an equal opportunity employer M/F/V/D. We appreciate your interest in our company, however, only qualified candidates will be considered
    $48k-95k yearly est. 2d ago

Learn More About Sales Associate And Customer Service Jobs

How much does a Sales Associate And Customer Service earn in Central Islip, NY?

The average sales associate and customer service in Central Islip, NY earns between $22,000 and $40,000 annually. This compares to the national average sales associate and customer service range of $21,000 to $38,000.

Average Sales Associate And Customer Service Salary In Central Islip, NY

$30,000

What are the biggest employers of Sales Associate And Customer Services in Central Islip, NY?

The biggest employers of Sales Associate And Customer Services in Central Islip, NY are:
  1. The Home Depot
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