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Collection Agent salary
Average collection agent salary
$15.72
How much does a collection agent make?
The average collection agent salary in the United States is $32,689. Collection agent salaries typically range between $22,000 and $48,000 yearly. The average hourly rate for collection agents is $15.72 per hour.
Collection agent salary is impacted by location, education, and experience. Collection agents earn the highest average salary in New Jersey.
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Where can a Collection Agent earn more?
Collection Agent Salaries By Experience Level
Collection Agent salary estimates from across the web
Average collection agent salary by state
Highest paying states for collection agents
Rank  | State | Avg. Salary | Hourly Rate |
|---|---|---|---|
| 1 | Pennsylvania | $40,541 | $19.49 |
| 2 | Massachusetts | $45,457 | $21.85 |
| 3 | Rhode Island | $40,879 | $19.65 |
| 4 | New York | $45,778 | $22.01 |
| 5 | New Jersey | $50,730 | $24.39 |
| 6 | Vermont | $35,751 | $17.19 |
| 7 | Maryland | $48,911 | $23.51 |
| 8 | Arizona | $34,040 | $16.37 |
| 9 | New Hampshire | $36,452 | $17.52 |
| 10 | District of Columbia | $54,411 | $26.16 |
| 11 | Virginia | $48,939 | $23.53 |
| 12 | Delaware | $37,729 | $18.14 |
| 13 | Ohio | $33,053 | $15.89 |
| 14 | Michigan | $33,241 | $15.98 |
| 15 | Wisconsin | $35,346 | $16.99 |
| 16 | Connecticut | $43,373 | $20.85 |
| 17 | California | $40,744 | $19.59 |
| 18 | Mississippi | $33,190 | $15.96 |
| 19 | Missouri | $31,906 | $15.34 |
| 20 | Georgia | $34,302 | $16.49 |
| 21 | Alabama | $31,827 | $15.30 |
| 22 | Maine | $33,370 | $16.04 |
| 23 | Tennessee | $30,551 | $14.69 |
| 24 | South Carolina | $31,650 | $15.22 |
| 25 | Idaho | $31,812 | $15.29 |
| 26 | Nevada | $29,911 | $14.38 |
| 27 | North Dakota | $30,450 | $14.64 |
| 28 | Texas | $30,722 | $14.77 |
| 29 | Illinois | $31,933 | $15.35 |
| 30 | Montana | $29,189 | $14.03 |
| 31 | Minnesota | $31,860 | $15.32 |
| 32 | Washington | $32,671 | $15.71 |
| 33 | Indiana | $30,250 | $14.54 |
| 34 | Wyoming | $28,328 | $13.62 |
| 35 | Oregon | $28,672 | $13.78 |
| 36 | Florida | $30,336 | $14.58 |
| 37 | Alaska | $33,459 | $16.09 |
| 38 | North Carolina | $31,425 | $15.11 |
| 39 | West Virginia | $30,354 | $14.59 |
| 40 | Hawaii | $33,524 | $16.12 |
| 41 | Louisiana | $28,097 | $13.51 |
| 42 | Arkansas | $27,114 | $13.04 |
| 43 | Kentucky | $30,306 | $14.57 |
| 44 | Nebraska | $26,610 | $12.79 |
| 45 | Colorado | $28,126 | $13.52 |
| 46 | Utah | $25,218 | $12.12 |
| 47 | Iowa | $28,686 | $13.79 |
| 48 | New Mexico | $27,373 | $13.16 |
| 49 | Oklahoma | $25,673 | $12.34 |
| 50 | Kansas | $26,324 | $12.66 |
| 51 | South Dakota | $23,370 | $11.24 |
Highest paying cities for collection agents
The highest-paying cities for collection agents are Livingston, NJ, Baltimore, MD, and Philadelphia, PA.
| Rank | City | Avg. Salary | Hourly Rate |
|---|---|---|---|
| 1 | Livingston, NJ | $50,641 | $24.35 |
| 2 | Baltimore, MD | $49,411 | $23.76 |
| 3 | Philadelphia, PA | $41,444 | $19.93 |
| 4 | Wilmington, DE | $37,924 | $18.23 |
| 5 | Alpharetta, GA | $34,224 | $16.45 |
| 6 | Tempe, AZ | $34,041 | $16.37 |
| 7 | Vancouver, WA | $33,061 | $15.89 |
| 8 | Myrtle Beach, SC | $32,380 | $15.57 |
| 9 | Coon Rapids, MN | $31,915 | $15.34 |
| 10 | McAllen, TX | $31,695 | $15.24 |
| 11 | Greensboro, NC | $31,687 | $15.23 |
| 12 | Knoxville, TN | $31,378 | $15.09 |
| 13 | Jacksonville, FL | $30,608 | $14.72 |
| 14 | Pueblo, CO | $28,325 | $13.62 |
| 15 | New Orleans, LA | $28,264 | $13.59 |
| 16 | Saint George, UT | $26,462 | $12.72 |
| 17 | Sioux Falls, SD | $23,499 | $11.30 |
Collection Agent salary details
A collection agent's salary ranges from $22,000 a year at the 10th percentile to $48,000 at the 90th percentile.
What is a collection agent's salary?
| Percentile | Annual Salary | Monthly Salary | Hourly Rate |
|---|---|---|---|
| 90th Percentile | $48,000 | $4,000 | $23 |
| 75th Percentile | $40,000 | $3,333 | $19 |
| Average | $32,689 | $2,724 | $16 |
| 25th Percentile | $26,000 | $2,167 | $13 |
| 10th Percentile | $22,000 | $1,833 | $11 |
Highest paying collection agent jobs
The highest paying types of collection agents are senior collector, collection team lead, and credit and collections analyst.
| Job Title | Annual Salary | Monthly Salary | Hourly Rate | Job Openings |
|---|---|---|---|---|
| Account Representative | $36,977 | $3,081 | $17.78 | 183,446 |
| Accounts Receivable Analyst | $43,692 | $3,641 | $21.01 | 26,558 |
| Agent | $37,864 | $3,155 | $18.20 | 184,325 |
| Debt Collector | $33,865 | $2,822 | $16.28 | 23,385 |
| Collections, Customer Service | $32,870 | $2,739 | $15.80 | 161,544 |
| Collections/Accounts Receivable | $38,949 | $3,246 | $18.73 | 30,523 |
Top companies hiring collection agents now:
Which companies pay collection agents the most?
Collection agent salaries at JM Family Enterprises and PosiGen are the highest-paying according to our most recent salary estimates. In addition, the average collection agent salary at companies like Southwest Credit Systems and Conn's are highly competitive.
| Rank | Company | Average Salary | Hourly Rate |
|---|---|---|---|
| 1 | JM Family Enterprises | $35,361 | $17.00 |
| 2 | PosiGen | $35,353 | $17.00 |
| 3 | Southwest Credit Systems | $35,265 | $16.95 |
| 4 | Conn's | $34,478 | $16.58 |
| 5 | Southern Glazer's | $34,452 | $16.56 |
| 6 | CarMax | $34,438 | $16.56 |
| 7 | Capital Vacations | $34,314 | $16.50 |
| 8 | Diversified Adjustment Svc Inc | $34,088 | $16.39 |
| 9 | First Horizon Bank | $33,767 | $16.23 |
| 10 | Radius | $33,450 | $16.08 |
| 11 | LAZ Parking | $33,239 | $15.98 |
| 12 | Randstad North America, Inc. | $33,222 | $15.97 |
| 13 | Rpc | $32,834 | $15.79 |
| 14 | Nordstrom | $32,568 | $15.66 |
| 15 | Jolly Roofing | $31,827 | $15.30 |
| 16 | Robert Half | $31,591 | $15.19 |
| 17 | Kelly Services | $31,306 | $15.05 |
| 18 | CTG | $31,297 | $15.05 |
| 19 | ManpowerGroup | $31,188 | $14.99 |
| 20 | City of Boulder | $30,498 | $14.66 |
Wage gap by gender, race and education
Collection Agent salary by industry
The average collection agent salary varies across industries:
- The average collection agent salary in the finance industry is $38,280, the highest of any industry.
- The average collection agent salary in the finance industry is $30,228.
- Collection agents in the professional industry earn an average salary of $28,376, the lowest of any industry.
Highest paying industries for collection agents
| Rank | Industry | Average Salary | Hourly Rate |
|---|---|---|---|
| 1 | Finance | $38,280 | $18.40 |
| 2 | Retail | $30,228 | $14.53 |
| 3 | Technology | $28,835 | $13.86 |
| 4 | Professional | $28,376 | $13.64 |
High Paying Collection Agent Jobs
Collection Agent salary trends
The average collection agent salary has risen by $5,302 over the last ten years. In 2014, the average collection agent earned $27,387 annually, but today, they earn $32,689 a year. That works out to a 8% change in pay for collection agents over the last decade.
Compare collection agent salaries for cities or states with the national average over time.
Average collection agent salary over time
Compare collection agent salaries for individual cities or states with the national average.
- National Average
- Columbus, OH
Collection Agent salary by year
| Year | Avg. Salary | Hourly Rate | % Change |
|---|---|---|---|
| 2025 | $32,700 | $15.72 | +2.9% |
| 2024 | $31,700 | $15.26 | +2.6% |
| 2023 | $30,900 | $14.86 | +1.9% |
| 2022 | $30,300 | $14.57 | -0.1% |
| 2021 | $30,300 | $14.58 | +2.6% |
Recently added collection agent salaries
| Company | Job | Location | Date Added | Salary |
|---|---|---|---|---|
| Nordstrom | Asset Protection-Agent-The Outlet Collection Rack | Auburn, WA | 12/15/2024 | $54,679 |
| Mandarich Law Group | Collection Agent | Los Angeles, CA | 12/13/2024 | $39,653 |
| Mrs BPO, LLC | 3Rd Party Collection Resolution Agent Date | Cherry Hill, NJ | 12/11/2024 | $35,479 |
| Cornerstone Staffing | Punjabi Bilingual Collections Agent | Fort Worth, TX | 12/11/2024 | $41,740 |
| Mandarich Law Group, LLP | Collection Agent | Los Angeles, CA | 12/11/2024 | $39,653 |
| Mandarich Law Group LLP | Collection Agent | Los Angeles, CA | 12/11/2024 | $39,653 |
| Life Protect 24/7 | Collections Agent | Norfolk, VA | 12/11/2024 | $16,200 |
| Mandarich Law Group | Collection Agent | Buffalo, NY | 12/07/2024 | $37,566 |
| Swc Group | Debt Collections Agent-Bilingual Spanish | Carrollton, TX | 12/05/2024 | $27,131 |
| Evercare Protection | Collections Agent | Saint Charles, MO | 12/03/2024 | $33,392 |
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