Jobs in Saint Michaels, MD

The Billing Manager is actively involved in problem-solving and conflict resolution with team members, customers, and insurance companies. Under the direct supervision of the Regional Vice President of Operations, this position requires a high level of timely, accurate, and complete analysis and oversight of the collection of revenue from the insurance companies, facility programs and patients, as well as the protection from loss of revenue. Essential Job Duties and Responsibilities: This is an onsite position; not available remote. Organize and assign daily workflow within the team. Read and evaluate healthcare receivables reports and identify trends. Crosstrain the billing staff for all job functions in the Billing office (i.e. insurance authorization, charge entry, electronic and paper claims submission, payment posting, accounts receivable follow-up, denials, and appeals). Ensure compliance of all rules and regulations of insurance carriers. Ensure all payments are processed timely and accurately. Work closely with the Director of Medical Surgical Operations to ensure timely month end close and reconciliation of collections posted to the bank. Identify and create solutions to problems relating to the timely processing of claims. Monitor claims submissions, payments, and denials to identify trends; report any issues to the Director of Medical Surgical Operations. Monitor charge posting for accurate insurance coding and timely processing. Develop procedures to ensure reconciliation of charge and payment posting. Respond to patient account inquiries, questions, and complaints when necessary. Pay range: Min $30.41- Max $44.09 Benefits USPI offers the following benefits, subject to employment status: Medical, dental, vision, disability, and life insurance Paid time off (vacation & sick leave) 401k retirement plan Paid holidays Health savings accounts, healthcare & dependent flexible spending accounts Employee Assistance Program, Employee discount program Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long-term care, elder & childcare, AD&D, auto & home insurance. Required Skills: Education/Experience Associate's degree or equivalent to five years medical billing experience. Five years of successful practice/ASC/Anesthesia medical billing experience. Experience with practice management systems and clearinghouses; G-Med experience preferred. Certified Professional Coder preferred. Qualifications Able to use personal computer, including word processing, spreadsheet, and e-mail/calendar functions for day-to-day activities. Superior communication skills both verbal and written Broad knowledge of medical billing operations and third-party billing policies and procedures. Outstanding customer service skills. Demonstrated ability to thrive in a fast-paced setting while managing competing demands. Demonstrated ability to work collaboratively with physicians and all medical professionals. #LI-LL1 Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

POSITION OVERVIEW: The Customer Service Manager of Ecommerce will play a vital role in creating a best-in-class Customer Service department that creates long lasting relationship with our customers, who are at the core of everything we do. This position will oversee all aspects of Ecommerce Customer Service, ensuring a seamless and positive experience for our customers. This role requires a proactive leader who can build and refine customer service processes, implement best practices, and drive performance metrics to enhance customer satisfaction. The ideal candidate will have experience with customer service platforms such as Gorgias or Zendesk and familiarity with Aircall or similar call systems. To note: This is a hybrid position located in Annapolis Junction, Maryland. Expectation for in-person office days Tuesday-Thursday weekly. KEY RESPONSIBLITIES: · Lead and manage the customer service team, providing training, guidance, and support to ensure excellence in service delivery. Ability to manage a 3 rd party Customer Service platform i.e. TalentPop will be required. · Develop, implement, and continually improve customer service processes and standard operating procedures (SOPs) to enhance efficiency and effectiveness. · Monitor and analyze customer service KPIs, identifying trends and areas for improvement to ensure service levels meet company standards. · Collaborate with cross-functional teams, including marketing and sales, to ensure alignment and support for customer service initiatives. · Maintain knowledge of product offerings, policies, and procedures to provide accurate information to customers. · Handle escalated customer inquiries and issues, resolving them promptly and effectively. · Foster a customer-centric culture within the team, emphasizing the importance of exceptional service and customer satisfaction. QUALIFICATIONS: · Strong organizational skills and time management skills · Excellent communication skills, both written and verbal · Proficiency in Customer Service Platforms (Gorgias, Zendesk, Aircall) · Ability to manage multiple tasks and work collaboratively in a fast-paced environment · A passion for Customer Engagement and product EDUCATION/EXPERIENCE: · Bachelor's degree in related field preferred · Previous experience working in or managing Customer Service for an Ecommerce business · Experience in the Handbag category a plus BENEFITS: · Competitive compensation starting at $65,000 plus annual bonus · Opportunity to learn and grow managerial skills within a fast paced growth environment · Collaborative & dynamic work environment · Unlimited PTO · Paid maternity and paternity leave · 35% employee discount anytime PLUS an annual birthday gift card! · Medical, Dental, Vision, Healthcare Spending Account, Employer paid Life Insurance, 401k Retirement Plan, Profit Sharing and more!

Job Title: Quality Assurance Engineer - Workday HCM SME Job Type: Contract; 6+ months Industry: Public Sector BGSF is partnering with local organization seeking a highly skilled Quality Assurance Engineer with deep Workday expertise to support a Workday HCM and Financials implementation. This role will focus on building and executing test plans, both manual and automated, to ensure the successful delivery of high-quality Workday solutions. You'll work closely with developers, configuration teams, ERP analysts, and business stakeholders to validate system functionality and performance. Key Responsibilities: Collaborate with developers and ERP teams to define and execute testing for Workday implementation sprint items. Write use cases, test plans, and test scripts (manual and automated) based on application requirements. Develop and maintain regression test suites. Create and execute automated API tests to validate system integrations and interfaces. Monitor application deployments and performance in collaboration with Workday Performance Engineers. Ensure all test activities and results are accurately documented in Azure DevOps. Identify, document, and track software defects and assist in troubleshooting and root cause analysis. Partner with Workday configuration teams, solution architects, and business users to validate system behavior against business requirements. Contribute to the enhancement of testing frameworks and quality assurance best practices. Participate in Agile ceremonies and support continuous delivery and integration efforts. Qualifications: Bachelor's degree in Information Technology, Computer Science, or related field. Minimum 5 years of hands-on Workday implementation experience, including HCM and/or Financials. Proven experience as a QA Engineer, QA Tester, or similar role in a software development environment. Strong understanding of QA methodologies, test automation tools, and defect tracking systems. Experience with test automation frameworks such as Selenium, Appium, JUnit, or TestNG. Familiarity with Agile/Scrum development methodologies. Knowledge of modern authorization mechanisms and security best practices. Excellent analytical, troubleshooting, and problem-solving skills. Strong verbal and written communication skills. Experience using Azure DevOps or similar test management tools. Ability to manage multiple priorities in a dynamic, fast-paced environment.

Do you enjoy the challenge of hunting for the perfect gift? Do you have a talent for negotiating and building strong business relationships? Do you get satisfaction from dotting your “i”s and crossing your “t”s? We are searching for a detail-oriented, organized, and friendly person to join our team in the timely, cost-effective and correct acquisition of electronic parts, equipment and supplies for manufacturing, engineering and other business functions. Join our team of highly motivated professionals and become part of the future of computing technology! Essential Duties and Responsibilities: Prepare and send out request for quotes by phone or email as directed. Enter quote results into our internal database and print them for review. Write and send Purchase Orders as directed. Enter Purchase Orders in Backlog and keep the Backlog information up to date. Expedite Purchase Order delivery. Review build dates and communicate with scheduling when dock dates change. Receive packages against Purchase Orders and distribute them appropriately. Coordinate adjustments, replacements, and returns to vendors as requested. Maintain all paper and electronic records, files, reference materials, and other documentation related to the Purchasing workflow. Maintain good relations with vendors and internal departments. Assist purchasing team with other tasks as directed. Requirements: Minimum Bachelor's Degree Has received, or is willing to receive, the COVID-19 vaccine Experience with Microsoft Excel™ Experience with databases Attention to Detail Organized Strong Oral and Written Communication Able to Multitask Strong Teamwork Familiar with Microsoft Word™ Experience in an office environment a plus Familiar with electronic components a plus Able to lift 20 lbs Benefits: Medical, dental, vision, and prescription insurance, with 100% of all insurance premiums paid for by Annapolis Micro Systems Life and long term disability insurance, with 100% of all insurance premiums paid for by Annapolis Micro Systems 401(k) plan Flex Time 2 weeks of paid sick leave 2 weeks of paid vacation leave 8 fixed paid holidays and 2 paid floating holidays

Bring your experience in residential real estate development, acquisitions, community development, etc and join our client - a Fortune 500 Residential Builder who has been the leader in their industry for 20 years straight. Highlights: Financial Stability: A bullet-proof balance sheet, strong liquidity (cash stores), and low leverage (debt) allow for this builder to weather macroeconomic uncertainties better than competitors. Multi-brand strategy: Serving all major buyer groups - entry, first time, move up, luxury, active adult and BTR increasing number of deals this land acq team can consider. Established Development Partner: Support of National Development firm will aid in being able to go after unique and complicated land deals or land assemblages. What you'll do: Find, place under contract, receive governmental approval, and close on new land assets, this includes undeveloped land + developed lots. Work with property owners, brokers, land developers, city officials and others to secure land. Responsibilities: Generate land acquisition opportunities through a network of industry contacts including major developers and landowners in the DC / Baltimore corridor. Receive and provide initial response plan for all new leads from outside sources Perform Title and municipal research and initial “cold call” inquiry for potential land leads Complete financial analysis of potential acquisitions, including specific market research to substantiate proforma pricing. Provide all pertinent property description information, seller demands, terms, conditions and contact information to management Prepare letters of intent Maintain close relationships with land developers, brokers, and landowners Underwrite and analyze the financial aspects of each development opportunity Communicate regularly with city officials Negotiate purchase contracts with sellers Prepare memoranda and other documentation and analytics for corporate approval for land buys Consult with Division President regarding strategic planning and assisting finance personnel in preparation of the division's annual business plan. What you'll need: Bachelor's Degree required 6+ years of experience acquiring land for ground-up construction projects (residential preferred) Extensive experience sourcing and negotiating land deals from inception to closing, with the ability to independently source deals through off-market opportunities, broker relationships, and field research Knowledge of the Maryland land markets to include experience developing relationships with local landowners, brokers, civic officials, zoning officials, engineering community, etc would be a strong benefit Working knowledge of zoning and land use practices, development standards, and utility solutions

Coast Medical Service is seeking a travel Physical Therapist for a travel job in Easton, Maryland. Job Description & Requirements Specialty: Physical Therapist Discipline: Therapy 40 hours per week Shift: 10 hours, days Employment Type: Travel Coast Medical Service is a nationwide travel nursing & allied healthcare staffing agency dedicated to providing an elite traveler experience for the experienced or first-time traveler. Coast is featured on Blue Pipes' 2023 Best Travel Agencies and named a 2022 Top Rated Healthcare Staffing Firm & 2023 First Half Top Rated Healthcare Staffing Firm by Great Recruiters. Please note that pay rate may differ for locally based candidates. Please apply here or contact a recruiter directly to learn more about this position & the facility, and/or explore others that may be of interest to you. We look forward to speaking with you! Coast Medical Services Job ID #31453818. Pay package is based on 10 hour shifts and 40.0 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Rehab:Physical Therapist,07:00:00-17:00:00 Benefits Holiday Pay Sick pay 401k retirement plan Pet insurance Health Care FSA

Responsible for all aspects of the warehouse functions including receiving, sorting, storing, handling, preparation, and shipping products within the warehouse while ensuring safety, accuracy and timeliness of all job functions. Supports/assists Service Center Manager in scheduling of work and provides work direction to warehouse team members. Acts as backup to Distribution Center Lead, performing responsibilities of position as needed. Our company believes in the Ideal Team Player. We follow the model behaviors of Humble (quick to point out the contributions of others), Hungry (self-motivated and diligent), Smart (socially appropriate and aware), Safety-Minded (works to lower safety risks, Quality-Minded (take pride in their work) and Attendance (recognizes their presence is important). ESSENTIAL JOB DUTIES & RESPONSIBILITIES: Reviews daily warehouse schedule for the department to ensure proper coverage for the shift. Notifies DC Lead of any variances immediately. Supervises and directs warehouse team members in performing operations according to sound operating principles and company policies and procedures. Responsible for documenting pertinent information for the performance assessment of the warehouse team members and notifies the DC Lead as appropriate. Promptly and accurately unloads, receives, and verifies incoming materials Examines incoming shipments for damage, accuracy, and reports discrepancies Opens bales, crates and other containers Records quantity of all incoming materials or items received or distributed via appropriate computer software Accurately places materials in designated storage areas in an orderly manner Safely operates all necessary types of equipment to conduct a particular phase of the warehouse cycle Performs routine equipment maintenance Adheres to all safety requirements including use of proper PPE Maintains simple reports on work orders and quantities produced Reads customer orders, work orders, shipping orders or requisitions to determine items to be moved, gathered or distributed and/or shipped Completes file requisitions, work orders or requests for materials, tools or other stock items and distributes items to shipping or to designated area Ensures warehouse is accessible and safe for salespeople and customer traffic Assembles customer orders from stock and places orders in appropriate area Weighs and counts items for distribution within warehouse to ensure conformance to company standards and order accuracy Completes requisition forms for order supplies from other departments Punctuality and regular attendance Immediately notifies Service Center Manager of any quality issues or shipping errors Provides prompt input regarding warehouse performance, safety issues and all necessary information to Service Center Manager NON-ESSENTIAL JOB DUTIES & RESPONSIBILITIES: Marks materials with identifying information using appropriate method Assists in counting of physical inventory Prepares parcels for mailing Sweeps, dusts, mops. and organizes warehouse and work area for orderliness at all times May be assigned facility maintenance duties as needed Delivery driver for milk run program All other duties as assigned PHYSICAL DEMANDS & WORK ENVIRONMENT: Physical ability to do work requiring frequent lifting, twisting, bending, stooping, pulling, pushing, walking, and standing for 8+ hours per day. Ability to lift to (50) fifty pounds Must be able to operate a forklift and have a clean driving record COMPENTENCY, KNOWLEDGE, SKILLS & ABILITIES: Exhibits willingness to share innovative ideas to make processes better Exhibits willingness to work in a team environment Basic math, counting, and reasoning skills Sufficient reading and writing ability to follow work order instructions, safety rules/regulations and prepare warehouse reports as needed. Sufficient visual acuity (corrected) to read instructions, distinguish color, operate machines, and visually inspect parts produced Sufficient manual dexterity to operate machines properly Patience with problems and issues Able to change focus frequently and often while being detail orientated and well organized Ability to communicate effectively with senior management, inter-department personnel, and other warehouse employees Strong time management skills Ability to read and empathize with customers and a have good customer service attitude Ability to manage and work in a demanding and fast environment Strong computer skills and proficiency with Microsoft Office Willingness to learn, make mistakes and good sense of humor Ability to learn to use tape measure, calipers, micrometers & propylene/acetylene cutting torches Ability and willingness to cross-train in other areas Willingness to work 40 hours per week with possible mandatory/voluntary over-time Willingness to work rotating shifts (if necessary) Strong work ethic and positive attitude and language EDUCATION & EXPERIENCE: REQUIRED: High school diploma or equivalent ADDITIONAL INFORMATION: Working in various temperatures depending on the location of the center The McAlear Group offers a full range of benefits for eligible employee including 401k, health and life insurance, Employee Assistance Program (EAP), disability coverage, and PTO. Job Type: Full-time

Veteran-Owned Firm Seeking a Test Evaluation/Integration Supervisor (S-NET) with TS/SCI for a role in Annapolis Junction, MD My name is Stephen Hrutka. I lead a Veteran-Owned management consulting firm in Washington, DC. We specialize in Technical and Cleared Recruiting for the Department of Defense (DoD), the Intelligence Community (IC), and other advanced defense agencies. At HRUCKUS, we support fellow Veteran-Owned businesses by helping them recruit for positions across organizations such as the VA, SBA, HHS, DARPA, and other leading-edge R&D-focused defense agencies. We seek to fill a Test Evaluation/Integration Supervisor (S-NET) position in Annapolis Junction, MD. The ideal candidate must hold an active TS/SCI clearance and have 8-10+ years of experience with a BS/BA, 6-8+ years with an MS/MA, or 3-5 years with a PhD. If you're interested, I'll gladly provide more details about the role and discuss your qualifications further. Thanks, Stephen M Hrutka Principal Consultant HRUCKUS LLC Executive Summary: HRUCKUS seeks a Test Evaluation/Integration Supervisor (S-NET) for a role supporting the Department of the Navy in Annapolis Junction, MD. Position Description: The Test Evaluation Integration Supervisor will integrate, test, evaluate, and transition enterprise IT systems and provide Software as a Service (SaaS). Position Job Duties: Analyze system requirements, concept of operations documents, and system descriptions to develop test plans and procedures, prepare for and conduct the data collection and analysis, and report status and results Create test plans/ test procedures to support system acceptance testing Conduct system acceptance testing in accordance with the approved test plan and test procedure Provide test inspection reports Participate in after-actions review to address lessons learned and areas of opportunity, as appropriate Provide recommendations/inputs to final system design documents as appropriate Position Qualifications: TS/SCI level clearance is required Requires 8-10 years with a BS/BA, 6-8 years with an MS/MA, or 3-5 years with a PhD Proven experience testing IT systems, encompassing hardware, applications, and network components Certification Requirement: Must have a current DoD 8570.1-M IAT Level III certification Desired: ITIL Foundations Certification desired Details: Job Title: Test Evaluation/Integration Supervisor (S-NET) 3 Site Locations: Annapolis Junction, MD (Primary) JBAB (Depends on Responsibilities) Landover, MD (Future) Security Clearance Requirement: TS/SCI Assignment Type: Full-time Salary: Maximum annual salary of $145,000.

The Clinical Supervisor (BCBA) is responsible for providing clinical oversight and guidance to a dedicated team of technicians and clients. The Clinical Supervisor is responsible for assessing clients, developing individualized treatment plans, and ensuring the effective training and implementation of therapy programs. This role also works closely with the Operations Coordinator and the Clinical Director to support high-quality clinical care. Our Mission: Changing lives. One child at a time. One professional at a time. Vibrant Centers in Columbia, Millersville, Rockville, Frederick, Annapolis, and Alexandria VA! Serving clients in-home throughout MD, DC, VA, DE and PA! What sets us apart: BHCOE Training Site Accreditation - one of only two companies in our service area! ACQ Accredited Paid Parental Leave Paid Mental Health Days Small Caseloads BCBA Owned & Operated Since 2011 Structured Promotional Path Compensation & Schedules: Compensation: $90k - $108k, based on relevant experience Unlimited Referral Bonuses: Generous referral bonuses - no limitations! Schedule: Center hours are Monday - Friday, 7:30 AM - 4:00 PM or 8:30 AM - 5:00 PM. No nights, no weekends! Candidates need to be available and flexible to work either shift, based on the needs of our kiddos and their families. Other Great Benefits: Relocation Assistance - Ask Us! Comprehensive Medical / Dental / Vision Plans Paid Time Off (PTO) & Holidays - 24 Days Off Per Year! Professionally-Managed 401(K) Plan Comprehensive Wellness Program Professional Development (Monthly CEUs & Professional Development Stipend) Leadership Opportunities, OBM Training & Promotion-From-Within Focus On Clinical Quality, Supervision & Mentorship Fun & Supportive Team Environment Company Overview: Verbal Beginnings is a growing, BHCOE-accredited and BCBA-owned and operated autism therapy provider serving children diagnosed with autism. Join our dedicated and quality-focused clinical team, where you can mentor trained professionals to excel with their ABA skills while receiving mentorship so you can grow as a clinician yourself. Work for a company that believes in educating parents, disseminating evidence-based ABA, collaborating as a team, innovating in the field with new research, and inspiring others to pursue long-term careers helping our clients. VB offers a variety of programs, including our Early Intervention Center program, In-home program, Social Skills program, Feeding program, Diagnostic program, and our new Comprehensive Services program, which includes Speech and OT services! VB also prioritizes, supports, and funds the professional development of our staff to ensure our staff has the resources and knowledge to provide top-quality services to our clients and families. Responsibilities: As a Center-based BCBA, you will: Conduct skills and behavior assessments to deeply understand your clients Develop comprehensive treatment plans and plan evidence-based interventions Train, supervise, and support a small team of RBTs dedicated to your clients Collaborate with colleagues, supervisors, and the quality assurance team to achieve optimal client outcomes Coordinate with and train caregivers to empower them as partners in their child's progress Qualifications: About You: You need to have a Master's Degree in Applied Behavior Analysis or related field. You need to be a Board Certified Behavior Analyst (BCBA) with experience supervising the implementation of ABA-based treatment programs by RBTs. You need to be licensed in the state of Maryland or actively pursuing licensure at the time of hire. You need to be dedicated to providing high-quality, outcomes-based care to our clients and their families. Physical Demands The physical requirements here are representative of those that must be met by an employee to successfully perform the essential functions. Movements in response to aggressive and self-injurious behavior Ability to move quickly and confidently to intervene in situations when protective carries or environmental arrangement are deemed necessary Ability to pursue a bolting student, including but not limited to: running, moving quickly from side to side Successful completion of Safety Care training and Re-Certifications Including but not limited to: pivoting, knee squats, shuffling front and backwards, and carrying children Verbal Beginnings' personnel policies, procedures, and practices prohibit discrimination on the basis of race, color, religious creed, disability, ancestry, national origin, age, or sex. Verbal Beginnings' employment opportunities are provided for applicants with disabilities and reasonable accommodation(s) are made to meet the physical or mental limitations of qualified applicants or employees. #CS1 #LI-Onsite Pay Range: USD $90,000.00 - USD $100,000.00 /Yr.

The Marketing Assistant is a creative professional that manages all of the details and deadlines involved in the marketing plan for Jennifer Gregorski and Christopher Schultz as a top-producing luxury real estate team, their listings and the ‘Bay to Beltway' brand as a whole. Qualifications: Experience in marketing and familiarity with digital marketing tools Ability to work independently and manage multiple projects simultaneously Strong written and verbal communication skills Detail-oriented and ability to solve problems Positive attitude and team player Responsibilities and Duties: Database management including CRM, Mailchimp, Rezora, HomeBot etc. Help plan and organize client events & events for farm Manage direct mail campaigns from design to delivery for both farm and database Create and regularly prepare all buyer and seller consultation marketing packages Manage and update agent website, blogs and online listings Repurpose content for use throughout all platforms Marketing email newsletter (once a month) Listing marketing including: brochures, photo tours, disclosure packet, marketing calendar and updates for clients Manage relationships with vendors such as photographers, videographers and graphic designers to ensure high-quality marketing materials are produced Coordinate print and digital ads Weekly Requirement: Half-day in person meeting in Annapolis to go over needs and questions for deadlines that week This will be a 1099 contractor position Number of hours worked per week will fluctuate based on real estate activity and seasonality Other than weekly in person meeting, working hours can be remote

OTR CDL-A TRUCK DRIVERS: $0.54 - $0.60 CPM (based on location and experience)24/7 Recruiters Available!Don't Wait, Call Now!Earn Great Pay, consistent miles & 24/7 support!Solo Drivers: 2,220+ Miles Per Week On Average! 54 - 60 CPM based on location and experience!Team Drivers:Up to $15,000 Sign-On Bonus/split with an average of 5,500 miles per week! Interested in a 30 days out/28 days home schedule? Ask about our Flex Fleet offering!Don't have a team partner? We will help you find the right partner with our TEAM match program!Or make your own team! Now's the time to bring on a family member or friend to be your teammate on the road! Ask about our sponsorship program.Benefits: Consistent Miles and Paycheck Convenient Home-Base Terminals Generous Pet and Rider Policies Up to $7,000 Tuition Reimbursement Newer equipment Averaging 18 Months Medical, Dental, Vision and 401k Match Qualifications: Must have Class A License (CDL A) & 21 years or older with 3 months of verifiable experience. Paid orientation - upon completion and hired. No more than 1 CMV on-road preventable accident in the last 2 years. No major CMV preventable accidents in the last 5 years. No more than 2 moving violations in the last 2 years. No DUI/DWI within the past 5 years, or 10 years if the offense occurred while holding a CDL. Must be able to pass a DOT physical and drug test. No drug related conviction within the past 5 years, or 10 years if the offense occurred while holding a CDL. No positive/refused tests in the past 10 years with CDL-A/CLP. SAP drivers are not eligible for hire. Call 956-477-3492 or apply online!PandoLogic. Category:Transportation, Keywords:Truck Driver, Location:Annapolis, MD-21412

We are seeking a Helpdesk Specialist to provide expertise to a federal client in support of their mission critical systems in defense of our Homeland.? As a Helpdesk Specialist, you will be responsible for providing technical support to our users and clients by triaging, researching, and answering questions regarding the program and systems Specific Responsibilities: Provide a first point of contact for customers seeking technical assistance with a ticket, phone call, email, or in person Assist customers, troubleshoot problems, and coordinate technical support. Account creations, account lockouts, password changes Record events and problems and their resolution in logs Follow-up and update customer status and information Log and route service requests and incidents in an incident management system. Maintain service level agreements related to Desk Side support Service/Incident requests Direct unresolved issues to the next level of support team member Establish phone bridge with next level of support and customer leads per SOP's Receive and input critical time data in various formats and ingest it into the vetting system. Data may be received in various formats and must be converted to a customer defined format such as XML for ingest into the system Requirements Due to federal requirements, only US Citizens can be considered. Candidates with dual citizenship cannot be considered Active Secret clearance is required. Due to agency and contract requirements, candidates must be U.S. citizens with no dual citizenship. This contract supports systems that require 24x7x365 uptime. Candidates must be willing and able to meet recall requirements, including participation in a rotational on-call schedule. Telework: Candidates must reside within a commutable distance and be available to work onsite at the customer's discretion. This includes being on-site during the transition period. Must be based around Annapolis Junction, MD 0-3 or more years of experience in Helpdesk/ServiceDesk/Call Center OR equivalent experience in customer service. 0-3 or more years of experience utilizing any Incident Management Ticketing System such as: Remedy v20.02 ServiceNow

Luminis Health: Anne Arundel Medical Center Title: Team Leader RN - Cardiac OR Reports to: Clinical Nursing Director of the Operating Room and Surgeon Leader Cost Center/Job Code: 20000-10020-002023 FLSA Status: Non-Exempt Position Objective: This position contributes to high quality, cost-effective, safe surgical patient care in a designated surgical service line. It focuses on tasks that ensure the OR and the operative procedure occurs under conditions that maximize both patient and staff safety. The Cardiac Team Leader provides direct and indirect patient care during surgical procedures, serves as an expert in their service line, is an integral part of the multi-disciplinary team and is required to be regularly scheduled in an on-call status. This role supports succession planning for additional roles, such as clinical supervisor and nurse educator. Essential Job Duties: 1. Work collaboratively with the Surgeon Leader to ensure all members of the OR team are committed to patient safety and high reliability. 2. Collaborate with the Surgeons, Charge Capture Coordinator, the Clinical Nursing Director, the Surgical Services Business Manager, Central Sterile Services leadership to coordinate the availability of supplies, instruments, and equipment; ensure appropriate utilization of these resources; and (to the extent possible) standardize use of instrument trays, supplies, and equipment. 3. Coordinate safe and effective surgical patient care by developing and managing the 4-week staffing schedule and the cardiac on-call schedule, reviewing and determining approval of RN and ST PTO requests, assuring that the staffing schedules for the entire cardiac team are distributed to appropriate stakeholders, allocating the appropriate staffing through effective planning and communication with the OR Clinical Supervisor or Charge Nurse and the Surgical Staff Scheduler. Collaborate with Surgical Scheduler and surgeons to ensure case bookings are accurate, efficient for surgeons and team members, and minimize patient wait times. 4. In collaboration with the Surgeon Leader and educators, coordinate regularly scheduled team meetings with the following goals: mentor team members, foster a trusting and respectful culture, build communication skills, correct educational deficiencies, review errors, and brainstorm solutions for quality team metrics that need improvement. 5. Work with Clinical Nursing Director, Clinical Educators, vendors and Surgeon Leader regarding best clinical practice concepts/guidelines and hold in-services as needed. 6. Participate in surgeon and team member on-boarding and new procedure planning with both Surgeon Leader, surgeons and vendors. Directly provide and coordinate new RN and ST orientation to the cardiac team. 7. Support Clinical Directors along with Materials Management and Central Sterile Services with capital and operational budget requests and utilization. 8. Manage and update preference cards within the system to improve accuracy with charges and improve inventory management for supplies and instruments. 9. Collaborate with Surgeon Leader to perform Team members' annual performance evaluation, as well as address any behavioral or clinical issues in real time. At least two years of open heart operating room experience required. Preferred ability to scrub and circulate Medium work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Required - Bachelors Nursing Degree. Required - Cardiopulmonary Resuscitation Required - ACLS Required - Registered Nurse Preferred: CNOR certification

We are Coastal Pools Coastal Pools is one of the area's leading custom pool builders, dedicated to making an impact and creating an extraordinary experience for our customers by building quality pools and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Coastal Pools has been recognized as 2025 Best of Annapolis and Eastern Shore and consistently ranked among the top Pool Builders in the area.. Join a Company that Empowers you to Build your Future The VP Sales is responsible for Division sales staffing, training, and administration and establishing and communicating Division/Community sales objectives, goals and achieving successful results. Communicate daily, weekly, monthly, quarterly with Design Consultants with sales production demands, goal setting, product knowledge, corporate items, etc. A career with purpose. A career built on making dreams come true. A career built on building zero defect custom pools, cost management, and adherence to schedules. Responsibilities: Leadership of the sales organization and setting the strategic vision, with a primary focus on sales and revenues at the regional level. Lead sales and assist marketing efforts to achieve objectives. Manage core and new growth revenue streams; guide and motivate the sales team to exceed expectations. Attract, retain, and develop world-class talent that is highly motivated; inspire and expect high performance. Build sustainable integrated strategies to drive revenue. Assist in repositioning the organization in the minds of consumers, vendors, and subcontractors through strategic communications. Build strategic partnerships that improve position in the marketplace and drive results. Be informed and knowledgeable of local news and municipalities; connect with the community and local leaders to strengthen our brand in all markets we serve. Ensure achievement of financial objectives, including revenue, expenses, and operating profit. Fulfill the purpose of serving communities; develop consumer-driven products to grow engagement; build strategic partnerships that improve position in the marketplace and drive results Qualifications: 15 or more years of senior sales experience required, with 10+ years of Sales Management experience required. A keen understanding of full funnel sales strategies. Experience working in industries undergoing substantial change and transformation. Demonstrated track record in recruiting world-class talent, inclusive of world-class leadership and sales teams. A proven track record of high performance and consistent results in a senior management role. A history of successful leadership, innovation, and goal achievement. Experience and affinity for managing front line Design Consultants directly. Demonstrated track record of managing at the regional level for both Greenfields and Acquisitions. To be successful in this role, you will need to: Demonstrate operational excellence with an affinity for a metrics-driven, results-driven approach. Have a strong understanding of the complexity and nuances of customer segments and support solutions. Be a collaborative, solution-oriented leader and a skilled evaluator of people. Have experience with large, complex and matrixed business environments. Listen to internal customers, provide informed recommendations to the President/CEO, and help lead the team successfully through change. Immerse yourself in every phase of custom pool building. This includes the expert use of JobTread and 3D design software. Detailed understanding of every phase of construction. In depth knowledge of building a budget and proposal within JobTread. Be the go to source of information, guidance, and assistance related to front end sales in support of our Design Consultants. Be willing to travel as needed to effectively manage, onboard, and integrate throughout the organization. Accept 7 days a week phone availability with a high level of connectivity to the business.

Join our client for a unique opportunity to advance your career in the high growth pharmaceutical research and development industry and support growing demand for their laboratory instrument maintenance and repair services. Our client, a leading analytical equipment service provider, is seeking an Inventory Manager to manage and optimize the company's parts and equipment inventory and supply chain operations across three global and local warehouses and trunk stock locations. Key Qualifications: 5+ years' minimum experience in inventory or supply-chain management. International purchasing and receiving experience required. Bachelor's degree required. Familiarity with 5S and operating in an ISO environment required. Responsibilities: Monitor and maintain salesforce-based inventory management database (IMD), which analyzes our inventory levels, trunk stock, national/regional inventories, utilization rates and months of supply Develop and implement systems and processes to receive, inventory, warehouse, pick, and distribute inventory parts and systems to support a team of Field Service Engineers (FSEs). Review, audit and manage vendor network Update inventory costs (internal costs) and parts pricing (customer prices) in IMD Collaborate across departments, such as operations, sales and accounting, to ensure seamless communication and effective execution

Our client is looking to expand their Marketing team with Sales Development Representatives to work in their Annapolis office. The ideal candidate for this role will be able to effectively generate high-quality B2B sales leads and prospects through telephone calls, email campaigns, and digital collateral. Responsibilities: Lead qualification and research for inbound and outbound leads. Identify key buying influencers in the current campaign to determine the budget and timeline for implementation. Develop new business opportunities through phone, email, and digital communications. Collaborate with Sales Managers to set up demonstrations in designated sales territories. Enter, manage, and identify trends for qualification data in the Marketing CRM system (Outreach). Develop and run analytics reports to identify potential areas for growth in regional and national sales markets. Build and maintain an organized database of leads and prospects. Qualifications: Must have or be pursuing a degree in Business, Marketing, Management, Communications, or related field Collaborative and communicative team member with exceptional telephone, computer, and communication skills Must possess working knowledge of MS Office Suite (Word, PowerPoint Excel, etc.) Ability to learn quickly and manage multiple priorities and/or projects Driven and resourceful in finding accurate and current information via phone, internet, and digital communication platforms Experience in B2B lead generation, as well as sales execution platforms such as Outreach/Zoominfo are a plus Be a nice human -- when we say we work as a team, we mean it, and we love it!

GiT-G, Maryland Division, is currently seeking a Readiness Analyst 1 in support of an exciting new effort supporting one of our clients that is responsible for: Unifying direction of cyberspace operations. Strengthening DoD cyberspace capabilities. Integrating and bolstering DoD's cyber expertise. Minimum Qualifications Bachelor's Degree and three (3) years of relevant experience or additional four (4) years of job-related military performing readiness assessments experience may be substituted for education requirement). Must possess an active TS/SCI/Polygraph for consideration. Preferred Requirements Experience to include but not limited to: Providing readiness reporting. Using DRRS. Understanding of existing readiness doctrine, policies, and reporting requirements at both the Service and Combatant Command level. Contributing substantive content for reports and briefings including data directly from readiness systems, summarized data, assessment data, and trend data. Collecting force-wide readiness data with trends and recommendations in support of monthly 3-star level and quarterly 4-star level readiness briefings. Contributing substantive content to readiness-focused working groups and the readiness community of interest. Developing techniques and technical solutions to query multiple readiness, training, and manpower databases across multiple domains. Experience in assisting in the coordination and development of Joint Mission. Providing support for essential tasks and reviewing joint mission essential task lists. Assisting in assessing ability to meet the joint mission essential task list standards. Experience in contributing to the review, development, update, and general management of operating procedures and guidance. Assisting with the preparation and/or distribution of read-ahead materials and briefings for a wide range of audiences at various military and civilian ranks. Using SQL.

Denali Tile + Stone is a tile and stone installation company that focuses on the architecturally driven creation of stunning floors, bathrooms, stone facades, & hardscapes throughout Baltimore County, DC, Annapolis, & Easton Role Description This is a full-time hybrid role for a Project/Design Assistant at Denali Tile + Stone(Hoff Floors). This role will not report to an office but will be expected to drive between projects and/or vendors. Balance of work will be remote. You will be responsible for supporting project managers in daily tasks, coordinating project schedules, maintaining project documentation, and assisting in communication with clients and contractors. Duties also include organizing meetings, preparing reports, and handling project-related inquiries. Responsibilities will be adjusted if you have a design background and are capable of producing tile drawings. An example of where you will help: Scheduling projects - keep track of projects bidding (won/lost) - organize/time block upcoming projects and accurate start dates - analyze projects in production for completion dates and billing benchmarks - forecast future work and our capabilities/need for more projects Production - Prepare PO/work orders and/or material lists for project starts - ensure special order materials are placed and on time - review architectural/design plans to plan & present layouts - pick up misc materials and deliver to site, vendors, or clients - follow up with lingering items (grout, trim selections) - manage/code timesheets Other - take photos/videos of projects throughout phases - share & document status updates on projects with the team - help track job costs - complete punch list walks on completed projects for the internal team or GC PM Qualifications/Skills Project Coordination and Scheduling Team communication and Client Interaction Organizational and Administrative capabilities Excellent written and verbal communication skills Ability to work independently and in a team environment Experience in the tile, design, or construction industry is a plus Google Workspace experience Icing on the cake Interior design experience/drafting skills Bilingual in spanish Experience with Bluebeam Experience with Copper or similiar CRM Compensation $20-24/hr + OT Mileage reimbursement rate 2 weeks paid vacation time Provided software & equipment as needed Flexible schedule

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties: Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements: Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits: Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

State Farm agents are independent contractors. Compensation is sales and commission- based but may also include servicing commissions and bonus potential. No base compensation is available with this opportunity. This is a business opportunity with potential for both profit and loss. To determine actual compensation, the applicable State Farm Agent's Agreement and corresponding schedule of payments must be used. Information contained herein does not guarantee eligibility to receive compensation or guarantee specific results. Eligibility and actual results will vary. We are seeking professionals to become a State Farm independent contractor agent in Chesapeake Beach, MD. If you've ever had the desire to run your own business, but didn't know where to start, this could be the opportunity for you. No prior experience as an insurance agent is required. As an agent, your daily actives activities and responsibilities may vary based on your vision for your business. Potential responsibilities may include, but are not limited to: Operational and team management Strategic marketing and new business development Sales and customer service We offer a paid training program with company support. State Farm is an equal opportunity employer. Click the “Apply” button to be connected with a State Farm representative and to learn more about the State Farm agent opportunity. [Note: The “Apply” button is not an application for employment.] State Farm agents are independent contractors. Compensation is sales and commission- based but may also include servicing commissions and bonus potential. No base compensation is available with this opportunity. This is a business opportunity with potential for both profit and loss. To determine actual compensation, the applicable State Farm Agent's Agreement and corresponding schedule of payments must be used. Information contained herein does not guarantee eligibility to receive compensation or guarantee specific results. Eligibility and actual results will vary.