Dishwasher
Ruth's Chris Steak House, Inc. Job In Scottsdale, AZ
, pay will be variable by location - See additional job details and benefits below Are you ready for the best job you've ever had? Since Ruth's Chris was founded in 1965, the most important ingredient in our recipe for success has been a team of hard-working people with a passion for creating special experiences for our Guests. We believe in treating our team like family and providing an environment where you can be yourself and grow professionally, while delivering hospitality as legendary as our steaks.
This is your chance to join the best of the best and start a career with endless opportunity, plus great benefits like:
* Health insurance eligibility when working an average of 30 hours per week
* 401(k) with competitive match
* Dining discounts
* Employee assistance program
* Training and exciting career growth opportunities
* Paid time off
* Referral program - refer a friend and earn a bonus
Get Ready to Sizzle: Beyond sparkling utensils and organized plateware, our restaurants would be a mess without you. True stewards of the kitchen, our Dishwashers ensure we maintain the highest standard of safety and sanitation. Assisting in the set-up, operation, and cleanup of the interior and exterior of the restaurant.
This role and you are the perfect pairing if you can:
* Wash, store, and stock all plateware, glassware, eating utensils, cups, bowls, pots, pans and other smallwares and equipment to ensure sufficient quantities are on hand and ready to serve our Guest
* Demonstrate attention to detail when assisting in spot cleaning floors, carpeting, walls, and other furnishing to maintain a safe and pleasing environment for team members and guest
* Communicate effectively with others
* Thrive in a fast-paced environment
* Work well in collaborations with team
Host
Ruth's Chris Steak House, Inc. Job In Scottsdale, AZ
, pay will be variable by location - See additional job details and benefits below Are you ready for the best job you've ever had? Since Ruth's Chris was founded in 1965, the most important ingredient in our recipe for success has been a team of hard-working people with a passion for creating special experiences for our Guests. We believe in treating our team like family and providing an environment where you can be yourself and grow professionally, while delivering hospitality as legendary as our steaks.
This is your chance to join the best of the best and start a career with endless opportunity, plus great benefits like:
* Health insurance eligibility when working an average of 30 hours per week
* 401(k) with competitive match
* Dining discounts
* Employee assistance program
* Training and exciting career growth opportunities
* Paid time off
* Referral program - refer a friend and earn a bonus
Get Ready to Sizzle: From the moment our Guests walk through our doors, you will exude the Hospitality Ruth's Chris is known for, bringing your unique personality to each interaction. Our Hosts are the warm welcome when our guest arrive, and the last impression after an amazing dining experience that brings them back, again and again.
This role and you are the perfect pairing if you can:
* Provide a warm welcome to each and every Guest who calls or visits our restaurants
* Effectively coordinate and control our Guest flow at the door by enthusiastically greeting arrivals, seating, and providing a warm farewell to our departing Guests
* Demonstrate hospitality by walking our Guests to their table, and engaging them along the way
* Answer incoming restaurant calls in a friendly, professional manner
* Effectively communicate with Guests and your fellow Team Members
* Be a team player and work well with others.
Service Manager
Peoria, AZ Job
At Bubba's 33, you'll take pride in scratch-made food for all, friendly service, and giving back to the community. Experience a dynamic work environment, great benefits, and opportunities for advancement. Are you ready to be a Roadie?
Bubba's 33, part of the Texas Roadhouse brand family, is looking for a rockstar Service Manager to oversee all Front of House daily operations, manage all Front of House employees, and make sure Legendary Food and Legendary Service is delivered to our guests. If you have a passion for people and providing a legendary guest experience, apply today!
As a Service Manager your responsibilities would include:
Driving sales, steps of service, and guest satisfaction
In conjunction with all management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times
Providing or directing all Front of House training
Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline
Managing liquor orders and controlling liquor costs
Enforcing applicable liquor laws and Responsible Alcohol Service guidelines
Assisting with the development of all key employees, assistant managers, and hourly employees by providing daily feedback on performance during one-on-ones
Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees.
Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant
Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff
Understanding, managing, and practicing safe food handling procedures
At Bubba's 33 we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.
We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:
A choice of medical plans that are best in class
Dental and Vision Insurance
Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave
Adoption Assistance
Short-Term and Long-Term Disability
Life, Accident and Critical Illness Insurance
Identity Theft Protection
Employee Assistance Program
Business Travel Insurance
401(k) Retirement Plan
Flexible Spending Accounts
Tuition Reimbursements up to $5,250 per year
Monthly Profit-Sharing Program
Quarterly Restricted Stock Units Program
Many opportunities to support your community
Annual holiday bonus
We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.
Assistant Manager Trainee Firehouse Subs North Scottsdale Rd and Pinnacle Peak
Scottsdale, AZ Job
Assistant Manager Trainee: Responsible, Accountable Managers. Our restaurant Assistant Managers are responsible and accountable for restaurant operations, assisting the General Manager. This includes supporting a productive and profitable restaurant that focuses on guest relations, team member development, financial responsibility, as well as safety and security.
Leadership and Integrity. Assistant Manager will possess exceptional leadership and people skills. S/he will work with the General Manager in ensuring the goals and vision for the restaurant and Company are executed. S/he will assist to create a positive culture for performance and accountability, building trust, relationships and guest loyalty.
Essential Job Duties include, but are not limited to:
* Interacts with guests, resolves complaints, and ensures exceptional guest service.
* Communicates, evaluates and documents Team Member performance as assigned.
* Assists in controlling P&L.
* Controls proper inventory and staffing levels as dictated by daily sales.
* Manages cash handling procedures and oversees and completes daily financial paperwork.
* Ensures all Company food and operational safety policies are followed by all team members.
Requirements:
Education: High school degree or equivalent combination of education and experience.
Experience: Minimum of 1-2 years of shift leader experience.
Knowledge: Working knowledge of all management aspects in the restaurant industry.
Language skills: Ability to communicate in English, both verbally and in writing.
Math skills: Overall skills and knowledge of basic mathematical principles and practices.
Other: A valid driver's license and proof of automobile insurance required.
* Stand for 5 hours at a time
* Must be able to squat, move rapidly in side to side and backward motions and able to abruptly stop
Full time, Day/Night shifts, 32-44 hours/wk, starting pay DOE
Compensation: $14.00 - $16.00 per hour
Firehouse Subs is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation.
The founders are the real deal, the food is their creation and the brand is a family of franchise operators who share their same passion for generously serving food and community. For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million.
Our mission is to carry on our commitment to and passion for:
* Hearty and Flavorful Food
* Heartfelt Service, and
* Public Safety
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise restaurant, and all hiring decisions will be made by the management of this franchise restaurant. All inquiries about employment at this franchise restaurant should be made directly to the restaurant, and not to Firehouse Subs Corporate.
Valet Attendant - Kimpton Hotel Palomar Phoenix
Phoenix, AZ Job
**Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
**How We're Different**
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
**What You'll Do**
As the Valet Attendant, you'll be responsible for providing a memorable first and last impression to guests as they arrive and leave the hotel. When interacting with guests, you'll maintain a professional, friendly, and helpful attitude using the "Five Hospitality Standards" of eye contact, a smile, speak first, engage in polite conversation, and use the guest's surname. This position also involves assisting guests with their luggage and packages upon arrival and departure and for arranging transportation when necessary.
**Some of your responsibilities include:**
+ Greet all guests upon arrival.
+ Assist guests with luggage to their rooms promptly when checking in and upon checking out.
+ Hail taxicabs and answer questions.
+ Once in guest room, provide the guest with general hotel information.
+ Assist guests by taking luggage to the curb to meet their transportation.
+ Remove trash, papers, cans, bottles, cups, etc. in lobby area between housekeeping runs. Provide guests with general questions and assistance when Concierge is not available.
+ Be knowledgeable of the community and area in which the hotel is located to provide information on special events (sporting, theater, movies, entertainment, and restaurants) to guests.
+ Submit all lost and found articles accompanied by a report.
+ Function as a doorperson as needed.
+ Deliver faxes, messages, packages, flowers, wine, and other items to guests in their rooms.
+ Ensure that the "white zone" is kept free and clear for guest arrival and in the case of an emergency.
+ Notify guests by telephone of delivery of automobiles, packages, or arrival of visitors.
+ We all wear multiple hats here at Kimpton. You may need to take on responsibilities that are outside of this job post at times, as we all do.
**What You Bring**
+ High School Diploma is preferred.
+ 1 year of experience in customer service or similar role.
+ Basic writing skills, professional communication skills.
+ Clean driving record.
+ Flexible schedule, able to work evenings, weekends, and holidays when needed.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** .
**Be Yourself. Lead Yourself. Make it Count.**
At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We're about loving what you're doing today and preparing you for what you'll be doing tomorrow. Are you ready to be a Roadie?
Love the smell of fresh-baked bread? If so, we have the job for you. Texas Roadhouse is looking for a Baker who believes in made from scratch food and loves baking.
As a Baker your responsibilities would include:
Following proper sanitation guidelines
Preparing food that is up to Texas Roadhouse standards
Baking our famous fresh baked bread
Exhibiting teamwork
If you think you would be a legendary Baker, apply today!
At Texas Roadhouse, our Roadies are the heart and soul of our company. We have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.
Our Roadies are paid weekly. In addition, we offer one of the industry's most competitive total rewards packages after one year of service to Roadies that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:
A choice of medical plans that are best in class
Dental and Vision Insurance
Tuition Reimbursement up to $5,250 annually
Paid vacation time
Short-Term Disability
Life, Accident, and Critical Illness insurance
Identity Theft Protection
Employee Assistance Program
Business Travel Insurance
Annual holiday bonus
We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.
Front Office Supervisor - Kimpton Hotel Palomar Phoenix
Phoenix, AZ Job
**Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
**How We're Different**
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
**What You'll Do**
Lead all aspects of all Front Office operations by setting and maintaining a high level of guest service. Provide timely and courteous service to all guests, encouraging them to return again to generate repeat business. Assist guests upon check-in and provide great service throughout their stay. Ensure all functions are carried out to maintain an environment of collaboration.
**Some of your responsibilities include:**
+ Meet with staff to get any pertinent information at the start of shift and review the Front Desk logbook.
+ Review all arrivals and departures noting any special requests, challenges, and to ensure that billing is accurate, assess whether any guest relocation will be necessary.
+ Make sure all shifts are covered as scheduled, cover as necessary.
+ Follow established key control policy, credit policies, and be knowledgeable of all fire and emergency procedures.
+ Ensure the completion of the desk agents' AM/PM checklist.
+ Handle guest situations as they arise in a calm and professional manner.
+ Be an expert in all employee duties to ensure you are "leading by example" in all that you do.
+ Maintain professional contact via telephone with all other hotel departments.
+ Ensure accuracy of groups, rooming lists, billing, amenities, arrivals, etc.
+ Maintain cleanliness, organization of back office, front desk, and front desk closet, as well as inventory of office supplies.
+ Counsel and coach employees when necessary, using accurate documentation and techniques.
+ Ensure all employees complete their duties before departing, that they are posted at their stations on time.
+ Accountable for training and daily monitoring of all service levels, as well as making sure all team members are following grooming and uniform standards.
+ Accountable for meeting or coming in under payroll and expense budgets.
**What You Bring**
+ 2 years of related experience in hospitality or similar industry.
+ High School Diploma is preferred.
+ Flexible schedule, able to work evenings, weekends, and holidays when needed.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** .
**Be Yourself. Lead Yourself. Make it Count.**
Maintenance Handyperson
Glendale, AZ Job
MAKE YOUR MARK AT OUR STEAKHOUSE, WHERE HARD WORK IS CELEBRATED EVEN HARDER! Black Angus was founded by Stuart Anderson in 1964. A rancher who knew his way around a horse, a range and a campfire, he was looking to share the simple ranch cooking he loved. It's from him we learned to cook our steaks over fire, serve generous portions, and to create Memorable Dining Experiences for our Guests in 5 western states! Are you ready to Make your Mark?
We are looking for ambitious JANITOR AND MAINTENANCE STAFF who know how to provide a Memorable Experience for our Guests. Can you:
*Clean all restaurant facilities and provide miscellaneous light maintenance and repairs in a timely manner
* Clean, vacuum, mop and organize facilities in the restaurant
* Polish brass
* Clean all windows
* Clean and re-stock bathrooms
* Basic plumbing and electrical
* Some light carpentry as needed
* Ensure a safe environment for Guests and Employees
* Follow all food safety and sanitation procedures
* Perform these duties with a friendly, professional manner
* Be passionate about working under pressure, in a fast paced, team environment
* Be available on ALL Holidays
* Lift 30 to 50 pounds
* Remain patient with an ability to stay positive under pressure
If you answered yes to all of the above, let's talk around the camp fire!
We offer:
$125 clothing allowance
401(k) Retirement savings plan
FLEXIBLE SCHEDULES to work around your personal life
Referral bonus
Career growth opportunity
great discounts on great food
awesome team members and Managers who care about you and our Guests!
Here's to the night's you can't remember and the steaks you won't forget!
Black Angus is an Equal Opportunity Employer!
Guest Service Agent
Phoenix, AZ Job
Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.
Some of your responsibilities include:
* Review arrivals noting special requests, blocking rooms as needed.
* Check in and out hotel guests in a confident, professional and friendly manner.
* Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information.
* Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift.
* Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests.
* Follow established key control policy.
* Ensure proper credit policies are followed.
* Submit all lost & found articles accompanied by a completed lost & found report.
* Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty.
* Verify credit limit report.
* Monitor room availability throughout the day.
* Review daily the selling status of the hotel using yield management system.
* Attend department meeting once a month.
* Communicate by telephone and/or radio with other departments: Reservations, Sales, Housekeeping, Bell Staff, and Valet.
What You Bring
* High school diploma or general education degree (GED) required.
* Previous experience in a Front Desk or customer-facing role is preferred.
* Knowledgeable of immediate area, services, attractions, and events.
* Flexible schedule, able to work evenings, weekends and holidays.
* Work well under pressure, dealing with many arrivals and departures within a short period of time.
* Familiar with hotel systems and operations, and the ability to enter in information accurately.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
Be Yourself. Lead Yourself. Make it Count.
Team Member
Cave Creek, AZ Job
We are currently looking for passionate Crew Members to join our team! We are hiring for FULL and PART-TIME positions!
The Crew Members are on their feet for the majority of the shift while working different stations in the sub making process. Initially, Crew Members are trained in one position, i.e. Cashier, Sandwich Makers, then eventually cross-trained for all positions. Your job is to make sure that our customers have a fantastic experience-- so delivering top-notch customer service for every shift is critical!
Benefits of working at Firehouse Subs:
Competitive wages
Awesome, team-oriented environment
Opportunities for professional growth and development
Flexible scheduling
Uniforms provided
Fast-paced work environment
No late hours, dirty grills, or fryers!
And MORE!
Kitchen Manager
Tempe, AZ Job
At Eureka! we make people feel good and feel alive through our shared values of Energy, Discovery, Community. Eureka! is an expression of delight in finding, discovering, or solving something and this exclamation of joy starts with you. Our values driven culture is full of passionate people serving those hungry to discover a local blend of America's best. Many of our guests are joining us for the items they crave or offerings they wish to explore. Our aim is to attract and hire talent that provides an enthusiastic experience for all our guests while being a great co-worker for their teammates.
If this sounds like you, keep reading!
JOB SUMMARY: The Eureka! The Kitchen Manager is our leader within the back of the house driving all kitchen operation excellence such as: (Staffing, Food Safety, Inventory, Par Levels, Execution and overall Plate Presentation) for the entire kitchen. The expectation of the Kitchen Manager is to work 45-50 per week. The work schedule may fluctuate based on business needs requiring employees to workdays, nights, weekends and holidays.
PURPOSE OF THE POSITION: To ensure the highest quality of food is being executed daily and to provide an exceptional guest experience through food preparation and presentation.
MAIN JOB FUNCTIONS:
OPERATIONAL EXCELLENCE - KITCHEN - The commitment to maintaining the highest standards across the Eureka! Restaurant Brand.
Maintain a safe, secure, and healthy kitchen environment by establishing, following, and enforcing all Eureka! Restaurant Brand standards and procedures.
Comply with all safety/sanitary legal regulations of the Eureka! Restaurant Brand.
Communicate new menu rollouts, ingredients and plate presentation to the Eureka! Restaurant Brand standard.
Ensure proper mis en place (Prep) is complete in a timely manner to guarantee a smooth service during AM/PM day parts.
FISCAL RESPONSIBILITY - KITCHEN - Effectively demonstrates the ability to maintain a strong P&L through Eureka! Kitchen standards and successful management of back of the house cost.
Review portion control and quantities of food preparation; minimize food, paper (non-food goods) and labor waste; execute accurate inventories on a regular basis.
Regularly check food rotations - (FIFO), proper date labeling of meat, dairy, produce.
Waste Control - Efficiency in ticket times, keeping comps low and ensuring proper temperature of proteins.
Monitoring food cost such as: Invoice review, inventory review and vendor pricing.
STAFFING - KITCHEN - To maintain a highly functional back of the house kitchen team who can execute Eureka! Menu items with efficiency and guest satisfaction.
Recruit strong back of the house candidates to ensure strong back of the house operations.
Effectively plan, organize, and direct back of the house team to ensure standards of the kitchen are met daily.
Maintain a weekly schedule that ensures proper back of the house coverage during peak hours.
Directly supervisors the development and training of back of the house staff team members such as: cross-training, internal development and accountability.
Evaluate team member performance in a timely manner, and provide feedback and guidance as needed.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Position requires prolonged standing, bending, stooping, twisting, lifting products and supplies weighing, and repetitive hand and wrist motion; working with and around hot, cold, and hazardous equipment in a fast paced and congested environment that will occasionally be loud, hot, and/or physically demanding.
AT-WILL STATEMENT & DISCLAIMER:
This position is at-will. Managers have the right to resign at any time, for any reason, with or without notice, with or without cause. Likewise, Eureka! has the right to terminate employment at any time, for any reason, with or without notice, with or without cause. This at-will employment relationship will remain in full force and effect notwithstanding any changes that may occur in position, title, pay or other terms or conditions of my employment with Eureka! This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Nonessential functions of the job may be required to perform other related duties as assigned.
PAY TRANSPARENCY:
Annual Salary Range is dependent on skill level, experience and/or education. Compensation offered is also subject to local wage and hour laws.
Eureka! Restaurant Group (Eureka, La Popular, and The Amalfi Llama) is an equal opportunity employer that values our team members at all levels. In a culture driven organization led by Energy, Discover and Community we pride ourselves on delivering a unique best-in-class dining experience. It means hiring individuals that will foster an inclusive environment, develop our future leaders and foster an atmosphere of growth and opportunity. All qualified applicants, regardless of personal characteristics, are encouraged to apply.
Location(s)
690 S. Novus Place Suite 169, Tempe, Arizona 85281
Requirements
QUALIFICATIONS:
2-3 years of experience in a high-volume leadership role in a full-service kitchen environment.
Demonstrated knowledge of local state and federal Health and Safety laws and regulations.
Strong knowledge and understanding of P&L, Budgeting and Inventory.
Strong communication skills (verbal, non-verbal, and electronic)
Serve Safe Certified
Part-Time Barback
Phoenix, AZ Job
Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
Assist the bartender with stocking, cleanliness, equipment handling and maintenance. When necessary, serve food and beverages for the guests and service staff. All functions are carried out to maintain an environment of teamwork and to provide outstanding service to our guests. You'll act as an advocate for the bar/restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.
Some of your responsibilities include:
* Greet and welcome our guests.
* Check the service stations and tables to ensure accurate set-up and cleanliness.
* Assist the restaurant dining services (if necessary), when and where appropriate.
* Perform all necessary sidework, setup, and breakdown of the bar.
* Follow uniform and grooming specifications.
* Clean and change trash cans, fill and clean ice bins, stock beer, wine, juice, and other beverages.
* Clean shelving, stainless steel, mixers, cups, blenders and soda guns.
* Unpack deliveries, stock bar and change beer kegs.
* Notify a manager if a guest is becoming intoxicated or rude to other guests.
* We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do.
What You Bring
* 1 year of experience in a similar or supportive role is preferred.
* Food Handler and Alcohol Awareness Certification (if applicable).
* Able to prioritize multiple tasks in a dynamic environment.
* Able to learn, retain, and present product, menu, and allergy information to guests.
* Knowledge or ability to learn the restaurant point-of-sale system.
* Restaurant inventory and invoicing software proficiency is preferred.
* Hardworking, dedicated, with a real passion for hospitality.
* Flexible schedule and are able to work evenings, weekends, and holidays when needed.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
Be Yourself. Lead Yourself. Make it Count.
Restaurant Sales Manager
Ruth's Chris Steak House, Inc. Job In Scottsdale, AZ
, pay will be variable by location - See additional job details and benefits below The primary duty of the Restaurant Sales Manager is to grow top line restaurant sales in all Revenue Centers (Bar, Dining Room, Private Dining, and Off-Premises) with a particular focus on growing Private Dining sales through proactive outreach to potential leads, continual prospecting, driving local marketing efforts and responding to inbound leads.
In responding to inbound leads, the Sales Manager is responsible for answering questions about private dining, understanding event objectives and tailoring a solution, upselling, generating Banquet Event Orders, and communicating all event details to the other members of the Restaurant Management Team.
While prospecting and conducting proactive outreach the Sales Manager is responsible for developing and implementing strategies to identify social and business prospects, monitoring the effectiveness of those strategies, customarily and regularly engaging with Guests and prospects outside of the restaurant (e.g., meeting outside the restaurant), closing sales, generating Banquet Event Orders, nurturing past client relationships and supporting the execution of event in the restaurant by greeting the Guests and ensuring Total Guest Indulgence.
This includes actively managing the sales pipeline through prospecting, cold calls, referrals, and internal maximization of resources. Critical to success in this role is a thorough understanding of the market through conducting in-market research and on-going competitive analysis as well as developing strategic local relationships. This individual will work closely with the General Manager and Executive Chef in their restaurant to develop the sales strategy for the restaurant and achieve or exceed sales and margin targets. Individuals in this role can be expected to meet or exceed performance metrics including response times and sales objectives.
The secondary duty of the Sales Manager is to support restaurant operations as needed. In support of those operations, the individual in this role can be expected to occasionally work floor shifts as a Restaurant Manager, conduct facility walkthroughs and line checks, cover Restaurant Manager shifts while other managers are on vacation, and generally support the operations of the restaurant.
ESSENTIAL JOB FUNCTIONS:
* Create quarterly sales and marketing plan and competitive analysis
* Fill the sales pipeline by utilizing prospecting tactics
* Present, negotiate, and successfully private dining events
* Provide Legendary Service to develop Guest rapport, and book repeat Guests throughout the year
* Remain fully engaged through internal maximization of table touching, networking in bar/lounge, greeting Guests, and interacting with regulars and dining room VIPs
* Maintain active memberships with meeting planner associations and attend networking events to increase private dining and catering awareness
* Actively pursue preferred caterer status at local venues
* Understand and utilize booking software TripleSeat to track all incoming leads and events
* Respond to Guest inquiries promptly, obtain all relevant information from the Guest to send appropriate menu pricing information and secure business.
* Generate a Banquet Event Order, contracting the event specifications and follow-up with the host to secure an executed/signed contract and deposit.
* Communicate all event details to the local management team, ensuring 100% clarity of details and expectations, validating information and menu, and answering questions.
* Develop and execute local events/wine dinners as needed driving additional sales
* Keep record of Guest contact information, interactions and transactions in our reservation system.
* Maximize private dining revenue center profitability through responsible sales techniques and utilization of approved menus with adherence to established program SOP.
* Periodically prepares and reports results, status of accounts, and leads to leadership
* Additional duties as assigned
WORK ENVIRONMENT:
* Work is performed in a restaurant as well as significant travel in the local area to meet with Guests, partners, and execute sales calls
* Shifts are typically 10 hours and can be expected to overlap when the restaurant is open for service
Prep Cook
Ruth's Chris Steak House, Inc. Job In Scottsdale, AZ
, pay will be variable by location - See additional job details and benefits below Are you ready for the best job you've ever had? Since Ruth's Chris was founded in 1965, the most important ingredient in our recipe for success has been a team of hard-working people with a passion for creating special experiences for our Guests. We believe in treating our team like family and providing an environment where you can be yourself and grow professionally, while delivering hospitality as legendary as our steaks.
This is your chance to join the best of the best and start a career with endless opportunity, plus great benefits like:
* Health insurance eligibility when working an average of 30 hours per week
* 401(k) with competitive match
* Dining discounts
* Employee assistance program
* Training and exciting career growth opportunities
* Paid time off
* Referral program - refer a friend and earn a bonus
Get Ready to Sizzle: The heart of the kitchen, our Prep Cooks have a passion for preparing the highest quality food and creating memorable dining experiences through world-class service and exceptional cuisine.
This role and you are the perfect pairing if you can:
* Passionately prepare, portion, and/or cook food items to quality specifications
* Ensure exceptional presentation by checking/dressing dishes before they are served
* Showcase superior dexterity skills to operate cutting tools quickly and safely
* Measure ingredients and seasonings to ensure correct cooking and flavor profiles
* Maintain a positive and professional approach with coworkers and customers
* Thrive in a fast-paced environment
* Be a true team player and work well with others
Assistant General Manager
Tempe, AZ Job
At Eureka! we make people feel good and feel alive through our shared values of Energy, Discovery, Community. Eureka! is an expression of delight in finding, discovering, or solving something and this exclamation of joy starts with you. Our values driven culture is full of passionate people serving those hungry to discover a local blend of America's best. Many of our guests are joining us for the items they crave or offerings they wish to explore. Our aim is to attract and hire talent that provides an enthusiastic experience for all our guests while being a great co-worker for their teammates.
If this sounds like you, keep reading!
THE PERKS!:
Competitive Salary
Weekly Pay
Quarterly Bonus Incentive
Fun & Fast Paced Environment
Company contests that include experiential trips to exciting beverage and food destinations.
Growth Opportunities - We promote 65% from within
Management Development
Benefits that include access to medical, dental and vision coverage (Full Time)
Employee Assistance Program - focusing on mental health providing licensed counseling, community support and much more
Purpose of the Position
Promote the values and culture of Eureka! through professional leadership of your employees. This is an exempt position that reports directly to the General Manager and indirectly to others in corporate management.
Energy
Lead Through Inspiration
Communicate Effectively
Discovery
Teach and Share Your Knowledge
Be Curious Always
Embrace Change and Enhancements
Community
Nurture Talent
Foster Diversity
Champion Needs of Our Guests
Be A Brand Ambassador
Master Policies & Procedures
Essential Job Functions
Sets the pace and Energy Level for the entire shift!
Discovers something new everyday
Consistent Community involvement
Passion for the brand
Strong leadership qualities
Positive Attitude
Ability to develop all team members and managers
Consistent attendance and punctuality
Strong understanding of corporate mission and purpose
Ability to articulate corporate vision
Project competency and confidence
Growth mindset (i.e., a “can-do” attitude)
Effective teamwork skills
Strong communication skills (verbal, non-verbal, and electronic)
Genuinely friendly interpersonal skills
Strong analytical skills
Inspiring personality
Certified to conduct inventory of china/glassware/silverware
Financial operations: Achieve restaurant objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions; Effective use of schedule templates
Cost control: Review portion control and quantities of food preparation; minimize food, paper (non-food goods) and labor waste; execute accurate inventories on a regular basis.
Litigation control: Avoid legal challenges by conforming to Alcoholic Beverage Commission (ABC) regulations; federal, state, county and city codes, laws and regulations; and landlord lease requirements
Safety/Sanitary standards: Maintain a safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; comply with all safety/sanitary legal regulations; develop and implement disaster plans; maintain security and sprinkler systems; maintain parking lot, walkways and exits.
Ambiance control: Maintain restaurant ambiance by controlling restaurant lights, light dimmers, background music; proper table set up with table tents, sugar caddies, silverware; monitoring proper temperature on thermostat and window doors open/closed; live music setup and maintenance
Continuing education: Update job knowledge by participating in educational opportunities, reading professional publications, maintaining professional networks, and participating in professional organizations.
Strategic Restaurant Operations: Contribute accurate information and thoughtful recommendations to the company's strategic plan through daily dialog and at formal reviews with colleagues and superiors; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolve problems; complete audits; identify trends; determine system improvements; implement change.
Position Duties - Daily
Opening and closing checklists
Interact with guests and resolve issues
Maintain overall operations and execution of service, ordering, scheduling, etc.
Bar program training and education
Team Member Accountability - Teaching/Coaching all team members
Maintain “to-tap” list
Position Duties - Weekly/Monthly
Inventory, bar (beer, wine, liquor, bar goods, etc.)
Ordering, bar (beer, wine, liquor, bar goods, etc.)
Steal the Glass (STG) and/or Live Music booking
Proper Tap cleaning following the 7/28 Cleaning Checklist
Keg room cleaning and organization
Building maintenance
Physical Demands & Work Environment
Position requires prolonged standing, bending, stooping, twisting, lifting products and supplies weighing, and repetitive hand and wrist motion; working with and around hot, cold, and hazardous equipment in a fast paced and congested environment that will occasionally be loud, hot, cold and/or physically demanding. Position requires occasional travel that may consist of driving and/or airplane flights for a period of one or more days therein requiring one or more overnight stays; notice of travel may be given with very short notice. Position requires occasional training that may take place on or off-site, by phone and/or online.
At-Will Statement & Disclaimer
This position is at-will. Senior Managers have the right to resign at any time, for any reason, with or without notice, with or without cause. Likewise, Eureka! has the right to terminate employment at any time, for any reason, with or without notice, with or without cause. This at-will employment relationship will remain in full force and effect notwithstanding any changes that may occur in position, title, pay or other terms or conditions of my employment with Eureka! This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Nonessential functions of the job may be required to perform other related duties as assigned.
Salary Range: $70-$75k
Location(s)
690 S. Novus Place Suite 169, Tempe, Arizona 85281
Requirements
Qualifications
Displays a strong example and passion for our culture on every shift - EDC!
At least 21 years of age
Food Manager certified
TIPs Certified
Minimum 2 years management experience in high-volume restaurant
Human Resources: Recruit, train, coach, counsel, and align employees; communicate job expectations; monitor, appraise, and review job contributions; enforce policies and procedures
Guest Services-Ocean Prime Phoenix
Phoenix, AZ Job
Ocean Prime is seeking a HOST to join our team!
Who are We? We are Great People Delivering Genuine Hospitality.
What is Your Role? To make “Raving Fans” of our Associates, Guests, Purveyors, Partners, and the Communities in which we do business.
Summary: It is the responsibility of Guest Services to make raving fans of the five major groups of people we do business with by creating a positive first impression and making our guests feel welcome on the phone and in person. Guest Services controls the seating of the guests in the dining room to assure the quality of service, guest satisfaction, and maximize sales opportunities.
At Cameron Mitchell Restaurants, we put our associates first and strive to continually offer great benefits and perks listed below:
Opportunities for career growth, 80% of all positions promoted from within
Dining discounts at any of our 60+ restaurants
Health benefits for eligible associates
Inclusive, fun, and creative environment
Flexible scheduling, paid time off, and closed 7 major holidays!
Starting pay $17.00-$22.00/hour based on experience
WHAT WE ARE LOOKING FOR:
A genuine approach to hospitality
Individuals who exemplify leadership, kindness, and positivity
“Yes is the Answer!” Mentality
Those who value teamwork, family, and community
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
Reports to work on time as indicated on the work schedule. Uniform meets restaurant requirements and is maintained and cleaned. Practices positive personal hygiene and cleanliness habits during all work shifts.
Exemplifies hospitality standards. Answers guests' questions about the restaurant. Handles requests and complaints with guest satisfaction as the priority.
Cooperates with management and co-workers to assists others with duties, if needed. Communicates suggestions for improvement in a positive fashion.
Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant. Reports potentially unsafe conditions and uses materials and equipment properly.
Knows emergency procedures in the restaurants
Performs all duties and maintains knowledge of all standards and procedures as stated in the associate handbook.
All newly hired associates will be subject to E-Verify Employment Eligibility Verification.
Cameron Mitchell Restaurants is an Equal Opportunity Employer celebrating diversity & committed to creating an inclusive environment for all Associates.
Valet Attendant
Phoenix, AZ Job
Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
As the Valet Attendant, you'll be responsible for providing a memorable first and last impression to guests as they arrive and leave the hotel. When interacting with guests, you'll maintain a professional, friendly, and helpful attitude using the "Five Hospitality Standards" of eye contact, a smile, speak first, engage in polite conversation, and use the guest's surname. This position also involves assisting guests with their luggage and packages upon arrival and departure and for arranging transportation when necessary.
Some of your responsibilities include:
* Greet all guests upon arrival.
* Assist guests with luggage to their rooms promptly when checking in and upon checking out.
* Hail taxicabs and answer questions.
* Once in guest room, provide the guest with general hotel information.
* Assist guests by taking luggage to the curb to meet their transportation.
* Remove trash, papers, cans, bottles, cups, etc. in lobby area between housekeeping runs. Provide guests with general questions and assistance when Concierge is not available.
* Be knowledgeable of the community and area in which the hotel is located to provide information on special events (sporting, theater, movies, entertainment, and restaurants) to guests.
* Submit all lost and found articles accompanied by a report.
* Function as a doorperson as needed.
* Deliver faxes, messages, packages, flowers, wine, and other items to guests in their rooms.
* Ensure that the "white zone" is kept free and clear for guest arrival and in the case of an emergency.
* Notify guests by telephone of delivery of automobiles, packages, or arrival of visitors.
* We all wear multiple hats here at Kimpton. You may need to take on responsibilities that are outside of this job post at times, as we all do.
What You Bring
* High School Diploma is preferred.
* 1 year of experience in customer service or similar role.
* Basic writing skills, professional communication skills.
* Clean driving record.
* Flexible schedule, able to work evenings, weekends, and holidays when needed.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
Be Yourself. Lead Yourself. Make it Count.
Assistant Manager Trainee Signal Butte
Mesa, AZ Job
Assistant Manager Trainee: Responsible, Accountable Managers. Our restaurant Assistant Managers are responsible and accountable for restaurant operations, assisting the General Manager. This includes supporting a productive and profitable restaurant that focuses on guest relations, team member development, financial responsibility, as well as safety and security.
Leadership and Integrity. Assistant Manager will possess exceptional leadership and people skills. S/he will work with the General Manager in ensuring the goals and vision for the restaurant and Company are executed. S/he will assist to create a positive culture for performance and accountability, building trust, relationships and guest loyalty.
Essential Job Duties include, but are not limited to:
* Interacts with guests, resolves complaints, and ensures exceptional guest service.
* Communicates, evaluates and documents Team Member performance as assigned.
* Assists in controlling P&L.
* Controls proper inventory and staffing levels as dictated by daily sales.
* Manages cash handling procedures and oversees and completes daily financial paperwork.
* Ensures all Company food and operational safety policies are followed by all team members.
Requirements:
Education: High school degree or equivalent combination of education and experience.
Experience: Minimum of 1-2 years of shift leader experience.
Knowledge: Working knowledge of all management aspects in the restaurant industry.
Language skills: Ability to communicate in English, both verbally and in writing.
Math skills: Overall skills and knowledge of basic mathematical principles and practices.
Other: A valid driver's license and proof of automobile insurance required.
* Stand for 5 hours at a time
* Must be able to squat, move rapidly in side to side and backward motions and able to abruptly stop
Full time, Day/Night shifts, 32-44 hours/wk, starting pay DOE
Firehouse Subs is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation.
The founders are the real deal, the food is their creation and the brand is a family of franchise operators who share their same passion for generously serving food and community. For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million.
Our mission is to carry on our commitment to and passion for:
* Hearty and Flavorful Food
* Heartfelt Service, and
* Public Safety
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise restaurant, and all hiring decisions will be made by the management of this franchise restaurant. All inquiries about employment at this franchise restaurant should be made directly to the restaurant, and not to Firehouse Subs Corporate.
Grill/Broiler Cook
Ruth's Chris Steak House, Inc. Job In Scottsdale, AZ
, pay will be variable by location - See additional job details and benefits below Are you ready for the best job you've ever had? Since Ruth's Chris was founded in 1965, the most important ingredient in our recipe for success has been a team of hard-working people with a passion for creating special experiences for our Guests. We believe in treating our team like family and providing an environment where you can be yourself and grow professionally, while delivering hospitality as legendary as our steaks.
This is your chance to join the best of the best and start a career with endless opportunity, plus great benefits like:
* Health insurance eligibility when working an average of 30 hours per week
* 401(k) with competitive match
* Dining discounts
* Employee assistance program
* Training and exciting career growth opportunities
* Paid time off
* Referral program - refer a friend and earn a bonus
Get Ready to Sizzle: Amazing starts with you! Our Grill Cooks have a passion for preparing the highest quality food and creating memorable dining experiences through world-class service and exceptional cuisine.
This role and you are the perfect pairing if you can:
* Delight our Guests with perfectly prepared dishes
* Passionately prepare food products, to include all meats, poultry, and seafood items, as determined by recipe, technique, and procedure
* Assists the side cook and other kitchen personnel in food preparation
* Ensures our Guests have a superior dining experience by correctly timing and preparing all food product
* Be a team player and have high attention to detail
* 1-2 years previous culinary experience to include grill and cold prep
Front Office Supervisor
Phoenix, AZ Job
Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
Lead all aspects of all Front Office operations by setting and maintaining a high level of guest service. Provide timely and courteous service to all guests, encouraging them to return again to generate repeat business. Assist guests upon check-in and provide great service throughout their stay. Ensure all functions are carried out to maintain an environment of collaboration.
Some of your responsibilities include:
* Meet with staff to get any pertinent information at the start of shift and review the Front Desk logbook.
* Review all arrivals and departures noting any special requests, challenges, and to ensure that billing is accurate, assess whether any guest relocation will be necessary.
* Make sure all shifts are covered as scheduled, cover as necessary.
* Follow established key control policy, credit policies, and be knowledgeable of all fire and emergency procedures.
* Ensure the completion of the desk agents' AM/PM checklist.
* Handle guest situations as they arise in a calm and professional manner.
* Be an expert in all employee duties to ensure you are "leading by example" in all that you do.
* Maintain professional contact via telephone with all other hotel departments.
* Ensure accuracy of groups, rooming lists, billing, amenities, arrivals, etc.
* Maintain cleanliness, organization of back office, front desk, and front desk closet, as well as inventory of office supplies.
* Counsel and coach employees when necessary, using accurate documentation and techniques.
* Ensure all employees complete their duties before departing, that they are posted at their stations on time.
* Accountable for training and daily monitoring of all service levels, as well as making sure all team members are following grooming and uniform standards.
* Accountable for meeting or coming in under payroll and expense budgets.
What You Bring
* 2 years of related experience in hospitality or similar industry.
* High School Diploma is preferred.
* Flexible schedule, able to work evenings, weekends, and holidays when needed.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
Be Yourself. Lead Yourself. Make it Count.