Router Jobs Near Me

Follow orders to completion, including entering standard orders, managing ship dates, payments, etc. Work closely with the other departments to understand order workflow throughout the plant. Schedule receipt of label and/or product samples to ensure projects are kept on schedule. Work with sales team for any updated pricing needs. Use problem solving skills and forward thinking to develop and improve processes within the department. Respond to customer inquiries, communicate any early or delayed shipments, and resolve any service or delivery related issues. Contact customers for additional needs or for possible upselling opportunities. Work with engineering when necessary to communicate any product issues. Work with tech support when necessary to communicate any technical issues. CTM phone reception for CTM sales - potentially plant-wide. Quoting/Order Entry for Tech Support service calls. General administrative tasks. Can lift items up to 50 lbs. Training: OJT with inter-departmental training as needed. Salary: TBD 401K with CTM 3% contribution Fully paid Health premiums Paid Vacation/Holidays

Our organization, AO: GLOBE LIFE, is looking for highly motivated individuals to train into top performers and managers. This is a flex schedule opportunity, where you can create your own schedule. We are a 100% unionized benefit company providing our union members permanent and portable benefits. We work closely with unions such as but not limited to, police officers, fire fighters, nurses, NFL player's association, and over 40,000 different unions. Benefits & Pay $80 - $150K starting income potential $250K+ management potential Career growth and management fast tracking opportunities Weekly pay, bonuses, & residual income 100% work from home Supportive and collaborative work environment Health, dental, and vision insurance reimbursement plans available Full training provided for expedited success Key Responsibilities ✓ Answer incoming client inquiries ✓ Collaborate with management team to stay updated on new products and sales strategies ✓ Collaborate with team members to achieve sales targets and deliver outstanding customer experiences No licenses needed to apply, we will help you through licensing. If you are ready to take your career to new heights and make a positive impact in the lives of individuals and businesses, we want to hear from you! We look forward to hearing from you and discussing how you can contribute to our team's success!

BRIEF COMPANY DESCRIPTION: As a globally trusted manufacturer, M+A Matting provides quality commercial, residential, and promotional mats for millions of homes and businesses all over the world. We pride ourselves on superior customer service and excellent product quality. Continuous development of new technologically advanced mat products assures our customers that M+A Matting mats are unparalleled in quality and performance. JOB SUMMARY: The primary responsibility of this position is to offer excellent service to our customers, including, but not limited to: providing product and pricing information, processing orders, ensuring that all orders are shipped in a timely manner and resolving issues that arise from the problems with orders (regarding replacements, credits, etc.), to ensure 100% customer satisfaction. This position will also focus on processing, investigating, and resolving customer freight claims. ESSENTIAL FUNCTIONS OF THE JOB: Process freight claims entry in a timely manner. File claims with carriers related to customer quantity shortages, quality issues and transit related cargo loss damage. Document recovery of various claims issues and communicate status of claims with customer. Process customer orders Answer phone or email inquires Provide product information and meet service requests Track orders and coordinate correction of orders Process inquiries on shipping status, pricing or invoicing information, and various website questions Liaise between Manufacturing Departments, Accounts Receivable, Art Department, and Sales Team to resolve any issues related to customer satisfaction Local Candidates Only **No Relocation Assistance Provided** QUALIFICATIONS: Strong interpersonal and communication skills Detail and task-oriented and possess creative problem-solving skills Applicants must also have a good attitude, the flexibility to juggle multiple tasks, and comprehend at a rapid pace. We are seeking a team player with strong computer skills working with Microsoft Office Suite (Word, PowerPoint, and Excel). Highly motivated, has a strong work ethic, sense of urgency, and is a self-starter Expresses written and oral ideas clearly and can proactively share information Post-secondary education or college degree WORK ENVIRONMENT: General office conditions COMPENSATION: Pay commensurate with experience BENEFITS: M+A Matting offers a comprehensive benefits package including medical, dental, and vision insurances as well as life insurance, disability insurance, and 401(k) with profit sharing. WORK HOURS: General office hours, Monday - Friday 8am-5pm, plus occasional overtime. After completion of initial training process, we offer staff the opportunity to work from home 1-2 days per week.

CLASS A CDL REQUIRED WITH ATLEAST 8 MONTHS OF RECENT EXPERIENCE PULLING 53' TRAILERS!! Must live in the Dayton, OH. area! Dedicated lane starting in Dayton, OH. starting on Sundays at noon. This run will get you home on Tuesday, Friday and Saturday. It runs from Dayton, OH. to Hawesville, KY. From there, it brings you to SC, and back to OH. Two rounds on this dedicated route a week, getting you a lot of home time, set schedule, and top pay at $1600 a week. Perks from this lane includes: Home time weekly and throughout the week Dedicated route Set schedule Full Health/Vision/Dental Insurance Company match 401K Newer Equipment Come join our growing family today! Call recruiting at ************* for more info!

Relentless Recovery is a high volume Collateral Recovery Agency servicing all of Ohio. We are a team that takes pride in the culture, forward thinking strategy, and the positively charged environment that exists here. We are a leader in the recovery industry and we are growing. Due to this growth, we are now interviewing mature, responsible people with clean driving records. This is a logistic operations position where the Fleet Router is responsible for planning, coordinating, distributing, and overseeing the logistics of our fleet of vehicles statewide. JOB DESCRIPTION - all duties included but are not limited to; • Route fleet of personnel in vehicles to specific geographical locations • Utilize GPS tracking to conduct audits on personnel performing route runs and ensure the routes are being ran as efficiently as possible • Ability to create, export, import, and filter excel data files • Communicate relevant details of driving assignments to drivers • Assist in analyzing route productivity to establish solutions to any inefficiencies • Update upcoming routing sheets based on current routing outcomes; ensuring locations are being ran at most probable time frames • Communicates assignment changes, breakdowns, accidents, emergencies, and service disruptions to management Qualifications Requirements: • 2 + years of related experience (transportation routing, scheduling, logistics) • Adaptability- adapts to changes in the work environment knowing there will be frequent change, delays, or unexpected events • Dependability- follows instructions, responds to management direction, keeps commitments and maintains work integrity • Solid communication skills both written and verbal • Ability to be resourceful and proactive in dealing with issues that may arise • Ability to organize, multitask, prioritize and work under pressure • High school degree Additional Information All your information will be kept confidential according to EEO guidelines.

Manufacturing Router West Chester, OH We are seeking a skilled and motivated Manufacturing Router to join our team. The Manufacturing Router's primary responsibility is to create and maintain production routings (labor / machine time estimates), develop estimating tools, and verify existing routing standards. This role involves collaborating with cross-functional teams, implementing new technologies, and driving continuous improvement initiatives. Duties/Responsibilities: Create and maintain routings (labor / machine time estimates) for manufactured goods and assemblies, determine labor estimates, and develop cost analysis. Develop labor estimating tools such as calculators, spreadsheets, and software for accurate and repeatable estimating / costing. Conduct time studies, video observations, and task analysis to verify existing or new labor standards, and to understand value added activity vs waste. Conduct line balancing activities to improve efficiency and reduce cycle times. Determine the most efficient steps, resources, and machinery required to manufacture finished good components and assemblies. Determine the required materials and resources (machinery, labor, etc.) for each stage of the production process. Collaborate with design and production teams to ensure manufacturability of new products and provide input during the product development phase. Create and/or maintain new or existing work instructions as needed to supplement the routings. Provide technical support and troubleshooting for daily production issues; act as liaison between product engineering and manufacturing production team. Analyze existing manufacturing processes and identify kaizen opportunities for improvement in safety, quality, efficiency, and cost-effectiveness. Estimate production times, staffing requirements, and related costs for management decisions relating to capital projects and capacity planning. Evaluate, justify, and integrate new technologies, automation, and equipment to improve manufacturing capabilities and capacity. Monitor key performance indicators (KPIs) to gauge shop efficiency and performance of various work centers. Stay updated on industry trends, emerging technologies, and best practices to continually enhance the manufacturing routing process. All other duties as assigned. Required Education & Experience: Bachelor's degree in an Engineering field preferred, or related manufacturing experience. Ability to read and interpret complex drawings and bill of materials. Strong knowledge of manufacturing fundamentals, materials, and processes. Proficiency with general computer skills, Microsoft Office, Drawing Viewers, and ERP systems. Hand tool experience or manual labor experience is a bonus. Excellent problem-solving skills and the ability to troubleshoot technical issues. Effective communication and collaboration skills to work with cross-functional teams. Strong organizational skills and attention to detail. Work Environment The work environment may include exposure to manufacturing machinery and potentially noisy conditions. The temperature inside a warehouse can vary. Some warehouses are climate-controlled, while others may not be. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TREW's story: Business gets done working together. Successful business happens when trusted partners work together, to win together. At TREW we know that our customers buy solutions and technology built by people. With over 500 team members, we work fearlessly every day to do the right thing, even when no one is watching. From seasoned professionals to undergraduate co-ops, our team members enjoy seeing the impact of their contributions every day. Trew and its companies are an equal opportunity employer. Applicants will be considered for employment without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

Department Planning Employment Type Part Time Location Los Angeles, CA Workplace type Fully remote Compensation $29.00 - $40.00 / hour Reporting To Devan Gelle Day to Day Qualifications What We Offer About Alta Planning + Design Alta is an Equal Opportunity Employer Alta Planning + Design, Inc. is committed to providing equal employment opportunity for all employees and applicants. It is our policy that decisions involving people are made on the basis of job-related criteria, independent of an individual's gender, race, color, national origin, age, religion, marital status, sexual orientation, military or veteran status, physical or mental disability for which reasonable accommodation is available, and any other status protected by law. This includes decisions involving hiring, job placement, transfer, promotion, compensation, benefits, training, and company-sponsored programs. Alta Planning + Design maintains formal employment policies, available online and by request. Affirmative Action Plan Alta Planning + Design, Inc. is a federal contractor subject to affirmative action regulations requiring written Affirmative Action Plans (AAP's) for minorities and women, and for covered veterans and individuals with disabilities. We worked intensively with a local firm that specializes in Affirmative Action Plans to develop a program for our company that will not only satisfy our federal obligations but will be a living document. This means the plan is integrated into our recruiting and evaluation procedures and is revisited often in order to ensure we're doing everything we can to embrace and promote diversity within our company.

AVAILABLE BENEFITS: Sign-On Bonus Health Insurance 401(k) and Employer Contribution Paid time off Paid Holidays Dental Insurance Vision Insurance Life Insurance Employee discount program Tuition reimbursement Office/Hybrid (2 day per week work from home option) ESSENTIAL TASKS AND RESPONSIBILITIES: Respond quickly to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution Resolve routine and basic problems and communicate solutions or requested information to customers and internal stakeholders Analyze a customer's service needs and refer to other service or technical departments for follow-up as needed Utilize customer relationship management (CRM) or other database to record activities and research product information Utilize order tracking and CRM systems to process orders, record prices, delivery dates, inventory status, and maintain customer information and other data related to each transaction Receive and process orders for materials and merchandise Research and resolve customer issues Confirm orders, update shipping status, and proactively notify customers of any backorder or delivery delays Complete all other duties and projects as assigned JOB SPECIFICATIONS: Two-year degree or a minimum of two years' experience in customer service, inside sales or related field required Previous customer-facing experience is preferred, such as customer service, sales, inside sales, or service industry Ability to read and write the English language in a clear and concise manner, experience in Spanish, French, or other language skills a plus Calm and empathetic demeanor when dealing with demanding customers General typing skills, along with previous PC and Microsoft Office experience Superior verbal and written communication skills Ability to organize, prioritize, and work within established deadlines Willingness to work overtime when necessary or required Business math skills needed to perform daily tasks Ability to multi-task, and work independently and as a team Willingness to travel when necessary

Topcon Positioning Group is headquartered in Livermore, California, USA (topconpositioning.com). We design, manufacture and distribute productivity tools for developing a brighter future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to construction, geopositioning and agriculture industries focused on developing a sustainable tomorrow. Topcon is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of race, color, religion, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, genetic information, or other legally protected status. To learn more about Topcon career opportunities go to ********************* . Topcon Solutions serves the AEC industry as the retail division to Topcon Positioning Systems, and an Autodesk Platinum Partner. The technology offerings, workflows, and productivity solutions between these two brands are why Topcon Solutions is a leader in the industry. Our vast product portfolio, technical expertise across brands, and business savvy industry knowledge are unmatched. Supporting our customers with training, technical support, consulting & repair is our specialty. 16 locations, covering 20 states. Solutions Is Our Middle Name. **Job Purpose:** The Customer Success Representative supports Autodesk and Bluebeam Account Managers in driving business growth and renewals by fostering strong client relationships and ensuring the successful delivery of technical service engagements. This role acts as a trusted advisor to clients, aligning their needs with tailored solutions, providing proactive support, and ensuring satisfaction through effective coordination of resources and services to achieve desired outcomes. **Core Job Duties** + Collaboration with Account Managers: Partner closely with account managers to identify opportunities for renewals, upselling, and cross-selling by understanding client goals and aligning solutions accordingly. + Technical Service Oversight: Coordinate and oversee the delivery of technical service engagements, ensuring they are executed on time, within scope, and meet client expectations. + Client Relationship Management: Build and maintain strong, trust-based relationships with clients, acting as their primary point of contact for ongoing support and service needs. + Customer Advocacy: Serve as the voice of the customer, gathering feedback and insights to communicate client needs, challenges, and opportunities to internal teams. + Issue Resolution: Act as a liaison between the client and technical teams to resolve issues promptly, ensuring minimal disruption to client operations. + Process Improvement **:** Contribute to the development of customer success best practices and tools to enhance team efficiency and customer experiences. **Minimum Requirements for job:** **Education and Experience:** + Bachelor's degree in Business Admin or Technology related field + 5+ years of experience in Autodesk and Bluebeam Customer Success, Account Management, technical project management, or related role + Familiarity with CRM and PM tools **Knowledge, Skills & Attributes:** + Autodesk and Bluebeam or related software + Strong understanding of customer success principles and practices. + Familiarity with technical service delivery processes and project coordination. + Strong organizational and time-management abilities to handle multiple priorities effectively. + Analytical and problem-solving skills for addressing client issues and identifying opportunities. + Customer-focused mindset with a proactive approach to addressing needs and challenges. + Collaborative and team-oriented with the ability to work across departments. **Physical Requirements:** + Occasional ability to lift and carry items up to 20 pounds, such as laptops, presentation materials, or equipment. + Capacity to travel as required, which may include driving or air travel. **Working Conditions:** + Primarily operates in a remote work environment with consistent access to necessary technology and resources. + Flexible schedule to accommodate client meetings or deadlines across different time zones, including occasional early mornings or late evenings. + Periodic travel may be required for on-site client visits, conferences, or team meetings + Ability to work in a fast-paced, collaborative environment while managing multiple tasks and deadlines. **We are Topcon (*********************************** .** We collaborate, create and distribute disruptive technologies that help businesses flourish through improved processes, machine automation and data services. We design and manufacture productivity tools for building a better future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to infrastructure and agriculture industries with a focus on developing a sustainable tomorrow. Learn more here (**************************** .

Join Our Team! Are you ready to unlock your potential and make a real difference in people's lives? We're on the lookout for passionate individuals to join our dynamic insurance team, where providing top-notch coverage and exceptional service is our priority. NOW HIRING: Licensed Life and Health Agents & Unlicensed Individuals Don't worry if you're not licensed yet-we can help guide you through the licensing process! We're searching for our next leaders and those looking for a powerful part-time gig on the side. Are you ready to: Work hard for a year and hustle a bit more? Invest in yourself and your business? Stay motivated and focused, even when no one's looking? Be open to coaching and learning? Dive into a business that stands strong through tough times? (If you answered YES to any of these, keep reading!) Today could be the day you take back your life and secure your future by starting a career in financial services-one of the most stable and lucrative industries out there! We're looking for new Independent Life Insurance Agents who are eager to learn, work hard, have fun, and finally earn what they're worth. What's in it for you? Work remotely from anywhere, whether part-time or full-time. Set your own schedule and create your own agency-there's no limit to your income potential! No experience? No problem! We'll provide you with everything you need to get started. You'll only be providing life insurance information and quotes to people who have already reached out for help. Earnings Potential: Part-Time: $70,000 - $150,000+ per year Full-Time: $70,000 - $150,000+++ per year What We Offer: No cold calling or bugging friends and family. No membership fees or sales quotas. No descending bosses or sleazy sales tactics-just a supportive environment. Hands-on training and mentoring from successful agents. A vibrant, growth-oriented team ready to welcome you and help you succeed. We provide leads-people who have already asked for help with life insurance. Get paid daily by the insurance carriers you partner with. Bonus structure on top of an 80% commission for most carriers. Health insurance options available. Opportunity to own your own agency, if that's something you desire (but it's not required). Please note that these roles are based for US candidates only.

CURRENT ROOT EMPLOYEES - Please apply using the career page in Workday. This career site is for external applicants only. We are looking for a Sr. Customer Experience Representative. At Root, the customer is at the heart of all we do. Our Customer Experience Team is the gateway to our customers' first impressions and directly shapes both our customer experience and their product relationship. Root is a “work where it works best” company. This means we will support you working in whatever location that works best for you across the US. Compensation: This position pays $20.75 per hour. Schedules: The schedule will vary, shift times span Monday through Friday, 8:45 AM to 8:30 PM EST. Start Date: April 21, 2025 How You Will Make an Impact Personal Lines Licensed Representative with ability to direct, manage and handle transactions financially impacting customers. Receive inbound calls and foster a strong customer relationship by building rapport. Leverage internal tools to research and resolve customer requests thoroughly and accurately. Educate, advise, and consult current and potential customers on coverage choices. Independently identify appropriate insurance products and coverage amounts to align with customer needs, goals and risk tolerance. Create quote options based on customer needs and educate on coverage limits when applicable. Meet and exceed monthly KPIs/metrics assigned by the business unit. Recommend improvements to improve internal tools, product/app, marketing and overall product experience. Responsible for maintaining all ongoing continuing education for Personal Lines license as it is required by the state. Deliver consistent positive customer experience by promptly replying to customer inquiries in a timely, friendly and accurate manner. Ability to independently operate and succeed in ambiguous situations. What You Will Need to Succeed 1-2 years of customer service experience, insurance background preferred. Personal Lines License (or willingness to obtain within 30 days of employment). Ability to work in a fast paced, high volume call environment. Ability to handle responsibilities and assignments with limited oversight. Excellent written/verbal communication and problem-solving skills. Ability to be timely, patient, and attentive to customer needs and requests. Friendly disposition with natural ability to read customers and use active listening to determine needs. Willing to go the extra mile attitude. Willingness to learn and ability to gain deep knowledge of the insurance product and smartphone app. Detail oriented with affinity for multi-tasking. Basic knowledge of Microsoft Office and Google Suite. Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Root, Inc., we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway! Join us At Root, we judge people based on the merit of their work, not who they are. If you are passionate about what this role entails and solving real problems, we encourage you to apply. We want to learn about you and what you can add to our team. Who we are We're harnessing the power of technology to revolutionize insurance. Using machine learning and mobile telematic platforms, we've built one of the most innovative FinTech companies in the world. And we're just getting started. What draws people to Root Our success is in large part due to our unwavering standards in hiring. We recognize that our products are only as good as the people building and promoting them. We want individuals who find solutions by going through the cycle of ideation to implementation with curiosity, rigor, and an analytical lens. Ask anyone who works here and you'll hear similar reasons for why they joined: Autonomy-for assertive self-starters, the opportunities to contribute are limitless. Impact-by challenging the way it's always been done, we solve problems that have a big impact on our business. Collaboration-we encourage rich discussion and civil debate at every turn. People-we are inspired by the collection of crazy-smart people around us.

Power a world of ideas. At the Electrolux Group, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living. Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together. Join us in our exciting quest to build the future home! All about the role: As a Technician Routing Specialist, you will be responsible for creating and monitoring daily work schedules and activities of the field service technicians. You will ensure all scheduled service calls are completed each workday by constantly monitoring computer screens and communicating with technicians and dispatching agents. Your goal is to achieve the highest levels of customer service in the industry. What you'll do: * Monitor and improve the daily routes of field service technicians. * Maintain productivity levels of the overall service organization. * Eliminate broken promises to consumers by ensuring every call is handled as scheduled. * Constantly communicate with field service technicians and customer service agents via telephone and messaging technology. * Maintain and adjust daily work schedules of the field service technicians. * Ensure service capacity meets or exceeds demand. * Forecast call volume and adjust schedules accordingly. * Direct service technicians to complete every assigned service call. * Provide reports to leadership regarding activities of the field service technicians. * Perform additional duties as assigned. Minimum Qualifications: * High School Diploma * 2+ years experience in the service industry (appliance repair, HVAC, etc.) * 2+ years in dispatching or work assignment/foreman role Where you'll be: This position will be remote and based on the east coast of the US. Benefits highlights: * Flexible work hours/hybrid work environment * Discounts on our award-winning Electrolux products and services * Family-friendly benefits * Insurance policy plan * Extensive learning opportunities and flexible career path The anticipated salary range/wage scale for candidates is $24 to $25 per hour. The final pay offered to a successful candidate will be dependent on several factors including experience, skills, and education. Full time employees are also eligible for medical, dental, vision, basic life insurance, our company's 401k plan, paid parental leave after 12 months of continuous service, vacation days, and paid holidays throughout the calendar year. Electrolux will comply with all state and local laws regarding employment leave benefits. Please be advised that we are unable to offer visa sponsorship for this position at this time. Find more on: Electrolux Group North America: ************************************************************** Electrolux Group Careers: ******************************************** Electrolux Home Products, Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request through ******************************. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

div class="job-description-container" div class="trix-content" div strong Job Overview:br/br//strong The Customer Success Representative oversees the customer lifecycle for our managed IT services customers from initial supportability through contract term to renewal.br/br/A successful Customer Success Representative collaborates well internally with our sales, service delivery, and engineering teams to devise and execute data-driven strategies aimed at reducing customer churn. Building strong relationships and earning customer trust are key responsibilities. By closely coordinating with all departments, the Customer Success Representative will strive to maintain high levels of satisfaction and ensure alignment with customer objectives.br/br/The Customer Success Representative will consistently present technology business reviews and interact with assigned customers on a daily basis. This role will also manage the renewal process for each customer. Alongside Retention personnel, the Retention Director will serve as the internal advocate for customers, helping them achieve their business and IT objectives.br/br/br/This role reports to the Retention Director.br/strongbr/Responsibilities:/strongbr/Meet Quotas (“the 4 R's”)/divol li90% RETENTION rate/li li90% RENEWAL rate/li li Minimum 1 customer REFERRAL per month/li li Minimum 1 REVIEW per month/li /oldivstrongbr/Customer Success:/strong/divul li Ensure successful handoff from onboarding to retention and account management teams./li li Collaborate with account management, service delivery, and engineering teams to remove roadblocks and maintain customer satisfaction./li li Ensure timely and successful enablement and training to help customers realize the business value of our partnership and offerings./li li Partner with account managers to ensure value messaging, cross-sell/upsell opportunities, etc. remain in lockstep./li li Conduct quarterly Executive Business Reviews to show customers the ongoing value of their Cortavo services./li li Compile valuable reporting to showcase Cortavo's positive impact to customers' increased productivity and enhanced data security./li li Implement account health scoring once established./li li Observe data to provide an assessment of account health, and proactively take action to improve account health as part of the renewal strategy./li /uldivstrongbr/Renewal Management:/strong/divul li Assist in managing the renewal process for assigned accounts, with focus on establishing the value which Cortavo provides each customer./li li Work with sales and retention team members to present this value and work the customer towards renewal./li li Interact with department leads to understand the value each department has added for the business success for each customer./li li Review customer data to identify positive and negative moments during the customer's experience, aiming to resolve concerns before the contract ends./li li Complete Value Build document which will notate all pertinent information regarding the account for renewal success./li li Build the Cortavo in Review slide deck to showcase Cortavo's efforts during the lifecycle of the contract./li li Develop strategies for retaining customers and committing a renewal rate of 90%+ of our existing customers./li /uldivstrongbr/br/General Customer Activities:/strong/divul li Schedule recurring customer call cadences./li li Manage customer interaction while developing lasting and trustworthy relationships./li li Assist with support escalation to ensure critical, business impacting issues are organized and resolved as quickly as possible./li li Monitor open tickets, including projects, and ensure they are managed and completed in a timely manner, while maintaining high customer satisfaction./li /uldivstrongbr/Product Offering + Administration/Tools Adoption:/strong/divul li Maintain a deep understanding of the Cortavo products and services, propose new service ideas to customers, and collaborate with Account Managers to roll out new products and services as they become available./li li Keep customer information records current by collecting details about each customer and ensuring this information is updated in systems (i.e. Autotask, Salesforce, etc.)./li li Document calls, emails, EBR templates, notes, action items via Salesforce, Slack, Autotask, and SharePoint./li li Record critical calls and renewal conversations with customers for record keeping and training purposes./li /uldiv strongbr/br/Required Skills amp; Qualifications:br//strongstrongem Required Experience:/em/strong /divul li Bachelor's degree, Business Administration, or related field/li li Minimum 3 years customer success experience/li li Minimum 3 years renewal management experience/li li Experience with service desk ticketing systems (Autotask)/li li Experience with CRM tools (Salesforce)/li li Experience with notetaking tools (Read.ai)/li li Proficiency in Microsoft Office Suite amp; Microsoft Teams/li li Proficiency in Microsoft Office Suite amp; Microsoft Teams, PowerPoint in particular/li li Truly enjoys living and taking initiative in the customer experience/li li Strong written and verbal communication skills; empathetic customer service approach/li li Excellent organizational, time management, and multitasking capabilitiesbr/br/ /li /uldivstrongem Preferred Qualifications:/em/strong/divul li Recurring revenue, multiyear term contract experience/li li Familiarity with IT hardware, software, and managed services technology/li li Familiarity with tools and technologies that small businesses commonly use is also valuable/li /uldivstrong Estimated Usage of Time/strong/divul li60% - Customer Success Management/li li40% - Renewal Management/li /uldivstrong Work Environment/strong/divul li Competitive salary with employer-contributed health benefits/li li Unlimited paid time off (PTO) for work-life balance/li li Sandy Springs, GA office location in a Class A building, with remote/hybrid work available/li li Company cell phone plan/li liA dynamic, high-energy team that thrives on collaboration and continuous improvement/li li Fast-paced yet supportive environment with growth opportunities/li li Regular team celebrations recognizing individual and company-wide achievements throughout the year/li /uldiv br/strong Company mission:/strong To work relentlessly with IT professionals to make their jobs easier; provide sound advice to meet technical and budgetary requirements; give peace of mind regarding infrastructure and cloud investments; and offer an exceptional customer experience from start to finish./div /div pFlexible work from home options available./p div class="eeoc-statement" p We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. /p /div br/br/br/ div class="account_description" pCortavo is the ideal, worry-free managed IT service solution that keeps your IT running, eliminates downtime and drastically reduces cost. Cortavo not only delivers exceptional IT services, but also provides forward-thinking strategic planning, consulting and the support you need to optimize your technology infrastructure. Our solution reduces the costs associated with running your business and enables investment in new technologies that foster business growth and productivity. Let Cortavo fully manage your IT infrastructure from your hardware, software, communications and support!/p /div br//div

Full-Time Remote or Hybrid Playaway Products revolutionized the business of audiobooks in 2005 with Playaway, a pre-loaded audiobook player. Since then, Playaway Products have expanded into a portfolio of innovative technology solutions that continue to transform the way the world's best audiobook, app, eBook and video content is circulated in more than 40,000 libraries, schools, and military installations. With simple and easy-to-use technology at the core of all product development, Playaway's mission is to make digital content accessible to everyone, promote literacy, and bridge the digital divide. Playaway Products is a subsidiary of Penguin Random House and headquartered in Solon, Ohio. While we have an office and space for you to come in, we also realize that some people like to work from home. We want you to be comfortable, so if that means you work remotely 100%, or if you like to spice it up and come in from time-to-time, your work environment is up to you! ************************ Job Description The Playaway Products team is hiring a Full -Time Customer Experience Representative to help support our growing business! This role will focus on providing exceptional customer support to public libraries and PreK-12 schools, while also building and maintaining internal relationships with our Account Mangers and internal stakeholders. We're looking for a dynamic candidate who thrives in a fast-paced environment and excels at managing multiple tasks with efficiency. The ideal candidate is passionate about literacy and education, with a strong ability to problem solve, communicate clearly, and dedicated to providing an exceptional customer experience. Duties & Responsibilities Provide thorough, customized solutions and world-class support as the first line of inbound communications through channels including answering phones, managing e-mail responses, and monitoring our live chat tool. Manage business order needs including order entry, tracking and shelf-ready processing. Develop and maintain strong relationships with our Public Library and PreK-12 Account Managers and other internal partners to align on effective resolutions and messaging, depending on the needs of the customer. Facilitate business critical information and customer data updates within our Customer Relationship Management (CRM) tools. Provide customer training and education on Playaway Products and web properties. Quick adoption and mastery of our internal CRM, NetSuite and our customer support software, Zendesk. Qualifications Superior critical thinking and problem-solving skills. Proactive professional with a strong ability to take ownership of tasks and responsibilities. Positive person with an optimistic mindset. Friendly and professional contributor with excellent written and verbal communication skills. Tech savvy with a proficiency in smart-devices and computers. Meticulous attention to detail. Proficient in Microsoft Office applications including OneDrive, Word, PowerPoint, Excel and Outlook. Strong organizational skills with the ability to shift focus in our fast-paced environment. Works well independently and as a team player to achieve both personal goals and strategic team goals. Additional Information All your information will be kept confidential according to EEO guidelines. Full-time and qualified part-time employees are eligible for our comprehensive benefits program. Our range of benefits include, but are not limited to, Medical/Prescription drug insurance, Dental, Vision, Health Care/Dependent Care Flexible Spending Account, Health Savings Account, Pre-Tax and Roth 401(k), Short and Long-Term Disability Insurance, Life/AD&D Insurance, Student Loan Repayment Program, Educational Assistance & generous paid time off. Playaway Products is a subsidiary of Penguin Random House. Playaway Products and Penguin Random House values the array of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.

at loan Depot Our Customer Lending Representatives are the heartbeat of loan Depot's sales force. In this role, you will be the first point of contact for our consumers who are searching for the best product that fits their needs. If you like a challenge and excel in a fast-paced environment, this is the opportunity for you! Responsibilities: Handle 200-300 calls per day on an outbound dialer. Provide excellent customer service to prospective customers and builds rapport quickly. Verify information submitted by the consumer through an online inquiry. Identify customer's goals and objectives. Send quality lead transfers to our Loan Officers who are licensed and able to continue the conversation. Requirements: 2+ years of outbound Call Center Experience required. 2+ years of Customer Service and/or Sales Experience required. Ability to handle high volume phone calls and various rebuttals required. Exceptional verbal, written and interpersonal communication skills required, Bilingual a plus. Proficient Computer and Data Entry Skills required. High School Degree or equivalent required; Bachelor's degree preferred. Why work for #teamloan Depot: Inclusive, diverse and collaborative culture where people from all backgrounds can thrive Work with other passionate, purposeful and customer-centric people Extensive internal growth and professional development opportunities including tuition reimbursement Comprehensive benefits package including Medical/Dental/Vision Wellness program to support both mental and physical health Generous paid time off for both exempt and non-exempt positions About loan Depot: loan Depot (NYSE: LDI) is a digital commerce company committed to serving its customers throughout the home ownership journey. Since its launch in 2010, loan Depot has revolutionized the mortgage industry with a digital-first approach that makes it easier, faster, and less stressful to purchase or refinance a home. Today, as the nation's second largest non-bank retail mortgage lender, loan Depot enables customers to achieve the American dream of homeownership through a broad suite of lending and real estate services that simplify one of life's most complex transactions. With headquarters in Southern California and offices nationwide, loan Depot is committed to serving the communities in which its team lives and works through a variety of local, regional, and national philanthropic efforts. Base pay is one part of our total compensation package for Customer Lending Representatives. The base hourly rate for this role is $17/hour; in addition to a monthly bonus incentive.We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. .

84604 Job Family: Non-Exempt Jobs, Strategic Initiatives We are seeking a hard-working, innovative, detail-oriented and creative team player to join our Aptive team! This is a full-time Route Performance Specialist position located remotely. The individual we are looking for is also someone that enjoys working in a team environment, and excels working at an individual level. What we offer: $18/hr Monthly performance bonuses Group Health, Dental, and Vision plans Pet insurance, Life insurance, and EAP benefits 401K with employer match up to 4% Paid holidays and paid time off Opportunity for advancement Upbeat and exciting company culture and much more! Responsibilities include: Organize, create, and maintain routes for several Pest Control Branch offices Monitoring the production of assigned branches to ensure they stay on track to complete all of their production for each day, week, month, and quarter Work with a team of Route Performance Specialists to ensure the company completes all of its production goals for each day, week, month, and quarter Communicate with customers with special scheduling concerns to understand how we can best fit them onto a route Reschedule customers who were not serviced on their originally scheduled day Qualifications: Education: Associate degree or equivalent experience Requirements: Excellent route creation and optimization skills Exceptional computer skills Superior organization and prioritization skills Able to exercise good judgment in a variety of situations Utilize various customer portals to route thousands of customers daily Strong customer service, and issue-resolution skills Excellent written & verbal communication skills A quiet and distraction-free working space Stable internet connection with consistent download speeds of 20 Mbps and upload speeds of 5 Mbps Jitter below 20 milliseconds Dedicate full attention to job duties during working hours Aptive Environmental: Aptive Environmental provides pest control services to 34 states in the US. Co-founded in 2015 by Vess Pearson and David Royce, Aptive launched with the clear intention of becoming a world-recognized brand. In 2021, Aptive was included in Inc. Magazine's “Best in Business” list of companies that make a positive impact. Aptive is also featured on Glassdoor's 2019 list of Top 100 US workplaces and is ranked one of Entrepreneur Magazine's Best Companies in America. We are a proud member of the EPA's Pesticide Environmental Stewardship Program and have partnered with the United Nations Foundation's "United to Beat Malaria" to help stop the spread of malaria transmitted by mosquito bites. *Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please inform your recruiter.

JOB OVERVIEWWe are seeking a dynamic and results-oriented Customer Success Representative who will play a crucial role in ensuring the success and satisfaction of our valued customers. This position requires a candidate that currently has a deep understanding of our MeridianLink products, the financial industry, and a proven ability to effectively manage and resolve customer issues and concerns. This is a position that requires excellent communication (written and verbal), relationship-building, problem-solving, business acumen, and organizational skills to foster strong, long-lasting connections with our customers. JOB SUMMARY OBJECTIVES•Customer dispute resolution.•Contract negotiation.•Improve customer satisfaction.•Help customers achieve their business goals.•Improve customer retention. JOB RESPONSIBILITES AND DUTIESThe ideal candidate possesses the following:1.Strong Organizational Skills:•Effectively manage and prioritize multiple customer escalations simultaneously.•Maintain accurate and up-to-date records and communication history within the Salesforce ticketing system.•Expertly build and present executive summaries of customer escalations for review by leadership.2.Ability to Successfully Resolve Case Escalations:•Liaison between customers and MeridianLink•Manage and resolve customer escalations promptly and effectively, based on specific rules of engagement.•Work closely with technical support, product management, and development to address and solve complex issues acting as project manager to proactively facilitate resolution of the case when multiple internal stakeholders are involved.•Analyze escalation trends to identify root causes and work cross-functionally to implement proactive solutions.3.Knowledge of Products:•Maintain an in-depth understanding of MeridianLink products and its features.•Stay informed about product updates, enhancements, and industry trends. KEY PERFORMANCE METRICS (AMONG OTHERS)•Number of escalations resolved.•Case resolution efficiency.•Monthly review of escalations.•Monthly review with accounts receivable and collections. SKILLS AND COMPETENCIES•Exceptional communication, both written and verbal, and interpersonal skills.•Demonstrated ability to analyze and solve complex problems.•Strong organizational and project management abilities with highest standards of accuracy and precision.•Proficient with Word, Excel, PowerPoint, MS Teams, Salesforce, Soft Phones, NetSuite and other software systems common to supporting and communicating with others virtually.•Ability to empathize with clients' challenges.•Persuasive speaking skills•Adaptability•Capably engage with senior leadership in regular business discussions. QUALIFICATIONS AND PREFERABLE EXPERIENCE•Bachelor's degree in Finance, Business Administration, Communications, or 2-4 years in relevant field.•Gainsight and Salesforce experience.•Proven experience in a customer success or account management role.•Experience working in Banks, Credit Unions, or finance companies.•Experience working in SaaS companies in the finance, lending, or banking sector.•Certification in customer success or related field.MeridianLink has a wonderful culture where people value the work they do and appreciate each other for their contributions. We develop our employees so they can grow professionally by preferring to promote from within. We have an open-door policy with direct access to executives; we want to hear your ideas and what you think. Our company believes that to be productive in the long term, we must have a genuine work-life balance. We understand that employees have families and full lives outside of the office. To that end, we honor their personal commitments.MeridianLink is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, age, national origin, disability, or any other characteristic protected by applicable law.MeridianLink runs a comprehensive background check, credit check, and drug test as part of our offer process.Salary range of $64,500 - $91,100. [It is not typical for offers to be made at or near the top of the range.] The actual salary will be determined based on experience and other job-related factors permitted by law including geographical location.Meridianlink offers:Potential For Equity-Based AwardsInsurance coverage (medical, dental, vision, life, and disability) Robust paid time off Paid holidays 401(k) plan with company match Remote work All compensation and benefits are subject to the terms and conditions of the underlying plans or programs, as applicable and as may be amended, terminated, or superseded from time to time.#LI-REMOTE

Innova Solutions has a client that is immediately hiring for a Medical/ Pharmaceutical Customer Rep Position Type: Full-time, Contract to hire Duration: 6 Months As a Medical/ Pharmaceutical Customer Rep will be: Will possess basic knowledge of all Managed Care solutions Customer outreach through email, over the phone, live chat, and intake form Manage an average of 10-15 customer cases at a time Answer an average of 15-40 incoming calls per day from pharmacies and Sales Team Lead as Managed Care point person on conference calls for pharmacy chains and buying groups Attend and engage in daily Team huddle Attend andengage in cross-departmental meetings Skills: Confident, articulate and professional speaking abilities Maintain structured and organized day-to-day responsibilities Adaptable to the fluctuating healthcare landscape and open to new ideas and concepts Acts as an advocate and liaison between the customer and the organization Applies basic concepts, principles and technical capabilities to perform routine tasks Responsible for identifying and tracking customer pain points Upholds department SOPs and SLAs and department goals Able and willing to troubleshoot technical issues Implement processes that improve overall customer experience Keywords: Education: Bachelor's degree preferred or equivalent work experience, preferred Qualification: 1-3+ years of previous customer service experience preferred Strong communication skills Prior computer experience using Microsoft Office systems required Managed care, reimbursement, and in-store pharmacy experience preferred Strong verbal and written communication skills as well as great listening skills Organizational skills Detail-oriented Multi-task oriented Possess a strong work ethic and team player mentality Has a pleasant, patient and friendly attitude Rapport building with Sales Ability to work independently Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW. Thank you! Dishank Sharma 201-###-#### ...@innovasolutions.com PAY RANGE AND BENEFITS: Pay Range: $19-21 per hour Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields. Recent Recognitions: Named One of America's Best Employers for New Grads by Forbes (2024 Named One of the Best Companies to Work For by U.S. News & World Report (Private Companies List, 2024-2025) One of the Largest IT Staffing Firms in the US - Ranked #3 by Staffing Industry Analysts (SIA, 2024) One of the Largest Staffing Firms in the US - Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics) Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023) One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024) AWS Advanced Tier Services Partner with 100+ certifications Website: /> Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at ...@innovasolutions.com or (770) ###-####. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws. Thank You! Team Innova Solutions Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields. Recent Recognitions: One of Largest IT Consulting Staffing firms in the USA - Recognized as #4 by Staffing Industry Analysts (SIA 2022) ClearlyRated Client Diamond Award Winner (2020) One of the Largest Certified MBE Companies in the NMSDC Network (2022) Advanced Tier Services partner with AWS and Gold with MS Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please call (770) ###-####. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

We are actively seeking a professional Pest Control Technician to join our company. Our Pest Control Technician's primary duties apply pest control chemicals and set traps to remove pests and vermin that infest buildings and surrounding areas. As our Technician, you will be responsible for helping customers identify and get rid of various pests. Your responsibilities will also include inspecting customers' premises, advising customers on possible treatment options, and clearing up any areas littered with work-related debris. To be successful in this role, you will need to be organized, efficient, and have practical problem-solving skills. You will interact with our customers daily, and having patient and respectful behavior is a must as you represent our Pest Control company. Sales experience preferred. Bonuses paid on sales. Pest Control Technician Duties & Responsibilities: Inspect buildings or grounds to determine the condition Evaluate reports or designs to assess work needs Recommend products or services to customers Post warning signs and lock building doors to secure the area to be fumigated Treat facilities to eliminate pests. Pore pesticides over the location Power-spray chemicals onto surfaces Create barriers to prevent pests from entering a building Clean and remove pesticides after application. Set mechanical traps and place bait Remove dead rodents after extermination. Filling out all necessary paperwork upon completion of each job Design and carry out pest management plans Identifying opportunities to sell additional company services and products Pest Control Technician Requirements: High school diploma or GED At least one year of professional pest control experience Thorough knowledge of the use and characteristics of pesticide Able to bend, climb, reach, kneel, etc., for extended periods. The ability to work in all weather conditions Valid driver's license Reliable and self-motivated Excellent written, verbal, and interpersonal skills Ability to work after hours, over weekends, with short or no notice