Rivian Jobs

- 48 Jobs
  • Service Support Field Advisor

    Rivian 4.1company rating

    Rivian Job In Groveport, OH

    About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary The Service Support Field Advisors are the on-site liaison between the Centralized Service Support Operations Center and on-site Service Center Operations as well as the end-to-end point of contact for Rivian owners/fleet companies needing assistance with vehicle education, charging, and/or connectivity questions, and roadside or servicing/repair of their Rivian vehicle. Responsibilities Act as the on-site liaison between the centralized Service Support Operations Center and Service Center Front of House operations. The Service Support Field Advisors are the on-site, end-to-end point of contact for Rivian owners/fleet companies needing roadside assistance and/or vehicle, charging, and connectivity education/repair/maintenance. Customer interaction can occur in person or through an omnichannel solution (phone calls, emails, chat, SMS/text). Utilizing strong listening/comprehension skills, you will triage the situation in person or through over-reporting methods, document vehicle concerns/symptoms, and determine the best servicing solution, all with a customer-first focus. You will document customer concerns, determine if a quick technical solution is available, execute the resolution, and document. If the issue warrants a deeper diagnosis, you will create a service ticket and work closely with the Remote Diagnostic Team, who drafts the vehicle repair plan. The Service Advisor will activate the repair plan, order parts, schedule service appointments and alternative transportation needs, and then communicate the following steps to the customer for agreement and work authorization. Able to travel to Rivian's factory for periodic support Qualifications 3-5 years of experience preferred providing outstanding customer service in the automotive or related fields, explaining/educating advanced technology, documenting customer concerns and resolution. Enthusiasm and passion for Rivian and electric vehicles. Find it rewarding to help a customer in need Empathy, sincerity, patience, and strong communication skills. Excellent follow-up and probing skills Strong problem-solving capabilities The ability to maintain composure under pressure and deal with ambiguity The ability to multi-task not only while providing exceptional quality work but while navigating multiple, different work streams and tools Willingness to learn new and innovative automotive technologies Work in a team-based environment and achieve a common goal Being a customer-facing role, you should be willing and able to work 1st, 2nd, or 3rd shift, including weekends and holidays, with additional flexibility during busier times of the year or when necessitated by business/weather conditions Pay Disclosure Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time and part-time employees, their spouse or domestic partner, and children up to age 26. Full Time Employee coverage is effective on the first day of employment. Part-Time employee coverage is effective the first of the month following 90 days of employment. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services. 3-5 years of experience preferred providing outstanding customer service in the automotive or related fields, explaining/educating advanced technology, documenting customer concerns and resolution. Enthusiasm and passion for Rivian and electric vehicles. Find it rewarding to help a customer in need Empathy, sincerity, patience, and strong communication skills. Excellent follow-up and probing skills Strong problem-solving capabilities The ability to maintain composure under pressure and deal with ambiguity The ability to multi-task not only while providing exceptional quality work but while navigating multiple, different work streams and tools Willingness to learn new and innovative automotive technologies Work in a team-based environment and achieve a common goal Being a customer-facing role, you should be willing and able to work 1st, 2nd, or 3rd shift, including weekends and holidays, with additional flexibility during busier times of the year or when necessitated by business/weather conditions Act as the on-site liaison between the centralized Service Support Operations Center and Service Center Front of House operations. The Service Support Field Advisors are the on-site, end-to-end point of contact for Rivian owners/fleet companies needing roadside assistance and/or vehicle, charging, and connectivity education/repair/maintenance. Customer interaction can occur in person or through an omnichannel solution (phone calls, emails, chat, SMS/text). Utilizing strong listening/comprehension skills, you will triage the situation in person or through over-reporting methods, document vehicle concerns/symptoms, and determine the best servicing solution, all with a customer-first focus. You will document customer concerns, determine if a quick technical solution is available, execute the resolution, and document. If the issue warrants a deeper diagnosis, you will create a service ticket and work closely with the Remote Diagnostic Team, who drafts the vehicle repair plan. The Service Advisor will activate the repair plan, order parts, schedule service appointments and alternative transportation needs, and then communicate the following steps to the customer for agreement and work authorization. Able to travel to Rivian's factory for periodic support
    $81k-104k yearly est. 25d ago
  • Sr. Field Service Technician - Night Shift

    Rivian 4.1company rating

    Rivian Job In Groveport, OH

    About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary The Sr. Field Service Technician will be responsible for overdelivering on the internal and external customer experience at our service locations. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. If you're able to think quickly on your feet, have a go-getter attitude, possess great communication skills, and have a passion for adventure, then we want you on the team. You will be working with our internal partners every day to assist with service needs and coordinate with our Service, Vehicle and Delivery Operations, and Field Service Engineer teams. This role will require a dynamic and resourceful leader with excellent oral and written communications skills, who will foster cross functional interaction and champion a culture of continuous improvement to support Service teams and customers within a Service center. To be successful in this role, you must have a customer-first approach, thrive in ambiguous and unexpected environments, tackling all challenges with a creative and flexible mindset. Experience in automotive, process standardization, continuous improvement, and managing escalations is a plus. Responsibilities Follow Rivian repair procedures with efficiency without compromising quality and safety Perform diagnosis, repairs, installations, and inspections on vehicles Leverages strong understanding of schematics and diagrams to diagnose and resolve repair issues accurately and appropriately Perform vehicle repairs in a setting outside of a service center Conduct road tests on vehicles to ensure quality of the repair Perform necessary parts operations such as parts ordering, receiving, shipping and inventory Utilizes deep understanding of parts department process to ensure quality standards are met Stay up to date with technical skills and required training Support campaigns and containment initiatives Demonstrates high-level administrative experience through the use of Microsoft Office tools Maintain high quality work and efficiency while working with little supervision Work with a collaborative attitude and team spirit in an ever-changing, dynamic environment Provide service support to the field to support the Service organization Ability to perform duties and communicate with a high level of professionalism, in a customer-facing environment Support, Coach and Mentor other technicians as assigned Ability to properly document repairs completed and in process This role may transition from remote to on-site and require in-person work, on-site at the service center should one be opened within 90 miles or 2 hours of the employee's assigned remote work location Travel to locations to support as required until the local Service Center opens, including but not limited to, production plant Operate remotely until the local service center opens, if applicable Qualifications HS Diploma or GED preferred Graduated from an accredited automotive repair school or equivalent vocation program preferred Extensive experience in HV diagnostic work 10 or more years' experience working on vehicle high voltage systems preferred Understands HVIL (High-Voltage Interlock) and the high voltage architecture Minimum 3 years' experience as a shop foreman, team lead, shop supervisor or trainer preferred Excellent written and oral communication Ability to root-cause problems and find or suggest solutions Experience in Continuous Improvement Process Experience using test tools (PICO-Scope, PCAN, Kavaser Memorator, breakout box etc) Extensive experience in bumper-to-bumper diagnosis and repair Ability to drive non-commercial truck and trailer preferred Limited travel may be required depending on business need Must possess a valid driver's license, and maintain a clean driving record No driving related suspensions or revocation of Driver License (within a 3-5year period). Parts department and billing experience preferred Experience using a work order management system including repair documentation Experience working in start-up environments preferred Strong organizational and time management skills along with attention to detail Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs) Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners Ability to read and speak fluent English. Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Minimum age of 21. Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Shifts may include evening, overnight, or early morning hours Pay Disclosure Night shift times vary by location. Employees working night shifts will receive a 15% shift differential in addition to the base hourly pay. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services. HS Diploma or GED preferred Graduated from an accredited automotive repair school or equivalent vocation program preferred Extensive experience in HV diagnostic work 10 or more years' experience working on vehicle high voltage systems preferred Understands HVIL (High-Voltage Interlock) and the high voltage architecture Minimum 3 years' experience as a shop foreman, team lead, shop supervisor or trainer preferred Excellent written and oral communication Ability to root-cause problems and find or suggest solutions Experience in Continuous Improvement Process Experience using test tools (PICO-Scope, PCAN, Kavaser Memorator, breakout box etc) Extensive experience in bumper-to-bumper diagnosis and repair Ability to drive non-commercial truck and trailer preferred Limited travel may be required depending on business need Must possess a valid driver's license, and maintain a clean driving record No driving related suspensions or revocation of Driver License (within a 3-5year period). Parts department and billing experience preferred Experience using a work order management system including repair documentation Experience working in start-up environments preferred Strong organizational and time management skills along with attention to detail Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs) Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners Ability to read and speak fluent English. Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Minimum age of 21. Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Shifts may include evening, overnight, or early morning hours Follow Rivian repair procedures with efficiency without compromising quality and safety Perform diagnosis, repairs, installations, and inspections on vehicles Leverages strong understanding of schematics and diagrams to diagnose and resolve repair issues accurately and appropriately Perform vehicle repairs in a setting outside of a service center Conduct road tests on vehicles to ensure quality of the repair Perform necessary parts operations such as parts ordering, receiving, shipping and inventory Utilizes deep understanding of parts department process to ensure quality standards are met Stay up to date with technical skills and required training Support campaigns and containment initiatives Demonstrates high-level administrative experience through the use of Microsoft Office tools Maintain high quality work and efficiency while working with little supervision Work with a collaborative attitude and team spirit in an ever-changing, dynamic environment Provide service support to the field to support the Service organization Ability to perform duties and communicate with a high level of professionalism, in a customer-facing environment Support, Coach and Mentor other technicians as assigned Ability to properly document repairs completed and in process This role may transition from remote to on-site and require in-person work, on-site at the service center should one be opened within 90 miles or 2 hours of the employee's assigned remote work location Travel to locations to support as required until the local Service Center opens, including but not limited to, production plant Operate remotely until the local service center opens, if applicable
    $71k-89k yearly est. 27d ago
  • Sr. Strategist, CRM Analytics and Insights

    General Motors 4.6company rating

    Columbus, OH Job

    This role is based remotely but if you live within a 50-mile radius of an office [Atlanta, Austin, Detroit, Warren, Milford or Mountain View], you are expected to report to that location three times a week, at minimum. **The Role** The Marketing Applied Sciences team is responsible for developing analytics-driven solutions to help GM Organizations achieve their business goals. As the Senior Strategist - CRM Analytics & Insights, this individual will lead the delivery CRM Analytics and Insights for the GM Vehicle Brands (Chevrolet, Buick, GMC and Cadillac) and Corporate Brands, helping them quantify the impact of our CRM and providing recommendations for optimization. The ideal candidate will have a strong background in CRM, digital analytics, and marketing technology, with the ability to translate data insights into actionable marketing strategies across our iconic brands and integrate CRM analytics into cross-channel experiences. This person will work cross-functionally and collaboratively to provide actionable CRM reporting and insights to the enterprise business marketing teams in the form of automated reports, deep dive analysis, customer profile analysis, closed loop reporting. The team is focused on delivering future-focused, internally managed CRM reporting for our marketing teams. **What You'll Do** + Lead the delivery CRM Analytics and Insights for the GM Vehicle Brands (Chevrolet, Buick, GMC and Cadillac) and corporate brands, helping them quantify the impact of CRM and providing recommendations for optimization. + CRM analysis & optimization: Analyze CRM influence on lifecycle engagement, retention, and conversion of key funnel activities + Identify opportunities for improvement; monitor ongoing campaign performance identify optimization opportunities. + Elevate CRM findings to a strategic, consultative, and actionable level. Convey complex stories to internal stakeholders in a strategic way that can be translated into measurable actions. + Build and manage relationships with cross functional stakeholders to identify and prioritize key marketing and media questions. + Oversee and assist in developing brand strategists, reviewing stakeholder deliverables and providing feedback. + Help businesses establish measurement goals and chart a route to activate those goals. + Partner with data scientists to ensure data quality and accuracy. + Understanding of how to mesh multiple data sources (CRM, Site, and offline actions) for to design actionable reporting and insights + Collaborate with Marketing Technology teams on data ingestion requirements, availability, feeding detailed requirements, ideating, and innovating **Additional Job Description** **Skills & Abilities (Required Qualifications)** + 6+ years of experience in Owned Media, Web, CRM, and/or Customer Lifecycle Analytics + Bachelor's degree (or equivalent work experience) in Computer Science, Data Science, Software Engineering, or a related field. + Deep understanding of and experience with CRM reporting and measurement frameworks + Ability to integrate data and findings from a variety of data sources and present a holistic view of a position + Project management duties including project plans, timelines, ad-hoc requests, and managing the implementation of new analytics capabilities for the team + Advanced-level understanding of email service providers and associated optimization & analytical tools + Strong understanding of Marketing Automation platforms and CRM systems + Deep Experience with data visualization tools (e.g., Tableau, PowerBI), analysis tools (Excel, Databricks, Snowflake etc.), data querying (SQL, Python, R, etc.) and Marketing Analytics platform suites: i.e. Adobe Experience Platform, Adobe Analytics, Adobe Consumer Journey Analytics etc. + Experience with statistical methods, and experimentation techniques. + Experience developing structured and logical frameworks to define the problem, analyze the data, and derive insights and actionable recommendations. + Excellent written, verbal, presentation, and interpersonal skills; fluency interfacing with both technical and management teams. Ability to make complex concepts and analytics understandable and actionable. + Demonstrated ability to work proactively and independently while guiding strategy and collaborating with stakeholders **What Can Give You a Competitive Advantage (Preferred Qualifications)** + Master's or MBA degree in Analytics/Data Science, Econometrics, Statistics, Psychometrics, (Bio) Statistics, Applied Mathematics, Operations Research, or another quantitative field. preferred, but not required. + PMP This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate. Compensation: + The expected base compensation for this role is: $85,100 - $158,000. Actual base compensation within the identified range will vary based on factors relevant to the position. + **Bonus Potential:** An incentive pay program offers payouts based on company performance, job level, and individual performance. + **Benefits** : GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more. GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE. \#LI-CC1 **About GM** Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. **Why Join Us** We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team. **Benefits Overview** The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others: - Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents; - Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family; - Company and matching contributions to 401K savings plan to help you save for retirement; - Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values; - Tuition assistance and student loan refinancing; - Discount on GM vehicles for you, your family and friends. **Diversity Information** General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer. We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities. **Equal Employment Opportunity Statements** GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, "protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about: **Our Company (************************************************** **Our Culture** **How we hire (************************************************ Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility. **Explore our global location** **s** The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
    $85.1k-158k yearly 8d ago
  • Associate Creative Director, Social Media

    General Motors 4.6company rating

    Columbus, OH Job

    **Remote/Hybrid: This role is based remotely but if you live within a 50-mile radius of Atlanta, Austin, Detroit, Warren, or Mountain View, you are expected to report to that location three times a week at minimum.** We are seeking an experienced and dynamic creative leader to lead the GM social media COE's creative group of makers across the GM portfolio of vehicle brands. In this role, you will be responsible for the social creative concepting, oversight, and execution of social media content across multiple platforms (Instagram/Facebook, YouTube, TikTok, and emerging platforms etc.), driving innovative always on creative and campaigns (paid & owned) that elevate the digital presence of GM's diverse brand portfolio. You will manage and mentor a group of talented creatives and social content makers, as well as collaborate with agency partners, ensuring that all content aligns with brand strategy, delivers on KPIs, and keeps the brands at the cutting edge of social media trends. In this role, you will be a key strategic partner within the GM social marketing team, collaborating cross-functionally to create breakthrough social and influencer experiences that resonate with our audiences. As the Associate Creative Director, you will be at the helm of GM's social media creative output, driving impactful and innovative content across our portfolio of brands. Your leadership will play a key role in shaping how our brands engage with their audiences and ensuring our creative presence remains fresh, exciting, and relevant in a fast-paced, ever-evolving digital landscape. **Key Responsibilities:** + **Creative Leadership &** **Ideation** **:** Lead the social media creative vision for GM'skeyvehicle brands, driving the owned social media creative approach and strategy along with Brand social leads,and ensure that all social media content aligns with overarching brandand marketing objectives. You will set the tone for creative work across multiple social platforms, guiding your team to deliver innovative, engaging, and on-brand content. + **Team Management & Mentorship:** Manage, mentor, and develop a group of social media content creators. Provide creative direction, feedback, and support to ensure all team members are producing high-quality content that aligns with social & platform best practices, brand guidelines and strategic goals. + **Social Media Content Execution:** Oversee the execution of social media content across platforms, from concept through delivery, ensuring that the content is timely, engaging, and optimized for each platform's unique audience. + **Cross-Functional Collaboration:** Work closely with brand and creative strategists, social media strategists, marketing, experiential and communications teams, and external agencies to brainstorm and execute creative campaigns that resonate with target audiences, drive engagement, support business objectives and ensure consistency and cohesion across all touchpoints. + **Content Planning & Calendar Oversight:** Oversee a team of creators and partner with the social media team to plan, oversee, and maintain an efficient and effective social content calendar across all GM brand organic/owned handles. Ensure all creative deliverables meet deadlines and align with key marketing initiatives. + **Trend Integration & Innovation:** Stay ahead of social media trends, platform updates, and emerging content formats, ensuring the brands are positioned as leaders in social innovation. Drive creative experimentation and encourage your team to think outside the box when it comes to content creation. + **Brand Consistency & Voice:** Ensure that all social media content produced by your team consistently reflects the brand voice, values, and visual identity, while also being relevant to the platform's specific audience. + **Creative Optimization** **:** Work with the social media strategy team to respond to performance of creative assets, understand and react to engagement metrics, and refine and optimize future creative work in response to data-driven insights. **Qualifications:** + **Experience:** 7+ years of experience in social media creative development and oversight, content production, or advertising, with at least 3-5 years in a leadership or management role. Proven experience managing teams of content creators or social media makers. + **Creative Vision & Execution:** Strong ability to develop and execute innovative social media creative and campaigns that capture attention and drive engagement across a variety of platforms. + **Leadership Skills:** Excellent leadership and mentorship capabilities, with a track record of developing and motivating creative teams. + **Social Media Expertise:** Deep knowledge of social media platforms, trends, content formats, and audience behaviors. Ability to leverage this expertise to create content that connects with diverse audiences. + **Portfolio:** A robust portfolio showcasing innovative social media campaigns and content creation, with a focus on driving engagement, reach, and brand loyalty. + **Technical Skills:** Proficient in video and photo editing tools (e.g., Adobe Premiere Pro, Photoshop, CapCut, etc.) and comfortable overseeing the technical aspects of content production. + **Project Management:** Strong project management skills with the ability to juggle multiple creative projects, timelines, and stakeholders. Experience managing content calendars and delivering creative assets on time and within budget. + **Communication Skills:** Strong verbal and written communication skills, with the ability to present ideas clearly and collaborate effectively with cross-functional teams. + **Education** : Bachelors degree required. **Request for Creative Portfolio:** Candidates should submit a comprehensive creative portfolio showcasing relevant social-first work. The portfolio should highlight expertise in developing engaging content across platforms, demonstrating strong conceptual thinking, visual storytelling, and platform-native execution. Examples of integrated campaigns, influencer collaborations, and innovative content formats are encouraged. **PORTFOLIO SUBMISSION INSTRUCTIONS** To be considered for this position, you will need to submit a portfolio in addition to your resume and profile. We strongly recommend linking your online portfolio in the "website" section of the application as we are able to access much larger files that way. If your portfolio is not available online, please follow the instructions below to upload your portfolio as a separate attachment as you did with the resume. **Please NO dropbox files or Google docs.** 1. Save your portfolio as a pdf document 2. Name your portfolio your LAST NAME, FIRST NAME. Example: Candidate name is John Smith. Portfolio pdf file name is: Smith, John.pdf 3. Upload as an attachment - you may have to condense the file. DISCLAIMER: The Works included in your Career Portfolio must not be subject to any non-disclosure and/or confidentiality agreement. If the Works in your Career Portfolio are owned by your current or former employer, or by any other Third Party, there must be an express written consent from the Owner allowing the Works to be included in your Career Portfolio for sharing with General Motors ("GM"). By sharing your Career Portfolio, you grant to GM the right to quote, paraphrase, reproduce, distribute, or otherwise use all or any portion of the Career Portfolio for purposes of making a hiring determination. By sharing your Career Portfolio, you also agree to release and discharge GM, and its licensees, successors, and assigns, from any and all claims, demands, or causes of action that you may have regarding any use of the Career Portfolio, including (but not limited to) any claims based on the right to privacy, the right to publicity, copyright, libel, defamation, or any other right. **Additional Job Description** **Compensation:** The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado, California, or Washington. + The salary range for this role is ($117,800 - $184,300 ). The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position. + Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance. + Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more **PLEASE ONLY APPLY IF YOU DO NOT NEED SPONSORSHIP TO WORK IN THE UNITED STATES NOW OR IN THE FUTURE. WE ARE UNABLE TO CONSIDER CANDIDATES WHO REQUIRE SPONSORSHIP** **A company vehicle will be provided for this role with successful completion of a Motor Vehicle Report review.** **This job may be eligible for relocation benefits.** **\#LI-MO1** **About GM** Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. **Why Join Us** We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team. **Benefits Overview** The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others: - Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents; - Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family; - Company and matching contributions to 401K savings plan to help you save for retirement; - Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values; - Tuition assistance and student loan refinancing; - Discount on GM vehicles for you, your family and friends. **Diversity Information** General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer. We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities. **Equal Employment Opportunity Statements** GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, "protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about: **Our Company (************************************************** **Our Culture** **How we hire (************************************************ Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility. **Explore our global location** **s** The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
    $117.8k-184.3k yearly 1d ago
  • Plant Operations Support - Summer Help

    General Motors 4.6company rating

    Defiance, OH Job

    Are you looking for a dynamic and rewarding way to spend your summer? We have the perfect opportunity for you! Join us as Plant Operations Support in a fast paced, high volume, manufacturing environment. This is a full-time, temporary, on-site position at General Motors for the summer of 2025 **.** The position would start in mid to late May and end the first week of September. **GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.** **_In this role,_** _you may have the opportunity to assist in managing multiple work teams in a fast paced, high volume manufacturing environment. You will be responsible for coordinating and leading daily team activities to achieve business metrics using GM tools and processes as it relates to material flow. You may also be called upon to help with miscellaneous projects as required by the team._ **Onsite:** This role is categorized as onsite. This means the successful candidate is expected to report to the facility on a full-time basis. **What You'll Do (Responsibilities):** + Regularly supervise groups of employees to and manage manufacturing operations + Foster accountability among individuals and processes, which may involve challenging discussions in a unionized setting + Interpret and respond to the daily manufacturing plan in real-time + Exercise discretion and independent judgment to manage multiple priorities in a fast-paced environment with competing priorities + Adapt to change and effectively manage uncertainty + Exhibit strong interpersonal skills and collaborate effectively with all organizational levels + Showcase advanced analytical skills to address and resolve complex issues + Assist with Data Collection & analysis + Complete Layered Audits in work area relating to quality, safety etc + Assist in follow up of safety protocol and procedures + Assist with special projects related to general plant operations as requested + Daily support for tracking purchase orders, ordering supplies, and event management **Your Skills and Abilities (Required Qualifications):** + 18+ years old + Must be able and willing to work weekends and rotating shifts + Satisfactorily complete drug testing and a background check + Proficiency to listen, read, follow work and safety instructions + Ability to coordinate, manage, escalate performance concerns as necessary, and lead people in a fast-paced environment + Ability to solve complex problems and work in a fast-paced environment and make decisions in ambiguous fast-paced environment + Strong interpersonal skills and ability to manage conflict effectively + Basic computer proficiency (i.e., Microsoft Word, typing, email etc.) + Possess good physical stamina and coordination. Specific physical requirements of the position include the ability to: + Walk and stand for prolonged periods of time + Read standardized work instructions, operate machines and tools, and perform quality inspections + Promptly detect and respond to safety instructions, alarms, and signals + Wear personal protective equipment, for example: safety glasses, gloves, hats, ear plugs, and safety shoes + Work in a loud manufacturing environment that is not climate controlled (conditions can be hot or cold) + Frequently and repetitively: + Bend, twist, kneel, crouch, and reach to perform work + Lift or carry materials weighing up to 15 pounds and periodically carry or lift materials weighing up to 40 pounds + Occasionally sit, climb (including ladders and lifts) and drive vehicles and equipment **What Will Give You a Competitive Edge (Preferred Qualifications):** + Previous manufacturing supervisory experience This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate. **About GM** Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. **Why Join Us** We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team. **Diversity Information** General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities. We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about: **Our Company (************************************************** **Our Culture** **How we hire (************************************************ Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility. **Explore our global location** **s** The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
    $52k-63k yearly est. 1d ago
  • Site Security Leader (Michigan/Ohio)

    General Motors 4.6company rating

    Toledo, OH Job

    **** This posting is for the following Michigan & Ohio locations: Lansing, Orion, Warren, Detroit, Flint, Romulus, Milford, Burton, Grand Rapids (MI) & Toledo (OH). **** **Work Arrangement** This role is categorized as onsite. The successful candidate is expected to report to their assigned GM worksite, five days per week and to respond to the site in the event of an emergency after hours, on weekend or holidays. **The Role** As a Site Security Leader, you will be responsible for leading security and fire protection activities at your assigned worksite including implementation of Global Security policies and standards, oversight of contract security services and quality assurance. As part of your role, you will conduct onsite risk assessments, advise site leadership and Global Security on security and fire protection issues, and implement risk mitigation measures in a timely basis. You will be the designated security lead for the site's Emergency Response Coordination Team (ERCT) and will facilitate emergency response exercises and lead after action reviews following significant incidents and emergencies. **Position Summary** + Provide strategic direction and oversight to contracted site security leader and team. + Provide quality assurance support (to include quality audits) and ensure compliance with GM Global Security Manual and site specific Standard Operating Procedures. + Provide support and guidance to local site operations and leadership to ensure effective implementation of security and fire protection measures. + Maintain regular communication with GM site leadership and stakeholders (including but not limited to Site Director, HR/LR Director, Manufacturing Engineering, Workplace Safety, Facilities, etc.) regarding security and fire protection compliance and other emerging issues. + Initiate continuous improvement activities to ensure high quality and cost-effective security and fire protection services are provided to assigned site. + Partner with GM Security Technology team to identify opportunities for security system upgrades based on lifecycle, risk reduction and efficiency. + Ensure adequate security staffing is in place to mitigate risk and comply with minimum GM requirements. Research and make recommendations on the implementation of best practices and other key initiatives. + Complete site security vulnerability assessments and ensure appropriate communication to leadership to support compliance and risk reduction. + Provide recommendations on security and fire related operations, policy, and technology applications to GM site leadership and Global Security. + Assure all incidents are reported, documented, and communicated in accordance with procedures. + Conduct after action reviews following significant incidents, identify incident trends and ensure appropriate corrective action is communicated, tracked and completed. + Partner with GM Investigations groups to ensure awareness of incidents and timely follow up. **Additional Job Description** **Required Qualifications** + 5 years of progressively responsible, security related experience with a demonstrated understanding of security operations (to include threat and risk management, workplace violence prevention, security and fire technology, and quality assurance for contracted services). + Working knowledge of video surveillance systems, access control and security systems. + Strong interpersonal and communication skills (written and verbal) with the ability to build trust and effectively communicate across levels and functions. + Excellent analytical, planning, organizational and project management skills. + Ability to facilitate and support implementation of corporate policies and best practices for security, fire prevention, and related policies. + Ability to assist in facilitating progressive change. + Ability to act decisively in emergency situations. + Capable of physically responding to emergency situations. + Demonstrated ability to work autonomously and utilize sound judgment. + Proficient with Microsoft programs. **Preferred Qualifications** + Bachelor's degree from an accredited university, college and/or equivalent. + Degree in security, fire protection or a related field. + Supervisory or leadership experience. + Experience or working knowledge of manufacturing and warehousing operations. + Avigilon and Lenel experience. **Relocation** + This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate. GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE. \#LI-NR1 **About GM** Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. **Why Join Us** We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team. **Benefits Overview** The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others: - Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents; - Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family; - Company and matching contributions to 401K savings plan to help you save for retirement; - Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values; - Tuition assistance and student loan refinancing; - Discount on GM vehicles for you, your family and friends. **Diversity Information** General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer. We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities. **Equal Employment Opportunity Statements** GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, "protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about: **Our Company (************************************************** **Our Culture** **How we hire (************************************************ Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility. **Explore our global location** **s** The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
    $97k-121k yearly est. 30d ago
  • Field Service Advisor III

    Rivian 4.1company rating

    Rivian Job In Cleveland, OH

    About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary The Service Advisor will be responsible for overdelivering on the customer experience at our service locations. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. If you're able to think quickly on your feet, love to solve operational problems, have exceptional people skills, and have a passion for adventure, then we want you on the team. You will be front and center working with our customers every day to assist with service needs and coordinate with our Operations, Call Center, Retail, and Marketing teams. This role will require a dynamic and resourceful leader with excellent communications skills, who will foster cross functional interaction and champion a culture of continuous improvement to support Service teams and customers within a Service center. Experience in training, process standardization, continuous improvement, and managing escalations is a plus. Responsibilities Promote team member understanding of company vision and goals. Actively supports management in the planning and execution of the launch of Service centers Utilize a variety of training methodologies, techniques, concepts, learning tools, and practices to ensure learning effectiveness Encourages team members to deliver a top-notch customer experience. Works every day to deliver an exceptional customer experience. Answer phone calls, emails, and drive-ins to address any customer concern with the highest level of response and attention Responds thoughtfully to customer inquiries and escalated operational failures in a timely fashion. Apply sound problem-solving skills in order to maintain a high standard of quality to our customers Translate customer-reported service-related problems to actionable work orders for technicians to complete Determine if a technical solution can be resolved over the phone; perform detailed daily record keeping in the operating system Communicate estimated completion time, regular updates, and follow through on each customer vehicle Inspect vehicles before each customer delivery to ensure vehicles services and/or repairs are performed correctly Coordinate and communicate the details of every vehicle with each customer prior to delivery Analyzes service lapses that impact customer experience and work with supervisor to ameliorate Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines Meet requirements of the state and federal law for automobile repair and consumer protection Lead continuous improvement activities as needed Read and comprehend instructions and follow established procedures. Assist in the development of standardized work Communicate best practices, problem resolution and performance data to Supervisor and boundary partners as needed Maintain a high-quality relationship with all departments within the organization Support and participate in initial Launch activities for setting up SC locations and model change activities May perform other duties as assigned Qualifications HS Diploma or GED preferred 2 - 3 years' experience in a customer facing role or similar in the Automotive industry (Automotive experience preferred but not required) or, a combination of education and experience. Very strong communication skills Remains flexible and responsive to changing conditions. Exhibits patience, empathy, attention to detail, and a passion for problem-solving Organizational and time management skills. Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment Strong written and verbal communication skills with an ability to translate customer needs Basic mathematics skills to prepare and transact estimates and payments Physical exertion may be required to perform occupational tasks (sitting or standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs). Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Minimum age of 21 Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Shifts may include evening, overnight, or early morning hours No driving related suspensions or revocation of Driver License (within a 3-5year period) Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services. HS Diploma or GED preferred 2 - 3 years' experience in a customer facing role or similar in the Automotive industry (Automotive experience preferred but not required) or, a combination of education and experience. Very strong communication skills Remains flexible and responsive to changing conditions. Exhibits patience, empathy, attention to detail, and a passion for problem-solving Organizational and time management skills. Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment Strong written and verbal communication skills with an ability to translate customer needs Basic mathematics skills to prepare and transact estimates and payments Physical exertion may be required to perform occupational tasks (sitting or standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs). Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Minimum age of 21 Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Shifts may include evening, overnight, or early morning hours No driving related suspensions or revocation of Driver License (within a 3-5year period) Promote team member understanding of company vision and goals. Actively supports management in the planning and execution of the launch of Service centers Utilize a variety of training methodologies, techniques, concepts, learning tools, and practices to ensure learning effectiveness Encourages team members to deliver a top-notch customer experience. Works every day to deliver an exceptional customer experience. Answer phone calls, emails, and drive-ins to address any customer concern with the highest level of response and attention Responds thoughtfully to customer inquiries and escalated operational failures in a timely fashion. Apply sound problem-solving skills in order to maintain a high standard of quality to our customers Translate customer-reported service-related problems to actionable work orders for technicians to complete Determine if a technical solution can be resolved over the phone; perform detailed daily record keeping in the operating system Communicate estimated completion time, regular updates, and follow through on each customer vehicle Inspect vehicles before each customer delivery to ensure vehicles services and/or repairs are performed correctly Coordinate and communicate the details of every vehicle with each customer prior to delivery Analyzes service lapses that impact customer experience and work with supervisor to ameliorate Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines Meet requirements of the state and federal law for automobile repair and consumer protection Lead continuous improvement activities as needed Read and comprehend instructions and follow established procedures. Assist in the development of standardized work Communicate best practices, problem resolution and performance data to Supervisor and boundary partners as needed Maintain a high-quality relationship with all departments within the organization Support and participate in initial Launch activities for setting up SC locations and model change activities May perform other duties as assigned
    $78k-101k yearly est. 38d ago
  • Mechanical Journeyperson (Pipefitter) - Toledo

    General Motors 4.6company rating

    Toledo, OH Job

    General Motors has a need for qualified Mechanical Journeypersons (Pipefitters). You will work under minimal supervision with a high level of independent judgement and problem solving. You should be flexible enough to take on and tackle multiple job assignments in a shift. Preferred Experience Includes: * Experience with planned maintenance systems and predictive technologies * Experience with industrial robotics, automation, and conveyance systems Primary Responsibilities: * Follow established safety procedures according to OSHA standards and company procedures * Maintain, dismantle, repair, and replace mechanical and hydraulic components (e. g. bearings, seals, details, carriers, etc.) on industrial machinery such as shafting, motors, generators, air compressors, engines, pumps, cylinders, gears, couplings, linkages, ball screws, high speed CNC spindles, coolant systems and filters, and combustion equipment and valves * Layout, assemble, fabricate, maintain, and repair piping systems * Use various hand or power tools for measuring, cutting, threading, grooving, bending, soldering, assembling, joining, and installing pipes, valves, and fittings * Read and interpret blueprints for the mechanical operation and assembly of conveyor systems, material handling systems, robots, and other automation * Operate mobile equipment (e.g. forklifts, vertical lifts, cranes) * Determine loading requirements to rig equipment and material for lifting * Set up and operate conventional or computer numerically controlled (CNC) machine tools such as lathes, milling machines, and grinders to cut, bore, grind, or otherwise shape parts to prescribed dimensions and finishes * Fabricate punches, tools, steel rule tools and t-sets to exact specifications * Plan sequences of operations for fabricating tools or assemblies using blueprints, sketches, or models * Determine quality of finished products, ensuring defect-free parts, by verifying dimensions, alignment, and clearances for conformance to specifications using measuring instruments such as calipers, gauge blocks, micrometers, and dial indicators Additional Job Description Interested individuals must meet the following minimum qualifications: * At least six (6) years of related experience in Pipefitting or a U.S. Department of Labor Certificate of Completion in Pipefitting * Must be able to satisfactorily complete the General Motors hiring process requirements which includes comprehensive assessments, drug testing, and a background check * At least 18 years of age * Eligible to work in the United States * Must be willing to work flexible shift hours and day, afternoon, or night shifts as well as overtime hours daily, weekend and holidays on those shifts with little notice * GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU NEED OR WILL NEED GM IMMIGRATION SPONSORSHIP TO WORK OR TO REMAIN EMPLOYED AT GM (e.g., H-1B, TN, STEM OPT, etc.). * If you are a current GM employee operating under a collective bargaining agreement, please contact your local HR/LR for employee placement opportunities. * This position may be filled with a Journeyperson or Journeyperson In Training, the compensation ranges for a JIT include ($36.33 - 42.39) or Journeyperson rate of ($43.25). Certificates/credentials and scoring in interview will determine your status and pay. Physical Requirements: * Quick response to safety instructions, alarms, and signals are a must * Ability to work and stand for extended periods * Comfortably wear personal protective equipment * Navigate a busy environment * Bend, twist, kneel, crouch, and reach * May need to lift or carry materials weighing up to 50 lbs. depending on department * Occasional sitting during certain tasks * Drive mobile equipment when needed General Motors UAW hourly employment offers a very competitive compensation and benefit package. An annual incentive payout is also available, as qualified. Relocation and travel expenses will be the responsibility of the applicant. Please note - per the labor agreement between GM and the UAW, GM may share information and documentation relating to the credentials of applicants for this position (e.g., resumes, journeyperson cards, interview notes, certificates, etc.) with UAW personnel who have a need to know as part of their role on the UAW skilled trades team. Diversity Information General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer. We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities. Equal Employment Opportunity Statements GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, "protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
    $36.3-42.4 hourly 11d ago
  • Senior Data Engineer

    Zap 3.9company rating

    Columbus, OH Job

    About Us Join us on our mission to build the leading onchain trading super-app. By tightly linking alpha discovery with 1-click trading, we seek to empower crypto traders to better filter through the noise and act on validated alpha through social network embedded and mobile-first experiences. Think of Zap as the web3 trader-native social layer, backed by top tier investors such as Bain Crypto, Delphi Digital, and Jump Crypto. Role As a Data Engineer at Zap, you will work on a diverse range of projects, with a focus on scalable data infrastructure, distributed systems, ETL pipelines, real-time and batch data processing. Shipping features quickly and with minimal friction is a core belief at Zap. This role is ideal for highly driven individuals with experience in developing and scaling data pipelines, who are comfortable wearing multiple hats when needed. Please note, that this role is fully in-person, candidates must be able to work from our office in Columbus, Ohio Responsibilities Data Extraction and Ingestion: Develop and maintain systems for extracting information from various types of structured and unstructured data ETL Pipeline Development: Build scalable data pipelines using stream and batch processing frameworks Scalable Data Storage: set up and manage a data lake and data warehouse for scalable and efficient querying and post-processing Requirements Must Have 3-5 years of data and/or backend engineering experience in complex projects Experience with data processing frameworks like Flink and Spark Experience with data warehouse systems like Amazon Redshift and Google BigQuery Data analysis and/or data science experience and a data-driven mindset Fluent in written and oral English Nice-to-Haves Experience with workflow orchestration frameworks like Airflow and Flyte Previous experience working in a start-up environment Why Work with Us Competitive salary and equity/token compensation Opportunity to work with cutting-edge technology and a brilliant team Health insurance coverage & wellness benefits Collaborative and inclusive work culture Exciting company events and team-building off-sites To build a world-class crypto trading super-app platform that unifies the process of alpha discovery and empowers traders, we need to build a team with many different perspectives and experiences. We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records by the Singapore Fair Consideration Framework. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to ***************. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.
    $89k-120k yearly est. 60d+ ago
  • GM Energy- Assistant Manager, Direct Sales

    General Motors 4.6company rating

    Columbus, OH Job

    **Remote: This role is categorized as remote. This means the successful candidate may be based anywhere in the United States and is not expected to report to a GM worksite unless directed by their manager.** **About GM Energy** GM Energy is transforming the energy and power industry with innovative solutions that integrate EV technology with home energy management. Our mission is to provide sustainable, decentralized energy solutions that reduce reliance on traditional grids and enhance energy resilience for customers. As a rapidly growing business unit within General Motors, we are looking for dynamic leaders to help drive our vision forward. **Position Overview** The Assistant Manager, Direct Sales is a critical leadership role within GM Energy, reporting directly to the Group Manager, Direct Sales. This role is responsible for overseeing a team of Home Energy Consultants (HECs) and Setters, ensuring they meet performance targets, adhere to sales best practices, and deliver an outstanding customer experience. The Team Lead will focus on performance management, sales effectiveness, customer satisfaction, and operational efficiency, ensuring the success of their assigned team within the broader Direct Sales organization. **Key Responsibilities:** **Sales Team Leadership & Performance Management** + Lead, coach, and mentor a team of Home Energy Consultants (HECs) and Setters to achieve sales targets and conversion rates. + Monitor individual and team performance metrics, including sales quotas, appointment conversion rates, and revenue targets. + Conduct regular one-on-one coaching sessions and team meetings to provide guidance, performance feedback, and professional development opportunities. + Ensure team members are executing GM Energy's sales methodologies and utilizing the sales playbook effectively. + Oversee the adoption of sales tools and CRM systems to maintain accurate tracking of customer interactions, appointments, and sales data. **Sales Process & Strategy Execution** + Maintain and refine the GM Energy sales playbooks, ensuring best practices, objection handling strategies, and sales scripts are consistently applied. + Conduct call monitoring and sales recording reviews, providing actionable feedback to improve customer interactions and close rates. + Collaborate with the Group Manager and Sales Enablement team to optimize lead distribution and territory planning. + Work with sales operations to improve data-driven decision-making through regular performance analysis. + Address customer complaints or escalations, working with internal stakeholders to resolve issues effectively. **Operational Management & Administration** + Ensure accurate tracking of **team tasks, appointments, and follow-ups** within the CRM and sales enablement platforms. + Manage team scheduling, including **vacation days, time-off requests, and shift planning** , ensuring appropriate coverage for lead handling. + Assist in onboarding and training **new HECs** , ensuring they are equipped with the necessary skills and knowledge to succeed. + Act as a liaison between **sales representatives and the Group Manager** , providing insights and recommendations to improve processes. **Additional Job Description** **Qualifications & Experience** + Bachelor's Degree or equivalent experience. + 3+ years of related experience in sales leadership or team lead roles, preferably in direct-to-consumer (DTC) sales. + Proven track record in managing and coaching sales teams, with a focus on B2C energy, home services, or EV-related products preferred. Experience with GM Energy products a plus. + A deep understanding of energy residential sales and GTM process, prefered. Experience working with GM Energy residential sales process, a plus. + Strong understanding of sales metrics, CRM tools (Salesforce preferred), and sales enablement best practices. + Experience in call monitoring, performance coaching, and structured sales training methodologies. + Ability to analyze data-driven insights to improve individual and team performance. + Excellent communication skills, with the ability to motivate, develop, and engage sales professionals. + Highly organized and detail-oriented, with a proactive approach to problem-solving. + Knowledge of EV charging networks, home energy storage, and energy efficiency products is a plus. + Willingness to travel up to 10-15% for training, team meetings, and field coaching. **Why Join GM Energy?** + Opportunity to lead in a high-growth industry, shaping the future of home energy solutions. + Collaborative and innovative team environment, working with cutting-edge technology. + Competitive compensation and benefits package, including incentives tied to team performance. + Career growth opportunities within GM Energy and the broader General Motors organization. If you are a motivated sales leader with a passion for energy solutions and developing high-performing teams, we want to hear from you! **Compensation:** The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado, California, or Washington. + The salary range for this role is ($76,100 - $121,600 ). The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position. + Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance. + Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more **PLEASE ONLY APPLY IF YOU DO NOT NEED SPONSORSHIP TO WORK IN THE UNITED STATES NOW OR IN THE FUTURE. WE ARE UNABLE TO CONSIDER CANDIDATES WHO REQUIRE SPONSORSHIP** **This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate. ** **\#LI-KD1** **About GM** Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. **Why Join Us** We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team. **Benefits Overview** The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others: - Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents; - Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family; - Company and matching contributions to 401K savings plan to help you save for retirement; - Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values; - Tuition assistance and student loan refinancing; - Discount on GM vehicles for you, your family and friends. **Diversity Information** General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer. We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities. **Equal Employment Opportunity Statements** GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, "protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about: **Our Company (************************************************** **Our Culture** **How we hire (************************************************ Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility. **Explore our global location** **s** The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
    $36k-39k yearly est. 9d ago
  • Mechanical Journeyperson (Millwright) - Defiance

    General Motors 4.6company rating

    Defiance, OH Job

    General Motors has a need for qualified Mechanical Journeypersons (Millwright) You will work under minimal supervision with a high level of independent judgement and problem solving. You should be flexible enough to take on and tackle multiple job assignments in a shift. **Preferred Experience Includes:** + Experience with planned maintenance systems and predictive technologies + Experience with industrial robotics, automation, and conveyance systems **Primary Responsibilities:** + Follow established safety procedures according to OSHA standards and company procedures + Maintain, dismantle, repair, and replace mechanical and hydraulic components (e. g. bearings, seals, details, carriers, etc.) on industrial machinery such as shafting, motors, generators, air compressors, engines, pumps, cylinders, gears, couplings, linkages, ball screws, high speed CNC spindles, coolant systems and filters, and combustion equipment and valves + Layout, assemble, fabricate, maintain, and repair piping systems + Use various hand or power tools for measuring, cutting, threading, grooving, bending, soldering, assembling, joining, and installing pipes, valves, and fittings + Read and interpret blueprints for the mechanical operation and assembly of conveyor systems, material handling systems, robots, and other automation + Operate mobile equipment (e.g. forklifts, vertical lifts, cranes) + Determine loading requirements to rig equipment and material for lifting + Set up and operate conventional or computer numerically controlled (CNC) machine tools such as lathes, milling machines, and grinders to cut, bore, grind, or otherwise shape parts to prescribed dimensions and finishes + Fabricate punches, tools, steel rule tools and t-sets to exact specifications + Plan sequences of operations for fabricating tools or assemblies using blueprints, sketches, or models + Determine quality of finished products, ensuring defect-free parts, by verifying dimensions, alignment, and clearances for conformance to specifications using measuring instruments such as calipers, gauge blocks, micrometers, and dial indicators **Additional Job Description** **Interested individuals must meet the following minimum qualifications:** + At least six (6) years of related experience as a Millwright or a U.S. Department of Labor Certificate of Completion in the Millwright trade + Must be able to satisfactorily complete the General Motors hiring process requirements which includes **comprehensive assessments, drug testing, and a background check** + At least 18 years of age + Eligible to work in the United States + Must be willing to work flexible shift hours and day, afternoon, or night shift as well as overtime hours daily, weekends and holidays on those shifts with little notice + GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU NEED OR WILL NEED GM IMMIGRATION SPONSORSHIP TO WORK OR TO REMAIN EMPLOYED AT GM (e.g., H-1B, TN, STEM OPT, etc.). + **If you are a current GM employee operating under a collective bargaining agreement, please contact your local HR/LR for employee placement opportunities.** + **_This position may be filled with a Journeyperson or Journeyperson In Training, the compensation ranges for a JIT include ($36.54 - 42.63) or Journeyperson rate of ($43.50)._** **_Certificates/credentials_** **_and scoring in interview will determine your status and pay._** **Physical Requirements** + Quick response to safety instructions, alarms, and signals are a must + Ability to work and stand for extended periods + Comfortably wear personal protective equipment + Navigate a busy environment + Bend, twist, kneel, crouch, and reach + May need to lift or carry materials weighing up to 50 lbs. depending on department + Occasional sitting during certain tasks + Drive mobile equipment when needed General Motors UAW hourly employment offers a very competitive compensation and benefit package. An annual incentive payout is also available, as qualified. Relocation and travel expenses will be the responsibility of the applicant. **Please note - per the labor agreement between GM and the UAW, GM may share information and documentation relating to the credentials of applicants for this position (e.g., resumes, journeyperson cards, interview notes, certificates, etc.) with UAW personnel who have a need to know as part of their role on the UAW skilled trades team.** **Diversity Information** General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer. We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities. **Equal Employment Opportunity Statements** GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, "protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about: **Our Company (************************************************** **Our Culture** **How we hire (************************************************ Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility. **Explore our global location** **s** The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
    $36.5-42.6 hourly 31d ago
  • Electrician Journeyperson - Parma Metal Center

    General Motors 4.6company rating

    Parma, OH Job

    Parma Metal Center General Motors has needs for qualified Industrial Electrician Journeypersons. Working under minimal supervision, the skilled trades Electrician Journeyperson is responsible for layout, installation, repair and preventative maintenance of complicated electrical equipment and circuits, troubleshooting and technical expertise on control systems. Primary Responsibilities: Follow established safety procedures according to OSHA standards and company procedures Responsible for the maintenance and repair of electrical equipment Analyze and troubleshoot electrical malfunctions in equipment and related components, diagnosing and correcting the problems quickly to avoid production delays Perform electrical preventative and corrective maintenance on all plant equipment Promote teamwork and show a willingness to work with other departments Participate in continuous improvement activities Read and interpret drawings and wiring schematics Demonstrate strong problem-solving skills Additional Job Description Interested individuals must meet the following minimum qualifications: U.S. Department of Labor Completion of Apprenticeship Certificate in Electrical trade or six (6) years of documented experience as an Electrician Must be able to satisfactorily complete the General Motors hiring process requirements which include comprehensive assessments, hair drug testing, and a background check At least 18 years of age Eligible to work in the United States Must be willing to work flexible shift hours and day, afternoon, or night shift as well as overtime hours daily, weekends and holidays on those shifts with little notice This position may be filled with a Journeyperson or Journeyperson In Training, the compensation ranges for a JIT include ($36.67-$42.78) or Journeyperson rate of $43.65. Certificates/credentials and scoring in interview will determine your status and pay. GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU NEED OR WILL NEED GM IMMIGRATION SPONSORSHIP TO WORK OR TO REMAIN EMPLOYED AT GM (e.g., H-1B, TN, STEM OPT, etc.). If you are a current GM employee operating under a collective bargaining agreement, please contact your local HR/LR for employee placement opportunities. Physical Requirements Quick response to safety instructions, alarms, and signals are a must Ability to work and stand for extended periods Comfortably wear personal protective equipment Navigate a busy environment Bend, twist, kneel, crouch, and reach May need to lift or carry materials weighing up to 50 lbs. depending on department Occasional sitting during certain tasks Drive mobile equipment when needed General Motors UAW hourly employment offers a very competitive compensation and benefit package. An annual incentive payout is also available, as qualified. Relocation and travel expenses will be the responsibility of the applicant. Please note - per the labor agreement between GM and the UAW, GM may share information and documentation relating to the credentials of applicants for this position (e.g., resumes, journeyperson cards, interview notes, certificates, etc.) with UAW personnel who have a need to know as part of their role on the UAW skilled trades team. Diversity Information General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer. We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities. Equal Employment Opportunity Statements GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, “protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
    $36.7-42.8 hourly 41d ago
  • People Analytics Solutions Consultant (Visier)

    General Motors 4.6company rating

    Columbus, OH Job

    **Work Arrangement:** This role is based remotely, but if you live within a 50-mile radius of a GM location, you are expected to report to that location three times a week, at minimum. **The Role** : People Analytics CoE is looking for a **People Analytics Solutions Consultant (Visier)** to join the People Analytics Solutions team. In this role, you will be responsible for driving the design, product management and enablement of data and analytics products including Visier implementation and ongoing optimization. You will act as a product owner, work with key partners to enable data integrations, design data governance and data sharing principles, and develop key data definitions. You will also be responsible for designing and building the best-in-class visualizations, delivering training, guidance, and support to HR users and driving the overall adoption and user experience across the organization. The ideal candidate will have a deep understanding of HR data, processes and analytics; have previous experience implementing Visier and HR analytics tools and a passion for enabling users to maximize the value of HR data. **What's** **in it for you?** You will have a chance to influence our entire data product strategy, from the rawest data to final product delivery, help develop insights that matter and be part of a great team that puts innovation and curiosity at the center of everything we do. **Responsibilities** : + Act as a product owner for designated People Analytics tools(data structures/models, data integrations, data governance, enhancement roadmap, access management, development prioritization, testing, documentation, user training and partnership with key stakeholders) + Lead the implementation of the Visier analytics platform, ensuring it aligns with the strategic goals of HR and the organization. + Manage the end-to-end product lifecycle for Visier, including scoping, data mapping, UAT, implementation, continuous optimization, and post-launch support. + Oversee data integrations from various HR systems to ensure timely, accurate, and reliable data flows. + Ensure data quality and integrity across all integrated sources, identifying and resolving any issues related to data consistency, accuracy, or timeliness. + Define and standardize key HR data definitions (e.g., turnover, performance, benchmarks) to ensure consistency and clarity across the platform. + Design and implement comprehensive Visier access, data governance and data sharing principles to ensure that sensitive HR data is protected, and access controls are appropriately set based on user roles. + Ensure that the security model is compliant with relevant regulations (e.g., GDPR, CCPA) and organizational policies. + Design and create best-in-class visualizations and dashboards within Visier and other analytics platforms to help HR leaders and business partners make data-driven decisions. + Collaborate with stakeholders to continuously improve visualizations and user experience based on feedback, usage patterns and evolving business needs. + Lead the training and onboarding of HR users and PA team to ensure they understand how to effectively use Visier. + Provide guidance on data interpretation and the use of analytics in decision-making. + Develop and maintain training materials, user documentation, and resources that support the successful adoption of the platform. + Provide ongoing user support to help them maximize the value of Visier and encourage a culture of data-driven decision-making. + Act as the main point of contact for all Visier-related matters.Own the product roadmap, ensuring alignment with HR strategic goals and timelines. + Stay up to date on the latest trends in people analytics and data technology, recommending new features or tools to meet evolving business needs. **Additional Job Description** **Required Skills & Qualifications:** + 5+ years of related work experience in HR data analytics role (People Analytics Consultant, HR Data Analyst, HR Solutions Consultant / Product Manager, Business Analyst or Data Engineer dedicated to HR). + Proven experience with Visier end-to-end implementation. + Experience in designing and building visualizations, dashboards, and reports in Visier. + Experience with HR data integrations, data & system architecture, and HR data governance. + Experience designing, implementing and managing data access & security principles in data analytics platforms. + Strong knowledge of data integration techniques (e.g., ETL processes, data pipelines). + Very good understanding of HR data and processes, and familiarity with Workday data structures. + Excellent communication skills, with the ability to translate complex technical concepts into simple, understandable language for HR and business users. + Strong project management and organizational skills, with experience leading cross-functional teams. + Proven ability to engage and train users at different levels of technical expertise, fostering an environment of collaboration and learning. **Preferred Skills & Qualifications** : + Proficiency in SQL and understanding of relational database concepts. + Experience designing visualizations in PowerBI is a plus. + Experience working with advanced analytics techniques such as predictive modeling or machine learning applied to people data. + Degree with quantitative focus (e.g., Mathematics, Statistics, Industrial and Organizational Psychology) and/or degree in Human Resources is a plus. **Compensation:** + The salary range for this role is $94,800 - $151,400. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position. + _Bonus Potential:_ An incentive pay program offers payouts based on company performance, job level, and individual performance. + _Benefits:_ GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more. GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE. \#LI-NR1 **About GM** Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. **Why Join Us** We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team. **Benefits Overview** The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others: - Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents; - Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family; - Company and matching contributions to 401K savings plan to help you save for retirement; - Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values; - Tuition assistance and student loan refinancing; - Discount on GM vehicles for you, your family and friends. **Diversity Information** General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer. We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities. **Equal Employment Opportunity Statements** GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, "protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about: **Our Company (************************************************** **Our Culture** **How we hire (************************************************ Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility. **Explore our global location** **s** The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
    $94.8k-151.4k yearly 33d ago
  • GM Defense, Senior Manager for Capture Management Excellence (CMX)

    General Motors 4.6company rating

    Columbus, OH Job

    **PLEASE NOTE:** **GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.** This job may be eligible for relocation benefits **Please Note:** _Role subject to U.S. export control restrictions. Successful candidates must either be a U.S. Person (defined by U.S. law as a U.S. citizen, U.S. permanent resident, asylee, or refugee) or a non-U.S. Person who is eligible to obtain any required export control authorization._ **Work Arrangement:** This role is based remotely, but if you live within a 50-mile radius of Atlanta, Austin, Detroit, Warren, Pontiac, or Milford, you are expected to report to that location three times a week, at minimum. **About GM Defense:** GM Defense is driving the future of military mobility by leveraging the best-in-class capabilities of General Motors for unmatched innovation, proven performance, and breakthrough life-cycle economics. We deliver reliable, affordable, and innovative products across a full spectrum of capabilities - integrated vehicles, electrification, autonomy, robotics, and security. **The Role:** GM Defense is actively engaged in the pursuit of Government program opportunities. These opportunities occur across the US Government, in the U.S. Department of Defense, (including the US Army, Navy, Marine Corps, Air Force and Joint Special Operations) and with international government/military customers. This role reports to the Vice President, Government Solutions & Strategy with responsibility to lead development of GMD processes and execution for activities for winning capture campaigns. This senior individual contributor role is for a highly experienced technical expert in capture management that has extensive theoretical and practical knowledge on capture management, business development, and strategy. This role provides leadership for and oversees management of cross-functional processes, working groups, and teams to assess, develop, and capture GMD revenue and growth opportunities. The role is responsible for end-to-end processes and promoting excellence across the following value streams: + Capture campaign development & support + Proposal Development + Pricing to Win + Go to Market (GTM) Planning for Strategic Pursuits + GMD Capture Process + Opportunity & Competitive Intelligence + Capture Support (Pricing to Win Process, Mentorship, Training, Toolbox, etc.) + Coordination of Pursuit Partners A fully qualified individual contributor will have proven capture acumen, be entrepreneurial, be organized, and be excessively customer focused. This individual will also have excellent people skills and able to advise and lead cross-functional teams of peers in a dynamic, fast paced, and demanding business environment. This individual will apply expertise to lead and execute a wide range of tasks, with a self-starter attitude, willing to "roll up the sleeves" with an "it's on me" mentality to meet tight opportunity deadlines. This role requires strategic and critical thinking, exceptional problem solving and the ability to drive cross functional execution. Individuals are expected to operate within the GM Behaviors, such as Think Customer, Be Inclusive, One Team, and Win with Integrity. **What You'll Do (Responsibilities):** **LEADERSHIP** + Lead Capture Management Excellence (CMX) + Provide strategic guidance on the conduct of captures to capture and new business managers. + Implement capture process improvement initiatives and the establishment of best practices. + Partner with Business Development, Strategy and cross functional leads to identify and resolve new business issues to increase Pwin (Probability of Win). + Drive quality in opportunity risk assessment and reporting. Establish mitigation and contingency plans to increase Pwin. + Perform Win/Loss Analysis to identify shortfalls and foster the development of a culture of continuous process improvement. + Lead, facilitate and work closely with business development and capture teams in the crafting and shaping of win strategies. **MANAGEMENT** + Provide expertise and support for capture and proposal teams in the conduct of competitive assessments, strategy development, color teams, independent reviews and gate readiness + Develop best practices associated with capture artifact development to ensure effective integration of win themes, customer hot buttons, strengths and discriminators + Oversee capture manager/team development and drive quality of updates for each specific program Capture Plan and Win Strategy + Ensure effective Program Management practices are integrated in proposal development. Provide management focus on winning green programs **TRAINING** + Provide oversight and training for capture and proposal teams to win new business + Provide on-demand training to assist capture teams with closing knowledge gaps + Mentor GMD capture management teams + Train others to effectively perform win plan activities and develop capture process artifacts. + Provide teams with best practices associated with capture artifact development to ensure effective integration of win themes, customer hot buttons, and discriminators + Provide oversight and training for capture, proposal manager, and competitive analysis activities to win business and growth opportunities for GMD. **Additional Job Description** **Your Skills & Abilities: ** ( **Required Qualifications):** + Bachelor's Degree + 10-14 years of experience in Government Business Development, Capture, Program Management or Contract Management + 10-14 years of experience leading cross functional teams, as well as collaborating well with others that are not direct reports in a team environment + Proven track record of leading and winning major defense and government captures + Capture and proposal management training (Shipley or other) + Strategic planning and business development experience + Significant experience working within Federal acquisition process + Experience interfacing directly with Government customers and executive leaders + Comfortable operating in a fast paced, high energy workplace + Ability to work professionally on a team with internal and external sources + Highly proficient in using MS Office suite of tools (Word, Powerpoint, Excel, Project) to produce professional written communication, such as reports, presentations, and correspondence + Strong leadership, team building, management and organizational skills + Proven ability to make sound decisions in stressful business situations + Excellent communication skills; including verbal, written and presentation skills + Proven ability to dissect complex issues, analyze data, and draw strategic insights to inform strategic positioning decisions relative to competitors + Ability to lead consultative sessions and out briefs with senior leaders + Works well under pressure to guide and support completion multiple tasks to meet strict deadlines with a passion to succeed + Ability to travel up to 10% of the time or higher domestically based on business needs + Must speak, read and write English fluently and clearly **What Will Give You a Competitive Edge (Preferred Qualifications)** **:** + 14+ years of experience in Government Business Development, Capture, Program Management or Contract Management + 14+ years of experience leading cross functional teams, as well as collaborating well with others that are not direct reports in a team environment + 10+ years of experience in Government Business Development, Capture, Program Management or Contract Management + 14+ years of experience leading cross functional teams and collaborating with non-direct reports + Experience lead team of capture managers + Experience leading Capture management Excellence (CMX) + Master's degree in Business, Communications or Engineering Disciplines + Demonstrated ability to operate in a fast paced, high energy workplace + Knowledge of various contracting vehicles including Firm Fixed Price or Cost Plus + Familiarity with core technologies and capabilities of GMD offerings + Active US Secret Security clearance **_Compensation:_** The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado, California, or Washington. + The salary range for this role is $175,500 - $268,800. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position. + Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance. **_Benefits:_** GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more. **PLEASE NOTE:** **GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.** This job may be eligible for relocation benefits **Please Note:** _Role subject to U.S. export control restrictions. Successful candidates must either be a U.S. Person (defined by U.S. law as a U.S. citizen, U.S. permanent resident, asylee, or refugee) or a non-U.S. Person who is eligible to obtain any required export control authorization._ **Work Arrangement:** This role is based remotely, but if you live within a 50-mile radius of Atlanta, Austin, Detroit, Warren, Pontiac, or Milford, you are expected to report to that location three times a week, at minimum. **About GM** Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. **Why Join Us** We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team. **Benefits Overview** The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others: - Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents; - Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family; - Company and matching contributions to 401K savings plan to help you save for retirement; - Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values; - Tuition assistance and student loan refinancing; - Discount on GM vehicles for you, your family and friends. **Diversity Information** General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer. We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities. **Equal Employment Opportunity Statements** GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, "protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about: **Our Company (************************************************** **Our Culture** **How we hire (************************************************ Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility. **Explore our global location** **s** The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
    $175.5k-268.8k yearly 2d ago
  • Senior Scientist, Marketing Applied Sciences

    General Motors 4.6company rating

    Columbus, OH Job

    This role is based remotely but if you live within a 50-mile radius of [Atlanta, Austin, Detroit, Warren, Milford or Mountain View], you are expected to report to that location three times a week, at minimum. **The Role** The Senior Data Scientist is an internal expert in methodology and leads audience activation modeling efforts, translating complex customer data into actionable marketing strategies and personalized customer experiences through machine learning modeling. This individual possesses deep technical expertise in statistics and machine learning, with a strong focus on their application in marketing targeting. This individual will collaborate closely with stakeholders from GM's vehicle brands and the Performance Driven Marketing team to ensure business acceptance of proposed methods, conduct objective performance evaluations, and optimize audience activation to drive sales. You will be responsible for developing advanced marketing models, extracting valuable insights, and creating scalable solutions that identify high-return investment opportunities at the channel and tactic levels. Our team is focused on delivering forward-thinking, consumer-centric, and prescriptive solutions that enable GM to remain proactive and agile as we transition to electric vehicles (EVs). **What You'll Do** Senior Data Scientist will be responsible for: + Work on a cross-functional team to propose and implement high-impact, data-driven solutions to address business challenges across a variety of business units + Apply advanced data-driven modeling techniques to inform decision making and solve complex business problems + Create breakthrough solutions, performing exploratory and targeted data analyses + Undertake preprocessing of structured and unstructured data + Monitor and sustain model effectiveness + Present complex information using data visualization techniques + Work with diverse technical teams and provide data and analytical oversight to ensure project deliverables fulfill business needs and timing + Identify long-term technical innovations while continuously improving execution efficiency + Possessing contextual business knowledge and functional domain expertise in the advertising and media space, showing a proven ability of using data, analytics, and insights to add revenue and business-impacting value in this via audience selection and behavioral engagement + Exhibiting a perspective of constrained curiosity, asking why, and suggesting experimentation to drive incremental impact + Exhibiting the ability to tell a succinct, data-driven story in any forum and tailor delivery to a wide range of stakeholder levels, from analyst to senior executive + Ensuring a superior level of delivery quality at all levels of their organization through the creation of internal structures and extensible frameworks to manage accountability and develop staff. **Your Skills & Abilities (Required Qualifications)** + Bachelors Degree in Data Science, Computer Science, Statistics, Applied Mathematics, Operations Research, Marketing Science, or another quantitative field + Deep knowledge of Machine Learning and Statistics. Familiarity with Deep Learning algorithms is a plus + Proficient in writing scalable code using Python and SQL/Spark, with experience working with Spark/ML, scikit-learn, NumPy, Pandas, StatsModels, PyMC, TensorFlow, PyTorch, and related packages + Experience with cloud compute platforms such as Azure with Databricks experience being especially valuable + 5+ years of experience as a Data Scientist or in a related role,developing, deploying, and monitoring performance of large analytic data sets and machine learning based models + Desired expertise in marketing analytics and advanced methods such as: customer lifetime value, consumer choice (multinomial logit), time-series forecasting, hierarchical bayes, panel-data methods (fixed/random effects), censored/truncated regressions, selection models, non-random treatment effects, hazard /survival models, structural equation modeling, item response theory, latent class regression, media mix modeling (MMM), multi-touch attribution (MTA) + Prior experience with paid, earned, and owned media + Ability to prioritize and manage multiple tasks and projects at once without sacrificing quality **Additional Job Description** This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate. Compensation: + The expected base compensation for this role is: $130,800 - $232,900. Actual base compensation within the identified range will vary based on factors relevant to the position. + **Bonus Potential:** An incentive pay program offers payouts based on company performance, job level, and individual performance. + **Benefits** : GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more. GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE. \#LI-CC1 **About GM** Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. **Why Join Us** We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team. **Benefits Overview** The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others: - Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents; - Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family; - Company and matching contributions to 401K savings plan to help you save for retirement; - Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values; - Tuition assistance and student loan refinancing; - Discount on GM vehicles for you, your family and friends. **Diversity Information** General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer. We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities. **Equal Employment Opportunity Statements** GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, "protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about: **Our Company (************************************************** **Our Culture** **How we hire (************************************************ Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility. **Explore our global location** **s** The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
    $130.8k-232.9k yearly 30d ago
  • Operations Supervisor

    General Motors 4.6company rating

    Olde West Chester, OH Job

    **Onsite -** _This role is categorized as onsite. This means the successful candidate is expected to report on-site on a full-time basis._ **The Role** *This is a 2nd shift position* Assists in ensuring success of departmental function in a warehouse processing center or distribution center, to provide accurate and timely shipments to customers. Leads and solves problems within the limits of general standards and practices, with some direct guidance from General Supervisor. Position may also include supervising a small team of union-represented employees. **What You'll Do (Responsibilities):** + Demonstrates expertise in knowledge of the processes required to perform, and ensures they are effectively performing job responsibilities utilizing standardized methods + Motivates direct reports and/or business partners through effective communication, training, coaching, development, and recognition + Identifies opportunities for improvement using tools such as layered audits + Achieves Safety, People, Quality, Responsiveness, and Cost key performance indicators + Cultivates a safety culture, and implements and enforces workplace safety rules and policies + Implements GMS and lean principles + Models GM's cultural behaviors and always demonstrates the highest level of integrity + Maintains good working relationships and communicates with employees, union representatives, and management team + May evaluate team performance, and promotes continuous improvement + Achieves quality standards by communicating goals and leveraging resources to solve problems + Understands and consistently administers company policies + May completes administrative tasks such as timekeeping, and maintain departmental records and reports + Performs all other duties as assigned + Trains, develops and evaluates employee. + Keeps abreast of parts distribution center/materials warehouse performance reports and costs **Additional Job Description** **Your Skills & Abilities (Required Qualifications):** + + Bachelor's Degree or equivalent work experience + Must be willing to work 1st or 2nd as determined by business needs + Must be willing to work overtime (including weekends as needed). + Ability to develop, maintain, and analyze data. + Organizational and problem-solving abilities. + Proficiency in Microsoft Office i.e. Excel, PowerPoint, & Outlook + Professional communication skills, both written and verbal. + Ability to work in a fast-paced and dynamic environment. **What Can Give You A Competitive Edge** ( **Preferred Qualifications)** + Previous supervisory experience in a union environment + 3-5 years' experience supervising employees in a manufacturing environment **Compensation:** + The salary range for this role is ($68,900 - $105,700). The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position. + Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance. + Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more **GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.** \#LI-AP1 **About GM** Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. **Why Join Us** We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team. **Benefits Overview** The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others: - Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents; - Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family; - Company and matching contributions to 401K savings plan to help you save for retirement; - Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values; - Tuition assistance and student loan refinancing; - Discount on GM vehicles for you, your family and friends. **Diversity Information** General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer. We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities. **Equal Employment Opportunity Statements** GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, "protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about: **Our Company (************************************************** **Our Culture** **How we hire (************************************************ Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility. **Explore our global location** **s** The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
    $68.9k-105.7k yearly 4d ago
  • Field Service Technician III - Night Shift

    Rivian 4.1company rating

    Rivian Job In Sharonville, OH

    About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary The Field Service Technician III will be responsible for overdelivering on the internal and external customer experience at our service locations. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. If you're able to think quickly on your feet, have a go-getter attitude, possess great communication skills, and have a passion for adventure, then we want you on the team. You will be working with our internal partners every day to assist with service needs and coordinate with our Service, Vehicle and Delivery Operations, and Field Service Engineer teams. This role will require a dynamic and resourceful leader with excellent oral and written communications skills, who will foster cross functional interaction and champion a culture of continuous improvement to support Service teams and customers within a Service center. To be successful in this role, you must have a customer-first approach, thrive in ambiguous and unexpected environments, tackling all challenges with a creative and flexible mindset. Experience in automotive, process standardization, continuous improvement, and managing escalations is a plus. Responsibilities Follow Rivian repair procedures with efficiency without compromising quality and safety Perform or assist with assigned diagnosis, repairs, installations, and inspections on vehicles Assist or support vehicle repairs in a setting outside of a service center Conduct road tests on vehicles to ensure quality of the repair Perform necessary parts operations such as parts ordering, receiving, shipping and inventory Stay up to date with technical skills and required training Support campaigns and containment initiatives Maintain and process accurate expense reporting as needed Maintain high quality work and efficiency while working with little supervision Work with a collaborative attitude and team spirit in an ever-changing, dynamic environment Provide service support to the field to support the Service organization Ability to perform duties and communicate with a high level of professionalism, in a customer facing environment Ability to properly document repairs completed and in process This role may transition from remote to on-site and require in-person work, on-site at the service center should one be opened within 90 miles or 2 hours of the employee's assigned remote work location. Travel to locations to support as required until the local Service Center opens, including but not limited to, production plant Operate remotely until the local service center opens, if applicable Qualifications HS Diploma or GED preferred Graduated from an accredited automotive repair school preferred 5 or more years' experience in a traditional automotive repair shop preferred Proficient in using hand tools and power tools Proficient in navigating a laptop or computer in a windows or Mac environment Know basics of diagnosis and workflows Able to read electrical schematics Limited Diagnostic exposure Understands how high voltage and low voltage electricity works (basic electricity theory) Able to perform tire repair and vehicle alignment Some hybrid repair background is a plus Can diagnose and explain basic vehicle electronic communications like the CAN Bus system Ability to drive non-commercial truck and trailer preferred Limited travel may be required depending on business need Must possess a valid driver's license, and maintain a clean driving record No driving related suspensions or revocation of Driver License (within a 3-5year period) Parts department and billing experience preferred Experience using a work order management system including repair documentation Experience working in start-up environments preferred Exhibits patience and eagerness to learn Remains positive when dealing with difficult situations Strong organizational and time management skills along with attention to detail Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs) Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners Ability to read and speak fluent English Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Minimum age of 21. Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Shifts may include evening, overnight, or early morning hours Pay Disclosure Night shift times vary by location. Employees working night shifts will receive a 15% shift differential in addition to the base hourly pay. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services. HS Diploma or GED preferred Graduated from an accredited automotive repair school preferred 5 or more years' experience in a traditional automotive repair shop preferred Proficient in using hand tools and power tools Proficient in navigating a laptop or computer in a windows or Mac environment Know basics of diagnosis and workflows Able to read electrical schematics Limited Diagnostic exposure Understands how high voltage and low voltage electricity works (basic electricity theory) Able to perform tire repair and vehicle alignment Some hybrid repair background is a plus Can diagnose and explain basic vehicle electronic communications like the CAN Bus system Ability to drive non-commercial truck and trailer preferred Limited travel may be required depending on business need Must possess a valid driver's license, and maintain a clean driving record No driving related suspensions or revocation of Driver License (within a 3-5year period) Parts department and billing experience preferred Experience using a work order management system including repair documentation Experience working in start-up environments preferred Exhibits patience and eagerness to learn Remains positive when dealing with difficult situations Strong organizational and time management skills along with attention to detail Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs) Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners Ability to read and speak fluent English Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Minimum age of 21. Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Shifts may include evening, overnight, or early morning hours Follow Rivian repair procedures with efficiency without compromising quality and safety Perform or assist with assigned diagnosis, repairs, installations, and inspections on vehicles Assist or support vehicle repairs in a setting outside of a service center Conduct road tests on vehicles to ensure quality of the repair Perform necessary parts operations such as parts ordering, receiving, shipping and inventory Stay up to date with technical skills and required training Support campaigns and containment initiatives Maintain and process accurate expense reporting as needed Maintain high quality work and efficiency while working with little supervision Work with a collaborative attitude and team spirit in an ever-changing, dynamic environment Provide service support to the field to support the Service organization Ability to perform duties and communicate with a high level of professionalism, in a customer facing environment Ability to properly document repairs completed and in process This role may transition from remote to on-site and require in-person work, on-site at the service center should one be opened within 90 miles or 2 hours of the employee's assigned remote work location. Travel to locations to support as required until the local Service Center opens, including but not limited to, production plant Operate remotely until the local service center opens, if applicable
    $64k-88k yearly est. 38d ago
  • Staff Engineer, Systems Engineering Process

    Rivian 4.1company rating

    Rivian Job In Irvine, CA Or Remote

    About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary Systems engineering is an all encompassing, cross functional discipline that impacts almost all levels of product development. As a systems process engineer, you will help shape how we do systems engineering at Rivian through the ownership of tools and processes that make up our requirements management, verification and issue management framework. This role is primarily located in office with 2 days a week remote working offered and reports to the Director, Product Development Processes & Tools. Responsibilities Ownership of systems engineering initiatives - end to end ownership of feature process and test process projects. You will help define new ways of performing systems engineering at Rivian and become a process expert · Define and drive new workstreams based on conversations with stakeholders through the above · With all the above you will be: o Using first principles to look for areas of optimization o Designing and implementing process improvements with buyin from stakeholders o Bringing a holistic systems engineering approach to ensure decomposition and coverage are forefront, along with tying together requirements, FMEA and test processes o Helping drive adoption in our processes through training and workshops o Developing or managing integrations and automations across our toolset o Developing best practices and documentation along with training users on any changes o Developing/architecting metrics of adoption of processes · Perform other duties as required within the scope of the position Qualifications Bachelors in Engineering degree, Masters preferred. · Engineering background - 5-10+ years experience in Systems Engineering and Product Development · Excellent communicator - able to articulate complex ideas in a comprehensible, thoughtful manner · Highly organized - able to manage multiple projects and stakeholders at once autonomously while balancing priorities · Able to lead initiatives end to end with demonstrative measurable results · Able to zoom out and look at the bigger picture when building solutions and integrations · Experience driving best practices and developing documentation · Experience with scripting and API's · Experience with the Atlassian suite of tools Pay Disclosure Salary Range/Hourly Rate for California Based Applicants: $154,000.00 - $192,500.00 (actual compensation will be determined based on experience, location, and other factors permitted by law). Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Coverage is effective on the first day of employment, and Rivian covers most of the premiums. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services. Bachelors in Engineering degree, Masters preferred. · Engineering background - 5-10+ years experience in Systems Engineering and Product Development · Excellent communicator - able to articulate complex ideas in a comprehensible, thoughtful manner · Highly organized - able to manage multiple projects and stakeholders at once autonomously while balancing priorities · Able to lead initiatives end to end with demonstrative measurable results · Able to zoom out and look at the bigger picture when building solutions and integrations · Experience driving best practices and developing documentation · Experience with scripting and API's · Experience with the Atlassian suite of tools Ownership of systems engineering initiatives - end to end ownership of feature process and test process projects. You will help define new ways of performing systems engineering at Rivian and become a process expert · Define and drive new workstreams based on conversations with stakeholders through the above · With all the above you will be: o Using first principles to look for areas of optimization o Designing and implementing process improvements with buyin from stakeholders o Bringing a holistic systems engineering approach to ensure decomposition and coverage are forefront, along with tying together requirements, FMEA and test processes o Helping drive adoption in our processes through training and workshops o Developing or managing integrations and automations across our toolset o Developing best practices and documentation along with training users on any changes o Developing/architecting metrics of adoption of processes · Perform other duties as required within the scope of the position
    $154k-192.5k yearly 38d ago
  • Sr. Analyst, OTC

    Rivian 4.1company rating

    Rivian Job In Plymouth, MI Or Remote

    About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary The SAP OTC Analyst, will be responsible for understanding, maintaining, and building out SAP, S/4 Hana capabilities and architecture. In this role you will configure based on business requirement and direct developer for any custom development.. You will also work closely with other enterprise software teams to strengthen our integrations with Digital Commerce tools. This role will report to our Sr. Staff IT Solutions Engineer and will located in Normal, IL or Plymouth, MI. Hybrid work schedule - Monday, Wednesday & Friday in office - Work from Home, Tuesday and Thursday Responsibilities Act as an SAP analyst accountable for the design and implementation of SAP S/4 HANA capabilities focused on SAP SD. Experience in sales order, Pricing structure, Intercompany sales & Billing, Trade Compliance, Sales Billing, Subscription contract management, AR/AP process, IDOC and API development. Good understanding of Customer/ Business Partner Management in SAP. Understanding of Credit Management is Plus. SAP SD is preferred and experience in SAP VMS is plus. Leverage leading-practice business process knowledge & proficiency for from other industries specially in Automotive. Strong communication / interpersonal skills, capable of interacting with multiple levels of IT and business management. Experience in developing interface using API/ IDOC and good understanding of Sales master data (material master, sales organization etc) Successfully influences diverse groups and teams in a complex, ambiguous, and rapidly changing environment to deliver value-added solutions. Advanced problem solving and root cause analysis combined with proven ability to communicate those analysis. Qualifications 5+ years' experience in delivering SAP Sales and Distribution. Experience participating in full-system implementation life cycles. Bachelor's degree in computer science, Engineering, Information Systems or Business. Experience in Automotive and manufacturing industries will be an added advantage. Strong understanding of SAP SD is must and any SAP SD certification is strong plus. SAP VMS understanding is plus. SAP warranty understanding is an added advantage but not mandatory. SAP Credit Management and Business partner understanding is plus. Pay Disclosure Salary Range: $99,000 - $105,000 (actual compensation will be determined based on experience, location, and other factors permitted by law). Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time and part-time employees, their spouse or domestic partner, and children up to age 26. Full Time Employee coverage is effective on the first day of employment. Part-Time employee coverage is effective the first of the month following 90 days of employment. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services. 5+ years' experience in delivering SAP Sales and Distribution. Experience participating in full-system implementation life cycles. Bachelor's degree in computer science, Engineering, Information Systems or Business. Experience in Automotive and manufacturing industries will be an added advantage. Strong understanding of SAP SD is must and any SAP SD certification is strong plus. SAP VMS understanding is plus. SAP warranty understanding is an added advantage but not mandatory. SAP Credit Management and Business partner understanding is plus. Act as an SAP analyst accountable for the design and implementation of SAP S/4 HANA capabilities focused on SAP SD. Experience in sales order, Pricing structure, Intercompany sales & Billing, Trade Compliance, Sales Billing, Subscription contract management, AR/AP process, IDOC and API development. Good understanding of Customer/ Business Partner Management in SAP. Understanding of Credit Management is Plus. SAP SD is preferred and experience in SAP VMS is plus. Leverage leading-practice business process knowledge & proficiency for from other industries specially in Automotive. Strong communication / interpersonal skills, capable of interacting with multiple levels of IT and business management. Experience in developing interface using API/ IDOC and good understanding of Sales master data (material master, sales organization etc) Successfully influences diverse groups and teams in a complex, ambiguous, and rapidly changing environment to deliver value-added solutions. Advanced problem solving and root cause analysis combined with proven ability to communicate those analysis.
    $99k-105k yearly 24d ago
  • Staff Software Engineer - Mobile

    General Motors 4.6company rating

    Columbus, OH Job

    **Remote:** This role is based remotely but if you live within a 50-mile radius of Atlanta, Austin, Detroit, Warren, Milford, or Mountain View, you are expected to report to that location three times a week, at minimum. **The Role** We are looking for an exceptional and experience **Staff Software Engineer** who is excited about building mobile products across General Motors. You will be responsible for helping lead our engineering efforts through planning, design and architecture, execution, and ramp. As a technical leader on the team, you will be excited to help mentor less experienced engineers, build strong relationships with technical leaders on other teams, and facilitate a strong team culture. **What You'll do** + Develop competency with all of our core Mobile technologies (client, framework, and services). + Weigh architectural trade-offs and apply synchronous and asynchronous design patterns. + Produce high quality software that is unit tested, code reviewed, and checked in regularly for continuous integration. + Be a tech lead and will actively mentor other engineers on the team + Explore and pitch product ideas and tech initiatives with cross functional teams. + Initiate, plan, and execute large-scale, cross functional, and org-wide critical programs. + Leverage your technical leadership to ensure we adhere to engineering best practices, and evangelize opportunities to improve engineering productivity and craftsmanship. **Additional Job Description** **Your Skills & Abilities (Required Qualifications) ** + Bachelor's Degree in Computer Science or related field, or equivalent work experience. + 7+ years of experience in Mobile development, native and preferably ReactNative. + 7+ years of experience contributing to the architecture, documentation and design of new and existing systems (architecture, design patterns, reliability, and scaling). + Experience working with multi-tier production software systems utilizing HTTP APIs (REST or GraphQL) and backend datastores (PostgreSQL, DynamoDB, Redis, or Elasticsearch). + Demonstrated ability to understand the tech stack, debug code and tests. **What Will Give You a Competitive Edge (Preferred Qualifications) ** + Bachelor's Degree in Computer Science or related field, or equivalent work experience. + 7+ years of experience in Mobile development, native and preferably ReactNative. + 7+ years of experience contributing to the architecture, documentation and design of new and existing systems (architecture, design patterns, reliability, and scaling). + Experience working with multi-tier production software systems utilizing HTTP APIs (REST or GraphQL) and backend datastores (PostgreSQL, DynamoDB, Redis, or Elasticsearch). + Demonstrated ability to understand the tech stack, debug code and tests. + Enthusiastic about the opportunity of impacting the engineering culture from the bottom up. **_Compensation_** : The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado, California, or Washington. + The salary range for this role is 165,000 - 298,800. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position. + Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance. **_Benefits_** **:** + Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more. A company vehicle will be provided for this role with successful completion of a Motor Vehicle Report review. This job may be eligible for relocation benefits. **About GM** Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. **Why Join Us** We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team. **Benefits Overview** The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others: - Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents; - Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family; - Company and matching contributions to 401K savings plan to help you save for retirement; - Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values; - Tuition assistance and student loan refinancing; - Discount on GM vehicles for you, your family and friends. **Diversity Information** General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer. We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities. **Equal Employment Opportunity Statements** GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, "protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about: **Our Company (************************************************** **Our Culture** **How we hire (************************************************ Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility. **Explore our global location** **s** The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
    $101k-122k yearly est. 60d+ ago

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Rivian may also be known as or be related to Rivian, Rivian Automotive, Rivian Automotive, Inc. and Rivian Automotive, LLC.