Restaurant General Manager
Restaurant Manager Job In Pensacola, FL
Company: Southeast QSR, LLC
Southeast QSR (SEQSR) is one of the largest Taco Bell franchisees and is Taco Bell's top-performing large franchise organization due to its investment in people. SEQSR is a hard-charging and innovative organization with unmatched compensation, culture, and professional development & training, and an industry-leading profit margin. We are seeking highly-talented self-starters: Leaders that put people first and want to further develop their skills through a high-level professional training & development program. We seek Engaged, Modern, and Relevant leaders.
Compensation:
Salary range of $70,000 to $80,000
Period operations performance bonus of up to $2,000 every four weeks
Tenure bonus of up to $5,000 per year based on years of service in position
Additional Benefits:
Health insurance including dental, vision, long-term disability, and life, up to 70% employer-paid
Up to 5-weeks of vacation 4-weeks in years 1-3, 5-weeks after year 4
$10,000 First-Time Home Buyer Assistance Program eligible after 18 months of employment
College Tuition Reimbursement up to $5,500 per year and eligible after 6 months of employment
Relocation Assistance for those open to relocation
Employee Assistance Program Legal advice, mental health services, personal finance
Culture:
The Company has a highly engaged, people-first mentality that pays for
education
, provides
home purchase assistance
, and
employee assistance funding
to its tenured team members and leaders. The Company provides an industry-leading
five weeks of paid vacation
and holds its
annual RGM & Area Coach Conference
at the Ritz-Carlton in Orlando, which includes two nights paid hotel and a $2,500 stipend (for entertainment) for the RGMs / Area Coaches and their families. We know that our success is all about the quality and the care and development of our people.
Training / Professional Development:
Monthly Professional Development classes for high-performing RGMs at the company's training center
Monthly off-site field training & development for RGMs, AGMs, Shift Leads, and high-performing Team Members
Field Support Resources:
Extensive field support resources, including Recruiting, Facilities, IT, Remodel Management, Marketing, etc. so that Operators can focus on Operations
Responsibilities:
Responsible for driving all aspects of restaurant management, people/employees, facilities, cleanliness, hospitality, and speed of service to best-in-class
Strong people skills focused on the individual development of your team members and leaders
Ability to read and understand data and the insights that it provides
Ability to create operational, people, and training plans in order to achieve operational excellence
Strong labor scheduling, budgeting, and P&L management skills
Qualifications:
High school diploma or equivalent. Some college preferred.
2 years of top-tier QSR restaurant management responsibility, achievement, and leadership experience
Top 10% performer in current position
Strong written and verbal communication skills
Strong analytical, planning, and organizational skills
An engaged, modern, and relevant people-first leader, with a high sense of urgency and strong attention to detail
Five (5) years of experience hiring and developing talent
Fast Track General Manager
Restaurant Manager Job In Brewton, AL
Were glad youre here. You may know us as the brand with Roast Beef and Curly Fries but we are also crafting incredible career opportunities. As a General Manager, you could be the one helping your restaurant management team and team members to success. You! And youre in the right place if youre here for:
Weekly Pay
Bonus Program*
Free Shift Meals
Discounted Curly Fries (and all our menu items for that matter)
Best in Class Training & Continuous Learning
Advancement Opportunities
Paid Time Off*
401(k) Retirement Plan*
Tuition Benefits*
Medical, Dental, and Vision*
Champions of Hope*
Cash Referral Program
Journey Wellbeing Support Tool
PerkSpot Discount Program
Recognition Program
Slip Resistant Shoes Programs
Community & Charitable Involvement
Igniting Dreams Grant Program
Training Contests
Youre also in the right place if youre looking for a company where you can dream big, work hard, get it done, play fair, have fun, and make a difference a company that shares your values.
SOMETHING TO HANG YOUR HAT ON
As a General Manager, you will be the leader of your restaurants Meatcraft. You will help your Restaurant Management Team and Team Members through performance, engagement, and training initiatives. From local store marketing to helping reach sale and profit goals, you will be responsible in ensuring that your restaurant is delivering the top meats. To qualify for this General Manager, best-brand-you-ever-worked-for job, you:
Have at least one year of restaurant or retail management experience.
Have impressive examples of providing exceptional customer service.
Eligible to work in the U.S.
Not sure if your experience aligns? We encourage you to apply. Meat-lover or not, all backgrounds are welcome here.
WHO WE ARE AND WHAT WE DO
The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences. Arby's delivers on its purpose by celebrating the art of Meatcraft with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes. Arby's Fast Crafted restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast casual. Arby's Restaurant Group, Inc. is the franchisor of the Arby's Brand and is part of the Inspire Brands family of restaurants headquartered in Atlanta, Ga. Arbys, founded in 1964, is the second-largest sandwich restaurant brand in the world with more than 3,500 restaurants in nine countries. Our goal is to be the best in the business, and we cant do that without great people like you.
Arbys is an equal opportunity employer.
*Subject to availability and certain eligibility requirements.
RequiredPreferredJob Industries
Management
Restaurant Staff - Urgently Hiring
Restaurant Manager Job In Atmore, AL
Taco Bell - Atmore is looking for a full time or part time Restaurant Staff team member to join our team in Atmore, AL. The Restaurant Staff team member is responsible for customer service and commitment to excellence through meeting or exceeding hospitality and service standards.
Restaurant Staff responsibilities include:
-Effectively communicate with management in a timely manner regarding scheduling issues, customer service problems, and equipment malfunctions.
-Follow all safety procedures and guidelines including personal safety, equipment use, and food handling and storage.
-Ensure all products are stocked, maintained, and prepared according to company quality standards.
-Maintain a clean, safe working environment.
-Clean the customer service areas by following the proper procedures as directed by the manager on duty, including outside landscaping, building entrances, dining room tables and condiment stations, restrooms, and food production and storage units.
-Demonstrate fiscal responsibility with all company assets by following company cash handling policies.
-Demonstrate ability to be a “team player” by contributing to the team's success and communicating effectively with other Customer Service Representatives.
-Assume additional responsibilities as assigned.
-Maintain or exceed standards of appearance, cleanliness, hygiene, and health standards.
-Frequent washing of hands.
A qualified candidate will have:
-A high school diploma or equivalent or higher preferred but not required
-Strong work ethic and willingness to learn
-Demonstrated ability to work in a team environment.
We look forward to seeing you for an interview for our full time or part time Restaurant Staff role at Taco Bell - Atmore soon!
General Manager
Restaurant Manager Job In Pace, FL
PANERA CAFE GENERAL MANAGER
Want to work in a place where you can learn, laugh, be supported, be yourself, reach your goalsand help others do the same? If so, then Panera is for you. We do everything possible to earn your trust and help you succeedevery day, in every way. Come join the fun!
Panera Perks:
Competitive pay
Eligible for quarterly bonus
Free Meals on shifts
Career Growth Opportunities
Paid vacation & holidays for full-time team members
Medical, dental, vision, life insurance & 401(k) with match available
Are you friendly, motivated, and hard-working? Up for a challenge? Ready to grow? If so, youll thrive on our team.
Our General Managers are the heart of Panera.
As a Panera General Manager, you help lead an amazing team and a popular neighborhood bakery-cafe to success. You own ultimate accountability for the success of your bakery-cafe by making key decisions and solving problems. You make the Warmth, Belonging, Growth, and Trust of Panera a reality with your team.
As a Panera General Manager, your responsibilities include among others to:
Build our culture of Warmth, Belonging, Growth, and Trust.
Be an ambassador of our Guiding Values and Behaviors:
Warmth for guests: Making people smile
Bold thoughts, brave actions: Learning, growing, and taking risks
Own it: Finding solutions and taking initiative
Win together: Working (and winning) as a team
Inspire and celebrate: Having fun and celebrating success
Rooted in respect: Seeing the best in others
Ensure extraordinary guest experiences.
Make sure every customer is delighted by the quality of our food, service, staff, and safety measures.
Build customer relationships that lead to long-term, loyal patrons.
Own all aspects of leading, managing, and developing your team.
Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
Lead your cafe through ongoing training, including people development, coaching, planning and prioritization, and creative problem solving.
Hire and train new team members, and keep your team motivated, energized, and engaged.
Manage team performance to ensure your cafes goals and quality standards are met, while ensuring extraordinary customer service.
Build subject matter experts within your cafe by coaching your managers and associates on certain responsibilities and then delegating those responsiblities to them.
Recognize and celebrate individual and team achievements.
Own the consistent delivery of high-quality operations and service.
Make sure Paneras standards of excellence are always maintainedand continually improvedat your bakery-cafe.
Upgrade operations as needed.
Motivate your team to meet (and exceed) your bakery-cafe's goals.
Adhere to cafe systems and processes to accomplish day-to-day operations.
Follow company policies and procedures and comply with all state and federal regulations.
Coach team members to ensure the cafe adheres to operational standards.
Ensure food safety standards are fully maintained.
Ensure a healthy and safe culture and workplace for your team.
Grow sales and maximize profitability.
Execute company and cafe strategies for sales growth and flow-through.
Manage associate labor to support and drive cafe profitability.
Maintain cafe costs and inventory.
This opportunity is for you if:
You enjoy people and have great communication skills.
You like the hustle and bustle of the hospitality industry.
You want to lead a fun, energized team that works hard and laughs often.
You can keep cool under pressure and deal with multiple types of people in a calm and fair manner.
You can work flexible hours, including nights and weekends.
Youre committed to, and experienced with, health and food safety.
You want to have a positive impact on your customers and community.
You meet these requirements:
Three years management experience (preferred)
Proven ability to direct, motivate, coach, and develop others in a fast-paced environment
Proven ability to drive positive results
Proven ability to run great shifts
Demonstrated understanding of the business
ServSafe certification
At least 18 years of age
Growth Opportunities at Panera:
A Path to Success: Our General Managers can continue their career growth by pursuing our Operating Partner Program. While youre helping your team reach their goals, well help you meet yours.
Skills and Training: At Panera, youll build skills you can use anywhere. Our training can help you succeed in your careerand your life.
Nationwide Opportunities: We open about 100 new cafes each yearso youll have plenty of chances to move or grow with us.
Around here, every day starts with a fresh batch of bread and a thousand possibilities.
Get ready to rise.
__
Equal Opportunity Employer and Affirmative-Action Employer
Additional Description :
KFC General Manager - Be the Leader of a Winning Team
Restaurant Manager Job In Mobile, AL
At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with southern hospitality, we make our customer's day. So our jobs are more than a paycheck - they're about being independent, having fun, and making new friends. If you're already a successful manager, you need to check out our Restaurant General Manager position. As a Restaurant General Manager, you have the keys to a $1 million+ business (literally!). And when you grow your team and the business by making our customers' day, you get rewarded in a big way.
Requirements:
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: - A natural leader, you want to be co-captain because you can help bring together a winning team. You're all about creating a great place to work for the team. - You want to make your customer's day and it shows in the way you are maniacal about serving great-tasting chicken with a great big smile. - We have a GREAT culture and look for GREAT people to add to our family. You know who you are --honest, energetic, motivational and fun. - You set high standards for yourself and for the team. - You're up for a challenge. You love the excitement of the restaurant business and know every day is different. - And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow.
Additional Info:
This job posting is for a position in a restaurant that is independently owned and operated by a franchisee. This means your application will be reviewed by the franchisee who will make any hiring decisions. If hired, the franchisee will be your employer and is alone responsible for any employment related matters.
General Manager
Restaurant Manager Job In Destin, FL
The ideal candidate will have experience leading a team and managing the daily operation of the business. They will be responsible for maintaining the standard of work from employees as well as onboarding and hiring new team members.
Responsibilities
Provide leadership and direction to a team of people
Manage operations and finances of business
Recruit and train new hires on business practices
Drive development of employees
Ensure that quality of work or service is maintained
Qualifications
Management and Customer Service experience Strong administrative skills
Demonstrated ability to lead
Comfort working with budgets, payroll, revenue and forecasting Strong communications skills
Dauphin's Restaurant Managers $50k to $95k
Restaurant Manager Job In Mobile, AL
Full-time Description
Dauphin's Managers - $50k to $95k
Dauphin's is a part of the Aloha Hospitality International restaurant group. Aloha Hospitality is an Alabama based company whose team is currently celebrating their 40th anniversary. The Aloha Group includes award winning restaurants including Baumhower's Victory Grille, Dauphin's, Las Floriditas and Wingfingers restaurant chains.
If you are looking to make a mark and want to do great things, come join our team.
· WE NEED YOU TO HELP US GROW AND PROSPER! WE HAVE SEVERAL OPPORTUNITIES IN LOCATIONS AROUND THE STATE.
· Qualified managers have a compensation range from $50K to $95K with a healthy consistently achievable bonus program.
· We have strong training and ongoing development programs.
· Internal advancement opportunities.
· We care about our teams and are looking for leaders that understand how to create a positive restaurant culture and will help us grow.
Dauphin's offers:
Above market pay scale
A clearly defined career path
Paid vacation after 6 months up to 4 weeks per year
Large management and team member referral bonuses (Have a buddy in the business that's looking to move up? Bring your buddy and get a periodic bonus!)
Contest incentives including cruises and merit raises
Meal and retail discounts
Blue Cross Blue Shield health insurance and a managed 401K plan with matching and wealth management guidance
A growth plan that includes new restaurant openings
Learn more about Dauphin's and our other exciting restaurant concepts at *************************
Requirements
We are looking for team-minded, systems-oriented restaurant managers who are committed to delivering a Legendary Experience to every guest, every time! If you have 3+ years of full service, casual dining management experience - we need to talk! Bonus points if you have a Bachelor's Degree or experience leading a team of others to be the best they can be.
Wingfingers Restaurant Managers- $45k to $70k
Restaurant Manager Job In Mobile, AL
Full-time Description
Wingfingers Managers - $45k to $70k
Wingfingers is a part of the Aloha Hospitality International restaurant group. Aloha Hospitality is an Alabama based company whose team is currently celebrating their 40th anniversary. The Aloha Group includes award winning restaurants including Baumhower's Victory Grille, Dauphin's, Las Floriditas and Wingfingers restaurant chains.
If you are looking to make a mark and want to do great things, come join our team.
· WE NEED YOU TO HELP US GROW AND PROSPER!
· Qualified managers have a compensation range from $45K to $70K with a healthy consistently achievable bonus program.
· We have strong training and ongoing development programs.
· Internal advancement opportunities.
· We care about our teams and are looking for leaders that understand how to create a positive restaurant culture and will help us grow.
Wingfingers offers:
Above market pay scale
A clearly defined career path
Paid vacation after 6 months up to 4 weeks per year
Large management and team member referral bonuses (Have a buddy in the business that's looking to move up? Bring your buddy and get a periodic bonus!)
Contest incentives including cruises and merit raises
Meal and retail discounts
Blue Cross Blue Shield health insurance and a managed 401K plan with matching and wealth management guidance
A growth plan that includes new restaurant openings
Learn more about Wingfingers and our other exciting restaurant concepts at *************************
Requirements
We are looking for team-minded, systems-oriented restaurant managers who are committed to delivering a Legendary Experience to every guest, every time! If you have 3+ years of full service, casual dining management experience - we need to talk! Bonus points if you have a Bachelor's Degree or experience leading a team of others to be the best they can be.
Job Type: Full-time
Salary Description $45,000.00- $70,000.00
Restaurant Manager
Restaurant Manager Job In Mobile, AL
Half Shell Oyster House is seeking FOH and BOH Managers for our current and future expansion. We offer an incredible working environment, excellent pay and benefits, a 50 hour work week and tremendous advancement opportunities.
We are looking for experienced managers preferably that are relocatable throughout the Southeast to help us with our rapid expansion. We currently have 15 restaurants open in 3 states and have plans to grow to 20 plus within the next three years. This means advancement opportunities, GM positions, Area Director positions constantly becoming available. Our immediate expansion plans are for more restaurants in the Jackson market, Central and Northern Alabama and the I-10 / I-12 corridor of Louisiana.
The time is now to get in and move forward with us.
Benefits Offered:
* Medical Insurance
* Dental Insurance
* Vision Insurance
* ST & LT Disability
* 401K with employer match
* Life Insurance
* Monthly Dining allowance
* PTO
About Half Shell Oyster House:
Half Shell Oyster was just named one of the to 10 Small Chains in the US by Trip Advisor. Half Shell Oyster House was voted best seafood restaurant in Mississippi by Mississippi Magazine, won the Readers Choice Award for best Seafood Restaurant, the Nappie from Lagniappe in Mobile for best Seafood Restaurant and has won numerous other awards. Check us out on Trip Advisor, go to Biloxi type in restaurant, we're number 1 of over 200, do the same in Gulfport... same result. We are currently expanding in the area from Memphis to the coast and east and west along the coast into Louisiana and the Florida panhandle and into Central Alabama. We offer an excellent compensation package and a fantastic upscale casual working environment.
Additional Compensation:
* Bonuses
* Store Discounts
Baumhower's Victory Grille Restaurant Managers
Restaurant Manager Job In Mobile, AL
Full-time Description
Baumhower's Victory Grille Restaurant Managers
Baumhower's Victory Grille is a part of the Aloha Hospitality International restaurant group. Aloha Hospitality is an Alabama based company whose team is currently celebrating their 40th anniversary. The Aloha Group includes award winning restaurants including Baumhower's Victory Grille, Dauphin's, Las Floriditas and Wingfingers restaurant chains.
If you are looking to make a mark and want to do great things, come join our team.
· WE NEED YOU TO HELP US GROW AND PROSPER! WE HAVE SEVERAL OPPORTUNITIES IN LOCATIONS AROUND THE STATE.
· Baumhower's is transitioning to a 4-day work week. A 5-day work week schedule reflects 42 - 46 hours for a manager and 48 - 52 hours a week for General Managers.
· Qualified managers have a salary plus a healthy consistently achievable bonus program.
· We have strong training and ongoing development programs.
· Internal advancement opportunities.
· We care about our teams and are looking for leaders that understand how to create a positive restaurant culture and will help us grow.
Baumhower's offers:
Above market pay scale
A clearly defined career path
Paid vacation after 6 months up to 4 weeks per year
Large management and team member referral bonuses (Have a buddy in the business that's looking to move up? Bring your buddy and get a periodic bonus!)
Contest incentives including cruises and merit raises
Meal and retail discounts
Blue Cross Blue Shield health insurance and a managed 401K plan with matching and wealth management guidance
A growth plan that includes new restaurant openings
Learn more about Baumhower's Victory Grille and our other exciting restaurant concepts at ************************
Requirements
We are looking for team-minded, systems-oriented restaurant managers who are committed to delivering a Legendary Experience to every guest, every time! If you have 3+ years of full service, casual dining management experience - we need to talk! Bonus points if you have a Bachelor's Degree or experience leading a team of others to be the best they can be.
Restaurant Manager
Restaurant Manager Job In Spanish Fort, AL
The Restaurant General Manager models servant leadership while delivering exceptional results through others. They provide an engaging environment for restaurant teams and the guest; while focusing on delivering operational excellence. Popeyes Restaurant General Managers invest their time in developing servant leaders; creating memorable experiences; being a brand champion; managing administration; and maintaining the facility. Popeyes Restaurant General Managers consistently keep our brand promises, inspire their teams and deliver great results.
Essential Responsibilities for Leading the Team
Develop Servant Leaders
Puts your people and restaurant first - not yourself
Shows compassion, care and concern for the team through behaviors, actions and decisions
Engages the team in regular one on one meetings and performance management discussions
Creates the right environment and sets the team up for success by providing ongoing communication and the tools to get the job done
Coaches and motivates the Assistant Managers and the team
Recruits and develops talent
Demonstrates commitment to goals and inspires others to deliver superior performance
Essential Responsibilities for Leading the Business
Create Memorable Experiences
Creates a service experience so good the guest can't wait to come back to Popeyes
Serves as a role model to create memorable guest experiences.
Sets clear expectations and holds team accountable for delivering brand service behaviors
Takes actions to solve and celebrate guest feedback
Regularly observes the team and operations from the guest perspective and celebrates or coaches accordingly
Brand Champion
Serves as the face and voice of the brand in the restaurant and community
Serves as the local representative of Popeyes to the community by sponsoring or participating in events
Builds and leverages community relationships to drive business and maximize catering program opportunities in the community
Champions and implements company-wide promotions, product launches and product samplings
Ensures the team delivers Popeyes brand programs, Limited Time Offers (LTO) and core product with operational excellence
Administration
Maintains the balance between providing a high quality employee and guest experience, and achieving financial goals
Develops sales forecast and creates schedules to ensure Quality, Service and Cleanliness (QSC) will be met
Monitors business: previous day numbers, schedules, cash shortage concerns, and HACCP Logs
Reviews inventory efficiencies to create product orders
Controls food and equipment inventory, conducts daily and weekly inventory counts, keeps records and monitors food cost
Creates, communicates, implements and follows up on operations and financial action plans
Analyzes sales and labor during and after each shift; makes adjustments to labor as needed
Maintains Brand operating standards for product procedures, cleanliness standards and service expectations
Maintain Facility
Ensures the restaurant is a safe, sanitary and appealing place for everyone
Monitors and maintains compliance with health, safety, cleanliness, security and fire standards and regulations
Identifies problems, conducts high-level troubleshooting and seeks maintenance support for restaurant equipment
Required Knowledge, Skills and Abilities
Excellent people leadership and guest service skills required
Demonstrated restaurant/retail operations knowledge
Ability to work in a fast paced environment
Recruit and develop the skills and ability of the team
Highly organized with the ability to plan for, execute and monitor business performance
Ability to communicate effectively with guests, team members and Above Restaurant Leaders
Ability to resolves issues in compliance with Popeyes standards
Available to work all shifts, weekends and holidays
Education and Experience
Must have high school diploma or equivalent
Minimum of 3 years management experience
Physical Demands
Must be able to lift up to 50 pounds of force frequently to move objects
Ability to carry products/boxes and miscellaneous items weighing no more than 50 pounds
Consistently handles product preparation
Ability to kneel and follow proper lifting procedures
Consistently lifts for product preparation, stocking and inventory
FOH Manager (2 openings)
Restaurant Manager Job In Orange Beach, AL
Please apply in person: 27842 Canal Rd, Orange Beach AL or
Direct email applications to: ****************************
As the Front of House Restaurant Manager, you will oversee and manage all aspects of the guest experience, ensuring that the dining room, bar, and service areas run smoothly. You'll lead a team of servers, hosts, and bartenders, while ensuring the highest level of service, efficiency, and guest satisfaction. The ideal candidate will be an excellent communicator, an exceptional problem-solver, and have a strong eye for detail.
Key Responsibilities:
Oversee daily operations of the front of house (FOH) team, including servers, bartenders, and hosts, ensuring all guests receive exceptional service.
Lead by example, fostering a positive, team-oriented work environment that encourages professionalism and hospitality.
Ensure all guests are greeted warmly, seated in a timely manner, and provided with personalized service throughout their dining experience.
Handle guest inquiries, feedback, and complaints promptly and professionally, ensuring positive resolutions to maintain customer satisfaction.
Manage reservations, guest flow, and seating arrangements to optimize service during peak hours.
Monitor service standards, ensuring that all staff adhere to the restaurant's policies and procedures, including food quality, cleanliness, and guest interactions.
Coordinate with the kitchen and back-of-house team to ensure seamless communication and timely delivery of food.
Supervise and support FOH staff, including training, scheduling, and performance evaluations.
Ensure the restaurant is clean and well-organized, including overseeing the cleanliness of dining areas, bathrooms, and common spaces.
Assist with inventory control, including bar supplies, linens, and front-of-house equipment, and order items as needed.
Assist in managing the restaurant's financials, including labor costs, revenue, and guest check averages.
Enforce health and safety standards, ensuring compliance with local laws and regulations related to food safety and alcohol service.
Stay informed about industry trends, new menu offerings, and special promotions, and actively engage with guests to ensure satisfaction.
Preferred Skills:
Experience in fine dining or upscale restaurant environments.
Strong understanding of restaurant financials, including cost control and profit margin analysis.
Familiarity with restaurant management software and point-of-sale systems (e.g., OpenTable, Toast, or similar).
Food safety certification or management-level training in hospitality.
Restaurant Management Opportunities
Restaurant Manager Job In Fairhope, AL
RESTAURANT MANAGEMENT OPPORTUNITIES We're glad you're here. You may know us as the brand with Roast Beef and Curly Fries - but we are also crafting incredible career opportunities. As a growing company, we're always looking for top talent to join our family. By applying, you're adding your resume to our database, and we'll reach out to you as soon as a position is available. You're in the right place if you're here for: Bonus Program* Discounted Curly Fries (and all our menu items for that matter) Free Shift Meals* Best in Class Training & Continuous Learning Advancement Opportunities Paid Time Off* 401(k) Retirement Plan* Tuition Benefits* Medical, Dental, and Vision* Champions of Hope* Cash Referral Program Journey Wellbeing Support Tool PerkSpot Discount Program Recognition Program Slip Resistant Shoes Programs Community & Charitable Involvement Igniting Dreams Grant Program Training Contests You're also in the right place if you're looking for a company where you can dream big, work hard, get it done, play fair, have fun, and make a difference - a company that shares your values. SOMETHING TO HANG YOUR HAT ON As a Restaurant Manager (General Manager or Assistant Manager), you will be the leader of your restaurant's Meatcraft™. You will lead your Restaurant Management Team and Team Members through performance, engagement, and training initiatives. From local store marketing to helping reach sales and profit goals, you'll be responsible in ensuring that your restaurant is delivering the top meats. To qualify for this best-brand-you-ever-worked-for job, you: Have at least six months to one year of restaurant or retail management experience. Have impressive examples of providing exceptional customer service. Eligible to work in the U.S. Not sure if your experience aligns? We encourage you to apply. Meat-lover or not, all backgrounds are welcome here. WHO WE ARE AND WHAT WE DO The Arby's brand purpose is Inspiring Smiles Through Delicious Experiences . Arby's delivers on its purpose by celebrating the art of Meatcraft with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes. Arby's Fast Crafted restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast casual. Arby's Restaurant Group, Inc. is the franchisor of the Arby's Brand and is part of the Inspire Brands family of restaurants headquartered in Atlanta, GA. Arby's, founded in 1964, is the second-largest sandwich restaurant brand in the world with more than 3,500 restaurants in nine countries. Our goal is to be the best in the business, and we can't do that without great people like you. Arby's is an equal opportunity employer. *Subject to availability and certain eligibility requirements.
Restaurant Manager
Restaurant Manager Job In Fairhope, AL
Statement of Purpose:
In this role, the Restaurant Manager will support the General Manager by providing coaching to the team and creating and supporting a fun, inviting work environment where the team feels respected and valued. The Restaurant Manager will know how to identify 5-Star talent and how to put the right people in the right places at the right time through effective scheduling. With the support of a General Manager (GM) or District Manager (DM), the Restaurant Manager will manage the daily operations and staff of a Wendy's restaurant. The Restaurant Manager will be responsible for the execution of all Company policies, procedures, programs and systems. In this role, the Restaurant Manager will ensure the achievement of all restaurant objectives while following all Company guidelines and ensure compliance with all federal, state and local laws and ethical business practices. The Restaurant Manager will lead, interview, select, direct, train and develop all subordinate employees with the support of the GM or DM. The Restaurant Manager is responsible for the hiring, training, and continuing development of the crew in the restaurant. In summary, the Restaurant Manager assists the General Manager in operating and maintaining the restaurant to maximize profitability and customer satisfaction.
ACCOUNTABILITIES:
Sales and Profits
Responsible for managing labor costs by evaluating labor needs against projected sales during the shift.
Responsible for monthly review of budget and P&L. • Builds sales by promoting customer satisfaction.
Manages costs by monitoring crew prep, production, and procedures execution.
Tracks waste levels by using established procedures and monitoring crew position procedures.
Communicates to General Manager or District Manager any problems in sales and profit related to shift management.
Assists General Manager or District Manager in executing restaurant sales and profits plan as defined.
Monitors food costs to eliminate waste and theft.
Staffing & Hiring
Processes crew applications and sets up interviews; checks references.
Interviews and hires crew to ensure adequate coverage.
Monitors crew turnover rate and causes; makes recommendations to the General Manager or District Manager.
Quality
Monitors product quality during shift by talking with customers during walk-throughs and when working off-line.
Monitors product quality by managing crew performance and providing feedback.
Takes service times and determines efficiency.
Trains crew to respond promptly to customer needs.
Trains crew in customer courtesy.
Takes corrective action with crew to improve service times.
Trains crew to solicit feedback to determine customer satisfaction.
Establishes and communicates daily S.O.S. goals.
Cleanliness
Trains crew to maintain restaurant cleanliness during shift.
Follows restaurant cleaning plan.
Directs crew to correct cleaning deficiencies.
Training
Trains crew in new products.
Assists General Manager in training new managers.
Trains crew using the Crew Orientation and Training process.
Trains new crew in initial position skills.
Cross-trains crew as necessary for efficient coverage of positions during shifts.
Recognizes high-performing crewmembers to General Manager or District Manager.
Controls
Follows flowcharts to ensure crew is meeting prep and production goals.
Monitors inventory levels to ensure product availability.
Maintains security of cash, product and equipment during shifts.
Follows restaurant priorities established by the General Manager.
Follows restaurant priorities established by the General Manager.
Follows restaurant plan set by the General Manager or District Manager.
Ensures proper execution of standards and procedures when managing shifts.
Manages shift to Q.S.C. level of 80% or better.
Takes appropriate action when problems are anticipated or identified.
Policies and Procedures
Follows procedures outlined in the Operations manual.
Maintains safe working conditions in restaurant as outlined in company policies and procedures.
Follows company policy for cash control. • Reports accidents promptly and accurately.
Follows procedures for resolving operational procedures indicated by Health Department Inspectors.
Manages shifts effectively using guidelines within "Managing Better Shifts" or similar checklist.
Administration
Performs administrative duties as required by the General Manager or District Manager.
Writes crew schedule to meet plans and objectives of General Manager or District Manager.
Complies with company standards for crew benefits if applicable.
Maintenance
Follows Preventative Maintenance Program.
Trains and monitors crew to maintain equipment.
Follows procedures for reporting maintenance problems; tracks progress to completion.
Employee Relations
Uses consistent practices in managing performance problems with crew.
Manages crew in a manner which maximizes retention.
Follows grievance process when crew members bring problems to Restaurant Manager's attention.
Executes plans to reduce crew turnover. • Provides consistent crew communication.
Provides priorities and task assignments to crew to accomplish restaurant goals.
Mentors crew members who express interest in leadership positions.
Creates/contributes to atmosphere that fosters teamwork and crew member motivation.
Performance Management
Takes appropriate corrective action in response to performance problems of crew.
Conducts crew performance reviews on a timely basis.
EMPLOYMENT STANDARDS:
Knowledge
Wendy's operating systems and procedures.
Wendy's policies and procedures related to job responsibilities.
Supervisory practices.
Interviewing practices.
Crew orientation and training program.
Education
College degree or equivalent experience in operations.
Experience
1 year of line operations experience in the restaurant industry.
Must be able to perform all restaurant operations positions/functions
Other
Must be at least 18 years of age
General knowledge of state and federal employment laws.
Ability to quickly become knowledgeable about and able to train others in Wendy's systems (i.e., WeLearn, etc) and on employee development programs
The Restaurant Manager job requires standing for long periods of time without a break.
The Restaurant Manager job requires being able to meet the requirements of all subordinate positions.
Must possess valid driver's license.
Physical inspections of all areas of restaurant
Ability to work, concentrate and perform duties accurately in a fast paced environment that may involve noise and hot/cold temperatures or other elements.
Must be able to stand for prolonged periods of time.
Position requires the use of a headset. Frequent lifting and carrying (up to 25-50 pounds, as necessary), reaching, pushing, pulling, bending, kneeling and stooping is involved
Ability to multi-task while maintaining composure and giving sound advice and direction.
Must be able to take direction, give direction, work well in a team environment and have a strong customer orientation focus.
Must exhibit professionalism, composure, and discretion when expediting or resolving all customer related concerns and issues
Flexibility to work a 50-hour work week.
Must be available to report to work promptly and regularly, and to work all day parts and days of the week.
Must have and maintain ServSafe certification
Move and inspect all supplies in restaurant
Baumhower's Victory Grille Restaurant Manager
Restaurant Manager Job In Daphne, AL
Full-time Description
Baumhower's Victory Grille Restaurant Managers
Baumhower's Victory Grille is a part of the Aloha Hospitality International restaurant group. Aloha Hospitality is an Alabama based company whose team is currently celebrating their 40th anniversary. The Aloha Group includes award winning restaurants including Baumhower's Victory Grille, Dauphin's, Las Floriditas and Wingfingers restaurant chains.
If you are looking to make a mark and want to do great things, come join our team.
· WE NEED YOU TO HELP US GROW AND PROSPER! WE HAVE SEVERAL OPPORTUNITIES IN LOCATIONS AROUND THE STATE.
· Baumhower's is transitioning to a 4-day work week. A 5-day work week schedule reflects 42 - 46 hours for a manager and 48 - 52 hours a week for General Managers.
· Qualified managers have salary plus a healthy consistently achievable bonus program.
· We have strong training and ongoing development programs.
· Internal advancement opportunities.
· We care about our teams and are looking for leaders that understand how to create a positive restaurant culture and will help us grow.
Baumhower's offers:
Above market pay scale
A clearly defined career path
Paid vacation after 6 months up to 4 weeks per year
Large management and team member referral bonuses (Have a buddy in the business that's looking to move up? Bring your buddy and get a periodic bonus!)
Contest incentives including cruises and merit raises
Meal and retail discounts
Blue Cross Blue Shield health insurance and a managed 401K plan with matching and wealth management guidance
A growth plan that includes new restaurant openings
Learn more about Baumhower's Victory Grille and our other exciting restaurant concepts at ************************
Requirements
We are looking for team-minded, systems-oriented restaurant managers who are committed to delivering a Legendary Experience to every guest, every time! If you have 3+ years of full service, casual dining management experience - we need to talk! Bonus points if you have a Bachelor's Degree or experience leading a team of others to be the best they can be.
Salary Description $45,000.00- $60,000.00
Restaurant Manager
Restaurant Manager Job In Gulf Shores, AL
Benefits:
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Free food & snacks
Free uniforms
Opportunity for advancement
Paid time off
Training & development
Vision insurance
It's time to *Sass it Up!*
We are a people-first company that puts the needs of our guests and team above all others. We're setting out to find unique leaders and team members to help us grow and operate at the highest level.
We are creating opportunities through our growth to add to a leadership team of highly motivated restaurant and hospitality professionals who share our values and help us take our family of restaurants to the next level.
We are a company that has a passion for creating an EXPERIENCE that is unique and rememberable. Our team drives that experience through the care and effort we put into our food, service, and coaching.
We are looking for servant-oriented leaders that will embrace the challenge to ensure that every interaction with our guests, team members, and community is done with care and integrity. We strive for excellence, professionalism, and integrity in all we do.
Embrace outrageous fun with our teams located in the Gulf Shores area today! For confidential consideration apply today and start your leadership journey!
Manager - To oversee, direct, and coordinate the planning, organizing, training, and leadership of restaurant staff necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation.
Responsibilities
Everyone works in Safety. If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual.
Everyone works in Security. If you See Something, it is your responsibility to Say Something
Everyone works in Guest Experience. If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile.
If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual.
Assist multiple stations with food prep, cooking and plating, when needed.
Ensure sanitation procedures and organization of work area adhere to all health code regulations and standards.
Maintain food and supply inventory levels and notify management of restocking requirements.
Attend and participate in daily briefings or pre-shifts.
Ensure all Sassy Bass core values and property and department standards are implemented and applied.
Obtain and maintain position-specific licensing.
Promote, work, and act in a manner consistent with the management values of Sassy Bass.
Ensure that all restaurant policies, procedures, standards, specifications, guidelines, and training programs and followed and completed on a timely basis.
Monitor compliance with health and fire regulations regarding food preparation and serving and building maintenance.
Achieve company objectives in sales, service, quality, the appearance of facility and sanitation, and cleanliness through training employees and creating a positive, productive working environment.
Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
Ensure compliance with all federal, state, county, and municipal regulations that pertain to health, safety, and labor requirements of the restaurant, employees, and guests.
Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
Count money and make bank deposits.
Investigate and resolve complaints regarding food quality, service, or accommodations.
Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.
Ensure that all products are received in the correct unit count and condition and that deliveries are performed in accordance with the restaurant's receiving policies and procedures.
Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.
Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
Monitor budgets and payroll records and review financial transactions to ensure that expenditures are authorized and budgeted.
Maintain food and equipment inventories and keep inventory records.
Schedule staff hours and assign duties.
Establish standards for personnel performance and customer service.
Perform some food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary.
Plan menus and food utilization, based on the anticipated number of guests, nutritional value, palatability, popularity, and costs.
Keep records required by government agencies regarding sanitation or food subsidies.
Test cooked food by tasting and smelling it to ensure palatability and flavor conformity.
Organize and direct worker training programs, resolve personnel problems, make hiring and termination decisions, and evaluate employee performance.
Be knowledgeable of restaurant policies regarding personnel.
Administer prompt, fair, and consistent corrective action for all violations of company policies, rules, and procedures.
Continually strive to develop staff in all areas of managerial and professional development.
Order and purchase equipment and supplies.
Review work procedures and operational problems to determine ways to improve service, performance, or safety.
Assess staffing needs and recruit staff.
Arrange for equipment maintenance and repairs, and coordinate a variety of services, such as waste removal and pest control.
Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable.
Review menus and analyze recipes to determine labor and overhead costs and assign prices to menu items.
Attend all scheduled employee meetings and offers suggestions for improvement.
Coordinate with and assist fellow employees to meet guests' needs and support the operation of the restaurant.
Fill in for fellow employees where needed to ensure guest service standards and efficient operations.
Supplemental
Monitor employee and guest activities to ensure liquor regulations are obeyed.
Schedule use of facilities or catering services for events such as banquets or receptions and negotiate details of arrangements with clients.
Develop, plan, and implement restaurant marketing, advertising, and promotional activities and campaigns.
Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned.
Tools & Technology
Cash registers, Point-of-sale terminals, POS software, and workstations.
Personal computers, tablets, smartphones and/or handheld devices.
Software: Accounting, analytical or scientific software, calendar and scheduling, communications server, database user interface and query, desktop publishing, electronic mail, financial analysis, graphics or photo imaging, inventory management, office suite, point-of-sale, presentation, spreadsheet software, time accounting, word processing, and web applications.
Compensation: $50,000.00 per year
Being part of the Sassy Bass team means working with a crew that's committed to celebrating the adventure of the food, the fun, and the Sassy experience.
It means working as a team, making friends, building skills, and getting paid - all while crafting a rewarding career on Alabama's beautiful Gulf Coast.
It means working in a friendly and fast-paced environment where a sense of humor isn't only encouraged, it's expected. It's a great feeling to serve up the Sassy experience with a friendly smile, good music, great food and a supportive team committed to one another.
A career with Sassy Bass means knowing that no two days will ever be the same - but every day will be amazin'!
Sassy Bass Amazin' Grill
Sassy Bass Island Grill
Sassy Bass Cookout Tiki Bar
Restaurant Supervisor - Urgently Hiring
Restaurant Manager Job In Atmore, AL
Taco Bell - Atmore is currently hiring a full time or part time Restaurant Supervisor for our Atmore, AL location. A Restaurant Supervisor should not only supervise their team but lead it to acheive their goals. A Restaurant Supervisor will assist in the planning and management at Taco Bell - Atmore in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals. Applicants for this role should have effective verbal and written communication skills.
Restaurant Supervisor responsibilities
-Monitor team members to follow all service standards.
-Supervise service of guests, being watchful of signals from guests in need of service.
-Assist manager to establish and monitor sidework duty completion.
-Read daily communication sheets from previous shift and prepare one for the following shift.
-Check restaurant for cleanliness and set up. Check tables for cleanliness and proper set up.
-Communicate both verbally and in writing to provide clear direction to staff.
-Comply with attendance rules and be available to work on a regular basis.
-Perform any other job related duties as assigned.
Thanks for your interest in this role. We hope to meet you soon. Taco Bell - Atmore is hiring immediately, so please apply today!
Shift Manager - Hiring Now!
Restaurant Manager Job In Fairhope, AL
Were glad youre here. You may know us as the brand with Roast Beef and Curly Fries but we are also crafting incredible career opportunities. Youre in the right place if youre here for:
Weekly Pay
Flexible Schedule
Free shift meal and family dining discount*
Discounted Curly Fries (and all our menu items for that matter)
Best in Class Training & Continuous Learning
Advancement Opportunities
Paid Time Off*
401(k) Retirement Plan*
Tuition Benefits*
Medical, Dental and Vision*
Champions of Hope*
Cash Referral Program
Journey Wellbeing Support Tool
PerkSpot Discount Program
Recognition Program
Slip Resistant Shoes Programs
Community & Charitable Involvement
Igniting Dreams Grant Program
Training Contests
Youre also in the right place if youre looking for a company where you can dream big, work hard, get it done, play fair, have fun, and make a difference.
BRING HOME THE BACON
You will help operate the restaurant on a day-to-day basis as a Shift Manager. You will help the management team, ensuring that every shift operates smoothly. Youll also help team members through performance and training initiatives. Your ability to provide exceptional customer service will keep customers coming back for more. To qualify for this Shift Manager, the-road-to-success-is-paved-with-meats job you:
Have at least six months of restaurant or retail management experience.
Have impressive examples of providing exceptional customer service.
At least 18 years of age.
Eligible to work in the U.S.
Not sure if your experience aligns? We encourage you to apply. Meat-lover or not, all backgrounds are welcome here.
WHO WE ARE AND WHAT WE DO
The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences. Arby's delivers on its purpose by celebrating the art of Meatcraft with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes. Arby's Fast Crafted restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast casual. Arby's Restaurant Group, Inc. is the franchisor of the Arby's Brand and is part of the Inspire Brands family of restaurants headquartered in Atlanta, Ga. Arbys, founded in 1964, is the second-largest sandwich restaurant brand in the world with more than 3,500 restaurants in nine countries. Our goal is to be the best in the business, and we cant do that without great people like you.
Arbys is an equal opportunity employer.
*Subject to availability and certain eligibility requirements.
RequiredPreferredJob Industries
Other
Restaurant Manager
Restaurant Manager Job In Daphne, AL
The Restaurant General Manager models servant leadership while delivering exceptional results through others. They provide an engaging environment for restaurant teams and the guest; while focusing on delivering operational excellence. Popeyes Restaurant General Managers invest their time in developing servant leaders; creating memorable experiences; being a brand champion; managing administration; and maintaining the facility. Popeyes Restaurant General Managers consistently keep our brand promises, inspire their teams and deliver great results.
Essential Responsibilities for Leading the Team
Develop Servant Leaders
Puts your people and restaurant first - not yourself
Shows compassion, care and concern for the team through behaviors, actions and decisions
Engages the team in regular one on one meetings and performance management discussions
Creates the right environment and sets the team up for success by providing ongoing communication and the tools to get the job done
Coaches and motivates the Assistant Managers and the team
Recruits and develops talent
Demonstrates commitment to goals and inspires others to deliver superior performance
Essential Responsibilities for Leading the Business
Create Memorable Experiences
Creates a service experience so good the guest can't wait to come back to Popeyes
Serves as a role model to create memorable guest experiences.
Sets clear expectations and holds team accountable for delivering brand service behaviors
Takes actions to solve and celebrate guest feedback
Regularly observes the team and operations from the guest perspective and celebrates or coaches accordingly
Brand Champion
Serves as the face and voice of the brand in the restaurant and community
Serves as the local representative of Popeyes to the community by sponsoring or participating in events
Builds and leverages community relationships to drive business and maximize catering program opportunities in the community
Champions and implements company-wide promotions, product launches and product samplings
Ensures the team delivers Popeyes brand programs, Limited Time Offers (LTO) and core product with operational excellence
Administration
Maintains the balance between providing a high quality employee and guest experience, and achieving financial goals
Develops sales forecast and creates schedules to ensure Quality, Service and Cleanliness (QSC) will be met
Monitors business: previous day numbers, schedules, cash shortage concerns, and HACCP Logs
Reviews inventory efficiencies to create product orders
Controls food and equipment inventory, conducts daily and weekly inventory counts, keeps records and monitors food cost
Creates, communicates, implements and follows up on operations and financial action plans
Analyzes sales and labor during and after each shift; makes adjustments to labor as needed
Maintains Brand operating standards for product procedures, cleanliness standards and service expectations
Maintain Facility
Ensures the restaurant is a safe, sanitary and appealing place for everyone
Monitors and maintains compliance with health, safety, cleanliness, security and fire standards and regulations
Identifies problems, conducts high-level troubleshooting and seeks maintenance support for restaurant equipment
Required Knowledge, Skills and Abilities
Excellent people leadership and guest service skills required
Demonstrated restaurant/retail operations knowledge
Ability to work in a fast paced environment
Recruit and develop the skills and ability of the team
Highly organized with the ability to plan for, execute and monitor business performance
Ability to communicate effectively with guests, team members and Above Restaurant Leaders
Ability to resolves issues in compliance with Popeyes standards
Available to work all shifts, weekends and holidays
Education and Experience
Must have high school diploma or equivalent
Minimum of 3 years management experience
Physical Demands
Must be able to lift up to 50 pounds of force frequently to move objects
Ability to carry products/boxes and miscellaneous items weighing no more than 50 pounds
Consistently handles product preparation
Ability to kneel and follow proper lifting procedures
Consistently lifts for product preparation, stocking and inventory
Restaurant Manager
Restaurant Manager Job In Bay Minette, AL
Statement of Purpose:
In this role, the Restaurant Manager will support the General Manager by providing coaching to the team and creating and supporting a fun, inviting work environment where the team feels respected and valued. The Restaurant Manager will know how to identify 5-Star talent and how to put the right people in the right places at the right time through effective scheduling. With the support of a General Manager (GM) or District Manager (DM), the Restaurant Manager will manage the daily operations and staff of a Wendy's restaurant. The Restaurant Manager will be responsible for the execution of all Company policies, procedures, programs and systems. In this role, the Restaurant Manager will ensure the achievement of all restaurant objectives while following all Company guidelines and ensure compliance with all federal, state and local laws and ethical business practices. The Restaurant Manager will lead, interview, select, direct, train and develop all subordinate employees with the support of the GM or DM. The Restaurant Manager is responsible for the hiring, training, and continuing development of the crew in the restaurant. In summary, the Restaurant Manager assists the General Manager in operating and maintaining the restaurant to maximize profitability and customer satisfaction.
ACCOUNTABILITIES:
Sales and Profits
Responsible for managing labor costs by evaluating labor needs against projected sales during the shift.
Responsible for monthly review of budget and P&L. • Builds sales by promoting customer satisfaction.
Manages costs by monitoring crew prep, production, and procedures execution.
Tracks waste levels by using established procedures and monitoring crew position procedures.
Communicates to General Manager or District Manager any problems in sales and profit related to shift management.
Assists General Manager or District Manager in executing restaurant sales and profits plan as defined.
Monitors food costs to eliminate waste and theft.
Staffing & Hiring
Processes crew applications and sets up interviews; checks references.
Interviews and hires crew to ensure adequate coverage.
Monitors crew turnover rate and causes; makes recommendations to the General Manager or District Manager.
Quality
Monitors product quality during shift by talking with customers during walk-throughs and when working off-line.
Monitors product quality by managing crew performance and providing feedback.
Takes service times and determines efficiency.
Trains crew to respond promptly to customer needs.
Trains crew in customer courtesy.
Takes corrective action with crew to improve service times.
Trains crew to solicit feedback to determine customer satisfaction.
Establishes and communicates daily S.O.S. goals.
Cleanliness
Trains crew to maintain restaurant cleanliness during shift.
Follows restaurant cleaning plan.
Directs crew to correct cleaning deficiencies.
Training
Trains crew in new products.
Assists General Manager in training new managers.
Trains crew using the Crew Orientation and Training process.
Trains new crew in initial position skills.
Cross-trains crew as necessary for efficient coverage of positions during shifts.
Recognizes high-performing crewmembers to General Manager or District Manager.
Controls
Follows flowcharts to ensure crew is meeting prep and production goals.
Monitors inventory levels to ensure product availability.
Maintains security of cash, product and equipment during shifts.
Follows restaurant priorities established by the General Manager.
Follows restaurant priorities established by the General Manager.
Follows restaurant plan set by the General Manager or District Manager.
Ensures proper execution of standards and procedures when managing shifts.
Manages shift to Q.S.C. level of 80% or better.
Takes appropriate action when problems are anticipated or identified.
Policies and Procedures
Follows procedures outlined in the Operations manual.
Maintains safe working conditions in restaurant as outlined in company policies and procedures.
Follows company policy for cash control. • Reports accidents promptly and accurately.
Follows procedures for resolving operational procedures indicated by Health Department Inspectors.
Manages shifts effectively using guidelines within "Managing Better Shifts" or similar checklist.
Administration
Performs administrative duties as required by the General Manager or District Manager.
Writes crew schedule to meet plans and objectives of General Manager or District Manager.
Complies with company standards for crew benefits if applicable.
Maintenance
Follows Preventative Maintenance Program.
Trains and monitors crew to maintain equipment.
Follows procedures for reporting maintenance problems; tracks progress to completion.
Employee Relations
Uses consistent practices in managing performance problems with crew.
Manages crew in a manner which maximizes retention.
Follows grievance process when crew members bring problems to Restaurant Manager's attention.
Executes plans to reduce crew turnover. • Provides consistent crew communication.
Provides priorities and task assignments to crew to accomplish restaurant goals.
Mentors crew members who express interest in leadership positions.
Creates/contributes to atmosphere that fosters teamwork and crew member motivation.
Performance Management
Takes appropriate corrective action in response to performance problems of crew.
Conducts crew performance reviews on a timely basis.
EMPLOYMENT STANDARDS:
Knowledge
Wendy's operating systems and procedures.
Wendy's policies and procedures related to job responsibilities.
Supervisory practices.
Interviewing practices.
Crew orientation and training program.
Education
College degree or equivalent experience in operations.
Experience
1 year of line operations experience in the restaurant industry.
Must be able to perform all restaurant operations positions/functions
Other
Must be at least 18 years of age
General knowledge of state and federal employment laws.
Ability to quickly become knowledgeable about and able to train others in Wendy's systems (i.e., WeLearn, etc) and on employee development programs
The Restaurant Manager job requires standing for long periods of time without a break.
The Restaurant Manager job requires being able to meet the requirements of all subordinate positions.
Must possess valid driver's license.
Physical inspections of all areas of restaurant
Ability to work, concentrate and perform duties accurately in a fast paced environment that may involve noise and hot/cold temperatures or other elements.
Must be able to stand for prolonged periods of time.
Position requires the use of a headset. Frequent lifting and carrying (up to 25-50 pounds, as necessary), reaching, pushing, pulling, bending, kneeling and stooping is involved
Ability to multi-task while maintaining composure and giving sound advice and direction.
Must be able to take direction, give direction, work well in a team environment and have a strong customer orientation focus.
Must exhibit professionalism, composure, and discretion when expediting or resolving all customer related concerns and issues
Flexibility to work a 50-hour work week.
Must be available to report to work promptly and regularly, and to work all day parts and days of the week.
Must have and maintain ServSafe certification
Move and inspect all supplies in restaurant