Shift Manager
Restaurant Manager Job In Ephrata, PA
Were glad youre here. You may know us as the brand with Roast Beef and Curly Fries but we are also crafting incredible career opportunities. Youre in the right place if youre here for:
Weekly Pay
Flexible Schedule
Free shift meal and family dining discount*
Discounted Curly Fries (and all our menu items for that matter)
Best in Class Training & Continuous Learning
Advancement Opportunities
Paid Time Off*
401(k) Retirement Plan*
Tuition Benefits*
Medical, Dental and Vision*
Champions of Hope*
Cash Referral Program
Journey Wellbeing Support Tool
PerkSpot Discount Program
Recognition Program
Slip Resistant Shoes Programs
Community & Charitable Involvement
Igniting Dreams Grant Program
Training Contests
Youre also in the right place if youre looking for a company where you can dream big, work hard, get it done, play fair, have fun, and make a difference.
BRING HOME THE BACON
You will help operate the restaurant on a day-to-day basis as a Shift Manager. You will help the management team, ensuring that every shift operates smoothly. Youll also help team members through performance and training initiatives. Your ability to provide exceptional customer service will keep customers coming back for more. To qualify for this Shift Manager, the-road-to-success-is-paved-with-meats job you:
Have at least six months of restaurant or retail management experience.
Have impressive examples of providing exceptional customer service.
At least 18 years of age.
Eligible to work in the U.S.
Not sure if your experience aligns? We encourage you to apply. Meat-lover or not, all backgrounds are welcome here.
WHO WE ARE AND WHAT WE DO
The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences. Arby's delivers on its purpose by celebrating the art of Meatcraft with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes. Arby's Fast Crafted restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast casual. Arby's Restaurant Group, Inc. is the franchisor of the Arby's Brand and is part of the Inspire Brands family of restaurants headquartered in Atlanta, Ga. Arbys, founded in 1964, is the second-largest sandwich restaurant brand in the world with more than 3,500 restaurants in nine countries. Our goal is to be the best in the business, and we cant do that without great people like you.
Arbys is an equal opportunity employer.
*Subject to availability and certain eligibility requirements.
RequiredPreferredJob Industries
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Lounge Manager
Restaurant Manager Job In Wyomissing, PA
The Restaurant Manager is responsible for the daily operation and management of the Lounge, including the responsibility for supervising and training team members, phenomenal guest relations and customer service, and reporting to the General Manager, as well as assist in banquet operations as needed.
Responsibilities:
General
Opening and closing the facility as per operating procedures
Oversee that all opening and closing duties of each department are completed correctly and in a timely manner
Assist with Bottle Shop management in the event of the Bottle Shop Managers absence
Assist with banquet function management as needed
Work closely with the Kitchen Manager to provide a seamless experience for all guests
Work closely with our Bottle Shop manager and Winery Concierge to make a positive experience for all guests visiting with us, with or without reservations
Manage all aspects of front of house personnel team: Tasting Hosts, Food & Drink Runners, Bartenders & Hostesses
Administrative
Orders Lounge inventory, i.e., Hard Liquor, Wine, napkins, cleaning supplies, dishware, takeout supplies, etc.
Maintain Lounge inventory
Supervise, schedule, and train team members
Approve/deny requests for days off
Balancing of all daily and nightly cash drawers and POS
Mediate any FOH and BOH issues
Attend team member meetings as necessary and assigned
Team Development
Hold pre-shift meetings with the Bottle Shop Manager and FOH staff
Address and handle employee issues in an appropriate manner
Train team members to have superb customer service
Ensures team member training programs are implemented and measured regularly
Conducts regular team member meeting to build rapport and ensure colleagues are well informed
Provides team members with work schedule for two weeks in advance
Clearly projects the visions of the department and measures progress
Conducts quarterly reviews of team members performance and provides council as needed
Assists with recruitment efforts, receives and reviews employment applications and conducts new employee orientation following all correct procedures
Conducts interviews carefully outlining the functions of the position for which a potential team member is being interviewed for
Assesses additional training needs and provides ongoing training opportunities
Train team members on all information pertaining to Folino Estate Winery, our wines, and how to create a memorable experience that builds brand loyalty among guests
Train team members on suggestive selling techniques to increase wine sales and gain repeat customers
Train team members in promoting membership to our wine club
Customer Service
Provide and excel at superior customer service to guests and excellent leadership to employees focusing on the guest experience at Folino Estate.
Cleanliness and maintenance are performed daily in each department.
Orchestrate and control customer seating at peak business times.
Handle guest complaints according to provided guidelines or by offering suggestions and solutions, following through with the proper channels to resolve future issues.
Ensure guests leave with an overwhelmingly positive experience.
Enforce and monitor all health and safety procedures and sanitation standards in public areas.
Assist team members when busy (expedite or run food, pour water, buss tables, polish silverware, seat guests, etc.).
Requirements:
Minimum 2 to 5 years as a manager in a full service (table service with full bar and preferably wine service) restaurant.
Must possess strong leadership skills.
Must excel at customer service
Solid track record of success in previous assignments demonstrating upward career tracking.
Strong communication skills.
Must be dependable, reliable and motivated.
Computer knowledge a must
RAMP or TIP certification
Benefits:
Competitive compensation package
Medical insurance options
Paid holiday and vacation
Company dining program
Clear path for growth and career advancement
Assistant Restaurant Manager
Restaurant Manager Job In Lebanon, PA
Come and join a winning team here at Primanti Bros. where we are not just another sports bar, not just another family-friendly restaurant, and not just a sandwich shop. Be a part of an iconic brand originating in Pittsburgh, PA that is just a little bolder and with a little more attitude than most!
Our brand is built on three core values: being FANATICAL about our guests, fostering a sense of unity as we are GREATER TOGETHER, and BUILDING ON OUR TRADITIONS to deliver a unique and unforgettable experience.
We offer very competitive wages, a wide array of healthcare benefits upon eligibility, paid PTO upon eligibility, flexible scheduling to suit your life, a fun environment, free meals, and a place to grow your career.
Benefits:
401(k)
401(k) matching
Dental Insurance
Disability insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance
ASSISTANT RESTAURANT MANAGER PRIMARY OBJECTIVE
Assistant Restaurant Managers, under the supervision of the General Manager, are responsible for the day-to-day operations of their restaurant including oversight of the Kitchen, Dining Room, and To-Go Service. They direct restaurant operations to ensure compliance with brand and health & safety standards, along with acceptable financial performance.
ASSISTANT RESTAURANT MANAGER ESSENTIAL FUNCTIONS
1. Assists with administrative duties, including the following: ordering, receiving, inventory, scheduling, and vendor invoice management.
2. Sources, interviews, and hires candidates, trains Players in their respective positions, delegates, provides direction to, evaluates, counsels, and disciplines Players as needed.
3. Oversees all daily financial responsibilities (cash handling, daily deposits, authorizes comps and voids, etc.) as required.
4. Investigates and resolves food quality and service complaints.
5. Oversees cleaning and maintenance of equipment and facility to ensure that all health and safety regulations are adhered to.
6. Assists when needed with marketing strategy, implementing advertising & promotional campaigns to increase business.
7. Exemplifies the desired culture and philosophies of the organization. Leads by example and fosters mentoring relationships.
8. Provides performance feedback and reviews for Players, assists with the professional development of their team.
9. Works effectively with management team and Players. Uses a high degree of initiative, judgment, and discretion. Possesses skill in organizing work and achieving goals & objectives.
10. Rectifies any Fan complaints.
11. Operates a computer and all associated hardware (MS Office, internet, LMS…) or systems.
12. When needed, may perform the duties of a Service Assistant, Line Cook, Server, or Bartender.
13. Assists in other duties as needed and directed and/or per Supervisor's request.
ASSISTANT RESTAURANT MANAGER QUALIFICATION STANDARDS
Ability to read and write English.
Ability to verbalize and clearly respond to Fans and Players.
Stands/walks 100% of the shift.
Reaches, bends, stoops, and wipes frequently.
Lifts and carries up to 50lbs, up to 20 times per shift; places these items on high shelves and in walk-in cooler and/or freezer.
Works frequently in damp, hot work environment.
Works with an open flame.
Uses sharp knives and utensils.
May use slicers or other kitchen machinery.
Ability to hold items with hands (knives, pans) for extended periods of time, with up to 5lb of weight.
Salary is from $59,000 to $68,000 USD per year
#INMGR
Director Food & Beverage
Restaurant Manager Job In Reading, PA
Director of Food and Beverage DEPARTMENT: Food and Beverage REPORTS TO: General Manager/Food & Beverage Regional Manager FLSA STATUS: Salaried Exempt FACILITY NAME: Santander Arena & Santander Performing Arts Center
Summary
ASM. the leader in privately managed public assembly facilities, has an excellent and immediate opening for the Director of Food and Beverage for Santander Arena and Santander Performing Arts Center. The Director will direct and coordinate the entire food and beverage operations. Daily Management of the Food and Beverage Department to include Banquets, Concessions, Suites and Catering Sales, Financials and Budgets and any reports required by Regional Managers and ASM Corporate.
Essential Duties and Responsibilities
Include the following. Other duties may be assigned.
* Recruiting, Hiring and Training of Food & Beverage Managers/Supervisors.
* Assist in developing, forecasting and meeting budgeted revenue & expense targets for Catering and Concessions.
* Analyze & review menu performance for all concession & catering operations, making adjustments & improvements as necessary to achieve revenue targets.
* Selling and management of Event Space and Food & Beverage products and services.
* Facilitating of Banquet Event Orders per contracts sold or assigned.
* Oversee all aspects of Suite operations related to Food & Beverage.
* Participates/volunteers/serves local charity functions as requested to represent facility.
* Serve as Point of Sales Administrator for current and future systems to insure register systems are used effectively. Attend all in-house event-related meetings.
* Maintaining all Food & Beverage equipment to include; cleanliness and annual maintenance.
* Meet & achieve local & state Health Department "pass" status for all locations. Meet & achieve internal 3rd party inspection scores of 90 or higher.
* Must be creative in merchandising and displays and food presentations.
* Attention to detail and consistency in every aspect of service is a must.
* Position is very hands on with interactions with clients during events.
* Oversees all purchases for the Department.
* Holds managers accountable for cash handling, sales goals, inventory control, loss prevention, training, hiring, disciplinary action, budgets and payroll.
Supervisory Responsibilities
Manages subordinate Catering, Concessions, and Chef/Kitchen supervisors. Is responsible for the overall direction, coordination, and evaluation of any of these units. Carries out supervisory responsibilities in accordance with SMG's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Bachelor's Degree (BA) in Food & Beverage Management or related field preferred.
Minimum 5 years' experience in a Food & Beverage management level (Director preferred) position.
Catering management experience required.
Experience in a multi-purpose equitable facility preferred.
Proven track record of exceeding customer service and quality standards required.
Skills and Abilities
Excellent organizational and planning skills.
Excellent communication and interpersonal skills.
Strong customer service orientation.
Computer Skills
To perform this job successfully, an individual should have knowledge of Spreadsheet software and Word Processing software.
Other Qualifications
Ability to work with limited supervision.
Ability to interact with all levels of staff including management.
Ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
ASM is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Director Food & Beverage
Restaurant Manager Job In Reading, PA
Director of Food and Beverage
DEPARTMENT: Food and Beverage
REPORTS TO: General Manager/Food & Beverage Regional Manager
FLSA STATUS: Salaried Exempt
FACILITY NAME: Santander Arena & Santander Performing Arts Center
LOCATION: Reading, Pennsylvania
Summary
ASM. the leader in privately managed public assembly facilities, has an excellent and immediate opening for the Director of Food and Beverage for Santander Arena and Santander Performing Arts Center. The Director will direct and coordinate the entire food and beverage operations. Daily Management of the Food and Beverage Department to include Banquets, Concessions, Suites and Catering Sales, Financials and Budgets and any reports required by Regional Managers and ASM Corporate.
Essential Duties and Responsibilities
Include the following. Other duties may be assigned.
Recruiting, Hiring and Training of Food & Beverage Managers/Supervisors.
Assist in developing, forecasting and meeting budgeted revenue & expense targets for Catering and Concessions.
Analyze & review menu performance for all concession & catering operations, making adjustments & improvements as necessary to achieve revenue targets.
Selling and management of Event Space and Food & Beverage products and services.
Facilitating of Banquet Event Orders per contracts sold or assigned.
Oversee all aspects of Suite operations related to Food & Beverage.
Participates/volunteers/serves local charity functions as requested to represent facility.
Serve as Point of Sales Administrator for current and future systems to insure register systems are used effectively. Attend all in-house event-related meetings.
Maintaining all Food & Beverage equipment to include; cleanliness and annual maintenance.
Meet & achieve local & state Health Department “pass” status for all locations. Meet & achieve internal 3rd party inspection scores of 90 or higher.
Must be creative in merchandising and displays and food presentations.
Attention to detail and consistency in every aspect of service is a must.
Position is very hands on with interactions with clients during events.
Oversees all purchases for the Department.
Holds managers accountable for cash handling, sales goals, inventory control, loss prevention, training, hiring, disciplinary action, budgets and payroll.
Supervisory Responsibilities
Manages subordinate Catering, Concessions, and Chef/Kitchen supervisors. Is responsible for the overall direction, coordination, and evaluation of any of these units. Carries out supervisory responsibilities in accordance with SMG's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Bachelor's Degree (BA) in Food & Beverage Management or related field preferred.
Minimum 5 years' experience in a Food & Beverage management level (Director preferred) position.
Catering management experience required.
Experience in a multi-purpose equitable facility preferred.
Proven track record of exceeding customer service and quality standards required.
Skills and Abilities
Excellent organizational and planning skills.
Excellent communication and interpersonal skills.
Strong customer service orientation.
Computer Skills
To perform this job successfully, an individual should have knowledge of Spreadsheet software and Word Processing software.
Other Qualifications
Ability to work with limited supervision.
Ability to interact with all levels of staff including management.
Ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
ASM is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Associate Restaurant Manager
Restaurant Manager Job In Wyomissing, PA
Job Details 028527 - Wyomissing - Wyomissing, PA Associate Restaurant ManagerDescription
Reports to: Restaurant General Manager Directly Supervises: AGMs / Shift Managers / Team Members The Associate Restaurant Manager (ARM) serves as the assistant to the Restaurant General Manager and provides additional management coverage of operating hours and direct supervision of operations in an individual restaurant. Focal points include:
• Driving excellence in customer service
• Maintaining company standards in product and facility specifications
• Supervising food handling procedures and operational processes
• Exercising basic, shift-to-shift financial control to meet the restaurant profit margin targets
In addition, the ARM assumes full responsibility for specific financial controls, crew training assignments and the screening of prospective employees under the direction of the RGM. The ARM directly performs hands-on operational duties and on an on-going basis trains employee, responds to customer service needs and role models appropriate skills and behaviors in the restaurant.
The candidate for ARM is someone that is considered promotable to RGM within a year and a half of assuming the ARM position. The candidate has demonstrated the leadership skills necessary to become an RGM with continued training and coaching. ARM's that do not show progress towards Individual Development Plan within the first year are subject to demotion or termination.
Principle Accountabilities
Customer Satisfaction/Product Quality
• Maintains fast, accurate service, positive guest relations and ensure products are consistent with company quality standards.
• Drives customer-focused culture by serving as role model in resolving customer issues and training managers and crew to meet or exceed customer service standards.
• Tracks, analyzes and resolves sources of customer complaints.
• Ensure that food safety standards are met.
Financial
• Develops and drives restaurant annual operating plan.
• Analyzes sales, labor, inventory and other controllable accounts on a continual basis and takes corrective action to meet or achieve margin and sales growth targets.
• Trains and mentors subordinates on financial analyses and profitability tips for the restaurant.
• Develops store CAPEX requests and is the principle interface with all vendors.
Operations
• Ensures that facilities and equipment are maintained to Company standards.
• Monitors inventory, food preparation and order fulfillment daily to ensure adherence to company standards
• Establishes restaurant speed with service (SWS) targets, monitors performance and resolves bottlenecks to achieve SWS goals.
• Oversees development and revision of weekly management and crew schedules.
Human Resources
• Directs all restaurant level HR activity including:
• Personal accountability for crew hiring decisions
• Learning Zone planning and execution
• Performance management
• Compensation
• Employee relations issues up to and including termination
• Provides hands-on training for management staff in advanced Learning Zone modules and develops all Shift Managers and Assistant General Managers to assume higher level responsibilities.
• Develops and monitors staffing plans and directs crew sourcing activities.
• Manages the work environment on all shifts to ensure fair and equitable employee treatment, as well as adherence to all company, state and federal workplace regulations.
Success Measures
• Achievement of restaurant annual operating plan
• Margin improvement over previous year sales growth
• Weekly/Period restaurant performance in sales, labor, and COGS
• PRC results and DISSAT scores
• Learning Zone certification levels, crew turnover and staffing levels
Qualifications
Knowledge and Skill Requirements
Delivers Excellence in Customer Service
Is fully aware of customer needs and ensures that they receive quality products and service. Ensures work is to the correct standard. Possesses extremely high standards of product quality and speed with service and constantly monitors performance against those standards. Possesses a strong eye for detail and cleanliness. Presents a positive image through tidy and professional appearance of self and other employees. Interacts with customers in a highly effective and proactive manner. Consistently seeks to improve the customer experience. Demonstrates and emphasizes to others the importance of a winning customer experience. Uses customer feedback tools and techniques in making decisions and improving restaurant performance.
Team Leadership
Supervises others and efficiently coordinates their work. Delegates tasks to the most appropriate member of staff. Is able to remain in control in difficult situations. Provides clear direction and authority. Gets involved in a hands-on manner and leads by example. Is assertive. Communicates restaurant goals and a motivating vision; links individual performance to achieving restaurant goals. Demonstrates principled leadership and sound business ethics; stands up for what's right. Celebrates achievements; recognizes and rewards others; generates pride and commitment. Regularly coaches staff to drive performance against objectives; provides ongoing, constructive feedback. Demonstrates passion, enthusiasm and intensity in work; is a role model.
Business Savvy
Identifies problems quickly; assertively develops and implements solutions; manages restaurant flow to ensure customer satisfaction. Focuses the team on critical business issues; plans, organizes and delegates work for peak efficiency. Ensures understanding and use of available business tools by appropriate team members. Accurately analyzes financial data; identifies trends and takes appropriate action; follows-up to ensure 100% implementation. Understands key business drivers and uses this knowledge to build sales and achieve margin targets.
Team Development
Identifies appropriate staff development needs and action plans and ensure time is available for crew development. Is tenacious in ensuring that all employees receive the opportunity to learn and demonstrate new skills. Transfers own knowledge to others by clearly demonstrating procedures, maintaining high standards and walking the talk. Provides resources for development, follows up and gives positive, direct feedback. Provides ongoing coaching and feedback as well as periodic formal assessment of progress.
Restaurant Operations
Technically proficient in all aspects of food preparation, production and delivery. Displays detailed knowledge of all key food handling/food safety procedures. Familiar with basic restaurant equipment troubleshooting. Displays detailed knowledge of all company product standards.
Educational Attainment/Experience Requirements
High school diploma or GED.
Supervisory experience in either a food service or retail environment
Demonstrated ability to maintain financial controls and coach and train hourly employees.
Proven ability to drive customer satisfaction, financial performance and employee satisfaction.
Disclaimer
The list of requirements, duties and responsibilities is not exhaustive but is merely the most accurate list for the current job. The Company reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, changes in personnel, workload or technical development).
FOH Manager | Upscale Casual Restaurant | Pipersville, PA
Restaurant Manager Job In Minersville, PA
Front of House Manager
Pipersville, PA
Upscale Casual Restaurant
$60,000 - $70,000 per year
Comprehensive benefits package, retirement plan, and opportunities for advancement
Join our award-winning restaurant team in picturesque Pipersville, PA, as a Front of House Manager. Our historic restaurant, beautifully restored to blend modern elegance with charm, offers an exceptional dining experience.
Responsibilities:
Manage daily FOH operations, ensuring exceptional customer service
Lead, train and develop a high-performing team of servers, bartenders, and hosts/hostesses
Drive sales growth through effective menu knowledge, wine pairings, and promotions
Maintain high standards of quality, cleanliness, and safety
Collaborate with the culinary team to ensure seamless service
Develop and implement strategies to increase customer loyalty and retention
Requirements:
2+ years of FOH management experience in upscale casual
Proven track record of success in leading teams and driving sales growth
Excellent communication, leadership, and problem-solving skills
Extensive experience with scheduling and with sales of at least $2.5M
Ability to work flexible hours, including evenings and weekends
Join our team in Pipersville, PA, as a Front of House Manager and take your career to the next level, send your resume to ************************* today!
Restaurant Management Opportunities
Restaurant Manager Job In Lancaster, PA
In most jobs, everyone doesn't spontaneously erupt into applause and start raining down high-fives. At Buffalo Wild Wings, that's just a Thursday night. This is the place to start the next phase of your restaurant management career. Whether you grow in our system here or your game-plan takes you elsewhere, we want you to have an experience that lasts a lifetime. GAME TIME ENERGY, LIFETIME EXPERIENCE As a part of our management team (Kitchen Manager, Service Manager, Assistant General Manager, General Manager), you will be the expert in creating legendary experiences for guests. From local restaurant marketing to Profit and Loss statement results, you will ensure that your restaurant is at the top of its game. You will lead your team members through performance, engagement, and training initiatives. As a growing company, we're always looking for top talent to join our team. By applying, you're adding your resume to our database, and we'll reach out to you as soon as a position is available. HOME OF THE GREATEST OF ALL TIMES Buffalo Wild Wings fuels moments worth sharing - for our guests and for our team members. And, when that means access to all these benefits - well, that's just another day at the office. Bonus Program* Free Shift Meals* Best in Class Training & Continuous Learning Advancement Opportunities Paid Time Off* 401(k) Retirement Plan* Tuition Benefits* Medical, Dental and Vision* Champions of Hope* Cash Referral Program Journey Wellbeing Support Tool PerkSpot Discount Program Recognition Program Slip Resistant Shoes Programs Community & Charitable Involvement Igniting Dreams Grant Program Training Contests YOU GOT THIS You have 1-5 years of management experience and previous restaurant manager experience. You have a general knowledge of labor laws, health codes, safe food handling and sanitation, responsible alcohol service, safety and security systems and procedures, and computer operations. You can manage and direct the work of others, champion change, and have a passion for training and developing your team. You can analyze a Profit and Loss statement. Not sure if your experience aligns? We encourage you to apply. Sports-lover or not, all backgrounds are welcome here. Buffalo Wild Wings, Inc. is an equal opportunity employer. *Subject to availability and certain eligibility requirements.
Restaurant Manager
Restaurant Manager Job In Lancaster, PA
WHY CRACKER BARREL
What is it like to work at Cracker Barrel? It feels like …
Care beyond the table - At Cracker Barrel, our managers play a vital role in caring for our employees and guests. Through their leadership, our care and hospitality shine. We strive to provide our managers with the right resources and tools to make serving up care for others possible.
Opportunities to fill your cup - Essential to the growth and development learning journey, our managers get trained and equipped to be role models of the employee and guest experience. At the center of both experiences, they receive care, guidance, support and encouragement - and are then able to pass it on to their team members.
A warm welcome - For more than 50 years, we have served up a sense of warmth and hospitality across hundreds of stores and multiple states. Our managers are the “something special” that fuels the fires of employees to take pride and comfort in keeping that enduring Cracker Barrel hospitality alive.
Serving up the care - and career - you crave.
WHAT YOU'LL DO
As a Restaurant Associate Manager, you'll combine your passion for people and restaurant management skills to deliver excellent guest and employee experiences while driving business results. They say variety is the spice of life, and we agree! Our Restaurant Associate Managers are people leaders and execute all store operations including front- and back-of-house responsibilities. With home office support available to you on a 24/7 basis, you'll have everything you need to succeed.
WHAT YOU'LL NEED
2+ years of successful restaurant management experience
Ability and willingness to work 50 hours a week (five 10-hour shifts)
Ability and willingness to work holidays and weekends as needed
A caring attitude with a dedication to hospitality
Valid driver's license
Must be fluent in English
WHAT'S IN IT FOR YOU
Compensation and Bonuses: Competitive Annual Salary | Annual Merit Increase Opportunities | Quarterly Bonus Opportunities
Care for Your Well-being: Medical, Rx, Dental and Vision Benefits on Day 1 | Life Insurance and Disability Coverage | Paid Vacation/Employee Assistance Program
Growth and Development: Nearly 100% internal promotion for General Managers and District Managers openings | Tuition Reimbursement | Professional Development
Invest in Your Future: 401k Plan with Company Matching Contributions at 90 days | Employee Stock Purchase Program
Even More to Look Forward to: 35% Discount on Cracker Barrel Food and Retail items
ABOUT US
For more than 50 years, we have committed to serving up a sense of warmth and hospitality across hundreds of stores across the country. We believe in providing opportunities for growth and development for our 70,000 plus team members and take pride and comfort in that enduring Cracker Barrel hospitality. It's something our employees and guests can count on now and into the future as we welcome new employees, guests, and experiences. Just like uncovering a delightful find in our stores, there is potential for discovery and fulfillment in every job at Cracker Barrel.
PURSUE THE CAREER YOU CRAVE-APPLY NOW
AFTER YOU APPLY: WHAT HAPPENS NEXT
Based on your application information, you may be given the opportunity to complete a video interview shortly after applying. This will include a set of questions for you to record a response to along with an interactive element. Remember to keep an eye on your email for information about your next steps.
Cracker Barrel is an equal opportunity employer.
Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.
Restaurant Manager
Restaurant Manager Job In Lancaster, PA
The Restaurant General Manager is the executive leader of the restaurant focused on profitability, guests, people, and operations. The RGM has overall responsibility for managing the daily operations of a single restaurant. The RGM invest its time in developing leaders, creating memorable experiences, managing administration, maintaining the facility, and being a brand champion. The RGM consistently keep our brand promises, inspire their teams, and delivers results.
Essential Duties and Responsibilities
Leading the Business
Has primary accountability for the restaurant P&L and actively manages towards desired financial outcomes
Reviews key P&L lines to increase profitability for the restaurant
Drives sales through proactive Guest service, people development & operations management
Analyzes sales and labor during and after each shift; makes adjustments to labor as needed
Create Memorable Experiences
Motivates and directs team members to exceed Guest expectations with accurate, friendly, and fast service in a clean facility
Manages the Guest experience through operations and timely response to Guest issues
Problem solves Guest feedback systems to determine root causes and develops action plans to address issues
Identifies and interacts with the community to engage prospective Guest and execute local marketing initiatives
Creating Leaders
Leads the restaurant's recruitment and selection process to build and retain an effective restaurant team
Inspires the restaurant team by effectively managing individual and team recognition programs
Provides coaching and feedback to Assistant Managers and team to increase the restaurant team's capabilities and raise restaurant performance
Demonstrates commitment to goals and inspires others to deliver superior performance
Leading Store Operations
Enforces compliance with health, safety, cleanliness, security, and fire standard and regulations
Ensures that the restaurant upholds operational and brand standards
Ensures the team deliver Popeyes brand programs, Limited time offers, and core product with operational excellence
Identifies problems, conducts high-level troubleshooting, and seeks maintenance support for restaurant equipment
Qualification and Skills
Must be at least eighteen (18) years of age
High School Diploma or GED required
1-2 years of previous quick service restaurant experience, experience in POPEYES management preferred
Some understanding of P&L interpretation and management influence profitability
Ability to prioritize own and others' work and time to meet deadlines and objectives
Demonstrated leadership skills
Demonstrated understanding of Guest service principles
Available to work evenings, weekends, and holidays
Ability to work long and/or irregular shifts as needed, for the proper functioning of the restaurant
Physical Demands
Must be able to lift up to 50 pounds of force frequently to move objects
Ability to carry products/boxes and miscellaneous weighing no more than 50 pounds
Consistently handles product preparation
Ability to kneel to utilize proper lifting procedures
Consistently lifts for product preparation, stocking, and inventory
Popeyes is an equal opportunity employer that makes employment decisions based on skills and experience and we encourage all qualified applicants to apply.
Assistant Restaurant Manager
Restaurant Manager Job In Kutztown, PA
Summary/Objective The Assistant Restaurant Manager reports to the Restaurant Manager and ensures that processes and procedures are followed to meet Rutter's expectations and goals. Organizes, schedules, and controls the preparation of food; including ordering, scheduling, selling, and tracking all food and food related items and is responsible for controlling cost and managing spoilage.
Responsibilities
* Ensure self and all employees provide professional, courteous, and timely service to all customers.
* Performs duties at multiple workstations (e.g., food prep, make table, expediter, etc.)
* Complete all store housekeeping functions (i.e., dusting, sweeping, mopping, cleaning restrooms, emptying trash, etc.).
* Set inventory levels for all items and order appropriately, following company guidelines.
* Ensure proper receiving, storage and rotation of all goods received following company guidelines.
* Schedule employees based on peak demand times.
* Train employees in food preparation, sanitation rules and regulations.
* Share responsibility for shift coverage for call-offs when no other help can be found.
* Ensure that company recipes and quantities are adhered to using "Price book" guidelines.
* Ensure that all company food safety guidelines, rules and procedures are followed by self and employees.
* Complete customer transactions accurately and efficiently, and ensure compliance with applicable age restricted product regulations (i.e., alcohol).
* Identify and resolve inventory control problems.
* Schedule hours of work for self and employees to optimize operation and control labor costs across all shifts.
* Complete and submit all forms and spreadsheets necessary to complete profit and loss statements in an accurate and timely way.
* Complete, submit, and distribute forms related to all personnel issues as requested.
* Identify opportunities to improve service and productivity, reduce costs, and increase sales and make recommendations to the appropriate personnel.
* Use a team-based approach to solving problems and resolving personnel issues.
* Demonstrate high standards and work ethics to others through words and actions.
* Ability to manage sensitive and confidential information or situations with tact, professionalism, and diplomacy.
* Maintain clean, neat and orderly work area appearance at all times.
* Stock and maintain inventory levels as required throughout the store.
* Ability to work both inside and outside in heat/cold, wet/snow/icy conditions.
* Develop co-workers for promotion as skills and aptitudes are identified and developed.
* Complete daily store errands including but not limited to picking up grocery items.
* Comply with all company policies at all times.
* Acts as Person in Charge (PIC) in Manager's absence.
Additional Responsibilities for VGT Stores
* Monitor the VGT room at all times and card patrons who appear to be under the age of 27.
* See VGT binder at the store for full description of responsibilities.
Essential Functions
* Ability to use a PC, mobile device, and/or other electronics.
* Talk, hear, read, write, and comprehend English.
* Perform duties at multiple workstations (i.e., food prep, make table, expediter, etc.)*
* Complete all store housekeeping functions (i.e., dusting, sweeping, mopping, emptying trash, etc.).*
* Ability to be at work on time when scheduled.
* Ability to multi-task in fast-paced environment.
* High energy, positive attitude and excellent customer service skills.
* Interact productively with co-workers and function well in a team environment.
* Thorough understanding of company policies and practices.
* Valid driver's license, proof of insurance and reliable vehicle are required; must travel to store locations as well as offsite meetings.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
* Ability to stand for prolonged periods of time.
* Frequent walking, stretching, bending, stooping, twisting, reaching, grasping, and repetitive movements.
* Must be able to lift, push, and/or pull up to 30 lbs.
* Ability to get product in cold refrigerator or freezer.
* Must be able to tolerate exposure to cleaning products.
* Must be able to wear required personal protective equipment (i.e. gloves, face shield/goggles, apron, mitts, slip resistant shoes, etc.
Position Type/Expected Hours of Work
This is a full-time position/non-exempt. Will work minimum of 45 hours per week, on a rotating schedule based on business needs. May need to work weekends and holidays.
Qualifications Required
* Must be at least 18 years of age.
* Basic accounting skills.
* Obtain Serve Safe certification.
* May be required to obtain RAMP certification *Beer/Wine locations only.
* Required to obtain occupational license or permit issued by the Pennsylvania Gaming Control Board *VGT locations only.
Preferred Education and Experience
* High School Diploma or equivalent.
* 6 months' employment with Rutter's.
* Prior experience in Food Service, Restaurant, or related industry.
* Prior management or leadership experience.
EEO Statement
Rutter's provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, service in the military, or any other protected status under Local, State or Federal Regulations.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Restaurant Hospitality Manager
Restaurant Manager Job In Lancaster, PA
Our franchise organization, Jax, LLC dba Golden Corral, is currently seeking energetic, friendly individuals to join our team! At Golden Corral , we know that successful people are the foundation of our very successful company. We hire managers with the talent, integrity, and passion to promote our Caring Culture. We provide an environment that supports and empowers our people - not only to exceed our guests' expectations, but also to achieve their professional and personal goals. Talent, Focus, Commitment, Passion - These are just a few of the traits our most accomplished managers have in common. At Golden Corral, your ability to succeed is limited only by your energy and drive. Unequaled opportunity at the best chain restaurant company in the country! In this role as Hospitality Manager, you are responsible for creating a spirit of hospitality in the Front-of-the-House through creating a warm and positive environment, selecting friendly and talented Co-workers, leading the human and financial resources in the Front-of-the-House to achieve a profitable operation and environment that “makes pleasurable dining affordable,” while providing a dining experience that ensures our guests become long-term, loyal customers. As a member of the restaurant operations management team, you are also responsible for the restaurant's overall operations, including food quality, production, safety, and labor in absence of the General Manager and Kitchen Manager. Requirements:
Strong, stable work history along with management experience in a high-volume, casual dining or family-style restaurant.
Education and training normally associated with college coursework in business or hospitality.
Successful completion Golden Corral's comprehensive management training program.
Position requires a valid driver's license and an acceptable driving record.
Thank you for your interest in Golden Corral. Our commitment to valuing diversity helps create an environment where everyone can be successful. Upon completion of your online application, you may be directed to complete an additional online questionnaire that is specific to the position in which you are applying.
The job opening listed on this page has been posted by an independent franchisee of Golden Corral Corporation. Golden Corral Corporation does not hire or employ any individuals at this franchise location. The franchisee will make all decisions with respect to applications for the position listed on this page. The name of the franchisee appears in this job posting. All questions concerning this job opportunity should be directed to the franchisee.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to Golden Corral Corporate.
Hospitality Manager
Restaurant Manager Job In Lancaster, PA
Ptosh Hotels are seeking an experienced, motivated individual to join our hotel company as a Hospitality Manager. As part of our team, you coordinate hospitality services across our several properties, ensuring that each customer is offered the absolute highest quality service in every regard. You coordinate services for large events in our event spaces, maintain standards for housekeeping and food service staff, and ensure that all departments are adequately staffed and scheduled to provide service at all times. This is a fast-paced, senior-level position, and our ideal candidate has at least 10 years of experience in hospitality, including 5 years in a leadership or supervisory role.
Responsibilities
Coordinate on-site services for large events, liaising with vendors and partners as necessary
Oversee hiring, staffing, and scheduling to ensure ample hospitality coverage at all times
Resolve customer complaints and issues
Reorder equipment and inventory as necessary
Requirements and Qualifications:
10 years of experience in hospitality, including 5 years of experience in a supervisory or management role
Bachelor's degree in hospitality management or closely related field
Experience coordinating large, multifaceted events
Experience negotiating with vendors
Superb communication and organizational skills
Dining Room Manager
Restaurant Manager Job In Exton, PA
Join The Arbor Company and discover a work family where you are treated with respect. We are recognized by our team members as a Great Place To Work and we are honored to be one of only 20 companies on Fortune Magazine's “Best Workplaces in Aging Services" list.
Arbor People feel the love every day because we provide:
Free Meal for Each Work Shift
Employee Assistance Program - Wellness Resources for You and Your Family
Paid Time Off for Full Time and Part Time Staff, Plus the Ability to Turn Your PTO Into Cash
Options To Get Paid on Your Own Schedule
Pathways For Growth Opportunities
Diversity, Equity and Inclusion Training
Tuition Assistance & Student Loan Repayment Assistance
Access To Emergency Financial Assistance
Access To Health, Dental, Vision Insurance & 401K with Employer Matching Contributions
As Dining Room Manager at The Arbor Company, your work matters. Here's why:
You oversee the operation and appearance of the dining room, maintaining a positive experience for all patrons
You provide leadership, development, and training for all serving staff
You maintain the Community's standards for cleanliness, sanitation, and customer service
You'll be great on this team because you have:
High School Diploma, or equivalent
Previous experience training others in the areas of: customer service, efficient serving techniques, table setting, and side work
Our residents and our people are at the center of our universe. We can't wait to meet you!
Multi Unit General Manager
Restaurant Manager Job In Kutztown, PA
General Manager When you join Victra Victra is the largest Verizon authorized retailer in the United States. As a General Manager, you shape our guest experience. By coaching your team, you help them give their best to Every Guest. Every Time. Our General Managers exceed sales targets while maintaining operational excellence. With our paid training, we give you the tools to embrace and take ownership of your store. You will develop your Assistant General Manager and help them learn what it means to lead at Victra. Are you a person who thrives in a competitive atmosphere, while having fun with your team? If so, then you will fit right in. If you love helping others grow to their full potential and consistently deliver results, then Victra is the place for you. Apply today!
We believe in #Performance #Collaboration #Integrity #Innovation #Integrity #Celebration
You will have a high level of accountability for all retail store functions and for communicating and implementing the company vision through directing the day-to-day activities of the entire store staff. You will be driving for high-performance results within a fast-paced, demanding solutions sales environment and focusing on optimizing customer and employee experience are at the forefront of your responsibilities. Also, you will act as a mentor for your Assistant General Manager. You will also complete trainings and attend weekly sales leadership calls. You will drive our business forward by always motivating your team to do their best in every guest interaction.
* Building, developing, and mentoring your sales team.
* Working through teams to teach, coach and follow our sales process with Every Guest Every Time
* Attracting and retaining top caliber employees.
* Brand advocate for Victra
* Providing ongoing sales training and support for your team to exceed sales, retention, quality, and service objectives.
* Engaging in sales strategy development to ensure our products and services are effectively showcased throughout the store.
* Ensure store employees meet and/or exceed defined, monthly success measurements and complete assigned training on time, and fully.
* Developing and implementing sales tools and initiatives.
* Maintaining the performance of your store by running retail inventory compliance.
* Engaging in business operations including budgeting, forecasting, analyzing and providing sales reports.
* Thinking of innovative ways to drive traffic in stores and capitalizing on existing customer base.
* Own store success and take ownership for store employees' work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions.
* Owning all guest escalations and providing a timely resolution.
* Clearly communicating company objectives and priorities to team members and providing timely follow up.
* Staying up to date with new sales promotions and ensuring they are providing our guests with a complete solution to meet their current and future needs.
Here's what we can offer you in exchange for your world-class work:
* Paid Training
* Premium Health, Dental, and Vision Insurance
* Paid Maternity Leave
* 401K Match
* Tuition Reimbursement
* 50% off Verizon Service
* VNation Disaster Relief
* Referral Bonus
* Diversity, Equity, & Inclusion Employee Resource Groups
* Frequent Contests
* Career Advancement Opportunities
* A comprehensive benefit list can be viewed here. Please note that all benefits are subject to the terms and conditions of the plan document or insurance policy.
From a fun work environment to an inclusive culture, to amazing benefits, VNation is all about being part of a team that invests in you. Click here to learn more!
Compensation
Base Pay: $43,888.00
Pay rates include base pay at the above rate, with the opportunity to earn a monthly General Manager bonus. The average #all-in pay is $69572 per year per year for this role.
What we are looking for...
You thrive in a sales environment and sharing this energy with a team that you can develop and motivate excites you most. You set the bar high when it comes to achieving goals, and you know how to motivate others to help you get there. You're open to new ideas, relate well with a variety of different people and are attuned to the needs of others to ensure that they can perform at their best. You know you've succeeded when your team is delivering.
You will need to have:
* 1- 3 years of experience in a retail sales environment, 2 years in a leadership/supervisory role
* Management experience in a commissions-based sales environment.
* Proven track record of achieving challenging team and individual sales goals.
* Balanced multiple opposing priorities in a multifaceted environment.
* Set goals, evaluated performance, and developed a high performing team.
* Basic interview skills and enhanced staffing knowledge.
* High school diploma or GED.
* One or more years of customer service, preferably in a retail or sales environment.
* Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods.
* At least 18 years of age
* Legally authorized to work in the United States
Physical Requirements
* Ability to lift ten pounds.
* Ability to stand for long periods of time
Training Requirements
All General Managers are required to attend and successfully complete a 4-day New Hire University (NHU) training program within 2 weeks of their official start date. This class may include overnight travel at the company's expense. All General Managers are required to attend and successfully complete a 3-day General Manager University (SMU) training program within 30 days of completing NHU. This class may include overnight travel at the company's expense. Various online and computer-based training will be required throughout your employment with Victra.
After you apply
You may be required to take an assessment. It takes about 20 minutes to complete. If you're selected to move forward, one of our recruiters will reach out to tell you more about the role and answer your questions.
Equal Employment Opportunity
We are proud to be an Equal Employment Opportunity Employer - and we celebrate our employees' differences. We do not discriminate on the basis of race, color, age, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender (including gender identity, gender expression, and transgender), marital status, sexual orientation, sex stereotype, national origin, ancestry, citizenship, military or veteran status, physical or mental disability, and genetic information. Different makes us better.
Assistant Restaurant Manager
Restaurant Manager Job In Lancaster, PA
Benefits:
401(k)
401(k) matching
Company parties
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Training & development
Vision insurance
We are looking for YOU! Come be a part of a fast-paced and FUN full-service restaurant environment with TFB Hospitality! We are looking to hire a hard-working, self-motivated and high-energy individual to join our staff as an Assistant Restaurant Manager!! Come work with one of the best crews in Lancaster at Annie Bailey's Irish Public House!
This position seeks creativity daily, excellent communication skills, and the ability to maintain the highest level of standards. The Restaurant General Manager must work well under pressure, is organized, flexible, self-motivated, and reliable. I am considering all experienced Restaurant managers for this position.
Roles & Responsibilities:
Manage overall operations: Purchasing, inventory control, maintaining costs, controlling labor, scheduling, and safety and sanitation, cash management
Prioritize completing tasks Be hands-on with staff Oversee ongoing training Work with ownership to execute ongoing strategy Ensure Service and or Culinary ExcellenceEnsure excellent guest experience Ensure excellence in our Bar Program
Qualifications & Skills:
At least 1-3 years of Restaurant Manager or 3-5 years in the industry in a fast-paced, full-service restaurant environment Stress management/composure Proven leadership and time management skills Expert in proper food handling techniques and procedures Excellent organizational, interpersonal and administrative skills Proficient in Google Business Suite/Microsoft OfficeJob
Type: Full-time or Part-time
Additional Compensation:
BonusesStore Discounts
Benefits:
Health insurance Dental insurance Vision insurance Paid time off Pay Frequency: Bi-weekly
Experience:
Restaurant industry: 3-5 year (Preferred)
Compensation: $22.00 - $25.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
From classic cocktails and craft beers to rustic Irish dishes and fresh, local fare, TFB Hospitality is dedicated to providing world-class eating & drinking experiences at each of our restaurant concepts and catering operations.
We believe in a team mentality where each member is as valued & relied upon as they are held accountable, no matter your role.
If this sort of ecosystem approach to food service and hospitality sounds like something you'd like to be a part of, we want to hear from you!
Cartoon Network Hotel Restaurant General Manager
Restaurant Manager Job In Lancaster, PA
Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states. Palace Entertainment owns and operates some of the country's largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America's Oldest Amusement Park, Lake Compounce, the world's first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States.
Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.
The Food and Beverage Manager is responsible for overseeing all aspects of the Food Beverage Operation in accordance with Company requirements including; maximizing financial performance, high quality standards, superior guest satisfaction, sales and marketing and overall staff hiring and development.
We are currently looking for a:
Cartoon Network Hotel Restaurant General Manager
Roles & Responsibilities:
Roles & Responsibilities
* Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards,
* Preserve excellent levels of internal and external customer service
* Design exceptional menus, purchase goods and continuously make necessary improvements that maintain the prescribed food and beverage cost percentages.
* Identify customer's needs and respond proactively to all of their concerns
* Lead F&B team by attracting, recruiting, training and appraising talented personnel
* Establish targets, KPIs, schedules, policies and procedures
* Comply with all health and safety regulations
* Manages service aspects in all food and beverage assigned areas and events, and acknowledges, greets and thanks all guests
* Confirms that all service staff are in proper uniform and adhere to the brand appearance standards
* Hires, manages and trains staff in all technical and non-technical aspects of their role including hotel standards of quality and service
* Creates, maintains and distributes weekly schedules for staff and communicates changes as appropriate to all
* Communicates with service and kitchen staff regarding reservations and/or special events
* Conducts pre-shift, pre-meal and/or pre-event meetings with all necessary staff
* Evaluates and supervises performance and carries out disciplinary action as needed, in accordance with all policies and applicable laws
* Make rounds of all food and beverage outlets to ensure guest needs are met
* Responsible for employee relation issues and reviews incidents with Human Resources
* Conducts monthly food and beverage inventories
* Opens and closes dining room, responsible for ensuring all F&B is secure upon departure and that all lights, equipment, doors, etc. are turned off or locked
* Acts as the Manager on Duty (MOD) supervises any staff in the hotel when assigned as MOD. Works with staff to complete tasks in an effective and efficient manner.
* Controls costs of all food and beverage outlets by assisting management, as requested, in purchasing, maintaining effective profit and loss controls and monitoring labor costs following demand patterns, budget and local labor laws
* Maintains accurate daily and weekly punch details for service staff and processes daily sales reports and other reports as requested
* Maximizes food and beverage sales by identifying and targeting sales opportunities through marketing including promotions and special events and by training staff on "up-selling."
* Protects guests by training staff in and adhering to all safety, sanitation, food preparation, food storage and alcohol beverage control policies including confirming legal drinking age and discontinuing service to intoxicated guests
* Maintains member and guest satisfaction by handing inquiries, concerns or comments and providing solutions; acquiring feedback from guests and co-workers in order to ensure satisfaction and/or implement service improvement ideas; developing new concepts to ensure customer satisfaction and repeat business
* Maintain consistency of service by being aware of and prepared for all course events, large parties and reservations that may affect food and beverage service operations
* Ensures a pleasant dining experience through the creation of menus and menu pricing as requested
* Communicates and teams well with other departments ensuring appropriate staff levels for all events and ensuring assigned responsibilities are carried out.
* Must be able to reach, bend, kneeling, lifting up to 75 pounds
* Walking and/or standing for long periods of time
* Proficient computer skills (i.e. typing, data entry, etc.)
* Flexible scheduling, open availability
Education: High school diploma / GED
Languages: Fluent English
Skills:
* Customer service - strong hospitality skills including, interacting with guests, responding professionally to guest questions and concerns, and completing guest requests in a timely manner.
* Creativity - You will be responsible for creating fun and unique memories with our guests to match the environment you work in.
* Communication - Verbal, written, and listening skills are extremely important in this role.
* Team Work - must be a team player and help to build positive work relationships that are necessary to meet business objectives.
* Organization - Manage your time wisely, prioritize tasks, and meet deadlines.
* Problem Solving - quickly identify when an issue arises and come up with an appropriate solution.
* Mult-tasking - This position requires handling multiple tasks at once and completing them in a timely manner.
* Ability to work under pressure
* Attention to detail
Experience: · High School diploma, GED, or equivalent
* Bachelor's degree in culinary, Business Management, Hospitality, or related discipline preferred; Equivalent work experience will also be considered
* 5+ years of management experience in the Food and Beverage industry, preferably within a restaurant setting
* 2+ years of previous supervisory experience preferred
* Previous General Manager experience of a Food and Beverage establishment preferred
* Must be Food Handler Safety Certified (ServSafe or similar) or become so within 90 days of hire, when required by state and local guidelines.
Other: Must be willing to work mornings, afternoons, evenings, weekends, and holidays
Team member benefits:
Why Palace Entertainment?
We truly believe that where you work matters and, as a theme park company, we like to think we know a thing or two about what makes people happy. Palace Perks and Benefits:
* Competitive compensation
* Management Incentive Plan
* Comprehensive health and wellness package
* 401k Savings and Investment plan
* Free admission to Palace Parks in the continental US
* Generous vacation and sick time
When you join Palace Entertainment, you do more than simply advance your career. You become part of the Palace family, a group of talented people who drive innovation, embrace change, and deliver results.
If you're ready to join our amazing team, please visit our website at *************************** -- "Work With Us" tab -- to explore all of our open positions and exciting opportunities.
Do not miss the chance to spark your career now!
Kitchen Manager-| Upscale Casual Dining | Up to 75k Base
Restaurant Manager Job In Lancaster, PA
We are looking for a Kitchen Manager to ensure all daily activities run smoothly and efficiently. Responsibilities include hiring, managing, and training restaurant team members and ensuring outstanding customer service. To be successful in this role, you should be familiar with restaurant operations and have a good understanding of what makes great customer service. You should also be available to work within opening hours, including weekends and holidays.
Ultimately, you will help minimize operating costs, boost our employee retention, and deliver a positive dining experience for our guests.
Responsibilities:
· Manage and oversee the daily restaurant operations. Perform Open / Mid-Day / Closing duties.
Deliver superior guest services, ensuring guest satisfaction.
Coordinate communication and assist between the front of the house and back of the house staff and managers.
Mentor and coach front of the house and back of the house staff.
Make hiring and termination recommendations to the general manager.
Oversee all financial responsibilities including inventory, ordering food, and hitting all labor targets.
Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor.
Arrange for new employees' proper onboarding (scheduling training, etc.).
Monitor compliance with safety and hygiene regulations.
Job Benefits:
Competitive salary
Direct Deposit
401K
Comprehensive Health benefits
Paid time off (PTO)
Excellent room for growth and advancement
Performance-based quarterly cash bonus program based off metrics with key financial measures.
Requirements:
A minimum of two (2) years of Kitchen Management high-volume full service casual dining restaurant.
Familiarity with restaurant management software.
Customer service, communication, and team management abilities.
Ability to work in a face-paced environment and stand and walk for 8 to 10 hours.
Ability to motivate and direct managers and employees effectively.
As part of our recruiting process, we may contact you regarding positions we feel are a good fit or engage with you via SMS text message. By clicking to submit your application, Superior Talent Source has your consent to communicate via SMS text message moving forward.
Kitchen Manager
Restaurant Manager Job In Lancaster, PA
span id="spandesc"p style='font-size:16px; line-height:1. 5; color:rgb(89, 89, 89); margin:0px; font-family:"Indeed Sans", "Noto Sans", "Helvetica Neue", Helvetica, Arial, "Liberation Sans", Roboto, Noto, sans-serif; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255)'b style="font-weight:700"Company: Chick-fil-A Lincoln Highway East/Fruitville Pike/bbr//pul style='color:rgb(89, 89, 89); font-family:"Indeed Sans", "Noto Sans", "Helvetica Neue", Helvetica, Arial, "Liberation Sans", Roboto, Noto, sans-serif; font-size:16px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255)'li style=""Well-established multi unit Owner/Operator Judy Shafferbr//lili style=""Showing Care in the community through the Shared Table program and Blessings of Hope, along with weekly in store community eventsbr//lili style=""Chick-fil-A is the fastest growing Quick Service Restaurant in the nationbr//lili style=""Chick-fil-A has the highest customer satisfaction scores for 10 consecutive yearsbr//lili style=""Chick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022)br//lili style=""Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024br//li/ulp style='font-size:16px; line-height:1.
5; color:rgb(89, 89, 89); margin:0px; font-family:"Indeed Sans", "Noto Sans", "Helvetica Neue", Helvetica, Arial, "Liberation Sans", Roboto, Noto, sans-serif; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255)'b style="font-weight:700"Value and Appreciate Employees/bbr//pul style='color:rgb(89, 89, 89); font-family:"Indeed Sans", "Noto Sans", "Helvetica Neue", Helvetica, Arial, "Liberation Sans", Roboto, Noto, sans-serif; font-size:16px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255)'li style=""Health Insurancebr//lili style=""401Kbr//lili style=""Paid Vacationbr//lili style=""Childcare Assistancebr//lili style=""Paid Breaks and Free Mealsbr//lili style=""100% tuition free College through Point Universitybr//lili style=""Tuition Discounts at Over 100 Colleges through Scholarship Americabr//lili style=""Remarkable Futures Scholarshipsbr//lili style=""Never work on Sundaysbr//lili style=""Excellent Career Advancement Opportunitiesbr//lili style=""Overtime Availablebr//li/ulp style='font-size:16px; line-height:1.
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/bspan /span Be part of a leadership team where you are able to own your results, develop others, utilize high end systems and equipment, and care for people through quality food.
br//pp style='font-size:16px; line-height:1.
5; color:rgb(89, 89, 89); margin:0px; font-family:"Indeed Sans", "Noto Sans", "Helvetica Neue", Helvetica, Arial, "Liberation Sans", Roboto, Noto, sans-serif; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255)'This leadership opportunity provides autonomy, allowing you to take ownership in generating results and impacting the lives of both your team and guests.
This role exists to oversee kitchen operations and generate positive results in food safety measures, financial measures, and safety/stewardship measures.
This role is responsible for leading the back of house team to achieve personal and business growth through influence and coaching.
You will work alongside a successful Franchisee while receiving unprecedented support from one of the most successful brands in the country.
br//pp style='font-size:16px; line-height:1.
5; color:rgb(89, 89, 89); margin:0px; font-family:"Indeed Sans", "Noto Sans", "Helvetica Neue", Helvetica, Arial, "Liberation Sans", Roboto, Noto, sans-serif; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255)'b style="font-weight:700"Your Impact/bbr//pul style='color:rgb(89, 89, 89); font-family:"Indeed Sans", "Noto Sans", "Helvetica Neue", Helvetica, Arial, "Liberation Sans", Roboto, Noto, sans-serif; font-size:16px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255)'li style=""Delivering operational excellence amp; coordinating with other leaders to deliver remarkable results across all areas of the restaurantbr//lili style=""Be present in the business daily; work in the business to ensure a smooth running operationbr//lili style=""Building high performance teams, identifying and coaching leaders for both Front of House and Back of House operationsbr//lili style=""Managing a team of 100+, creating an inspiring vision, coaching and holding people accountable to high standardsbr//lili style=""Increasing profitability through implementing procedures to reduce costs, increase productivity, and managing lean inventory systems.
br//lili style=""Maintaining a work environment that ensures and promotes food amp; team safetybr//lili style=""Increasing overall restaurant results, working cross-functionally with other department leaders through attending weekly meetings and setting high-level collaborative goalsbr//li/ulp style='font-size:16px; line-height:1.
5; color:rgb(89, 89, 89); margin:0px; font-family:"Indeed Sans", "Noto Sans", "Helvetica Neue", Helvetica, Arial, "Liberation Sans", Roboto, Noto, sans-serif; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255)'b style="font-weight:700"Background Profile/bbr//pul style='color:rgb(89, 89, 89); font-family:"Indeed Sans", "Noto Sans", "Helvetica Neue", Helvetica, Arial, "Liberation Sans", Roboto, Noto, sans-serif; font-size:16px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255)'li style=""2 years of Restaurant Management experiencebr//lili style=""Must have a high understanding of all kitchen operationsbr//lili style=""Bachelor's Degree (preferred)br//lili style=""Hospitality experience (preferred)br//lili style=""Kitchen experience (required)br//lili style=""Proven track record of developing othersbr//lili style=""Passion for Food Safety, Cleanliness, and Chick-fil-A's valuesbr//li/ulp style='font-size:16px; line-height:1.
5; color:rgb(89, 89, 89); margin:0px; font-family:"Indeed Sans", "Noto Sans", "Helvetica Neue", Helvetica, Arial, "Liberation Sans", Roboto, Noto, sans-serif; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255)'b style="font-weight:700"Apply nowspan /span/band you will be contactedspan /spanb style="font-weight:700"ASAP/b.
br//pdivbr//div/spanbr/
Restaurant General Manager
Restaurant Manager Job In Lebanon, PA
CULTIVATE A BETTER WORLD
Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
THE OPPORTUNITY
Chipotle is growing fast - we're opening a restaurant every two days and we need excellent leaders to grow with us! Our General Managers are the captains of the ship. They understand what it takes to run a strong business, hire and train great people, and grow our company. At Chipotle, you'll join a team that's committed to Cultivating A Better World. If this sounds like something you'd like to be a part of, we'd love to meet you! See more details below and apply today.
WHAT'S IN IT FOR YOU
Medical, dental, and vision insurance & 401k
Quarterly bonus program
Opportunities for people-development bonuses
Tuition assistance (100% coverage for select degrees or up to $5,250/year)
Career growth (need we say more?)
Paid time off
Holiday closures
WHAT YOU'LL BRING TO THE TABLE
A friendly, enthusiastic attitude
Business knowledge (P&L management, food safety, sales-forecasting, staffing… you get the idea)
Ability to oversee the preparation of safe, delicious food while maintaining a clean, organized restaurant
A creative approach to marketing (fundraisers, community-engagement, etc.)
Passion for leadership and team development
The ability to deliver a great guest experience
Previous restaurant experience
Ability to jump in and assist where needed
The ability to communicate in the primary language(s) of the work location
WHO WE ARE
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit *****************
Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.
Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact
ADAaccommodations@chipotle.com
if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.