Restaurant General Manager
Restaurant Manager Job In Clementon, NJ
Established in 2021, Flynn Wendy's has swiftly become a key player within the Flynn Group, owning and operating over 311 Wendy's restaurants across the District of Columbia, Maryland, Pennsylvania, Utah, Virginia, Indiana, New Jersey, and West Virginia. With a diverse and dedicated team of over 6,000 employees, Flynn Wendy's stands as the 3rd largest Wendy's franchise in the entire Wendy's system. Our success is a result of the hard work and commitment of every team member. At Flynn Wendy's, we are dedicated to fostering an inclusive and supportive work environment where the ideas and contributions of every team member are valued and celebrated.
We are one of seven premier Flynn Group brands, founded in 1999 by Greg Flynn. It has grown since then to be the largest franchisee operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world-class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Wendy's, and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One.
General Manager:
Quality is our Recipe here at Wendy's. And like the fresh ingredients that go into our recipes, we want our employees to also be outstanding. We want you to provide customers with great-tasting food and a service that puts a smile on their faces and keeps them coming back for more.
As a General Manager, you will be the leader of your restaurant, mentoring and developing team members so you and your store are successful. You will be responsible for instilling Wendy's culture into your team and motivating them to go above and beyond, so each customer's expectations are exceeded with every visit. You will have total operational and financial responsibility for your restaurant.
What else is in it for you?
Great Bonus Program
Same Day Pay
Flexible Schedules
Professional Growth, Development, and Advancement Opportunities
Free Meals
Retirement Plan (eligibility requirements)
Group Medical, Dental, and Vision Insurance (eligibility requirements)
Optional Insurance Programs (HSA, ST/LT Disability, Accident, Critical Illness, Hospital Indemnity, Legal, and Voluntary Life)
Tuition Reimbursement
Employee Assistance Program (Flynn Family Fund)
As a Candidate, you have three years' experience working as a restaurant general manager at a quick service restaurant with a heavy drive-thru operation (Wendy's, McDonalds, Burger King, Arby's, Taco Bell, etc.).
You have a strong background in restaurant operations achieving benchmarks in food, labor, service, food safety, sanitation, and cleanliness. You have a passion for developing and leading teams and strive for excellence.
Flynn Group is an equal-opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our world-class team!
Restaurant Manager
Restaurant Manager Job In Pottstown, PA
About the job
About the job
Are You Craving A Career With An Industry Leader? Panda Express is searching for experienced leaders to join our store management team. Panda is 100% committed to the professional and personal development of our family of associates. That's why we offer paid Store Management Leadership Training, mentorship, and support from our Panda community that cares about your success.
What You'll Do As A Store Manager: You are in charge of the operation of a single store. This includes, but is not limited to, hiring, managing and directing of associates to achieve financial goals and ensuring the delivery of exceptional guest experiences. It's up to you to make your store a success. Don't worry! In order to prepare you for success, we will provide an 8 or more weeks of store leadership training program. What You'll Do As An Assistant Manager: You are in charge of assisting the operation of a single store. This includes, but is not limited to, hiring, managing and directing of associates to achieve financial goals and ensuring the delivery of exceptional guest experiences. It's up to you to make your store a success. Don't worry! In order to prepare you for success, we will provide a 3 or more weeks of store leadership training program.
How we reward you:
Free meals at work while working at Panda
Generous compensation package with bonus opportunities
Discounts at theme parks, gym memberships, and much more
Full medical, dental, and vision insurance**
401K with company match
Paid time off and paid holidays**
On-going career and leadership development, including comprehensive training
Continuous education assistance and scholarships**
Lucrative associate referral bonus
Income protection including Disability, Life, and AD&D insurance**
Pre-Tax Dependent Care Flexible Spending Account**
Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify.
Desired Skills & Experience:
High school diploma required
Flexibility to work in a store within a 50-mile radius
Able to work a flexible schedule, including weekends
Food Safety: Serve Safe certified
ADA Statement:
While performing duties, counter areas are often hot with steam from steam table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations.
Panda Strong since 1983:
Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it's impacting our team or the communities we work in, we're proud to be an organization that embraces family values.
You're wanted here:
We value diversity in all forms and know the strength it brings. Workplace equality allows for creative ideas to bloom, diverse points of view to be heard, and improves overall happiness. We like the sound of that.
Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations. If there is a reason you believe you require an accommodation, please reach out to Human Resources.
Front of House Restaurant Manager: The Village Pub
Restaurant Manager Job In Swedesboro, NJ
The Ciconte's Restaurant Group is looking for Restaurant Managers for our Village Pubs, Swedesboro and Sewell locations.
The ideal candidate will have experience in previous restaurant management. If you are strong in hospitality, problem-solving and inspiring your staff to deliver exceptional service come join our growing team. You will be responsible for the execution of all restaurant functions including motivating our staff, ensuring inventory control, maintaining revenue, profitability/quality goals, providing excellent guest service, and complying with all food and beverage regulations.
We'll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have amazing experiences.
Positions Requirements:
3+ years as a Food Service Manager, with bar/liquor experience
Strong coaching and training skills
Great communication and leadership skills with a cool under fire approach to every situation
Good working knowledge of front and back of house operations and procedures with emphasis on profitability, costs, and overall dining experience
Maintain a “lead by example” mentality
Hands-on team player
Stable and progressive work history
Maintain sanitation procedures and organization of work area adhering to all Serve Safe guidelines for the safe handling and production of food.
Be driven to succeed and love the industry
Share ideas that can help improve how we operate
What we offer:
Competitive Salary
Health Insurance
Comprehensive Training
Paid Vacations
Forward-thinking support team
Family-oriented company with a strong drive to grow
Benefits:
401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Paid training
Vision insurance
Restaurant General Manager
Restaurant Manager Job In Philadelphia, PA
General Manager
Competitive Salary + Quarterly Bonus Program
Full Benefits + 401K
Weekly Pay Days
Future Growth Potential with a growing company.
A high-volume, from scratch restaurant focused on great food, great service, and a great place for their employees to work. This is a place where your opinions matters and can make a direct impact on our business. We are financially strong & growing, yet small enough where we do not have the “corporate feel”.
We are seeking a high-level General Manager who can oversee the daily operations of this high-volume restaurant in a tourism driven environment.
Restaurant General Manager Duties:
Oversee Daily operations of this high-volume, from scratch restaurant.
Coach and develop FOH management team, and work in unison with the Chef and BOH management team.
Must have strong P&L, budgets, and sales forecasting experience.
Ensure the highest level of food quality & its execution.
Work closely with local hotels and tourism centers to identify sales trends and opportunities.
Must be able to think fast, and make the best decision for the business. Which includes forecasting sales and adjusting staff levels accordingly.
Must have strong financial acumen, including P&L, Budgets, and forecasting.
Restaurant General Manager Qualifications:
Must have 3+ years of senior management experience in a high-volume, from scratch restaurant.
Must have a go-getter attitude, lead by example, and positive / upbeat attitude.
Must be passionate about food and guest service.
Proven track record of coaching and developing a management team.
Proven track record of driving sales and creating partnerships with local businesses to do so.
Commitment to Excellent Guest Service.
High School Diploma
No more than 3 jobs in five years, or 3 jobs in 9 years.
EOE - Equal Opportunity Employer
Restaurant Manager
Restaurant Manager Job In Philadelphia, PA
What makes Fearless Restaurants special and a great place to work?!
Cuz' we give a damn!
We are part of Fearless Restaurant Group; a multi-concept group of independent restaurants based in Philadelphia, PA, and Long Beach Island, NJ. As a company, our talent, teamwork, resources, and opportunity define us, and a workplace built on loyalty and respect. We're a creative, ambitious business with an aggressive growth strategy and require like-minded leaders to join us as we move forward.
We are a group of strong leaders with a profound sense of ownership and pride in all aspects of the restaurant. We are looking for individuals full of intellect, passion, integrity, creativity, and energy driven by an unshakable belief in hospitality as a foundation. We require honest, hardworking professionals who manage and mentor others with respect, empathy, and dignity. Candidates should enjoy coaching and managing a team in a high-volume setting.
Skills/Requirements
1+ years of restaurant experience in a high volume, excellence-driven environment
Must love interacting with guests and creating raves
Excellent work ethic and dedication to the hospitality industry
Must be driven to meet or exceed standards of operational excellence
Outstanding written and verbal communication acumen
Restaurant scheduling, inventory, and purchasing
Ability to work full-time (48-55 hours a week)
Conflict resolution
Special event execution
Wine, beer, and spirit knowledge preferred
Food Safety Knowledge
Experience working with POS Systems
Recruiting, staff education, and motivation
Salary/Benefits
Salary: $55,000-70,000
Monthly Bonus Program! Up to an additional $6,000 per year
Premium PPO Health and Dental insurance through Independence Blue Cross
Vacation: 3 weeks (Year 1-4), 4 weeks (Years 5+)
Employee Dining Benefit Program at all Fearless Restaurant locations
401k through Vanguard
Parental Leave
Discounted Gym Membership
Restaurant Manager
Restaurant Manager Job In Horsham, PA
Job Description of Restaurant Director - Chick-fil-A Horsham:
Work in the operation, overseeing and supervising daily systems and processes
Positively impact the team and culture by modeling core values
Ensure excellence in customer service and guest experience
Ongoing evaluation of business operations and streamlining systems/processes to improve efficiency and to build sustainable sales and profit growth
Perform off-shift managerial tasks such as team training, scheduling, inventory, ordering, etc.
Perks & Benefits of Restaurant Director - Chick-fil-A Horsham:
Starting pay is $24-$27/hr flexibility for the right candidate
45 - 50 hours a week Day/Night Shift - Open Availability
Significant employer contribution towards medical, dental, and vision premiums
PTO
401(k) + match
Free Education Partnership
Free Meals on shift
Assistant General Manager - up to 120k!
Restaurant Manager Job In Philadelphia, PA
Our client, a property management firm in the Philadelphia area, is seeking an Assistant General Manager to support the General Manager/Vice President in overseeing all aspects of retail and food & beverage operations for one of their large properties. This role ensures that operations run smoothly, goals are met, and the highest standards of quality and efficiency are maintained. The Assistant General Manager will work closely with multiple teams, stakeholders, and external partners to uphold a strong operational program within a retail environment.
Key Points:
Manage operations to ensure all areas are functioning at high standards, overseeing Operations, Housekeeping, and CAM functions.
Lead and support the operations staff in achieving departmental goals, working closely with department heads to meet objectives.
Oversee compliance in retail and food operations, including the Street Pricing Program and Permitted Use monitoring.
Serve as the primary liaison with the different entities and government agencies.
Assist with budget preparation, expense control, and management of general liability and worker's compensation claims.
Collaborate with the leasing team to facilitate merchant openings and negotiate contract service agreements.
About You:
Bachelor's degree required, along with at least five years of experience in retail property management and food & beverage operations.
Experience in management of a property with a high volume of retail and/or food and beverage merchants and vendors.
Strong personnel management, organization, and time management skills, with a proven ability to lead teams and coordinate with diverse stakeholders.
Proficient in accounting, budgeting, and expense management.
Knowledgeable in construction and facility maintenance programs, ensuring efficient operational standards.
In this dynamic industry, the ideal candidate excels in managing communications with various vendors, working in a fast-paced environment, and juggling a variety of challenges with a personal touch. This direct hire role is offering up to 120k. If you are interested, apply today by submitting your resume in Microsoft Word format!
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill. Employing the Future (TM)
General Manager
Restaurant Manager Job In Bristol, PA
Roto-Rooter is seeking a General Manager to work within their markets in the Northeast Region. Successful candidates would complete a comprehensive training program (8-12 months) before being assigned a General Manager position in one of our regional locations. Assignments could be in Pennsylvania, Massachusetts, New Jersey, Rhode Island, Delaware, Connecticut, and New York. In this role, you will spend time in all locations throughout the region, learning our business and motivating our sales & service teams. There is a high degree of travel during the training period.
Responsibilities:
Drive day-to-day sales and profit goals to the team and ensures the business is providing quality service to our customers.
Monitoring and reporting monthly performance including P&L, weekly sales, expenditures, and monthly forecasts.
Oversees managers and supervisors within the branch and reviews goals and objectives on a periodic basis. Proven leadership skills to lead a large team of management, administration, and service technicians in a large market.
Works with the Regional Vice President to develop plans and strategies to improve overall performance of the branch/market and to support the strategic plans of the company.
Ensures that branch has the appropriate licensing and certifications where required by city or state government as well as all Human Resources compliance issues.
Ensures commercial and residential customer development and retention.
Ability to recruit, hire and retain management, administration, and service technicians.
Requirements:
Three to five years' General Management experience in a service-related industry that may include pest control, courier/package delivery, uniform, lawn care, security/protective service, car rental and other related fields is desired.
Prior multi-unit experience a major plus.
Energetic leader with a strong team orientation.
Excellent organizational, administrative, and communication skills.
A minimum Bachelors' Degree in business or related field is strongly preferred.
Must be able to pass a background check and drug screen.
Ability to set budgets and aggressively grow sales and profit.
Creative ability and interest to grow new segments of business in your market.
General Manager - Chick-fil-A
Restaurant Manager Job In Pedricktown, NJ
Earn - $60K - $70K
Competitive Pay and Great Benefits!
We build our business through our people.
Now Hiring at
Clara Barton Travel Plaza
M47 Clara Barton Ln
Penns Grove, NJ 08069
Join our amazing team and come grow with us!
What We Do
At Applegreen, we Refresh Travelers on their Journey…. Applegreen USA operates over 80 travel plazas across the Northeast and Midwest that provide convenience, comfort, retail, and an extensive range of delicious food options such as Auntie Anne's, Burger King, Chick-fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and many more.
Our Core Values
Our Core Values are what we stand for. They guide and motivate our attitudes and behaviors to our customers, our suppliers, our business partners, and each other.
• Our customers and communities are at the heart of everything we do.
• We value and develop our people.
• We are driven by pace, passion and performance.
• We seek opportunities and embrace change.
Benefits
• Flexible Schedules
• Medical/Dental/Vision Insurance
• Paid Time Off
• 401 (k) with Company Match
• Earned Wage Access - Pay on Demand
• Education Assistance
• Employee Referral Bonus
• Meal Discount
• Pet Insurance
What you'll Do:
As the General Manager of a quick service restaurant (QSR), you will be responsible for managing the overall day-to-day operations and profitability of a food and beverage concept located inside of a travel plaza on a major highway. This position is charged with operating an assigned quick service restaurant (QSR) and leading a dedicated team that achieves or exceeds the targeted financial and performance metrics.
• Lead the day-to-day activities of associates and managers within the QSR to achieve or exceed targeted objectives around sales, speed of service, customer satisfaction, brand standards, and food quality & safety standards.
• Maintain operating budgets, inventory controls, food and labor costs, gross profit, and reporting.
• Ensure the QSR consistently meets or exceeds brand standards and food safety requirements.
• Foster an engaging work culture of learning, development, and recognition.
• Consistently recruit, develop, and retain a strong team to ensure appropriate staffing levels.
• Responsible for the hiring, coaching, training, promotion, disciplinary action, termination, or transfer of the QSR team.
• Monitor and enforce cash handling policies and procedures.
• Ensure compliance with company policies & procedures along with local, state, & federal laws.
• Address customer needs and resolve issues and complaints in a professional and timely manner, ensuring positive and long-term customer relationships.
• Work collaboratively with a variety of support partners such as Brand Partners, Human Resources, Loss Prevention, Finance, and Facilities & Maintenance.
• Maintain seamless, cooperative relationships with business partners, vendors, and the communities.
What Applegreen requires from you.
• Ability to operate in and lead a team in a fast-paced environment.
• Demonstrates team management, delegation and issue resolution skills and the ability to multi-task.
• Uses judgment and discretion to resolve less routine questions and problems.
• Proven ability to drive profitable growth while improving customer and associate satisfaction.
• Proficient computer skills.
• ServSafe Certification Preferred
• High school diploma or general education development (GED) equivalent
• 2+ years of experience as a supervisor or unit-level manager in a quick service restaurant
• Available to work a flexible on-site schedule approximately 50 hours per week including days, nights, weekends, and holidays.
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
• Able to stand and walk for an extended period of time; frequently bend, twist, lift and carry at least 20 pounds.
• Occasionally attend meetings or travel to support other locations.
We strive to do great things for each other, our customers, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, whatever you're pursuing - a new challenge, a sense of belonging, or just a great place to work - Applegreen is for you!
Interested Candidates please send your resume.
Applegreen
Come grow with us!
Applegreen is an EEO Employer
Drug Free Workplace
Restaurant Manager
Restaurant Manager Job In Philadelphia, PA
Job Description: The Restaurant Manager is responsible for overseeing the daily operations at Oyster House, ensuring excellent customer service and maintaining operational standards. This role includes managing staff, optimizing the guest experience, controlling expenses, and ensuring that the restaurant meets all health and safety regulations. The Restaurant Manager will help foster a positive team culture, drive sales, and ensure customer satisfaction.
Key Responsibilities & Accountabilities:
Oversee all aspects of restaurant operations, including customer service, staff management, and operational efficiency.
Lead by example, ensuring the restaurant provides an exceptional guest experience.
Manage labor costs and inventory, ensuring the restaurant stays within budget and operates profitably.
Hire, train, and develop staff, providing feedback, coaching, and performance reviews.
Maintain health and safety standards, ensuring the restaurant meets all local, state, and federal regulations.
Collaborate with the management team to develop strategies for increasing sales and marketing the restaurant.
Address guest complaints, resolve issues promptly, and ensure guest satisfaction.
Qualification Requirements:
Must be able to pass TSA federal background check to work in the airport.
Minimum of 3 years of experience in a restaurant management role.
Strong leadership skills and the ability to manage a team.
Knowledge of restaurant operations, including inventory management and labor control.
Banquet Manager
Restaurant Manager Job In Philadelphia, PA
Additional Information Job Number 25044771 Job Category Event Management Location W Philadelphia, 1439 Chestnut Street, Philadelphia, Pennsylvania, United States, 19102VIEW ON MAP (*************************************************************************************************************************************************
Schedule Full Time
Located Remotely? N
Position Type Management
JOB SUMMARY
Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals.
CANDIDATE PROFILE
Education and Experience
* High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area.
CORE WORK ACTIVITIES
Managing Banquet Operations
* Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props).
* Applies knowledge of all laws, as they relate to an event.
* Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.
* Adheres to and reinforces all standards, policies, and procedures.
* Maintains established sanitation levels.
* Manages departmental inventories and maintains equipment.
* Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory.
* Schedules banquet service staff to forecast and service standards, while maximizing profits.
* Assists team in developing lasting relationships with groups to retain business and increase growth.
Participating in and Leading Banquet Teams
* Sets goals and delegates tasks to improve departmental performance.
* Conducts monthly department meetings with the Banquet team.
* Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends.
* Acts as a liaison to the kitchen staff.
* Leads shifts and actively participates in the servicing of events.
Ensuring and Providing Exceptional Customer Service
* Sets a positive example for guest relations.
* Interacts with guests to obtain feedback on product quality and service levels.
* Responds to and handles guest problems and complaints.
* Empowers employees to provide excellent customer service.
* Ensures employees understand expectations and parameters.
* Strives to improve service performance.
* Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
* Reviews comment cards and guest satisfaction results with employees.
Conducting Human Resources Activities
* Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.
* Observes service behaviors of employees and provides feedback to individuals.
* Monitors progress and leads discussion with staff each period.
* Participates in the development and implementation of corrective action plans.
* Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.
* Attends and participates in all pertinent meetings.
The salary range for this position is $69,000 to $89,000 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Banquet Manager
Restaurant Manager Job In Philadelphia, PA
Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area.
CORE WORK ACTIVITIES
Managing Banquet Operations
• Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props).
• Applies knowledge of all laws, as they relate to an event.
• Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.
• Adheres to and reinforces all standards, policies, and procedures.
• Maintains established sanitation levels.
• Manages departmental inventories and maintains equipment.
• Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory.
• Schedules banquet service staff to forecast and service standards, while maximizing profits.
• Assists team in developing lasting relationships with groups to retain business and increase growth.
Participating in and Leading Banquet Teams
• Sets goals and delegates tasks to improve departmental performance.
• Conducts monthly department meetings with the Banquet team.
• Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends.
• Acts as a liaison to the kitchen staff.
• Leads shifts and actively participates in the servicing of events.
Ensuring and Providing Exceptional Customer Service
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.
• Responds to and handles guest problems and complaints.
• Empowers employees to provide excellent customer service.
• Ensures employees understand expectations and parameters.
• Strives to improve service performance.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Reviews comment cards and guest satisfaction results with employees.
Conducting Human Resources Activities
• Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.
• Observes service behaviors of employees and provides feedback to individuals.
• Monitors progress and leads discussion with staff each period.
• Participates in the development and implementation of corrective action plans.
• Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.
• Attends and participates in all pertinent meetings.
The salary range for this position is $69,000 to $89,000 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Catering & Suites Manager | Subaru Park
Restaurant Manager Job In Chester, PA
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Catering & Suites Manager is responsible for overseeing catering and food service operations for 29 suites, multiple private clubs, in-seat service, and other premium event spaces at Subaru Park. This role involves heavy client interaction, ensuring timely and clear communication with both clients (suite holders/ticketing team) and internal teams, such as culinary staff and event supervisors. The ideal candidate must be self-directed, capable of making independent decisions, and have the ability to act quickly and problem-solve on the spot. Additionally, the Catering & Suites Manager must be willing and able to perform all the duties expected of the staff when needed. This position reports directly to the Assistant General Manager (AGM) and General Manager (GM).
This role pays an annual salary of $70,000 to $75,000.
Benefits for FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).
This position will remain open until April 25, 2025.
About the Venue
Subaru Park, located in Chester, PA, is the proud home of the Philadelphia Union, the city's Major League Soccer (MLS) team. As a premier sports and entertainment venue, Subaru Park hosts the Union's home games and various other events throughout the year. The 2025 MLS Home Opener will take place on March 1st, and the season runs through October/November of this year.
Working at Subaru Park provides a unique opportunity to be part of the action and support the Philadelphia Union, all while delivering exceptional service to fans in the vibrant, energetic atmosphere of the stadium.
Responsibilities
Catering Operations: Oversee catering services for suites, private clubs, and catered events, ensuring high-quality service and timely execution.
Client Communication: Act as the primary point of contact for suite clients, taking orders, entering them into the system, and communicating with culinary staff to ensure timely delivery.
Event Management: Provide leadership and operational support for events, including handling troubleshooting, managing product quality, and ensuring smooth event execution from set-up to tear down.
Team Leadership & Staff Scheduling: Manage a team of 5-8 supervisors and 40-50 event day staff members, create and maintain staff schedules, and ensure proper staffing for each event. Ensure all team members are trained, supported, and held accountable for high service standards.
Decision-Making: Act independently to make decisions related to employee relations (hiring, termination, discipline, etc.), operational improvements, and problem resolution.
Systems Management: Assist with troubleshooting POS system issues (hardware and software), and manage cash vault opening/closing as needed.
Staff Duties: Be prepared to perform all duties expected of the staff, including event setup, service, and cleanup, to ensure smooth event operations as needed.
Inventory Management: Oversee inventory of catering supplies, ensuring proper stock levels, managing ordering processes to meet event demands without excess waste.
PAR Levels: Manage PAR (Par Levels) for all pantries and storage areas related to premium/catering services, ensuring stock is maintained at appropriate levels for efficient event execution.
Meeting Deadlines: Ensure that all catering deadlines are met to keep the operation running smoothly. Timely communication and execution are essential, as both catering and culinary teams rely on your ability to meet these deadlines for efficient event flow.
Qualifications
Availability: Must be available for all scheduled events, with a flexible schedule that includes evenings, weekends, and holidays.
Experience: Minimum of 3-5 years in catering or event management, with experience overseeing premium services (suites, clubs, catering).
Communication Skills: Excellent written and verbal communication skills, with the ability to interact professionally with suite clients, culinary teams, and event staff.
Independence & Initiative: Must be able to act on their own, make quick decisions, and proactively resolve issues as they arise.
Leadership & Mentorship: Experience leading teams, providing on-the-job training, and managing employee performance.
Technical Proficiency: Strong technical aptitude with POS systems and other relevant event management software.
Compliance & Standards: Knowledge of alcohol service policies and experience ensuring compliance during events.
Physical Stamina: Ability to stand and walk for extended periods and lift up to 50 lbs as needed for event operations.
Sanitation: Strong commitment to maintaining cleanliness and following sanitation standards for food service and event spaces.
Training & SOPs: Experience in training staff and developing Standard Operating Procedures (SOPs) to ensure consistent, high-quality service.
Deadline-Driven: Ability to meet all catering deadlines and manage timelines effectively, as the entire operation depends on this to ensure smooth event execution.
Inventory Management: Experience in managing and maintaining inventory levels, ordering supplies, and ensuring efficient use of resources for catering services.
PAR Levels Management: Proficient in managing PAR levels for all pantries and storage areas associated with premium and catering services to ensure proper stock and inventory control.
Staff Scheduling & Flexibility: Ability to generate and manage staff schedules, ensuring proper staffing coverage, while being flexible enough to step in and perform staff duties as needed to support the team during events.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Banquet Staff - Xfinity Live!
Restaurant Manager Job In Philadelphia, PA
WELCOME TO XFINITY LIVE! THIS IS PHILLY'S PREMIER DINING AND ENTERTAINMENT DESTINATION LOCATED IN THE WELLS FARGO COMPLEX. WITH MULTIPLE DINING AND ENTERTAINMENT VENUES THERE IS SOMETHING FOR EVERYONE AND THE PERFECT SPOT BEFORE DURING AND AFTER ALL SPORTING EVENTS!
Event Staff Responsibilities include, but are not limited to:
Serve menu items to guests in a prompt and courteous manner and according to the banquet event order; time the service of courses to correspond with the dining pace of the guests.
Perform pre- and post-shift side work; set-up, condiments, etc.
Clear tables after service. Remove trays of dirty dishes, silverware and glassware to kitchen for cleaning.
Respond to guest inquiries and special requests promptly and professionally to ensure guest satisfaction; notify supervisor of guest complaints or unusual situations.
Properly store all reusable goods.
Perform other duties as assigned which may include assisting with set up and breakdown of function space, and plating of meals.
Event Staff Qualifications
Basic reading and writing.
Food service experience with general knowledge of banquet operations.
Must speak fluent English.
The Event Staff position requires the ability to perform the following:
Handling, carrying or lifting items weighing up to 75 pounds (tables, chairs, trays, etc.)
Moving about the function areas.
Moving about the outlet(s)
Handling objects, products
Bending, stooping, kneeling
Withstand potential climate temperature changes in assigned work area.
Communication skills are utilized a significant amount of time when interacting with guest, cooks, wait staff, and supervisors.
Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
Moshulu Restaurant -- Barback
Restaurant Manager Job In Philadelphia, PA
AT MOSHULU A PART OF FEARLESS RESTAURANTS
What makes Fearless Restaurants special and a great place to work?!
Cuz' we give a damn!
We are part of Fearless Restaurant Group; a multi-concept group of 10 independent restaurants based in Philadelphia, PA and Long Beach Island, NJ. As a company, our talent, teamwork, resources, opportunity define us, and a workplace built on loyalty and respect. We're a creative, ambitious business with an aggressive growth strategy and require like-minded leaders to join us as we move forward.
The “legendary” Moshulu is indeed the world's oldest and largest square rigged sailing vessel still afloat, offering unsurpassed views and a unique backdrop for intimate to extraordinary dining and celebrations. From the restaurant, to our private dining rooms, and outdoor open-aired and tented decks, enjoy inventive and contemporary presentations of classic American cuisine combined with impeccable service creating a memorable experience.
For more info on the Moshulu, check out our website: ************************************
A Moshulu barback will help provide quick, efficient, and friendly service to customers. Before the bar opens, a barback stocks the bar station with liquor, straws, napkins, and garnishes to prepare for service. During service hours, they clean up the bar, remove glasses and bottles, change kegs, refill ice bins, and restock bar stations. After the bar closes, a Barback helps bartenders with closing the bar, cleaning, removing garbage, and restocking.
Salary/Benefits
$20-$25 per hour, depending on experience, plus tips
Direct deposit
Premium PPO health and dental insurance through Independence Blue Cross
Short-term disability, critical injury, and accident insurance available
Discounted gym membership at Edge Fitness Clubs
Health Savings Account plans available
Employee Dining Benefit Program at all Fearless Restaurant locations
401k through Vanguard
Restaurant Manager | Front of House | Sports Bar & Restaurant | Horsham, PA $60-65K+
Restaurant Manager Job In Horsham, PA
Front of the House Restaurant Manager
Fun, Fast-Paced, Sports Bar Concept
Horsham, PA
Salary $60-65k + bonus and benefits
We are a casual dining restaurant looking for an experienced Front of the House Manager to lead our team of professionals. With just under 20 years of experience in the industry, we are proud to offer the best Cheese Steaks outside of Philly and many other local favorites. Our restaurants feature multiple large screen TVs, so you wont miss the big game. If this sounds interesting to you, apply today! Dont miss this phenomenal career opportunity in Horsham, PA
Title of Position: Restaurant Manager
Job Description: Our FOH Manager must have a thorough knowledge of food and service. This person will provide strategic leadership and guidance to the overall operation: plan, organize, direct and coordinate the resources and activities. A high level of guest satisfaction and operational standards must be maintained. The Restaurant Manager must maintain a high level of guest satisfaction, provide strong leadership, and promote career development and team building. This particular person must understand restaurant financials including accounting, budgeting, cost control, inventory and banking methods.
Benefits:
100% employer paid health insurance
2 weeks paid Vacation
Bi-Annual Merit Based Bonus
45 hour work week
Qualifications: What makes our managers great?
Strong belief that there is no greater accomplishment than a shift well run
Ability to establish mutually honest and respectful relationships with each staff member
Willingness to lead by example
Understanding the importance of positive feedback
Confidence in ones own ability to give and receive constructive criticism
Hardworking
Absolute commitment to hospitality
Sense of urgency in every aspect of the restaurant
Assertive when necessary; empathetic always (Firm but Fair)
Believes in a team oriented approach to success
Ability to hold oneself and others accountable to the team
Friendliness
Apply Now Casual Dining Restaurant Manager in For Horsham, PA
$60-65K + bonus and benefits
45 hour work week
If you would like to be considered for this position, email your resume to *************************
Outdoor Restaurant Bar Leader
Restaurant Manager Job In Newtown, PA
Create an entertainment schedule, drinks specials, and an employee (server and bar) schedule for the summer. Provide guidance and leadership to the front of the house staff to ensure a friendly, courteous, and timely service is provided to both guests and servers who deliver beverages to guests.
Essential Duties and Responsibilities
Greet each member and guest with an upbeat voice and welcoming smile
Creates entertainment schedules, builds rapport and acts as the liaison with all bands, djs, etc.
Creates the server and bartender schedule on a minimum bi-weekly basis.
Provides guidance to all front of the house staff on policies and procedures.
Closes the bar/front of the house per guidelines and procedures.
Acts as the Manager on Duty as needed.
Prepare beverages for cocktail servers to provide guest service
Responsible for all bank and cash handling procedures in accordance with policies
Act as a cashier when settling beverage payments.
Recites complete list of beverage selections.
Mixes, garnishes, and presents drinks using standard ingredient recipes and practicing prudent portion control.
Inputs and controls ordering through register during each transaction maintaining accountability as well as receipts to guests for all beverages served.
Prepares bar for next shift, bringing all fruit and supply levels back to bar.
Maintains cleanliness of guest areas at all times including removing empty glasses/bottles
Abides by all State, Federal, and Company liquor regulations pertaining to alcoholic beverage service to minors and intoxicated guests.
Education and/or Experience:
Previous experience required
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
Friendly, welcoming, outgoing personality required
Upbeat, positive and optimistic attitude required
Effective verbal communication skills are a must
Outstanding time management and organizational skills to work in a multi-task, fast-paced environment with general supervision
Patient, courteous listener with the ability to show empathy required
Ability to interact professionally with multiple levels of personnel within the organization internally and externally
Effective verbal communication skills are a must
Highly motivated, self-starting professional
Physical Demands:
May sit, stand, stoop, bend and walk frequently during the day. May stand four (4) to twelve (12) hours per day. May need to lift up to twenty-five (25) pounds on occasion. Visual acuity to see and read fine prints. Specific vision abilities required by this role include close vision, color vision and the ability to adjust focus. Must be able to hear normal voice sounds. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role.
Work Environment:
Work in a smoke-free internal and/or external environment.
Assistant Manager: Pairings Cigar Bar
Restaurant Manager Job In Media, PA
Benefits:
Cigar Samples
Tips
Ongoing training
Fun and Energetic Environment
Career Growth Opportunities
Competitive wages
Bonus based on performance
Employee discounts
Opportunity for advancement
Pairings Cigar Bar, a unique brick & mortar cigar bar and retail store in Media, PA is currently seeking an Assistant Manager. Appreciated by our customers for its laid back, yet sophisticated style, Pairings is well known for its excellent customer service. We strive to give all customers the ultimate cigar experience whenever they visit our shop. As we grow, we are looking to refine that experience in our retail establishment. This role requires expertise in customer service, operations, and inventory management.
In order to continue to develop our business and refine our standards, Pairings is looking for a detail-oriented individual with a passion for cigars, storytelling, and customer service to support and reinforce the further refinement of our customers' in-store experience.
Working with the owners and the General Manager, you will support the daily operations of the cigar bar. The position requires onsite work in the retail store, including bartending & cigar sales. The person in this position must be manager level RAMP and Serv Safe certified. Pairings will reimburse for the cost of the training. This position is full time and includes weekend and evening hours. Key responsibilities include but are not limited to: 1. Cigar Bar Operations: o Support the General Manager in overseeing daily operations, including customer service, inventory management, general bar maintenance, and staff supervision.o Ensure a welcoming and knowledgeable environment for cigar enthusiasts, focusing on the customer experience.o Assist in training and supervising of staff, inventory maintenance, and general bar upkeep.o Ensure that staff are fully communicated with regarding all specials, events, menu changes so all staff are fully informed and can offer consistent service to customers. 3. Inventory and Product Management: o Develop & maintain product knowledge on cigars, accessories, and alcohol. 4. Administrative Duties: o Assist in scheduling, payroll processing, and other administrative duties as needed.o Ensure compliance with state and federal regulations regarding tobacco and e-commerce sales.The ideal candidate will have:o Proven experience in retail management or e-commerce, ideally within the hospitality, cigar, or luxury goods industry.o Strong communication and interpersonal skills with a customer-focused mindset.o Knowledge of cigars and cigar culture is highly preferred.o Strong communication skillso Strong customer service orientationo Excellent organizational and multitasking abilities.o Strong problem-solving skills and an ability to work independently.Interested candidates should submit a cover letter and resume to: **************************
Retail, manufacturing, and other work opportunities in the premium cigar and pipe tobacco industries.
Prepared Foods Manager/ Chef
Restaurant Manager Job In Norristown, PA
Food Service Manager
DEPARTMENT: Food Service
REPORTS TO: Store Director and Director of Food Service
FLSA STATUS: Non-Exempt
To effectively direct and supervise all functions and activities of the Food Service Department to achieve maximum sales and profit goals.
ESSENTIAL JOB FUNCTIONS:
Knowledge of merchandising techniques and “special events" within a food service setting.
To oversee and execute all operation objects set forth for the Food Service department. The food service department will include all hot foods, salad bar, store made sandwiches and salads..
Responsible for managing the budget and department expenses, sanitation, safety, regulatory compliance, menu development, preparation and service of food.
Responsible to check and verify all Food Service department deliveries and invoices to ensure accurate billing from vendors.
Responsible for maintain acceptable inventory levels to ensure the highest quality of freshness of all products.
Meet profit objectives by controlling food, supply, and labor costs and maximizing sales potential through aggressive marketing and/or promotions while controlling shrink.
Record, track, and maintain inventory levels of product used for food preparation. This includes conducting physical inventories each period.
Responsible to help assist in unloading and transporting the prepared food merchandise to sales floor or storage areas.
Maintain sanitation, health, and safety standards in work areas. Assesses sanitation practices and establishes sanitary controls as required by the county and/or state health department and company policy.
Handle damages and spoiled products according to company policies and procedures.
Ensure favorable image with guests through a clean, attractive and friendly food preparation and serving by complying with sanitation, safety, and security company policies.
Plan, develop, maintain, and execute food preparation tools essential to managing inventory and production while controlling shrink.
Observe state and health department regulations pertaining to food safety and sanitation and to also maintain a housekeeping program to ensure a clean and orderly department.
Ensure compliance to local, state, and government weights and measures, and food labeling laws.
Effectively train and develop food preparation employees on programs, equipment function, and fundamental cooking principles. Supervise and schedule personnel to achieve highest quality of customer service.
Abide by and enforce all company policies as stated in the Employee Handbook.
SUPPLEMENTAL JOB FUNCTIONS:
Conducts regular departmental meetings for the entire staff to communicate plans, programs and policies, in order to teach, resolve problems, and seek suggestions for improvement.
To oversee the prepared food department and assist in slicing and making prepared food trays when necessary.
Assists in the hiring, training, appraisal, and discipline of the food service employees.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
Minimum 2 years' prior experience in food service management, retail department management, guest relations, and/or customer service experience.
Must have to ability to read and write to properly tag merchandise, order merchandise, and maintain an acceptable inventory level.
Basic analytical and math skills necessary for interpreting invoices, gross profits, and labor percentages.
Must have strong interpersonal skills and the ability to quickly and effectively resolve issues that arise with both staff and customers.
Must have excellent oral and written communications skills for dealing with guests, employees, supervision, and vendors.
Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates. ServSafe certification or comparable required.
While performing the duties of this job, candidate will be required to stand for extended periods of time (2hrs+). Situations will require lifting, bending, stooping, pushing and pulling, occasionally having to lift objects up to, and possibly over, 50 pounds,
Basic computer skills essential with heavy focus on Microsoft programs.
Must be a vibrant and dynamic personality with a high level of enthusiasm and a sincere passion for working with people and food.
Catering Manager
Restaurant Manager Job In Blackwood, NJ
Job Details Valleybrook Country Club - Blackwood, NJ Full Time $38,000.00 - $45,000.00 Salary Food and BeverageCatering Manager
Valleybrook Country Club is looking for an experienced Catering Manager to assist the F+B team in all of the catering operations on site.
In this position, you will be helping create memorable experiences for all of our guest regardless of if they are hosting their wedding, social event, or corporate meeting. Supervise the complete catering service operation including setup, staffing, service, and clean up, ensure that guests are satisfied, and ensure the facility is locked up correctly and set for next day.
About Us:
Ron Jaworski Golf strives to be an employer of choice.
When you join our team, you won't only get to use your skills to help grow our business, you also get to join the rapidly expanding Ron Jaworski Golf family. This diverse team takes pride in working hard and playing hard. We foster a culture of opportunity by helping our employees advance their careers and always look for opportunities to promote and celebrate our hard-working staff.
We are passionate about creating memorable experiences for all of our guests while leading the pack and driving change. We strive to build customers for life by getting involved in the community around us and investing in our youth through Jaws Youth Playbook, our 501(c)(3) non-profit charity.
So, whether you love golf, delicious food, or weddings, apply below to use your talent and skills to bring smiles to our guests faces.
What We Offer:
Opportunities for Growth within the Organization
Employee Golf Privileges
Chef Prepared Shift Meals at No Cost to Employees
Ongoing Country Club/Hospitality Training and Experience
Employee Discounts
Catering Responsibilities:
Pre-Function:
Attend BEO meetings weekly
Schedule employees for optimum and efficient service for each private event
Order Linen efficiently. Keep Linens organized
Prepare assignments for staff assigned to each event. Includes assignments for each portion of the work shift; set-up, reception, event tear-down and side work
Conduct Pre Shift meeting with the staff. Inspect uniforms, review assignments, and steps of service for each event.
Review BEO with staff
Coordinate with the kitchen / chef
Ensure room is set up to guests predetermined standards
Great host for assigned event and stay in contact throughout the event
Work closely with Food and Beverage Manager and/or Private Event Coordinator to plan all events.
Check storage areas for proper supplies, organization and cleanliness
Supervise Uniform Control. Record uniforms issues
Ensure front and back of the house are maintained in a clean and orderly fashion
Know the menu for each function served and be able to explain the major ingredients and preparation methods for each item to be served
Ensure that assigned employees have reported to work and report any absent or tardy employees
Inspect the scheduled function area/room for cleanliness, working condition and proper setup
Assign stations and side work to in accordance with departmental Procedures
Function:
Ensure all employees are ready to go when doors open
Learn the names and personally recognize our guests and regular customers
Work with host to ensure timing of service
Have servers on floor at all times possible: busing/clearing/handing guests questions
Ensure replenishment of items as specified on banquet event orders and requested by function contact
Anticipate customer's needs, respond promptly and acknowledge all customers
Be able to determine when a guest should not be served additional alcoholic beverages, in accordance with alcohol service policies
Resolves guest complaints within scope of authority; otherwise refers the matter to management.
Notifies supervisor and/or security of all unusual events, circumstances, missing items or alleged thefts
Schedule employees breaks in order to not disrupt service
Post Function:
Ensure that unused food is returned to the kitchen and all other food items are broken down and properly stored
Total all outstanding charges for the function, prepare check and present to function contact for payment adhering to all cashiering procedures/policies
Check storage areas for proper supplies, organization and cleanliness
Informs management of additional supplies needed
Set the room for next event
Working Conditions:
Employee must be able to lift/handle up to 60 lbs. occasionally
Work extended hours during golf and holiday season
Work weekends and holidays
Physical activity including long periods of standing, walking, bending
Operate food service equipment and clean food service areas
Fast paced high traffic areas with a moderate to loud noise level and eye on labor costs