Client Experience & Hospitality Manager 561490 $90K-$100K
Restaurant Manager Job In Washington, DC
Client Relationship Manager - Hospitality Focused
We are seeking a highly skilled and motivated Client Relationship Manager with a strong background in Hospitality, specifically from food & beverage, catering, or conference room services, to oversee and enhance our operations. This role is designed for an individual passionate about providing exceptional service, managing high-profile client relationships, and leading a team to deliver unparalleled client experiences.
Key Responsibilities:
Client Relationship Management
Build and foster both local and national client relationships to ensure long-term satisfaction and growth.
Develop strategic account plans that leverage operational capabilities to provide value and enhance service delivery.
Identify and implement operational efficiencies to drive cost-saving initiatives and service enhancements.
Lead client reporting meetings, analyzing data and metrics for monthly, quarterly, and annual business reviews.
Develop and implement client satisfaction surveys to continuously improve service and address client needs.
Operational Leadership - Hospitality Services
Oversee day-to-day operations of hospitality and front-of-house services, ensuring a seamless client experience.
Create and maintain operational manuals and workflows to ensure compliance and operational efficiency.
Track and monitor key performance indicators (KPIs) and service level agreements (SLAs) to maintain client expectations and deliver excellence.
Continuously improve service standards by evaluating and implementing new practices through people, process, and technology.
Maintain a tour-ready environment that consistently exceeds client expectations, ensuring that all areas are clean, organized, and well-stocked.
Coordinate and lead operational audits to ensure quality standards are consistently met across client sites.
People Leadership - Team Management
Lead and develop a high-performing team focused on hospitality, conference room management, food & beverage services, and reception support.
Attract, retain, and motivate team members while ensuring professional attire and top-tier customer service standards are maintained.
Provide ongoing mentorship, feedback, and coaching to ensure operational excellence and employee growth.
Collaborate with Human Resources on recruitment, employee retention, and managing performance, including hiring, performance reviews, and disciplinary matters.
Encourage continuous learning and development, supporting career growth and succession planning.
Business Development
Identify and pursue opportunities to expand services within the existing client base, supporting business growth and enhancing client satisfaction.
Contribute to sales and marketing strategies, providing insights to help build new client relationships and strategic partnerships.
Lead prospect tours, showcasing the quality of service, operations, and technology.
Financial Management
Manage the financial health of client portfolios, including budgeting, forecasting, and margin improvement.
Oversee expenses, ensuring adherence to budgets and financial guidelines.
Collaborate with finance teams to ensure the accuracy and timeliness of invoices and billing, in alignment with client contracts.
Qualifications and Experience:
5+ years of experience in the hospitality industry, specifically in food & beverage, catering, or conference room management.
Proven leadership experience in managing long-term client relationships and ensuring client satisfaction.
Strong background in managing and mentoring teams, with excellent people management and conflict resolution skills.
Ability to think critically, analyze data, and strategize effective solutions under pressure.
Exceptional communication skills, both verbal and written.
Experience working in a fast-paced environment, adapting to constantly changing priorities.
Proficient in Microsoft Office Suite; familiarity with performance measurement tools and workforce management functions is a plus.
Ability to maintain confidentiality and manage sensitive client information.
A professional, polished demeanor with excellent attention to detail.
Additional Information:
Overnight travel may be required.
Bachelor's degree or equivalent experience required.
A passion for client service and a commitment to excellence in hospitality is a must.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Internal candidates only: The compensation outlined is applicable for candidates that are fully qualified for the role based on their education and experience. If Forrest Solutions selects an internal candidate that does not meet the full requirements of the role; the position structure, title, and compensation may be adjusted accordingly.
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Catering Sales Manager
Restaurant Manager Job In Washington, DC
The Westin DC City Center is seeking an experienced Catering Sales Manager to join our esteemed team. Our hotel, situated on M Street, boasts 410 guest rooms and over 20,000 square feet of event space.
The primary responsibility of the CSM will be to drive group revenue through proactive sales initiatives.
The key duties and responsibilities for this position include:
- Actively soliciting, negotiating, and confirming new and repeat business through various strategies to maximize revenue and achieve or exceed established financial goals.
- Preparing and executing sales contracts, event orders, and group resumes.
- Coordinating all group event details with clients including guest room types, special requests, amenities, and other essential components
-Coordinating with Group Sales Managers including event space requirements, equipment needs, menus, billing, and other essential components.
- Identifying potential customers, accounts, and markets while fostering new business opportunities and nurturing existing relationships to meet assigned revenue targets.
- Navigating the sales process, which encompasses qualifying, negotiating, closing, and detailing group and/or catering leads.
- Reviewing, evaluating, and executing sales contracts with clients.
- Developing and maintaining an organized filing and tracking system to ensure all sales activities are documented and regularly updated.
- Performing any additional tasks necessary to support the primary objectives of the role.
Requirements:
- A minimum of 1-2 years of experience in hotel sales.
- Proficiency in Microsoft Office applications.
- Experience with Marriott CI/TY is preferred.
- Excellent written and verbal communication skills.
Competencies:
- Demonstrates a thorough understanding of organizational dynamics, effectively navigating both formal and informal channels to achieve objectives.
- Exhibits strong negotiation skills, adept at resolving differences amicably while maintaining relationships and earning trust in high-stakes situations.
- Committed to meeting the expectations of both internal and external customers, leveraging feedback to enhance products and services, and fostering effective relationships.
We invite qualified candidates to apply for this exciting opportunity. Thank you for considering a career with The Westin DC City Center.
Over $100K Potential Annual Earning - Restaurant Manager
Restaurant Manager Job In Washington, DC
Panda Express managers can have the opportunity to embody an entrepreneurial spirit while learning from a very hands-on and fast-paced environment. As a General Manager, you will be in charge of a $1-2 million business and oversee the development of your team, ensuring guest satisfaction and running a profitable restaurant. From the hiring, managing and directing of associates to achieving financial goals and ensuring the delivery of exceptional guest experiences, you create your own success story. Because of this, Panda also offers a best in class compensation package, including uncapped profit sharing bonuses based on your growth.
To prepare you for success, all Panda leaders participate in a comprehensive 6+ week Store Leadership Training Program to help build the foundation to become a high performing and inspiring Leader at Panda. The program focuses on:
People Development: The ability to hire, train, coach and develop the right talent for your restaurant
Guest Experience: Upholding the highest food quality and guest service standards while developing marketing acumen
Financial: Ability to understand sales growth, cost management, and profit growth
Kitchen Management: Ensure food safety, maintain product inventory and develop the culinary skillset to prepare all entrees at the highest level
Operations: Maintain cleanliness, safety standards, and apply knowledge of all policies, procedures and practices
We offer our Full-Time Management Team:
Progressive Compensation Package and Excellent Bonus Opportunity
5 or more Weeks of Comprehensive Training to prepare you for success
On-Going Career & Leadership Development
Medical, Dental, and Vision Insurance
401 K with Company Match
Paid Time Off and Paid Holidays
Associate Discounts (Panda Express, Hibachi San, Panda Inn plus Theme Parks) and free meals when you work
Lucrative Associate Referral Bonus
Pre-Tax Dependent Care Flexible Spending Account
GM: $27/hr + bonus. (Potential earning over $110K/year)
AM: $24/hr + bonus. (Potential earning over $80K/year)
About us:
Panda Express is part of Panda Restaurant Group, the world leader in Asian dining experiences that also includes Panda Inn and Hibachi-San. At Panda, we all share a common mission: "Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives." Guided by this mission, we are a family dedicated to creating an organization that inspires better lives for our people and our communities in which we serve. Whether through sharing good food with guests or providing opportunities for professional and personal growth with associates, all are embraced in our genuine family environment that is uniquely Panda.
Panda was founded in 1983 in Glendale, California Panda Express is the largest family-owned American Chinese Restaurant concept in America. As America's favorite Chinese restaurant, Panda Express has close to 2,400 locations globally and continues to grow over 100 restaurants annually.
* Named one of "America's Best Employers"
* Great Place to Work certified
* The Safest Restaurant Chain in the US during the pandemic
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Job Requirements
Education and Experience:
Associate's degree (Bachelor's Degree above with OPT status for H1B)
Minimum one to two years of Operations experience
Some leadership experience
Must pass Cooking Test annually
Must be flexible to move to a store within a radius of 50 miles from home
Work a flexible schedule, including weekends
ADA Statement: While performing duties, counter areas are often hot with steam from steam table and food vapors. Work space is restricted and employees are expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees may be required to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high.
Panda Restaurant Group, Inc is an Equal Opportunity Employer.
The Springs Resort Food & Beverage Director
Restaurant Manager Job In Washington, DC
is for Spring 2025.
Schedule:
Weekdays + Weekends
Who you will be working for: The Springs Resort
The Springs Resort, located in the heart of Pagosa Springs, Colorado, is a renowned luxury destination celebrated for its 25 naturally hot therapeutic mineral pools from the deepest geothermal hot spring, The Mother Spring. Nestled alongside the San Juan River, the resort offers breathtaking views of the surrounding mountains and is an ideal retreat for relaxation and rejuvenation. Guests can indulge in world-class spa treatments, unwind in the healing waters, and experience the tranquil ambiance of this serene getaway. With a commitment to wellness and exceptional guest service, The Springs Resort provides an unforgettable experience for visitors seeking both adventure and relaxation in a stunning natural setting.
Where you will be working:
· 323 Hot Springs Blvd, Pagosa Springs, CO, 81147
· One of the best hot springs in the world.
· The world's deepest aquifer by Guinness World Records.
· Certified Great Place to Work May 2024-May 2025.
Your mission:
Should you choose to accept it…
The Food & Beverage Director provides leadership and management of the Food & Beverage Division by establishing quality plans which result in the long-range continued growth and profitability of the division and resort. The ideal candidate will lead a culture that inspires associates to be caring, engaged and focused on creating memorable experiences for our guests. The food in our outlets will support the vitality of our guests, leaning into making options that are health-forward, while still providing familiar cuisine for all of our guests to enjoy.
Where you can make an impact:
Ensure friendly, efficient service across all F&B outlets, including Restaurant, Room Service, Lounge, Market, and Banquets.
Manage budgeted payroll, overhead costs, and improve sales revenue to meet or exceed goals.
Lead and organize daily Food & Beverage operations, ensuring high-quality food and service.
Foster a positive work environment, developing and supporting the F&B team.
Continuously improve guest and employee satisfaction by addressing feedback.
Function as a Chef when needed, providing culinary expertise and support.
What Sets You Apart:
Education/Formal Training:
High school diploma or equivalent required; a degree in hospitality management, culinary arts, or a related field is preferred.
Experience:
5-7 years of food and beverage management experience, with at least 3 years in a leadership role in a resort or hospitality setting.
Knowledge/Skills:
Proven leadership and team management skills.
In-depth knowledge of food and beverage operations, including restaurant, banquet, and bar management.
Strong financial acumen with experience in budgeting, cost control, and revenue management.
Excellent communication and customer service skills.
Ability to thrive in a fast-paced environment, with a strong focus on multitasking and problem-solving.
Culinary expertise and the ability to function as a Chef when required.
Must be able to travel to The Springs Resort & Spa.
Where benefits shape a better life:
Free rentals for ski equipment, tubes, kayaks, paddle boards, discounts on rafting and Hot Air Balloon rental discounts.
Free professional theater tickets.
$300 Experiential Fund (only for Full time)
$200 housing stipend (only for full time)
Soaking, bring up to 8 friends or family.
Local shopping discounts.
Food discounts, 30% on Wednesdays and 20% on other days.
Extra income on guest shout outs.
The ability to get hotel discounts in Texas. We own and manage hotels in Houston and San Antonio.
Why Our Team Members Build Long-Term Careers with Us:
Career Growth Opportunities
Fast-Paced Environment
Making a positive Impact on Guests
Employee Benefits and Perks
Opportunities for Training and Development
To learn more about us:
· ************************
· Instagram - pagosahotsprings
If you have any questions reach out to Tom Sottek @ ****************************
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Assistant General Manager
Restaurant Manager Job In Baltimore, MD
THB Bagelry and Deli was built with a mission to enthusiastically share positive energy with the world. From the food we make to the conversations we have with people, our goal is to transfer our love and passion for what we do to everyone we encounter. We recognize that everyone has their own unique energy, which is why we encourage people to eat their food on their terms. Whether you want to grab a quick coffee, or comfortably linger over a bacon, egg, and cheese while chatting about your weekend plans or business, we get it and we support it. Our THB is truly Your THB.
Position Purpose:
We are searching for an aspiring leader who is driven, energetic, collaborative and adaptable, who has a passion for delivering an exceptional guest experience with a smile. As an Assistant General Manager, you will be the face of THB to guests and to team members, and you will lead the front-of-house team to success by coaching and keeping harmony among all team members and by providing excellent guest service at all times. If you are looking for a career advancement opportunity and if you are passionate about inspiring others, coaching and developing a team, and delivering an exceptional guest experience, then this position may be a good fit for you.
Essential Functions and Basic Duties:
-Be familiar with company mission and vision and transfer those values to the rest of THB family
-Continuously strive to recruit, onboard develop and maintain a strong front-of-house team in order to create a great team environment, using approved interview and hiring standards
-Create schedules that provide a high level of guest service and maintain quality of life for the team
-Promote an exceptional guest experience, modeling the right behaviors, greeting guests, conducting table visits, and coaching the team to ensure guest satisfaction
-Always be a coach and mentor, recognize high performing team members and support career advancement opportunities
-Be a menu expert, knowing everything about everything, taking orders and assisting in food preparation as needed
-Coach the staff to look for opportunities to up-sell to guests and to make guests aware of promotional items
-Keep the Bagelry clean and safe, monitoring compliance with all regulatory standards
-Control inventory for coffee, milk, chips and bottled beverages
-Hold monthly Employee Development Meeting with front of house team; provide regular feedback to GM
-Perform other duties and/or special projects as assigned or as required in response to ever changing business needs
-Perform all the necessary tasks associated with managing the business in the absence of the General Manager
What we Offer:
-45 to 50 hour, 5-day work week
-No late nights
-Alcohol-Free Environment
-Quarterly Bonus based on Results
-Company Benefits to include Sick Time, 401K with company match, Health, Dental & Vision
Required Knowledge and Experience:
-Must be at least 21 years of age
-Proven work ethic, punctual
-Dedication to providing exceptional customer service
-Good communication skills, and strong interpersonal and conflict resolution skills
-Exceptional team building capability
-Basic business math and accounting skills
-Strong analytical/decision-making skills
-Basic personal computer skills
-Bi-lingual (Spanish) skills are a plus
-1+ years experience working in food service or retail environment
-Supervisory experience preferred but not required
-Must have a valid drivers license and access to a personal vehicle before, during and after the workday
Required Education:
-High School diploma or equivalent preferred
Working Conditions:
This is a fast-paced, high-volume environment with access to kitchen equipment in tight quarters. Slip resistant shoes are the standard for the team.
Physical Activity:
Must have the ability to stand or walk for long periods of time. Bending and lifting (up to 50 lbs) are also required.
THB Bagelry and Deli is an equal opportunity employer. We value a diverse workforce and an inclusive culture. THB encourages applications from all qualified individuals and does not discriminate, and will not tolerate discrimination, on the basis of race, ethnicity, color, religion, sex, pregnancy, gender, gender identity or expression, national origin, sexual orientation, age, national origin or ancestry, genetic information, political affiliation, physical or mental disability, military or veteran status, or any other protected status under federal, state or local law. Our employment decisions are solely made according to qualifications for the positions.
RequiredPreferredJob Industries
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General Manager
Restaurant Manager Job In Washington, DC
We are seeking an exceptional General Manager to lead the opening and oversee the daily operations of a high-end French Mediterranean restaurant and champagne lounge in downtown Washington, D.C. This exquisite venue aims to attract and serve the international community that DC encompasses and redefine fine dining with an opulent ambiance, refined cuisine, and world-class service. Adding to the allure, the restaurant will feature a world-renowned, top French chef, celebrated globally for his extraordinary culinary artistry. His unparalleled skills and innovative approach will make the restaurant a true culinary landmark, elevating it to the forefront of the global fine dining scene.
As the General Manager, you will be at the forefront of creating a one-of-a-kind guest experience, establishing impeccable standards, and positioning the restaurant as a premier destination for luxury dining and sophisticated social gatherings. This is an extraordinary opportunity to join from the ground up, bringing your extensive expertise in luxury dining and hospitality to a high-profile role. You will have the chance to shape and elevate an iconic new establishment in D.C.'s vibrant culinary scene, catering to a discerning clientele and setting new benchmarks for excellence in service, quality, and ambiance.
Key Responsibilities
Operational Excellence
Oversee all aspects of daily restaurant operations, ensuring that all established systems, processes, and standards are rigorously upheld to provide a seamless, high-quality guest experience.
Maintain an unwavering commitment to consistent quality improvement, championing best practices and encouraging all managers to elevate their performance.
Leadership & Team Development
Build, mentor, and lead a high-performance team across all areas (front-of-house, kitchen, and support staff) that exemplifies professionalism and luxury service.
Act as a role model for other managers and staff, driving them to excel and take pride in delivering an unforgettable dining experience.
Mentor and develop managers and staff, fostering individual growth, advancement opportunities, and a culture of care and collaboration.
Guest Experience
Foster an environment of exceptional service, treating all guests and staff in a way that upholds the restaurant's high standards and reputation.
Personally ensure that VIPs and high-profile guests receive a memorable experience, handling escalated issues with grace and professionalism to turn challenges into positive outcomes.
Sales & Financial Management
Manage budgets and financial performance to meet revenue goals while maintaining the balance between profitability and exceptional guest and staff experiences.
Follow established budget guidelines, making financially sound decisions in alignment with P&L expectations.
Prudently adjust actions to maximize profitability, consistently monitoring inventory, cost control, and expense management for optimal financial results.
Strategic & Long-Term Decision Making
Make strategic decisions that align with the long-term interests of the restaurant, focusing on sustainable growth and enhancement of the venue's reputation.
Seek new opportunities to improve operations and elevate the guest experience, always with a focus on enhancing quality, service, and brand image.
Brand & Culture Development
Partner with ownership to maintain the restaurant's unique blend of French Mediterranean influences, ensuring it reflects the desired image and elevates the restaurant's standing as a top luxury dining destination.
Consistently communicate goals, concerns, and updates with ownership, fostering transparency and collaboration in support of the restaurant's objectives.
Compliance & Safety
Ensure full compliance with health, safety, and licensing regulations, creating a safe, welcoming environment for guests and staff alike.
Uphold all company policies and legal requirements without exception, promoting a culture of safety, integrity, and accountability.
Reputation & Integrity
Uphold the restaurant and ownership's reputation, demonstrating an exemplary work ethic and professional conduct.
Work with a proprietary mindset, always acting in the best interest of the restaurant's image and standing in the community.
Qualifications
7+ years of experience as a General Manager or senior management role in luxury dining or fine-dining restaurants.
Proven track record of achieving high guest satisfaction, building strong teams, and meeting financial targets.
Exceptional leadership, organizational, and interpersonal skills with a passion for guest experience and luxury service.
Strong knowledge of financial management, cost control, and budgeting.
Bilingual proficiency in French is preferred; fluency in Italian or Spanish is also highly valued.
Familiarity with French Mediterranean cuisine or similar high-end dining experience preferred.
Perks
Be part of a premier restaurant at its inception, redefining luxury dining in D.C.
Competitive salary with performance-based incentives.
Opportunities for career growth and development within an elite culinary brand.
General Manager
Restaurant Manager Job In Tysons Corner, VA
General Manager - Ometeo (Long Shot Hospitality)
Exciting leadership opportunity with Ometeo and the Long Shot Hospitality family-recent winners of the 2024 RAMMY Award for Restaurateurs of the Year!
We are seeking a General Manager with fine dining and high-volume experience to lead our team at Ometeo.
Who We're Looking For:
The ideal candidate is a dynamic hospitality leader with:
✔ 3-5 years of restaurant management experience and at least 2 years as a GM
✔ Proven success in high-volume restaurant leadership and financial performance
✔ A track record of team building and fostering a strong restaurant culture
✔ Exceptional coaching and mentoring skills
✔ Above-average food & beverage knowledge
✔ Deep understanding of restaurant operations and guest experience
We're looking for passionate, professional, and positive leaders who are enthusiastic about hospitality and eager to build strong community connections.
About Ometeo:
Ometeo is Northern Virginia's go-to spot for a fresh, fun, and elevated take on Tex-Mex cuisine. Inspired by flavors from West Texas to the Gulf Coast, our culinary approach respects tradition while embracing innovation. Led by award-winning chefs Kyle Bailey and Top Chef winner Gabe Erales, we focus on:
✔ Thoughtfully sourced ingredients
✔ Expertly crafted food & cocktails
✔ Warm, welcoming hospitality
Our goal? To be one of the best and most unique dining experiences in the DMV.
Why Join Long Shot Hospitality?
Long Shot Hospitality is a DC-based, award-winning restaurant group known for creating standout dining experiences. We foster a supportive team environment with room for growth-this is an excellent opportunity for an ambitious leader to thrive in a growing company.
What We Offer:
✔ Competitive salary (commensurate with experience)
✔ Quality-of-life scheduling
✔ Two weeks paid time off + 5 sick days
✔ Bi-annual bonus structure
✔ Company healthcare plan
✔ 50% company-wide dining discount
✔ Parking benefits
✔ Daily shift meal
✔ Strong leadership support & growth opportunities
Ometeo is an equal opportunity employer.
If you're ready to take on your next challenge and be part of something special, we'd love to meet you!
Apply Now: Submit your resume and a brief cover letter explaining why you're the right fit for Ometeo.
Follow us on Instagram: @ometeotexmex
Learn more: ********************
If you have any questions or are interested in any other Long Shot Hospitality job opportunities, please email *******************************
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Food Service Director
Restaurant Manager Job In Washington, DC
Aramark Student Nutrition provides food and nutrition services to over 350 school districts in the U.S. It offers public and private education institutions a variety of dining options including breakfast and lunch programs, after-school snacks, catering, nutrition education and retail operations. We partner with schools to create culinary experiences that propel students to success. Our goal is to provide healthy, nutritional meals with a stellar dining experience for our communities. For more information on Aramark's Student Nutrition food service programs, please visit Aramark Student Nutrition.
The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu.
COMPENSATION: The salary for this position is $85,000.00 to $90,000.00, depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include a bonus or commission (if relevant). This is Aramark's good faith and reasonable estimate of the range of compensation for this position as of the time of posting.
BENEFITS: Aramark offers a wide array of comprehensive benefit programs and services including medical, dental, vision, and work/life resources to our benefits-eligible salaried Aramark employees. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Salaried eligible benefits may vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.
Job Responsibilities
Leadership
• Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance
• Ensure food services appropriately connects to the Executional Framework
• Coach employees by creating a shared understanding about what needs to be achieved and how to execute
• Reward and recognize employees
• Ensure safety and sanitation standards in all operations
Client Relationship
• Identify client needs and effectively communicate operational progress
Financial Performance
• Adopt Aramark process and systems
• Build revenue and manage budget, including cost controls regarding food, beverage and labor
• Ensure the completion and maintenance of P&L statements
• Achieve food and labor targets
• Manage resources to ensure quality and cost control within budgetary guidelines
Productivity
• Implement and maintain Aramark agenda for both labor and food initiatives
• Create value through efficient operations, appropriate cost controls and profit management
• Full compliance with Operational Excellence fundamentals, including food and labor
• Direct and oversee operations related to production, distribution and food service
Compliance
• Maintain a safe and healthy environment for clients, customers and employees
• Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
Key Responsibilities
• Establish and maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development
• Develops operational component forecasts and can explain variances. Responsible for components accounting functions.
• Ensures that requirements for appropriate sanitation and safety levels in respective areas are met
• Coordinates and supervises unit personnel regarding production, merchandising, quality and cost control, labor management and employee training
• Recruits, hires, develops and retains front line team.
• Conducts period inventory
• Maintains records to comply with ARAMARK, government and accrediting agency standards
• Interacts with Client Management and maintains effective client and customer relations at all levels with client organization
• May participate in sales process and negotiation of contracts
• Looks for opportunities to implement new products and services which support sales growth and client retention
Additional Responsibilities
• Manage the front of the house of the dining operation (Cafeteria/ Residential Dining Facility)
• Develop and implement food service plans aligned with the client's mission and vision, to include sustainable practices
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
• Requires at least 4 years of experience
• Requires at least 1-3 years of experience in a management role
• Requires previous experience in food service
• Requires a bachelor's degree
• Strong communication skills
• Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships
• Ability to demonstrate excellent customer service using Aramark's standard model
• Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
• Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
• Must be able to stand for extended periods of time.
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General Manager
Restaurant Manager Job In Sterling, VA
TheMilVet is partnered with PE clients who are consolidating fragmented industries across America. These are industries that have no national presence or brands that dominate the market. Our PE partners create value through consolidation and quickly scaling the core business in a high growth environment. As an example, a sister portco in this fund grew its revenue from $0 to $2B in 4 years and after 300+ acquisitions. For more information about his strategy, we've included an article from the
Harvard Business Review
. Private Equity Needs a New Talent Strategy
Our clients enter a market through acquisition, hire a leader to be its champion for growth [the General Manager], and begin to rapidly scale the local market. As the new market grows, they search for other local complementary businesses to tie under the newly hired GM. Assuming performance, the goal is for the new GM to grow into the market leader responsible for multiple companies.
This PE client is a top-decile private equity fund with a long history of successful investments in professional, residential, and tech services. This specific holding company is an investment out of its 9th fund, which will have ~$4.5 billion of committed capital and is focused on acquiring and growing residential home services companies. Company revenue has grown from $0 to $400M in 12 months.
Their executive leaders who are building this firm are experienced PE operators and represent an all-star team. Past GM hires have included high performing Veterans with strong leadership skills and next-level execution abilities. Military profiles include leaders from Special Forces, Ranger Regiment, the nuclear Navy, USMC Infantry and MARSOC, etc.
Position Details:
This is an opportunity to be a General Manager at one of the company's partner brands. The GM will oversee all aspects of a location's day-to-day operations; the person is the ‘sunrise and sunset' for the entire business. The GM will drive growth, performance metrics, create an amazing workplace culture and develop all staff and management, constantly striving to be a world-class operator and helping others to do the same.
You will own the full operating P&L of a specific geography in the continental US and will be responsible for driving organic growth of the business. You will be supported by regional presidents, partner services teams that work at the holding company level, and adjacent business CEOs.
Additional primary responsibilities will include:
Successful integration of tuck-in acquisitions that occur in your market area
Hiring and managing business leaders within your company
Partnering with peer CEOs to ensure that best practices are shared across the full platform
Working with peers and leadership to share best practices
Your Professional Qualifications:
Strong academic profile. Can be right out of MBA or have 2-3 years experience in finance, sales, operations, etc.
Key attributes for the right hire:
Unmatched will to win as a team
Ownership mentality
Growth mindset
Able to identify opportunities, motivate employees, and create a culture of growth
Data-driven decision making
KPI focused
Servant leader mindset
History of building great teams of A-players with high retention
Enjoys building a team-first mentality
Bias for action
History of operating at high pace of play
Deep respect for blue-collar workers
Compensation:
Mid - Upper $200Ks OTE
Performance-based equity
Industry-leading benefits package
Food Service Assistant Manager
Restaurant Manager Job In Waldorf, MD
*Join Dash In as our Food Service Assistant Manager in Waldorf, MD!* *Why You Should Join Dash In:* * *401(k) Plan:* Up to 7% company match to help you plan for your future. * *Paid Time Off:* 3 weeks vacation, 6 sick days, 4 personal days, 8 holidays each year.
* *Community Service:* 2 paid days off for volunteering in local initiatives.
* *Paid Parental Leave*, *Pet Insurance*, and *Life Insurance*.
* *Medical, Dental, and Vision Insurance* with HSA options.
* *Tuition Reimbursement*: 100% for continued education and growth.
* *Training and Development Programs*: Access to management development programs.
* *Employee Discounts*: Enjoy food discounts, free beverages, and discounted car washes.
* *Flexible Schedules* to fit your lifestyle.
* *Supportive Culture*: Join a dynamic, inclusive team with a focus on collaboration, innovation, and fun.
*About Dash In:*
Dash In, part of the Wills Group, operates over 60 locations across Maryland, Virginia, and Delaware. We're not your average convenience store - Dash In blends high-quality food service, retail convenience, and fuel in a 24/7 environment, all while focusing on creating an exceptional guest experience. As a *Great Place to Work™ Certified* company, Dash In is committed to building a people-first culture, prioritizing growth and career development for every employee. With a long history of innovation and community engagement, we strive to lead the way in the convenience industry.
*Job Overview:*
As the Food Service Assistant Manager, you'll play a key role in ensuring the smooth operation of our food service department. You'll support the Store Manager in leading a team, overseeing food preparation, managing inventory, and ensuring compliance with safety and quality standards. You'll contribute to sales growth, guest satisfaction, and overall operational success.
*Key Responsibilities:*
* *Team Leadership:* Recruit, train, and develop a high-performing food service team.
* *Inventory & Operations:* Manage food orders, maintain inventory levels, minimize waste, and ensure operational excellence.
* *Food Safety & Quality:* Oversee food prep and compliance with safety protocols (ServSafe preferred).
* *Guest Engagement:* Ensure high levels of guest satisfaction with exceptional food quality and service.
* *Audit & Inspections:* Meet or exceed performance standards in third-party audits and health inspections.
* *Acting Manager:* Step in as acting Store Manager when needed.
*Requirements:*
* 3+ years of experience in food service, retail, or customer service roles.
* 2+ years in a leadership role.
* Flexibility to work various shifts (days, nights, weekends, overnights).
* Strong problem-solving, organizational, and communication skills.
* ServSafe certification preferred.
*Ready to contribute to a certified Great Place to Work™ and advance your career with Dash In? Apply now!* *Dash In is an equal opportunity employer.* We do not discriminate based on age, race, religion, color, disability, sex, sexual orientation, or national origin.
Job Type: Full-time
Pay: $22.00 - $26.00 per hour
Expected hours: 40 - 45 per week
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Flexible schedule
* Health insurance
* Paid time off
* Paid training
* Vision insurance
Shift:
* 8 hour shift
* Day shift
* Evening shift
* Morning shift
* Night shift
Shift availability:
* Day Shift (Preferred)
* Night Shift (Preferred)
* Overnight Shift (Preferred)
Ability to Commute:
* Waldorf, MD 20602 (Required)
Ability to Relocate:
* Waldorf, MD 20602: Relocate before starting work (Required)
Work Location: In person
General Manager
Restaurant Manager Job In Baltimore, MD
The primary duty of the General Manager is to ensure that the stores are operating in compliance with the company standards daily. The General Manager reports to the District Manager and is responsible for overseeing a designated store and managing 10 stores within Baltimore/Washington International Airport.
Job Responsibilities
Responsible for managing sales, shrink and all controllable expenses.
Manages execution of all company initiatives.
Effectively & proactively recruits and develops store teams.
Manages team to ensure progressive improvement of store performance.
Builds positive morale in area.
Partners with property management and maintains continuous communication.
Complies with all company Policy and Procedures and holds teams accountable for the same.
Utilizes performance appraisals and continuous coaching effectively to develop management.
Ensures that the management and sales staff is trained and developed to meet company expectations.
Maintains well documented financial controls and accountability.
Ensures that a clean, fresh, and orderly store environment is maintained.
Effectively communicates with District Manager regarding any employee issues.
Collaborates with buying team to ensure inventory and stock levels are in line to maximize business.
Oversees the effective merchandising of inventory.
Establishes and builds relationships with their respective properties.
Other duties may be assigned.
Job Requirements
Related experience and/or training; or equivalent combination of education and experience.
Bachelor's degree preferred, High School diploma required.
3 years + experience in multi-unit leadership in a retail environment.
Understands and can speak to Retail Math including all KPI's
Basic knowledge of Microsoft Office Suite
Passion for phenomenal customer service and is results/goal oriented
Strong verbal and written communication skills.
Comfortable managing a team and highly self-motivated.
Organized, detail oriented, and strong time management skills.
Resident General Manager
Restaurant Manager Job In Washington, DC
Become part of Restaurant Associates, the industry's leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards
,
This is R/A !
Job Summary
Working as a
Resident General Manager,
you are responsible for managing a large multi-unit corporate dining account. You will provide mentorship and motivation to the associates. You will offer overall planning and direction within your accounts to achieve operations and financial goals.
Key Responsibilities:
Coordinate day-to-day operations for a multi-unit corporate dining account.
Audit units to ensure conformance with the Company, government, and accrediting agency standards, regulations, and codes regarding food storage, preparation, sanitation, and record keeping.
Effectively manage and lead a team of associates in multiple locations while maintaining strong client relations, ensuring that the food offered to the customers is of outstanding quality.
Manage planning, budget analysis, and reporting for the account.
Interpret and ensure compliance with policies, procedures, and guidelines to promote their consistent application.
Be proficient in all aspects of foodservice management, with a proven track record of success.
Take proactive and positive approaches; interact professionally with a diverse group of associates, peers, managers, suppliers, clients, and customers.
Embrace excellence in customer service for both internal and external customers; have excellent verbal and written communication and customer service skills.
Demonstrate initiative and good judgment in assisting customers, clients, peers, and subordinates.
Exhibit a high level of resilience during stressful periods and the ability to handle last-minute changes.
Ensure consistent and fair administration of personnel policies.
Preferred Qualifications:
Bachelor's degree required.
Strong leadership and communication skills.
5+ years' experience in food service within corporate dining, education, healthcare, or military.
Financial and business insight.
Demonstrate a strong ability to think critically, with a focus on implementing and evaluating action plans.
Ability to travel between local accounts.
Excellent computer skills, including advanced spreadsheet and proficiency at learning software.
Strong analytical and organizational skills.
Ability to multitask and prioritize in a fast-paced, dynamic work environment.
Apply to Restaurant Associates today!
Restaurant Associates is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Associates at Restaurant Associates are offered many fantastic benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Applications are accepted on an ongoing basis.
Restaurant Associates maintains a drug-free workplace.
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Req ID: 1375181
Restaurant Associates
Michael Abbey
[[req_classification]]
Restaurant Supervisor - Urgently Hiring
Restaurant Manager Job In Waldorf, MD
Taco Bell - Waldorf is currently hiring a full time or part time Restaurant Supervisor for our Waldorf, MD location. A Restaurant Supervisor should not only supervise their team but lead it to acheive their goals. A Restaurant Supervisor will assist in the planning and management at Taco Bell - Waldorf in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals. Applicants for this role should have effective verbal and written communication skills.
Restaurant Supervisor responsibilities
-Monitor team members to follow all service standards.
-Supervise service of guests, being watchful of signals from guests in need of service.
-Assist manager to establish and monitor sidework duty completion.
-Read daily communication sheets from previous shift and prepare one for the following shift.
-Check restaurant for cleanliness and set up. Check tables for cleanliness and proper set up.
-Communicate both verbally and in writing to provide clear direction to staff.
-Comply with attendance rules and be available to work on a regular basis.
-Perform any other job related duties as assigned.
Thanks for your interest in this role. We hope to meet you soon. Taco Bell - Waldorf is hiring immediately, so please apply today!
Restaurant Manager (Service Manager-Fine Dining)
Restaurant Manager Job In Washington, DC
Who We Are
Since opening our doors in 1992, we have dedicated ourselves to creating exhilarating moments and enduring memories. To do so, we bring our core values to your table every day:
Culinary Excellence, Sustainable Seafood, Southern Hospitality, Company Culture, and Philanthropy are what make Truluck's, Truluck's.
Our restaurant managers play a key role in the delivery of these core values.
We are here to make good things happen for other people.
We are currently seeking Fine Dining Service Manager candidates who will dedicate themselves to exceptional hospitality as a member of our leadership team. The Restaurant Manager leads multiple departments and assists the General Manager in the overall leadership of the restaurant. Successful candidates must have a minimum of five (5) years' experience in a leadership-type role within the high-end restaurant industry.
This is a once-in-a-career opportunity to join an award-winning organization! Successful candidates must have previous hospitality experience, a proven history of professionalism, accountability, and team commitment. We are actively looking for someone who is high energy and has the talent and drive of a General Manager.
We are looking for the best fine dining leaders in the DC area! We have attracted the best pros in the business to our teams over the years. Our leadership operates from a position of support which creates one of the best work environments of our people's lives. If you are a restaurant professional in the DC area, with serious talent, and are ready to take your career to the next level, come work with us.
Why us?
At Truluck's, we make choices that honor the plate, the palate, and the planet. We practice TRU Sustainability, by maintaining an unwavering commitment to serving the highest-quality sustainable seafood. We will never serve endangered, overfished species, and we always follow Ocean Conservancy guidelines. Our Florida Stone Crab is captured by our team of professional crabbers, and our produce is sourced from local growers whenever possible.
Restaurant Manager
Restaurant Manager Job In Gambrills, MD
Our Restaurant Managers are responsible for providing strong and positive leadership. They coach their team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales at their restaurant. They are responsible for the overall operation of the restaurant according to Dunkin' standards, franchisee policies and procedures and in compliance with all applicable laws.
Here's what's in it for you:
To keep our amazing team running, employees at our Dunkin' Restaurants enjoy a bunch of great perks:
* Career development and growth
* Training and ongoing development opportunities
* 6% matching 401k
* Anniversary bonus (years of employment x $100)
* Paid Time Off
* Bonus potential
* Healthcare
eligibility requirements
Here's who we're looking for:
* A welcoming, upbeat, positive attitude
* Someone who focuses on providing an exceptional guest experience and a positive working environment for their team
* A leader who thrives in a fun, fast-paced environment while adhering to brand standards and maintaining a clean, organized restaurant
* A results driven leader who has restaurant experience in; cost, inventory, and shift management
* Someone who loves to motivate, lead and develop their team
* The ability to effectively train others on all aspects of the restaurant's operations
Responsibilities Include:
* Able to perform all responsibilities of restaurant team members
* Lead team meetings
* Deliver training to restaurant team members
* Ensure Brand standards, recipes and systems are executed
* Create and maintain a guest focused culture in the restaurant
* Review guest feedback results and implement action plans to drive improvement
* Communicates restaurant priorities, goals and results to restaurant team members
* Execute new product roll-outs including training, marketing and sampling
* Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
* Control costs to help maximize profitability
* Completion of inventory on a periodic basis as determined by Franchisee
* Completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
* Completion of DCP and other vendor orders
* Conduct self-assessments and corresponding action plans
* Ensure restaurant budget is met as determined by Franchisee
* Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policies
* Engages with Dunkin' Brands Field Operations team as appropriate
Management Responsibilities Include:
* Recruit, hire, onboard and develop restaurant team members
* Plan, monitor, appraise and review employee performance
* Coach restaurant team members to drive sales, improve profitability and guest satisfaction
Education/Experience:
* Basic computer skills
* Fluent in spoken and written English
* Basic math and financial management
* Previous leadership experience in retail, restaurant or hospitality
* College Degree preferred
Key Competencies
* Strong analytical skills and business acumen
* Works well with others in a fun, fast-paced team environment
* On time, demonstrates honesty and a positive attitude
* Willingness to learn and embrace change
* Ability to train and develop a team
* Guest focused
* Time Management
* Problem solving
* Motivating others
Physical Demands/Working Conditions:
* Standing on feet
* Repetitive motion including bending, stooping and reaching
* Lifting packages (if applicable)
* Wearing a headset (if applicable)
* Working in a small space
?Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
Salary: $65,000.00 - $75,000.00 per year*
* The higher end of the salary is offered to candidates with at least 2 years managment experience in a fast food establishment with a drive thru and/or previous experience as managers at a Dunkin Donuts*
Over $100K Potential Annual Earning - Restaurant Manager
Restaurant Manager Job In Germantown, MD
Panda Express managers can have the opportunity to embody an entrepreneurial spirit while learning from a very hands-on and fast-paced environment. As a General Manager, you will be in charge of a $1-2 million business and oversee the development of your team, ensuring guest satisfaction and running a profitable restaurant. From the hiring, managing and directing of associates to achieving financial goals and ensuring the delivery of exceptional guest experiences, you create your own success story. Because of this, Panda also offers a best in class compensation package, including uncapped profit sharing bonuses based on your growth.
To prepare you for success, all Panda leaders participate in a comprehensive 6+ week Store Leadership Training Program to help build the foundation to become a high performing and inspiring Leader at Panda. The program focuses on:
People Development: The ability to hire, train, coach and develop the right talent for your restaurant
Guest Experience: Upholding the highest food quality and guest service standards while developing marketing acumen
Financial: Ability to understand sales growth, cost management, and profit growth
Kitchen Management: Ensure food safety, maintain product inventory and develop the culinary skillset to prepare all entrees at the highest level
Operations: Maintain cleanliness, safety standards, and apply knowledge of all policies, procedures and practices
We offer our Full-Time Management Team:
Progressive Compensation Package and Excellent Bonus Opportunity
5 or more Weeks of Comprehensive Training to prepare you for success
On-Going Career & Leadership Development
Medical, Dental, and Vision Insurance
401 K with Company Match
Paid Time Off and Paid Holidays
Associate Discounts (Panda Express, Hibachi San, Panda Inn plus Theme Parks) and free meals when you work
Lucrative Associate Referral Bonus
Pre-Tax Dependent Care Flexible Spending Account
Store Manager: $27/hr + bonus. (Potential earning over $100K/year)
Assistant Manager: $23.7/hr + bonus. (Potential earning over $75K/year)
About us:
Panda Express is part of Panda Restaurant Group, the world leader in Asian dining experiences that also includes Panda Inn and Hibachi-San. At Panda, we all share a common mission: "Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives." Guided by this mission, we are a family dedicated to creating an organization that inspires better lives for our people and our communities in which we serve. Whether through sharing good food with guests or providing opportunities for professional and personal growth with associates, all are embraced in our genuine family environment that is uniquely Panda.
Panda was founded in 1983 in Glendale, California Panda Express is the largest family-owned American Chinese Restaurant concept in America. As America's favorite Chinese restaurant, Panda Express has close to 2,400 locations globally and continues to grow over 100 restaurants annually.
* Named one of "America's Best Employers"
* Great Place to Work certified
* The Safest Restaurant Chain in the US during the pandemic
*************************************************************************************
Job Requirements
Education and Experience:
Associate's degree (Bachelor's Degree above with OPT status for H1B candidates)
Minimum one to two years of Operations experience
Some leadership experience
Must pass Cooking Test annually
Must be flexible to move to a store within a radius of 50 miles from home
Work a flexible schedule, including weekends
ADA Statement: While performing duties, counter areas are often hot with steam from steam table and food vapors. Work space is restricted and employees are expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees may be required to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high.
Panda Restaurant Group, Inc is an Equal Opportunity Employer.
Hospitality Manager
Restaurant Manager Job In Washington, DC
Forrest Solutions is seeking a dynamic Hospitality-Driven Operations Manager to oversee our Hospitality/Front of the House & Office Services departments. This pivotal role is perfect for a passionate hospitality professional who thrives in a fast-paced environment, excels in event management, and leads with a client-focused approach.
About the Role:
As the Operations Manager, you will be responsible for ensuring the seamless execution of catering events, overseeing office services, and maintaining the highest quality standards. You will lead a dedicated team of 5-6 associates and work closely with clients to curate exceptional experiences. This role also involves managing the print team, ensuring adherence to firm-wide quality control standards and completion timelines.
Key Responsibilities:
Catering & Hospitality Leadership: Coordinate and oversee all aspects of catering events, including menu planning, staffing, procurement, and logistics.
Barista Services: Oversee and ensure the smooth operation of barista services, including coffee and beverage preparation. Experience in barista services is highly valued.
Client Relations: Conduct consultations to understand client needs and provide tailored catering solutions.
Team Management: Hire, train, schedule, and evaluate catering and office services staff, fostering a culture of excellence.
Event Execution: Serve as the primary point of contact (alongside the Hospitality Lead) for clients during events, ensuring smooth operations and immediate issue resolution.
Operational Oversight: Supervise the Office Services department, including print team operations, with a focus on quality control and efficiency.
Compliance & Quality Control: Ensure all hospitality and office service operations comply with health, safety, and sanitation regulations.
Budget & Performance Management: Monitor costs, adhere to firm budgets, and analyze performance metrics to drive continuous improvement.
Strategic Collaboration: Partner with firm leadership and Forrest Solutions leadership teams to report on performance, financials, and strategic account reviews.
What We're Looking For:
Hospitality Expertise: Proven experience in hospitality management, including event planning and execution.
Barista Experience: Hands-on experience in barista services, including coffee preparation and beverage management.
Leadership & Team Development: Strong leadership skills with experience managing and mentoring teams.
Operational Excellence: Ability to oversee multiple projects, maintain organization, and ensure seamless service delivery.
Client-Centric Mindset: Passion for providing outstanding customer service and fostering positive client relationships.
Financial & Strategic Acumen: Understanding of budgeting, cost control, and performance analysis.
Tech-Savvy: Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) and other relevant technology.
Compliance Knowledge: Familiarity with food safety, sanitation regulations, and industry best practices.
Why Join Forrest Solutions?
At Forrest Solutions, we believe in creating exceptional experiences-for our clients, employees, and partners. We foster a culture of innovation, collaboration, and excellence. This is an opportunity to lead a talented team, grow within a dynamic organization, and make a meaningful impact in the hospitality and corporate services space.
Equal Opportunity Employer Statement:
Forrest Solutions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other protected status under applicable laws.
Join us in shaping exceptional experiences! Apply today!
Assistant General Manager - Urgently Hiring
Restaurant Manager Job In Waldorf, MD
As the Assistant Manager, you'll have a lot of face time with guests and employees. You'll act as quality control, ensuring customer satisfaction by properly training employees and adhering to company policies. You'll oversee service, take the lead resolving issues, and cover when the Manager is off duty or working on other projects.
Food Service Director
Restaurant Manager Job In Washington, DC
The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu.
Job Responsibilities
Leadership
• Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance.
• Ensure food services appropriately connects to the Executional Framework.
• Coach employees by creating a shared understanding about what needs to be achieved and how to execute.
• Reward and recognize employees.
• Ensure safety and sanitation standards in all operations.
Client Relationship
• Identify client needs and effectively communicate operational progress.
Financial Performance
• Adopt Aramark process and systems.
• Build revenue and manage budget, including cost controls regarding food, beverage and labor.
• Ensure the completion and maintenance of P&L statements.
• Achieve food and labor targets.
• Manage resources to ensure quality and cost control within budgetary guidelines.
Productivity
• Implement and maintain Aramark agenda for both labor and food initiatives.
• Create value through efficient operations, appropriate cost controls and profit management.
• Full compliance with Operational Excellence fundamentals, including food and labor.
• Direct and oversee operations related to production, distribution and food service.
Compliance
• Maintain a safe and healthy environment for clients, customers and employees.
• Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour.
Key Responsibilities
• Establish and maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development.
• Develop operational component forecasts and can explain variances. Responsible for components accounting functions.
• Ensure that requirements for appropriate sanitation and safety levels in respective areas are met.
• Coordinate and supervise unit personnel regarding production, merchandising, quality and cost control, labor management and employee training.
• Recruit, hire, develop and retain front line team.
• Conduct period inventory.
• Maintain records to comply with ARAMARK, government and accrediting agency standards.
• Interact with Client Management and maintain effective client and customer relations at all levels with client organization.
• May participate in sales process and negotiation of contracts.
• Look for opportunities to implement new products and services which support sales growth and client retention.
Additional Responsibilities
• Manage the front of the house of the dining operation (Cafeteria/ Residential Dining Facility).
• Develop and implement food service plans aligned with the client's mission and vision, to include sustainable practices.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
• Requires at least 4 years of experience.
• Requires at least 1-3 years of experience in a management role.
• Requires previous experience in food service.
• Requires a bachelor's degree or equivalent experience.
• Strong communication skills.
• Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships.
• Ability to demonstrate excellent customer service using Aramark's standard model.
• Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers.
• Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
• Must be able to stand for extended periods of time.
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.
#J-18808-Ljbffr
Restaurant Manager
Restaurant Manager Job In Edgewater, MD
Our Restaurant Managers are responsible for providing strong and positive leadership. They coach their team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales at their restaurant. They are responsible for the overall operation of the restaurant according to Dunkin' standards, franchisee policies and procedures and in compliance with all applicable laws.
Here's what's in it for you:
To keep our amazing team running, employees at our Dunkin' Restaurants enjoy a bunch of great perks:
* Career development and growth
* Training and ongoing development opportunities
* 6% matching 401k
* Anniversary bonus (years of employment x $100)
* Paid Time Off
* Bonus potential
* Healthcare
eligibility requirements
Here's who we're looking for:
* A welcoming, upbeat, positive attitude
* Someone who focuses on providing an exceptional guest experience and a positive working environment for their team
* A leader who thrives in a fun, fast-paced environment while adhering to brand standards and maintaining a clean, organized restaurant
* A results driven leader who has restaurant experience in; cost, inventory, and shift management
* Someone who loves to motivate, lead and develop their team
* The ability to effectively train others on all aspects of the restaurant's operations
Responsibilities Include:
* Able to perform all responsibilities of restaurant team members
* Lead team meetings
* Deliver training to restaurant team members
* Ensure Brand standards, recipes and systems are executed
* Create and maintain a guest focused culture in the restaurant
* Review guest feedback results and implement action plans to drive improvement
* Communicates restaurant priorities, goals and results to restaurant team members
* Execute new product roll-outs including training, marketing and sampling
* Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
* Control costs to help maximize profitability
* Completion of inventory on a periodic basis as determined by Franchisee
* Completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
* Completion of DCP and other vendor orders
* Conduct self-assessments and corresponding action plans
* Ensure restaurant budget is met as determined by Franchisee
* Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policies
* Engages with Dunkin' Brands Field Operations team as appropriate
Management Responsibilities Include:
* Recruit, hire, onboard and develop restaurant team members
* Plan, monitor, appraise and review employee performance
* Coach restaurant team members to drive sales, improve profitability and guest satisfaction
Education/Experience:
* Basic computer skills
* Fluent in spoken and written English
* Basic math and financial management
* Previous leadership experience in retail, restaurant or hospitality
* College Degree preferred
Key Competencies
* Strong analytical skills and business acumen
* Works well with others in a fun, fast-paced team environment
* On time, demonstrates honesty and a positive attitude
* Willingness to learn and embrace change
* Ability to train and develop a team
* Guest focused
* Time Management
* Problem solving
* Motivating others
Physical Demands/Working Conditions:
* Standing on feet
* Repetitive motion including bending, stooping and reaching
* Lifting packages (if applicable)
* Wearing a headset (if applicable)
* Working in a small space
?Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
Salary: $65,000.00 - $75,000.00 per year*
* The higher end of the salary is offered to candidates with at least 2 years managment experience in a fast food establishment with a drive thru and/or previous experience as managers at a Dunkin Donuts*