Restaurant Manager Jobs in Burlington, VT

Spare Time Entertainment, operating under Bowl New England, is a private, family-owned company with eighteen family entertainment centers in ten states. Their facilities offer bowling, laser tag, arcade games, restaurants/bars, VIP suites, and escape rooms, catering to a wide range of events from birthday parties to corporate gatherings. Spare Time prides itself on creating memorable experiences for every guest, every visit. Role Description This is a full-time on-site role for a General Manager located in Colchester, VT. The General Manager will oversee the day-to-day operations of the entertainment center, manage staff, ensure guest satisfaction, drive revenue growth, and maintain a high standard of service and cleanliness throughout the facility. Qualifications Strong leadership and team management skills Experience in the entertainment or hospitality industry Excellent customer service and communication skills Financial acumen and budget management experience Ability to work in a fast-paced environment Knowledge of event planning and coordination Experience in sales and marketing Bachelor's degree in Business Administration or related field

City Market, Onion River Co-op is seeking an Assistant Prepared Foods Manager who is responsible for managing the Prepared Foods department alongside the Prepared Foods Manager. This position oversees the daily operations of all areas of the Department including sandwich bar, hot and cold bars, grab & go case(s), deli, cheeses, pastries, coffee/tea stations, & catering operations to ensure production of all prepared foods to approved standards while ensuring products are tasty, fresh, and attractive. The Assistant Prepared Foods Manager supervises employees and is responsible for hiring, coaching and development, performance evaluation, and corrective action for department employees, in accordance with City Market policies and procedures. This position maintains the highest standard of professionalism and customer service, facilitates employee development, quality control, profitability, and operating-cost reduction, and contributes proactively towards a positive work environment. Do you have an interest in local food systems and providing a wide variety of local, organic, and conventional products at a fair price? Do you want to help engage the community with the Co-op's mission and happenings? How about helping shape the future of the Co-op? If you are interested in working for a community-owned business and playing an active role in our vibrant local food system, then we would love to hear from you! Day-to-Day Duties Ensure execution of department goals and plans by performing essential functions and collaborating with Prepared Foods Manager and Executive Chef. Follow all department and City Market policies and procedures, create a safe working environment and report safety concerns appropriately. Adhere to all policies as outlined in the City Market Employee Guide. Familiarize and adhere to the Collective Bargaining Agreement. Support City Market's Global Ends, Values, Co-op Principles, and Diversity Statement. Perform other duties as assigned. Qualifications Associate degree or equivalent from a two-year college or technical/culinary school or minimum 5 years of professional food service experience. Minimum of 3 years' retail or related management experience. Minimum of 3 years ‘of kitchen management experience including but not limited to: hiring, training, evaluating, coaching, and developing staff. Knowledge of production-oriented kitchen operations required. Advanced knowledge of culinary terminologies and techniques required. Certification or ability to demonstrate understanding of necessary sanitation practices for a production-oriented food service establishment. Knowledge of natural and conventional foods and the food industry preferred. Benefits: Store discounts; free fitness classes, award-winning Wellness Program; Employee Assistance Plan; paid volunteer time; affordable & comprehensive medical, dental, vision, life, disability insurances; paid time off; 401k with 6% match; spending accounts & more!

Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated. For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Responsibilities * Ensure a great Guest experience * Role model and hold Team Members accountable to operational and quality standards * Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency * Foster open communication between Team Members and Management * Influence Team Member behaviors by championing change and restaurant initiatives * Lead with heart and mind * Drive business results by utilizing Chili's systems to effectively control costs * Follow operational systems, such as our Manager Timeline and performing quality Line Checks * Hire, train, retain, and develop Team Members to take on larger roles * Drive Guest engagement within the four walls of the restaurant while developing relationships within the community * Understand and practice safe food handling procedures * Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You * Dependable team player * Prefers to work in a fast-paced environment * Great multitasking skills

City Market, Onion River Co-op is seeking an Assistant Prepared Foods Manager who is responsible for managing the Prepared Foods department alongside the Prepared Foods Manager. This position oversees the daily operations of all areas of the Department including sandwich bar, hot and cold bars, grab & go case(s), deli, cheeses, pastries, coffee/tea stations, & catering operations to ensure production of all prepared foods to approved standards while ensuring products are tasty, fresh, and attractive. The Assistant Prepared Foods Manager supervises employees and is responsible for hiring, coaching and development, performance evaluation, and corrective action for department employees, in accordance with City Market policies and procedures. This position maintains the highest standard of professionalism and customer service, facilitates employee development, quality control, profitability, and operating-cost reduction, and contributes proactively towards a positive work environment. Do you have an interest in local food systems and providing a wide variety of local, organic, and conventional products at a fair price? Do you want to help engage the community with the Co-op's mission and happenings? How about helping shape the future of the Co-op? If you are interested in working for a community-owned business and playing an active role in our vibrant local food system, then we would love to hear from you! Day-to-Day Duties * Ensure execution of department goals and plans by performing essential functions and collaborating with Prepared Foods Manager and Executive Chef. * Follow all department and City Market policies and procedures, create a safe working environment and report safety concerns appropriately. * Adhere to all policies as outlined in the City Market Employee Guide. * Familiarize and adhere to the Collective Bargaining Agreement. * Support City Market's Global Ends, Values, Co-op Principles, and Diversity Statement. * Perform other duties as assigned. Qualifications * Associate degree or equivalent from a two-year college or technical/culinary school or minimum 5 years of professional food service experience. * Minimum of 3 years' retail or related management experience. * Minimum of 3 years 'of kitchen management experience including but not limited to: hiring, training, evaluating, coaching, and developing staff. * Knowledge of production-oriented kitchen operations required. Advanced knowledge of culinary terminologies and techniques required. * Certification or ability to demonstrate understanding of necessary sanitation practices for a production-oriented food service establishment. * Knowledge of natural and conventional foods and the food industry preferred. Benefits: Store discounts; free fitness classes, award-winning Wellness Program; Employee Assistance Plan; paid volunteer time; affordable & comprehensive medical, dental, vision, life, disability insurances; paid time off; 401k with 6% match; spending accounts & more!

An Assistant Restaurant Manager, working under a Restaurant Manager, is responsible for overseeing daily operations, managing staff, ensuring customer satisfaction, and maintaining inventory, all while adhering to health and safety regulations . Daily Operations: Supervising and coordinating daily restaurant operations, including opening and closing procedures. Ensuring smooth and efficient service, from seating customers to managing food and beverage flow. Maintaining high standards of cleanliness, food quality, and presentation. Staff Management: Managing and supervising staff, including hiring, training, scheduling, and performance evaluations. Motivating and supporting staff to provide excellent customer service. Addressing staff issues and concerns promptly and effectively. Customer Service: Ensuring a positive and enjoyable dining experience for all customers. Handling customer complaints and resolving issues professionally and efficiently. Promoting a welcoming and attentive atmosphere. Inventory and Cost Control: Monitoring inventory levels and ordering supplies as needed. Assisting in managing financial aspects, such as budgeting and cost control. Ensuring compliance with health and safety regulations. Administrative Tasks: Assisting with administrative tasks, such as payroll processing and record-keeping. Preparing reports and analyzing data to identify areas for improvement. Skills and Qualities: Strong leadership and interpersonal skills. Excellent communication and customer service skills. Ability to manage multiple tasks and prioritize effectively. Strong organizational and problem-solving skills. Knowledge of food and beverage service standards and health and safety regulations.

Full-time Description Unlock your potential at The Essex Resort & Spa! Join us on a journey where passion meets profession in the heart of Vermont's scenic countryside. We redefine hospitality excellence, offering more than just a job-it's an opportunity to join a dynamic team committed to crafting unforgettable experiences. Whether you're an experienced expert or an aspiring talent, our diverse career opportunities promise growth, fulfillment, and the chance to make a meaningful impact. From culinary maestros to hospitality enthusiasts, administrative aces to creative minds, there's a place for every skill set and aspiration within our family. Join us in creating magical moments for our guests, where every smile, every detail, and every interaction embodies the essence of true hospitality. At The Essex Resort & Spa, success knows no bounds. Dare to dream, dare to achieve, and let your career flourish in an environment where excellence is not just a goal, but a way of life. Join our team at The Essex Resort and be part of a culinary journey where service is an art form. Nestled in the heart of Vermont's stunning countryside, our restaurant offers more than just delicious cuisine-it's an opportunity to deliver exceptional dining experiences that leave a lasting impression. Whether you're a seasoned server, an aspiring sommelier, or a culinary enthusiast, we invite you to join our passionate team dedicated to providing impeccable service and creating unforgettable moments for our guests. BASIC FUNCTION: The Restaurant Manager is responsible for overseeing the operation and staff of the restaurants to maintain the highest level of standards and efficiency. ESSENTIAL FUNCTIONS: Responsible for maintaining a consistently smooth running operation. Monitor and critique food quality and service levels. Hiring and training of all staff. Forecasting and scheduling of staff according to occupancy levels. Daily tracking of payroll and revenue. Coaching and counseling staff, as well as holding monthly meetings for staff. Ensure physical atmosphere and cleanliness of restaurant, including inspecting tabletops, and side-stations. Monitoring of all current inventories and assist in end of the month inventories. Responsible for ordering of new product. Attending department head, conference review, food and beverage and pre-con meetings as required. Maintaining profitability of restaurant through forecasting and staffing. Communicate with Director of Food and Beverage, General Manager, etc. on all upcoming events, promotions, new products, etc. Handling of guest complaints in a professional and efficient manner. Providing a pleasant and efficient atmosphere for staff and guests. MARGINAL FUNCTIONS: Respond to any reasonable task assigned by Director of Restaurants. Assist in the restaurant in whatever capacity needed. Help out in other food and beverage outlets when needed. Benefits: At The Essex, we believe in investing in our team members' wellbeing and growth, offering a comprehensive benefits package designed to support both personal and professional development. From competitive compensation and healthcare options to opportunities for career advancement and ongoing training, we strive to provide a fulfilling work environment where every employee feels valued and empowered. Join us at The Essex and embark on a rewarding journey where your contributions are recognized and rewarded, and where you can thrive both professionally and personally.Employees classified as full time year round are entitled to participate in the following benefits after they have met the eligibility requirements: Medical Insurance (with Employer contribution) Dental Insurance (with Employer contribution) Vision Insurance Life & Disability Insurance (Employer paid) Voluntary Life & Disability Insurance - for employee, spouse/domestic partner and child(ren) (supplemental - paid by employee) Medical Care Flexible Spending Account Dependent Care Account (for Daycare, elderly care or other dependent care) Short and Long Term Disability Insurances Accident Insurance Critical Illness Insurance for employee and spouse/domestic partner Paid Time Off Bereavement Time All employees at least 18 years of age or older, regardless of status, are eligible to participate in our 401(k) plan with Employer match after 3 months of employment. Property Benefits: Employees of The Essex Resort & Spa can take advantage of the many benefits our property provides. On Property Discounts: Restaurant Spa (on treatments and products) Cook Academy Other Discounts: Memberships to The Edge Sports & Fitness Stays at the hotel for employee, friends and/or family Movie tickets to Essex Cinemas Essex Experience (varies by business) Stays at other New England Inns & Resorts as part of the NEIRA program Ski passes to Smuggler's Notch & Sugarbush/IKON Other Benefits: Complimentary use of the on-site fitness center Complimentary use of the on-site Tennis courts Free Stay at the Resort (once per year for Employee & a guest) with Breakfast included (must be at least 18 years of age) Requirements QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE High school diploma or equivalent. Previous restaurant management experience preferred. Ability to make quick decisions in high stress situations. Excellent customer service skills. Pleasant and positive personality. Well organized.

- IT'S ALL ABOUT THE JOB - A.K.A. YOUR DEPARTMENT: Prepared Foods FLSA STATUS: Nonexempt REPORTS TO: Prepared Foods Operations Leader TYPE: Full-Time WHO ARE WE? The Woodstock Farmers' Market is the area's premier year-round, fresh food-focused grocery store. We are committed to creating and selling the best products sourced locally and globally, ethically, and sustainably. We hire only the most service-oriented people who appreciate a fun, fair, drama-free workplace, and share our CORE VALUES: Come with an empty cup: have humility Sit at the table together: be collaborative Do the right thing-always: be honest, accountable and have integrity Always hungry: relentlessly get stuff done Fish Cakes: think outside the box to creatively solve problems Bright side: always be positive IN SUMMARY To prepare delicious, beautiful food utilizing as many local products as possible and incorporating as many products transferred to the kitchen from other departments as possible. We make bountiful and beautiful creative food from scratch, offering new items as well as long-time Market favorites. Leading a team of great kitchen staff, our Prep Foods Manager ensures that we provide great service to our guests and each other. OF UTMOST IMPORTANCE! Must be able to take direction easily plus read and execute recipes accurately Entrée prep Salad prep Preparation of our signature sauces and dips Catering prep (around holidays) Pitching in wherever needed around the kitchen, including the sandwich station Checking in orders and putting them away Maintaining cleanliness, sanitation and safety of the kitchen Stocking the prepared food cases As is more often than not the case, keep in mind that "of utmost importance” describes the general nature and level of work performed in your job. They should not be construed as an exhaustive listing of all job duties and responsibilities by employees so classified. OF COURSE THERE ARE OTHER RESPONSIBILITIES Requires work with others in a group or team, external customers, face-to-face discussions with individuals or teams. WHAT YOU'LL NEED TO SUCCEED BE KNOWLEDGEABLE AND CAPABLE OF IMPLEMENTATING HUMAN RESOURCES Have the heart of a teacher and consider individual differences in ability, personality, and interests; learning and motivation | Provide solid direction in Human Resources including federal and state employment laws and regulations | Give competent direction to managers relative to recruitment, selection and training | Design training curriculum appropriate to the audience with alignment to The Market's goals and objectives BE CALM UNDER PRESSURE Focus on the issue at hand | Provide staff and guests with great service | Make multiple decisions in the heat of the moment | Resolve conflicts with diplomacy? BE COLLABORATIVE Appreciate other's ideas | Enjoy listening and engaging with others in order to make final decisions | Put team before self | Work successfully within a team |Direct small teams | Must understand the total Market picture: Service is what we do and without great service we are nothing ??? BE A COMPUTER PRO Possess working knowledge of Microsoft Office Programs | Work with Excel spreadsheets and Payroll software BE AN EXCELLENT LEADER Follow WFM Servant Leadership model | Possess humility | Have the heart of a teacher/mentor | Actively look for ways to help others | Use mindful and positive conflict resolution | Motivate and help create a positive work environment for staff | Maintain a standard of outstanding WFM work habits.? BE FAST Quick thinking in a fast-paced environment |Love a high-volume buzzing work environment? BE A FINANCIAL WHIZ Have a love of numbers and strong math skills |Have a strong grasp of financials BE A STRONG COMMUNICATOR Listen more, talk less | Seek first to understand | Clearly articulate and set directions | Catch them “doing it right” | Give positive and constructive feedback | Lean in to difficult conversations, don't avoid them | Turn difficult conversations into a “win” for the Market? BE A SRONG TIME MANAGER? Meet tight deadlines | Expect others to meet their deadlines? BE ORGANIZED AND DETAIL ORIENTED Prioritize projects and keep them moving forward | Delegate to others, as appropriate |?Make small things count | Catch errors and/or mistakes early on | Triple check your work | Observe, ask questions?? BE A TOP-NOTCH PLANNER Strong Day Planning and Long-Range Planning Skills | Understand daily and weekly task lists | Task prioritization skills | Ability to anticipate busy and slow times BE AN OUTSTANDING MODEL FOR SANITATION Maintain highest standards of cleanliness and sanitation in kitchen and storage areas?| Run a clean, tidy and safe work environment | Be extremely sensitive about cleaning and food safety issues in all areas BE A GENUINE LOVER OF GREAT FOOD Enjoy making great Market-style food and/or merchandising great Market-style food | Have an eye for and create beautiful displays | Make great decisions regarding quality BE AN EXCELLENT PROVIDER OF SERVICE Have a genuine love of providing great service to others | actively look for ways to help others while enjoying it WHAT YOU'LL NEED TO DO BE ABLE TO DO - with or without an accommodation Frequently raise or lower objects up to 40 pounds from one level to another regularly |Remain on feet in upright position for continuous periods of time |Walk throughout store, including to other buildings and outdoor areas | Exerting force on a regular basis so object is moved to or from team member | Carrying objects up to 40 pounds on a regular basis | Grasping and/or picking up objects | Regularly reaching for objects | Bending forward by bending at waist or bending legs and spine WHAT THE WORK ENVIRONMENT IS LIKE It is tight! Not quite being packed in like sardines, but pretty close sometimes. It may be necessary to step outside depending on the task at hand or walk between buildings. Be prepared for all weather conditions. That means from time to time you will need a raincoat, warm outerwear, boots, and an appreciation of Vermont's beautiful and changing weather! MAINTAINING A CLEAN & SANITARY WORK ENVIRONMENT Follow all safety and health protocols | Housekeeping is important | Tidy up your workspace regularly | Wipe down frequently touched surfaces | Pick up items on the floor that could be trip/fall hazards. MORE ABOUT YOUR JOB DESCRIPTION It is not a contract of employment | Employment remains at will | Performing all or some of the job to expectation is not a promise or guarantee of continued employment |Any responsibilities can be temporarily or permanently changed or modified at any time in the Market's sole discretion, with or without prior notice to our staff | Changes may be made with or without being in writing | Employees may be required to perform other jobs for The Market even if not within this job or this department | This describes the general nature and level of work performed in this job | Understand this should not be construed as an exhaustive listing of all job duties and responsibilities of employees so classified. Requirements WHAT'S IMPORTANT TO HAVE Must be 18 or older 3+ years' work experience in busy commercial kitchen required Good knife skills, dexterity, speed and ability to move efficiently in crowded space WHAT'S NICE TO HAVE The more experience, the better! Salary Description from $55,000

**About Old Navy** Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family. **About the Role** As an Assistant General Manager, you'll work with the General Manager to create, execute and maintain the store business plan. You're a critical leader in driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. You'll lead others by teaching and coaching Assistant Managers, Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers. You are expected to lead the team in the absence of your General Manager. **What You'll Do** + Build effective teams and drive a culture of high performance and engagement. + Support the execution of performance goals and developmental plans for store team. + Support strategies and processes using a customer-centric mindset to delivers results and drives store sales. + Recruit, hire, onboard, develop and lead a team of managers and employees. + Be accountable for team performance through teaching, coaching and providing feedback to build capabilities. + Own assigned area of responsibility. + Implement action plans to maximize efficiencies and productivity. + Perform Service Leader duties. + Ensure consistent execution of standard operating procedures. + Represent the brand and understand the competition and retail landscape. + Promote community involvement. + Leverage an omni-channel to deliver a frictionless customer experience. **Who You Are** + A current or former retail employee with 2-4 years of retail management experience. + A high school graduate or equivalent. + A good communicator with the ability to effectively interact with customers and your team to meet goals. + Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. + Driven by metrics to deliver results to meet business goals. + Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. + Organized and utilize time management and prioritization skills to effectively manage multiple tasks in an environment with competing demands. + Knowledgeable of our business and the retail environment and it to evolve store strategies to help meet goals. + Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds. + Ability to travel as required. + Ensure all compliance standards are met. **Benefits at Old Navy** + Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. + One of the most competitive Paid Time Off plans in the industry.* + Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* + Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* + Employee stock purchase plan.* + Medical, dental, vision and life insurance.* + See more (**************************************************************************** of the benefits we offer. _*For eligible employees_ Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity. Hourly Range: $18.30 - $25.20 USD Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family. About the Role As an Assistant General Manager, you'll work with the General Manager to create, execute and maintain the store business plan. You're a critical leader in driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. You'll lead others by teaching and coaching Assistant Managers, Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers. You are expected to lead the team in the absence of your General Manager. What You'll Do * Build effective teams and drive a culture of high performance and engagement. * Support the execution of performance goals and developmental plans for store team. * Support strategies and processes using a customer-centric mindset to delivers results and drives store sales. * Recruit, hire, onboard, develop and lead a team of managers and employees. * Be accountable for team performance through teaching, coaching and providing feedback to build capabilities. * Own assigned area of responsibility. * Implement action plans to maximize efficiencies and productivity. * Perform Service Leader duties. * Ensure consistent execution of standard operating procedures. * Represent the brand and understand the competition and retail landscape. * Promote community involvement. * Leverage an omni-channel to deliver a frictionless customer experience. Who You Are * A current or former retail employee with 2-4 years of retail management experience. * A high school graduate or equivalent. * A good communicator with the ability to effectively interact with customers and your team to meet goals. * Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. * Driven by metrics to deliver results to meet business goals. * Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. * Organized and utilize time management and prioritization skills to effectively manage multiple tasks in an environment with competing demands. * Knowledgeable of our business and the retail environment and it to evolve store strategies to help meet goals. * Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds. * Ability to travel as required. * Ensure all compliance standards are met. Benefits at Old Navy * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

FULL-TIME | YEAR ROUND POSITION AVAILABLE This is where we're supposed to give you a quick introduction about working at Jay Peak. Except there's nothing quick about what your experiences will be or what our expectations are. In summary, we will expect you to work hard, to help fellow teammates, to service the guest and to have fun. In return, we will pay you fairly, let you know (and more importantly make you feel) that you are valued, and, if you're so inclined, work with you to help create a career. Still interested? Keep reading. The Manager of Food Outlets provides the required leadership and direction within the assigned Food & Beverage outlets ensuring the consistent delivery of quality culinary experiences while maximizing team performance, department efficiencies and financial performance. As a member of the food and beverage department's senior management team you will also be a key player in the overall food & beverage operation and will assist in the ongoing development of the department's culture and brand development. ESSENTIAL DUTIES & RESPONSIBILITIES (include the following, other duties may be assigned) Responsible for overall day-to-day operations of Food & Beverage Outlets as assigned. Will be highly visible to fellow managers, supervisor, associates and guests alike. Develop, with assistance from Leisure Hotel and other key personnel, operational budgets in each area under scope. Assist in the reporting, tracking and evaluation of performance to budget and make adjustments as necessary to budgets. Maintain the strict control of all operating costs with specific attention to Food, Liquor & Labor costs. Educate all managers and supervisors on how maximize profitability through minimizing expenses. Ensure all Food & Beverage outlets are operating using the highest standards of safe food handling and cleanliness Ensure all outlets that serve alcoholic beverages are operated using industry standard or location specific (as required by the State, County, and Town) standards to the safe and responsible serving of legal beverages. Ensure successful and accurate completion as required by Leisure Hotel, Chief Financial Officer, Chief Operating Officer, Controllers or similar any required reports, forecasts or similar documents Leadership development of the Food & Beverage management team in each of the position's assigned outlets. Monitor, Evaluate and Improve upon performance of all related areas and ensure that the service standards, operational standards and key cross-function processes are consistently executed. Develop (as needed), modify (as needed), monitor and evaluate standard operating procedures per each functioning area under the scope of this position. Develop, modify, monitor and evaluate all orientation, position specific and other training activities. Develop, modify, monitor and evaluate a quality assurance program that covers the performance of each functional areas assigned within this position's scope. Responsible for ensuring that all township, city, county, state and federal laws, rules & regulations are followed and reported as required. Ensure that a proactive guest recovery program is utilized in each assigned outlet. Required to conduct routine meetings and for documenting such meetings and taking action as required from such meetings. Other duties as assigned by supervisor, which could be directly related, or unrelated to original position. SUPERVISORY RESPONSIBILITIES Directly manages four to six subordinate supervisors/leads who supervise employees in their respective food & beverage outlets. Manager is responsible for the overall management, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Bachelor's degree (B. A.) from four-year college or university; or three to five years related experience and/or training; or equivalent combination of education and experience. CERTIFICATES, LICENSES, REGISTRATIONS Must be Vermont Department of Liquor Control and ServSafe certified. Opportunity to attend the seminar will be provided in some cases. OTHER QUALIFICATIONS Previous similar management experience required Must have experience in developing budgets, profit and loss statements, staffing guides, forecasts and similar. Must demonstrate an ability to manage through leadership and motivation. Must have previous experience in Safe Food Handling and Responsible Alcohol Service. Ability to work long hours as needed including nights, weekends and holidays. This position is ultimately responsible for the overall performance to budget of each assigned outlet in addition to developing the management/supervisory team at same. Must possess prior resort or multi-unit Food & Beverage management experience preferably within an environment of comparable size and scope. Extensive knowledge of culinary skills, restaurant, quick service and banquet operations is a must. Candidate must be available to work day and evening shifts with weekends and holidays a must. WHY WORK AT JAY PEAK? We're a team of good-natured folks at the heart and soul of a growing resort community. Our co-workers are our friends, so we happily go the extra mile for each other and our guests. We're rewarded fairly for our collective efforts and encouraged to pursue individual goals. We're a family, one that gets to choose its members. We strive for an authentic, community driven Resort that derives its vitality from the on-mountain experience, respect for its history & what has come before it, and its employees whose energy and spirit are its foundation. It's not for everyone but we're not looking for everyone-we're looking for you. IF YOU HAVE WHAT IT TAKES, HERE'S WHAT YOU'LL GET Competitive wages commensurate on work experience Paid Vacation & Sick Time Paid Maternity & Parental Leave Medical, Dental, Vision, Life & Disability Insurances 401k program eligibility with employer match after a year of employment with 1,000 hours of service Remote work and/or flexible schedules (depending on position) FREE or deeply discounted season passes for you and your dependents Employee Recognition Programs (including daily, monthly, yearly, and seniority programs) Seasonal employee parties Regular free employee breakfasts/lunches, family events, and parties For a full listing of employee perks both on and off-property, click here Jay Peak Resort is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. We are committed to the full inclusion of all qualified individuals. In keeping with our commitment, Jay Peak Resort will take the steps to assure that people with disabilities may be provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, or for a full listing of all physical demands/requirements, working conditions, environment, and all other ability qualifications for this role please contact the Human Resources office at ************ or ********************.

Dunkin Donuts General Manager You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. Job Summary If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Restaurant Manager for a Dunkin' Donuts franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product, a smile, and heck, maybe even a joke or two. Everyone on our team, from our franchisee to our manager to our crewmember, we work together and take pride in doing a good job. If you are ready to roll up your sleeves and lead a winning team, this is the right opportunity for you. Responsibilities Include: Profitability * Drive sales through effective execution of restaurant standards and marketing initiatives. * Delegate and lead processes to control labor costs, food costs and cash. * Ensure the safety and security of team and guests through a focus on preventative maintenance and cleanliness. * Analyze restaurant environment and business results to identify opportunities and action plan with their team to set and achieve goals. Operations Excellence for Guest Satisfaction * Hold guests as highest priority and role models exceptional guest service. * Lead by example and promote an environment where there is a sense of urgency to satisfy guests. * Ensure Brand standards and systems are executed. * Engage and empower team to develop solutions that drive business results. Team Environment * Promote a team environment by fostering respect, providing coaching and feedback, recognizing achievements, resolving employee concerns and communicating effectively. * Hire, train and develop the right people and plan staffing levels to meet guest and business needs. * Continuously learn while passing on knowledge and skills to help others develop and grow. * Hold themselves and team accountable for responsibilities and results. Competencies Include: * Guest Focus - anticipate and understand guests' needs and exceed their expectations. * Passion for Results - set compelling targets and deliver on commitments. * Problem Solving and Decision Making - identify and analyze problems, explore various alternatives and use sound business judgment to take decisive action. * Building Effective Teams - get the right people in the right places, enabling them to make decisions and celebrate success as a team. * Conflict Management - use interpersonal skills to confront tough issues and resolve disagreements constructively. * Developing Direct Reports and Others - provide honest feedback to team members, actively coaching and supporting them to achieve personal and professional goals. Core Values * Honesty * Transparency * Humility * Integrity * Respectfulness * Fairness * Responsibility

Are you attracted to the lively, bustling environment of the fast-food industry? Do you thrive on challenge and change? If yes, come and join our winning team and launch your journey as a General Manager in a top-tiered franchise of a leading fast-food chain. Our organization embodies a warm, fun-filled working environment where every team member contributes to the guest's delightful experience. We believe that the secret ingredient to our superior product isn’t just quality, but the smiles served with it, sprinkled with a dash of humor! Job Title: Fast-Food General Manager Location: Burlington, VT Salary: Competitive and Commensurate with Experience Job Qualifications: Must have experience in managing fast-paced food service operations with strong knowledge of marketing initiatives and restaurant standards Adept at controlling labor costs, food costs, and cash Proven experience in environment and business analysis for goal-setting Exceptional guest service skills with a focus on guest satisfaction Capability to engage and motivate a team, providing coaching and feedback Solid decision-making skills with a focus on problem-solving and conflict management Experience in hiring, training, and developing a team to meet business needs Ability to hold self and team accountable for responsibilities Job Responsibilities: In the dynamic city of Burlington VT, the General Manager will: Drive profitability by effective execution of restaurant standards and marketing initiatives and by controlling labor costs, food costs, and cash Ensure the safety and security of the team and guests Drive Operations Excellence for Guest Satisfaction Promote a team environment by fostering respect, recognizing achievements, and communicating effectively Hire, train, and develop the right team Continuously learn and pass on knowledge and skills to help others develop and grow Our organization values honesty, transparency, humility, integrity, respectfulness, fairness, and responsibility. Are you ready to roll up your sleeves and lead your team to success? Apply now for an immediate interview, and start your next great career move as a General Manager in Burlington VT.

Job Title: Assistant General Manager (AGM) Reports To: General Manager The Assistant General Manager (AGM) is responsible for supporting the General Manager in overseeing all aspects of hotel operations, ensuring an exceptional guest experience, efficient operational management, and a positive work environment for all team members. The AGM will assist in managing daily hotel activities, including front desk operations, housekeeping, maintenance, and food & beverage services while maintaining brand standards and financial goals. Key Responsibilities: Assist the General Manager in overseeing daily hotel operations, ensuring guest satisfaction and operational efficiency. Supervise and support department heads, providing leadership and direction. Monitor financial performance, including revenue, costs, and profitability, while ensuring budget adherence. Assist with hiring, training, scheduling, and evaluating staff performance to maintain a high-performing team. Ensure compliance with all hotel policies, brand standards, and local, state, and federal regulations. Handle guest inquiries, complaints, and issues professionally and effectively. Oversee front desk operations, ensuring efficient check-in/out procedures and high customer service standards. Collaborate with housekeeping and maintenance teams to ensure clean, well-maintained rooms and public areas. Support sales and marketing initiatives to maximize occupancy and revenue. Monitor and maintain hotel safety and security protocols. Step in for the General Manager as needed in their absence. Qualifications & Requirements: Minimum of 2-3 years of hotel management or supervisory experience, preferably in select-service hotels. Bachelor's degree in Hospitality Management or related field preferred but not required. Strong leadership and problem-solving skills. Excellent communication and interpersonal skills. Knowledge of hotel property management systems (PMS) and front desk operations. Ability to work flexible hours, including evenings, weekends, and holidays as needed. Strong financial acumen with an understanding of budgets, forecasts, and financial reports. Ability to multitask, prioritize, and manage time effectively in a fast-paced environment. Benefits: Competitive salary and performance-based incentives. Health, dental, and vision insurance options. Paid time off and holiday pay. Hotel discounts and employee perks. Career development and growth opportunities. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules (including Holidays and weekends) to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. ***Blue Sky Hospitality Solutions is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. **

Join the fastest growing team in the Lake Placid Hospitality Industry! We have many exciting positions in Lake Placid including: Front desk: Manage online, phone and in-person room reservations. Welcome guests, check them in, distribute room keys and explain the hotel's amenities. Take payment from customers. Respond to guests' issues and complaints in a friendly, timely manner. Explain local amenities and attractions to guests. Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs. Assist customers with the planning of special events such as weddings and business conferences. Arrange specialized services for VIP customers. Must therefore follow the standards and rules of each property. Front desk supervisor: Supervise front desk staff and ensure that they provide excellent customer service. Respond to guests' inquiries and requests in a timely and professional manner. Monitor daily operations of the front desk, including check-ins, check-outs, and guest requests. Manage reservations and room availability. Ensure accuracy of billing and payment processes. Monitor and review guest feedback. Resolve customer complaints. Train and coach front desk staff. Monitor staff performance and provide feedback. Maintain a clean and organized front desk area. Create and send the work schedule for reception staff. Must therefore follow the standards and rules of each property Night audit: Balancing the accounts from day shift Managing front desk activity and handling guest check-ins and check-outs. Ensuring customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference. Handling customer requests and complaints and directing other employees or departments accordingly. Managing and updating all official documentation pertaining to the role. Ensuring that all end-of-day activities have been successfully executed by employees in all departments. Answering calls and queries related to potential booking. Must therefore follow the standards and rules of each property. Bellman: Greet all guests in the lobby in a warm and professional manner, make them feel welcome and anticipate their needs before they arise. Recognize all returning and VIP guests, and welcome them back. Escort all guests checking in to their accommodations following hotel procedure. Inform them about all hotel and guest room features, hotel facilities, and emergency procedures. Assist guests with their luggage. Deliver the morning newspapers to each occupied guest room. Make deliveries to guest rooms as instructed. Store and retrieve luggage and other objects for guests. Must therefore follow the standards and rules of each property MAKE SURE TO CHECK YOUR EMAIL AFTER YOU APPLY FOR IMPORTANT NEXT STEPS

The Ardelia's Dining Manager is responsible for the overall guest experience at the Ardelia's Dining Room. This position oversees all front of house operations for the restaurant and is responsible for staffing & scheduling accordingly. Ideal candidates will have at least 3 years of management or supervisory experience in a fast-paced fine dining restaurant. Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer. Responsibilities and Duties: Provides effective training to all FOH Ardelia's personnel as detailed in the Basin Harbor FOH Server Manual. Investigates and resolves food quality and service complaints and communicates these issues to leadership. Interacts with patrons daily to remain informed of staff performance, menu feedback, and guest experience. Works with Chef and kitchen personnel to promote food specials and maintain controls within kitchen and restaurant to provide the highest quality of service. In coordination with the Executive ChefFood & Beverage Manager ensures understanding and enforcement of Basin Harbor policies and regulations and procedures within kitchen and FOH. In collaboration with the Banquet and North Dock Managers, creates a weekly schedule and submits to the CEO Food & Beverage Manager for approval no later than 1 week in advance. Reviews and approves Time Clock punches daily. Reviews financial information weekly and monthly and, in coordination with the Executive Chef, monitors budget to ensure efficient operations with set budget for sales and payroll. Takes actions to correct any deviations from budget, creates proposals and action plans to justify expenditures and projects. Manages Open Table reservations in coordination with Concierge and Front Desk staff to ensure sufficient group and guest seating. Reviews BEO Materials and attends meetings as the point person for events involving Ardelia's to ensure accurate servicing of events. Essential Qualifications and Competencies: 5 years' work experience, including at least 3 years' experience in a leadership role in a F&B environment. Experience must provide evidence that the candidate has a good understanding of restaurant operations the ability to lead people the ability to analyze problems and recommend solutions the ability to communicate effectively with others, both orally and in writing the ability to exercise mature judgment the ability to effectively manage budgets and improve profitability Must have a valid driver's license and ability to use, or learn to use, a golf cart, property vehicles and any other beverage/catering related equipment. Ability to perform physical activities that include climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing and repetitive motions. Visual acuity necessary to prepare and analyze data and figures, for accounting, for transcription, for computer terminal use, for extensive reading, for visual inspection involving small defects and small parts, using measurement devices, and assembly or fabrication of parts at distances to the eye. Ability to multi-task. Ability to perform medium work (defined as exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently and/or up to 20 pounds of force constantly to move objects.) Must be willing and able to pass a background check.

Benefits: Bonus based on performance Competitive salary Employee discounts 401(k) matching Dental insurance Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Description Here We GROW Again! Are you a potential Assistant General Manager and ready to leave average in the past? Be a part of one of the greatest growth stories ever told in the fitness industry. With over 45 locations currently and even more planned, our Assistant General Manager position offers a tremendous opportunity for growth & career advancement. Looking to combine work, fitness and fun? Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Our 'No Judgments' philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for. Our Compensation: Here at Crunch we structure our compensation to reward our employees for their dedication to revenue growth, team development, client retention as well as personal growth. What We Look For In Our Assistant General Manager: A record of success in driving revenue and customer service The ability to hire, train, & develop a highly effective sales team Ability to generate leads through local outreach initiatives Competitive personality with a desire to win A desire for personal/professional growth Team oriented individual Outgoing personality Organized and professional Efficient and effective communication skills Evening and weekend shifts are a requirement for this position The Ways You Benefit: Ability to earn $1,000+ bonus every month! Commission on personal training packages you sell. 401K after 1 year Health benefits Exciting team environment Growth opportunity in a rapidly growing company Free Crunch Fitness membership If you're ready to stop looking for a job and ready to begin a CAREER then now is the time to contact Crunch! Requirements Schedule: Friday-Tues Must be available for evenings and weekends A record of success in driving revenue and customer service The ability to hire, train, & develop a highly effective sales team Ability to generate leads through local outreach initiatives Competitive personality with a desire to win A desire for personal/professional growth Team oriented individual Outgoing personality Organized and professional Efficient and effective communication skills

Applebee's Grill + Bar - Berlin is currently looking for a full time or part time Shift Manager to join our team in Berlin, VT. Shift Managers keep day to day operations running smoothly by leading their teams to success. A successful Shift Manager will keep everything running smoothly and roll up their sleeves to join their team when needed. Requirements: Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting restaurant standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned teams meet their goals. As a Shift Manager, you may be responsible for: -Food quality and safety -Internal communication -Inventory management -Daily maintenance and cleanliness -Managing/leading your team -Exceptional customer service -Training and schedule management of team members We can't wait for you to join our team. We are interviewing immediately, so apply ASAP!

About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family. About the Role As an Assistant General Manager, you'll work with the General Manager to create, execute and maintain the store business plan. You're a critical leader in driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. You'll lead others by teaching and coaching Assistant Managers, Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers. You are expected to lead the team in the absence of your General Manager. What You'll Do * Build effective teams and drive a culture of high performance and engagement. * Support the execution of performance goals and developmental plans for store team. * Support strategies and processes using a customer-centric mindset to delivers results and drives store sales. * Recruit, hire, onboard, develop and lead a team of managers and employees. * Be accountable for team performance through teaching, coaching and providing feedback to build capabilities. * Own assigned area of responsibility. * Implement action plans to maximize efficiencies and productivity. * Perform Service Leader duties. * Ensure consistent execution of standard operating procedures. * Represent the brand and understand the competition and retail landscape. * Promote community involvement. * Leverage an omni-channel to deliver a frictionless customer experience. Who You Are * A current or former retail employee with 2-4 years of retail management experience. * A high school graduate or equivalent. * A good communicator with the ability to effectively interact with customers and your team to meet goals. * Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. * Driven by metrics to deliver results to meet business goals. * Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. * Organized and utilize time management and prioritization skills to effectively manage multiple tasks in an environment with competing demands. * Knowledgeable of our business and the retail environment and it to evolve store strategies to help meet goals. * Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds. * Ability to travel as required. * Ensure all compliance standards are met. Benefits at Old Navy * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity. Hourly Range: $18.30 - $25.20 USD Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

Join the fastest growing team in the Lake Placid, New York Hospitality Industry! We have many exciting positions in Lake Placid, New York including: Front desk: Manage online, phone and in-person room reservations. Welcome guests, check them in, distribute room keys and explain the hotel's amenities. Take payment from customers. Respond to guests' issues and complaints in a friendly, timely manner. Explain local amenities and attractions to guests. Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs. Assist customers with the planning of special events such as weddings and business conferences. Arrange specialized services for VIP customers. Must therefore follow the standards and rules of each property. Front desk supervisor: Supervise front desk staff and ensure that they provide excellent customer service. Respond to guests' inquiries and requests in a timely and professional manner. Monitor daily operations of the front desk, including check-ins, check-outs, and guest requests. Manage reservations and room availability. Ensure accuracy of billing and payment processes. Monitor and review guest feedback. Resolve customer complaints. Train and coach front desk staff. Monitor staff performance and provide feedback. Maintain a clean and organized front desk area. Create and send the work schedule for reception staff. Must therefore follow the standards and rules of each property Night audit: Balancing the accounts from day shift Managing front desk activity and handling guest check-ins and check-outs. Ensuring customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference. Handling customer requests and complaints and directing other employees or departments accordingly. Managing and updating all official documentation pertaining to the role. Ensuring that all end-of-day activities have been successfully executed by employees in all departments. Answering calls and queries related to potential booking. Must therefore follow the standards and rules of each property. Bellman: Greet all guests in the lobby in a warm and professional manner, make them feel welcome and anticipate their needs before they arise. Recognize all returning and VIP guests, and welcome them back. Escort all guests checking in to their accommodations following hotel procedure. Inform them about all hotel and guest room features, hotel facilities, and emergency procedures. Assist guests with their luggage. Deliver the morning newspapers to each occupied guest room. Make deliveries to guest rooms as instructed. Store and retrieve luggage and other objects for guests. Must therefore follow the standards and rules of each property. MAKE SURE TO CHECK YOUR EMAIL AFTER YOU APPLY FOR IMPORTANT NEXT STEPS