Area Manager
Restaurant General Manager Job 45 miles from Ithaca
What You Need To Know
Territory supports all of Upstate New York/Greater Syracuse Area
Rockland/Hudson Areas
Wine & Spirits Knowledge Preferred
Strong Leadership/Management Experience Preferred
Open your future to incredible career potential. Work for an industry-leader who invests in their people. Southern Glazer's Wine & Spirits is North America's preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50+ year legacy of success. We were named by Newsweek as a Most Loved Workplace and are included on the Forbes lists for Largest Private Companies and Best Employers for Diversity.
Southern Glazer's offers a competitive compensation package with an Annual Base Salary Range of $90K - $120K/Year plus an Annual $7,200 Car Allowance, plus Eligible for Additional Sales Incentives. This salary range is an average range for this position. In determining a final offer, the company will evaluate a specific candidate's education, skills and experience and will make an offer appropriately.
As a full-time employee, you can choose from a full menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition reimbursement, a wellness program, parental leave, vacation accrual, paid sick leave, and more.
At Southern Glazer's, you'll enjoy an environment where continuous learning and growth are supported and experience a culture where you are respected, and your voice is heard. If you're looking to fill your glass with opportunity, come join our FAMILY.
Overview
Plan, develop, and implements long and short-term strategies and marketing programs for a sales force covering a large territory, district, or region.
Primary Responsibilities
Manage a team of sales representatives; define expectations, monitor progress and counsels if expectations are not met
Develop and implement strategic sales plans to achieve company goals and initiatives
Direct sales development activity and coordinate sales distribution by establishing sales territories, quotas, and goals
Conduct sales meetings, product presentations, train, develop, and motivate the team to foster the success of the overall sales team
Call on key accounts in designated territory/region and work with sales management to develop overall sales strategies
Collaborate with key accounts in a geographic region to improve the distribution of product within set accounts
Align with supplier representatives to understand their brands, sales goals/projections, and support in securing additional market share through the team's effective selling approach
Meet with key clients, assisting sale consultants with maintaining relationships and negotiating and closing deals
Analyze and control expenditures of division to conform to budgetary requirements
Prepare periodic sales reports showing sales volume, potential sales, and areas of proposed client base expansion
Perform other job-related duties as assigned
Additional Primary ResponsibilitiesMinimum Qualifications
Bachelor s degree plus five years of experience; or an equivalent combination of education and experience
Three years of demonstrated management experience
Must be at least 21 years of age
Physical Demands
Physical demands with activity or condition for a considerable amount of time may include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor) or mobile device
Physical demands with activity or condition may include walking, bending, reaching, standing, squatting, and stooping
Physical demands with activity or condition for a considerable amount of time may include driving throughout the day with segments up to 2 hours
May require lifting/lowering, pushing, carrying, or pulling up to 56lbs
This position is deemed a safety-sensitive position. As such, any person who is given a conditional offer of employment will be required to pass a drug test.
EEO Statement
Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SGWS complies with all federal, state and local laws concerning consideration of a qualified applicant's arrest and/or criminal conviction records. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.
#LI-EA1
Restaurant GM - Urgently Hiring
Restaurant General Manager Job 45 miles from Ithaca
Taco Bell N Syracuse is looking for a Restaurant GM in North Syracuse, NY with a proven track record. This full time or part time position is perfect for someone who is passionate about food, truly cares about guest satisfaction, and thrives in a fast-paced environment.
Responsibilities include:
-Building, training & leading a team
-Overall operation of the restaurant
-Achieving guest satisfaction
-Managing equipment
-Ensuring the highest standards of food quality
-Maintaining close relationships with other departments
-Managing staff vacation time and absences
The ideal candidate is:
-Dependable, reliable, and responsible
-Professional in all circumstances
-Experienced in managing a team
-Flexible and adaptable to changes in this crazy industry
Come join our team at Taco Bell N Syracuse today!
Plant Manager
Restaurant General Manager Job 33 miles from Ithaca
Exempt
National Pipe & Plastics, a CRH company, is one of North America's largest PVC pipe producers, serving the water and energy markets from two east coast locations in Endicott, NY, and Greensboro, NC. But we're more than just a manufacturer. Our long history of exceptional customer service and product quality enables us to be a trusted and strategic solutions partner to engineers, contractors, distributors, specifiers, and more. As part of the CRH Infrastructure Products business, we are leading the industry with innovative, sustainable solutions with a safety-first mindset.
Job Summary
The Plant Manager is the senior leader on site and is responsible for everything that goes on inside the fence-line and is the driver of the production process. We look to the Plant Manager to build a collaborative environment between operations, sales, engineering, accounting, and transportation. This dynamic leader will be pushing continuous improvement in workplace safety, production efficiency, product cost, and customer service. This position will be located at our plant in Endicott, NY.
Job Responsibilities
Ensure the plant employees and guests on site comply with safety and environmental practices - lead by example and build a safety first culture.
Lead production scheduling to meet customer needs including timely delivery.
Develop a keen focus on customer service and proactive communication across the team.
Partner with the engineering team to ensure proper drawings and designs are being used during the manufacturing process.
Purchase material/services to successfully operate the facility.
Successfully hire, supervise, orient, train and retain operations/product staff.
Promote and maintain a clean workplace that is “tour-ready” at all times.
Ability to read drawings, plan production tasks from those drawings, and coach employees to produce product correctly.
Ability to operate some of the standard tools on the plant floor such as overhead cranes, hand tools, batch plant, etc. While the Plant Manager will not be asked to operate these things continuously, having some of these skills will make him/her a better coach and troubleshooter.
Be a leader and coach leadership. Motivate crews during morning huddles. Lead effective Mid-Day meetings. Coach Leads on how to set expectations on a whiteboard and have them followed. Lead inventory counts. Promote safety best practices in meetings with other Plant Managers.
Perform any other duties as assigned by the General Manager as deemed appropriate and necessary by them.
Job Requirements
Bachelor's Degree in Business, Operations, Engineering or equivalent experience
10+ years of experience working in a leadership role in an industrial manufacturing environment
Experience with precast/concrete or building materials is a plus
Proven track record of developing, leading and maintaining a continuous improvement mindset at the plant
Ability to work on your feet for the majority of the day in a production/plant environment subject to areas that are unheated and/or non-air conditioned
Ability to work with computer as necessary (Microsoft Word, Excel, PowerPoint, AX)
Ability to lead and direct other individuals and work with other group leaders
Annual Salary
95-130k plus annual bonus
What CRH Offers You
Highly competitive base pay
Comprehensive medical, dental and disability benefits programs
Group retirement savings program
Health and wellness programs
A culture that values opportunity for growth, development, and internal promotion
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.
If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
Oldcastle Infrastructure, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability
GM and Food (General Merchandise, Closing, Fulfillment, Inbound, Food and Beverage , Starbucks) (T1476)
Restaurant General Manager Job 47 miles from Ithaca
Starting Hourly Rate / Salario por Hora Inicial: $17.00 USD per hour
As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.
Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together.
ALL ABOUT GENERAL MERCHANDISE
Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is set, in-stock, accurately priced and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all General Merchandise (GM) areas of the store. This team leads Food & Beverage and Food Service, providing a fresh and food safe experience. Experts enable efficient delivery to our guests by owning pick, pack and ship fulfillment work.
At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a General Merchandise Expert can provide you with the:
Knowledge of guest service fundamentals and experience supporting a guest first culture across the store
Experience in retail business fundamentals including: department sales trends, inventory management, and process efficiency and improvement
Experience executing daily/weekly workload to support business priorities and deliver on sales goals
As a General Merchandise Expert, no two days are ever the same, but a typical day will most likely include the following responsibilities:
Create a welcoming experience by authentically greeting all guests
Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approach
Engage with guests in a genuine way, which include asking questions to better understand their specific needs
Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience
Thank the guest in a genuine way and let them know we're happy they chose to shop at Target
Be knowledgeable of GM areas to ensure sales floor is zoned, in stock and accurately signed and priced for guests
Acknowledge guests as you complete workload with minimal guest disruption; partner with leadership to prioritize daily workload based on business and guest needs
Ensure regular and promotional signing is set accurately for GM categories and be knowledgeable of products in the ad
Execute inbound, replenishment, backroom and signing processes for GM areas
Execute processes including pricing, presentation sets, and inventory accuracy as directed by your leader for all areas
Understand how operational procedures, like planogram (POG) ties, product capacities and salesfloor quantities impact shortage, profitability, in store replenishment and inventory accuracy
Operate power equipment only if certified
Follow processes accurately with attention to detail, monitor own progress
Demonstrate a culture of ethical conduct, safety and compliance
Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices
Support guest services such as back-up cashier, and digital fulfillment processes and maintain compliance culture while executing those duties, such as federal, state, and local adult beverage laws
All other duties based on business needs
WHAT WE ARE LOOKING FOR
We might be a great match if:
Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guests
Providing service to our guests that makes them say I LOVE TARGET! excites you…. That's why we love working at Target
Stocking, Setting and Selling Target products sounds like your thing… That's the core of what we do
You aren't looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded
The good news is that we have some amazing training that will help teach you everything you need to know to be a General Merchandise Expert. But, there are a few skills you should have from the get-go:
Welcoming and helpful attitude toward guests and other team members
Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
Work both independently and with a team
Resolve guest questions quickly on the spot
Attention to detail and follow a multi-step processes
Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
Accurately handle cash register operations as needed
Climb up and down ladders
Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds
Flexible work schedule (e.g., nights, weekends and holidays) reliable and prompt attendance necessary
Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
Ability to remain mobile for the duration of a scheduled shift (shift length may vary)
Find competitive benefits from financial and education to well-being and beyond at **********************************************
Americans with Disabilities Act (ADA)
Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at ************** for additional information.Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.
Shift Manager - Hiring Now!
Restaurant General Manager Job 19 miles from Ithaca
Were glad youre here. You may know us as the brand with Roast Beef and Curly Fries but we are also crafting incredible career opportunities. Youre in the right place if youre here for:
Weekly Pay
Flexible Schedule
Free shift meal and family dining discount*
Discounted Curly Fries (and all our menu items for that matter)
Best in Class Training & Continuous Learning
Advancement Opportunities
Paid Time Off*
401(k) Retirement Plan*
Tuition Benefits*
Medical, Dental and Vision*
Champions of Hope*
Cash Referral Program
Journey Wellbeing Support Tool
PerkSpot Discount Program
Recognition Program
Slip Resistant Shoes Programs
Community & Charitable Involvement
Igniting Dreams Grant Program
Training Contests
Youre also in the right place if youre looking for a company where you can dream big, work hard, get it done, play fair, have fun, and make a difference.
BRING HOME THE BACON
You will help operate the restaurant on a day-to-day basis as a Shift Manager. You will help the management team, ensuring that every shift operates smoothly. Youll also help team members through performance and training initiatives. Your ability to provide exceptional customer service will keep customers coming back for more. To qualify for this Shift Manager, the-road-to-success-is-paved-with-meats job you:
Have at least six months of restaurant or retail management experience.
Have impressive examples of providing exceptional customer service.
At least 18 years of age.
Eligible to work in the U.S.
Not sure if your experience aligns? We encourage you to apply. Meat-lover or not, all backgrounds are welcome here.
WHO WE ARE AND WHAT WE DO
The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences. Arby's delivers on its purpose by celebrating the art of Meatcraft with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes. Arby's Fast Crafted restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast casual. Arby's Restaurant Group, Inc. is the franchisor of the Arby's Brand and is part of the Inspire Brands family of restaurants headquartered in Atlanta, Ga. Arbys, founded in 1964, is the second-largest sandwich restaurant brand in the world with more than 3,500 restaurants in nine countries. Our goal is to be the best in the business, and we cant do that without great people like you.
Arbys is an equal opportunity employer.
*Subject to availability and certain eligibility requirements.
$16.25 per hour-$18.75 per hour
The base hourly pay range above represents the low and high end of the pay range for this position. Actual placement within this range will vary based on various factors including but not limited to experience, education, training, and location. Hourly rates may vary based on state/local minimum wage requirements. Hourly team members will be eligible for overtime in accordance with applicable law and Inspire Brands policy.
RequiredPreferredJob Industries
Other
Associate Manager of Teaching
Restaurant General Manager Job 45 miles from Ithaca
At LearnWell, we are dedicated to transforming the lives of the 10 million students in the U.S. who face behavioral health challenges. For over 26 years, we have provided on-site educational services in hospitals, ensuring that school-age patients can continue their education during treatment and reintegrate seamlessly into their classrooms. With a network of over 200 educators, our mission is to create a lasting positive impact on future generations.
We are seeking an experienced and dynamic Manager to manage our New York team. The ideal candidate will have a proven track record in staff development, coaching, employee performance management, financial oversight, client satisfaction, and the delivery of high-quality educational services. You will possess exceptional communication and listening skills, excel in managing dynamic environments, and demonstrate strong conflict resolution capabilities. As a leader, you will inspire your team's professional growth, be resourceful, adaptable, and exhibit strong critical thinking skills.
Key Responsibilities:
Oversee 6 hospital accounts and their teachers.
Conduct regular meetings with direct reports to ensure alignment and accountability.
Collaborate with the HR team to ensure consistent staffing across hospital locations.
Foster positive customer relations with hospital and school district partners.
Perform financial analysis of each hospital account and ensure revenue goals are met.
Ensure compliance with company policies and procedures.
Work collaboratively with senior management to achieve strategic goals.
Cultivate a culture of continuous improvement and professional development within the team.
Compensation:
Salary: $55,000.00-$60,000 per year
Performance-based bonus
Competitive benefits package
Qualifications:
Bachelor's Degree required.
Willingness to travel up to 50% throughout the area
Minimum of 3 years of experience in an operations management role
Teaching certification is a plus.
Ability to perform well under pressure, take initiative, and manage multiple tasks with strong attention to detail.
Strong leadership, communication, and interpersonal skills.
Store Manager | Woodbury Common
Restaurant General Manager Job 29 miles from Ithaca
The Store Manager leads the overall store business objectives, including the achievement of sales and profitability goals. The store manager will have oversight of all store operations, as well as, recruiting, hiring and development of all team members. This dynamic individual will demonstrate excellent relationship building skills, with both internal and external clients, to establish an exceptional service culture. This individual will serve as a David Yurman brand ambassador, engaging in opportunities that promote the product, vision and inspiration of the brand within the market.
The David Yurman Woodbury Common Premium Outlets Store Manager will be accountable for the following key deliverables:
Responsibilities
Achieve and/or Exceed Sales Plan
Create and execute strategic initiatives to deliver the planned annual sales goals
Lead, motivate and drive sales professionals to meet their sales goals and exceed the highest expectations for customer service
Demonstrate sales leadership for associates by taking an active role on the selling floor to participate in clientele development, supervise and coach sales professionals and build local brand/store awareness. While present on the selling floor, the Store Manager will engage clients and endeavor to connect them with sales professionals to assist the clients with their purchases. Any selling activity by the Store Manager should be incidental to the Store Manager's primary duties and must be kept to a minimum.
Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market.
Partner with the Buying & Merchandising team to ensure product assortment is consistent with market needs and sales goals
Monitor and measure all stores' performance and provide to Corporate leaders a thorough understanding and reporting of issues, performance results, opportunities, and challenges particular to specific locations of responsibility, along with recommendations and action plans for improvement.
Clientele/Service Management
Lead a culture focused on client satisfaction including resolution of customer services issues and empowerment of sales and operations associates to satisfy the client
Ensure associates deliver goals for CRM data capture/clientele rapport building and collaborate on the development of strategic customer retention and acquisition goals
Execute proactive strategic outreach with the goal of positioning and realizing future sales opportunities and exceeding customer expectations
Model, coach and hold staff accountable for providing a positive and rewarding client experience in all customer interactions
Guide store to ensure that client outreach and continued client development is executed on a regular basis with accountability practices in place for all sales professionals.
Operations
Deliver controllable expenses on and/or under expense budgets
Ensure all company policies and procedures are communicated appropriately and followed by all store associates
Establish a culture of inventory care and management by ensuring all inventory counts/audits is conducted in compliance with company standards.
Maintain proper care standards for the product to ensure quality saleable condition
Establish and maintain store opening and closing procedures and create staff work, meal and rest break schedules that ensure appropriate store coverage to meet the needs of the business and are consistent with Company policies and applicable laws.
Embrace technology to enhance customer experience and create expectation with associates to utilize
Ensure all security procedures are communicated appropriately and followed by all store associates
Talent Training and Development
Recruit top candidates for all positions with a focus on hiring talent that embodies the spirit and standards of the David Yurman brand
Develop and motivate staff through clear communication, goal setting and regular
coaching opportunities
Lead succession planning by training and developing store management team
Manage compliance with all company policies and ensure that all procedures are being followed for required disciplinary action
Identify training needs and develop growth potential of each staff member
Qualifications
Searching for an entrepreneurial minded business operator
Positive leader with strong sales background
Ability to speak multiple languages
Well networked into the High Net Worth individual, and the local philanthropy scene
Client centric leader; exceptional clientele, customer relationship building skills with the ability to lead a luxury service culture
Work Experience: 5+ years retail sales management experience in a similar role, preferably within a high-end luxury accessories boutique, experience opening a new store preferred but not required
Brings passion and enthusiasm, strong communication skills (written and verbal) required, with an emphasis on motivating talent to achieve goals
Ability to manage multiple tasks in a fast-paced environment
Proven ability to manage high volume and inventory with an emphasis on driving results
Strong community relations
Fine Jewelry and or Fine Watch experience preferred, but not required
Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.)
Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
The expected base salary for this role is $95,000-$110,000, plus bonus.
Warehouse Shift Manager
Restaurant General Manager Job 48 miles from Ithaca
Department: Warehouse
Reports To: Director of Warehouse
Salary Range: $65,348 - $98,022 annually, plus bonus opportunity.
As a Warehouse Shift Manager, you provide hands-on leadership on the warehouse floor by training, monitoring, and evaluating assigned personnel and actively lead the receiving, warehousing, and shipping of product in a manner consistent with company culture, service, and cost objectives.
WHAT YOU'LL DO
Ensures all employees are trained and developed to meet safety and productivity standards.
Plans inbound and outbound product flow and labor needs to meet daily deadlines.
Communicates, coordinates, and supports all policies and procedures within the warehouse and company.
Achieve warehouse cost metrics and actively seek to develop cost-reduction strategies.
Applies continuous improvement efforts while applying lean thinking and tools to eliminate waste.
YOU MUST HAVE
High School Diploma or general equivalent degree
Effective organizational, analytical, and planning skills
Strong communication and interpersonal skills
Ability to pass a standard physical abilities test.
YOU MAY ALSO HAVE
Four-year college degree or equivalent Dot experience
Previous successful leadership experience
Proficiency in Microsoft Office suite of products
Working knowledge of distribution or warehouse processes or systems
ROLE SPECIFICS
Supervision
: Warehouse Lead Staff, and Warehouse Floor Personnel
Schedule
: Full Time - Sunday-Wednesday
6 AM - 4:30 PM (Some off-hours for on or off-site meetings)
Environment:
Working in temperature ranges from 0˚F to 70˚F
Physical Requirements:
Extensive standing, walking, and lifting; including operation of warehouse equipment.
Travel
: Must have ability to travel independently as needed, without restriction by car, plane, or train
Certification
- Will obtain electric pallet jack and narrow aisle licenses and forklift certifications during initial training phase.
WHO WE ARE
Dot Foods makes products more accessible and affordable to the food industry. We add efficiency to the supply chain and build strong partnerships with distributors, suppliers, and operators. Our company was created on a foundation of respect and dependability. People who are open to input, ask questions, embrace diversity, and seek innovative solutions thrive here.
WHAT DOT CAN OFFER YOU
As a family-owned and -operated company since 1960, Dot Foods has created a strong family culture. We make everyone feel included and respected. In addition to an inclusive working environment, we will provide you with:
Competitive compensation package, including bonuses for successful performance
Extensive benefits including medical, dental, 401k, and profit-sharing
Significant advancement opportunities
Safety: This position assumes responsibility for the workplace safety of self and co-workers, and for the safety conditions of the work locations, exercise and promotes safe behaviors and show unyielding support of programs, rules, and policies regarding safety.
EOE/AA Employer: Dot believes all persons are entitled to equal employment opportunities. Dot will not discriminate against its employees or applicants for employment because of sex, race, color, religion, national origin, age, sexual orientation, disability, or veteran status or other basic classes protected by applicable federal or state law provided they are qualified for employment or for existing positions.
Restaurant General Manager
Restaurant General Manager Job 48 miles from Ithaca
Title: Wendys Restaurant General Manager
Status: Full-time,
At CKA Management, we know that its our people who make us great. Thats why we believe in hiring only the best talentthose individuals truly committed to delivering exceptional customer service and satisfaction.
We invest in our employees by training and developing them for the wonderful growth opportunities we provide throughout the company. If you have the energy and ambition to develop a career without limits, and if you are willing to give our customers value, quality, and the best possible service, then you are at the right company!
As a Wendys Restaurant General Manager, youll enjoy:
Plenty of work-related perks such as medical, dental, vision, life insurance benefits, 401k with employer match, provided uniforms, meal discounts, and advancement opportunities. Overseeing operations, you will develop and mentor your team, and ensure a positive dining experience for your customers by monitoring and reinforcing food safety procedures, maximizing store sales and profit goals, maintaining QSR standards and ensuring the protection of the brand and assets.
Our Restaurant General Managers (RGM) are the leader of the TEAM who establish the tone of the work environment, and the level of customer satisfaction! RGMs are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers great food and a friendly experience. A successful candidate will have strong leadership and communication skills, a track record of people development, and a positive attitude
Requirements:
High School Diploma, or GED. College degree preferred. Three or more years' experience as Manager in the restaurant industry; or equivalent combination of education and experience
Basic computer skills
Problem solving skills, customer service and decision making
Must be able to work a 5-day, 50 hour shift, including occasional weekends and most Holidays
Maintain and enforce standard operating procedure of the company
Must be able to properly lift, pull and push up to 25lbs
Ability to travel to other restaurants, main office, meetings, etc. as needed
Responsibilities include but are not limited to:
Manages food and labor costs
Trains, monitors, and reinforces food safety procedures
Executes company policies and procedures
Develops and implements appropriate strategies to resolve unfavorable trends to enhance sales and profits
Provides proper training for team members
Anticipates and identifies problems and initiates appropriate corrective action
Hiring and developing employees, conducting new hire orientation, and developing the training plan for each new hire.
Scheduling and deploying the team correctly,
Addressing performance issues, retention of store management and crew
Assisting in the resolution of customer issues
CKA Management LLC is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job.
Popeyes Restaurant General Manager
Restaurant General Manager Job 45 miles from Ithaca
We are seeking a Restaurant Manager to join our team! You will be responsible for providing customers with a memorable fast food dining experience. The Restaurant Manager is passionate about providing Guests with the best experience possible. Must be committed to contributing to the collaborative spirit of the team, be energized by the opportunity to learn, grow, and explore your career potential.
RELOCATION ASSISTANCE OF $5,000
Monthly Performance Bonus based on sales, cost control, and operation metrics.
Essential Duties and Responsibilities
Oversee guest services and resolve issues.
Food order and chicken order
Training and coaching team members
Running a daily shift
Forecasting, crew schedule
Adhere to all safety and sanitation regulations.
Supervise product production.
Food order and chicken order
Training and coaching team members
Unloads and stocks inventory items as needed
Prompt and regular attendance on assigned shifts
Acts with integrity and honesty, and promotes the culture of HIgh Noon Popeyes
Must be at least eighteen (18) years of age.
Comfortable working in a fast-paced environment
Ability to interact in a positive and professional manner with Guests and coworkers.
Willingness to learn all areas of restaurant operations & work multiple stations.
Available to work evenings, weekends, and holidays
Physical Demands
Must be able to lift up to 50 pounds of force occasionally, and or up to 15 pounds of force frequently,
Ability to carry products/boxes and miscellaneous weighing no more than 60 pounds
Consistently operates registers
Consistently handle product preparation
Consistently kneel and follow proper lifting procedures
Frequently stoop and pick up supplies and trash
Consistently y push to open and close door to store and storage shed as well as cooler and freezers
Consistently stand during serving customers and training
Consistently talk to and listen to fellow team members and Guests
Consistently lifts for product preparation, stocking and inventory
Popeyes is an equal opportunity employer that makes employment decisions based on skills and experience and we encourage all qualified applicants to apply.
General Manager
Restaurant General Manager Job 45 miles from Ithaca
We are seeking an experienced business leader with strong sales and commercial experience to join our Industrial Components Division. The mission of the Business Unit Manager (General Manager) is to drive a clear vision that positions the Kilian brand as a leader in customized components while achieving annual revenue growth of 10 - 15% while achieving adjusted gross margin and adjusted EBITDA margin targets.
Key Outcomes
Create a vision, mission, and strategy for the business that leverages Kilian's unique abilities to achieve business revenue, profitability, and associate engagement goals
Increase revenue by 30% over three years.
Increase industrial customers revenue by 50%
Develop the sales funnel process with the sales team. Implement routines for reviewing results. Hold team members accountable for achieving sales targets
Build customer relationships through frequent customer visits to obtain Voice of the Customer insights.
Build internal relationships and, within the first 12 months, identify three new opportunities for Kilian to become a supplier for other Regal Rexnord Businesses
Partner with Regal Rexnord marketing resources to create marketing plan for Kilian products in North America
Achieve an adjusted gross margin target by the end of year three
Develop a value stream based P&L at the site that will ensure proper price increase activity by customer and SKU
Increase price at both the customer and SKU levels where margins are not favorable
Execute 80/20 product and customer review process on a regular interval
Execute CI initiatives through MCO, VAVE, and VCP activities
Assess profitability of production processes and change, modify, and/or improve processes that do not support the business in achieving profitability objectives.
Drive leadership excellence at the site
Drive a culture of engagement, accountability, and results. Lead with positive energy and stretch talent outside of their comfort zones.
Partner with HR to review organizational design and make any necessary improvements within the first 12 months to achieve an organizational structure with the necessary people resources to support the profitable growth of the business.
Operations
Develop and execute a “customer ready” plan for the plant
Evaluate capabilities and constraints of the site and create a 3 year CAPEX plan within the first 12 months to achieve growth and revenue targets
Oversee the development of a labor capacity planning model.
Oversee implementation and compliance with Regal Rexnord's safety compliance programs.
Critical Competencies
To excel in this role, you should possess the following competencies:
High Standards: Expects personal performance and team performance to be nothing short of the best
Work Ethic: Possesses a strong willingness to work hard and sometimes long hours to get the job done. Has a track record of working hard
Enthusiasm: Exhibits passion and excitement over work. Has a can-do attitude
Proactivity: Acts without being told what to do. Brings new ideas to the company.
Aggressiveness: Moves quickly and takes a forceful stand without being overly abrasive
Calm Under Pressure: Maintains stable performance when under heavy pressure or stress
Creativity/Innovation: Generates new and innovative approaches to problems.
Adaptable: Learns quickly. Demonstrates ability to quickly and proficiently understand and absorb new information
Tactful: Handles sensitive situations with diplomacy and sensitivity, ensuring that communication is considerate and respectful.
Communication: Speaks and writes clearly and articulately.
Listening Skills: Lets others speak and seeks to understand their viewpoints
Negotiation Skills: Ability to understand and address the needs and interests of all parties involved, using persuasive techniques, problem-solving strategies, and active listening to find common ground and achieve favorable outcomes
Honesty/Integrity: Does not cut corners ethically. Earns trust and maintains confidences. Does what is right, not just what is politically expedient. Speaks plainly and truthfully.
Minimum Job Requirements
Bachelor's degree required, Master's degree is highly preferred.
Demonstrated experience of successfully creating and executing a business strategy to achieve sustainable sales and profitability growth targets required.
10+ years of experience working in a manufacturing related industry required.
5+ years' experience leading teams required. Experience leading teams of more than 100 people in a manufacturing setting preferred.
Ability to travel up to 25%. Periodic travel to Canada is required
Preferred Job Requirement
Ability to operate at both a strategic and tactical level. Go to GEMBA bias.
Experience leading change.
Proven successful applications of multiple CI tools strongly preferred: 80/20, Value Stream Mapping, 6S, Lean Conversion, Standard Work, Visual Daily Management,
Kanban/Replenishment systems, FMEA, Advanced Problem Solving.
Good communicator. Exhibits energy, strong ownership, and sense of urgency.
Skilled with the entire Microsoft suite of offerings including PowerPoint, Word, and Excel, etc.
Critical thinking skills to properly identify problem area & potential solutions. Analytical skills to properly interpret data.
Strong bias toward data-driven decision-making.
Business & Financial Acumen with solid Financial and Operational management experience to support demand/supply pipeline.
Ability to systematically simplify operations with process and structure.
Expected Salary: $165,000 - $200,000 + Incentives
Please note that compensation is based on a variety of factors when extending offer, including but not limited to, the role, responsibilities, candidate experience, education, qualifications, and business considerations.
Organizational Fit
At Regal Rexnord, our associates live our values. Please review our Regal Rexnord Values on our website at *************************************************************************
Benefits
Medical, Dental, Vision and Prescription Drug Coverage
Spending accounts (HSA, Health Care FSA and Dependent Care FSA)
Paid Time Off and Holidays
401k Retirement Plan with Matching Employer Contributions
Life and Accidental Death & Dismemberment (AD&D) Insurance
Paid Leaves
Tuition Assistance
About Regal Rexnord
Regal Rexnord is a $6.5B publicly held global industrial manufacturer with 30,000 associates around the world who help create a better tomorrow by providing sustainable solutions that power, transmit and control motion. The Company's electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications. The Company's automation offering, comprised of controls, actuators, drives, and precision motors, controls motion in applications ranging from factory automation to precision control in surgical tools.
The Company's end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture.
Regal Rexnord is comprised of three operating segments: Industrial Powertrain Solutions, Power Efficiency Solutions, and Automation & Motion Control. Regal Rexnord has offices and manufacturing, sales and service facilities worldwide. For more information, including a copy of our Sustainability Report, visit RegalRexnord.com.
Equal Employment Opportunity Statement
Regal Rexnord is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity, age, ancestry, national origin, marital status, citizenship status (unless required by the applicable law or government contract), disability or protected veteran status or any other status or characteristic protected by law. Regal Rexnord is committed to a diverse and inclusive workforce. We are committed to building a team that represents diverse and inclusive backgrounds, perspectives, and skills. If you'd like to view a copy of the company's affirmative action plan or policy statement, please email ***************************. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail ***************************.
Equal Employment Opportunity Posters
Notification to Agencies: Please note that Regal Rexnord Corporation and its affiliates and subsidiaries ("Regal Rexnord") do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement or similar contract and approval from HR to submit resumes for a specific requisition, Regal Rexnord will not consider or approve payment to any third-parties for hires made.
Assistant Restaurant Manager
Restaurant General Manager Job In Ithaca, NY
The Wolak Group is currently hiring for an Assistant Restaurant Manager to join our network! We are an established Dunkin' Franchise with 90+ locations and growing. Nothing makes us happier than providing our guests with America's favorite coffee, refreshing beverages, tasty baked goods and snacks. Our customers are the reason we are in business, so we strive every day to deliver exceptional service to our guests.
We'll let you in on a little secret though... while everyone knows that America Runs on Dunkin', at The Wolak Group, we know that Dunkin' runs on our incredible team members. Ready to come run with us?
Here's what's in it for you:
To keep our amazing team running, employees at our restaurants enjoy a bunch of perks:
* Competitive Pay ranging from $17.75-$20.40/hr! Compensation is based on skills/prior experience.
* Discretionary bonus program/profit sharing
* Tuition Reimbursement through Southern NH University
* FREE Employee Assistance Program for all employees who have been with the Company for at least 30 days and their family members
* Career development and growth
* Ongoing training and development opportunities
* Comprehensive health, dental, and vision coverage
* 401K Savings to help you save for the future
* Paid Time Off (PTO)
* Free/discounted food and beverage items
Here's who were are looking for:
* Someone with prior management experience who will help manage the day-to-day operations of the Restaurant, ensuring excellence in guest service, and maximizing profitability
* Ability to work a flexible schedule including days, nights, weekend and holidays
Click here to see the full job description!
You are applying for work The Wolak Group, a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc. or any of its affiliates. Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
General Manager
Restaurant General Manager Job 45 miles from Ithaca
We are seeking an experienced business leader with strong sales and commercial experience to join our Industrial Components Division. The mission of the Business Unit Manager (General Manager) is to drive a clear vision that positions the Kilian brand as a leader in customized components while achieving annual revenue growth of 10 - 15% while achieving adjusted gross margin and adjusted EBITDA margin targets.
Key Outcomes
Create a vision, mission, and strategy for the business that leverages Kilian's unique abilities to achieve business revenue, profitability, and associate engagement goals
Increase revenue by 30% over three years.
Increase industrial customers revenue by 50%
Develop the sales funnel process with the sales team. Implement routines for reviewing results. Hold team members accountable for achieving sales targets
Build customer relationships through frequent customer visits to obtain Voice of the Customer insights.
Build internal relationships and, within the first 12 months, identify three new opportunities for Kilian to become a supplier for other Regal Rexnord Businesses
Partner with Regal Rexnord marketing resources to create marketing plan for Kilian products in North America
Achieve an adjusted gross margin target by the end of year three
Develop a value stream based P&L at the site that will ensure proper price increase activity by customer and SKU
Increase price at both the customer and SKU levels where margins are not favorable
Execute 80/20 product and customer review process on a regular interval
Execute CI initiatives through MCO, VAVE, and VCP activities
Assess profitability of production processes and change, modify, and/or improve processes that do not support the business in achieving profitability objectives.
Drive leadership excellence at the site
Drive a culture of engagement, accountability, and results. Lead with positive energy and stretch talent outside of their comfort zones.
Partner with HR to review organizational design and make any necessary improvements within the first 12 months to achieve an organizational structure with the necessary people resources to support the profitable growth of the business.
Operations
Develop and execute a “customer ready” plan for the plant
Evaluate capabilities and constraints of the site and create a 3 year CAPEX plan within the first 12 months to achieve growth and revenue targets
Oversee the development of a labor capacity planning model.
Oversee implementation and compliance with Regal Rexnord's safety compliance programs.
Critical Competencies
To excel in this role, you should possess the following competencies:
High Standards: Expects personal performance and team performance to be nothing short of the best
Work Ethic: Possesses a strong willingness to work hard and sometimes long hours to get the job done. Has a track record of working hard
Enthusiasm: Exhibits passion and excitement over work. Has a can-do attitude
Proactivity: Acts without being told what to do. Brings new ideas to the company.
Aggressiveness: Moves quickly and takes a forceful stand without being overly abrasive
Calm Under Pressure: Maintains stable performance when under heavy pressure or stress
Creativity/Innovation: Generates new and innovative approaches to problems.
Adaptable: Learns quickly. Demonstrates ability to quickly and proficiently understand and absorb new information
Tactful: Handles sensitive situations with diplomacy and sensitivity, ensuring that communication is considerate and respectful.
Communication: Speaks and writes clearly and articulately.
Listening Skills: Lets others speak and seeks to understand their viewpoints
Negotiation Skills: Ability to understand and address the needs and interests of all parties involved, using persuasive techniques, problem-solving strategies, and active listening to find common ground and achieve favorable outcomes
Honesty/Integrity: Does not cut corners ethically. Earns trust and maintains confidences. Does what is right, not just what is politically expedient. Speaks plainly and truthfully.
Minimum Job Requirements
Bachelor's degree required, Master's degree is highly preferred.
Demonstrated experience of successfully creating and executing a business strategy to achieve sustainable sales and profitability growth targets required.
10+ years of experience working in a manufacturing related industry required.
5+ years' experience leading teams required. Experience leading teams of more than 100 people in a manufacturing setting preferred.
Ability to travel up to 25%. Periodic travel to Canada is
Preferred Job Requirement
Ability to operate at both a strategic and tactical level. Go to GEMBA bias.
Experience leading change.
Proven successful applications of multiple CI tools strongly preferred: 80/20, Value Stream Mapping, 6S, Lean Conversion, Standard Work, Visual Daily Management,
Kanban/Replenishment systems, FMEA, Advanced Problem Solving.
Good communicator. Exhibits energy, strong ownership, and sense of urgency.
Skilled with the entire Microsoft suite of offerings including PowerPoint, Word, and Excel, etc.
Critical thinking skills to properly identify problem area & potential solutions. Analytical skills to properly interpret data.
Strong bias toward data-driven decision-making.
Business & Financial Acumen with solid Financial and Operational management experience to support demand/supply pipeline.
Ability to systematically simplify operations with process and structure.
Expected Salary: $165,000 - $200,000 + Incentives
Please note that compensation is based on a variety of factors when extending offer, including but not limited to, the role, responsibilities, candidate experience, education, qualifications, and business considerations.
Organizational Fit
At Regal Rexnord, our associates live our values. Please review our Regal Rexnord Values on our website at *************************************************************************
Benefits
Medical, Dental, Vision and Prescription Drug Coverage
Spending accounts (HSA, Health Care FSA and Dependent Care FSA)
Paid Time Off and Holidays
401k Retirement Plan with Matching Employer Contributions
Life and Accidental Death & Dismemberment (AD&D) Insurance
Paid Leaves
Tuition Assistance
About Regal Rexnord
Regal Rexnord is a $6.5B publicly held global industrial manufacturer with 30,000 associates around the world who help create a better tomorrow by providing sustainable solutions that power, transmit and control motion. The Company's electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications. The Company's automation offering, comprised of controls, actuators, drives, and precision motors, controls motion in applications ranging from factory automation to precision control in surgical tools.
The Company's end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture.
Regal Rexnord is comprised of three operating segments: Industrial Powertrain Solutions, Power Efficiency Solutions, and Automation & Motion Control. Regal Rexnord has offices and manufacturing, sales and service facilities worldwide. For more information, including a copy of our Sustainability Report, visit RegalRexnord.com.
Equal Employment Opportunity Statement
Regal Rexnord is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity, age, ancestry, national origin, marital status, citizenship status (unless required by the applicable law or government contract), disability or protected veteran status or any other status or characteristic protected by law. Regal Rexnord is committed to a diverse and inclusive workforce. We are committed to building a team that represents diverse and inclusive backgrounds, perspectives, and skills. If you'd like to view a copy of the company's affirmative action plan or policy statement, please email ***************************. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail ***************************.
Equal Employment Opportunity Posters
Notification to Agencies: Please note that Regal Rexnord Corporation and its affiliates and subsidiaries ("Regal Rexnord") do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement or similar contract and approval from HR to submit resumes for a specific requisition, Regal Rexnord will not consider or approve payment to any third-parties for hires made.
Assistant General Manager
Restaurant General Manager Job 45 miles from Ithaca
TEXT "GOCARWASH" TO 25000 OR FOLLOW THIS LINK TO SCHEDULE AN INTERVIEW
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states from coast to coast. And we keep adding more!
At GO Car Wash, we're committed to providing an engaging, rewarding work experience for all our Teammates. We believe by caring for our Teammates first, we'll have happy customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us in become the most admired car wash business!
As an Assistant General Manager at GO Car Wash, you'll learn to manage of your own site. You'll assist the Site General Manager with all daily car wash operations and contribute to the continued success of the site. This includes working with the Site General Manager on meeting all our inventory, equipment, site, service and safety standards to deliver a convenient, consistent, exceptional car wash experience for customers, and addressing customer claims when they occur. You'll also assist with hiring, training, coaching, managing and developing our Teammates to perform their jobs well, grow their responsibilities, and uphold our values, by setting the example when performing all car wash activities.
For you to be successful, we're looking for:
High school diploma or equivalent
6 months of management experience in a service-related business
Car wash experience preferred, but not required
You must also be able to:
Deliver excellent customer service and drive sales growth
Communicate clearly, engage, and lead others by example
Organize time, work, and team to complete many varying responsibilities
Achieve results independently, and work collaboratively with team
Proactively and creatively find solutions to operational and people challenges
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as an opportunity to grow your career with us, while also learning work/life skills you can transfer to any path you choose for your future.
Compensation
Our Teammates in this role typically earn $21.00/hour, which includes a base pay of $19.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Plus $500 monthly bonus at 100% of plan targets tied to company and individual performance. Offer will depend on location and level of knowledge, skills, abilities, and experience.
To learn more about us, go to ******************
NOTE: You'll be required to complete a satisfactory criminal and financial background check before being hired for this job.
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.
Assistant General Manager (AGM) of Full Service Marriott Downtown Syracuse
Restaurant General Manager Job 45 miles from Ithaca
Responsible for supporting all aspects of the operation including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment. Assists the General Manager in leading the team in the development and implementation of property-wide strategies. Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations. Builds relationships with key customers.
CANDIDATE PROFILE
Education and Experience
ï· High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
OR
ï· 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2
years experience in the guest services, front desk, housekeeping, or related professional area.
CORE WORK ACTIVITIES
Assisting the Operational and Financial Management of the Property
ï· Ensures that all brand standards are being maintained in each area of the property.
ï· Ensures all team members meet or exceed all brand requirements.
ï· Oversees the operation of the all property departments.
ï· Promotes both Guarantee of Fair Treatment and Open Door policies.
ï· Ensures a viable key control program is in place.
ï· Maintains current licenses and permits as prescribed by local, state and federal agencies.
ï· Provides a safe working environment in compliance with OSHA/MSDS.
ï· Oversees all finance and accounting functions, including, but not limited to, accounts payable, accounts receivable, petty cash, payroll and
ordering procedures, end of period, banking procedures
ï· Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to
determine areas needing cost reduction and program improvement.
ï· Complies with all corporate accounting procedures.
ï· Performs required annual Quality audit with GM and RD.
Supporting the Management and Development of Departmental Teams
ï· Stays readily available/approachable for all employees.
ï· Extends professionalism and courtesy to employees at all times.
ï· Leads by example demonstrating self-confidence, energy and enthusiasm.
ï· Assists/teaches team managers scheduling (using Scheduling Tool) against guest and hours/occupied room goals. Makes sure that staffing
levels are appropriate to exceed guest expectations.
ï· Sets clear performance expectations with the General Manager.
ï· Assists team supervisors with constructive coaching and counseling.
ï· Solicits feedback for continuous improvement.
Managing the Guest Experience
ï· Extends professionalism and courtesy to guests at all times.
ï· Motivates and encourages staff to solve guest and employee related concerns.
ï· Provides excellent customer service by being readily available/approachable for all guests.
ï· Takes proactive approaches when dealing with guest concerns.
ï· Assists employees in understanding guests ever-changing needs and expectations, and how to exceed them.
ï· Takes proactive approaches when dealing with employee concerns.
MANAGEMENT COMPETENCIES
Leadership
ï· Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both thereasons for change and how it impacts the workplace.
ï· Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging
manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
ï· Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts,
identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from
others when making key decisions.
ï· Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
ï· Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions
consistent with the company's service standards.
ï· Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
General Hotel Operations - Required
Knowledge of the operating principles and practices of all brand/hotel-specific functions to
support successful operations of the overall property (e.g., Engineering/Maintenance, Event Management, Finance and
Accounting, Human Resources, Legal/Contracting, Food and Beverage, Guest Services/Front Desk, Sales & Marketing,
Security/Loss Prevention.
We are an equal opportunity employer.
District Service Manager
Restaurant General Manager Job 19 miles from Ithaca
Founded in 1967, ImageFIRST is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide providing linen, patient gowns, scrubs, and more while managing their clients' linen inventory for cost management. As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. With one of the highest customer retention rates in the industry - 97% - ImageFIRST is dedicated to improving patient satisfaction and making staff happy with our white glove service!
Check out our company page: ***********************************
Responsibilities & Qualifications
Due to continuing growth, we are seeking a District Service Manager to join our team.
RESPONSIBILITIES:
The primary focus of this position is to manage, direct, and develop customer relations and service management. The district service manager will oversee 4-5 routes and manage the growth opportunities within these routes.
Monday - Friday
RESPONSIBILITIES:
Professionally respect and embrace our company's Goals and Values
Hire, train, develop and coach service personnel
Daily execution of service routes and customer interactions
Route Logistics - Routing of Accounts
Daily merchandise control of all clean and soiled products
Daily coaching, training and monitoring of route performance through check in process
Manage daily account functions: (audits, scrub counts, route reconciliations, truck maintenance logs, linen reconciliation etc.)
Accuracy and timeliness of daily invoices
Support route, sales and growth through additional offerings
Manage and maintain a recurring revenue stream
Execute business plan for renewing, expanding and developing route business
Ensure 100% completion of quaterly customer contacts and audits
Promote safety, security and self development - supporting an empowered, self directed team concept
Adherence to all policies, guidelines and outside agency compliances
MINIMUM QUALIFICATIONS
Minimum of 2 years of route sales experience
Bachelor's degree preferred or equivalent managerial experience
Strong organizational and oral communications skills
Proficient with MS Office, general PC applications. Excel a plus
Excellent leadership, interpersonal, motivational, and customer service skills
Company Values & Benefits
Required Competencies:
Be Respectful: Value all we come in contact with
Be Remarkable: Create a positive moment with every interaction
Be Safe: Keep ourselves and those around us safe
Be Honest: Be guided by truthfulness in all we do
Benefits:
Competitive pay
Medical, Dental, Vision
Pet, Legal, and Hospital Indemnity Insurance
401k (match)
Tuition Reimbursement
Referral Program
Paid Time Off Package
Great company culture
Collaborative team environment
EOE / Drug-Free Workplace
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion, and diversity of our associates.
District Service Manager
Restaurant General Manager Job 19 miles from Ithaca
Founded in 1967, ImageFIRST is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide providing linen, patient gowns, scrubs, and more while managing their clients' linen inventory for cost management. As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. With one of the highest customer retention rates in the industry - 97% - ImageFIRST is dedicated to improving patient satisfaction and making staff happy with our white glove service!
Check out our company page: ***********************************
Responsibilities & Qualifications
Due to continuing growth, we are seeking a District Service Manager to join our team.
RESPONSIBILITIES:
The primary focus of this position is to manage, direct, and develop customer relations and service management. The district service manager will oversee 4-5 routes and manage the growth opportunities within these routes.
Monday - Friday
RESPONSIBILITIES:
Professionally respect and embrace our company's Goals and Values
Hire, train, develop and coach service personnel
Daily execution of service routes and customer interactions
Route Logistics - Routing of Accounts
Daily merchandise control of all clean and soiled products
Daily coaching, training and monitoring of route performance through check in process
Manage daily account functions: (audits, scrub counts, route reconciliations, truck maintenance logs, linen reconciliation etc.)
Accuracy and timeliness of daily invoices
Support route, sales and growth through additional offerings
Manage and maintain a recurring revenue stream
Execute business plan for renewing, expanding and developing route business
Ensure 100% completion of quaterly customer contacts and audits
Promote safety, security and self development - supporting an empowered, self directed team concept
Adherence to all policies, guidelines and outside agency compliances
MINIMUM QUALIFICATIONS
Minimum of 2 years of route sales experience
Bachelor's degree preferred or equivalent managerial experience
Strong organizational and oral communications skills
Proficient with MS Office, general PC applications. Excel a plus
Excellent leadership, interpersonal, motivational, and customer service skills
Company Values & Benefits
Required Competencies:
Be Respectful: Value all we come in contact with
Be Remarkable: Create a positive moment with every interaction
Be Safe: Keep ourselves and those around us safe
Be Honest: Be guided by truthfulness in all we do
Benefits:
Competitive pay
Medical, Dental, Vision
Pet, Legal, and Hospital Indemnity Insurance
401k (match)
Tuition Reimbursement
Referral Program
Paid Time Off Package
Great company culture
Collaborative team environment
EOE / Drug-Free Workplace
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion, and diversity of our associates.
T-Mobile Retail Associate Manager LIVERPOOL | W Taft Rd
Restaurant General Manager Job 48 miles from Ithaca
We're a national T-Mobile Preferred Retailer with 300+ retail stores across the U.S. Since '93, we've been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer's demand! Do you think you have what it takes to be an Archer? If so, keep reading!
Arch Telecom's Retail Associate Managers (RAM) work as part of a Retail Team to bring the T-Mobile brand to life. They live and breathe the T-Mobile brand and Arch Telecom's Core Values. Our RAMs are brand ambassadors, they create energy and excitement around our products and services. They thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where you will be expected to work with your team to build required skills as well as assist the Retail Store Manager in all operational duties.
What you'll do in your role?
Learn and build proficiency in customer service, while concurrently providing a best in class customer experience and building loyalty by:
* Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
* Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
* Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
* Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise.
* Assist Retail Store Manager is daily operations and coaching.
Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
* How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network!
* Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
* How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting.
Complete training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with T-Mobile employees across channels, including business and customer service to:
* Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
* Successfully identify and handoff small business leads.
* Develop strong peer relationships where we are all accountable for the company's success.
* Be willing to have a good time while providing first class customer experience
The ideal candidate will bring:
* Leadership!
* Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.
* Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues.
* Being effective with operational, financial and performance management.
* Amazing communication skills, to your team and customers.
* Prior wireless sales experience.
What's in it for you?
* Employee Stock Ownership Program (ESOP)
* Competitive hourly pay
* Bonus earnings
* Automatic raises when reaching attainable milestones
* Exciting opportunities for career advancement
* A culture of care & excellence
* Health Benefits for Full Time Employees
What "must haves" do you need?
* Be at least 18 years of age
* High school degree or GED
* Ability to stand for long periods of time
* Ability to lift objects weighing up to 25lbs
* Reliable transportation
* Full Time (40 hours)
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
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General Manager, SYR
Restaurant General Manager Job 45 miles from Ithaca
General Purpose of Job:
This position is responsible for compliance of all aspects of the company and Federal policies within the day-to-day operation of the station. Must be able to communicate all airline business to effectively Internal and external departments. Well-developed planning and organizational skills are required. Must be able to establish goals and objectives and continuously measure performance against these goals and objectives to raise the performance of the station. Responsibility to evaluate, manage, and provide ongoing feedback to employees and develop individuals and encourage career advancement. Lead by example, exemplifying integrity, professionalism, and excellent communication skills. Motivate to achieve results while managing people fairly and with respect. Must be committed to the importance of serving the customer and have an excellent customer service focus.
Essential Duties and Responsibilities:
Establish and maintain safety compliance of aircraft, customers, facilities, and employee working environments. Address issues and provide corrective action as they warrant
Ensure compliance with all Federal directives and security requirements. Audit to ensure quality assurance
Ensure compliance for controlling of station expenses/cost and maintain an effective cost control program
Establish airport and local community relations as liaison with airport city officials, FAA, TSA, policy and fire departments
Coordinate airline vendor functions and acts as the liaison for local contracts providing service to airlines, i.e., fueling skycap, security, catering, cleaning, and ground handling.
Evaluate performance and implement appropriate measures to review service provided to airlines.
Ensure compliance of all station manuals and monitor for current revisions and availability
Ensure compliance of customer service, baggage handling, and departure dependability. Monitor and verify quality control.
Establish effective and cost-efficient work schedules for all station employees.
Participate in establishing interview, hiring, and workforce requirements.
Coordinate provide training and ensure training requirements are met for all employees, i.e., new hire, recurrent, supplemental, and local training issues.
Provide feedback, research, and response to customer complaints/compliments in coordination with Customer Relations.
Establish employee recognition programs for station achievements, i.e., safety, performance, and revenue collect programs.
Work to establish contract revenue and actively pursue opportunities to ensure station profitability.
Perform all functions of a Station Agent.
Other duties as assigned by Regional Manager.
Must have the authorization to work in the U.S. as defined in the Immigration Act of 1986.
Competency/Behavioral Requirements:
Be pleasant with others on the job and display a good-natured, cooperative attitude
Be reliable, responsible, and dependable and fulfill obligations.
Attention to detail
Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in challenging situations
Accept criticism and deal calmly and effectively with high-stress situations, be open to change (positive or negative), and considerable variety in the workplace.
Willingness to take on responsibilities and challenges
Be sensitive to others' needs and feelings and be understanding and helpful on the job.
Develop one's ways of doing things abiding by TDA/Airline's policies and procedures, guide oneself with little or no supervision and depend on oneself to get things done
Be persistence in the face of obstacles
Physical Demands :
Must be able to carry 70-pound suitcase from the floor to 18 inches and carry 70 pond suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting, and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to perform the essential safely functions of the position.
OTHER REQUIREMENTS AND QUALIFICATIONS:
Education, Experience, and Training: Requires three years of supervisory/management experience in the airline industry. Must receive initial/advanced CSA/GOA Services training required by the airline. High School Diploma or Equivalent, College preferred.
Knowledge: Thorough working knowledge of the types of aircraft used at the station. Thorough working knowledge of current FAA/TSA security directives & the procedures affecting CSA/GOA Services as well as general procedures for passenger processing and baggage transfers.
Licensing/Certification: Must possess a valid Driver's License; must obtain and maintain a current Complaint Resolution Official (CRO) certificate when required by individual airlines companies; a Ground Security Coordinator certificate with certification for aircraft over 61 seats within the probationary period; must possess the following certificate of training upon hire: De-Icing/Anti-Icing if required, Aircraft Pushback, security search, and Security Exit Door training.
Miscellaneous Requirements : Must successfully pass a background investigation with fingerprint-based criminal records checks in accordance with Title 14, Code of Federal Regulations, Part 1542, and Airport Security, as required by the Transportation Security Administration. Must pass a pre-employment and periodic random drug testing as required in 49 Code of Federal Regulations Part 40 for safety-sensitive employees.
Must be able to work a variety of assigned shifts, including evenings and weekends.
Assistant General Manager
Restaurant General Manager Job 38 miles from Ithaca
Our award-winning client is seeking a highly motivated and experienced Assistant General Manager to join their team. The ideal candidate will have 1+ years of experience in the areas of team hiring, developing, motivating, team scheduling, productivity, food ordering system, store sanitation, cash management, sales building promotions, and excelling in customer service. They will be responsible for assisting in managing the total operation of a store with 40+ employees, and leading the team in making guests feel at home and providing excellent product quality.
Responsibilities:
Assist in managing the total operation of a QSR restaurant with 40+ employees.
Lead a team of employees in making guests feel at home and providing excellent product quality.
Hire, train, and develop employees.
Teach and model excellent customer service.
Control expenses.
Order food and supplies.
Develop and implement local store marketing initiatives.
Serve as a brand ambassador.
Drive sales and build repeat business.
Required Qualifications:
1+ years of QSR restaurant management experience.
Experience in the areas of team hiring, developing, motivating, team scheduling, productivity, food ordering system, store sanitation, cash management, sales building promotions, and excelling in customer service.
ServSafe certification.
Strong leadership and communication skills.
Ability to work in a fast-paced and demanding environment.
Commitment to providing excellent customer service.
Strong work ethic and willingness to go the extra mile.