Store Manager
Restaurant General Manager Job 39 miles from Decatur
Join Our Expanding Team and Lead the Way to Success! Are you an inspiring leader ready to steer a dedicated team towards remarkable achievements? We're a rapidly growing national convenience store chain, and we're seeking a dynamic Store Manager to join our expanding family. This is more than a job - it's a chance to make a substantial impact and drive real change.
Why Join Us:
$1500 Sign-On Bonus: Receive a generous bonus after your first 6 months.
Performance-Related Bonuses: Get rewarded for your hard work and dedication.
Competitive Wage: Receive a salary that matches your skills and experience.
Paid Time Off: Enjoy well-deserved breaks to recharge and relax.
Holiday Pay for Major Holidays: Spend important days with your loved ones, on us.
401K Employer Match: Invest in your future with our supportive retirement plan.
Weekly Pay: Enjoy the convenience of weekly paychecks.
Career Advancement: Grow with us and explore opportunities to progress in your career.
Pay Rate: $43,888-46,932/yr
Responsibilities
Inspirational Leadership: Motivate and guide your team to surpass goals and expectations.
Honesty and Integrity: Uphold our values and maintain a high standard of ethics.
Decisive Confidence: Make impactful decisions to drive success.
Strong Communication: Excel in both verbal and written communication.
Accountability: Lead by example and take ownership of your store's performance.
Team Supervision: Manage a diverse team of 8 to 15 members, fostering a supportive and dynamic environment.
Recruitment and Training: Hire and develop customer-focused team members, aiding in their career progression.
Safety and Motivation: Promote a safe space for customers and staff while encouraging team growth.
Sales Growth: Drive sales across all shifts, maintaining high store standards.
Store Management: Ensure the store reflects our brand image and is stocked with fresh products.
Expense Control: Employ proactive methods to manage store expenses.
Sales Programs: Implement and oversee all company sales initiatives.
Other duties as assigned
Qualifications
21 years of age or older
Retail and/or Food Management experience.
Willingness to work any shift as needed, offering flexibility and adaptability.
Occasional travel for regional and district meetings.
Valid driver's license and access to an insured vehicle.
Customer-centric mindset.
Ability to clear a pre-employment drug screen and criminal history check.
Prepared to complete Topshelf Manager Training (for Tennessee stores).
If you're ready to lead a team towards success and be part of our exciting growth journey, we'd love to hear from you. Apply today and take the first step towards a rewarding career filled with opportunities and achievements!
Benefits: For information on benefits offered, please click on the hyperlink below. ***********************************
Equal Opportunity Employer
GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law. Unlawful discrimination will not be a factor in any employment decision.
This Organization Participates in E-Verify
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RequiredPreferredJob Industries
Retail
Store Manager
Restaurant General Manager Job In Decatur, IL
Join Our Expanding Team and Lead the Way to Success! Are you an inspiring leader ready to steer a dedicated team towards remarkable achievements? We're a rapidly growing national convenience store chain, and we're seeking a dynamic Store Manager to join our expanding family. This is more than a job - it's a chance to make a substantial impact and drive real change.
Why Join Us:
$1500 Sign-On Bonus: Receive a generous bonus after your first 6 months.
Performance-Related Bonuses: Get rewarded for your hard work and dedication.
Competitive Wage: Receive a salary that matches your skills and experience.
Paid Time Off: Enjoy well-deserved breaks to recharge and relax.
Holiday Pay for Major Holidays: Spend important days with your loved ones, on us.
401K Employer Match: Invest in your future with our supportive retirement plan.
Weekly Pay: Enjoy the convenience of weekly paychecks.
Career Advancement: Grow with us and explore opportunities to progress in your career.
Pay Rate: $43,888-46,932/yr
Responsibilities
Inspirational Leadership: Motivate and guide your team to surpass goals and expectations.
Honesty and Integrity: Uphold our values and maintain a high standard of ethics.
Decisive Confidence: Make impactful decisions to drive success.
Strong Communication: Excel in both verbal and written communication.
Accountability: Lead by example and take ownership of your store's performance.
Team Supervision: Manage a diverse team of 8 to 15 members, fostering a supportive and dynamic environment.
Recruitment and Training: Hire and develop customer-focused team members, aiding in their career progression.
Safety and Motivation: Promote a safe space for customers and staff while encouraging team growth.
Sales Growth: Drive sales across all shifts, maintaining high store standards.
Store Management: Ensure the store reflects our brand image and is stocked with fresh products.
Expense Control: Employ proactive methods to manage store expenses.
Sales Programs: Implement and oversee all company sales initiatives.
Other duties as assigned
Qualifications
21 years of age or older
Retail and/or Food Management experience.
Willingness to work any shift as needed, offering flexibility and adaptability.
Occasional travel for regional and district meetings.
Valid driver's license and access to an insured vehicle.
Customer-centric mindset.
Ability to clear a pre-employment drug screen and criminal history check.
Prepared to complete Topshelf Manager Training (for Tennessee stores).
If you're ready to lead a team towards success and be part of our exciting growth journey, we'd love to hear from you. Apply today and take the first step towards a rewarding career filled with opportunities and achievements!
Benefits: For information on benefits offered, please click on the hyperlink below. ***********************************
Equal Opportunity Employer
GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law. Unlawful discrimination will not be a factor in any employment decision.
This Organization Participates in E-Verify
******************************************************************************************************
RequiredPreferredJob Industries
Retail
Personal Lines Manager
Restaurant General Manager Job 40 miles from Decatur
We are looking to add to our Personal Lines Requote Team!
Dimond Bros. Insurance, LLC has been in the business of helping people find insurance solutions for individuals, businesses, and government entities for over 150 years. Founded in 1867 in Arcola, Illinois, our small agency has grown to be one of the largest independent insurance agencies in the Midwest with locations across Illinois, Indiana, and Wisconsin. Our great people make Dimond Bros. a great place to work!
Our attractive benefit package includes:
Friday afternoons off for 3 of 4 weekends per month
Vacation and Personal Time
401(k) with Company match
Medical, dental, and vision insurance
Life/AD&D, short-term, and long-term disability
Responsibilities:
Present existing and prospective customers with individualized policy options, quote calculations, and educational materials to meet their needs
Review insurance policies for accuracy, coverage, and limits to recommend modifications, as needed
Deliver a high level of customer service
Keep accurate personal information for all prospects and customers within insurance company databases
Desired Qualifications:
State-issued, valid insurance license(s) required: Property and Casualty Insurance License
Previous experience in the insurance industry as an insurance producer for personal lines
Effective collaborator with a goal-oriented approach to achieving retention and client satisfaction
A thorough understanding of all insurance company policies and insurance coverage offerings, including their costs and benefits
Strong aptitude for computer programs including Microsoft Office required; agency management system experience preferred
Exceptional written and verbal communications skills are a must
Additional Info:
Job Type: Full-time
Monday to Friday
Insurance: 2 years (Preferred)
Property & Casualty License (Required)
Work Location: In person
Area Manager
Restaurant General Manager Job In Decatur, IL
Steak n Shake is hiring an Area Manager looking to make a difference.
We are looking to hire an Area Manager to assist the Division President with modeling and ensuring consistent execution of Quality, Hospitality and Cleanliness, as well as developing a culture of accountability.
We have exciting times ahead! What we sell is an experience. We are looking for passionate people with a fun-loving attitude who provide a hospitable service. The key is demonstration of the gold standard in service. We cherish friendliness and cleanliness. Put simply, we are looking for legendary leaders providing legendary service.
YOU:
Demonstrate the Golden Rule
Have a competitive spirit and desire to win
A track record of proven leadership (multi-unit leadership preferred)
Possess high character and high competence.
Desire to improve the lives of others.
US:
Desire to improve the lives of employees, customers, franchisees.
We place trust above all else. This builds loyalty.
Determined to be the employer of choice, placing employees first. We seek to be the maximum wage employer.
Desire to lead and dominate the premium burger segment of the restaurant industry
Our pace is fast, focused and effective.
Overall Mission: To model and ensure consistent execution of Quality, Service and Cleanliness, as well as delivering district business performance results in each of the key result areas by developing a culture of accountability and delivering “Every Store Perfect”:
Through a process approach ensuring standards (financial and operational) by executing plans and holding store teams accountable to grow sales and profit, maintaining quality at the highest levels, as measured by the Gold Standards.
Through clearly communicating brand standards and expectations.
Through coaching, training and mentoring the Management teams to achieve their full potential.
Through driving an ownership mentality by showing an ability to grow the business with both top line and bottom-line results.
Through building an environment consistent with the Company Mission and Vision.
Key Performance Areas
Sales and Profit Growth
Lead district with an unrelenting passion to grow sales and profitability.
Ensure the district results achieve the expectations for the key result measures while demonstrating an ability to change.
Report district performance to Division Presidents quarterly through a process approach.
Partner with Division Presidents on local marketing to plan and execute DMA-level and local store marketing plans.
Developing People
Coach General Manager to hold Management team accountable for service, quality, cleanliness, facility and safety improvement plans and results.
Oversee and ensure the effectiveness and execution of crew training, recertification, development and promotion process.
Lead bench discussion with Division President & Human Resources on effective succession planning processes.
Conduct interviews, hire, and train quality management candidates from internal, external, and campus efforts.
Ensure effective MIT and Manager Training, development, and feedback execution through weekly visits with Managers in Training.
Support and prioritize development of General Manager hires in partnership with Division President.
Ensuring the most effective utilization of company assets and district talent.
Coach General Manager on appropriate store associate staffing requirements.
Ensure Internal Management Candidate development.
Brand Execution
Responsible to Model, Coach, Mentor, Train, and Communicate service and production expectations with management teams.
Maintaining quality standards in Service, Quality, Cleanliness, Facility, and safety as measured by key metrics.
Hold General Managers and their teams accountable for improving all Guest measures.
Coach General Managers and Management teams on creating and implementing action plans for rapid improvement with an appropriate level of follow up.
Partner with Maintenance Department to safeguard Facility and Equipment standards.
Lead new product, process and program roll outs within the district.
Hold General Managers and their teams accountable for effective implementation of new products, processes and program in their restaurants.
Environment
Lead with a structured and disciplined approach to Daily, Weekly, Period and Quarterly success routines.
Model celebrating successes.
Recognize improved and/or top performance on each and every store visit.
Partner with Human Resources on Associate and Management Investigations in accordance with investigation procedures.
Key Performance Measures:
Customer Satisfaction
Guest Feedback
Window drive-thru times
Brand Protection
Associate Retention
Food Safety
Financial Growth
Cash Variance
Food Cost
Labor Cost
Requirements:
College graduate or equivalent education preferred
Positive, motivating communication skills
Strong organization and time management skills
Strong coaching and mentoring skills
Flexible and adaptable to changing circumstances
Ability to read, write, perform mathematical calculations and analyze data
Demonstrate key principles, Golden Rule, Relentless pursuit of Excellence, Exceeding guest expectations, Economic objective, Entrepreneurial approach
Able to work in excess of 50 hours per week while standing, walking and stretching.
Able to lift, carry, push and pull 30 lbs.
Able to perform any task performed by a service or production associate
Able to see across the restaurant to monitor and oversee the operation
Able to legally operate a motor vehicle
Able to hear, understand and professionally respond to guest and employee inquiries, comments and concerns
Fine Dining Restaurant General Manager
Restaurant General Manager Job 45 miles from Decatur
Bloomington, IL
Are you an experienced leader in fine dining with a passion for exceptional cuisine, crafted cocktails, and delivering unforgettable guest experiences? Were seeking a Fine Dining General Manager to lead operations at our premier dining establishment in Bloomington, IL.
This is a rare chance to guide a high-end concept renowned for its expertly aged steaks, pristine seafood dishes, and an impeccable cocktail menu that epitomizes sophistication. Every element of our restaurant is designed to offer a luxury dining experience that guests love and remember.
Compensation & Benefits:
Salary up to $90k
Competitive healthcare benefits
Retirement plan options
Generous dining perks and employee discounts
Opportunities for career advancement and professional development
Key Responsibilities:
Oversee daily operations to ensure a seamless guest experience
Manage, train, and inspire a talented front and back-of-house team
Maintain and enforce the highest standards of service, quality, and cleanliness
Monitor budgets, control costs, and optimize revenue generation
Manage inventory, vendor relationships, and supply chain processes
Create a culture of excellence, teamwork, and continuous improvement
Address guest feedback effectively to elevate satisfaction
We are looking for a solution-focused professional with proven experience in fine dining management. The ideal candidate will bring leadership expertise, a strong understanding of upscale dining, and the ability to foster a hospitable atmosphere that exceeds expectations.
If youre ready to join a brand that values and rewards your abilities, this is your chance to lead an iconic restaurant. Apply today and step into a career that lets you make a lasting impact in hospitality!
Restaurant General Manager
Restaurant General Manager Job 39 miles from Decatur
Potbelly Store 571 (local Franchisee, I'm A Wreck, LLC), where Good Vibes and Great Careers are a way of life! Come Build the Potbelly Nation with us. Potbelly got its start in 1977 as a small antique store that turned into a lines-out-the-door neighborhood sandwich shop. Before you knew it, we were serving up delicious food in a fun environment at more than 400 shops across the United States.
We continue to wake up every day with one goal: Make people happy through good vibes and delicious craveable food. Put those awesome ingredients together, and there's no telling what we'll cook up next!
GENERAL DESCRIPTION
The GM is the leader of the Potbelly shop! He or she should bring his or her Positive Energy each and every day to Build and Inspire our teams and to make Potbelly a fun place for our customers, too.
He or she should have the ability to see "Big Picture" of running the business. Be able to coach and develop people, to execute outstanding product quality and exceptional customer service, and to build sales and control costs for each shift. He or she should also be able to multi-task and follow Potbelly standard operating policies and procedures with essential areas of focus including:
ESSENTIAL FUNCTIONS
In addition to following standard Potbelly operating policies and procedures, main areas of focus include (but are not limited to):
People
* Select and hire great employees who represent Potbelly Values.
* Train and develop all employees to the next level.
* Assess staff abilities. Create and implement effective development plans.
* Create and enforce a plan to reduce turnover.
* Delegate tasks to team and provide follow-up. Hold team accountable.
* Build relationships among team members. Provide effective and open communication on goals during team meetings. Recognize positive contributions.
* Provide timely and thorough performance appraisals based on defined goals and objectives for the shop.
* Educate team on and enforce all appropriate personnel policies, labor laws, and security and safety procedures.
* Administer all in-shop employee benefits and payroll procedures.
Customers
* Make customers really happy.
* Effectively handle customer complaints/issues.
* Measure customer satisfaction and execute plan to improve both satisfaction and loyalty.
* Maintain a clean and inviting shop. Ensure cleanliness, maintenance and security standards are met.
* Ensure product quality, safety and sanitation standards are met.
* Provide fast, friendly and accurate service.
* Continuously improve customer feedback program scores.
Sales
* Increase comp sales and deliver budgeted sales each period.
* Create marketing plan. Lead local shop marketing to increase sales. GM ideally lives in the neighborhood and is involved in the community, the school and local business, social and not-for-profit activities.
* Create shop plan to continuously improve the business.
Profits
* Control cost of goods, variances and inventories within the shop.
* Staff and schedule appropriately to control labor costs.
* Ensure proper cash handling and deposit procedures are followed.
* Ensure appropriate inventory and ordering systems are in place.
* Must have financial literacy; Ability to understand and learn from financial reports.
* Ability to increase flow-through.
ESSENTIAL PHYSICAL FUNCTIONS
* Must have the ability/stamina to work a minimum of 45 hours per week.
* Ability to stand/walk for 9-10 hours per day.
* Must be able to exert well-paced and frequent mobility for periods of up to five hours.
* Ability to lift up to 10 pounds frequently and up to 50 pounds occasionally.
* Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data.
* Must be able to work in both warm and cool environments, indoors (95%) and outdoors (5%).
* Must be able to tolerate higher levels of noise from music, customer and employee traffic.
* Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish.
EXPERIENCE, EDUCATION AND BEHAVIORS
* Knows, lives and can teach The Potbelly Advantage.
* Adopts the Potbelly Values as their personal values.
* Has excellent communication skills, including active listening and the ability to ask great questions.
* Has a sustained record of leading teams to success.
* Possess an extremely strong work ethic.
* Is educated and is an active learner.
* Has the initiative to solve problems and to get things done correctly and on time.
* Has the ability to grow other leaders. ? Has humility and self-confidence.
* Knows how and successfully grows our sales/business profitably.
* Minimum of at least 2 years as a General Manager in a restaurant or retail environment with P&L. responsibility. Experience in the Restaurant Industry, preferred.
* High School degree; Bachelor's degree, preferred.
* Strong business acumen. Ability to see "Big Picture."
* Ability to manage a fast-paced, high-volume, clean, customer-focused restaurant.
* Must have Open availability.
* As a requirement of the position, all Shift Leaders and Managers must be trained and pass a Food Safety Certification course. In Illinois certification is required through the Illinois Department of Public Health, while in all other states certification is required through the National Restaurant Association (ServSafe), National Registry of Food Safety Professionals or the National Environmental Health Association (Prometric). Should the Shift Leader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a Shift Leader or Management capacity.
* Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities.
* Must spend 80-90% of time on the shop floor in the Front of the House.
* Must have financial literacy. Ability to understand financial reports.
* Exceptional customer service skills.
* Strong time-management skills. Ability to multi-task, to prioritize and to organize.
* Strong interpersonal skills. Ability to select, develop, inspire and manage strong teams.
* Strong communication skills, both written and verbal.
* Ability to delegate, follow-up and hold team accountable.
* Ability to create and execute effective plans to build the business.
* Must have the ability to set budgets and maintain food and beverage cost.
* Ability to follow expectations and guidelines set by Potbelly.
* Microsoft Office skills.
Assistant General Manger
Restaurant General Manager Job 39 miles from Decatur
Pizza Ranch Inc. began as a single restaurant in Hull, Iowa, in 1981 and has since grown into a leading fast-casual franchise with over 200 locations across fifteen states. Known for our legendary pizza, crispy chicken, fresh salad bar, and delicious dessert buffet, we offer an exceptional dining experience through dine-in, takeout, and delivery services.
At Pizza Ranch, we are driven by a powerful mission:
"To establish every Pizza Ranch as a business ministry opportunity where our guests receive a legendary experience through quality food and service; where we take a positive leadership position in the communities we serve and equip our employees with tools to lead happy and productive lives."
If you are a passionate leader who thrives in a fast-paced environment, values community impact, and excels in delivering exceptional guest experiences, we want you to join our team!
Position Summary
The Assistant General Manager (AGM) plays a vital role in the restaurant's success, supporting the General Manager in daily operations, team leadership, and guest satisfaction. This role is perfect for someone who is passionate about hospitality, team development, and business operations.
As an AGM, you will:
Support & Lead: Assist in building and developing a high-performing team that consistently delivers legendary guest experiences.
Ensure Operational Excellence: Help oversee restaurant operations, ensuring high food quality, exceptional service, and a welcoming environment.
Enhance the Guest Experience: Utilize guest feedback and Qualtrics data to drive continuous improvement in service and satisfaction.
Drive Business Success: Work alongside the General Manager to control food and labor costs while maximizing sales and profitability.
Foster a Positive Team Culture: Support and motivate employees, promoting teamwork, accountability, and growth.
Be a Community Leader: Represent Pizza Ranch as a trusted community partner, fostering relationships and giving back locally.
This is a full-time position that requires availability during evenings and weekends.
Key Responsibilities (but are not limited to)
While every day brings new challenges, the core responsibilities of the AGM include:
Guest Satisfaction
· Ensure each guest receives a legendary dining experience.
· Handle guest feedback with professionalism and a problem-solving approach.
· Maintain high standards in food quality, cleanliness, and service.
· Assist in community engagement efforts to strengthen Pizza Ranch's presence locally.
Business & Financial Management
· Support sales growth and profitability through effective operations management.
· Help monitor and manage food, labor, and operational costs.
· Assist in controlling costs related to food, labor, and operations.
Team Leadership & Development
· Assist in recruiting, training, and developing team members.
· Set clear expectations and provide regular coaching and feedback.
Lead by example, fostering a team-oriented, positive work environment.
Operational Excellence
· Maintain compliance with health, safety, and brand standards.
· Oversee daily operational procedures to maintain efficiency.
· Ensure proper inventory management and cost control.
Qualifications, Skills, and/or Competencies:
• Passion for leading and developing people
• Proven record of management, communication, and organizational skills
• The ability to prioritize multiple situations
• Effective communicator and listener with good oral and written communication skills
• Restaurant management experience, preferred
• Proficient in basic computer skills
• High School graduate or equivalent education
• Possess business acumen
Why Join Pizza Ranch?
· Competitive Pay & Bonus Potential
· Leadership Growth
· Positive & Family-Oriented Culture
· Impact Your Community
If you're ready to lead with purpose, make a difference, and take your career to the next level, apply today!
View all jobs at this company
General Manager - Southwest Plaza - IL
Restaurant General Manager Job 39 miles from Decatur
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.
What You'll Do
* Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators
* Drive profitable sales through forecasting and scheduling
* Manages store budget for daily operations in support of the P&L
* Builds highly productive teams through sourcing, selecting and developing people
* Accountable for team performance through coaching and feedback.
* Teaches and trains to build capabilities.
* Leads the implementation and execution of all Standard Operating Procedures and initiatives
* Creates an inclusive environment
* Implements action plans to maximize efficiencies and productivity
* Performs Service Leader duties
* Represents the brand and understands the competitors
* Promotes community involvement
* Leverages OMNI to deliver a frictionless customer experience
* Ensures all compliance standards are met
Who You Are
* 3-5 years of retail experience leading others
* College degree or equivalent experience preferred
* Demonstrated ability to deliver results
* Ability to effectively communicate with customers and employees
* College degree preferred
* Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.
* Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays
* Ability to travel as required
* Business Acumen skills
* Established time management skills
* Strong planning and prioritization skills
Benefits at Old Navy
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Salary Range: $56,600 - $77,900 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
General Manager
Restaurant General Manager Job 7 miles from Decatur
Summary Description: The General Manager is a business partner accountable for leading a single Restaurant Management and Associate team to deliver Steak ‘n Shake operational and financial standards on all shifts. The General Manager has overall responsibility for assessing Management and Associate performance to identify opportunities for development and coach for improvement. This position has primary accountability for the delivery and implementation of all Steak ‘n Shake procedures, policies and specifications which deliver the Steak ‘n Shake Vision and Mission. The General Manager will partner directly with his/her Division President and will receive market level support from his/her Human Resource Manager and Field Training Manager / Coordinator to meet the business and strategic objectives of the organization.
Team Function/Scope: This position serves as the primary leader of a single Steak ‘n Shake Restaurant
Department: Operations - Restaurant
Reports to: Division President
FLSA: Exempt
Direct reports: Restaurant Manager, Manager, Shift Manager, Trainers and all Restaurant Associates
1. RESPONSIBILITIES: Major functions/tasks performed in the job and the deliverable (report, product, output, etc.) produced.
Primary and Ongoing Accountabilities
• Create an environment of sales growth through guest focus and delivery of Steak ‘n Shake procedures and policies
• Identify, Train and Develop Trainers, Shift Managers, Managers and Restaurant Managers • Develop, Focus and Motivate the Management team to consistently deliver the Steak ‘n Shake objectives; Delighting Guests, Eliminating Unnecessary costs, Increasing quality, and Reducing Prices • Train, Coach and Inspire Associates to deliver exceptional service, food and environment to the Guest • Lead Restaurant team to deliver on key metrics and financial expectations (Field Results Report) • Manage all restaurant costs to deliver positive cash flow
• Maintain strict compliance with food, health, safety and security standards and procedures • Create a safe environment free of harassment
• Deliver best in class Gold Standard service
• Lead by Example
• Demonstrate effective decision making and problem solving skills that support the Steak ‘n Shake Principles; Relentless Pursuit of Excellence, Exceed Guest Expectations, Golden Rule, Economic Objective and Entrepreneurial Approach
• Lead Labor Management system through Labor Report analysis, schedule approval and execution of shift labor management
• Has the final authority over discipline and termination decisions
• Has the final authority for all hiring decisions
Specific Duties and Responsibilities
Customer Satisfaction:
Build the business by relentlessly pursuing excellence and growing customer traffic over prior year: Effectively interact with Guests to ensure we exceed their expectations with the highest quality food and great service.
Immediately address Guest concerns and complaints utilizing the Steak ‘n ShakeGuest Recovery Model - L.E.A.R.N.
Ensure Guests are immediately recognized upon entering and as they are leaving
Train and motivate managers and associates to deliver great hospitality toward all guests and other associates
Consistently and effectively communicate with Managers and Associates through
scheduled meetings, communications boards, training sessions and formal and informal coaching
Create a positive team environment through selecting service oriented Associates who are aligned through ongoing coaching
Brand Protection:
Operate in accordance with our Gold Standard expectations and other food safety practices, delighting our Guests with outstanding fresh food and training our valuable people: Verify sales forecast for accuracy in accordance with local influences.
Execute the 14 point walk - ensuring the facility is radiant, the managers and associates are motivated, stations are appropriately setup / re-stocked for meal periods, and constantly move through the restaurant coaching and directing associates to ensure quality adherence and speed standards are achieved.
Assess current and future staffing needs, create and execute staffing plans to ensure100% staffing on all shifts, year round
Interviews and approves all associate hires utilizing the Select the Best tool -
ensuring the candidate exemplifies the 3 I's; Intensity, Integrity, Intelligence
Develop and train managers and trainers on standards, job requirements and new policies and procedures Monitor food quality, portioning and speed from the EXPO window and resolve any issues immediately
Deliver Gold Standard service through effective associate and management communication of standards and expectations
Train and ensure all safety procedures are strictly adhered to
Financial Growth:
Manage profitable shifts focused on delighting our guests, increasing quality and reducing prices:
Approve schedules following the Labor Scheduling System parameters including scheduling breaks, utilizing the 15 minute scheduler and having schedules completed and approved by the DP for posting by 5 pm on Friday
Validate appropriate staffing levels of well-trained associates on all shifts
Validate effective food ordering and accurate inventory levels within the restaurant
Ensure proper receiving of food deliveries, storage and posting into the FoodManagement System
Complete weekly, period and quarterly inventory and accurately post into the back office Food Management System
Manage “other supplies” and small wares to ensure adequate amount of supplies are available at all times
Maintain strict adherence to the cash handling and banking policies and procedures
Validating effective completion of shift tools and administrative duties as designed by Steak ‘n Shake
Ensure strict adherence to all State and Federal regulatory laws
2. SCOPE: Impact this job has in terms of decisions made, direction given, number of employees supervised, size of organization managed or supported, impact of errors, dollars, etc.
• Implements procedures, training and programs designed by Steak ‘n Shake to effectively deliver the Steak ‘n Shake Mission, Vision and Principles
• Interviews and hires Associates within compliance of FLSA and Steak ‘n Shake guidelines
• Takes responsibility for financial results
• Serves as a resource to colleagues and as a mentor to less experienced Managers
• Analyzes and provides solutions using Steak ‘n Shake programs to resolve complex problems within the restaurant
3. KEY RELATIONSHIPS: Position's key contacts and relationships.
Primary:
• Restaurant Associates and Trainers • Restaurant Management
• Division President
Secondary:
• Field Training Manager • Human Resource Manager
4. REQUIREMENTS: Typical minimum requirements to perform the job.
• High School graduate or equivalent education preferred
• Certified in all Service and Production Stations at Steak ‘n Shake or equivalent experience
• ServSafe certified
• Understand Steak ‘n Shake policies, procedures, state laws, Health codes, Safe food handling and Sanitation procedures
• Positive, motivating communication skills • Strong organization and time management skills
• Strong coaching and mentoring skills • Flexible and adaptable to changing circumstances
• Ability to read, write, perform mathematical calculations and analyze data
• Demonstrate key principles: Golden Rule, Relentless pursuit of Excellence, Exceeding guest expectations, Economic objective, Entrepreneurial approach
• Able to work in excess of 50 hours per week while standing, walking and stretching
• Able to lift, carry, push and pull 30 lbs
• Able to perform any task performed by a service or production associate
• Able to see across the restaurant to monitor and oversee the operation
• Able to legally operate a motor vehicle
• Able to hear, understand and professionally respond to guest and employee inquiries, comments and concerns
5. KEY PERFORMANCE INDICATORS: Key indicators to be used to measure job performance. • Field Results Report (FRR)
• Key Metrics
• Food Management System
• Labor Management System
• Effective working relationship with Above Store Leaders, Restaurant Management, colleagues and direct reports
6. CAREER PATH: Logical positions along the career path, vertical and/or lateral.
• Field Training Manager
• Franchise Partner
7. Competencies: Critical behavioral and technical competencies typically required to perform the work associated with each level.
Competency
0-6 Months
6-12 Months
12-24 Months
1. Self Manages
Advanced
Expert
Expert
2. Communicates Effectively
Advanced
Expert
Expert
3. Coaches and Develops
Advanced
Advanced
Expert
4. Creates Teams
Advanced
Advanced
Expert
5. Manages Food Standards
Advanced
Expert
Expert
6. Manages Service Standards
Advanced
Expert
Expert
7. Manages Restaurant
Environment
Advanced
Advanced
Advanced
8. Grows the business
Advanced
Expert
Expert
9. Plans and Manages
Advanced
Advanced
Advanced
10. Financial Accountability
Intermediate
Advanced
Advanced
Note: This is not an exhaustive list of roles, activities, requirements, efforts, or working conditions associated with the position. This description is intended to be an accurate reflection of the current position. Steak n Shake reserves the right to revise the position or to require that other or different activities be performed when circumstances change (i.e., emergencies, changes in personnel or workload, rush jobs, or technological developments).
Assistant General Manager
Restaurant General Manager Job 45 miles from Decatur
Job Details Bloomington, IL Full TimeDescription
1. Manages Restaurant Environment
Ensures prompt friendly service according to company guidelines.
Directs overall activities and performance of associates on a shift-by-shift basis.
Builds a culture using the Vision/Mission Statement to guide teamwork, results, integrity, passion for service, fun, balance, innovation, and being guest driven.
Ensures the immediate response and correction of all verbal guest complaints by self and staff.
Refers all verbal and written guest complaints to General Manager.
Ensures guest contact as a priority with self and staff utilizing a target goal of 100% table visitation.
Enforces alcohol awareness on a shift to shift basis.
Maintains adequate departmental inventory levels.
Ensures product preparation and presentation uncompromisingly meeting company standards.
Effectively schedules associates to meet sales demands.
Maintains effective safety and security programs according to company policy and government standards.
Corrects unsafe practices or conditions.
Promotes and manages restaurant organization, cleanliness, and sanitation.
Performs routine maintenance and immediately informs General Manager of needed repairs.
Advises General Manager of any non-routine situations.
Communicates with other managers daily through management log and shift change meetings.
Completes all other assigned duties and responsibilities.
2. Manages Associate Performance
Promotes quality recruitment and referrals of potential management candidates.
Promotes A.S.I. training procedures of new managers.
Helps maintain a trained staff through effective use of employment orientation, individual training
sessions, associate meetings, and implementation of company policy.
Determines job assignments on a shift-by-shift basis.
Develops an environment of constant development of managers including informal shift reviews and
participates in the development of written evaluations every six months.
Assesses the effectiveness of associates, provides candid and fair feedback on a regular basis, and
continuously works with associates on their areas of development.
Conducts thorough Selecting Service Performers interviews.
Demonstrates proper execution of training systems as outlined by the company while emphasizing
the importance of training to management and associates.
Monitors acceptable associate performance and documents situations that require or could lead to disciplinary or corrective action.
Assures compliance with company policies, practices, and procedures.
Acts as coach to all associates.
3. Maintain Controls
Control costs in assigned department.
Maintains and controls the assets of the company.
Assures compliance with local, state, and federal laws, regulations, and guidelines.
Reports progress towards achieving restaurant performance objectives at management meetings.
Complies with all cash handling procedures.
Executes weekly food and liquor inventories/costs at the General Manager's request and is accountable for completion.
Responsible for preparing and submitting accurate daily paperwork to the General Manager.
4. Development
Is responsible to the General Manager for the development of Managers and Key Hourly Associates.
Inspires cooperation and teamwork from associates by building a culture derived from The Bloomin' Apple Mission/Vision Statement.
Is guest obsessed and promotes the team to be.
Demonstrates organizational skills.
Completes all assignments and duties properly and on schedule.
Develops goals and action plans for personal/professional growth.
Provides a role model for managers and associates.
Exhibits a professional image.
Develops self on all store related technology.
Qualifications
PHYSICAL REQUIREMENTS
Must be physically able to work at any duty station in the kitchen or service area when needed on a temporary basis and operate cash register as appropriate.
Must be required to lift objects up to 40 pounds on occasion.
General Manager - IProof
Restaurant General Manager Job In Decatur, IL
Primient is a century old company with an entrepreneurial spirit. We are a leading producer of food and industrial ingredients made from plant-based, renewable sources. We deliver value through deep technical, commercial, and operational excellence that is backed by our long-standing corn wet milling heritage. Wherever we are in the process, from field to customer, our priorities are focused on ensuring we produce the safest, highest quality products through practices that uphold both our responsibility and commitments to the challenge and drive for excellence, our people and our planet. We are a privately held company with locations across the US, Mexico, Poland, and Brazil. We're investing in our plants and people to unlock our potential in the industrial and food sectors. Guided by our values of Safety, Excellence, Integrity, and Growth, we're focused on growing our business, our reputation, and the career of every teammate.
About the Role
We are looking for a highly driven and results-oriented General Manager (GM) for iPROOF, a cutting-edge biomanufacturing facility aimed at revolutionizing bioproduct innovation in the U.S. As GM, you will play a critical role in overseeing the facility's day-to-day operations, ensuring the success of Primient's joint venture with Synonym by driving operational excellence and innovation while maintaining safe operations. You will work closely with key stakeholders to align the facility's capabilities with the broader objectives of advancing sustainable solutions within the bioproduct industry.
In this role, you will coordinate and direct plant renovations, team buildout, commissioning, operations and financial performance for a new, state-of-the-art precision fermentation contract manufacturing facility slated to begin operations in 2026. This role will oversee 12-15 direct reports to be hired at a later date.
Location: Decatur, IL
Key responsibilities:
General Manager
Foster a culture of safety, collaboration, accountability, and innovation
Liaise between Synonym leadership and Primient leadership and support staff
Safely ensure efficient and compliant operations, including tech transfer, production, quality, and supply chain management
Implement best practices and continuous improvement initiatives to enhance productivity while optimizing costs
Provide regular updates and reporting to joint leadership team
Establish transparent communication and alignment with all stakeholders
Develop, secure approval for, and implement the strategic vision and business plan for the joint venture in alignment with overarching organizational goals
Identify opportunities for growth, market expansion, and innovation in biomanufacturing
Engage in business development activities, including direct client interactions and contract negotiations
Maintain operations which meet regulatory requirements and industry standards
Hire, lead, mentor, and develop a high-performing cross-functional team
Establish and monitor KPIs to track operational efficiency, financial performance, and project milestones
Conduct regular performance evaluations
Regularly review and adjust strategies based on KPI performance
Travel to our Schaumburg, IL Headquarters required, frequency TBD
About You
MS degree or equivalent experience in Engineering or Biotechnology
10+ years of relevant experience in fermentation or small/large-scale manufacturing operations, with a focus on diverse fermentation processes
Tech conversion experience
Proven leadership experience at an operational level
Previous managerial experience, including personnel management and responsibility for large budgets
Demonstrated expertise in delivering operational and financial business targets
Strong ability to communicate and strategize cross-functionally
Demonstrated ability to blend technical expertise with strategic business insight, driving both operational success and business growth
A leader who continuously seeks out new technologies and methodologies to improve processes and outcomes
Strong skills in engaging with diverse stakeholders, including technical teams and senior leaders, to ensure alignment and drive project success
Total RewardsThe annual pay range estimated for this position is $133,120.00 - $199,680.00 and is bonus eligible.
Please note that while this range reflects the full spectrum of compensation available for this role, individual compensation will be determined based on several factors including your experience, skills, and alignment with the role's responsibilities. During the interview process there will be an opportunity to discuss how your background fits into the pay range.
We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
Competitive Pay
Multiple Healthcare plan choices
Dental and vision insurance
A 401(k) plan with company and matching contributions
Short- and Long-Term Disability
Life, AD&D, and Voluntary Insurance plans
Paid holidays & vacation
Floating days off
Parental leave for new parents
Employee resource groups
Learning & development programs
Fun culture where you have an opportunity in shaping our future
Career Path & Culture
Primient is committed to a workplace that is all in - ensuring everyone has the opportunity to develop and shape a career that matters in an open culture which embraces equity, diversity and belonging. We challenge old ways of thinking; and encourage employee voices to be a guiding force for ongoing learning.
Primient supports a culture of inclusion that respects individual strengths, views, and experiences. We believe our differences make better decisions, drive excellence, and deliver better business results. Primient employees experience autonomy and accountability in their role. Here, employees control their destiny as there is opportunity for career growth and pathways outside the norm.
Diversity, Equity, Inclusion & Belonging
We are believers in the power of difference. We strive to represent the communities in which we operate and to provide an inclusive, welcoming environment for all. We want Primient to be a place where every employee feels they belong and knows they are seen, heard, valued and safe to speak up. Our aspiration is to unlock the full potential in diverse perspectives, while offering everyone an equal chance to grow,
Primient is an equal opportunity employer, committed to the strength of an inclusive workforce.
California Consumer Privacy Act ("CCPA")
The Company is committed to complying with the California Consumer Privacy Act (“CCPA”) and all data privacy and laws in the jurisdictions in which it recruits and hires employees. We collect the following categories of personal information for the purpose of hiring the best qualified applicants and to comply with applicable employment laws: Name and contact information; Job preference and work availability; Social Security Number and/or other identification information; Education and qualifications; Employment history and experience; Military service; Reference and background check information, including relevant criminal history and credit history; Social media information; Pre-employment test results; Post-offer medical examination information and results, including drug test results; Voluntary self-disclosure information regarding minority, veteran, and disability status; and Information provided by you during the hiring process.
General Manager
Restaurant General Manager Job 45 miles from Decatur
Summary Description: The General Manager is a business partner accountable for leading a single Restaurant Management and Associate team to deliver Steak ‘n Shake operational and financial standards on all shifts. The General Manager has overall responsibility for assessing Management and Associate performance to identify opportunities for development and coach for improvement. This position has primary accountability for the delivery and implementation of all Steak ‘n Shake procedures, policies and specifications which deliver the Steak ‘n Shake Vision and Mission. The General Manager will partner directly with his/her Division President and will receive market level support from his/her Human Resource Manager and Field Training Manager / Coordinator to meet the business and strategic objectives of the organization.
Team Function/Scope: This position serves as the primary leader of a single Steak ‘n Shake Restaurant
Department: Operations - Restaurant
Reports to: Division President
FLSA: Exempt
Direct reports: Restaurant Manager, Manager, Shift Manager, Trainers and all Restaurant Associates
1. RESPONSIBILITIES: Major functions/tasks performed in the job and the deliverable (report, product, output, etc.) produced.
Primary and Ongoing Accountabilities
• Create an environment of sales growth through guest focus and delivery of Steak ‘n Shake procedures and policies
• Identify, Train and Develop Trainers, Shift Managers, Managers and Restaurant Managers • Develop, Focus and Motivate the Management team to consistently deliver the Steak ‘n Shake objectives; Delighting Guests, Eliminating Unnecessary costs, Increasing quality, and Reducing Prices • Train, Coach and Inspire Associates to deliver exceptional service, food and environment to the Guest • Lead Restaurant team to deliver on key metrics and financial expectations (Field Results Report) • Manage all restaurant costs to deliver positive cash flow
• Maintain strict compliance with food, health, safety and security standards and procedures • Create a safe environment free of harassment
• Deliver best in class Gold Standard service
• Lead by Example
• Demonstrate effective decision making and problem solving skills that support the Steak ‘n Shake Principles; Relentless Pursuit of Excellence, Exceed Guest Expectations, Golden Rule, Economic Objective and Entrepreneurial Approach
• Lead Labor Management system through Labor Report analysis, schedule approval and execution of shift labor management
• Has the final authority over discipline and termination decisions
• Has the final authority for all hiring decisions
Specific Duties and Responsibilities
Customer Satisfaction:
Build the business by relentlessly pursuing excellence and growing customer traffic over prior year: Effectively interact with Guests to ensure we exceed their expectations with the highest quality food and great service.
Immediately address Guest concerns and complaints utilizing the Steak ‘n ShakeGuest Recovery Model - L.E.A.R.N.
Ensure Guests are immediately recognized upon entering and as they are leaving
Train and motivate managers and associates to deliver great hospitality toward all guests and other associates
Consistently and effectively communicate with Managers and Associates through
scheduled meetings, communications boards, training sessions and formal and informal coaching
Create a positive team environment through selecting service oriented Associates who are aligned through ongoing coaching
Brand Protection:
Operate in accordance with our Gold Standard expectations and other food safety practices, delighting our Guests with outstanding fresh food and training our valuable people: Verify sales forecast for accuracy in accordance with local influences.
Execute the 14 point walk - ensuring the facility is radiant, the managers and associates are motivated, stations are appropriately setup / re-stocked for meal periods, and constantly move through the restaurant coaching and directing associates to ensure quality adherence and speed standards are achieved.
Assess current and future staffing needs, create and execute staffing plans to ensure100% staffing on all shifts, year round
Interviews and approves all associate hires utilizing the Select the Best tool -
ensuring the candidate exemplifies the 3 I's; Intensity, Integrity, Intelligence
Develop and train managers and trainers on standards, job requirements and new policies and procedures Monitor food quality, portioning and speed from the EXPO window and resolve any issues immediately
Deliver Gold Standard service through effective associate and management communication of standards and expectations
Train and ensure all safety procedures are strictly adhered to
Financial Growth:
Manage profitable shifts focused on delighting our guests, increasing quality and reducing prices:
Approve schedules following the Labor Scheduling System parameters including scheduling breaks, utilizing the 15 minute scheduler and having schedules completed and approved by the DP for posting by 5 pm on Friday
Validate appropriate staffing levels of well-trained associates on all shifts
Validate effective food ordering and accurate inventory levels within the restaurant
Ensure proper receiving of food deliveries, storage and posting into the FoodManagement System
Complete weekly, period and quarterly inventory and accurately post into the back office Food Management System
Manage “other supplies” and small wares to ensure adequate amount of supplies are available at all times
Maintain strict adherence to the cash handling and banking policies and procedures
Validating effective completion of shift tools and administrative duties as designed by Steak ‘n Shake
Ensure strict adherence to all State and Federal regulatory laws
2. SCOPE: Impact this job has in terms of decisions made, direction given, number of employees supervised, size of organization managed or supported, impact of errors, dollars, etc.
• Implements procedures, training and programs designed by Steak ‘n Shake to effectively deliver the Steak ‘n Shake Mission, Vision and Principles
• Interviews and hires Associates within compliance of FLSA and Steak ‘n Shake guidelines
• Takes responsibility for financial results
• Serves as a resource to colleagues and as a mentor to less experienced Managers
• Analyzes and provides solutions using Steak ‘n Shake programs to resolve complex problems within the restaurant
3. KEY RELATIONSHIPS: Position's key contacts and relationships.
Primary:
• Restaurant Associates and Trainers • Restaurant Management
• Division President
Secondary:
• Field Training Manager • Human Resource Manager
4. REQUIREMENTS: Typical minimum requirements to perform the job.
• High School graduate or equivalent education preferred
• Certified in all Service and Production Stations at Steak ‘n Shake or equivalent experience
• ServSafe certified
• Understand Steak ‘n Shake policies, procedures, state laws, Health codes, Safe food handling and Sanitation procedures
• Positive, motivating communication skills • Strong organization and time management skills
• Strong coaching and mentoring skills • Flexible and adaptable to changing circumstances
• Ability to read, write, perform mathematical calculations and analyze data
• Demonstrate key principles: Golden Rule, Relentless pursuit of Excellence, Exceeding guest expectations, Economic objective, Entrepreneurial approach
• Able to work in excess of 50 hours per week while standing, walking and stretching
• Able to lift, carry, push and pull 30 lbs
• Able to perform any task performed by a service or production associate
• Able to see across the restaurant to monitor and oversee the operation
• Able to legally operate a motor vehicle
• Able to hear, understand and professionally respond to guest and employee inquiries, comments and concerns
5. KEY PERFORMANCE INDICATORS: Key indicators to be used to measure job performance. • Field Results Report (FRR)
• Key Metrics
• Food Management System
• Labor Management System
• Effective working relationship with Above Store Leaders, Restaurant Management, colleagues and direct reports
6. CAREER PATH: Logical positions along the career path, vertical and/or lateral.
• Field Training Manager
• Franchise Partner
7. Competencies: Critical behavioral and technical competencies typically required to perform the work associated with each level.
Competency
0-6 Months
6-12 Months
12-24 Months
1. Self Manages
Advanced
Expert
Expert
2. Communicates Effectively
Advanced
Expert
Expert
3. Coaches and Develops
Advanced
Advanced
Expert
4. Creates Teams
Advanced
Advanced
Expert
5. Manages Food Standards
Advanced
Expert
Expert
6. Manages Service Standards
Advanced
Expert
Expert
7. Manages Restaurant
Environment
Advanced
Advanced
Advanced
8. Grows the business
Advanced
Expert
Expert
9. Plans and Manages
Advanced
Advanced
Advanced
10. Financial Accountability
Intermediate
Advanced
Advanced
Note: This is not an exhaustive list of roles, activities, requirements, efforts, or working conditions associated with the position. This description is intended to be an accurate reflection of the current position. Steak n Shake reserves the right to revise the position or to require that other or different activities be performed when circumstances change (i.e., emergencies, changes in personnel or workload, rush jobs, or technological developments).
General Manager
Restaurant General Manager Job 45 miles from Decatur
Summary Description: The General Manager is a business partner accountable for leading a single Restaurant Management and Associate team to deliver Steak ‘n Shake operational and financial standards on all shifts. The General Manager has overall responsibility for assessing Management and Associate performance to identify opportunities for development and coach for improvement. This position has primary accountability for the delivery and implementation of all Steak ‘n Shake procedures, policies and specifications which deliver the Steak ‘n Shake Vision and Mission. The General Manager will partner directly with his/her Division President and will receive market level support from his/her Human Resource Manager and Field Training Manager / Coordinator to meet the business and strategic objectives of the organization.
Team Function/Scope: This position serves as the primary leader of a single Steak ‘n Shake Restaurant
Department: Operations - Restaurant
Reports to: Division President
FLSA: Exempt
Direct reports: Restaurant Manager, Manager, Shift Manager, Trainers and all Restaurant Associates
1. RESPONSIBILITIES: Major functions/tasks performed in the job and the deliverable (report, product, output, etc.) produced.
Primary and Ongoing Accountabilities
• Create an environment of sales growth through guest focus and delivery of Steak ‘n Shake procedures and policies
• Identify, Train and Develop Trainers, Shift Managers, Managers and Restaurant Managers • Develop, Focus and Motivate the Management team to consistently deliver the Steak ‘n Shake objectives; Delighting Guests, Eliminating Unnecessary costs, Increasing quality, and Reducing Prices • Train, Coach and Inspire Associates to deliver exceptional service, food and environment to the Guest • Lead Restaurant team to deliver on key metrics and financial expectations (Field Results Report) • Manage all restaurant costs to deliver positive cash flow
• Maintain strict compliance with food, health, safety and security standards and procedures • Create a safe environment free of harassment
• Deliver best in class Gold Standard service
• Lead by Example
• Demonstrate effective decision making and problem solving skills that support the Steak ‘n Shake Principles; Relentless Pursuit of Excellence, Exceed Guest Expectations, Golden Rule, Economic Objective and Entrepreneurial Approach
• Lead Labor Management system through Labor Report analysis, schedule approval and execution of shift labor management
• Has the final authority over discipline and termination decisions
• Has the final authority for all hiring decisions
Specific Duties and Responsibilities
Customer Satisfaction:
Build the business by relentlessly pursuing excellence and growing customer traffic over prior year: Effectively interact with Guests to ensure we exceed their expectations with the highest quality food and great service.
Immediately address Guest concerns and complaints utilizing the Steak ‘n ShakeGuest Recovery Model - L.E.A.R.N.
Ensure Guests are immediately recognized upon entering and as they are leaving
Train and motivate managers and associates to deliver great hospitality toward all guests and other associates
Consistently and effectively communicate with Managers and Associates through
scheduled meetings, communications boards, training sessions and formal and informal coaching
Create a positive team environment through selecting service oriented Associates who are aligned through ongoing coaching
Brand Protection:
Operate in accordance with our Gold Standard expectations and other food safety practices, delighting our Guests with outstanding fresh food and training our valuable people: Verify sales forecast for accuracy in accordance with local influences.
Execute the 14 point walk - ensuring the facility is radiant, the managers and associates are motivated, stations are appropriately setup / re-stocked for meal periods, and constantly move through the restaurant coaching and directing associates to ensure quality adherence and speed standards are achieved.
Assess current and future staffing needs, create and execute staffing plans to ensure100% staffing on all shifts, year round
Interviews and approves all associate hires utilizing the Select the Best tool -
ensuring the candidate exemplifies the 3 I's; Intensity, Integrity, Intelligence
Develop and train managers and trainers on standards, job requirements and new policies and procedures Monitor food quality, portioning and speed from the EXPO window and resolve any issues immediately
Deliver Gold Standard service through effective associate and management communication of standards and expectations
Train and ensure all safety procedures are strictly adhered to
Financial Growth:
Manage profitable shifts focused on delighting our guests, increasing quality and reducing prices:
Approve schedules following the Labor Scheduling System parameters including scheduling breaks, utilizing the 15 minute scheduler and having schedules completed and approved by the DP for posting by 5 pm on Friday
Validate appropriate staffing levels of well-trained associates on all shifts
Validate effective food ordering and accurate inventory levels within the restaurant
Ensure proper receiving of food deliveries, storage and posting into the FoodManagement System
Complete weekly, period and quarterly inventory and accurately post into the back office Food Management System
Manage “other supplies” and small wares to ensure adequate amount of supplies are available at all times
Maintain strict adherence to the cash handling and banking policies and procedures
Validating effective completion of shift tools and administrative duties as designed by Steak ‘n Shake
Ensure strict adherence to all State and Federal regulatory laws
2. SCOPE: Impact this job has in terms of decisions made, direction given, number of employees supervised, size of organization managed or supported, impact of errors, dollars, etc.
• Implements procedures, training and programs designed by Steak ‘n Shake to effectively deliver the Steak ‘n Shake Mission, Vision and Principles
• Interviews and hires Associates within compliance of FLSA and Steak ‘n Shake guidelines
• Takes responsibility for financial results
• Serves as a resource to colleagues and as a mentor to less experienced Managers
• Analyzes and provides solutions using Steak ‘n Shake programs to resolve complex problems within the restaurant
3. KEY RELATIONSHIPS: Position's key contacts and relationships.
Primary:
• Restaurant Associates and Trainers • Restaurant Management
• Division President
Secondary:
• Field Training Manager • Human Resource Manager
4. REQUIREMENTS: Typical minimum requirements to perform the job.
• High School graduate or equivalent education preferred
• Certified in all Service and Production Stations at Steak ‘n Shake or equivalent experience
• ServSafe certified
• Understand Steak ‘n Shake policies, procedures, state laws, Health codes, Safe food handling and Sanitation procedures
• Positive, motivating communication skills • Strong organization and time management skills
• Strong coaching and mentoring skills • Flexible and adaptable to changing circumstances
• Ability to read, write, perform mathematical calculations and analyze data
• Demonstrate key principles: Golden Rule, Relentless pursuit of Excellence, Exceeding guest expectations, Economic objective, Entrepreneurial approach
• Able to work in excess of 50 hours per week while standing, walking and stretching
• Able to lift, carry, push and pull 30 lbs
• Able to perform any task performed by a service or production associate
• Able to see across the restaurant to monitor and oversee the operation
• Able to legally operate a motor vehicle
• Able to hear, understand and professionally respond to guest and employee inquiries, comments and concerns
5. KEY PERFORMANCE INDICATORS: Key indicators to be used to measure job performance. • Field Results Report (FRR)
• Key Metrics
• Food Management System
• Labor Management System
• Effective working relationship with Above Store Leaders, Restaurant Management, colleagues and direct reports
6. CAREER PATH: Logical positions along the career path, vertical and/or lateral.
• Field Training Manager
• Franchise Partner
7. Competencies: Critical behavioral and technical competencies typically required to perform the work associated with each level.
Competency
0-6 Months
6-12 Months
12-24 Months
1. Self Manages
Advanced
Expert
Expert
2. Communicates Effectively
Advanced
Expert
Expert
3. Coaches and Develops
Advanced
Advanced
Expert
4. Creates Teams
Advanced
Advanced
Expert
5. Manages Food Standards
Advanced
Expert
Expert
6. Manages Service Standards
Advanced
Expert
Expert
7. Manages Restaurant
Environment
Advanced
Advanced
Advanced
8. Grows the business
Advanced
Expert
Expert
9. Plans and Manages
Advanced
Advanced
Advanced
10. Financial Accountability
Intermediate
Advanced
Advanced
Note: This is not an exhaustive list of roles, activities, requirements, efforts, or working conditions associated with the position. This description is intended to be an accurate reflection of the current position. Steak n Shake reserves the right to revise the position or to require that other or different activities be performed when circumstances change (i.e., emergencies, changes in personnel or workload, rush jobs, or technological developments).
General Manager
Restaurant General Manager Job 40 miles from Decatur
Summary Description: The General Manager is a business partner accountable for leading a single Restaurant Management and Associate team to deliver Steak ‘n Shake operational and financial standards on all shifts. The General Manager has overall responsibility for assessing Management and Associate performance to identify opportunities for development and coach for improvement. This position has primary accountability for the delivery and implementation of all Steak ‘n Shake procedures, policies and specifications which deliver the Steak ‘n Shake Vision and Mission. The General Manager will partner directly with his/her Division President and will receive market level support from his/her Human Resource Manager and Field Training Manager / Coordinator to meet the business and strategic objectives of the organization.
Team Function/Scope: This position serves as the primary leader of a single Steak ‘n Shake Restaurant
Department: Operations - Restaurant
Reports to: Division President
FLSA: Exempt
Direct reports: Restaurant Manager, Manager, Shift Manager, Trainers and all Restaurant Associates
1. RESPONSIBILITIES: Major functions/tasks performed in the job and the deliverable (report, product, output, etc.) produced.
Primary and Ongoing Accountabilities
• Create an environment of sales growth through guest focus and delivery of Steak ‘n Shake procedures and policies
• Identify, Train and Develop Trainers, Shift Managers, Managers and Restaurant Managers • Develop, Focus and Motivate the Management team to consistently deliver the Steak ‘n Shake objectives; Delighting Guests, Eliminating Unnecessary costs, Increasing quality, and Reducing Prices • Train, Coach and Inspire Associates to deliver exceptional service, food and environment to the Guest • Lead Restaurant team to deliver on key metrics and financial expectations (Field Results Report) • Manage all restaurant costs to deliver positive cash flow
• Maintain strict compliance with food, health, safety and security standards and procedures • Create a safe environment free of harassment
• Deliver best in class Gold Standard service
• Lead by Example
• Demonstrate effective decision making and problem solving skills that support the Steak ‘n Shake Principles; Relentless Pursuit of Excellence, Exceed Guest Expectations, Golden Rule, Economic Objective and Entrepreneurial Approach
• Lead Labor Management system through Labor Report analysis, schedule approval and execution of shift labor management
• Has the final authority over discipline and termination decisions
• Has the final authority for all hiring decisions
Specific Duties and Responsibilities
Customer Satisfaction:
Build the business by relentlessly pursuing excellence and growing customer traffic over prior year: Effectively interact with Guests to ensure we exceed their expectations with the highest quality food and great service.
Immediately address Guest concerns and complaints utilizing the Steak ‘n ShakeGuest Recovery Model - L.E.A.R.N.
Ensure Guests are immediately recognized upon entering and as they are leaving
Train and motivate managers and associates to deliver great hospitality toward all guests and other associates
Consistently and effectively communicate with Managers and Associates through
scheduled meetings, communications boards, training sessions and formal and informal coaching
Create a positive team environment through selecting service oriented Associates who are aligned through ongoing coaching
Brand Protection:
Operate in accordance with our Gold Standard expectations and other food safety practices, delighting our Guests with outstanding fresh food and training our valuable people: Verify sales forecast for accuracy in accordance with local influences.
Execute the 14 point walk - ensuring the facility is radiant, the managers and associates are motivated, stations are appropriately setup / re-stocked for meal periods, and constantly move through the restaurant coaching and directing associates to ensure quality adherence and speed standards are achieved.
Assess current and future staffing needs, create and execute staffing plans to ensure100% staffing on all shifts, year round
Interviews and approves all associate hires utilizing the Select the Best tool -
ensuring the candidate exemplifies the 3 I's; Intensity, Integrity, Intelligence
Develop and train managers and trainers on standards, job requirements and new policies and procedures Monitor food quality, portioning and speed from the EXPO window and resolve any issues immediately
Deliver Gold Standard service through effective associate and management communication of standards and expectations
Train and ensure all safety procedures are strictly adhered to
Financial Growth:
Manage profitable shifts focused on delighting our guests, increasing quality and reducing prices:
Approve schedules following the Labor Scheduling System parameters including scheduling breaks, utilizing the 15 minute scheduler and having schedules completed and approved by the DP for posting by 5 pm on Friday
Validate appropriate staffing levels of well-trained associates on all shifts
Validate effective food ordering and accurate inventory levels within the restaurant
Ensure proper receiving of food deliveries, storage and posting into the FoodManagement System
Complete weekly, period and quarterly inventory and accurately post into the back office Food Management System
Manage “other supplies” and small wares to ensure adequate amount of supplies are available at all times
Maintain strict adherence to the cash handling and banking policies and procedures
Validating effective completion of shift tools and administrative duties as designed by Steak ‘n Shake
Ensure strict adherence to all State and Federal regulatory laws
2. SCOPE: Impact this job has in terms of decisions made, direction given, number of employees supervised, size of organization managed or supported, impact of errors, dollars, etc.
• Implements procedures, training and programs designed by Steak ‘n Shake to effectively deliver the Steak ‘n Shake Mission, Vision and Principles
• Interviews and hires Associates within compliance of FLSA and Steak ‘n Shake guidelines
• Takes responsibility for financial results
• Serves as a resource to colleagues and as a mentor to less experienced Managers
• Analyzes and provides solutions using Steak ‘n Shake programs to resolve complex problems within the restaurant
3. KEY RELATIONSHIPS: Position's key contacts and relationships.
Primary:
• Restaurant Associates and Trainers • Restaurant Management
• Division President
Secondary:
• Field Training Manager • Human Resource Manager
4. REQUIREMENTS: Typical minimum requirements to perform the job.
• High School graduate or equivalent education preferred
• Certified in all Service and Production Stations at Steak ‘n Shake or equivalent experience
• ServSafe certified
• Understand Steak ‘n Shake policies, procedures, state laws, Health codes, Safe food handling and Sanitation procedures
• Positive, motivating communication skills • Strong organization and time management skills
• Strong coaching and mentoring skills • Flexible and adaptable to changing circumstances
• Ability to read, write, perform mathematical calculations and analyze data
• Demonstrate key principles: Golden Rule, Relentless pursuit of Excellence, Exceeding guest expectations, Economic objective, Entrepreneurial approach
• Able to work in excess of 50 hours per week while standing, walking and stretching
• Able to lift, carry, push and pull 30 lbs
• Able to perform any task performed by a service or production associate
• Able to see across the restaurant to monitor and oversee the operation
• Able to legally operate a motor vehicle
• Able to hear, understand and professionally respond to guest and employee inquiries, comments and concerns
5. KEY PERFORMANCE INDICATORS: Key indicators to be used to measure job performance. • Field Results Report (FRR)
• Key Metrics
• Food Management System
• Labor Management System
• Effective working relationship with Above Store Leaders, Restaurant Management, colleagues and direct reports
6. CAREER PATH: Logical positions along the career path, vertical and/or lateral.
• Field Training Manager
• Franchise Partner
7. Competencies: Critical behavioral and technical competencies typically required to perform the work associated with each level.
Competency
0-6 Months
6-12 Months
12-24 Months
1. Self Manages
Advanced
Expert
Expert
2. Communicates Effectively
Advanced
Expert
Expert
3. Coaches and Develops
Advanced
Advanced
Expert
4. Creates Teams
Advanced
Advanced
Expert
5. Manages Food Standards
Advanced
Expert
Expert
6. Manages Service Standards
Advanced
Expert
Expert
7. Manages Restaurant
Environment
Advanced
Advanced
Advanced
8. Grows the business
Advanced
Expert
Expert
9. Plans and Manages
Advanced
Advanced
Advanced
10. Financial Accountability
Intermediate
Advanced
Advanced
Note: This is not an exhaustive list of roles, activities, requirements, efforts, or working conditions associated with the position. This description is intended to be an accurate reflection of the current position. Steak n Shake reserves the right to revise the position or to require that other or different activities be performed when circumstances change (i.e., emergencies, changes in personnel or workload, rush jobs, or technological developments).
TB Restaurant General Manager
Restaurant General Manager Job 34 miles from Decatur
Job Details 637 - 31465 - TUSCOLA - EAST SOUTHLINE - Tuscola, ILDescription
Restaurant General Manager At Taco Bell, we're hungry for Mas. Mas Heart, Mas Flavor and Mas Value. If you want Mas in your life read on!
Think About it...
Do you go out of your way to make someone smile?
When you say thank you do you mean it?
Do you believe that everything is possible?
Are you a foodie?
Would your family members want to work for you?
Glass half full? Really?
Do you take your work seriously but not yourself? If no, your career aspiration with Taco Bell has died here.
The overall success of your restaurant is in your capable hands. You identify the strongest crew and train them to deliver the best customer experience. You will feel the pride of setting the standard that all other managers strive for. You will be in charge of recruiting and training your people, leading them to be promoted and empowering them to have a successful career. By empowering a team of top performers, you create a culture that is exciting, optimistic and rewarding.
Your success will be measured by the success of your team.
No Brainers...
Treat others as you want to be treated
Hire, train & develop great talent
Manage a P&L
Grow sales
Follow brand standards
Last but not least, create a restaurant experience for team members and customers that you are proud of.
This Summary Overview generally describes key job standards for Taco Bell Corporate employees. It is not all-inclusive, and a similar job at other Brands, Franchise or License locations may be different.
Assistant General Manager
Restaurant General Manager Job 32 miles from Decatur
Restore Hyper Wellness + Cryotherapy
Restore is seeking an Assistant General Manager with strong sales and business development skills. If you thrive in an entrepreneurial environment and have a passion for health and wellness, we want to meet you.
As an Assistant General Manager, you'll play an integral role in cultivating and maintaining the Restore culture. We're looking for a team-oriented individual with strong leadership qualities to assist our General Manager with a wide range of store operations. These include customer service, health and wellness education, marketing initiatives, and more. This is your chance to join Restore on a mission to help people do more of what they love through our innovative, science-backed wellness services.
Key Roles of a Restore Assistant General Manager
Take a leadership role in the store and step in for the General Manager to assist with staff-related issues
Assist customers with their wellness issues related to sports performance, recovery, pain management, and general health
Educate customers about Restore's services and the health benefits they offer
Deliver a superior customer experience
Assist with the development and implementation of sales and marketing campaigns and work to generate leads
Meet the community's top athletes and fitness enthusiasts at local events and generate interest and excitement in Restore's wellness services
Pinpoint and implement new social media trends
Generate reports related to store performance
Qualities You Need to Succeed as a Restore Assistant General Manager
You're a health and wellness enthusiast and have a passion for fitness.
You enjoy the sales process and have a proven track record of success.
You have exceptional verbal and written communication skills.
You're a numbers person and can deliver action plans based on key metrics.
You're a strong leader and not afraid to delegate responsibility to your team members.
You're driven to meet monthly, quarterly, and annual financial goals for yourself and your team.
You place importance on ethics and integrity, and exhibit this every day.
A Bachelor's degree is required.
Benefits of Joining Restore
Competitive wages
401K and Health Insurance
Complimentary and discounted access to Restore's innovative wellness services
Paid participation in local fitness and social events
Opportunity for internal growth
The knowledge that you're making a positive impact on people's lives every day
Now, a Little About Us
Restore Hyper Wellness + Cryotherapy is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life. Inc. 5000 ranked Restore as the #113 Fastest Growing Company in America, the #17 Fastest Growing Company in Texas, and the #1 Hottest Franchise in America.
General Manager(02900) - 407 E University Ave
Restaurant General Manager Job 43 miles from Decatur
ABOUT THE JOB
You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.
You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!
JOB REQUIREMENTS AND DUTIES
You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.
In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
General Job Duties For All Store Team Members
· Operate all equipment.
· Stock ingredients from delivery area to storage, work area, walk-in cooler.
· Prepare product.
· Receive and process telephone orders.
· Take inventory and complete associated paperwork.
· Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
· Ability to comprehend and give correct written instructions.
· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
· Must be able to make correct monetary change.
· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
· Ability to enter orders using a computer keyboard or touch screen.
· Navigational skills to read a map, locate addresses within designated delivery area.
· Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.
Work Conditions
EXPOSURE TO
· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
· Sudden changes in temperature in work area and while outside.
· Fumes from food odors.
· Exposure to cornmeal dust.
· Cramped quarters including walk-in cooler.
· Hot surfaces/tools from oven up to 500 degrees or higher.
· Sharp edges and moving mechanical parts.
· Varying and sometimes adverse weather conditions when delivering product, driving and couponing.
SENSING
· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.
· Depth perception.
· Ability to differentiate between hot and cold surfaces.
· Far vision and night vision for driving.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.
Additional Information
$15/hr in store & $9/hr on the road
PHYSICAL REQUIREMENTS, including, but not limited to the following:
Standing
Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".
Walking
For short distances for short durations
Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.
Sitting
Paperwork is normally completed in an office at a desk or table
Lifting
Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72" high.
Carrying
Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.
Pushing
To move trays which are placed on dollies.
A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
During delivery of product, navigation of five or more flights of stairs may be required.Stooping/Bending
Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching
Reaching is performed continuously; up, down and forward.
Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Driving
Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
Driving Specific Job Duties
Deliver product by car and then to door of customer.
Deliver flyers and door hangers.
Requires
Valid driver's license with safe driving record meeting company standards.
Access to insured vehicle which can be used for delivery.
Floating Store Manager
Restaurant General Manager Job 39 miles from Decatur
Join Our Expanding Team and Lead the Way to Success! Are you an inspiring leader ready to steer a dedicated team towards remarkable achievements? We're a rapidly growing national convenience store chain, and we're seeking a dynamic Store Manager to join our expanding family. This is more than a job - it's a chance to make a substantial impact and drive real change.
Why Join Us:
$1500 Sign-On Bonus: Receive a generous bonus after your first 6 months.
Performance-Related Bonuses: Get rewarded for your hard work and dedication.
Competitive Wage: Receive a salary that matches your skills and experience.
Paid Time Off: Enjoy well-deserved breaks to recharge and relax.
Holiday Pay for Major Holidays: Spend important days with your loved ones, on us.
401K Employer Match: Invest in your future with our supportive retirement plan.
Weekly Pay: Enjoy the convenience of weekly paychecks.
Career Advancement: Grow with us and explore opportunities to progress in your career.
Pay Rate: $43,888-$49,500/yr
Responsibilities
Inspirational Leadership: Motivate and guide your team to surpass goals and expectations.
Honesty and Integrity: Uphold our values and maintain a high standard of ethics.
Decisive Confidence: Make impactful decisions to drive success.
Strong Communication: Excel in both verbal and written communication.
Accountability: Lead by example and take ownership of your store's performance.
Team Supervision: Manage a diverse team of 8 to 15 members, fostering a supportive and dynamic environment.
Recruitment and Training: Hire and develop customer-focused team members, aiding in their career progression.
Safety and Motivation: Promote a safe space for customers and staff while encouraging team growth.
Sales Growth: Drive sales across all shifts, maintaining high store standards.
Store Management: Ensure the store reflects our brand image and is stocked with fresh products.
Expense Control: Employ proactive methods to manage store expenses.
Sales Programs: Implement and oversee all company sales initiatives.
Other duties as assigned
Qualifications
21 years of age or older
Retail and/or Food Management experience.
Willingness to work any shift as needed, offering flexibility and adaptability.
Occasional travel for regional and district meetings.
Valid driver's license and access to an insured vehicle.
Customer-centric mindset.
Ability to clear a pre-employment drug screen and criminal history check.
Prepared to complete Topshelf Manager Training (for Tennessee stores).
If you're ready to lead a team towards success and be part of our exciting growth journey, we'd love to hear from you. Apply today and take the first step towards a rewarding career filled with opportunities and achievements!
Benefits: For information on benefits offered, please click on the hyperlink below. ***********************************
Equal Opportunity Employer
GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law. Unlawful discrimination will not be a factor in any employment decision.
This Organization Participates in E-Verify
******************************************************************************************************
RequiredPreferredJob Industries
Retail
Restaurant General Manager - Nationally Recognized Brand
Restaurant General Manager Job 45 miles from Decatur
Restaurant General Manager
Bar & Restaurant
Our national restaurant brand is looking to add a talented General Manager to our award-winning restaurant in the heart of Illinois. Voted as Americas Best Sports Bar over the years, we pride ourselves on great food, great drinks, a fun atmosphere, and most of all, a sense of community!
As a Restaurant General Manager, you will be responsible for overseeing all aspects of daily operations, managing staff, and ensuring the overall success and profitability of the restaurant. Apply today in Bloomington, IL.
Responsibilities:
· Manage daily operations of the restaurant, including inventory management, food preparation, scheduling, and customer service
· Hire, train, and manage a team of servers, bartenders, kitchen staff, and other personnel
· Maintain high standards of cleanliness and organization throughout the restaurant
· Ensure compliance with all federal, state, and local regulations related to food safety and workplace safety
· Develop and implement strategies to increase profitability and reduce costs
· Create and manage budgets and financial reports
· Manage guest relations, including responding to customer feedback and complaints
· Plan and execute special events and promotions to drive sales
· Maintain relationships with vendors and suppliers to ensure timely delivery of goods and services
Requirements:
· At least 3 years of experience in restaurant management
· Strong leadership and communication skills
· Knowledge of inventory management, cost control, and budgeting
· Understanding of food safety regulations and best practices
· Ability to work flexible hours, including weekends and holidays
· Bachelor's degree in hospitality or related field preferred, but not required
Benefits:
Salary Up to $75k Annually
Bonus Up to $10,000
PTO (3 Weeks)
Company Paid Insurance
If you are a highly driven and experienced Restaurant General Manager with a passion for great food, customer service, and team leadership, we encourage you to apply for this position.
We offer competitive salaries, benefits packages, and opportunities for professional growth and advancement within the company.
Apply today to our General Manager role in Bloomington, IL.
General Manager
Restaurant General Manager Job 39 miles from Decatur
Pizza Ranch Inc. began as a single restaurant in Hull, Iowa, in 1981 and has since grown into a leading fast-casual franchise with over 200 locations across fifteen states. Known for our legendary pizza, crispy chicken, fresh salad bar, and delicious dessert buffet, we offer an exceptional dining experience through dine-in, takeout, and delivery services.
At Pizza Ranch, we are driven by a powerful mission:
"To establish every Pizza Ranch as a business ministry opportunity where our guests receive a legendary experience through quality food and service; where we take a positive leadership position in the communities we serve and equip our employees with tools to lead happy and productive lives."
If you are a passionate leader who thrives in a fast-paced environment, values community impact, and excels in delivering exceptional guest experiences, we want you to join our team!
Position Summary
The General Manager (GM) is the heartbeat of our restaurant, responsible for leading the team, driving business results, and creating a culture where employees and guests feel valued. This role is more than just a job-it's an opportunity to make a lasting impact on your team and community.
As a General Manager, you will:
Lead & Inspire: Build and develop a high-performing team that consistently delivers outstanding guest experiences.
Drive Operational Excellence: Ensure smooth restaurant operations by maintaining high food quality, exceptional service, and a clean, welcoming environment.
Own the Guest Experience: Utilize guest feedback and Qualtrics data to continuously improve service and satisfaction.
Maximize Business Performance: Increase restaurant profitability through strategic sales growth, labor and food cost control, and effective financial management.
Create a Positive Work Culture: Foster a team environment where employees feel motivated, engaged, and excited to contribute.
Be a Community Leader: Represent Pizza Ranch as a trusted community partner, fostering relationships and giving back locally.
This position requires a full-time commitment of 50 hours per week, including evening and weekend availability.
Key Responsibilities (but are not limited to)
While the General Manager's role is dynamic, the core responsibilities include:
Guest Satisfaction
· Ensure each guest receives a legendary dining experience.
· Handle guest feedback with professionalism and a problem-solving approach.
· Maintain high standards in food quality, cleanliness, and service.
· Build strong community relationships and uphold the values and reputation of Gravy Train Restaurant Management.
Business & Financial Management
· Develop and execute strategies to increase revenue and profitability.
· Monitor restaurant performance through data-driven decision-making.
· Control costs related to food, labor, and operations.
Team Leadership & Development
· Recruit, train, and mentor a high-performing team.
· Set clear expectations and provide regular coaching and feedback.
· Foster an environment that promotes teamwork, accountability, and professional growth.
Operational Excellence
· Maintain compliance with health, safety, and brand standards.
· Implement and oversee daily operational procedures.
· Ensure proper inventory management and cost control.
Qualifications, Skills, and/or Competencies:
• Passion for leading and developing people
• Proven record of management, communication, and organizational skills
• The ability to prioritize multiple situations
• Effective communicator, and listener with good oral and written communication skills
• 3-5 years of Restaurant Management experience, preferred
• Proficient in basic computer skills
• High School graduate or equivalent, College Degree, preferred
• Possess business acumen
Why Join Pizza Ranch?
· Competitive Pay & Bonus Potential
· Leadership Growth
· Positive & Family-Oriented Culture
· Impact Your Community
If you're ready to lead with purpose, make a difference, and take your career to the next level, apply today!
View all jobs at this company