Japanese Bilingual Sales Representative (w/ Visa Sponsorship)
Representative Job 5 miles from Sun Valley
Japanese Bilingual Sales (will consider visa support)
Industry: Japanese Trading Company (Industrial Parts)
Salary: 75k and up (DOE) + Benefit
Status: Full-Time/Direct Hire
Job description:
Sales activities at client's location
Enter drawing of parts information into MS Excel
Request quotations from suppliers
Create quotations
Negotiate orders
Confirm detailed reasons for lost orders
Qualification:
Bachelor's degree or equivalent experience in related field
Sales experience in similar industries is preferred
Japanese language (Must be able to read and write at business level)
Proficient with MS office and other common computer applications
Willingness to learn new skills
Please submit your resume. Only qualified candidates will be contacted by TOP Los Angeles.
Customer Service Representative
Representative Job 5 miles from Sun Valley
When it comes to baking, BakeMark has its own secret ingredient: a team of passionate talented employees. For over 100 years, BakeMark has stood for excellence in quality and service, for our customers, our stakeholders and our colleagues. We attribute our success to our colleagues and their contributions towards meeting the needs of our customers and stakeholders. We shall share our values and ways of working. We are passionate about the baking industry. We excel at creating strong partnerships within the company and with our loyal customers. We love to innovate and thrive to manufacture and deliver performing bakery products and world-class customer service.
With over 100 years of service to the baking industry, BakeMark is recognized as an industry leader and trusted partner for quality bakery ingredients, products, supplies and service. BakeMark is a manufacturer and distributor with 23 branches conveniently-located across the U.S.
At BakeMark we appreciate our employees and their families and offer a competitive pay and a full suite of benefits:
Competitive Compensation
Health, Dental, Vision & Life Insurance (Comprehensive healthcare benefits package, with many coverage options at a very low employee cost)
401K (generous retirement benefits) with a Company Match
Paid Holidays and Paid Time Off
BakeMark has an immediate job opening for a Customer Service Representative.
SUMMARY:
Under direct supervision, process all incoming orders from Sales force, customers, and BAKEMARK affiliates as assigned.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Download PSP orders into NDS system after review and correction of ROE Edit List.
When necessary, manually enter orders into NDS or PSP system.
Reviews and corrects Order File Status Report. Transfers order file for routing.
Notify customers or sales reps. of customer item “outs”.
Ensures COAs, and Spec Sheets are provided to Customers as necessary.
Daily invoicing of credit memos.
Credit and Collections Answers telephone and direct calls to appropriate person.
Research customer, Sales Rep and BAKEMARK Affiliate inquiries.
Back up to Will-Call and other positions as directed by Supervisor.
Provide Sales Representative vacation relief.
Files documents as directed.
Assist Office Supervisor with back office duties as needed; such as cash handling and NDS data input.
Treat all customers both external and internal with dignity and respect.
Adhere to all company policies, procedures and safety rules as stated in the Employee Handbook and otherwise posted or communicated.
Other duties will be assigned as needed to meet company goals and objectives.
BakeMark is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BakeMark via-email, the Internet or in any form and/or method without a valid written agreement in place for this position from BakeMark HR/Recruitment will be deemed the sole property of BakeMark. No fee will be paid in the event the candidate is hired by BakeMark as a result of the referral or through other means.
BakeMark is an equal opportunity employer and does not discriminate in hiring or employment, in accordance with the requirements of all applicable state and federal laws, on the basis of race, color, religion, gender, sexual orientation, marital status, national origin, ancestry, disability, medical condition, age or any other basis prohibited by law.
Sales Representative
Representative Job 5 miles from Sun Valley
The territory for this opportunity is Reno, NV. Are you an experienced Sales Professional, Restaurant Manager, Culinary Manager or Chef looking for career development opportunities? Join Sysco's World Class Sales Team and explore all the benefits and perks.
Why you should join our Sales Team:
* Competitive base salary, bonus, plus promotional incentive opportunities
* Car allowance (mileage reimbursement for candidates in CA) and cell phone provided
* Career pathing opportunities for both entry level, and experienced individuals
* Opportunity to be part of a purpose driven organization that supports communities and associates
* Specialized sales training
* Individual as well as team-based selling
* Opportunity to learn different ethnic segments
* Monthly and annual sales rewards and recognition
* Robust benefits package including an Employee Stock Purchase Plan, & 401(k) with automatic matching
JOB SUMMARY
This is an outside sales position responsible for promoting the company's products and services and for building relationships with new and existing accounts. The main focus is to help Sysco customers succeed while achieving sales and profit goals established by the company. This position may require working some non-traditional hours (evening, weekends, and holidays) to successfully meet customers' needs.
RESPONSIBILITIES
* Develop new business, penetrate existing accounts, and minimize lost business to achieve profitable sales growth and special objectives within assigned territory.
* Seek and qualify prospects following company account stratification goals.
* Research customer business needs and develops a mix of products and service to meet needs.
* Evaluate market trends and recommend products to customers, based on business needs and goals.
* Be informed of market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided.
* Answer customers' questions about products, prices, availability, and product use.
* Provide product information and practical training to customer personnel.
* Drive personal vehicle to customer accounts, conventions, company meetings, etc.
* Communicate and collect accounts receivable as necessary, working with the credit department and client; collect all balances due based on approved credit terms.
* Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (for example, out of stock items, special order items, low inventory, etc.).
* Participate in company functions, promotions, customer visits, and customer events.
* Attend and participate in general sales and district meetings.
* Engage in ongoing training sessions.
* Assist with the training of new employees as requested.
* Review and analyze daily and weekly reports such as special-order requests, customer bid files, and sales/gross profit margin data.
* Perform administrative duties, such as preparing sales budgets and reports, maintaining sales records, processing credits, and pick-up requests, preparing sales quotes and menu suggestions, and filing reports.
* Other duties may be assigned.
QUALIFICATIONS
Required Education/Experience
Bachelor's degree in Business, Sales, Marketing, Hospitality, Culinary Arts or related discipline OR HSD/GED and 3 years Restaurant Management, B2B or outside sales experience, or equivalent relatable experience including completion of the Sysco Sales Internship .
Preferred Qualifications
Bi-Lingual
Restaurant Management, Foodservice Outside Sales, Chef Experience preferred
Certificates, Licenses, and Registrations
Valid driver's license with a "clean" driving record (including no multiple DUIs within the last 2 years)
Current automobile insurance with the following limits of liability: Bodily injury - $100,000 each person and $300,000 each accident; property damage - $100,000 is required
Requirement
* Submit to pre-employment testing (Drug Screen, Background Check).
* Must sign Sysco Protective Covenants Agreement.
* Reside or willing to relocate to the geographical vicinity of territory.
Professional Skills
* Basic PC skills and proficiency with MS Office.
* Ability to read, write, speak English.
Competencies
* Building Trust
* Building Customer Loyalty
* Follow-up
* Sales Ability / Persuasiveness
* Managing Work
* Adaptability
* Communication
By applying, you consent to your information being transmitted by Get It to the Employer, as data controller, through the Employer's data processor SonicJobs.
See SYSCO Privacy Policy at ************************************** and SonicJobs Privacy Policy at ******************************************* and Terms of Use at *********************************************
Business Development Representative
Representative Job 5 miles from Sun Valley
Havelock Wool is dedicated to producing superior natural insulation products with unrivaled integrity. We aim to work with individuals who value alternative building products and a healthier, more sustainable ecosystem. Our focus is on raising awareness about the benefits of sheep's wool insulation as a natural and eco-friendly alternative to traditional toxic building materials.
Company Website: ********************
Position Overview
We are seeking a motivated Inside Sales & Business Development Representative to drive sales growth and manage retail accounts. This full-time in-office position is ideal for a results-driven sales professional with experience in building materials or retail sales. We have a new product suite designed for the trade - professional installers, builders and big box retail. We are seeking an industry veteran who can drive immediate change in adoption of our new products. You will play a key role in expanding our presence in Lowe's, Home Depot, and various retailers, building strong relationships with buyers, and ensuring our products are well-positioned for success. The role also involves day-to-day tasks such as service, sales, and account management to drive business growth and foster strong customer relationships.
Key Responsibilities:
Lead Generation & Outreach: Proactively prospect, identify, and qualify new sales leads through cold calling, email outreach, social media, and other channels. Drive business development activities to create new opportunities and set up meetings with potential customers.
Account Management & Sales Growth: Develop and maintain strong relationships with retail buyers and store managers at Lowe's, Home Depot, and other retail partners. Increase product placements and sales by effectively pitching new products to both existing and potential accounts.
Sales Closing: Manage the sales cycle from lead generation through closing deals, ensuring a seamless transition from prospecting to finalized sales.
Customer Support: Provide product information, pricing, and order support to retailers and customers, ensuring all inquiries are handled promptly.
Order Processing: Coordinate with internal teams to manage sales orders, ensuring timely delivery and smooth transactions.
Market Insights: Stay informed on industry trends, competitor activity, and customer feedback, using this information to optimize sales strategies and improve product offerings.
Collaboration: Work closely with marketing, logistics, and product development teams to optimize customer experience and sales performance. Provide regular sales reports and forecasts, offering insights and recommendations to upper management.
Qualifications:
Proven experience (5+ years) in business development, inside sales, or retail sales, particularly in building materials or a related field.
Strong proficiency prospecting, qualifying leads, and closing deals. A solid track record of sales success, particularly in working with large retailers like Lowe's, Home Depot, or similar.
Ability to build lasting relationships with retail buyers, store managers, and internal teams.
Excellent verbal and written communication skills, with the ability to effectively negotiate and present to diverse stakeholders.
Highly organized with the ability to multi-task and manage multiple accounts effectively.
Comfortable using CRM software and data analysis tools to track leads, sales, and performance metrics.
Ability to travel as required to meet clients and attend industry events.
Bachelor's degree in Business, Marketing, or a related field.
A passion for sustainable building materials and eco-friendly practices is a plus.
What We Offer:
Competitive base salary
Comprehensive benefits package, including health insurance, and paid time off.
Opportunity to be part of a fast-growing, eco-friendly company.
Supportive and collaborative work environment.
If you're a sales-driven professional with a passion for sustainability, we'd love to hear from you!
Please email your resume to: **************************
(1099) Outside Sales Representative (3 yrs Min) - Industrial Lubricants / Ag Sales
Representative Job 47 miles from Sun Valley
The ideal candidate will prospect and generate new commercial business as well as perform cold-calls in the field to generate new permanent sales. This candidate should be able to support existing clients and have an ability to conduct product demonstrations.
Responsibilities
Identify leads, manage prospects and acquire new business
Service existing clients
Effectively demonstrate product line
Meet established goals for territory development and sales quotas
Qualifications
Bachelor's degree in Business, Marketing, Sales or related field
2+ years' experience in cold calling sales with strong track record of success
Experience in developing and executing territory sales strategies
Strong presentation, negotiation, and closing skills
Self-motivated and able to work independently to meet or exceed goals
Sales Representative
Representative Job 5 miles from Sun Valley
About BDI
Blast Deflectors, Inc. (BDI) is the global leader in jet blast deflector and ground run-up enclosure technology for airports. For over 60 years, we have been dedicated exclusively to the aviation industry, earning a worldwide reputation for expertise, integrity, and long-term customer commitment.
At BDI, we foster a dynamic and collaborative work environment where career development, innovation, and integrity are core values. As a forward-thinking company, we are committed to the professional growth of our employees and to sustaining our leadership in the industry.
Position Overview
We are seeking a Sales Representative to drive the sales of our specialized aviation products. This role requires a highly motivated and detail-oriented professional with strong analytical and communication skills. The ideal candidate will play a pivotal role in identifying opportunities, engaging with customers, and expanding our global sales reach.
Key Responsibilities
Identify and assess customer needs, providing tailored solutions utilizing BDI's products.
Prepare formal proposals for contractors, military entities, and aviation professionals.
Develop compelling visual presentations for both print and digital platforms.
Maintain and update web content to enhance customer engagement.
Support and strengthen relationships with our international dealer network.
Expand BDI's sales reach by refining our system for identifying and tracking potential projects.
Oversee contract review, negotiation, coordination, and administration.
Leverage technical knowledge of BDI's products to support and drive sales.
Monitor market trends, competitive activity, and industry advancements.
Qualifications & Skills
A proactive, adaptable mindset with a strong willingness to take on diverse tasks.
Excellent verbal and written communication, presentation, and negotiation skills.
Ability to work both independently and collaboratively in a team environment.
Willingness to travel domestically and internationally as needed.
Background in a technical field (e.g., construction, engineering) is preferred.
Experience in commercial sales is a plus.
Bachelor's degree in Business Administration, Marketing, Engineering, or a related field required.
Why Join BDI?
Competitive salary with performance-based incentives.
Comprehensive benefits package.
Opportunities for professional growth and development.
A dynamic and supportive team culture within an industry-leading company.
How to Apply
Interested candidates should submit their resume and cover letter to **************** or mail them to the following address:
Blast Deflectors, Inc.
8620 Technology Way
Reno NV 89521
Entry-Level Account Representative
Representative Job 4 miles from Sun Valley
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At Forza Marketing, we are looking for motivated individuals looking to start their career in marketing, customer service and sales here in Reno, NV. You will work face-to-face with our client's customer base in order to build relationships and promote our client's products and services. Working within one of our partnered retail locations, you will learn the fundamentals of marketing and sales in a customer-facing environment!
Job Responsibilities:
Promote and represent our clients in-person to increase sales and client recognition with customers.
Expand your abilities in marketing, leadership and management with our fully paid growth structure.
Assist our team with product launches, promotional sales and marketing campaigns in a professional manner.
What we are looking for:
High School Diploma or equivalent certification required.
1-3 years of customer service, sales, retail or marketing-related experience is preferred, but not required.
Ambitious, friendly and goal-driven individuals.
Reliable transportation.
This is an entry-level position in Reno, NV, no prior experience is required! Apply now with an updated resume for immediate consideration! **IMMEDIATELY HIRING**
Outside Sales Representative
Representative Job 5 miles from Sun Valley
Founded in 1927, MATHESON is one of the largest compressed gas providers in the world. MATHESON provides everything from onsite air separation plants to portable gas cylinders and all the services required to support these products and customer applications. We offer semiconductor, medical, welding, bulk, and cylinder gases for customers across the country and around the world. MATHESON has over 300 locations and more than 4,500 employees in the U.S.
MATHESON offers:
Protected sales territory!
UNCAPPED COMMISSION!!
Car allowance & paid mileage!!
Comprehensive training!
Full benefits! Health, Dental, and Vision Insurance
Paid holidays, floating holidays, vacation time, & sick days
401(k) program with company match!
And much more!
Position Summary:
Establish new accounts and maintain and grow existing sales of cylinder gases as well as welding equipment, safety and PPE products throughout the assigned protected territory. This role reports to Regional General Manager.
Experience & Education:
· 2 - 5+ years of experience in industrial sales. Preferably industrial gases/propane/welding supplies/safety supplies
· Bachelor's degree or equivalent combination of education and experience
· A proven track record in sales development & account management
· An understanding of profit margins and effective quoting
· Professional presentation experience
MATHESON is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Inside Sales Representative
Representative Job 31 miles from Sun Valley
Insurance Sales Specialist - (Remote & In-Person Opportunity)
Take Control of Your Career Today
We are looking for motivated, disciplined and goal-driven individuals to join our high-performing insurance sales team! Whether you're an experienced sales professional or looking for a rewarding career change, we provide everything you need to succeed-leads, training, mentorship, and an unmatched commission structure.
Why Join Us?
No Cold Calling - Leverage our unique platform that targets qualified candidates seeking our diverse life insurance products, allowing you to focus more on client interactions and less on lead hunting.
Flexible Schedule - Work remotely, in person, or a combination of both. You decide!
Unlimited Earning Potential - Competitive compensation with the most attractive commission and bonus structure in the industry and residual income on renewals.
Comprehensive Training - We provide the tools, scripts, and mentorship to help you close deals quickly as well as a supportive team environment with access to seasoned mentors.
Career Growth - Advancement opportunities based on performance, not tenure.
What You'll Do:
Get Licensed!- Must have or be willing to obtain a life insurance license (we provide guidance and support to help you get licensed).
Meet with Clients - Perform comprehensive needs assessments to understand clients' financial goals and insurance needs, presenting and explaining life insurance options to help clients make informed decisions.
Present Tailored Solutions - Deliver captivating sales presentations to individuals and groups, showcasing the benefits and features of our life insurance products.
Close Sales & Earn Big - Guide clients through the application process and celebrate each win!
Build Long-Term Relationships - Cultivate and maintain long-term relationships with clients, offering continuous support and service. Conduct regular follow-ups to ensure customer satisfaction and policy retention.
Stay Informed - Stay up to date on industry trends, competitive products, and market conditions. Utilize this knowledge to position our life insurance products effectively and provide clients with pertinent information.
What You Need to Succeed:
✔ Strong communication and persuasive sales skills
✔ Self-motivated and goal-oriented mindset
✔ Ability to work independently and manage your own schedule
✔ No experience required - we'll help you get licensed if you're not already!
✔ Valid driver's license & reliable transportation (for in-person meetings)
Compensation & Perks:
💰 High commission structure with monthly bonuses
💰 Residual income paid annually on policy renewals
📚 Comprehensive training and continuous professional development.
🚀 Fast-track promotion opportunities
Outside Sales Representative
Representative Job 31 miles from Sun Valley
Are you ready to ignite your career in sales with passion and professionalism? We are on the hunt for a dynamic and motivated Outside Sales Representative to join our vibrant team and propel the growth of our life insurance products. As a key player in our sales force, you will forge strong client relationships, uncover customer needs, and offer tailored life insurance solutions. This thrilling role lets you work independently, meet potential clients in various settings, and hit your sales targets in a rewarding and supportive environment.
Key Responsibilities:
Prospecting and Lead Generation: Leverage our unique platform that targets qualified candidates seeking our diverse life insurance products, allowing you to focus more on client interactions and less on lead hunting.
Client Consultation: Perform comprehensive needs assessments to understand clients' financial goals and insurance needs, presenting and explaining life insurance options to help clients make informed decisions.
Sales Presentation: Deliver captivating sales presentations to individuals and groups, showcasing the benefits and features of our life insurance products. Tailor presentations to address specific client concerns and preferences.
Relationship Management: Cultivate and maintain long-term relationships with clients, offering continuous support and service.
Conduct regular follow-ups to ensure customer satisfaction and policy retention.
Market Research: Stay abreast of industry trends, competitive products, and market conditions. Utilize this knowledge to position our life insurance products effectively and provide clients with pertinent information.
Sales Reporting: Keep precise and up-to-date records of sales activities client interactions and progress toward sales targets
Compliance: Ensure all sales activities adhere to regulatory requirements and company policies, maintaining confidentiality of client information and upholding ethical standards.
Qualifications:
Proven experience in sales, preferably within the insurance or financial services industry.
Exceptional communication and interpersonal skills, with the ability to build rapport and trust with clients.
Outstanding presentation and negotiation skills.
Self-motivated with a results-driven mindset and the ability to work independently.
Willingness to travel within the assigned territory and manage a flexible schedule.
Valid driver's license and reliable transportation.
High school diploma or equivalent; a bachelor's degree in business, finance, or a related field is a plus.
Life insurance license or the ability to obtain one (we will assist you in acquiring your license if you are not currently licensed).
Benefits:
Competitive compensation with the most attractive commission and bonus structure in the industry.
Comprehensive training and continuous professional development.
A supportive team environment with access to seasoned mentors.
Opportunities for career advancement within the company.
Compensation:
Range is based on the average rep in current markets
Bonuses, are performance based and paid every month on the 15th
Residuals are paid on the anniversary date of the clients sale.
Customer Service Rep
Representative Job 5 miles from Sun Valley
At Uplift, we're on a mission to help people get more out of life, one thoughtful purchase at a time. Our enterprise Buy Now, Pay Later solution is used by the world's most loved brands including Southwest Airlines, Carnival, Universal Studios, and more. With flexible pay over time installments, we empower consumers to buy what matters most while unlocking higher conversions and customer lifetime value for our partners. We're in high growth mode but we still hold on to the values that have inspired our mission since the beginning; innovation, diversity, agility, and a desire to help people elevate their lives. If our mission inspires you, let's talk!
Uplift is the leading Buy Now, Pay Later solution serving the world's top travel brands. Uplift's complete range of flexible payment solutions are offered by leading brands throughout the United States and Canada including United Airlines, Carnival Cruise Line, Caesars Entertainment, Kayak, Air Canada, and more. Learn more at ***************
Responsibilities
Engage with past due customers to resolve delinquency while maintaining a positive long-standing relationship with the customer
Review, monitor, and engage with a high volume of customers per day
Maintain accurate records of customer communication (i.e., promise to pay, payment arrangements)
Efficiently assess and recommend action to borrowers concerning loan issues
Make recommendations to management for loans needing additional attention
Perform ad hoc duties as needed
Requirements
2+ years experience in financial services; consumer delinquency and collections or customer service experience preferred
Strong ability to negotiate loan repayment plans
Experience with handling of payment processing
Desire to improve borrowers' financial situation but ability to make tough decisions
Exceptional organizational skills and attention to detail
Working knowledge of relevant federal regulations such as the Fair Debt Collection Protection Act and state by state regulations
Intermediate Excel skills and general computer literacy
Aptitude for working independently while maintaining a team first mentality
Excellent written and verbal communication skills
#LI-KL2
Uplift is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
Note: Uplift does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Uplift is not responsible for any fees related to unsolicited resumes.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Success Representative
Representative Job 5 miles from Sun Valley
J OIN OUR TEAM
National Fulfillment Services has an opportunity for a Direct Hire at our RENO Nevada location. We are seeking a Customer Success Representative to join our team.
NFS offers 18 days of PTO between Vacation, Floating Holiday, Federal Holidays, etc. We also offer, at no cost to our employees, Life Insurance and Short Term Disability. You are eligiblit for our elective benefits after 60 days of employment. These include, but are not limited to, Medical, Dental, Vision, Accident, Supplemental Life Insurance, and more. Our 401k has a 25% match that you are 100% vested in after 6 months of employment.
National Fulfillment is a Metro Supply Chain company. Metro is a strategic supply chain solutions partner for some of the world's fastest growing and most recognizable organizations. We advance our customers' business through innovative, real-world solutions within a culture that supports our communities, protects our environment, and enables our team to thrive. Managing 14 million square feet in 98 sites across North America and Europe with a team of 6,000, it is the largest privately-owned supply chain solutions company based in Canada.
Main Duties and Responsibilities
Main point of contact for our customers operational team
Direct communication with customers in both written and verbal form
Investigate operational issues with the NFS operations team, feedback to customer
Order management, tracking and troubleshooting, leveraging OMS (Order Management System)
Understand and support the flow of information to customers for accounting, reporting and inventory
Setup SKU's, PO's, Inventory, Kitting Orders etc. as needed to execute customers' workload
Communicate and coordinate with internal team members / departments to support excellent performance for our customers
Prepare monthly billing invoices, ensuring accuracy and thoroughness
Understand customer contracts
Contribute to the profitability of business with customer
Maintain accurate records of customer interactions
Understand customer operational requirements and communicate with / support internal team executives
Create reports, evaluate information, track costs as required supporting the customer account
Interface with third-party vendors, learning additional software processes
Coordinate activities in the contact center including, but not limited to updating promotions, forecasting volume, improvement of service levels by assisting in the training of call center agents
Manage tasks for both internal and external projects
Gather and share customer feedback
Identify opportunities to continuously improve
Be a goodwill ambassador for the company by courteous treatment of all customers
Provide exceptional service to all internal and external customers
Assumes additional related responsibilities as required
Requirements:
Skilled in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Strong analytical, problem solving and prioritization skills
Excellent communication skills
Flexibility
Customer Engagement Representative 1
Representative Job 5 miles from Sun Valley
This position represents the front door of the organization to ensure health care is received timely with an exceptional customer experience. This position will act as a liaison, primarily a patient advocate, between Renown, Hometown Health, its customers, and community members by processing requests, complaints, concerns, providing education in utilizing the resources and services of the organization resulting in "first call resolution". The successful Customer Engagement Representative is responsible for going above and beyond to provide an excellent experience in a professional, expedient, and proficient manner. This position serves as the voice of the customer and will engage with peers, office staff, and leaders to resolve or escalate questions and concerns. This is a personally fulfilling role as it provides the opportunity to make a genuine difference in each life that is touched.
Nature and Scope
This position is responsible for working in a fast-paced environment using several modes of communication including face-to-face, video conferencing, telephone, chat, messaging, and email. Representative must be able to master systems and technology associated with the role and be comfortable working efficiently while multitasking.
A representative must have excellent interpersonal skills to understand customer inquiries or complaints and manage through potential difficult conversations. Representative must maintain this level of service while working with complex situations and high volumes. Representatives will act as the voice of the customer, advocating on their behalf to ensure they receive best in class service by proactively identifying and escalating priority issues, de-escalating when appropriate, and going above and beyond to meet customer needs. They must be able to learn quickly so they can acquire the service and product knowledge to answer customers' questions accurately. Their work must be concise and accurate. They must have good knowledge of telephone and computer systems so they can use engagement center systems efficiently. This will be done in a consistently service-oriented manner to provide the highest level of satisfaction. The representative makes no medical necessity decisions.
Representatives must aim to deal with customer's inquiries and requests on the first call and be willing to be flexible to meet the customers' needs. Concise and accurate documentation in systems of record are required using correct grammar and complete sentences.
The Engagement Center remote shifts occur on a set schedule. Representatives are expected to be available for the entirety of their shift and work in a quiet private place that upholds HIPPA standards. Representative must be willing to work at the times needed to provide service to meet customer needs. Some positions include evening, night, weekend and holiday hours.
Incumbent will provide a variety of services to customers. These can include, but are not limited to:
* Provide excellent service utilizing basic knowledge of all services supported for Hometown and Renown Health.
* Follow established standard policies and procedures to complete pertinent tasks, meet customer needs, and work for one call resolution.
* Answering and routing of high volume of inbound/outbound interactions through multiple channels and computer software systems. Communicating with customers to resolve inquiries using various platforms.
* Coordinating healthcare services including appointment scheduling, updating patient records, obtaining authorizations, communicating with care teams, arranging transportation, paging on-call physicians, escalating patient concerns, general compliant and grievance resolution, basic navigation of the healthcare system, providing technical support, and payment collection.
* Provide appropriate responses to its customers and consumers regarding Plan benefits to include, but not limited to eligibility, benefit quoting, provider network, referral and authorization process, claims payment, as well as policies and procedures.
* Work effectively with professionals across the health system including providers, social workers, case managers, nurses, medical assistants, patient access representatives, insurance companies, and other third parties.
* Handle inquires related to compliance and regulatory auditing.
Performs other duties as required as well as meets and exceeds performance goals to ensure all departmental & organizational goals are achieved.
Disclaimer
The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.
Minimum Qualifications
Requirements - Required and/or Preferred
Name
Description
Education:
Must have working-level knowledge of the English language, including reading, writing and speaking English. A college degree or equivalent experience is preferred by not required.
Experience:
Required to have strong customer services skills. Strongly preferred 1-2 years of experience in a position involving customer service, healthcare, or health insurance. Ability to speak Spanish desired.
License(s):
None
Certification(s):
None
Computer / Typing:
Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel, teams, and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc. Ability to type average of 40 WPM. Experience with electronic medical record systems is a plus.
Customer Acct Rep Business Office - Full Time
Representative Job 45 miles from Sun Valley
Customer Account Representative follows up on outstanding accounts and unpaid balances via mail, email, and telephone. They will utilize electronic billing and medical retrieval systems as well as their knowledge of medical billing and customer service to resolve outstanding self-pay account balances and to maximize collection practices. The associate will demonstrate a patient centered service orientation which consistently aims at exceeding client expectations and which contributes positively to the greater working environment.
POSITION REQUIREMENTS:
Minimum Education:
High School Diploma or equivalent.
Minimum Work Experience Required:
Effective communication, interpersonal, organizational and problem-solving skills.
Strong verbal, reading, and writing skills; professional phone etiquette and strong customer service skills.
Adapts positively to changes in the work setting with ease.
Flexibility with days and start/end times.
Minimum Work Experience Preferred:
3 or more years relevant experience in medical collections or hospital/professional billing preferred.
3 or more years in customer service or healthcare setting preferred.
Proficiency with Microsoft Office (Word and Excel) preferred.
In compliance with HIPAA and patient safety standards, must be able to effectively communicate; Bilingual abilities in English/Spanish preferred.
Knowledge EPIC Health Information Systems preferred.
POSITION ESSENTIAL FUNCTIONS:
Collections
Manages assigned patient accounts; contacting patients and collecting outstanding balances.
Identifies accounts eligible for transfer to outside collection agency.
Utilize telephone and computer methods to track the status of each patient account.
Effectively negotiates payment plans and settlements.
Resolves patient account credits.
Ensures accuracy of the registration data including health insurance, patient portion, and patient demographic.
Collaborate with outside collection agencies.
Prepares and monitors liens against patient accounts, including preparation of settlement agreements.
Processes bankruptcy notices to corresponding account balances.
Payment Posting
Post all payments received by patients into Health Information System.
Prepare payments for deposit and reconcile cash daily.
Performs discount and other related adjustments approved by leadership.
Customer Service
Answers telephones, routes callers, returns messages and provides routine information to callers in a timely manner.
Relays messages to appropriate staff members.
Process patient correspondence.
Screen patients for financial assistance, coordinating with appropriate internal and external personnel.
Demonstrates initiative and resourcefulness by making recommendations and communicating trends and issues to your supervisor.
BENEFITS: If you are scheduled to work part-time at least 20 hours per week and full-time at least 32 hours per week, you are eligible for benefits on the first day of the month following 30 days of employment.
NO STATE INCOME TAX
Hometown Health Medical, EyeMed Vision, Guardian Dental and Flexible Spending Account.
Vanguard 401(k) with match.
Employer paid Care Flight Membership for your household (full-time employees) (A Division of REMSA).
Employer Paid Basic Life and AD&D insurance.
Unum Supplemental Insurance (Critical Illness, Accident, Short Term & Long Term Disability).
Earned Time Off, Sick Leave and Paid Holidays.
Nevada 529 College Fund.
Unum Employee Assistance Program.
Employer paid Credit monitoring and Identity Theft Program through CyberScout.
Tuition Reimbursement, Clinical Ladder* & HRSA Loan Repayment Program* (*for qualifying positions).
Priority Childcare Enrollment with the Boys and Girls Club of Western NV for ages 9 months+.
Paid Volunteer Hours for staff to help in the community.
and More...
CARSON VALLEY HEALTH IS PROUD TO BE RECOGNIZED AS A FINALIST IN THE
"BEST PLACES TO WORK" - NORTHERN NEVADA, 2021, 2022 & 2024!
WE LOOK FORWARD TO WELCOMING YOU TO OUR TEAM!!
Customer Acct Rep Business Office - Full Time
Representative Job 45 miles from Sun Valley
Customer Account Representative follows up on outstanding accounts and unpaid balances via mail, email, and telephone. They will utilize electronic billing and medical retrieval systems as well as their knowledge of medical billing and customer service to resolve outstanding self-pay account balances and to maximize collection practices. The associate will demonstrate a patient centered service orientation which consistently aims at exceeding client expectations and which contributes positively to the greater working environment.
POSITION REQUIREMENTS:
Minimum Education:
High School Diploma or equivalent.
Minimum Work Experience Required:
Effective communication, interpersonal, organizational and problem-solving skills.
Strong verbal, reading, and writing skills; professional phone etiquette and strong customer service skills.
Adapts positively to changes in the work setting with ease.
Flexibility with days and start/end times.
Minimum Work Experience Preferred:
3 or more years relevant experience in medical collections or hospital/professional billing preferred.
3 or more years in customer service or healthcare setting preferred.
Proficiency with Microsoft Office (Word and Excel) preferred.
In compliance with HIPAA and patient safety standards, must be able to effectively communicate; Bilingual abilities in English/Spanish preferred.
Knowledge EPIC Health Information Systems preferred.
POSITION ESSENTIAL FUNCTIONS:
Collections
Manages assigned patient accounts; contacting patients and collecting outstanding balances.
Identifies accounts eligible for transfer to outside collection agency.
Utilize telephone and computer methods to track the status of each patient account.
Effectively negotiates payment plans and settlements.
Resolves patient account credits.
Ensures accuracy of the registration data including health insurance, patient portion, and patient demographic.
Collaborate with outside collection agencies.
Prepares and monitors liens against patient accounts, including preparation of settlement agreements.
Processes bankruptcy notices to corresponding account balances.
Payment Posting
Post all payments received by patients into Health Information System.
Prepare payments for deposit and reconcile cash daily.
Performs discount and other related adjustments approved by leadership.
Customer Service
Answers telephones, routes callers, returns messages and provides routine information to callers in a timely manner.
Relays messages to appropriate staff members.
Process patient correspondence.
Screen patients for financial assistance, coordinating with appropriate internal and external personnel.
Demonstrates initiative and resourcefulness by making recommendations and communicating trends and issues to your supervisor.
BENEFITS: If you are scheduled to work part-time at least 20 hours per week and full-time at least 32 hours per week, you are eligible for benefits on the first day of the month following 30 days of employment.
NO STATE INCOME TAX
Hometown Health Medical, EyeMed Vision, Guardian Dental and Flexible Spending Account.
Vanguard 401(k) with match.
Employer paid Care Flight Membership for your household (full-time employees) (A Division of REMSA).
Employer Paid Basic Life and AD&D insurance.
Unum Supplemental Insurance (Critical Illness, Accident, Short Term & Long Term Disability).
Earned Time Off, Sick Leave and Paid Holidays.
Nevada 529 College Fund.
Unum Employee Assistance Program.
Employer paid Credit monitoring and Identity Theft Program through CyberScout.
Tuition Reimbursement, Clinical Ladder* & HRSA Loan Repayment Program* (*for qualifying positions).
Priority Childcare Enrollment with the Boys and Girls Club of Western NV for ages 9 months+.
Paid Volunteer Hours for staff to help in the community.
and More...
CARSON VALLEY HEALTH IS PROUD TO BE RECOGNIZED AS A FINALIST IN THE
"BEST PLACES TO WORK" - NORTHERN NEVADA, 2021, 2022 & 2024!
WE LOOK FORWARD TO WELCOMING YOU TO OUR TEAM!!
Call Center Representative
Representative Job 5 miles from Sun Valley
About Us:
Welcome to Signal Tru Brand - where passion meets purpose, and creativity reigns supreme! We're not your average PR and branding agency. We're a dynamic team of storytellers, trendsetters, and problem solvers on a mission to revolutionize the way brands connect with their audience.
Job Description
The Call Center Representative will serve as the voice of Signal TruBrand, providing exceptional customer service and ensuring a positive experience for every caller. This role involves handling inbound and outbound calls, answering inquiries, resolving issues, and relaying information about our clients' brands and services.
Key Responsibilities
Handle inbound and outbound calls from customers promptly and efficiently.
Provide accurate information and assistance regarding products and services.
Resolve customer complaints and issues professionally and empathetically.
Document customer interactions and maintain detailed records in the system.
Follow up with customers to ensure their issues are fully resolved.
Collaborate with team members to improve processes and customer service.
Qualifications
High school diploma or equivalent
Excellent verbal communication skills and a friendly, professional phone manner.
Strong listening skills and the ability to empathize with customer needs.
Proficiency in data entry and experience with CRM systems.
Ability to multitask, prioritize, and manage time effectively.
Additional Information
Benefits:
Competitive salary and performance-based incentives.
Comprehensive health, dental, and vision insurance.
Paid time off and holidays.
Professional development opportunities and a supportive work environment.
Customer Return Representative
Representative Job 5 miles from Sun Valley
$16.50/hour
Up to $1,000 Retention Bonus Shift Premium may Apply
Immediately hiring! We are now seeking driven and energetic people, like you, to join our growing Avis Budget Group enterprise. You'll be an appreciated and valued addition to our team, putting a smile on our customers' faces!
What You'll Do:
In this outdoor role, you will help customers return their rental cars. This includes meeting and greeting customers, securing keys, recording mileage, gas levels, and damage to our cars and checking our cars into our computer system while providing excellent customer service.
Perks You'll Get:
Bi-weekly hourly wage (New York and Puerto Rico: weekly wage)
On the job training to learn our business and enhance your professional skills
Paid time off
Medical, dental and other insurance Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses
Retirement benefits (401k)
Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars
* Above perks may vary based on full-time/part-time status and location
What We're Looking For:
Valid Driver's License
Basic computer skills (typing, data entry)
Effective verbal communication skills
Willingness to work outdoors
Flexibility to work all shifts
Must be able to stand, walk or move throughout rental lot, enter/exit vehicles for prolonged periods and drive a variety of vehicles
Must be 18 years of age and legally authorized to work in the United States
This position requires regular, on-site presence and cannot be performed remotely
6 months retail customer service experience is a bonus!
Who We Are:
Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions.
Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.
Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.
This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.
RenoNevadaUnited States of America
Cross-Utilized Agent, RNO
Representative Job 5 miles from Sun Valley
Hourly wage: $18/hr
General Purpose of Job:
This position is responsible for providing total customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include ramp, aircraft cleaning, operations and commissary duties as required.
Essential Duties and Responsibilities :
The ideal candidate must be people oriented, highly motivated with a positive and friendly attitude
Processing Customers tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats
Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements
Handling denied boarding situations, soliciting volunteers, accommodating Customers and providing hotel, meal, and taxi vouchers when appropriate
Ensures FAA, Airline, and airport regulations are followed
Enforces safety/security measures and protects sensitive zones
Assists Customers with special needs, i.e., Customers who need assistance in boarding
Loading and uploading baggage on and off the aircraft
Marshaling in the planes and pushing back the aircraft
Excellent communication skills
Must be well groomed and physically fit
Work in extreme outdoor conditions
Ability to push/pull/lift 70 lbs. on a continuous basis
Able to read and write English; bilingual skills a plus
Ability to work efficiently under time constraints
Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays
Other duties as assigned by the Station Leader
Must be 18 years or older
Must pass a ten (10) year background check and pre-employment drug test
Must have authorization to work in the U.S. as defined in the Immigrations Act of 1986
Able to attend required training
Valid Driver's license
Competency/Behavioral Requirements:
Be pleasant with others on the job and display a good-natured, cooperative attitude
Be reliable, responsible, and dependable, and fulfill obligations.
Attention to Detail
Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations
Accept criticism and deal calmly and effectively with high stress situations be open to change (positive or negative) and to considerable variety in the workplace
Willingness to take on responsibilities and challenges
Be sensitive to others' needs and feelings and be understanding and helpful on the job
Abiding to TDA and Airline policies and procedures, guiding oneself with little or no supervision, and depending on oneself to get things done
Be persistence in the face of obstacles
Physical Demands :
Must be able to carry 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position.
Work Environment:
Airport environment: Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered.
Other Requirements and Qualifications:
Education: High School diploma or equivalent
Experience: Minimum one (1) year Customer Service experience or the equivalent in related training and/or experience
Knowledge: Possess basic computer skills with the ability to type 25 wpm
Position from which an employee could be promoted into this position: Aircraft Cleaner, Ground Operations Agent
MUST BE ABLE TO WORK EARLY MORNINGS, LATE NIGHTS, WEEKENDS (SATURDAY/SUNDAY) AND HOLIDAYS
Large Case Integrated Rep
Representative Job 31 miles from Sun Valley
When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:
+ Award-winning culture
+ Inclusion and diversity as a priority
+ Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
+ Generous PTO (including paid time to volunteer!)
+ Up to 9.5% 401(k) employer contribution
+ Mental health support
+ Career advancement opportunities
+ Student loan repayment options
+ Tuition reimbursement
+ Flexible work environments
**_*All the benefits listed above are subject to the terms of their individual Plans_** **.**
And that's just the beginning...
With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!
**General Summary:**
The Unum Senior Account Executive is responsible for contributing to sales goals, through building relationships with other insurance professionals - brokers, financial planners, agents, stockbrokers, consultants, enrollment firms and other Unum sales professionals. The Senior Account Executive is the marketing and technical expert who represents Unum, educating and motivating other professionals to sell our products to their clients with particular focus on selling the full portfolio of integrated products. The Senior Account Executive is responsible for achieving profitable revenue growth through ethical operations and balance of Unum's risk objectives with integrated sales goals attainment.
"Existing remote employees and field-based employees are eligible to apply."
**Principal Duties and Responsibilities**
+ Build, maintain and enhance strong producer relationships through superior product and services knowledge, territory management practices, and excellent customer service.
+ Achieve office and personal sales goals through consultation, negotiations and positioning of Unum offerings within profit and product design guidelines.
+ Identify and procure new customer sales opportunities in partnership with brokers in territory
+ Execute on the annual renewal strategy in support of office renewal goals.
+ Manage the inforce block of business to build new/integrated sales opportunities with existing clients
+ Manage a high volume quote/sales activity territory with primary focus on mid to large-sized employers
+ Represent both Group, Dental/Vision and Voluntary products in the local market
+ Operating within reliable business acquisition and retention processes, effectively utilize technology, financial analysis practices, marketing tools, and the support infrastructure, including full knowledge of the enrollment process to generate successful product and service solutions for our customers.
+ Effectively understand and collaborate with all Field and Home Office resources in the acquisition and retention of business.
+ Build strong field sales/service team partnership. Energize the sales, enrollment and service support team by clarifying the broader purpose and mission of their work. Encourage high standards of performance.
+ Develop solution selling skills by understanding employee benefit challenges and issues facing employers and provide solutions to these challenges.
**Job Specifications**
+ Bachelors degree required
+ Licensed to solicit insurance in the states within assigned territory (use Field Comp Policy & Practice document for specific details on licensing requirements)
+ Able to articulate Unum's value proposition as it relates to employee benefits, exhibits a thorough, deep understanding of Unum's products and services
+ Ability to demonstrate a leadership presence with internal and external partners with strong ability to create relationships and be a team player
+ Superior interpersonal, communication and presentation skills
+ Ability to quickly analyze, adapt, incorporate and apply new information and concepts
+ Strength in applying accurate logic and common sense in making decisions
+ Ability to excel in a highly charged, fast paced environment, handling multiple, often competing priorities
+ Excellent time management, organization and project management abilities
+ Ability to aggregate a variety of statistical data and draw accurate conclusions
+ Demonstrate a willingness to experiment with new ideas, within acceptable boundaries
+ Full understanding of underwriting and risk concepts.
+ Demonstrate a "can-do" spirit, a sense of optimism, ownership and commitment
+ Ability to travel
+ Preference for certification as LG Case GR, LG case VB or successful completion of the Management Development Program
+ Prior qualification for Sales Conference
+ Balanced production in all products consistent with goal attainment across multiple years
+ Demonstrated leadership within the office
\#LI-FF1
-IN1
Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.
Annual Draw $90,000 - $120,000
This role pays an annual draw in the range above that pays out on a bi-weekly basis. The role is 100% incentive based, so this draw must be validated with actual sales production. Any compensation earned over and above the draw amount will be paid out in bonus 7 times a year.
Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.
Company:
Unum
Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
eMSR- Call Center Representative
Representative Job 5 miles from Sun Valley
Job Details Great Basin Federal Credit Union - Reno, NV Full Time High School $18.30 Hourly None Day BankingDescription
The Member Support Representative creates a remarkable experience consistent with our brand personality, core values, service promises, mission and vision with all internal and external relationships. Provides exceptional service at all member touchpoints including answering all incoming calls and electronic communications. Provides information and member support concerning the credit union and its products and services to members and employees. Through creating member loyalty, you must excel in core contributor relationships by offering share and loan products. Educate and empower members to utilize e-services.
Qualifications
Experience and Training
High School diploma or GED equivalent
12 months experience in a customer service capacity which included cash handling experience, preferably in a credit union, bank or other financial institution or six months of continuous employment with Great Basin Federal Credit Union
Pass Teller training and MSR training with 85% or better
Required Knowledge and Abilities
Knowledge of:
Credit union products, services and policies Ability to:
Perform minor math calculations
Organize time effectively
Communicate effectively and professionally with members and the public through phone and e-channels
Work independently and efficiently
Pay attention to details, be proficient and accurate
Be flexible and handle more than one task at a time
Physical Requirements (approximate percentage of day spent)
Standing- 10%
Sitting- 60%
Bending-3%
Squatting- 2%
Walking- 10%
Lifting- 7% 5-15 lbs
Twisting-3%
Driving- 5%*
* May be required to drive to another branch
Extent of Public Contact
This position works extensively with our members, both internal and external, primarily through the telephone.
Working Conditions
Duties performed are in an office environment. Requires occasional traveling to branches to fill in as a Teller as needed or to attend outside classes.