Remote Support Technician Jobs in Mobile, AL

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  • Ground Support Technician (Contract)

    Airbus 4.9company rating

    Remote Support Technician Job In Mobile, AL

    Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at ******************** * Notice: Know Your Rights: Workplace Discrimination is Illegal * Notice: Pay Transparency Nondiscrimination (English) * Aviso: Transparencia en el Pago No Discriminación (Spanish) Job Description: Airbus US Manufacturing Facility is looking for a Ground Support Technician to join our Ground Support Team based in Mobile, AL Responsible for the safe off-loading of Major Components Assemblies (MCA) from sea and road transport jigs onto Final Assembly Line (FAL) transportation trolleys and the delivery of MCAs to the Final Assembly Line stations in accordance with the planning schedule. Safe operations of Overhead Cranes with lifting capacities ranging from 6.5 tons to 50 tons, all with multiple lifting configurations. Meet the team: * The team at the Airbus U.S. Manufacturing facilities help assemble the finest aircraft in the world, along two (soon to be three) production lines for the A220 and A320 Family aircraft. On the shop floor you'll be surrounded by individuals who are passionate about aviation and skilled in areas like electrical, structure and quality. Join our team and help build the next generation of aircraft. Your working environment: Nearby on 'Airbus Way' you will find the Airbus U.S. Manufacturing Facility for commercial aircraft. Opened at the Mobile Aeroplex at Brookley in 2015, the facility produces A320 Family aircraft and added a second product line for the A220 in 2019. The facility, which strengthens the U.S. aerospace industry, is part of Airbus' strategy to enhance its global competitiveness by meeting the growing needs of its customers in the United States and beyond. Your challenges: ● Overhead crane operations in the Transhipment hangar, A320 Final Assembly Line, Final Phase hangars, and A220 FAL to receive and deliver the major aircraft components utilizing a variety of overhead crane configurations and lifting devices. ● Operating heavy aircraft tow tugs for the movement of aircraft into and out of various hangars in support of pre-Final Operational Testing ● Ensuring aircraft system readiness and proper configuration of aircraft towing operations, cargo loading, aircraft mooring, electrical power connections, ventilation for air supply, and cabin access all in accordance with the Aircraft Maintenance Manual (AMM). MAA AOA training ● Coordinating logistical support for cannibalization, reallocation, out of sequence requests of aircraft materials, and the return of sea transport jigs. ● Operation of heavy equipment to load/ unload shipping containers of MCAs using 30 k forklift. ● Operation of heavy equipment to support unloading of MCAs from sea jigs at heights of 20-30 feet using articulating man lift or scissor lifts. ● Fueling activities for ground support equipment (GSE). Using portable fuel tanks. ● Adherence to various policies regarding accurate recording of completed work and work-in-progress by using daily job cards to record activities. ● Notifies affected parties when clerical errors are discovered or documentation is incomplete. ● Using SOIs to perform each task assigned and documenting any discrepancies. ● Maintains accurate and up-to-date training records of EHS, SAP. ● Ensure required daily pre-operational inspections of GSE are completed. Your boarding pass: Education: ● High School Diploma or equivalent Experience: ● 3 years of experience working with overhead cranes. ● 3+ years of experience working in aviation ramp operations ● 3+ years experience working with heavy equipment. Qualified Experience / Skills / Training: ● Overhead, Crane ● Aviation ramp operations ● Heavy Equipment Operations ● Logistic Operations ● SAP experience preferred Physical Requirements: * Vision: adequate to enter and read material on computer screens. Able to identify individuals to initiate greetings, the giving of directions and other business interactions * Hearing: able to hear sufficiently to engage in conversation in office settings Able to hear safety alerts and warning signals. * Speaking: able to engage in conversations in person and via electronic means and deliver information to groups of varying size with or without amplification. * Equipment Operation: Able to operate a wide range of personal and office electronic equipment. * Carrying: able to occasionally carry up to 20lbs/9kg while engaging in training, addressing production issues or as part of continuous improvement projects. * Lifting: able to occasionally lift up to 30lbs/14kg. * Pushing/Pulling: able to push/pull items in office areas and on the shop floor. * Sitting: able to sit for extended periods of time at the computer and in meetings. * Squatting/Kneeling: able to occasionally squat or kneel to retrieve or replace items shelved on bottom shelves. * Standing: able to stand for extended periods of time delivering information. * Travel: able to travel * Walking: able to walk through office and production areas, around flight lines and airstrips and sometimes on uneven indoor and/or outdoor surfaces. This position is a temporary (contract) position with no specific time period but could be extended or shortened as needed. Contractors are employed by a 3rd party vendor and placed on assignment to Airbus in America. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Americas, Inc. Employment Type: Agency / Temporary Experience Level: Entry Level Remote Type: On-site Job Family: Logistics * ----- Job Posting End Date: 04.09.2025 * ----- Airbus provides equal opportunities to all individuals seeking assignment with Airbus without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in every location in which the company has facilities. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. This assignment description does not constitute a written or implied contract of employment. By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to ****************.
    $47k-74k yearly est. Easy Apply 3d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Remote Support Technician Job In Mobile, AL

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-43k yearly est. 12d ago
  • SYSTEM SUPPORT SPECIALIST I

    Mobile County (Al 4.4company rating

    Remote Support Technician Job In Mobile, AL

    This is advanced technical work in system management, system support and in maintaining system performance. Jurisdiction Yearly SalaryMobile County $63,100 - $100,876 City of Prichard$32,352 - $50,184 City of Saraland $53,085 - $84,865 Mobile Area Water & Sewer System* $54,412 - $86,986 Mobile County Health Department$53,085 - $84,865 Mobile Housing Authority$55,772 - $889,161 * Amended 1/5/2024 Amended 10/07/2024Minimum Qualification Requirements Attainment of a minimum of a bachelor's degree from a recognized college or university in computer science or a closely related field and a minimum of three years experience performing operating system maintenance and support and troubleshooting end user operating system hardware and software; or a combination of education and experience equivalent to these requirements. For details, please see the Class Specifications | SYSTEM SUPPORT SPECIALIST I | Class Spec Details (governmentjobs.com). All applications must be submitted online through the Mobile County Personnel Board Job Opportunities page. As you create a JobOpps account, you will be asked for Notification Preferences (email or paper). Paper notification is not available; therefore, "email" should be selected. All notifications will be sent by email only. Only one application will be accepted per applicant per job posting. Accuracy and truthfulness are of primary importance for Merit System employment and all applications are reviewed with this in mind. Resumes will not be accepted in place of completing the education and experience sections of the application. If needed, computers and scanners are available in our office at 1809 Government Street, Mobile, AL. Our office hours are 8:00 am to 5:00 pm Monday - Friday, except for major holidays. Eligibles selected for appointment must meet the established medical and physical standards for the class of work. The medical examination must be by one of the physicians designated by the Personnel Board. Appointees must bear the cost of the examination. A person with a disability may request accommodation by contacting the Mobile County Personnel Board at ************. Adam Bourne, Personnel Director The agencies we serve are equal opportunity employers.
    $63.1k-100.9k yearly 60d+ ago
  • Ground Support Technician (Contract)

    A and G, Inc. 4.7company rating

    Remote Support Technician Job In Mobile, AL

    Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at ******************** Notice: Know Your Rights: Workplace Discrimination is Illegal Notice: Pay Transparency Nondiscrimination (English) Aviso: Transparencia en el Pago No Discriminación (Spanish) Job Description: Airbus US Manufacturing Facility is looking for a Ground Support Technician to join our Ground Support Team based in Mobile, AL Responsible for the safe off-loading of Major Components Assemblies (MCA) from sea and road transport jigs onto Final Assembly Line (FAL) transportation trolleys and the delivery of MCAs to the Final Assembly Line stations in accordance with the planning schedule. Safe operations of Overhead Cranes with lifting capacities ranging from 6.5 tons to 50 tons, all with multiple lifting configurations. Meet the team: The team at the Airbus U.S. Manufacturing facilities help assemble the finest aircraft in the world, along two (soon to be three) production lines for the A220 and A320 Family aircraft. On the shop floor you'll be surrounded by individuals who are passionate about aviation and skilled in areas like electrical, structure and quality. Join our team and help build the next generation of aircraft. Your working environment: Nearby on ‘Airbus Way' you will find the Airbus U.S. Manufacturing Facility for commercial aircraft. Opened at the Mobile Aeroplex at Brookley in 2015, the facility produces A320 Family aircraft and added a second product line for the A220 in 2019. The facility, which strengthens the U.S. aerospace industry, is part of Airbus' strategy to enhance its global competitiveness by meeting the growing needs of its customers in the United States and beyond. Your challenges: ● Overhead crane operations in the Transhipment hangar, A320 Final Assembly Line, Final Phase hangars, and A220 FAL to receive and deliver the major aircraft components utilizing a variety of overhead crane configurations and lifting devices. ● Operating heavy aircraft tow tugs for the movement of aircraft into and out of various hangars in support of pre-Final Operational Testing ● Ensuring aircraft system readiness and proper configuration of aircraft towing operations, cargo loading, aircraft mooring, electrical power connections, ventilation for air supply, and cabin access all in accordance with the Aircraft Maintenance Manual (AMM). MAA AOA training ● Coordinating logistical support for cannibalization, reallocation, out of sequence requests of aircraft materials, and the return of sea transport jigs. ● Operation of heavy equipment to load/ unload shipping containers of MCAs using 30 k forklift. ● Operation of heavy equipment to support unloading of MCAs from sea jigs at heights of 20-30 feet using articulating man lift or scissor lifts. ● Fueling activities for ground support equipment (GSE). Using portable fuel tanks. ● Adherence to various policies regarding accurate recording of completed work and work-in-progress by using daily job cards to record activities. ● Notifies affected parties when clerical errors are discovered or documentation is incomplete. ● Using SOIs to perform each task assigned and documenting any discrepancies. ● Maintains accurate and up-to-date training records of EHS, SAP. ● Ensure required daily pre-operational inspections of GSE are completed. Your boarding pass: Education: ● High School Diploma or equivalent Experience: ● 3 years of experience working with overhead cranes. ● 3+ years of experience working in aviation ramp operations ● 3+ years experience working with heavy equipment. Qualified Experience / Skills / Training: ● Overhead, Crane ● Aviation ramp operations ● Heavy Equipment Operations ● Logistic Operations ● SAP experience preferred Physical Requirements: Vision: adequate to enter and read material on computer screens. Able to identify individuals to initiate greetings, the giving of directions and other business interactions Hearing: able to hear sufficiently to engage in conversation in office settings Able to hear safety alerts and warning signals. Speaking: able to engage in conversations in person and via electronic means and deliver information to groups of varying size with or without amplification. Equipment Operation: Able to operate a wide range of personal and office electronic equipment. Carrying: able to occasionally carry up to 20lbs/9kg while engaging in training, addressing production issues or as part of continuous improvement projects. Lifting: able to occasionally lift up to 30lbs/14kg. Pushing/Pulling: able to push/pull items in office areas and on the shop floor. Sitting: able to sit for extended periods of time at the computer and in meetings. Squatting/Kneeling: able to occasionally squat or kneel to retrieve or replace items shelved on bottom shelves. Standing: able to stand for extended periods of time delivering information. Travel: able to travel Walking: able to walk through office and production areas, around flight lines and airstrips and sometimes on uneven indoor and/or outdoor surfaces. This position is a temporary (contract) position with no specific time period but could be extended or shortened as needed. Contractors are employed by a 3rd party vendor and placed on assignment to Airbus in America. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Americas, Inc. Employment Type: Agency / Temporary Experience Level: Entry Level Remote Type: On-site Job Family: Logistics ------ Job Posting End Date: 04.09.2025 ------ Airbus provides equal opportunities to all individuals seeking assignment with Airbus without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in every location in which the company has facilities. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. This assignment description does not constitute a written or implied contract of employment. By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to ****************.
    $32k-45k yearly est. Easy Apply 2d ago
  • System Support Specialist I

    Mobile County Personnel Board

    Remote Support Technician Job In Mobile, AL

    General Information This is advanced technical work in system management, system support and in maintaining system performance. Jurisdiction Yearly Salary Mobile County** $63,100 - $100,876 City of Prichard $32,352 - $50,184 City of Saraland** $53,085 - $84,865 Mobile Area Water & Sewer System* $54,412 - $86,986 Mobile County Health Department $53,085 - $84,865 Mobile Housing Authority** $55,772 - $889,161 *Amended 1/5/2024 **Amended 10/07/2024 Requirements Minimum Qualification Requirements Attainment of a minimum of a bachelor's degree from a recognized college or university in computer science or a closely related field and a minimum of three years experience performing operating system maintenance and support and troubleshooting end user operating system hardware and software; or a combination of education and experience equivalent to these requirements. Description For details, please see the Class Specifications | SYSTEM SUPPORT SPECIALIST I | Class Spec Details (governmentjobs.com). Important Information All applications must be submitted online through the Mobile County Personnel Board Job Opportunities page. As you create a JobOpps account, you will be asked for Notification Preferences (email or paper). Paper notification is not available; therefore, “email” should be selected. All notifications will be sent by email only. Only one application will be accepted per applicant per job posting. Accuracy and truthfulness are of primary importance for Merit System employment and all applications are reviewed with this in mind. Resumes will not be accepted in place of completing the education and experience sections of the application. If needed, computers and scanners are available in our office at 1809 Government Street, Mobile, AL. Our office hours are 8:00 am to 5:00 pm Monday - Friday, except for major holidays. Eligibles selected for appointment must meet the established medical and physical standards for the class of work. The medical examination must be by one of the physicians designated by the Personnel Board. Appointees must bear the cost of the examination. A person with a disability may request accommodation by contacting the Mobile County Personnel Board at 251-470-7727. Adam Bourne, Personnel Director The agencies we serve are equal opportunity employers.
    $63.1k-100.9k yearly 60d+ ago
  • Help Desk Tier 1 Support Technician

    Maximus 4.3company rating

    Remote Support Technician Job In Mobile, AL

    Description & Requirements Maximus is seeking a Help Desk Support Technician to provide expertise to a critical federal client. The Help Desk Specialist Tier 1 will provide support to end users on a variety of issues. This position will identify, research, and resolve technical problems. Essential Duties and Responsibilities: - Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices. - Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices. - Install and support a variety of PC operating systems. - Diagnose, resolve, and follow up on issues relating to various user concerns. - Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users. - Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository. - Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level. - Serve as a technical liaison to project managers as needed. - Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment. - Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations. - Perform other duties as may be assigned by management. Project Specific Essential Duties and Responsibilities: - Diagnose, resolve, and follow up on issues relating to various user concerns - Provide remote support and resolve issues for users whom may be at remote offices or home office users - Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository - Assist in troubleshooting advanced technical issues within the network and telecommunications environments - Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment - Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations - Identify areas deserving attention in the technical support environment, and consult with management - Ensure tickets are accurately documented and resolved in a timely manner - Work within the team framework created by management and work with team members on assigned projects - Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues - Handles customer support requests that cannot be solved by Tier 1. - Forward support requests not resolved by Tier 2 as required by following established procedures. Minimum Requirements - High School diploma or equivalent with 0-2 years of experience. - May have additional training or education in area of specialization. - Works on assignments that are routine in nature, with responsibilities easily learned on the job. - Acquires job skills and learns applicable policies and procedures to complete routine tasks. - Able to read, understand & perform assignments within prescribed guidelines. - Communicates routine information in a clear and accurate way with internal & external contacts. Project Specific Background & Experience Required: - Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies - Experience with and/or ability to use call center telephony equipment - Experience in customer support or call center support preferred - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio and Project) - Government experience preferred - Strong verbal and written communication skills - Strong analytical and problem-solving skills - Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences - Highly detail-oriented, organized, timely, and customer service-oriented - Ability to work well independently and in a team setting - Adaptable, flexible and able to deal with ambiguity and change - Excellent oral and written communication and customer service skills - Excellent attention to detail and good analytical skills #techjobs EEO Statement Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Minimum Salary $ 17.98 Maximum Salary $ 21.00
    $32k-59k yearly est. 3d ago
  • Maintenance & Site Services Tech- (Mobile Flea Market)

    United Flea Markets LLC

    Remote Support Technician Job In Mobile, AL

    Mobile Flea Market is on the lookout for a dedicated and energetic Maintenance & Site Services Tech to become part of our Maintenance family. If you love working with your hands, being outdoors, and taking pride in keeping our bustling market space running smoothly, this is the job for you! This position is Full Time. What You'll Do: Operate heavy equipment and power tools (think forklifts, riding mowers, paint machines, and more!). Support special events with setup, breakdown, and logistics. Keep our buildings and grounds in tip-top shape with general maintenance, mowing, and clean-up. Handle plumbing, electrical work, and carpentry tasks. Tackle other hands-on projects as needed to keep the market shining. Other duties assigned. Why You'll Love Working Here: Robust Benefits Package: Health, Dental, Vision, 401K with Match, Paid Vacation Get Paid Today: Access your earnings instantly with DailyPay after your shift. Perks & Discounts: Enjoy discounted meals, ADP discounts, and free on-site parking. Career Growth: We promote from within and offer leadership development for fast-track career advancement. Appreciation & Fun: Be part of our Employee Recognition Program and Appreciation Events. Education Support: Earn free money for school with NMFA scholarships. What We're Looking For: Experience with landscaping equipment like zero-turn mowers and trimmers. Basic knowledge of electrical, plumbing, mechanical, and carpentry work. A valid driver's license and reliable transportation. Someone who's punctual, dependable, and ready to dive in. Must be at least 18 years old. Physical Requirements: Be ready for an active role - you'll need to stand, walk, bend, lift, climb, and safely handle tools and materials. Heights, ladders, and tight spaces may be part of your day, but it's all in the name of keeping our market thriving! Ready to Join the Fun? If you're looking for a job where no two days are the same and where your skills make a real impact, hit that Apply button now - we can't wait to meet you!
    $36k-51k yearly est. 2d ago
  • ITS Technician

    Thompson Holdings

    Remote Support Technician Job In Mobile, AL

    Full-time Description The IT Technician's primary role is to support day to day Operations, end user support, and some server management. Essential Functions: Install and configure hardware and software components. End user computer imaging, configuration and set up. Provide help desk support to end users to troubleshoot and resolve issues quickly and efficiently. Open and/or close trouble tickets on each call received. Escalate problems and requests as necessary to ensure a positive resolution. Work closely with members of the IT team to troubleshoot network and systems issues as well as respond to potential cyber threats. Create, modify and/or delete user and e-mail accounts Perform routine maintenance on various IT equipment. Mobile device support; tablets, smartphones, etc. Cabling installation and termination Maintain an increasing level of proficiency in hardware, software, networking, and other technologies supported by the IT department. Document and follow established procedures and user guides. Other Responsibilities Other duties as required. Requirements Minimum Requirements College diploma or equivalent. 1-3 years of experience in a similar role. Hands-on hardware experience and troubleshooting systems. Proficiency with Microsoft Windows operating systems. Familiar with Microsoft Office applications. Understanding of Active Directory, DNS, DHCP, and Group Policy. Microsoft Cloud technology experience is a plus. Effective interpersonal skills and relationship-building skills. Excellent written and oral communication skills. Ability to work in a team-oriented, collaborative environment. Strong customer-service orientation. Ability to multi-task in a dynamic work environment. Physical Requirements Sitting for extended periods of time. Dexterity of hands and fingers to operate a computer keyboard, mouse, hand and power tools, and to handle other computer components. Lifting and transporting of heavy to moderately heavy objects, such as computers and peripherals of up to 50 lbs. Must be able to work a flexible schedule and overtime as needed. Occasional after hours, weekends and overnight travel to branch offices. About Us Thompson Engineering was formed in 1953 to provide quality assurance for construction projects related to industrial, infrastructure, and community development. As a drilling, materials testing, construction inspection, and chemistry laboratory firm, we supported the engineering and construction industry. Our early years were building blocks that allowed us to get our feet wet - literally - performing services along the Gulf Coast's rivers, bayous, and streams.Today, Thompson Engineering is known for leadership on projects defining skylines, coastlines, and transportation lines. We support clients in the industrial, commercial, transportation, federal, and municipal markets. While we are still one of the first companies on project sites conducting environmental assessments, land surveys, and geotechnical studies, our design teams are close behind. We now deliver cutting-edge solutions to complex infrastructure and building requirements. And our project management and construction management services mean we are often one of the last teams to leave. From start to finish, we are a proven leader in the planning, design, and construction of major transportation, economic development, and waterfront projects across the Southeast. Thompson Engineering and Watermark Design Group are equal opportunity employers. M/F/D/V. Pre-employment drug screen and motor vehicle record checks are required. Salary Description Depends on experience and qualifications.
    $29k-48k yearly est. 60d+ ago
  • DESKTOP SUPPORT TECHNICIAN I

    Franklin Primary Health Center Inc. 4.0company rating

    Remote Support Technician Job In Mobile, AL

    Minimum one year supporting desktops with one year troubleshooting network related problems. Experience adding/removing user accounts/mailboxes within Active Directory, installation and maintenance of Windows 10 and 11, Microsoft Office Products, experience deploying client/server antivirus programs. Knowledge of Telecommunication systems, Windows Server, Exchange Server, and desktop imaging software are a plus. Status: Open
    $28k-33k yearly est. 32d ago
  • Service Desk Specialist

    Outokumpu 3.6company rating

    Remote Support Technician Job 32 miles from Mobile

    As a global leader in Stainless Steel, we're seeking a dynamic Service Desk Specialist to be part of our IT Services team in Calvert, Mobile County, Alabama. We invite you to explore this exceptional career opportunity. In this role, you will provide first level IT support for users of the organization's IT services. Outokumpu is the global leader in sustainable stainless steel. We employ some 9,000 professionals in more than 30 countries who set the gold standard for innovation. The Americas is headquartered in Calvert, Mobile County, Alabama; home to one of the most technically advanced integrated stainless-steel mill in the United States. The Americas' footprint also expands to San Luis Potosi, Mexico, which is the only stainless steel cold rolling mill plus service center in the country. Additionally, Outokumpu business area Americas has a commercial office in Brazil. What you will bring: * IT degree or equivalent qualifications will be reviewed * Two years of Service Desk or IT support experience * Experience with standard IT management tools (Active Directory, O365, Windows) * Experience with ServiceNow or similar ITSM tool Competencies and Skills: * Strong analytical and problem solving skills * Excellent communication and customer service skills * Mindset to learn and develop skills * Bilingual is preferred Some of the key activities you will be responsible for: * Provide 1st level support for end users through phone calls, chat, email and support portal * Troubleshoot and resolve technical issues, applying solutions found in the knowledgebase * Escalate tickets that are unable to be solved in 1st level to 2nd level support teams and 3rd party suppliers * Support users with requesting IT services * Ensure that all actions are recorded in our ITMS tool * Perform user administration tasks in different IT systems * Use and help develop the existing knowledgebase What we offer: * Competitive benefit package including health, dental, disability, life and voluntary insurance options. * Time to recharge through PTO plus paid holidays and parental leave. * Work-life balance with a flexible work schedule so you can focus on your professional and personal priorities. * Retirement plan and company matching up to 6% * Employee Assistance Program. * An equal opportunity employer committed to creating a diverse and inclusive workplace. Salary Range: US $ 67,500 to $ 92,800 We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need an accommodation to complete any part of the application process due to a disability or medical condition, you may call ************ or email ***********************************. Nearest Major Market: Mobile AL Apply now " Find similar jobs:
    $67.5k-92.8k yearly 60d+ ago
  • Hydroblast/Vacuum Technician Level 1 (Entry Level)

    Atlas Industrial Outsourcing 4.0company rating

    Remote Support Technician Job In Mobile, AL

    Hydro-blast/Vacuum Technician Level 1 (TECH 1) performs industrial hydro-blast, vacuum work, and associated labor in outages, shutdowns, turnarounds, and general maintenance scopes. The work takes place in advanced manufacturing and power generation facilities throughout the US. Hydro-blast/Vacuum Technician Level 1 (TECH 1) are required to travel, sometimes for long periods, to perform this work. · Adhere to the Atlas Core Values: Safety, Strong Work Ethic, Professionalism, and Honesty · Cooperate with Team Leader, coworkers, and customers in carrying out assigned work. · Safely perform general labor, as required, including but not limited to shoveling, raking, using pickaxe, using hand and/or power tools, carrying buckets, picking up trash, and wiping surfaces · Understand and use proper personal protective equipment for industrial hydro-blast and vacuum jobs. · Identify and properly use vacuum truck equipment and components. · Properly set up or assist in setting up vacuum projects. · Perform vacuum operations using flex hose and hard pipe. · Use the best safety practices relative to industrial vacuum work. · Operate Safety-T during vacuum operations. · Understand and use proper personal protective equipment for hydro-blasting jobs. · Be able to identify hydro-blasting equipment and components. · Properly set up or assist in setting up hydro-blasting projects. · Be able to identify and properly rig anti-withdrawal devices. · Use the best safety practices relative to hydro-blasting. · Work in confined spaces as required by project. · Work from heights greater than four feet wearing fall protection PPE as required by project. · Follow proper lock out/tag out procedure. · Be clean shaven as required by project. · Wear respiratory protection as required by project. · Assist with the implementation of worksite protection, by means of barricades, warning signs or cones. · Take action to replace PPE when it becomes damaged. · Take action to ensure proper housekeeping on jobsites. · Take action to remove any unauthorized personnel who enter a danger area. · Confirm that any personnel entering the barricade area shall wear the required PPE. · Stop work if equipment is improperly set up, missing components, or damaged/malfunctioning. · Stop work if there is a change in conditions that affect safety, if any existing hazard is ignored, or any new hazard is introduced. · Review JSA and provide input on identifying hazards and controls. · Follow all safe work habits in accordance with Company rules, OSHA regulations, and customer requirements. · Immediately report any unsafe conditions to Atlas Team Leader or customer supervision · Communicate regularly with Atlas Team Leader on progression of job and any complications that occur. Requirements There are no minimum requirements to apply for the position of Tech 1 Provide satisfactory results of a pre-employment drug screen. Provide satisfactory results of a pre-employment background check. Successfully complete the Atlas Qualifying Program
    $27k-40k yearly est. 60d+ ago
  • Support Technician

    Daveandbusters

    Remote Support Technician Job In Mobile, AL

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $12.25 per hour Salary Range: 7.25 - 12.25 We are an equal opportunity employer and participate in E-Verify in states where required.
    $7.3-12.3 hourly 2d ago
  • IT Specialist - Business Applications - Manufacturing Central Apps

    Huntsman Corp 4.8company rating

    Remote Support Technician Job 39 miles from Mobile

    Huntsman is seeking an IT Specialist - Business Applications - Manufacturing Central Apps supporting the IT Division located in The Woodlands, Texas. This position will report to the IT Manager Sr - Manufacturing Center of Excellence. In summary, as the IT Specialist, you will: * Lifecycle global or regional strategic applications. Maintain proper documentation of this life-cycling. Life-cycling includes but is not limited to * Planning and Requirements * Design from architecture designs * Testing and Deployment * Operations and Maintenance * Retirement * Rationalization * Stakeholder and business owner communication * Assist in the implementation of projects. * Communicate tactfully and effectively both verbally and in writing and maintains effective work relations with those encountered during the course of employment. * Follow the sun support during critical incidents. * Work closely with the customer, understanding the issues and requirements associated with their business processes, assisting them in evaluating viable options, and when appropriate, make recommendations on technology solutions or configuration changes. * Play a key role in the planning, designing, configuring, installing, training, unit testing, and commissioning of new technology solutions. * Ensure that all relevant standards with regard to data management, system security, data security, account management and change control are satisfied to maintain the integrity of the managed systems. Provide production support for assigned business systems including, maintaining data security and integrity, controlling user access, third and fourth level support, and coordinating with other technical resources to assist as necessary. * Any other items needed to ensure that the manufacturing technology team meets the needs of Huntsman as determined by MT management. Be flexible and adaptable to new instructions and/or dynamic organizational priorities is critical for job success. Qualifications You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates. The candidate must have an unrestricted right to work for Huntsman in the United States. Minimum Qualifications * Associates Degree in Business/Computer Science and 5+ years of experience. * Or Bachelor's degree in Business/Computer Science and 3+ years of experience. * Experience in leiu of degree - 10+ years in like positions. Skills and knowledge * In depth level knowledge of the following technology areas: * Firewalls and cyber security best practices * Networks, subnetting, packet flow * Servers, storage, backups, high availability, fault tolerance * Backups and disaster recovery * Active Directory and Group Policy * Virtual Desktop technologies (Azure, VMware, etc.) * Automation tools and processes * PowerShell / scripting * Diagraming skills for system design artifact creation * Development and deployment of IT projects from MT Architecture designs * Database design, structured query language, tables, queries, field relationships * Some knowledge of: * Data lakes and data warehousing * Programming with various languages * Mobility Huntsman is proud to be an equal opportunity workplace and is an affirmative action employer. We provide equal employment opportunities (EEO) to all qualified applicants for employment, without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identification, sexual orientation and/or expression or any other characteristic protected by law in every location in which we have facilities national or local. Please refer to ****************************************************** for Company's Data Privacy and Protection information. All unsolicited resumes presented by recruitment agencies are treated as pro bono information or service. Huntsman is aware of a scam involving fraudulent job offers. Huntsman does not make job offers until after a candidate has submitted a job application and has participated in a face-to-face interview. Please be advised that emails from Huntsman always end in "@huntsman.com" , and that any job offer that requires payment or requires you to deposit a check is likely a scam. If you have questions about any open positions at Huntsman, please visit our Careers website at ******************************************** Additional Locations: Arlington, Texas, Conroe, Texas, Freeport, Texas, Los Angeles, California, McIntosh, Alabama, Rock Hill, SC
    $74k-99k yearly est. 21d ago
  • Tech 1 - PC

    Nri3Pl

    Remote Support Technician Job 38 miles from Mobile

    General Function: Ability to perform standard break-fix triage for hardware and software on end user systems. Essential Duties & Responsibilities: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position. * Printer break/fix * POS * Server/workstation break/fix * Other duties as required Supervisory Responsibilities: * None Minimum Knowledge, Skills and Abilities required: * A+ minimum, will be required to obtain many other certifications (net+,server+, HP, IBM, and Dell specific) * Mechanical Aptitude * Troubleshooting (flow chart style) * Customer service/relations skills * Able to work unsupervised * Able to be a team member Physical and Mental Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus. * Able to lift 75 pounds * Good Hygene Mental Demands While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors. #LI-JM1
    $29k-41k yearly est. 12d ago
  • Tech II - PC

    Pomeroy

    Remote Support Technician Job 38 miles from Mobile

    General Function: Ability to perform standard break-fix triage for hardware and software on end user systems. Desk-side software support utilizing Windows Operating Systems. Responding to incoming service requests in a timely manner and follow set up procedures for logging, reporting and monitoring desktop operations. Essential Duties & Responsibilities: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position. * PC Installs * PC Rollouts * Health Events * Printer Maintenance Supervisory Responsibilities: None Minimum Knowledge, Skills and Abilities required: * A+ minimum, will be required to obtain many other certifications (net+,server+, HP, IBM, and Dell specific) * Must be able to work well both independently and in team settings * Excellent organization and multitasking skills * Excellent Customer Service Skills Physical and Mental Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors. #LI-JM1
    $29k-41k yearly est. 44d ago
  • Tech 1 - PC

    Pomeroy It Solutions Sales Company, Inc. 4.6company rating

    Remote Support Technician Job 38 miles from Mobile

    General Function: Ability to perform standard break-fix triage for hardware and software on end user systems. Essential Duties & Responsibilities: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position. * Printer break/fix * POS * Server/workstation break/fix * Other duties as required Supervisory Responsibilities: * None Minimum Knowledge, Skills and Abilities required: * A+ minimum, will be required to obtain many other certifications (net+,server+, HP, IBM, and Dell specific) * Mechanical Aptitude * Troubleshooting (flow chart style) * Customer service/relations skills * Able to work unsupervised * Able to be a team member Physical and Mental Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus. * Able to lift 75 pounds * Good Hygene Mental Demands While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors. #LI-JM1
    $30k-40k yearly est. 12d ago
  • Client Support Specialist

    Fastsigns 4.1company rating

    Remote Support Technician Job 10 miles from Mobile

    Benefits: Health, and Dental Insurance, Simple IRA Monday thru Thursday 8:30 am - 4:30 pm Friday 8:30 am - 3:00 pm Fun Team Atmosphere Locally Woman Owned Support salespeople and the production team Coordinate installation and site visits Keep records of customer interactions with Hubspot Follow communication procedures, guidelines, and policies Proofread and quality check all production-ready artwork and orders. Provide additional support to the sales team, production, and administration as needed Bonuses Skills: Proven customer support experience CRM Software Strong phone contact handling skills and active listening Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively High school degree or equivalent preferred Strong computer skills including MS Office, Word, Excel, and G-Suite We are looking for someone to be a part of our team who wants a career path and personal growth. Compensation: $30,000.00 - $40,000.00 per year At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $30k-40k yearly 60d+ ago
  • Ministry Program Support_Night Support

    Waterfront Rescue Mission 3.8company rating

    Remote Support Technician Job In Mobile, AL

    Under the supervision of the Program Manager or an Assignee (Chaplain), this position will primarily provide night support for the Mobile Mission. Performs all reasonably related duties as assigned. This is a part-time position working from 10:00 PM to 6:00 AM on Wednesdays, Thursdays, Fridays, and Saturday. Job Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Christian Commitment: Must exemplify and model Christian behaviors and values and possess high levels of ethics, honesty and character. Education/Experience: From a senior resident client in our system as a Resident Assistant to a High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience for a Weekend Monitor or Support Staff. Must have a valid driver's license or valid photo identification card. Essential Job Duties and Responsibilities: Serves as and provides night time security services for the Mobile Mission Assists Chaplains by observing & reporting client needs, problems, etc. Facilitates organization and distribution clothing closet, facility supplies, & inventories. Assists staff and clients as needed. Gathers confidential client information, conducts Med Call and provides client supervision. Completes Accident and Incident Reports in accurate and required manner. Serves all clients and guests in a gracious, friendly, and helpful manner, complying with our Guidelines for Addressing Aggressive Clients, as well as fulfilling the AIM of Waterfront, which is “To demonstrate God's goodness by providing rescue and recovery services in Jesus' name.” Other duties as assigned by immediate supervisor or other Mission management. Computer Skills: The computer skills described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • Basic computer skills are required for this position, which include aptitude in the use of the Internet and e-mail. Basic typing skills are a must. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to use hands to manipulate; talk and listen. The employee is frequently required to stand; walk; sit and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms; stoop, kneel, crouch, or crawl and taste or smell. Specific vision abilities required by this job include close vision and distance vision. View all jobs at this company
    $31k-35k yearly est. 16d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Remote Support Technician Job 39 miles from Mobile

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-42k yearly est. 12d ago
  • Tech II - PC

    Pomeroy It Solutions Sales Company, Inc. 4.6company rating

    Remote Support Technician Job 38 miles from Mobile

    General Function: Ability to perform standard break-fix triage for hardware and software on end user systems. Desk-side software support utilizing Windows Operating Systems. Responding to incoming service requests in a timely manner and follow set up procedures for logging, reporting and monitoring desktop operations. Essential Duties & Responsibilities: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position. * PC Installs * PC Rollouts * Health Events * Printer Maintenance Supervisory Responsibilities: None Minimum Knowledge, Skills and Abilities required: * A+ minimum, will be required to obtain many other certifications (net+,server+, HP, IBM, and Dell specific) * Must be able to work well both independently and in team settings * Excellent organization and multitasking skills * Excellent Customer Service Skills Physical and Mental Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors. #LI-JM1
    $30k-40k yearly est. 12d ago

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What are the biggest employers of Remote Support Technicians in Mobile, AL?

The biggest employers of Remote Support Technicians in Mobile, AL are:
  1. Glocpa
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