Remote Support Technician Jobs in Daphne, AL

This is advanced technical work in system management, system support and in maintaining system performance. Jurisdiction Yearly SalaryMobile County $63,100 - $100,876 City of Prichard$32,352 - $50,184 City of Saraland $53,085 - $84,865 Mobile Area Water & Sewer System* $54,412 - $86,986 Mobile County Health Department$53,085 - $84,865 Mobile Housing Authority$55,772 - $889,161 * Amended 1/5/2024 Amended 10/07/2024Minimum Qualification Requirements Attainment of a minimum of a bachelor's degree from a recognized college or university in computer science or a closely related field and a minimum of three years experience performing operating system maintenance and support and troubleshooting end user operating system hardware and software; or a combination of education and experience equivalent to these requirements. For details, please see the Class Specifications | SYSTEM SUPPORT SPECIALIST I | Class Spec Details (governmentjobs.com). All applications must be submitted online through the Mobile County Personnel Board Job Opportunities page. As you create a JobOpps account, you will be asked for Notification Preferences (email or paper). Paper notification is not available; therefore, "email" should be selected. All notifications will be sent by email only. Only one application will be accepted per applicant per job posting. Accuracy and truthfulness are of primary importance for Merit System employment and all applications are reviewed with this in mind. Resumes will not be accepted in place of completing the education and experience sections of the application. If needed, computers are available in our office at 1809 Government Street, Mobile, AL. Our office hours are 8:00 am to 5:00 pm Monday - Friday, except for holidays. Eligibles selected for appointment must meet the established medical and physical standards for the class of work. The medical examination must be by one of the physicians designated by the Personnel Board. Appointees must bear the cost of the examination. A person with a disability may request accommodation by contacting the Mobile County Personnel Board at ************. Adam Bourne, Personnel Director The agencies we serve are equal opportunity employers.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Client Solution Architects (CSA) is currently seeking a highly organized Systems Specialist III to provide documentation, system support, and data management in support of MyNavy HR modernization efforts. This role focuses on managing and maintaining critical documentation, supporting process reengineering, and ensuring alignment with Department of Defense frameworks and standards. The Specialist III will play an essential role in facilitating the transition and transformation of current systems and processes. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions. This position is contingent upon award/funding. Requirements How Role will make an impact: * Develop, update, and maintain comprehensive documentation for MyNavy HR modernization efforts, including functional requirements, operational processes, and non-functional capabilities. * Support the creation and validation of "As-Is" and "To-Be" process models, ensuring traceability and alignment with modernization goals. * Assist in documenting schedules, methodologies, and business process mappings for effective project execution. * Provide support for requirements gathering, verification, and traceability to ensure functional and data requirements align with MyNavy HR objectives. * Assist in managing and organizing data related to systems integration and modernization activities, ensuring compliance with Business Enterprise Architecture (BEA) taxonomy and Department of Defense Architecture Framework (DODAF). * Contribute to the preparation of reports and analyses, supporting decision-making and strategic planning. * Collaborate with cross-functional teams to support the transition from legacy systems to modernized frameworks. * Ensure accurate documentation and alignment of processes across multiple roles, systems, and organizations. * Facilitate the collection and organization of information required for system improvements, operational requirements, and IT pilots. * Participate in Integrated Product Team (IPT) sessions, in-process reviews, and working group meetings to support documentation and reporting needs. * Prepare and distribute meeting materials, including agendas, minutes, and action items. * Contribute to monthly and ad hoc reports detailing progress, risks, and recommendations for ongoing modernization initiatives. * Ensure that all documentation and processes adhere to Department of Defense regulations, including DODAF and BEA standards. * Support quality control efforts by maintaining accurate and up-to-date records of systems, processes, and project milestones. * Assist in managing data security and compliance in alignment with Information Assurance (IA) and Computing Environment (CE) requirements. What you'll need to have to join our award-winning team: * Active SECRET security clearance is required. * Bachelor's degree in Computer Science, Management Information Systems, or a related field. * 6+ years of experience in electronic documentation, system administration, and process support, including work with legacy and modernized systems. * IA Contractor Training and Certification and Computing Environment (CE) certification may be required at the task order level. * Strong understanding of documentation management, process mapping, and data organization techniques. * Familiarity with DoD frameworks such as DODAF and BEA, and related compliance standards. * Proficiency in tools and methodologies for managing business processes and requirements traceability. * Excellent organizational and communication skills to support collaboration across teams and stakeholders. What We Can Offer You: * Compensation * Health & Wellbeing * We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. * Personal & Professional Development * We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division. * Diversity, Inclusion & Belonging * We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. * Benefits * Healthcare (medical, dental, vision, prescription drugs) * Pet Insurance * 401(k) savings plan * Paid Time Off (PTO) * Holiday pay opportunities * Basic life insurance * AD&D insurance * Company-paid Short-Term and Long-Term Disability * Employee Assistance Program * Tuition Support Options * Identity Theft Program

Responsibilities: Supports and provides Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis and resolution of problems Provides support for the escalation and communication of status to agency management and internal customers Observes, analyzes and reports data; and when appropriate makes necessary repairs to equipment Utilizes various engineering and scientific drawings, manuals and other related documentation in the performance of assigned tasks. This position requires shift work MANDATORY SKILLS: Must be able to work shift schedule U.S. Citizenship Must have an active/current Top Secret clearance with SCI eligibility. Must be able to obtain DHS Suitability 4+ years of directly relevant experience Experience and/or familiarity with one or more of the following: M365, Call Distribution Systems, Red Hat, Microsoft Windows (10, 11), VMware, SharePoint Experience with monitoring system health and status Experience documenting problems and resolutions through a tracking program Experience performing various administrative duties and provide technical assistance, with the supervision of a team leader to remotely located users Tier I experience: General troubleshooting, triage, or performance of specific tasks (i.e. user account creation, password resets/unlocks, share drive access, remote software installations) High School diploma or equivalent is required OPTIONAL SKILLS: Experience interfacing with the following groups: software development, testing, integration, deployment, sustainment, maintenance, etc. Experience working in an Agile environment Experience with ITIL methodology Experience and/or familiarity with one or more of the following shell scripts: Bourne, C, Krone, Bash, Perl, etc. Experience and/or familiarity with one or more of the following: TCP/IP, Cisco switches and routers, VLAN, firewall, VPN, storage arrays (RAID, Blades), etc. Experience performing incident response (tiered support model), using an Incident Management System. Tier II experience: Prioritize incidents. Perform detailed troubleshooting, root cause analysis. Determine multi-user, multi-system correlations. Experience interfacing directly with customer and program management team. Experience providing status to program management and input to customer status reports. DoD 8570.1-M Compliance at IAT Level I Information Technology Infrastructure Library (ITIL) certification About Avid Technology Professionals Avid Technology Professionals, LLC (ATP) is a premiere provider of software and systems engineering, and acquisition program management services for the community. ATP is actively seeking to pursue contract opportunities with other departments and agencies in the federal government, in state governments, and in the commercial sectors. Delivered by seasoned experts in the IT field, ATP solutions adeptly address the IT concerns manifesting in both the federal and commercial sectors. Employee Benefits The ATP Employee Benefits package includes: * A Supportive and Equitable Working Environment that is both Stimulating and Challenging * Competitive Hourly Salary * Unique Employee Success Sharing Program that allows ATP employees to Share in Company's Successes * Automatic Approved Overtime (as long as contract permits) * Retirement Pay (401K); 100% company paid, immediately vested with Profit-Sharing Component * Company Medical Coverage Plans - HMO, Open Access, PPO plans * Company Dental Plan - widely accepted, comprehensive, and flexible * Progressive Overtime Policy * Flexible Spending Account benefit * Lucrative Referral Bonus Policy * Holiday Scheduling that Coincides with Government Holidays * Robust Professional Expenses & Training Program * Computer Allowance * Internet Allowance * Short and Long Term Disability * Life Insurance

Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at ******************** Notice: Know Your Rights: Workplace Discrimination is Illegal Notice: Pay Transparency Nondiscrimination (English) Aviso: Transparencia en el Pago No Discriminación (Spanish) Job Description: Airbus US Manufacturing Facility is looking for a Ground Support Technician to join our Ground Support Team based in Mobile, AL Responsible for the safe off-loading of Major Components Assemblies (MCA) from sea and road transport jigs onto Final Assembly Line (FAL) transportation trolleys and the delivery of MCAs to the Final Assembly Line stations in accordance with the planning schedule. Safe operations of Overhead Cranes with lifting capacities ranging from 6.5 tons to 50 tons, all with multiple lifting configurations. Meet the team: The team at the Airbus U.S. Manufacturing facilities help assemble the finest aircraft in the world, along two (soon to be three) production lines for the A220 and A320 Family aircraft. On the shop floor you'll be surrounded by individuals who are passionate about aviation and skilled in areas like electrical, structure and quality. Join our team and help build the next generation of aircraft. Your working environment: Nearby on ‘Airbus Way' you will find the Airbus U.S. Manufacturing Facility for commercial aircraft. Opened at the Mobile Aeroplex at Brookley in 2015, the facility produces A320 Family aircraft and added a second product line for the A220 in 2019. The facility, which strengthens the U.S. aerospace industry, is part of Airbus' strategy to enhance its global competitiveness by meeting the growing needs of its customers in the United States and beyond. Your challenges: ● Overhead crane operations in the Transhipment hangar, A320 Final Assembly Line, Final Phase hangars, and A220 FAL to receive and deliver the major aircraft components utilizing a variety of overhead crane configurations and lifting devices. ● Operating heavy aircraft tow tugs for the movement of aircraft into and out of various hangars in support of pre-Final Operational Testing ● Ensuring aircraft system readiness and proper configuration of aircraft towing operations, cargo loading, aircraft mooring, electrical power connections, ventilation for air supply, and cabin access all in accordance with the Aircraft Maintenance Manual (AMM). MAA AOA training ● Coordinating logistical support for cannibalization, reallocation, out of sequence requests of aircraft materials, and the return of sea transport jigs. ● Operation of heavy equipment to load/ unload shipping containers of MCAs using 30 k forklift. ● Operation of heavy equipment to support unloading of MCAs from sea jigs at heights of 20-30 feet using articulating man lift or scissor lifts. ● Fueling activities for ground support equipment (GSE). Using portable fuel tanks. ● Adherence to various policies regarding accurate recording of completed work and work-in-progress by using daily job cards to record activities. ● Notifies affected parties when clerical errors are discovered or documentation is incomplete. ● Using SOIs to perform each task assigned and documenting any discrepancies. ● Maintains accurate and up-to-date training records of EHS, SAP. ● Ensure required daily pre-operational inspections of GSE are completed. Your boarding pass: Education: ● High School Diploma or equivalent Experience: ● 3 years of experience working with overhead cranes. ● 3+ years of experience working in aviation ramp operations ● 3+ years experience working with heavy equipment. Qualified Experience / Skills / Training: ● Overhead, Crane ● Aviation ramp operations ● Heavy Equipment Operations ● Logistic Operations ● SAP experience preferred Physical Requirements: Vision: adequate to enter and read material on computer screens. Able to identify individuals to initiate greetings, the giving of directions and other business interactions Hearing: able to hear sufficiently to engage in conversation in office settings Able to hear safety alerts and warning signals. Speaking: able to engage in conversations in person and via electronic means and deliver information to groups of varying size with or without amplification. Equipment Operation: Able to operate a wide range of personal and office electronic equipment. Carrying: able to occasionally carry up to 20lbs/9kg while engaging in training, addressing production issues or as part of continuous improvement projects. Lifting: able to occasionally lift up to 30lbs/14kg. Pushing/Pulling: able to push/pull items in office areas and on the shop floor. Sitting: able to sit for extended periods of time at the computer and in meetings. Squatting/Kneeling: able to occasionally squat or kneel to retrieve or replace items shelved on bottom shelves. Standing: able to stand for extended periods of time delivering information. Travel: able to travel Walking: able to walk through office and production areas, around flight lines and airstrips and sometimes on uneven indoor and/or outdoor surfaces. This position is a temporary (contract) position with no specific time period but could be extended or shortened as needed. Contractors are employed by a 3rd party vendor and placed on assignment to Airbus in America. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Americas, Inc. Employment Type: Agency / Temporary Experience Level: Entry Level Remote Type: On-site Job Family: Logistics ------ Job Posting End Date: 04.09.2025 ------ Airbus provides equal opportunities to all individuals seeking assignment with Airbus without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in every location in which the company has facilities. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. This assignment description does not constitute a written or implied contract of employment. By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to ****************.

Global Business Solutions, Inc., established in 1995, offers customers a distinctive blend of information technology capabilities, education and training services, and information assurance solutions. Managed by a team of executive leaders experienced in the field of information technology and training services within the industry and government, GBSI prides itself on exceeding expectations. Our award-winning solutions give clients the support tools needed to successfully deliver in evolving environments with confidence. Job Description ****Notice**** This position does not represent a current opening and is posted for the purpose of collecting multiple resumes across various skill levels for a pending contract. GBSI may consider candidates who express an interest in this position for future job openings. Please submit your resume with your online application when applying for this position. Applications without an attached resume will be disqualified. Please indicate, at the top of your resume, which level of experience you feel you are qualified. Role and Responsibilities The primary responsibility of the Help Desk Specialist will be to answer customer inquiries and resolve complaints related to computing or networking. Receiving customer problems via email or telephone, troubleshooting the problem and resolving the issue in a timely manner is vital for the Help Desk Specialist. The Help Desk Specialist is typically expected to know how to research resolutions to uncommon customer issues and to fix the problem in a reasonable amount of time that is satisfactory to the customer. Primary Objectives of the Help Desk Specialist Responds to and diagnoses problems through discussions with users; Ensures a timely process through which problems are controlled and includes but is not limited to: Problem recognition; Research; Isolation; Resolution; Follow-up. Provides support to end users on a variety of issues; Identifies, researches, and solves minor to complex technical problems; Promptly responds to telephone calls, email and personnel requests for technical support; Documents, tracks, and monitors the problem to ensure a timely resolution; Provides second-tier support to end users for either PC, server, or mainframe applications or hardware; Interacts with network services, software systems engineers, and/or applications development to restore service and/or identifies and corrects the problem; Simulates or recreates user problems to resolve operating difficulties; Recommends systems modifications to reduce user problems. Entry Level The Entry Level Help Desk Specialist applies fundamental concepts, processes, practices, and procedures on technical assignments. The Entry Level Help Desk Specialist performs work that requires some practical experience and training. Work is performed under supervision. Journeyman The Journeyman Help Desk Specialist possesses and applies expertise on multiple complex work assignments. Assignments may be broad in nature, requiring original and innovative thought to determine the best course of action to accomplish tasks. The Journeyman Help Desk Specialist operates with considerable latitude in developing methodologies and presenting solutions to problems. Senior The Senior Help Desk Specialist possesses and applies wide-ranging knowledge across key tasks and high impact assignments. Plans and leads major technology assignments. Evaluates performance results and recommends major changes affecting short-term project growth and success. The Senior Help Desk Specialist will also function as a technical expert across multiple project assignments. This position may supervise others. Qualifications Qualifications and Education Requirements Entry Level Associate's Degree in an Information Technology related field with zero (0) to two (2) years of experience, or; One (1) to three (3) years of experience without a degree; Must possess one (1) or more of the following certifications: CompTIA A+ CE; CompTIA Network+ CE; SSCP - Systems Security Certified Practitioner; Ability to pass a Government background check Journeyman Associate's Degree in an Information Technology related field with three (3) to five (5) years of experience, or; Five (5) to seven (7) years of experience without a degree; Must possess one (1) or more of the following certifications: GSEC - GIAC Security Essentials; CompTIA Security+ CE; SSCP - Systems Security Certified Practitioner; Ability to pass a Government background check. Senior Bachelor's Degree in an Information Technology related field with seven (7) to ten (10) years of experience, or; Ten (10) or more years of experience without a degree; Must possess one (1) or more of the following IAT Level II certifications: GSEC - GIAC Security Essentials; CompTIA Security+ CE; SSCP - Systems Security Certified Practitioner. Must possess one (1) or more of the following IAM Level II certifications: GSLC - GIAC Security Leadership Certification; CAP - Certified Authorization Professional; CISM - Certified Information Security Manager; CISSP or Associate - Certified Information Systems Security Professional; CASP - CompTIA Advanced Security Professional; Ability to pass a Government background check. . Additional Information GBSI is an Equal Opportunity and Affirmative Action Employer committed to providing equal employment opportunity without regard to an individual's race, color, religion, creed, age, sex (including pregnancy), sexual orientation, gender identity, genetics, marital status, national origin, disability, veteran status, political affiliation or belief. This equal opportunity applies to every area of employment at GBSI, including recruitment, hiring, training, transfers, promotions, terminations, compensation, and benefits. We continue to affirm our commitment to an inclusive workplace through Affirmative Action Plans that address employment opportunities for qualified women, minorities, veterans, and individuals with disabilities. We welcome and encourage diversity in our workforce. Our policies prohibit discrimination and harassment based on race, color, religion, creed, age, sex (including pregnancy), sexual orientation, gender identity, genetics, marital status, national origin, disability, veteran status, political affiliation or belief. It is important that employees and applicants trust that they can address a concern of discrimination or harassment without retribution. GBSI will not tolerate retaliation against an individual who reports, opposes, or participates in an investigation of discriminating or harassment that violates GBSI policies. GBSI invites any employee or any applicant for employment to review GBSI's written Affirmative Action program, absent the data metrics required by §60-741.44(k). The AAP is available for inspection upon request during the hours of 8:00am - 4:00pm Monday - Friday in the Human Resources department. Any questions should be directed to Sheila D. Dyer, GBSI's EEO Administrator. No part of this Position Description or of any other shall be construed as an employment contract. Employment with GBSI is at will and constrained by both the laws of the State of Florida and those of the state wherein the employee performs services for the company.

Mobile Flea Market is on the lookout for a dedicated and energetic Maintenance & Site Services Tech to become part of our Maintenance family. If you love working with your hands, being outdoors, and taking pride in keeping our bustling market space running smoothly, this is the job for you! This position is Full Time. What You'll Do: Operate heavy equipment and power tools (think forklifts, riding mowers, paint machines, and more!). Support special events with setup, breakdown, and logistics. Keep our buildings and grounds in tip-top shape with general maintenance, mowing, and clean-up. Handle plumbing, electrical work, and carpentry tasks. Tackle other hands-on projects as needed to keep the market shining. Other duties assigned. Why You'll Love Working Here: Robust Benefits Package: Health, Dental, Vision, 401K with Match, Paid Vacation Get Paid Today: Access your earnings instantly with DailyPay after your shift. Perks & Discounts: Enjoy discounted meals, ADP discounts, and free on-site parking. Career Growth: We promote from within and offer leadership development for fast-track career advancement. Appreciation & Fun: Be part of our Employee Recognition Program and Appreciation Events. Education Support: Earn free money for school with NMFA scholarships. What We're Looking For: Experience with landscaping equipment like zero-turn mowers and trimmers. Basic knowledge of electrical, plumbing, mechanical, and carpentry work. A valid driver's license and reliable transportation. Someone who's punctual, dependable, and ready to dive in. Must be at least 18 years old. Physical Requirements: Be ready for an active role - you'll need to stand, walk, bend, lift, climb, and safely handle tools and materials. Heights, ladders, and tight spaces may be part of your day, but it's all in the name of keeping our market thriving! Ready to Join the Fun? If you're looking for a job where no two days are the same and where your skills make a real impact, hit that Apply button now - we can't wait to meet you!

Description & Requirements Maximus is seeking a Help Desk Support Technician to provide expertise to a critical federal client. The Help Desk Specialist Tier 1 will provide support to end users on a variety of issues. This position will identify, research, and resolve technical problems. Essential Duties and Responsibilities: - Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices. - Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices. - Install and support a variety of PC operating systems. - Diagnose, resolve, and follow up on issues relating to various user concerns. - Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users. - Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository. - Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level. - Serve as a technical liaison to project managers as needed. - Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment. - Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations. - Perform other duties as may be assigned by management. Project Specific Essential Duties and Responsibilities: - Diagnose, resolve, and follow up on issues relating to various user concerns - Provide remote support and resolve issues for users whom may be at remote offices or home office users - Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository - Assist in troubleshooting advanced technical issues within the network and telecommunications environments - Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment - Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations - Identify areas deserving attention in the technical support environment, and consult with management - Ensure tickets are accurately documented and resolved in a timely manner - Work within the team framework created by management and work with team members on assigned projects - Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues - Handles customer support requests that cannot be solved by Tier 1. - Forward support requests not resolved by Tier 2 as required by following established procedures. Minimum Requirements - High School diploma or equivalent with 0-2 years of experience. - May have additional training or education in area of specialization. - Works on assignments that are routine in nature, with responsibilities easily learned on the job. - Acquires job skills and learns applicable policies and procedures to complete routine tasks. - Able to read, understand & perform assignments within prescribed guidelines. - Communicates routine information in a clear and accurate way with internal & external contacts. Project Specific Background & Experience Required: - Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies - Experience with and/or ability to use call center telephony equipment - Experience in customer support or call center support preferred - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio and Project) - Government experience preferred - Strong verbal and written communication skills - Strong analytical and problem-solving skills - Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences - Highly detail-oriented, organized, timely, and customer service-oriented - Ability to work well independently and in a team setting - Adaptable, flexible and able to deal with ambiguity and change - Excellent oral and written communication and customer service skills - Excellent attention to detail and good analytical skills #techjobs EEO Statement Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Minimum Salary $ 17.98 Maximum Salary $ 21.00

Must have Top Secret Security Clearance Node is supporting a U.S. Government customer on a large mission-critical development and sustainment program to design, build, deliver, and operate a network operations environment; including introducing new cyber capabilities to address emerging threats. Node is seeking a Tier 1 Technician/Specialist to perform a wide variety of technical tasks in support of operations, production, and test environments. RequirementsRequired Skills: • U.S. Citizenship • Must have an active/current Top Secret clearance with SCI eligibility. • Must be able to obtain DHS Suitability • 6+ years of directly relevant experience • Experience and/or familiarity with one or more of the following: Solaris, AIX, Red Hat, IRIS, Microsoft Windows (2000, XP, 2003), VMware, SharePoint, Citrix. • Experience with monitoring system health and status. • Experience documenting problems and resolutions through a tracking program. • Experience performing various administrative duties and providing technical assistance, with the supervision of a team leader to remotely located users. • Tier I experience: General troubleshooting, triage, or performance of specific tasks (i.e. user account creation, password resets/unlocks, share drive access, remote software installations). Desired Skills: • Experience interfacing with the following groups: software development, testing, integration, deployment, sustainment, maintenance, etc. • Experience working in an Agile environment desired • Experience with ITIL methodology desired. • Experience and/or familiarity with one or more of the following shell scripts: Bourne, C, Krone, Bash, Perl, etc. • Experience and/or familiarity with one or more of the following: TCP/IP, Cisco switches and routers, VLAN, firewall, VPN, storage arrays (RAID, Blades), etc. • Experience performing incident response (tiered support model), using an Incident Management System. • Tier II experience: Prioritize incidents. Perform detailed troubleshooting and root cause analysis. Determine multi-user, multi-system correlations. • Tier III: Provide system administrative support to correct deficiencies noted in the trouble ticketing system for COTS and GOTS software packages. • Experience interfacing directly with customer and program management teams. • Experience providing status to program management and input to customer status reports. Required Education: • HS diploma Desired Certifications: • DoD 8570.1-M Compliance at IAT Level I • Information Technology Infrastructure Library (ITIL) certification Company Overview: Node. Digital is an independent Digital Automation & Cognitive Engineering company that integrates best-of-breed technologies to accelerate business impact. Our Core Values help us in our mission. They include: OUR CORE VALUES Identifying the~RIGHT PEOPLE~and developing them to their full capabilities Our customer's “Mission” is our “Mission”. Our~MISSION FIRST~approach is designed to keep our customers fully engaged while becoming their trusted partner

Benefits: * Health, and Dental Insurance, Simple IRA * Monday thru Thursday 8:30 am - 4:30 pm Friday 8:30 am - 3:00 pm * Fun Team Atmosphere * Locally Woman Owned * Support salespeople and the production team * Coordinate installation and site visits * Keep records of customer interactions with Hubspot * Follow communication procedures, guidelines, and policies * Proofread and quality check all production-ready artwork and orders. * Provide additional support to the sales team, production, and administration as needed * Bonuses Skills: * Proven customer support experience * CRM Software * Strong phone contact handling skills and active listening * Excellent communication and presentation skills * Ability to multi-task, prioritize, and manage time effectively * High school degree or equivalent preferred * Strong computer skills including MS Office, Word, Excel, and G-Suite We are looking for someone to be a part of our team who wants a career path and personal growth. Compensation: $30,000.00 - $40,000.00 per year

Minimum one year supporting desktops with one year troubleshooting network related problems. Experience adding/removing user accounts/mailboxes within Active Directory, installation and maintenance of Windows 10 and 11, Microsoft Office Products, experience deploying client/server antivirus programs. Knowledge of Telecommunication systems, Windows Server, Exchange Server, and desktop imaging software are a plus. Status: Open

At YourTEK Professionals we value providing superior customer service and are committed to the successful operation of our information technology systems. We are seeking a qualified IT Support technician to assist our customers with questions and problems concerning computer systems, hardware, and software. The technician will work with customers remotely and in person, guiding them through systems configuration and troubleshooting, while aiming to resolve issues with efficiency. Standout candidates will be excellent problem-solvers with outstanding communication and customer service skills. Duties: Working with customer's IT Departments to resolve many different kinds of issues. Repairing Computers, Phones, Networks, Servers, Point of Sale Systems, and more. Diagnose and repair hardware and software issues on client PC's and mobile devices using approved methods and processes. Install hardware and software for clients. Complete necessary internal and client-related documentation as required on a daily basis. Install/configure/repair network and local printers. Train clients on basic computer knowledge. Communicate and interact with end users and internal staff to resolve IT related issues Positive and proactive attitude with customer's best interest in mind. Acknowledge and escalate issues that are brought to your attention, but may fall outside of IT support Qualification / Requirements Network Installation and design. Help Desk Support YourTEK Professionals provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or genetics. In addition to federal law requirements, YourTEK Professionals complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Requirements Education / Training / Experience Required:

General Function: Ability to perform standard break-fix triage for hardware and software on end user systems. Desk-side software support utilizing Windows Operating Systems. Responding to incoming service requests in a timely manner and follow set up procedures for logging, reporting and monitoring desktop operations. Essential Duties & Responsibilities: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position. * PC Installs * PC Rollouts * Health Events * Printer Maintenance Supervisory Responsibilities: None Minimum Knowledge, Skills and Abilities required: * A+ minimum, will be required to obtain many other certifications (net+,server+, HP, IBM, and Dell specific) * Must be able to work well both independently and in team settings * Excellent organization and multitasking skills * Excellent Customer Service Skills Physical and Mental Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors. #LI-JM1

General Function: Ability to perform standard break-fix triage for hardware and software on end user systems. Desk-side software support utilizing Windows Operating Systems. Responding to incoming service requests in a timely manner and follow set up procedures for logging, reporting and monitoring desktop operations. Essential Duties & Responsibilities: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position. * PC Installs * PC Rollouts * Health Events * Printer Maintenance Supervisory Responsibilities: None Minimum Knowledge, Skills and Abilities required: * A+ minimum, will be required to obtain many other certifications (net+,server+, HP, IBM, and Dell specific) * Must be able to work well both independently and in team settings * Excellent organization and multitasking skills * Excellent Customer Service Skills Physical and Mental Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors. #LI-JM1

General Function: Ability to perform standard break-fix triage for hardware and software on end user systems. Desk-side software support utilizing Windows Operating Systems. Responding to incoming service requests in a timely manner and follow set up procedures for logging, reporting and monitoring desktop operations. Essential Duties & Responsibilities: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position. * PC Installs * PC Rollouts * Health Events * Printer Maintenance Supervisory Responsibilities: None Minimum Knowledge, Skills and Abilities required: * A+ minimum, will be required to obtain many other certifications (net+,server+, HP, IBM, and Dell specific) * Must be able to work well both independently and in team settings * Excellent organization and multitasking skills * Excellent Customer Service Skills Physical and Mental Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors. #LI-JM1

Hydro-blast/Vacuum Technician Level 1 (TECH 1) performs industrial hydro-blast, vacuum work, and associated labor in outages, shutdowns, turnarounds, and general maintenance scopes. The work takes place in advanced manufacturing and power generation facilities throughout the US. Hydro-blast/Vacuum Technician Level 1 (TECH 1) are required to travel, sometimes for long periods, to perform this work. · Adhere to the Atlas Core Values: Safety, Strong Work Ethic, Professionalism, and Honesty · Cooperate with Team Leader, coworkers, and customers in carrying out assigned work. · Safely perform general labor, as required, including but not limited to shoveling, raking, using pickaxe, using hand and/or power tools, carrying buckets, picking up trash, and wiping surfaces · Understand and use proper personal protective equipment for industrial hydro-blast and vacuum jobs. · Identify and properly use vacuum truck equipment and components. · Properly set up or assist in setting up vacuum projects. · Perform vacuum operations using flex hose and hard pipe. · Use the best safety practices relative to industrial vacuum work. · Operate Safety-T during vacuum operations. · Understand and use proper personal protective equipment for hydro-blasting jobs. · Be able to identify hydro-blasting equipment and components. · Properly set up or assist in setting up hydro-blasting projects. · Be able to identify and properly rig anti-withdrawal devices. · Use the best safety practices relative to hydro-blasting. · Work in confined spaces as required by project. · Work from heights greater than four feet wearing fall protection PPE as required by project. · Follow proper lock out/tag out procedure. · Be clean shaven as required by project. · Wear respiratory protection as required by project. · Assist with the implementation of worksite protection, by means of barricades, warning signs or cones. · Take action to replace PPE when it becomes damaged. · Take action to ensure proper housekeeping on jobsites. · Take action to remove any unauthorized personnel who enter a danger area. · Confirm that any personnel entering the barricade area shall wear the required PPE. · Stop work if equipment is improperly set up, missing components, or damaged/malfunctioning. · Stop work if there is a change in conditions that affect safety, if any existing hazard is ignored, or any new hazard is introduced. · Review JSA and provide input on identifying hazards and controls. · Follow all safe work habits in accordance with Company rules, OSHA regulations, and customer requirements. · Immediately report any unsafe conditions to Atlas Team Leader or customer supervision · Communicate regularly with Atlas Team Leader on progression of job and any complications that occur. Requirements There are no minimum requirements to apply for the position of Tech 1 Provide satisfactory results of a pre-employment drug screen. Provide satisfactory results of a pre-employment background check. Successfully complete the Atlas Qualifying Program

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $12.25 per hour Salary Range: 7.25 - 12.25 We are an equal opportunity employer and participate in E-Verify in states where required.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Responsibilities: Supports and provides Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis and resolution of problems Provides support for the escalation and communication of status to agency management and internal customers Observes, analyzes and reports data; and when appropriate makes necessary repairs to equipment Utilizes various engineering and scientific drawings, manuals and other related documentation in the performance of assigned tasks. This position requires shift work MANDATORY SKILLS: Must be able to work shift schedule U.S. Citizenship Must have an active/current Top Secret clearance with SCI eligibility. Must be able to obtain DHS Suitability 4+ years of directly relevant experience Experience and/or familiarity with one or more of the following: M365, Call Distribution Systems, Red Hat, Microsoft Windows (10, 11), VMware, SharePoint Experience with monitoring system health and status Experience documenting problems and resolutions through a tracking program Experience performing various administrative duties and provide technical assistance, with the supervision of a team leader to remotely located users Tier I experience: General troubleshooting, triage, or performance of specific tasks (i.e. user account creation, password resets/unlocks, share drive access, remote software installations) High School diploma or equivalent is required OPTIONAL SKILLS: Experience interfacing with the following groups: software development, testing, integration, deployment, sustainment, maintenance, etc. Experience working in an Agile environment Experience with ITIL methodology Experience and/or familiarity with one or more of the following shell scripts: Bourne, C, Krone, Bash, Perl, etc. Experience and/or familiarity with one or more of the following: TCP/IP, Cisco switches and routers, VLAN, firewall, VPN, storage arrays (RAID, Blades), etc. Experience performing incident response (tiered support model), using an Incident Management System. Tier II experience: Prioritize incidents. Perform detailed troubleshooting, root cause analysis. Determine multi-user, multi-system correlations. Experience interfacing directly with customer and program management team. Experience providing status to program management and input to customer status reports. DoD 8570.1-M Compliance at IAT Level I Information Technology Infrastructure Library (ITIL) certification About Avid Technology Professionals Avid Technology Professionals, LLC (ATP) is a premiere provider of software and systems engineering, and acquisition program management services for the community. ATP is actively seeking to pursue contract opportunities with other departments and agencies in the federal government, in state governments, and in the commercial sectors. Delivered by seasoned experts in the IT field, ATP solutions adeptly address the IT concerns manifesting in both the federal and commercial sectors. Employee Benefits The ATP Employee Benefits package includes: A Supportive and Equitable Working Environment that is both Stimulating and Challenging Competitive Hourly Salary Unique Employee Success Sharing Program that allows ATP employees to Share in Company's Successes Automatic Approved Overtime (as long as contract permits) Retirement Pay (401K); 100% company paid, immediately vested with Profit-Sharing Component Company Medical Coverage Plans - HMO, Open Access, PPO plans Company Dental Plan - widely accepted, comprehensive, and flexible Progressive Overtime Policy Flexible Spending Account benefit Lucrative Referral Bonus Policy Holiday Scheduling that Coincides with Government Holidays Robust Professional Expenses & Training Program Computer Allowance Internet Allowance Short and Long Term Disability Life Insurance