IT Support Specialist
Remote Support Specialist Job 26 miles from Neosho
Job Title: IT Support Specialist - Help Desk Department: IT Reports To: Business Systems Manager Wage Plan/Exemption: Non-Exempt
We're searching for a Desktop Support Specialist to join our team! You will primarily handle a variety of projects to support and improve the organization's network systems.
Essential Duties / Responsibilities
Perform configuration, installation, upgrades, and as-needed changes for computer workstation hardware, software, and peripheral devices such as printers and monitors.
Configure, integrate, and troubleshoot VOIP phone equipment to resolution.
Disassemble and reassemble workstations to facilitate user moves.
Perform routine preventative maintenance on equipment.
Maintain an accurate inventory of company equipment.
Follow IT onboarding procedures to ensure new hires have functional equipment and user accounts on their start dates.
Perform basic identity provisioning/deprovisioning tasks such as creating/disabling user accounts, resetting passwords, and adding users to groups.
Provide support to end users on a variety of access, print, and email issues.
Interact directly with end users to understand their requests and to start diagnosis of any reported issues.
Collaborate with application support Vendors to help troubleshoot user application issues.
Respond to emails, chat, and assign support tickets in a timely manner.
Knowledge/Skills and abilities
Familiarity with Microsoft and Apple hardware and operating systems.
Ability to work independently while being amenable to taking instructions from IT Management.
Prioritize tasks and manage time effectively.
Be organized while working in a fast-paced, dynamic, work environment.
Experience in a support capacity with small to medium sized businesses
Experience with Firewalls/VPN/SSL setup, configuration, and administration
Experience with Windows 11 desktop support and administration
Excellent troubleshooting skills (network, printers, Wi-Fi, desktop, mobile)
Experience with administering Office365 Apps for business
Working knowledge of Active Directory, DNS, DHCP, File Systems and Permissions
Education / Experience
Related experience and training in troubleshooting and providing help desk support
Working knowledge of fundamental operation of computer hardware, software, and peripherals
Fundamental knowledge of MS operating systems
Fundamental knowledge of networking principles
Good interpersonal communication skills, both oral and written
Strong ability to multi-task when required
Core Values
It may be an understatement to say that we work every day to uphold our company's core values. Because being a servant leader, committed to relationships, pioneering, results driven and tenacious are not just ideals we work towards. We live them. We breathe them. These values are the true essence of how we work and are in every product, service, and opportunity we offer.
Servant Leader to All - Humbly listening to and serving our employees, customer, and suppliers
Committed to Relationships - Caring about the long-term well-being of our employees, customers, and suppliers
Pioneering - Using our industry knowledge and entrepreneurial spirit to connect our stakeholders to innovative solutions
Results-Driven - Having an intense desire to go beyond what is expected
Tenacious - Persevering in all that we do
Equal Opportunity Employer
Protein for Pets OPCO, LLC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.
IT Support Specialist
Remote Support Specialist Job 26 miles from Neosho
Job Title: IT Support Specialist - Help Desk Department: IT Location: Monett, MO Reports To: Business Systems Manager Wage Plan/Exemption: Non-Exempt
S ummary
We're searching for a Desktop Support Specialist to join our team! You will primarily handle a variety of projects to support and improve the organization's network systems.
Essential Duties / Responsibilities
Perform configuration, installation, upgrades, and as-needed changes for computer workstation hardware, software, and peripheral devices such as printers and monitors.
Configure, integrate, and troubleshoot VOIP phone equipment to resolution.
Disassemble and reassemble workstations to facilitate user moves.
Perform routine preventative maintenance on equipment.
Maintain an accurate inventory of company equipment.
Follow IT onboarding procedures to ensure new hires have functional equipment and user accounts on their start dates.
Perform basic identity provisioning/deprovisioning tasks such as creating/disabling user accounts, resetting passwords, and adding users to groups.
Provide support to end users on a variety of access, print, and email issues.
Interact directly with end users to understand their requests and to start diagnosis of any reported issues.
Collaborate with application support Vendors to help troubleshoot user application issues.
Respond to emails, chat, and assign support tickets in a timely manner.
Knowledge/Skills and abilities
Familiarity with Microsoft and Apple hardware and operating systems.
Ability to work independently while being amenable to taking instructions from IT Management.
Prioritize tasks and manage time effectively.
Be organized while working in a fast-paced, dynamic, work environment.
Experience in a support capacity with small to medium sized businesses
Experience with Firewalls/VPN/SSL setup, configuration, and administration
Experience with Windows 11 desktop support and administration
Excellent troubleshooting skills (network, printers, Wi-Fi, desktop, mobile)
Experience with administering Office365 Apps for business
Working knowledge of Active Directory, DNS, DHCP, File Systems and Permissions
Education / Experience
Related experience and training in troubleshooting and providing help desk support
Working knowledge of fundamental operation of computer hardware, software, and peripherals
Fundamental knowledge of MS operating systems
Fundamental knowledge of networking principles
Good interpersonal communication skills, both oral and written
Strong ability to multi-task when required
Core Values
It may be an understatement to say that we work every day to uphold our company's core values. Because being a servant leader, committed to relationships, pioneering, results driven and tenacious are not just ideals we work towards. We live them. We breathe them. These values are the true essence of how we work and are in every product, service, and opportunity we offer.
Servant Leader to All - Humbly listening to and serving our employees, customer, and suppliers
Committed to Relationships - Caring about the long-term well-being of our employees, customers, and suppliers
Pioneering - Using our industry knowledge and entrepreneurial spirit to connect our stakeholders to innovative solutions
Results-Driven - Having an intense desire to go beyond what is expected
Tenacious - Persevering in all that we do
Equal Opportunity Employer Protein for Pets OPCO, LLC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.
Help Desk Technician I
Remote Support Specialist Job 36 miles from Neosho
Responsible for providing technical support for resolution or escalation of desktop/workgroup related problems or requests initiated by internal customers. Provide the initial point of contact for technical problems and perform troubleshooting tasks, problem diagnosis, resolution, or escalation. Requires a general knowledge of hardware and software components, local to the desktop and as they relate to the network. Help Desk support also includes the setup, installation, and configuration of desktop hardware and software. Works on problems of limited scope and complexity. Receives substantial guidance from manager. Typical requirements are a high school degree or equivalent, technical training and 0-1 year of experience in a related role. ;
Key Areas of Responsibility :
Work directly with customers in local language, answering calls, determining customer entitlement, and documenting requests for service -
Receive and document service request and customer information - Gather problem information and determine criticality -
Follow Global Call Taking tools, process and procedures as documented. Initiate dispatch request capture information and record data in desktop tools -
Document, verify, and make appropriate corrections to the service request as needed. Participate in team meetings and activities -
Participate in special projects to continuously improve processes, tools, systems and organization -
Be aware of Corporate Equal Opportunity/Affirmative Action programs and guidelines and is responsible for providing equal opportunity to all associates in all phases of the business -
Actively develop job related skills -
Scope: Deliver customer service following NCR Shared Values. This position may require extended hours, as needed, to accommodate customer needs.
The agent will be measured on speed of response, clarity and accuracy of captured information.
Qualifications
Typical requirements are a high school degree or equivalent, technical training and 0-1 year of experience in a related role.
Additional InformationAdditional Job Description:
Shifts Mon-Fri with openings on both 1st and 2nd shifts. Agent works in a high volume call center environment serving as the primary interface to internal and external customers and/or their agents.
Engage with Call Management team for customer'''s inquiries or request for escalation. Serve as first point of contact for employee questions/ issues and for customer/field escalations.
Education and Experience Requirements PC literacy Keyboard proficiency - Understanding of Windows-based applications/tools -
Excellent language/communication skills, verbal as well as listening skills - Understanding of basic customer location/geography area knowledge
Work Environment:
The position involves prolonged periods of PC and telephone usage.
The agent is accountable for continuously receiving and handling high volumes of tickets and phone calls.
The agent works in an office team environment, not a virtual position, and interacts with both internal and external customers.
Dynamic PC Support
Remote Support Specialist Job 36 miles from Neosho
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Job Description
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Additional Information
All your information will be kept confidential according to EEO guidelines.
Technical Support WinVRS
Remote Support Specialist Job 20 miles from Neosho
Summary/Objective The technical support person is responsible for providing effective in-depth technical customer service for all internal and external customers by using excellent, detailed knowledge of company products and programs as well as communicating effectively with team members within the customer service department.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Responsible for answering phone calls, live chats, and e-mails coming into the Cardinal Scale technical support department.
Assist dealers and end-user customers in trouble-shooting complex mechanical and electrical products.
Instruct customers and dealers through complicated software scenarios and fixes.
Assist dealers and end-user customers in the field to modify and repair products.
Help provide technical support for loading and operating software, including system flash upgrades.
Issue Return Authorizations for discrepant or defective equipment.
Must display customer centric skills, knowledge and experience in serving the needs of customers.
Update job knowledge by studying blueprints, reading manuals, parts diagrams, and participating in educational opportunities.
Provide technical explanations and features to customers about replacement parts and product usage.
Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
Competencies
Customer Focused
Time Management
Technical Capacity
Communication Proficiency
Organizational Skills
Detail Oriented
Required Education and Experience
Associate degree in Business, Technology, Engineering, or Electronics or equivalent experience in related field.
Two years of experience in customer or technical support via, phone, email, and fax.
Preferred Education and Experience
Bachelor's degree is preferred, with three years of working experience.
Relevant certifications.
IT Help Desk Support - Level II
Remote Support Specialist Job 49 miles from Neosho
Our client is a leading IT Solutions Company in the outskirts of Springdale, AR area (Fayetteville, Springdale, Rogers, Bentonville) and they are in need of a Help Desk Support Level II. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties.
Duties & Responsibilities
Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues.
Provisioning and system setup for new hires.
Prioritize incidents and service requests according to defined processes to meet defined SLAs.
Use remote tools and diagnostic utilities to aid in resolving support requests.
Server administration via Active Directory, File & Print services, DNS, DHCP.
Install antivirus software and ensure virus definitions are up to date.
Server administration via Active Directory, File & Print services, DNS, DHCP.
Network firewall and switch administration and maintenance.
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
Qualifications & Requirements
Having worked in an MSP environment is a MUST!
Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
2-3 years of experience in a client-facing environment such as sales engineering
Experience with RMM (remote monitoring and management) tool a plus, such as Connectwise, Kaseya, or Ninja.
Having working knowledge of a PSA tool, such as Autotask or Halo is a plus.
Experience working with Microtik routers.
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
General Application - Employee Referrals
Remote Support Specialist Job 49 miles from Neosho
** Please list the name of the Paschal employee that referred you on your application **
Paschal started serving NW Arkansas communities back in 1968. Through our dedication to quality workmanship, service to others, and providing the best customer experience possible, Paschal has been able to expand offerings, services, and locations. Today we operate in many major markets including Northwest Arkansas, the Fort Smith River Valley, Central Arkansas, Southwest Missouri, and the DFW metro area.
At Paschal there is a single statement that we live by every day. “Professional People. Professional Service.” Being a professional is more than just earning a living through an occupation. Professionalism involves consistently achieving high standards, whatever your role or profession.
Click here for a behind the scenes look at a day in the life of a Paschal Pro at our Northwest Arkansas location. Whether you are in AR, MO, or TX you will have a team to support you.
We are serious about maintaining our team-oriented culture centered on our Customers, our Employees, and the Company in that order - while having a lot of fun doing it. We also offer top pay in the industry, healthcare, paid time off, company paid life insurance, tuition reimbursement, and more.
If you are interested in working with experienced and forward-thinking creative professionals, please apply.
Paschal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. All employment decisions at Paschal are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex, national origin, disability, or any other characteristic protected by federal, state, or local laws.
IT Support Specialist - Urgently Hiring
Remote Support Specialist Job 23 miles from Neosho
Join Our Team as an IT Support Specialist! Are you passionate about technology and helping people? Were looking for someone like you to become part of our team! As an IT Support Specialist, you'll be the go-to person for solving tech issues and providing excellent support to our customers.
What You'll Be Doing: Troubleshoot & Resolve Issues : Help our customers by diagnosing and fixing hardware and software problems on personal and professional devices.
Protect & Clean Devices : Get rid of viruses, malware, and other cybersecurity threats to keep devices running safely and smoothly.
Device Setup & Support : Assist with setting up and configuring new computers, laptops, printers, and multi-functional devices.
Email & OS Assistance : Provide guidance on email setups, troubleshooting, and operating system support.
Networking Help : Offer solutions for router setups, Wi-Fi optimization, and connectivity issues.
Security Systems : Install and troubleshoot security camera systems to ensure peace of mind for our customers.
Recommendations : Share your expertise by recommending hardware and software improvements or upgrades that help customers get the most out of their technology.
Stay Organized : Keep accurate service records and communicate with customers about timelines, solutions, and any issues that arise.
What Were Looking For: Tech Savvy : A strong understanding of hardware, software, operating systems, and networking is key.
Problem-Solving Pro : You can quickly diagnose and resolve issues on Windows platforms with attention to detail.
Great Communicator : You enjoy working directly with customers and have excellent interpersonal skills.
Time Management : You know how to prioritize tasks and manage your time efficiently to get the job done right.
Ready for On-Site Support : A valid drivers license is needed for occasional on-site visits to provide hands-on assistance.
If you love solving problems, thrive in a fast-paced environment, and enjoy making a positive impact, wed love to hear from you! Join us and be part of a team that makes technology work for everyone.
Apply Today: or download the ExpressJobs app 2620 North Belt Highway Saint Joseph, MO 64506 PandoLogic.
Learn More
Desktop Support in Springdale, Arkansas
Remote Support Specialist Job 49 miles from Neosho
Requirements
Must be within driving distance of Springdale, Arkansas and willing to work onsite
Please note that pursuant to a government contract, this specific position requires U.S. citizenship status
Must be able to lift up to 40 lbs
Must be able to stand or walk for extended periods of time
Must be able to walk up and down stairs or ramps
Must be able to kneel and work under desks or in confined spaces
What is Important to Us:
You are an excellent communicator in writing and speaking.
You have the ability to work independently but also value teamwork.
Your problem-solving skills are excellent.
You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career.
You seek a community of virtue-centered co-workers and clients.
What we offer you: As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth.
More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO's success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at ***************************
Salary Description $17.00/hr - $25.00/hr
(USA) Manager, Project Support Engineer (Security Technology)
Remote Support Specialist Job 36 miles from Neosho
* Please note this is not a Cyber Security job* Are you ready to join Walmart's Facility Security & Technology team and protect the world's largest retailer by shaping the Security Technology landscape of the future? The Project Support Engineer, Security Technology at Walmart plays a vital role in one of the world's largest security deployments. This position involves supporting the deployment of CCTV, Access Control, Paging, Fire Alarm, and Intrusion systems globally. The role focuses on enhancing the Security Technology portfolio, establishing best practices, and collaborating with cross-functional teams to detect and respond to threats. Responsibilities include providing advanced technical support, identifying systemic issues, preparing technical bulletins, verifying system integration and programming, engineering technical solutions in response to business challenges and problems, and resolving escalations.
What you'll do...
* Demonstrate up-to-date expertise in CCTV, alarm, access control, and paging/music systems.
* Identify systemic technical issues and preparing technical bulletins to field-based installers and technicians.
* Verify proper integration and programming of the various security technology systems.
* Bring a problem-solving mind-set and an analytical approach diagnosing issues.
* Recognize and document improvement opportunities.
* Develop, execute, and improve action plans by providing expert advice and guidance.
* Adapt to competing demands, organizational changes, and new responsibilities.
What you'll bring:
* A deep understanding of security technologies and how they work together to provide multi-leveled deterrence, detection, and notification.
* IT Networking & Infrastructure experience.
* Comfortable building relationships, leveraging internal and external partnerships with key stakeholders and working collaboratively on a cross-functional teams.
* You are future-focused and actively seek out opportunities to improve the efficiency and effectiveness of systems and processes.
* You are a true subject matter expert in CCTV, Access Control, Paging, Fire Alarm, Intrusion Alarm, Central Station Monitoring, and Security Operation Centers
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
Benefits & Perks:
Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Equal Opportunity Employer
Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.
Who We Are
Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world's most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you'll be empowered and equipped to do the best work of your life. careers.walmart.com
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see ********************************
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $70,000.00-$130,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
* Stock
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Prior work experience in technology support, desktop support, or related area.
Primary Location...
2608 Se J St, Bentonville, AR 72716-3724, United States of America
Support Desk Technician
Remote Support Specialist Job 36 miles from Neosho
The Service Desk Technician is responsible for providing first level remote and onsite support for our customers. The Technician will process incoming customer requests by either working on them directly or escalating them to an appropriate resource. In addition, the Technician will provide installation, monitoring and maintenance support. Professional appearance and strong communication skills are required.
Responsibilities
Duties as assigned
Monitor service boards and customer tickets
Monitor the remote monitoring and management (RMM) system
Support Windows 7 and 8
Support common business applications
Configure remote-access VPN software for workstations, tablets and smartphones
Remove viruses, malware, spyware and SPAM
Upgrade, troubleshoot and repair computer hardware
Work with CBS teams to install or replace servers and network equipment
Fast turnaround of customer requests
Complete time reporting in a timely fashion
Maintain thorough documentation
Experience
Basic knowledge of Microsoft Windows Server 2008 R2, 2012, Windows 7 and Windows 8
Experience with Mac OS X
Basic understanding of virtualization
Experience with configuring and troubleshooting LANs (routers, switches, modems, security appliances)
Experience with VPNs
Experience with malware removal
Experience with cabling and associated equipment.
Compensation
This position offers a competitive salary with a complete benefits package, including medical, dental, and vision insurance, matching 401K, paid time off, iPhone and corporate car.
Call Center
Remote Support Specialist Job 27 miles from Neosho
Full-time Description
Perform quality work within deadlines with or without direct supervision. Interact professionally with other team members, customers, and suppliers. Work effectively as a team contributor on all assignments. Work independently while understanding the necessity for communicating and coordinating work efforts with other team members and organizations. Maintain strict privileged, proprietary, guest, and employer confidentiality during and beyond the term of my employment. Adhere to all work rules, policies & procedures, and safety standards.
Position Description:
Inside Sales' primary role is to act as the primary growth engine for marketing. This position develops strategic relationships with guests and drives business to casino properties consistently converting sales calls into casino trips.
Knowledge, Skills, and Abilities:
Must participate in telephone solicitation and coordinate personalized direct mailings for assigned guests.
Greet guests with warmth and enthusiasm on the phone and in person if need be; build relationships with guests utilizing property amenities; including hotel, food outlets, and on-property concerts to strengthen loyalty and encourage repeat visitation. Respond to and consistently meets the needs of our guests.
Must participate in telephone solicitation and coordinate personalized direct mailings for assigned guests.
Build rapport through awareness and anticipating guests needs in creation of their pre-trip itinerary. Ensure seamless hand-off of guest's pre-trip itinerary for flawless on property execution.
Handle and resolve guest problems or service issues. Politely give consistent, timely and accurate information and find answers when unsure.
Support and cultivate new ideas and methods to deliver business solutions and meet goals set by the management team.
Identify ways to increase efficiencies or improve loyalty or services.
Must Possess effective decision making and social skills and become knowledgeable of the hotel, casino, property evets, and casino amenities including but not limited to business hours of operations.
Ability to think independently in making decisions to maximize guests service experience and casino profitability.
Ability to effectively manage time and perform multiple tasks simultaneously.
Must have a systematic and process-oriented mindset to ensure seamless end-to-end guest experiences.
Excellent interpersonal skills required.
Must have excellent oral and written communication skills.
Must be able to listen and respond to visual and aural cues.
Three plus years hospitality guest services, host, or telemarketing experience.
Perform other duties as may be assigned.
Requirements
Education/Qualifications:
High School Diploma or equivalent
Licensing:
Must be able to obtain and maintain the required Gaming License.
Work Requirements:
Requires strong problem-solving skills, interpersonal skills, conflict resolution skills, excellent communication skills, and computer skills. Position involves prolonged sitting, standing, or walking, stooping, or bending, lifting, or carrying up to 30 pounds on a daily basis. Work is performed in an office or casino environment with varying levels of lighting, air quality, noise, and / or temperature.
Acknowledgement:
I have read and understand the above . This job description is intended to describe the general nature and level of work being performed and not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required. I assert that I am able to perform the essential duties, meet the physical requirements of this position, and satisfy the expectation for regular attendance.
District Technology Support Specialist
Remote Support Specialist Job 41 miles from Neosho
Southeast USD 247 • ************** Southeast USD 247, Cherokee, KS has an opening for a District Technology Support Specialist starting August 1, 2025. Education and experience in technology systems and support is preferred. Individual will travel between all buildings in the district giving technology support to staff as needed.
Position will be a 10 month work agreement with pay based upon experience.
Benefit package includes: paid life insurance, paid single premium health insurance-option 3, sick leave 1 day per month (10 per year), 2 days personal leave, 5 paid holidays, with other optional insurances available.
Interested applicants may apply online at **************. If there are additional questions please contact Dr Brad Miner at ***************** or ************. Position will remain open until filled.
IT Device Technician I
Remote Support Specialist Job 21 miles from Neosho
We, at Leggett & Platt Inc., are searching for an IT Device Technician I within our Corporate IT team to help support our business. As a global-diversified manufacturing company, it's sometimes hard to explain all the different things we do. We like to say, “we're the biggest company no one has ever heard of.” We are confident you interact with one of our products in your daily life without knowing it. Whether it's the mattress you sleep on, the car you drive, the plane you fly on, or the furniture you sit on, our high-quality components are there supporting you. If you join our team, your work will ensure people across the world have a little more comfort in their lives.
As an IT Device Technician I you will have the opportunity to work across departments to ensure seamless and efficient operations through effective device management. The team you will be working with is collaborative and knowledgeable and values providing users with exceptional customer service.
So, what will you be doing as an IT Device Technician I?
Configuring, installing and maintaining desktop PCs, laptop PCs, mobile devices and peripherals, such as printers
Installing various software products
Replacing failed computer hardware and peripheral device components
Configuring Windows operating system to company specifications
Troubleshooting hardware and software problems to determine cause and resolve
Removing old equipment and performing data migration to new machines
Supporting Audio/Video equipment in conference rooms
To be successful in this role, you'll need:
Proficiency in supporting and configuring Windows Operating Systems
Proficiency with the Microsoft Office suite
Desire to learn new PC technologies
Familiarity with Apple hardware and software technology
Ability to work independently as well as cooperatively with a team
Strong hardware troubleshooting skills
Things we consider a plus:
Associates degree in Computer Science or 2-3 years of related experience
Advanced knowledge of Apple products and network connectivity
A+, Network + certifications
What to Do Next
Now that you've had a chance to learn more about us, what are you waiting for! Apply today and allow us the opportunity to learn more about you and the value you can bring to our team. Once you apply, be sure to create a profile, and sign up for job alerts, so you can be the first to know when new opportunities become available.
Our Values
Our values speak to our shared beliefs, and describe how we approach working together.
Put People First reflects our commitment to safety and care of each other, learning and development, and creating an inclusive environment of mutual respect, empathy and belonging.
Do the Right Thing focuses us on acting with honesty and integrity, delivering the results the right way, taking pride in our work, and speaking the truth - good or bad.
Do Great Work…Together occurs when we engage without hierarchy, collaborate as a team, embrace challenges, and work for the good of all of us.
Take Ownership and Raise the Bar demonstrates our responsibility to add value and make a difference, challenge the status quo and biases to make things better, foster innovative and creative solutions to drive impact, and explore new perspectives and embrace change.
Our Commitment to You
We're actively taking steps to make sure our culture is inclusive and that our processes and practices promote equity for all. Leggett & Platt is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veteran status, and more. Join us!
We welcome and encourage applications if you meet the minimum qualifications. Even if you do not meet the preferred qualifications, we'd love the opportunity to consider you.
Equal Employment Opportunity/Affirmative Action/Veteran/Disability Employer
For more information about how we handle your personal data in connection with our recruiting processes, please refer to the Recruiting Privacy Notice on the “Privacy Notice” tab located at **************************
Space Field Specialist - hybrid
Remote Support Specialist Job 36 miles from Neosho
A Career in Beer and Beyond: Our purpose at Molson Coors Beverage Company is to brew beverages that unite people to celebrate all life's moments. We've been brewing iconic brands for over 350 years and are now proud to be offering a modern portfolio that expands beyond the beer aisle.
We are Talent Brewers with our culture rooted in our core Values. We believe in our brands and our people, and that inclusion and belonging is the key to a winning team culture. We want you to join our team of brand ambassadors who believe the world is full of untapped opportunities. So, if you get excited about making a real difference as part of a winning team like we do, we want to hear from you.
The Headlines:
In the role of Space Field Specialist working in Bentonville, AR you will be part of the Americas Commercial Accelerator group within the Sales Organization. This position reports to the Space Lab Team Lead and will be responsible for drawing sets for retailers to maximize our strategic efforts with shelf space and supporting the category insights team with space solutions to grow the beer category.
The Responsibilities:
* Lead various schematic projects that support chains in achieving - Molson Coors chain volume, space and distribution goals
* Provide expertise and council to space analysts to improve efficiency and effectiveness
* Drive continual improvement acting as a Center of Space Management and Assortment Analytical Excellence for Molson Coors
* Develop and implement Molson Coors space management planning processes and tools, enabling the company and its distributors to achieve our sales and distribution goals with chain customers.
* Increase analyst efficiency through development and implementation of effective space management strategies and processes
* Identify, develop and implement space management category management education and help develop tools used in development of schematics projects
The Other Qualifications:
* You have a Bachelor's degree OR equivalent experience (3+ years) in the field of space management
* You consider yourself to have strong PC skills in applicable programs (Microsoft Office Suite), advanced knowledge of space management tools including Blue Yonder (JDA Space Planning)
* You have a good understanding of retailer space strategies
* You build relationships and collaborate to get to the desired outcome
* You have a thirst for learning - you are always looking for ways to learn and help one another grow
* You exhibit our core values
* Expected travel 15-20%
Work Perks that You Need to Know About:
* Flexible work programs that support work life balance including a hybrid work model of 3 days in the office
* We care about our People and Planet and have challenged ourselves with stretch goals around our key priorities
* We care about our communities, and play our part to make a difference - from charitable donations to hitting the streets together to build parks, giving back to the community is part of our culture and who we are
* Engagement with a variety of Employee Resource Groups, which can provide volunteer opportunities, leadership experience, and networking through the organization
* Ability to grow and develop your career centered around our First Choice Learning opportunities
* Participation in our Total Rewards program with a competitive base salary, incentive plans, parental leave, health, dental, vision, a retirement savings plan with incredible employer match, generous paid time off plans, an engaging Wellness Program, and an Employee Assistance Program (EAP) with amazing resources
* On site Pub, access to cool brand clothing and swag, top events and, of course... free beer and beverages!
* Work within a fast paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences
#LI-CK1
Molson Coors is committed to an inclusive workplace. We're an equal opportunity employer and invite applications from candidates of all backgrounds, race, color, religion, sex, sexual orientation, national origin, gender identity, age, disability, veteran status or any other characteristic. If you have a disability and believe you need a reasonable accommodation during the application or recruitment processes, please e-mail ********************.
Network Administrator
Remote Support Specialist Job 36 miles from Neosho
One of our direct client is urgently looking for Network Administrator @ Bentonville AR TITLE: Network Administrator Duration: 6 to 12+ months Rate: DOE
Description: Monitors, troubleshoots and maintains network (LAN, WAN, wireless and VoIP) multiplexers, hubs and routers, and uses remote monitoring tools. The duties of this position can be broad and may include such tasks as installing new workstations and other devices, adding and removing individuals from the list of authorized users, archiving files, overseeing password protection and other security measures, monitoring usage of shared resources, and handling malfunctioning equipment. Selects, develops, integrates and implements network management applications for Internet components. Bachelor's Degree or technical institute degree/certificate in Computer Science, Information Systems, or other related field. Or equivalent work experience. Typically has 0 - 3 years of IT work experience in infrastructure/network environments in network operations, support, maintenance and administration.
Tier 2 Specialist Onboarding(Must sit in the Harmony RVI facility)
Remote Support Specialist Job 49 miles from Neosho
Certain roles at Tyson require background checks. If you are offered a position that requires a background check you will be provided additional documentation to complete once an offer has been extended
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Job Details:
Job Summary: The Hiring Specialist is responsible for delivering a welcoming and informative onboarding experience, maintaining scheduling and compliance, and managing the end-to-end hiring process. This role requires a deep understanding of plant operations, job descriptions, and compliance requirements. The Hiring Specialist collaborates with the Talent Acquisition (TA) team, Occupational Health Services (OHS), Learning Team, and other stakeholders to ensure a seamless onboarding process for new hires.
Key Responsibilities:
Scheduling and Tours:
Deliver engaging plant tours and onboarding experiences.
Maintain updated scheduling for tours, drug screens, and orientations.
Be a subject matter expert on facility positions and manage PPE during tours.
Communicate orientation details and handle no-show processes.
Onboarding:
Complete job interest forms and assist with job offers and self-ID tasks.
Conduct background checks and confirm personal information.
Upload required forms and complete required surveys.
Disposition candidate's post-offer.
Complete validations for new hires and job changes.
I-9 Compliance:
Maintain I-9 compliance, including audits and corrections.
Ensure new hires complete Section 1 of the I-9 on time.
Review work eligibility documentation and complete Section 2.
Conduct weekly I-9 audits.
Additional Duties:
Notify relevant teams about orientation schedules.
Attend corporate meetings and location staff meetings.
Assist with professional hire coordination.
Support location enterprise initiatives.
Crosstrain in learning duties and provide coverage for other locations.
Facilitate orientation.
Perform other duties as assigned.
Skills:
Exhibit RIGHT behaviors and serve as a liaison between departments.
Create partnerships and maintain professionalism.
Demonstrate good attendance and comply with site-specific policies.
Strong understanding of HR policies and compliance.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office and HRIS systems.
Must be able to work with minimal supervisory
Strong organizational and time management skills.
Ability to maintain confidentiality.
Requires attention to detail.
Must be able to work in a fast-paced environment with demonstrated ability to manage multiple competing tasks and demands.
Working Conditions:
Office environment with regular visits to the production/warehouse floor.
May require travel to other locations.
Physical Requirements:
Ability to sit, stand, and walk for extended periods.
Ability to lift and carry up to 25 pounds.
Qualifications:
Bilingual preferred
Bachelor's degree in HR, Business Administration, or related field preferred. Equivalent work experience to be considered in lieu of higher education.
2+ years relevant work experience providing HR administrative support preferred.
Relocation Assistance Eligible:
No
Work Shift:
1ST SHIFT (United States of America)
Pay Range/Rate:
$17.79 - $34.13
Incentives:
Annual Incentive Plan:
Yes
Long-Term Incentive Plan:
No
Any listed amounts represent the base pay range. Additional compensation may be available for this position based on various factors such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonuses. Pay is just one part of Tyson's total compensation package.
Tyson will develop an offer based on a candidate's or team member's relevant skills and capabilities, the market data for the role described in this requisition, internal equity, and other information relevant to the candidate and role.
Hourly Applicants ONLY -You must complete the task after submitting your application to provide additional information to be considered for employment.
Tyson is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.
CCPA Notice. If you are a California resident, and would like to learn more about what categories of personal information we collect when you apply for this job, and how we may use that information, please read our CCPA Job Applicant Notice at Collection, click here.
Secondary Dyslexia Specialist
Remote Support Specialist Job 31 miles from Neosho
Gravette High School
Secondary Dyslexia Specialist, 1 year, 2023-2034
Cleaning Specialist
Remote Support Specialist Job 36 miles from Neosho
Responsive recruiter $14 - $18 / hour inc. tips! Weekends and nights not required! Opportunity for PTO depending on length of service. Dental / Vision Insurance. Employer paid life insurance. Do you want to work with a company who appreciates you and provides incentives for your work?
Join Our Awesome, Friendly and High-Performing Team at Two Maids of NW Arkansas!!
We work together to provide excellent service to our customers! We reward our hardworking team members with the opportunity to earn monthly bonuses! And celebrate our successes as a team!
We reward performance and dependability over seniority!
And most of all, we have a super cool culture!
More about the Position:
This is a full-time position. We offer a competitive compensation package that includes all of your supplies and equipment, as well as regular bonuses, awards, and incentives. We believe that solid work and top performance deserve recognition.
All Team Members of our company must meet the following requirements:
You must be 18 years of age or older and have a valid Drivers License.
You must be available Monday through Friday from 7:45 am through 5:30 pm.
You must provide your own dependable mode of transportation that you can use for work (we offer paid mileage reimbursement).
Compensation: $14.00 - $18.00 per hour
Powered by Caring
At Two Maids, we search for creative ways to make life better and brighter. We cultivate an uplifting company culture, where every idea is heard, and every employee feels cared for and supported. We nurture and encourage our team, and everyone's role, regardless of their position, is to serve our customers. We build strong relationships and give back to our communities. Everything we do, from cleaning homes to mentoring each member of our workforce, is designed to empower people and enrich lives. This approach and our heart to serve is what separates us from every other home cleaning company in the industry.
IT Support Specialist
Remote Support Specialist Job 26 miles from Neosho
Job Title: IT Support Specialist - Help Desk Department: IT Location: Monett, MO Reports To: Business Systems Manager Wage Plan/Exemption: Non-Exempt
S ummary
We're searching for a Desktop Support Specialist to join our team! You will primarily handle a variety of projects to support and improve the organization's network systems.
Essential Duties / Responsibilities
Perform configuration, installation, upgrades, and as-needed changes for computer workstation hardware, software, and peripheral devices such as printers and monitors.
Configure, integrate, and troubleshoot VOIP phone equipment to resolution.
Disassemble and reassemble workstations to facilitate user moves.
Perform routine preventative maintenance on equipment.
Maintain an accurate inventory of company equipment.
Follow IT onboarding procedures to ensure new hires have functional equipment and user accounts on their start dates.
Perform basic identity provisioning/deprovisioning tasks such as creating/disabling user accounts, resetting passwords, and adding users to groups.
Provide support to end users on a variety of access, print, and email issues.
Interact directly with end users to understand their requests and to start diagnosis of any reported issues.
Collaborate with application support Vendors to help troubleshoot user application issues.
Respond to emails, chat, and assign support tickets in a timely manner.
Knowledge/Skills and abilities
Familiarity with Microsoft and Apple hardware and operating systems.
Ability to work independently while being amenable to taking instructions from IT Management.
Prioritize tasks and manage time effectively.
Be organized while working in a fast-paced, dynamic, work environment.
Experience in a support capacity with small to medium sized businesses
Experience with Firewalls/VPN/SSL setup, configuration, and administration
Experience with Windows 11 desktop support and administration
Excellent troubleshooting skills (network, printers, Wi-Fi, desktop, mobile)
Experience with administering Office365 Apps for business
Working knowledge of Active Directory, DNS, DHCP, File Systems and Permissions
Education / Experience
Related experience and training in troubleshooting and providing help desk support
Working knowledge of fundamental operation of computer hardware, software, and peripherals
Fundamental knowledge of MS operating systems
Fundamental knowledge of networking principles
Good interpersonal communication skills, both oral and written
Strong ability to multi-task when required
Core Values
It may be an understatement to say that we work every day to uphold our company's core values. Because being a servant leader, committed to relationships, pioneering, results driven and tenacious are not just ideals we work towards. We live them. We breathe them. These values are the true essence of how we work and are in every product, service, and opportunity we offer.
Servant Leader to All - Humbly listening to and serving our employees, customer, and suppliers
Committed to Relationships - Caring about the long-term well-being of our employees, customers, and suppliers
Pioneering - Using our industry knowledge and entrepreneurial spirit to connect our stakeholders to innovative solutions
Results-Driven - Having an intense desire to go beyond what is expected
Tenacious - Persevering in all that we do
Equal Opportunity Employer Protein for Pets OPCO, LLC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.