What is a relationship manager and how to become one

Updated January 8, 2025
5 min read
Quoted Expert
Annemarie Franczyk

A relationship manager is a person responsible for building and maintaining relationships with clients. They work in various industries, such as finance, healthcare, and technology, to ensure that clients are satisfied with products or services. Relationship managers act as a liaison between clients and internal teams, by addressing concerns and providing solutions to problems. Building trust with clients is a crucial part of the job, and relationship managers must possess excellent communication and interpersonal skills.

What general advice would you give to a Relationship Manager?

A

Annemarie FranczykAnnemarie Franczyk LinkedIn Profile

Associate Professor, Buffalo State College

Never settle and never settle down. Both notions suggest dropping where you are and staying put and being hopelessly stuck. When you're hopelessly stuck, you're not learning, growing and advancing. Always look for the next opportunity to do something interesting. Take chances. If you do, you will have a lifetime of no regrets.
ScoreRelationship ManagerUS Average
Salary
6.5

Avg. Salary $83,761

Avg. Salary $59,228

Stability Level
6.4

Growth Rate 5%

Growth Rate 0.3%

Diversity
2.7
Race

American Indian and Alaska Native 0.24%

Asian 4.07%

Black or African American 3.24%

Hispanic or Latino 9.82%

Unknown 4.41%

White 78.23%

Gender

female 46.55%

male 53.45%

Age - 46
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 46
Stress Level
6.4

Stress level is manageable

7.1 - high

Complexity Level
8.7

Complexity Level is advanced

7 - challenging

Work Life Balance
4.4

Work Life balance is poor

6.4 - fair

What are the pros and cons of being a Relationship Manager?

Pros

  • Opportunity to build and maintain relationships with clients

  • Opportunities for career advancement within the company

  • Chance to work in a fast-paced and dynamic environment

  • Job security due to high demand for relationship managers

  • Potential for high earnings through bonuses and commissions

Cons

  • High pressure environment with demanding targets and goals

  • Long working hours, including weekends and evenings

  • High stress levels due to the need to meet sales targets

  • Difficulty in balancing the needs of different clients

  • Potential for conflict resolution with difficult clients

Relationship Manager career paths

Key steps to become a relationship manager

  1. Explore relationship manager education requirements

    Most common relationship manager degrees

    Bachelor's

    69.3 %

    Master's

    13.9 %

    Associate

    10.0 %
  2. Start to develop specific relationship manager skills

    Skills
    ascdesc
    Percentages
    ascdesc
    Client Relationships11.11%
    Work Ethic9.80%
    Strong Work Ethic9.72%
    Financial Services9.37%
    Taking Care4.83%
  3. Complete relevant relationship manager training and internships

    Accountants spend an average of 6-12 months on post-employment, on-the-job training. New relationship managers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a relationship manager based on U.S. Bureau of Labor Statistics data and data from real relationship manager resumes.
  4. Research relationship manager duties and responsibilities

    • Manage both general and bankruptcy FHLMC loans.
    • Demonstrate ability to manage a portfolio with a concentration in loan modifications for HAMP and FNMA.
    • Lead the district in sales by initiating and document a proactive customer profiling effort and sale calls.
    • Oversee and manages all incoming and outgoing automate clearing house (ACH) transfer of electronic fund.
  5. Prepare your relationship manager resume

    When your background is strong enough, you can start writing your relationship manager resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a relationship manager resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose From 10+ Customizable Relationship Manager Resume templates

    Build a professional Relationship Manager resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Relationship Manager resume.
    Relationship Manager Resume
    Relationship Manager Resume
    Relationship Manager Resume
    Relationship Manager Resume
    Relationship Manager Resume
    Relationship Manager Resume
    Relationship Manager Resume
    Relationship Manager Resume
    Relationship Manager Resume
    Relationship Manager Resume
    Relationship Manager Resume
    Relationship Manager Resume
    Relationship Manager Resume
    Relationship Manager Resume
    Relationship Manager Resume
    Relationship Manager Resume
  6. Apply for relationship manager jobs

    Now it's time to start searching for a relationship manager job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How Did You Land Your First Relationship Manager Job

Zippi

Are you a Relationship Manager?

Share your story for a free salary report.

Average relationship manager salary

The average Relationship Manager salary in the United States is $83,761 per year or $40 per hour. Relationship manager salaries range between $56,000 and $123,000 per year.

Average Relationship Manager Salary
$83,761 Yearly
$40.27 hourly

What Am I Worth?

Loading...
Loading...
salary-calculator

How do relationship managers rate their job?

-/5

5 Stars

4 Stars

3 Stars

2 Stars

1 Star

Relationship Manager reviews

profile
A zippia user wrote a review on May 2019
Pros

Meeting with consumers, educating, coaching, discussing products


Working as a Relationship Manager? Share your experience anonymously.
Overall Rating*
Career Growth
Work/Life balance
Pay/Salary

Relationship Manager FAQs

Search for relationship manager jobs

Loading...
Loading...

Relationship Manager jobs by state

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Browse executive management jobs