Records Clerk resume examples for 2025

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Updated March 26, 2025
6 min read
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Records Clerk Resume

 
Benjamin Carpenter
Records Clerk
43200 N. Park Rd., Columbus, OH | (770) 555-3342 | bcarpenter@example.com
Work Experience
Records Clerk, Delaware County - Columbus, OH
2019

Scanned all confidential documents bundles while working in a fast-paced department.

Generated reports from the records management database as requested.

Maintained and monitored student records in the database of Microsoft Access.

Supervised three employees of the district in student records.

Managed legal documents in records department.

Records Clerk, Central Ohio Primary Care - Columbus, OH
2018 - 2019

Answer telephone calls and direct customers to suitable party.

Process transcripts and provide customer service to students in a timely and proficient manner.

Certified ROI Scan Medical Records Chart Analysts New Hire Trainer Exhibit Excellent Customer Service

Medical Clerk, Central Ohio Primary Care - Columbus, OH
2013 - 2018

Manage and direct activities of personnel in the medical records department.

Gathered medical records, requesting and receiving prescriptions daily for patient care.

Stocked exam rooms and autoclave instruments, performed and interpreted standard 12-lead EKGs.

Release records to outside entities following strict HIPPA laws.

Skills
Medical Records, Student Records, Health Information, Police Reports, Outgoing Correspondence, File Room, Records Management, Patient Care, Communication, Blood Pressure
Education
Some College Courses Health Care Administration
2013 - 2013
Ohio State University - Columbus, OH
 

Archival Records Clerk Resume

 
Barbara Ellis
Archival Records Clerk
16324 E. Evergreen St., Phoenix, AZ
(710) 555-8978
Experience
Archival Records Clerk
2017
FRYS Food StoresPhoenix, AZ

• Determined whether stock need to be place out on the sales floor or to be put back in back stock.

• Prepared hot and/or cold beverages for customers in a timely fashion.

• Demonstrated proficiency in the operation of the PBX system to provide support for internal and external telephone calls.

• Provided adequate and superb customer service representation to high volume clientele.

Junior Clerk
2015 - 2017
QuikTripPhoenix, AZ

• Operate the POS as needed by customer flow in a fast, efficient, courteous, and professional manner.

• Operated POS register as needed by in fast paced environment.

• Resolve and document customer complaints.

• Maintained the appearance of the store, both sales floor and backroom.

• Make up loan bags for customer service registers.

• Open, Sort, Set Displays, Collects Perishables Merchandise Sorting Customer Service Inventory Count

Volunteer
2012 - 2014
Phoenix Children's HospitalPhoenix, AZ

• Entered patient data into the Epic and Centricity electronic medical records system.

• EMT-trained to provide CPR, wound care and medical assistance during trauma.

Skills
Payroll
Habitat
Class Activities
Patient Care
Safe Environment
Child Care
Art Projects
Scheduling Appointments
Gift Shop
Staff Members
Education
Master's Degree Biology
2014 - 2015
Arizona State UniversityPhoenix, AZ
Bachelor's Degree Biology
2009 - 2012
Arizona State UniversityPhoenix, AZ
 

Batch Records Clerk Resume

 
Donald Simpson
Batch Records Clerk
2016 W. Oak Rd., Atlanta, GA | (630) 555-6518 | dsimpson@example.com
Work Experience
Batch Records Clerk, Georgia Department of Economic Development - Atlanta, GA
2011

Provided customer service to employees, contractors, other government organizations, and the general public.

Researched and filed miscellaneous patient care documents.

Collected all discharged patient medical records from the patient care units daily.

Set firm standards for recordkeeping and records management; developed firm-wide electronic recordkeeping and records management policies and strategies.

Assigned new files a box number and location number, entered into records management system.

Batch Records Clerk, QuikTrip - Atlanta, GA
2009 - 2011

Merchandised, restocked, and maintained sales floor.

Handled calls from health care providers, insurance agents and potential insureds.

Service Assistant, James Arthur G Cancer Hospital And Research Institute Foundation - Columbus, OH
2007 - 2009

Inventoried incoming deliveries and dated food products.

Supervised and conducted classroom procedures, such as lab sessions, on a weekly basis.

Represented Air Serv's commitment to customer service and safety by personally escorting passengers and unaccompanied minors to their destination.

Booked reservations and provided support for Promotions, Customer Service and AA Gold Members.

Build relationships and trust with team members to ensure open, clear communication.

Skills
Batch Records, Communication, Police Department, Sales Floor, Proper Classification, Procedures, Customer Service, Patient Data, Patient Rooms, RN
Education
Some College Courses Psychology
2007 - 2007
Ohio State University - Columbus, OH
 

Medical Records Clerk Resume

 
Albert Adams
Medical Records Clerk
4671 W. Park St., Denver, CO
(900) 555-7028
Skills
File Room
Patient Care
Staff Members
Medical Records
Stat
Greeting Patients
MRI
Medicaid
Inactive Storage
Patient Data
Employment History
Medical Records Clerk
2020
Children's HospitalDenver, CO

• Filled out and faxed W-9's to various insurance companies and businesses.

• Pick up patient information from Emergency Room on a daily basis to scan information into the OMR System.

• Performed medicalcoding and billing using Greenway Intergy and EHR patient management software, along with creatingreferrals for specialist appointments.

• Use of Meditech to update patient information and data flow sheets for nurses.

• Take and verify all patients demographic information when registering them for the service or program.

Record Filing Clerk
2019 - 2020
Iron MountainDenver, CO

• Filed loose documents such as lab results and the doctor's dictations.

• Located 100 plus confidential documents daily throughout warehouse using scanned labels on a routine basis.

• Responded to inquiries from patients, doctors, customers, and insurance companies.

• Add new material to the claimant folder or create a new folder.

• File insurance, follow up on claims with insurance companies, correct claims, fax, answer telephones.

Medical Records Clerk
2014 - 2019
Enterprise SolutionsPhoenix, AZ

• Traveled to assigned medical facilities to retrieve medical record files by scanning or uploading them to the company server for review.

• Scanned medical charts at various medical facilities.

• Provided high-quality customer service on the telephone and for individuals of the private sector.

Education
Associate's Degree Medical Assisting Services
2012 - 2014
Pima Medical InstituteAlbuquerque, NM
 

Police Records Clerk Resume

 
Rebecca Carpenter
Police Records Clerk
71171 E. First Ave., Washington, DC
(350) 555-4745
Experience
Police Records Clerk, Safeway, Washington, DC
2016

• Responded promptly to customer needs and attempt and resolved customer complaints in accordance with company policies and guidelines.

• Provided assistance to all Police Officers and others in obtaining documentation stored within Central Records.

Police Records Clerk, Verizon, Atlanta, GA
2013 - 2016

• Answered telephone calls * Conducted scheduling * Monitored 75 Customer Service Representatives * Opened office * Printed reports and schedules

• Conducted inventory spot counts every morning and verified against GTEAMS (GTE Asset Management System).

Customer Services Coordinator, Verizon, Atlanta, GA
2010 - 2013

• Coordinate communication with project management and develop, produce and distribute annual, monthly, weekly and daily reports.

• Handled a high volume of inbound customer calls daily.

• Provide high levels of customer care, and satisfaction.

• Enhanced customer relations by improving customer loyalty; utilized retention strategies.

• Train and coach new hire and embedded based employees using appropriate interpersonal communication styles and methods.

Skills
• Communication
• Customer Interaction
• Administrative Functions
• CRM
• Eligibility Requirements
• Scheduling Appointments
• Statistical Data
• Background Checks
• Customer Orders
• Records Management
Education
2010 - 2010
High School Diploma
 

How to write a records clerk resume

Craft a resume summary statement

A well-written resume summary is basically an elevator pitch. You are summing up your skills and experience in a few sentences to wow recruiters, hiring managers, and decision makers into giving you an interview. Here are some tips to putting your best foot first with your resume summary:

Step 1: Start with your professional title, or the one you aspire to.

Step 2: Detail your years of experience in records clerk-related roles and your industry experience.

Step 3: What are your biggest professional wins? Here is your opportunity to highlight your strongest accomplishments by placing them at the start of your resume.

Step 4: Don't forget, your goal is to summarize your experience. Keep it short and sweet, so it's easy for recruiters to quickly understand why you're a great hire.

These tips will help you demonstrate why you are the perfect fit for the records clerk position.

Hi, I'm Zippi, your job search robot. Let me write a first draft of your summary statement.

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List the right project manager skills

Your Skills section is an easy way to let recruiters know you have the skills to do the job. Just as importantly, it can help your resume not get filtered out by hiring software. Here is how to make the most of your skills section and make sure you have the right keywords:

  1. Look to the job listing. You often need to include the exact keywords from the job description. Take note of the skills listed for the job.
  2. Put all relevant hard and soft skills in your skills section.
  3. Be specific. If you are too broad, you may not be giving the best picture of your skills and leave the hiring manager uncertain of your abilities.
  4. Be up to date. Software names change and companies merge. Don't look out of touch by being careless.
  5. Be accurate. Spelling and even upper or lowercase can dramatically change meanings. Make sure you are correctly listing your skills.
These five steps should give you a strong elevator pitch and land you some records clerk interviews.

Here are example skills to include in your “Area of Expertise” on a records clerk resume:

  • Data Entry
  • Customer Service
  • Digital Database
  • Office Equipment
  • Management System
  • Computer System
  • Background Checks
  • Patient Charts
  • Office Machines
  • Clerical Support
  • Word Processing
  • Subpoenas
  • Law Enforcement Agencies
  • Police Reports
  • Front Desk
  • Windows
  • Telephone Calls
  • HIPAA
  • Offsite Storage
  • Fax Machines
  • Incident Reports
  • Hippa
  • NCIC
  • Off-Site Storage
  • Numerical Order
  • Death Certificates
  • PowerPoint
  • Government Agencies
  • FAA
  • Multi-Line Phone System

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How to structure your work experience

A work experience section is a vital part of your resume because it shows you have the experience to succeed in your next job.

  1. Put your most recent experience first. Prospective employers care about your most recent accomplishments the most.
  2. Put the job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
  3. Include only recent, relevant jobs. This means if you're a fairly experienced worker, you might need to leave off that first internship or other positions in favor of highlighting more pertinent positions.

How to write records clerk experience bullet points

Remember, your resume is not a list of responsibilities or a job description. This is your chance to show why you're good at your job and what you accomplished.

Use the XYZ formula for your work experience bullet points. Here's how it works:

  • Use strong action verbs like Led, Built, or Optimized.
  • Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
  • Wrap it up by explaining the actions you took to achieve the result and how you made an impact.

This creates bullet points that read Achieved X, measured by Y, by doing Z.

Here are effective examples from records clerk resumes:

Work History Example #1

Data Clerk (Part-Time)

U.S. Bank

  • Updated company database and processed donations for the Leukemia and Lymphoma Society.
  • Prepared customers with assistance for card activation, enrollment, and cash assurance.
  • Printed UPS and FEDEX labels.
  • Assisted Accounts Payable in the elaboration of payment request and payroll.
  • Ensured that all USDA food program records are accurate, up-to-date and Readily available.

Work History Example #2

Medical Clerk

Mount Auburn Hospital

  • Inputted patient data into hospital based Meditech system.
  • Performed EKGs and phlebotomy as needed.
  • Scheduled, pre-registered, registration of inpatients and outpatients; pre-certification of medical procedures and services for pediatric patients.
  • Performed the standard PSR position checking in patients, collecting and updating patient information.
  • Adhered to the Healthcare Fraud and Abuse Control Program domestically and internationally per US Federal guidelines

Work History Example #3

Records Clerk

US Postal Service

  • Followed safety guidelines provided by USPS.
  • Weighed letters and parcels, computed mailing costs based on type, weight, and destination, and affixed correct postage.
  • Researched customer information using various Internet Browsers and search engines.
  • Handled and sorted packages that came from Amazon, FedEx, and UPS.
  • Developed procedures to ensure the highest level of service and accountability.

Work History Example #4

Photo Specialist

Walgreen Co

  • Selected to be a part of the Walgreens Brand Transformation Dream Team.
  • Ensured that the Walgreens customers had a pleasant shopping experience.
  • Received Walgreens Employees of the Month twice in 2014.
  • Established Community Events with Walgreens and local businesses in the neighborhood.
  • Assisted customers with digital photo machines (Fuji Digital Kiosk, Kodak Picture Maker).

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Add an education section to your resume

Employers are looking for a few things when looking at the Education section of your resume:
  • The highest degree you have achieved.
  • TWhere you attended school, and the dates (Although if you graduated some time ago, leave the date off to avoid ageism)
  • TField of study
  • TAny honors, relevant coursework, achievements, or pertinent activities

Here are some examples of good education entries from records clerk resumes:

Some College Courses In Health Care Administration

Ohio State University, Columbus, OH

2013 - 2013

Highlight your records clerk certifications on your resume

Certifications can be a crucial part of your resume. Many jobs have required certifications.

Start simple. Include the full name of the certification. It's also good to mention the organization that issued the certification. Next, specify when you obtained the certification.

If you have any of these certifications, be sure to include them on your records clerk resume:

  1. Word 2010 Certification
  2. Certified Medical Administrative Assistant (CMAA)
  3. Certified Medical Office Manager (CMOM)
  4. Nationally Certified Medical Office Assistant (NCMOA)
  5. Certified Records Manager (CRM)
  6. Certified Clinical Medical Assistant (NHA)
  7. Certified Legal Secretary Specialist: Executive Legal Secretary
  8. Registered Health Information Technician (RHIT)

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